Hospitality and service industries Books

1530 products


  • The Tour Guide

    The University of Chicago Press The Tour Guide

    15 in stock

    Book SynopsisEveryone wants to visit New York at least once. The Big Apple is a global tourist destination with a dizzying array of attractions throughout the five boroughs. This title provides long history of tour-giving across the globe as well as the ups and downs of New York's tour guide industry in the wake of 9/11.Trade Review"The Tour Guide is an enormously interesting book. Wynn's extensive interviews and observations show us a variety of people giving tours of New York in a variety of ways, and by the time you finish the book you've learned a great deal about them, how they work, and why they do it. While The Tour Guide intersects with other classic books on urban life, Wynn's major accomplishment here is to provide a unique way of looking at cities you would never have arrived at just by thinking about them yourself." (Howard S. Becker, author of Outsiders)"

    15 in stock

    £25.65

  • Equity Derivatives

    Palgrave Macmillan Equity Derivatives

    1 in stock

    Book SynopsisChapter 1) Equity Derivatives The Fundamentals.- Chapter 2) Corporate Actions.- Chapter 3) Equity Valuation.- Chapter 4) Valuation of Equity Derivatives.- Chapter 5) Risk Management of Vanilla Equity Options.- Chapter 6) Volatility and Correlation.- Chapter 7) Barrier and binary Options.- Chapter 8) Correlation-Dependent Exotic Options.- Chapter 9) Equity Forwards and Futures.- Chapter 10) Equity Swaps.- Chapter 11) Investor Applications of Equity Options.- Chapter 12) Structured Equity Products.- Chapter 13) Traded Dividends.- Chapter 14) Trading Volatility.- Chapter 15) Trading Correlation. Table of Contents

    1 in stock

    £49.49

  • Gods and Kings

    Penguin Books Ltd Gods and Kings

    4 in stock

    Book SynopsisIn Gods and Kings Dana Thomas, author of Deluxe, tells the story of how John Galliano and Alexander McQueen changed the face of fashionIn the first decade of the 21st century the fashion world was dominated by two different but equally successful and turbulent figures. Within twelve months, Alexander McQueen had committed suicide, and John Galliano had professionally imploded. Who was to blame? And how was fashion changed by their rise and fall? Spanning the 80s, 90s and noughties, Gods and Kings tells the story of these two charismatic figures and times of great change in the world of fashion, from London''s raucous art and club scene to the old-world glamour of Parisian couture, and reveals the machinations of this notoriously secretive industry.Trade ReviewA page-turning tale of fashion's highest flyers * i-D *Fascinating... a well-told story of poetry, art and angst * Tatler *A vivid, arresting account * Evening Standard *More than a delicious read * InStyle *Riveting... [Dana Thomas] is terrific at describing the shock value of their shows * Mail on Sunday *Thomas has spoken to more than 100 fashion insiders to put together a portrait of an era dominated, in her account, by these two uncontrollable and wild talents... Thomas's narrative flits deftly between the "parallel professional journeys" of two men with a similar rebellious streak * Telegraph *Conjures up the particular madness of the fashion treadmill, with its constant quest for newness and the inevitability that a triumph would be followed by a fall * New Statesman *Occasionally titillating and ultimately poignant * T, The New York Times Style Magazine *

    4 in stock

    £11.69

  • Money and Power

    Penguin Books Ltd Money and Power

    Out of stock

    Book SynopsisWilliam D. Cohan''s Money and Power: How Goldman Sachs Came to Rule the World is a chronicle of the most successful, iconic bank on Wall Street, from the firm''s founding in 1869 to the present day. Goldman Sachs are the investment bank all other banks - and most businesses - want to emulate; the firm with the best talent, the best clients, the best strategy. But is their success just down to the gilded magic of the ''Goldman way''? William D. Cohan has gained unprecedented access to Goldman''s inner circle - both on and off the record. In an astonishing story of clashing egos, backstabbing, sex scandals, private investigators, court cases and government cabals, he reveals what really lies beneath their gold-plated image. ''The best analysis yet of Goldman''s increasingly tangled web of conflicts''   Economist ''Startling ... lifts the lid on Goldman''s pivotal role in the meltdown''   Mail on Sunday ''Cohan portrays a firm that has grown so large and hungry that it''s no longer long-term greedy but short-term vicious. And that''s the wonder - and horror - of Goldman Sachs''   Businessweek ''Cohan''s book tells of bitter power struggles and business cock-ups''   Guardian ''A definitive account of the most profitable and influential investment bank of the modern era''   The New York Times Book Review William D. Cohan was an award-winning investigative journalist before embarking on a seventeen-year career as an investment banker on Wall Street. His first book, The Last Tycoons, about Lazard, won the 2007 Financial Times/Goldman Sachs Business Book of the Year Award and was a New York Times bestseller. His second book, House of Cards, also a bestseller, is an account of the last days of Bear Stearns & Co.Trade ReviewRevelatory, engrossing, penetrating ... Cohan revels in a good bust-up * Financial Times *The best analysis yet of Goldman's increasingly tangled web of conflicts * Economist *Startling ... lifts the lid on Goldman's pivotal role in the meltdown * Mail on Sunday *Cohan portrays a firm that has grown so large and hungry that it's no longer long-term greedy but short-term vicious. And that's the wonder - and horror - of Goldman Sachs * Businessweek *Cohan's book tells of bitter power struggles and business cock-ups * Guardian *A definitive account of the most profitable and influential investment bank of the modern era * New York Times Book Review *

    Out of stock

    £15.29

  • Intersecting Journeys

    MO - University of Illinois Press Intersecting Journeys

    15 in stock

    Book SynopsisAn interdisciplinary collection that bridges the dichotomy between sacred and secular travel.Trade Review"The contributors to Intersecting Journeys focus on a diverse mix of pilgrim-tourists, producing a varied and nuanced image of what tourists want. Each small, gem-like chapter explores travel and shrine in a different ethnographic context, from the Spanish pilgrimage center of Santiago de Compostela to the temples of Kyoto; from British missionaries in New Guinea to Star Trek conventions." --Anthropology News"A very welcome addition . . . to a field which is expanding far beyond the limits of the anthropology of religion."--John Eade, Sociology and Anthropology, Roehampton University, London, UKTable of ContentsApproaches to the anthropology of pilgrimage and tourism Ellen Badone & Sharon R. Roseman; "They told what happened on the road": Narrative and the construction of experiential knowledge on the pilgrimage to Chimayo, New Mexico Paula Elizabeht Holms-Rodman; Pilgrimage to "England's Nazareth": Landscapes of myth and memory at Walsingham Simon Coleman; The Kyoto tax strike: Buddhism, Shinto and tourism in Japan Nelson H. H. Graburn; Tourism and Holy Week in Leon, Spain Mark Tate; Santiago de Compestela in the year 2000: From religious centre to European City of Culture Sharon R. Roseman; Extending the metaphor: British missionaries as pilgrims in New Guinea Wayne Fife; Pilgrimage and the IDIC ethic: Exploring Star Trek convention attendance as pilgrimage Jennifer E. Port; Stories of the return: Pilgrimage and its aftermath Nancy L. Frey; Crossing boundaries; Exploring the borderlands of ethnography, tourism and pilgrimage Ellen Badone

    15 in stock

    £31.50

  • Sweet Greeks

    MO - University of Illinois Press Sweet Greeks

    Book SynopsisTrade Review"The stories in the book are still relevant today, and the midwestern history is easy to devour because the places are familiar. . . . This book paired with some sweets from Flesor’s Candy Kitchen would be perfect for anyone in central Illinois with a sweet tooth." --Smile Politely​"This remarkable story is both unique and universal. It is the story of tenacious immigrant entrepreneurs overcoming enormous odds to find that sweet spot, making candy that would become a permanent feature of American daily life."--Ken Albala, author of Noodle Soup: Recipes, Techniques, Obsession"The value of Sweet Greeks rests in its recovery of the names and personal stories of immigrant confectioners operating candy stores in small, Midwestern towns. Once an important niche for Greek entrepreneurs, candy stores also provided community spaces. Then they disappeared. Could their revival breathe life into rural communities?"--Donna Gabaccia, coauthor of Gender and Migration: From the Slavery Era to the Global Age"Ann Flesor Beck brings to life the workings of chain migration and networking with vivid stories of the newcomers who worked strategically to found the once-ubiquitous soda fountains of the small-town midwest. Embedded in the history of southeastern European immigration, nativist American prejudice, and immigrant persistence, she offers a revelatory view of immigrant generations that serves us well today." --Leslie Page Moch, author of Broad Is My Native Land: Repertoires and Regimes of Migration in Russia’s Twentieth Century"A grand achievement." --National HeraldTable of ContentsAcknowledgments Introduction Chapter 1. Foundations Chapter 2. The Journey: 1880-1930 Chapter 3. Acculturation and Americanization Chapter 4. Finding a Niche in Chicago and St. Louis Chapter 5. Greeks vs. Goblins Chapter 6. My Grandfather and His Mentors Chapter 7. Small City Greek Confectioners Chapter 8. Small Town Greek Confectioners Conclusion Notes Bibliography Index

    £103.00

  • The Business of Professional Sports

    MO - University of Illinois Press The Business of Professional Sports

    15 in stock

    Book SynopsisBeyond the highly publicized heroics and foibles of players and teams, when the grandstands are empty and the scoreboards dark, there is a world of sport about which little is known by even the most ardent fan. It is the business world of sport; it is characterized by a thirst for power and money, and its players are just as active as those on the professional teams they oversee. In this collection, some of the best scholars in the field use examples from baseball, football, basketball, and hockey to illuminate the significant economic, legal, social, and historic aspects of the business of professional sports.Contributors: Dennis A. Ahlburg, Rob B. Beamish, Joan M. Chandler, James B. Dworkin, Lawrence M. Kahn, Charles P. Korr, John J. MacAloon, David Mills, Roger G. Noll, Steven A. Reiss, Gary R. Roberts, Stephen F. Ross, Peter D. Sherer, Leigh Steinberg, and David G. Voigt,

    15 in stock

    £19.79

  • Sweet Greeks

    University of Illinois Press Sweet Greeks

    15 in stock

    Book SynopsisGus Flesor came to the United States from Greece in 1901. His journey led him to Tuscola, Illinois, where he learned the confectioner's trade and opened a business that still stands on Main Street. Sweet Greeks sets the story of Gus Flesor's life as an immigrant in a small town within the larger history of Greek migration to the Midwest. Ann Flesor Beck's charming personal account recreates the atmosphere of her grandfather's candy kitchen with its odors of chocolate and popcorn and the comings-and-goings of family members. The Store represented success while anchoring the business district of Gus's chosen home. It also embodied the Midwest émigré experience of chain migration, immigrant networking, resistance and outright threats by local townspeople, food-related entrepreneurship, and tensions over whether later generations would take over the business. An engaging blend of family memoir and Midwest history, Sweet Greeks tells how Greeks became candy makers to the nation, one shop atTrade Review"The stories in the book are still relevant today, and the midwestern history is easy to devour because the places are familiar. . . . This book paired with some sweets from Flesor’s Candy Kitchen would be perfect for anyone in central Illinois with a sweet tooth." --Smile Politely​"This remarkable story is both unique and universal. It is the story of tenacious immigrant entrepreneurs overcoming enormous odds to find that sweet spot, making candy that would become a permanent feature of American daily life."--Ken Albala, author of Noodle Soup: Recipes, Techniques, Obsession"The value of Sweet Greeks rests in its recovery of the names and personal stories of immigrant confectioners operating candy stores in small, Midwestern towns. Once an important niche for Greek entrepreneurs, candy stores also provided community spaces. Then they disappeared. Could their revival breathe life into rural communities?"--Donna Gabaccia, coauthor of Gender and Migration: From the Slavery Era to the Global Age"Ann Flesor Beck brings to life the workings of chain migration and networking with vivid stories of the newcomers who worked strategically to found the once-ubiquitous soda fountains of the small-town midwest. Embedded in the history of southeastern European immigration, nativist American prejudice, and immigrant persistence, she offers a revelatory view of immigrant generations that serves us well today." --Leslie Page Moch, author of Broad Is My Native Land: Repertoires and Regimes of Migration in Russia’s Twentieth Century"A grand achievement." --National HeraldTable of ContentsAcknowledgments Introduction Chapter 1. Foundations Chapter 2. The Journey: 1880-1930 Chapter 3. Acculturation and Americanization Chapter 4. Finding a Niche in Chicago and St. Louis Chapter 5. Greeks vs. Goblins Chapter 6. My Grandfather and His Mentors Chapter 7. Small City Greek Confectioners Chapter 8. Small Town Greek Confectioners Conclusion Notes Bibliography Index

    15 in stock

    £19.79

  • The Color Revolution Lemelson Center Studies in

    MIT Press Ltd The Color Revolution Lemelson Center Studies in

    1 in stock

    Book SynopsisA history of color and commerce from haute couture to automobile showrooms to interior design.When the fashion industry declares that lime green is the new black, or instructs us to “think pink!,” it is not the result of a backroom deal forged by a secretive cabal of fashion journalists, designers, manufacturers, and the editor of Vogue. It is the latest development of a color revolution that has been unfolding for more than a century. In this book, the award-winning historian Regina Lee Blaszczyk traces the relationship of color and commerce, from haute couture to automobile showrooms to interior design, describing the often unrecognized role of the color profession in consumer culture.Blaszczyk examines the evolution of the color profession from 1850 to 1970, telling the stories of innovators who managed the color cornucopia that modern artificial dyes and pigments made possible. These “color stylists,” “color forecasters,”

    1 in stock

    £36.10

  • Puer Tea

    University of Washington Press Puer Tea

    1 in stock

    Book SynopsisPuer tea has been grown for centuries in the "Six Great Tea Mountains" of Yunnan Province. In imperial China it was a prized commodity, traded to Tibet by horse or mule caravan via the so-called Tea Horse Road and presented as tribute to the emperor in Beijing.Trade Review"An admirably coherent analysis of the complex social relationships that shaped the Pu'er market. . . . and a fine addition to the literature on the cultural biographies of commodities. . . . Recommended for the teaching of political economy, cultural economy, Chinese social transformation, and regional development studies." * China Quarterly *"A wealth of valuable information, both historical and anecdotal….should be mandatory reading for anyone interested in the subject of Puer tea." * Two Dog Tea Blog *"This fine book has so much to tell us about the political economy of Puer tea over different periods of time and with links to Hong Kong, Taiwan and beyond…[I]nformative and well-written." -- Tan Chee Beng * Australian Journal of Anthropology *"[R]eflective of the deep socioeconomic and historical constructions of value in Puer tea shaped across many centuries, which Zhang captures in this intriguing monograph. Tracing the popularization of Puer tea in the late-twentieth and early-twenty-first centuries, from its rise, peak, and eventual crash in 2007, this book is an insightful examination of the world of Puer tea. . . . [T]his ethnography presents a unique contribution to those interested in commodities, exchange, authenticity, and symbolic value. . . . The strength of this book lies in is rich ethnographic detail, in terms of privileging (and problematizing) the voices of the many actors involved in Puer tea, in addition to providing rich visual material to illuminate the complicated processes of producing, cultivating, and marketing Puer tea." -- Willa Zhen * Food, Culture and Society *Table of ContentsForeword Acknowledgments Transliteration, Names, and Measures Maps Introduction Spring 1. “The Authentic Tea Mountain Yiwu” 2. Tensions under the Bloom Summer 3. “Yunnan: The Home of Puer Tea” 81 4. Heating Up and Cooling Down 106 Autumn 5. Puer Tea with Remorse 6. Transformed Qualities Winter 7. Tea Tasting and Counter–Tea Tasting 8. Interactive Authenticities Conclusion: An Alternative Authenticity Appendix 1: Puer Tea Categories and Production Process Appendix 2: Supplementary Videos Notes Glossary References Index

    1 in stock

    £77.35

  • Puer Tea

    University of Washington Press Puer Tea

    15 in stock

    Book SynopsisPuer tea has been grown for centuries in the "Six Great Tea Mountains" of Yunnan Province. In imperial China it was a prized commodity, traded to Tibet by horse or mule caravan via the so-called Tea Horse Road and presented as tribute to the emperor in Beijing.Trade Review"An admirably coherent analysis of the complex social relationships that shaped the Pu'er market. . . . and a fine addition to the literature on the cultural biographies of commodities. . . . Recommended for the teaching of political economy, cultural economy, Chinese social transformation, and regional development studies." * China Quarterly *"A wealth of valuable information, both historical and anecdotal….should be mandatory reading for anyone interested in the subject of Puer tea." * Two Dog Tea Blog *"This fine book has so much to tell us about the political economy of Puer tea over different periods of time and with links to Hong Kong, Taiwan and beyond…[I]nformative and well-written." -- Tan Chee Beng * Australian Journal of Anthropology *"[R]eflective of the deep socioeconomic and historical constructions of value in Puer tea shaped across many centuries, which Zhang captures in this intriguing monograph. Tracing the popularization of Puer tea in the late-twentieth and early-twenty-first centuries, from its rise, peak, and eventual crash in 2007, this book is an insightful examination of the world of Puer tea. . . . [T]his ethnography presents a unique contribution to those interested in commodities, exchange, authenticity, and symbolic value. . . . The strength of this book lies in is rich ethnographic detail, in terms of privileging (and problematizing) the voices of the many actors involved in Puer tea, in addition to providing rich visual material to illuminate the complicated processes of producing, cultivating, and marketing Puer tea." -- Willa Zhen * Food, Culture and Society *Table of ContentsForeword Acknowledgments Transliteration, Names, and Measures Maps Introduction Spring 1. “The Authentic Tea Mountain Yiwu” 2. Tensions under the Bloom Summer 3. “Yunnan: The Home of Puer Tea” 81 4. Heating Up and Cooling Down 106 Autumn 5. Puer Tea with Remorse 6. Transformed Qualities Winter 7. Tea Tasting and Counter–Tea Tasting 8. Interactive Authenticities Conclusion: An Alternative Authenticity Appendix 1: Puer Tea Categories and Production Process Appendix 2: Supplementary Videos Notes Glossary References Index

    15 in stock

    £25.19

  • The Game

    Back Bay Books The Game

    10 in stock

    Book Synopsis

    10 in stock

    £16.19

  • Leading

    Hachette Books Leading

    Out of stock

    Book Synopsis

    Out of stock

    £18.69

  • 12 Tom Brady and His Battle for Redemption

    Back Bay Books 12 Tom Brady and His Battle for Redemption

    10 in stock

    Book SynopsisThe thrilling behind-the-scenes account of how the NFL''s most sensational scandal culminated in sports history''s greatest comeback, featuring dozens of exclusive interviews with Patriots players -- including Tom Brady himself. In January 2015, rumors circulated that the New England Patriots -- a team long suspected of abiding by the if you ain''t cheating you ain''t trying philosophy -- had used under-inflated footballs in their playoff victory against the Indianapolis Colts. As evidence began to build, however, a full on NFL investigation was launched, exploding an unsubstantiated rumor into an intense scandal that would lead news coverage for weeks. As shockwaves rippled throughout the NFL system, the very legitimacy of one of the league''s most popular teams and their star quarterback began to erode, even as the Patriots and Brady went on to win that year''s Super Bowl. But as the celebrations gave way to the offseason, the investigation only inte

    10 in stock

    £12.34

  • International Tourism An Economic Perspective Macmillan Business

    Red Globe Press International Tourism An Economic Perspective Macmillan Business

    15 in stock

    Book SynopsisDefinitions and Trends of International Tourism.- The International Tourism Market in the Destinations of the World.- The Economic Determinants of International Tourism.- Supply in the Accommodation Sector.- Air Transport and Tourism Selling and Marketing the Tourism.- Product Finance and Investment in International Tourism.- The Economic Impact of Tourism.- Tourism Organisations and Tourism Policies.- International Tourism in Industrialised Countries.- International Tourism in Developing Countries.- Trends and Forecasts of International Tourism.

    15 in stock

    £48.74

  • Bloomsbury Publishing (UK) The International Marketing of Travel and Tourism

    1 in stock

    Book SynopsisFRANÇOIS VELLAS is Professor of International Tourism Economics a the University of Toulouse.LIONEL BECHEREL is a management consultant specialising in tourism.

    1 in stock

    £59.99

  • Tourism in Global Society Place Culture Consumption

    Bloomsbury Publishing (UK) Tourism in Global Society Place Culture Consumption

    15 in stock

    Book SynopsisKEVIN MEETHAN is Senior Lecturer in Sociology at the University of Plymouth where he is also Convenor of the Consumption and Representation research group. His current research into tourism policy at both regional and national levels, focuses on issues concerning globalisation, consumption and cultural change.

    15 in stock

    £37.99

  • Glory Days

    HarperCollins Publishers Inc Glory Days

    Out of stock

    Book Synopsis

    Out of stock

    £15.29

  • Funding the Arts

    Taylor & Francis Funding the Arts

    15 in stock

    Book SynopsisWho funds creative and cultural projects, and why? This insightful book analyses how the arts have been funded in a variety of political environments, helping readers understand how politics and economics intersect to support cultural life.Employing the UK Arts Council as an historical case study, the author explores the politics of arts funding and how artists and audiences adapt their behaviour around evolving incentives. In focusing on how arts funding has worked in practice, the book allows readers to develop their understanding of economics principles in the cultural sector.With a balance between historical and contemporary themes, the book provides fundamental insights into cultural economics and policy. As such it is required reading for students and practitioners who want to know how arts funding professionals make decisions. Trade Review"Both a fascinating examination and a bracing critique, Funding the Arts is essential reading for anyone interested in how we make a fairer and more sustainable cultural sector." Dave O'Brien, Professor of Cultural and Creative Industries, University of Sheffield, UK.Table of ContentsWhat to expect from this book Part 1 Funding fundamentals 1 The lost half-century: what happened to cultural democracy? 2 Funding: what it means in the context of this book 3 Public expenditures, private interests and the politics connecting them 4 On cultural economics: time, money and the value of the arts Part 2 A framework for funding 5 The art of the possible 6 New economies 7 Old stable economies 8 Declining economies 9 Command economies Part 3 Funding failures 10 Grants for individual artists: on false hope and the false promise of "open access" funding programmes 11 The grant–exchange continuum: rent-seeking, proxy purchase and the payment of reparations 12 The grant–exchange continuum: rent-seeking, proxy purchase and he payment of reparations Part 4 Funding futures 13 The direction of public policy Collected chapter abstracts

    15 in stock

    £37.99

  • Reinventing Clinical Decision Support

    Taylor & Francis Ltd Reinventing Clinical Decision Support

    15 in stock

    Book SynopsisThis book takes an in-depth look at the emerging technologies that are transforming the way clinicians manage patients, while at the same time emphasizing that the best practitioners use both artificial and human intelligence to make decisions. AI and machine learning are explored at length, with plain clinical English explanations of convolutional neural networks, back propagation, and digital image analysis. Real-world examples of how these tools are being employed are also discussed, including their value in diagnosing diabetic retinopathy, melanoma, breast cancer, cancer metastasis, and colorectal cancer, as well as in managing severe sepsis.With all the enthusiasm about AI and machine learning, it was also necessary to outline some of criticisms, obstacles, and limitations of these new tools. Among the criticisms discussed: the relative lack of hard scientific evidence supporting some of the latest algorithms and the so-called black box problem. A chTable of ContentsDedicationContentsPrefaceAbout the AuthorsChapter 1: Clinical Reasoning and Diagnostic ErrorsChapter 2: The Promise of Artificial Intelligence and Machine LearningChapter 3: AI Criticisms, Obstacles, and LimitationsChapter 4: CDS Systems: Past, Present, and FutureChapter 5: Reengineering Data AnalyticsChapter 6: Will Systems Biology Transform Clinical Decision Support? Chapter 7: Precision MedicineChapter 8: Reinventing Clinical Decision Support: Case StudiesIndex

    15 in stock

    £54.14

  • Managing Sustainable Tourism

    Taylor & Francis Managing Sustainable Tourism

    1 in stock

    Book SynopsisManaging Sustainable Tourism tackles the tough issues within the tourism industry, such as impacts on the natural and built environment and concerns for the history, heritage, and culture of local communities to provide answers that produce positive and quality economic growth for the tourism industry. It offers practical policies and plans for fostering harmonious relationships among local communities, the private sector, not-for-profit organizations academic institutions, and governments at all levels, as well as developing management practices and philosophies for the protection of natural, built, and cultural environments while reinforcing positive and orderly economic growth. It also confronts and explains the challenges on the tourism industry with respect to overtourism, climate change and global warming.Since the second edition, there have been many important developments in the field of sustainable tourism, and this third edition presents updated research anTrade Review‘David Edgell has a distinct perspective on tourism. Not only does he recognize the need for sustainability in tourism initiatives, but he also understands the practical side of tourism and its contributions to economic and community development. He is both an academic and a practitioner – a unique combination that makes his work required for the professional in business and government. Managing Sustainable Tourism is a valuable guide for the future.’Dr Karla Hughes, Chancellor, University of Arkansas at Monticello, USA‘Managing Sustainable Tourism is a must read for educators, students, tourism strategists, policy makers, planners, developers, entrepreneurs, and investors. This third edition explores critical issues and trends impacting tourism, the world’s largest industry, while concurrently examining global challenges and opportunities. Through case studies, policy analysis, and management practices, Dr. David Edgell provides multifaceted approaches to managing sustainable tourism that brilliantly bridge theory and practice’Louis D’Amore, Founder and President of the International Institute for Peace through Tourism (IIPT)‘In today’s continually evolving tourism sector, it goes without saying that "Tourism Means Jobs!" and that the industry is a major contributor to the gross domestic product of the countries of the world. In this third edition of his book, Dr. Edgell continues to drive home the fact that sustainable tourism "must be" the foundation of every tourism initiative undertaken.’Toney Watkins, Chairman, President and CEO, The Toney Watkins Company‘The third edition continues to build on the foundation laid in the first two editions of this book as well as Dr. Edgell’s extensive body of tourism policy and planning work. The book contributes to the work of many scholars and practitioners who are trying to make communities throughout the world a better place in which to live and to visit for present and future generations.’ Jason Swanson, Director of Undergraduate Studies, Department of Retailing and Tourism Management, University of Kentucky, USA‘I have had the honor of working with Dr Edgell for the bulk of my career to deliver pioneering and innovative data driven marketing solutions to tourism destinations. Notable efforts included presenting sustainable tourism use cases to the Caribbean Tourism Organization, Kansas Tourism Inquiry data warehouse, and leading-edge use of customs data to rebuild visitation for hurricane ravaged USVI that resulted in significant economic impact and earned us honorary citizen awards. I highly recommend this book and assure you the value you receive will be returned in multiples. I can never repay the debts I owe my mentor Dr. Edgell, he is truly the tourism industry's renaissance man.’Kurtis Ruf, Author of ‘Contemporary Database Marketing’ and Director at Ruf Strategic SolutionsTable of Contents1. A Philosophic Approach to Managing Sustainable Tourism 2. Worldly Travelers and a Sense of the History of Sustainable Tourism 3. Sustainable Tourism Milestones: Twentieth and Twenty-first Centuries 4. The United Nations Millennium Development Goals and 2030 Agenda for Sustainable Development 5. New Concepts in Sustainable Tourism Practices: Overtourism, Undertourism, Experiential Tourism, Plogging, Climate Change and Global Warming 6. Rural Tourism Development and Sustainability 7. Sustainable Tourism and the Prospects for Peace 8. Policy and Strategic Planning Toward Sustainable Tourism Development 9. Marketing the Sustainable Tourism Product 10. Transformative Leadership and Policies toward Sustainable Tourism 11. Managing Sustainable Tourism in the Twenty-first Century 12. Future World Issues that Will Impact on Managing Sustainable Tourism

    1 in stock

    £49.39

  • Sport Operations Management and Development An

    Taylor & Francis Sport Operations Management and Development An

    1 in stock

    Book SynopsisThis essential textbook introduces the work of sport management and sport development from the perspective of the day-to-day operational challenges faced by managers and sport development officers. It addresses the practicalities of designing and delivering sport services safely, efficiently and effectively, for profit or in non-profit contexts.The book covers core topics such as time management, project management, customer care, developing partnerships, fundraising, crisis management and research. It adopts a problem-based learning approach, with a strong, practical focus on putting theory into practice, to illustrate good practice and to help the reader develop sound operational skills, knowledge and decision-making, underpinned by the principles of safety, effectiveness and efficiency. It features a range of diverse international case studies, covering different sports and operational management challenges, including global pandemics and terrorism. Connecting theories, ideas and scientific disciplines, the book helps managers approach operations management more creatively, combining both management and development work to show areas of difference and overlap. It also introduces systems theory and the principals of marginal gains or small wins, to help managers develop working cultures which can be utilised in all areas of management, encouraging a culture of learning, reflection and ethical action. Sport Operations Management and Development is designed for both practitioners and students working in sport management, development, coaching or aspects of sport science. Table of Contents1. What is Sport Service Operations Management and Development?, 2. Organisational Purpose and Evaluating Service Operations, 3. Job Tasks, Scheduling and Time Management, 4. Creating Sport Programmes to Meet Needs and Wants, 5. Customer Care, Quality Systems and Regulatory Compliance, 6. Project Sport and Event Management, 7. Stakeholders, Partnerships and Volunteers, 8. Fundraising, Sponsorship and Digital Target Marketing, 9. Crisis Management, Risk and Dynamic Risk Assessments, 10. Researching and Consulting Communities

    1 in stock

    £36.09

  • Sporting Capital Transforming Sports Development

    Taylor & Francis Ltd (Sales) Sporting Capital Transforming Sports Development

    Out of stock

    Book SynopsisIn a world of competing public policy priorities, economic challenges and political uncertainty, sports development organisations and initiatives need to adapt to survive. This book makes the case for 'Sporting Capital' as a new conceptual model of sports participation with the potential to transform public policy and practice in sports development. The central argument presented is that a model of Sporting Capital - with its three domains of physiological, social and psychological attributes - provides a missing framework, creating a new impetus for sustained growth in community sport by joining up the levels at which sports development is planned and implemented. Touching on important issues such as youth sport, public health, volunteering, disability, ethnicity and social inequality, it examines patterns of sports participation in relation to age, gender and social class and offers recommendations for strategic policy improvements that can be implemented by practitioners working on the frontline of community sport.Sporting Capital: Transforming Sports Development Policy and Practice provides valuable insights for all those interested in sports development, youth sport, community sport, or sport and social policy. Table of Contents1. Introduction 2. The Public Policy Challenge for Community Sport: The Need for a Theoretically Driven Paradigm Shift 3. Sporting Capital: What Is It, How Does It Relate to Other Forms of Human, Cultural and Social Capital and Why Is It Important? 4. Theories of Sport Development and Behaviour Change Applied to Sport: Why Do We Need Yet Another Theory? 5. Sport Participation Over the Life-Course: Linking the Evidence to Sporting Capital Theory 6. Sporting Capital in England: From Measurement Process to Painting the Landscape 7. Sporting Capital in England: A Level Playing Field? Exploring Age, Gender and Social Class 8. Building Sporting Capital: Applying the Theory to Policy and Practice 9. The Future for Sporting Capital: Where Do We Go from Here? Refining and Testing the Theory

    Out of stock

    £37.99

  • CISO COMPASS

    CRC Press CISO COMPASS

    1 in stock

    Book Synopsis#1 Best Selling Information Security Book by Taylor & Francis in 2019, 2020, 2021, 2022, 2023, and 2024!2020 Cybersecurity CANON Hall of Fame WinnerTodd Fitzgerald, co-author of the ground-breaking (ISC)2 CISO Leadership: Essential Principles for Success, Information Security Governance Simplified: From the Boardroom to the Keyboard, co-author for the E-C Council CISO Body of Knowledge, and contributor to many others including Official (ISC)2 Guide to the CISSP CBK, COBIT 5 for Information Security, and ISACA CSX Cybersecurity Fundamental Certification, is back with this new book incorporating practical experience in leading, building, and sustaining an information security/cybersecurity program.CISO COMPASS includes personal, pragmatic perspectives and lessons learned of over 75 award-winning CISOs, security leaders, professional association leaders, and cybersecurity standard setters who have fought the Table of ContentsSection 1: THE CISO ROAD MAP 1. CISO Role: Evolution or Revolution? 2. Cybersecurity Leadership and the McKinsey 7-S Framework Section 2: STRATEGY 3. Developing Strategy 4. Emerging Technologies and Trends Section 3: STRUCTURE 5. Cybersecurity Organization Structure 6. CISO Reporting Models Section 4: SYSTEMS 7. Leveraging the Incidents of Others 8. The Security Control Framework Maze 9. Risk Management Practices Section 5: SHARED VALUES 10. It’s the Law 11. Data Protection and Privacy Every CISO Must Know 12. Meaningful Policies and Procedures Section 6: STAFF 13. Multigenerational Workforce Team Dynamics Section 7: SKILLS 14. CISO Soft Skills Section 8: STYLE 15. The CISO and the Board of Directors

    1 in stock

    £42.74

  • Consumer Behaviour in Tourism

    Taylor & Francis Consumer Behaviour in Tourism

    15 in stock

    Book SynopsisNow fully revised and updated, the fourth edition of this bestselling text provides students with a vital understanding of the nature of tourism and contemporary tourist behaviour. It also shows them how this knowledge can be used to manage and market tourism effectively in a variety of sectors of tourism including tour operations, hospitality, visitor attractions, transport, retail travel, cruising and airlines.This fourth edition has been updated to include: new material on the impact of Information Communication Technologies (ICT) developments in tourism including social media, AR and VR, the links between climate change, sustainability and tourist behaviour, and the impact of crises and natural disasters on tourism and the cruise industry thirty brand new international case studies about topical issues such as Airbnb, travel blogs, overtourism, Covid-19, the flight-shaming movement, wellness tourism, hunting and tourism, terrorism, dTable of ContentsPart 1: Context 1. Introduction 2. The history of tourist behaviour 3. The main concepts and models in tourist behaviour. Part 2: The Purchase-Decision Process 4. Motivators 5. Determinants 6. Models of the purchase decision-making process Part 3: Typologies of Tourist Behaviour 7. Typologies of tourist behaviour and segmentation of the tourism market Part 4: Tourism Demand and Markets 8. The global pattern of tourism demand. 9. National differences: domestic, inbound and outbound tourism markets. 10. The nature of demand in different segments of the tourism market. 11. Consumer behaviour and purchase experiences in the different sectors of tourism. Part 5: Consumer Behaviour and Marketing 12. Researching tourist behaviour: marketing research 13. The marketing mix and tourist behaviour. Part 6: Topical Issues in Consumer Behaviour. 14. Climate change, sustainability and tourist behaviour. 15. Man-made crises, natural disasters and tourist behaviour. 16. The role of information and communication technologies in tourism. 17. Tourists buy experiences not products 18. The cruise market. Part 7: Conclusions and the Future. 19. Conclusions and the future of consumer behaviour in tourism.

    15 in stock

    £49.39

  • Lean Six Sigma for the Office Integrating

    Taylor & Francis Lean Six Sigma for the Office Integrating

    1 in stock

    Book SynopsisHistorically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office , Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated. This 2nd edition provides insight into the new tools and methods Lean Six Sigma process improvement professionals need to improve customer experience and increase productivity within high transaction processes across complex information technology ecosystems. It is one-stop self-contained reference for the application of Lean Six Sigma methods enhanced by powerful approaches for process improvement in highly complex service processes. Several new leading-edge topics are integrated into this new edition, such as: â The voice ofâ customers, suppliers, employees and partners â Design Thinking Alignment â Ecosystems in Information Technology â Metadata Definition and Lineage â Information Quality Governance â Big Data Collection and Analytics â Mapping High Volume Transactions through Systems â Robotic Process Automation Applications â Automating for Solution Sustainability â Governing Organizations â Data Privacy (General Data Protection Regulation)Table of ContentsContentsIntroduction ......................................................................................... xiiiAbout the Author .............................................................................. xxviiSTEP 1 Align Improvement OpportunitiesChapter 1 Strategy Alignment ............................................................. 3Chapter 2 Project Identification ....................................................... 51Chapter 3 Lean Six Sigma Basics ...................................................... 83STEP 2 Plan and Conduct the Rapid Improvement EventChapter 4 Rapid Improvement Events ............................................ 135Chapter 5 Data Collection and Analysis ........................................ 167Chapter 6 Process Improvement ..................................................... 225STEP 3 Implementing SolutionsChapter 7 Building a Case for Change ........................................... 259Chapter 8 Implementing Solutions ................................................. 277Chapter 9 Organizational Change .................................................. 303Index .................................................................................................... 339

    1 in stock

    £47.49

  • The Casino and Society in Britain

    Taylor & Francis Ltd The Casino and Society in Britain

    15 in stock

    Book SynopsisThis book is a study of the British casino industry and how it has been shaped by criminality, prohibition, regulation and liberalization since the beginning of the First World War.The reader will gain a detailed knowledge of the history, culture, identity and participants within the British casino industry, which has, to date, escaped the attention of a dedicated historical and criminological investigation. This monograph fills this gap in inquiry while drawing on primary source material that has not been used previously, including, but not confined to, records in the National Archives relating to the Gaming Board of Great Britain and the Metropolitan Police. In addition to archive material, oral histories, newspapers, published journals and books have been utilised and referenced where appropriate.Envisaged to close a gap in historical research, this book will be of interest to historians, criminologists, regulators, students and individuals interested in gambling, sTable of ContentsIntroduction; 1. Gaming, Suppression and Prejudice: Gaming before the Great War; 2. Gaming and the Law 1939-1960; 3. The Tortuous Road to the 1960 Betting and Gaming Act; 4. The Dance of the Seven Veils: Gaming in Britain under the 1960 Betting and Gaming Act; 5. The 1968 Betting and Gaming Act; 6. Gangsters, Ponces and Thieves: The Gaming Act 1968 and the Gaming Board for Great Britain; 7. Blood on the Carpet: The Enforcement of the 1968 Gaming Act; 8. Towards Deregulation ... and Beyond; References; General Bibliography; Appendix I Annual Drop (Cash Exchanged for Chips) Casinos 1972-2005; Index

    15 in stock

    £37.99

  • Active Sport Tourism

    Taylor & Francis Ltd Active Sport Tourism

    15 in stock

    Book SynopsisThis volume serves to expand theory-driven understandings of active sport tourism by showcasing five empirical studies examining a variety of active sport tourism contexts. These include table tennis at the World Veteranâs Championships, ultramarathon, running/cycling/triathlon, skiing/snowboarding, and a range of issues such as active ageing and travel-related carbon footprints. The volume also seeks to explore possibilities for future directions in active sport tourism and act as a catalyst for ongoing scholarly inquiry.Travelling to take part in active sporting pursuits is growing in popularity around the world. Active sport tourism encompasses travel to participate in a myriad sports, as well as in competitive participatory sport events. Much of the recent growth in active sport tourism is associated with travel to compete in participatory sport events, notably the big city international marathon events; amateur running, triathlon, and cycling events; Masters GamesTable of Contents1. Introduction to the Special Issue Active Sport Tourism 2. ‘Doing it for Dot’: exploring active ageing sport tourism experiences through the medium of creative analytical practice 3. Ultramarathon runners’ perception of place: a photo-based analysis 4. Exploring sport participants’ event and destination choices 5. The carbon footprint of active sport tourists: an empirical analysis of skiers and boarders 6. The relationship between sport tourists’ perceived value and destination loyalty: an experience-use history segmentation approach

    15 in stock

    £39.89

  • Air Transport and Tourism

    Taylor & Francis Ltd Air Transport and Tourism

    15 in stock

    Book SynopsisAir Transport and Tourism: Interrelationship, Operations and Strategies is a comprehensive textbook covering all major aspects of air transport from operational and managerial perspectives, as well as exploring the intricate relationship that exists between the air transport and tourism industries. The book introduces and provides in-depth coverage of the complexities of the airline industry and the tourism industry and the ways in which they are connected and impact on each other, for example, the destinationairportairline nexus, and the roles of air transport and airlines in tourism and vice versa. Emphasis is placed on current and future trends, the impact of COVID-19, sustainability and environmental challenges throughout. Comprehensive coverage of airline operations, strategic management and planning, airport operations and air transport information technology is also provided, offering a practical viewpoint on these vital aspects of the subject. ThiTable of Contents1. Air Transport and Tourism: An Introduction. 2. Air Transport. 3. Tourism: An Introduction. 4. Trends in Air Transport and the Influence on Tourism. 5. COVID-19: Impacts on Tourism and Air Transport. 6. Role of Air Transport in Tourism. 7. Air Transport Regulations and Tourism. 8. Airlines: A Key Service Provider in Tourism. 9. Airport. 10. Destination, Airport and Airline Nexus. 11. Aircraft, Spacecraft and Tourism. 12. Role of Tourism in Air Transport. 13. Airline Planning. 14. Airline Operations and Management. 15. Traveller Oriented Strategies and Practices of Airlines. 16. Airport Operations. 17. Air Transport Information Technology. 18. Air Transport and Tourism: Impacts, Challenges and the Future.

    15 in stock

    £43.69

  • Sport Sponsorship Insights

    Taylor & Francis Ltd Sport Sponsorship Insights

    1 in stock

    Book SynopsisSponsorship is a vital area of contemporary sport business. This book offers a concise and practice-focused introduction to sport sponsorship, including an explanation of key concepts, a survey of the key tools required to be a successful practitioner, and insights into real-world practice from authors with extensive industry and academic experience.Covering sport at all levels, from professional to grassroots, and including international cases and examples throughout, the book demonstrates that sport sponsorship works if done correctly. Drawing on the latest cutting-edge research, it introduces the core principles of sport sponsorship and shows how to get maximum value at each stage of the sponsorship process, from plan to activation, servicing and evaluation, for sponsor, property or agency.Requiring no prior knowledge of sport sponsorship, and full of real-world examples of best practice, this is the perfect primer for any student or industry professional looking toTable of Contents1. The Basics of Sport Sponsorship, 2. Sponsorship Objectives, Stakeholders, Proposals, and Packages, 3. Sport Sponsorship Activation, 4. Sport Sponsorship Servicing, 5. Sport Sponsorship Evaluation, 6. The Future of Sport Sponsorship

    1 in stock

    £18.99

  • Routledge Handbook of Football Business and

    Taylor & Francis Routledge Handbook of Football Business and

    2 in stock

    Book SynopsisSoccer is the worldâs most valuable sport, generating bigger revenues, as well as being watched and played by more people, than any other. It is virtually impossible to understand the business of sport without understanding the football industry. This book surveys contemporary football in unparalleled breadth and depth.Presenting critical insights from world-leading football scholars and introducing footballâs key organisations, leagues and emerging nations, it explores key themes from governance and law to strategy and finance, as well as cutting edge topics such as analytics, digital media and the womenâs game.This is essential reading for all students, researchers and practitioners working in football, sport business, sport management or mainstream business and management.Trade Review"This handbook - which could be used as a primary textbook for a football-specific course or as supplemental reading for a wide variety of sport management courses - provides expert and casual readers an abundance of content that can be used to engage in any discussion involving the game or business of football." – Braden Norris, Indiana University, International Journal of Sport CommunicationTable of Contents1. Introduction to the Handbook of Football Business and Management, 2. A Framework for Diversification Decisions in Professional Football, 3. Global Football: Defining the rules of the changing game, 4. Structures and Policies at the main European football leagues: Evolution and Recent Changes, 5. Points, Pounds and Politics in the Governance of Football, 6. Contemporary Issues in the Management of Grassroots Football, 7. Football Law, 8. Football and Marketing, 9. Digital and Social Media, 10. Corporate Social Responsibility (CSR) in Football: Exploring Modes of CSR Implementation, 11. Agents and Intermediaries, 12. Managing Performance in Elite Professional Football, 13. The Sporting Director: Exploring Current Practice and Challenges within Elite Football, 14. Strategic Management in Football Organisations, 15. Finance and Accounting in Football, 16. Sponsorships, Stadia and Naming Rights, 17. Venue Management in Football, 18. Human Resource Management in Football, 19. Fans, Spectators, Consumers in Football, 20. Sports Business Analytics: the past, the present and the future, 21. Leagues, Tournaments and Competitions, 22. Football, Networks and Relationships, 23. Leveraging Football Events, 24. The labour markets of professional football players, 25. Value Management in Football: A Framework to Develop and Analyse Competitive Advantage, 26. Supply Chain Management in Professional Football, 27. Risk and Crisis Management, 28. Women and Football, 29. Managing match officials: The influence of business and the impact of finance in an era of Premier League dominance, 30. Perspectives on Ethics and Integrity in Football, 31. Talent Management, 32. Retailing in the Football Industry, 33. Sport Licensed Products in the Football Industry, 34. FIFA, 35. UEFA, 36. CONMEBOL: South American Confederation of Football, 37. Asian Football Confederation (AFC), 38. Confederation of African Football (CAF), 39. CONCACAF, 40. Oceania Football Confederation, 41. Football in China, 42. Business and Governance of Football in Qatar, 43. Football in Brazil, 44. Football in Turkey, 45. Management of Football in India, 46. Soccer in the United States, 47. The Rise and Rise of the World’s Favourite Sport

    2 in stock

    £41.79

  • Taste Consumption and Markets

    Taylor & Francis Ltd Taste Consumption and Markets

    15 in stock

    Book SynopsisTaste is a core concept for the social sciences and an orienting notion in everyday practice. It is of equal relevance to academics and laypeople alike. Theorizations of taste are frequently multi- disciplinary, bringing an opportunity to cross-fertilize ideas and concepts. At the same time, a reader, challenged by the diverse body and dispersed nature of theories on taste, needs guidance navigating the literature and framing areas of interest. Until now, those interested in an academic perspective on the concept have had to traverse a wide range of literature. This is the first book that assembles a range of writings on taste from across disciplines to provide the reader with a sense of the emerging and expanding boundaries of this field of study.Taste, Consumption and Markets offers a comprehensive and up-to-date review of taste, with an emphasis on how taste shapes boundaries, subcultures, and global culture, complemented by an introduction that Table of Contents1. Regularities, Patterns, and Regimes Museum Architecture on the Global Stage Georgia Lindsay Social Magic for Dinner? The Taste Script and Shaping of Foodieness in Netflix’s Chef’s Table Sofia Ulver and Marcus Klasson Put a Bird on It Jonathan Bean 2. Change, Flow, and Trajectories What’s New? Institutional Work in Updating Taste Marie-Agnès Parmentier and Eileen Fischer Scandinavian Aesthetics as a Taste Regime in Korea: The Case of IKEA Lydia Jungmin Choi-Johannson and Cecilia Cassinger In or Out? How Consumer Performances Lead to The Emergence of New Tastes Pierre-Yann Dolbec and Andre F. Maciel 3. Hegemony, Disruption, and Agency Endless Exhibition: Housing Displays and HGTV’s Brand Touchpoints Samuel Dodd Filthy Media: Affecting Bad Taste in Beach Culture Robin Canniford and Dexter Zavalza Hough-Snee Performing Disruptive Tastes: Toward an Ontology of Reflexive Consumer Agency Craig J. Thompson 4. Past, Present, and Future Retracing the History of the Concept of Taste Anissa Pomiès and Zeynep Arsel A Taste for the Other: Cosmopolitanism, Sense Work, and the Consumption of Difference Ian Woodward Accounting for Taste Alan Warde

    15 in stock

    £37.99

  • Contemporary Issues in Luxury Brand Management

    Taylor & Francis Ltd Contemporary Issues in Luxury Brand Management

    2 in stock

    Book SynopsisThis book provides a comprehensive overview of the key themes surrounding luxury brand management and the core issues faced by luxury firms today. The luxury industry has undergone a series of dynamic changes in the past twenty years. Economic trends, digital transformation, and changing consumer habits are creating a new competitive landscape where traditional strategies will not necessarily provide continued growth and profitability.Approaching luxury from a realistic brand management perspective, this book works step-by-step through a typical luxury course structure, covering sustainability, heritage, emerging brands, digital marketing and analytics, curation, intellectual property, and start-ups. Each chapter is illustrated by a relevant international case study and further examples, as well as reflective questions to help gain insight from contemporary practice.With additional PowerPoint slides and a test bank of questions available online, this comprehensive textTrade Review"A very useful text for any luxury brand management student, or luxury practitioner, interested in increasing their knowledge in contemporary luxury issues and the evolving luxury consumer" - Debbie Pinder, University of Southampton, UK"A good blend of practical and theoretical focus with new conceptual ideas to provide a multi-angle and comprehensive examination of the challenges of current luxury strategies." - Nastaran N Richards-Carpenter, Programme Director of Luxury Brand Management, Richmond University, UKTable of ContentsSECTION 1: PEOPLE AND HISTORY Chapter 1: Luxury Throughout History Chapter 2: Luxury Start-Ups Chapter 3: Contemporary People Issues in Luxury Brand Management SECTION 2: LUXURY PRODUCTS Chapter 4: Legal Protection for Luxury Goods and the Counterfeiting Challenge Chapter 5: The Case of the Wine Experience Chapter 6: Luxury and Sustainability SECTION 3: DIGITAL BUSINESS Chapter 7: Social Media Marketing in Luxury Brand Management Chapter 8: Digital Marketing and Analytics for Luxury Brands Chapter 9: The Future of Commerce with Digital Business

    2 in stock

    £37.99

  • Routledge Handbook of International Sport

    Taylor & Francis Routledge Handbook of International Sport

    15 in stock

    Book SynopsisContemporary sport business is international. From global sport competitions and events, sponsorship deals and broadcasting rights to labour markets and lucrative flows of tourists, anybody working in sport business today has to have an international perspective. This book offers the broadest and most in-depth guide to the key themes in international sport business today, covering every core area from strategy and marketing to finance, media and the law. Including authors from more than twenty countries spanning the Americas, Europe, Asia, Africa and Australia, this handbook addresses the most important issues in the world of sport business from a uniquely global perspective. Each chapter examines a particular cross-section of business and sport, encompassing all levels from grassroots to professional and elite. Divided into seven major subject areas, it offers insights from experts on: International Sport Business Strategy Sport Marketing Sport Economics and Finance International Sport Law Sport Media and Communication Sport Tourism Sport Development. The Routledge Handbook of International Sport Business is an essential resource for any course on sport business, sport management or international business.Table of ContentsIntroduction [Mark Dodds, Kevin Heisey and Aila Ahonen] Part 1: International Sport Business Strategy 1. Export of National Sport Leagues [Herbert Woratschek, Guido Schafmeister and Tim Ströbel] 2. Sport Business Intelligence and Data-Driven Decisions: The Case of AKK Sports Ltd and WRC Championship Neste Rally Finland [Risto Rasku and Douglas Michele Turco] 3. The UEFA Euro Championship 2020: A Path to Success or a Mistake in the Making? [Claudia Stura, Christina Aicher, Robert Kaspar, Carina Klein, Susanne Schulz and Stefan Unterlechner] 4. Major sport events at the center of International Sport Federations’ resource strategy [Josephine Clausen and Emmanuel Bayle] 5. Hosting International Sporting Events [Heather L. Dichter] 6. Globalisation of Sport Business Management Education [Pedro Guedes de Carvalho and Darlene A. Kluka] Part 2: Sport Marketing 7. Marketing Implications of Playing Regular Season Games in International Markets: Losing ‘Home’ Domestic Advantage or Gaining ‘Away’ International Advantage? [Eric Schwartz] 8. Olympic Games Image Perceptions Among Onsite Spectators: The Cases of Beijing, London and Sochi [Kyriaki (Kiki) Kaplanidou, Serkan Berber and Dan Drane] 9. The Role of Endorsement in International Sports Marketing [Sara Keshkar] 10. Women’s Tennis Association Efforts in Asian Markets [Vicky Martin and Valentina Starkova] 11. Globalizing a Brand Through Sport Sponsorships: The Case of Turkish Airlines and Its Sport Marketing Efforts [Cem Tinaz] Part 3: Sport Economics and Finance 12. Football’s Failing Finances [John Beech] 13. Debentures in the United Kingdom and Seat Licenses in the United States: Assessing the Similarities and Differences [Kevin Heisey] 14. The Significance of Direct Economic Impact of International Sport Events for the Hosting City [Osmo Laitila and Noud van Herpen] 15. Maximizing Revenue Through Ticketing Technology [Jim Reese] 16. Sport Industry in China: Opportunities and Challenges [Dongfeng Liu] 17. International Trade of Sport Products: Free Trade Agreements, Sporting Goods and Playing Talent [Sungho Cho] Part 4: Legal Aspects 18. Athlete Involvement in the Governance of Sport Organizations [Bogdan Ciomaga, Lucie Thibault and Lisa A. Kihl] 19. Athlete Image Rights in the US and UK [Simon Boyes and Natasha Brison] 20. How Can Sport Sponsors Comply with International Corruption Laws [Mark Dodds] 21. Trademark Protection Across Borders [Kerri Cebula] 22. Privacy at Work: Strategies for Successful Social Media Policies [Lauren McCoy] Part 5: Sport Media and Communication 23. Hijacking of a Hashtag: The Case of #CheersToSochi [Lauren Burch, Ann Pegoraro and Evan Fredrick] 24. Arabian Gulf Game Plan: The Social Media Marketing Strategy of the Emirates American Football League [Matthew A. Gilbert] 25. Internationalization as a Strategy for Success in the LPGA [Tara Mahoney] 26. Sports-Media Complex and the Business of Football in Africa [Gerard A. Akindes] Part 6: Sport Tourism 27. Global Sport Tourism and the Lure of Mega-Events [Brendon Knott and Kamilla Swart] 28. Sports Facilities Tourism [Louise Bielzer] 29. Promoting Responsible Sustainability in Sport Tourism: A Logic Model Approach [Derek van Rheenen] 30. Small-Scale Active Sport Tourism is International Business [Richard J. Buning and Brian D. Krohn] Part 7: Sport Development 31. India: From a Cricketing Nation to a Business Industry [Juthika Mehta] 32. The Role of Highlight Events in Sport-For-Development [Nico Schulenkorf and Katie Schlenker] 33. Social Entrepreneurship and Sport [Jonathan Robertson] 34. The Importance of Entrepreneurship in Small and Medium Size Sport Enterprises [Aila Ahonen and Sari Savolainen] 35. Partnership Building to Create Change [Kevin Heisey]

    15 in stock

    £43.69

  • Smoke Gets in Your Eyes  And Other Lessons from

    WW Norton & Co Smoke Gets in Your Eyes And Other Lessons from

    Out of stock

    Book SynopsisA young mortician goes behind the scenes, unafraid of the gruesome (and fascinating) details of her curious profession.Trade Review"[Doughty’s] sincere, hilarious, and perhaps life-altering memoir is a must-read for anyone who plans on dying." -- Katharine Fronk - Booklist, Starred review"Caitlin Doughty is best known for her YouTube series Ask a Mortician, and she brings the same charisma and drollery to her essay collection Smoke Gets in Your Eyes. Think Sloane Crosley meets Six Feet Under." -- Kevin Nguyen - Grantland"Entertaining and thought-provoking." -- Julia Jenkins - Shelf Awareness"Demonically funny dispatches." -- O Magazine"Morbid and illuminating." -- Entertainment Weekly"A book as graphic and morbid as this one could easily suck its readers into a bout of sorrow, but Doughty—a trustworthy tour guide through the repulsive and wondrous world of death—keeps us laughing." -- Rachel Lubitz - Washington Post"Doughty reels you in with wonderful anecdotes about her work. Intermixed with the humor is a love of life that will make you reconsider how our culture treats the dead." -- San Francisco Chronicle

    Out of stock

    £16.99

  • Game of Edges

    WW Norton & Co Game of Edges

    15 in stock

    Book SynopsisThe story of how a new generation of tech-savvy franchise owners is reshaping every aspect of professional sportsTrade Review"Fascinating... Schoenfeld is a canny storyteller, and his portraits of the big beasts (and the almost-rans) are vivid." -- Chris Stoel-Walker - New Scientist"[Game of Edges is] a panoramic, intercontinental tour of sports’ newest battlegrounds: the executive suites perched high above the playing fields and the data rooms buried beneath them, where true success is measured not in wins but dollars. Buoyed" -- Ben Reiter, The New York Times best-selling author of Astroball"A superb storyteller, Bruce Schoenfeld is the master of finding—and then explaining—the secret dynamics of sports. Exquisitely readable and expertly reported, Game of Edges is a joy—though it ought to come with a warning label: fans will never view sports the same way again." -- L. Jon Wertheim, 60 Minutes correspondent and coauthor of Scorecasting"Meticulously researched and beautifully written, Game of Edges delivers a sweeping look at one of the most significant developments in worldwide sports: the new generation of investors fueling the stratospheric rise in the value of pro sports franchises. Bruce Schoenfeld has written a story rich in detail, taking readers into the boardrooms and brainstorming sessions of the teams they love. To read this book is to understand the intriguing dynamics of global sports as they exist today, while peering into their fascinating but uncertain future." -- Christine Brennan, USA Today columnist and best-selling author of Inside Edge

    15 in stock

    £22.50

  • Why Wall Street Matters

    Random House USA Inc Why Wall Street Matters

    10 in stock

    Book SynopsisA timely, counterintuitive defense of Wall Street and the big banks as the invisible—albeit flawed—engines that power our ideas, and should be made to work better for all of us Maybe you think the banks should be broken up and the bankers should be held accountable for the financial crisis in 2008. Maybe you hate the greed of Wall Street but know that it’s important to the proper functioning of the world economy. Maybe you don’t really understand Wall Street, and phrases such as “credit default swap” make your eyes glaze over. Maybe you are utterly confused by the fact that after attacking Wall Street mercilessly during his campaign, Donald Trump has surrounded himself with Wall Street veterans. But if you like your smart phone or your widescreen TV, your car or your morning bacon, your pension or your 401(k), then—whether you know it or not—you are a fan of Wall Street. William D. Cohan is no knee-jerk advocate for

    10 in stock

    £18.75

  • Wine

    Taylor & Francis Ltd Wine

    Out of stock

    Book SynopsisInterest in wine science has grown enormously over the last two decades as the health benefits of moderate wine consumption have become firmly established in preventing heart disease, stroke, cancer and dementia. The growth of molecular biology has allowed proper investigation of grapevine identity and lineage and led to improvements in the winemaking process.This book explores the history and appreciation of wine, its early role as a medicine and modern evidence on how and why wine protects against disease. It also addresses genetic modification of the grapevine, long recognized as a natural process, and of the microbes involved in the making of wine. Pharmacologists, biochemists, epidemiologists, physicians, and public health officials will find this book not only a wealth of data, but also a fascinating read.Table of ContentsDrinking Wine. The History of Wine as a Medicine. Wine in Archaeology. Phylloxera. Wine and Heart Disease: A Statistical Approach. Biological and Biochemical Actions of Resveratrol. Wine, Alcohol and Cardiovascular Diseases. Polyphenols in Red and White Wines: A Joint Venture Between Hydrated Electrons and Protons. Grape and Wine Flavonoids and Stilbenes. Modern Biotechnology of Wine Production. The Parentage of Wine Grapes. Wine and Migraine. Wine: Protective in Macular Degeneration. Antimicrobial Effects of Red Wine Estate Vineyard, Australia.

    Out of stock

    £114.00

  • Hairdressing Level 1 The Interactive Textbook

    Taylor & Francis Ltd Hairdressing Level 1 The Interactive Textbook

    1 in stock

    Book SynopsisFor Level 1 Hairdressing students on NVQ, SVQ and VRQ courses.A genuinely new and innovative way for students to study hairdressing, this new textbook is supported with extensive multimedia material and activities at no extra cost. Some books include a few videos and basic materials, but this title comes with over 100 free online resources and activity screens with which to improve learning. Online questions are also included as well as links to other resources such as images, animations and videos. The elearning resources are included in every chapter to complement the textbook content and will help students from the start of their qualification until they pass their final exams.Trade Review'The books are very visual and the images used are very clear and concise. Information is well written and will be easy for the students to comprehend.' Tammy Ogden, Boston CollegeTable of ContentsIntroduction. Health and Safety. Working Relationships. Assist with Salon Reception Duties. Prepare for Hair Services and Maintain Work Areas. Shampoo and Condition Hair. Blow Dry Hair. Assist with Colouring Services. Glossary

    1 in stock

    £35.14

  • Sports Law

    Taylor & Francis Sports Law

    15 in stock

    Long established as the market leading textbook on sports law, this much-anticipated new edition offers a comprehensive and authoritative examination of the legal issues surrounding and governing sport internationally. Locating the legal regulation of sport within an explicit socio-economic context, this refocused edition is divided into four core parts: Governance & Sport; Commercial Regulation; Sports Workplace; and Safety in Sport.Recent developments covered in this edition include: EU competition law interaction with sport under arts. 101 and 102 of the Treaty on the Functioning of the European Union; the current World Anti-Doping Agency code; analysis of the recent Court of Arbitration for Sport Jurisprudence; reforms of the transfer system in team sports; anti-discrimination provisions in sport; engagement with match fixing; a focus on the leg

    15 in stock

    £54.14

  • Managing High Performance Sport Foundations of Sport Management

    Taylor & Francis Managing High Performance Sport Foundations of Sport Management

    15 in stock

    Table of ContentsChapter 1. The roles of high performance directors within national sporting organizations Part A: High performance management of elite sport Chapter 2. Commercial, political, social and cultural factors impacting on the management of high performance sport Chapter 3. Measuring performance and success in elite sport Chapter 4. Managing high performance sport at the national policy level Chapter 5. Comparative high performance sports models Chapter 6. Quality and performance management of national sport organizations: Measuring and steering the performance of the distribution network Chapter 7. The governance of high performance sport Part B: Managing high performance athletes Chapter 8. Sport development in high performance sport: The process of attracting, retaining and nurturing athletes Chapter 9. A developmental and holistic perspective on athletic career development Chapter 10. Support services in athletic development: Good practices from the field Chapter 11. Coaching high performance athletes and the high performance team Chapter 12. Managing athletes post-career Part C: Issues in the management of high performance sport Chapter 13. The influence of commercialization and globalization on high performance sport Chapter 14. Facilities, media and management at major events Chapter 15. The management of performance enhancing drugs in high performance sport Conclusion Afterword on managing high performance sport

    15 in stock

    £51.29

  • Arts Administration

    Taylor & Francis Arts Administration

    15 in stock

    Book SynopsisThe nature of arts administration and management has changed dramatically over the last decade with policy, funding and restructuring all playing major parts. Following on from the successful first edition, Arts Administration has now been updated to include arts policy under the new UK Ministry of Heritage, the workings of the national lottery and the role of ethnic minority, fringe and community arts. Ten new case studies include a variety of problems commonly encountered in arts administration, such as balancing budgets, marketing, fund raising and programming. Arts administration is presented here in an historical, social and practical context. An essential read for students, those engaged in administering the arts and for anyone concerned with the arts in contemporary society.Table of ContentsIntroduction. The arts. Arts organisations. Development of arts administrations systems. The context. Government intervention; supports and constraints. Arts programming. Arts marketing. Development of arts audiences. Arts administration; conclusions. Case studies. Appendices. Index.

    15 in stock

    £82.64

  • City  Guilds 7100 Diploma in Professional Cookery

    Pearson Education City Guilds 7100 Diploma in Professional Cookery

    1 in stock

    Book SynopsisCity & Guilds Hospitality & Catering qualifications are supported by a range of textbooks, published in partnership with Heinemann.

    1 in stock

    £42.08

  • Tourism Trade and National Welfare Contributions

    Emerald Publishing Limited Tourism Trade and National Welfare Contributions

    15 in stock

    Book SynopsisThis volume covers subject areas such as: A Two-Sector General Equilibrium Model of a Small Open Economy; Non-Traded Goods and Tourism in the Pure Theory of Trade; Tourism, Taxes and Immiserization in a Two-Country Trade Model; Guest Workers and Resident Immiserization; Terms of Trade and Resident Welfare; and Growth in a Dynamic Model of Trade.Table of ContentsINTRODUCTION TO THE SERIES. ENDORSEMENTS. Tourism and Trade. A Two-Sector General Equilibrium Model of a Small Open Economy. Non-traded Goods and Tourism in the Pure Theory of Trade. Tourism, Taxes and Immiserization in a Two-Country Trade Model. Price Discrimination, Tourism and Welfare. Tourism, Guest Workers and Resident Immiserization. Tourism, Illegal Migrants and Resident Welfare. Tourism in the Generalized Harris–Todaro Model and Regional Immiserization. Tourism, Increasing Returns and Welfare. Tourism and Growth in a Dynamic Model of Trade. Optimal Growth and Tourism. Competition for Tourism in the OECD Countries. Acknowledgements. Index.

    15 in stock

    £97.99

  • Young Money

    Little, Brown & Company Young Money

    10 in stock

    Book Synopsis

    10 in stock

    £15.29

  • Baseball and Billions

    Basic Books Baseball and Billions

    1 in stock

    Book SynopsisA savvy analysis of the game''s financial problems (Los Angeles Times), now updated throughout and featuring a new chapter on recent controversies and upheavals in the game. Selected as one of the best books of the year by Business Week.

    1 in stock

    £16.14

  • Basic Books The Way We Eat Now

    10 in stock

    Book Synopsis

    10 in stock

    £24.00

  • Marketing the Professional Services Firm

    John Wiley & Sons Inc Marketing the Professional Services Firm

    15 in stock

    Book SynopsisProfessional services are estimated to be worth up to $700 billion worldwide, but as the market matures there is an urgent need for new marketing thinking for global players or small businesses alike. This book applies the core principles of strategic marketing to professional services for the first time, in an approach that is at once accessible and compelling. With case studies from a range of companies including J. Walter Thompson, market research companies, the ?big four? accounting firms, Headhunters, Interbrand and large US legal firms, it is intended to become the definitive book for effective strategic marketing in professional services.Trade Review"...for inspiration and insight, read Marketing the Professional Services Firm..." (The Entrepreneur, Vol 33 (9) September 2005) "...An invaluable read..." (The Marketer (CIM), Feb 06)Table of ContentsForeword ix Acknowledgements xi About the Author xiii Introduction: Setting the scene 1 Part I Strategic Issues 33 1 Growth strategies 35 2 Gaining market perspective 55 3 Client segmentation 79 4 Creating and managing a professional services brand 95 5 Competitive strategy 123 6 Handling international operations and cultural differences 139 Part II Making Marketing and Business Development Work 157 7 The organisation and management of marketing in professional services firms 159 8 Personal business generation 197 9 Creating or relaunching services 225 10 Communicating with markets 263 11 Client service 295 12 Marketing and human capital 319 Part III The Marketer’s Tool Kit 335 References 405 Index 409

    15 in stock

    £34.19

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