Description

Book Synopsis
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

The Control Theory Manager

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    A Paperback by William Glasser

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      View other formats and editions of The Control Theory Manager by William Glasser

      Publisher: HarperCollins
      Publication Date: 12/2/1994 12:00:00 AM
      ISBN13: 9780887307195, 978-0887307195
      ISBN10: 0887307191

      Description

      Book Synopsis
      Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

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