Business, Finance & Law Books
Taylor & Francis Ltd Procurement in the Construction Industry
Book SynopsisDo recent moves in the construction industry towards collaborative working and other new procurement procedures really make good business sense? Procurement in the Construction Industry is the result of research into this question and it includes the first rigorous categorizing of the differences between procurement methods currently in use. In the process of carrying out this research, the team has produced a comprehensive study of procurement methods which looks in detail at the relative benefits and costs of different ways of working, with sometimes surprising results. As such, it is not only a valuable guide for practitioners on the complexities of the procurement process, but also an outline of the relevance of economic theory to the construction sector.Table of Contents1. Introduction 2. Review of Existing Knowledge 3. Research 4. Fresh Perspectives on Construction Procurement 5. Conclusions and Recommendations for Further Work 6. References 7. Indexes 8. Appendix A: Glossary of Terms 9. Appendix B: Papers Arising from the Research 10. Appendix C: Annotated Bibliography
£43.99
Taylor & Francis Ltd Economics of Maritime Business
Book SynopsisThis book provides a comprehensive introduction to the economics of the business of maritime transport. It provides an economic explanation of four aspects of maritime transport, namely, the demand, the supply, the market and the strategy.The book first explains why seaborne trade happens and what its development trends are; it then analyses the main features of shipping supply and how various shipping markets function; the book finally addresses the critical strategic issues of the shipping business. The full range of different types of shipping are covered throughout the chapters and cases. The book combines the basic principles of maritime transport with the modern shipping business and the latest technological developments, particularly in the area of digital disruption. The ideas and explanations are supported and evidenced by practical examples and more than 160 tables and figures. The questions posed by the book are similar to those that would be asked by the students Trade Review"This is an excellent, true-blue textbook of Maritime Economics that no professor, lecturer and student in maritime studies can afford to miss…" — Dr Thai Van Vinh, Nanyang Technological University, SingaporeTable of ContentsPart I: The Demand 1. International Trade Explained 2 Seaborne Trade in Natural Resources and Primary Materials 3. Seaborne Trade in Manufactured Products 4. The Future of Seaborne Trade and Its Economic Importance Part II: The Supply 5. Productivity and Structure Changes in Maritime Transport 6. Optimisation of Ship’s Carrying Capacity 7. The Main Forms of Shipping Operation 8. Ship Finance and the Economics of Risk Part III: The Market 9. Maritime Operational, Regulatory and Technological Systems 10. The Economics of Port Services 11. The Economics of Supporting Services for Maritime Transport 12. The Economics of Maritime Transport Freight Market Part IV: The Strategy 13. The Economics of Maritime Transport Competition 14. Shipping and Logistics 15. The Economic of Maritime Safety and Environmental Regulations 16. Digital Disruption and the Future of Maritime Transport
£56.99
St Martin's Press The Copywriters Handbook 4th Edition
Book Synopsis
£16.19
St. Martins Press-3PL Moral Capitalism
Book SynopsisA Pulitzer Prize-winning economics journalist argues that our thirty year experiment in unfettered markets has undermined core values required to make capitalism and democracy work
£16.19
St Martin's Press Truth in Our Times
Book SynopsisDavid E. McCraw recounts his experiences as the top newsroom lawyer for the New York Times during the most turbulent era for journalism in generations. Now in paperback!In October 2016, when Donald Trump''s lawyer demanded that The New York Times retract an article focused on two women that accused Trump of touching them inappropriately, David McCraw''s scathing letter of refusal went viral and he became a hero of press freedom everywhere. But as you''ll see in Truth in Our Times, for the top newsroom lawyer at the paper of record, it was just another day at the office.McCraw has worked at the Times since 2002, leading the paper''s fight for freedom of information, defending it against libel suits, and providing legal counsel to the reporters breaking the biggest stories of the year. In short: if you''ve read a controversial story in the paper since the Bush administration, it went across his desk first. From Chelsea Manning'
£11.99
McGraw-Hill Education The Innovation Secrets of Steve Jobs Insanely
Book SynopsisNow in paperbackâthe âœThink Differentâ approach to innovation based on the guiding principles and enduring legacy of Appleâs legendary CEO Steve Jobs.Celebrating the life and legacy of one of the most influential innovators of all time, The Innovation Secrets of Steve Jobs has become a landmark in the field, as powerful and inspirational as the man himself. This essential guide shows you how to apply Steve Jobsâs seven principles of innovation to any field, dream, or endeavor.For Jobs, Appleâs slogan âœThink Differentâ was more than a marketing tool. It was a way of lifeâa powerful, positive, game-changing approach to innovation that you can use to unlock your creative potential, turn your passions and ideas into revolutionary products, and captivate your customers by doing what you love. These innovation secrets, like Steve Jobs himself, will continue to inspire, challenge, and motivate us all for generations to come.Table of ContentsAcknowledgments ixPreface xiIntroduction: What the World Needs Now is More Jobs--Steve Jobs xvChapter 1: What Would Steve Do? 1Principle 1: Do What You LoveChapter 2: Follow Your Heart 15Chapter 3: Think Differently About Your Career 25Principle 2: Put a Dent in the UniverseChapter 4: Inspire Evangelists 45Chapter 5: Think Differently About Your Vision 61Principle 3: Kick-Start Your BrainChapter 6: Seek Out New Experiences 81Chapter 7: Think Differently About How You Think 93Principle 4: Sell Dreams, Not ProductsChapter 8: See Genius in Their Craziness 105Chapter 9: Think Differently About Your Customers 125Principle 5: Say No to 1,000 ThingsChapter 10: Simplicity is the Ultimate Sophistication 137Chapter 11: Think Differently About Design 155Principle 6: Create Insanely Great ExperiencesChapter 12: We're Here to Help You Grow 175Chapter 13: Think Differently About Your Brand Experience 185Principle 7: Master the MessageChapter 14: The World's Greatest Corporate Storyteller 199Chapter 15: Think Differently About Your Story 209One More Thing...Don't Let the Bozos Get You Down 219Notes 223Index 237
£19.79
McGraw-Hill Education Good Stocks Cheap Value Investing with Confidence
Book SynopsisPower through the ups and downs of the market with the Value Investing Model.Stock prices fluctuate unpredictably. But company values stay relatively steady. This insight is the basis of value investing, the capital management strategy that performs best over the long term.With Good Stocks Cheap, you can get started in value investing right now. Longtime outperforming value investor, professor, and international speaker Kenneth Jeffrey Marshall provides step-by-step guidance for creating your own value investing success story. Youâll learn how to:âMaster any company with fundamental analysisâDistinguish between a companyâs stock price from its worthâMeasure your own investment performance honestlyâIdentify the right price at which to buy stock in a winning companyâHold quality stocks fearlessly during market swingsâSecure the fortitude necessary to make the right choices and take the right actTable of ContentsPrefaceAcknowledgementsIntroductionPart I: FOUNDATIONSChapter 1: The Quiet OutperformerChapter 2: Why Stocks?Chapter 3: Price and Value are DifferentChapter 4: Measuring PerformancePart II: THE VALUE INVESTING MODELChapter 5: Understanding the BusinessChapter 6: Accounting is a LanguageChapter 7: Capital EmployedChapter 8: Operating IncomeChapter 9: Free Cash FlowChapter 10: Book Values and SharesChapter 11: Past PerformanceChapter 12: Future PerformanceChapter 13: Shareholder-FriendlinessChapter 14: InexpensivenessChapter 15: Price Drives RiskChapter 16: Misjudgment and MisactionPart III: MAINTENANCEChapter 17: Portfolios and SellingChapter 18: EnduranceChapter 19: Generating IdeasChapter 20: Differences Among Value InvestorsChapter 21: PreservationGlossaryBibliographyNotesIndex
£24.64
McGraw-Hill Education The Talent Management Handbook Third Edition
Book SynopsisThe go-to guide to strategic talent managementâ revised and reorganized for the new world of business HR professionals, CEOs, and high-level executives routinely consult The Talent Management Handbook to drive spectacular results for their staff and for their organization. This comprehensive guide provides everything you need to build and manage a diverse, talented, and motivated workforceâthe lynchpin to succeeding in todayâs hyper-competitive world. Each section of the book provides the most current HR processes, practical management tools and techniques, and invaluable resources that will help you:â Attract new talent and retain the cream of the cropâ Design career plans that boost employee morale â Improve performance through a personal value exchangeâ Coach, develop, and inspire raw talent and prepare the CEOs of the futureâ Improve the Table of ContentsPrefaceAcknowledgments and DedicationIntroductionContributorsPart I: Using Talent Management to Build a High-Performance Workplace1. Using Talent Management to Build a High-Performance Workplace2. From Blueprint to Action: Signals and Guidance for Successful Talent Management Programs3. Creating an Employer Brand that Attracts, Grows, and Retains the Right People Part II: Talent Management Building BlocksBuilding Block 1: Competency Assessment4. Formulating Competencies5. Driving Enterprise and Innovation Through Competency Development6. Competencies for the Future WorkforceBuilding Block 2: Performance Appraisals7. Understanding how to Use Performance Management for Organization Success8. Using Performance Appraisals to Drive Organization Success9. Big Five Performance Management A Quantum Leap in Employee Performance Appraisal10. Analytics-Based Enterprise and Corporate Performance Management (EPM/CPM)Building Block 3: Potential Forecasting11. Forecasting Employee Potential for Growth12. Measuring Up for the Skills Revolution: Talent Assessment in the Human AgePart III: Talent Management ProgramsProgram 1: Talent Positioning: Succession and Career Planning and Outplacement13. Integrating Succession Planning and Career Planning 14. Succession Planning Challenges and Solutions15. CEO Succession Planning: A Process for Leading an Effective Management Transition16. Building a Development Culture: Everyone Is a Stakeholder 17. How Workforce Trends Affect Outplacement ProgramsProgram 2: Talent Enhancement: Coaching, Training, Education, and Development18. How Line Managers Can Foster Organization Performance Through Talent Enhancement19. Developing Leadership Potential Through 360-Degree Feedback and Coaching20. Developing Your Workforce: Measurement Makes a Difference21. Enriching Executive Development: The Essential Partnership Between Human Resources Professionals and Executive Coaches22. Change and Compassion: The Essence of Effective Coaching23. The Role of the Manager in Talent ManagementProgram 3: Talent Mobility: Acquisition, Onboarding, and Outplacement24. Novel Ways to Win the Battle for Great Talent25. Leading Practices in Building a More Successful Approach to Talent Acquisition26. Social Recruiting: Pick Up The Pace or Be Left Behind27. Increasing Your Odds of Success in Picking the Right CEO28. Onboarding as a Critical Component of a Talent Acquisition Strategy29. Using Storytelling to Make Onboarding More Inspiring and EffectiveProgram 4: Compensation30. Using the Right Rewards Program to Help Your Talent Management Program Fuel Transformation31. Using a Total Rewards Strategy to Support Your Talent Management Program32. Aligning Total Compensation Programs with Organization Values, Strategy, and Talent Management Processes33. Using Compensation to Win the Talent Wars34. Developing an Effective Compensation Philosophy that Attracts, Motivates, Retains, and Develops Top TalentPart IV: Culture 35. Driving Competitive Advantage Through Nontraditional Approaches to Engagement Surveys36. Using Diagnostic Assessment for Creative and Innovative Talent Management37. Characteristics of Innovative Individuals and Organizations38. Creating and Maintaining a Culture of Innovation, Engagement, Leadership, and Performance39. Reframing Creativity as a Martial Art40. Reimagining the Twenty-First Century Employment Relationship: Aligning Human Resource and Corporate Social Responsibility Through Employment Policies and Practices 41. Making Ethics an Integral Component of Your Talent Management System42. Building a Reservoir of Women Super KeepersPart V: Global Talent Management 43. Acquiring and Retaining Expatriate Talent 44. Developing Global Leadership CompetenciesPart VI: Big Data45. Talent Development Reporting Principles (TDRp): Standards for the Measurement, Reporting, and Management of Human Capital 46. The Internal Labor Market Paradigm: A Model for Using Analytics to Evaluate and Interpret Workforce and Business Performance Data47. The Role of HT Technology in Talent Management48. Effective Talent Management Systems49. Realizing the Value of Big Data for Talent ManagementPart VII: Talent Management Competencies for Leaders and Professionals50. A Competency-Driven Approach to Talent Management Optimization51. Developing the Talent Developers52. Evolving Organization Development for the Future Part VIII: Significant Trends Affecting Talent Management Practices 53. Balancing Talent and Organization Culture: A Winning Combination54. HR Levers that Drive Business Results55. Eight Trends Shaping the Future of Talent Management ProgramsIndex
£53.99
McGraw-Hill Education Management Lessons from Mayo Clinic Inside One of
Book SynopsisThe leaderâs guide to building a service powerhouse using the approach that made Mayo Clinic the #1 healthcare system in AmericaMayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide offers a rare, up-close look at the best practices that drive Mayo Clinicâs success. By examining the operating principles that guide every management decision at this legendary institution, authors Leonard Berry and Kent Seltman:â Demonstrate how a great service brand evolves from the core values that nourish and protect itâ Extrapolate instructive business lessons that apply outside healthcareâ Illustrate the benefits of pooling talent and encouraging teamworkâ Present a proven prescription for creating sustainable service excellenceLearn how to apply the Clinicâs winning methods to yourTable of ContentsAcknowledgmentsChapter 1: The 100-Year BrandChapter 2: Preserving a Patient-First LegacyChapter 3: Practicing Team MedicineChapter 4: Practicing Destination MedicineChapter 5: Partnering for LeadershipChapter 6: Hiring for Values-and TalentChapter 7: Orchestrating the Clues of QualityChapter 8: Creating, Extending, and Protecting the BrandChapter 9: Investing in Tomorrow's OrganizationChapter 10: Realizing Human PotentialIndex
£21.24
McGraw-Hill Education McGrawHill Education Math Grade 3 Second Edition
Book SynopsisAll the Math Your 3rd Grader Needs to SucceedThis book will help your elementary school student develop the math skills needed to succeed in the classroom and on standardized tests. The user-friendly, full-color pages are filled to the brim with engaging activities for maximum educational value. The book includes easy-to-follow instructions, helpful examples, and tons of practice problems to help students master each concept, sharpen their problem-solving skills, and build confidence.Features include:â A guide that outlines national standards for Grade 3â Concise lessons combined with lot of practice that promote better scoresâin class and on achievement testsâ A pretest to help identify areas where students need more workâ End-of-chapter tests to measure studentsâ progressâ A helpful glossary of key terms used in the bookâ More than 1,000 math problems with answersTopics covered:â Addition an
£12.58
McGraw-Hill Education Killing Marketing How Innovative Businesses Are
Book SynopsisKilling your current marketing structure may be the only way to save it!Two of the worldâs top marketing experts reveal the next level of breakthrough successâtransforming your marketing strategy into a standalone profit center.What if everything we currently know about marketing is what is holding us back? Over the last two decades, weâve watched the entire world change the way it buys and stays loyal to brands. But, marketing departments are still operating in the same, campaign-centric, product-led operation that they have been following for 75 years. The most innovative companies around the world have achieved remarkable marketing results by fundamentally changing their approach. By creating value for customers through the use of owned media and the savvy use of content, these businesses have dramatically increased customer loyalty and revenue. Some of them have even taken it to the next step and developed a marketing functionTable of ContentsForeword by Stephanie Losee, Head of Content, Visa Corporate CommunicationsAcknowledgmentsIntroduction by Joe PulizziChapter 1: Killing Marketing by Robert RoseChapter 2: Return on Audience by Robert RoseChapter 3: Media Marketing by Joe PulizziChapter 4: The Revenue Model by Joe PulizziChapter 5: The Media Marketing Savings Model by Robert RoseChapter 6: First Steps on the Road to Killing Marketing by Robert RoseChapter 7: The One Media Model by Joe PulizziChapter 8: Today: The Beginning by Joe PulizziChapter 9: What Now: Lessons Learned Along the Transformation by Robert RoseChapter 10: The Future of Marketing by Robert RoseIndex
£25.59
McGraw-Hill Education Cryptoassets The Innovative Investors Guide to
Book Synopsis The innovative investor’s guide to an entirely new asset class—from two experts on the cutting edge With the rise of bitcoin and blockchain technology, investors can capitalize on the greatest investment opportunity since the Internet. Bitcoin was the first cryptoasset, but today there are over 800 and counting, including ether, ripple, litecoin, monero, and more. This clear, concise, and accessible guide from two industry insiders shows you how to navigate this brave new blockchain world’and how to invest in these emerging assets to secure your financial future. Cryptoassets gives you all the tools you need: An actionable framework for investigating and valuing cryptoassets Portfolio management techniques to maximize returns while managing risk Historical context and tips to navigate inevitablTable of ContentsAuthor's Note Foreword Acknowledgments Introduction Part I: What Chapter 1: Bitcoin and the Financial Crisis of 2008 Chapter 2: The Basics of Bitcoin and Blockchain Technology Chapter 3: "Blockchain, Not Bitcoin?" Chapter 4: The Taxonomy of Cryptoassets Chapter 5: Cryptocommodities and Cryptotokens Part II: Why Chapter 6: The Importance of Portfolio Management and Alternative Assets Chapter 7: The Most Compelling Alternative Asset of the Twenty-First Century Chapter 8: Defining Cryptoassets as a New Asset Class Chapter 9: The Evolution of Cryptoasset Market Behavior Chapter 10: The Speculation of Crowds and "This Time is Different" Thinking Chapter 11: "It's Just a Ponzi Scheme, Isn't It?" Part III: How Chapter 12: Fundamental Analysis and a Valuation Framework for Cryptoassets Chapter 13: Evaluating the Health of Cryptoasset Networks and Technical Analysis Chapter 14: Directly Investing in Cryptoassets: Mining, Exchanges, and Wallets Chapter 15: "Where's the Bitcoin ETF?" Chapter 16: The Wild World of ICOs Chapter 17: Preparing Current Portfolios for Blockchain Disruption Chapter 18: The Future of Investing is Here Chris and Jack's Go-to Crypto Resources Notes Index
£29.59
McGraw-Hill Education Making More Milk The Breastfeeding Guide to
Book SynopsisPublisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.âœEvery drop of your milk is precious. Even small amounts have a unique mix of ingredients and immunities that continue to bolster your babyâs health in a way that no formula can ever match.â Worried about making enough milk for your baby? Get the help you need with this practical guide from two lactation experts.Since publication of this âœlow milk supply bibleâ a decade ago, new insights and better ways to maximize milk production have emerged, making this updated and expanded edition a must-have for anyone struggling with supply issues. Endorsed by La Leche League International and written by leading lactation consultants, Making More Milk offers effective strategies for both time-honored and innovative ways to make more milk, incluTable of ContentsForeword by Kelly Bonyata (KellyMom)AcknowledgmentsIntroductionPart I:Investigating Your Milk Supply Chapter 1:Understanding Your Milk Factory Chapter 2:What’s Normal and What’s Not Chapter 3:How Do I Know If There Really Is a Problem?Part II:Making the Most of What You Have Chapter 4:Supplementing Made Simple Chapter 5:Blasting Off to a Great StartPart III:Investigating Causes of Low Milk Production Chapter 6:Is It Something I’m Doing? Chapter 7:Is It My Diet? Chapter 8:Is It Something About My Pregnancy or Birth? Chapter 9:Is It Something My Baby Is Doing? Chapter 10: Is It Something About My Breasts? Chapter 11: Is It My Hormones? Chapter 12: Is My Letdown Reflex Letting Me Down?Part IV:Increasing Milk Production Chapter 13: Move That Milk! Pump It Up! Chapter 14: What the Galactagogue? Milk-Boosting Medications, Foods, and Herbs Chapter 15: Making More Milk When You Return to Work or School Chapter 16: Making More Milk in Special Situations Chapter 17: Thinking Outside of the Box: Complementary and Alternative TherapiesPart V:Surviving the Present and Planning for the Future Chapter 18: Coping with Low Milk Supply Chapter 19: What About Next Time?ReferencesIndexAbout the Authors
£14.39
McGraw-Hill Education Building Financial Models Third Edition The
Book SynopsisThe go-to guide for developing effective financial analysis and valuation modelsâupdated with new content and materialsThis fully revised edition of Building Financial Models builds on the elements that have made it renowned in the field of financial modeling, including how to develop a sound conceptual understanding of accounting for modeling and how to apply the tools at hand, which are the two key attributes for producing effective and easy-to-use models. A classic in how-to books for designing and building financial models for use in a wide variety of finance roles, this edition includes:* The latest Microsoft Excel shortcuts, functions, and modeling techniques* A full chapter on accounting that takes the mystery out of the subject for modeling work* Expert methods for building models that are easy to understand and superbly fit to the task* New additional materials on valuation analysis and sections on scenarios and seTable of ContentsIntroductionAcknowledgmentsChapter 1: A Financial Projection ModelChapter 2: Best PracticesChapter 3: Setting the StageChapter 4: The Model Building Toolbox: F Keys and RangesChapter 5: The ToolboxChapter 6: Accounting in Modeling Chapter 7: Building a Pilot ModelChapter 8: Circular References and Iterative CalculationsChapter 9: Variations on BalancingChapter 10: The Cash Sweep and Interest CalculationsChapter 11: Reorganizing the ModelChapter 12: Scenarios and Other TipsChapter 13: RatiosChapter 14: Forecasting GuidelinesChapter 15: Discounted Cash Flow ValutionChapter 16: Using VBA for Balancing AppendixIndex
£70.49
McGraw-Hill Education Speak Like a CEO Secrets for Commanding Attention
Book Synopsis Rise to the top of your industry through engaging, authentic communicationâin person and online Great communication is what separates leaders who make it to the top of their organizations. . What are the secrets to owning the room in every situation? You need to know how to engage your audience, tell great stories, ace media interviews, field questions with confidence, and build your brand with a strong social media presence. You can do all this and moreâand Speak Like a CEO will get you there. One of todayâs most respected experts in leadership communication, Suzanne Bates provides the tools, insights, and practice you need to build your influence by communicating the right way at the right timeâevery time. Bates walks you through the steps of creating a compelling message, overcoming the pressure to perform, and impressing everyone with a relaxed, comfortable, yet professionalTable of ContentsPreface to the Paperback Edition Preface to the Hardcover Edition Acknowledgments Introduction Part 1: The Secrets: What CEOs and Leaders Know 1. What It Means to Speak like a CEO (the Ones You Really Admire) 2. Eight Secrets of Successful CEOs and Leaders Who Speak Well 3. You're as Good as You Decide to Be 4. What You Can Learn from Ten Thousand Leaders and Working on TV for Twenty Years 5. the Eight Most Frequent Mistakes People Make in Front of Crowds and Cameras 6. The Authenticity Gap: Why the Real You Must Shine Through 7. Taking Stock: How Do Your Skills Add Up? 8. Creating a Plan: Leaders Know It's the Way to Get Farther, Faster Part 2: The Situations: A Survival Guide for the Events Where You Must Speak and Be Great 9. Speeches 10. Presentations 11. Q&A Sessions: Thinking on Your Feet 12. Media Interviews 13. Leading Meetings 14. Conversations Part 3: The Strategies: Become a Great Speaker by Making a Plan and Working It 15. Ten Things You Can Do to Guarantee Success 16. Five Coaching Plans Appendix A: Checklists Appendix B: Frequently Asked Questions Appendix C: Resources and Recommended Reading Appendix D: Communication and Leadership Appendix E: The Gettysburg Address: Abraham Lincoln Index
£17.99
McGraw-Hill Education Crushing Quota Proven Sales Coaching Tactics for
Book SynopsisMake sales coaching a daily priority for top-of-game staff performanceThose who do it right prove time and time again that sales coaching works. If youâre one of the many managers yet to reap the benefits of sales coaching, the solution is in your hands. Based on one of todayâs most popular sales training programs Crushing Quota breaks the process down into manageable components, so you can make sales coaching a realistic, meaningful part of your staffâs job. It all comes down to three critical points that the vast majority of sales managers today are missing:â Provide clear direction for sellers on how to get to quotaâfor all sales rolesâ Ensure effective execution by coaching the right things, in the right measure, executed the right way â Assess seller performance and make timely course correctionsItâs all about helping your peoTable of ContentsForeword by Jill KonrathAcknowledgmentsPart I: Coaching: What It Is, What It Isn't, and What It Could BeChapter 1: The Case for Better Sales CoachingChapter 2: Welcome to the Jungle: The Scary Reality of Sales ManagementChapter 3: Sales Coaching: How It's Wrong and Why It FailsPart II: The Groundwork for GreatnessChapter 4: Deciding What to CoachChapter 5: Structuring Coaching ConversationsChapter 6: Formalizing Sales Coaching into Your Day-to-Day JobPart III: Coaching to Activities: The Itty Bitty Nitty GrittyChapter 7: Territory and Account CoachingChapter 8: Opportunity CoachingChapter 9: Call CoachingChapter 10: Reality is Messy: Adapting Coaching to a Few Special SituationsIndex
£30.39
McGraw-Hill Education McGrawHill Education Handbook of English Grammar
Book SynopsisThe go-to guide for perfecting your grammar and communication skills in every situationEnglish teachers aren't the only ones who expect careful and correct language choices. Precision in language can be the deciding factor when it comes to getting a job or winning a promotion. Whether your skills need drastic improvement or a quick brush-up, The McGraw-Hill Handbook of English Grammar and Usage will get your grammar back on the right track. Written by two expert grammarians, the book provides bottom-line definitions, tips, and simple rules that summarize the essentials you need to know. Youâll find clear examples of usage and as well guidance on communication via text, email, and social media. The new, third edition of The McGraw-Hill Handbook of English Grammar and Usage features: â Straightforward explanations of common mistakes and why they happenâ Hundreds of correct anTable of ContentsAcknowledgmentsIntroductionPART I. Grammar 1011. Parts of Speech2. Basic Phrases3. Sentences and Clauses4. Verb Forms5. VerbalsPART II. How to Find and Correct Mistakes6. Writing Complete Sentences7. Subject-Verb Agreement8. Pronoun Problems9. Verb Problems10. Modification11. Commas12. Apostrophes13. Semicolons and Colons14. Quotation Marks15. Dashes, Hyphens, and Other Punctuation16. Capitalization17. Parallelism18. Grammar Etiquette for Digital CommunicationAppendix A: Homophone Misspellings and Commonly Confused WordsAppendix B: Commonly Misspelled WordsAppendix C: Eggcorns: Incorrect Wording That Seems CorrectGlossary of TermsIndex
£13.29
McGraw-Hill Education Designing the Future How Ford Toyota and other
Book SynopsisHow companies are using lean development to revolutionize their product and service offeringsâvital lessons any business leader can use as an engine of innovationHow did Ford Motors use Lean Development to pull off one of the most impressive corporate turnarounds in history? Largely by avoiding the mistakes that so many companies make when in a death spiral. They looked beyond manufacturing efficiency to change the very fundamentals of how they developed vehicles.In Designing the Future, Lean product development expert James Morgan and world-renowned Lean guru Jeffrey K. Liker reveal why so many companies have achieved only moderate success with Lean in operations, with a limited impact on their overall business. They take you through the process of bringing the best of Lean management to your enterpriseâin order to link your business strategy to superior value designed for customers. The authors provide an actioTable of ContentsForeword by Alan R. MulallyAcknowledgmentsIntroduction: The Power of Product Development Excellence to Compete and ProsperFord's Historical Turnaround: How Ford Connected a Bold Strategy to Product-Process Excellence1. Creating the Right Product2. Delivering with Speed and Precision3. Fixed and Flexible: The Yin and Yang of Lean Product Development4. Building High-Performance Teams and Team Members5. Leading Development6. Creating and Applying Knowledge as a Learning Organization7. The Pursuit of Product Perfection8. Designing the Future by Linking Strategy to Execution: A Toyota-Tesla Comparison9. Designing Your Future: Transforming Your Product and Process Development CapabilityEndnotesIndex
£28.61
McGraw-Hill Education Leading from Your Best Self Develop Executive
Book Synopsis Proven techniques for building self-confidence, making personal connections, and developing a professional presence thatâs powerful, authentic, and effective. Increase your poise, presence, and influence for more dynamic leadership Are you showing up as the best version of yourself? Are you aware of how others experience you? By cultivating executive poise and presence, we not only improve how others see us but enhance our capacity to lead a life of our choosing. While leadership styles may vary, all great leaders are able to connect with others while staying true to themselves. By remaining true to the best aspects of your personality, you too, will be able to lead effectively in every situation. Leading from Your Best Self delivers a roadmap for developing the poise, presence, and influence needed to succeed at work and in life. As a theater professional, Rob Salafia cultivated aTable of ContentsForewordPrefaceAcknowledgmentsIntroductionChapter 1: The Art of Being ExtraordinaryChapter 2: The Art of LandingChapter 3: The Art of ExpandingChapter 4: The Art of Expanding into ConflictChapter 5: The Art of Developing Physical and Vocal PresenceChapter 6: The Art of TransitioningChapter 7: The Art of Self-Discovery and AuthenticityChapter 8: The Art of Relating and ConnectingChapter 9: The Art of Story Sharing, Storytelling, and Meaning MakingChapter 10: The Art of InfluencingChapter 11: The Art of Leading ChangeChapter 12: The Art of Making Great PresentationsChapter 13: The Art of Creating a Learning OrganizationFinal ThoughtsAppendix: Favorite ImagesNotesIndex
£17.09
McGraw-Hill Education The Wall Street MBA Third Edition Your Personal
Book Synopsis Mastering corporate finance is a lot easier than you think. Business school textbooks are notoriously dry, static, and filled with confusing acronyms. The Wall Street MBA takes a different approach by presenting a succinct âœcrash course,â breaking down the main concepts of MBA finance and accounting programs to provide the information and insight you need to: âReview financial statements âAnalyze earnings âDetect fraud âValue companies âDetermine the cost of capital Fully updated and revised, this new edition will also get you up to speed on important new trends in FinTech, alternative investments, and cost accounting. Table of ContentsAcknowledgmentsIntroductionPart 1: AccountingChapter 1: Accounting BasicsChapter 2: Balance SheetChapter 3: Income StatementChapter 4: Cash Flow StatementChapter 5: Fraud and ManipulationChapter 6: Financial AnalysisChapter 7: Managerial AccountingPart 2: FinanceChapter 8: Cost of CapitalChapter 9: ValuationChapter 10: Wall Street Basics: Stocks and BondsChapter 11: Wall Street Part Deux: Arbitrage, Derivatives, and Hedge FundsChapter 12: Mergers and AquisitionsChapter 13: CurrencyChapter 14: Real EstateChapter 15: CommoditiesChapter 16: Portfolio TheoryChapter 17: The Business of FinanceConclusionAppendix A: Case Study: Car-E-Oki, Inc.Appendix B: Sample ProblemsAppendix C: Summary FormulasGlossaryRecommended ReadingsIndex
£24.64
McGraw-Hill Education Investment Banking Explained Second Edition An
Book Synopsis The authoritative guide to investment bankingâupdated and revised for the new financial landscape What is investment banking? How do investment bankers generate profit for their clients? What is the function of each specialty? How has the industry changed in the past decade? Investment Banking Explained answers these questionsâand offers a complete overview of this complex industry. Written in accessible, easy-to-understand language, Investment Banking Explained provides everything you need to identify structures, strategies, and operational aspects of investment banking, and it offers thorough examinations of the operations of the world's most successful firms. With every chapter updated and revised, this peerless work also includes need-to-know information on all-new topics, including developing strategic relationships with large corporate clients, understanding the role Table of ContentsPrefaceChapter 1: Origins of Investment BankingChapter 2: History of Some Key Financial Institutions and ProductsChapter 3: The Business of Investment BanksChapter 4: Charting the CourseChapter 5: The 2007-8 Financial Crisis: Causes and ConsequencesChapter 6: Strategies in Relationship ManagementChapter 7: Trading and Capital Markets ActivitiesChapter 8: Strategies in TradingChapter 9: Equity ResearchChapter 10: The Business of Equity OfferingsChapter 11: Strategies in IPOsChapter 12: Fixed-Income BusinessesChapter 13: Strategies in Fixed IncomeChapter 14: Role of Investment Banking in M&AChapter 15: Strategy for Value in M&AsChapter 16: Synergies in M&AsChapter 17: Private Banking and Investment ManagementChapter 18: Alternative InvestmentsConclusion NotesIndex
£56.09
McGraw-Hill Education Mastering Your Inner Critic and 7 Other High
Book Synopsis ITâS TIME TO STOP QUESTIONING YOURSELFâ AND START TAKING CONTROL OF YOUR SUCCESS How many times did your inner critic pop up and talk you down today? Or, tell you someone else wasnât good enough? Is your inner critic running rampant, thwarting your advancement as a leader? You may have never called your inner critic out or confronted its harsh ramblings until now, but itâs time! Mastering Your Inner Critic offers first-hand hard-won advice for scaling the hurdles that prevent you from controlling that little voice. Itâs time to counter those nagging questions that torment youâwith positive solutions that empower you. âœDO I KNOW WHAT I WANT?â Learn how to conquer self-doubt and clarify your goals. Be honest and true to yourself. âœCAN I DO THIS?â Yes, you can. This book shows you how to build yTable of ContentsForeword by Kim CerdaChapter 1: Learning to GlideChapter 2: Stop the Madness: Coach Your Critic Every Step of the WayHurdle: Inner Critic, the Mother of All HurdlesChapter 3: What About Bias?Hurdle: BiasChapter 4: Clarify What You're Up ForHurdle: ClarityChapter 5: Move Beyond Self-Reliance: Equipping and Empowering OthersHurdle: Proving Your ValueChapter 6: Risk It: The Art of BoldHurdle: Recognized ConfidenceChapter 7: Claim Your Unique SuperpowersHurdle: Branding and PresenceChapter 8: Ask For What You WantHurdle: Making the AskChapter 9: Building and Leveraging RelationshipsHurdle: NetworkingAcknowledgmentsReferencesIndex
£18.69
McGraw-Hill Education Business Data Science Combining Machine Learning
Book SynopsisPublisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Use machine learning to understand your customers, frame decisions, and drive value The business analytics world has changed, and Data Scientists are taking over. Business Data Science takes you through the steps of using machine learning to implement best-in-class business data science. Whether you are a business leader with a desire to go deep on data, or an engineer who wants to learn how to apply Machine Learning to business problems, youâll find the information, insight, and tools you need to flourish in todayâs data-driven economy. Youâll learn how to: â Use the key building blocks of Machine Learning: sparse regularization, out-of-sample validation, and latent factor and Table of ContentsPreface Introduction 1 Uncertainty 2 Regression 3 Regularization 4 Classification 5 Experiments 6 Controls 7 Factorization 8 Text as Data 9 Nonparametrics 10 Artificial Intelligence Bibliography Index
£23.99
McGraw-Hill Education Likeable Social Media Third Edition How To
Book Synopsis Harness the power of social media to attract new customers and transform your business! More than three billion people are now on social media. If youâre not in the social media marketing game, youâre not in the game at all. From one of the worldâs leading figures in the world of social media marketing, Likeable Social Media reveals everything you need to know about building your brand and attracting & retaining loyal customers through smart, savvy social media engagement. This updated edition of the bestselling classic is packed with expert advice and new case studies that demonstrate the latest best practices. Youâll find critical information about new and relevant social media platforms, such as Snapchat, along with updated tools, and tactics around video, mobile, paid media, and data; and need-to-know insights into existing platforms/content, including Instagram, LinkedIn and Facebook stories. <Table of ContentsForeword Acknowledgments Introduction CHAPTER 1 Listen First, and Never Stop Listening CHAPTER 2 Way Beyond “Women 25 to 54”: Define Your Target Audience Better Than Ever CHAPTER 3 Use Social Network Ads for Much Greater Impact CHAPTER 4 Think—and Act—Like Your Consumer CHAPTER 5 Invite Your Customers to Be Your First Fans CHAPTER 6 Engage: Create True Dialogue with, and Between, Your Customers CHAPTER 7 Respond Quickly to All Bad Comments CHAPTER 8 Respond to the Good Comments Too CHAPTER 9 Be Authentic CHAPTER 10 Be Honest and Transparent CHAPTER 11 Should You Ask a Lot of Questions? CHAPTER 12 Provide Value (Yes, for Free!) CHAPTER 13 Share Stories (They’re Your Social Currency!) CHAPTER 14 Inspire Customers and Influencers to Share Your Stories CHAPTER 15 Integrate Social Media into the Entire Customer Experience CHAPTER 16 Admit When You Screw Up, and Then Leverage Your Mistakes CHAPTER 17 Consistently Deliver Excitement, Surprise, and Delight CHAPTER 18 Don’t Sell! Just Make It Easy and Compelling for Customers to Buy Conclusion: Just Be Likeable Appendix: A Refresher Guide to the Social Networks That Matter Most Notes Index
£23.79
McGraw-Hill Education Think Like Amazon 50 12 Ideas to Become a Digital
Book SynopsisâœReading this book is like having Jeff Bezos advise me.â âEric Martinez, Founder and CEO of ModjoulThe former Amazon executive who launched and scaled Amazon Marketplace delivers the ultimate playbook on how to âœthink like Amazonâ and succeed in the digital age. âœWhat would Jeff do?â Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know âœthe secretâ behind Amazonâs historic success. In this step-by-step guide, he provides 50 answers drawn from his experience as an Amazon executiveâand shows todayâs business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobodyâs business. Learn how to: Move forward to get back to Day 1âand change the status quo. Use the âœworking backwardsâ innovation and problem-solving approach to lead the way. Become a platform companyâwith the right platform straTable of ContentsINTRODUCTION: WHAT WOULD JEFF DO? Part ICulture idea1 RESET YOUR CLOCKS:Your Journey Will Not Be Short or a Straight Line idea 2 MERCENARY OR MISSION DRIVEN?Be Strategic and Honest in Your Obsession,and Then Obsess to Win idea3 MOVE FORWARD TO GET BACK TO DAY 1:Change the Culture of the Status Quo idea4 OBSESSED IS DIFFERENT:Create Customer Obsession in Your Business idea5 DON’T GO ALONG TO GET ALONG:The Risk Social Cohesion Poses to Achieving Hard Results idea6 DELIVER RESULTS:Own Your Dependencies to Overcome and Succeed idea7 OWNERSHIP FOR EVERYONE:Compensation Strategy to Drive Enterprise Optimization idea8 AVOID COUNTRY CLUBS:Stay Hungry Even When You’re Successful idea9 MAKE THE ELEPHANT DANCE:Portfolio Strategy and Governance for Innovation idea10 YOU ARE THE CHIEF PRODUCT OFFICER:The New Management Science of Being a Builder idea11 ARE YOU WILLING TOBE MISUNDERSTOOD?Lessons from Amazon’s Biggest Innovations idea12 GET TO YES:Finance, Tax, Legal, and HR Teams That Matter idea13 BLOW UP THE ORG CHART:Don’t Let Your Organizational Structure andTitles Get in the Way idea14 GAMES FOR INNOVATION:Spur Invention in Fun Ways idea15 THE DOOR DESK:Forcing Innovation Through Frugality Part IIStrategy idea16 INTRODUCTION TOMISSION IMPOSSIBLE:Being Digital idea17 EXPERIMENT, FAIL, RINSE, REPEAT:Plan and Operate Your Experiments for Digital Success idea18 SO YOU WANT TO BE A PLATFORM?Platform Strategy for the Rest of Us idea 19 YES, YOU ARE ATECHNOLOGY COMPANY:Decentralize Your Way to Digital Greatness idea20 PIZZA FOR ALL!The Magic of Small Autonomous Teams idea 21 NEVER SAY NEVER:Don’t Let Past Positions Create a Trap idea22 RELENTLESS.COM:Next-Generation Operational Excellence idea23 OPW:The Strategy of Other People’s Work idea24 THE MAGIC OF FORCING FUNCTIONS:Get These Right, and Your Teams Will Take Off idea25 WHAT’S YOUR FLYWHEEL?Systems Thinking in Strategy Development idea26 WHY IS THIS SO HARD?Innovate by Reducing Friction idea27 GRANTING CUSTOMERSSUPERPOWERS:Dreamy Businesses and Durable Needs idea28 THINK DIFFERENTLY:Improve Your Questions for Disruption idea29 LAUNCH AND LEARN:Business Expansion the Amazon Way idea30 DON’T GIVE AWAY THEOPERATING SYSTEM:Partners, Vendors, and Strategy Part IIIBusiness and Technology idea31 LIES, DAMN LIES, AND METRICS:Use Metrics to Build a Culture of Accountabilityand Customer Obsession idea32 PROCESS VERSUS BUREAUCRACY:Create Processes That Scale idea33 DO THE MATH:The Path to Automation and AI Starts with Formulas idea34 CUSTOMER EXPERIENCE MATTERS:Design and Measure the Customer Experience to Win idea 35 WHAT’S YOUR JUSTWALK OUT TECHNOLOGY?Use the Internet of Things to ReinventCustomer Experiences idea36 INFORMATION SECURITY MUST DIE:Making Security Everyone’s Job idea37 OP1:The Painstaking Process of Planning idea38 STRATEGIC HEADCOUNT PLANNING:Scaling and Innovating Through People Allocation idea39 ARCHITECTURE IS THE BUSINESS STRATEGY:Win Through Technology and Architecture idea40 THE QUESTIONS YOU ASK:Ask Your CIO These Questions—for Everyone’s Benefit idea41 THE END OF ARTIFICIALARTIFICIAL INTELLIGENCE:Prepare for a Future of Machine Learning Part IVApproach and Execution idea42 ONE-WAY OR TWO-WAY DOOR?Make Better and Faster Decisions idea43 RAISE THE BAR:Avoid the Biggest Hiring Mistakes idea44 A NARRATIVE ABOUT NARRATIVES:Ditch the PowerPoint and Gain Clarity idea45 THE FUTURE PRESS RELEASE:Define the Future and Get Teams on Board idea46 FAQS:Answer Others’ Questions for Your Benefit idea47 WRITE THE USER MANUAL:Start with the Customer and Work Backward idea48 YOU ARE WHAT YOU EAT:Create Change Via the Executive Team Reading List idea49 FINANCE FOR FOOLS:Free Cash Flow, Accounting, and Change idea50 THE LAST WORD ON BECOMING DIGITAL:Trust idea50 PRINCIPLES ARE NOT A POSTER:The Pursuit of Speed, Agility, and Digital Leadership NOTES INDEX
£999.99
McGraw-Hill Education Think on Your Feet Tips and Tricks to Improve
Book Synopsisâœ[Think on Your Feet] is a helpful mavenâs guide ideal for anyone who views a podium with fear and trembling.ââPublishers WeeklyGet out of your own way!Our professional lives are full of situations outside of our control. A job interviewer asks a question out of left field. A coworker puts you on the spot in front of the boss. Your PowerPoint presentation crashes at a critical moment. Most people react to the unexpected with anxiety and unease. We get rattled, stumble over our words, and overthink the situation. Others, though, handle it with self-assurance and aplomb. They gain a sense of empowerment and energy when the pressure is on. Like great improv actors, theyâre able to think on their feet.The great thing is, improv isnât about winging it or flying by the seat of your pants; improv at its core is about listening and responding. Itâs based on rules and techniques, and it taps directly into your soft communicatTable of ContentsIntroduction CHAPTER 1: Attending to your Audience: Who, What, When, andHow CHAPTER 2: Interpersonal Communication—the Everyday ProfessionalCommunication CHAPTER 3: Networking and Small Talk CHAPTER 4: Leading a Meeting and Leading in a Meeting CHAPTER 5: Interviewing CHAPTER 6: Get Out of Your Own Way CHAPTER 7: Presentation Skills Conclusion Notes, References, Resources Acknowledgments Index
£17.09
McGraw-Hill Education Digital Supply Networks Transform Your Supply
Book SynopsisDeliver unprecedented customer value and seize your competitive edge with a transformative digital supply networkDigital tech has disrupted life and business as we know it, and supply chain management is no exception. But how exactly does digital transformation affect your business? What are the breakthrough technologies and their capabilities you need to know about? How will digital transformation impact skills requirements and work in general? Do you need to completely revamp your understanding of supply chain management? And most importantly: How do you get started?Digital Supply Networks provides clear answers to these and many other questions. Written by an experienced team comprised of Deloitte consultants and leading problem-driven scholars from a premier research university, this expert guide leads you through the process of improving operations building supply networks, increasing revenue, reimagining business models, and providing added value to Table of ContentsForeword Acknowledgments 1 Digital Transformation and Its Impact onSupply Chain Management 2 Digital Supply Network 3 Big Data and Data Analytics 4 Machine Learning, AI, and Robotics 5 End-to-End Transparency and TrustThrough Blockchain 6 Synchronized Planning 7 Digital Product Development 8 Intelligent Supply 9 Smart Manufacturing and Intelligent Asset Management 10 Dynamic Fulfillment 11 Connected Customer 12 Workforce, Skill Changes, and Social Impact 13 DSN Transformation Playbook 14 Use Cases Notes Index
£27.99
McGraw-Hill Education Woman of Influence 9 Steps to Build Your Brand
Book SynopsisReinvent yourself as a woman of influenceâand become the leader you were meant to beHave you ever felt like your organizationâs best-kept secret? Are you the go-to person for work that downplays your potential? Do you want to hone your leadership skills while still staying true to who you are? If you answered yes to any of these questions, or if your reputation as a standout contributor is not translating into career advancement, Woman of Influence is for you. With more than two decades of experience working with hundreds of thousands of women and clients including eBay, GM, Microsoft, and more, Be Leaderly CEO Jo Miller has the strategies, stories, and research to help women shift their focus from doing to leading. In Woman of Influence, she provides a practical, hands-on roadmap that walks you through 9 specific steps to build your brand, establish your legacy, and thrive. Each step is reinforced with self-assessments, inspiring exeTable of ContentsIntroduction:Reinvent Yourself as a Woman of Influence PART IAdvancing Authentically1 Put on Your Big Girl PantsLead from Where You Are 2 You Do YouOwn Your Leadership Strengths 3 What’s Your Superpower?Claim Your Leadership Niche PART I IBuilding an Influential Brand4 Boss Up Your BrandUp-Level How You’re Perceived 5 Get Your Shift TogetherShift Your Mindset from Doing to Leading 6 Go Big or Go HomeCreate Career-Defining Moments 7 Amplify Your AccomplishmentsDon’t Be the Best-Kept Secret PART I I IMobilizing Your Support Squad8 Rally Your CrewThe Four People You Need in Your Corner 9 Attract Influential AdvocatesEnlist Support to Kick Down Doors ConclusionLeave a Lasting Leadership Legacy AppendixReviewing the 12 Common Missteps(and How to Avoid Them) Acknowledgments Notes Index
£18.69
McGraw-Hill Education The Lean Tech Manifesto Learn the Secrets of Tech
Book SynopsisThe powerful new method for streamlining digital product development, accelerating delivery, and scaling innovationâall in just one yearWhether youâre a production manager or CEO, The Lean Tech Manifesto provides what you need to dramatically improve operations and get ahead of the competition. This groundbreaking book written by the celebrated leaders of Theodo shows how to combine Lean strategy with the speed and scale of digital for optimal efficiency. Youâll learn how to:â Create a culture of problem solving and knowledge sharingâ Scale-up â even when faced by a major increase in demandâ Deploy faster implementation â Measure client satisfactionâ Improve teamwork between product, devs, and opsâ Recruit good developers â and keep them!Fabrice and BenoÃt are famous for being among
£24.64
McGraw-Hill Education Leading with AI and Analytics Build Your Data
Book SynopsisLead your organization to become evidence-drivenData. Itâs the benchmark that informs corporate projections, decision-making, and analysis. But, why do many organizations that see themselves as data-driven fail to thrive? In Leading with AI and Analytics, two renowned experts from the Kellogg School of Management show business leaders how to transform their organization to become evidence-driven, which leads to real, measurable changes that can help propel their companies to the top of their industries.The availability of unprecedented technology-enabled tools has made AI (Artificial Intelligence) an essential component of business analytics. But whatâs often lacking are the leadership skills to integrate these technologies to achieve maximum value. Here, the authors provide a comprehensive game plan for developing that all-important human factor to get at the heart of data science: the ability to apply analytical thinking to real-world problems. Each of tTable of ContentsSECTION 1IntroductionCHAPTER 1 AI and Analytics Are a Leadership ProblemCHAPTER 2 A Framework for AI and Analytics SuccessSECTION 2Consuming AI and AnalyticsCHAPTER 3 Exploratory Analytics: What Is Going on with My Data?CHAPTER 4 Distinguishing Good from Bad AnalyticsSECTION 3Actively Participating in AI and AnalyticsPREDICTIVE ANALYTICSCHAPTER 5 Anatomy of a Crystal BallCHAPTER 6 A Smarter Crystal BallCAUSAL ANALYTICSCHAPTER 7 Designing Your Data for Analytics:Experiments and Quasi-ExperimentsCHAPTER 8 Working with Data You Have Part 1:Using Opportunistic DataCHAPTER 9 Working with Data You Have Part 2:Learning from Natural ExperimentsMAKING DECISIONSCHAPTER 10 Optimizing and Scaling Your DecisionsSECTION 4Executing on AI and AnalyticsCHAPTER 11 Identifying Opportunities and Planning for AIACHAPTER 12 Understanding Barriers to SuccessCHAPTER 13 Organizing for SuccessSECTION 5Success Stories with AIASTORY 1 Allstate Builds Firmwide DSIQSTORY 2 Vanguard Builds an Ecosystem of Analytics ExcellenceSTORY 3 Canadian Tire Creates an EnterprisewideAnalytics SystemSTORY 4 Royal Caribbean Sets Sail for ContinuousAnalytics ImprovementSTORY 5 Accenture Builds Analytics Capability forCompetitive AdvantageAcknowledgmentsNotesIndex
£20.69
McGraw-Hill Education Relentless Solution Focus Train Your Mind to
Book SynopsisFrom bestselling author and mental toughness expert Jason Selk comes a mind-training regimen for reframing every problem into an opportunity for productive action.The most common cause of failing to reach our professional and personal goals is hardwired in us: Humans instinctively focus on problems. Over millennia, our very survival relied on our ability to be alert to any potential dangers that could threaten our existence. But today this negativity bias significantly limits our potential and increases stress, pressure, and underperformance. The one characteristic all phenomenally successful people share is mental toughness. Mentally tough people are better at making decisions more quickly and with better results. They possess the uncanny ability to control what goes on between their ears. Instead of allowing their minds to focus on their problems when adversity strikes, the most successful people have learned to direct their thoughts in a systematic mannerTable of ContentsAcknowledgmentsIntroduction1 Pace for Performance2 Undo Untidy Thinking3 Leverage Leisure4 Secure Support5 Evaluate Effort6 The Steady-Pulse Path7 Steady-Pulse Teams and OrganizationsNotesIndex
£17.99
McGraw-Hill Education Rituals Roadmap The Human Way to Transform
Book Synopsis#2 Wall Street Journal Bestseller, USA Today Bestseller, and Publishers Weekly BestsellerFrom the Wall Street Journal bestselling author of Bring Your Human to Work comes an indispensable guide to taking your employee engagement to the next level.In Bring Your Human to Work, Erica Keswin laid down the rules and protocols of a human workplace. Now, in Rituals Roadmap, she shows us how to further employee engagement, explaining that workplace rituals foster a sense of belonging and help workers connect with one another and their work. From our morning cup of coffee to the standing Wednesday morning meeting with our team, our lives are steeped in rituals. Rituals Roadmap combines cutting-edge scientific research with examples from the most human companies, like Starbucks, Microsoft, Chipotle and LinkedIn, showing how they establish rituals during meetings, employee onboardi
£17.84
McGraw-Hill Education McGraw Hill Conquering SAT Math Fourth Edition
Book SynopsisTriumph over tough equations and get top scores on the SAT Math section!The math sections of the SAT are extremely challenging, so weâre here to help. Conquering SAT Mathâcovering the latest test formatâhas been specially designed by three math experts who give you strategies for solving every kind of SAT math question. Youâll also get intensive practice for every math question type to help build your test taking confidence. With Conquering SAT Math, youâll have everything you need to get ready for test day, and achieve your best SAT score.McGraw Hill's Conquering SAT Math includes:â Hundreds of sample questions with complete answer explanations to maximize your score on the math sectionsâ Complete review of SAT math topics including: factors, ratios, percents, powers, basic algebra, geometry, functions, probability, and moreâ Strategies for answering every SAT multiple-choice and constructed-response math problemâ Drill
£11.39
McGraw-Hill Education McGrawHill Education Conquering the SAT Writing
Book SynopsisGet the edge you need on the Writing section of the SATThe SAT is coming up, and you need extra help to tackle the tough Writing section--including the dreaded SAT essay. Revised and updated, McGraw-Hill's Conquering SAT Writing, Third Edition, is packed with intensive practice for the new multiple-choice writing questions, plus teacher-recommended strategies for writing a high-scoring essay. You also get sample scored SAT essays with readers' comments! Specially created by a nationally known test-prep expert, this first-rate guide has everything you need to get ready for this difficult part of the SAT, and to help you achieve your best writing score ever.McGraw-Hill's Conquering SAT Writing includes:â 3-full-length practice SAT Writing Tests with complete explanationsâ Complete coverage of all SAT reading comprehensive problem typesâ Complete review of all grammar rules you need to know for
£10.79
McGraw-Hill Education Making Work Human How HumanCentered Companies are
Book SynopsisHow do you keep your employees engaged, creative, innovative, and productive? Simple: Work human!From the pioneers of the management strategy thatâs transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplaceâand seize a competitive edge, increase profitability, and drive business momentum. Leaders of Workhuman, the worldâs fastest-growing social recognition and continuous performance management platform, Eric Mosley and Derek Irvine use game-changing data analytics to prove that when a workplace becomes more âœhumanââwhen itâs fueled by a culture of gratitudeâmeasurable business results follow. In Making Work Human, they show you how to: Apply analytics and artificial intelligence in ways that make work more human, not less Expand equity, diversity, and inclusion initiatives and strategies to include a wider range of backgrounds, life experienTable of ContentsForeword by Shawn Achor AcknowledgmentsIntroduction PART I HUMANS AT WORK1 The Human Enterprise 2 The Future of Work Is Human 3 The Employee Experience 4 What Do Employees Want? 5 Purpose, Meaning, and Gratitude 6 Human Moments That Matter PART II BUILDING A HUMAN ENTERPRISE7 Recognition: The Heart of Working Human 8 Recognition: Basics and Best Practices 9 Performance Management 10 The Future of Diversity and Inclusion 11 Redesigning Rewards 12 Leading Humans 13 A Call to Action Notes Index
£18.69
McGraw-Hill Education Rewire for Wealth Three Steps Any Woman Can Take
Book SynopsisA groundbreaking program to help women create a habit of building wealthâfrom renowned financial therapist Barbara Huson (formerly Barbara Stanny)The men in her life had always handled Barbara Husonâs money: First her father (the âœRâ of H&R Block), and then her husband, a stockbroker who turned out to be a compulsive gambler. When tax bills arrived for over $1m for his illegal deals, her ex left the country, her father refused to help, and Husonâwhoâd always been âœscared and intimidated by moneyâârealized she had to grow up financially, fast.Since that dramatic financial wake-up call, Huson has devoted herself to learning everything there is to know about women and money, and in Rewire for Wealth she goes to the very core of the disconnect between the two: According to multiple studies, womenâs and menâs brains process information differentlyâand that has a profound effect when it comes to money. (Men, for example, view investing as a challenge; wTable of ContentsAcknowledgments Introduction: Lifting the Fog PART IAwakening1 Kicking the Habit 2 Body, Mind, and Spirit 3 The Wealth Connection PART IIRewiring4 The Rewire Response 5 Step #1: Recognize 6 Step #2: Reframe 7 Step #3: Respond Differently PART IIIHardwiring8 Power Tool #1: Resistance Work 9 Power Tool #2: Reparenting 10 Power Tool #3: Repetition 11 Directing Your Destiny Notes Index
£20.69
McGraw-Hill Education Culture Renovation 18 Leadership Actions to Build
Book SynopsisSeize and expand the competitive edge with a smart, well-managed culture âœrenovationâMost business leaders understand the power of a dynamic, positive cultureâbut almost every effort to change culture fails. Why? The approach is often all wrong. Rather than attempt to âœtransformâ a new culture from the ground up, leaders need to instead spearhead a culture renovation. Itâs all about keeping what works, changing what needs to be changed, and ensuring proper care and maintenanceâmuch like refurbishing and living in a beautiful historic home and improving its overall value.In Culture Renovation, the head of the worldâs leading HR research firmâthe Institute for Corporate Productivity (i4cp)âKevin Oakes provides tangible, tactical insights drawn from a robust data set and informed by CEOs and HR leaders at many of the worldâs top companies. Youâll find everything you need to rebuild your corporate culture with care and expertise, including:TTable of ContentsForeword by Tom Rath Acknowledgments Introduction Renovation Versus Transformation Chapter 1 Does Culture Predict Performance? Chapter 2 The Rise of the Unicorns Chapter 3 Culture Renovation Needs to Start at the Top A Blueprint to Renovate CulturePhase One: PlanChapter 4 Step #1: Develop and Deploy aComprehensive Listening Strategy Chapter 5 Step #2: Figure Out What to Keep Chapter 6 Step #3: Set Your Cultural Path Chapter 7 Step #4: Define the Desired Behaviors Chapter 8 Step #5: Identify Influencers, Energizers,and Blockers Chapter 9 Step #6: Determine How Progress WillBe Measured, Monitored, and Reported Phase Two: BuildChapter 10 Step #7: Clearly Communicate ThatChange Is Coming Chapter 11 Step #8: Ferret Out Skeptics andNonbelievers Early Chapter 12 Step #9: Paint a Vision for the Future Chapter 13 Step #10: Consciously Collaborate Chapter 14 Step #11: Establish a Co-creation Mindset Chapter 15 Step #12: Provide Training on theDesired Behaviors Phase Three: MaintainChapter 16 Step #13: Make Onboarding AboutRelationships Versus Red Tape Chapter 17 Step #14: Promote Those Who BestRepresent the New Chapter 18 Step #15: Change PerformanceManagement Practices Chapter 19 Step #16: Leverage Employee Affinity Groups Chapter 20 Step #17: Increase the Focus on Talent Mobility Chapter 21 Step #18: Don’t Underestimate the Valueof External Sentiment Epilogue Theory Versus Tactics Notes Index
£20.69
McGraw-Hill Education The Burnout Fix Overcome Overwhelm Beat Busy and
Book SynopsisWinner of getAbstractâs Readers' Choice Award 2021Named a Best Book on Burnout & Recovery for 2022 by Choosing TherapyFeatured on Business Insider as a top book to help you overcome burnoutAn evidence-based resilience toolkit to help you find better, more sustainable ways to succeed at work and lifeIn The Burnout Fix, the award-winning psychologist and board-certified leadership coach Dr. Jacinta M. JimÃnez shows you how to harness science-backed resilience strategies to survive, and thrive, in todayâs âœalways on, always connectedâ worldâwhere a reported 60% of employees report being stressed out all or most of the time at work.Packed with compelling, real-world stories from years of coaching and the latest research in positive, social, and motivational psychology, The Burnout Fix shows how neglecting to nurture your personal pulse can undermine all your efforts at working harder and âœsmarter.Table of ContentsAcknowledgmentsIntroduction1 Pace for Performance2 Undo Untidy Thinking3 Leverage Leisure4 Secure Support5 Evaluate Effort6 The Steady-Pulse Path7 Steady-Pulse Teams and OrganizationsNotesIndex
£17.99
McGraw-Hill Education CAPM Certified Associate in Project Management
Book SynopsisComplete coverage of all objectives in the 2023 release of the CAPM examTake the Certified Associate in Project Management (CAPM) exam with confidence using this highly effective self-study guide. Written by a project management expert and bestselling author, CAPM Certified Associate in Project Management All-in-One Exam Guide offers complete coverage of every objective on the current version of the test. To help you study, each chapter contains unique design elements that emphasize important points and aid in retention. An appendix, âœ50 Confusing Terms on the CAPM Exam,â will help you understand the differences in terms that sound similar but have different meanings. In addition, the book includes more than 450 practice questions along with detailed answer explanations. Designed to help you pass the exam with ease, this comprehensive guide also serves as an essential on-the-job reference for project management professionals.Covers all exam topics, inclu
£33.74
McGraw-Hill Education The Product Managers Desk Reference Third Edition
Book SynopsisPublisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The definitive guide to product managementâupdated for a more digital, more global, more competitive business landscapeThe digital age is here to stay. That means the pace of business change will only increase and competitive forces will challenge you, and your role as a product manager. This is the book that provides the only definitive body of knowledge of product management that you and your product teams can use to optimize your productâs business.The Product Managerâs Desk Reference has long been the go-to resource for product managers who seek to deliver quantifiable benefits to their company. In this fully revised edition of this bestseller, veteran product management thought leader Steven Haines lays out a repeatable process for product manageTable of ContentsIllustrations Preface Introduction MODULE 1Foundations of Product ManagementIntroduction to Module 1 CHAPTER 1What Is Product Management? Question 1: What Is a Product? Product Lines Product Portfolios Solutions, Bundles, and Systems Product Elements and Modules Platforms Question 2: What Is Management? What Does a Product Manager Really Do? The Product Management Life Cycle Model Question 3: What Is Product Management? Product Management: A Holistic Activity Summary: Why Product Management Matters CHAPTER 2The Product Master Plan The Purpose of a Master Plan Plans Change The Format of the Product Master Plan The Value of a Product Master Plan An Insurance Policy for Consistent Communication The Basic Construction of the Product Master Plan Product Business Documents Organizational Information Product Business Information Customer and Market Data Financial Information Resources and Tools A Personal Library A Product Management Library Summary CHAPTER 3Leadership: Creating Influence You Are Always on Stage Stay Calm, Even When Your Hair’s on Fire Transformation Important Leadership Values Leadership Behaviors and Mindset Your Leadership Experiences Evaluation and Personal Development Summary CHAPTER 4Leveraging Teams to Get Things Done Product Teams vs. Project Teams Agile Project Teams Team Membership Teaming Is Not Always Easy Building Blocks of a Cross-Functional Product Team Team Membership Multicultural Product Team Issues Distributed Development Teams Product Team Responsibilities Cross-Functional Product Team Membership Clarifying Roles and Responsibilities The Functional Support Plan Team Membership Across the Life Cycle Cross-Functional Teams in the Global Arena Cross-Functional Team Leadership Summary CHAPTER 5Problem-Solving, Decision-Making, and Prioritizing The Importance of Decision-Making Decision-Making and Problem Solving Saving Grace: a Case Study About Decision-Making Decision-Making Techniques Combining Options The Morphologic Box The Decision Matrix The Decision Tree Analysis Paralysis and Rational Ignorance Gut-Feel Decision-Making Business Intelligence Summary CHAPTER 6Finance for the Product Manager: Keeping Score The Language of Business The Basic Financial Statements The Income Statement The Balance Sheet Cash Flow Demystifying Discounted Cash Flow Financial Planning for Product Managers Creating Business Cases for Product Investments Assembling Forecasts Testing Planning Assumptions Using Sensitivity Analysis Deriving Product Cost Models Establishing Pricing Models Preparing Product Budgets Managing the Business Making Sure the Product Is Achieving Its Financial Goals Financial Ratios Last Words on Ratios Maturity Assessment: Placing the Product on the Life Cycle Curve Using Scorecards and Other Evaluative Tools Summary MODULE 2Building Insights and Driving Strategiesby Making the Market Your Primary FocusIntroduction to Module 2 Market Data Matters Customer and Market Insights Are Vital A Market Insights Development Process CHAPTER 7The Playing Field and the Players:Analyzing the Industry and Competition Becoming the Expert What Is an Industry? Putting Industry Evolution into Perspective Carrying Out Industry Research Securing Additional Data Competitive Environment Competitive Positioning Gaining an Edge: Performance Counts Competitive Intelligence in Your Company Competitive Intelligence in Your World Ethics in Competitive Intelligence With Whom Do You Compete? Competitor SWOT How Do They Do What They Do? Sizing Up the Competitive Landscape The Final Analysis Summary CHAPTER 8Finding Markets to Conquer by UnderstandingCustomer Needs and Market Segments The Common Denominator in Segmentation: Customer Needs How Markets Are Segmented Market Segments Are Dynamic Describing the Target Market They Don’t Know What They Don’t Know Planning and Carrying Out Customer Visits Capturing the Voice of the Customer Conducting Customer Interviews Using Personas and Customer Narratives to Capture Needs Capturing the Customer’s Journey Associating Customer Needs with Product Features Summary CHAPTER 9Preparing to Set Your Mileposts:Forecasting for the Product Manager Forecasting and Market Potential Forecasts Are Built on Beliefs About the Future Validating Assumptions and Applying Customer Preferences Forecasting Is a Cross-Functional Exercise Sales Forecasting Validating the Forecast Demand Planning Summary CHAPTER 10Product Strategy Formulation Strategy Is a Dynamic Continuum Strategizing Is Like Solving a Puzzle Cascading Strategies Dynamic Strategy for the Product Manager Strategy in Your World The Product Strategy Formulation Process Using the Product Strategy Formulation Process Baselining the Business of the Product Organizing the Data External Data: Industry and Competition Customer Activity Organizational Capabilities and Financial Health Capturing Product Performance Data Life Cycle State The Marketing Mix Company Resources That Contribute to the Product’s Business Synthesizing Data and Identifying Opportunities Your Product’s Future Establishing Goals Identifying Strategic Options Linking Your Strategy to a RoadmapDid We Get There? Summary MODULE 3The Start of the Product’s JourneyIntroduction to Module 3 Limits and Benefits of Processes Importance of the Right Cadence Faster Is Not Always Better, but It Can’t Hurt Organization of the Chapters in This Module CHAPTER 11Making a Molehill Out of a Mountain:Linear Product Planning and Prioritization Linear Product Planning What’s the Big Idea? Categorization of Product Ideas Sorting Out Opportunities “So What?”: The Value Proposition for the Opportunity Clarifying Your Identity with a Positioning Statement Selection and Prioritization Managing Rejected Opportunities Securing Approval to Move to the Next Phase:The Concept Review Is There Really a Business Here? Assessing Feasibility Clarifying Roles, Responsibilities, and Deliverables Marketing Product Development/Engineering/IT Finance Customer Service Sales/Account Management Operations Supply Chain Legal/Regulatory/Compliance The Business Case Characteristics of Strong Business Cases Activities and Sequencing Business Case Structure Section 1: Framing Section 2: Customer Context and Problems Section 3: Industry and Competitive Environment Section 4: Overall Market Context Section 5: Product or Solution Section 6: Forecast and Pricing Section 7: Scenario Planning Section 8: Financial Analysis Section 9: Operations and Integration Section 10: Go to Market/Launch Section 11: Risk Assessment Section 12: Review and RecommendationMake Versus Buy Carrying Out a Make Versus Buy Analysis: An Example The Decision Matrix for the Feasibility Phase Summary CHAPTER 12Appearances Are Everything:Defining and Designing the Product Product Definition Documents The PRD Outline and Template Managing Requirements Eliciting Requirements Defining Requirements Organizing Documents Managing Requirements from Beginning to End Prioritizing Requirements Inspections and Peer Reviews Requirements Management and the Product Life Cycle The Evolving Product Design The Product Definition Phase Review Summary CHAPTER 13Product Planning and Prioritizing in the Digital World Perspective Customers First Designs and Prototypes Customer Value Drivers Verification of Strategic Fit and Prioritization of Features Staging Features for Development and Release Planning Summary CHAPTER 14Execution and Oversight During Product Development The Product Manager’s Role During Development Truth Mixed with Humility Product Managers Must Understand Executionand Mitigate Conflicts Surfacing Conflicts and Realities with “How” Questions Linear Product Development Managing Project Plans Helps Manage Risk P rogress Validation Is Essential Product Testing The Beta Test Product DocumentationManaging Change and Scope: Trade-Offs and Prioritization Iterative Product Development Priming the Pump Kanban Product Managers Versus Product Owners Connecting the Processes Summary CHAPTER 15To Market, to Market: Launching and Releasing Products Launch Benchmarking Outcomes Putting the Launch into Perspective The Launch Plan Launch Execution Executive Champions Need to Lead ImportantProduct Launches Confirm the Market Window Review Market and Beta Tests—or Conduct Them If Necessary Prerelease/Early Adopter ReviewProduct Availability Ratings Provide Adequate Sales Training Sales Goals and Compensation Ensure Readiness of Marketing Collateral, Website,and Promotional Programs Leverage Digital Marketing Arrange Coverage by Industry or Market Analysts Make Sure Distribution Channels Are Able to Selland Deliver the Product Ensure Readiness of Operational Systems Preparing for the Internal Launch Launch Metrics Must Be Assembled and Ready to Track Risk Management Be Willing to Recommend Go or No-Go for Launch The Announcement Summary MODULE 4Continuing the Journey:Post-Launch Performance ManagementIntroduction to Module 4 CHAPTER 16Auditing Results After the Launch After the Launch Using an Impartial Auditor Market Window Compliance Executive Sponsorship Business Case Synchronization Adequacy and Timing of Marketing Material Adequacy of Sales Training Reviewing Operational Readiness Conformance to Launch Metrics Make Sure to Capture Lessons Learned Win–Loss Audits Internal Win–Loss Auditing External Win–Loss Auditing Assembling a ReportSummary CHAPTER 17Post-Launch Performance Management Running the Business The Importance of Measuring Performance Creating a Data-Driven Fact Base Data and Metrics Market Metrics Financial Metrics Sales, Service, and Operations Metrics Evaluation: What’s Happening Now with the Product? Assessing the Impact of Your Cross-Functional Product Team Identifying the Life Cycle State of the Product Evaluating Financial and Business Data Using Product Scorecards Using a Product Dashboard and a Product Health Report Pricing and Product Performance Updating Your Product Roadmap Summary CHAPTER 18Product Portfolio Management Dispelling Some Myths About Product Portfolio Management What Is Life Cycle Product Portfolio Management? A Portfolio Reference Model The Ideal Work Structure for Product Portfolio Management The Cross-Functional Product Review Board A Life Cycle Product Portfolio ModelMethodology Further Analysis: Current Products Create Your Own Product Portfolio Model Portfolio Decision-Making Availability of Data Is Critical Summary CHAPTER 19Enough’s Enough! Discontinuing the ProductBarriers to Discontinuation The Discontinuation Decision Product Discontinuation Documentation The Cross-Functional Team Other Types of “Discontinuation” The Discontinuation Notice Summary Index
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