Business and Management Books
McGraw-Hill Education The Lost Art Of The Great Speech How To Write One How To Deliver It
Book SynopsisLearn to give powerful speeches that capture an audience’s attention and drive home a message. Lost Art of the Great Speech covers every essential element of a great speech, including outlining and organizing, beginning with a bang, making use of action verbs and vivid nouns, and handling questions from the audience.
£14.98
McGraw-Hill Education Designing Dynamic Organizations
Book Synopsis Which business structures are best suited to the unpredictable 21st century? How can a company, division, or department reconfigure itself with minimum disruption and maximum impact? Every executive grapples with problems of restructuring--and most need hands-on guidance to solve them. This eye-opening book shows business leaders at all levels how to examine their choices by leading them systematically through these fundamental questions: * Should we restructure to meet our strategic goals? * What are the best structural options to achieve our success? * What lateral processes are necessary to support the new structure? * How do we staff the restructured organization to optimize results? Based on Galbraith's world-renowned approach, this guide includes examples and worksheets that pilot readers through the essential steps of organizational design.
£18.99
McGraw-Hill Education The Conflict and Communication Activity Book
Book SynopsisThe Conflict and Communication Activity Book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations.Table of Contents "Teaching About Communication and Conflict with Games and Exercises I. Questions to Ask About Conflict II. Why Playing in the Classroom is Serious Business Communication and Conflict Exercises I. My Workshop Starts in Five Minutes! 1. 3 Similarities & 1 Difference 2. A New Leaf 3. Right Listening 4. Building Bridges 5. Climbing Life’s Ladders 6. Draw A House 7. Energy Jump 8. Meet the Press 9. Not ""I"" 10. Sentence Relay 11. The Squares Game 12. What you See is What You Get II. Exercises to Prepare in Advance 13. Four Roads to Resolution 14. A Time You Felt Different 15. Centering Under Pressure 16. How Soon is Possible? 17. I Lean 18. Mine Field 19. Missing the Meaning 20. Say It, Shout It, Skip It 21. Telephone Tales 22. Think Fast (4 Variations) 23. Timed Square 24. Values Clarification 25. What’s in a Word? 26. Workers and Managers III. Full Day Workshops 27. Diversity Dialogue 28. Hold Please 29. The Synthetic Culture Lab 30. Write Your Own Case Study Trainer's Toolbox Exercise Matrix Sample Agendas Handouts, Flipcharts/Overheads, and Charts Fun Ways to Break into Groups"
£21.84
McGraw-Hill Education 2600 Phrases for Effective Performance Reviews ReadytoUse Words and Phrases That Really Get Results
Book Synopsis 'No managerial or administrative task is as universally dreaded as the performance review. Supervisors may know the points they need to get across, but putting them on paper is another matter. This book puts the right words at their fingertips, with ready-to-use phrases and words, action items, and descriptions that managers, supervisors, and HR professionals can use to evaluate performance, prepare development plans, and address performance problems. 2600 Phrases for Effective Performance Appraisals covers the 25 most commonly rated factors, including productivity, time management, decision making, and teamwork, as well as specific roles such as customer service, finance, sales, and more. The book provides hundreds of phrases to use in performance improvement plans, plus an appendix of helpful individual words. Table of Contents Introduction: How to use this book to save time and write compelling performance appraisals Part I Core Competencies and Commonly Rated Performance Factors (Phrases for 25 factors, including communication and cooperation, customer satisfaction, judgment and decision making ability, innovation and creativity, strategic and critical thinking skills, teamwork, time management) Part II Performance Appraisal Phrases for Particular Titles and Roles (Phrases for 9 categories, each containing 5-18 specific job functions, including accounting and finance; administrative support; general management; sales, marketing, advertising; manufacturing) Part III Future Development Goals (Phrases for 24 improvement goals, from attendance and punctuality to work habits) Appendices *Special Feature: Describing Work Ethic and Work Style *High-Impact Verbs to Inspire Your Writing *Essential Adverbs to Get Your Message Across *Additional Resources *Alphabetical Listing of Particular Titles and Roles *Common Grading Scale
£13.60
McGraw-Hill Education Be A Network Marketing Superstar. The One Book You Need to Make More Money Than You Ever Thought Possible
Book SynopsisAs far as career opportunities go, network marketing is hard to beat. It costs almost nothing to start, allows for flexible hours, and paves the way for financial independence. Network marketing -- also known as direct selling and multi-level marketing -- has turned millions of people into successful business owners. But to truly reach their earning potential, network marketers need the right tools. Be a Network Marketing Superstar provides a proven 26-step program designed to help readers quickly become stars in this fast-growing and profitable industry. This powerful training manual shows readers how to: Master the six core skills of successful network marketing Sharpen their salesmanship Become more persuasive Build relationships Overcome roadblocks Radiate positive energy Find and attract quality people Be powerful coaches and mentors. With equal parts advice and inspiration, as well as helpful worksheets and exercises, this indispenTable of Contents CONTENTS Foreword by Dianne Baldridge ix Acknowledgments xiii Introduction 1 Step One Dare to Dream 6 Step Two Set Your Sights 10 Step Three Believe You Can 16 Step Four Work the Plan 24 Step Five Don’t Reinvent the Wheel 37 Step Six Take Charge 43 Step Seven Work the Hours 46 Step Eight Master Six Core Skills 52 Step Nine Honor Your Planner 55 Step Ten Sell, Don’t Tell 60 Step Eleven Radiate Positive Energy 66 Step Twelve Focus on Relationships 70 Step Thirteen Keep It Simple 75 Step Fourteen Become an Effective Communicator 79 Step Fifteen Keep Finding New People 83 Step Sixteen Become a Mentor 89 Step Seventeen Embrace the Tools 93 Step Eighteen Keep Moving, Whatever Happens 97 Step Nineteen Bend, Don’t Break 101 Step Twenty Manage Your Priorities 104 Step Twenty-One Don’t Let Fear Trample Your Dreams 109 Step Twenty-Two Fix What’s Faulty 114 Step Twenty-Three Lead by Example 117 Step Twenty-Four Keep Your Eye on the Ball 123 Step Twenty-Five Never Stop Learning 127 Step Twenty-Six Have Fun 130 A Few Final Thoughts 133 Index 135 About the Author 143
£11.39
Springer Guidelines for Sensory Analysis in Food Product Development and Quality Control
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£85.49
AEI Press The The WalMart Revolution How BigBox Stores Benefit Consumers Workers and the Economy
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£17.92
Taylor & Francis Inc Environment Conscious Manufacturing
Book SynopsisHotter temperatures, less arctic ice, loss of habitatâevery other day, it seems, global warming and environmental issues make headlines. Consumer-driven environmental awareness combined with stricter recycling regulations have put the pressure on companies to produce and dispose of products in an environmentally responsible manner. Redefining industrial ecology, while reconsidering the original definition, Environment-Conscious Manufacturing explores topics such as industrial metabolism, product design for the environment, design of reverse and closed-loop supply chains, and disassembly modeling, using case studies to support the discussion.After introducing basic concepts and the historical roots of environment conscious manufacturing (ECM), the text covers algorithms and heuristics; design for disassembly; the environment, recycling, and remanufacturing; disassembly process planning and scheduling; environmental impact assessment models; lifecycle assessment; logistic aspects; product reuse and recovery; and sustainable products. The chapter contributors discuss the selection of economical products, collection centers, recovery facilities, production facilities, second-hand markets and new products, the optimal transportation of goods, and the evaluation of a marketing strategy and futurity of used products. The book ends with an overview of the barriers to ECM and explores how to use integrative structural modeling to investigate, analyze, and overcome them. âœEnvironmentally friendlyâ has evolved from reluctant compliance with required regulations to a mechanism for gaining the competitive advantage and an important part of strategic management. Expected benefits of this paradigm shift include safer and cleaner facilities, lower future costs for disposal and worker protection, reduced environmental and health risks, and improved product quality at lower cost and higher productivity. Describing the basic elements of ECM, this book gives you the toolTable of ContentsIndustrial Metabolism: Roots and Basic Principles. Product Design for the Environment: The Life Cycle Perspective and a Methodological Framework for the Design Process. Product Lifecycle Monitoring via Embedded Sensors. Quantitative Decision-Making Techniques for Reverse/Closed-loop Supply Chain Design. Yesterday Proactive, Responsive Today: Use of Information to Enhance Planning in Closed Loop Supply Chains. Disassembly Line Balancing. Multi-Kanban System for Disassembly Line. Disassembly Sequencing Problem: Resolving the Complexity by Random Search Techniques. Human-in-the-Loop Disassembly Modeling and Planning. Planning Disassembly for Remanufacture-to-Order Systems. Facility and Storage Space Design Issues in Remanufacturing. Some Studies on Remanufacturing Activities in India. Optimal Control Policy for Environmentally Conscious Manufacturing Systems. Disassembly and Reverse Logistics: The Case of the Computer Industry. Evaluating Environmentally Conscious Manufacturing Barriers with Interpretive Structural Modeling.
£999.99
Springer Handbook of International Joint Ventures
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£85.49
Springer Safety and Health in the Oil and Gas Extractive Industries Conference Proceedings Eur
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£170.99
Springer Safety of Diving Operations
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£123.49
Springer Arab Business Yearbook 1986
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£123.49
Springer Arab Business Yearbook 1986
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£123.49
Springer Major Transportation Companies of the Arab World 198788
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£44.99
Springer Practical Handbook of CUSTOMER SERVICE OPERATIONS
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£170.99
John Wiley & Sons A Handbook of Structured Experiences for Human Relations Training Volume 5
Book SynopsisJossey-Bass/Pfeiffer is actively engaged in publishing insightful human resource development (HRD) materials. The organization has earned an international reputation as the leading source of practical resources that are immediatley useful to today''s consultants, trainers, facilitators, and managers in a variety of industries. All materials are designed by practicing professionals who are continually experimenting with new techniques. Thus, readers and users benefit from the fresh and thoughtful approach that underlies Jossey-Bass/ Pfeiffer''s experientially-based materials, books, workbooks, instruments, and other learning resources and programs. This broad range of products is designed to help human resource practitioners increase individual, group, and organizational effectiveness and provide a varity of training and intervention technologies as well as background in the field.
£25.64
£21.59
North River Press Mastering Flow
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£36.72
HarperCollins The Control Theory Manager
Book SynopsisCombining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
£9.99
Baywood Publishing Company Inc Corporate Social Responsibility Failures in the
Book SynopsisCorporate Social Responsibility Failures in the Oil Industry directly challenges the oil industry''s claims of corporate good citizenship, now widely advanced as part of a global public relations initiative. The volume spans the industry''s reach, from the troubled waters of the UK offshore Continental Shelf, with its horrendous legacy of the Piper Alpha oil rig disaster, to the inhospitable shores of Newfoundland with its own tragic legacy of lost lives; to the new frontier of oil corporate colonialism in the former Soviet Union and the icy plains of Alaska. The central theme of violations of basic labour rights and of health and environmental protection standards will make uncomfortable reading in the boardroom. It is equally essential reading for those who seek to improve the position of workers and industries within the oil industry''s global reach.Table of ContentsIntroduction Chapter One: Corporate Social Responsibility in the International Oil Industry Charles Woolfson and Matthias BeckChapter Two: The Piper Alpha Disaster and Industrial Relations in Britain’s Offshore Oil Industry Charles Woolfson, Matthias Beck, and John FosterChapter Three: Safety and Industrial Relations in the Newfoundland Offshore Oil Industry since the Ocean Ranger Disaster in 1982 Susan M. HartChapter Four: BP’s Baku-Tbilisi-Ceyhan Pipeline: The New Corporate Colonialism James Marriott and Greg MuttittChapter Five: Northern Exposure Michael Gillard, Melissa Jones, and Andrew RowellChapter Six: Loaded Dice: Multinational Oil, Due Process and the State Matthias Beck and Charles WoolfsonSelected BibliographyAbout the Editors Contributors Index
£999.99
ABC-CLIO Creating Breakthrough Ideas The Collaboration of Anthropologists and Designers in the Product Development Industry
Book SynopsisResearch, design, and development firms are actively recruiting anthropologists and other social scientists, as ethnographic research becomes more central to the creation of appropriate new products, services, and marketing strategies for U.S. and global markets. To be successful designers, professionals must learn new processes, develop training programs, modify communication styles, and share their methods to make their work possible. The current volume is written by social scientists, designers, and entrepreneurs who create new products and services. They provide frank and insightful discussions about the opportunities and challenges facing researchers and designers who are learning to collaborate.The book highlights several major topics in order to focus on critical aspects of the industry's highly related features. It provides background information about ethnography, decsribes and analyzes the industry, presents case examples of working practices and discussTable of ContentsForeword: Ethnography, Design, and Customer Experience: An Anthropologist's Sense of It All by John F. Sherry Jr. Introduction: An Introduction to the Growing Partnership Between Research and Design by Susan Squires and Bryan Byrne Converging Professions Managing for Breakthroughs: A View from Industrial Design by Charles Leinbach Behavioral Scientists Enter Design: Seven Critical Histories by William Reese Creating Collaborative Cultures Designing Collaborative Corporate Cultures by Bryan Byrne and Ed Sands Collaborative Work: Integrating the Roles of Ethnographers and Designers by Christina Wasson Team Roles in the Design Process: Living With and Creating Legacies the Benefit Design by Sally Ann Applin Emerging Collaborative Processes Doing the Work: Customer Research in the Product Development and Design Industry by Susan Squires A Client's Perspective on User-Centered Design by George Walls Communicating with Clients by Rita Denny Anthroplogy and Industrial Design: A Voice from the Front Lines by Mark Dawson Semiotics as Common Ground: Connecting the Cultures of Analysis and Creation by Heiko Sacher The Future of Design Conclusion: Towards an Integrative Design Discipline by Ken Friedman Postscript by Eric Arnould
£74.00
Springer Risk Capital Costs and Project Financing Decisions 6 Nijenrode Studies in Business
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£123.49
Springer Management for the Xxi Century Education And Development
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£44.99
Springer Marketing Aspects of International Business Prospects for Research and Practice 7 Nijenrode Studies in Business
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£85.49
Springer Strategic Planning and Modeling in PropertyLiability Insurance 3 Huebner International Series on Risk Insurance and Economic Security
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£170.99
Springer Services in the Global Market
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£85.49
Springer Workers Compensation Insurance Pricing Current Programs and Proposed Reforms 7 Huebner International Series on Risk Insurance and Economic Security
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£85.49
University Press of the Pacific First Principles
£26.60
UJ Press The Transformation and Turnaround of Employers Federation SEIFSA
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£13.53
Karl Albrecht International Service America
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£17.09
Karl Albrecht International Service America
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£13.30
Lulu.com Business Dining Etiquette Guide 101 Professional and Graduate Job Preparation Four Pack Interview Dining Etiquette Eating in Style University Etiquette Outclass the Competition
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£9.50
Piccadilly Press Lessons in Philanthropy
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£16.99
£9.95
Brefi Group Limited essential Guide To Getting That Dream Job
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£9.95
£16.56
Thesavvyguideto The Savvy Guide to Consulting and Consultancy skills
£13.99
Wit & Wisdom Press Beyond the Boys Club
£17.58
AwakenBooks Peak Performance in 60 Seconds
£13.62
Ewl Consultants Construction is a Team Sport
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£14.99
Upword Press, LLC Where Are You Going
£15.19
iUniverse The Knowable Future A Psychology of Forecasting and Prophecy A Psychology of Forecasting Prophecy
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£14.61
Amazon Digital Services LLC - Kdp Option Valuation under Stochastic Volatility II With Mathematica Code
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£76.07
Rippling Effects Anecdotes of Wouldbe Experts
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£11.91
Global 13 Publications Inc Spiritual Intelligence at Work A RADICAL Approach to Increasing Productivity Raising Morale Preventing Conflict in the Workplace
£13.49
INTER AMER CONSULTING Plans daffaires et Stratégies
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£17.95
Pluck Pluck Goose Launchpad
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£34.06
Solid Star Press Daring Insights into School Leadership and Board Governance
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£37.65
