Business, Finance & Law Books
Palgrave Macmillan Frontiers of Banks in a Global Economy
Book SynopsisIntroduction; P.Molyneux & E.Vallelado Banking Mergers and Acquisitions' Performance in Europe; R.Ayadi Cross-border Bank M&A in Emerging Markets: Value Creation or Destruction?; J.Williams & A.Liao Bank Capital and Loan Pricing: Implications of Basle II; T.Lindblom & M.Olsson Capital Market Frictions and Bank Lending in the EU; Y.Altunbas, D.Marques & B.Zhussupova Banks in the Microfinance Market; M. LaTorre & G.Vento Migrants and Financial Servies: Which Opportunities for Financial Innovation?; L.Anderloni & D.Vandone Deepening Banking Reforms of China to Ensure Sustainable Growth in a Global World; R.van der Linden Efficiency and Productivity Change in Greek Banking: Methods and Recent Evidence; G.E.Chortareas, C.Girardone & A.Ventouri Electronic Money Use: Evidence from Survey Data; D.PelilliTable of ContentsIntroduction; P.Molyneux & E.Vallelado Banking Mergers and Acquisitions' Performance in Europe; R.Ayadi Cross-border Bank M&A in Emerging Markets: Value Creation or Destruction?; J.Williams & A.Liao Bank Capital and Loan Pricing: Implications of Basle II; T.Lindblom & M.Olsson Capital Market Frictions and Bank Lending in the EU; Y.Altunbas, D.Marques & B.Zhussupova Banks in the Microfinance Market; M. LaTorre & G.Vento Migrants and Financial Servies: Which Opportunities for Financial Innovation?; L.Anderloni & D.Vandone Deepening Banking Reforms of China to Ensure Sustainable Growth in a Global World; R.van der Linden Efficiency and Productivity Change in Greek Banking: Methods and Recent Evidence; G.E.Chortareas, C.Girardone & A.Ventouri Electronic Money Use: Evidence from Survey Data; D.Pelilli
£999.99
Palgrave Macmillan The Diplomacies of Small States
Book SynopsisThis is an in-depth analysis of the various methods used by small states to overcome their vulnerabilities in the international arena. With its balanced approach and variety of contributions, this book is of interest to researchers and academics who focus on the developing world or multilateral diplomacy.Trade Review'There's now a substantial, and ever-growing, literature on small states, and yet most of this takes the form of academic articles and commentaries rather than dedicated stand-alone volumes that interrogate the key issues and themes pertinent to small states. This volume does an absolutely outstanding job in identifying, and exploring, this diversity of issues and themes in an accessible and engaging manner. It sets out brilliantly the core debates surrounding the status of small states in the international political economy - including, crucially, as actors in rather than passive objects of international relations - and, as such, offers a good way in to debates about development more broadly. It's a fabulous book that, crucially, speaks both to academic scholars and students alike.' - Nicola Smith, Senior Lecturer in Political Science, University of Birmingham, UKTable of ContentsForeword Acknowledgements Notes of Contributors Abbreviations The Diplomacies of Small States at the Start of 21st Century: How Vulnerable? How Resilient?; A.F.Cooper & T.M.Shaw PART I: CHALLENGES/REALITIES OF PRACTICING SMALL STATE DIPLOMACY Thucydides or Kissinger? A Critical Review of Smaller State Diplomacy; G.Baldacchino Small but Smart: Small States in the Global System; N.Prasad Singapore and the Soft Power Experience; A.Chong Dependency Governance and Future Political Development in the Non-Independent Caribbean; C.G.Corbin The Diplomacy of Caribbean Community States: Searching for Resilience; J.A.Braveboy-Wagner PART I: CASE STUDIES: SMALL STATES' DIPLOMACY VIS-A-VIS REGIONAL ORGANISATIONS Can Small States Choose Their Own Size? The Case of a Nordic state – Iceland; B.Thorhallsson PetroCaribe and CARICOM: Venezuela's Resource Diplomacy and its Impact on Small State Regional Cooperation; A.T.Bryan The CARIFORUM-EU Economic Partnership Agreement: Impediment or Development Opportunity for CARICOM SIDS?; D.Mohammed From Afterthought to Center Stage: The Caribbean and the Summit of the Americas Process; D.P.Erikson PART III: CASE STUDIES: SMALL STATES' DIPMLOMACY VIS-A-VIS INTERNATIONAL ORGANISATIONS Bringing an Elephant into the Room: Small African State Diplomacy in the WTO; D.Lee Confronting Vulnerability through Resilient Diplomacy: Antigua and the WTO Internet Gambling Dispute with the United States; A.F.Cooper The Path to 'International Finance': Bringing (Caribbean) Offshore Financial Centres In; Attenuating the Western Grand Narrative; D.D.Marshall Cultural Industries and Cultural Policy in the Context of Globalisation: An Agenda for SIDS; K.Nurse The Caribbean Confronts the OECD: Tax Competition and Diplomacy; W.Vlcek Afterword: Vulnerability as a Condition, Resilience as a Strategy; A.Payne Index
£107.99
Palgrave Macmillan The Politics of Economic Regionalism
Book SynopsisWhile major theories of economic regionalism in the existing literature are primarily constructed to explore institutionalized regional integration, European integration in particular, the analytical framework developed in this work explains the unique process and pattern of regional integration in East Asia.Trade Review'Theoretically sophisticated and empirically rich, this is an excellent introduction to what is becoming the world's most important economic region.' - Mark Beeson, Professor in International Politics and Head of Department, Department of Political Science& International Studies, University of Birmingham, UK 'Artfully tracing the evolution of economic regionalism in East Asia, Kevin G. Cai identifies its distinguishing features and differences from the Western European and North American experiences. This book will win lavish praise from both specialists on Asia and general readers. It is a gem.' - James H. Mittelman, University Professor, School of International Service, American University, USA, and author of Hyperconflict: Globalization and Insecurity (2010)Table of ContentsIntroduction Theoretical Perspectives: Constructing an Analytical Framework The Evolution of the Global Economic Order since 1945 Regionalism in the World Economy since the 1950s Regional Economic Integration in East Asia Conclusion Bibliography Index
£42.74
Palgrave Macmillan The Media and Hurricanes Katrina and Rita
Book SynopsisAlthough the impact of Hurricane Katrina has certainly been felt in political, economic, and social terms, the impacts on and of the media have largely been ignored. This book tells the stories of the reporters, newspapers, and broadcast stations most affected by Katrina and details their struggles to cover the aftermath.Trade Review"Hurricane Katrina and its aftermath left in ruins the reputations of a mayor, a governor, and a president. However, the catastrophe also reminded Americans of the central role journalism plays in times of tragedy. Judith Sylvester s study of the journalists of Katrina tells the stories behind the stories - the stories of heroes who were also victims. This is an important book for anyone who values journalism." - George Kennedy, Professor Emeritus, Department of Newspaper Journalism, Missouri School of Journalism "Media coverage of Hurricanes Katrina and Rita placed journalists at a difficult moral intersection. Dr. Sylvester captures their professional stories in the much needed pages of this text and provides an indispensable record of the important function of journalism in crises." - Connie Ledoux Book, Associate Dean and Associate Professor, School of Communications, Elon UniversityTable of ContentsIntroduction and Background of the Disasters * Covering Katrina * Here Comes Rita * Coverage Shifts from Outrage and Community Service to Watch Dog Role * Lessons Learned: How to Prepare for Covering Disaster and Living through It
£40.49
Palgrave Macmillan Banking Reform in India and China
Book SynopsisBanking Reform in India and China seeks to explore the ways in which banking reform is conditioned by a variety of institutional mechanisms. To uncover these dynamics, Saez draws primarily from analytical tools developed in modern game theory and institutional economics. He provides a multidimensional analysis that covers microeconomic, macroeconomic and institutional aspects of these two countries banking systems. It ties together three themes of corporate governance, financial deregulation and central bank independence to banking reform. These unique approaches make this an important contribution to the literature on comparative banking reform in transitional economies.Trade ReviewBanking reform is critical to the health of national economies and global financial markets alike. In this book, Saez achieves what few others have: a serious, sustained and comparative analyis of the political economy conditions that either stall or promote such reform. His findings should be read by policymakers, investors, and all concerned about economic development and globalization. - Kathleen R. McNamara, Associate Professor of Government, Georgetown University "Since globalization went into high gear in the wake of the Cold War, two giant countries have surged to the forefront of rapid economic development by opening to the outside world: India and (above all) China. While both have attracted their share of scholarly attention, comparisons have been rare and usually fairly general. This brilliant, pioneering book by Dr. Lawrence Saez is the first and best comparative analysis of the financial sectors of these two pace-making developers since both opted for economic globalization." - Lowell Dittmer, Professor of Political Science, University of California at Berkeley, and author of Informal Politics in East Asia. "Managing banking reform has been one of the most challenging tasks for bank policymakers and regulators in every country that has attempted to do so. India and China pose particular difficulties arising from entrenchment, China on account of its political structure and India on account of its poor, yet politically active, rural population. Saez's book provides a thorough and comprehensive analysis of these issues. Along the way, a useful history of the growth of the banking system is also presented, a must-read for the economic and political historian working in the area. Banking Reform in India and China is of further value given the unexpectedly sustained rise of China and the recent economic growth in India. The book, especially the discussion on central bank independence, brings out the importance of financial reform in a newly growing economy and thus provides a valuable conceptual perspective to students of institution-driven growth." - Dr. Rafiq Dossani, Senior Research Scholar, Asia/Pacific Research Center, Stanford University "Lawrence Saez has written a finely tuned, cogent and careful analysis of the banking systems in China and India, He is both informative, balanced and thorough while avoiding the rhetorical embellishments of some authors. Saez has given us in this compact book a solid introduction to the process in India and China. This is an important task and he has done it very well." - Joyce K Kallgren, University of California "Banking Reform in India and China is the most comprehensive comparative analysis of the two countries' banking systems that I have read thus far. Students of India and China will find the comparative approach helpful in elucidating why the content and outcomes of banking reform has differed substantially in the two countries - and readers interested in emerging market economies and financial crises more generally, will be interested to learn how the banking reform experience in India and China challenges conventional assumptions about the relationship between corporate governance and the banking system, and the relative importance of central bank independence." - Kellee Tsai, Department of Political Science, Johns Hopkins UniversityTable of ContentsIntroduction China's Banking Institutional Framework India's Banking Institutional Framework The Political Economy of Corporate Governance Repression and Reform of the Financial System in India and China Central Bank Independence: A Comparative Perspective Conclusions
£999.99
Palgrave Macmillan Chinese Occupational Welfare in Market transition
Book SynopsisBased on a case-study carried out in the southern city of Guangzhou in China, the book describes in compelling detail the dramatic changes occurring at a large state-owned enterprise as this socialist country undergoes market transition. It shows how these changes have led to the dismantling of the ''iron rice bowl'', the transformation of the socialist work unit and the life of its members, and the creation of a new model of occupational welfare.Table of ContentsList of Tables and Figures Foreword Preface A Note on the Romanization of Chinese Abbreviations The Nature of Chinese Occupational Welfare Research Method The Origins of Chinese Occupational Welfare The Changing Contexts of Chinese Occupational Welfare Reshaping Dependence Reshaping the Danwei Welfare Economy Redistributing Risks and Responsibilities Conclusion: Towards a Chinese Model of Welfare Pluralism Notes Appendix Bibliography Index
£40.49
Palgrave Macmillan The Multinational Enterprise EU Enlargement and Central Europe
Book SynopsisAs the role of the multinational enterprise (MNE) in the economic development of countries grows, a focus on how MNEs influence the process of regulatory and legislative structures has developed among scholars of international political economy. Yusaf H. Akbar draws a conceptual link between the market strategies of MNEs and the convergence of regulatory systems internationally. Focusing on empirical evidence from Central Europe and industry-specific case studies, Akbar uses the example of the successful implementation of EU laws in Hungary as it bids to join the European Union to demonstrate the profound impact of MNE strategies.Table of ContentsList of Tables and Figures Introduction Setting the Scene Regulatory Convergence: Processes and Dynamics The Empirical Setting Case Study Methodology Banking and Financial Services The Electricity Sector Telecommunications Conclusions
£999.99
Palgrave Macmillan The Dynamics of Chinas Rejuvenation
Book SynopsisThe last two and a half decades witnessed China''s epoch-making economic growth and great social changes, which indicates the commence of China''s national rejuvenation after a near two centuries-long stagnant or backward period. In exploring the causal dynamics of China''s rejuvenation, Huang''s book examines the internal and external elements from various sides, in both the comprehensive way and the separate way, thus providing a convincible explanation about the driving force of China''s marvellous development.Table of ContentsIntroduction China Is Rejuvenating Internal Dynamics I: The Great Desires and Impulse Came from People Internal Dynamics II: The Crucial Role of the Reform Group in China's Leadership Internal Dynamics III: The Key Role of the Paramount Leader Deng Xiaoping Internal Dynamics IV: The Fundamental Impetus Arose from China's National Spirits External Dynamics: The Strong Momentums Stemmed from Globalization The Dynamics for China's Further Development
£40.49
Palgrave Macmillan Emotional Impact
Book SynopsisThis book highlights a hitherto neglected element of leadership - personality. There are many accounts by, or about, leaders who have guided organisations but they often say little about how they felt as a person or how their charisma and passion infected their colleagues. Based around candid in-depth interviews with prominent leaders, including Ian MacLaurin of Tesco, Richard Ide of Volkswagen and Tim Waterstone, the authors explore the emotional impact of being a leader.Table of ContentsPreamble Theories about Leadership Managing Change Transformational Leadership The Emotionally Intelligent Leader Summary of the Myths The Stories: Profiles of Change Leaders Themes from the Stories What's Changed The Leadership Context in the Future Challenges Facing Business Leaders What Practical Steps Leaders can Take Appendices
£40.49
Palgrave Macmillan Raising the Corporate Umbrella
Book SynopsisCorporate communications are now hugely important in the success of companies and organisations. Using cases and examples from companies such as The Body Shop, Texaco, Johnson & Johnson, BP Oil & British Airways the authors introduce the framework necessary to analyse corporate communications strategies and provide clear practical guidelines for successful implementation. A must for anyone involved in corporate communications, public relations or public affairs, especially those working in multi-national or global organisations.Table of ContentsRaising the Corporate Umbrella: The 21st Century Need Talking Heads: CEO as Spokesperson Organisational Learning: Interaction Between Marketing, Public Relations, and Management Balancing Corporate Branding Policies in Multibusiness Companies. The Role of Integrated Communication and Integrated Marketing Communication Corporate Branding and Advertising Spanning the Global Environment Marketing Public Relations Crisis Communication Management: Protecting and Enhancing Corporate Reputation and Identity Takeover/Merger: The Jaws Mentality Visioning and Intellectual Capital Corporate and Marketing Communications: Interaction + Integration = Synergy
£999.99
Palgrave Macmillan Private BusinessPublic Battleground
Book SynopsisMajor companies are increasingly coming under fire as they try to pursue their private business on a public battleground - be it Shell & Brent Spar, Monsanto & GM foods or BAA & Heathrow Terminal 5. Private Business-Public Battlegound brings together two former opponents - Des Wilson, founder of Shelter and former Chairman of Friends of the Earth & John Egan, former Chief Executive and ''saviour'' of Jaguar and now Chairman of Tomorrow''s Company - to discuss the value of a stakeholder approach and show how it can help companies operating at the interface between private and public interest. Together they review recent cases and controversies and draw on their experience on the board of BAA to show how this approach can work in practice.Trade Review'...they radically redefine what PR SHOULD be and what PR and Community Relations staff SHOULD do, and put forward some very challenging (and attractive) ideas about long-term corporate strategy. If you're interested in CSR and Corporate Citizenship (and you should be), read this book! - Topics, Journal of Institute of Public Sector Management '...a milestone in the porcess of developing corporate citizenship.' - Adrian H.T.Davies, Long Range Planning 'One of the most detailed and readable case studies of corporate best practice available. This book shows that BAA deserves to be cited as an example of how a company can get things right and the difference it can make.' - Management TodayTable of ContentsForeword From Shareholder Value to Stakeholder Accountability Working within Industry to Promote the Stakeholder Concept Shareholder Value Vs Stakeholder Accountability: the Great Debate Conducting Private Business on a Public Battleground Key Questions and Conclusions
£40.49
Palgrave Macmillan Europe Policies and People
Book SynopsisPeople in Europe have seen their lives profoundly affected by the policies of the European Union. The contributors to this book provide an overview of the EU within global capitalism, a survey of policies within key issue areas and a treatment of the economics of family care, migrant workers and pensioners. It concludes with an analysis of the insider-outsider dilemmas of the imperfectly united Europe. The book takes a social perspective on economic issues and is accessible even to the non-specialist.Table of ContentsList of Tables List of Figures List of Abbreviations Acknowledgements Notes on the Contributors PART I: A PEOPLE'S EUROPE: CONCEPTS AND HISTORY From Customs Union to People's Europe?; F.Gardner In Search of Euro Capitalism; J.Bradley PART II: PEOPLE AND BUSINESS European Business Strategy; S.Panah Money for the People: Economic and Monetary Union; P.Cullen The EU Budget and its Citizens; B.Ardy Protecting Consumers? Regulation of Financial Markets in Europe; M.Sullivan Moving People and Goods; P.Cullen Supporting Farmers or Consumers?; S.Hatt PART III: PEOPLE, WORKERS AND WELFARE Caring and Working: The Market, the State and the Care Economy; S.Hatt People in Search of Work: Albanian Migrants in Greece; J.Korovilas Europe's Demographic Time Bomb: The Challenge for Public Pensions; M.Sullivan Conclusion Index
£999.99
Palgrave Macmillan Management Consultancy
Book SynopsisThis book is a substantial re-write of the author''s earlier book on management consultancy that has established itself as a leading book on this topic. This re-write focuses upon the analysis of the impact of e-business on the consulting industry as well as examining the changing structure of the industry and emerging segmentation. It also includes recent material on the efforts of consulting firms to manage knowledge more effectively and includes new and more examples and interviews.Trade Review'There are stimulating ideas on virtually every page.' - David Maister, author of Managing the Professional Service Firm 'When economic historians come to write the final chapter of capitalism Fiona Czerniawska's entrepreneurial prowess will probably get a mention.' The GuardianTable of ContentsIntroduction Changes in the Client-Consultant Relationship Consultancy in the Next Decade Innovation: the Over-Production of Truth Managing Existing Intellectual Capital Alliances and Networks Branding Specialisation Changing Balance of People and Technology Globalisation The Polarisation of Consulting Styles From Advising to Doing
£999.99
Palgrave Macmillan ValueBased Consulting
Book SynopsisThis book will complement the author''s book on the future of Management Consultancy. While that book examined the structure and trends in the industry this book tackles the more micro questions about how consultants understand what clients value and create value for clients. The author is a leading expert on management consulting and this book will help management consultants to do their jobs successfully.Table of ContentsWhere Next? Let's Question our Assumptions What Clients Want from Consultants And What they do not Want The Way in which Client Buying Behaviour is Changing The New Models of Client-Consultant Relationships Intellectual Assets and Core Competencies: What Makes you Special? How do you Compare with your Competitors? What are the Opportunities? What are the Threats? How do you Choose your Clients? Or do They Choose You? How do you Work with your Clients? Who are Your Allies? Can you Add Value through Non-Consulting Activities? The Changing Role of Technology - Do you Stand to Win or Lose? Can You Find and Keep the Right People? Have you Got the Right Organisation and Culture? Can You Prove Your Worth?
£40.49
Palgrave Macmillan International Business
Book SynopsisPublished in association with the UK Chapter of the Academy of International Business (AIB), this ninth volume in the AIB series focuses on the new challenges and developments in the field of international business. The book successfully brings together an integrated set of research concepts and results to present some contrasting views about how international business is adjusting to the challenges and opportunities that the 21st century presents.Table of ContentsIntroduction; F.McDonald, H.Tüselmann & C.Wheeler The Importance of Contact with the Foreign Market: Empirical Evidence from UK High Technology Small Firms; M.V.Jones PART 1: ETHICS ENVIRONMENT AND CORPORATE GOVERNANCE Multinational Companies and Ethical Issues; S.Dhanarajan Multinational Companies and Environmental Issues; D.McLaren Russian History and the 'Americanization' of Corporate Governance; T.Buck PART 2: THE STRATEGIC DEVELOPMENT OF SUBSIDIARIES Globalization, Corporate Restructuring and Influences on the MNC Subsidiary; S.Young, N.Hood & J.Firm Mandate Subsidiaries and High Value-Added Scope in MNEs' Operations in the UK: AN EU-Based Comparative Investigation; A.T.Tavares & R.Pearce Knowledge Transfer Between Parent and Developing Country Subsidiaries: A Conceptual Framework; P.Gooderham & S.Ulset Autonomy and Procedural Justice: Validating and Extending the Framework; J.H.Taggart &J.Taggart US Sales of Intellectual Property to the People's Republic of China: The Affiliate or Non-Affiliate Route? J.Clegg, A.Cross & Xiao Lian The Development of Pan-European Industrial Structures and the Strategic Development of Subsidiaries; F.McDonald, H.Tüselmann & A.Heise Cluster Development Policy and New Forms of Public-Private Partnership; P.Raines PART 3: ASSESSING THE PERFORMANCE OF INTERNATIONAL BUSINESS OPERATIONS UK Export Performance Research 1990-2000: Review and Theoretical Framework; C.Wheeler & K.I.Ibeh Understanding International Strategy in Professional Services Industries; D.Boojihawon & S.Young Modelling the Export Marketing Strategy-Performance Relationship; C.Wheeler, S.Tagg & J.H.Taggart Institutional, Cultural, Transaction Cost and Entry Mode Influences on Performance; K.Brouthers & L.E.Brouthers International Price Comparison on the Internet: A Clinical Study of the Online Book Industry; R.Chakrabarti & B.Scholnick New Strategic Group Concepts in the Transition to a Changing Global Environment: A Dynamic Analysis of Strategic Group Behaviour in the World Wide Spirits Industry; B.Schwittay &C.Carr Explaining Organizational Performance Through Psychic Distance; J.Evans PART 4: INTERNATIONALIZATION OF SMEs Globalization and the Smaller Firm: Reconcilable Notions? M.Berry; P.Dimitratos & M.McDermott Multiple Sales Channel Strategies in Export Marketing of Small and Medium Sized Design Companies; M.Gabrielsson & Z.Al-Obaidi
£999.99
Palgrave Macmillan Beyond Mobile
Book SynopsisThe advent of constant internet connectivity and mobile communication have transformed the way that many businesses and organisations function. There has been a focus upon the technological aspects and opportunities. This book takes a look into the future at the human aspects of mobile technology in terms of the ways that people will work and communicate in the mobile marketplace.Trade Review'There are certainly many entrepreneurs and marketers who, like us, feel a large degree of uncertainty about the effects of new information technology on our consumption of products, and in turn, how this will affect the operations of companies. It is very cheering that this book on tomorrow's mobile marketplace is now available. Not only does it provide highly informative, extensive descriptions of likely scenarios in the area. It is also a book that has arrived just at the right time.' - Carl Wåreus, Director of Marketing, McDonalds Northern Europe 'The strength of this book lies in the quality of the authors' arguments on the evolution of the mobile marketplace. Various aspects of future approaches likely to be taken by the media sector are analysed in detail, and questions are asked about the ultimate ownership of the customer. The possibility that the customer might not want to be owned at all is overlooked. In spite of this, you would be well advised to spend time and attention on this book.' - Mary Jensen, Industry Standard 'There are no trite predictions in Beyond Mobile, just solid analysis combined with some intriguing scenarios of how the industry may develop in the near future. For a clear and comprehensive analysis of the potential of the mobile market, Beyond Mobile by Lindgren, Jedbratt and Svensson would be hard to beat.' - Professor Ian Turner, Director, Graduate Business Studies, Henley Management College 'One of the key drivers for the Internet in the coming years will be the impact of mobility on the media landscape. Mobility will not only create opportunity as consumers react to new services but it will permanently change the way the media companies view their content and their relationship with users. Beyond Mobile considers the forces at play in both the social and technological arenas and offers an informed perspective of the future in a mobilized world.' - Paul Rossi, Commercial Director, Economist.com 'The future of the mobile marketplace is ever-changing and Beyond Mobile brings that future closer to all of us with many interesting insights and anecdotes.' - Tom Blackett and Richard Ward, Interbrand 'Read Beyond Mobile and learn. This book takes you into the projected depths of our increasing dependency on global mobile networks. Rewind a few years: did you honestly believe Vodafone could one day be bigger than BT? Did you think your kids could spend so many hours texting? Did you know that WAP would get wopped? If you scored less than three out of three, get this book now.' - MarketingTable of ContentsIntroduction PART I: THE CONTEXT What is the Mobile Marketplace really about ? The Topography of Mobility, Information and Marketing Humans as Mobile Creatures PART II: CONDITIONS, DRIVING FORCES AND TRENDS Technology, People, Institutions and the Economy Technology Institutions People Economics The New Marketing Logic PART III: THE ARENA Players in the Mobile Marketplace Digression: The Future of the Mobile Marketplace, according to Users and Experts PART IV: TOMORROW'S MOBILE MARKETPLACE The Mobile Marketplace in 2007 Four Pictures of Mobile Tomorrows
£999.99
Palgrave Macmillan Cybercash
Book SynopsisCybercash refers to the creation and circulation of online money. The author applies economic analysis to this new form of electronic money to understand how it will enable the internet to re-establish itself as the dynamic centre of the new economy and how this new money form will become the dominant payment mechanism rivalling cash, paper cheques or credit cards. This will be the first book to look at the coming era of electronic money within the broader context of the economy.Trade Review'Professor Guttmann's book on Cybercash provides a brilliant, clear and complete presentation of the Internet revolution in the fields of money and finance. This original and highly readable book takes us into the heart of virtual capitalism. The author makes a convincing case that Cybercash will have profound effects on our daily operations while presenting a challenge for banks and public policy makers alike.' - Professor Dominique Plihon, Paris Nord University, France, and Member of the Council of Economic Analysis attached to the Prime Minister 'Robert Guttmann's Cybercash is a highly original account of online money and what it will mean to our economy and culture. It is accessible, 'savant', and well written. This book will fascinate all social scientists interested in money and all those who want to know about the internet's dramatic impact during this century.' - Serge Moscovici, Directeur d'Etudes, Ecole des Hautes Etudes en Sciences Sociales, Paris, France, and former Professor of Social Psychology, Graduate Faculty, New School for Social Research, New York, USA 'Guttmann predicts that within a decade varying forms of electonic money will largely replace paper money...' - Lawrence R. Maxted, Library JournalTable of ContentsPART 1: MONEY AND THE INTERNET Electronic Money The Monetary Regime in Transition The Internet Revolution PART 2: THE COMPLEXITIES OF CYBERCASH Money as Software Three Generations of Cybercash Managing Online Money PART 3: THE INTERNET-BASED ECONOMY Virtual Capitalism Cyberspace and Public Policy
£999.99
Palgrave Macmillan Hyperinnovation
Book SynopsisThe business world has been changing at a faster rate than before and has become more complex and interdependent. This has given rise to greater opportunities for new business platforms and growth, but the need for new understanding of this complexity. Hyperinnovation provides a complete rethink of strategies for innovation in a multidimensional and connected economy.Trade Review' Hyperinnovation is a wonderful book. Chris Harris has managed to recombine elements of cutting-edge science and management practices to produce a new model of innovation, one that not only takes advantage of, but also celebrates the richness of connectivity. Hyperinnovation is not for those looking for a quick fix. It is clear and compelling, but deep. When you are ready to become an innovation leader in the connected economy, read this book.' - Rudy Ruggles, Head of Innovation Research, CAP Gemini Ernst &YoungTable of ContentsIntroduction SECTION I: HYPERINNOVATION-STRATEGY Thriving on Paradox Multidimensional Thinking Multidimensional Learning Multidimensonal Enterprise Collaborative Commerce SECTION II: HYPERINNOVATION-CULTURE High Concept Futuring Values that Connect Multidimensional Leaders Nurture Multidimensional People SECTION III: HYPERINNOVATION-ORGANISATION Complexity, Innovation & Organisation SwarmNets & Emergent Teams Project Hosting and Whole Team Building Warehouse-of-Innovation Hypermachines:Tools to Think and Collaborate With SECTION IV: HYPERINNOVATION PROJECTS Results Focussed Projects Less is More, Results over Time Kanban Projects Measuring Uncertainty & Projects-in-Progress (PIP) Mapping SECTION V: HYPERINNOVATION TOOLS Searching for Seeds and Complexes of Needs Analysing Customer Demands Translating Raw Customer Demands Identifying Core-Competency/Core Technology Focus on What's Most Important Conceptualisation Matrix Innovation Risk Assessment SECTION VI: HYPERINNOVATION IGNITION Control Theory & The Design of Performance Metrics 3...2...1...Ignition Bibliography Index
£40.49
Palgrave Macmillan Union Education in Nigeria
Book SynopsisThis book aims to fill some of the gaps in historical narrative about labor unions, Nigerian leftists, and decolonization during the twentieth century. It emphasizes the significance of labor union education in British decolonization, labor unionism, and British efforts at modernizing the human resources of Nigeria.Table of ContentsBefore the Wind of Change: The Orientation of Trade Unions in Africa Leftist Intelligentsia, Labor Union Education, and Decolonization Decolonization: Understanding the Conventional Narratives The Colonial State and Organized Labor Labor Union Education before 1960 Champions of the Working Class: Samuel Grace Ikoku and other Noble Men On the Eve of Independence: The Nigerian Union of Seamen Dispute, 1959 Labor Union Education since 1960
£40.49
Palgrave Macmillan The Political Process of Policymaking
Book SynopsisPhilippe Zittoun analyses the public policymaking process focusing on how governments relentlessly develop proposals to change public policy to address insoluble problems. Rather than considering this surprising Sisyphean effort as a lack of rationality, the author examines it as a political activity that produces order and stability.Trade Review"Despite much lip-service given to the need to understand the profoundly political nature of public policies, there is a distinct tendency in many studies to address the subject in a mechanical way, treating the definition of policy goals and the articulation of the means to achieve them as technical issues subject to a precise instrumental logic and rationality. This excellent volume by Philippe Zittoun avoids this error and takes on the analysis of the political construction of public policy head-on. It develops and refines key definitions and methods for thepolitical analysis of public policy-making, from problem construction to solution 'bricolage' and the development and analysis of the argumentative strategies used to propagate solutions and legitimize them. This is essential reading for all students of policy-making." Micheal Howlett, Burnaby Mountain Chair, Simon Fraser University, Canada "All too often politics is underplayed in the analysis of the policy process. In The Political Process of Policymaking Professor Zittoun offers a refreshing corrective to this neglect. He is also to be commended for his attention of the role the political construction of policy objects and events, as well as his examination of the role of communication and argumentation as they play out across the policy process as a whole, from agenda-setting to evaluation. Not least important is the fact that the book opens the way to a much needed and long overdue exchange between policy scholars in the English and French speaking worlds. This is by all accounts a seminar service to the field." Frank Fischer, Professor of Politics and Global Affairs, Rutgers University, USA "Philippe Zittoun's book provides an excellent discussion of policymaking in France, and the interactions among levels of government within that political system. This is not, however, just a book on France but provides insights into more general theoretical and analytic questions about public policy." B. Guy Peters, Maurice Falk Professor of Government, University of Pittsburgh, USATable of ContentsIntroduction: The Political Processof Policymaking PART I: CREATING SOCIAL DISORDER CONSTRUCTING, PROPAGATING AND POLICITISING SOCIAL PROBLEMS 1. A Pragmatic Approach to Public Problems 2. Definitional Struggles Around Unacceptable Problems PART II: DEFINING SOLUTION, A COMPLEX BRICOLAGE TO SOLVE PUBLIC PROBLEMS 1. Between Stratagem and Cognitive Bricolage: The Contribution of Simon and Lindblom 2. From Cognitive Bricolage to Language Games 3. The Five Couplings in Defining Solutions 4. From Coupling to Restoring Political Order PART III: PROPAGATING SOLUTION, ARGUMENTATIVE STRATEGIES TO CEMENT COALITIONS 1. Arguing to Persuade 2. Discussion as a Test of Persuasion Strategies 3. From Persuasion to Diffusion, Building Discursive Coalitions PART IV: POLICY STATEMENTS TO LEGITIMISE 'DECISION-MAKERS' 1. The Paradoxes of Taking Positions into Account 2. The Definitional Issues of a Topography of Positions 3. The 'Decision' to Fix Topographies Within Statements 4. An Empirical Example of Decision: Political Decision-making of the Paris Tramway Conclusion: How Public Policy Shapes Politics
£42.74
Palgrave Macmillan Business Essentials for Strategic Communicators
Book SynopsisThe rise of digital media and the public''s demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues, and trends. The challenge is that many communicators don''t hold an MBA and didn''t study business in college. Business Essentials for Strategic Communicators provides communication professionals and students with the essential ''Business 101'' knowledge they need to navigate the business world with the best of them. Readers will learn the essentials of financial statements and terminology, the stock market, public companies, and more--all with an eye on how this knowledge helps them do their jobs better as communication professionals. Trade Review“Business Essentials for Strategic Communicators provides a broad overview of the business knowledge communications majors need to navigate the future of corporate communication. … Ragas and Culp provide communication educators and students with a well-written account of the importance of ‘business 101’ essentials for strategic communications practice. … Instructors may find this book useful as a supplementary textbook in introductory strategic communications and public relations courses.” (Ann Marie Major, Journalism & Mass Communication Educator, Vol. 74 (41), 2015)“The text is perhaps most appropriate and valuable for undergraduates taking applied or strategic communication coursework. … Business Essentials for Strategic Communicators provides a gentle introduction to well-selected key concepts with which undergraduate students should be familiar as they prepare to become effective strategic communicators.” (Nina O’Brien, International Journal of Communication, Issue 9, 2015)"Few advisers mean more to a CEO than strategic communicators. The very best bring more than a command of messaging and tactics; they offer genuine insight about the business. This book should be the first thing every aspiring communicator reads. It contains the defining lessons on how to earn trust, credibility, and respect." -Bill McDermott, Chief Executive Officer, SAP "The days when people in strategic communication could get by without understanding financial numbers is long gone, and this book is the prime tool for teaching them what they need to know." -Chris Roush, Senior Associate Dean and Walter E. Hussman Sr. Distinguished Scholar, University of North Carolina at Chapel Hill, USA "Never has it been more important for the strategic communicator to have a working knowledge of the business side of the enterprise. More than ever, it's essential for the communications objectives to be tied directly to the business objectives of the organization and it's impossible to correctly make that connection without knowing the essentials of business operations. Ragas and Culp have captured not just the 'nice to have' knowledge, but the really impactful knowledge needed by any communications professional who truly wants to create shared value for the organization and its stakeholders. This is a 'must have' book for any communicator's personal bookshelf." -Bob 'Pritch' Pritchard, PRSSA 2011-2015 National Faculty Adviser and Faculty Adviser, University of Oklahoma, USA "At last! Ragas and Culp have delivered the book communicators have long needed to grasp financial and economic fundamentals and enhance their effectiveness as strategic counselors. In clear, comprehensive style, Business Essentials is written for communicators by communicators and is a must have on classroom and office desks." -Sandra Duhé, Fellow PRSA; Member, Arthur W. Page Society; and Chair of the Division of Communication Studies, Southern Methodist University, USA "As a communications professional with a graduate business degree, I know first-hand that what Matt Ragas and Ron Culp have put forth in Business Essentials for Strategic Communicators is essential to anyone who aspires to be a successful communicator in today's business environment." -Mike Fernandez, Corporate Vice President, Cargill "Business Essentials for Strategic Communicators fills an enormous gap in most strategic communications students' education. It takes them through a range of business topics that are vital for success in the changing world of work. Written by two former business communication professionals, the book explains key issues such as understanding financial statements, the stock market, and corporate social responsibility. The timing couldn't be better for this practical guide for both students and practitioners." -Jimmy Gentry, Clyde M. Reed Teaching Professor, School of Journalism and Mass Communications, University of Kansas, USA "Business Essentials for Strategic Communicators is what scholars and students have all been waiting for! The challenge is not to confront future communication specialists with all there is to know about business, but to concentrate on what they need for their work as a consultant, media officer, or future CCO - and CEO counterpart. The authors have managed this enormous task with striking elegance. Moreover, they have succeeded in re-rooting the latest PR developments in the business discourse, thus creating a reliable common ground for every discussion with managers and on management." -Lars Rademacher, Professor of Public Relations, Darmstadt University of Applied Sciences, Germany "More than ever, today's communication leaders must be rock solid business executives, with fluency in the language, concepts, and strategies utilized by their C-Suite colleagues in finance, operations, marketing, and legal. Ragas and Culp have delivered an excellent resource to equip today and tomorrow's communicators with the framework and terminology they will need to deliver strategic counsel in all levels of the business. I highly recommend it to anyone in the communications profession, both current senior executives and those who aspire to be." -Tom Martin, Executive-in-Residence, The College of Charleston, USA "Years ago I was tasked with creating a 'capstone' course for our program and Public Relations Management was the result, anticipating the graduates' transition from technician to manager. That proved to be easy; finding the perfect textbook was not. Now, finally, Ragas and Culp come to the rescue. Business Essentials for Strategic Communicators is carefully planned, researched, and written for those who covet that 'seat at the table'. The glossary alone is worth the price." -Maria P. Russell, Fellow PRSA, and Professor of Public Relations and Director, Syracuse University, USATable of ContentsTable of Contents Foreword Gary Sheffer Preface Acknowledgements List of Tables and Figures PART I Introduction to Business Essentials for Communicators 1. Why Knowledge of 'Business 101' Matters PART II Foundational Business Knowledge for Communicators 2. Economics and Economic Indicators 3. Finance and the Stock Market 4. Accounting and Financial Statements 5. The Law and Corporate Disclosure 6. Intangible Assets and Non-Financial Information PART III Focal Areas at the Intersection of Business and Communication 7. Corporate Governance 8. Corporate Social Responsibility 9. Corporate Reputation PART IV Demonstrating and Improving the Business Value of Communication 10. Communication Measurement and Evaluation References Glossary Index About the Authors
£59.99
Palgrave Macmillan Entrepreneurial Icebreakers
Book SynopsisThis book presents key insights about the challenges and the approaches they applied. All companies are featured in 15 teachable case studies - ready to use in entrepreneurship and strategy courses - that represent a broad level of diversity with regard to countries, industries, topics, growth phases, challenges and internationalization strategies.Table of ContentsIntroduction PART I: CONQUERING INTERNATIONAL MARKETS FROM TRANSITION ECONOMIES: INSIGHTS AND REFLECTIONS 1. Entrepreneurship in Transition Economies 2. Overcoming Start-Up Challenges in Transition Economies 3. Overcoming a Negative Country-of-Origin Effect 4. Growth Strategies and Internationalization Patterns 5. From Lag Markets to Lead Markets PART II: CASE STUDIES OF INTERNATIONALLY SUCCESSFUL CEE COMPANIES CASE 1: ACE Enterprise: 'Drawing' out the Future CASE 2: Atlantic Grupa: Preparing For Leading in The New Europe CASE 3: Avangate: Preparing the Trans-Atlantic Jump CASE 4: Big Filter: Russian Filters in the International Market CASE 5: Fx3x: Star Performance without a Star Attitude CASE 6: Graphisoft: The Architecture of International Growth CASE 7: Estonia's Laser Diagnostic Instruments (LDI) AS: Beaming Towards Growth CASE 8: LINET: To Be an Object of Desire, Not of Choice CASE 9: The Masterplast Story: Constructing an Entrepreneurial Success Story CASE 10: Modesat Communications OÜ: Riding a Big Wave with a Small Boat CASE 11: Pipistrel: The Freedom of Flight CASE 12: PKF Betar Company: 'Meters' Away From Further Growth CASE 13: Russian Cosmetics*: 'Healing' Skin Care Products in Russia CASE 14: Selena Group: Internationalizing Through Multilocality CASE 15: SOLARIS Bus and Coach: A Bus Tour to Global Markets Appendix 1: The Research Project Appendix 2: Growth in Real GDP in Central and Eastern Europe, the Baltic States and the CIS Appendix 3: Profiles: Firms and Entrepreneurs
£40.49
Palgrave Macmillan The China Development Model
Book SynopsisOver the last thirty years, China has been reforming its economy at breakneck speed. However a surge in nationalism is threatening China''s relations with its neighbours and its rise to regional leadership. This book addresses a wide range of factors influencing the development of China''s model and its influence on the rest of the world.Table of ContentsIntroduction 1. What is the Socialist Market Economy 2. The Transition Period 3. A Fast but Unbalanced Growth 4. An Incomplete Banking and Financial Reform 5. Investment in Human Capital 6. The Knowledge Economy 7. Growing Inequalities 8. A Foreign Policy which Serves the Growth (and Vice Versa) 9. In Search of Civil Society Conclusion(s)
£40.49
Palgrave Macmillan Retail Therapy
Book SynopsisDesigning a successful retail business depends on relationships with four groups of people: customers, shareholders, employees and suppliers. This book takes you inside those strategic relationships and shows you how to redesign your business to get them right. Don''t let the humour fool you, there are ground-breaking ideas here. Highlights include a new theory of brands which shows how customer loyalty and service can be transformed. Insights into supply chain structure reveal a path to a new level of excellence. Job satisfaction is also given a complete overhaul for the new century. In each case the solution seems paradoxical - by finding a way to let the human element back into strategy we can actually increase its objectivity and extend its reach. Combining hardcore retail experience with state of the art theory and a steady flow of humour, this is the retail strategy book you''ve been waiting for. It''s infectiously readable, relentlessly illuminating and irreverently funny - it''Trade Review'This book is very well written and entertaining, and it gets behind the scenes to show how large retailers operate, from customer relations to creative accounting. Why can't all business books be this much fun to read?' - Julian Richer, Chairman, Richer Sounds Ltd 'Retail Therapy is an excellent study of the issues confronting retailers and their suppliers. It is not a therapeutic read, it is a call for improvement. Retail Therapy provides some practical solutions so that retailers and suppliers can work together to deliver a better offer to their customers.' - Stuart Rose, Chief Executive, The Arcadia Group 'If you think this book is just another retail primer, think again. This is a stimulating book that places retail in the wider context of good business practice. It is based on common sense and observed practice, both traits that private equity investors value and are applying increasingly to the exciting world of retail. If this book has an underlying theme, it is that there really is a better way out there, something I have believed in all my career.' - David Williams, CEO, First Quench Retail (Thresher and Victoria Wine) 'These guys not only know their retail stuff, but are able to impart their extensive knowledge and experience of this complex and competitive sector in an entertaining way.' - Marketing '...a highly entertaining, commonsense view of how retailers could approach their business operations differently...Where it differs from most business books is that in learning the potential solutions from the anecdotes and case studies, it is actually an enjoyable read.' - David Phillips, Business development manager, supplies The Co-operative Group, Supply Management.comTable of ContentsPreface; D.Williams Dan's Introduction Balancing the Tension between Competing Business Aims Planning Strategic Relationships Customers and the True Nature of the Retail Brand Employees Suppliers Finance
£40.49
Palgrave Macmillan The Human Factor
Book SynopsisThe author charts an ethical roadmap for successful management in the 21st century. The information age is about knowledge, ideas and creativity which result in a dizzying array of external forces including globalization, new technologies and competition. The author argues that leadership and the human factor are being overlooked and that unless companies can convince employees and customers that they are going in the right direction then they will have no chance to survive.Trade Review'There is a lot of value for the Middle East customer here, with a strong focus on local cltures and regional responsibility.' - Gulf BusinessTable of ContentsPART I: IN A WORLD OF CHANGE Globalisation The I World The New Technologies The Competitive Economy Knowledge Social Change PART II: THE HUMAN ELEMENT AT THE HEART OF ENTREPRENEURIAL CHALLENGE Mastering Change People as the Driving Force Refashioning the Centre The Benefits of Networks Winning the Future PART III: THE NEW CEO AGENDA Perfect Balance Management with the People Factor Accepted Models A Vital Community The Thrust of Motivation Fairness with Responsibility Continual Cell Division PART IV: LASTING SUCCESS
£999.99
Palgrave Macmillan Motivate and Reward
Book SynopsisMotivation, ability and potential for development are crucial for performance and the achievement of objectives. The author, from his extensive management experience at Unilever, the leading multinational corporation, demonstrates the importance of the link between motivation, assessment of performance and potential, and reward and incentive strategies. It is only by getting this relationship right that the company can achieve business success.Trade Review'Herwig Kressler's Motivate and Reward is a must-read for every business student, manager and human resource professional. The book takes a clear and innovative approach to explaining the essence of motivation, performance, potential, incentives and rewards...Motivate and Reward offers both philosophical and practical insights and is a first-rate contribution to the business literature. If I were to teach a course on this subject, it would be required reading.' - Christian Schneider, Managing Director, Multinational Research Advisory Group, Center for Human Resources, The Wharton School, University of Pennsylvania 'The clear distinction made in the book between motivation and the satisfaction that can be obtained through financial incentives is one that all Boards and Remuneration Committees should take to heart.' - Morris Tabaksblat, Chairman, Reed Elsevier 'Dr Herwig Kressler is a widely acknowledged specialist in the management of Human Resources. His book covers a span during which HR management evolved as a key success factor in industry. The text covers both the theoretical as well as practical aspects and is rigorous while being eminently readable. The book should be of consuming interest to young managers, HR specialists as well as business leaders.' - Dr Ashok Ganguly, Chairman ICI India Ltd and former Director of Unilever 'This is a very comprehensive review - it combines excellently both the theoretical basis of motivation and reward, and its practical application.' - Norman C. Walker, Head of Human Resources, Novartis International AG, Switzerland 'Herwig Kressler is well-qualified to write on motivation and reward. His book is a comprehensive source of opinion and research for anyone involved in the motivating, appraising and incentivising of people.' - Tim Hattersley, Financial Adviser 'It is an invaluable guide for directors involved with board remuneration committees and brings together half a century's theory and practice in a slim volume.' - Professional ManagerTable of ContentsIntroduction PART I: MOTIVATION Motives, Desires and Motivational Factors Motivation to Work Motivation and Frustration Motivation is Highly Personal Theories, Hypotheses and Concepts of Motivation to Work Significant Elements of Motivation Tools of Management Motivation and Incentive PART II: EVALUATION OF PERFORMANCE AND POTENTIAL Sense and Purpose Evaluation in Business The Why and Wherefore of Functional Evaluation Structure, Culture and Style Perception Features of Performance Evaluation Aims of Performance Evaluation The Evaluation Review The Working Relationship Selective Communication and Perception The Evaluation Scale Fairness and Objectivity Possibilities of Appeal Potential Assessment Performance vs Potential Selection Criteria What is Potential? The Three Pillars of the Development of Potential Potential and Ambition Potential as a Contribution Criteria of Potential Evaluation in Practice - Optima PART III: REWARD STRATEGIES AND INCENTIVE SYSTEMS Components of Reward Efficiency of the Reward Components The Emergence of Global Reward Strategies Future Developments A New Reward Model Incentives Variable Pay Incentive Is not Automatically Motivation Incentives - What They Can and Cannot Do Incentive in Practice Target Setting Financial Participation Background Development Profit Sharing Equity Participation And Without Shares? Conclusion
£999.99
Palgrave Macmillan Building Innovative Teams
Book SynopsisInnovation is critical for securing competitive advantage and achieving business success. Yet, for many organisations it remains elusive. This book adopts a unique approach to innovation by focussing on how teams may deliver innovations capable of transforming their company''s performance. The book starts with the dynamics of innovation and explores the creative processes. It moves onto examine how teams can collaborate to create innovative team values and also shows how a company can organise and lead innovative teams. Finally, including many exercises, the book shows how to design innovative team programmes and measure performance.Trade Review'Chris Harris's new book fills an important gap in the library of creativity and innovation. Some books focus on the individual, and provide guidance on how individuals can enhance their personal, creative skills; others focus on the organisation, and relate how you have to get the reward structure, role models, the resource allocation system and all the rest in harmony with the corporate goal of innovation. Building Innovative Teams looks at that oh-so-important and practical middle ground - how groups of individuals can be moulded into high performing teams, with innovation as their key agenda. Written in a highly readable, pacy style, Building Innovative Teams offers great insights into something we all strive to do, and provides much pragmatic advice as to how to do it.' - Dennis Sherwood, former Vice President of SIR Consulting; distinguished fellow of the Sloan Management School at MIT; CEO of SilverBullet Machine Manufacturing Ltd; and author of Smart Things to Know about Innovation and Creativity and Seeing the Forest for the Trees: A Manager's Guide to Applying Systems Thinking 'This is an impressive book by any standards and I for one have very much appreciated that Harris has chosen to share his methodologies...I have read the book three times, such is the level of richness and guidance provided, and each time I pick it up I get new insights. I strongly recommend Building Innovative Teams.' - Robin Campbell, Journal of Management DevelopmentTable of ContentsIntroduction PART I: THE DYNAMICS OF INNOVATION The Unique Nature of Innovation The Unique Nature of Innovation Teams PART II: THE DYNAMICS OF BUILDING INNOVATION TEAMS The Brain, Learnt Behaviours, and Human Interaction The Creative Individual and the Innovation Team Developing an Innovation Team's Whole Mind "Live" Team Talk and Collaborative Learning The Need for Precipitant Innovation Team Values The Need for High Performance Goals and Metrics Organising Innovation Teams Leading Innovation Teams Team Compensation Systems PART III: INNOVATION TEAM BUILDING STRATEGIES AND TOOLS Profiling and Selecting Team Members Becoming an Innovation Team Accelerating Innovation Team Performance
£40.49
Palgrave Macmillan Added Value
Book SynopsisThis book is based upon the operating system of the company, Added Value, founded by the author, and now one of the world''s largest marketing and branding consultancies. Two-thirds of the value of most companies is based on the intangible value of businesses including reputation, goodwill and know how. It is by marketing that reputation can be created and enhanced thus unlocking brand growth. With the use of many examples and case studies the author shows how the five I''s process - Insight, Ideas, Innovation, Impact and Investment Return - can be used to create top-line demand-led growth and the tools and techniques available to achieve this. This is a unique approach with proven success.Trade Review'Hats off to Mark Sherrington for being the 21st century evangelist for truly great marketing!' - Hirotaka Takeuchi, Dean, Graduate School of International Corporate Strategy, Hitotsubashi University, Tokyo 'Mark Sherrington has done it all - big corporate assignments at home and abroad, and joint founder of one of the world's most exciting marketing consultancy companies. Here is his book about how to do it based on how he's done it - a mind-expanding read and the kind of practical guide to great marketing that you've been looking for.' - Andrew Seth, former CEO of Lever Brothers, and Chairman of Added Value 'This book is a must read for both senior and junior executives who are seeking growth...In too many businesses marketing is not seen as the driving force of growth. This is a missed opportunity for both the business and the marketing function. Many of the insights and learnings in the book have been used in my business, with Mark's help, with strong success and excellent results. I hope my competitors don't read it.' - Keith Weed, Chairman, Lever Faberge 'Added Value does what it says on the packet. At last, a practical guide for Marketing in the 21st century. Few people can match Mark's blend of commercial experience and creative intellect and even fewer can describe how to make a company marketing-led in such a simple but profound way. Read and apply: you'll find your organisation stronger for it.' - Martin Glenn, President, Walkers Snacks Ltd 'A great read. Mark Sherrington comes alive from the page! It's not only loaded with practical approaches to marketing and some fascinating case studies, but is interwoven with Sherrington's unique ability to inspire by seeing business opportunity from a different perspective...A brilliant book and a must read not only for any marketing professional, but for anyone who wants to add value to their business.' - Alan McWalter, former Marketing Director of Marks & Spencer Based on his unique perspective from leading one of the world's top marketing consultancies, Mark Sherrington has crafted a book that will inform and inspire marketers regardless of their background or experience. Added Value is the best kind of business book - creative, well reasoned, and practical. The 5 I's process that is outlined will unquestionably make you a better and more successful marketer.' - Professor Kevin Lane Keller, Amos Tuck School of Business, Dartmouth College 'I loved this book and would recommend it to anyone who's interested in strategy. I particularly recommend it for any advertising planners, because it looks at the entire marketing discipline and its role for businesses. It cleverly debunks many of the myths we hear about marketing and...talks a great deal of common sense and covers key issues, such as innovation. It also discusses impact, return on investment and measurement in an interesting way. It talks about the importance of ideas, looks at insight and clarifies where research can help - and when it hinders. And it wraps all this up in a fascinating way with some good analogies and real-life examples.' - John Wood, Managing Director, bds beechwood, Marketing '...this is a highly readable, engaging and practical book about real marketing and what it can achieve in successful growth for a wide range of businesses. Mark Sherrington writes with the wit and wisdom of someone who has been there, done that, consulted on it, made the mistakes and lived to tell a good tale...packed with examples and anecdotes...an excellent practitioner-based book for those interested in marketing and company growth...Mr Sherrington has a gift for simplifying complexity and jargon. His summaries of 'The Stuff That Gets in The Way' at the end of each chapter are a particular triumph. So many great ideas get blocked by corporate politics and lack of determined implementation. It is refreshing to have this practical and wise perspective here - and indeed throughout the book.' - Rita Clifton, Chairman of Interbrand, The Financial Times 'Sherrington reveals where to look for innovation and, importantly, how to realise when you've found it...It doesn't matter what industry or sector you operate in, strategy encounters the same problems. Sherrington offers ways of doing things differently, using examples from his own experience. Each page contains gems. An inspiring read, written with flair and humour.' - Marketing BusinessTable of ContentsPrologue Insight Ideas Innovation Impact Investment Return Style
£40.49
Palgrave Macmillan The New Global Marketing Reality
Book SynopsisMarketing practices have fundamentally changed over the past decade. This book documents the nature of these changes, examines their impact on marketeers and marketing, explains the results of a major international study into the changing nature of contemporary marketing practices, assesses their implications for marketing and marketeers and provides guidance for those who are implementing change processes to improve value creation capabilities.Table of ContentsIntroduction Understanding Business Today Explanations of Marketing: Evolving, Changing or Competing The New Business Reality Growth and Value Finding and Creating Advantage Organizational Transformation Contemporary Marketing Practice and the Five Changes Pluralism in Marketing Practice Strategic Change
£999.99
Palgrave Macmillan The Road to Audacity
Book SynopsisBeing audacious and adventurous can be inspiring, yet many of us hesitate to follow this path because of our concerns for comfort and security. In this bold book, Carter and Kourdi examine a radical new approach to being successful. The authors argue that success comes most easily to those who accept, and harness, the beneficial effects of risk. Communicating simple but powerful ideas with passion, this book guides individuals and organizations through the techniques that will help them to become more vigorous, motivated, effective and ultimately successful. Including original interviews and insights from people that have used audacity to get where they are, Road to Audacity shows why current approaches to life and work are increasingly outmoded. This book is vital reading for anyone who wants to make a success of their career, and their life.Trade Review'Great reading for anyone who wants to make a success of their career and their life.' - Keith Clark, The Bookseller 'In a world of increasing uncertainty, the 'audacity factor' is what makes the difference between caution and action.' - The TimesTable of ContentsList of Figures and Tables Preface What is Audacity? The Road to Audacity Why? The Audacity Factor The Eight Ways of Being The Meaning of Mountains Walking the Dangerous Edge Who's Afraid of the Big Bad Employee? Leadership Matters Of Wildebeest, Buffalo and Bison Dancing with Customers Building a New Eden - Audacity at Work The Road from Morocco Index
£40.49
Palgrave MacMillan UK Press and Television in British Politics
Book SynopsisPress and Television in British Politics offers a research-based exploration of the way the media portrays a range of political and economics-related topics. Using both quantitative and qualitative techniques, Gavin explores the implications that follow for journalism and journalism study, and for British and European democracy and politics.Table of ContentsPART I: THE MEDIA CONTEXT: THEORY AND EVIDENCE Connecting Media and Politics Going Down Market?: The Evidence on Tabloidization PART II: THE POLITICS OF ECONOMIC NEWS Bias and Imbalance in Economic News Economic News and the Public Anti-globalization Politics: The Trafalgar Square and Seattle Demonstrations PART III: THE POLITICS OF EUROPEAN NEWS Europe and the Euro in the News The British Public and European News PART IV: CONCLUSIONS AND IMPLICATIONS Democracy in Danger?
£999.99
Palgrave Macmillan Synconomy
Book SynopsisSynconomy argues that the operating state of a firm has a synergistic relationship with the behaviour of the entire marketplace. This will be important in order to understand the value of the firm and predict its performance. The book will explore the business conditions of an ever-more interoperating global economic marketplace in which companies, customers and competitors collaborate on many issues. The book proposes a new approach to measuring value in this inter-connected global framework.Table of ContentsThe New Corporate Globality Value Does Not Simply Translate to Product or Service The Global Flow of Capital The Redefinition of the Corporation and the Nation State National Allegiance, Corporate Loyalty and Religious Complexity International Trade, Protectionism and Globally Economic Impact Conclusions
£40.49
Palgrave MacMillan UK The Future of Retail Banking
Book SynopsisThis book arises from an event on the future of banking which included leading figures in the industry.Table of ContentsPART I: GETTING THERE: SENSING THE MARKET AND IDENTIFYING THE COMPETITIVE PROBLEM The Future of Money, Payments and Value Exchange Globalization, Mergers and Acquisitions The Advance of Technology Social Factors and Demographics PART II: BEING THERE: WHAT DO THESE FACTORS MEAN FOR YOUR FIRM Organization, Business Processes and Skills Rethinking Lines of Business Developing Revenue Opportunities and Fee Income Branding, Channels and Customer Behaviour PART III: COMPETING THERE: DEVELOPING STRATEGIC INITIATIVES Innovating New Products and Technology Becoming Customer Intimate Operational Customer Excellence Smart Sourcing and Engaging Partners
£40.49
Palgrave MacMillan UK Sources of Information Value
Book SynopsisThis book provides a conceptual framework to understand and analyze the decline of the telecommunications industry and the rise of information industries.Table of ContentsList of Figures List of Tables List of Exhibits CHAPTER 1: INTRODUCTION: DIGITAL DATA AND THE INFORMATION REVOLUTION Dot.com Realities Why does Digital Information Make a Difference in Business Analogue and Digital Business Information Metadata Computing Power The Online Value Chain: Creating and Appropriating Value in Networked Environments New Information-based Relationships Connecting to the Network A Simple Transaction Stream Internet Architecture Modem, ISP and Hosting Computer The Structure of the Book CHAPTER 2: CLIENT SOFTWARE Competitive Factors: The Nature of Information-Based Businesses Information and Information Goods Cost Structure The Lock-In Positive Feedback Strategic Approaches Setting Propritary Standards Managing the Lock-In Process Avoiding Commoditization Industry Structure and Trends Paradigm Shift CHAPTER 3: LOCAL LOOP, ISPs AND IAPs The ISP/IAP Industry ISPs: Competitive Factors ISPs: Strategic Approaches ISP/IAP: Industry Structure and Trends Local Loop DSL and ADSL Commercial Value Local Loop: Competitive Factors Local Loop: Strategic Approaches Local Loop: Industry Structure and Trends CHAPTER 4: NETWORK INFRASTRUCTURE: THE INTERNET BACKBONE Infrastructures: The Bandwith Revolution Long-Distance Telecommunications Companies Long-Distance Telecommunications: Competitive Factors Telecommunications: Strategic Approaches Telecommunications: Industry Structure and Trends Network Equipment: Network Infrastructure Network Equipment: Competitive Factors Network Equipment: Strategic Approaches Network Equipment: Industry Structure and Trends Web Server Hardware and Software Network Infrastructure Web Server Hardware and Software: Competitive Factors Web Server Hardware and Software: Strategic Approaches Web Server Hardware and Software: Industry Structure and Trends CHAPTER 5: HOSTING Web Hosting and ASPs: Competitive Factors Hosting Services Barriers to Entry Web Hosting and ASPs: Strategic Approaches Web Hosting and ASPs: Industry Structure and Trends The Role of Storage What is 'Storage'? Magnetic Hard Drive Surface Density Other Physical Advances Applications CHAPTER 6: USER HARDWARE User Hardware: Competitive Factors Hardward Devices Complementary Elements User Hardware: Strategic Approaches Low-Cost Production R&D Investment Service Contracts PDAs Mobiles User Hardware: Industry Structure and Trends CHAPTER 7: PROPRIETARY CONTENT PROVIDERS: AGGREGATORS (PORTALS) Content Products and Services Proprietary Content Providers E-Commerce Content Aggregators (Portals) Early Portal Development Portal Business Models Content Aggregators (Portals): Competitive Factors Content Aggregators (Portals): Strategic Approaches Content Aggregators (Portals): Industry Structure and Trends CHAPTER 8: EXTENSIONS OF THE VALUE CHAIN AND TRANSACTION-STREAM ELECTRONIC MARKETS Information Everywhere The Information Explosion Business Processes and Information Interaction and Interactive Labour Interactive Business Transaction Costs The Value-Chain Perpective Transaction-Stream Markets Electronic Markets and the Search for Optimal Prices Transaction Processes Transaction Streams The Transaction-Stream Price-Search Problem (TSPSP) Dramatic Increase in Transaction Costs: Zero Entry Barriers in an NP-Complete World The Peer-to-Peer Model and the Evolution of Network Brokers The Product Internet CHAPTER 9: CONCLUSION: STRATEGIC FRAMING AND THE INFORMATION VALUE-CHAIN The Relative Failure of Traditional Models Alternative Views of Strategy The 'Commitment' and 'Dynamic Capabilities' View of Strategy The Value-Creation Model Strategies for the Future Strategic Framing in the Information Industry Compete or Collaborate? Strategic Framing Information Industries Preparing for the Future Bibliography Index
£999.99
Palgrave Macmillan EGovernance
Book SynopsisThe e-governance revolution is said to be changing everything, but will all the modelling tools, electronic meeting management systems and online consultations really change political judgement in policy formation? Using case studies from local and federal government in the US and Europe, Perri 6 examines these claims and presents a new theory of how policymakers use and reject information and do and don''t trust each other with information in using the new tools, before analyzing the implications for democracy.Trade Review'This is a path-breaking work on the actual and potential use of electronic tools in public sector decision making. It combines fascinating case studies on leading edge applications with a thought-provoking model of institutional styles of policy making, and challenges us to imagine how the various players in the model would incorporate these electronic tools into their work. It should be required reading for anyone concerned with the future of e-governance.' - Sandford Borins, Professor of Public Management, University of Toronto 'Governments everywhere are pushing the boundaries of technology. In this important new analysis, Perri 6 carefully charts the rise of this movement in political terms and its use in shaping the judgments of policy makers. He provides strong and persuasive arguments on a central puzzle of the information age: if and how it can strengthen governance. The book is a must-read for anyone interested in the effects of modern technology on government.' - Donald F. Kettl, University of Wisconsin, Madison, USATable of ContentsAcknowledgements Introduction The Scope of E-Governance Examples and Initiatives The Forward March of E-Governance Halted? What Difference Could E-Governance Make? Fears, Aspirations and Theories Conducting Policy Judgement Through Information Technologies: Three Cases Policy Making: The Work of Governance The Organization of Policy Makers and the Use of E-Governance Tools Institutional Styles and E-Governance Tools Ways Forward Conclusion Notes References
£999.99
Palgrave Macmillan Special Corporations and the Bureaucracy
Book SynopsisThis book reveals how the Japanese national ministries can exploit their Special Status Corporations (public corporations, supported primarily with public funding from a state-run banking agency) in order to intensify their administrative power over industries and local governments and to perpetuate the interests of elite civil servants by facilitating the migration to post-retirement positions in the private sector. The book explains why the existence of these organizations inhibits the Prime Ministers efforts to implement structural reforms.Table of ContentsList of Tables Acknowledgements Introduction Special Corporations: On and On and On They Go The Bureaucracy: Origins of Power The Power of the Bureaucracy: The Continuing Saga The Interpersonal Networks Between Government and Business The Ties That Bind: Amakudari and Shukko The Japan External Trade Organization: The Scent of a Ministry Conclusion Notes Bibliography Index
£999.99
Palgrave MacMillan UK The Asian Insider
Book SynopsisKnowledge of Asian business is dominated by conventional wisdom, much of which has achieved the status of myth. Business, business culture and culture are entwined to draw the reader from the outside into becoming an Asian insider.Trade Review'The brilliant young writer on regional business strategies.' - Rowan Callick, Australian Financial Review '[Michael Backman] really understands why business evolved the way it did in Asia.' - The Economist 'Michael Backman, an expert on the overseas Chinese...' - former Prime Minister of Singapore, Goh Chok Tong 'Renowned author Michael Backman...Apt and cogent.' - Then Malaysian Transport Minister and MCA President, Ling Liong Sik '[Michael Backman] raises extraordinarily important questions about the national interest...' - Senator Susan KnowlesTable of ContentsThe Asian Insider: An Introduction PART 1: HOW IT REALLY WORKS Asian Family Connections PART 2: GOVERNMENT, THE RULE OF LAW & DEMOCRACY IN ASIA Is Democracy Always Good? Paying Peanuts: Politicians' Pay in Asia Police Corruption & the Rule of Law in Thailand Executions & Extra-Judicial Killings Government Statistics & Other Lies Thaksin Berlusconi & Silvio Shinawatra The End of Indonesia PART 3: SINGAPORE & MALAYSIA Why Singapore is Different: The Babas of Singapore Re-inventing Singapore? Singapore Inc. or Singapore Sink? Singapore's Thriving Sex Industry Diversity & Decency in Malaysia Rumours & Gossip in Malaysia Meet Syed Mokhtar Al-Bukhary PART 4: ISLAM, BUSINESS & ASIA Allahu Akbar! Islam in Asia Where do Asia's Muslims fit in? Southeast Asia's Arabs Pax Islamica : Malaysia and the Middle East PART 5: JAPAN, CHINA, INDIA & KOREA: ASIA'S MONOLITH ECONOMIES Land of the Setting Sun: The Inevitable Death of Japan The Law & China Is Booming China a Threat to Asia? Shanghai: China's Financial Capital And then there is Beijing... The Dalai Lama Eats Meat The Indian Way The World's Biggest Democracy Mumbai: India's Financial Capital India's Great Software Revolution India: Back Office to the World Stunning Korea Bibliography
£40.49
Palgrave MacMillan UK The Recurrent Crisis in Corporate Governance
Book SynopsisSince the mid-1980s two crises have overtaken governance of the American corporation - the loss of competitiveness in the 1980s and the loss of investor trust in financial management in the late 1990s.Trade Review'I warmly congratulate Millstein and MacAvoy on the important contribution which their book makes to the re-design of corporate governance structures and processes worldwide. Their analysis of the deficiencies in our present approach to governance leads logically and inexorably to an admirable set of recommendations which are internationally relevant. Their book is timely, authoritative and practical. It deserves to be widely read and its advice widely followed.' - Sir Adrian Cadbury, Chairman, UK Committee on Corporate Governance and Former Chairman, Cadbury Schweppes 'MacAvoy and Millstein have produced a unique combination of economic history and legal theory to explain the breakdown of corporate governance. When two such experts in governance, who between them cover the map in practice and scholarship, call for such major changes as they do in corporate governance we are clearly at a point where board members will no longer be employees of the CEO. There is much value in this treatise and much value to be created in resolving the flawed governance systems they discuss.' - Michael C. Jensen, Jesse Isidor Straus Professor Emeritus, Harvard Business School and Managing Director of the Organizational Strategy Practice, The Monitor Group 'Millstein and MacAvoy offer a fresh, thought-provoking look at the basic questions in the corporate governance debate and break important if controversial new ground. With a penetrating analysis of the recent failures so glaringly revealed in the spate of corporate scandals and broad new insights into what went wrong, the book charts a new course to avoid such failings in the future. Combining first-rate scholarship with originality, the book sets a new standard for all who are interested in corporate governance.' - John Snow, Former Chairman and CEO, CSX Corporation and Former Co-Chair, the Conference Board Commission on Public Trust and Private Enterprise 'The book is an expert assessment of what went wrong on corporate boards and how to fix them.' - Diana B. Henriques, The New York Times 'The book is short, wise and to the point. It falls squarely into the 'must read' category.' - John Plender, Financial Times 'The Recurrent Crisis in Corporate Governance pushes the edge of mainstream thought in this growing discipline. Authors Paul W. MacAvoy and Ira M. Millstein, giants in the field, have well deserved reputations as practitioners and scholars. This thin volume will quickly guide the course for progressive board members concerned with building solid companies, rather than future Enrons.' - James McRitchie, CorpGov.Net 'Interested in minimizing Directors' liability? This book is must reading.' - Al Driver, Editor, The Metropolitan Corporate Counsel '[MacAvoy and Millstein] ably make the case for a simple and straightforward remedy to American business's worst crisis in memory.' - Roger Lowenstein, The Wall Street Journal <'In their new work Ira Millstein and Paul MacAvoy blend their different backgrounds, plus years of experience serving on and advising corporate boards, to create an important and compelling contribution to the field....The Recurrent Crisis in Corporate Governance should be required reading for everyone involved in corporate affairs, investing, and public policy.' - Howard Sherman, Directors & BoardsTable of ContentsList of Figures and Tables Preface Introduction and Summary; I.M.Millstein & P.W.MacAvoy The Current Crisis; I.M.Millstein & P.W.MacAvoy The Emergence and Development of the Governance Problem; I.M.Millstein & P.W.MacAvoy Conglomeration As An Example of Managerial Self Interest Sources of Accelerated Change The Emergence of the Full Role of the Board of Directors Has the Emergence of "New " Governance, In Terms of Board Diligence And Focus Become Observable? The Ambivalent Results of Extant Research on the Impace of Strong Governance on Corporate Performance; I.M.Millstein & P.W.MacAvoy A New Approach for Determining the Effect of Strong Governance on Corporate Performance Metrics for Board Independence and Professionalism Metrics For Performance Methodology Estimation and Analysis of the Governance/Corporate Performance Relationship The Calculation of Economic Value Added Superior Performance After a Change in Governance Conclusion 'Where Was the Board?' Share Price Collapse and the Governance Crisis of 2000-2; P.W.MacAvoy The Status Quo in Corporate Governance in the 1990s Incremental Change The Collapse of Enron and the Others The Nine Largest Companies Investigated for Fraudulent Financial Reporting Where Was the Board of Directors? A Second Look at Management Out of Control Proposals for Reform of Corporate Governance; I.M.Millstein & P.W.MacAvoy New Expectations for Improved Performance in Boards of Directors Appendix A: Technical Implementation Issues in the Analysis of EVA for CalPERS related companies Appendix B: Database of EVA Estimates References
£999.99
Palgrave Macmillan Corporate Governance
Book SynopsisCorporate Governance is a text which considers the problems surrounding governance and proposes solutions to help restore investor confidence in the corporate world.Table of ContentsIntroduction PART I: THE FUNCTION OF CORPORATE GOVERNANCE Governance Defined The Unique Structure of Corporations Accountability and the Need for Corporate Governance Elements of Governance Corporate Accountability The Role of Board Directors and Executive Management The Role of Financial Control, Risk Management and Internal Audit The Role of Legal Counsel External Accountability The Role of Regulators The Role of Rating Agencies The Role of External Auditors Protecting Internal and External Stakeholders Employees and Retirees Shareholders Creditors PART II: CORPORATE GOVERNANCE PROBLEMS: COMMON FAILURES IN THE GOVERNANCE PROCESS Failure of Board Directors and Executive Management Failure of Internal Controls Failure of Corporate Policies Failure of External Controls The Impact of Governance Problems on Corporate Operations Reputational Damage Early Financial Problems Growing Financial Distress Studies in Flawed Governance Governance Problems in Practice PART III: CORPORATE GOVERNANCE REFORMS Strengthening the Governance Process Internal Reforms External Reforms Improving Corporate Ethics Defining and Enforcing Ethical Corporate Behaviour Aligning Internal and External Stakeholder Interests in Practice Summary and Conclusions The Future of Corporate Governance References and Index
£42.74
Palgrave MacMillan UK Partnership and the High Performance Workplace
Book SynopsisThe promotion of workplace partnership in the high performance workplace has become central to policy debates on the 'modernization' of employment relations in British industry.Table of ContentsList of Figures and Tables Acknowledgements List of Abbreviations PART 1: MODERNIZATION AND WORKPLACE RELATIONS The High Performance Workplace From Japanization to Learn to HPWS Partnership at Work Research Design PART 2: THE LEGACY OF TRADE UNION POWER The 1957 Engineering Dispute Piecework to Measured Day Work Other Patterns of Conflict in the 1970s The Thatcher Years Industrial Democracy PART 3: ORGANIZATIONAL RESTRUCTURING AND THE NEW INSECURITY Organizational Restructuring in the Aerospace Sector High Performance Management and Organizational Change The New Insecurity: Worker Attitudes to High Performance Management Conclusion PART 4: HIGH PERFORMANCE WORK SYSTEMS AND THE PRODUCTION WORKER High Performance Work Organization on the Shop-Floor The Quality of Working Life on the Shop-Floor Labour Control and Resistance Conclusion PART 5: HIGH PERFORMANCE WORK SYSTEMS AND THE TECHNICAL WORKER High Performance Work Organization and Social Relations in Technical Work The Quality of Working Life in the Technical Office Technical Labour, Collectivism and Resistance Conclusion PART 6: WORKPLACE PARTNERSHIP: MANAGEMENT AND UNION STRATEGY The Business Case for Partnership Partnership and Union Strategy Partnership and Union Strategy: The Case of Airframes Partnership and Union Strategy: The Case of JetCo Conclusion PART 7: PARTNERSHIP AND WORKER PARTICIPATION: VOICES FROM THE FLOOR Direct Worker Participation Direct Worker Participation (1): The Joint Consultative Committee Direct Worker Participation (2): Union Representation and Partnership Conclusion PART 8: TRAINING AND DEVELOPMENT FOR HIGH PERFORMANCE: SUPPORTING PARTNERSHIP OR ELITES? Skills Training Employee Appraisals and Control Gender, Contract and Employee Development Conclusion PART 9: WORKPLACE PARTNERSHIP: A QUESTION OF INTERESTS The Reality of Partnership: Conditions for Mutuality or Discord? Conclusion References
£999.99
Palgrave MacMillan UK The Dual Transformation of the German Welfare State
Book SynopsisIncreasingly, the state reduces its social policy commitments towards securing the achieved living standard of former wage earners, which in the past had been the key normative principle of social policy in Germany, while at the same time public support and services for families are expanded.Table of ContentsPreface Introduction PART I: THE POLICY DIMENSION Evaluating Policy Change: Some Theoretical and Methodological Remarks Historical, Normative and Institutional Foundations of the German Welfare State in the Golden Post-World War II Era Socio-Economic Developments since the mid-1970s The Changing Normative and Institutional Design of Social Policy PART II: THE POLITICAL DIMENSION Theories Explaining Welfare State Change Changing Interpretative Patterns PART III: CONCLUSIONS Can Germany Still be Considered a Conservative Welfare State? Endnotes Bibliography
£40.49
Palgrave Macmillan Pro Logo
Book SynopsisThe authors of this book are top executives in the luxury goods industry. In an environment in which brands have come under attack they argue that brands can be factors of progress if they are correctly managed. The book includes an analysis of brand nature and history and highlights the importance of semiotics in the management of brand identity. In summary they argue that brands cannot be held responsible for the imperfections and excesses of the worldwide economic and political systems, but that they can be signs of excellence and differentiation and vectors of values which favour multicultural understanding and put people in a position to generate progress.Trade Review'Cheeky title, cheeky jacket. If this does half as well as you know what, it'll be a winner.' - Keith Clack, The BooksellerTable of ContentsIntroduction PART 1: THE WORLD OF BRANDS What is a Brand? Anti-Brand Communication From Value to Progress PART 2: BRAND MANAGEMENT Brand Identity The Brand Lifecycle and the Global Dimension The Brand Audit PART 3: THE ROLE OF THE CONSUMER Consumers' Behaviour Consumers' Power Structured Consumer Action Conclusion: Brands and Globalization
£999.99
Palgrave Macmillan Inspiration
Book SynopsisThis book is about how organizations can best develop and manage a creative environment and creative potential. The authors argue that organizations consist of people who have creative potential to think in new ways and yet are often denied the opportunity to do so. The goal of the organization should be to create a structure and culture that encourages the conditions in which creativity can flourish. This will generate significant competitive advantages for the organization by offering clear differentiation, by communicating postive brand attributes to stakeholders that will strengthen the organization''s intangible assets and by providing a creative and challenging environment that will attract and retain the best staff.Trade Review'Essential reading for anybody who wishes to better understand the vital and complex role that creativity plays in successful business.' - Sir Terence Conran 'Inspiration will help you to unlock the creative potential of you and your staff.' - Internet WorksTable of ContentsInspiration and Creativity Creative Organisations at Work Designing Creativity Managing for Creativity Aardman and Funcom: Animated Creativity Balancing Act: Designing and Managing Creative Teams Cultural Creativity Customers, Creativity and Risk Quicksilver: Cool Creativity Branding and Creativity Driving Creativity: Ford's Premium Automotive Group and VW-Audi
£40.49
Palgrave MacMillan UK CashInHand Work
Trade Review'This is a concise, well-written and researched book, which clearly outlines the importance of cash-in-hand work and paid mutual favours in contemporary society. Williams effectively addresses knowledge gaps in existing literature and the book makes a significant contribution to our understanding of cash-in-hand work in a range of different contexts and in the lives of different individuals.' - Madeleine Leonard, Queen's University of Belfast, UKTable of ContentsIntroduction PART I: EXAMINING CASH-IN-HAND WORK: THEORY AND METHODS Theorising Cash-in-Hand Work Methodologies for Measuring Cash-in-Hand Work PART II: SOCIO-SPATIAL VARIATIONS IN THE NATURE OF CASH-IN-HAND WORK Employment Status and Cash-in-Hand Work Gender and Cash-in-Hand Work Geographical Variations in Cash-in-Hand Work PART III: EVALUATING THE IMPLICATIONS OFTHE POLICY OPTIONS Deterring Cash-in-Hand Work A Laissez-Faire Approach Harnessing Cash-in-Hand Work Conclusions
£40.49
Palgrave Macmillan Trust Matters
Book SynopsisTrust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: Organizational Success and Profitability Winning and Retaining Customers Effective Leadership Innovation and Creativity Motivating and Energising People Managing Risk Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it''s present, what can happen when it''s not and how to develop it.Trade Review'A stimulating read if you believe that trust is an essential ingredient in making organizations tick. If you do not...this is essential reading!' - Martin McCourt, Chief Executive Officer, Dyson 'Trust is the fabric that all customer and business relationships are built upon and yet it is so often ignored. You can't build loyalty without trust and companies increasingly need to focus their people and resources on building customer trust. There is no time to waste. You need to read this book now.' - Jeremy Dale, Vice President, Brand Marketing, Orange 'Speed, greed and expediency drive people and organizations to moral (and often financial) bankruptcy. Authenticity and respect cultivate trust, nurturing the tensions and lubricating the frictions of imperfect human behaviour in contemporary organizations. Sally Bibb and Jeremy Kourdi provide a clear and understandable range of conducive, supportive, practical ways to engender respect, authenticity and most of all renewed trust in contemporary organizations. This timely book is an insightful reminder of alternatives to the otherwise depressing stories of too many organizations in trouble.' - John Hofmeister, Director Human Resources, Royal Dutch/Shell Group of Companies 'This is an engaging and very well written book that tackles an important and neglected business topic. The authors are thoughtful and wide-ranging in their approach to Trust which they see as a central feature of business success. The book not only unpacks the subtle and complex concept of trust but describes how it is so easily lost in organizations.' - Professor Adrian Furnham, Department of Psychology, University College London 'In today's world, trust is a scarce resource and like anything that is in short supply, its value has rocketed in importance. Everyone should know whether they are building trust or destroying it - and this book provides the blueprint for those looking to create and sustain trust for themselves and the organizations where they work.' - Chris Genasi, Chief Executive, Eloqui Public Relations 'Commercially, politically, socially, we live in a climate of distrust. Trust Matters - and this book with that title lucidly explains why. It shows the need for leaders, followers and people generally to put some effort into gaining and keeping it, and, most of all, makes and reinforces the vital truth that only earning trust will do. - Neil Kinnock 'This book provides a fascinating and practical insight into a facet of business so readily taken for granted, but so often misunderstood. A must for all international leaders.' - Ritchie Bent, Group Head of Human Resources, Jardine Matheson Ltd, Asia 'It has never been more important that people understand clearly what the top leaders of an organization stand for. The examples given around leadership are very practical, and are useful for any individual or organization that internalizes the importance and benefits of leaders that create trust, an open work environment, and are dedicated to building a values-driven company.' - Susan Bowick, Executive Vice President, Human Resources and Workforce Development, Hewlett Packard 'This book touches a critical nerve. The authors take an intelligent and pragmatic look at the issues. I applaud them on tacking this sweeping and all-important topic.' - Brian Bennett, President Culinary Software Services, Inc. Boulder, CO USA 'The authors argue with clarity of thought and a strong conviction, that building and keeping trust lies at the heart of all successful organizations irrespective of industry and culture and that without it, both organizations and leaders will ultimately fail. If any book can make a leader sit up and take notice of this essential truth, this is the one!' - Rosemarie Wallace Regional Managing Director, Asia, Reader's Digest 'Trust: A precious commodity; occurs naturally but easily 'This is a serious account of how trust lies at the heart of business and personal success and how it can be built, broken and painstakingly rebuilt.' - Alison Maitland, Financial Times 'This book is a timely reminder that one of the most important foundation stones in communication is trust' - Ardi Kolah, Brand Republic 'This timely book on the art of creating, building and maintaining trust carries powerful messages for any organisation that values its customer relationships and should be an essential read for all marketers.' - John Ling, Chartered Institute of Marketing MagazineTable of ContentsPreface Building Bridges or Walls? The Power of Trust The Cost of Lost Trust The Great Destroyers of Trust How Leaders Build Trust Trust Matters in Business Building Customer Trust Trust in Times of Change Building a Culture of Trust Measuring Trust Attitudes to Trust Final Word: The Basic Laws of Trust Appendix: Trust Survey
£999.99
Palgrave Macmillan Breaking Through
Book SynopsisIn this book the author brings together distinctive and cutting edge work based upon her own research and work with leading companies in the overlapping areas of strategy, marketing and innovation to provide a new and dynamic model to implement customer focus in enterprizes. In an environment of falling margins the model shows how to increase value to customers and improve business results.Trade Review'Brings together work with leading companies in the overlapping areas of strategy, marketing and innovation to provide a new, dynamic, model that helps implement greater customer focus within enterprises. Essentail reading for anyone concerned with these issues.' - Long Range Planning 'This is an interesting and well-written book that challenges many conventions.' - Professional ManagerTable of ContentsIntroduction The Model The Awakening Create Discomfort Lay the Foundation The Discovery Articulate the Space Uncover the Opportunities The Story Build a Compelling Case Work the Numbers The Engagement Model the Concept Get the Take-Up The Monetization Gather Momentum Absorb the Learning
£40.49
Palgrave Macmillan The Dark Side of Behaviour at Work
Book SynopsisCorporations of every size have experience of employees who are guilty of lying, stealing, sabotage, hacking, destruction of files and data, and more than a few corporations have been, and continue to be, devastated by the activities of whistleblowers. Profits, secrets and staff morale are all threatened. This book provides a background to the psychology of deviance and offers practical advice about identifying the causes of and prescriptions for reversing disloyalty.Trade Review'This is a book packed with information and academic findings' - Henry Stewart, Management TodayTable of ContentsThe Overview Theories of Dark Side Motivation Betrayal: The Unsettling Forces Counter Productive Bahaviours at Work Bad Person Theories Measuring Dark and Bright Side Attitudes, Beliefs and Bahaviours Integrity Tests The Psychology of Deception and Lying Protecting Your assets Fostering Loyalty and Commitment
£40.49
Palgrave Macmillan The Inner Warrior
Book SynopsisIn every organization there are barriers that prevent people from contributing to the full and these often result in individuals feeling marginalized. This book argues that there is an inner warrior in every person that needs courage to change and express themselves and perform to full potential. The author uses a powerful model of the six C''s to show how organizations and individuals can achieve this.Trade Review'This is an important book about life's hardest question: should you stick with what's familiar but unsatisfying, or risk change for the chance of something more meaningful? The Inner Warrior will help you confront your fears and find the courage to be yourself. It shows that being the person you really are - not hiding behind an image - will give you enormous energy, in both your work and your personal life.' - Rachel Baird, Health Features Editor, Daily Express 'This excellent book should be required reading for all leaders. It is an indispensable road map to the mysterious terrain of team dynamics. Deeply thought provoking, it really will help you to understand why some teams excel when others implode. Written with sharp insight and practical real-life case studies this readable account of interpersonal dynamics is one of the few management books which gives you the curiosity, motivation and confidence to change your behaviour from chapter one and to reap rewards by chapter two. I couldn't put it down.' - Debbie Hewitt, Managing Director, RAC Plc Roadside Services 'This compelling read is a real insight into what really happens in business today. It can be used either as a self-improvement tool or for individuals responsible for leading change in organisations. Either way it challenges and encourages the reader to take risks in leadership behaviour, which if done appropriately, can lead to powerful results.' - Karen Geary, Group Director - HR and Corporate Communications, The Sage Group plc 'This book is a must for those concerned with managing change within their organisations or for anyone interested in developing themselves to their fullest potential. Beverley's metaphors are compelling, her arguments thought provoking and the 6 C's model provides powerful, practical tools for personal empowerment, cultural improvement and driving organisational success.' - Rosemary Chesters, Organisation Development Manager, The BOC Group 'I suspect all those in senior management and leadership positions will find the scenarios explored in this book all too familiar and will easily identify with the types of individuals and relationships so colourfully illustrated. It gives one reassurance to realise that one is not alone in the encountering barriers that seem to confront one on a daily basis and gives one the courage to see such barriers for what they are and combat them.' - Jevan Morris, Director of Intelligence & Investigation, Police Information Technology OrganisationTable of ContentsCourage and Change Organisational Remedies Why Remedies Fail Leaders as Statesmen The Six C's: Concepts The Six C's: Collaborate The Six C's: Compassion The Six C's: Consensus The Six C's: Conflict The Six C's: Courage Conclusions and Recommendations
£40.49
