Economics Books

Book SynopsisThis book provides an understanding of innovation models and why they are important in the business context, and considers sources of innovation and how to apply business frameworks using real-world examples of innovation-led businesses. After providing a solid background to the key concepts related to innovation models, the book looks at why innovation takes place and where the sources of innovation lie, from corporate research to crowd-sourced and government-funded initiatives. Innovation models across manufacturing, services and government are explored, as well as measuring innovation, and the impact of design thinking and lean enterprise principles on innovation and sustainability-driven imperatives.Offering a truly comprehensive and global approach, Business Innovation should be core or recommended reading for advanced undergraduate, postgraduate, MBA and Executive Education students studying Innovation Management, Strategic Management and Entrepreneurship.Trade Review"It's hard to imagine a more comprehensive approach to innovation than that provided by this book, and the lessons and examples are up-to-the-minute fresh. If you are interested in learning about--and then practicing--innovation in business, you have come to the right place." - Thomas H. Davenport, Distinguished Professor of IT and Management, Babson College, Visiting Professor, Oxford University Saïd Business School, Senior Advisor, Deloitte Analytics and AI Practice, Digital Fellow, MIT Initiative on the Digital Economy"This book is a great introduction to innovation that is unique in its approach with numerous case studies and examples representing leading global corporations. It integrates some of the important topics such as design thinking, lean start-up, and sustainability which I think are very relevant to the topic of Innovation. Student activities at the end of each chapter leveraging attached cases will reinforce learning of the concepts, tools, and frameworks discussed. Well researched and timely publication written by an experienced author, and I am sure students and practitioners will find it very useful." - Pierre Azoulay, Professor, Technological Innovation, Entrepreneurship, and Strategic Management, MIT Sloan School of Management, USA"This Innovation textbook by Vijay Pandiarajan approaches innovation in a systematic way by explaining concepts and frameworks thoroughly with real-world examples and cases studies. I particularly enjoyed its ability to address innovation trends in many industry verticals and discuss lean, design thinking, and sustainability imperatives. This book will certainly benefit undergraduate and graduate students as well as innovation practitioners from the industry." - Feng Zhu, Professor of Business Administration, Technology and Operations, Harvard Business School, USA"It’s exciting to see Vijay launch his book [Business Innovation: A Case Study Approach] for both students and innovation practitioners. The storytelling approach to formally introduce Innovation with frameworks to address key idea of 'how to advance innovation " is powerful. This can be a one-stop source for those who want to get formally introduced to and for practice of innovation processes." - Martin J. Curran, Executive Vice President, Corning Innovation Officer, USA"It's hard to imagine a more comprehensive approach to innovation than that provided by this book, and the lessons and examples are up-to-the-minute fresh. If you are interested in learning about--and then practicing--innovation in business, you have come to the right place." - Thomas H. Davenport, Distinguished Professor of IT and Management, Babson College, Visiting Professor, Oxford University Saïd Business School, Senior Advisor, Deloitte Analytics and AI Practice, Digital Fellow, MIT Initiative on the Digital Economy"This book is a great introduction to innovation that is unique in its approach with numerous case studies and examples representing leading global corporations. It integrates some of the important topics such as design thinking, lean start-up, and sustainability which I think are very relevant to the topic of Innovation. Student activities at the end of each chapter leveraging attached cases will reinforce learning of the concepts, tools, and frameworks discussed. Well researched and timely publication written by an experienced author, and I am sure students and practitioners will find it very useful." - Pierre Azoulay, Professor, Technological Innovation, Entrepreneurship, and Strategic Management, MIT Sloan School of Management, USA"This Innovation textbook by Vijay Pandiarajan approaches innovation in a systematic way by explaining concepts and frameworks thoroughly with real-world examples and case studies. I particularly enjoyed its ability to address innovation trends in many industry verticals and discuss lean and design thinking, and sustainability imperatives. This book will certainly benefit undergraduate and graduate students as well as innovation practitioners from the industry." - Feng Zhu, Professor of Business Administration, Technology and Operations, Harvard Business School, USA"It’s exciting to see Vijay launch his book Business Innovation: A Case Study Approach for both students and innovation practitioners. The storytelling approach to formally introduce Innovation with frameworks to address key idea of 'how to advance innovation' is powerful. This can be a one-stop source for those who want to get formally introduced to and for practice of innovation processes." - Martin J. Curran, Executive Vice President, Corning Innovation Officer, USATable of ContentsPart I – "What" - Introduction to Innovation 1. Chapter 1 - Innovation – General Background1.1 Introduction1.2 Invention Vs Innovation1.3 Historical Perspectives of Innovation1.4 Is innovation limited to Products?1.5 Innovation in Service1.6 Concluding Remarks1.7 References2. Chapter 2 - Models of Innovation2.1 Introduction2.2 Cosmetic/Survival Innovation2.3 Leap forward Innovation2.4 Disruptive Innovation2.4.1 Low-end disruptive innovation2.4.2 Nascent market disruptive innovation2.5 Seismic Innovation2.6 Innovation – What has changed Now?2.7 Concluding Remarks2.8 References3. Chapter 3 – Challenges Embracing Innovation3.1 Introduction3.2 Triangular Dilemma3.3 Market Innovation Challenges3.3.1 Sticky Customers3.3.2 Predictable M&A3.3.3 Stable Supply Chain 3.4 Organizational Innovation Challenges3.4.1 Lack of Coordinated Innovation Strategy3.4.2 Lack of Diversity3.4.3 Compartmentalization3.4.4 Risk Averse Non-Experimental Culture3.4.5 Misaligned Incentive3.4.6 Micromanagement3.4.7 Span of Control3.4.8 Lack of Sense of Urgency3.5 Stakeholder Innovation Challenges3.5.1 Investor Community3.5.2 Government3.5.3 Local Ecosystem3.5.4 Employees3.6 Concluding Remarks 3.7. ReferencesPart II – "Why" – Innovation Imperatives 4. Chapter 4 – Innovation – A Key to Business Success4.1 Introduction4.2 New Economic Paradigm4.3 Consumers Are Changing 4.4 Competitive Landscape Changes4.5 Shorter Product Life Spans4.6 Globalization Vs Localization4.7 Digital Tsunami4.8 Technology Shaping the Business Core4.9 Dynamic Capabilities4.10 Concluding Remarks 4.11 ReferencesPart III – "Where" – Sources of Innovation5. Chapter 5 – Sources of Innovation5.1 Introduction5.2 Corporate Research and Development5.3 Organizational Processes and Ecosystems - Integrated Value Chain5.4 Corporate Values and Culture 5.5 Partnership and Open Innovation5.6 Strategic Resources & Talent Architecture5.7 Operating Model (Governance, KPI, Structure, Accountability etc.)5.8 Concluding Remarks 5.9 ReferencesPart IV – "How" – Approach to Advance Innovation6. Chapter 6 - Framework Based Innovation Approach 6.1 Introduction6.2 Innovation in Action 6.3 Factors Impacting Innovation 6.4 TRIAL© Holistic Framework for Innovation 6.4.1 TRIAL© – Framework Innovation Dimensions6.4.2 VASTEFA© Leadership Framework6.5 Concluding Remarks 6.6 ReferencesPart V – Innovations in Industry Verticals7. Chapter 7 – Innovations in Manufacturing7.1 Introduction7.2 Pharmaceuticals7.3 Heavy Equipment7.4 Automotive7.5 Semiconductor7.6 Concluding Remarks 7.7 References8. Chapter 8 – Innovations in Service Industry8.1 Introduction8.2 Service Trend 8.3 Healthcare8.4 Retail8.5 Hospitality8.6 Education8.7 Wellness8.8 Banking 8.9 Transportation8.10 Concluding Remarks8.11 References9. Chapter 9 – Innovations in Government 9.1 Introduction9.2 Modalities of Community Service – Mass Vs Personalized9.3 Citizen-Government Redefined Boundaries9.4 Digital Thread and Realtime Alerts9.5 Smart Cities9.6 Concluding Remarks 9.7 ReferencesPart VI – Economics of Innovation10. Chapter 10 – Measuring Innovation 10.1 Introduction10.2 Traditional KPIs10.3 Innovation Risk Vs Reward – A Balanced Approach10.4 How to Value Innovation – Organic Vs M&A Scenarios 10.5 Concluding Remarks 10.6 ReferencesPart VII – Special Topics on Innovation11. Chapter 11 - Design Thinking11.1 Introduction11.3 Design Thinking for Innovation – Why Now?11.3 Design Thinking Approach11.4 Success Stories – Where Design Thinking Advanced Innovation 11.4.1 Airbnb11.4.2 Ericsson 11.4.3 Burberry11.4.4 Nordstrom11.4.5 Bank of America - Keep the Change Program 11.5 Concluding Remarks 11.6 References12. Chapter 12 - Lean Enterprise and Innovation 12.1 Introduction 12.2 Lean and Innovation- Are they Mutually Exclusive?12.3 How Lean Accelerates Innovation?12.4 Success Stories – Where Lean Thinking Advanced Innovation?12.4.1 Pixar Animation Studios12.4.2 Dropbox12.4.3 Zappos12.4.4 General Electric12.5 Concluding Remarks12.6 References13. Chapter 13 – Sustainability-focused Innovation13.1 Introduction13.2 Evolving Market Orientation Towards Sustainability – Gen Z 13.3 Sustainability – A New Secular Growth Driver 13.4 Success Stories – Sustainability Focused Innovation 13.4.1 The Procter & Gamble Company (P&G) 13.4.2 Patagonia 13.4.3 Braskem (Brazil)13.4.4 Colorifix (UK) 13.5 Concluding Remarks13.6 References Part VIII – Case StudiesCase 1: Amgen - Biosimilar Innovations – By Kavya Sivan Case 2: FedEx: Innovation Through Sustained Adaptability – By Alaina GregoryCase 3: Reliance Jio: From 4G to Digital Innovation - By Hursh MotwaniCase 4: Stryker Case Study: Design Thinking Response to COVID-19 – By Kyle Geiger Case 5: Whirlpool - A History of Sustained Innovation from Within – By Malik AbbasiCase 6: Apple’s Swift: A Programming Language Innovation for the Future – By Maxwell CornellierCase 7: Microsoft: The Age of Nadella – By Serena Wang and Minnie SunCase 8: The Procter & Gamble Company – A Unique Innovation Approach – By Minnie Sun and Serena WangCase 9: Timberland - Sustainable Innovation – By Drew ArnsonCase 10: Zara-Inditex – Fast-Fashion Done Right – By Rocco PelàCase 11: Patagonia - Leader of a Sustainable Business – By Suzanna Yik Case 12: Amazon - Head in the Cloud: Transformation Through Leadership’s Lens – By William McCroneCase 13: Ericsson’s Innovation through M&A – By Derek KuoCase 14: Samsung’s New Age Innovation Using Organization and Culture – By Derek KuoCase 15: Sun Pharma Industries – Innovation through Specialty acquisition strategy, technology, leadership, and culture - By Katie KuhlmanCase 16: Ecovative Design – Sustainable Business – By Daniel Meeks

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Book SynopsisThe book sheds light on medical cyber-physical systems while addressing image processing, microscopy, security, biomedical imaging, automation, robotics, network layers' issues, software design, and biometrics, among other areas. Hence, solving the dimensionality conundrum caused by the necessity to balance data acquisition, image modalities, different resolutions, dissimilar picture representations, subspace decompositions, compressed sensing, and communications constraints. Lighter computational implementations can circumvent the heavy computational burden of healthcare processing applications. Soft computing, metaheuristic, and deep learning ascend as potential solutions to efficient super-resolution deployment. The amount of multi-resolution and multi-modal images has been augmenting the need for more efficient and intelligent analyses, e.g., computer-aided diagnosis via computational intelligence techniques. This book consolidates the work on artificial intelligence methods andTable of ContentsPART 1: INTELLIGENCE MEANINGS AND ROLES IN HEALTHCARE: INTRODUCTORY ASPECTS. Introduction to Intelligent Healthcare in a Post-Pandemic World. The Building Blocks of Health 4.0 - Internet of Things, Big Data with Cloud and Fog Computing. Internet of Medical Things (IoMT) Layers for Medical Cyber-Physical Systems. Ad Hoc Networks in Healthcare Intelligent Transportation Systems – MANETs, VANETs, and FANETs. Scale and Resolution Issues regarding Medical Images: Challenges Ahead. Some Issues regarding Content-Based Image Retrieval (CBIR) for Remote Healthcare Theradiagnosis. Blockchain Technology Enabling Better Services in the Healthcare Domain. 6G in Healthcare - Anticipating Needs and Requirements. PART 2: INFRASTRUCTURAL MEDICAL APPLICATIONS. Remote Sensing Applications in Disease Mapping and Public Health Analysis. On DICOM, HEVC and 3D Medical Image Compression for Volumetric Theragnostics. Deep Learning as a Drive Force for Better Drug Development. In-Body Devices and Sensors Communication - How Implantables, Ingestibles, and Injectables Interact with the Internet. Nanotechnology, Internet of Nano-things and Nanorobotics in Healthcare – Nano for All. Digital Twin Framework for Intelligent Healthcare Facilities through ISO/IEEE 11073. PART 3: ADVANCED APPLICATIONS USING AI. Medical Visual Theragnostic Systems Using Artificial Intelligence (AI) - Principles and Perspectives. Metaheuristics Applied to Pathology Image Analysis. Mobile Agents and Blockchain for Robust and Secure Authentication and Access Control in Healthcare Systems. Super-resolution Image Processing for Hemoglobin Quantification: A Case Study. BrATCat: Data Augmentation of MRI Scans via Image-to-Image Translation using CycleGAN Followed by Pre-Trained Model Categorization.

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Book SynopsisSocial Marketing shows how marketing techniques can be used to social ends and tackle the immense challenges humankind faces. Social inequalities have driven popular revolts, from Black Lives Matter to Brexit, the climate is in crisis, and COVID-19 has highlighted power imbalances across the globe. In these turbulent times, this fourth edition will arm you with: Fresh content on climate breakdown, inequality and diversity, public health and poverty The critical capacity to analyse the origins, workings and future of our economic system Contemporary case studies from around the world demonstrating how change happens Reflective questions and critical thinking tasks to aid understanding This popular introductory textbook has been fully updated to enable you to challenge the bad, champion the good and enact meaningful change. If you already have marketing know-how, then it will Table of Contents1. Delivering global change: how social marketing can make a difference, 2. The four social marketing orientations, 3. The shoulders of giants: why theory matters, 4. Strategic planning: the social marketer’s roadmap, 5. Research: the social marketer’s satnav, 6. How social marketers communicate: the search for compelling content, 7. Critical marketing: addressing the commercial determinants of ill-health and planetary harm, 8. Alternatives: in search of new wisdom, 9. Ethics, morality and human rights in social marketing, 10. Systems social marketing, Social marketing case studies from around the world, 1. Encouraging sustainable energy performance in multi-stakeholder systemic school environment: the ENERGE project, 2. Trust the meat thermometer, 3. Acting on the climate crisis through the arts and culture: A social innovation journey at the city of Águeda, 4. Making Australian universities culturally safe places for first nations peoples, 5. "What could masculinity be?": using participatory co-design to define and support healthier masculinities, 6. "Standing Strong Together": a culturally appropriate adaptation for a social and emotional well-being intervention in an Australian First Nations community, 7. The humble egg in Malawi, 8. Turning the tide on poor Blue Space quality through stakeholder engagement – Lessons from PIER, 9. Evaluating real change in the real world: creativity, connection and the unseen as felt evidence in aspiring communities, 10. Leaf collective: piloting a social marketing approach to remove eucalypt leaves from stormwater drains, 11. Logan City Council wildlife movement campaign, 12. Tackling gender inequality and promoting a healthy lifestyle: the women in sport roadshow, 13. The role of civil society in advancing the sugar-sweetened beverages tax policy in Mexico, 14. The Baby Killer revisited: regulating the marketing of breast milk substitutes, 15. Healthy breakfasts in Armenia, 16. Social marketing at multiple levels of the fashion system with fashion revolution, 17. Autism: change your reactions, 18. Active play for 0–3 years old in Galway city

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Book SynopsisMost firms perceive innovation as the best way to grow. However, how it can best be managed is still unclear. While the number of publications on innovation has skyrocketed over the past two decades, it is still increasingly difficult to gain an overview of its most critical aspects.Much has been written about the possible benefits of innovation, but there is still a lack of understanding of its downsides at the innovative firm level. This can lead to detrimental effects, such as a lower commitment to innovation, a lack of effective innovation strategy, inappropriate organizational design that does not enhance innovation, and either a too cautious or too risky approach to innovation. Thus, the book aims to explore the concept of innovation management as well as to identify the bright and dark sides of innovation in innovative firms. A better understanding of the positive and negative effects of product and process innovation expands the knowledge base on innovation managTable of Contents1. The essence of innovation and innovation management Agnieszka Sopińska 2. Innovation strategy Patryk Dziurski, Wioletta Mierzejewska 3. Organizing innovation activity Wioletta Mierzejewska 4. Measuring innovation Patryk Dziurski 5. Different shades of innovation Patryk Dziurski 6. Bright sides of innovation Piotr Wachowiak 7. Dark sides of innovation Patryk Dziurski, Piotr Wachowiak 8. Case studies on innovative firms Patryk Dziurski, Wioletta Mierzejewska, Agnieszka Sopińska, Piotr Wachowiak 9. Managing innovation in the context of the bright and dark sides of innovation - conclusions from the study Patryk Dziurski, Wioletta Mierzejewska, Agnieszka Sopińska, Piotr Wachowiak

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Book SynopsisNow in its fourth edition, the bestselling, seminal book by James Flaherty, Coaching: Evoking Excellence in Others, is an insightful, thought-provoking, pragmatic guide that dissects the art and science of coaching. This fourth edition includes two brand new chapters: the first is on finding one's inner guidance and purpose in traversing the world of work, especially in more uncertain working environments; and the second is on the topic of somatic intelligence. As in earlier editions, this foundational book in coaching clearly presents the theories, concepts, and models, and then moves on to consider rigorous methods of practice and self-observation in a relationship of mutual trust, respect, and freedom of expression. It will probe you to rethink how you relate to your clients and your staff, how you produce long-term excellent performance in yourself, and how you can become more effective in helping others to achieve their goals.Coaching, Trade Review"James Flaherty’s Coaching has been for some years a foundational text for the field. This fourth edition updates the material and adds two vital new chapters, Somatic Intelligence and Midlife Drift. I continue to be impressed with James’s clarity, thoroughness, compassion, wisdom, and his generous referencing of a wide variety of useful sources. For those who have read Coaching, this is a useful update; for those who have not—whether you are a new or an experienced coach or interested in exploring coaching—this book will not only open your eyes; it will provide insights and practices to set you on a new course."Norman Fischer, poet, Zen priest, author of Museum of Capitalism and When You Greet Me I Bow: Notes and Reflections From A Life in Zen"James Flaherty’s book Coaching: Evoking Excellence in Others has established itself as an indispensable classic in the field. In this fourth edition, new chapters on somatic approaches to coaching and on 'midlife drift' add crucial pieces to an already excellent guide to coaching the whole person. Highly recommended." Russ Hudson, author of The Enneagram: Nine Gateways to Presence and co-author of The Wisdom of the Enneagram"James Flaherty has written a thoughtful and deeply insightful guide for coaches—equal parts theory and practical instruction with valuable distinctions in how to apply these learnings to ourselves and our coaching practice."Laila Tarraf, Chief People Officer, Allbirds and author of Strong Like Water"Coaching is a must-read for coaches, HR professionals, and managers! It has been a core foundation of my own coaching work for two decades. This edition offers exciting new reflections and practices for building somatic intelligence and navigating mid-life, enriching the coach’s toolbox significantly."Amy Jen Su, executive coach and author of The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self; Co-Founder & Managing Partner, Paravis Partners"James Flaherty’s sage teaching clearly comes from one who has journeyed his somatic interior thoroughly enough to know just the right ways to gently invite us to trust our own."Susan Olesek, Founder, Enneagram Prison Project and The Human Potentialists"In a practical and engaging way, James Flaherty skillfully synthesizes many disciplines into an approachable and effective system for human transformation at an individual and collective level. In this new edition, James expands the coaching perspective to the world of somatic intelligence and that of life transitions, particularly mid-life, offering powerful reflections and practices to deepen one's awareness and connection to meaning. A gem to help anyone get closer to realising their potential."Luzette Jaimes, Director of Learning and Development, Ashoka and Co-Founder of the Consciousness CoalitionPraise for Earlier Editions of Coaching:"In Coaching: Evoking Excellence in Others, James Flaherty brilliantly dissects both the art and science of coaching—one of the more difficult and least understood roles in organizations. Beginning with theories, concepts, and models, he shows their application to practice and empowers any aspiring coach to be more effective in helping people achieve their goals. A better book on this subject just doesn’t exist."Jerry I. Porras, Lane Professor of Organizational Behavior and Change Emeritus, Graduate School of Business, Stanford University and Co-Author, Built to Last"As the field of coaching finds its way to becoming a mature discipline, James Flaherty's dedicated field research, study, and sound articulation offers a definitive ground and a sensibility of genuine care. At the core, this book offers a way of thinking about human beings that makes action and practice central to learning. This is a no-nonsense, generous, pragmatic book that belongs on the shelf of every coach, novice or veteran."Richard Strozzi-Heckler, Ph.D., Founder of Somatic Coaching and author of The Anatomy of Change and Holding the Center"At long last, a book on coaching that moves beyond 'advice from the sidelines.' James Flaherty convincingly shows that the only way to truly help people grow is to help them in developing new practices and new language, and that the only way to coach effectively is to enter into a reciprocal relationship where 'coach' and 'coachee' engage in a dance of mutual influence and growth."Peter M. Senge, MIT and Society for Organizational Learning"This extraordinary book clearly represents James Flaherty's ability to insightfully enable the self-generating and self-correcting capacities of his clients. His clarity and candor engage the reader to more deeply examine the opportunities to live a more integrated and holistic life."Michele Goins, Vice President and Chief Information Officer, Imaging and Printing Group, Hewlett-Packard Company"James Flaherty focuses on the commonly overlooked fact that a coachee is a 'human-being.' He effectively emphasizes that this is the most important aspect that a coach should always have in mind, something that many of us tend to forget. It was this tact that he applies toward coaching, as well as many other brilliant insights, that helped me make the decision to publish Coaching in Japanese and apply its lessons in my practice."Mamoru Itoh, President, Coach21 Co., Ltd., Tokyo, Japan"James Flaherty frames deep questions about how humans operate across a series of interconnected domains such as the mind, body, and emotions, which will give both new and experienced coaches pause to reflect. He frames crisp distinctions about the coaching process which will generate new perspectives on the role of the coach. He leaves a trail of deeply researched threads that the reader can explore after reading to deepen their knowledge and understanding. All of this is done in a crisp and quietly elegant dialogue which makes you believe he is present as you are inspired to explore, with profound curiosity, your own beliefs on what we are as human beings and how we should show up as coaches. As you read and digest his coaching metaphors, analogies and questions, there are inexplicable possibilities that crystallize fresh insights that emerge and a renewed commitment to explore oneself and the coaching we strive to master."Craig O'Flaherty, Director, Centre for Coaching, Graduate School of Business, University of Cape Town, South AfricaTable of Contents1. The Foundation for Coaching 2. Basic Principles 3. The Flow of Coaching 4. The Coaching Relationship 5. Openings 6. Assessment Models 7. How Things Really Get Done 8. Enrollment 9. Coaching Conversations 10. Stuck 11. Midlife Drift 12. Somatic Intelligence: The Missing Piece in Adult Development 13. Getting in Condition for Change 14. Track Two: Working with Ourselves

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Book SynopsisThis book discusses the role of business models in corporate reporting. It illustrates the evolution of non-financial reporting, the importance of business model reporting, and the main conceptualisations of business models. It also offers a methodological contribution to the assessment of business model reporting. Finally, it discusses the main implication of business model reporting for different categories of subjects and some challenges related to this kind of disclosure.Readers will understand the role of business models in the non-financial reporting landscape. They will also gain an understanding of how business models can help users of the annual report contextualise other non-financial items disclosed. However, effective business model reporting implies paying attention to certain features that define its quality. This theme is discussed in the empirical part of the book and in the section devoted to implications for preparers, users, and regulators.<Table of Contents1. Introduction 2. The disclosure of non-financial information and the role of business models 3. Business model communication in corporate reporting 4. The implications of business model disclosure 5. Concluding remarks

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Book SynopsisPatients with unmet needs will continue to increase as no viable nor adequate treatment exists. Meanwhile, healthcare systems are struggling to cope with the rise of patients with chronic diseases, the ageing population and the increasing cost of drugs. What if there is a faster and less expensive way to provide better care for patients using the right digital solutions and transforming the growing volumes of health data into insights? The increase of digital health has grown exponentially in the last few years. Why is there a slow uptake of these new digital solutions in the healthcare and pharmaceutical industries? One of the key reasons is that patients are often left out of the innovation process. Their data are used without their knowledge, solutions designed for them are developed without their input and healthcare professionals refuse their expertise. This book explores what it means to empower patients in a digital world and how this empowerment will bridge theTable of ContentsChapter 1: The patient empowerment movement Chapter 2: Patient data ownership Chapter 3: From raw data to insights Chapter 4: Applications of health data Chapter 5: Foundation of Patient-driven digital health systems Chapter 6: Afterword: Future 20-50 years, what healthcare would look like

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Book SynopsisSustainable Collaboration in Business, Technology, Information, and Innovation (SCBTII 2021) focused on Acceleration of Digital Innovation & Technology towards Society 5.0. This proceeding offers valuable knowledge on research-based solutions to accelerate innovation and technology by introducing economic transformation to solve various challenges in the economy slow-down during the post-pandemic era. The business sector should have the ability to gain sustainable competitive advantage, and quality growth by synergizing management capabilities, mastery of technology, and innovation strategies to adapt to external trends and events. This Proceeding is classified into four tracks: Digital-Based Management; Strategy, Entrepreneurship, Economics; Finance and Corporate Governance; and Accounting. This valuable research will help academicians, professionals, entrepreneurs, researchers, learners, and other related groups from around the world who have a special interest in theories and praTable of Contents1. Strategic Entrepreneurship; 2. Digital-Based Management; 3. Finance and Corporate Governance; 4. Accounting.

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Book SynopsisPublic innovation and digitalization are reshaping organizations and society in various ways and within multiple fields, as innovations are essential in transforming our world and addressing global sustainability and development challenges. This book addresses the fascinating relationship of these two contemporary topics and explores the role of digital transformation in promoting public innovation.This edited collection includes examples of innovations that emerge suddenly, practices for processing innovations, and the requirements for transformation from innovation to the new normal. Acknowledging that public innovation refers to the development and realization of new and creative ideas that challenge conventional wisdom and disrupt the established practices within a specific context, expert contributions from international scholars explore and illustrate the various activities that are happening in the world of multiple digitalization opportunities. The content covers publ

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Book SynopsisMoney laundering is a global issue and there is evidence that the services provided by the legal profession may be misused to launder the proceeds of crime. This book explores the experiences of professionals within Top 50 law firms when seeking to comply with the UKâs anti-money laundering (AML) regime.The book draws upon empirical evidence from 40 in-depth interviews with solicitors and compliance personnel from 20 Top 50 law firms. Access to this section of the legal profession is challenging in the context of academic research, and the research provides an account, seldom heard in academic literature, directly from practitioners. The book uses these research findings to explore and discuss the AML compliance issues faced by this section of the profession. It highlights the challenges presented by the legislative architecture of the Proceeds of Crime Act 2002, and considers compliance issues relating to customer due diligence, AML training, the client account and the suspiTrade Review"Kebbell has produced an extremely well written and carefully researched monograph, which provides a unique and fascinating commentary on the relationship between the legal profession and anti-money laundering. Each chapter is well argued, comprehensively leading the reader towards an intriguing set of conclusions and recommendations."Professor Nicholas Ryder, University of the West of England.Table of Contents1 – Anti-Money Laundering and the UK Legal Profession 2 - The UK AML Regime 3 – Methodology4 - The UK AML Legislative Framework5 - The Mechanical Aspects of the UK AML Regime6 - The Suspicious Activity Reporting Regime7 - Participants` Perceptions of the UK AML Regime8 – Conclusion

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Book SynopsisThis textbook serves as a guide to real estate students and educators on the various property innovations and digital technologies that continue to shape the property industry. The advancement of PropTech in the last few decades has led to significant changes in real estate systems, operations, and practice, and this new textbook provides insight on the past, present, and future of PropTech innovations that have spread across the value chain of real estate through planning, development, management, finance, investment, operations, and transactions. The textbook approaches this subject from the real estate components, asset classes, and submarkets and links them to the associated innovations and digital technologies. It concludes by reviewing the role of education, innovation, skill development, and professionalism as major elements of the future of real estate operations and practice.This bookâs unique contributions are in putting the âœpropertyâ element at the forefront and

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Book SynopsisThe ongoing digital transformation is shaping the Islamic mode of financial intermediation and the impact on the faith-based financial mode has been multifaceted. This has raised a host of interesting questions: what is the degree of penetration of Islamic finance in the fintech industry? Are Islamic financial institutions (IFIs) or banks ready to embrace fintech? Is fintech an enabler or barrier to achieve the intended purpose of Islamic finance? Will technology narrow the division between Islamic and conventional finance in the future? These are existential questions for Islamic finance and the book endeavors to examine the impact of financial technology on the industry.The book assesses various fintech business models and how they could be a threat or an opportunity. It also examines whether fintech provides IFIs an edge to serve clients following the Shariah norms and how the adoption of fintech in the Islamic mode is required for meeting the maqasid Al Shariah. The book Trade Review‘The book can be considered a guiding companion for those who are concerned about fintech.’ Dr Mohd Daud Bakar, Founder of Amanie Group & International Islamic Finance Advisor‘The book provides students, academics, scholars, and practitioners with a detailed description of theoretical and philosophical speculations on digital transformation in Islamic finance.’Abu Umar Faruq Ahmad, Chair, Shariah Governance Curriculum Review Committee, AAOIFI‘The book offers an important insight as to how technology is going to shape the future of finance.’Professor Dr Mohammad Hashim Kamali, Founding CEO, International Institute of Advanced Islamic Studies (IAIS), MalaysiaTable of ContentsIntroduction Part I Theoretical and Philosophical Speculations on Digital Transformation in Islamic Finance 1. Digital Transformation in Islamic Finance: A Critique of Perfectionist’s Views on Islamic Fintech 2. A Typology of Financial Business Models on Digital Transformation: Expected Impacts on Commercial Banks 3. Fintech, Technomania and Persistent Socio-Civilizational Challenges Part II Empirical Studies 4. Business Risk Mitigation through "Value-Chain Integrated" Financing in Islamic Peer to Peer Lending in Indonesia: PT Qazwa Mitra Hasanah’s Experience 5. Prospects and Opportunities of Islamic Crowdfunding in Bangladesh Anik 6. Empirical Assessment on Digital Transformation in Islamic Banking 7. Fintech in Islamic Banking in Bangladesh: Opportunities and Threats 8. Islamic digital banking in the Netherlands – Challenges and Opportunities 9. Can Islamic FinTech Best Serve the Migrants’ Interest in Remittance Services? The South and South-East Asian Perspective 10. The impact of central bank digital currency (CBDC) on the operations of Islamic Banks 11. Takafultech Reflects the Maqasid al-Shariah Ethos in Takaful 12. Digital Transformation and Accounting Issues in Takaful: The Case of Indonesia 13. Dilemma and Challenges for fintech application in Waqf Administration / Regulation in contemporary Muslim majority countries: A Case of Bangladesh 14. Breaking the barriers of Zakat Management System through Islamic Fintech: The Case of Bangladesh 15. An inquiry into the application of Artificial Intelligence on Fatwa. Conclusion.

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Book SynopsisThis book will resonate with anyone no matter where you reside on this journey, whether newbie or old guard. If you want to be part of this change, you need to understand all about the messy middle that Leda so expertly describes in this book. If you read this book and it doesn't resonate, then I suggest you think about stepping aside. Curt Queyrouze, President, Coastal Community BankThe world is going digital, and so is bankingin fits, starts, and circles. Why is it so hard? Why is the industry constantly getting in the way of its own technological progress and what can we do about it all? This book looks at the human and structural obstacles to innovation-driven transformation and at the change in habits, mindsets and leadership needed for the next stage of the digital journey and argues that this change will be brought about, not by external heroes and saviours, not by a generation yet to be born, but people just like us. People who understand thTrade Review"I know I will read this again. And again. I need it as a reminder in the work ahead…."—Trygve Aasheim, Lead Architect, Technology and Digital Channels, Corporate Banking, DNBBankers Like Us is about love and innovation at the Fintech Frontier of an inhospitable industry: banking.—Ronit Ghose, Future of Finance Head, Citibank N.A."An insightful read, based on lessons learned over a long career driving change in and outside the banking industry. Leda dives deep into the plumbing – systems, processes and culture – in large organisations, uncovering legacy tech and legacy mindsets with humour and humanity. These are real-world problems with real-world solutions from an expert in digital transformation."—Joy Macknight, Editor, The Banker"In banking, we are in that rare moment of time where worlds are colliding. As Leda writes "The challenge is that up until now, the industry has evolved. Now it has to transform." As a long-time banker and newly-minted digital transformation leader, I know too well that years of ‘existing’ in banking created strong muscle memory that now thrashes against the pace of change. It pulls us back to what feels familiar and comfortable. This opportunity for transformation isn’t about new ways of doing the old things, but more about completely new models of how serve the customer, and how we do so with completely new profit schemes. This book will resonate with anyone no matter where you reside on this journey, whether newbie or old guard. If you want to be part of this change, you need to understand all about the messy middle that Leda so expertly describes in this book. If you read this book and it doesn’t resonate, then I suggest you think about stepping aside. As Leda explains, this change will need all sorts of talent and skills all the way down to the "friends in low places," but the one big thing to remember is this transformation is coming and won’t care if you don’t buy in."—Curt Queyrouze, President, CCBX, A Division of Coastal Community Bank"With personal and professional experiences beautifully weaved throughout, the book shares – in the most relatable way – that you don’t need to compromise your principles to achieve business results, and that you don’t need to sacrifice business aspirations to be a decent human being. Leda’s narrative exquisitely captures so many of the industry’s ideas and its participants’ contemplations."—Tanya Andreasyan, Editor-in-Chief, FinTech FuturesTable of Contents1. FinTech, Bad Habits and Great People: The Main Ingredients of the Story Ahead 2. Why This, Why Now and Why Working Towards a Big Dream Doesn’t Feel Big and Dreamy 3. Bankers Behaving Badly 4. Painting by Numbers: Diversity, Innovation and Why Lip Service Won’t Move the Needle 5. Fierce Grace: What Drives Us on, Despite Our Bad Habits and Demographic Constraints 6. So (Now) What?

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Book SynopsisEffective performance management is core to successful organizations. The new edition continues to look at performance management as an interdisciplinary field of study and practice and draws upon a wide set of business disciplines, including strategic management, organizational behaviour, organizational theory, and management accounting.The book provides a contemporary examination of theories, issues, and practices related to performance management with an original performance management framework, grounded in concrete organizational phenomena, therefore making it more accessible and meaningful to practitioners, scholars, and students. The updated edition also examines organizationsâ evolving use of digital business transformation and the effect on performance management design.With updated cases, the latest edition will help readers to gain insights into the fields of strategic management, organizational behaviour, organizational theory, and management accounting andTrade Review"An important aspect of corporate culture is a strong performance culture that recognises and rewards the right behaviour beyond achieving short-term financial goals. This must be underpinned by an effective performance measurement system. The focus on ESG and digitalisation of businesses also challenge the performance management systems of many companies. The new edition of Ralph W. Adler’s book provides a useful framework for approaching the design of a performance measurement system and is a timely reminder of the importance of an effective performance measurement system for a high-performing and ethical organisation."Mak Yuen Teen, PhD, FCPA (Aus), Professor (Practice) of Accounting, National University of Singapore"I love when a book not only contains all the relevant information but is written in a way that can be understood by many, not just elite academics. This is one such book. From what I have read, I would recommend this book for those studying, teaching, or working in the area of management accounting – with an emphasis on performance management. By critiquing and comparing respective early frameworks and providing a clear history of performance management, Adler has cleverly derived a new and original performance management framework. This conceptual model then informs the remainder of the new edition with the addition of ethical behaviours and digital business transformation. Providing detailed knowledge of prior research is essential to informing these new and improved ways of organizational structure and ensuring the capture of 21st-century innovations."Robyn Pilcher, PhD (USyd), MCom, BBus, FCPA, FIPA, CMA , Adjunct Associate Professor, Curtin University, Australia"This textbook does an excellent job of condensing and presenting in a manner understandable to students the multifarious field of performance management (management control). The framework developed and used throughout the textbook captures the various elements of performance management in a manner that can be readily applied in practice."Ralph Kober, Associate Professor of Accounting, Monash University, AustraliaTable of Contents1. Performance Management: An Introduction PART 1 Performance Management Beginnings 2. What is Performance Management? 3. The Rise of Performance Management 4. Theory and Performance Management PART 2 Organizational Strategy 5. Organizational Goals and Objectives 6. Business Ethics as an Element of Organizational Strategy 7. Introduction to Organizational Strategy 8. Competitive Strategy 9. Digital Business Transformation: Connections to Competitive Strategy PART 3 Levers of Control 10. Organizational Structure 11. Operating Systems, Processes and Procedures 12. Organizational Culture PART 4 Contingent Factors 13. Internal Environment 14. External Environment 15. Conclusion

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Book SynopsisThis book is a hands-on single-source reference of tools, techniques, and processes integrating both Lean and Six Sigma. This comprehensive handbook provides up-to-date guidance on how to use these tools and processes in different settings, such as start-up companies and stalled projects, as well as establish enterprises where the ongoing drive is to improve processes, profitability, and long-term growth. It contains the hard Six Sigma approach as well as the flexible approach of FIT SIGMA, which is adaptable to manufacturing and service industries and also public sector organisations. You will also discover how climate change initiatives can be accelerated to sustainable outcomes by the holistic approach of Green Six Sigma. The book is about what we can do now with leadership, training, and teamwork in every sphere of our businesses. Lean, originally developed by Toyota, is a set of processes and tools aimed at minimising wastes. Six Sigma provides a set of datTable of ContentsPart 1: Foundations of Six Sigma and Lean Chapter 1: Quality and Operations Excellence Chapter 2: Evolution of Six Sigma, Lean Sigma and Green Six Sigma Chapter 3: More of Green Six Sigma Chapter 4: Green Six Sigma Projects Management using DMAICS Chapter 5: The Scope of Green Six Sigma Tools and Techniques Chapter 6: Green Six Sigma and Digital Revolution Chapter 7: Green Six Sigma in Manufacturing, Services and Projects Part 2: Tools for Green Six Sigma Chapter 8: Tools for Definition Chapter 9: Tools for Measurement Chapter 10: Tools for Analysis Chapter 11: Tools for Improvement Chapter 12: Tools for Control Chapter 13: Tools for Sustain Part 3: Techniques for Green Six Sigma Chapter 14: Quantitative Techniques Chapter 15: Qualitative Techniques Part 4: Green Six Sigma and Climate Change Chapter 16: Climate Change Challenges Chapter 17: International and National Climate Change Initiatives Chapter 18: Green Six Sigma and Clean Energy Chapter 19: Green Six Sigma and Green Supply Chain Chapter 20: Green Six Sigma and Green Transport Chapter 21: Green Six Sigma and Retrofitting Buildings Chapter 22: Green Six Sigma and Climate Adaptation Part 5: Implementation of Green Six Sigma Chapter 23: Case Studies Chapter 24: Making It Happen Chapter 25: Afterword

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Book SynopsisKnowledge-based systems and solving knowledge integrating problems have seen a great surge of research activity in recent years. Knowledge Integration Methods provides a wide snapshot of building knowledge-based systems, inconsistency measures, methods for handling consistency, and methods for integrating knowledge bases. The book also provides the mathematical background to solving problems of restoring consistency and integrating probabilistic knowledge bases in the integrating process. The research results presented in the book can be applied in decision support systems, semantic web systems, multimedia information retrieval systems, medical imaging systems, cooperative information systems, and more. This text will be useful for computer science graduates and PhD students, in addition to researchers and readers working on knowledge management and ontology interpretation.Table of Contents1. Introduction 2. Probabilistic Knowledge-based Systems 3. Consistency Measures for Probabilistic Knowledge Bases 4. Methods for Restoring Consistency in Probabilistic Knowledge Bases 5. Distance-Based Methods for Integrating Probabilistic Knowledge Bases 6. Value-based Method for Integrating Probabilistic Knowledge Bases 7. Experiments and Applications 8. Conclusions and Open Problems

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Book SynopsisWhat does it mean to be ethical as a coach? Just how ethical are you? How does ethics influence your coaching and how do you know if you are engaging in ethical practice? This important and eye-opening volume provides critical insight from the thought leaders in coaching across a full range of ethical issues.Presented in four parts, this new handbook works to guide the reader towards ethical maturity to strengthen their practice, though examination of theory and thought provoking practice examples. Part 1, Foundations of Ethics in Coaching, provides a detailed overview of the basic principles of ethical coaching. Part 2, Ethics in Coaching Practice, details specific examples of where you will need to think ethically and be guided by good ethics within your practice. Part 3, Pushing the Boundaries of Ethical Thinking in Coaching, dives deeper into topics such as race, managing mental health, the environment and marketing. Part 4 consists of twelve case studies which encourage you to think about putting the theory of the book into practice.The Ethical Coachesâ Handbook will provide ideal support to students, practitioners and coach educators looking to deepen, broaden and enhance their ethical coaching practice.Trade Review"This is a timely book for coaching practitioners concerned with the everyday ethical challenges posed by our work in an increasingly turbulent world. Far too often ethics in coaching is given a single chapter at the end of a coaching handbook. This book puts ethics at the core of coaching not only as a professional practice but also more broadly as a social practice with concomitant social, eco-systemic responsibilities. It fulfils its promise to move away from the normal view of professional ethics with its focus solely on decision making assuming instead ethics is more than doing. Rather it is about the development of ethical maturity as a way of being. It acknowledges that ethics, in the face of persistent injustices and climate emergency, must go beyond the Eurocentric perspective of the isolated individual ‘I’ to encompass the relational ethical awareness needed to navigate cultural difference, race, the ecological crisis and under-pinning power dynamics of domination, and privilege. Importantly it provides practical models and case studies to bring the theoretical and philosophical dimensions of ethics to life. This is a very welcome publication which pushes conventional boundaries of ethics in coaching practice."Charmaine Roche. Executive Coach, Accredited Coach Supervisor. PhD researcher, Leeds Beckett University"In a decade’s time, I envision the coaching profession will be as widely-respected as any other major industry. A relentless focus on ethics is paramount to getting there. The Ethical Coaches’ Handbook is a vital step in that direction, featuring a vast compilation from many of the industry’s most respected thought leaders. Our field is grateful for this contribution!"Brian O. Underhill, Ph.D., PCC. Founder and CEO, CoachSource"A superb read and a much needed addition to the evidence-based literature on coaching! It is exciting to be part of the growth of coaching worldwide, but in order to be taken seriously as practitioners, coaches need to reflect, deepen and expand their knowledge of the ethical aspects of this fast-growing helping profession. That's why we need this book! With a wide range of essays on ethics in coaching -- technology, culture, team dynamics, feedback and more -- this book is a must-read for any coach who is committed to working ethically in an increasingly complex world. Bravo!" Jeffrey W. Hull, PhD, BCC, Executive Director, Institute of Coaching, a Harvard Medical School Affiliate "An exciting book for coaches offering a rich diversity of chapters in four sections. Ethical maturity as an integral aspect of professional development for coaches is finally being given the attention it deserves in this bumper guidebook, that offers a wealth of topics and perspectives around ethical thinking in all its complexity as a key part of everyday coaching practice. Chapters on offer include topics on ethical foundations and frameworks, chapters on ethical practices and the psychological contract within coaching, a fascinating variety of topics on ‘pushing the boundaries of conventional ethical thinking’ and a set of useful case studies. I recommend this as a practical resource for coaches at all stages of training and experience who are keen to advance their professionalism and coaching maturity."Dr Ceri M Sims. Centre for Positive Psychology, Director of Positive Minds Alliance Ltd"Ethics feeling increasing confusing in the quagmire of cultural relativism and woke self-righteous imposing one way of thinking on everyone. When coaching others, the confusion is contagious to our clients. This collection of essays help to clear the fog. It helps us do the right thing, for the right reason in the right way."Richard E. Boyatzis, PhD Distinguished University Professor, Case Western Reserve University. Author of best selling Primal Leadership and Helping People Change"Ethics is what defines coaching. Ethical practice is essential for a successful engagement between a coach and a client and other stakeholders. As it is more an art than a science. This guide is such a useful tool for coaches and clients alike and a fantastic addition to the coaching body of knowledge. With contributions from so many amazing coaches and scholars, this book is a "must read" for everyone engaged with coaching!"Magdalena Nowicka Mook. CEO, International Coaching Federation, United States"Coaches and Supervisors committed to reflective practice and their continuing development will welcome this book.The breadth of the inquiry both mirrors and supports the growing interest for a more considered approach to ethics as a profession and a more subtle ethical-intelligence as individual practitioners.Against the backdrop of the individual and societal challenges we face, how do we move beyond the guardrails of ethical codes to find new ways of being in question together?"Ant Mitchell Chair, APECS (Association for Professional Executive Coaching & Supervision)"What’s beautiful and inspiring about Ethics in Coaching is that we learn that ethics are ever-present, like the air we breathe. Adapting a key passage: In our daily quest to draw out the good and right in our relationships, our behaviors become an active demonstration of our ethics – our moral values in action."Margaret Moore, MBA, Executive coach. Co-Founder & Chair, Institute of Coaching, Founder & CEO Wellcoaches Corporation"At a time when the world is facing increasing challenges, this book offers a roadmap for the ethical questions facing coaches."Dr David Drake, The Moment Institute "The editors have brought together a broad range of experts from across the coaching field and beyond to create an authoritative and timely resource. I can see this book having a significant positive impact on the professionalism and ethics of coaching for decades to come."Prof. Christian van Nieuwerburg. Professor of Coaching and Positive Psychology, Centre for Positive Psychology and Health. Dublin / Ireland "With the rise in popularity of coaching as an intervention, especially after what the world has experienced in the last few years, it has become more important that coaching psychologists particularly get clearer about their ethics and values and boundaries. With many things getting more complex, it’s more critical to get clarity for oneself. This books serves as an important guide for practitioners, containing voices and thoughts from some of the leading thinkers in the area of coaching and coaching psychology. Highly recommended."Mongezi C Makhalima, PhD. Chartered Coach (ABCCCP), South Africa Table of ContentsIntroduction; PART ONE: FOUNDATIONS OF ETHICS IN COACHING; 1: Ethical coaching and its relationships 2. What is ethics and how does it apply to coaching? 3. Ethics and the professional coaching bodies 4. Exploring ethical codes 5. Ethical decision-making frameworks 6. What might be an evidence base for coaching - ethical issues 7. Legal considerations of ethical decision making in coaching PART TWO: ETHICS IN COACHING PRACTICE 8.The psychological contract in coaching 9. Supervision ethics 10. Ethics in team coaching 11. Ethical issues in note taking and record keeping in coaching 12. Ethics in using psychometrics in coaching 13. Ethics in mental health and suicide management in coaching 14. Ethics of multi-party contracting in coaching 15. Ethics in transnational assignments in coaching PART THREE: PUSHING THE BOUNDARIES OF CONVENTIONAL ETHICAL THINKING IN COACHING 16. Positive ethical practice for coaching excellence and wellbeing 17. Ethics in education and the development of coaches 18. Ethics, wisdom and adult development in coaching 19. Ethics and culture in coaching - moving beyond a universal western ethical code 20. Race: Ethical Perspectives on Equity-based Coaching 21. An ethical exit strategy for dealing with incapacity and unexpected death 22. Ethics and the ecological environment in coaching: searching for a new paradigm 23. Ethics and the digital environment in coaching 24. Ethical considerations for the Use of Multisource Feedback in Coaching 25. Choose me! Ethics in the promotion of coaching PART FOUR: CASE STUDIES 26. A series of 12 case studies for coach reflection and discussion Appenndix A1 Appendix A2 Appendix A3 Index

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Book SynopsisContemporary supply chains operate under the pressure of customer requirements, increasing price competition, sudden increases or decreases in demand, unforeseen obstacles and new threats. The right way to improve the functioning of the flow of material and accompanying information is not only the continuous collection of data but also their collection, analysis, inference and decision-making with the use of decision support systems, expert systems and artificial intelligence. Such procedures make it easier for logisticians not only to forecast processes but also to predict (forecast) and identify potential problems and facilitate the implementation of optimal modern solutions, paying attention to current trends in the supply chain market. An important issue that affects the quality, efficiency and availability (continuity) of the processes implemented within the supply chain is security. This is an area that is not clearly defined. This book uses theoretical and practical knTable of Contents1. SAFETY DETERMINANTS FOR THE NEEDS OF THE DELIVERY CHAIN 2. CONTEMPORARY CONDITIONS OF SUPPLY CHAINS 3. SUPPLY CHAIN SECURITY MANAGEMENT 4. SAFETY OF TRANSPORT, STORAGE AND FOOD 5. TECHNOLOGIES TO SUPPORT THE SAFETY MANAGEMENT OF PROCESSES IN THE SUPPLY CHAIN 6. ECOLOGISTICS IN A SUPPLY CHAIN – ENVIRONMENTAL PROTECTION 7. SAFETY OF THE INFORMATION STREAM IN THE SUPPLY CHAIN 8. SUPPLY CHAIN SAFETY MANAGEMENT MODEL

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Book SynopsisWritten with pace and clarity, this book is a comprehensive and compact overview and introduction to the research landscape of complexity in organizations. In addition to conveying a gripping history of how complexity has influenced organizational ideas, theories, and practices throughout the 20th century and into our present age, the book sheds light on how ground-breaking ideas in chaos and complexity research have emerged and challenged the very foundations of science into a changed vision of nature, society, and human organizations. As well as being an exciting investigation into complexity research in organizations, the book shows how, in the past, researchers who were immersed in the power politics of their day grappled with the theme of complexity in their quest to understand the dynamics of organization in nature and society. By welding fundamental theoretical themes and practical implications into the political and social contexts in which they emerged, this overviewTrade Review"Johannessen’s book is a gripping read. His rich, critical and lucid account is grounded in world events and the socio-political exigencies and rationales that drove complexity ideas first in one direction and then another. The scope of the book is both broad and deep, drawing as it does on a range of disciplines including physics, biology, sociology, psychology, history, and philosophy. His writing is exceptionally clear, accessible and jargon free, which is no small achievement given the subject matter of the book." Farhad Dalal, PhD, Psychotherapist and Group Analyst, Devon, UK. "The book is a compelling demonstration of how traditional views on organizations and management throughout the recent century have fallen short of their promise to control the evolution and complexity of organizations and society. Consequently, in facing complexity there is an acute and fundamental need to reframe our views on organizations, society, and management." Thijs Homan, Professor and Consultant on Organizational Change, Netherlands."Johannessen provides clear routes through the terrain of different intellectual traditions of complexity. The book is written with clarity, care for detail and a pace that is all too absent on the academic bookshelf. The strength of this unique exploration is that it enables readers to explore the ideas that loosely hold the field together and to venture into areas that we might be less familiar with."Rob Warwick, Professor of Management and Organisational Learning, Business School, University of Chichester, UK. "This concise book succeeds in providing an overview of the growth of complexity theory and its applications, showing the significance of this framework for the theory and practice of organizations and leadership. It is a lucid book, useful as a manual, enlightening as a textbook, and thought-provoking as a contribution to a vibrant intellectual field." Thomas Hylland Eriksen, Professor of Social Anthropology, University of Oslo, Norway."The book is a concise and accessible guide to the field of complexity sciences in the organizational context, expertly and constructively covering both the foundations and the enduring tensions between the various complexity theories. I strongly recommend the book as an essential research overview for students and more advanced scholars alike." Harri Raisio, Senior Lecturer, Complexity Research Group, University of Vaasa, Finland."Complexity is an acutely important theme on the agenda of today´s leaders and organizational actors. This book is an excellent insight into how theories of complexity have evolved in the tension between the natural sciences and the human sciences, and how key researchers have developed ideas of complexity in the political contexts of their time." Tor Olav Grøtan, PhD, Senior Research Scientist, SINTEF DIGITAL, and Associate Professor, Norwegian University of Science and Technology, Norway."In this book the reader gets new perspectives on organizations, perspectives that embrace complexity rather than simplify the theme. Johannessen’s approach demonstrates the diversity of perspectives on complexity in organizations and triggers new questions. The book will certainly be useful for students and scholars as a guide to the development of new knowledge in future organization and management research." Fredrik Nilsson, Professor, Department of Design Sciences, Lund University, Sweden.Table of ContentsPart 1: Foundations of Complexity in Organizational Theories 1 Early Attempts to Deal with Complexity in Organizations 2 Cybernetics: The Rise of a Systems Science to Control Complexity 3 Systems Theories and Complexity in Organizations 4 The Origins of Complexity Theories in Organizations Part 2: Philosophy, Science, and Organizational Practice 5 Complexity, Philosophy, and Social Theory 6 Complexity, Philosophy, and Organizational Practice 7 Complexity Ideas in Strategy and Organizational Dynamics 8 Complexity Ideas in Leadership and Organizational Change

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Book SynopsisConversation: the heartbeat of our organisations. Right now, we're at risk of losing the art of doing it well. We need to radically change how we talk to each other, to create workplaces where people feel they belong and can thrive. This book will help you understand how to grow your conversational wisdom to create more inclusive and collaborative environments and to make work more meaningful.Conversations carry the greatest potential to impact culture, performance, brand, and engagement. Yet conversation is an under-rated and under-developed skill. Emily Cosgrove and Sara Hope have spent the last 25 years helping people and organisations strengthen human connection through the power of conversation. Drawing on their experience of working with organisations from global jewellers to charities, professional services to B Corporations, they share a wealth of tips, tools, stories, and case studies. Written in a style that is easy to understand, they offer advice on how to get theTrade Review"We need to talk. Now more than ever. This book is packed full of ideas that will change how we talk at work. If you want to change your workplace culture Conversational Wisdom is a must read."Professor Catherine Pope, Associate Head of People & EDI, Nuffield Department of Primary Care Health Sciences, University of Oxford "I once saw the phrase 'Conversations are the smallest unit of change' and I've held that since very close to my core. And what Emily and Sara have done with Conversational Wisdom is added a serious amount of clarity to the heavy-lifting that conversations do in our everyday life and work. In change and shifting circumstances but more importantly, in pursuit of understanding. Understanding each other, understanding things and understanding how to act and achieve positive outcomes through the time-honoured tradition of conversations."Perry Timms, Founder and Chief Energy Officer of People and Transformational HR. Ranked No 1 Most Influential Thinker in HR in 2022. Author, TEDx Speaker, Guest Professor/Visiting Fellow"If we can crack conversing wisely with others – and ourselves – we have the potential to transform our lives, our organisations, and wider society. This gem of a book will make all the difference in helping us do just that."Liz Hall, editor of Coaching at Work, leadership coach, mindfulness teacher and author of Mindful Coaching and Coach your Team"This book is a timely reminder that there is more to conversation than communication. We are in fact reminded of the power of conversation. Not only can conversation promote inclusion, build relationships and enhance understanding but from an organisational perspective conversations can directly impact culture and climate. This book explains that in developing the skills and mindset to hold meaningful conversations at all levels within organisations, we can actually add value to the bottom line. It offers insight to spark ideas and wisdom to help readers to realise the potential conversations have for their people and their organisation."Dr Arlene Egan, Chief Executive Officer Roffey Park Institute"So many problems in our world are a result of a lack of, or poor, communication. Conversation lies at the heart of communication, and Emily and Sara’s focus on developing conversational skills in the world of business is exemplary. This book is deeply underpinned by organisational experience and a strong understanding of coaching and communication theory."Debbie Carter, learning and development expert, founder of InMotion Communication and former editor-in-chief of TJ"This important book redefines the art of conversation in the post-pandemic digital age. It reminds us that there is really no substitute for face to face communication with our colleagues and why we shouldn’t hide behind our screens in the workplace."Georgina Fuller, freelance journalist, editor and media consultant"The art of good conversation is indeed just that, an art. This book is a bible for leaders on one of the most overlooked parts of their role; engaging with your people in meaningful ways, that bring more joy and connection. And nobody does it better than these two. An essential read."Natalie Mayer, Founder of Kerning The Gap"A timely reminder about the importance and power of conversations at work. Emily and Sara have succinctly pulled together the key ingredients of great conversations and given us practical tools and guidance on how to become more conversationally wise. A must-read!"Sue Brooks, CEO, IMAGINE"Conversation not only enlightens you but empowers you in a way that you are equipped to draw deeper, more authentic, and genuine connections with your leaders, stakeholders, and colleagues. If you want to unleash your conversational wisdom, this book is ‘for you’ as it brings multiple case studies from practice highlighting the essence of meaningful conversation."Sanghamitra Chaudhuri, Associate Professor, Metropolitan State University, Minnesota, USA"‘Thinking out loud’ is Sara and Emily’s approach. Having worked with them both for 1-1 coaching and also group work, they were able to provide the space and time for real conversation. The structure they bring to conversations enabled an inclusive space allowing some to ‘think out loud’ but others to also use silence to think and communicate wisely. It is actually quite unique how they are able to create space for a different quality of conversation. They provide an opportunity to practice what we believe we know about conversation, but we are then able to prove we can have wiser more meaningful conversations with a few great nudges from Sara and Emily."Anna Cocca, Global HR Business Partner, The Adecco GroupTable of ContentsPart 1: Conversational Wisdom 1. Changing the conversation, why now? 2. Becoming more conversationally wise 3. Being Aware 4. Being Human 5. Being Skilled Part 2: Conversational Wisdom in practice 6. Developing the conversational wisdom of others 7. Mentoring Programmes – Driving conversational change through mentoring 8. Talk to the Top 9. Widening our conversational lens 10. Conclusion

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Book SynopsisRisk Management Professionals seek to identify, analyze, and document the risks associated with a companyâs business operations, as well as monitor the effectiveness of risk management processes and implement needed changes. The PMI Risk Management Professional (PMI-RMP) certification not only highlights the ability to identify and assess project risks, mitigate threats, and capitalize on opportunities, but it also enhances and protects the needs of the organization. Gaining distinction as a PMI-RMP sets the Risk Management Professional apart from other professionals and brings credit to an organization. The exams from the Project Management Institute are not easy, so whether you are running a course as an instructor or studying by yourself, you need a good study guide to maximize time spent studying and one which enhances the chances of passing the exam. Test takers sitting for the exam need a study guide that suggests which study materials are best to read in preparation fTable of ContentsPreface. Acknowledgments. About the Author. Introduction. 1 Pretest Knowledge Assessment. 2 PMI-RMP Certification Overview. 3 Study Tips (What to Read and Do) and How to Pass the Exam. 4 Domain I: Risk Strategy and Planning. 5 Domain II: Risk Identification. 6 Domain III: Risk Analysis. 7 Domain IV: Risk Response. 8 Domain V: Monitor and Close Risks. 9 Full Practice Exam 1. 10 Full Practice Exam 2. Appendix A: Agile Mindset and Principles. Appendix B: Scrum and Continuous Risk Management in Scrum. Appendix C: Hybrid Project and Risk Management. Appendix D: PMI Code of Ethics and Professional Conduct. Appendix E: Cross-Reference Guide. Appendix F: Tasks Placemat. Source list of Terms and Acronyms. References and Additional Readings. Index.

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Book SynopsisManaging for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies.Today's public managers require a broad toolkit and a deep, current understanding of the following: performance management, digital government, collaboration, strategic planning, innovation, lean government, and managing people for performance. This book provides a thorough overview of broad paradigms and their emergence, practical strategies along with examples and up-to-date applications, and an appreciation for the diverse contexts of public organizations resulting in varied and tailored improvements. Each chapter assists students in applying each tool at work. Performance and Innovation in the Public Sector provides a balance of scholarship and practice, offers flexibility for instructors, and is written in an accessible style that students andTrade Review“Berman and Hijal-Moghrabi draw on their extensive international experience to ensure this third edition of their book is fully up-to-date, comprehensive and authoritative. This is a great textbook for students and an excellent guide for public sector practitioners.”Andrew Podger, Australian National University, Australia, former Public Service Commissioner“This new third edition by Berman and Hijal-Moghrabi comes just in time when pressures mountain on governments around the world to innovate and improve outcomes vis-à-vis crises and emergencies. It is a must-read volume with state-of the art analysis for scholars, students, and public servants, whose public missions become more complicated and demanding with every passing day.” Eran Vigoda-Gadot, Division of Public Administration & Policy, School of Political Science, University of Haifa, Israel “This third edition of Performance and Innovation in the Public Sector promises to be one of the field’s best investments. It is a welcome distillation of the latest peerreviewed research in the field, a roadmap for improving performance, and toolkit for accelerating the journey with the most recent management emphases. If public organizations are to keep faith with their citizens, they must be cognizant of the knowledge base that Berman and Hijal-Moghrabi so clearly distill.”Marc Holzer, National Center for Public Performance, Suffolk University-Boston, USA “The next decades will challenge our public sectors to combine service delivery and crises governance. This will require performance and innovation. Berman and Hijal-Moghrabi’s book is part of the solutions to make this happen.” Geert Bouckaert, KU Leuven Public Governance Institute, and Institute of Innovation and Public Purpose (UC London)“Berman and Hijal-Moghrabi have provided an extremely valuable overview of the many approaches to improving public innovation and performance. Students and practitioners will appreciate the clear exposition, many examples from around the world, and how-to guidance.” John M. Bryson, McKnight Presidential Professor Emeritus, University of Minnesota, USA“Today’s extreme dynamics create near-impossible challenges for public managers. Yet, they must succeed. This classic textbook, reinvented for today’s world, provides the goods. Key research findings and need-to-know strategies are offered in accessible language. Practitioners everywhere will benefit from this treasure trove.”Arjen Boin, Leiden University, The Netherlands“This masterpiece by Berman and Moghrabi describes various contemporary issues related to performance and organization needed by developing countries like Indonesia. Berman and Moghrabi’s understanding of various theories of public sector organization, as well as their experience in helping many public sectors to carry out reforms, makes this book not only provide a development paradigm for public sector performance and innovation, but also become a playbook for public sector managers to create adaptive and agile organizations in facing VUCA Era.”Muhammad Yusuf Ateh, Head of Indonesia’s National Government Internal Audit Agency“This new edition continues to provide a fundamental and reflective guide to performance and innovation in the public sector, informed by latest scholarship and international experience.”Martin Lodge, London School of Economics, UKTable of Contents1. What Is Public Performance? An Overview 2. Strategies and Conditions for Success 3. Performance Management: The Art of Design 4. Digital Government 5. Innovation in the Public Sector 6. Strategic Planning and Management 7. Lean and Agile Government 8. Partnerships in the Public Sector 9. Performance Through People 10. Frontiers in Public Performance: Bigger Challenges

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Book SynopsisNow in its third edition, Cost-Benefit Analysis has been updated, offering readers the perfect introduction to project, programme and policy appraisal using basic tools of financial and economic analysis.The key economic questions of any social cost-benefit analysis are: do the benefits of the project or policy exceed the costs, no matter how widely costs and benefits are spread, and irrespective of whether or not project impacts, such as environmental effects, are reflected in market prices? And which group or groups of individuals receive the benefits and which bear the costs? This book addresses these questions with an emphasis on putting the theory presented in the book into practice.This third edition has several attractive features: Readers are encouraged to develop their own skills by applying the tools and techniques of cost-benefit analysis to case studies and examples, including an analysis of a project which is developed throughout the bTable of ContentsList of figures xi List of tables xiv List of examples xvi List of Technical Notes xvii Preface xviii Acknowledgements xxii Notes to the instructor xxiv Chapter 1: Introduction to cost-benefit analysis 1 1.1 Introduction 1 1.2 The Referent Group 6 1.3 The structure of the cost-benefit model 8 1.4 The use of spreadsheets in cost-benefit analysis 11 1.5 The rationale for public projects 14 1.6 The role of the analyst 16 1.7 Further reading 17 Exercises 17 Chapter 2: Project appraisal: principles 19 2.1 Introduction 19 2.2 Project appraisal from an individual viewpoint 19 2.3 Investment opportunities in the economy as a whole 22 2.4 The algebra of NPV and IRR calculations 23 2.5 Annuities and perpetuities 30 2.6 The Rule of 72 34 2.7 Economic depreciation and the annual cost of capital 35 2.8 Treatment of inflation in project appraisal 36 2.9 Incorporating a risk factor in the discount rate 38 2.10 Further reading 39 Exercises 39 Chapter 3: Project appraisal: decision-rules 40 3.1 Introduction 40 3.2 Discounted cash flow analysis in practice 40 3.3 Discounting and the time value of money 41 3.4 Using Annuity Tables 44 3.5 Using investment decision-making criteria 45 The Net Present Value (NPV) criterion 45 The Benefit-Cost Ratio decision-rule 47 The Internal Rate of Return (IRR) criterion 48 Problems with the IRR decision criterion 51 Problems with the NPV decision criterion 53 3.6 Using spreadsheets 59 3.7 Further reading 64 Exercises 64 Chapter 4: Private cost-benefit analysis: financial appraisal 68 4.1 Introduction 68 4.2 Benefits and costs measured as cash flows 69 Identifying project inputs and outputs 69 Valuing inputs and outputs at market prices 70 Characteristics of cash flows 70 4.3 Inflation and relative prices 72 4.4 Incremental or relative cash flows 74 4.5 Capital costs and the treatment of depreciation 76 4.6 Interest charges, financing flows and cash flow on equity 78 4.7 Taxation and after-tax net cash flows 83 4.8 The discount rate 84 4.9 Summary of the relationship between the Market Analysis and the Private Analysis 85 4.10 Derivation of project private cash flows using spreadsheets 85 4.11 Further reading 91 Appendix to Chapter 4: Case Study of International Cloth Products 91 Exercises 97 Chapter 5: Cost-benefit analysis and economic efficiency 99 5.1 Introduction 99 5.2 The competitive market 100 5.3 Shadow-pricing project inputs and outputs 103 5.4 Shadow-pricing marketed inputs 104 Materials 105 Labour 109 Capital 117 Land 118 Rules for shadow-pricing marketed inputs 118 5.5 Shadow-pricing marketed outputs 119 Rules for shadow-pricing marketed outputs 124 5.6 The efficiency pricing rules: summary 124 5.7 Corrective taxation: the modified efficiency pricing rules 125 5.8 How to determine which pricing rule to follow 126 5.9 Shadow-pricing public funds 128 5.10 Shadow-pricing foreign exchange 133 5.11 The discount rate 133 5.12 Worked examples 136 Efficiency analysis of the National Fruit Growers (NFG) Project 136 Cost-benefit analysis of the 55 mph speed limit 140 5.13 Further reading 141 Appendix to Chapter 5: Economic Efficiency Analysis of the ICP Case Study 142 Exercises 146 Chapter 6: The distribution of project net benefits 149 6.1 Introduction 149 6.2 How to identify Referent Group net benefits in practice 150 6.3 Some examples of the classification of net benefits 154 Shadow-prices on project inputs 154 Shadow-prices on project outputs 160 6.4 Corrective taxation 161 6.5 Further examples 166 6.6 Lessons from the examples 168 6.7 Worked example: Referent Group Analysis of National Fruit Growers’ (NFG) Project 168 6.8 Further reading 171 Appendix 1 to Chapter 6: Referent Group net benefits in the ICP Case Study 171 Appendix 2 to Chapter 6: Incorporating the public funds cost premium in the ICP Case Study 177 Exercises 180 Chapter 7: Consumer and producer surplus in cost-benefit analysis 182 7.1 Introduction 182 7.2 Real versus pecuniary effects 183 7.3 Consumer surplus 184 Aggregating consumer surplus measures 185 The significance of income distribution 186 7.4 Producer surplus 186 7.5 Accounting for output price changes 186 Benefits of urban transport projects 187 Benefits of worker training 193 Producer benefits from an irrigation project 196 7.6 Accounting for input price changes 201 7.7 Price changes in other markets 203 7.8 Classification of consumer and producer surplus changes 204 7.9 Further reading 205 Appendix 1 to Chapter 7: Allowing for an increase in the skilled wage in the ICP Case Study 206 Appendix 2 to Chapter 7: Compensating and equivalent variation 209 Exercises 215 Chapter 8: Non-market valuation 217 8.1 Introduction 217 8.2 Causes of market failure 217 8.3 Valuing environmental costs and benefits 219 8.4 Incorporating non-market values in cost-benefit analysis 223 8.5 Methods of non-market valuation 224 The production approach 225 The utility approach 230 8.6 Revealed and stated preference methods of applying the utility approach 233 Revealed preference methods 234 Stated preference methods 240 8.7 Benefit Transfer and Threshold Analysis 243 8.8 Alternative approaches to environmental valuation 244 8.9 Non-market valuation: the value of life 245 8.10 The Pandemic 8.11 Climate Change 8.12 Further reading Appendix to Chapter 8: The annual benefits of the Virginia Creeper Trail as measured by the Travel Cost Method 248 Exercises 251 Chapter 9: Uncertainty, information and risk 253 9.1 Introduction 253 9.2 The value of information 255 9.3 An abbreviated cost-benefit analysis 257 9.4 The option of delay 257 9.5 Calculating the value of information 260 9.6 The cost of risk 262 The theory of risk aversion 262 Dealing with project risk 265 9.7 Risk modelling 267 Use of discrete probability distributions 268 Joint probability distributions 269 Continuous probability distributions 270 9.8 Using risk analysis in decision-making 273 9.9 Modelling risk in spreadsheet applications using ExcelSim© 274 Modelling a "random walk" 279 9.10 Further reading Appendix 1 to Chapter 9: Incorporating risk analysis in the ICP Case Study 282 Appendix 2 to Chapter 9: Using the @Risk© (Palisade) Risk Modelling Program 285 Exercises 290 Chapter 10: Valuing traded and non-traded goods in cost-benefit analysis 292 10.1 Introduction 292 10.2 Traded and non-traded goods 292 10.3 Valuing traded and non-traded goods and services 293 10.4 Worked example: domestic and international price structures 294 Evaluation of an import-replacing project in real terms 294 Evaluation of an import-replacing project in money terms 295 10.5 Summary of the two approaches to valuation: border versus domestic prices 298 10.6 Equivalence of the two approaches 298 10.7 Determinants of the shadow exchange rate 302 10.8 Further reading 308 Appendix to Chapter 10: Shadow-pricing foreign exchange in the ICP case study 305 Exercises 308 Chapter 11: Appraisal of the distribution of project benefits and costs 310 11.1 Introduction 310 11.2 Measuring the degree of inequality 311 11.3 Alternative measures of income distribution 313 11.4 Policies to change the income distribution 314 11.5 The use of income distribution weights in project appraisal: some illustrative examples 314 11.6 The derivation of distribution weights 316 11.7 Distributional weighting in practice 322 11.8 Worked example: Incorporating income distribution effects in the NFG Project 326 11.9 Inter-temporal distribution considerations 327 11.10 Further reading 331 Exercises 331 Chapter 12: Economic impact analysis 334 12.1 Introduction 334 12.2 Multiplier analysis 334 The closed economy 334 The open economy 339 Crowding out 340 Cost-benefit analysis of fiscal stimulus 341 The employment multiplier 342 12.3 Inter-industry analysis 342 Inter-industry analysis and the national income multiplier 345 Inter-industry analysis and employment 346 12.4 General equilibrium analysis 348 12.5 Case study: The impact of the ICP Project on the economy 349 12.6 Further reading 352 Appendix to Chapter 12: The annual economic impact of the Virginia Creeper Trail 350 Exercises 352 Chapter 3: Writing the cost-benefit analysis report 354 13.1 Introduction 354 13.2 Contents of the report 355 The Executive Summary 355 The Introduction 355 The Methodology 355 The Analysis 356 The Conclusion 356 13.3 Other issues 357 Appendix to Chapter 13: Report on International Cloth Products Ltd.: Spinning Mill Proposal 357 Appendix 1: Case study assignments 371 A1.1 South Australian Olive Oil Project 372 A1.2 Walnuts Tasmania Project 376 A1.3 A tuna cannery in Papua New Guinea 380 A1.4 Urban water supply in South-East Queensland 383 A1.5 The Scottish Highlands and Islands remote dental care program 388 A1.6 The Defarian Early Childhood Intervention Program (DECIP) 392 A1.7 A pulp mill for Tasmania? 399 A1.8 Qingcheng Water Project 403 A1.9 Highway Project 2012 409 A1.10 International Mining Corporation (IMC) Copper Mining Project 416 A1.11 Comparative Levelized Cost of Electricity: Renewables vs Coal A1.12 Cost-Benefit Analysis of the Proposed Repeal of Water Saving Regulations A1.13 Cost-Benefit Analysis of the Proposed Extension to the Mount Beno Walking Trail A1.14 Cost-Benefit Analysis of a Proposed Drug Court Program in the State of Euphoria, Federal Republic of Oz Appendix 2 Discount and Annuity Factors 424 Glossary 427 Index

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Book SynopsisThis book offers support and guidance to sexuality professionals who are looking at different strategies to progress their careers, accounting for all the diverse jobs they can take on or create.Bringing together contributions from the field of sexology, business, and marriage and family therapy, James C. Wadley combines elements of sexuality, business development, and entrepreneurship to help therapists consider their professional options. Chapters address topics such how to navigate consultative opportunities in sex education, clinical work, counseling, coaching, supervision, research, non-profit and for-profit entities, volunteer experiences, and in academic settings. Professional contributions offer practical advice as well as personal reflections, with insights ranging from obtaining consultative positions, to starting one's own business, and using social media effectively.Sexuality educators, counselors, therapists, healers, advocates, activists, researchers, polTrade Review ‘Professionals within the field of sexuality, whether they identify as sexologists, educators, academics, clinicians, etc., often realize early in their careers that there is space for contract work. Despite possessing the requisite education and theoretical background, many of these individuals lack the business acumen required for success in this arena. Even their colleagues, who may be facing similar challenges with their own businesses, cannot always provide guidance. As a result, these professionals are often left wondering how they can make a living as sole practitioners in the sexuality field. It can feel like they are working in isolation, with little support or understanding from those around them. This is where the book at hand comes in. By bringing together a diverse group of successful sexuality business owners, the author has created a space for struggling or questioning business owners to receive much-needed leadership and support. Through this collaboration, the book provides hope and strategies for success, while also lending credibility to the field of sexuality. It is a valuable resource for anyone seeking to build a successful career in this complex and challenging industry. Thank you, Dr. Wadley, for bringing these individuals together to support and advance the sexuality business.’ Monique Howard, EdD, MPH, Public/Sexual Health Consultant, Nonprofit Strategist‘Dr. Wadley and his colleagues create space for sexual and mental practitioners to discuss the business components of our profession. Undoubtedly, this is a wonderful contribution to field.’Kamilah Marie Woodson, PhD, Professor of Counseling Psychology and Department Chair, Human Development and Psychoeducational Studies, Howard University‘We finally started the conversation about the integration of sexuality and relational health studies and business. I am so proud of my colleagues for initiating a formal conversation for us to learn and grow from.’Carmelita Yvette Whitfield, Ph.D, Associate Director of Community Health, Penn State UniversityTable of ContentsForeword Introduction 1. Gig Work for the Sexuality Professional 2. Sexuality Education Consulting: The Things They Didn’t Teach in School 3. Developing and implementing an intentional framework for quality hires and sustainable growth in sexuality business 4. Navigating Touch: Ethics and Triadic Relationships 5. Allyship: From Passion to Influence 6. Threading the Needle: Ethical Practice with Kinky Clients 7. Survivor to CEO: Activation in Practice 8. So… it’s a sex podcast? 9. Developing Persona: Sex Therapist, Sex Professional, Sex Worker 10. REAL Professional Freedom: The Day I Decided to Leave a Group Practice to Start My Own 11. Finding Your Niche: The Importance of Specialization and Branding 12. The Business of Sex Coaching: 13 Steps to Career Success as a Sexological Entrepreneur 13. Beyond Therapy: Entrepreneurship in Sex Therapy Practice

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Book SynopsisThis book questions the use of salvage law as legal regulatory framework for the remuneration of environmental services in salvage operations, proposing that such services should be based on direct contracting between commercial salvors and coastal States. Adopting an environment-first approach, it argues that direct contracting better serves and promotes environmental protection outcomes. It also takes a functional view of the law as a tool to promote values and sought outcomes. Salvage operations are recognised as the first line of defence against pollution following shipping incidents. Although regulated under the law of salvage, these operations form an integral component of a framework of environmental protection measures regulated under different legal instruments or laws. The law of salvage fails to effectively integrate salvage operations into broader pollution response mechanisms because it does not align comfortably with this framework of laws. Despite the emphasis on envi

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Book SynopsisBecause digital and information technology (IT) has become a more significant part of strategic advantage and workplace operations, information systems personnel have become key to the success of corporate enterprises, particularly with the pursuit of becoming more digital. This book focuses on the vital role that technology must play in the course of organizational development and learning and on the growing need to integrate technology, particularly digital technology, fully into the culture of all organizations. Fundamentally this fourth edition takes an even stronger position than the previous editions that organizational learning is crucial to the success of what has been coined digital transformation. Companies are struggling to understand what it means to be digital. Their technology personnel go far beyond the traditional IT staff into areas such as artificial intelligence (AI), machine learning (ML), and natural language processing (NL). These three functions now fall underTable of Contents1. The “Ravell” Corporation, 2. The IT dilemma, 3. Technology as a variable and responsive organizational dynamism, 4. Organizational learning theories and technology, 5. Managing organizational learning and technology, 6. Digital technology platforms and the future of work, 7. Virtual teams and outsourcing, 8. Organizational learning, IT, and technology disruptions, 9. Forming a cyber security culture, 10. Digital transformation and changes in consumer behavior, 11. Integrating multiple generations of employees to accelerate competitive advantage in the digital age, 12. Toward best practices, 13. Conclusion

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Book SynopsisCurrently, the challenge for manufacturing organizations is how to achieve their expected profit by continuously improving productivity or reducing costs. Manufacturing organizations have been using different improvement approaches to achieving cost reduction and productivity improvement for years by eliminating various losses and waste structures, such as excess inventory, excessive workforce, excessive capacity, excessive utility consumption, and so on. But is the problem solved? Unfortunately, no! Often manufacturing companies focus on maximizing the flow and meeting customer needs but forget their real aim to make a profit for their stakeholders. Too many organizations meet customer expectations by seeking to continuously synchronize the flow to market demand but forget to check that they are doing it profitably enough to ensure business continuity and prosperity. When the financial results show that they are not so profitable, it is already too late. Moreover, the strategic diTrade ReviewInternationally economies have struggled to understand the productivity puzzle - why has the new technology provided in big data and the internet of things not resulted in higher GDP? At operational level businesses have asked a similar question? – why has the productivity gains being achieved using advances in technology in the business not been converted to the bottom line? The author has produced a detailed view of how a kaizen strategy should be organised and practically implemented to improve profit. The book provides practical guidance in a step-by-step process to how a new "strategic kaizen" system can be implemented. Specific chapters guide the reader through the "7 steps" process.The author’s detailed knowledge and innovative approach to losses and waste categorisation is a significant improvement of earlier treatments of this area. The early chapters outline why the readers with his basis for continuous measurement and gain an understanding of his approach to strategic productivity improvement. The second part of the book reviews in detail the three stages of his approach and seven processes in the strategic kaizen methodology.As a user of the existing Kaizen methodology, I believe the information in this book will provides significant opportunities for actual kaizen project leaders to improve their current project approach. This author has a practical insight into how existing manufacturing plant operate and where the gains may be found in identifying and optimising "synchronous profitable operations". Further the unique approach to "takt profit" for me is worthy of recognition as an advancement in the field of productivity as well as the book. The "KAIZENshiro budget" process depicted in figure 4.5 with an explanation of how the 4 phases of the budget process operates linking to the master budget and the cash flow statements gives real visibility to any strategic kaizen team of the profit impact of their selected strategic kaizen projects. I recommend this book to be placed in the many national productivity organisations, productivity centres and University libraries and departments covering manufacturing and production engineering. Further I hope the author can contribute a paper on the book to the productivity journal led by our World Academy of Productivity Science.-- Mike Dillon, Professor, Chairman World Confederation of Productivity ScienceFor many years, Kaizen has been used in the operations management field to offer solutions to companies to refine processes and operations. However, the Kaizen concept has largely focused on the operational level optimizations and performance improvement, so was mainly discussed in the operations management forums or modules. Indeed, process improvement is not (and should not be) isolated from strategic goals of any companies. Hence, there is a great potential for Kaizen to be reinterpreted in a hybrid way to inform not only operations level but also strategic level decisions. This book written by Dr. Posteucă offers a unique approach to bridge the application gaps of Kaizen at strategic and operational levels for target profitability. This book offers the novel concept of Synchronous Profitable Operations (intrinsically including the new concepts of Takt Profit, KAIZENshiro Budgets and Speed-Based Target Profit) which bring up the Kaizen thinking to a strategic level. Hence, profitability, strategic objectives, strategic productivity improvement and operational performance of manufacturing companies are aligned to achieve a continuous and complete transformation of operations. The book also offers a complete roadmap to implement this new approach by managers, supported by real Strategic Kaizen case studies of companies. Therefore, it will be beneficial to all readers who are interested in bringing their companies’ strategic and operational performance to a new level. -- Professor Qile He, PhD, MSc Res, MSc, BA, SFHEA, CMILT, Council Member, British Academy of Management; Professor of Strategy and Performance Management; Chair of College Research Committee; College of Business, Law and Social Sciences; University of Derby, United Kingdom This book is focused on the dynamic strategic growth of the effectiveness and efficiency of organizations according to their vision, by planning and implementing feasible strategic systematic changes without investment, in Strategic Kaizen projects, by influencing long-term behaviors to achieve the target profit through a leadership focused on the target value to improve or ”KAIZENshiro stratified budgets” to reach the successive targets of ”Takt Profit”. The book itself creates a flow through the methodology that creates momentum which makes the author's original Strategic Kaizen methodology easier to follow, to understand, and to replicate in organizations.This book is a must-read for those looking to improve their operations and achieve greater productivity and profitability. The author's innovative approach to losses and waste categorization is explained in detail, offering a detailed understanding of the process. One of the strengths of this book is its practical approach to implementation, including its emphasis on the role of culture and leadership in driving change and its focus on long-term profitability.I believe this book to be a valuable resource for managers, practitioners, and university professors, and would highly recommend it to anyone looking to improve their operations. The insights and new way of thinking about productivity and profitability improvement offered in this book are truly actionable and a must-read for anyone in the productivity for target profitability field.-- Mukesh Kumar, Ph.D., Associate Professor in Operations Management, Head of Industrial Resilience Research Group, University of Cambridge, UKAs he does in all his books, Alin provides examples of organizations that are striving to follow his ideas, to place KAIZEN at the heart of their strategic planning, and to target, and achieve, increased profits.Those with experience with KAIZEN and similar productivity improvement approaches will recognize many of the issues raised, the tools and techniques referenced, and the overall guiding methodology but may be surprised by the sheer level of detail that Alin includes and the way that the various components of the approach are stitched together into a seamless whole that, as the book title suggests, goes beyond earlier approaches that attempted to make KAIZEN a feature of manufacturing strategy.This is not a book that promotes a simple panacea. Alin is not claiming he has found a 'silver bullet'. The approach takes hard work, detailed analysis, consistent and comprehensive application of a range of tools and techniques and deep immersion in the concepts and practices of KAIZEN. It is these factors that have enabled Alin to have constructed his unique approach. This approach also stresses the need to maintain the application of the methodology over the long term to achieve continuous and constant improvement. The inclusion of the example companies is very useful in helping understand the key messages of Strategic KAIZEN thinking for performing synchronous profitable operations.By reading and applying the Strategic KAIZEN thinking from this book, you have the opportunity to realize the rewards of the most comprehensive and complete approach to KAIZEN adoption yet seen-- John Heap, Managing Director of The Institute of Productivity (UK); Past-president of the World Confederation of Productivity Science; President of the European Association of National Productivity Centres; Member of the Advisory Board of the Institute for Consultancy and Productivity Research (India); Director of Juice e-Learning; Visiting professor at Srinivas Institute of Management Studies in Mangalore, India.Alin Posteucă, Ph.D., researched and studied to develop and implement his unique management technologies for various companies over time. He has studied unique methodologies of world renown in terms of productivity and profitability so far. One of his powerful methodologies is Strategic KAIZEN. In the book "Beyond Strategic Kaizen" he created a totally new way, both theoretical and practical, that is effective and supported to apply a real way of thinking about KAIZEN to simultaneously and consistently achieve the expected financial and operational results strategically. I recommend this book honestly in order to benefit from what is useful and effective in KAIZEN thinking as strategic practices.-- Shigeyasu Sakamoto, Ph.D, Fellow of the World Academy of Productivity Science (WAPS), CEO, Productivity Partner Inc, Japan The goal of every organization is to generate profit for all stakeholders. Achieving this, however, requires the continuous challenge of balancing the need to meet customer demand while maintaining productivity and profitability, juggling cost versus quality and delivery. Organizations need a strategic and systematic productivity improvement plan that guides them to create a new culture to achieve both financial and operational target results. The book Beyond Strategic Kaizen is an authoritative guide offering exactly that. This book is a must-read for all executives and managers who need a strategic system for creating profitable organizations while improving productivity and reducing costs. It is exceptionally well organized and well written, offering invaluable and detailed guidance to executives and managers at all levels. Unlike many books on the market, this book builds on a theoretical foundation to offer practical and specific recommendations on implementation that goes beyond Strategic Kaizen. These include detailing the process, and methodology, setting operational and financial targets, establishing timelines, and offering specific implementational details. Two excellent cases are then provided that demonstrate the practical application and reinforce lessons learned. As such, the book offers an eye-opening and practical guide to business leaders to move their organizations to the next level, as a new way of thinking and acting.-- Nada R. Sanders, Ph.D., Distinguished Professor of Supply Chain Management, D'Amore-McKim School of Business, Northeastern UniversityThis offers a new way of thinking and action for managers who aim to improve the productivity and profitability by applying the new Strategic KAIZEN principles presented in this book at length. In this book, Alin Posteucă continues his series of books that focus on his concept of Strategic KAIZEN and its application in the manufacturing sector and takes Strategic KAIZEN thinking to a new level. This time, the author presents to us the Strategic KAIZEN concept and methodology, highlighting the importance of synchronizing all aspects of an organization to achieve maximum profitability through continuous productivity growth guided by the need to successively reach TAKT PROFIT targets. The book provides concrete examples and case studies to demonstrate how these principles of Strategic KAIZEN can be applied in real-world scenarios, making it a valuable resource for managers, practitioners and professors in universities. One of the strengths of this book is its emphasis on the practical aspects of implementation. The author offers clear and actionable insights into how managers can create a supportive environment for strategic improvement, including the role of culture and leadership in driving change. The book is an essential new way of thinking for those who are looking to take their operations to the next level. Whether you are an experienced professional or just starting out, this book offers practical, actionable insights that can help you achieve greater productivity and profitability. -- George Onofrei, Ph.D., Senior Lecturer in Supply Chain Management, Atlantic Technological University, Ireland; Executive Board Member of European Operations Management Association (EurOMA); Area Editor for Operations Management Research Journal; Board Member of the West/North West Lean NetworkAlin Posteucă continues to develop his concept of Strategic KAIZEN for the manufacturing sector from his previous books. This time, my first curiosity was the title. How can an organization be beyond Strategic KAIZEN? Then I understood that the seven processes of Strategic KAIZEN through the continuous application of the seven own principles to achieve the successive targets of TAKT PROFIT at all levels of an organization seek to ensure profitability by increasing productivity in the short term, but especially in the medium and long term in a scientific and consistent way. I found in Alin's new book the only practical material for Strategic Kaizen thinking for simultaneously obtaining the expected financial and operational results by increasing productivity, by reducing losses and waste, based on leadership with a focus on long periods of time and on the basis of a more scientific, data-rich approach. I found a new way to measure and strategically and systematically improve the efficiency and effectiveness of people and processes throughout the organization without involving large amount of money.The book kept me motivated and curious to pursue the understanding of Strategic KAIZEN methodology by making it easy to understand the sequence of steps and understanding how to replicate Strategic KAIZEN methodology to achieve annual and multi-annual target profit for stakeholders and also to meet customer needs.-- Monica Vușcan, Technical-Production Director at Farmec (Gerovital), RomâniaAlin Posteucă, Ph.D., did a great job taking us from the Kaizen culture to the profit dimension by improving productivity. In as much as he did not condemn Kaizen, he only did a deep analysis of the concept of Kaizen and how profit-making is a good way to measure performance for many organizations. Yes, the company is reducing waste, and increasing efficiency but can we see the result on our balance sheet? You need to read the book to find out how he provides answers to the profit-measurement dynamics and achieving target profit regardless of the sales trend (increasing or decreasing).I recommend the book for top leaders, managers, supervisors, HODs, team leads, and productivity practitioners to help them find a new and effective, and economical way to evaluate and increase productivity beyond the data but also in considerable and measurable profit margin for the organization. This book will revolutionize the productivity industry from the core angle of profit measurement and growth, beyond just the efficiency or effectiveness of people, processes, and products.-- Remi Dairo, President, Institute of Productivity and Business Innovation Management (IPBIM)Any manufacturing organization, no matter how big or small, is constantly looking for optimization, looking to increase productivity and reduce costs. After the last two years of pandemic where industries have been taken dramatic decisions to reduce costs by furlough or redundancy, now is more necessary than ever to look for profitability by productivity and stakeholders profit increase. Alin continues the presentation of his concept of Strategic Kaizen from his previous books. This time, his book Beyond Strategic Kaizen comes to the market at a perfect time, introducing revolutionary concepts and courses of action such as Takt Profit, stratified KAIZENshiro, KAIZENshiro budgets, mapping manufacturing organizations so that operational and financial targets and results are perfectly aligned, strategic productivity improvement, etc.As I am starting soon my work towards professional goal of mine in becoming Black Belt and subsequently a Master Black Belt practician, I see a huge opportunity in using Alin’s Strategic Kaizen approach in making sound improvements in within organisation I am working for.-- Adriana Smoleanu, Quality Manger at Rolls-Royce Bristol Turbines Facility, UKTable of ContentsPreface. Introduction. About the Author. List of Abbreviations. PART I Strategic Improvement for Profitability and Productivity. Chapter 1 Changing the Strategic Approach of Systematic Improvements. Chapter 2 Current Condition, Basic Policy, and Strategy. PART II Strategic Kaizen Methodology. Chapter 3 Continuous Measurement and Interpretation. Chapter 4 Annual Development of Strategic Kaizen. Chapter 5 Implementation and Management of Strategic Kaizen. PART III Strategic Kaizen Sustain and Case Studies. Chapter 6 Strategic Kaizen Sustain. Chapter 7 Case Studies on Strategic Kaizen for Performing Synchronous Profitable Operations. Bibliography. Index.

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Book SynopsisIn the era of modern industrial regimes, the role of technology in tackling climate change is pivotal. International goals of climate change mitigation and sustainable development cannot be achieved without the contribution of new technologies. At the same time, the importance of patent protection and an efficient patent system that facilitates technology transfer among international frontiers cannot be overlooked. Many patented technologies are either not accessible for further dissemination or do not hold much technical value. Therefore, advanced systems of collaborative innovation have been developed, especially in the sector of green technology and green innovation.The environmental concerns of the global community cannot be tackled by a single company, person, sector or country. Innovation partnerships and collaborative research will play a vital role in combating global climate concerns and in determining the diffusion of green technologies for maximum impact. This book

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Book SynopsisThis new fourth edition has been comprehensively updated to reflect the latest practices in internal communication. Enriched with models, tips and case studies, this book is an indispensable tool for both students and practitioners alike. Table of ContentsList of figures, List of tables, Notes on contributors, Preface by Kevin Ruck, PART I INTERNAL COMMUNICATION LEADERSHIP, 1. Internal communication and the associations with organisational purpose, culture and strategy, Kevin Ruck, Introduction, Responsible communication leadership, Organisational purpose and values, Internal communication and organisational culture, Internal communication and corporate strategy, Summary, 2. Theoretical and practical positioning of internal communication, Kevin Ruck, Introduction, Defining internal communication, Internal communication and the excellence theory of public relations, Internal communication and a rhetorical approach to public relations, Internal communication and a critical theory approach to public relations, Critical theory and power, Internal communication and relationship theory, Internal communication and employee voice, Internal communication and employee involvement and participation, Internal communication and distortion, democracy and cooperation, Summary of the academic literature, Practical positioning of internal communication, Summary, PART II GOOD PRACTICE, 3. The evolution of practice and the changing role of the practitioner, Heather Yaxley, Kevin Ruck and Ann Pilkington, The roots of modern-day internal communication – the employee publication, Propaganda or freedom: The editorial dilemma, New technologies and new thinking challenge the dominance of the house organ, Emergence of internal social media and employee engagement, Reflections on the evolution of practice, Contemporary internal communication practice, The internal communication function, Internal communication as a profession, Professional development of the internal communication practitioner, Effective business partnering, Summary, 4. Dimensions of internal communication and implications for employee engagement, Mary Welch, Introduction, Definitions, Evolution of employee engagement, Components of engagement, Further research, 5. Keeping employees informed and employee voice: Adopting an employee centric perspective Kevin Ruck, Introduction, Keeping employees informed: Topics of interest, Keeping employees informed: Quality of information, Defining employee voice, Receptiveness to employee voice, Employee voice mechanisms, Keeping employees informed and organisational engagement, Employee voice and organisational engagement, Summary, 6. The AVID framework for good and ethical practice, Kevin Ruck, Introduction, The research that informs the AVID framework, Information interests, Senior manager communication, Line manager communication, Employee voice, Dialogue, The AVID framework for good practice, Ethical practice, Summary, PART III STRATEGIC PLANNING PROCESSES, 7. The RADAR planning model, Kevin Ruck, Introduction, Importance of planning, The RADAR model for planning, Creative problem solving, Problem exploration - why technique, Problem exploration - other people’s definitions, Scenario planning, Setting objectives and targeting employee groups, Targeting employee groups, Strategic thinking, Tactics, Timescales and resources, Summary, 8. Project management, Ann Pilkington, Introducing projects, Defining scope and quality, The business case, Project roles: The project sponsor, Project roles: The project manager, Project roles: The project management office (PMO), Getting the requirements right, What does success look like? Estimating, Planning a project and the critical path, Change control, Risks and issues, How to understand a project, Reporting, Project methodologies, Summary, 9. Change communication, Paul Harrison, Why does change communication matter? What is this thing called change? Where can change communication go wrong? What can change management theory tell us? What makes behavioural change happen? What causes resistance to change and how should it be addressed? What content do staff want in change communication? How can managers lead the organisation through change? Getting change communication right, Summary, 10. Measurement, analysis and evaluation: The ICQ10, Kevin Ruck, Introduction, The continuous measurement cycle, Why is measurement important? A short history of approaches to measurement, The AMEC Integrated Evaluation Framework, The CIPR Inside Measurement Matrix, Using questionnaires, The ICQ10, Data analysis, Qualitative research, Interviews, Focus groups, Analysing interviews and focus groups, Summary, PART IV CONTENT AND CHANNEL MANAGEMENT, 11. Medium theory: Channels and content, Kevin Ruck, Introduction, Medium theory, Information richness, Channel preferences, Channel attributes, Channel usage and perceived effectiveness, Mapping content to channels, Champions for Health campaign: Correlating channels to outcomes, Summary, 12. Applying models from communication theory and psychology to practice, Kevin Ruck, Introduction, The ‘communication’ in internal communication, Attitudes and behaviour, Interpersonal communication, Framing and nudge theory, Summary, 13. Storytelling is serious business, Laoise O’Murchu, Introduction, Why should internal communication practitioners and senior managers pay attention to storytelling? Why doesn’t the facts and figures approach to communication work? Why don’t we use stories? How to tell stories, Can stories be used in business? Why does hearing a story make us less critical and less judgemental? Summary, 14. Getting the language and tone right, Ellen Hake, Introduction, Why language and tone matter, The six keys to effective communication, PART V THE DIGITAL WORKPLACE, 15. Communication on internal digital platforms, Peter Cardon, The evolution of internal digital platforms, The ideal culture on internal digital platforms, Ideal communications of managers on internal digital platforms, The ideals of two-way communication, transparency, and employee voice on internal digital platforms, Communicators as gatekeepers on internal digital platforms, Facilitating employee voice on internal digital platforms, Summary, 16. From message gatekeeper to true business enabler: Internal communication and a social way of working, Rita Zonius, Internal communication is being disrupted, just as the businesses we work for are too, Reinventing the role of internal communication for a social world, The big opportunity for social technology – enabling business progress in a knowledge economy, The typical business need for enterprise social technology, Democratising organisations and the flow of information, Introducing enterprise social? First focus on people and purpose, Preparing your people leads to better business outcomes, Watch for bumps in the road - identify and mitigate risks, Activating a social way of working – ideas to get you started, Leaders need to be social too, Advice for your leaders, A social way of working – use cases for communicators and the business, Meet the community manager – the ultimate enterprise social networker, Step up and encourage value exchange in enterprise social networks, 17. Automation and Artificial Intelligence: The reinvention of practice, Rachel Royall and Kevin Ruck, Preamble, Definitions, The potential impact of automation and AI on the future of work, How automation and AI might impact public relations and internal communication practice, The impact of automation and AI on internal communication competencies, New applications, new transdisciplinary role? Trust and ethics, Summary, Index

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Book SynopsisJohn Taylor has been hired to transform the underperforming internal audit unit at InSports. The auditors are not reviewing what the audit committee and executive leadership consider essential for the organization's success, their methodology is subpar, and their relationships with their clients are strained. The audit committee has been patient, but not anymore. Their mandate is clear: make clear improvements in one year or the function will be outsourced.This is the story of a visionary leader who needs a strategy to transform processes and deliver better results for stakeholders at all levels within the organization. The audit committee, all levels of management, and employees expect more from internal audit. Now, John must lead the group through 12 challenging months as they focus on what matters most when performing audit and advisory services. They must communicate results faster and better, leverage existing quality control and data analytics techniques, and, with everTable of ContentsWinter, 1. Conditions and Urgent Need for Change, 2. The Underperforming Internal Audit Department, 3. Building a Coalition: Outreach, Summary: Winter, Spring, 4. Creating a Vision and Strategy, 5. Updating the Methodology, 6. Improved Reporting, 7. Training, Development, Coaching, and Mentoring, 8. Communicating the Vision: Outreach, Summary: Spring, Summer, 9. Measurement and Methodology Changes and Performance Evaluations, 10. Providing Advisory Services, 11. Empowering Employees, 12. Remove Barriers to Action, 13. Determining Future Resource Needs, 14. Setback and Generating Short-Term Wins, Summary: Summer, Fall, 15. Build on the Change and Consolidate Gains, 16. Quality Assurance and Improvement Program (QAIP), 17. Institutionalize and Produce Even More Change, Summary: Fall

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Book SynopsisSustainable Self-Governance in Businesses and Society offers a sound introduction to Stafford Beer's Viable System Model (VSM) and clarifies its relevance to support organisational sustainability and self-governance. While the VSM has been known since the early 1980s, it hasn't been always easy to understand and to apply.  It explains the self-transformation methodology to analyse the way organisations manage (or not) their complexity and govern themselves. The work is supported by multiple examples of application in organisations of all scales from small to multi-national corporations and from organised social networks to communities and national organisations. It clarifies the relevance of Beer's theory to support systemic learning and change in organisations, and to coach them to self-organise and self-govern. Readers interested in further understanding insights from complex systems and cybernetics theories for designing and transforming organisationsTrade Review"Lots of people have been waiting for this book. Angela Espinosa is a noted authority on organisational cybernetics and worked closely with Stafford Beer. Her work deepens our understanding of the ‘viable system model’ and offers significant insight into how best to use it in practice."- Professor Michael C. Jackson, OBE"It is a pleasure to recommend this book that brings multiple applications of the Viable Systems Model (sometimes combined with other systems approaches) to practical problems in society. Too often, new methodologies remain within academia and their potential goes unrealized but this book gives numerous examples of work that combines an empathetic approach to people trying to make their institutions work while maintaining the rigor of the science behind them."- Dr. Allena Leonard, Cybernetician, Director Team Syntegrity International, President Metaphorum. Former President of the American Society for Cybernetics and the International Society for the Systems Sciences"The functioning of our society depends strongly on the functioning of its organizations. Angela Espinosa's book, based on great application experience, shows in a practical way how to apply the Viable System Model so that we can finally make organizations work, however complex and dynamic their environment. A must read for all leaders dealing with organizational issues."- Dr. Martin Pfiffner, Board of Trustees Fondation Oroborus'Lots of people have been waiting for this book. Angela Espinosa is a noted authority on organisational cybernetics and worked closely with Stafford Beer. Her work deepens our understanding of the "viable system model" and offers significant insight into how best to use it in practice.'- Professor Michael C. Jackson, OBE'It is a pleasure to recommend this book that brings multiple applications of the Viable System Model (sometimes combined with other systems approaches) to practical problems in society. Too often, new methodologies remain within academia and their potential goes unrealized but this book gives numerous examples of work that combines an empathetic approach to people trying to make their institutions work while maintaining the rigor of the science behind them.'- Dr. Allena Leonard, Cybernetician, Director Team Syntegrity International, President Metaphorum. Former President of the American Society for Cybernetics and the International Society for the Systems Sciences'The functioning of our society depends strongly on the functioning of its organizations. Angela Espinosa's book, based on great application experience, shows in a practical way how to apply the Viable System Model so that we can finally make organizations work, however complex and dynamic their environment. A must read for all leaders dealing with organizational issues.'- Dr. Martin Pfiffner, Board of Trustees Fondation OroborusTable of ContentsList of FiguresList of TablesPrefaceAcknowledgmentsList of AbbreviationsList of ContributorsIntroduction1. Towards Self-Governed Businesses and SocietiesSystems, Complexity, and Cybernetics SciencesOrganisational CyberneticsComplex Systems SciencesComplexification in the 21st CenturyUnderstanding Complexity (and Variety)What is Complexity and Variety?Organisational Elements (O, M, E)Ashby's Law of Requisite VarietyViability vs Complexity ManagementManaging Variety and LearningOrganisational Learning and DevelopmentManaging Complexity in OrganisationsWhy We Need to Evolve Towards Sustainable Self-Governed OrganisationsSummary2. Organisational Viability (and Sustainability)The Need for More Resilient Organisations and SocietiesWhat is a Viable and Sustainable (v&s) Organisation?The Physiological InspirationThe Viable System ModelSystem 1 (S1)System 2 (S2)System 3 (S3)S3: Generating SynergiesAligning Meta-Systemic and Operational ManagementComplementarity of S3 and S2 RolesThe Control DilemmaSystem 3* (S3*)System 4 (S4)System 5 (S5)The Recursive Viable System TheoremManaging Complexity: Organisational PrinciplesResponsible AutonomySelf-RegulationAdaptationSelf-GovernanceSustainable Self-GovernanceLeaving Behind Earlier Critics of the VSM3. A Methodology to Support Self-transformation Towards Viability and SustainabilityOn VSM MethodologiesDeveloping the Self-Transformation Methodology (STM)The Ontology of the ObserverThe STM: A Systemic Methodology to Facilitate Organisation LearningOn VSM EpistemologyThe Self-Transformation Methodology in a NutshellDesigning and Starting a v&s ProjectAgreements on Organisational IdentityRich Pictures - The Organisational LandscapeStatement of Organisational IdentityRecursive AnalysisVSM Preliminary DiagnosisMapping the Viable System of the System in FocusDoing a VSM Preliminary DiagnosisComplete VSM DiagnosisMapping v&s Roles and MechanismsIdentifying and Mapping Diagnostic IssuesAssessing System 1’s InteractionsThe Inside and Now (Systems 1, 2, and 3)The Outside and Then (Systems 3, 4, and 5)Aligning Strategy, Structure, and Information SystemsAligning Strategy and StructureStrategic Information ManagementSelf-Transformation Projects and PlanMonitoring and Assessing PerformanceTeam SyntegritySummary4. Towards More Resilient and Healthier Organisations and SocietiesOrganisational Health, Resilience, and Self-GovernanceEarly Alarms from the COVID-19 PandemicTowards More Resilient IndividualsRepresenting an Individual as a Viable (and Sustainable) SystemTowards More Viable and Sustainable IndividualsEarly Alarms to Businesses v&sTowards More Resilient BusinessesCase study – M*Clean (with A.C. Martinez)Towards More Resilient Health ProvidersPreliminary VSM Analysis of the NHS in EnglandVSM Diagnosis of a Surgery Unit in a Local English Health Trust (with J. Walker and K. Grover)Conclusions5. 'Fits like a Glove': The VSM for Supporting More Systemic Educational OrganisationsFrom Non-Systemic to Systemic Education and Educational InstitutionsWhat Is a Non-Systemic Approach to Education?Towards More Systemic Educational InstitutionsSelf-Transformation of ELF – The Whole Story (with Jon Walker and Vladimir Pop)Clarifying the School’s IdentityRecursive AnalysisVSM DiagnosisAligning Strategy, Structure, and Information SystemsSelf-Transformation Projects and PlanMonitoring and Assessing PerformanceReviewing Elf’s Self-TransformationDesigning TINTA, a Systemic Education Online Provider (with G. Ramirez)TINTA’s Approach to Systemic EducationAgreeing on TINTA’s IdentityRecursive Analysis - TINTA’s Primary ServicesDesigning TINTA’s Organisation with VSM CriteriaTINTA Coming to Life: First Self-AssessmentSystemic Education in Higher Education InstitutionsSystemic Management in Universities around the WorldMagdalena University (v&s) Case StudySelf-Transformation of Educational Institutions - Post-COVID-196. v&s in Organisational NetworksComplex Organisational Systems as Social NetworksThe Rise of Social Networks (21st Century)What is a v&s Network?Background Research on VSM and Social NetworksExample: A v&s Industrial NetworkDesigning a State-Owned Enterprise on a Complex Environment (with A. Al Hinai and J. Walker)Complexity Challenges to Design a National Broadband NetworkVSM Design of the OBCVSM DesignSocial Network AnalysisFive Years LaterRedesigning a Latin-American 2nd Generation Broadband Network (with M. Giraldo and J. Walker)The N2BN IdentityRecursive AnalysisVSM DiagnosisAligning Strategy and StructureDesigning Strategies for Supply Chain Integration at the UK Offshore Wind Industry (with Julija Danilova)Analysing SCI with the STMVSM FindingsSuggested Reorganisation StrategiesLearning from the ResearchDilemmas of Self-Governance in Organisational Networks7. Sustainable Self-GovernanceContemporary Approaches to GovernanceTraditional Approaches to GovernanceCollaborative Approaches to GovernanceSustainable Self-Governance (v&s)Towards Sustainable Self-GovernanceA Framework to Assess Sustainable Self-GovernanceExample: Sustainable Self-Governance in a Socio-Ecological SystemAssessing Self-Governance in an Indigenous Community in the Amazon (with C. Duque)Background on Their Governance StructuresVSM Analysis of Their Governance StructuresLearning from the v&s Project (by C. Duque)Sustainable Self-Governance in an Afro-Caribbean Community (with C. Duran)Past and Present of the Orika Community Council (OCC)Assessing Sustainable Self-Governance at OrikaLearning from the Case Study (by C. Duran)Conclusions8. Facilitating Systemic Change with the VSMSystemic Change: What It Is and How It Can Be DoneThe Cybersyn ProjectStrategic Information Management at the Colombian President’s Office (1990-1992)Re-Engineering the National Auditing Office (NAO) in ColombiaRedesigning the NAOThe Model of the StateImplementing the ‘Systemic Auditing Process’Learning from the ProjectMonitoring the Impact of National Programs to Reduce Poverty in ColombiaRedesigning the National School System (NSS) in ColombiaDeveloping the National Environmental System (NES) in ColombiaThe Relevance of Beers’ Legacy to Facilitate Systemic ChangeThe Need for Massive Systemic Changes to Improve Response to the COVID-19 Pandemic9. An Idea Whose Time Has ComeLessons on Using the VSM for Sustainable Self-GovernanceDeveloping VSM-Related Methodologies and ToolsVSM and MultimethodologyVSM and Team SyntegrityAddressing Traditional Criticisms to the VSMVSM Research LandscapeConclusionsIndex

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Book SynopsisDesalination is to the water industry what renewables are to the electricity sector. However, unlike renewables, the former is being deployed in a quiet revolution away from public glare.This book provides a holistic view of desalination, highlighting the important role this technology can play in providing safe access to water across the globe. It describes the context for this technology to flourish in the coming decades. It discusses the pressures on freshwater resources and the key role the desalination industry plays as it moves from a good-to-have provider today to a must-have mainstream water solution in the future. The book explores the vital elements of the desalination industry, including the winning technologies and how further technological developments will reduce costs and increase deployment into new areas. It also addresses the energy used and the key environmental issues of carbon dioxide emissions and brine waste production. Using a series of country case stTable of ContentsChapter 1. Introduction Chapter 2. Water Resources Chapter 3. Desalination today Chapter 4. Energy and environmentChapter 5. Desalination in selected countriesChapter 6. Desalination in the future Chapter 7. Reflections

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Book SynopsisAn unprecedented guide to user experience (UX) analytics, this book closes a mission-critical skill gap and enables business professionals in a digital-first world to make smart, effective, and quick decisions based on experience analytics.Despite two decades of web metrics, customer experience has largely remained a black box. UX analytics tools help businesses to see themselves and their customers with a new lens, but decision-makers have had to depend on skilled analysts to interpret data from these tools, causing delays and confusion. No more: this book shows a wide range of professionals how to use UX analytics to improve the customer experience and increase revenue, and teaches the C-SUITE method for applying UX analytics to any digital optimization challenge. It provides 50 case studies and 30 cheat sheets to make this a daily reference, and includes ten mindmaps, one for each role discussed, from senior leaders to product managers to e-commerce specialists.ManaTrade Review"Companies have had to, mistakenly, choose between delivering customer delight or increased revenue – assessing that delivering the former is expensive and delays the latter. With patterns gleaned from 50 real-world case studies, Akin delivers a clear roadmap for how to deliver customer delight AND increase revenue! In fact, one cannot live without the other."Avinash Kaushik, Author: Web Analytics: An Hour A Day, Web Analytics 2.0Global Lead, Strategic Analytics: Google"Akin's deep expertise in digital intelligence shines through as he delivers practical tools to help you understand your customers better."June Dershewitz, Digital Analytics Association Board Chair"There’s no lack of customer data for Marketers and CX professionals. But much like the famous line "water, water everywhere and not a drop to drink" in Samuel Taylor Coleridge's poem, that doesn’t mean all that data is useful or usable. Akin Arikan’s book provides the key to unlock insights from digital experiences so that business leaders can make improvements to increase customer loyalty and drive value to the enterprise. Highly recommended."Bob ThompsonFounder/CEO of CustomerThink and Author Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies."At Human37 most of our clients are complementing their traditional analytics solution with experience analytics to get comprehensive and actionable insights so they can fine-tune all the details of the experiences they offer on all of their digital assets."Julien De Visscher, Managing Director, Human37"At Wunderman Thompson, our clients prioritize delivering the best possible brand experiences. This book illustrates that at the core of any great brand experience, is great data."Josh Archer, VP Analytics, Wunderman ThompsonTable of ContentsIntroduction: The Experience Imperative. PART I … Experience Analytics Essentials for Closing Blinspots and Connecting the Dots A Fresh Pair of Eyes are Needed to See Your Digital Business Today. 1. What Ingredients Make for a Good Experience? 2. Where are the Blindspots in the Traditional Digital Intelligence Ecosystem? 3. A Map of Digital Experience Analytics and Metrics. 4. Connect the Dots Between Experience and the Digital Intelligence Ecosystem. PART II … Solve Everyday Business Challenges Faster with Experience Analytics Train Your New Pair of Eyes on Your Digital Business. 5. Solve Common Challenges at the Top of the Funnel. 6. Solve Common Challenges at the Middle of the Funnel. 7. Solve Common Challenges at the Bottom of the Funnel. 8. Solve Common Challenges at the Flip Side of the Funnel. 9. Solve Challenges Across the Entire Customer Journey. PART III … See Into The Future with Experience Analytics. 10. Target and Personalize Marketing Experiences Based on Digital Body Language. 11. Extend Experience Analytics to New Channels.

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Book SynopsisAlthough some people had doubts about the usefulness of such solutions in the past, artificial intelligence (AI) plays a growing role in modern business. It can be expected that the interest in it will also lead to an increase in support for the planning, evaluation, and implementation of projects. In particular, the proper functioning of multifaceted evaluation methods has a crucial impact on the appropriate planning and execution of various projects, as well as the effective achievement of the organization's goals. This book offers a presentation of the complex problems and challenges related to the development of AI in project management, proposes an integrated approach to knowledge-based evaluation, and indicates the possibilities of improving professional practical knowledge in this field.The unique contribution of this book is to draw attention to the possibilities resulting from conducting transdisciplinary research and drawing on the rich achievements in the field of

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Book SynopsisThe complexity facing today's organizations calls for a rethinking of leadership. The world is facing grand challenges for people and the planet. Leaders and employees bear the responsibility of formulating strategies grounded in strong values. These strategies aim to foster the growth of sustainable organizations and promote ethical work practices. This book gives voice to values-based leadership and provides a method for leaders to develop a values-based organizational culture.Values play a role on many levels in how we work as individual leaders, in teams, and in organizations and in how organizations approach societal challenges. Values can be a compass or orientation point, giving direction for decisions and actions. Awareness of values can make organizational responsibilities clearer and give a sense of meaning to work and help leaders to create organizations where corporate, moral, and social values are embedded at every level. This book gives insight into a ScandinaviTrade Review“As the need for values-based leadership grows more urgent, Espedal & Elter's book is a must-read for any leader looking to build an organization based on strong values. By connecting business and non-profit challenges, they demonstrate a compelling and practical way to implement value-conscious leadership. This book is a valuable contribution to the Scandinavian tradition of values-based leadership.”Professor and Director Harald Askeland, VID Specialized University & KA Church Employers Association, Norway“In their book, Espedal and Elter provide a compelling contribution to the Giving Voice to Values book series. They offer practical advice on how leaders can work on values related to sustainability issues, cultural change, and crises. The authors remind us that paying attention to values is essential in such situations.”Professor Mary C. Gentile, PhD, Creator/Director of Giving Voice to Values (GVV), and an independent consultant on management education and leadership development, United States“Espedal and Elter's book, Giving Voice to Values-Based Leadership, is a significant contribution to our understanding of values in practice. The authors remind us that working on people's values in organizations brings organizational identity closer to people and sets a direction for what we are and want to become.”Professor Arild Wæraas, Oslo Metropolitan University, Norway“As organizations undergo radical transformation in response to an ever-shifting and turbulent world, values-based leadership is essential for long-term success. Espedal and Elter's text is a must-read for any leader looking to build an organizational culture that is based on strong values. By connecting business and non-profit challenges, they provide a clear and hands-on view of what values-based leadership means and a compelling and practical way to getting it to work in practice.”Professor Paul Gooderham, NHH Norwegian School of Economics, Norway & Middlesex University, United Kingdom“In this thoughtful and well-written book, Espedal and Elter raise important questions about how to develop and understand values in complex organizational settings. Their book challenges the notion that institutional leaders can promote and protect institutional values by engaging in a relational and dialogical process with their followers. The need to better understand how institutional leaders identify and interpret values in practice is of utmost importance in a context in which we assist, on a daily basis, to the apparent erosion of institutions. There is a growing need to better understand institutions, the values that underpin them and what constitutes institutional leadership. Espedal and Elter’s book is an important step forward in this discussion.”José Bento da Silva, Associate Professor at Warwick Business School, United KingdomTable of Contents1. Introduction—Giving voice to values-based leadership 2. What are values really? 3. Who are values-based leaders? 4. Values work in practice 5. Developing a values-based organizational culture 6. A values perspective on sustainability 7. Values and emotions 8. Crises and ethical dilemmas 9. Epilogue

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Book SynopsisArtificial intelligence (AI) is transforming the business world at an unprecedented pace. From automating mundane tasks to predicting consumer behaviour, AI is changing the way businesses operate across all sectors. This book is an exploration of AI in business applications, highlighting the diverse range of ways in which AI is being used across different industries. The book begins with an overview of AI in business and its impact on the workforce. It then explores the role of AI in marketing, advertising, and tourism. The use of AI in personalized recommendations and chatbots is discussed in detail. The book then moves on to examine how AI is changing the retail industry, improving supply chain management, and enhancing the customer experience. The media and entertainment industry is also examined, with a focus on how AI is being used to personalize content and improve the user experience. The book also explores the use of AI in human resources, insurance, legal, andTable of ContentsChapter 1 : INTRODUCTION TO AI IN BUSINESS APPLICATIONS Chapter 2: Digital revolution and sustainability without well-founded mathematical education? Chapter 3: Human apprehension and Artificial Intelligence: dilemma of Artificial Intelligence fostering human-like cognizance, ethics and cognitive capabilities and the current infusion of AI in business. Chapter 4: Artificial Intelligence in Marketing Applications Chapter 5: Artificial Intelligence in Tourism and Advertising Chapter 6: Artificial Intelligence in Retail Marketing Chapter 07: Innovative Recruitment Strategies Using Knowledge Management Systems for Business Sustainability Chapter 8: Human Resources Chapter 9: Evolution of Chatbot in Human Resource Management Chapter 10: AI in Insurance Chapter 11: Finance Chapter 12: Legal Chapter 13. AI in Supply Chain, Logistics and Manufacturing Chapter 14: Chapter Bayesian Machine Learning Approach for Evaluating the Effectiveness of an Order Fulfilment Reengineering Project in the Downstream Oil and Gas Supply Chain Chapter 15: ARTIFICIAL INTELLIGENCE IN SPORTS INDUSTRY Chapter 16: ARTIFICIAL INTELLIGENCE RESHAPING THE INDIAN DAIRY SECTOR: BETTER DAYS AHEAD Chapter 18 : AI in Energy Sector Chapter 19: Managing Organizational Change Management with AI Chapter 20: Adoption of Artificial Intelligence (AI) in Small and Medium sized Enterprises (SMEs): A Systematic Literature Review (SLR) and Bibliometric Analysis of global research trends Chapter 21: AI in Public Sector

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Book SynopsisThe construction industry in developing economies is responsible for creating deliverables such as infrastructure and housing while providing a means of livelihood to an ever-increasing number of management and frontline workers. However, in many parts of the world, injuries and fatalities have continued to damage the industry's image.This book intends to meet the needs of many construction managers who, though technically informed, struggle with managing frontline workers, especially regarding motivating positive safety outcomes. It discusses the challenges experienced in the industry and how site management may navigate them to improve safety performance in the workplace. By documenting the experiences of site management in developing countries, this book intends to contribute to the education of professionals on evolving better safety environments on construction sites. It considers the safety climate in a high-risk work environment, administrative procedures and thTable of ContentsContentsList of FiguresList of TablesPreface AcknowledgementsCHAPTER 1 SAFETY CLIMATE IN CONSTRUCTION1.1: Introduction1.2: Construction safety in Sub-Saharan Africa1.2.1: Noncompliance to Occupational Health and Safety (OHS) Regulations1.3: Safety climate in construction operations1.3.1: Construction safety performance1.3.2: Management safety values1.3.3: Safety performance indicators1.3.4: Barriers to safety performance1.4: Management safety practice1.5: Construction workers’ safety behaviour1.6: H&S compliance issues in developing countries1.7: ConclusionsReferencesCHAPTER 2 SAFETY PRIORITY2.1: Introduction2.2: Management safety commitment and practice2.2.1: Managements’ visible safety priority2.3: Organisational safety policy2.4: Workers’ perceived safety priority and commitment2.4.1: Compliance and commitment-based safety compliance among workers2.4.2: Organisational citizenship behaviour2.4.3: Counterproductive work behaviour2.5: Management safety support2.5.1: Safety-related behaviour2.6: Safety priority issues in developing countries2.7: ConclusionsReferencesCHAPTER 3 SAFETY EMPOWERMENT3.1: Introduction3.2: Worker empowerment3.3: Safety empowerment in accident-prone workplaces3.4: Safety education3.5: Safety learning3.6: Safety knowledge3.7: Benefits of safety empowerment3.8: Improved safety performance3.9: Safety empowerment in developing countries3.10: ConclusionsReferencesCHAPTER 4 SAFETY JUSTICE4.1: Introduction4.2: Organisational justice4.3: Safety justice in the workplace 4.4: Incident reporting4.5: Accountability in a just culture4.6: Safety justice in developing countries4.7: ConclusionsReferencesCHAPTER 5 SAFETY LEADERSHIP5.1: Introduction5.2: Safety leadership in construction5.2.1: Big Five Personality Traits5.3: Transactional safety leadership5.4: Transformational safety leadership5.5: Servant safety leadership5.6: Workers’ safety leadership behaviour5.7: ConclusionsReferencesCHAPTER 6 SAFETY COMMITMENT6.1: Introduction6.2: Management safety commitment6.3: Safety compliance and participation6.4: Workers’ safety commitment6.5: Safety commitment in developing countries6.6: ConclusionsReferencesCHAPTER 7 SAFETY COMMUNICATION7.1: Introduction7.2: Safety communication7.2.1: Open safety communication7.2.2: Perceived management openness7.3: Safety training and education7.3.1: Construction safety training methods7.3.2: Safety Knowledge and communication7.4: Safety communication in developing countries7.5: ConclusionsReferences CHAPTER 8 SAFETY TRUST8.1: Introduction8.2: Safety trust in construction8.2.1: Antecedents of Safety Trust8.2.2: Factors which influence workers’ safety trust in management8.3: Workers’ trust in safety management systems8.4: Safety distrust in construction8.5: Benefits of safety trust8.6: Safety trust in developing countries8.7: ConclusionsReferences

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Book SynopsisThe concept of a PKI (public key infrastructure) has been around for decades, but it is one strand of IT which has taken an extraordinarily long time to come to fruition within the mainstream. This is mostly because implementing a PKI is time consuming and difficult. Maintaining a PKI is equally time consuming and even more difficult within the real world of mergers and acquisitions against a backdrop of ever-changing technology. Many organisations simply give up and hand everything over to a third party who promises to manage everything on their behalf. This is generally not a good idea and simply delays the inevitability of failures and misunderstood complexity. This book explores all the aspects of implementing and maintaining a PKI that the other books on the subject seem to miss. It reflects decades of hard-won experience, not only in PKI, not only in IT, not only in electronics, but in business, government agencies and academia alike. The book also explores the existence of a PKI alongside other technologies, such as biometrics, and against an ever-changing world of development methodologies. This last point is particularly relevant at this time as we are in the middle of a quiet, but all encompassing revolution in this respect. Consequently, this is the one book on PKI that you have to have on your shelf, whether you be a company director, IT manager, government minister or teacher of IT. It is the book which fills in all the gaps left in the literature and treads paths which others fear to tread. You will enjoy it enormously if you are from an IT background.Table of Contents1. What exactly is a PKI? The original concept, 2. How does PKI work? The nuts and bolts of PKI, 3. What are the primary applications for a PKI? How applications are changing, 4. What exactly is a digital certificate? The contents of a certificate, 5. What about encryption? How a public key infrastructure is used for encryption, 6. Biometrics and PKI: The possibilities of biometric certificates, 7. What is the conventional wider infrastructure? Different infrastructure models explained, 8. Kubernetes, containers and PKI: The container model and its implications for PKI, 9. Trust and certificates: The original concept has changed, 10. How may a localised infrastructure work? Keeping things simple, 11. What happens when certificates expire? What can go wrong?, 12. How do we ensure that certificates do not expire? Methodologies for security, 13. How does the human interaction work? Managing things manually, 14. Can we organise everything ourselves? Understanding what to do, 15. How long does it take to implement a proper PKI? Understanding the scale of the problem, 16. What skills are required for operational personnel? Understanding associated technologies, 17. How do we embed a PKI culture in the workplace? Communication, 18. How do we keep it working as we grow? Planning and documentation, 19. What happens if we acquire other companies? Merging public key infrastructures, 20. Who should be responsible for it all? Accountability, 21. PKI, the cloud and the Internet of things: What we should understand, 22. PKI and the global financial industry: The reliance upon a large-scale public key infrastructure, 23. PKI and government legislation: Ensuring that legislation is compatible, 24. Consequences: What happens when it all goes wrong

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Book SynopsisFor aspiring producers and directors who need to learn film finance from the ground up, this revolutionary new book teaches the fundamentals, through the voices of more than 60 successful independent producers. Using a research and data-based approach, award-winning professor David Offenberg combines the wisdom of well-known and successful producers into one fun, easy-to-follow guide.Within, readers will learn how to talk to potential investors and what those financiers will expect from them in return. The book is also packed with informative anecdotes and examples to enrich each chapter and contextualize the film financing landscape. As the book progresses, equity, debt, revenue, profits, and their role in your movie will be explored. Accessible information about tax incentives and profit participations is included to help emerging filmmakers build out a workable financing plan. The book combines hard numbers and data sets, with direct guidance from successful producers, to Trade Review"This is the ideal book for those looking to peek behind the curtain of how films are actually financed and therefore completed. A must read for independent producers and filmmakers." – Josh Ellis, Professor at Miami Dade CollegeTable of ContentsPart 1: Business and Finance Basics 1. The Wisdom of the Crowd 2. The (Movie) Business 3. The Language of Business 4. Debt Financing 5. Participation and Deferred Compensation 6. Tax Incentives and Soft Money 7. Budgets 8. Four Paths to Funding Your Budget Part 2: Financing Your Film 9. First Law of Film Finance 10. The Market Value of Your Film 11. A Financing Plan 12. Equity in Independent Film Part 3: Beyond the Basics 13. Experience Matters 14. People Matter 15. Pipelines Matter 16. Luck Matters 17. Many Other Things Matter Too 18. Action Plan

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Book SynopsisFor years, problems related to health-care efficiency have been at the top of the priorities of many hospitals systems and governments. The growing cost of health care, and particularly hospitals, is a significant factor in the increasing pressure for improvement of hospitals' efficiency while maintaining a high quality of services. Hospitals are recognized as organizations in which waste, unnecessary administrative burdens, failures of care coordination, failures in execution of care processes, and even fraud and abuse are frequently identified as causes. Adoption of management control as a response to hospital problems is consistent with the conviction that control is a critical management function that has the greatest impact on organizational performance. Research proves that the lack of adequate control, adapted to modern organizational solutions, causes many harmful consequences, such as faulty services, dissatisfied patients and employees, inability to effectively compTable of Contents1. THE ESSENCE AND NATURE OF HOSPITALS AND THEIR ENVIRONMENT 2. CONTROL IN MANAGEMENT SCIENCES 3. MAIN ELEMENTS OF THE MANAGEMENT CONTROL MODEL 4. RESEARCH METHODS 5. RESULTS OF QUALITATIVE RESEARCH ON MANAGEMENT CONTROL IN HOSPITALS 6. STRUCTURAL MODELING OF MANAGEMENT CONTROL IN HOSPITALS 7. DISCUSSION OF RESEARCH RESULTS

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Book SynopsisNow in its third edition, Digital and Social Media Marketing provides a practice-led approach to digital marketing. This highly regarded textbook combines academic theory with practical examples from a range of different organisations worldwide to highlight techniques for the development and maintenance of a successful digital presence. The bookâs customisable models offer organisations a way to decipher their current situation and plan a clear road map for developing a marketing strategy appropriate for the digital era.This rich and accessible textbook has been fully updated to reflect the current global landscape. The content of this third edition has been expanded to: consider the concept of GDPR as a sound framework for responsible marketing offer a greater focus on sustainable marketing throughout, linked to the UN Sustainable Development Goals place emphasis on the importance of crisis and reputation management explore the l

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Trust in communication and leadership is the key to success in business. This book presents and discusses the main issues and challenges posed by communication, leadership, and trust. The first part of the book describes the communication and trust issues, the second part presents the role of trust in leadership, and the third part describes different examples of implementing trust to organizations. Readers will gain from this book theoretical and practical knowledge of communication, leadership, and trust; empirically validated practice regarding trust and its related concepts; and a novel approach for addressing this topic. This book can be used as a toolbox to improve understanding and opportunities related to building trust in organizations and will be especially valuable for students and researchers in the fields of leadership, organizational communication, business ethics, and trust research.

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Book SynopsisThis book presents a series of fascinating investigations into the role that the imagination plays in studying and practicing leadership. It explains how using the imagination is integral to both the study and practice of leadership itself.Each study presented began as distinct and conceptually separable and is eloquently tied together by the author through the lens of imagination. This volume outlines the role of the imagination in understanding (a) one's self, as well as other people, (b) the social groups to which one belongs, (c) the dynamics by which these groups change, (d) the conceptual structures we use to determine boundaries, and (e) the role of ritual ceremonies such as legislative committee hearings. In so doing, it offers novel insights that will encourage the reader to consider their own understanding and study of leadership.The Role of Imagination in Understanding Leadership will appeal to scholars and advanced students in the field of LeadershipTable of Contents1. On the powers and pitfalls of the imagination2. Fictions in the study of leadership: Applying the philosophy of “as if”3. Homo ludens on motorbikes: Negotiating play in George Romero’s Knightriders4. The imago of leadership5. Artifex, exemplar, and guide: Using metaphors of the labyrinth in leadership studies6. Following as imitation: Recovering the sociology of Gabriel Tarde7. Making distinctions: Hazel and Hawthorn8. Lights, camera, action: The ceremonial function of hearings and trials9. Coda: The emergent beauty of authentic leadership

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Book SynopsisThis book traces the development of the fashion industry, providing insight into the business and, in particular, its interrelations with copyright law. The book explores how the greatest haute couture fashion designers also had a sense for business and that their attention to copyright was one of the weapons in protecting their market position. The work also confronts the peculiarities of the fashion industry as a means of demonstrating the importance of intellectual property protection while pointing out the many challenges involved. A central aim is to provide a copyrightability test for fashion goods based on detailed analysis of the legal regulations in the USA and EU countries, specifically Italy, France, the Netherlands, Germany and Poland. The book will be of interest to researchers and academics working in the areas of Intellectual Property Law, Copyright Law, Business Law, Fashion Law and Design. Table of ContentsList of tablesList of boxesList of figuresPreface: the why1 What is fashion? How social and cultural norms make the world of fashion glimmer and mesmerise2 House of sartorial genius? History of imitation in the modern fashion industry3 Fashion as creativity- and emotions-intensive sector. Business perspectives and intellectual property strategies4 Copyrightability of fashion design in US and EU law: in search of a copynorm 5 Coloured by emotions: craft quality and seductive quality. Originality test revisited

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Book SynopsisEffective Management of Nonprofit Organizations: Leading Relationshipswith Stakeholders provides practical information, rooted in organizational behavior theory, for the effective and successful management of nonprofit organizations and key stakeholder groups. The book enables the reader to identify the ways in which application of management principles and theory varies between nonprofit and for-profit organizations. It also offers a path to develop the skills necessary to lead a nonprofit, enact organizational change, and create strategic plans, as well as recognize and engage with revenue mechanisms. Using case studies and narrative examples, the book provides the basis for the key skills, including marketing, accounting, entrepreneurship, governance, fundraising, and of course leadership and management. Structured around the key themes of staff, volunteers, donors, and community, topics include diversity, ethics, decision-making, culture, conflict, volunteer en

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Book SynopsisExtraordinary technological progress, but also the experience gained from the global COVID-19 pandemic, force the future vision of the worldâs economic development to assume a close coexistence and intense interaction between production (manufacturing) and logistics and supply-chain management. This perspective requires that the current functioning of organizations will have to be radically remodeled so that they can face not only market competition but also the turbulent changes (volatility, uncertainty, complexity, and ambiguity - VUCA) that take place in their close environment. Therefore, in the next few years, one of the most important tools for improving organizations may become industry audits, especially the logistics audit. This book explores the development, methods, and impact of logistics audits on organizations. In a holistic way, the book refers to topics such as internal audit, control, logistics system of enterprises, principles of conducting logistics audit a

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Book SynopsisERP Systems for Manufacturing Supply Chains: Applications, Configuration, and Performance provides insight into the core architecture, modules, and process support of ERP systems used in a manufacturing supply chain. This book explains the building blocks of an ERP system and how they can be used to increase performance of manufacturing supply chains.Starting with an overview of basic concepts of supply chain and ERP systems, the book delves into the core ERP modules that support manufacturing facilities and organizations. It examines each module's structure and functionality as well as the process support the module provides. Cases illustrate how the modules can be applied in manufacturing environments. Also covered is how the ERP modules can be configured to support manufacturing supply chains. Setting up an ERP system to support the supply chain within single manufacturing facility provides insight into how an ERP system is used in the smallest oTable of Contents1. Introduction. 2. The Basics of ERP Systems for Manufacturing Supply Chains. 3. Inventory Management. 4. Purchase Model. 5. Sales Module. 6. Production Module. 7. Master Planning Module. 8. Using ERP Systems in a Manufacturing Facility. 9. Using ERP Systems in Manufacturing Supply Chains.

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Book SynopsisThis unique handbook maps the growing field of consumer psychology in its increasingly global context. With contributions from over 70 scholars across four continents, the book reflects the cross-cultural and multidisciplinary character of the field. Chapters relate the key consumer concepts to the progressive globalization of markets in which consumers act and consumption takes place. The book is divided into seven sections, offering a truly comprehensive reference work that covers: The historical foundations of the discipline and the rise of globalization The role of cognition and multisensory perception in consumers' judgements The social self, identity and well-being, including their relation to advertising Social and cultTable of ContentsPart I: Introduction and cross-cultural research 1. The history of consumer psychology Cathrine V. Jansson-Boyd and Nigel Marlow 2. Cross-cultural consumption Susan Forquer Gupta 3. Globalization, branding and multicultural consumer behaviour Carlos J. Torelli and María Rodas Part II: Consumer cognition and perception 4. Visual attention in consumer settings J. Wesley Hutchinson, Joy Lu and Evan Weingarten 5. Perception and consumption: Touch, multisensory integration and congruency Cathrine V. Jansson-Boyd 6. The role of procedural knowledge in consumer judgement and decision making Robert S. Wyer, Jr. 7. Unconscious cognition effects in consumer research Claudiu V. Dimofte 8. Capturing the consumer’s unconscious: Applying the implicit association test in consumer research Dominika Maison and Aiden Gregg Part III: Social perception, self, identity and well-being 9. The self in consumption Russell Belk 10. Revisiting self-congruity theory in consumer behaviour: Making sense of the research so far M. Joseph Sirgy, Dong-Jin Lee, and Grace B. Yu 11. Social comparison processes in advertisement: On the relative sales-value of beauty Michael Häfner 12. Applying universal dimensions of social perception to consumer context: An extension of the SCM/BIAF models with the relevance principle Magdalena J. Zawisza 13. Does size matter? Media influences and body image Megan Hurst, Helga Dittmar, Emma Halliwell and Phillippa C. Diedrichs 14. The psychology of healthy eating Lara Spiteri-Cornish Part IV: Social and cultural influences 15. Political marketing: Theory and practice Wojciech Cwalina, Andrzej Falkowski and Bruce I. Newman 16. Religion and consumer behaviour Elizabeth A. Minton and Lynn R. Kahle 17. The psychological consequences of money for economic and social relationships Tomasz Zaleskiewicz and Agata Gasiorowska 18. Young children as consumers: Their vulnerability to persuasion and its effect on their choices Dick Mizerski, Shasha Wang, Alvin Lee and Claire Lambert Part V: Decision making, attitudes and behavioural research 19. Framing effects in consumer judgement and decision making Tobias Krüger, Tobias Vogel and Michaela Wänke 20. Enhancing consumer behaviour with implementation intentions Peter M. Gollwitzer, Maik Bieleke and Paschal Sheeran 21. The elaboration likelihood model: Understanding consumer attitude change Jacob Teeny, Pablo Briñol and Richard E. Petty 22. Transactions as tradeoffs between costs and benefits Bernadette Kamleitner and Ruta Ruzeviciute 23. Naïve theories about marketing and consumption in consumer inference Hélène Deval, Maria L. Cronley, Susan Powell Mantel and Frank R. Kardes 24. What makes tomorrow’s gain worth today’s pain? Cognitive, motivational, and affective influences in consumers’ self-control dilemmas Aparna A. Labroo and Anastasiya Pocheptsova 25. Sex drive and consumer decision making Rui Chen and Maggie Wenjing Liu 26. Ageing and consumer behaviour: Challenges and opportunities Stephanie M. Carpenter and Carolyn Yoon Part VI: Products, branding preferences and sustainability 27. Sustainability and consumer psychology Eda Gurel-Atay, Lynn R. Kahle and Elizabeth A. Minton 28. Moving towards sustainable consumption: A psychological perspective on improvement of public transport Margareta Friman and Tommy Gärling 29. The psychology of branding Arnd Florack and Johanna Palcu 30. Aesthetics: Antecedents, underlying processes and behavioural consequences Martin Reimann and C. Clark Cao 31. Anthropomorphism Pankaj Aggarwal and Ann L. McGill Part VII: Internet and electronic media 32. Novel phenomena, evolving frameworks: Exploring social influence in the online world Rebecca Walker Reczek and Cait Lamberton 33. Representations of race, gender, and sexual orientation in gaming content Melody A. Stotler and Karen E. Dill-Shackleford 34. Personality-customized advertising in the digital environment Sandra Matz

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