Sales and marketing Books
Taylor & Francis Responsible Finance and Accounting
Book SynopsisThe UN Sustainable Development Goals, an increasing interest in Environmental, Social, and Governance factors, the climate crisis, stakeholder pressure, the lessons of corporate scandals, and the COVID-19 pandemic have triggered a massive change in how companies approach finance and accounting practices. From being a ânice-to-haveâ to becoming a âmust-haveâ, Responsible Finance and Accounting positions itself as a key pillar in tomorrowâs better world for business, society, and planet. In this book, leading researchers and practitioners in the field of corporate social responsibility, from the schools and corporate partners of the Council on Business & Society, give you key insights into green finance and social and environmental reporting, national, international and corporate stakes in green taxonomy and carbon tax, and triple capital accounting. It also details how to model effective and low-cost social impact reporting, ethics in finance and accounting, and strategTable of ContentsForeword Part I: Finance 1. Why does finance play a key role for the future of the planet? 2. How can finance change and how can it impact the financial profession, investment behaviours and companies? Part II: Accounting 3. Why is the accounting profession crucial for responsible and sustainable business? 4. Accounting ethics and sustainability leadership 5. Self-coaching assessment tool
£43.69
Taylor & Francis Luxury Marketing Sustainability and Technology
£37.99
Taylor & Francis Transformational Sales Leadership
Book SynopsisTransformational Sales Leadership: Sales Leader Perspectives offers viewpoints from 12 leaders across the global sales industry, all of which challenge conventional sales models and promote visionary ways of thinking about sales and leadership.The leaders who share their professional stories in the book are from organizations including SAP, Google, Nationwide US, and Royal Caribbean, as well as their own practices, and they represent a new breed of salespeople who are increasingly sought after by organizations which need to transform their practices. They run teams, drive analytics, and improve operational excellence, and their careers rise or fall on getting the right KPIs. Their stories address solutions to age-old sales problems, but they bring a new perspective to the sales function in the digital age. The book focuses on what sales leaders need in order to be innovative. Specifically, the book shows you how to: Coach sales people through disruption
£31.34
Taylor & Francis Ltd Cultural Mediation for Museums
Book SynopsisThis book presents an innovative application of strategic and experiential marketing in the museum sector, which uses a new cultural mediation model to enrich the visitor experience via increased audience engagement.Leveraging a case study of the National Gallery of Modern and Contemporary Arts in Rome, the book helps readers understand how to apply marketing management to cultural mediation, enabling museums to segment the visitors' market to drive improvements to arts accessibility and engagement. By running a comprehensive and multi-method research project, the authors propose a customized cultural mediation model to support museums in facing the current challenges and build their future. Our model supports museums in segmenting the visitors' market and designing cultural mediation for enriched visitor experiences; readers will also learn how to invest, manage, hire, and train staff members devoted to this service, resulting in more engaging and successful experiencTable of Contents1. Introduction 2. Audience engagement, its drivers, and its implications for museum cultural mediation 3. Museum cultural mediation: from competences to best practices 4. Understanding the visitor value of museum cultural mediation 5. The customized model of museum cultural mediation 6. Museum cultural mediation as transformative museum experience
£43.69
Taylor & Francis Business Anthropology The Basics
Book SynopsisBusiness Anthropology: The Basics is an accessible and engaging introductory text organized around key issues in the field. It introduces readers to the application of anthropological theory and practice to real world examples in industry and will assist students in developing awareness, skill, and perspectives to help address real life situations they encounter in the world.Topics covered include: Defining applied, design and digital anthropology Explaining key research methods and approaches used in industry, government, and non-profit sectors Investigating issues internal to an organization that assist in managing change Covering topics like marketing communications, user experience, product development and entrepreneurship Explaining ways for organizations to partner and interact with communities, economics and politics to implement change Discussing approaches to encourage public conversation about social Table of Contents1. Introduction to Business Anthropology 2. Methodologies of Cultural Analysis 3. Anthropology in Consumer Research 4. Organizational Anthropology 5. Design Anthropology 6. A Digital Anthropology approach to Culture 7. Conclusion
£18.99
Taylor & Francis Ltd Sales Management
Book SynopsisThis 11th edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life best practices of leading sales organizations and sales professionals.Reflecting today's emphasis on analytics and customer experience (CX), this edition focuses on the importance of employing different data-based selling strategies for different customer groups, as well as integrating corporate, business, marketing, and sales-level strategies and plans. Sales Management includes coverage of the current trends and issues in sales management, along with real-world examples from the contemporary business world that are used throughout the text to illuminate chapter discussions.The new 11th edition includes:Emphasis on data-driven decision making, ethics, the use of artificial intelligence, the customer experience, leadership, sales enablement technology, and new communication technologies;Table of Contents1. Changing World of Sales Management Part I: Describing the Personal Selling Function 2. Overview of Personal Selling Part II: Defining the Strategic Role of the Sales Function 3. Organizational Strategies and the Sales Function 4. Sales Organization Structure, Salesforce Deployment, and Forecasting Appendix: Devloping Forecasts Part III: Developing the Salesforce 5. Acquiring Sales Talent: Recruitment and Selection 6. Continual Development of the Salesforce: Sales Training Part IV: Directing the Salesforce 7. Sales Leadership, Management, and Supervision 8. Motivation and Reward System Management Part V: Determining Salesforce Effectiveness and Performance 9. Evaluating the Effectiveness of the Organization 10. Evaluating the Performance of Salespeople
£77.89
Taylor & Francis Ltd Essentials of Sustainability for Business
Book SynopsisEssentials of Sustainability for Business teaches the core principles of sustainability in a concise format for those new to issues at the intersection of sustainability and business. The book plots a path through the contradictions and confusions in the debates about sustainability, to get to the heart of why it matters, how to respond, and where it leads.The book is structured around three parts in order to assess the context, the goals, and the applications of sustainable business. The first part provides the foundation for understanding the core issues in sustainable business including, the history of sustainability, the sustainable development goals, corporate social responsibility, responding to climate change and delivering resilient sustainability. The second part offers a framework for sustainability analysis, which cuts through the complexity of multiple overlapping issues providing application to real life practice of policy makers and businesses. The final Table of ContentsTable of contentsPreface1. Introduction2. History of Sustainability3. Sustainable Development Goals (SDG)4. Corporate responsibility5. Responding to Climate Change6. Preventing Biodiversity Loss7. Resources8. Pollution9. Delivering resilient sustainability10. The Practitioner11. Perspectives12. Timescale13. Lenses14. Vision Building15. Key Success Factors16. Sustainable Business Models17. The Sustainability Imperative18. Agreements, Treaties and Regulations19. Trade20. Resilient economics21. Employment22. Manufacturing23. Agriculture24. Energy25. City Design26. ConclusionsAppendix 1 Exercise Feedback
£128.25
Taylor & Francis Ltd Sales Management
Book SynopsisSales are the lifeblood of the business world and therefore an area of fundamental importance for scholarly research. This concise book analyses current thoughts and emerging practices in sales management research.Organisations who are looking to increase revenues and add new customers to their portfolio will find it increasingly difficult to successfully do this without being aware of and adopting the appropriate, adaptive sales processes. Emergent themes such as agile sales management, digital selling, artificial intelligence and trust will be discussed in the book that also embraces the importance of customer relationship management, and how salespeople are aligning their interactions with the marketing function. The text will review recent research to identify how to grow and organise the sales pipeline, manage hybrid sales teams, and the effects of new technologies on selling processes. These discussions will be helpful in highlighting issues and providing some solutions to practitioners who are operating in new environments.This book will be invaluable to sales researchers as it summarises current knowledge about key sales and sales management topics and indicates possible future research directions.
£24.12
Taylor & Francis Ltd Green Consumption in China
Book SynopsisBased on theories discussion, policy analysis, and case studies, this title examines green consumption in China from both the macro level of policy evolution and the micro level of community participation and implementation.Drawing on the theories of sustainable development, ecological philosophy, environmental economics, consumer psychology and behavior, and community participation, this book approaches the issues of green consumption in China from the legislative and administrative aspects and economic and information means. In looking into the cases of Shenzhen and Beijing, the book unravels the implementation and development of green consumption at the community level in terms of community participation and people's awareness of the issue. Combining global experiences and local empirical studies, it discusses the concepts, evolution, and influencing factors of green consumption. It focuses on China''s policy and practice, as well as the institutional hindrance and policy Table of Contents1. Introduction 2. Theoretical Basics Related to Green Consumption 3. International Policies on Green Consumption and Their Practices 4. China’s Policies on Green Consumption and its Evolution 5. Practices of Green Consumption in China’s Communities 6. Outlook of the Development of Green Consumption in China
£128.25
Taylor & Francis Ltd Business Administration
The progress of several businesses was severely challenged through the advent of the COVID-19 pandemic, with several businesses collapsing globally. Apart from the pandemic, the business posture and dynamics of yesteryear has significantly changed, as the way business is conducted today, especially in this era of Industry 4.0 and the proliferation of technology-assisted processes, have created a new environment for doing business. Comparatively, yesterday's businesses seemed to have been in the dark, keeping itself within limited geographical locations, contacts, and markets. However, business today, with the technological boom, has created a global village with the advent of the World Wide Web and social media which is redefining the way business is conducted especially in product and service development, marketing and publicity, customer attraction and retention, scouting and recruitment, and so on. This book responds to contemporary calls for new ways of managing businesse
£52.24
Taylor & Francis Contemporary Selling
Book SynopsisContemporary Selling is the only book that combines full coverage of up-to-date personal selling processes with a straightforward look at sales management practices, delivered in a way that students want to learn and instructors want to teach.The overarching theme of the book is enabling salespeople to build relationships successfully and to create value with customers. It is a comprehensive, holistic source of information about the selling function in modern organizations that links the process of selling (what salespeople do) with the process of managing salespeople (what sales managers do). A strong focus on the modern tools of selling, such as customer relationship management (CRM), social media and technology-enabled selling, and sales analytics, means the book continues to set the standard for the most up-to-date and student-friendly selling book on the market today. The book has been fully updated with new content throughout, including the impact of the Covid-19
£77.89
Taylor & Francis Global Business Ethics
Book SynopsisDrawing on contributions from nineteen prominent scholars, the book reflects on the quest for sustainable development as a source of competitive advantage for organizations and as a global imperative for society. It highlights how organizations' decision-making processes and bundled capabilities can promote innovative approaches to address current ethical dilemmas, setting forth business ethics, corporate social responsibility, and sustainability as required tenets for participating in a global economy.As societal and business stakeholders race toward the 2030 deadline to meet the United Nations' 17 Sustainable Development Goals, business plays a critical role in achieving global goals. It is thus increasingly crucial that organizational practices and policies incorporate a socially responsible agenda based on ethical decision-making to achieve a more just society. Incorporating people, technology, the natural environment, and economics in a way that is inclusive, hone
£128.25
Taylor & Francis Human Resource Management and Ethics at Work
Book Synopsis
£44.64
Taylor & Francis NatureBased Solutions in Cities of the Global
Book Synopsis
£34.19
Taylor & Francis Ltd Questioning Beneficence
Book SynopsisEffective Altruism is a movement and a philosophy that has reinvigorated the debate about the nature of beneficence. At base, it is the consistent application of microeconomic principles to beneficent action. The movement has exposed that many forms of giving do little good (or do active harm), but others do tremendous good.Questioning Beneficence uses Effective Altruism as a launch pad to ask hard questions about beneficence more generally. Must we be Effective Altruists, or are Effective Altruism and the ideas driving the movement a mistake? How much should we giveif anything and how should we give it? What are the respective roles of different kinds of institutions? Is charity anti-democratic and do billionaire philanthropists have too much power? Is Effective Altruism just utilitarianism in disguise?Questioning Beneficence is written by four philosophers, each with distinct points of view. It introduces a new standard for debating idea
£35.99
Taylor & Francis Marketing Organization Development A HowTo Guide
Book SynopsisOrganizational Development (OD) consultants often face dilemmas when they market their services because there is a gap between clientsâ expectation and the actual role of OD consultants. This book is about how to overcome that dilemma by finding effective marketing strategies for a different approach to consulting. Marketing Organization Development: A How-To Guide for OD Consultants focuses on the challenges faced by internal and external consultants in marketing and selling their services. By distinguishing between performance consulting and Organization Development (OD) consulting, this book demonstrates why marketing and selling OD consulting services are unique. This book meets not only unique OD consultantsâ needs by reflecting the philosophical background of OD and unique marketing challenges but the needs of Human Resource Development (HRD) managersâ need who are interested in promoting or selling their change interventions within their organizations.This comprehensive book: Reviews important terms and popular tools used in the marketing process and outlines the many roles a consultant must fill to obtain and keep the business (i.e., marketer, salesperson, brand manager, account management) .Describes the criteria for self-evaluation as an OD consultant. It examines how to identify your strengths and the competencies you need to develop based on OD competencies. Provides an introduction to actionable steps and resources for organization development, change management, and performance management consultants to evaluate unmet needs and opportunities through a niche market for consulting services. Covers how to communicate value to your target customers and how to brand your service. Describes various channels of OD marketing such as viral, word of mouth, and social media marketing. . Reviews selling tactics for l your consulting service and discusses the importance of having a defined sales process to which you adhere. Table of ContentsPreface. Acknowledgements. Advance Organizer. Chapter 1:Unique Challenges in Marketing Change Management, Performance Consulting and Organization Development. Chapter 2: Marketing Landscape, Tools, and Definitions. Chapter 3: Evaluating Personal Strengths and Weaknesses. Chapter 4: Evaluating Unmet Needs and Opportunities. Chapter 5: Proposal Process. Chapter 6: Pricing OD Consulting Services. Chapter 7: Channels for Organization Development Marketing. Chapter 8: Communication Planning and Branding. Chapter 9: Personal Sales. Chapter 10: Executive-Level Communications. Chapter 11: How Measurement and Appraisal Can Be the Means to the End of Marketing Organization Development. Chapter 12: The Future of Marketing Organization Development Consulting.
£35.14
Taylor & Francis Ltd Routledge Handbook of Football Marketing
Book SynopsisFootball is big business. The top teams and leagues in world football generate billions of dollars in revenue and serve an audience of billions of fans. This book focuses on the marketing of football as the apex of the contemporary football industry. Drawing upon key theories and concepts in sport marketing, it highlights the critical strategic and operational elements that underpin effective marketing in football clubs around the world. From the English Premier League to Major League Soccer, this handbook addresses the most important developments in sponsorship, marketing communications, digital marketing strategies, customer relationship management and social media. Written by a team of leading football marketing experts, it presents the latest cutting-edge research in case studies from countries including the UK, USA, France, Spain, Germany, Italy, China and Japan.The only up-to-date book on football marketing written from a truly international perspective, the RTable of ContentsIntroduction Nicolas Chanavat, Michel Desbordes and Nicolas LorgnierSection I: Towards a Professionalization of the Marketing of Professional Football ClubsIntroduction Nicolas Chanavat, Michel Desbordes and Nicolas Lorgnier1. The Marketing of Football: History, definitions, singularities, strategies and forms of operationalizationNicolas Chanavat and Michel Desbordes2. The Economic Model of a Professional Football Club in FranceNicolas Scelles and Wladimir Andreff3. The Marketing of Professional Soccer in the United States: A case study of Major League SoccerEric Brownlee and Nicolas Lorgnier4. Fifteen Years of Sport Marketing Revisited: An interview of the "great witness" Christophe Bouchet, former president of Olympic Marseille, former CEO of Sportfive and Director of Infront in FranceMichel Desbordes and Nicolas Chanavat 5. European Football is Nearing a New "Big Bang" Vincent Chaudel Section II: Topics Related to the Marketing of Professional ClubsIntroduction Nicolas Chanavat, Michel Desbordes and Nicolas Lorgnier6. Sports Sponsorship and Professional Football Nicolas Chanavat, Michel Desbordes and Nicolas Lorgnier7. The Other Field of Play: Football on social mediaBoris Helleu8. Regions and Professional Football Clubs: What is cohabitation between the sports brand and the regional brand?Christopher Hautbois9. CSR: A new strategic component for European professional football clubsAurélien François Section III: Case Studies from Europe’s "Big Five" and Emergent Professional Football LeaguesIntroduction Nicolas Chanavat, Michel Desbordes and Nicolas Lorgnier10. Towards a Globalization of the Brand Paris Saint-GermainNicolas Chanavat and Michel Desbordes11. The Parc Multifonctionnel Olympique Lyonnais and the "Grand Stade": At the heart of the OL Groupe’s marketing strategy Nicolas Chanavat and Michel Desbordes 12. "Green Fandom": At the heart of the marketing plan of the Association Sportive de Saint-ÉtienneNicolas Chanavat and Michel Desbordes13. "I can’t help falling in love with my team": Active engagement in social initiatives as a driver of fan commitment in sportsVerónica Baena14. The Management of Football Brands: Brand identity management illustrated by Borussia DortmundGerd Nufer, André Bühler and Sarah Jürgens15. Brand Image Impacts on Spectators’ Purchase Behavior: The German football club VfB StuttgartJens Blumrodt16. The ACF Fiorentina Marketing: The strength of local identityPatrizia Zagnoli and Elena Radicchi17. Supporter Engagement through Social Media: A case study of Liverpool Football Club James A. Kenyon and Guillaume Bodet18. Manchester United: The capitalized history, from the 1960s to todayClaude Boli19. Professional Football in China: Retrospect and prospectDongfeng Liu20. Marketing Football: Perspectives from the Japan Football League (J. League)Yoshifumi Bizen and Shintaro SatoGeneral ConclusionNicolas Chanavat, Michel Desbordes and Nicolas Lorgnier
£204.25
Taylor & Francis Ltd Alleviating Poverty Through Profitable
Book SynopsisPoverty is an unnecessary form of human degradation and badly conceived economics. Our thesis is that poverty can be reduced, if not eradicated, both locally and globally. But this will occur only if we change our shared narratives about global free enterprise, remind ourselves that poverty is a system, and conceive of poverty alleviation as a bottom-up project. There is no one size fits all for poverty reduction. Rather, poverty is a system and must be addressed locally. It is our aim, as it is the aim of the United Nations, the World Bank, and many other organizations, to erase it from our vocabulary and from this planet.With a series of case studies that accompany each chapter, this book should assist readers in thinking about poverty alleviation from a number of perspectives, from bottom-up entrepreneurial projects, local-corporate ventures, with publicprivate partnerships, from focused philanthropy, with education and health care initiativTrade Review"Patricia Werhane and her colleagues show how our mental models blind us from seeing new realms of possibilities. In this gem of a book, they portray poverty for what it represents for business--an opportunity to dramatically improve peoples' lives."Stuart L. Hart, S.C. Johnson Chair in Sustainable Global Enterprise, Cornell University."The authors lay out a compelling case of how the private sector represents a powerful force against global poverty. They develop a model that inextricably links corporate social responsibility with competitive advantage."Robert Weisberg, former U.S. Ambassador to the Republic of Congo and Global Ethics Officer for Nokia Siemens Networks.Table of Contents1. Poverty is a System 2. Traditional Strategies for the Alleviation of Poverty 3. Mental Models and Contributing Biases on Global Poverty 4. Narratives of Multinational For-Profit Enterprises and Corporate Social Responsibility 5. Global Poverty and Moral Imagination 6. Institutional Barriers, Moral Risk and Transformative Business Ventures 7. Public-Private Partnerships and other Hybrid Models for Poverty Alleviation 8. Agriculture in the Developing World 9. Focused Philanthropy
£128.25
Taylor & Francis Ltd Pricing Strategy Implementation
Book SynopsisPricing can truly transform organizations. The impact of pricing on organizations is a result of two factors: pricing strategy development and the implementation of these strategies. Implementation is arguably the most difficult part in the pricing strategy process where even seasoned practitioners demand guidance. Pricing strategy development requires creativity, analytical rigor, and an ability to master the internal political competition for scarce resources, but it takes place in a well-defined environment. Fast forward to strategy implementation: competitors that stubbornly fail to behave according to assumptions, new entrants, internal resistance, new opportunities, changing customer preferences, leadership changes, regulatory interventions, or market growth rates that change unexpectedly are some of the intervening variables between the pricing strategy originally developed and the strategy actually implemented. This book provides the theories and best practices that enable tTrade Review"Pricing builds or destroys value faster than almost any other business action. Yet, pricing remains under-researched in academia and often guess-work in companies. Managers typically want their prices to reflect value, but translating value into a market price is a complex organizational as well as analytical task. Pricing Strategy Implementation brings relevant and timely frameworks, practice, and insights to that task. It is essential reading in a world where buyers now have easy access to product and supplier comparisons." — Frank V. Cespedes, Harvard Business School, USA"Featuring numerous real-life examples and based on expertise and thought leadership, Hinterhuber and Liozu’s book will give you lots of recommendations and best practices on how to develop skills, capabilities, and tools. This is a must-have in your pricing library and a must-read for anyone in search of strategies to improve their business results through strong pricing execution." — Kevin Mitchell, President of the Professional Pricing Society, USA"Being in charge of different pricing strategy implementations in global organisations, I recommend this book for all who are part of a pricing project. Pricing Strategy Implementation will inspire you to think and look at the behavioural change and company business opportunities in a new and powerful way. It is about how to translate and design a pricing strategy into result." — Tom Wingren, Director of Pricing & Value Selling at Wärtsilä Marine Business"Hinterhuber and Liozu’s book is like a lighthouse in the most critical phase of the pricing journey, the Pricing Strategy Implementation. This book leverages real-life experiences of companies that went through the journey, highlighting also the power of Digital in the pricing transformation. This is a must-read for leaders that are looking to improve business profitability." — Diego Comina, VP Industrial Digital Product-Former Pricing Leader at General Electric, USATable of ContentsPart 1: Introduction 1. Introduction: Implementing pricing strategies Part 2: Aligning the Organization around Pricing Strategy Implementation 2. Implementing pricing strategies – the frameworks to drive profits by pricing actions 3. Elevating the cost of doing nothing – An interview with Mark Shafer Part 3: Pricing Strategy Implementation – The Role of the Sales Force 4. Interview: the role of the sales force in pricing strategy implementation 5. The strategic account manager as ecosystem captain – driving profits via pricing 6. Designing Sales Force Compensation Programmes to Improve Pricing Execution Part 4: Pricing Strategy Implementation – The Role of Marketing 7. Implementing pricing strategies by developing and implementing effective discounting practices 8. Designing and Executing B2B Customer Segmentation 9. Training Programmes to Boost Pricing Execution 10. Implementing a structured Pricing Strategy approach Part 5: Implementing Pricing Strategies that Win Deals 11. Pricing large deals: Insights into capabilities and tools that help to win large deals profitably 12. Pricing to Win – A framework for strategic big decision making 13. Value Quantification – Process and Best Practices to Document and Quantify Value in B2B 14. Implementing Pricing Strategies via Quantified Value Propositions 15. Adopt Value Selling: Best Practices to Drive Sustainable Organizational Change 16. Executing Price Control in Five Simple Steps 17. Eight Best Practices to Improve Pricing Execution
£43.69
Taylor & Francis Contemporary Issues in Branding
Book SynopsisThis book provides students and academics with a comprehensive analysis of the theory and practice of branding. The challenge to explore new and effective ways of harnessing the power of communication to engage with company stakeholders in interactive, immediate and innovative ways is ever-present in the digital era. Digital marketing and social media create opportunities for managers to communicate their brandâs identity to their consumers and stakeholders. Yet, limited empirical research exists to elucidate these issues, and less still that assists our understanding of branding issues at an international level.Recognising the complexity and plurality at the heart of the branding discipline, this text explores the relationship between brands, identity and stakeholders. Working through building, designing and maintaining a brand, the authors consider such aspects as strategic planning and campaign management, research and measurement, media relations, employee communication, Trade Review"Contemporary Issues in Branding … does what it states on the cover. To managers it engages the power of branding to stimulate target markets. To those studying branding it is a highly informative book covering concepts and applications with a diversity of examples and cases." — Professor Len Tiu Wright is Editor-in-Chief at Cogent OA Business & Management. She had previously been Professor of Marketing at the University of Huddersfield and De Montfort University, UK and Visiting Professor at the University of Keele, UK"This compendium focusing on contemporary issues in branding will be of interest to almost anyone with an interest in developments in branding. The book explores both traditional and novel perspectives on the territory. Contemporary Issues in Branding will engender deliberation and reflection among branding scholars and managers alike. Clearly, the editors are to be congratulated for broadening the branding oeuvre." — Professor John M.T. Balmer, Professor of Corporate Marketing and Director of the Marketing and Corporate Brand Research Group, Brunel University Business School, London, UK; quondam Professor of Corporate Identity/Brand Management, Bradford University School of Management, UK"The book is a nice collection of views contributed from a number of very well-known authors on brand building, brand design and the stakeholders in this process, followed by a concluding link with brand related outcomes. The research results and practical examples come from many perspectives and industries, reflecting the current state of development in brand management. It is an interesting read for people working in brand management both as academics and practitioners." — Professor Cleopatra Veloutsou is Professor of Brand Management at the Adam Business School, University of Scotland, UKTable of ContentsPart 1: Introduction 1. Introduction to Branding: Issues and Perspectives Part 2: Building a Brand 2. Understanding Brands with Contemporary Issues 3. Branding: Performance and Profit 4. Brands, culture, leadership and differentiation: testing the effectiveness of highly performance-oriented appeal in four European countries 5. The impact of GDPR on brands responsibility: Between a "new normal" customer-centricity and the risk of reputational damage 6. Branding: Ethic, sustainability, and Inclusion Part 3: Designing a Brand 7. Branding: Aesthetics. Building Brand Value through Art and Architecture 8. Branding: Voice 9. Sensory Branding: What it is, why it matters, and how to use it 10. Branding: Virtual space: past, present and new directions in virtual worlds Part 4: Branding and Stakeholders 11. Branding: Internal and External Stakeholders 12. Global branding 13. Office Branding in the Digital Age 14. Branding: Online community Part 5: Conclusion 15. Consumer-Brand Relationship: Building Consumer value, Consumer loyalty and Business Performance 16. Branding Customer Value
£128.25
Taylor & Francis Ltd Exchange Behavior in Selling and Sales Management
Book SynopsisExchange Behavior in Selling and Sales Management presents a pragmatic and easy-to-implement framework for the successful operation of selling and sales management. Focused specifically on the value-exchange behavior of buyers and sellers, the book is composed of eight fundamental building blocks, which provide: A revolutionary framework to describe the dynamics of consumer and organizational buying processes A scientific, analytical approach to the personal elements in selling A much needed insight into the personal interactions between buyers and sellers, both the implicit and explicit A new and unique structure which integrates psychographic data mining and modeling techniques in a sales context, for the first time Exchange Behavior in Selling and Sales Management reflects selling and sales management practices within the field, based upon the extensive experience of the authors and other contributors. It is essential reading for advanced students, practitioners and researchers inTable of ContentsPart 1 Exchange Behavior in Selling and Sales Management (X-Be); Chapter 1 Overview of the (1 + 7) Elements of X-Be; Chapter 2 Phases of the Purchase Process Model: Value Formation and Exchange on the Part of Customer; Chapter 3 Key Persons and Core Opinion Leaders: Value Roles on the Part of Customer; Chapter 4 Views on Criteria: Base for Judging Value; Chapter 5 Buying Points and Selling Points: Expression of Customer Value; Chapter 6 Deliverability and Integrated Product: Totality of a Purchase in Terms of Value; Chapter 7 Appropriate Communicators and Networked Resources: Facilitators of Value Formation and Exchange; Chapter 8 Selling Status Indices: Measures for Monitoring the Value Integration Process; Chapter 9 Dealing with Competition: An Approach from the Perspective of Customer Value; Chapter 10 Putting the Elements Together: A Roadmap for Effective Selling and Sales Management; Part 2 Theoretical Foundations and Advanced Topics; Chapter 11 Theoretical Foundations; Chapter 12 Advanced Topics for Researchers;
£171.00
Taylor & Francis Ltd NeuroLinguistic Programming for Change Leaders
Book SynopsisWe know a lot about change leadership. We understand how to design change programmes, and we know how to prescribe best practice change methods. Yet, despite all this knowledge, it is reported that up to 70% of change leadership projects fail to realize many of their objectives. The fault lines are cited as occurring at the micro level of social interaction. What we don't adequately explain and demonstrate within the change leadership literature is how change leaders may consciously generate in themselves and in others resourceful mindsets, emotions, attitudes, and behaviours to enable positive change leadership dynamics. Neuro-Linguistic Programming for Change Leaders: The Butterfly Effect fills this gap by connecting the practices of personal development with those of corporate change leadership.This book has the vision of advancing NLP as a serious technology in the change leader's tool box. The book introduces to Trade ReviewI genuinely believe that if Human Resource/Organizational Development professionals are to make a meaningful contribution to their business, it is essential that they are considered to be experts on human behaviour, and are equipped with a quiver full of ideas that could support the continued successful development of their business. In this book, David has presented a fantastic distillation of his ability to accessibly communicate his expertise in researching and disseminating novel and meticulously researched themes for the professional practitioner’s tool-kit. Leatham Green LLM; MBA; ACEL; BA. and Founder of The Mindful HR CentreEye-opening, enlightening, and forward thinking. David’s book ambitiously combines the topics of change leadership and Neuro-Linguistic Programming to produce a paradigm shifting piece of work. He lucidly describes an innovative and practical approach that will help create conscious, reflective, and productive leaders. In an ever-changing world, David’s ideas and strategies will, I believe, become the essential difference that makes the difference.Steven Burns, NLP Trainer, Director & Founder of The Scottish Centre of NLPNeuro-Linguistic Programming for Change Leaders: The Butterfly Effect is an essential book for managers involved in leading change. David’s approach to broadening our understanding of the role of human behaviour and its dynamic relationship regards managing complex change is both practical and welcomed. In this book David provides an in-depth understanding of the ‘softer side’ of change leadership and a set of user friendly NLP tools to strengthen the skills set of the modern change leader." Jens Starke Product Manager and functional Chief Designer (MES) at Volkswagen AGTable of ContentsList of Tables; List of Figures; Foreword; Introduction to the Book; Book Structure; Section 1: The Theory and Operational Context of NLP; Chapter 1: Conscious Leadership; Chapter 2: NLP as a field of Applied Sociology; Chapter 3: New Management Practices: Paradigm Change; Chapter 4: ‘The Map is Not the Territory’: Reframing change leadership; Chapter 5: It starts with Oneself: The Butterfly Effect; Chapter 6: NLP and the Law of Requisite Variety; Chapter 7: The NLP Paradigm; Section 2: Applied NLP; Chapter 8: Building the Case for Change; Chapter 9 Building Psychological Safety; Chapter 10: Un-packing the Mindset Mix; Chapter 11: Meta-programmes; Chapter 12: Framing of Experience; Chapter 13: Caretaking and Guiding; Chapter 14: A model of Rapport Building; Chapter 15: Communication Models; Chapter 16: NLP and OD: Two not-so-distant Relatives. It’s Time for Collaboration
£35.14
Taylor & Francis Ltd The Journey to a Personal Brand
Book SynopsisTransitions in life are now a reality for everyone. This book takes you through the journey to create your own Personal Brand and take ownership of and address these transitions based on your values, career, skills, knowledge and aims. A Personal Brand is a positive in the reader's life professionally, personally and psychologically. It builds people's confidence and is founded on who they are, their achievements and successes, as well as their technical and person-to-person skills. Drawing upon well-known Personal Brands, including Walt Disney, Nelson Mandela and Steve Jobs, The Journey to a Personal Brand forces readers to reevaluate themselves critically and honestly. Readers are guided through creating a distinctive brand from scratch through to launching it on digital media.This intensely practical guide is essential reading for the professional, the return-to-worker, the student and early retiree alike or those wishing to improve their life and bring addeTrade Review"Douglas Commaille has created a straightforward guide to applying his branding philosophy and practice to an individual, citing many useful examples from past and present. Anyone wishing to improve their market awareness will welcome this book." Jack Berkovi, author and previously Head of Brand and Client Care at Grant Thornton"The author has a particular knack of presenting clearly, understandably and logically new marketing and branding concepts which have been waiting for someone to make them accessible and deployable for some considerable time" Chris Delger FRSA, former Brand Manager, Beecham/GlaxoSmithKline, former Head of Brand, Parcelforce and former Head of Commercial Policy, Royal MailTable of ContentsDedication, Acknowledgement, Foreword, List of Figures, List of Personal Brands, Chapter 1 An ever changing World, Chapter 2 From Brands to Personal Branding, Chapter 3 The Personal Brand Equation, Chapter4 Creating a Personal Brand Profile, Chapter 5 Getting into the detail of the Personal Brand profile, Chapter 6 Giving your Brand superior competitive, Chapter 7 Honing the Building Block of your Personal Brand, Chapter 8 The Archetypes that shape your personal brand, Chapter 9 Your Personal Brand value proposition, Chapter 10 Your Personal Brand Narrative, Chapter11 Launching your over the Digital Parapet, Chapter 12 Content is nothing without Context, Chapter 13 Overview of the Personal Brand development process
£54.14
Taylor & Francis Ltd Wellbeing for Sustainability in the Global
Book SynopsisWellbeing in the workplace is an essential element in fostering a worker's sense of being valued, ensuring their engagement, and ultimately leading to higher levels of productivity and organizational performance. This important book specifically adds to the discussion by taking a global perspective, and evaluates wellbeing in the workplace in different countries, identifying both universal issues and specific cultural issues. Chapter authors have been drawn from across five continents and eleven countries to provide ground-breaking research in wellbeing from different regional perspectives, looking at both developed and developing world scenarios. What is clear throughout the book is that organizations that are not people-centered undermine their capacity to attain and maintain quality standards, high performance, and competitiveness. Organizational concerns about workers'' wellbeing are growing exponentially due to the global VUCA (volatile, uncertain, cTrade ReviewThe topic of wellbeing at work has been discussed by many authors for a long time. Depending on the organizational context there are multiple approaches to studying wellbeing. One of the most relevant aspects is the relationship between worker’s performance and physical and mental health. Congratulations to editors and authors for this brilliant work that explores wellbeing with broad and current approaches!Mario Teixeira Reis Neto, Professor, Doctoral and Master Business Program, Fumec University, BrazilAt a time when organizations face unavoidable disruptions it is essential a better and comprehensive understanding of wellbeing in the workplace. This book provides a collection of innovative perspectives from around the world to understand and implement solutions to improve the wellbeing of people.Jacobo Ramirez, Assistant Professor in Latin American Business Development, Copenhagen Business School, DenmarkThe social construction of wellbeing at work is being challenged by new cohorts of workers whose values and priorities are shaped by historical social and economic global events quite different from previous generations. This book helps organizations understand those differences, how to build workplace environments and cultures that support these new generational paradigms and can include their best and brightest.Josephine McMurray, Assistant Professor, Lazaridis School of Business & Economics, Wilfrid Laurier University, CanadaThere are two important roles of management in society: to create innovations and new products that satisfy societal needs, and to manage and nurture healthy organizations that promote the wellbeing of collaborators. This book is a very timely and solid contribution to this discussion, both for educators and decision makers.Sergio Olavarrieta, Vice-Dean of the Faculty of Economics and Business, University of Chile, Chile This is an apt title to put forth in the current business environment as it entails a primordial perspective often neglected in performance management: Management is always about people and success in any kind of undertakings relies on how people feel about conditions in their workplace. Institutions prosper if they provide not just an atmosphere but real circumstances for wellbeing from the shop floor to the C-suites. The great benefit of this book is the wide array of viewpoints on wellbeing in the workplace. Roland Bardy, Board Member, Wittenberg Center for Global Ethics, GermanyThe downward cycle of being over-extended and exhausted negatively affects the organisational culture. These cycles can lead to burnout for individuals and slow death for organizations. This book analyzes one of the most worrying and essential matters of our current society: wellbeing at work. From an innovative and practical perspective, it is a crucial book for organisations genuinely interested in understanding wellbeing in the workplace and the main issues and challenges impacting it.Jorge Colvin, Associate Professor, Department of Finance, Faculty of Economics and Business,The Schiller International University, USAThis compilation of chapters on well-being is very timely as workplace stress increases with the pressure to compete. I found the book very informative and well written.Joyeeta Gupta, Professor of Environment and Development in the Global South, University of Amsterdam,The NetherlandsIn a world where the conditions and contexts of business models globally are continually changing and adapting, it is important to remember the foundations and pillars of organizations. Since wellbeing in the workplace is one of the most important, this book helps to understand its essence and dimensions through an exciting and relevant collection of intellectual contributions.Raúl Montalvo, Director, EGADE Business School in Guadalajara, Tecnologico de Monterrey, MexicoThis book will be useful to those who are looking for innovative ways of understanding and managing human wellbeing in organizations. It is an important contribution to comparative thinking, drawing from multiple national experiences.Jose Joaquín Brunner, UNESCO Chair, Comparative Higher Education Systems and Policies, Universidad Diego Portales, Chile For the last 80 years, scientists have been highly aware of the importance to synchronize technical with social change. Nonetheless, financial-economic performance goals frequently have superseded social goals in most management approaches. This book on human centered management and employee wellbeing resonates as a new management framework enhancing attention on the role of human beings in company's success. The alignment shown in this book converging human minded workers with high performance work systems in the workplace brings about necessary innovation in the 21st century.Peter Oeij, Senior research scientist, The Netherlands Organisation, The NetherlandsWellbeing at work is an imperative rising to the top of the agenda of company managers, policy makers and stakeholders. The workplace is, besides providing a living, also about a positive environment to develop oneself and to find meaningful relations with others. This book shows how to understand the emerging concept of human wellbeing in the workplace. It shows that wellbeing at work is no longer a luxury of Western workers but a priority worldwide. The book shows and shares experiences from around the world on wellbeing at work. Practitioners and researchers will find good reasons to invest time in this important subject.Steven Dhondt, Professor in Sociological Research, University of Leuven, Belgium The effects of economic globalization have produced negative effects on the health of workers with major managerial challenge for organizations. Social development and economic growth are sustainable when they are synchronized with the promotion of wellbeing at work. The global effects are even more perverse in countries like Brazil where organizations are less inclined to make investments in strategies and structures that promote wellbeing at work. This book includes relevant international contributions from a variety of countries about organizational changes focused on effective management of wellbeing at work. I highly endorse its publication.Jairo Eduardo Borges-Andrade, Professor, Graduate Program in Social, Work and Organizational Psychology, University of Brasília, BrazilNurturing wellbeing of individuals and organizations in a sustainable way is a major challenge of Industry 4.0. Wellbeing is a major indicator of quality of life, health, adjustment, and thriving. This book breaks new ground by bringing wellbeing to the forefront on a sustainable and global basis.Nicholas Beutell, Professor of Management, School of Business, Iona College, USAThe amount of challenges and disruptions the workforce and managers are facing are unprecedented in modern history. Demographic change, competing global markets, economic uncertainty, new technology, all defy the most important dimension of the workplace: people. Organizational mission and the wellbeing of people present significant challenges to balance, but in the last century the metrics of success has been skewed towards financial outcomes often at the expense of people and wellbeing. This book explores a comprehensive number of paths to success centered on people across many dimensions of wellbeing, from safety to job satisfaction, from education to achieving self-actualization. A certainly welcome new vision of wellbeing in the workplace! Ronald W. Tarr, former Senior Research Faculty Member & Lab Director (ret) , Institute for Simulation and Training, University of Central Florida, USA This timely book on well-being for sustainability is true to its title providing global perspectives on this topic. The well-researched chapters offer a diversity of perspectives, including psychological, sociological and labor market insights, together with a critical look at issues of talent management, gender, millennial and generational issues, health and safety, cross-cultural and comparative international perspectives including those from emerging markets. The editors and chapter authors are to be commended for an insightful work which will be of great benefit to scholars and practitioners alike.Frank M. Horwitz, Cranfield School of Management, Cranfield University, UKRefreshingly practical yet profoundly insightful, this book on wellbeing crafts a must-read leadership and people development guide for managers who are working at the coal-face to engage, retain, and capitalise on the potential of every nation's rich and diverse talent.Candida Schoerger, HR Business Partner, DXC Technology, South AfricaTable of ContentsPart 1: Understanding Wellbeing 1. Psychosocial Wellbeing at Work: Reasons to Invest in Healthy Employees and Workplaces (Paola Ochoa and Josep M. Blanch) 2. Wellbeing and Gender Parity in the Workforce. Need for a New Global Approach (Maria-Teresa Lepeley) 3. Wellbeing in Organizations: Dimensions and Intersections (Nicky R.M. Pouw)Part 2: Wellbeing and Work 4. The Quality of Work-Life in Brazil (Mário César Ferreira) 5. From Stress to Wellbeing: Is Buffering Stress Enough? (Peter Essens and Maria-Teresa Lepeley) 6. Safety and Employee Health and Wellbeing (Daniela M. Andrei, Paola Ochoa, Mark A.Griffin) 7. Psychological Risks (Anabela Correia) Part 3: Emerging Forms of Wellbeing 8. An Entrepreneurship-based model to Foster Organizational Wellbeing (Jose Manuel Saiz-Alvarez) 9. Wellbeing Challenges of Millennials: South Africa’s "Born Free" Generation (Linda Ronnie) 10. Exploring Education for Wellbeing in Peru (Kety Jáuregui)
£128.25
Taylor & Francis Ltd Five Superpowers for CoCreators
Book SynopsisThis groundbreaking and timely book provides change makers, organizations and facilitators with practical tools to initiate and conduct multi-stakeholder co-creation processes. Such processes are of critical importance in times of rapid change, where mega trends and grand challenges influence the market dynamics of business in entirely new ways. The book provides a concrete pathway for business to become future-ready by building capacity to work outside its traditional boundaries.The book unfolds the shift of multi-stakeholder teams from a state of competition to a state of collaboration, addressing the inner and outer dimensions of such a change. The five superpowers identified in the book are: (1) the genuine engagement of individuals, (2) collective solutions of groups, (3) transformative spaces created by facilitators, (4) the building blocks of co-creation, and (5) an effective strategy process for organizations. The book explores the challenges to achieve each of tTrade Review‘In a world of ever increasing uncertainty, fear, and separation, we drown in conflicts. The conflicts take root not in our weaknesses but in our strengths. In this amazing book we learn how to integrate our competing strengths to co-create the world for which we all yearn. It is a must read.’ — Robert Quinn, Professor Emeritus, Ross School of Business, University of Michigan‘We live in a world of disruption that makes us either turn backwards by closing our mind, heart, and will (i.e. amplifying ignorance, hate, fear) or leaning forward through opening our mind, heart, and will (i.e. cultivating curiosity, compassion, courage). Which of these two pathways we embody is a question of our intention and our capacity. This book tells you how to develop the capacity for the second path. How to co-create as an individual, as a team, and as an organization. Essential reading for change makers and forward thinking organizations.’ — Otto Scharmer, author of Theory U‘We are at a period in our collective history where the anticipated changes now emerge as realities that consist of complex and systemic challenges. We need to work together to achieve the seismic shift that can catapult us into a new economic order, which is more social, lean, integrated and circular. The book offers a concrete pathway to achieve the 2030 Agenda for Sustainable Development through much required co-creation. Read the book and be inspired.’ — Lise Kingo, Executive Director, United Nations Global Impact‘For all leaders – current and future – this book provides an invaluable roadmap. It explains the process of collaboration in a structured way, and shows through a series of practical exercise how leaders can become change makers.’ — Paul Polman, Chief Executive Officer, Unilever plc'In times of transformation, the world certainly needs change makers charged with superpowers and Katrin Muff's innovative approach to co-creation has given her invaluable insights into how to cultivate them. An essential and highly readable book.' — Kate Raworth, Doughnut Economics‘In a world of every increasing uncertainty, fear, and separation, we drown in conflicts. The conflicts take root not in our weaknesses but in our strengths. In this amazing book we learn how to integrate our competing strengths to co-create the world for which we all yearn. It is a must read.’ — Robert Quinn, Professor Emeritus, Ross School of Business, University of Michigan‘We live in a world of disruption that makes us either turn backwards by closing our mind, heart, and will (i.e. amplifying ignorance, hate, fear) or leaning forward through opening our mind, heart, and will (i.e. cultivating curiosity, compassion, courage). Which of these two pathways we embody is a question of our intention and our capacity. This book tells you how to develop the capacity for the second path. How to co-create as an individual, as a team, and as an organization. Essential reading for change makers and forward thinking organizations.’ — Otto Scharmer, author of Theory U‘We are at a period in our collective history where the anticipated changes now emerge as realities that consist of complex and systemic challenges. We need to work together to achieve the seismic shift that can catapult us into a new economic order, which is more social, lean, integrated and circular. The book offers a concrete pathway to achieve the 2030 Agenda for Sustainable Development through much required co-creation. Read the book and be inspired.’ — Lise Kingo, Executive Director, United Nations Global Impact‘For all leaders – current and future – this book provides an invaluable roadmap. It explains the process of collaboration in a structured way, and shows through a series of practical exercise how leaders can become change makers.’ — Paul Polman, Chief Executive Officer, Unilever plcTable of ContentsPart I: The Dynamics of Change 1. The Interconnection of Society, Organizations, and Individuals 2. The Dynamics of Stakeholder Transformation Part II: Challenges and Solutions for Stakeholder Co-creation 3. Superpower#1 – Genuine Engagement of Individuals 4. Superpower #2 – Collective Solutions of Groups 5. Superpower #3 – Transformative Spaces of Facilitators Part III: Co-creation for Change Makers 6. The Different Types and Roles of Change Makers 7. Superpower #4 – The Building Blocks of Co-creation 8. Measuring Progress in Co-creation Part IV: Co-creation for Organizations 9. Superpower #5 – The Positive-impact Tool of Organizations Part V Conclusion 10. The Five Superpowers of Co-creators
£35.14
Taylor & Francis Ltd Pricing Analytics
Book SynopsisThe theme of this book is simple. The price the number someone puts on a product to help consumers decide to buy that product comes from data. Specifically, itcomes from statistically modeling the data.This book gives the reader the statistical modeling tools needed to get the number to put on a product. But statistical modeling is not done in a vacuum. Economic and statistical principles and theory conjointly provide the background and framework for the models. Therefore, this book emphasizes two interlocking components of modeling: economic theory and statistical principles.The economic theory component is sufficient to provide understanding of the basic principles for pricing, especially about elasticities, which measure the effects of pricing on key business metrics. Elasticity estimation is the goal of statistical modeling, so attention is paid to the concept and implications of elasticities.The statistical modeling component is advanTable of ContentsList of Figures; List of Tables; 1 Preface; I Background; 1 Introduction; 2 Elasticities – Background and Concept; 3 Elasticities – Their Use in Pricing; II Stated Preference Models; 4 Conjoint Analysis; 5 Discrete Choice Models; 6 MaxDiff Models; 7 Other Stated Preference Methods; III Price Segmentation; 8 Price Segmentation: Basic Models; 9 Price Segmentation: Advanced Models; IV Big Data and Econometric Models; 10 Working with Big Data; 11 Big Data Pricing Models; 12 Big Data and Nonlinear Prices; References
£37.99
Taylor & Francis Ltd Routledge Handbook of Sport and the Environment
Book SynopsisThe natural environment is a central issue in both academic and wider societal discourse. The global sport industry is not immune from this discussion and has to confront its responsibility to reduce its impact on the natural environment. This book goes further than any other in surveying both the challenges and the opportunities presented to the sports industry as it engages with the sustainability agenda, exploring the various ways in which sport scholars can integrate sustainability into their research. With a multidisciplinary sweep, including management, sociology, law, events, and ethics, this is a ground-breaking book in the study of sport. Drawing on cutting-edge research, it includes over thirty chapters covering all the most important themes in contemporary sport studies such as: climate change, sustainability, and corporate social responsibility ethics, governance, and the law event management, tourism, and pollutiTrade Review"This handbook serves as an important text for sport and/or environmental management graduate students and is a valuable reference for sustainability practitioners, operations professionals, and communications executives at sports leagues, teams and venues. It provides rigorously researched examples of a wide variety of environmentally-focused initiatives that can be built upon by teams and venues currently sitting on the green-sports side lines. It lays the groundwork for more refined and meaningful green-sports scholarship and textbooks in the future." - Lew Blaustein, GreenSportsBlog.com "This handbook serves as an important text for sport and/or environmental management graduate students and is a valuable reference for sustainability practitioners, operations professionals, and communications executives at sports leagues, teams and venues. It provides rigorously researched examples of a wide variety of environmentally-focused initiatives that can be built upon by teams and venues currently sitting on the green-sports side lines. It lays the groundwork for more refined and meaningful green-sports scholarship and textbooks in the future." - Lew Blaustein, GreenSportsBlog.com "This text would serve students well in an undergraduate survey course on sport and the environment and as a supplemental text for graduate facility management, event management, sociology, and governance courses. Overall, the text offers a much-needed foundational text to promote more robust knowledge of sport and the environment and how to leverage that knowledge to create a more synergistic relationship between the two." - Joyce Olushola Ogunrinde, University of Houston, Journal of Sport Management "The chapters in this book show the variety of environmental issues and initiatives in sports. While many highlight how sport organization, facilities, participants and supporters still act in unsustainable ways, there is a translation of an abundance of positive examples. I read this volume as one of many signs that sport can no longer escape issues of environmental impact, sustainability and climate change." - David Svensson, Chalmers University of Technology, idrottsforum.org Table of ContentsForewords [Russell S. Seymour] [Geert Hendriks] Section I: Foundations of Sport and Environmental Sustainability 1. An introduction to environmental sustainability and sport [Brian P. McCullough and Timothy B. Kellison] 2. Robustness of the sport and environment sustainability literature and where to go from here [Cheryl Mallen] 3. Economics, sport, and the environment: Incentives and intersections [Allen R. Sanderson and Sabina L. Shaikh] 4. Ethical foundations for sustainability in sport [Danny Rosenberg] 5. Climate change and the future of international events: A case of the Olympic and Paralympic Games [Lisa M. DeChano-Cook and Fred M. Shelley] 6. Sport-environmental sustainability (sport-ES) education [Greg Dingle and Cheryl Mallen] Section II: Management and Marketing 7. Organizational capacity and sport, the environment, and sustainability: Making the case for capacity building [Julie Stevens] 8.The Olympics: Institutionalization and standardization of sustainability [Jon Helge Lesjø and Erlend Aas Gulbrandsen] 9. Environmental sustainability rhetoric in sport [Michael E. Pfahl] 10. Marketing sustainability through sport: The importance of target market insights [Galen T. Trail and Brian P. McCullough] 11. Using sustainability to attract new partnerships [Lana L. Huberty] 12. Sponsors as meso level actors in sport: Understanding individual decisions as foundational to sustainability in food and drink [T. Bettina Cornwell and Joerg Koenigstorfer] 13. Corporate social responsibility campaigns and sports sponsorship: Employee responses [Martin R. Edwards] 14. Vancouver, green capital: The green business branding strategy of the host city of an Olympic Games [Joseph Weiler and Patrick Weiler] Section III: Facilities and Operations 15. Assessing the environmental impact of economic activity surrounding major sport events [Andrea Collins and Annette Roberts] 16. Environmental certifications of sport facilities and events [Sheila N. Nguyen] 17. Resident input and mega event legacies: Environmental concerns [Kyriaki Kaplanidou] 18. Third-party assurance of sustainability reporting: The case of the London 2012 Olympic and Paralympic Game [Eleni Theodoraki] 19. Implementing environmental sustainability in athletic training operations [Kelly Potteiger] Section IV: Event Management 20. Sport venue sustainability: The role of local context and stakeholder engagement [Kathryn L. Heinze and Sara Soderstrom] 21. Sustainable behaviors and the tailgater [Andy Gillentine] 22. Tailgating and air quality [Jonathan M. Casper and Kyle S. Bunds] 23. STOKE certified: Initiating sustainability certification in surf tourism [Danny O’Brien and Jess Ponting] Section V: Sociocultural Approaches 24. Sustainability, greenwashing, and the light green approach to sport environmentalism [jay johnson and Adam Ehsan Ali] 25. Sport participation to create a deeper environmental identity with pro-environmental behaviors [Vinathe Sharma-Brymer, Tonia Gray, and Eric Brymer] 26. Sport and interspecies equity-based sustainability [Melanie Sartore-Baldwin] 27. Water and sports facilities: Usage, issues, and solutions [Kyle S. Bunds] 28. Physical activity, self-organized sport, and sustainable urban development [Karin Book] Section VI: Law and Governance 29. Going green: Environmental review, design, and operation of sports facilities [Alex Porteshawver] 30. A little green: The European Union’s efforts to promote environmental sustainability in sport [Arnout Geeraert] 31. Environmental sustainability and governance in the 2012 London Games [Vassil Girginov] 32. Law and norms in sustainability developments in the major American sports leagues [Matthew T. Bodie and Lucas D. Jackson] 33. Steady-state economics and stadiums: Using the date of ecological maturity to conceptualize and govern sport facility construction [Christopher M. McLeod and John T. Holden] 34. Epilogue: A pragmatic perspective on the future of sustainability in sport [Timothy B. Kellison and Brian P. McCullough]
£204.25
Taylor & Francis Ltd Research Frontiers on the International Marketing
Book SynopsisThis book proposes a theoretical framework identifying external and internal factors that influence internationalization strategy of Chinese brands and brand performance. It explores several key strategies e.g. standardization versus adaptation, price leadership versus branding, OBM export versus OEM export, and incremental versus leap-forward internationalization model. The relationships are examined between various international marketing mix e.g. distribution channel and pricing strategies, and brand performance. Through case studies the text also analyses the internationalization of contract-based firms.Table of ContentsChapter 1 Main Topics and Research Framework of Chinese Firms' International Branding Strategies Introduction 1.2 Literature Review on Chinese Firms International Branding Strategies 1.2.1 Research on the Selection Modes of International Branding Strategy 1.2.2 Research on Key Determinants of International Branding Strategy Choice and Its Relationship to Performance 1.2.3 Case Studies of Internationally Established Brands 1.3 Theoretical Framework of Chinese Firms's International Branding Strategies 1.3.1 International Branding Strategies 1.3.2 Relationship between External Environmental Determinants and International Branding Strategy Choice 1.3.3 Relationship between Internal Organizational Determinants and International Branding Strategy Choice 1.3.4 Relationship between International Branding Strategy Choice and Export Performance Chapter 2 Development and Main Contents of International Branding Research 2.1 Introduction 2.1.1 International Branding in Practice 2.1.2 Academics-oriented International Branding 2.2 Identification and Positioning of International Branding 2.2.1 Consumers' Attitude and Preference towards International Brands 2.2.2 Differences of Brand Image: International Brands vs. Local Brands 2.2.3 Standardization/Adaptation of International Branding 2.3 International Brand Marketing Strategies 2.3.1 Entry Strategies of International Brands 2.3.2 Brand Alliance in the Context of Globalization 2.3.3 Where Are You From? The Country-Of-Origin Effects in International Branding 2.4 Improving and Maintaining Brand Power in the Internationalization Process 2.4.1 Maintaining Brand Vitality in International Competition: Brand Research and Development 2.4.2 Brand Extension in International Market 2.4.3. Enhancing International-Market-Based Customer Brand Equity 2.5 Summary and Suggestions for Future Research Chapter 3 Two Perspectives of International Marketing: Standardization versus Adaptation 3.1 Introduction 3.
£171.00
Taylor & Francis Ltd The Routledge Companion to Consumer Behavior
Book SynopsisThe key to marketing is understanding and satisfying consumer needs, thus a knowledge of consumer behavior is essential to any organization dealing with customers, users, or clients. This book promises to be a contemporary classic. It brings together an international set of scholars, many of whom are household names, to examine the diverse approaches to consumer behavior topics. The editors employ a micro to macro structure, dividing each topic into three parts: one reflecting foundational work, one focused on emerging trends, and one covering practical applications. Each part examines the relationship between consumer behaviour and motivation, including well-being, gender, social class, and more, and concludes with practitioner perspectives on the challenges and opportunities that come with understanding customers. Readers will gain insight into how drives that are constantly in flux relate to other aspects of human cognition and behavior, allowing them to reach customers suTrade Review"Featuring leading scholars in the field, this book surveys the breadth of consumer behavior research while providing sufficient depth for readers to appreciate both the existing knowledge and knowledge gaps in the domains it covers. It is a must-have reference for anyone wishing to perform research in consumer behavior."David Gal, University of Illinois at Chicago, USA"In this new edited volume on consumer behavior, Solomon and Lowrey bring together a broad range of contributions that address many relevant topics in contemporary consumer research. The book not only reports on a broad range of topics, but also provides insights from many of the different scientific disciplines involved in consumer studies, making it a showcase of the multidisciplinary nature of the field." Arnout Fischer, Wageningen University, the Netherlands"Bringing together world-class researchers from diversified fields, this book provides a grand tour of the fast-changing area of consumer behavior. It’s up-to-date, easy-to-read, and comprehensive. A must-have for all researchers, graduate students, and practitioners who want to keep up with the research development in this area!"Yuwei Jiang, The Hong Kong Polytechnic University, China"This volume is an excellent companion to the study of consumer behavior. It covers the basic components, such as perception, motivation, attitudes, and learning. More importantly, it provides cutting-edge updates and new topics including effects of climate, the quantified self, retail therapy, and poverty. It clearly deepens and broadens our understanding of consumers."Russell Belk, York University, CanadaTable of ContentsPart I: IntroductionPreface A History of the Study of Consumer Behavior Sidney J. Levy Climate, Culture, and Consumption: Connecting the Dots Jagdish N. Sheth Part II: Well-Being Materialism: Conceptualizations, Antecedents, and Consequences Nimish Rustagi, L. J. Shrum The Therapeutic Utility of Shopping: Retail Therapy, Emotion Regulation, and Well-Being Leonard Lee, Tim M. Böttger Part III: Perception Drivers, Consequences, and Remedies of Biased Size Perceptions in Marketing Nailya Ordabayeva, Pierre Chandon Implications of Product Anthropomorphism Through Design Ana Valenzuela, Rhonda Hadi Part IV: Learning & Memory The Recall and Use of Narratives as Declarative and Procedural Consumer Knowledge Robert S. Wyer, Jr. and Tao Tao The Lies Consumers Tell: The Opportunities and Challenges of Studying Consumer Deception Christina I. Anthony, Elizabeth Cowley Part V: Self/Gender The Interplay of the Desired and Undesired Selves in Everyday Consumption Chihling Liu, Margaret K. Hogg Gender and the Self: Traversing Feminisms, Masculinities, and Intersectionality Towards Transformative Perspectives Linda Tuncay Zayer, Catherine A. Coleman, Wendy Hein, Birkbeck, Jon Littlefield, Laurel Steinfield Part VI: Motivation/Values/Personality Social Values in Consumer Psychology: Key Determinants of Human Behavior Wang Suk Suh and Lynn R. Kahle The Dynamics of Multiple Goal Pursuit: Situation and Personality as Determinants of Goal Stickiness and Switching Suresh Ramanathan Part VII: Decision Making Pricing in the Digital Age: Implications for Consumer Behavior Russell S. Winer The Quantified Self: Self-Regulation in Cyborg Consumers Rachel Ashman, Julia Wolny, Michael R. Solomon Part VIII: Attitudes & Branding How Consumers’ Attitudes Towards Brands Are Shaped Danielle J. Brick, Susan Fournier Brand Attitude Structure Frank R. Kardes, Ruth Pogacar, Roseann Hassey, Ruomeng Wu Part IX: Language The Influence of Marketing Language On Brand Attitudes and Choice Ruth Pogacar, Tina M. Lowrey, L. J. Shrum On the Search for the Perfect Brand Name Sascha Topolinski Part X: Buying/Retailing/Services/Disposal How Retailing Cues Influence Shopping Perceptions and Behavior Dhruv Grewal, Anne L. Roggeveen, Lauren S. Beitelspacher Using Visual Design to Improve Customer Perceptions of Online Assortments Barbara E. Kahn Part XI: Family Power and Gender Dynamics in Contemporary Families Gokcen Coskuner-Balli, Samantha N. N. Cross Conducting International Consumer Research with Children: Challenges and Potential Solutions Tina M. Lowrey, Lan Nguyen Chaplin, Agnes Nairn, Aysen Bakir, Verolien Cauberghe, Elodie Gentina, Liselot Hudders, Hua Li, Fiona Spotswood, Anna Maria Zawadzka Part XII: Groups/Social Media Social Media Ashlee Humphreys Segmented Clusters versus Social Groupings & Status Games: The Changing Landscape of Luxury Consumers Laurel Steinfield Part XIII: Subcultures Community Lost: The Unrealized Collaborative Market Potential of Credit Unions Hope Jensen Schau and Albert M. Muñiz, Jr. Coconstructing institutions one brick at a time: appropriation and deliberation on LEGO Ideas Albert M. Muñiz Jr., Marie Taillard Part XIV: Social Class/Power The Hidden Hand of Social Class Paul Henry & Marylouise Caldwell Impoverished Consumers: What We Know, What We Don’t Know, and What We Should Do Ronald Paul Hill Part XV: Culture Multiple Shades of Culture: Insights from Experimental Consumer Research Zeynep Gürhan-Canli, Gülen Sarial-Abi, Ceren Hayran The Case for Exploring Cultural Rituals as Consumption Contexts Cele C. Otnes Part XVI: Applied Consumer Behavior Consumer Behavior in the Marketing Information Ecosystem John Wittenbraker & Norbert Wirth Emerging Trends for Consumer Behavior Practitioners Jim Multari
£204.25
Taylor & Francis Ltd SafetyII in Practice
Book SynopsisSafety-I is defined as the freedom from unacceptable harm. The purpose of traditional safety management is therefore to find ways to ensure this freedom'. But as socio-technical systems steadily have become larger and less tractable, this has become harder to do. Resilience engineering pointed out from the very beginning that resilient performance - an organisation's ability to function as required under expected and unexpected conditions alike required more than the prevention of incidents and accidents. This developed into a new interpretation of safety (Safety-II) and consequently a new form of safety management.Safety-II changes safety management from protective safety and a focus on how things can go wrong, to productive safety and a focus on how things can and do go well. For Safety-II, the aim is not just the elimination of hazards and the prevention of failures and malfunctions but also how best to develop an organisation's potentials for resilient performanceTrade Review"A truly original world-class thinker, Hollnagel’s work should be heeded by every safety and health professional. It’s hard going at times, as he profoundly challenges the traditional ways in which we understand and manage safety. But he does offer a new vision that is potentially very valuable to practitioners. In particular, Safety II could help us to revolutionise how we view accident and incident data (and the use we make of this information) and position ourselves as risk managers, not just as safety and health specialists.This approach could also give us powerful new leverage with directors and senior leaders – by changing the agenda from how we can meet the minutiae of safety and health law to how we can best work together to ensure our organisations survive and thrive."Paul Smith MA CFIOSH, IOSH Magazine and former Health & Safety Executive inspectorTable of ContentsPrefaceChapter 1: Safety Management Anno 2016 Chapter 2: What Does ‘Resilience’ Mean? Chapter 3: The Basis For Resilient PerformanceChapter 4: The Resilience Potentials Chapter 5: RAG – The Resilience Assessment Grid Chapter 6: RAG – Towards a Model of Resilient PerformanceChapter 7: Developing Resilience Potentials Chapter 8: The Changing Face of Safety ReferencesGlossary
£32.99
Taylor & Francis Ltd Waste Management and Sustainable Consumption
Book SynopsisThe accelerated pace of global consumption over the past decades has meant that governments across the world are now faced with significant challenges in dealing with the dramatically increased volume of waste. While research on waste management has previously focused on finding technological solutions to the problem, this book uniquely examines the social and cultural views of waste, shedding new light on the topic by emphasising the consumer perspective throughout. Drawing on a wide variety of disciplines including environmental, economic, social and cultural theories, the book presents philosophical reflections, practical examples and potential solutions to the problem of increasing waste. It analyses and compares case studies from countries such as Sweden, Japan, the USA, India, Nigeria and Qatar, bringing out valuable insights for the international community and generating a critical discussion on how we can move towards a more sustainable society. This book will Trade Review"In a global economy dependent upon ever rising levels of consumption, waste is the material artefact that is steadily consuming fragile eco-systems and accelerating the pace of climate change. In this book, an interdisciplinary group of scholars analyze waste not merely as a technical problem but as configurations of practices and meanings that are embedded in broader socio-cultural systems and institutional structures. This theoretically innovative, cross cultural and eminently practical study of waste, and how societies can better manage its deleterious consequences, is both timely and fascinating."Craig J. Thompson, University of Wisconsin-Madison, USA"In gathering more contributors to 'waste's table', this volume demonstrates the claim made by Richard Wilk in its afterword: that waste is the single most important link between population, consumption and climate change. In showing how waste is inexorably a matter of consumption, it will surely gather more contributors to the debate."Nicky Gregson, Durham University, UK"This volume has an absolutely essential message: achieving real sustainability requires understanding the social and cultural dimensions of consumption. In a carefully composed set of nuanced powerful chapters, some of the most eminent scholars in the field of critical consumption studies provide a wealth of arguments that help us realize why people consume and why the vicious cycles of production and consumption are so extremely hard to break. Here we learn, once and for all, that this concerns the habits of the heart and the deepest layers of identity production and that sustainable consumption simply will not be achieved just by adding more sophisticated recycling technologies or incentives to conserve."Sverker Sörlin, KTH Royal Institute of Technology, Sweden"Among the strengths of the book are the diversity of the authors' backgrounds (engineering, business, sociology, etc.) and the variety of topics they address. The many good references and index increase the usefulness of this work. Summing Up: Recommended. All readership levels."CHOICE, L. E. Erickson, Kansas State University Table of ContentsIntroduction Karin M. Ekström Part 1: Consumption and Waste 1. Recycling the Home: the Constant Flow of Domestic Stuff, Emotions and Routines Orvar Löfgren 2. The Curse of the New: How the Accelerating Pursuit of the New is Driving Hyper-Consumption Colin Campbell 3. Thinking Waste Sociologically Paul Hewer Part 2: Managing Waste 4. Factors Affecting Development of Waste Management: Experiences from Different Cultures Mohammad Taherzadeh and Karthik Rajendran 5. Waste Prevention Action Nets Hervé Corvellec and Barbara Czarniawska 6. Curbside Cartographies in an Urban Food-Waste Composting Program John W. Schouten, Diane M. Martin and Jack S. Tillotson 7. Cloth Loop: An Attempt to Construct an Actor-Network Eva Gustafsson, Daniel Hjelmgren and Barbara Czarniawska Part 3: Socio-Cultural Views on Waste 8. Exploring Food Waste Through the Lens of Social Practice Theories: Some Reflections on Eating as a Compound Practice Dale Southerton and Luke Yates 9. Environmental Consumer Socialization Among Generation Swing and Y: A Study of Clothing Consumption Karin M. Ekström, Daniel Hjelmgren and Nicklas Salomonson 10. Unpacking Corporate Sustainability: Sustainable Communication, Waste and the 3Rs in a Network Society Pierre McDonagh and Andrea Prothero Part 4: Preventing Waste 11. Upcycling of Pre-Consumer Waste: Opportunities and Barriers in the Furniture and Clothing Industries Daniel Hjelmgren, Nicklas Salomonson and Karin M. Ekström 12. Post-Ownership Sustainability Russell Belk 13. Supplementing the Conventional 3R Waste Hierarchy: Considering the Role of Carbon Rationing Maurie J. Cohen 14. Afterword Richard Wilk
£45.59
Taylor & Francis Ltd The Consumer Interest RLE Consumer Behaviour
Book SynopsisThis book guides in the advocacy process, as well as in courses in consumer behaviour, political science and law. It defines the consumer interest in many dimensions in order to be able to evaluate the effects of agricultural marketing board regulatory activity on consumers.Table of Contents1. Defining the Consumer Interest 2. Consumerism and Consumerists 3. Business and Consumerism 4. Exchange and the Consumer Interest 5. Industrial Organization 6. Consumers and the Law 7. Consumers and the Political Process 8. A Consumer Policy Framework 9. Perspectives and Prospects
£43.99
Taylor & Francis Ltd Routledge Handbook on Consumption
Book SynopsisConsumption research is burgeoning across a wide range of disciplines. The Routledge Handbook on Consumption gathers experts from around the world to provide a nuanced overview of the latest scholarship in this expanding field. At once ambitious and timely, the volume provides an ideal map for those looking to position their work, find new analytic insights and identify research gaps. With an intuitive thematic structure and resolutely international outlook, it engages with theory and methodology; markets and businesses; policies, politics and the state; and culture and everyday life. It will be essential reading for students and scholars across the social and economic sciences. Table of ContentsList of figures and tables List of contributors Preface 1 Consumption research revisited: Charting of the territory and introducing the handbookBente Halkier, Margit Keller, Monica Truninger and Terhi-Anna WilskaPART ITheoretical and methodological perspectives on consumption 2 Consumer culture theory Russell Belk3 Studying consumption through the lens of practice Alan Warde, Daniel Welch and Jessica Paddock4 Methods and methods’ debates within consumption research Bente Halkier5 Ruminations on the current state of consumer ethnography Robert V. Kozinets and Eric J. ArnouldPART IIConsumers and markets: Introduction 6 Marketing and consumer research: An uneasy relationship Matthias Bode and Søren Askegaard7 Consumers and brands: How consumers co-create Siwarit Pongsakornrungsilp and Jonathan E. Schroeder8 From production and consumption to prosumption: A personal journey and its larger context George Ritzer9 Collaborative consumption and sharing economies Stefan Wahlen and Mikko Laamanen10 Crises and consumption 1Sebastian KoosPART IIIGlobal challenges in consumption: Introduction 11 Consumption in the web of local and global relations of dominance and belonging Güliz Ger12 China – the emerging consumer power LiAnne Yu13 Consumption in Brazil – the field of new consumer studies and the phenomenon of the "new middle classes" Livia Barbosa and John Wilkinson14 Russia: Postsocialist consumer culture Olga Gurova15 Bridging North/South divides through consumer driven networks Laura T. RaynoldsPART IVPolitics and policies of consumption: Introduction 16 Political consumption – citizenship and consumerism Eivind Jacobsen17 Food labelling as a response to political consumption: Effects and contradictions Adrian Evans and Mara Miele18 Consumption policies within different theoretical frameworks Dale Southerton and David Evans19 Citizen-consumers: Consumer protection and empowerment Arne Dulsrud20 Practice change and interventions into consumers’ everyday lives Margit Keller and Triin Vihalemm21 Behaviorally informed consumer policy: Research and policy for "humans" Lucia A. Reisch and John B. ThøgersenPART VConsumption and social divisions: Introduction 22 Poverty, financing and social exclusion in consumption research Pernille Hohnen23 Poverty and food (in)security Monica Truninger and Cecilia Díaz-Méndez24 Materiality, migration and cultural diversity Marta Vilar Rosales25 Gender, sexuality and consumption Pauline Maclaran, Cele C. Otnes and Linda Tuncay Zayer26 Children as consumers David Buckingham and Vebjørg Tingstad27 Youth and generations in consumption Terhi-Anna Wilska28 Aging and consumption Carol Kelleher and Lisa PeñalozaPART VIContested consumption: Introduction 29 Sustainable consumption and changing practices Matt Watson30 Structural conditions for and against sustainable ways of consuming Bas van Vliet and Gert Spaargaren31 Retail sector facing the challenge of sustainable consumption Mikael Klintman32 Sexual embodiment and consumption Sue Scott33 Taste and embodied practice Melissa L. Caldwell34 Health, bodies and active leisure Roberta SassatelliPART VIICulture, media and consumption: Introduction 35 Consumption of culture and lifestyles Tally Katz-Gerro36 Consumption of leisure Jennifer Smith Maguire37 Fashion in consumer culture Laurie A. Meamber, Annamma Joy and Alladi Venkatesh38 Luxury consumption and luxury brands: Past, present, and futureAnnamma Joy, Russell Belk and Rishi Bhardwaj39 Social media consumer as digital avatar Alladi Venkatesh and Duygu Akdevelioglu40 Digital consumption Minna RuckensteinIndex
£209.00
Taylor & Francis Ltd Internet Retailing and Future Perspectives
Book SynopsisSince the first edition of this landmark textbook, online shopping has grown exponentially to the point that it now threatens to eclipse the high street. With online retail offering both advantages and challenges that are distinct from traditional commerce, this textbook provides new approaches to retailing and as suchhelps readers to take advantage ofnew digital technologies.This long-awaited new edition provides a thorough and substantial update to its solid core principle of digital retailing and its relationship with conventional retail methods. These principles are explained clearly and practically to provide students, entrepreneurs and researchers with a reliable guide to the implementation and operation of a successful online retailing business.Updates to this edition include: Search engine marketing and search engine optimization. New and updated case studies, including Tesco's virtual store, Ray-Ban's smart mirror, IKEA's mobile cataloguTable of Contents1. The world of e-retailing 2. The business of e-retailing in practice 3. Integration of e-retailing into an organisation 4. Understanding and communicating with the e-consumer 5. Information search on the web 6. E-store design navigability, interactivity and web atmospherics 7. E-service 8. Branding on the web 9. E-malls 10. E-retailing models 11. M-shopping 12. U-shopping 13. Multi-channel success and the future of e-retailing
£65.54
Taylor & Francis Ltd Understanding Defining and Eliminating Workplace
Book SynopsisWorkplace bullying is a severe and pervasive problem around the globe and in particular in the United States where no meaningful steps have been taken to address this problem. This book will help readers to understand and to define workplace bullying to be able to prevent, detect, remedy and eliminate workplace bullying. Readers will gain an understanding of the forms, causes and effects of workplace bullying. Readers will also be able to understand the current gaps in U.S. law and become familiar with more effective international laws to address workplace bullying. Finally, the reader will be presented with the potential paths to put an end to workplace bullying in their own workplace and in workplaces across the globe. Table of ContentsPreface: Protecting Employees’ Human Rights Part 1. Understanding Workplace Bullying Chapter 1. An Introduction to Bullying and its Impact on Workers and Workplaces Chapter 2. What Does Workplace Bullying Look Like? Chapter 3. Workplace Bullying is a Terrible Problem: Why it is so important to address workplace bullying? Chapter 4. Why Does Bullying Occur and Endure Part 2. Workplace Bullying can be addressed but is not in the United States Chapter 5. Gaps in the US Employment Law: Workplace Bullying can be, but is not Being Addressed Chapter 6. Evidence from Abroad – Steps can Be Taken to Eliminate Workplace Bullying Part 3. Ending Workplace Bullying Chapter 7. Defining the Problem - A Transformative Definition of Workplace Bullying Chapter 8. The Potential For Micro Level Solutions Chapter 9. Employer Based Solutions Chapter 10. Concerted Activity as a Solution Chapter 11. The Need for a Strong Law and Strong Enforcement Chapter 12. Conclusion
£128.25
Taylor & Francis Ltd Profession and Purpose: A Resource Guide for MBA
Book SynopsisSustainability holds the promise of an exciting new approach to business – one in which business goals are aligned with social and environmental goals. Multinational corporations are recognizing that we live in an increasingly resource-constrained world, and that more accountability for corporate social and environmental impacts will accrue to them. More importantly, forward-thinking executives understand that sustainability can present new opportunities for competitive advantage – whether that is by reducing costs, minimizing risk, appealing to increasingly conscientious customers, or reaching new markets entirely. With the growth of this field comes a host of interesting new career opportunities for MBAs. As companies are grappling with challenges like how to develop social return on investment (SROI) metrics or understand the potential impact of corporate carbon footprints on stock prices, there are new opportunities for the next generation of managers – managers who are not only trained in traditional MBA fundamentals but also grounded in an understanding of the multifaceted social and environmental challenges facing 21st-century global business leaders. Entirely new career paths are opening to MBAs interested in sustainability: sustainable venture capital, green marketing, corporate social responsibility management, carbon credit trading, and sustainability consulting, to name a few. Perhaps even more than corporate executives, MBA students understand this trend. The next generation of managers can see that the future of business will require a new set of skills and responsibilities. Between 2003 and 2008, membership in Net Impact, the global organization for MBAs and business professionals interested in sustainability, increased more than fourfold. By March 2009, over 130 business schools had a Net Impact chapter. Around the world, MBA students realize that a different model will be required for businesses in the coming decades. The career paths that fall under the broad umbrella of "sustainability" are as diverse as the MBA students themselves. One student may be interested in social entrepreneurship in West Africa, and the next will be seeking advice about clean-tech venture capital careers in Silicon Valley; a third will be interested in greening global supply chains. Corporate social responsibility, sustainable product marketing, microfinance, green real estate development, renewable energy, and other interests all likewise fall under the sustainability umbrella at times. Because of this diversity, it is often hard for business schools' career management centers to address sustainability-related career options in a comprehensive way. Many sustainability-related companies and nonprofits are not accustomed to on-campus recruiting. Others have not historically hired MBAs at all. MBA students and alumni interested in sustainability careers are often left to navigate their own internship and job search paths. And, often, they struggle. Profession and Purpose has been written to address this urgent need. Whether you are focused on an off-campus search or participating in the on-campus recruiting process, there are a host of sustainability-specific career resources you should know about. You'll need to be well versed in sustainability news and trends, and network at the right events, conferences, and company presentations. You also need to know about industry- and discipline-specific websites that post sustainability jobs for positions with titles like Corporate Social Responsibility Manager, Socially Responsible Investing Analyst, and Renewable Energy Market Analyst. Through hundreds of conversations with MBA students, professionals, and recruiters, as well as her own personal experience, the author has compiled the key job search resources and tips for MBAs interested in sustainability careers. The book provides ideas for researching companies, making the most of your networking, identifying job and internship openings, and preparing for interviews. No matter what stage of your MBA career search process you're in, this book will help you better understand your career options in the many fields of sustainability, direct you to the best resources and help you to fine-tune your sustainability job search strategy. It's the sustainability career coach MBAs have been waiting for.Trade ReviewFrom finance to operations, there is a “dizzying landscape of options” for MBA careers in sustainability. Many MBA candidates who are entering the sustainability job market are on uncharted waters. Katie Kross provides clarity, tips and resources for navigating the diverse paths to sustainability careers for MBAs in the soon-to-be released second addition of her book, “Profession and Purpose: A Resource Guide for Careers in Sustainability.” Kross states that the path for sustainability careers can take numerous off-campus routes, diverging from a largely on-campus career search for many traditional MBA careers. Her book is bursting at the seams with job hunting tactics and inspirations, providing structure to a potentially daunting task. It is written both for people just beginning their careers or those wishing to switch careers after earning an MBA. Part I: Something for everyone Despite a variety of potential career paths — from renewable energy to green marketing — Kross identifies specific themes that are helpful across the board. She gives numerous examples of specific sustainability job titles, helping job seekers gain insight into potential career options. In addition, she mentions additional training and certifications specific to sustainability, such as LEED Green Associate and GRI Reporting Certification, helping career-seekers hone in on an expertise. Some of her advice was broad enough to apply to most job-seekers, such as tips on using social media channels and networks, and others were specific to green careers, including specific websites and networking opportunities. Every paragraph, however, had some emphasis on business and sustainability — setting it apart as a useful resource to job-seekers within this niche. From job boards to informational interviews, the resource guide explores a variety of avenues for getting prepared and creating a career path, through both formal and informal approaches. Kross recommends throughout the book that career-seekers to do their homework by reading sustainability reports, relevant trade publications and blogs, and she says it’s always a good idea to speak with people to gain insights into the market. I found the section, “organizing our search” in Part I to be especially helpful. It even provides a general timeline for MBA candidates on specific activities and intentions, with many suggestions specific to sustainability, such as making the most of a Net Impact membership or attending U.S. Green Building Council and Sustainable Brands events. Parts II and III: Choosing a career path Part II of the book focuses on specific career paths, including corporate sustainability, green building and environmental conservation, with sections on trends in the field, skills needed, sample employers and key resources. It profiles people that acquired jobs in each field, with information on how they found their current position and job search tips. Each section is a goldmine for current, specific information on each career path, with insights from industry leaders. The final section of the book is filled with job search resources, again specific to sustainability careers. It’s also extremely thorough, with job posting websites, books, reports, and conferences. Even career seekers that have done a lot of previous research are likely to find some really valuable resources in this section, as it is up-to-date and very comprehensive. “Profession and Purpose” is a must-have for MBA candidates wishing to enter sustainability careers and a very useful tool for anyone wishing to start a career in sustainability. Its 200 pages are densely packed with so much information that even the most aimless green business career-seekers will gain direction and insight for a new career path. -- Sarah Lozanova * TriplePundit *Table of ContentsPreface About the author Acknowledgments Part I: Evaluating your options Getting started: MBA careers in sustainability What is sustainability? Sustainable jobs and internship options Framing your search Tips for an off-campus job search Making the most of informational interviews Gaining experience Getting to your dream job: Start with the end in mind Plan B? A note about salaries Staying the course Organizing your search Part II: Navigating specific career paths Corporate sustainability & CSR Sustainability consulting Sustainable real estate & green building Energy & cleantech Green marketing Environmental conservation/nonprofits Social entrepreneurship & impact investing Sustainable investing Mission-driven business Additional career paths Part III: Job search resources Sustainable companies Internet research resources Job posting websites Reports Books Events Geographic search resources
£31.99
Taylor & Francis Ltd Practical Wisdom in Management: Business Across
Book SynopsisPractical Wisdom in Management is the first in-depth case-study book to explore how practical wisdom from spiritual and philosophical traditions inspires corporate culture and leadership. The outcome of the Practical Wisdom Initiative, between The Academy of Business in Society (ABIS) and Yale University Center for Faith and Culture, it seeks to construct a bridge between the worlds of management and the spiritual and philosophical traditions. Covering ten major worldwide religions, Theodore Malloch provides an overview of the practical wisdom of the major faith traditions for management. It includes case studies of over twenty multinational corporations focusing on their values, spiritual inspiration and business strategy. It features case studies on corporations including: Ascension Health; Michelin; DANONE Group, Walmart; TOMS; Marriott; HSBC; Four Seasons; Guangzhou Eversunny Trading and Toyota. It is essential reading for business leaders, researchers and students of business ethics and spirituality courses and includes full teaching guidance.Trade ReviewPractical Wisdom in Management is a valuable resource, and one of the few, that provides a reasoned and credible perspective on the contribution of spiritual traditions to present management thinking and actions, and hopefully leads to a reconsideration of how to approach ethical decision-making in a corporate context. -- Richard J. Goossen, The Entrepreneurial Leaders OrganizationTable of ContentsForeword Gilbert Lessen, President, Academy of Business in Society Background CASE STUDIES Catholicism 1. Ascension Health 2. Michelin 3. DANONE Group Protestantism 4. ServiceMaster 5. Johnson & Johnson 6. Walmart 7. Herman Miller 8. TOMS Shoes 9. Cummins 10. Marriott 11. HSBC 12. Habitat for Humanity Judaism 13. Four Seasons Confucianism 14. Guangzhou Eversunny Trading Company Islam 15. Grameen Bank 16. National Bank of Kuwait Buddhism 17. Whole Foods Market Shintoism 18. Toyota Motor co. Hinduism 19. Infosys Zoroastrianism 20. Tata Group Humanism 21. Kraft 22. Timberland Conclusion About the author Index
£137.75
Taylor & Francis Ltd The Responsible Fashion Company: Integrating
Book SynopsisIn The Responsible Fashion Company, Rinaldi and Testa argue that the fashion industry is at a crossroads: the need for a global shift to a sustainable model has never been more urgent. Yet, they demonstrate that we are witnessing a revolution led by conscious consumers and enlightened companies, who are redefining the rules of the fashion market. The question is: when will the rest of the industry catch up? Rinaldi and Testa raise a fundamental but often neglected issue in the fashion sustainability debate: long-term equilibrium can only be achieved by integrating economic goals with environmental, social and ethical values. "The Responsible Fashion Company" provides a clear overview of the theory, challenges and opportunities of sustainability in the industry and demonstrates how fashion companies can achieve competitive advantage through sustainable innovation. The authors show how leading fashion companies are challenging traditional thinking and present inspiring examples from pioneers such as Gucci, Levi's, Timberland and Brunello Cucinelli, who create quality products without leaving a negative impact behind. Refreshing and timely, The Responsible Fashion Company is essential reading for the socially conscious consumer and anyone with a professional or personal interest in the fashion, design and luxury industries.Table of ContentsForeword Carlo Petrini Introduction 1. The new paradigms 2. The new value proposition: from the logic of profit to shared value 3. Fashion and the environment 4. Fashion and society 5. Fashion and the media 6. Fashion, art, culture and territory 7. Fashion, regulations and institutions 8. Brunello Cucinelli: an ethical and humanistic company 9. Ethics and fashion: towards a responsible value chain
£36.99
Taylor & Francis Ltd The Chief Value Officer: Accountants Can Save the
Book SynopsisIntegrated Reporting is having a profound impact on corporate thinking and reporting. Value is being assessed on the basis of the sources of value creation used by an organisation and not through a financial lens alone. In Chief Value Officer: Accountants Can Save the Planet, Mervyn King, a global corporate governance and reporting leader, challenges some of the systemic issues preventing organisations from managing in an integrated value-creation way.The shareholder-centric governance model, currently favoured by most companies, will not result in changes to corporate behaviour that can create value in a sustainable manner. The book, therefore, firmly places the accountant in the position of changemaker – the finance professional today should be more of a value officer than a financial officer. Consequently, the Chief Finance Officer should be known as the Chief Value Officer.This book explains this new approach. It encapsulates the essential reasons for adopting integrated reporting, explains its application to date and proposes the next steps needed to achieve change that will improve business, social and environmental sustainability.Trade ReviewA brand new book, ‘Chief Value Officer: Accountants Can Save the Planet' by Mervyn King with Jill Atkins (Greenleaf Publishing, December 2016), radically redefines the role of accountants.... This book is a rich source for the Globethics.net Ethics in Higher Education programme, demonstrating as it does how professions must and can be transformed into professions that create long term value for society. What is true for accountants, is true for engineers, economists, architects, doctors, and so on. - GlobalEthics.net || Book review: Chief Value Officer – Accountants Can Save The Planet Certainly anyone interested in the communication of business information, in the widest sense, or who works in the field professionally, would benefit from reading this book.Currently, too much corporate information is given in coded, and often impenetrable, language that’s designed to meet the letter rather than the spirit of regulatory requirements.It would be refreshing if corporate performance were to begin being communicated in a way in which the layman could understand it.Perhaps integrated reporting is a step along the way; and the CVO acronym will one day become as well-known as CFO and COO, on the seas of the Pythons’ mythical wide Accountancy. - International Investment - Gerry BrownTable of ContentsPrologueChapter 1: History of the Limited Liability CompanyChapter 2: The Ownerless CompanyChapter 3: The Duties of a DirectorChapter 4: The Exclusive and the Inclusive Approach to GovernanceChapter 5: From Financial Reporting to Corporate ReportingChapter 6: Sustainability Reporting and the Establishment of the IIRCChapter 7: Shifts in the Corporate WorldChapter 8: Integrated Thinking and the Integrated ReportChapter 9: The New OrderChapter 10: Value CreationChapter 11: The Benefits of IRChapter 12: The Role of Accountants in Creating ValueChapter 13: The Chief Value OfficerChapter 14: The Training of AccountantsAnnex 1: The International Integrated Reporting Council FrameworkAnnex 2: The Crown EstateAnnex 3: The Standard Bank of South AfricaAnnex 4: The General Electric CompanyAnnex 5: The Chartered Institute of Public RelationsAnnex 6: SanfordAnnex 7: Sun International
£24.99
Taylor & Francis Ltd From Oil to Knowledge: Transforming the United
Book SynopsisOver-reliance on oil challenges the long-term sustainability of an economy. The UAE’s government has placed considerable focus on a comprehensive strategic planning exercise to transform the country’s economic structure from relying heavily on hydrocarbon resources to becoming a knowledge-based economy. Non-oil is to account for 80% of the country’s economy by 2021. From Oil to Knowledge examines the role of this major powerhouse of the Arab World to transform itself into a leader in the adoption of science, technology and innovation to drive economic success on the international stage.In this first book to present and critically evaluate the extent of the UAE’s success in diversifying its economy and implementing the principles and approaches of a Knowledge Economy, the authors identify the achievements of the government to date and the areas of further development. From Oil to Knowledge will be utilized as a guide by policymakers and senior managers to enhance their ability to think strategically towards implementing the pillars of a Knowledge Economy within their own organisations and nation states.Table of Contents1. Introduction 2. Literature review3. Making the case for the knowledge-based economy 4. Methodologies and approaches5. Economic diversification and knowledge utilisation6. Science, technology and innovation in UAE7. Technological readiness and competitiveness8. Roadmap towards UAE’s 2021 VisionCase study analysisReferences
£42.99
Taylor & Francis Ltd Pretoria Leadership Conference: A special theme
Book SynopsisThe Albert Luthuli Centre for Responsible Leadership invited papers related to responsible leadership from a trans-disciplinary perspective involving the social and natural sciences. Subsequent to a lengthy review process, fifteen authors were invited to present at the the 3rd International Conference on Responsible Leadership; from these, five papers were finally selected to appear in this Special Edition.Management, leadership, and business knowledge by itself cannot ensure a sustainable and equitable future. What is needed is an integration of knowledge about responsible leadership across disciplinary boundaries, ranging from management studies and the physical sciences, to law, the humanities and social science. Only by integrating across current disciplinary boundaries can we find hope for generating what has been termed “earth system governance”, a way for humanity to manage the complexities of the world to create a just, equitable, and sustainable world for all.The five papers included in this special edition provide insight into responsible leadership and the importance of interdisciplinary dialogue in an interconnected and complex world. The perspectives converge to give us focused insights on responsible leadership as an emerging discourse, confirming the importance of bridging science, business and politics, and the role that responsible leadership plays in this. Table of ContentsEditorialMalcolm McIntosh, General Editor, Journal of Corporate CitizenshipGuest EditorialDerick de Jongh, The Albert Luthuli Centre for Responsible Leadership, University of Pretoria, South AfricaTurning Point: Seeking Sustainability LeadershipJem Bendell, University of Cumbria, UKRichard Little, University of Cumbria, UKCitizens’ response to irresponsible (or constrained) leadership as a catalyst for change: A critical assessment of leadership and followership in NigeriaSope Williams-Elegbe, University of Lagos, NigeriaAiding and abetting an escape from disciplinary parochialism: A case studyNeil Stuart Eccles, Institute for Corporate Citzenship, University of South AfricaThe Valuation of Ecosystem Services in South African Environmental Impact Assessments: Review of selected mining case studies and implications for policyJoel Houdet, African Centre for Technology Studies, Kenya Claudious Chikozho, Gauteng City-Region Observatory, Wits University, South AfricaIs integrated reporting a matter of public concern? Evidence from AustraliaPatricia T. Strong, Unversity of New South Wales, AustraliaChief Mohlomi: A pioneer in bridging knowledge from enterprises of science, business and politics in southern Africa in the 18th centuryKhali Mofuoa, Centre for Applied Philosophy and Public Ethics, Charles Stuart University, Australia
£28.99
Taylor & Francis Ltd Redefining Success: Integrating Sustainability
Book SynopsisRedefining Success: Integrating Sustainability into Management Education advocates incorporating sustainability concepts that go beyond the financial ‘bottom line’ into management education and business practice. Highlighting the UN Global Compact (UNGC), the Principles for Responsible Management Education (PRME) and the Sustainability Development Goals (SDGs), it explores conceptual and practical issues, presents case studies and other empirical evidence, and offers solutions that will both encourage and assist management educators in the incorporation of sustainability into their courses and research. incorporating sustainability into their courses and research. Written by 34 individuals from 17 countries, the book addresses these topics from a variety of theoretical, disciplinary, geographic and organizational perspectives. The authors demonstrate how management educators, collaborating with business and civic organizations, can be change agents for a better world. Written for educators, scholars and business practitioners, the volume concludes with lessons learned, challenges encountered, and implications for responsible management education.Trade Review'Redefining Success is very timely as the UN Global Compact and Principles for Responsible Management Education (PRME) focus on implementation of the Sustainable Development Goals. The book provides conceptual reasoning, innovative frameworks, practical evidence and inspirational stories on what business schools can and should do to enable new generations of managers and business leaders TO address issues of sustainability across the globe. This must-read publication builds on its sister book on integrating sustainability into business practice, Beyond the Bottom Line, and offers forward-thinking educators, practitioners and future change agents the tools to effectively redefine success in this changing environment.'Eric Cornuel, Director General & CEO, EFMD'The recently adopted Sustainable Development Goals (SDGs) provide a comprehensive and complex framework for global and local multi-stakeholder partnerships to end poverty, protect the planet and ensure prosperity for all.This consecutive volume on integrating sustainability into business and management practices builds on the cross-collaboration of the PRME Working Groups on Anti-Poverty, Anti-Corruption, and Gender Equality, while including valuable inputs from the wider PRME community and beyond. By incorporating a variety of stakeholder perspectives from across the world, the book outlines some of the key voids and opportunities for preparing current and future leaders to understand and deal with pressing global challenges. By providing examples of practical case studies, theories, and innovative approaches, the book makes a strong case for educators, scholars, and practitioners to incorporate sustainability principles and goals into management education programs. In line with the vision of the UN-backed Principles for Responsible Management Education (PRME) initiative to realize the SDGs through responsible management education, this book is a must read for individuals who are looking for inspirational examples of sustainability strategies that can be effective across a number academic institutions, businesses, and countries. The book is also a must read for individuals who are not yet clear on the importance of bringing the SDGs to every classroom and every organization.' Jonas Haertle, Head, UN Principles for Responsible Management Education'This volume shows how purpose drives innovation in management education. It is a valuable resource for anyone who believes, as I do, that business schools can be a powerful force for sustainable development. The authors are pioneers in the field, and draw on their experiences and research to provide useful frameworks, examples, and insights. But the book is not just for people like us—the believers. It is for any change-minded management educator looking for innovative ways to connect students to practice, engage across disciplines, prepare faculty for curriculum change, and more.'Dan LeClair, Executive Vice President and Chief Strategy and Innovation Officer, AACSB InternationalTable of ContentsIntroduction Chapter 1: Evolving Pathways to More Effectively Align UNGC and PRME in Pursuit of the Sustainable Development Goals Chapter 2: A responsible business education approach: Insights from neuroscience Chapter 3: Responsible Education in a Complex Context of Sustainable development: Co-creating a Pedagogic Framework for Participatory Reflection and ActionChapter 4: The PRME Curriculum Tree: A Framework for Responsible Management Education in Undergraduate Business Degree Programmes Chapter 5: Ethics, CSR and Sustainability in Marketing Education: A Review of Curricula and TextbooksChapter 6: Developing Graduate Competence in Sustainability Management: The Case of an Accountancy Programme in Sri Lanka Chapter 7: Business and Human Rights: Connecting the Managerial and Legal Aspects Chapter 8: Business and Human Rights: Learning Experiences of an Emerging Agenda at a Business School in Sao PauloChapter 9: Shaping the PRME Research Agenda: A Case Study on Students’ Engagement and Contribution in Applied Sciences Chapter 10: BEYOND THE CLASSROOM: Embedding Responsible Management Principles, Practices, and Possibilities in our Business SchoolsChapter 11: Designing a Management Education Platform for the 21st Century Learner: The Experience of La Salle Schools in the Philippines Chapter 12: Canadian Academic Uptake of the PRMEChapter 13: Rethinking Management Education in Africa – Integrating the UN PRME Principles Chapter 14: Work-Based Learning: Students Solving Sustainability Challenges through Strategic Business Partnerships Chapter 15: AIM2Flourish – Students Connecting with Businesses Doing Good for Our Own GoodChapter 16: Orange: The Color of Responsibility and Inclusion Chapter 17: Management Faculty Opening: Males Preferred Conclusion
£64.99
Taylor & Francis Ltd The Business of Human Rights: Best Practice and
Book SynopsisThe spotlight of global scrutiny has shone particularly brightly on corporations’ adverse impacts on human rights in recent years. Corporations make up more than two-thirds of the world’s top economies today, and so rightly they are being called to account for their impacts on society and the communities in which they operate. The Business of Human Rights demystifies the relevance of human rights for business, explaining how the corporate responsibility to respect human rights under the UN Guiding Principles can be implemented in practice. It provides a straightforward, practical guide that can be easily read and interpreted by managers to help businesses navigate this complex area of legislation and "soft" law to fulfil their responsibilities. It explains the potential legal, financial and reputational implications for corporations and the steps they need to take to address them. The book tracks some of the major global developments in business and human rights, including the emergence of foreign, transnational, and international law and the proliferation of multi-stakeholder initiatives on business and human rights. Case studies from a range of sectors and industries – such as extractives, apparel, fast-moving consumer goods, electronics, and banking and finance – illustrate the enormous risks and opportunities human rights pose for business in practice.The Business of Human Rights will equip corporate executives, sustainability practitioners, academics, students, and anyone interested in business’s impacts on society with the essential information and tools they need to quickly come up to speed with the rapidly evolving area of business and human rights.Trade Review"In a world in which ESG is firmly part of the landscape, successful risk management depends on shared prosperity between companies and communities if value is to be protected. Fundamental to this is an understanding of the business value of human rights. Alex Newton’s ‘The Business of Human Rights’ is a ‘must read’ for all business leaders who want to understand the environment in which business will increasingly be conducted."Sir Richard Shirreff, Co-founder and Managing Partner, Strategia Worldwide; formerly NATO’s Deputy Supreme Commander Europe"The Business of Human Rights provides both a powerful argument for why businesses should take on the protection of human rights and a thoroughly practical guide book to how they can do so. It should be on the required reading list of every human rights activist and every corporate executive."Michael W. Doyle, Columbia University, former UN Assistant Secretary-General for Policy Planning and Special Adviser to SG Kofi Annan"The old business mantra that human rights are matters for politicians is even less valid in today’s world of full transparency and media- and social media-intrusive scrutiny than it ever was. Corporate reputations can stand or fall on their treatment of human rights – see the hugely costly damage to the bottom lines of those global corporates complicit in ex-South African President Zuma’s corruption. I strongly recommend Alex Newton’s The Business of Human Rights as a straight-forward and engaging guide for business executives, public officials and students."Lord Peter Hain, Former British Cabinet Minister and Member of Parliament"This must-read primer on business and human rights should be required reading for business, civil society and government practitioners at a time of great need for unvarnished facts and wise policy prescriptions. Author Alex Newton gives the reader, practitioner and policy-maker the needed background and information as well as the tools and equipment to do the right thing in their organizations – something that seems to be in short supply in today’s turbulent business and geopolitical world. I loved this book – practical, knowledgeable, clearly written and passionate." Andrea Bonime-Blanc, Founder, GEC Risk Advisory, Global Strategist, Board Member and Author of Gloom to Boom: How Leaders Transform Risk into Resilience and Value (Routledge 2019)"Alex Newton’s book, The Business of Human Rights, sets out a clear and concise account of corporate responsibility and the UN Guiding Principles on Business and Human Rights. By providing clear explanations and practical examples, the book takes the language out of the realm of the theoretical and is a must read for anyone seeking to understand more about the intersection of business and human rights. New South Wales and the Commonwealth of Australia have recently legislated to require certain organisations to submit a modern slavery statement each year addressing the risk of modern slavery in supply chains. This book guides businesses and other entities about the steps they should take when applying due diligence as a way to identify and mitigate the risk of modern slavery in supply chains." Professor Jennifer Burn, Anti-Slavery Australia, University of Technology SydneyTable of ContentsList of Figures and Tables, Acknowledgements, About the Author, How This Book Came About, PART I: INTRODUCTION 7, Chapter One: What is Business and Human Rights? Chapter Two: How This Book is Structured, PART II: BUSINESS AND HUMAN RIGHTS IN CONTEXT, Chapter Three: The Social and Economic Context, Chapter Four: Corporate Social Responsibility Versus Business and Human Rights, Chapter Five: Background to the UN Guiding Principles on Business and Human Rights, PART III: THE IMPLICATIONS OF HUMAN RIGHTS FOR BUSINESS, Chapter Six: Legal Implications, Chapter Seven: Non-Legal Obligations and Their Implications, Chapter Eight: Preventing Modern Slavery in Corporate Supply Chains, Chapter Nine: Addressing Sexual Harassment and Discrimination in Corporate Culture, PART IV: GETTING STARTED – WHAT ACTIONS SHOULD A COMPANY TAKE? Chapter Ten: Developing a Human Rights Policy, Chapter Eleven: Assessing the Risks of Human Rights Violations in the Supply Chain, Chapter Twelve: Human Rights Due Diligence, Chapter Thirteen: Access to Remedy and Grievance Mechanisms, Chapter Fourteen: Locating Business and Human Rights in an Organisation, PART V: HUMAN RIGHTS SNAPSHOTS FROM DIFFERENT SECTORS, Chapter Fifteen: Apparel Industry, Chapter Sixteen: Fast Moving Consumer Goods Industry, Chapter Seventeen: Electronics Industry , Chapter Eighteen: Banking and Finance Industry PART VI: CONCLUSION, Chapter Nineteen, Index
£31.99
Taylor & Francis Ltd Trust Inc.: How Business Wins Respect in a Social
Book SynopsisWe are entering the age of sustainability – a business era where every company, big and small, must adapt its way of doing business to meet the realities of climate change, a finite supply of natural resources, evolving attitudes about inequality, increasing digitisation and automation. At the same time companies must meet the demands of consumers as they adjust to this rapidly changing way of life. Supercharging this change in consumer behaviour is social media – a communications revolution that is democratising and disrupting society in ways never seen before. In this book, Matthew Yeomans explains why embracing sustainability is key to helping companies articulate their sense of purpose (and their reason to exist) in a world where social media is eroding trust in all institutions. The book shows how social media has made sustainability a mainstream concern for all society, how it compelled companies to be more authentic and accountable in their actions and how it will continue to shape how companies communicate the importance of sustainability to all of society.This book is a powerful guide for both communication and marketing professionals in business, especially Fortune 500, FTSE 250 companies and agencies, on how to use social media to communicate with their audiences and stakeholders in an authentic way. It is also a guide/text book for the growing field of sustainability communication in higher education.Trade Review"Yeomans’ deep knowledge and experience of how social media has shaped modern society makes his argument for transparent and authentic sustainability communication all the more compelling."Thomas Kolster, founder of Goodvertising and one of the world’s leading thinkers on the future of good business"If you’re concerned about how you stay relevant and win the trust and respect of customers, consumers and citizens in the twenty-first century, Yeomans’ book is essential reading. (And if you’re not concerned about it, you’re probably not paying enough attention.)"Dave Coplin, CEO at The Envisioners Ltd, and expert in the use of technology in the modern world"Yeomans draws on his wealth of experience both as a journalist and a sustainability expert to explain, with clear and illuminating business examples, exactly how companies can contribute to society and their bottom line at the same time."James Ledbetter, Editor of Inc. magazine and Inc.comTable of ContentsIntroductionChapter 1: A short history of social mediaChapter 2: Sustainability goes mainstreamChapter 3: Learning to listenChapter 4: Collaborate with the crowdChapter 5: Radical transparencyChapter 6: Leaders neededChapter 7: Empower and educateChapter 8: Inspiring behaviour changeChapter 9: How to show not tellChapter 10: How to use social networksChaper 11: How to communicate your sustainability reportChapter 12: How to embrace the global goalsEpilogue
£31.99
Taylor & Francis Ltd Stop the Rot: Reframing Governance for Directors
Book SynopsisFollowing the international success of The Fish Rots from the Head: Developing Effective Directors, this sequel from Bob Garratt explains the public's distrust of the people who govern us - the directors, owners, regulators and politicians - and how this can be changed. Currently, Corporate Governance is too narrow and fragmented. The growing gap between the angry public and the urban elite, made manifest by Brexit and Trump, is due to a lack of appreciation by both parties of the roles and values of well-governed organisations in bonding a society at both national and international levels. This book pulls no punches and directly challenges directors and politicians to reframe their thinking about 'governance' to address the public's distrust of them. This is the ROT that needs to be STOPPED.This book is truly radical in going back to basics and then designing a new national action learning system between the four main players overseen by continuous public scrutiny. It is designed to counter the official reports of organisational failure that end too frequently with the weasel words 'but the main problem was a failure of corporate governance'. Currently this is code for 'so no-one can do much about it'. This book shows what can be done.The book explains how the disjointed responses to the angry public have resulted in a series of unhelpful regulations made worse by their thoughtless application. This reaction has reduced the chances of directors being able to deliver their main purpose - ensuring the future of their business by better understanding the complexities of their future financial, social and environmental policies and enabling improved creativity and thoughtful risk-taking. Stop the Rot sets governance in a much wider social context. The acceptance of global Human Values in all of our organizations, with their necessary ethics and behaviours, ensures the development of Inclusive Capitalism to the advantage of all.Trade Review'Professor Bob Garratt is once again at the forefront of challenging conventional thinking on corporate governance and fearlessly exploring areas that others fear to tread. In his relentless pursuit of excellence in governance, Professor Garratt thankfully takes us beyond yet another dissertation on rules and standards to remind us of the underlying thesis of good governance around values and trust and seeks to build on the twin issues of competence and professionalism. What I find compelling is his challenge to regulators and policy makers to demonstrate genuine commitment and leadership in encouraging thoughtful legislation and enforcement that restores the productive, but responsible, capacity of business enterprise.'Philip Armstrong, Director of Governance, Gavi Alliance and Board Vice Chair, International Corporate Governance Network'An incredibly valuable work. It needs to be studied be the leaders in business and government to begin the processes of correction. As expected by readers of Bob Garratt’s seminal work The Fish Rots from the Head, the author has not disappointed. Stop the Rot will be a handbook for all those involved in corporate entities seeking certainty of direction to improve the standing of business leaders in the community.'Denise Fleming, Managing Director, Foresight's Global Coaching, Australia'Bob Garratt adds to his library of classic works on Governance with this volume which builds on the earlier excellent analysis, on what is wrong with our boardrooms, by dealing with the ongoing frustration over a lack of implementation of previously agreed changes in corporate governance, which has undermined trust. Bob, here, prescribes more fundamental change based on learning which puts humanity, values and ethics to the fore whilst encouraging entrepreneurial direction. Anybody who is unsatisfied with the current state of governance and lack of trust should read and apply the lessons!'Canon Professor Clive Morton, Middlesex University, UK'It is clear that this new book from Bob Garratt is needed as a guide to the post Brexit Trump world. It is visionary in making bold suggestions, and it is ambitious in raising new questions. The book pinpoints the "demolishing of professionalism" as the critical cultural change that accounts for so much that we regret in today’s corporate world.'Robert A.G. Monks, author of 'Corporate Governance' and 'Corpocracy''Taking as a starting point the low level of public trust in our business leaders and politicians, Bob Garratt powerfully argues the case for rethinking what we mean by governance. In his view, rethinking is needed in organisations of all kinds - listed corporations, private companies, state-owned enterprises, even charities and co-operatives, as well as by politicians. His focus is on our systems of values and the need to re-connect our basic human values and the values in use in commercial and political life. His comprehensive study of the issues and possible ways forward should be required reading for all those who hold, or aspire to, positions of power in society.'Professor Philip Sadler, author of 'Leadership' 'Professor Garratt's latest book, Stop the Rot, focuses on the governance of governance, and clearly and succinctly lays out who are the key players, what are the key issues and what needs to be done. The 2008 Financial Crisis was a watershed, but have we really learned the lessons? Professor Garratt puts forward some interesting suggestions and solutions with a call for a new national governance framework based on strong moral values and ethical leadership. A must read for anyone interested in governance.'Jane Valls, GCC Board Directors Institute Table of ContentsSection 1: Context Foreword Introduction: From Codes and Compliance to the Leadership of Risks and Moral Values Three Unstoppable Global Pressures Demanding Better Leadership and Governance Section 2: The Four Player Analyses The Paradox of Breaking Free from the Current Logjam By Going Back to Basics Section 3: Proposals Towards a National Leadership Learning System Towards a National Learning System for Leadership and Governance
£24.51
Taylor & Francis Ltd In Search of the Good Society: Love, Hope and Art
Book SynopsisCompelling reading, this book both reinforces and elevates the role of art in the exploration and analysis of the concepts of democracy, globalization and capitalism. In the book, the author describes a post-human world, a state we have already entered. But how should we think about it, given we have already been co-opted? Can we articulate the future outside the false discipline that the market often dictates, beyond the clutches of a few social media companies, and maintain our rich diversities while holding on to those things that make life possible and worthwhile: love, hope and art?Running throughout the book is the central theme of uncertainty and divergence. It is uncompromising in asking the question about the need for a new global creation story, which has at its core not the certainties of one defined creation myth but the need to feel comfortable with the uncertainty principle both in physics and the political economy. It is up to artists, scientists and philosophers to articulate this wonder and to help us write a new global creation story based on art (the arts), uncertainty, diversity, risk and wonder – and of course knowledge. This book has the capacity to both clarify and re-shape your thinking.Trade Review'This book is an outstanding reflection on the crucial challenges of our time and a path toward a positive future. How can the good life be delivered? The author argues that decisions made through deliberate public policy can enhance and promote health, social care, education, equality and social mobility, all keys to a good society. Yet we must advance public policy with public reasoning. We must win the argument with reason. The author fears that voters today, especially in the UK and the USA, have shot themselves in the foot, like turkeys voting for Thanksgiving and Christmas. If you only read one book this year, this should be the one.'Oliver F. Williams, Director, Center for Ethics and Religious Values in Business, Mendoza College of Business, University of Notre Dame, USA'This book is TRULY BRILLIANT. I feel as if I have travelled with the author to far-flung places, back in time and close to death. It conjures up pictures of extraordinarily diverse places, yet subtly reminds us how similar, frail and yet strong we are. It weaves together such different themes so seamlessly. The text cleverly connects major world events and issues, the context of all our lives. With amazing clarity, it is a perfect balance of reflection and positivity, leaving me with a sense of connection to the world and hope.'Carol Adams, Professor of Accountancy, University of Durham, UK'In this illuminating book, In Search of the Good Society, Malcolm McIntosh engages in a wide-ranging contemplation of the theory and practice of the good society. With McIntosh’s background and experience, he is ideally suited to craft such a quest. Using optics of love, hope and art, he envisions the good life being delivered within a global society and economy. This thoughtful, well-written and insightful essay will be appealing both to optimists and realists. I strongly recommend this book for academics, practitioners and concerned citizens.'Archie B Carroll, Professor Emeritus, Terry College of Business, University of Georgia, USA'Malcolm McIntosh's latest book is a true gem. It gives all of us pause as we consider the dark realities of the world we face today, then offers hope through glimpses of what creating a good society really means. Read this book. You will be glad you did! It is brilliant. I am blown away and hope the book has great success. The last three chapters in particular are stunning in their scope and impact.'Sandra Waddock, Professor of Management, Galligan School of Management, Boston College, USA'The chapter on health is both refreshing and inspiring. Whilst acknowledging that some diseases are incurable, it takes a very positive approach as to how we can maximise our chances for being around for as long as possible, with some very practical and achievable suggestions. The chapter very clearly highlights the uncertainty over prognosis and, as a medical community, our inability to be accurate in our predictions. It outlines a number of lifestyle steps that as individuals we can all take to improve our chances of defying the odds and being long-term survivors. More than that, it shows the power of positive thinking and of living life to the full.'Mark Beresford, Consultant Oncologist and Clinical Lead for Oncology and Haematology, Royal United Hospital, Bath'Centred on his courageous story of surviving and thriving terminal cancer over six years, Malcolm takes us on an insightful, enlightening, and sometimes painful, experiential journey. It’s compelling reading. Don’t miss it…'Bimal Arora, Chairperson, Centre for Responsible Business, IndiaTable of ContentsPrefaceAcknowledgementsIntroduction: The Reflective Observer 1. This Century’s New Creation Myth1.1 Time, Nothing and God1.2 Relativity, Faure and Human Fallibility1.3 Trees1.4 Tolerance and Utopia2. Good Capitalism: Love, Hope, Art and Social Progress2.1 The Fertile Twentieth Century2.2 Different Political Economies2.3 The Good Societies2.4. Sewage and Social Progress2.5 Brief Encounter2.6 Europe Dreaming2.7 Red Geraniums and Poppies2.8 The Greek Legacy2.9 Flatpack Sweden2.10 A United Kingdom?2.11 The Ja panese Conundrum2.12 India2.13 The Chinese Ascendency2.14 The Rise and Fall of the American Century3. Health and Wealth3.1 Lessons for Longevity3.2 The Somme, Beveridge and Public Health Care3.3 Near Death3.4 Mindlessness4. The Good Society and the Post Human Future4.1 Bombs, Climate Change and Men4.2 The Good Society: Theory and Practise 4.3 What Is Needed Now: Public Reasoning and the Public IntellectualAppendix: How to Live Healthily
£130.00
Taylor & Francis Ltd Greener Marketing: A Responsible Approach to
Book SynopsisAn examination of the progress of environmental marketing on a global scale. It considers how sustainability issues are increasingly becoming critical factors in how corporations meet the ever-growing demands and expectations of customers. The purpose of the book is to provide practitioners with best-practice examples and actionable recommendations on how to implement green marketing activities. It provides information and ideas for those involved in marketing on how to incorporate green considerations into the marketing mix, as well as providing perspectives on marketing for environmental managers. To achieve a comprehensive viewpoint, the book is split into three sections. The first sets out the strategic issues and rationale for green marketing, the second addresses tactical issues in more detail, and the third provides detailed, international case studies. Topics addressed by the contributors include the growing debate around products versus services, environmental product development and eco-innovation, green marketing alliances, environmental communications, green consumers, eco-tourism and the problems associated with green marketing in developing countries.Table of ContentsAn examination of the progress of environmental marketing on a global scale. The first part sets out the strategic issues and rationale for green marketing, the second addresses tactical issues in more detail, and the third section provides detailed, international case studies.
£36.99
Taylor & Francis Ltd Managing Green Teams: Environmental Change in
Book SynopsisTo reach environmental excellence, organizations must unlock and channel the ideas and energies of their staff. This can only be achieved through the effective leadership and commitment of senior managers and the development of sound teamworking throughout the organization. To this end, forward-looking organizations have formulated a range of teams, including: environmental steering committees; environmental action teams; process improvement teams; and quality and environment circles. The aims of this book are to bring together practical experiences and theoretical developments in relation to the role of teamworking within the context of environmental management. Contributions from an international group of leading practitioners and academics present examples of how teamworking can be utilised to solve the complex and uncertain environmental challenges that organisations face. The book is divided into three key sections. The first section examines – in a number of different organizational contexts – the problems that confront managers during the process of forming and developing environmental teams. In the second section, the book examines how environmental teams can trigger changes in core operations and integrate environmental concerns in business decision-making at every level in the organization. In the final section, the focus of the book shifts to environmental networks and their role as inter-organizational co-ordinators. Managing Green Teams: Environmental Change in Organisations and Networks will be of particular interest to educationalists, consultants and practitioners. Teamworking is a well-established field, but, to date, no book has made any attempt to fully integrate teamworking and environmental issues.Trade ReviewManaging Green Teams speaks to several audiences. It is a worthwhile read for busy professionals seeking practical advice in short order ... practically every environmental professional – be they government, nonprofit, or private sector employees – will find at least a few chapters that directly relate to concerns in their organization ... as an overview of environmental teaming and a mix of time-tested theory with real-world advice, Managing Green Teams is on target and practical. - Corporate Environmental Strategy – Elsevier's Journal of Environmental LeadershipTable of ContentsIntroduction: Teams and the Management of Environmental Problems John Moxen and Peter A. Strachan 1. The Saturn Experience: Developing Habitual Routines in Manufacturing Teams Sandra L. Rothenberg 2. Corporate Commitment to the Natural Environment: Issues in a Team Approach Paul Douglas Keogh and Michael Jay Polonsky 3. Teamworking for Environmental Excellence in a University Context Sarah J. Cowell, Susan B. Hodgson and Roland Clift 4. Working with NGO Environmentalism for Land Reclamation Research Martin J. Haigh 5. Managing the Environmental Change Process: Barriers and Opportunities James E. Post and Barbara W. Altman 6. The Challenges of Internal Change Management John Moxen and Peter A. Strachan 7. Bulldozing the Green Wall: A Team-Based Approach to Integrating the Environmental, Health and Safety Function Kenneth W. Ayers and Timothy T. Greene 8. A Team-Based Approach to Graduate Education: The Minnesota Model James Perry, Sharon Anderson, Pam Davis and John Bryson 9. Managing Environmental Performance in the Organisation: A Participatory Model John Moxen and Peter A. Strachan 10. Postgraduate Team-Teaching for Central European Executives: Assessing Experience of the Environmental Training Project Zbigniew Bochniarz, Wieslaw Chodasewicz, Vilma Eri and Peter A. Strachan 11. Territorial Partnerships for Sustainable Development: Local and Regional Teamworking to Enhance the Environment Peter Roberts 12. From Environmental Loss to Environmental Gain: Multi-Disciplinary Teams in European Regional Economic Development Keith Clement 13. The UK's First Environment City Partnership: A Prototype Model for Local Sustainable Development? Ian Worthington and Alan Murphy 14. Teams in Local Environmental Action Planning: Case Studies from Central and Eastern Europe Elena Petkova and James Perry 15. Virtual Teams for Corporate Environmental Excellence Josephine Chinying Lang and Andrew Chinpeng Ho
£56.99