Hospitality and service industries Books

Book SynopsisBlockchain, the key to the world of cryptocurrenciesa phrase that sounds like a promise of wealth. But what exactly is Blockchain? Unfortunately, in most books, articles, and discussions, it is either explained in a way that's hard to understand or oversimplified with unnecessary emotional baggage, presented either technically or ideologically. Some see Blockchain as a savior from greedy bankers, while others view it as a tool for building cryptocurrencies that undermine central banks. Which image is closer to reality? The story of Blockchain is not just a tale of mathematical experiments. It's primarily a story of the age-old attempt to record human activities and the value that flows from them. This time, however, the goal is to make it accessible to everyone on equal terms.This book delves into the evolution and technical intricacies of Blockchain technology, steering clear of the common focus on mere cryptocurrency speculation. It clarifies complex concept

Read more less

Book SynopsisBook 2 continues as the tiny fingers in Book 1 Grades K-2 grow and become more familiar with online activities. The critical job of ensuring our childrenâs safety expands as students become more independent and begin to have greater online autonomy. From Streetâsmart to Webâwise : A Cyber Safety Training Manual Built for Teachers and Designed for Children isnât just another book â itâs a passionate call to action for teachers, a roadmap to navigate the digital landscape safely, with confidence and care.Written by authors who are recognized experts in their respective fields, this accessible manual is a timely resource for educators. Dive into engaging content that illuminates the importance of cyber safety, not only in our classrooms but extending into the global community.Each chapter is filled with practical examples, stimulating discussion points, and readyâtoâuse lesson plans tailored for students in third and fourth grades. Regardless of your technology ski

Read more less

Book SynopsisStats Means Business is an introductory and comprehensive textbook written especially for Hospitality, Business and Tourism students who take statistics or quantitative methods modules. By minimising technical language, providing clear definitions of key terms and giving emphasis to interpretation rather than technique, this book caters to beginners in the subject.This book enables readers to appreciate the importance of statistical analysis in hospitality, tourism and other fields of business, understand statistical techniques, develop judgement in the selection of appropriate statistical techniques and interpret the results of statistical analysis.This new edition has been fully revised and updated to include:â New content on business analyticsâ Case studies demonstrating practical applicationsâ An extensive selection of new self-test questionsâ Updated online teaching and learning resourcesStats Means Business is an i

Read more less

Book SynopsisAs the world is becoming more digital and entwined together, the cybersecurity threat landscape has no doubt become a daunting one. For example, typical threat variants of the past, especially those of phishing, have now become much more sophisticated and covert in nature. A lot of this has been brought on by the proliferation of ransomware, which exploded during the COVID-19 pandemic. Now, there is another concern that is looming on the horizon: data privacy. Now, more than ever, consumers on a global basis want to know exactly what is happening to their personal identifiable information (PII) datasets. Examples of what they want to know about include the following: What kinds and types of information and data are being collected about them How those PII datasets are being stored, processed, and transacted with How their PII datasets are being used by third-party suppliers In response to these concerns and fears, as well as the cyber risks

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisWith over 1,600 entries, The A-Z of Payments provides readers with a comprehensive, practical, easy-to-read listing of payment terms.The financial services industry is full of terms and abbreviations that can appear confusing or easy to forget (e.g. ACS, 3DS, RTP, PCI DSS, POS, PoS, A2A, P2P, and BaaS). This handy glossary, written in a plain and accessible style, is the perfect desktop companion for experienced practitioners wanting to keep a check on the latest terminology, fintech students starting out who want to navigate the world of payments quickly, or those curious about terminology. It will also appeal to those wanting to understand terms related to parts of the industry with which they are unfamiliar, whilst those new to the industry will use it as a reference to understand documentation they access, or better equip them for conversations they might have.The A-Z of Payments is the ideal companion to anyone undertaking training in payments or on finance courses. It is particularly relevant to private sector corporations, regulators, and their employees.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisAimed at upper-level undergraduate and graduate students, scholars, teachers, practitioners, athletic administrators, and advocates of intercollegiate athletics, Introduction to Intercollegiate Athletics provides readers with up-to-date and comprehensive knowledge about the changes to-and challenges faced by-university athletics programs.Table of ContentsPrefacePart I: Historical Analysis, Governance and Leadership, and EthicsChapter 1: From Sports Page to Front Page: Intercollegiate Athletics and American Higher EducationChapter 2: Organization and Governance of the NCAAChapter 3: Leadership in Intercollegiate AthleticsChapter 4: Ethical Issues in Intercollegiate Athletics: Purpose Achieved or Challenged?Part II: Theoretical Perspectives on Higher Education and AthleticsChapter 5: Theoretical Tenets of Higher Education and College AthletesPart III: The College Athlete ExperienceChapter 6: Today's College AthleteChapter 7: MVP: Predictors of Four-Year Transfer for Community College AthletesChapter 8: Intercollegiate Athletics Climate: Effects on Students, Faculty, and AdministratorsPart IV: The Business Enterprise of College AthleticsChapter 9: Taxation of College Sports: Policies and ControversiesChapter 10: College Sports Spending Decisions and the Academic MissionChapter 11: The Business Model of Intercollegiate Sports: The Haves and Have-NotesChapter 12: Millionaire College Coaches and the Schools That Pay ThemPart V: The Significance of Race and Ethnicity IssuesChapter 13: Cross-Racial Interaction of Division I Athletes: The Campus Climate for DiversityChapter 14: The Miseducation of African American Male College AthletesChapter 15: For Colored Girls Who Have Considered Black Feminist Thought When Feminist Discourse and Title IX Weren't EnoughChapter 16: Conference Realignment and the Demise of the Academic MissionPart VI: Gender Equity and Compliance IssuesChapter 17: Effects of Titles IX on Intercollegiate Athletics, 1972-2012Chapter 18: Key Case Law and Legislation Shaping Women's Opportunity in Intercollegiate AthleticsChapter 19: Title IX Compliance and Intercollegiate Athletics Chapter 20: Barriers to Leadership for Women in College AthleticsPart VII: NCAA and Member Institution Policy ConcernsChapter 21: College Athletes' RightsChapter 22: Recruiting in Intercollegiate AthleticsChapter 23: Intercollegiate Athletics and AmateurismChapter 24: Freedoms Lost: Exploring Social Media Policies in Intercollegiate AthleticsChapter 25: The Atlete and University Contractual RelationshipPart VIII: The Academic Reform MovementChapter 26: The Dilemma of Academic Support for College Athletes: Advising to the APRChapter 27: College Athletes in Revenue and Nonrevenue Sports: Language, Culture, IdentityChapter 28: Best Practices in Career Transition Programming for College AthletesEpilogue: The Changing Landscape of Athletics in American Higher EducationIndex

Read more less

Book SynopsisBrazil, like some countries in Africa, has become a major destination for African American tourists seeking the cultural roots of the black Atlantic diaspora. Drawing on over a decade of ethnographic research as well as textual, visual, and archival sources, Patricia de Santana Pinho investigates African American roots tourism, a complex, poignant kind of travel that provides profound personal and collective meaning for those searching for black identity and heritage. It also provides, as Pinho''s interviews with Brazilian tour guides, state officials, and Afro-Brazilian activists reveal, economic and political rewards that support a structured industry.Pinho traces the origins of roots tourism to the late 1970s, when groups of black intellectuals, artists, and activists found themselves drawn especially to Bahia, the state that in previous centuries had absorbed the largest number of enslaved Africans. African Americans have become frequent travelers across what Pinho calls

Read more less

Book SynopsisFrom the author of MR SELFRIDGE, the glittering story of two remarkable women - Miss Elizabeth Arden and Madame Helena Rubinstein - and their legacy which touches the lives of virtually all women today: the creation of the modern cosmetics and beauty industry.Trade ReviewI have seldom enjoyed a book so much . . . the research is staggering . . . a wonderful read -- Lulu GuinnessThe definitive biography of women and their relationships to their faces in the twentieth century -- Linda Grant * GUARDIAN *What a relief it is to read so detailed and well-researched a book . . . Woodhead knows her stuff -- Fay Weldon * SUNDAY TIMES *Gripping biographies of these powder-puff prima donnas. At the same time . . . the history of make-up through the twentieth century -- Val Hennessey * DAILY MAIL *Written with humorous sensitivity and sympathy -- Nicky Haslam * LITERARY REVIEW *These were women who were tough in business, who had a single vision - an idea of what they believed in and would do anything to get there -- Bobbi Brown

Read more less

Book SynopsisThis book deals with the evolution, current status and potential of U.S.-India strategic cooperation. From very modest beginnings, the U.S.-India strategic partnership has developed significantly over the last decade. In considerable part, this growth has stemmed from overlapping concerns about the rise and assertiveness of the People’s Republic of China, as well as the instability of Pakistan. Despite the emergence of this partnership, significant differences remain, some of which stem from Cold War legacies, others from divergent global strategic interests and institutional design. In spite of these areas of discord, the overall trajectory of the relationship appears promising. Increased cooperation and closer policy coordination underscore a deepening of the relationship, while fundamental differences in national approaches to strategic challenges demand flexibility and compromise in the future.Table of ContentsIntroduction: An unnatural partnership? The future of U.S.–India strategic cooperation – Šumit Ganguly and M. Chris MasonPart I Military-to-military cooperation1 Less than meets the eye: a critical assessment of the military-to-military dimension of the U.S.–India security partnership – M. Chris Mason2 Faltering friends: U.S.–India military cooperation in the twenty-first century – Abhijnan RejPart II Cybersecurity cooperation3 U.S.–India relations on cybersecurity: an important moment for strategic action on collective cyberdefense – Jamil N. Jaffer4 From intention to action: challenges in cyberdefense cooperation for the U.S. and India – Bedavyasa MohantyPart III Nuclear stability cooperation5 Southern Asia in a decaying nuclear order: regional strategic dilemmas and U.S. policy approaches toward India – Frank O’Donnell6 Enhancing nuclear stability in South Asia: the view from New Delhi – Rajesh RajagopalanPart IV Space cooperation7 U.S.–India strategic partnership in space: a path toward cooperation – Victoria Samson8 U.S.-India space cooperation: an Indian view – Rajeswari Pillai RajagopalanPart V Counterterrorism cooperation9 The U.S.–India counterterrorism relationship: striking the balance – Tricia Bacon10 Indo-U.S. counterterrorism cooperation: a bumpy road – Manoj JoshiPart VI Intelligence cooperation11 A vision for future U.S.–India intelligence cooperation – Carol V. Evans12 Natural alliance: enhancing India–U.S. intelligence cooperation – Saikat DattaPart VII Defense technology cooperation:13 U.S.–India defense technology sharing and manufacturing: legacies of defense organizational processes – Frank O’Donnell14 “Make in India”: a problem for bilateral defense technology cooperation – Pramit Pal ChaudhuriIndex

Read more less

Book SynopsisThe Practical Guide to Patternmaking for Fashion Design: Juniors, Misses, and Women offers an in-depth look into the techniques and theories of pattern drafting for womens garments. Covering a wide variety of styles, textiles and sizes, this book is useful for pattern courses ranging from introductory to advanced. It provides a sound introduction to the concepts and processes of patternmaking, as well as a more advanced analysis of style and design. The book offers helpful techniques on taking measurements and adjusting the fits of garments for all body sizes, patterns and types of fabrics.Table of Contents* Introduction to Patternmaking * Taking Measurements, Body Forms, Live Models * The Basic Sloper Set * Draping the Basic Sloper Two-dart Bodice and Two-dart Skirt * Dart Manipulation for Bodices, Sleeves, Skirts and Pants * Collar/Neckline Theory and Development * Sleeve Theory and Development * Dart Equivalents as Stylelines, Gathers, Pleats and Release Tucks * Added Fullness/Flares and Added Ease * The Torso Sloper and Its Uses * The Jacket Sloper and Its Uses * The Coat Sloper and Its Uses * The Dartless Jean Sloper and Its Uses * Special Body Forms, Live Models, Contoured Styles * Patterns for Fabric Used on the Bias Grainline, Draping and Drafting * Patterns for Fabrics that Stretch * Patterns for Fabrics that Shrink * Linings * Knock-off Pattern Techniques * Production Pattern Techniques TEXT FEATURES * Measurement guide for junior's, misses' and women's sizes * Size charts

Read more less

Book SynopsisParks and recreation systems have evolved in remarkable ways over the past two decades. No longer just playgrounds and ballfields, parks and open spaces have become recognised as essential green infrastructure with the potential to contribute to community resiliency and sustainability. To capitalise on this potential, the parks and recreation system planning process must evolve as well. In Parks and Recreation System Planning, David Barth provides a new, step-by-step approach to creating parks systems that generate greater economic, social, and environmental benefits. Barth first advocates that parks and recreation systems should no longer be regarded as isolated facilities, but as elements of an integrated public realm. Each space should be designed to generate multiple community benefits. Next, he presents a new approach for parks and recreation planning that is integrated into community-wide issues. Chapters outline each step, evaluating existing systems, implementing a carefully crafted plan, and more, necessary for creating a successful, adaptable system. Throughout the book, he describes initiatives that are creating more resilient, sustainable, and engaging parks and recreation facilities, drawing from his experience consulting in more than 100 communities across the U.S. Parks and Recreation System Planning meets the critical need to provide an up-to-date, comprehensive approach for planning parks and recreation systems across the country. This is essential reading for every parks and recreation professional, design professional, and public official who wants their community to thrive.

Read more less

Book SynopsisWhen every member of staff embraces why guests visit and considers the alternative options they had, you unlock a powerful mindset: The Hospitality Mentality.Guest experience expert Josh Liebman’s The Hospitality Mentality is a framework that leverages a company’s greatest asset—its people—and enables all staff members, especially those on the front line, with tools to enhance the guest experience in powerful ways, creating a strong desire to return and share their experience with others.Business leaders will gain inspiration to take their service standard to the next level, knowing that this is an area that cannot plateau. Readers will be motivated to go above and beyond guests’ expectations through creating hyper-personalized experiences, amplifying enthusiasm, anticipating needs, and crafting superior “wow” moments that solidify memories that take satisfaction to the next level. By maximizing the benefit of guest feedback and directly addressing complaints, service providers can strengthen their relationship with their guests, ultimately leading to business/brand loyalty.The impact of The Hospitality Mentality is more than a warm, fuzzy feeling—it will drive a business forward.

Read more less

Book Synopsis

Read more less

Book SynopsisGarden visitation has been a tourism motivator for many years and can now be enjoyed in many different forms. Private garden visiting, historical garden tourism, urban gardens, and a myriad of festivals, shows and events all allow the green-fingered enthusiast to appreciate the natural world. This book traces the history of garden visitation and examines tourist motivations to visit gardens. Useful for garden managers and tourism students as well as casual readers, it also examines management and marketing of gardens for tourism purposes, before concluding with a detailed look at the form and tourism-based role of gardens in the future.Table of Contentsa: Preface 1: Introduction 2: A History of Garden Tourism 3: Gardening and Gardens Today 4: A World Garden Survey 5: The Multiple Roles of Gardens and the Importance of Indoor Flower Festivals 6: Outdoor Garden Festivals 7: Managing the Garden 8: Tourists to Gardens and Tourists in the Garden: Motivators and Enablers 9: Problems and Issues in Gardens Today 10: Reflections on the Future of Garden Tourism

Read more less

Book SynopsisThe gap between theory and practice in the leisure, sport and tourism studies areas seems to have widened as scholars have become more specialized. Nevertheless, it is imperative that students be as familiar as possible with a wide range of social and political theory, and also be able to reconcile that knowledge with their own current and future roles as practicing professionals. A comprehensive, multidisciplinary approach to public policymaking and planning in the leisure, sport and tourism sectors, this book: - examines the theoretical issues underpinning public sector policymaking such as political ideologies, leisure wants, needs, demand and benefits, and human rights in leisure, sport, tourism and culture; - discusses the debates surrounding the role of the state versus market, and models of organizational decision-making; and - uses applied sections addressing strategic planning and performance evaluation to provide a link between theory and practical analytical techniques. As well as extensive updating of sources, this new edition examines such topics as libertarianism, theocracy, anti-establishment politics, and the concept of generations. A new chapter presents discussions of a number of 'issues and challenges' facing the leisure, sport and tourism sector. Introducing the subject for undergraduate and postgraduate students of leisure, sport and tourism, this book is also a useful addition to the shelf of any policy maker or practitioner within the industries.Table of Contents-: Preface I: SOCIETY, POLITICS, POLICY & PLANNING 1: Introduction 2: Political ideologies 3: Wants, needs, obligations, etc. 4: Human rights and citizenship rights 5: The market versus the state II: PLANNING FRAMEWORKS 6: Public policy-making 7: Types of plan 8: Evaluating approaches to planning 9: U-Plan: participation-based approach to planning III: PLANNING TOOLS 10: Planning tool 1: Consultative 11: Panning tool 2: Facility/service audit: Process & Capacity 12: Planning tool 3:Facility/service audit: Facility use/assessment 13: Planning tool 4: Forecasting demand IV: EVALUATION 14: Economic evaluation 15: Performance evaluation V: SECTORS, GROUPS & ISSUES 16: Policy and planning in particular sectors 17: Policy and planning for particular groups 18: Issues/challenges

Read more less

Book SynopsisWith a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.Table of Contents1: Introduction 2: The Package Holiday and the Rise of the Tour Operator 3: The Operating Environment 4: Product Development 5: Small and Medium-sized Tour Operators 6: Customer Service 7: Financial Planning: Pricing the Package 8: Tour Operators and Key Travel Regulations 9: Distribution (Place) 10: Marketing 11: Human Resources and Managing the Workforce 12: Crisis Management 13: Challenges and Issues: A Look Ahead

Read more less

Book SynopsisThis book reviews all aspects of the phenomenon of mass tourism. It covers theoretical perspectives (including political economy, ethics, sustainability and environmentalism), the historical context, and the current challenges to domestic, intra-regional and international mass tourism. As tourism and tourist numbers continue to grow around the world, it becomes increasingly important that this subject is studied in depth and best practice applied in real-life situations. This book: - Is the first to address a range of theoretical issues relating to mass tourism; - Uses a wide selection of case studies to translate theory into practice, covering the historical rise and fall of UK seaside resorts, the increase in Chinese tourism, conflict between different mass tourism groups, destination transformation from mass to niche tourism, and specific problems facing cruise ships; - Is written by a range of international, established authors to give a global perspective on the subject. Finishing with a speculative chapter identifying potential future trends and challenges, this book forms an essential resource for all researchers and students within tourism studies.Table of ContentsSection 1: Introduction 1: Introduction: Mass Tourism in a Small World Section 2: Theoretical Approaches to Mass Tourism 2: Mass Tourism Does Not Need Defending 3: The Morality of Mass Tourism 4: The Political Economy of Mass Tourism and its Contradictions 5: A Theoretical Approach to Mass Tourism in Italy 6: Sustainability and Mass Tourism: A Contradiction in Terms? 7: Mass Tourism and the Environment: Issues and Dilemmas Section 3: Historical Studies of Tourism Development 8: The Dynamics of Tourism Development in Britain: The Profit Motive and that ‘Curious’ Alliance of Private Capital and the Local State 9: From Holiday Camps to the All-inclusive: the ‘Butlinization’ of Tourism 10: Decline Beside the Seaside: British Seaside Resorts and Declinism 11: Mass Tourism and the US National Park Service System 12: Transport and Tourism: The Perpetual Link Section 4: Case Studies in Modern Mass Tourism 13: Mass Tourism and China 14: Mass Tourism in Thailand: The Chinese and Russians 15: Mass Tourism in Bulgaria: The Force Awakens 16: Mass Tourism in Mallorca: Examples from Calivià 17: Tunisia: Mass Tourism in Crisis? 18: From Blue to Grey? Malta’s Quest from Mass Beach to Niche Heritage Tourism 19: Cruise Ship Tourism in the Caribbean: The Mess of Mass Tourism Section 5: The Future 20: Conclusion: Mass Tourism in the Future

Read more less

Book SynopsisAlthough the asset management industry has come under increasing scrutiny since the financial crisis it still remains poorly understood and investment scandals continue to headline in the financial press. Whereas most literature on the industry focuses on the technical end – how managers invest and what tips others can glean – this book explores the way these businesses operate as businesses and how they make their money. The book explains how the industry is organized, how firms generate revenues through various types of fund, fees and charges and what cost pressures they face. It investigates the nature of their client relationships, the role played by star investors and the requirement for firms to integrate non-financial considerations into their investment process. The inherent tensions and potential conflicts of interest within asset managers that seek to keep both clients and shareholders happy is also examined. The book concludes by considering how the industry is evolving, the role of regulation and where it is struggling to change. Suitable for students of business and finance, those working in allied areas of the finance sector, and for anyone with a general interest in how financial institutions and markets operate, the book offers readers a balanced and incisive guide to the economics of an industry that globally controls more than $100 trillion of financial assets and a critical appraisal of the sector’s future.Trade ReviewThe investment management industry is huge, enormously influential, wildly profitable but often little-understood outside its own confines, with most of the literature focused on the approach of its most famous money managers. Ed Moisson ably explains the other pillars of asset management, explores how the business actually works and dissects what its future might look like. -- Robin Wigglesworth, Editor, FT Alphaville, and author of TrillionsA fascinating and extremely well researched insight into the business of asset management and how the industry makes – and sometimes loses – money. A must-read for anyone looking to delve deeper into an influential sector of the economy managing trillions of dollars. -- David Ricketts, author of When the Fund StopsThere are a lot of people in and around asset management who can paint little bits of this picture, but Ed Moisson is the only one with the skills and experience to show us the full landscape. A masterpiece. -- Magnus Spence, Director, FidesIQThis useful book walks the reader through the business of asset management – a business critical to the modern economy. Ed Moisson covers thorny topics such as conflicts of interest, scandals and regulatory intervention taking a balanced view. An important contribution to a better understanding of asset management. -- Heather Hopkins, Managing Director, NextWealthHaving started in investment management 50 years ago when the fund business was a cottage industry (with less than £1 billion under management), I found this book an excellent analysis of the vast industry it has become. It will enable any reader to understand the complex dynamics of today's business. -- Mark St Giles, co-author of Managing Collective Investment Funds, and Chairman, Cadogan FinancialA timely and important piece of work. Too few people understand investment management as a business and until there is a broader understanding of some of the conflicts and challenges that exist, the sector will remain in the shadows of banking and insurance. Opacity rarely goes hand in hand with excellence nor does it allow investment management to earn proper credit for the vital role that it plays in financing growth and wellbeing. -- Will Goodhart, Chief Executive, CFA Society of the UKTable of Contents1. Introduction 2. Organization 3. Business model 4. Managing money 5. Stars and scandals 6. Purpose and sustainability 7. Regulations and responsibilities 8. Sales and products 9. Fees and charging 10. Conclusions and the future

Read more less

Book SynopsisAlthough the asset management industry has come under increasing scrutiny since the financial crisis it still remains poorly understood and investment scandals continue to headline in the financial press. Whereas most literature on the industry focuses on the technical end – how managers invest and what tips others can glean – this book explores the way these businesses operate as businesses and how they make their money. The book explains how the industry is organized, how firms generate revenues through various types of fund, fees and charges and what cost pressures they face. It investigates the nature of their client relationships, the role played by star investors and the requirement for firms to integrate non-financial considerations into their investment process. The inherent tensions and potential conflicts of interest within asset managers that seek to keep both clients and shareholders happy is also examined. The book concludes by considering how the industry is evolving, the role of regulation and where it is struggling to change. Suitable for students of business and finance, those working in allied areas of the finance sector, and for anyone with a general interest in how financial institutions and markets operate, the book offers readers a balanced and incisive guide to the economics of an industry that globally controls more than $100 trillion of financial assets and a critical appraisal of the sector’s future.Trade ReviewThe investment management industry is huge, enormously influential, wildly profitable but often little-understood outside its own confines, with most of the literature focused on the approach of its most famous money managers. Ed Moisson ably explains the other pillars of asset management, explores how the business actually works and dissects what its future might look like. -- Robin Wigglesworth, Editor, FT Alphaville, and author of TrillionsA fascinating and extremely well researched insight into the business of asset management and how the industry makes – and sometimes loses – money. A must-read for anyone looking to delve deeper into an influential sector of the economy managing trillions of dollars. -- David Ricketts, author of When the Fund StopsThere are a lot of people in and around asset management who can paint little bits of this picture, but Ed Moisson is the only one with the skills and experience to show us the full landscape. A masterpiece. -- Magnus Spence, Director, FidesIQThis useful book walks the reader through the business of asset management – a business critical to the modern economy. Ed Moisson covers thorny topics such as conflicts of interest, scandals and regulatory intervention taking a balanced view. An important contribution to a better understanding of asset management. -- Heather Hopkins, Managing Director, NextWealthHaving started in investment management 50 years ago when the fund business was a cottage industry (with less than £1 billion under management), I found this book an excellent analysis of the vast industry it has become. It will enable any reader to understand the complex dynamics of today's business. -- Mark St Giles, co-author of Managing Collective Investment Funds, and Chairman, Cadogan FinancialA timely and important piece of work. Too few people understand investment management as a business and until there is a broader understanding of some of the conflicts and challenges that exist, the sector will remain in the shadows of banking and insurance. Opacity rarely goes hand in hand with excellence nor does it allow investment management to earn proper credit for the vital role that it plays in financing growth and wellbeing. -- Will Goodhart, Chief Executive, CFA Society of the UKTable of Contents1. Introduction 2. Organization 3. Business model 4. Managing money 5. Stars and scandals 6. Purpose and sustainability 7. Regulations and responsibilities 8. Sales and products 9. Fees and charging 10. Conclusions and the future

Read more less

Book SynopsisThis book provides industry insights and fresh ideas for the advancement of the most vital global industry - food. Drawing on their industry and academic expertise the authors have identified three controlling aspects of food business operations that can unleash long term success: consumer health and wellbeing; product and process sustainability; and harnessing advances in digitalization.. If developed to their maximum potential these factors have the capability to revolutionize the food sector. Food Industry 4.0 highlights advancement opportunities for the food manufacturing sector, including innovation in products, processes and services, as it seeks to combine productive, efficient and sustainable practices. The contents address: Mapping data, new approaches for food system applications. The perfect meal and making a balanced global diet possible. Industry 4.0 applications in the food sector: robotics and automation, big data, Internet of Things, cybersecurity. Resource utilization in the food manufacturing sector. Resilience and sustainability in food supply chains. Environmental and social governance in our food system. It is of significant benefit to food industry practitioners working in operational and product development roles, academic researchers, policy makers, students, and food sector professionals.Table of Contents1: Our Connected Future and Global Food Markets 2: Mapping Data: New Approaches for Food System Applications 3: The Perfect Meal 4: Food 4.0: Industry 4.0 Applications in the Food Sector 5: Revealing the Value of Resource Efficiency in the Food Manufacturing Sector 6: Sustainability in the Food Supply Chains 7: Transformational Systems and Resilience in Food Manufacturing 8: Corporate Social Responsibility as a Driver for the Advancement of a Productive and Sustainable Food System

Read more less

Book SynopsisGiven the historical and cultural richness of countries in the Middle East region, as well as the economic development many have exhibited in recent years, tourism planning and development gains much significance for both scholars and practitioners. Turbulence, conflicts and crises exhibited in the area add further dimensions that need to be incorporated in tourism strategies and planning, and be taken into consideration by experts at an institutional, corporate and educational level. Furthermore, in order to effectively deal with aspects of sustainability, visions and strategies in the region need to build upon good practices. As a result, a greater understanding is required of the factors influencing decision-making on tourism matters as well as on the impacts and implications of sustainable tourism development.This book, written by an international team of experts, addresses the need to examine tourism development and planning in the Middle East from a sustainability perspective by embracing case studies and examples from the region. Through its collection of chapters, the book considers tourism planning and development from the economic, socio-cultural, environmental and regulatory perspectives of sustainability. Thus, the book advances understandings of the positive and negative impacts of tourism development as well as how turbulence, crisis, synergies and the top-down and bottom-up approaches to tourism development are connected to different problems and implications for local communities, the region and the relationship of the Middle East with the rest of the world.An essential resource for tourism practitioners, decision-makers in private and public organisations, government bodies and consultants, not only from the Middle East, but for all those who want an encompassing view of global tourism.

Read more less

Book SynopsisWaiters are the people who help you order food when you eat out, but what else do they do?

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisAdvances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board members, ad-hoc reviewers entail scholars from North America, Europe and Asia-Pacific. AHL with international in focus attempts to divulge the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. AHL covers full papers and research notes in the matter of conceptual models and empirical investigations using inductive and deductive methods. The authors of this publication come from and Africa, America, Asia/Pacific, Europe, and Middle East. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.Table of ContentsFull Paper Chapter 1. Luxury Hospitality and Sustainability: An Oxymoron or Viable Pursuit?; Clare Hindley, Johanna Van Stiphout, and Willy Legrand Chapter 2. Mapping Well-Being for Elders: The Antecedents and Consequences of Perceived Freedom in Leisure; You-De Dai, Giun-Ting Yeh, Tsungpo Tsai, Yi-Chun Chen, and Yuan-Chiu Chen Chapter 3. Virtual Reality Tour Segmentation via User Experiences; Ruiping Ren Chapter 4. Key Lessons in Developing Successful Drive Tourism in a Peripheral Destination; Michelle Thompson and Bruce Prideaux Chapter 5. A Study on the Influence of Cultural Heritage Tourism Perception on the National Tourism Image And Cultural Identify of Overseas Chinese Youth; Han Zhang, Jingqi Wang, and Han Shen Chapter 6. Ipa-Kano Approach to Evaluating Service Quality: A Case of Taijiang National Park, Taiwan; Wan-Yu Liu, Jie Wang, and Joseph S. Chen Chapter 7. Effects of Food Experience, Emotion, and Place Attachment On Heritage Tourists’ Revisit Intention; An-Na Li, You-De Dai, Tsungpo Tsai, Giun-Ting Yeh, and Yuan-Chiu Chen Research Note Chapter 8. From Struggle to Survive: A Market Overview for the Cruise Industry; Tianyo Pan and Rachel J.C. Fu

Read more less

Book SynopsisPractical Professional Cookery is recognised throughout the English-speaking world as the established source of recipes for both students and professionals. Practical Professional Cookery covers the full range of work from the most basic dishes to those requiring advanced techniques. Each recipe is presented in a stepped, easy-to-follow format. This revised third edition has been updated with the inclusion of more international, particularly Australian, food and terminology.Trade ReviewIntroduction. The Methods and General Principles of Cookery. Initial Procedures and Preparations. Stocks, Glazes, Thickening and Binding Agents. Sauces. Hors D'oeuvre. Soups. Eggs. Farinaceous and Rice Dishes. Fish. Shellfish. Meats. Poultry. Game. Cold Dishes and Buffet Work. Salads and Salad Dressings. Vegetables. Potatoes. Canapes, Sandwiches and Savouries. Pastry and Sweet Dishes. Glossary. Appendix 1: Australian And New Zealand Fish Appendix 2: Salad Leaves. Select Bibliography. Index.Table of ContentsIntroduction The Methods and General Principles of Cookery Initial Procedures and Preparations Stocks, Glazes, Thickening and Binding Agents Sauces Hors D''oeuvre Soups Eggs Farinaceous and Rice Dishes Fish Shellfish Meats Poultry Game Cold Dishes and Buffet Work Salads and Salad Dressings Vegetables Potatoes Canapes, Sandwiches and Savouries Pastry and Sweet Dishes Glossary Appendix 1: Australian And New Zealand Fish Appendix Appendix 2: Salad Leaves. Select Bibliography. Index.

Read more less

Book SynopsisPrinciples and Practices of Bar and Beverage Management: raising the bar is a comprehensive text and resource book designed to explain the latest developments in and new complexities of managing modern bars- be they stand alone or part of larger institutions such as hotels and resorts. Consumer expectations have changed and a bar today must deliver an integrated social experience in a safe modern environment, which also offers the latest products and services in a professional and engaging fashion. Against a background of increasing competition and an increasingly sophisticated customer base this text has been designed to support the bar and beverage skills of students and professionals. It will be the primary reference source in meeting the professional skills and development needs of those who aspire to a career in the bar, restaurant and hospitality industry. It gives the reader- * A complete guide to every aspect of bar management from customer care, marketing, beverages and beverage management, the economic context and bar technology- to key issues of health and safety; * A well defined pedagogic structure giving objectives and learning outcomes, discussion points, further reading and end of chapter summaries; * Links to relevant web, visual and audio- resources; * A clear logical progression through all the key topics plus the technical skills, practices and latest developments in the bar and beverage sector; * Over 200 explanatory illustrations and tables covering all types of bars and beverages from around the world; * Numerous examples and case studies from within the bar and beverage industry It will fully meet the needs of students currently on full and part-time programmes worldwide in the fields of bar, restaurant, hotel, hospitality and food and beverage management in universities, hotel schools and a wide range of vocational courses. It will also be a superb reference for professionals developing their careers in the industry.Table of ContentsPreface; Ch 1 The Pub and Bar; Ch 2 The Role of the Bartender; Ch 3 Customer Care; Ch 4 Responsible Service of Alcohol; Ch5 Food and Beverage Equipment; Ch 6 Food Safety and Hygiene in the Bar; Ch 7 Handling Cash and Payments in the Bar; Ch 8 Sales and Marketing; Ch 9 Safety and Security in the Bar; Ch 10 Stock and Beverage Control; Ch11 Food in the Bar; Ch 12 Cultural Diversity, Intercultural Awareness; Ch 13 Waste Management; Ch 14 Food and Beverage Service Procedures; Index

Read more less

Book SynopsisA beautifully designed and presented guide to the Duchess of Cambridge's look and style. Packed full of unique illustrations and stunning images of Kate Middleton, this is a must-have book for fashionistas everywhere. Learn how to adopt Kate's classy, polished look with tips on wardrobe essentials and dressing for the season.

Read more less

Book SynopsisImpact assessment can be highly technical and complex, requiring a broad knowledge base and diverse skills, but like evaluation, it is a process fraught with philosophical, technical and political perils. Why is it done, by whom, and how, must be carefully planned. Impacts cannot always be ’proven’, so the nature of evidence becomes critical. Accordingly, a strong theoretical base is needed by all IA practitioners. Whilst economic impacts have received a great deal of attention, with sufficient material available to guide all applications, for social, cultural and environmental IA the theory and practice has lagged. In the context of Triple Bottom Line, social responsibility and sustainability approaches most of the available literature is on normative goals (such as going green, meeting sustainability standards), the nature of positive and negative impacts (a descriptive approach or based on public input), or theory about how impacts occur; very little theory development or praxis has been directed at impact assessment for these applied fields. In response to this lack of information, Event Impact Assessment is the first text to: • Develop professionalism for IA and evaluation in these applied management fields. • Position impact assessment within sustainability and responsibility paradigms. • Recommend goals, methods and measures for planning, evaluation and impact assessment pertaining to events and tourism. • Encourage the adoption of standard methods and key performance indicators in evaluation and impact assessment in order to facilitate valid comparisons, benchmarking, reliable forecasts, transparency and accountability. • Provide concepts and models that can be adapted to diverse situations. • Connect readers to the research literature through use of Research Notes and provision of additional readings. This text also works well as a companion text to Event Evaluation: Theory and methods for event management and tourism. The Events Management Theory and Methods Series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. Each compact volume contains overviews of mainstream management theories and methods, examples from the events literature, case studies, and guidance on all aspects of planned-event management. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and/or practitioners, and contain methods that can be used effectively in the real world. Series editor: Donald Getz. With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources.Table of ContentsPART ONE Chapter 1: Concepts and Definitions Chapter 2: Foundation Theory Chapter 3: Measurement and Methods for IA (parts 1 and 2) PART TWO Chapter 4: Impacts on Individuals and Families Chapter 5: Social Impacts Chapter 6: Cultural Impacts Chapter 7: The Built Environment Chapter 8: Impacts on Nature and Ecological Processes Chapter 9: Economic Impacts Chapter 10: Impacts on Destinations References Index

Read more less

Book SynopsisA new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. With a highly qualified international team of contributors, the editors clearly outline the key theoretical perspectives and go on to cover the various types of entrepreneurship.

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book SynopsisThis open access Pivot demonstrates how a variety of technologies act as innovation catalysts within the banking and financial services sector. Traditional banks and financial services are under increasing competition from global IT companies such as Google, Apple, Amazon and PayPal whilst facing pressure from investors to reduce costs, increase agility and improve customer retention. Technologies such as blockchain, cloud computing, mobile technologies, big data analytics and social media therefore have perhaps more potential in this industry and area of business than any other. This book defines a fintech ecosystem for the 21st century, providing a state-of-the art review of current literature, suggesting avenues for new research and offering perspectives from business, technology and industry. Table of Contents1. Deciphering Crowdfunding1.1. The Crowdfunding Phenomenon: an Overview 1.1.1. The European Market 1.1.2. The US market 1.1.3. The Asia-Pacific Market 1.2. Crowdfunding State-of-the-Art 1.2.1. Investment Models 1.2.2. Non-investment Models 1.3. New Research Trends: The language of Crowdfunding 1.4. References 2. Addressing Information Asymmetries in Online Peer-to-Peer Lending 2.1. Introduction 2.2. Online Peer-to-Peer Lending Platforms 2.3. Information Asymmetries and Peer to Peer Lending Platforms 2.4. Conclusions and Future Directions for Research 2.5. References 3. Machine learning and AI for risk management 3.1. Introduction 3.2. Machine Learning and AI Techniques for Risk Management 3.3. Machine Learning and AI Applications for Risk Management 3.3.1. Application to Credit Risk 3.3.2. Application to Market Risk 3.3.3. Application to Operational Risk 3.3.4. Application to RegTech 3.4. The Challenges and Future of Machine Learning and AI for Risk Management 3.5. References 4. What Fintech Can Learn from High-Frequency Trading: Economic Consequences, Open Issues and Future of Corporate Disclosure 4.1. Introduction 4.2. High Frequency Trading: Definition and Data 4.2.1. Methodology 4.2.2. Descriptive Statistics 4.3. Results 4.3.1. Thematic Analysis 4.3.2. Impact of HFT 4.3.2.1. Effects on Market Quality 4.3.2.2. HFT’s Trading Strategies and Speed 4.3.2.3. Market Structure, Co-location and Regulation after the Flash Crash 4.3.3. HFT Reaction to Corporate Disclosure 4.4. Conclusion and Future Research Directions 4.5. References 5. InsurTech 5.1. Introduction 5.2. How Does Insurance Work? 5.3. The Big Data Paradigm 5.3.1. Telematics 5.3.2. Wearables 5.3.3. Smart Homes and the Internet of Things (IoT) 5.3.4. Big Data: Trustworthiness and Privacy Concerns 5.4. Artificial Intelligence 5.4.1. Machine Learning and AI in the Underwriting Process 5.4.2. AI in Claims Management Process 5.4.3. AI in Customer Interaction 5.5. Distributed Ledger Technologies 5.5.1. Improving Current Processes Using DLTs 5.5.2. P2P Insurance 5.6. Conclusion 5.7. References 6. Understanding RegTech for Digital Regulatory Compliance 6.1. Introduction 6.2. Business Drivers of RegTech 6.3. RegTech in Focus: Digital Regulatory Reporting 6.3.1. Phase 1 Digital Regulatory Alerts 6.3.2. Phase 2 Making Regulations Digital 6.3.3. Phase 3 Performing Digital Regulatory Reporting 6.3.4. Phase 4 Creating Meta-Data Models for Semantic Interoperability 6.4. Discussion and Implications 6.5. Conclusion 7. Payment Service Directive II and its Implications 7.1. Introduction 7.2. Background 7.3. EU Initiated Review of the Effectiveness of PSD I 7.3.1. Main Findings of Impact Study 7.4. Payment Services Directive II 7.4.1. Scope of the Directive and the Removal of Exclusions 7.4.2. Authorisation of Payment Institutions 7.4.3. Innovation 7.4.4. Confirmation of Availability of Funds 7.4.5. Enhancing Competition 7.4.6. Customer Protection 7.4.7. Security 7.4.8. Complaints Handling 7.5. European Banking Authority (EBA) Work on PSD II 7.6. Strong Customer Authentication (SCA) 7.6.1. Exemptions for SCA 7.7. Commentary 7.8. References 8. From Transactions to Interactions: Social Considerations for Digital Money 8.1. Introduction 8.2. Affordances of Digital Money 8.3. Opportunities for Interaction 8.3.1. Negotiating Payment 8.3.2. Effects of Intermediation 8.3.3. Collaborative Value Creation 8.4. Social Impacts of Digital Transactions 8.4.1. Sensitive Data Generation and Sharing 8.4.2. Choice Proliferation 8.4.3. Untangling Money and Payment System 8.5. Conclusion 8.6. References 9. Token-based Business Models 9.1. Introduction 9.2. Native Digital Assets 9.3. Crypto Tokens 9.4. Token-based Business Models 9.5. Driving Forces behind the Token-based Business Models 9.6. Crypto Tokens to enhance the Sharing Economy 9.7. References 10. Blockchain beyond Cryptocurrencies 10.1. Introduction 10.2. What is Blockchain? 10.3. Payments and Remittance 10.4. Credit and Lending 10.5. Trading and Settlements 10.6. Compliance 10.7. Conclusion and Avenues for Future Research 10.8. References

Read more less

Book SynopsisThis textbook reviews and systematically presents the use of the Internet in public administration and politics. Further, it employs a process-oriented layer model to define the opportunities for exchange and participation for all stakeholder groups, covering the following topics: eAssistance, eProcurement, eService, eContracting, eSettlement, eCollaboration, eDemocracy, and eCommunity. In turn, real-world case studies demonstrate the practical applications in industry, administration and research.The second edition of this book has been completely revised and extended, and includes several new case studies. It offers a valuable asset for students in Business, Economics and Political Sciences courses, as well as practitioners interested in emerging opportunities for digital exchange and participation in the knowledge society.Trade Review“The book is well written and well organized, and the style is light and easy to read. In addition, the many case studies make it a valuable reference for students and educators.” (Stefka Tzanova, Computing Reviews, February 10, 2021)Table of ContentseGovernment Framework.- eAssistance.- eProcurement.- eService.- eContracting.- eSettlement.- eCollaboration.- eDemocracy.- eCommunity.- Knowledge Society.

Read more less

Book SynopsisThis book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology – as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book: · Provides a clear step-by-step guide to create a customer experience-centric company · Introduces most impactful tools that managers can use to successfully complete every step of our framework · Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new contextTable of Contents1. Introduction.- 2. Concept, Relevance and Management of CX.- 3. Starting a Start-Up.- 4. Understanding The Outside World: Customers & The Surrounding Environment.- 5. Outside-In: Defining the CX-Centric Business DNA—The Why, How, and What of a Start-Up.- 6. Inside-Out: Testing, Implementation and Communication of Customer Experience-Centric Experience Elements.- 7. Future Considerations.

Read more less

Book SynopsisCompeting through advanced services involves offering products-as-a-service, delivering outcomes for customers, and regularly earning revenue when customers get the results they value. This strategic move towards delivering outcomes can present many challenges for a firm. Part of the Palgrave Executive Essentials series, this book introduces outcome-based business models as Advanced Services Business Models and provides a practical guide on how a firm can innovate these services through a process known as servitization.Servitization offers businesses a pathway to both improve economic productivity and sustainability. It can create greater value for customers, while also improving resource efficiency and dematerialisation of the supply chain. It has the potential to reshape the industrial landscape for businesses, markets, and consumers around the world. This book is for executives, professionals, and anyone else who is looking for a practical guide to implementing service-based business models or seeking to innovate their business models to focus on services. It functions as a companion for students in executive education courses on servitization, business model innovation, strategy, and operations and should be on the radar of all instructors in those fields.Table of ContentsSUMMARY 2PREFACE 3Chapter 1: Introduction 9This book 11Purpose 11Target 11Scope 11Research 12Structure 13PART I: WHAT IS SERVITIZATION AND WHAT ARE ADVANCED SERVICES 14Chapter 2: Servitization, advanced services and outcomes 14Business model thinking: a powerful lens to understand servitization 14Services staircase: Understanding value propositions for servitzation 17Advanced services and outcome thinking 20Advanced services as outcome-based value propositions 22Advanced services around products 24Advanced services based around processes 25Advanced services based around platforms 26Risks 27Chapter Summary 28Chapter 3: Capturing value for advanced services 30Foundations of value capture 30Alignment of incentives across the value network: 31Competency to manage risk: 31Innovation pathway openness: 32Economic value 32Ownership 33Subscription 34Pay-per-use 35Pay-per-outcome 36Penalties 36Blended revenue model 37Strategic value 38Knowledge value 39Relational value 40Key cost drivers and pricing 40Chapter Summary 40Chapter 4: Organising to deliver advanced services 42Fundamentals of delivering advanced services 42Systems thinking 42Services language 43Customer first 43Innovation and Responsiveness 44Brought together 45Objectives 46Design 47Facilities 48Supply 49Partnerships 51Digital 51People 52Processes 53Chapter Summary 54PART II: WHY SERVITIZATION AND ADVANCED SERVICES ARE IMPORTANT 55Chapter 5: Broad drivers 55Fundamentals when evaluating impact 55Improving economic performance 56Servitization, revenue and profit 57Strengthening competitiveness of the firm 61Defence 61Growth 62Icon of practice 64Building business resilience 65Servitization as an aid resilience 66Icon of practice 69Helping to achieve carbon NetZero and sustainability 70Net Zero and servitization 71Icon of practice 76Pathway to improved productivity 78Servitization and productivity 78Icon of practice 81Building exports, international trade, and emerging markets 82Servitization exports, international trade and emerging markets 82Icon of practice 84Enabling new technology innovations to enter markets 85Servitization and barriers to market entry 85Icon of practice 88Chapter Summary 89PART III: HOW TO BRING ABOUT SERVITIZATION THROUGH THE INNOVATION OF ADVANCED SERVICES 91Chapter 6: Exploring the processes of servitizaiton 91Learning from experience 91Explaining transformation 95Stages 96Exploration 97Engagement 97Expansion 98Exploitation 98Forces 98Market centric forces 99Technology centric forces 99Value network centric forces 99Organisation centric forces 100Dynamics, tipping and exits 101Pathways 103Chapter summary 106Chapter 7: Managing the innovation of advanced services 108Framing the servitization process 108Process stages 109Objectives of each stage. 109Principle activities for each objective 110Context and accelerators of the servitization process 111Senior management empathy for services 111Customer intimacy 113Services function 114Customer demand 114Digital exploitation 115Reliable product 115Applying the servitization process 116Stepping off 117Exploration of servitization and advanced services 117Engagement in the innovation of an advanced service. 119Expansion to deliver services at scale 120Exploitation to optimise value creation 121Chapter summary 122Chapter 8: Close 123Recap 123The future 124Resources 128Glossary 128Acknowledgments 128

Read more less

Book Synopsis1 Introduction.- 2 The Academic Perspective.- 3 The Regulatory Perspective.- 4 The Practical Perspective.- 5 Main takeaways.

Read more less

Book SynopsisIn the present financial world, various niche markets play an increasingly important role. One of the fastest-growing niches is, without a doubt, Islamic finance. Indeed, sustainable finance needs constantly evolving innovations, and this book offers valuable insights into Islamic capital structure and Shari’ah equity screening enriching academic discourse. "In recent years, we have witnessed the emergence of a new generation of academics and professionals specializing in various aspects of Islamic finance as knowledge and practice. This has brought about a new dynamism and also further sophistication. This book is one of such contributions, as it develops knowledge which is then transformed into practice whereby practical impact is also achieved. Being an academic book, it provokes readers’ thoughts, offering a critique of the implications of the currently applied Shari’ah screenings methodologies. As a transformative practical piece, by developing an innovative screening ratio, in this book, Dr. Yildirim extends his focus on the risk-sharing based financing hierarchy, covers thoughts and the underlying philosophy, and proposes an Islamic version of a pecking order hierarchy. This framework can be considered the foundation for developing an Islamic capital structure theory. This book will benefit academics, professionals, investors, as well as policymakers working in the Islamic finance industry and would like to explore more." (Professor Dr. Mehmet Asutay, Durham University Business School, UK) "This book offers, for the first time after the inception of Shari’ah screening methodologies, a groundbreaking new stock screening solution that is comprehensible, practical, and foremost entirely derived from the primary sources of Islam (Qur’an and Sunnah). Congratulations to Dr. Ramazan for his outstanding contribution to Islamic finance and capital markets." (Associate Professor Dr. Ahcene Lahsasna) "This excellent book is a must-have for all corporate finance students/researchers interested in the theoretical aspect of capital structure and the religious discussion of Shari’ah equity screening. This book should become a companion to those involved in a quantitative research environment and aim to conduct a comparative analysis; an ideal resource for everyone, from Shari’ah scholars to Islamic finance practitioners and beginners to experts." (Professor Dr. M. Kabir Hassan, University of New Orleans, USA) Table of Contents Table of Contents Chapter 1: Introduction Chapter 1.1 Context and Background Chapter 1.2 Motivation and Objectives Chapter 1.3 Organization of the Book Chapter 2: Capital Structure Theories and its Determinants Chapter 2.1 Introduction Chapter 2.2 Definition of Capital Structure Chapter 2.3 Development of Capital Structure Theories Chapter 2.4 The Trade-Off Theory Chapter 2.5 The Pecking Order Theory Chapter 2.6 Capital Structure Determinants Chapter 2.7 Review of Earlier Capital Structure Studies on Shari'ah Compliant Companies Chapter 2.8 Conclusion Chapter 3: Shari'ah Compliant Equities and Capital Structure Chapter 3.1 Historical Background Chapter 3.2 Shari’ah Screening Methodology Chapter 3.3 Critical Comments on Shari’ah Screening Methodology Chapter 3.4 Proposed Solution for Shari’ah Screening Methodology Chapter 3.5 Proposed Expected Financing Hierarchy Chapter 3.4 Conclusion Chapter 4: Establishing a framework for comparative analysis Chapter 4.1 Data Selection Procedure/Data Sources and Classification of Datasets Chapter 4.2 Estimator and Post Estimation Tests Chapter 4.3 Formulation of Variables Chapter 4.4 Model Specification and Testing Model Chapter 4.5 Conclusion Chapter 5: Cross-Country and Cross-Industry Determinants Chapter 5.1 Descriptive Summary and Correlation Matrix Analysis Chapter 5.2 Empirical Results and Analysis Chapter 5.3 Conclusion Chapter 6: Testing of Capital Structure Theories Chapter 6.1 Pecking Order Model Chapter 6.2 Partial Adjustment Model (Speed of Adjustment) Chapter 6.3 Conclusion Chapter 7 Conclusion Chapter 7.1 Overview and Key Findings Chapter 7.2 Implications of the Study Chapter 7.3 Contribution of the Study Chapter 7.4 Limitations of the Study Chapter 7.5 Suggestions for Future Research

Read more less

Book SynopsisThis publication assesses the Government of Bhutan's financial relief measures for the most affected people, as well as programs and other interventions to address the impact of the coronavirus disease (COVID-19) pandemic.The strategic thrust of interventions for the sector is based on striking the right balance between the immediate need to engage the economically displaced while simultaneously initiating major reforms and investments for a sustainable reopening.

Read more less

Book SynopsisThis publication examines tourism in Asia and the Pacific, the impacts on it of the coronavirus disease (COVID-19) pandemic, and how it might be reset to contribute more effectively to the Sustainable Development Goals.The report highlights six pathways for promoting systemic change in the sector: a value-driven approach, decarbonization, tourism-led regeneration, improved governance, and sustainable finance. It provides concrete recommendations on how policymakers and industry stakeholders can leverage tourism to foster sustainable development and a green recovery in Asia and the Pacific.

Read more less