Business and Management Books

16912 products


  • The 22 Immutable Laws Of Branding

    Profile Books Ltd The 22 Immutable Laws Of Branding

    1 in stock

    Book SynopsisEveryone knows that building your product or service into a bona fide brand is the only way to stand out in today's insanely crowded marketplace. The only question is how do you do it? This is the definitive text on branding, distilling complex theories and principles behind this key marketing term into in twenty-two easy-to-read vignettes including: The Law of Contraction A brand becomes stronger when you narrow its focus The Law of the Word A brand should strive to own a word in the mind of the consumer The Law of Fellowship In order to build the category, a brand should welcome other brands World-renowned marketing guru Al Ries and his daughter and business partner Laura Ries examine brand-blazing strategies from the world's best, including Coca-Cola, Xerox, BMW, Federal Express and Starbucks, to provide you with the expert insight you need to build a world-class brand.Trade ReviewThe 22 Immutable Laws of Branding will enlighten many, and it attacks the jargon of the marketing professional with common sense * Independent *

    1 in stock

    £10.44

  • Business Laid Bare

    i2i Publishing Business Laid Bare

    3 in stock

    Book SynopsisDavid J Gibbs has been working for many years in a variety of interesting organisations. These range from the electronics industry to finance and investment banking. His experiences have provided a full appreciation and understanding of how businesses have changed and evolved over the past decades. He emphasizes how important it is to recognise increased trends in outsourcing, advances in technology and ecommerce, management and workforce changes, customer expectations, trends in the UK economy and global market expectations, among many others. In addition to the above and impacting the majority of business entities, criminal behaviour and cyber crime is growing with intensity and the impact of these risks should not be underestimated. Businesses should therefore ensure that they have the necessary preventative and monitoring measures in place to mitigate these risks. The purpose of this book is to provide the reader with a comprehensive overview of the key aspects and component parts to consider regarding effective business operations, governance and the protection of company and client assets. It is hoped that every level of reader within the business community from CEO to first level management, college /university students and members of the public, will use this book as a source of reference and that they will find the advice and guidelines informative and helpful. Happy Reading!

    3 in stock

    £15.28

  • Library and Information Sciences: Trends and

    Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Library and Information Sciences: Trends and

    3 in stock

    Book SynopsisThis book explores the development, trends and research of library and information sciences (LIS) in the digital age. Inside, readers will find research and case studies written by LIS experts, educators and theorists, most of whom have visited China, delivered presentations there and drafted their articles based on feedback they received. As a result, readers will discover the LIS issues and concerns that China and the international community have in common.The book first introduces the opportunities and challenges faced by the library and information literacy profession and discusses the key role of librarians in the future of information literacy education. Next, it covers trends in LIS education by examining the vision of the iSchool movement and detailing its practice in Syracuse University.The book then covers issues in information seeking and retrieval by showing how visual data mining technology can be used to detect the relationship and pattern between terms on the Q&A of a social media site. It also includes a case study regarding tracing information seeking behavior and usage on a multimedia website.Next, the book stresses the importance of building an academic accreditation framework for scientific datasets, explores the relationship between bibliometrics and university rankings, and details the birth and development of East Asian Libraries in North America.Overall, the book offers readers insight into the changing nature of LIS, including the electronic dissemination of information, the impact of the Internet on libraries, the changing responsibilities of library professionals, the new paradigm for evaluating information, and characteristics and functions of today's library personnel.Table of ContentsPart I Information Profession and Information Literacy.- Chapter 1 Career and Professional Opportunities and Challenges for Librarians and Other Information Professionals Specializing in Information Literacy and Lifelong Learning.- Chapter 2 So What’s the Big Deal With Information Literacy in the United States?.- Chapter 3 A Group Discussion on Information Literacy.- Part II Trends of Library and Information Sciences Education.- Chapter 4 iSchools & the iSchool at Syracuse University.- Part III Information Seeking and Retrieval.- Chapter 5 Visual Data Mining in a Q&A based Social Media Website.- Chapter 6 Information Seeking Behaviour and Usage on a Multi-media Platform: Case Study Europeana.- Chapter 7 Exploratory Search: a Critical Analysis of the Theoretical Foundations, Systems Features, and Research Trends.- Part IV Informatics.- Chapter 8 Scientific Datasets: Informetric Characteristics and Social Utility Metrics for Biodiversity Data Sources.- Chapter 9 Knowledge Discovery of Complex Networks Research Literature.- Chapter 10 Bibliometrics and University Research Rankings Demystified for Librarians.- Part V Development of World Libraries.- Chapter 11 The Development of East Asian Libraries in North America.

    3 in stock

    £42.74

  • Think Like a Champion: An Informal Education In

    Vanguard Press Inc Think Like a Champion: An Informal Education In

    5 in stock

    Book SynopsisOver the years, Donald Trump, America''s most popular entrepreneur and currently a Republican presidential candidate, has written many bestselling books, but he has also written shorter essays that encompass his philosophy about how to live life to the fullest, both personally and professionally. In these pieces, which have been personally selected by Trump for this book, he gives his special perspective in what amounts to an informal education" about success in business and in life. With a foreword by Rich Dad, Poor Dad, author Robert Kiyosaki, Trump''s business acumen is on full display in such essays as: *Keep the Big Picture in Mind, *Essays, Assets, and Stephen King, *Imagination: A Key to Financial Savvy *Financial Literacy *Think Like a Genius *How to Get Rich

    5 in stock

    £12.34

  • The Next Millionaire Next Door

    Globe Pequot The Next Millionaire Next Door

    1 in stock

    Book Synopsis

    1 in stock

    £12.34

  • Crash Course

    Forefront Books Crash Course

    1 in stock

    Book Synopsis

    1 in stock

    £18.89

  • The Belonging Paradox

    LID Publishing The Belonging Paradox

    Book SynopsisTo be like everyone else and to be unique: these conflicting forces to both assimilate and to stand out have operated within us since childhood. They are impulses that exist in each of us, reflective of our human nature. Everyone is born with a unique fingerprint. We possess external and internal qualities that make each of us unique and special. At the same time, humans are social animals, with a biological and evolutionary tendency to belong to groups. We live with perpetual tension, striving to establish our uniqueness at the same time as trying to fit in. This important and timely book explores how balance can be achieved and the importance of such balance at every level of humanity from the personal to the organizational to the global. Individuals, communities, organizations and societies who manage this tension in an effective and conscious way will benefit and experience both the pleasures of belonging and the personal expression of each of the individuals. Moreover, the balance between belonging and personal expression is the key to sustainability and prosperity a phenomenon that this book describes as Unique Belonging.

    £11.69

  • Carbon Credits are Crap

    LID Publishing Carbon Credits are Crap

    Book Synopsis

    £11.69

  • Leadership

    Pearson Education Limited Leadership

    10 in stock

    Book SynopsisSteve Radcliffe is one of Europe's most successful leadership coaches and the head of Steve Radcliffe Associates. Best known for his Future Engage Deliver leadership model, over the last 20 years he has worked with hundreds of chief executives, directors and their teams, in organisations as diverse as Unilever, First Direct, the National College of School Leadership and the UK's Civil Service, where he contributes to the prestigious High Potential Development Scheme.Trade Review“This is an extraordinarily powerful book, full of deep, inspiring ideas that are simple, practical and make a real difference.” Dame Fiona Reynolds, Director General, The National Trust “Future – Engage – Deliver has to be the simplest, fastest way for anyone to grow as a leader.” Hugh Burkitt, Chief Executive, The Marketing Society Table of Contents1. Future-Engage-Deliver 2. How to turbo-charge your growth 3. Future-Engage-Deliver 4. Future-Engage-Deliver 5. Future-Engage-Deliver 6. The Four Energies 7. Be at Your Best, More of the Time 8. Future-Engage-Deliver and Teams 9. Future-Engage-Deliver and Organisations Conclusion

    10 in stock

    £12.34

  • Security Analysis The Classic 1940 Edition

    McGraw-Hill Education - Europe Security Analysis The Classic 1940 Edition

    4 in stock

    Book SynopsisOffers an understanding of the financial heritage, along with value investing insights for various types of markets and financial environments.

    4 in stock

    £45.89

  • HR from the Outside In Six Competencies for the

    McGraw-Hill Education - Europe HR from the Outside In Six Competencies for the

    5 in stock

    Book SynopsisâœThis definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective.ââEdward E. Lawler III, Professor, University of Southern CaliforniaâœThis book is a crucial blueprint of what it takes to succeed. A must have for every HR professional.ââLynda Gratton, Professor, London Business School âœOne single concept changed the HR world forever: âHR business partnerâ. Through consistent cycles of research and practical application, Dave and his team have produced and update the most comprehensive set of HR competencies ever.ââHoracio Quiros, President, World Federation of People Management Associations"Packed with facts, evidence, and prescriptive advice. It is about being a business leader first, and an HR professional second.ââRandy MacDonald, Senior Vice President, Human Resources, IBM Corporation"The concepts and competencies

    5 in stock

    £24.29

  • Crucial Influence Third Edition Leadership Skills

    McGraw-Hill Education Crucial Influence Third Edition Leadership Skills

    5 in stock

    Book SynopsisThe New York Times bestselling guide to leading positive change in any organizationâupdated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight behavior change efforts is successfulâand most produce nothing more than wasted resources and organization-wide cynicism.The solution to this challenge isnât easy, but it is simple. Itâs all about the strategic application of influenceâsystematic and intentional actions aimed at helping people improve results by changing their behaviorâa practice most leaders have yet to fully understand and embrace.Crucial Influence walks you through the process of identifying the personal, social, and structural levers that influence both motivatio

    5 in stock

    £16.99

  • A Bold Return to Giving a Damn

    Penguin Putnam Inc A Bold Return to Giving a Damn

    1 in stock

    Book Synopsis

    1 in stock

    £23.39

  • Understanding Business 2024 Release ISE

    McGraw-Hill Education Understanding Business 2024 Release ISE

    Book SynopsisNickels/McHugh/McHugh, Understanding Business is a market-leading product that meets the needs of nearly all classrooms, no matter the size, teaching modality or learning objectives. The content is unmatched in depth, breadth, currency and relevancy, and is presented in an extremely readable format for students with all learning styles. A wealth of technology solutions through McGraw Hill Connect engages students, enriches learning, furthers understanding, and simplifies instructors' assessment processes. Understanding Business is the Gold Standard in teaching resources with course supplements tightly aligned with chapter concepts to enhance retention and boost student engagement.  

    £51.29

  • Executive Presence 2.0

    HarperCollins Publishers Inc Executive Presence 2.0

    Out of stock

    Book SynopsisIn this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are game-changers.Nearly a decade ago, economist Sylvia Ann Hewlett cracked the code of executive presence (EP). Drawing on complex data and in-depth interviews with senior executives from sectors as different as finance and fashion, she demonstrated that EP is a potent mix of gravitas, communication, and appearance.Executive Presence became a classic. Translated into seven languages, it’s helped tens of thousands of ambitious, accomplished professionals to fast-track their careers. Chuck Robbins (CEO of Cisco), and Thasunda Brown Duckett (CEO, TIAA), are among the leaders who recommend this book for any up-and-comer seeking to rise through the ranks and do something extraordinary with their lives.But EP has evolved. Black Lives Matter, the #MeToo movement, and a global pandemic have changed the leadership equation. But how? To answer that question, in 2022, Hewlett embarked on a second round of quantitative and qualitative research, targeting seasoned leaders and thirty-something-year-old executives at the cutting edge of the new economy (fin-tech, gaming, media). Her findings are timely as new executives find their feet in a post-pandemic world.Hewlett demonstrates that in 2023 leaders worldwide seek to promote high-performing men and women who exude confidence but also project authenticity and inclusivity. They’re also intent on advancing those who excel at leading remote teams and demonstrate a command of social media. It’s no coincidence that Eddie Glaude, Amanda Gorman, and Gustavo Dudamel are stars of this new edition of Executive Presence and the usual suspects.Hewlett’s most potent message, ten years ago and now, is that EP is eminently learnable. You don’t need to have the voice of James Earl Jones, the communication skills of Steve Jobs, or the athleticism of Michelle Obama to ace EP. You merely have to arm yourself with the tools and tactics contained in these pages.  Trade Review“Sylvia Ann Hewlett has put together the complete play book for high potential employees eager to develop the executive presence skills that will propel them to the top. In this book Hewlett explains what EP is, and how to get it. It’s real, pragmatic and brilliant!” — 'Tiger' Tyagarajan, President and CEO, Genpact “Groundbreaking. This book provides a simple guide that will help you crack the code to career success.” — Katherine W. Phillips, Paul Calello Professor of Leadership and Ethics, Columbia Business School “In this significant book, Sylvia Ann Hewlett challenges the conventional wisdom that executive presence is an innate quality that can barely be defined, much less developed. Anyone seeking to close the gap between their merit and their success could benefit from her practical, engaging, and humane advice.” — Kenji Yoshino, Chief Justice Earl Warren Professor of Constitutional Law, NYU School of Law “A solid guide for those looking to take their career to the next level” — Publishers Weekly “Sylvia Ann Hewlett’s book is essential reading for anyone striving to minimize the gap between how others perceive you and how you want to be seen. Executive Presence will transforms careers and unleash a current of previously untapped potential on the world.” — A.J. Jacobs, New York Times bestselling author of The Know-It-All “This is a powerful and urgent book for young professionals climbing the ladder. Credentials alone will not get you the next big opportunity, you also need Executive Presence - the ability to signal confidence and credibility. ” — Aberdeen Press & Journal [Scotland] “Tangible, practical advice that readers can easily use to lift their game.” — Anré Williams, President, Global Merchant Services, American Express

    Out of stock

    £999.99

  • Playing with FIRE (Financial Independence Retire

    New World Library Playing with FIRE (Financial Independence Retire

    3 in stock

    Book Synopsis

    3 in stock

    £15.29

  • Million Dollar Consulting Sixth Edition The

    McGraw-Hill Education Million Dollar Consulting Sixth Edition The

    7 in stock

    Book SynopsisBuild a thriving 21st-century consultancy with an all-new edition of the classic bestsellerIn a world of rapidly evolving technologies and business paradigms, your consulting business needs to radically adapt its techniques and models. Taking full measure of these changes, Alan Weiss, the âœRock Star of Consulting,â will guide you through the process with a revised and completely updated sixth edition of his authoritative guide to consulting success.Weiss updates his time-tested model for creating a flourishing consulting business, while showing you the many dynamic changes in solo and boutique consulting, coaching, and entrepreneurship. In addition, he offers you invaluable guidance on raising capital, attracting clients, and creating an airtight marketing strategy.This new edition is packed with step-by-step advice on how to: Use volatility and disruption as offensive weapons Maximize fees by adopting a âœvalue mindsetâ Build Table of ContentsPART IPHILOSOPHYCHAPTER 1The Twenty-First Century Expert Consulting is now about expertise and the varying ways to provide it to clients.And that expertise has to be around processes and not content.• Expertise Is a State of Being • Providing Direction Depends on the Destination • The Process/Content Chasm • The Thought Leader Continuum CHAPTER 2Build It and Tell Them You’ve Built It,and THEN They Will Come This is the marketing business, and expertise without clients makes thetree falling with no one to hear it louder by comparison.• Selling Is Dead • What Brands Are Really About • When They Do Come, What Then? • Unified Field Theory of Marketing CHAPTER 3The Power of the Assertive Expert Humility is misunderstood. No one yells for a“humble heart surgeon.” Good enough isn’t enough.• Providing Free Value Continually • Why Being Plagiarized Pays • Copyright • Making Predictions • Peter Drucker Wasn’t Amiable INTERLUDE IThe Yin and Yang of Clients and Prospects PART 2VALUECHAPTER 4Maximizing Fees Equitable compensation means just that. You should bepaid based on your value, not your time, not your presence.The value mindset trumps the money mindset.• Why Base Fees on Value • Fee Formulas • Collaborative, Referral, and Subcontractor Formulas • Seventy Ways to Increase Fees CHAPTER 5How to Write a Proposal That’s Accepted Every Time A proposal is neither a negotiation nor an exploration. It is a summation ofconceptual agreement. The sale is made prior to the proposal.• The Role of Conceptual Agreement • The Nine Components of a Proposal • Total Days to Cash (TDTC) INTERLUDE IIThe Concept of Value PART 3EXECUTIONCHAPTER 6The Attack of the Esteem Monsters Success is undermined by low esteem, which is caused by fear.And the fear is entirely removable if we have the courage of our talent.• No One Is Shooting at You • Esteem and Efficacy • The Power of Questions over Answers • Maybe There Was Something Under the Bed CHAPTER 7The Reality of Technology You don’t need a drill. You need a hole.No one gets wealthy by having four backups.• The Utter Fallacy of Social Media • The Retail Market • How to Hire IT Help Without Becoming Helpless • Standing in the Public Square CHAPTER 8The Trusted Advisor How to provide maximum value with minimum labor andbuild the life of your dreams.• Coaching Isn’t Consulting, and Advising Isn’t Coaching • The Art of the Retainer • How to Position the Advisor Role:An Example Letter of Agreement • The Concierge Consultant INTERLUDE IIIWhat’s Your Worth? PART 4MEANINGCHAPTER 9The Ethics of the Expert What you shouldn’t do even if you can, and what you should doeven if you think you can’t. The law is not about morality.• Time-Based Fees Are All Unethical • When to Hold ’em and When to Fold ’em • Just Because It’s Legal Doesn’t Mean It’s Right • The Power of Pro Bono C H A P T E R 10Options for Growth Building a company, forming alliances, strategies forincreasing impact, if you want them.• Boutique Is Such a Strange Word • Feeding Chicks • Valuation: Can You Sell What You’ve Created? • The Power of Solo C H A P T E R 11Leverage: More Output for Less Input You can build a solo practice with arm’s-lengthrelationships if you’re careful about your arm.• Leverage: Using Something to Maximum Advantage • Alliances • Subcontracting • Outsourcing C H A P T E R 12Crisis Consulting Pandemics, natural disasters, local wars, economic roller coasters:your talent and value are needed. Walt Disney startedoperations during the Great Depression.• Thriving in Ambiguity • Offering Help • Remote Marketing • Remote Delivery C H A P T E R 13Legacy 213Your legacy is daily, and it’s the creation of meaning, not a search for meaning.Are you writing a new page, or is it blank, or the same oneover and over? Or is someone else writing it?• Who’s Pushing Your Buttons? • Creating Evergreen Intellectual Property • Who Do You Want to Be? EPILOGUEThe Best Practices for Creating andSustaining Your Endeavor Cathedrals last for hundreds of years.• Logistical, Financial, Legal, Unusual • Advisory Board • Destinies and Eventualities • Threats and Responses APPENDIX ATips from the Million DollarConsulting Community APPENDIX B101 Questions for Any SalesSituation You’ll Ever Face Index 

    7 in stock

    £20.69

  • Profit Pillars

    Simon And Schuster Group USA Profit Pillars

    2 in stock

    Book Synopsis

    2 in stock

    £22.94

  • Design Thinking for Strategic Innovation  What

    John Wiley & Sons Inc Design Thinking for Strategic Innovation What

    1 in stock

    Book SynopsisA comprehensive playbook for applied design thinking in business and management, complete with concepts and toolkits As many companies have lost confidence in the traditional ways of running a business, design thinking has entered the mix.Table of ContentsAcknowledgments ix Foreword Erik Roth x SCENE 01 There’s No More Business As Usual viii The Butterfly Effect and Long-Range Planning 12 Applied Design Thinking Is Strategic Innovation 16 Time to Think beyond Crisis Mode 18 Changing Management Paradigms 22 SCENE 02 What Is Design Thinking, Really? 26 Is Design Thinking a Science or an Art? 34 Design Thinking Has Been Oversimplified 38 SCENE 03 Applied Design Thinking in Business and Strategy 46 Design Thinking to the Rescue 56 We’ve Lost Touch with What’s around Us 58 Every Future Business Leader Needs to Be a Good Design Thinker 60 The 10 Design Thinking Principles That Redefine Business Management 62 SCENE 04 Introducing the Design Thinking MBA 76 Business Challenge 01: Growth 82 Business Challenge 02: Predictability 94 Business Challenge 03: Change 108 Business Challenge 04: Maintaining Relevance 118 Business Challenge 05: Extreme Competition 126 Business Challenge 06: Standardization 136 Business Challenge 07: Creative Culture 148 Business Challenge 08: Strategy and Organization 156 SCENE 05 Hiring Design Thinkers Is Not Enough; We Need to Create Design Thinking Companies 188 About the Author 203 Photo Credits 204 Index 205

    1 in stock

    £23.80

  • A Dictionary of Business and Management

    Oxford University Press A Dictionary of Business and Management

    3 in stock

    Book SynopsisOver 7,100 entries cover all aspects of business and management including marketing, accounting, organizational behaviour, business strategy, finance, law, and technology. Fully revised and updated, this new edition remains an essential book for business students, teachers, professionals, and anyone needing a guide to business terminology.Table of ContentsPREFACE; CREDITS; A-Z DICTIONARY

    3 in stock

    £13.49

  • The Presentation Secrets of Steve Jobs How to Be

    McGraw-Hill Education The Presentation Secrets of Steve Jobs How to Be

    3 in stock

    Book SynopsisNow in paperbackâthe Wall Street Journal bestseller that reveals the secrets behind Steve Jobâs legendary presentations, with a new introduction about his legacy.Celebrating the inspiring life and vision of Appleâs game-changing CEO, The Presentation Secrets of Steve Jobs has become the essential go-to guide for top-level executives, middle managers, organizational speakers, startup entrepreneurs, and pretty much anyone who needs to engage, persuade, and captivate an audience. This is as close as youâll ever get to having the master presenter himself speak directly in your ear. Communications expert Carmine Gallo has studied and analyzed the very best of Jobsâs performances, offering point-by-point examples, tried-and-true techniques, and proven presentation secrets that anyone can master. Youâll learn how to take charge of a room, create an inspiring brand story, deliver unforgettable momentsâand do it powerfully, effortlessly, and eTable of ContentsAcknowledgments vPreface viiIntroduction: How to Be Insanely Great in Front of Any Audience xiAct 1: Create The Story 1Scene1: Plan in Analog 3Scene 2: Answer the One Question That Matters Most 15Scene 3: Develop a Messianic Sense of Purpose 27Scene 4: Create Twitter-Like Headlines 39Scene 5: Draw a Road Map 49Scene 6: Introduce the Antagonist 63Scene 7: Reveal the Conquering Hero 75Intermission 1: Obey the Ten-Minute Rule 83Act 2: Deliver the Experience 85Scene 8: Channel Their Inner Zen 87Scene 9: Dress Up Your Numbers 105Scene 10: Use "Amazingly Zippy" Words 113Scene 11: Share the Stage 127Scene 12: Stage Your Presentation with Props 137Scene 13: Reveal a "Holy Shit" Moment 151Intermission 2: Schiller Learns from the Best 161Act 3: Refine and Rehearse 165Scene 14: Master Stage Presence 167Scene 15: Make it Look Effortless 179Scene 16: Wear the Appropriate Costume 195Scene 17: Toss the Script 199Scene 18: Have Fun 207Encore: One More Thing 215Postscript: Steve Jobs by the Book 219Notes 235Index 247

    3 in stock

    £13.29

  • Be a Great Problem Solver  Now

    Pearson Education Be a Great Problem Solver Now

    3 in stock

    Book SynopsisAdrian Reed is an enthusiastic Business Analyst and Consultant who loves working with others to solve tricky problems. He is Principal Consultant at Blackmetric Business Solutions, a niche business analysis training and consulting firm based in the UK. He speaks internationally on topics related to business analysis and problem solving, and enthusiastically believes in the benefits of good problem definition and business analysis.Table of ContentsIntroduction About the AuthorAcknowledgements Chapter 1. Avoid the Solution Trap Speed Read 1.1 What’s wrong with a knee-jerk solution? 1.2 Think Holistically 1.3 Structure your problem solving 1.4 Scour the stakeholder landscape 1.5 Slow down to speed up 1.6 Uncover constraints 1.7 Be concise yet precise: Introducing the one page Problem Canvas Big Picture 1.1 What’s wrong with a knee-jerk solution? 1.2 Think Holistically 1.3 Structure your problem solving approach 1.4 Scour the stakeholder landscape 1.5 Slow down to speed up : Be prepared for challenge 1.6 Uncover Constraints 1.7 Be concise yet precise: Introducing the one-page Problem Canvas Chapter 2. Think Problem before Solution Speed Read 2.1 The importance of “Why”2.2 Defining a problem or opportunity statement 2.3 Encourage Divergent and Convergent Thinking 2.4 Get to the root of the problem 2.5 Consider the External Environment2.6 Consider Multiple Perspectives on the Problem 2.7 Gain Consensus and Move Forward Big Picture 2.1 The importance of “Why” 2.2. Defining a problem or opportunity statement 2.3 Encourage Divergent and Convergent Thinking 2.4 Get to the root of the problem 2.5 Consider the External Environment 2.6 Consider Multiple Perspectives on the Problem 2.7 Gain Consensus and Move Forward Chapter 3. Defining the Outcomes: What Does Success Look Like? Speed Read 3.1 Encourage Outcome Based Thinking 3.2 Start With the End in Mind: Define Critical Success Factor 3.3 Make it measurable with Key Performance Indicators 3.4 Attain Balance with the Balanced Business Scorecards 3.5 Revisit and Consider Constraints 3.6 Ensuring Organisational Alignment 3.7 Assess different perspectives on outcomes Big Picture3.1 Encourage outcome-based thinking 3.2 Start With the End in Mind: Define Critical Success Factors 3.3 Make it measurable with Key Performance Indicators 3.4 Attain Balance with the Balanced Business Scorecard 3.5 Revisit and Consider Constraints 3.6 Ensuring Organisational Alignment 3.7 Assess different perspectives on outcomes Chapter 4. Assessing Scope and Impact Speed Read4.1 The danger of “Scope Creep” 4.2 Know the difference: Impacted, Interested and Involved 4.3 Understand the problem situation 4.4 Find the Roles & Goals 4.5 Make it visual with a Business Use Case Model 4.6 Set the priorities 4.7 Set the boundaries of scope Big Picture 4.1 The danger of “Scope Creep” 4.2 Know the difference: Impacted, Interested and Involved 4.3 Understand the problem situation 4.4 Find the Roles & Goals 4.5 Make it visual with a Business Use Case Model 4.6 Set the priorities 4.7 Set the boundaries of scope Chapter 5. Solutioneering: Generating Solution Options Speed Read 5.1 Keep the outcomes clearly in mind 5.2 Get Together and Imagine Multiple Solutions 5.3 Start evaluating solutions: Create a “long list” 5.4 Getting Specific: Short list the best 5.5 Consider Doing Nothing 5.6 Compare the short listed options 5.7 Validate and make a recomme

    3 in stock

    £12.99

  • Brief  Make a Bigger Impact by Saying Less

    John Wiley & Sons Inc Brief Make a Bigger Impact by Saying Less

    2 in stock

    Book SynopsisGet heard by being clear and concise The only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point.Table of ContentsForeword xiii Acknowledgments xv Preface xvii Part One Awareness: Heightened Awareness In a World Begging for Brief 1 1 Why Brevity Is Vital 3 Get to the Point or Pay the Price 3 Executive—Interrupted 5 Who’s Responsible for Adapting When the Message Is Not Being Heard? 9 Timing Is of the Essence 9 BRIEF Balance: The Harmony of Clear, Concise, and Compelling 10 A BRIEF Timeout 11 2 Mindful of Mind-filled-ness 13 Brevity Is Like an Instant Stress Release 13 Battling Overcapacity 14 1. Information Inundation—The Water’s Rising 15 2. Inattention—The Muscle Is Weakening 17 3. Interruption—The Rate Is Alarming 19 4. Impatience—The Ice Is Thinning 21 What Does It All Mean? 22 Your New Reality: There’s No Time for a Slow Buildup 22 Test Yourself 24 Examination of Brevity 24 A New Professional Standard 25 3 Why You Struggle with Brevity: The Seven Capital Sins 27 Why Is It So Difficult? 27 1. Cowardice 28 2. Confidence 29 3. Callousness 29 4. Comfort 30 5. Confusion 31 6. Complication 31 7. Carelessness 32 4 The Big Bang of Brevity 35 A Success Story 35 Part Two Discipline: How to Gain Discipline To Be Clear and Concise 41 5 Mental Muscle Memory to Master Brevity 43 The Exercise of Brevity 43 6 Map It: From Mind Mapping to BRIEF Maps 45 Your 11th Grade English Teacher Was Right 45 An Outline Is Missing, and So Is the Sale 47 Mind Mapping and the Modern Outline 49 BRIEF Maps: A Practical Tool for Delivering Brevity 51 How a BRIEF Map Can Be Used 52 Wrong Approach: Bob Chooses to Share but Not to Prepare 52 Right Approach: Bob Prepares a BRIEF Map and Maintains Executive Support 53 BRIEF Maps: What’s the Payoff? 57 7 Tell It: The Role of Narratives 59 I’m Tired of Meaningless and Meandering Corporate Jargon. I’m Ready for a Good Story 59 Where’s the Disconnect? When a Story Is Missing 62 The Birth of Narrative Mapping: A Way to Organize and Deliver Your Story 64 Rediscovery of Narratives and Storytelling: Breaking through the Blah, Blah, Blah 66 Listen, I’m Ready for a Story 67 Think About Your Audience: Journalism 2.0 and the Elements of a Narrative 69 Narrative Map (De)constructed 75 Seeing and Hearing Is Believing: The Story of the Evolution of Commerce 76 8 Talk It: Controlled Conversations and TALC Tracks 81 Risky Business Trip 82 Controlled Conversations Are a Game of Tennis, Not Golf 84 TALC Tracks—A Structure for Balance and Brevity 84 Be Prepared for Anything 86 Audience, Audience, Audience 88 9 Show It: Powerful Ways to Make a Picture Exceed a Thousand Words 91 Show-and-Tell: Which Would You Choose? 91 You Can See the Shift 92 Seeing Supersedes Reading 93 A Visual Language 94 Connect an Image with Your Story 96 Momentary Magic: Infographics in Business 97 Breakdown of Complex Information 98 The Age of YouTube and Business 99 TL; DR: Too Long; Didn’t Read 101 10 Putting Brevity to Work: Grainger and the Al and Betty Story 105 Part Three Decisiveness: Gaining the Decisiveness To Know When and Where to Be Brief 111 11 Meeting You Halfway 113 Defeat the Villains of Meetings 113 Meeting Villain #1: Time 114 Meeting Villain #2: Type 115 Meeting Villain #3: Tyrants 116 Change the Format and Tone—Make It a Conversation 118 Put BRIEF Back into a Briefing 119 12 Leaving a Smaller Digital Imprint 123 The Digital Flood 123 BRIEF Hall of Fame: Verne Harnish 126 From Social Media to Venture Capital 128 Social Media Squeeze 130 13 Presenting a Briefer Case 133 Practicing What You Preach 133 The Discipline of Brevity 134 Putting the Power Back in PowerPoint 138 Training as a TED Talk 139 14 Trimming Your Sales (Pitch) 143 Shut Up and Sell 143 Billboard on a Bumper Sticker 144 Time to Be Convincing and Concise 146 Cut to the Customer’s Chase 149 15 Whose Bright Idea Was That Anyway? 153 Your Big Idea 153 A Mission-Critical Narrative 154 Clear Picture with Radical Focus 157 The Entrepreneur’s Dilemma: Mixed Messages 158 Tailor Your Pitch to Your Investor’s Needs 161 16 It’s Never Really Small Talk 165 Brevity as a Conversational Life Raft 165 Momentary Misgivings Stall Momentum 166 Walk the Walk; Talk the Talk 168 17 Help Wanted: Master of Brevity 173 Not the Time for Anxious Rambling 173 Let Others Lead the Conversation 175 Talking Your Way out of a Job Offer 177 18 I’ve Got Some Good News 183 Pay the Favor of Brevity Forward 183 Let the Brilliance Shine Through 184 Speak the Language of Success 186 Get into the Habit of Saying, “Thank You” 187 19 And the Bad News Is… 189 The Bright (and Brief) Side of Bearing Bad News 189 Give It to Them Straight 190 Serving up the S#&$ Sandwich 192 20 Got-a-Minute Updates 197 The “Say-Do” Ratio 197 Be Prepared to Be Lean and Drive Out Wasteful Words 199 The Most Important Question: Why Am I Here? 204 Part Four Being Brief Summary and Action Plan 207 Resources 219 Notes 221 About the Author 225 Index 227

    2 in stock

    £17.10

  • Consulting For Dummies

    John Wiley & Sons Inc Consulting For Dummies

    2 in stock

    Book SynopsisSo you want to be a consultant? If you have expertise people are willing to pay for and the motivation to work hard at this exciting and rewarding profession, Consulting For Dummies, 2nd Edition, supplies the rest.Table of ContentsIntroduction 1 Part I: So You Want to Be a Consultant 7 Chapter 1: Introducing the Wonderful World of Consulting 9 Chapter 2: Determining Whether Consulting Is Right for You 21 Chapter 3: Taking the Plunge into Consulting (Or at Least Getting Your Feet Wet) 35 Part II: Getting Your Consulting Business Off the Ground 49 Chapter 4: Setting Up Your Consulting Firm 51 Chapter 5: Getting a Grip on Legalities, Finances, and Ethics 71 Chapter 6: Setting Your Fees 89 Part III: The Short Course in Consulting 107 Chapter 7: Defining the Problem and Writing a Winning Proposal 109 Chapter 8: Collecting the Client Data You Need 127 Chapter 9: Problem-Solving and Developing Recommendations 137 Chapter 10: Tell It Like It Is: Presenting Your Recommendations 147 Chapter 11: Implementation: Making Your Prescriptions Stick 159 Part IV: Selling Your Consulting Services 167 Chapter 12: The ABCs of Selling 169 Chapter 13: Getting the Word Out: Promoting Your Business 185 Chapter 14: Building Business and Referrals through Current Clients 199 Chapter 15: Building Business with New Clients 211 Part V: Taking Care of Business 229 Chapter 16: Contracting for Business: It’s a Deal! 231 Chapter 17: Keeping Track of Your Time and Money 249 Chapter 18: Communicating Your Way to Success 263 Chapter 19: Troubleshooting Common Consulting Issues 277 Part VI: Taking Your Consulting Business to the Next Level 289 Chapter 20: Building on Your Success 291 Chapter 21: Advanced Pricing Strategies 301 Chapter 22: Enhancing Your Image and Reputation 311 Part VII: The Part of Tens 321 Chapter 23: Ten Ways to Improve Your Cash Flow 323 Chapter 24: Ten Effective Marketing Strategies for New Business 329 Chapter 25: Ten Ways to Build Business with a Client 335 Index 341

    2 in stock

    £17.09

  • The Toyota Way to Lean Leadership  Achieving and

    McGraw-Hill Education - Europe The Toyota Way to Lean Leadership Achieving and

    2 in stock

    Book SynopsisThe Missing Link to Toyota-Style SuccessâLEAN LEADERSHIPWinner of the 2012 Shingo Research and Professional Publications AwardâœThis great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: itâs both an eye opener and a game changer.ââMichael BallÃ, Ph.D., coauthor of The Gold Mine and The Lean ManagerâœThis will immediately be recognized as the most important book ever published to understand and guide âTrue North Leanâ and the goal of perpetual business excellence.ââRoss E. Robson, President and CEO, DnR Lean, LLC, and the original Director of The Shingo PrizeâœAn excellent book that will shape leadership development for decades to come.ââKaren Martin, Principal, Karen Martin & Associates, and author of The Kaizen Event PlannerAbout

    2 in stock

    £26.09

  • Listening  The Forgotten Skill A Self Teaching

    John Wiley & Sons Inc Listening The Forgotten Skill A Self Teaching

    3 in stock

    Book SynopsisThis revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.Table of ContentsWhat Is Listening and What Can It Do for You?. How You Got to Be the Listener You Are. Barriers Between Listener and Speaker. Listening to Yourself. Making Listening Work for You. Getting Others to Listen to You. Putting It All Together. Notes. Suggested Reading. Index.

    3 in stock

    £14.39

  • LID Publishing The Power of Time

    Book SynopsisTime is a scarce resource that is often overlooked in business and personal life.Despite its limited availability,time can be effectively managed through careful planning and prioritization.By understanding the importance of time management, individuals and especially organizations can improve their productivity,efficiency,and overall success. Based on the author's direct experience of creating and building what is now a 20,000-employee company, this book examines the crucial role time management plays for companies to achieve their goals and maintain competitiveness and customer satisfaction. It's through effective time management that companies gain better team coordination, leading to improved productivity and project completion. Additionally, time management can enable companies to allocate resources more effectively, ensuring that they are used to their full potential. Full of insightful cases and examples, this book demonstrates how time is a major factor in organizational performance and how it can be managed for greater success.

    £18.74

  • Management

    Oxford University Press Management

    2 in stock

    Book SynopsisJohn Hendry, a leading management scholar, looks at the nature and practice of Management in this Very Short Introduction. Tracing the development of management over the last century, he looks not only at what managers do, but also provides an insight to modern management theory. He considers the influences of national and organizational culture, the relationship between power and domination, managing in different cultures, approaches to management, and at the accountability of managers and morality. This is an ideal introduction for anyone interested in, or studying, business and management. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.Table of ContentsPREFACE AND ACKNOWLEDGEMENTS; PART 1: INTRODUCING MANAGEMENT; PART II: THE EVOLUTION OF MANAGEMENT: THEORY AND PRACTICE; PART III: MANAGEMENT IN CONTEXT; REFERENCES AND FURTHER READING; INDEX

    2 in stock

    £9.49

  • Pumpkin Plan

    Penguin Putnam Inc Pumpkin Plan

    2 in stock

    Book Synopsis

    2 in stock

    £22.49

  • Bedtime Stories for Managers: Farewell to Lofty

    Berrett-Koehler Publishers Bedtime Stories for Managers: Farewell to Lofty

    3 in stock

    Book SynopsisIn forty-two succinct, surprising essays, legendary scholar Henry Mintzberg brings management down from the clouds and onto solid ground.If you''re like most managers and things keep you up at night, now you can turn to a book that''s designed especially for you! But you won''t find talking rabbits or princesses here. (There is a cow, but it doesn''t jump.) Henry Mintzberg has culled forty-two of the best posts from his widely read blog and turned them into a deceptively light, sneakily serious compendium of sometimes heretical reflections on management. The moral here is this: managers need to leave their castles and find out what''s actually going on in their kingdoms. And like real bedtime stories, these essays have metaphors galore. So prepare to grow strategies like weeds and organize like a cow. Discover the maestro myth of managing, find the soft underbelly of hard data, and learn why downsizing is bloodletting and your board should be a bee. Mintzberg writes, "Just try not to be outraged by anything you read, because some of my most outrageous ideas turn out to be my best. They just take a while to become obvious."

    3 in stock

    £17.09

  • Political Skill at Work: Revised and Updated: How

    John Murray Press Political Skill at Work: Revised and Updated: How

    2 in stock

    Book SynopsisPolitical skill is a characteristic that can facilitate good things for individuals and their organizations. Yes, it is possible that political skill can be used and to get away with self-serving acts at the expense of others, but contrary to the stereotypical perceptions of being political, political skill is about more than manipulation. In fact, political skill enables people to build trust and forge positive relationships, and leaders often need it to influence others and access resources critical to their teams' success.This edition has been revised and updated with more than 15 years of additional research on political skill, as well as new examples that demonstrate why, in today's organizations, career success depends more on political skill than on almost any other characteristic.Trade ReviewBased on extensive empirical research, Political Skill at Work provides substantive, practical advice for people to assess their political skill, develop it further, and use it effectively. Because organizational politics is, as the authors note, ubiquitous and important, everyone should consume the valuable information this book provides. -- Jeffrey Pfeffer, Professor in the Graduate School of Business, Stanford University, and author of Power: Why Some People Have It—and Others Don’tPolitical skill is essential for anyone's success in the workplace. This new edition of Political Skill at Work is the definitive guide to understanding and navigating the world of organizational politics. Authored by top scholars in the field, it is a must-read for leaders and non-leaders alike. -- Ronald E. Riggio, Ph.D., Henry R. Kravis Professor of Leadership and Organizational Psychology, Claremont McKenna CollegeDon't complain when others play politics. Become a master politician yourself. This new edition of Political Skill at Work uses fascinating examples and robust evidence to make the case. Want to start playing the politics game? You already are. -- David A. Buchanan, Emeritus Professor of Organizational Behaviour, Cranfield University School of Management

    2 in stock

    £21.25

  • The Upside of Disruption

    John Wiley & Sons Inc The Upside of Disruption

    1 in stock

    Book Synopsis

    1 in stock

    £19.54

  • Management An Introduction

    Pearson Education Limited Management An Introduction

    15 in stock

    Book SynopsisDavid Boddy is formerly a Reader, and then Research Fellow, at the Adam Smith Business School, University of Glasgow.

    15 in stock

    £54.14

  • The Party

    Penguin Books Ltd The Party

    4 in stock

    Book SynopsisRichard McGregor''s The Party has been established as the book on China and its political leadership. It is indispensable to understanding what may soon become the most powerful country on earth, and here is it is newly updated to include material on the once-in-a-decade leadership changes taking place in November 2012.Newly updated version including analysis of the once-in-a-decade leadership changes taking place in November 2012China''s Communist Party is the largest, most powerful political machine in the world. Here, Richard McGregor delves deeply into its inner sanctum, revealing how this secretive cabal keeps control of every aspect of the country - its military and media, legal system and businesses, even its religious organizations. How has the Party merged Marx, Mao and the market to create a global superpower? And what does this mean for the world?''Extraordinary'', Sunday Times''Masterful ... entertaining and insTrade ReviewExtraordinary * Sunday Times *Masterful ... entertaining and insightful * Economist *Superb ... an essential, riveting guide to how the rising power really works -- Jonathan FenbyIf you read only one book about China this year, it should be this one. And if you do not read this book, you probably do not understand China today -- Arthur Kroeber * China Economic Quarterly *A compelling exploration of the world's largest and most successful political machine * New Statesman *A book that is as informative as it is entertaining ... China has been transformed. The system that takes the credit is brilliantly described by McGregor -- Chris Patten * Financial Times *McGregor is one of the best foreign journalists who have reported from China. The Party draws on two decades of superb reporting ... A fine contribution for those who want to know about the rising power they will face in the decades ahead -- Ezra Vogel, Professor Emeritus, Harvard UniversityFew outsiders have any realistic sense of the innards, motives, rivalries, and fears of the Chinese Communist leadership. But we all know much more than before, thanks to Richard McGregor's illuminating and richly-textured look at the people in charge of China's political machinery ... invaluable for anyone trying to make sense of China's future plans and choices -- James Fallows, National Correspondent for The AtlanticFascinating and ambitious ... Richard McGregor lays bare the secretive machinery of the party -- Gady Epstein * Forbes *McGregor has done the world a service with his fascinating new book -- Peter Hartcher * Sydney Morning Herald *A fascinating read ... in an age when Chinese economic influence is reaching new levels, it is an invaluable exercise in understanding the operation of the most powerful political party in the world -- Ian Kehoe * Sunday Business Post *A vivid narrative, sprinkled with humour and insight ... amazing characters ... an engrossing read * South China Morning Post *Gripping ... McGregor brings to life the characters behind the icons of Chinese power and wealth, the figures that built the Shanghai skyline and rebuilt Beijing for the Olympics. More importantly, he gives us a feel for the dynamics behind China's rise * Irish Times *A lively and penetrating account of a party that ... has clung to secrecy as an inviolable principle -- Andrew Higgins * Washington Post *Eminently readable ... McGregor has done a great service to those who would hope to better understand where China's power lies * China Economic Review *An illuminating glimpse behind the red curtain ... McGregor's lucid dissection shows how top-ranked party members - indeed the party itself - sit outside the law * Metro *

    4 in stock

    £9.99

  • The Digital Seeker

    Columbia University Press The Digital Seeker

    3 in stock

    Book SynopsisRaj K. De Datta offers an actionable playbook for companies looking to deliver better digital experiences to their customers. He pinpoints the power of seeker-centric philosophy—asking not simply what does someone want, but why they want it—in order to achieve transformative results.Trade ReviewEvery commerce business today needs to build the DNA of a technology company. The Digital Seeker shows how businesses can practically create technology-led shopping experiences that get to the heart of what consumers seek. -- Niraj Shah, CEO and cofounder, WayfairI've had the privilege of learning from the playbooks of strong Silicon Valley founders at companies like AirBnB, Pinterest, and Instacart. Raj K. De Datta puts his finger on the heart of digital disruptors—meeting deeply unmet consumer needs by delivering what they seek, rather than just what they say. -- Jeff Jordan, general partner, Andreesen HorowitzJust as we at Khan Academy designed an online student-led experience, Raj K. De Datta explains how all digital organizations can design a seeker-led experience. The Digital Seeker illuminates the promise of an accessible, individualized internet age. -- Sal Khan, founder, Khan AcademyThe Digital Seeker leads business to a new level in the experience economy. Customers today desire more than mere products or services—they want an experience. The Digital Seeker shows how business can create that experience online in a way that gets to the heart of what individual people seek. -- B. Joseph Pine II, coauthor of The Experience Economy: Competing for Customer Time, Attention, and MoneyWhen the digital team gathers, team members come from different worlds—technology, marketing, finance, and products. The Digital Seeker gives that team a common text to win together. -- Andy Main, CEO, OgilvyIn The Digital Seeker, Raj K. De Datta has provided what companies need most: A playbook, with concrete advice, on how organizations can build essential digital habits. Raj has lived this advice, has used it to build a massive company, and—most important—he draws on case studies from dozens of firms to show you where the future is going and what you need to succeed. This is essential reading for every CEO, entrepreneur, and digital thought leader—and a fantastic guide to building organizations that will thrive. -- Charles Duhigg, best-selling author of The Power of Habit and Smarter Faster BetterThe Digital Seeker is an exceptionally well-written and frank work about what it takes to succeed in a digital business. De Datta focuses not on the technical details of the digital world, but on the human side of what it takes to pull together a team and a strategy for digital services. He is generous in sharing previously developed solutions to clients’ problems as examples of best-practice problem-solving. -- J. Robert Rossman, dean emeritus, Illinois State University, and coauthor of Designing ExperiencesTable of ContentsIntroduction: Embrace the Winning Formula1. Break Online/Offline Boundaries2. Put the Seeker at the Center3. Swap Customers for Seekers4. Harness the Three As5. Build Your Digital Dreams; Don’t Buy Them6. Design for Disaster7. Recast Your Team to Ship8. Create Your Money-Making Architecture9. The Winning B2B Experience10. Max Out the R0AcknowledgmentsIndex

    3 in stock

    £15.00

  • Bond Markets Analysis and Strategies tenth

    MIT Press Bond Markets Analysis and Strategies tenth

    2 in stock

    Book SynopsisThe updated edition of a widely used textbook that covers fundamental features of bonds, analytical techniques, and portfolio strategy. This new edition of a widely used textbook covers types of bonds and their key features, analytical techniques for valuing bonds and quantifying their exposure to changes in interest rates, and portfolio strategies for achieving a client’s objectives. It includes real-world examples and practical applications of principles as provided by third-party commercial vendors. This tenth edition has been substantially updated, with two new chapters covering the theory and history of interest rates and the issues associated with bond trading. Although all chapters have been updated, particularly those covering structured products, the chapters on international bonds and managing a corporate bond portfolio have been completely revised. The book covers the basic analytical framework necessary to understand the pricing of

    2 in stock

    £130.50

  • Doing Economics

    MIT Press Doing Economics

    2 in stock

    Book Synopsis

    2 in stock

    £22.80

  • Team

    Little, Brown Book Group Team

    1 in stock

    Book SynopsisGoogle Play best business book of the yearA groundbreaking book about how to harness the power of collaboration and work most effectively in groups - coauthored by Getting Things Done''s David AllenWhen Getting Things Done was published in 2001, it was a game-changer. By revealing the principles of healthy high performance at an individual level, it transformed the experience of work and leisure for millions. Twenty years later, it has become clear that the best way to build on that success is at the team level, and one of the most frequently asked questions by dedicated GTD users is how to get an entire team onboard.By building on the effectiveness of what GTD does for individuals, Team will offer a better way of working in an organisation, while simultaneously nourishing a culture that allows individuals'' skills to flourish. Using case studies from some of the world''s most successful companies, Team shows how the principles of team productivity improve communication, enable effective execution and reduce stress on team members. These principles are increasingly important in the post-pandemic workplace, where the very nature of how people work together has changed so dramatically.Team is the most significant addition to the GTD canon since the original, and in offering a roadmap for building a culture of sustainable high performance, will be welcomed by readers working in any sized group or organisation.

    1 in stock

    £17.09

  • The Five Most Important Questions You Will Ever

    John Wiley & Sons Inc The Five Most Important Questions You Will Ever

    2 in stock

    Book SynopsisEnduring wisdom taken from the "father of modern management" with contributions from some of today's top organizational thought leaders With five simple questions, Peter F. Drucker and five well-known contributors challenge leaders to take a close look at the very heart of their organizations and what drives them.Trade Review“I rarely read long tomes of hundreds of pages but this book is great; it’s short and sharp and is good practical brain food.” (B2B Marketing, October 2015)Table of ContentsForeword xi About Peter F. Drucker xvii Why Self-Assessment? 1Peter F. Drucker Question 1: What Is Our Mission? 11Peter F. Drucker with Jim Collins Question 2: Who Is Our Customer? 23Peter F. Drucker with Philip Kotler Question 3: What Does the Customer Value? 37Peter F. Drucker with Jim Kouzes Question 4: What Are Our Results? 49Peter F. Drucker with Judith Rodin Question 5: What Is Our Plan? 63Peter F. Drucker with V. Kasturi Rangan Transformational Leadership 77Frances Hesselbein The Self-Assessment Process 83 Suggested Questions to Explore 87 Definitions of Terms 99 About the Contributors 103 About the Leader to Leader Institute 107 Acknowledgments 109 Additional Resources 111 Index 115

    2 in stock

    £14.40

  • How NASA Builds Teams Mission Critical Soft

    John Wiley & Sons Inc How NASA Builds Teams Mission Critical Soft

    3 in stock

    Book SynopsisEvery successful organization needs high-performance teams to compete and succeed. Yet, technical people are often resistant to traditional "touchy-feely" teambuilding. To improve communication, performance, and morale among NASA's technical teams, former NASA Astrophysicist Dr.Table of ContentsAcknowledgments. Introduction. PART I: UNDERSTANDING AND ANALYZING CONTEXT. CHAPTER 1 Think You Can Ignore Context? Hubble’s Flawed Mirror Might Wake You Up. CHAPTER 2 Managing Social Context Manages Technical Performance. CHAPTER 3 The 4-D System: A Simple Tool to Analyze Team and Individual Performance. PART II: USING 4-D ASSESSMENTS AND REPRESENTATIVE RESULTS FROM NASA. CHAPTER 4 The 4-D Assessment Process. CHAPTER 5 NASA’s 4-D Teambuilding Results. PART III: 4-D DIAGNOSTICS: HOW TO COLOR CODE YOUR TEAM’S CONTEXT. CHAPTER 6 Using the 4-D System to Color Your Personalities. CHAPTER 7 Using the 4-D System to Analyze Cultures. CHAPTER 8 Incoherent Project Mindset Colors? Update Your Resume. PART IV: SHIFTING THE CONTEXT. CHAPTER 9 The Context Shifting Worksheet (CSW). CHAPTER 10 Red Story-Lines Limit Team Performance. CHAPTER 11 Manage Your Emotions to Manage Your Team’s Energy. CHAPTER 12 People Need to Feel Appreciated by You. CHAPTER 13 Mine the Gold in Your Shared Interests. CHAPTER 14 People Need to Feel Included by You. CHAPTER 15 Building Trustworthy Contexts. CHAPTER 16 Creating the Future You Want. CHAPTER 17 Your Team Can’t Afford Drama. CHAPTER 18 Don’t Put Good People in Bad Places. Epilogue: Hubble’s Legacy. References. Index.

    3 in stock

    £25.60

  • The House of Dimon

    John Wiley & Sons Inc The House of Dimon

    3 in stock

    Book SynopsisA behind-the-scenes look at Wall Street''s top banker Following the eleventh-hour rescue of Bear Stearns by JP Morgan, Jamie Dimon''s profile reached stratospheric levels. And while the deals and decisions he''s made have usually turned out to be the right ones, his journey to the top of the financial world has been anything but easy. Now, in The House of Dimon, former business journalist Patricia Crisafulli goes behind the scenes to recount the amazing events that have shaped Dimon''s career, from his rise to prominence as Sandy Weill''s protŽgŽ at Citigroup to the drama surrounding his purchase of Bear Stearns and Washington Mutual. Each step of the way, this engaging book provides insider accounts of how Dimon successfully acquired and integrated companies, created efficiencies, and grew bottom-line results as the consummate hands-on manager. Includes interviews with Dimon himself, Sandy Weill, and colleagues who''ve known Dimon over the course of his Table of ContentsPreface xi Acknowledgments xv Introduction xvii Part One: In the Eye of the Storm Chapter 1 The Dimon Way 3 Running the House of Dimon 7 The Rise, Fall, and Rise of Jamie Dimon 10 What You See Is What You Get 14 Straight Talk about a Credit Crisis 15 Never, Ever Forget the Downside 18 A Culture of Transparency 20 Doing What It Takes to Get the Job Done 23 Chapter 2 Taking a Bear-Sized Bite 25 No Ordinary Deal 27 Presenting the Deal to Shareholders 29 Step-by-Step Through the Deal That Changed Everything 32 Reining In the Risks 41 On Dimon’s Shoulders 42 Part Two: The Making of a Wall Street Leader Chapter 3 The Weill Years: In the Trenches 49 The Making of Jamie Dimon 52 The Market in His Blood 53 Going to Work for Weill 56 The Rise of Sandy Weil 58 In the Trenches at Commercial Credit 60 Buying Primerica—A New Second Chance 65 Chapter 4 A Force on Wall Street 71 Primerica Grows 74 A New Team for a New Corporate Entity 77 Growing Tensions 80 The Deal of Deals 85 The Firing of Jamie Dimon 89 Chapter 5 The Recruitment of Jamie Dimon 91 Life after Citigroup 92 Bank One’s Search for a CEO 95 The New Bank One CEO 102 Taking Over as CEO 105 A House Divided 107 The Beginning of a New Culture of Accountability 108 Chapter 6 The Turnaround of Bank One 111 New Players for the Team 113 Welcome to Boot Camp 116 Taking It to the Street 117 Turning Around Bank One 119 Straight Talk from the New CEO 128 The Fortress Balance Sheet Debut 129 Restoring Profitability 130 Chapter 7 Back on Wall Street 133 The House of Morgan 136 The Deal That Almost Didn’t Happen 139 Delving into JPMorgan Chase 142 Dimon Takes Over 146 The Storm of 2007 150 The Wall Street Statesman 151 Part Three: Weathering the Storm Chapter 8 The Dimon Fortress 155 Strong Defense, Strategic Offense 157 The Signature Phrase 158 It Always Pays to Be Prepared 159 No Resting on the Laurels 162 Advice and a History Lesson 164 Stress Testing Assets 165 Having Real Capital 166 The Long-Term View 170 Chapter 9 Taking Over WaMu: A Sign of the Times 171 Welcome WaMu 173 Washington Mutual Runs into Trouble 175 A Strategic Fit for JPMorgan 176 “First-Class” Banking Meets “Whoo Hoo!” 179 A Somber Picture 180 Failure and Takeover: A Sign of the Times 182 More Acquisitions in the Future? 186 Waiting for What Comes Next 187 Chapter 10 Navigating Financial Storms 189 A Brief Postmortem of a Complicated Crisis 191 Bubbles Are Trouble 192 Even the Best Model Can’t Predict Everything 195 Blame the Underwriting 196 Launch New Products Cautiously 199 Risk at One Firm Affects Others 200 More Regulation Is Coming 201 Bolder, Braver Leaders 203 Chapter 11 A Wall Street Statesman 209 The Hard Work of Being a Leader 211 Family, Humanity, and Then JPMorgan 212 Loyal—to the End 217 Notes 219 About the Author 233 Index 235

    3 in stock

    £13.50

  • Poorly Made in China

    John Wiley & Sons Inc Poorly Made in China

    2 in stock

    Book Synopsis* This revised and updated paperback includes a new preface, examples, and epilogue will place this paperback in the context of current events * A fascinating and sometimes scary insider's account that reveals what can and does go wrong when U.S.Table of ContentsForeword Arthur Waldron ix Introduction xvii Chapter 1 Vanishing Act 1 Chapter 2 Trouble is My Business 8 Chapter 3 “All We Need is Your Sample” 16 Chapter 4 Vice President of Disadvantaged Neighborhoods 26 Chapter 5 “I Do Now” 38 Chapter 6 Lurid Carnival of Global Commerce 50 Chapter 7 And That’s a Good Thing 68 Chapter 8 Grains of Toil 77 Chapter 9 The China Game 86 Chapter 10 The Seven Steps of Problem Solving 99 Chapter 11 Counterfeit Culture 107 Chapter 12 No Animal Testing 123 Chapter 13 Joint Venture Panacea 129 Chapter 14 Take the Long Way Home 137 Chapter 15 Lucky Diamonds 146 Chapter 16 Trophy Trash 158 Chapter 17 “You Heard Me Wrong” 171 Chapter 18 “Price Go Up!” 179 Chapter 19 You Wouldn’t Want to Be There 195 Chapter 20 Of Course, You Would Think So 207 Chapter 21 The New Factory 215 Chapter 22 Profit Zero 227 Afterword 241 Acknowledgments 245

    2 in stock

    £13.50

  • Power and Persuasion

    John Wiley & Sons Inc Power and Persuasion

    3 in stock

    Book SynopsisAnyone, whether they work for themselves or they manage thousands of employees, needs to be a more effective leader to be more successful. Instead of being a bully, people can learn to inspire the people around them. They create a concept of what the company's goals are and how everyone can work together to accomplish their goals.Table of ContentsIntroduction. PART ONE: SO YOU WANT TO BE A LEADER. Chapter One. What You Need (And Don’t) To Be a Good Leader. Chapter Two. Leading Sometimes Means Following. Chapter Three. Why News Managers Fail: The Most Common Leadership Pitfalls. Chapter Four. Thinking “Out of the Box”—What It Really Means. Chapter Five. Creative V.S. Reactive Leadership. Chapter Six. Making Difficult Decisions Easy: A 7 Step Plan. Chapter Seven. Reason Or Gut Instinct, Which Rules? (Separating The Men From the Boys). Chapter Eight. Are You Too Competitive? Chapter Nine. Mind Your Manners. PART TWO: LEAD BY EXAMPLE: SECRETS OF THE MOVERS AND SHAKERS. Chapter Ten. #1: Coming Up With The Big Idea. #2: Don’t Wait For Consensus. #3: Strengthen Your Ideas: The Leap From Contemplation to Testing. #4: Setting a Goal and Rallying The Troops. #5: Creating A Plan and Attaching a Deadline. #6: Following Up. #7: Create a Culture of Accountability. #8: Practice Makes Perfect. Chapter Eleven. How to Get Promoted. Chapter Twelve. The Power of Delegation. Chapter 13. Achieve More with aMentor. Chapter 14. Make Your Company Better and More Productive Today. PART THREE: SO YOU WANT TO BE A LEADER. Chapter 15. The Art of Criticism…The Skill of Praise: How Good Leaders Use Both to Their Advantage. Chapter 16. Three Communication Secrets of Highly Effective Leaders. Chapter 17. Speak More Powerfully…Leading by Persuasion. Chapter 18. How to be a Successful Negotiator: Handling Objections and Obstacles Like a Pro. Chapter 19. Standing Up to Business Bullies TheRight Way. Chapter 20. Asking Questions Like a Born Leader. PART FOUR: LEADING THE TROOPS DAY BY DAY. Chapter 21. Improving All of Your Relationships: How to Get People to Like You and Do What You Want. Chapter 22. Creating Stellar Employees with 5 Training Tips. Chapter 23. Transform Your Team into a Winning One. Chapter 24. How to Make Meetings Work The Way You Want Them To. Chapter 25. TheBest Way to Deliver Bad News: When to Write…When to Phone…When to Have Lunch. Chapter 26. What to do with Problem Employees (And Their Problems). Chapter 27. How to Fire People (Without the Agony). Chapter 28. The Secret to Getting Everybody (Including The Laggards) to Be More Productive. Summary. RecommendedReading. Index.

    3 in stock

    £15.29

  • The Act of Leadership

    John Wiley & Sons Australia Ltd The Act of Leadership

    3 in stock

    Book Synopsis

    3 in stock

    £13.95

  • Unprecedented

    McClelland & Stewart Inc. Unprecedented

    3 in stock

    Book Synopsis

    3 in stock

    £24.64

  • Up Up and On My Way Journey to the Top

    Austin Macauley Publishers Up Up and On My Way Journey to the Top

    3 in stock

    Book Synopsis

    3 in stock

    £7.59

  • Sage Publications Ltd Organizational Leadership

    2 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    2 in stock

    £44.99

  • Power Relationships

    John Wiley & Sons Inc Power Relationships

    3 in stock

    Book SynopsisThe Relationship Laws that Drive Success There are powerful but invisible laws that determine whether your relationships with your clients, colleagues, and friends will thrive or wither. These relationship laws are ever-present. When you align with them, the results are dramatic. Your network will grow rapidly.Table of ContentsDownload the Free Power Relationships Planning Guide ix Chapter 1 The Missing Ingredient 1 Chapter 2 Be Audacious 7 Chapter 3 Where Were You? 13 Chapter 4 The Greatest Gift 19 Chapter 5 What’s the Agenda? 25 Chapter 6 The Billionaire and the Minister 31 Chapter 7 Beware of a Cart Pulling a Horse 37 Chapter 8 Found Guilty 43 Chapter 9 Never Steal a Bacon Sandwich 49 Chapter 10 Oops! 57 Chapter 11 Don’t Forget Your Wallet 63 Chapter 12 A Night in the Garbage Bin 69 Chapter 13 Don’t Wait 77 Chapter 14 A Little Help for Your Friends 83 Chapter 15 Make It So 89 Chapter 16 A Puppy Tale 95 Chapter 17 The Carrot and the Stick 103 Chapter 18 Draw Them In 109 Chapter 19 Color Me Pink 115 Chapter 20 Are You Clever or Wise? 121 Chapter 21 For the Sheer Joy of It 127 Chapter 22 A Tale of Two Cities 133 Chapter 23 To Die For 139 Chapter 24 Start an Epidemic 145 Chapter 25 Build It First 151 Chapter 26 A Pebble in a Pond 157 Applying the Laws 163 About the Authors 191

    3 in stock

    £17.09

© 2026 Book Curl

    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Google Pay
    • Maestro
    • Mastercard
    • PayPal
    • Shop Pay
    • Union Pay
    • Visa

    Login

    Forgot your password?

    Don't have an account yet?
    Create account