Business, Finance & Law Books

Book SynopsisModern and practical business lessons from Natasha Oakley, co-founder of Monday Swimwear and The Pilates Class Do you have an idea for a business, but no clue where to start? Is there a product or service you''re sure you could sell, if only you knew how to file the paperwork or fund the company or build the marketing plan? Do you have an inkling that you''ll want to start a business one day - and you can''t stop wondering if you have what it takes? Then you have come to the right place.In this empowering guide, Natasha gives an honest account of the blood, sweat and tears that goes into creating a successful business, from registering your company and opening a bank account, all the way to building your team and scaling for growth. Removing the glamour of #hustleculture and the illusion of how easy it might look on social media, Natasha will detail how she bartered jobs and co-founded Monday Swimwear in her living room with her best friend and grew that business (and others) to a multi-million dollar empire. And she will explain how, no matter what your idea, if you are Excessively Obsessed with it, you can do the same. In her book, she will show readers how to: - Harness your idea to create a viable business that has longevity- Know when to leave your job, how to fund your start-up and whether you need a business partner - Generate and grow a huge following - Build contacts when no one knows who you are- Rise above pressures of social media to use it powerfully and with purpose- Create work/life balance to avoid burnout and take care of yourself Excessively Obsessed is for anyone who has ever wondered: should I start my own business? (Spoiler alert: There''s no right answer!) And whether you decide to get started tomorrow or give it more time, you''ll close this book with a reignited sense of passion and purpose in your career. Through her own story, Natasha will inspire readers to tap into their own unique potential, because when you find your calling, it''s worth becoming obsessed.

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Book SynopsisA world-renowned hostage negotiator explains how to manage your emotions, think clearly and make informed, effective decisions no matter how stressful or challenging the situation.

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Book SynopsisThis book seeks to answer the question of âleadership for what?â. We shall outline an answer by focusing on responsible leadership of purpose through an inter-disciplinary perspective. Responsible leadership moves the axis of leadership from leader-followers to leader-stakeholders; away from looking at leadership as person-centric â the qualities, abilities, and effectiveness of the leader, to a focus on the purposes, responsibilities and activities of leadership. Leadership orientation is about realising value for a range of constituencies, not just the shareholders of the business. In this way this book offers up an alternative business model to that of dominant neo-liberal approaches to capitalism and its flow-on effect to the leadership project. This is a model that draws on a most obvious assumption â if leaders maximise the use of all the capitals of their business they will maximise their dividends, and thus deliver their responsibility to the shareholders as well as other relevant stakeholders. This book explores how five dividends (based on five capitals) can be developed through attention to a sixth dividend (and sixth capital) â the dividend from our planet and communities. The planetary dividend is the flourishing of humanity â but it is also a significant dividend to the business. For example, by engaging the business in a purpose-led orientation to enhance the planetary dividend, the dividend from human resourcefulness becomes manifest â employee sense of purpose, commitment, passion and energy. The realisation of such can also connect with dividends from innovation, operations and brands. For example, the business benefits from a purpose-driven brand. In short, responsible leadership of purpose outlines a case for leadership to focus on a connected portfolio of âgoodâ dividends as an answer to the question âleadership for what?â The book is written by academics and organisational leaders. It draws on a range of research with leaders from a variety of contexts to illustrate the challenges but also the benefits of this argument. It is an ambitious book: ambitious, in terms of moving leadership towards realising purpose; ambitious by seeking to align a range of business disciplines around responsible leadership; and ambitious because it challenges the dominant assumptions that shape business leadership. However, it is based on a simple question: why would a business not wish to generate good dividends for all its stakeholders?Table of ContentsPART I1 Leadership of Purpose: In Search of Good DividendsSteve Kempster, Ken Parry and Thomas Maak2 Four Cornerstones that Underpin the Good DividendsSteve Kempster, Thomas Maak and Ken Parry3 Responsible Leadership: Reconciling People, Purpose, and ProfitThomas Maak and Nicola M. Pless4 The Good Dividends: A Systemic Framework of Value CreationSteve Kempster, Thomas Maak and Ken ParryPART 25 In Search of the Financial Dividend of the Workforce: Evidence from FTSE-100 Companies’ Annual Report DisclosuresSteve Young, Sam Rawsthorne and Luke Hildyard6 From Human Resources to Human Resourcefulness: Making the Most of Human Good DividendRobyn Remke and Steve Kempster7 Social Innovation Dividend: Leading Stakeholders in Value Creation for All Our FuturesSteve Kempster and Minna Halme8 Operational Dividend: Realising Stakeholder Value Steve Eldridge and Steve Kempster9 Achieving Good Dividends Through Brand Leadership Malcolm Kirkup and Katalin Illes10 One-Planet Dividend: Responsible Leadership as StewardshipThomas Maak and Nicola M. Pless11 Leadership of Value: Leading the Leading Indicators for Good DividendsAnthony HeskethPart Three12 The Good Dividends and Governance: A Leadership Perspective Randall Zindler13 Applying the Good Dividends to a Business: A CEO’s Reflections Luke Freeman, Steve Kempster and Stewart Barnes14 Final Thoughts: Building the Evidence Base Through A Research and Learning CommunitySteve Kempster and Thomas Maak

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Book Synopsis"It's hard to talk clearly about investing and make sense to ordinary readers at the same time. Katsenelson gives a lucid explanation of today's markets with sound advice about how to make money while avoiding the traps that the market sets for exuberant bulls and frightened bears alike. " Thomas G.Trade Review“This is a book you can understand and have fun with no matter what level of experience you have. Even advanced investors have to refresh themselves in the basics once in awhile. Read it . . “ (Financial Tides and Seeking Alpha) “This book isn’t about market timing. It’s about winning in a flat market — the sort of knowledge that can make you a lot of money. In his book, Katsenelson reminds us that investing returns come in three ways: more earnings, more dividends, or a higher price-to-earnings ratio. I’m a dividend guy, so Katsenelson had me when he declared that ‘the importance of dividends quadruples in sideways markets, where they historically represent more than 90% of total return.’ Amen, brother! There are a lot of ‘little books’ out there, but The Little Book of Sideways Markets offers excellent advice, reads easily, and will help you sidestep a potentially frustrating market.”(Motley Fool) “Offers guidance on the discipline of selecting stocks, as well as wisdom on the challenges of knowing when to sell. Does a masterful job of taking a highly technical subject and explaining it in easily understood terms. His explanation of discounted cash flow analysis to determine the right price for buying an asset is the best, and the most entertaining.” (NAPFA Advisor) “Thoroughly enjoyable . . for the thoughtful and often entertaining way in which it is delivered. . . Katsenelson takes his reader step by step into the mind of the value investor by relating, in a fictional addendum to Fiddler on the Roof, the story of Tevye’s purchase of Golde, the cow. He also describes his own big-time gambling evening (he was willing to lose a maximum of $40) and that of a half-drunken, rowdy fellow blackjack player to stress the importance of process. He then moves on to the fundamental principles of active value investing. What differentiates this book from so many others on value investing is that it describes, sometimes through the use of case studies, the thinking of a value investor. Not just his models or his metrics but his assessments. Katsenelson is an empiricist who weighs facts, looks for contraindications, and makes decisions. He makes value investing come alive. This may be a little book, but it’s packed with insights for both novices and experienced investors. And it is a delight to read.” (Seeking Alpha) Table of ContentsForeword xi Acknowledgments xxii Introduction xxiii Chapter One Fasten Your Seat Belt 1 Chapter Two A Sideways View of the World 9 Chapter Three Don’t Shoot the Messenger 23 Chapter Four Tevye Was a Rich Man 41 Chapter Five What We Can Learn from Gamblers 59 Chapter Six Brought to You by the Letter “Q” (for Quality) 65 Chapter Seven Brought to You by the Letter “G” (for Growth) 87 Chapter Eight Brought to You by the Letter “V”(for Valuation) 105 Chapter Nine Add It Up 117 Chapter Ten Nip/Tuck 133 Chapter Eleven The Born-Again Value Investor 143 Chapter Twelve Applying Darwinism to the Sales Process 161 Chapter Thirteen You Are Not As Dumb—or Smart—As You Think 175 Chapter Fourteen On a Scavenger Hunt for Stocks 181 Chapter Fifteen Farewell, Blissful Ignorance 189 Chapter Sixteen Think Different 211 Chapter Seventeen I Could Be Wrong, but I Doubt It 223

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Book SynopsisIndia is at a crossroads today. Its growth rate, while respectable relative to other large countries, is too low for the jobs our youth need. Intense competition in low-skilled manufacturing, increasing protectionism globally and growing automation make the situation still more difficult. Divisive majoritarianism does not help. India broke away from the standard development pathfrom agriculture to low-skilled manufacturing, then high-skilled manufacturing and, finally, servicesa long time back by leapfrogging the intermediate steps. Rather than attempting to revert to development paths that may not be feasible any more, we must embark on a truly Indian path.

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Book SynopsisColin Barrow has spent 15 years applying the principles and knowledge acquired through his own MBA to successfully running companies. He has lectured, researched and collaborated with colleagues in business schools in the UK, America, Australia, the Far East and throughout Europe and is currently a visiting fellow at Cranfield University and teaches there regularly. He is also the author of The 30 Day MBA series, The Business Plan Workbook and Financial Management for the Small Business (all published by Kogan Page).Table of Contents Chapter - 00: Introduction; Chapter - 01: Finding the Right Business Opportunity; Chapter - 02: Picking the Right Business for You; Chapter - 03: Researching the Market; Chapter - 04: Business Ownership and Title Issues; Chapter - 05: Operating from Home; Chapter - 06: Keeping the Communication Lines Open; Chapter - 07: Bringing Your Product or Service to Market; Chapter - 08: Building and Using Your Website; Chapter - 09: Doing the Numbers; Chapter - 10: Raising the Money; Chapter - 11: Preparing a Business Plan; Chapter - 12: Taking on Employees; Chapter - 13: Growing Profitably; Chapter - 14: Starting Up Overseas

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Book SynopsisAnastasia de Waal is director of I Can Be, a charity focused on breaking down barriers to opportunity for disadvantaged children and young people. Before setting up I Can Be, she was Deputy Director of think tank Civitas and Director of the Family and Education Unit. A qualified primary school teacher and a Trustee of national parenting support charity Family Lives, Anastasia de Waal has written a number of publications on education and family issues.Table of Contents Chapter - 00: Introduction; Section - ONE: Setting yourself up for success; Chapter - 01: CV building; Chapter - 02: Career planning; Chapter - 03: Work experience and internships; Chapter - 04: Further study; Section - TWO: Developing job-ready skills; Chapter - 05: Leadership and teamwork; Chapter - 06: Communication skills; Chapter - 07: Problem-solving; Chapter - 08: Industry knowledge; Section - THREE: Looking for a job; Chapter - 09: Systematic job hunting; Chapter - 10: Understanding what employers want; Chapter - 11: Social media, personal branding and self-promotion; Chapter - 12: Networking; Chapter - 13: Budgeting and money skills; Section - FOUR: Applying for a job; Chapter - 14: Creating a winning CV; Chapter - 15: Covering letters and application forms; Chapter - 16: Interviews; Chapter - 17: Assessment centres; Chapter - 18: Giving presentations; Chapter - 19: Getting an offer; Section - FIVE: Starting a job; Chapter - 20: Planning and preparation; Chapter - 21: Twenty questions about your first day answered; Chapter - 22: Making a good impression and building positive relationships; Chapter - 23: Planning your next move; Chapter - 24: Index

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Book SynopsisThis comprehensive text provides an engaging examination of the entire process of performance management. It balances concepts with practical skill-based exercises, and gives readers both an understanding of performance management and the ability to manage performance. An online Instructor's Manual is available to adopters, and free PPTs are available through the author's website.

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Book SynopsisWhat caused the Financial Crisis of 2008? Russ Roberts argues that the underlying cause of the mess was the past bailouts of large financial institutions that allowed these institutions to gamble carelessly because they were effectively using other people's money.

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Book SynopsisLearn essentials of managing projects well and within budget, from scheduling and jobsite safety to quality and customer service in this long-anticipated revision of Basic Construction Management.Trade ReviewThis book is a must-read for anyone considering a career in construction supervision. I have not seen a better training guide in my 20 years in homebuilding. -- Ken Condit, Construction Training ManagerThis book is an essential tool for new superintendents and can help experienced superintendents polish their skills. By using the principles in Basic Construction Management, you will build higher quality projects more efficiently and safely. -- Jay Christofferson, Chair, Brigham Young University construction management program

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Book SynopsisMaximize opportunities and minimize risk with this practical guide for analysing real estate markets. Whether you are a developer considering the suitability of a location, a lender evaluating financial feasibility, or a planner gauging the best land uses for a community, this book explains how to assess development potential.Trade ReviewReal Estate Market Analysis 3rd Edition is an essential resource at our real estate advisory services firm. The updated content provides insights into current methodologies as well as established and new data sources, organized by development type. This is a great primer for new staff members and an important reference guide for experienced practitioners. Well done." — Elizabeth Beckett, CRE, President of a real estate advisory firm"This edition of Real Estate Market Analysis provides valuable insights and a great 'how to' handbook for market analysts, planners, developers, lenders and students. In addition to the different types of residential, retail, office and industrial project examples, it explains the nuances one must consider, and includes a great guide to data sources. Everyone from long-time practitioners like myself to first-year students can learn from this book." — Valerie S. Kretchmer, President of a real estate and urban planning consulting firm

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Book SynopsisExplaining how finances drive each decision in the real estate development process, this helpful industry guide recognises the complexities and significant risks of each project and illustrates how to reconcile conflicting elements to ultimately achieve success.

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Book SynopsisTrade Review“Jake S. Friedman has done an impressive job of research, to put it mildly. Without knowing the sequence of events it’s impossible to understand how this bitter strike came about. Add to that the perceived insults, slights, and resentments and you have the stuff of great drama.” —Leonard Maltin, film critic and historian, author of Of Mice and Magic “Author Jake S. Friedman takes us on a deep dive into Hollywood history delivered in a style that reads like a film noir page turner. I could not put this book down.” —Don Hahn, producer of Beauty and the Beast and The Lion King “Gangsters, backroom deals, murder, and . . . cartoons? I’ve long been interested in the 1941 Disney strike, and Jake S. Friedman’s book does not disappoint. Well written and thoroughly researched—a great read!” —Pete Docter, director of Monsters Inc., Up, Inside Out, and SoulTable of ContentsAuthor’s Note Prologue Part I: Innovation 1. My Father Was a Socialist 2. Poor and Starving 3. The Value of Loyalty 4. Arthur Babbitt: Hell-Raiser 5. Fighting for His Salary 6. You Can’t Draw Your Ass 7. The Disney Art School 8. Three Little Pigs 9. Enter Bioffsky 10. The Cult of Personality 11. A Feature-Length Cartoon 12. Bioff Stakes His Claim 13. A Drunken Mouse 14. Disney’s Folly 15. Defense Against the Enemy Part II: Turmoil 16. A Growing Divide 17. The Norconian 18. A Wooden Boy and a World War 19. Dreams Shattered 20. Hilberman, Sorrell, and Bioff 21. The Federation Versus the Guild 22. The Guild and Babbitt 23. Disney Versus the Labor Board 24. The Final Strike Vote 25. Strike! 26. The Big Stick 27. The 21 Club 28. Willie Bioff and Walt Disney 29. The Guild and the CIO 30. Not the Drawing 31. The Final Goodbye 32. And They Lived Epilogue Notes Index

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Book SynopsisDeveloped by authors with wide ranging experience of teaching and examining, this comprehensive guide provides support for exam preparation and practice, as well as answers to questions and activities from the coursebook. Detailed teaching notes for each chapter include guidance around learning and assessment objectives, suggested activities, advice on handling misconceptions and details of subject specific vocabulary. PowerPoint slides featuring diagrams from the book are also available to use when teaching.Table of ContentsIntroduction to the Student and Teacher; Unit 1. Introduction to Economics: Chapter 1. The Foundations of Economics; Unit 2. Microeconomics: Chapter 2. Competitive markets: demand and supply; Chapter 3. Elasticities; Chapter 4. Government intervention in microeconomics; Chapter 5. Market failure and socially undesirable outcomes I: Common pool resources and negative externalities; Chapter 6. Market failure and socially undesirable outcomes II: Positive externalities, public goods, asymmetric information and inability to achieve equity; Chapter 7. Market failure and socially undesirably outcomes III: Market power (HL only); Unit 3. Macroeconomics: Chapter 8. The level of overall economic activity; Chapter 9. Aggregate demand and aggregate supply; Chapter 10. Macroeconomic objectives I: Low unemployment, low and stable rate of inflation; Chapter 11. Macroeconomic objectives II: Economic growth, sustainable level of debt; Chapter 12. Economics of inequality and poverty; Chapter 13. Demand-side and supply-side policies; Unit 4. The Global Economy: Chapter 14. International trade: Part 1; Chapter 15. International trade: Part 2; Chapter 16. Exchange rates and the balance of payments; Chapter 17. Further topics on exchange rates and the balance of payments (HL only); Chapter 18. Understanding economic development; Chapter 19. Barriers to economic growth and economic development; Chapter 20. Strategies to promote economic growth and economic development; Glossary

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Book SynopsisThese TPM Inspection Cards are attached to a machine in accordance with their respective areas on the TPM Inspection Form. These tags are essential for visually representing the sequence of checks on the machine, who is responsible for them, and the frequency of the checks. These cards will really bring your TPM system together in a professional manner?.

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Book SynopsisDesigned for courses that provide a conceptual and broad-based introduction to econometrics and business analytics, Predictive Analytics for Business Strategy, 1st edition provides future managers with a basic understanding of what data can do in forming business strategy without getting into a taxonomy of models and their statistical properties. Through engaging questions, explanations, and applications, students develop a deeper understanding of the fundamental reasoning behind how and why analysis can generate actionable knowledge and learn to think critically about whether a given analysis has merit or not.Table of ContentsChapter 1: The Roles of Data and Predictive Analytics in BusinessChapter 2: Reasoning with DataChapter 3: Reasoning from Sample to PopulationChapter 4: The Scientific Method: The Gold Standard for Establishing CausalityChapter 5: Linear Regression as a Fundamental Descriptive ToolChapter 6: Correlation vs. Causality in Regression AnalysisChapter 7: Basic Methods for Establishing Causal InferenceChapter 8: Advances Methods for Establishing Causal InferenceChapter 9: Prediction for a Dichotomous VariableChapter 10: Identification and Data Assessment

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Book SynopsisPreface to Marketing Management, 15e, by Peter and Donnelly, is praised in the market for its clear and concise presentation of the basic principles of marketing in such a way that the core concepts and ideas are covered in sufficient depth to ensure understanding. By offering an engaging, clear, and conceptually sound text, this book has been able to maintain its position as a leading marketing management text. The fifteenth edition serves as an overview for critical issues in marketing management. Its brief, inexpensive, paperback format makes it a perfect fit for instructors who assign cases, readings, simulations or offer modules on marketing management for MBA students. The text also works in courses that implement a cross-functional curriculum where the students are required to purchase several texts.Table of ContentsSECTION I - ESSENTIALS OF MARKETINGPart A - Introduction Chapter 1: Strategic Planning and the Marketing Management ProcessPart B - Marketing Information, Research, and UnderstandingChapter 2: Marketing Research: Process and Systems for Decision MakingChapter 3: Consumer BehaviorChapter 4: Business, Government, and Institutional BuyingChapter 5: Market SegmentationPart C - The Marketing MixChapter 6: Product and Brand StrategyChapter 7: New Product Planning and DevelopmentChapter 8: Integrated Marketing CommunicationsChapter 9: Personal Selling, Relationship Building, and Sales ManagementChapter 10: Distribution StrategyChapter 11: Pricing StrategyPart D - Marketing in Special FieldsChapter 12: The Marketing of ServicesChapter 13: Global MarketingSECTION II - ANALYZING MARKETING PROBLEMS AND CASESSECTION III - FINANCIAL ANALYSIS FOR MARKETING DECISIONSSECTION IV - DEVELOPING MARKETING PLANS

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Book SynopsisA master class in achieving and sustaining excellence, even in the most challenging of timesâfrom the host of The Learning Leader Show and author of Welcome to ManagementMillions of business professionals aspire to become effective leaders. But for hardworking, growth-oriented top performers who are always looking to improve and for rigorous thinkers who are never quite satisfied with the status quo, the true goal is the lifelong pursuit of excellence.Leadership advisor Ryan Hawk has interviewed hundreds of the most productive achievers in the world on his acclaimed podcast, The Learning Leader Show, to discover the best practices for pursuing and sustaining excellence. He found a pattern of uncommon behaviors that set these stellar individuals apart. By following their examples, you will learn how to: Commit to yourself and the processâand build purpose, focus, and discipline Develop resilience to face new challengesâand find in

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Book SynopsisLucas' top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service strategies, case scenarios, and activities to help apply concepts to real-world situations.Customer Service 8e addresses many market changes such as the impact of the COVID-19 pandemic, working in remote teams and greater focus on customers with disabilities with featuring several companies such as Amazon, Target, American Express and Chipotle. Students will practice putting concepts into action through our integration digital learning platform, Connect. Connect provides revised case analyses that challenge students to apply what they'v

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Book SynopsisLike its predecessors, the thirteenth edition of Analysis for Financial Management is for nonfinancial executives and business students interested in the practice of financial management. It introduces standard techniques and recent advances in a practical, intuitive way. This product assumes no prior background beyond a rudimentary and perhaps rusty familiarity with financial statementsalthough a healthy curiosity about what makes business tick is also useful. The emphasis throughout is on the managerial implications of financial analysis.Analysis for Financial Management should prove valuable to individuals interested in sharpening their managerial skills and to executive program participants. This product has also found a home in university classrooms as the sole text in Executive MBA and applied finance courses, as a companion text in case-oriented courses, and as a supplementary reading in more theoretical courses.Table of ContentsPrefacePART ONEAssessing the Financial Health of the Firm1 Interpreting Financial Statements2 Evaluating Financial PerformancePART TWOPlanning Future Financial Performance3 Financial Forecasting4 Managing GrowthPART THREEFinancing Operations5 Financial Instruments and Markets6 The Financing DecisionPART FOUREvaluating Investment Opportunities7 Discounted Cash Flow Techniques8 Risk Analysis in Investment Decisions9 Business Valuation and Corporate RestructuringGLOSSARYSUGGESTED ANSWERS TO ODD-NUMBERED PROBLEMSINDEX Brief Contents

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Book SynopsisBordoloi''s Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management.The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective serv

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Book SynopsisBrue Essentials of Economics, 5th Edition, provides a fresh alternative to the survey course that is both substantive and appropriate for the introductory economics student. Essentials of Economics provides the best elements of McConnell/Brue/Flynn Economics 22nd edition with unique content designed to help students understand and engage with the material in one semester. Brue helps students master the principles essential for understanding the economic problem, specific economic issues, and policy alternatives. It helps students understand and apply the economic perspective and reason accurately and objectively about economic matters. Finally, Brue promotes a lasting student interest in economics and the economy.With Connect, the fully integrated digital package, including SmartBook 2.0 adaptive reading, videos, interactive graphs, and math prep Essentials of Economics is an enga

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Book SynopsisCachon Matching Supply with Demand, 4e is a clear, concise and more rigorous approach to an introductory Operations management course. Written by Wharton authors who use their guiding principles real operations, real solutions to bring the text and concepts to life, writing the majority of chapters from the perspective of specific companies. The real solutions refers to providing students with tools and strategies they can implement in practice and apply the author''s models in a realistic operational setting. The authors strive for real simple by using as little mathematical notation as possible, focusing on many real-world examples and consistent terminology and phrasing throughout. Table of Contents1. Introduction2. The Process View of the Organization3. Understanding the Supply Process: Evaluating Process Capacity4. Estimating and Reducing Labor Costs5. Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model6. The Link between Operations and Finance7. Quality and Statistical Process Control8. Lean Operations and the Toyota Production System9. Variability and Its Impact on Process Performance: Waiting Time Problems10. The Impact of Variability on Process Performance: Throughput Losses11. Scheduling to Prioritize Demand12. Project Management13. Forecasting14. Betting on Uncertain Demand: The Newsvendor Model15. Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity16. Service Levels and Lead Times in Supply Chains: The Order-up-to Inventory Model17. Risk-Pooling Strategies to Reduce and Hedge Uncertainty18. Revenue Management with Capacity Controls19. Supply Chain CoordinationAPPENDICES1. Statistics Tutorial2. Tables3. Evaluation of the Expected Inventory and Loss Functions4. Equations and Approximations

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Book SynopsisSince its inception, An Introduction to Business Ethics by Joseph DesJardins has been a cutting-edge resource for the business ethics course. The book's unique multidisciplinary approach offers critical analysis and integrates the perspective of philosophy with management, law, economics, and public policy, providing a clear, concise, yet reasonably comprehensive introductory survey of the ethical choices available to us in business. Students are encouraged to think critically about issues from the perspectives of employee, customer, and citizen, as well as from the perspectives of business manager or executive. Instructors can customize An Introduction to Business Ethics (as print or ebook) to include selections from Discourses, McGraw Hill's collection of more than 450 classical and contemporary philosophy readings, offering convenience in discussing ethical issues with the exemplars they prefer.Table of ContentsCHAPTER 1: Why Study Ethics?CHAPTER 2: Ethical Theory and BusinessCHAPTER 3: Corporate Social ResponsibilityCHAPTER 4: Corporate Culture, Governance, and Ethical LeadershipCHAPTER 5: The Meaning and Value of WorkCHAPTER 6: Moral Rights in the WorkplaceCHAPTER 7: Employee ResponsibilitiesCHAPTER 8: Marketing Ethics: Product Safety and PricingCHAPTER 9: Marketing Ethics: Advertising and Digital MarketingCHAPTER 10: Sustainability and the Natural EnvironmentCHAPTER 11: Workplace Diversity and DiscriminationCHAPTER 12: International Business and Globalization

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Book SynopsisEssentials of Marketing Research uses an application-oriented approach to equip students with tools and skills necessary to solve business problems and maximize opportunities.  The authors'' years of practical market research experience is evidenced thorough their treatment of qualitative research, to their coverage of sample size rules-of-thumb, background literature reviews, and new market research tools and techniques. This latest 6th edition gives students a strong command of market research principles, while being concise enough for cases & other course projects.  A continuing case and corresponding data sets included.     Available with McGraw-Hill Connect and SmartBook 2.0. Table of ContentsPart 1: The Role and Value of Marketing Research Information Chapter 1: Marketing Research for Managerial Decision Making Chapter 2: The Marketing Research Process and Proposals Part 2: Designing the Marketing Research Project Chapter 3: Secondary Data, Literature Reviews, and Hypotheses Chapter 4: Exploratory and Observational Research Designs and Data Collection Approaches Chapter 5: Descriptive, Predictive and Causal Research Designs Part 3: Gathering and Collecting Accurate Data Chapter 6: Sampling: Theory and Methods Chapter 7: Measurement and Scaling Chapter 8: Designing the Questionnaire Part 4: Data Preparation, Analysis, and Reporting the Results Chapter 9: Qualitative Data Analysis Chapter 10: Preparing Data for Quantitative Analysis Chapter 11: Basic Data Analysis for Quantitative Research Chapter 12: Examining Relationships in Quantitative Research Chapter 13: Communicating Marketing Research Findings

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Book SynopsisThe 12th edition of Entrepreneurship provides an understanding of the people and processes that create and grow new ventures on an international basis. It focuses on the risk and effort of creating something new and overcoming inertia through each of its five major sections: The Entrepreneurial Perspective, From the Idea to the Opportunity, From the Opportunity to the Business Plan, From the Business Plan to Funding the Venture, and From Funding the Venture to Launching, Growing and Ending the New Venture.  Each chapter begins with learning objectives and a profile of an entrepreneur whose career is especially relevant to the chapter material. Numerous business examples occur throughout each chapter along with important websites to assist the reader in getting started. Boxed summaries of articles in the news (As Seen in Business News) illustrate the chapter discussions and Ethics boxes discussing ethical issues are found in all the chapters. Each chapter concluTable of ContentsPART 1: THE ENTREPRENEURIAL PERSPECTIVE Chapter 1: The Entrepreneurial Mind-Set  Chapter 2: Corporate Entrepreneurship  Chapter 3: Generating and Exploiting New Entries  PART 2: FROM IDEA TO THE OPPORTUNITY Chapter 4: Creativity and the Business Idea  Chapter 5: Identifying and Analyzing Domestic and International Opportunities  Chapter 6: Protecting the Idea and Other Legal Issues for the Entrepreneur  PART 3: FROM THE OPPORTUNITY TO THE BUSINESS PLAN Chapter 7: The Business Plan: Creating and Starting the Venture  Chapter 8: The Marketing Plan  Chapter 9: The Organizational Plan  Chapter 10: The Financial Plan  P ART 4: FROM THE BUSINESS PLAN TO FUNDING THE VENTURE Chapter 11: Sources of Capital  Chapter 12: Informal Risk Capital, Venture Capital, and Going Public  PART 5: FROM FUNDING THE VENTURE TO LAUNCHING, GROWING, AND ENDING THE NEW VENTURE Chapter 13: Strategies for Growth and Managing the Implications of Growth  Chapter 14: Accessing Resources for Growth from External Sources  Chapter 15: Succession Planning and Strategies for Harvesting and Ending the Venture  PART 6: CASES<

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Book SynopsisThe 2024 Release from Martha & Barry Field, Environmental Economics: An Introduction is a comprehensive learning experience designed for students with limited to no economics background. This release has a brand-new print version, updated eBook, and an innovative integration of digital content via Connect for the first time ever, with SmartBook and a robust test bank.  Explore a wealth of new and revitalized material: updated data and content, cutting-edge exhibits reflecting current global issues and real-world applications, refreshed figures, tables, sources, and references. Engage with thought-provoking end-of-chapter discussion questions that encourage critical thinking and application of knowledge. Enhancements include a shift in focus from global warming to climate change, which takes a more prominent role throughout the text. The discussion of social and environmental justice topics has been significantly expanded, complemented by a comprehensive DEI review.  Th

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Book SynopsisThe 2024 Release of Cecchetti & Schoenholtz''s Money, Banking, and Financial Markets boasts an innovative approach to enhancing coherence, relevance, and timeliness in the study of Money and Banking for economics students. In a world where money, banking, and financial markets are in constant flux, this release introduces cutting-edge features to keep pace with evolving dynamics. This release captures the impact of the Covid-19 pandemic (including implications for inflation and employment dynamics), explore the forefront of changes in payments technology and the future of money, discover the evolution of central bank strategy and operating procedures, and gain insights into the consequences of the 2023 U.S. banking crisis.   Continuing its distinctive approach, the text emphasizes the Five Core Principles, delivers an early introduction to risk, offers an integrated global perspective, and seamlessly integrates FRED data. The authors also host a blog at

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Book SynopsisCourtland L. Bovée and John V. Thill have been leading textbook authors for more than 2 decades, introducing millions of students to the fields of business and business communication. Their award-winning texts are distinguished by proven pedagogical features, extensive selections of contemporary case studies, hundreds of real-life examples, engaging writing and thorough research. Each new edition reflects the authors' commitment to continuous refinement and improvement, particularly in terms of modeling the latest practices in business and the use of technology. Professor Bovée has 22 years of teaching experience at Grossmont College in San Diego, where he has received teaching honors and was accorded that institution's C. Allen Paul Distinguished Chair. Mr. Thill is a prominent communications consultant who has worked with organizations ranging from Fortune 500 multinationals to entrepreneurial start-ups. He formerly held positions with PaciTable of ContentsPART 1: SETTING THE STAGE: THE BUSINESS OF BUSINESS Developing a Business Mindset Economics, Money, and Banking The Global Marketplace Business Ethics and Corporate Social Responsibility PART 2: BUILDING THE FRAMEWORK: BUSINESS OWNERSHIP AND ENTREPRENEURSHIP Forms of Ownership Entrepreneurship and Small-Business Ownership PART 3: GUIDING THE ENTERPRISE: LEADERSHIP, ORGANIZATION, AND OPERATIONS Management Roles, Functions, and Skills Organization and Teamwork Production Systems PART 4: SUPPORTING THE WORKFORCE: MOTIVATION AND HUMAN RESOURCES Employee Motivation Human Resources Management PART 5: SATISFYING THE CUSTOMER: MARKETING, SALES, AND CUSTOMER SUPPORT The Art and Science of Marketing Product Management and Pricing Strategies Customer Communication and Product Distribution Financial Information and Accounting Concepts Financial Management and Financial Markets APPENDICES A. Business Law B. Risk Management C. Information Technology D. Personal Finance: Getting Set for Life

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Book SynopsisRebecca Arnold is a historian who has held posts at The Courtauld Institute, Royal College of Art & Central Saint Martins, London, UK. Her publications include The American Look, Fashion: A Very Short Introduction, and Avedon Advertising with Laura Avedon and James Martin.

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Book SynopsisSupport and encourage students in their study of Pearson Edexcel A level Business with these write-in Workbooks. These Workbooks help students practise their skills and improve their subject knowledge both inside and outside the classroom. - Develop and consolidate understanding using practice questions targeting each Assessment Objective including calculations and worked examples - Build key skills and practise the different question types - Support assessment preparation using exam-style questions on every topic - Use flexibly alongside your existing textbooks and schemes of work as homework, classwork and for intervention - Answers provided online

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Book SynopsisNathalie Nahai is a speaker, author and consultant, whose work explores persuasive technology, ethics, and the psychology behind evolving consumer behaviours. With clients including Google, Unilever and Accenture, she teaches companies how to ethically apply behavioural science to enhance their online presence, communications and customer experience. A member of the BIMA Human Insights Council, Nathalie hosts The Hive Podcast and has spoken about the impact of emerging technologies in The Atlantic, The Wall Street Journal, Business Insider, Forbes, Harvard Business Review, Stylist, The Telegraph, as well as TV and radio. She is based in Barcelona, Spain.Trade Review"As we face increasingly complex challenges, this book offers a vital road map for how we might transcend old ways of doing business and charter a more resilient, purposeful and values-driven path forward. Essential reading for business leaders and educators alike." * Scott Barry Kaufman, Humanistic Psychologist, author and podcaster *"Change happens to us or because of us. It's a choice, really. As Nathalie Nahai teaches us, life and work, and possibility, are all a process of becoming. It's what we do along the way that shapes our next adventure. Be the change." * Brian Solis, Anthropologist, Futurist and Bestselling authors of 'Lifescale' *"Through Nathalie Nahai's thoughtful application of behavioural science and the humanity of her stories, Business Unusual lights the way for the future of intelligent branding in a turbulent world. A highly engaging and informative read for anyone wondering how marketing can meet the moment in an authentic way." * Caroline Webb, Bestselling author of 'How To Have A Good Day' and Senior Adviser at McKinsey & Company *"Once again Nathalie Nahai has translated the latest findings from psychological science into an immense store of practical wisdom." * Rory Sutherland, Vice Chairman, Oglivy Group *"In a world where there is no longer any such thing as 'business as usual', Nathalie Nahai's Business Unusual is the timely guide to the future you need. This thoughtful and deeply researched study of a wide-ranging spectrum of business challenges - from the trap of 'wokewashing' to the issues of 'Zoom culture' - arms the reader with perspectives and insights that will enable anyone to future-proof their business with confidence." * Cindy Gallop, Founder and CEO, MakeLoveNotPorn *"Business Unusual is a powerful clarion call for business leaders to see themselves and their stakeholders differently. Nathalie Nahai explains these new rules of engagement with empathy and conviction. These are new rules that we can all embrace." * Sharath Jeevan, Author of 'Intrinsic' *"Very few thinkers, and even fewer writers, can articulate the complex nuances underlining today's biggest business challenges with the elegance, depth and eloquence of Nathalie Nahai. A rare polymath with deep expertise in tech, marketing and psychology, she has written one of the defining business books of our times. Every leader should study this book in detail - we will all be better off if they do." * Tomas Chamorro-Premuzic, Author and Professor of Business Psychology at University College London and Columbia University *"Nathalie Nahai richly illustrates the cultivation of bravely responsible, authentic and empathic values - those that build true resilience in this bewilderingly disruptive age." * Nell Watson, Tech Ethicist, Machine Intelligence Researcher and AI Faculty Member at Singularity University *"In Business Unusual, Nathalie Nahai successfully captures changing times as reflected in changing generations. She makes clear the old ways of doing things will no longer suffice in the third decade of the 21st century, when shifting preferences and proclivities dominate business as they do politics." * Barbara Kellerman, Author and James Macgregor Burns Lecturer in Public Leadership at Harvard Kennedy School *"A lively, practical guidebook for any business leader navigating the perils of pandemics, tech disruption and radically more judgmental expectations of customers and talent. Because the rules are changing in real time." * David Rowan, Founding Editor, Wired UK *Table of Contents Chapter - 00: Introduction; Chapter - 01: Times they are a-changin'; Chapter - 02: We demand more; Chapter - 03: Living the good life; Chapter - 04: Up close and personal - Deepening the people–business relationship; Chapter - 05: The lure of woke-washing - Values and virtue signalling; Chapter - 06: Emotionally intelligent communication - What not to do; Chapter - 07: How to recover when it hits the fan; Chapter - 08: Adapting to virtual-first relationships without losing touch; Chapter - 09: Business, unusual

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Book SynopsisKevin W. Grossman is the President of Talent Board, a research organization which provides industry benchmarks to show the business impact of effective candidate experience. Based in Santa Cruz, California, he has more than 22 years' experience in human capital and talent acquisition strategy and is responsible for the Candidate Experience Awards worldwide. Adela Schoolderman was the Director of Learning Programs and Advisory Services at Talent Board. Based in Seattle, Washington, she has 14 years' experience in talent acquisition, specializing in management consulting and technology recruiting within the financial services, life sciences, healthcare, retail and hospitality industries.Trade Review"This book is rooted in hands-on, practical knowledge that TA leaders can put to use day one to take their Candidate Experience to world-class levels. Kevin and Adela have literally given you the cheat code for success!" * Tim Sackett, President, HRU Technical Resources, Author of The Talent Fix: A Leader's Guide to Recruiting Great Talent *"What Kevin Grossman and Adela Schoolderman don't know about candidate experience isn't worth knowing! In Candidate Experience: How to Improve Talent Acquisition to Drive Business Performance you will gain everything you need to deliver the best experience possible for the humans in the recruitment process. Why? Because people make businesses succeed and if you are giving the people you'd like to hire a poor experience, you are damaging the future of your company in more ways than you'd think. Based on 10+ years of research, and full of case studies and easy to implement steps, this is the book you need to ensure your company delivers an exceptional candidate experience." * Katrina Collier, Author of 'The Robot-Proof Recruiter', Facilitator & Speaker *"In today's talent short labour market, providing superior candidate experience might be the advantage which makes the biggest difference to companies competing to hire. Few people know more about the topic than Kevin Grossman and Adela Schoolderman. They prove it with this definitive guide which operates as a how-to on each aspect of Candidate Experience. It's a must-read folks!" * Hung Lee, Curator of the weekly newsletter 'Recruiting Brainfood' *"At last, the definitive book on the Candidate Experience! Built on the back of years of research and some compelling case studies, the book analyses the constituent parts of the candidate experience. It offers evidence-based, actionable insights to improve this vital element of effective talent acquisition. An absolute must-read for anyone looking to improve the way their company recruits." * Matt Alder, Producer and Host of 'The Recruiting Future Podcast' *"Kevin Grossman and Adela Schoolderman have created a book that should become a foundational tool for all Talent Acquisition professional training. This book embarks on the candidate journey relationship with a company and delves into a decade of data and case studies to define who is a candidate and simply what is the best candidate experience they should have from world-class employers who seek to maximize their brand's long term success in retaining talent. I can't wait to share this book with C-suite executives to show how a "customer" is treated after not being selected can be just as powerful as the ones that you select to operate the company." * Cathy Henesey, SPHR, CHHR, SHRM-SCP, Vice President, Talent Acquisition, HR Shared Services, AdventHealth *"Kevin Grossman and Adela Schoolderman provide the reader with a methodical approach in understanding the candidate experience through a comprehensive question and answer framework. The authors focus on critical competencies of candidate experience including employer branding and recruitment marketing which are essential to building a successful talent acquisition organization." * Jennifer O’Brien, Global Talent Acquisition Leader of Candidate Attraction & Experience, Booz, Allen, Hamilton *"In their first book together, titled Candidate Experience: How to Improve Talent Acquisition to Drive Business Performance, co-authors, Kevin Grossman and Adela Schoolderman, have created a treasure trove of valuable content and information centered around the candidate experience. Accessing over a decade of data from The Talent Board, the research is validated throughout the book. This book is a leadership book for anyone in Talent Acquisition faced with improving their business and especially their focus on candidate experience." * Elaine Orler, Managing Director, Consulting, Cielo – Global RPO Partner *"Anyone who questions how a poor candidate experience can negatively impact a business should read this book. The authors have spent years tackling this research and it pays off here. Very clear and practical ways to improve candidate attraction, screening, interviewing, and hiring for any company trying to figure out how to yield better results. Not only can this lead to a great hire, but an energized and motivated one too!" * David Crawford, Vice President, Talent Acquisition, New York-Presbyterian Hospital *"This book is a must read for anyone wanting to positively impact candidate experience within your business or organization! The authors offer their subject matter expertise by sharing the inside scoop of why candidate and customer experience matters, and what you can do about it. We've been working with Talent Board since early 2017, and have leveraged their expertise, counsel, and research, to advance our talent experience strategy at Comcast." * Lisa Bianchini, Director - Talent Strategy & Experience, Comcast *"This book is a must have resource as you develop and implement your on-going talent strategy." * Steve Browne, SHRM-SCP, Chief People Officer, LaRosa’s, Inc., Author of 'HR on Purpose !!' and 'HR Rising !!' *Table of Contents Chapter - 00: Preface - About Talent Board and the Candidate Experience Awards; Chapter - 01: What Is Candidate Experience?; Chapter - 02: Why Is the Candidate Experience Journey So Important?; Chapter - 03: The Business Impact of Candidate Experience; Chapter - 04: Improving the Attraction Phase; Chapter - 05: Improving The Application Phase; Chapter - 06: Improving Screening and Interviewing; Chapter - 07: How to Reject Candidates with Empathy; Chapter - 08: Get Hiring Manager Support; Chapter - 09: Improving the Hire Phase; Chapter - 10: Overcoming Resistance to Improving Candidate Experience; Chapter - 11: Getting Leadership Buy-in to Improve Candidate Experience; Chapter - 12: Diversity, Equity and Inclusion Candidate Experience Considerations; Chapter - 13: Recruiting Technology Candidate Experience Considerations; Chapter - 14: Working with Recruiting Agencies and Improving Candidate Experience; Chapter - 15: The Future of Candidate Experience

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Book SynopsisSara Tate is an advertising industry titan. Formerly CEO of TBWA London, she was voted Best Leader in Marketing by Women in Marketing Awards and won Campaign's Female Frontier Award. An accredited Executive Coach and Brand Consultant, she co-hosts The Rebuilders podcast and is based in London, UK.Anna Vogt is a highly awarded swimmer and advertising strategist. She is the Chief Strategy Officer at VMLY&R London and co-hosts the Rebuilders podcast. With a regular column in Campaign, she has featured in Huff Post, Management Today and Creative Bite. She is based in London, UK.Trade Review"The book is celebration of the bumps in the road as part of the journey. The Rebuilders gives an important and relatable insight into how to pick ourselves up after setbacks. An honest, enjoyable read!" * Bruce Daisley, bestselling author of The Joy of Work, and former Twitter VP *"This is a modern-day Stoic's handbook, and all the more necessary and welcome for it. It is a book for anyone who has noticed the deep truth of John Lennon's line that 'Life is what happens to you while you're busy making other plans'." * Rory Sutherland, Ted Talk sensation And Vice Chairman of Ogilvy, author of Alchemy, The Surprising Power Of Ideas That Don’t Make Sense *"A truly interesting and helpful combination of well-researched theory, vivid examples and down-to-earth practice. Written in a very accessible style, this book will help reassure you that, even in the darkest of times, you can get the brightest insights about yourself... and so do more than you ever imagined you could." * Rita Clifton, CBE *"At every turn I found myself thinking differently about certain situations at work, in life. It made my brain hurt in the best possible way. The perfect mixture of stats, science, stories, celebs and super-helpful tools to help us rebuild whatever mess we've got ourselves into." * Caroline Pay, CCO (Chief Creative Officer), Headspace *"Gone are the days of linear smooth career development and business growth. The Rebuilders teaches you to embrace change and step up to the occasion every time. This is a must-read for anyone keen to navigate and thrive in the uncertain world we live in." * Dr Sarah Wood, OBE, Digital Entrepreneur, Investor, and author of Stepping Up *"Throughout my life, I have instinctively used failure, setbacks, prejudice and bigotry as fuel to drive me forward. Finally, we have a body of work in this book that can help us lean into such headwinds consciously and objectively. The lessons laid out within this book are universally relevant and immediately applicable. Brava team. This is a book to read, re-read and then read again." * Jonathan Mildenhall, Co-founder and Chair TWENTYFIRSTCENTURYBRAND, former Airbnb Global CMO *"Loss and failure are inevitable on the road to success. The Rebuilders acts as a vital guide for anyone on that journey." * Clive Woodward, England’s 2003 Rugby World Cup Winning Head Coach *"What a clever and uplifting book, full of practical and informed advice on resilience and silver linings." * Dame Cilla Snowball *"Now, more than ever, leaders need resilience, and this is a thought-provoking approach to building it." * Mark Read, CEO, WPP *"The Rebuilders is a manual for survival in a chaotic world. How to define success? How to find certainty in uncertain times? And why ultimately adversity is a necessary ingredient in achieving any goal. Anna Vogt and Sara Tate explore human stories we can all learn from on our own quests to build the lives and careers we want." * Kathryn Parsons, MBE, Co-founder of Decoded *"It takes courage and empathy, especially during a pandemic, to invest energy and time in giving back by creating a book such as this. The same courage and empathy that propels contemporary leaders to build a more human, equal and sustainable world." * Cristiana Falcone, Strategic Adviser, Investor, Philanthropist *"The authors have captured the zeitgeist in this book, reimagining the role that setbacks can play in moving the world forwards. We live in transitionary times, when work and life no longer follow predictable linear paths. This is a guide to navigating the new world of both chutes and ladders, showing us to how to learn and benefit from both life's ups and downs. A must read for anyone who wants to confront the reality of modern life and learn to thrive rather than survive!" * James Fox, MD Head of Global Brand Strategy, Goldman Sachs *Table of Contents Section - ONE: Reframing your setback; Chapter - 01: When is a setback not a setback?; Chapter - 02: It’s all about now; Chapter - 03: Ignore the uncontrollable; Chapter - 04: Stop peeking into the past; Section - TWO: How to tackle comebacks; Chapter - 05: Whose fault is it anyway?; Chapter - 06: The glass is neither half-empty nor half-full; Chapter - 07: Don’t wait to know it all; Chapter - 08: The unfair reputation of taking it slowly; Chapter - 09: All paths lead through failure; Chapter - 10: Flexibility will fix it; Chapter - 11: In pace lies power; Chapter - 12: Finding certainty in uncertain times; Chapter - 13: Not all success is successful; Chapter - 14: Let’s all get uncomfortable together; Chapter - 15: Making your catastrophe your calling (card); Chapter - 16: Suffering alone isn’t as productive as suffering together; Section - THREE: Comebacks are for life; Chapter - 17: Rebuilds are a process, not a project; Chapter - 18: Rebuilding is the future; Chapter - 19: References

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Book SynopsisNeetan Chopra is a C-suite level senior digital leader with a track record of driving change and innovation at established enterprises. In his three-decade career, he has led digital transformation in global enterprises operating diverse business models across the aviation, travel, logistics, retail, food and beverage, real estate and entertainment industry sectors. He is currently Chief Digital and Information Officer at IndiGo (InterGlobe Aviation Ltd) in Gurugram, India; prior to this, he also held roles at Dubai Holding, Emirates Airlines and Accenture. He sits on the boards of multiple tech start-ups, has built multiple global innovation labs including at Oxford University and Carnegie Mellon University and is an Adjunct Professor at Botho University, Botswana. He is recognized by the Constellation Research Business Transformation 150 as one of the world's top global executives leading innovative business transformation efforts in their organizations.Trade Review"An insightful, practitioners' guide full of pragmatic ideas and valuable learnings from decades of experience. A must-read for executives vying for industry leadership in digital." * Joydeep Sengupta, Senior Partner, McKinsey & Company *"More than 80% of digital transformation projects fail inside large organizations not through lack of trying. Every organization looking to crack the code for success must read Neetan Chopra's book. By taking a practitioner's point of view, he draws from three decades of experience to provide a proven methodology known as the Honeycomb Framework. Accelerated Digital Transformation is a must-read book for digital leaders." * R ‘Ray’ Wang, Founder and Chairman, Constellation Research *"We live in a time where the fog of technology is often overwhelming, difficult to dissect and changing so rapidly it becomes difficult to have confidence in our decision making. Neetan Chopra takes the mystery out of creating successful digital transformations for companies and their clients in a way that brings light and clarity to an otherwise challenging process. The insights he has gathered through his years of technology experience provide the keys for those who are looking to unlock value during these extraordinary times." * Tim Kobe, Founder and CEO, Eight Inc. *"Every enterprise must succeed on a digital journey to remain relevant, serve customers and add value. Accelerated Digital Transformation provides you with a pragmatic guide and framework to achieve progress and success. I appreciate Neetan Chopra's storytelling approach and many lessons of everyday role models delivering extraordinary customer service. These stories demonstrate the Uplifting Service ethos that earns customer praise and social media attention." * Ron Kaufman, New York Times Bestselling Author, Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet *"Only if one has lived through or, even better, driven digital transformation of a major company, can one seriously understand what it means to write a book about it that is worth reading. Neetan Chopra is exactly one of these few leaders who has lived through such digital transformations and knows exactly what it means, what works and what doesn't. Chopra's book is probably one of the very few books about digital transformation really worth reading, as it is not yet another consultant textbook, far remote from reality, but written by true experience and painful learnings." * Patrick Naef, Managing Partner, Boyden *"Accelerated Digital Transformation deftly fuses practical examples and actionable insights from Neetan Chopra's vast digital experience, with deep foundational learning, borne out of his global academic pursuits. Chopra's storytelling approach, coupled with innovative interventions, such as co-authoring a chapter with an AI-bot, make the book both engaging and first-of-a-kind read. We highly recommend this book, for anyone looking to navigate the ever-evolving digital landscape and staying ahead of the game in the digital era." * Prof Dr Reinhard Jung, Dean, School of Management, University of St Gallen & Prof Dr Ulrike Baumöl, Executive Director, Executive MBA HSG in Business Engineering, University of St Gallen *"Having seen firsthand how Neetan Chopra executes successful digital transformation where others have struggled, I am grateful he has taken the time to write down his framework. His deliberate 'cell by cell' strategy is what it takes to assess, learn and succeed in this complicated mix of technical, business and cultural transformation. And a bonus, he demonstrates learning with this framework by co-authoring one chapter with an AI bot... brilliant!" * Jana Eggers, CEO, Nara Logics *"All transformations, digital or otherwise, are in essence a human journey of change. I like Chopra's storytelling, a colloquial approach to the intimidating topic of digital transformation for business leaders. This will connect with people across all walks of life, demystifying what it takes to thrive in the digital era and create exponential outcomes. The six global experts, the honeycomb archetypes, provide an additional human touch, sharing their experiences and wisdom, using Chopra's Accelerated Digital Transformation as a platform. A must read." * Raj Jain, Former CEO, Bennett Coleman & Co Limited (Times Group) *"Organizations need simple frameworks by which they can plan their digital transitions. Neetan Chopra's efforts on achieving this through a well thought out 'Honeycomb Framework' is commendable. His building blocks of digital transformation provide a succinct and clear framework through which readers can apply these in the context of their organizations. The future is about organizations which will survive and thrive in a digitally driven business ecosystem. Chopra's book will help organizations survive and thrive in a VUCA world." * Krishnakumar Natarajan, Co-founder & Former Executive Chairperson, LTIMindtree *"Chopra's new book helps you reduce bad friction into a manageable hexagon comb while introducing good friction to sweeten the honey from digital transformation." * Soon Yu, Author, Friction: Adding Value by Making People Work For It *Table of Contents Chapter - 01: Breaking organizational inertia; Chapter - 02: Working the Honeycomb – disrupt phase; Chapter - 03: Working the Honeycomb – digital capabilities; Chapter - 04: Accelerated possibilities; Chapter - 05: Honeycomb as a platform; Chapter - 06: The Honeycomb hacks; Chapter - 07: Reflections;

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Book SynopsisSarah Nicholl is a Corporate Learning Strategist with more than 20 years' experience leading learning transformation programmes. She specialises in behavioural science-based materials to scale effective learning in organizations to drive business results. Based in Toronto, Canada, Sarah Nicholl is currently a Senior Customer Success Strategist at Pluralsight where she works with global clients to use learning science to improve internal and external business outcomes. Prior to this she was the Customer Success Director of Corporate Learning at D2L and the Strategic Programme Manager at Skillsoft.Trade Review"Companies are competing at the pace of learning. Learning Habits is an actionable guide from an expert with more than 25 years of experience working with the world's top brands. A must-read for any organization looking to drive business forward." * Mariangel Babbel, Director, Brand Marketing at Rev *"Learning Habits is a great read that is based on sound principles, experience and solid research. I believe that it's a book with no time limit and is a mandatory read for use as a reference tool within our field of workforce learning." * Julia Suk, Senior Vice President Enterprise Sales, Hurixdigital *"Sarah Nicholl is a highly credible thought leader and practitioner in organizational change, and this book is jam packed with practised, repeated and proven steps and processes. I've witnessed the impact of what's shared in this book. Consider this a timeless roadmap for top executives, leaders/managers, and individual contributors." * Wendy Nagy, VP, Customer Success, Pluralsight *"An invaluable guide for Learning and Development practitioners who want to build a learning culture in their organizations. Anchored around the famous Habit cycle (Cue, Routine and Reward), the book is packed with valuable practical examples and tips on building learning habits at the individual, team and organization level. It is a must-read for corporate learning professionals - aspiring and experienced - searching for frameworks and tools to build a more holistic approach to learning. Read this book and learn from a true learning practitioner!" * Pratima Krishnan, Learning & OD practitioner and Chief Learning Officer, Techcombank, Vietnam *"Want to build a world-class learning culture? Start here. You'll find an ideal guide to the latest research and best practices in organizational learning and performance. But you need more than theory - you need to put it into practice. That's where Sarah Nicholl draws on her extensive experience to provide a practical roadmap: from meetings, reviews and right goals and habits to executive buy-in and the right metrics to measure, Learning Habits has everything you need to succeed." * Simon Allardice, Creative Director & Principal Author, Pluralsight *"Learning must be an everyday reality for organizations and employees. Sarah's book, Learning Habits, is a powerful message, approach and strategy for creating and supporting learning habits in these changing and challenging times. A must read!" * Elliott Masie, Chair, The Learning Collaborative *"Written by a practitioner with clear focus on how to achieve learning habits, this is a well written, engaging book. It makes so much sense, it is a real page turner. The author is right on the money with her assessment of where business is at right now, and where it needs to head. This is the first book I have seen to honestly outline why people like face-to-face courses. We were prepared to put up with online courses during the pandemic but now we are wondering where the benefits of face-to-face are hiding. This book offers hugely useful mnemonics which help the application of a variety of ideas around forming and sustaining habits. This is an important book for any L&D practitioner, OD practitioner, change manager, process consultant or senior leader in business. This book outlines strong arguments for why learning habits create successful businesses, and how you can engender such habits in your corporate organization. A must read!" * Michelle Parry-Slater, Director, Kairos Modern Learning *"This comprehensive guide is packed with practical tips and techniques to help you master critical learning skills. In today's rapidly changing world, learning is the key to success for individuals, teams and organizations. Sarah Nicholl has done an outstanding job of compiling best practices into a detailed and well-researched resource for anyone responsible for learning. Learning Habits is a corporate learner's manual that provides actionable plans for anyone looking to incorporate the art of learning into their daily routine and foster a culture of learning around them. Whether you're a seasoned professional or just starting, this book is packed with relevant resources. Get a copy and take your learning skills to the next level!" * Kevin Mulcahy, co-author, The Future Workplace Experience *"Learning Habits explains how to both consider and crucially, integrate learning habits in the workplace that will help embed learning initiatives and plans into the flow of work. Many leaders and learning practitioners struggle with the myriad of forces that can inhibit growth and development in organisations. Sarah Nicholl's book provides a model and change approach that addresses these challenges, and assists in cultivating a productive learning environment." * Glenn Carter, Product Owner, Head of Tech Capability Development *Table of Contents Chapter - 00: How to use this book; Section - One: Getting started; Chapter - 01: Introduction; Chapter - 02: The need for a learning culture; Chapter - 03: Introduction to habits; Chapter - 04: Making habits AUTOMATIC; Chapter - 05: The LEARN model; Section - Two: Organization habits; Chapter - 06: AIM to LEARN; Chapter - 07: Executive-led dedicated time for learning; Chapter - 08: Fiscal year start; Chapter - 09: Company-wide meetings; Chapter - 10: Learning council; Section - Three: Team habits; Chapter - 11: Quarterly business reviews and follow-ups; Chapter - 12: Team meetings; Chapter - 13: Manager one-on-one; Chapter - 14: Performance review follow-ups; Section - Four: Individual habits; Chapter - 15: Log-on learning; Chapter - 16: Follow-up actions; Chapter - 17: Collaboration channel; Chapter - 18: Accountability partner; Chapter - 19: Conversations; Section - Five: Bringing it all together; Chapter - 20: Bringing it all together; Chapter - 21: Additional resources;

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Book Synopsis''A brilliantly candid, timely and perceptive account.'' Andy Haldane''Asks all the right questions.'' Mark CarneyHas the West gone bust? Or is there another way?In their new book, Robert Peston and Kishan Koria explain how the country is almost bust - economically, politically and socially. The economy is flatlining, society is fracturing, parliament is unfit for purpose, and the state is failing.They''ve got the shocking stories to prove it. But this is no counsel of despair. It''s a call to action. We can fix ourselves - by harnessing artificial intelligence, remaking our important institutions, and recognizing that we can and must learn from the rest of the world.Trade Review'Bust? Asks all the right questions with the urgency of our times and trials. Most importantly, it answers (most of them) with strategies to transform penury to prosperity.' * Mark Carney *'The economy is stalled, our social fabric frayed, our politics splintered ... a brilliantly candid, timely and perceptive account of these fractures with bold suggestions on how they can be mended.' * Andy Haldane *

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