Description
Book SynopsisEffective performance management is core to successful organizations. The new edition continues to look at performance management as an interdisciplinary field of study and practice and draws upon a wide set of business disciplines, including strategic management, organizational behaviour, organizational theory, and management accounting.
The book provides a contemporary examination of theories, issues, and practices related to performance management with an original performance management framework, grounded in concrete organizational phenomena, therefore making it more accessible and meaningful to practitioners, scholars, and students. The updated edition also examines organizationsâ evolving use of digital business transformation and the effect on performance management design.
With updated cases, the latest edition will help readers to gain insights into the fields of strategic management, organizational behaviour, organizational theory, and management accounting and
Trade Review
"An important aspect of corporate culture is a strong performance culture that recognises and rewards the right behaviour beyond achieving short-term financial goals. This must be underpinned by an effective performance measurement system. The focus on ESG and digitalisation of businesses also challenge the performance management systems of many companies. The new edition of Ralph W. Adler’s book provides a useful framework for approaching the design of a performance measurement system and is a timely reminder of the importance of an effective performance measurement system for a high-performing and ethical organisation."
Mak Yuen Teen, PhD, FCPA (Aus), Professor (Practice) of Accounting, National University of Singapore
"I love when a book not only contains all the relevant information but is written in a way that can be understood by many, not just elite academics. This is one such book. From what I have read, I would recommend this book for those studying, teaching, or working in the area of management accounting – with an emphasis on performance management. By critiquing and comparing respective early frameworks and providing a clear history of performance management, Adler has cleverly derived a new and original performance management framework. This conceptual model then informs the remainder of the new edition with the addition of ethical behaviours and digital business transformation. Providing detailed knowledge of prior research is essential to informing these new and improved ways of organizational structure and ensuring the capture of 21st-century innovations."
Robyn Pilcher, PhD (USyd), MCom, BBus, FCPA, FIPA, CMA , Adjunct Associate Professor, Curtin University, Australia
"This textbook does an excellent job of condensing and presenting in a manner understandable to students the multifarious field of performance management (management control). The framework developed and used throughout the textbook captures the various elements of performance management in a manner that can be readily applied in practice."
Ralph Kober, Associate Professor of Accounting, Monash University, Australia
Table of Contents1. Performance Management: An Introduction PART 1 Performance Management Beginnings 2. What is Performance Management? 3. The Rise of Performance Management 4. Theory and Performance Management PART 2 Organizational Strategy 5. Organizational Goals and Objectives 6. Business Ethics as an Element of Organizational Strategy 7. Introduction to Organizational Strategy 8. Competitive Strategy 9. Digital Business Transformation: Connections to Competitive Strategy PART 3 Levers of Control 10. Organizational Structure 11. Operating Systems, Processes and Procedures 12. Organizational Culture PART 4 Contingent Factors 13. Internal Environment 14. External Environment 15. Conclusion
