Business, Finance & Law Books
Oxford University Press Open Innovation Results Going Beyond the Hype and
Book SynopsisWe live in an age of exponential technology, but this is not so new. Indeed, technological innovation has been promoted so assiduously for so long that there is now a discernible pattern to its emergence known as the Gartner Hype Cycle. Open innovation is no exception. In this book Henry Chesbrough, the originator of open innovation, examines the hype behind its practice, shows where real results are taking place, and explains how companies can move beyond the hype to achieve real business results. The book begins with an exponential paradox; new technologies are emerging at an accelerating rate, yet we continue to see stagnant wages and lagging production. These realities are hard to reconcile with the promise of exponential technologies. A closer look suggests that exponential advocates are paying too little attention to the broad dissemination and absorption of a new technology before it delivers real profit and social benefit. To get valuable results from innovation, businesses must open up their innovation processes and finish more of what they start. They need to open their knowledge flows to generate new growth, and unused internal knowledge must flow openly to others to generate new revenue and future business opportunities. Many of the best known aspects of open innovation such as crowdsourcing, open source software, or innovation intermediaries are often not well connected to the rest of the organization. Using numerous real-world examples of these methods in practice, Chesbrough illustrates how they can, and must, be used in connection to the organization as a whole in order to have real long-term value.Open Innovation Results offers a clear-eyed view of the challenges and realities that limit the ability of organizations to create and profit from innovation. Whether in the largest companies or in a small business, an advanced economy or a rural village, this book charts a course to enhance organizational growth and performance.Trade ReviewHenry Chesbrough has this unique ability to transform complex concepts into messages that everyone can relate. en Innovation Results links for the first time the effects of the financial crisis on innovation and therefore on long-term productivity. It is a must read for politicians, policy-makers and business leaders that want to make a difference by designing the right policies that drive not only the generation of new ideas but more importantly their broad dissemination and adoption by society. * Carlos Moedas, EU Commissioner for Research, Science and Innovation *At Enel, Open Innovation is combined with Sustainability,to make what we callInnovability, which we haveembedded in our business model and our operations. They create shared value for the Company and all of its stakeholders. Open Innovation Results addresses the changing environment in which most companies operate by moving past the hype of Open Innovation, putting theory into practice and achieving tangible results. * Francesco Starace, CEO and General Manager, Enel *Open Innovation Results offers extensive insights into how organizations today can best innovate by showing the highly effective and practical ways of innovation across boundaries. To put it simply, Chesbrough shows us how carry out innovationwiselyin this day and age. * Ikujiro Nonaka, Professor Emeritus at Hitotsubashi University Business School *In Open Innovation for Results, Chesbrough presents a bold yet practical guide to harnessing the extraordinary power of boundary-spanning innovation. Taking a systemic view of innovation, he lays out a powerful and convincing case for infusing the spirit of openness into every aspect of the innovation process. This is essential reading for anyone who understands there are only two choices today: innovate or evaporate. * Gary Hamel, Gary Hamel, director of Management Innovation eXchange, ranked by the Wall Street Journal as the worlds most influential business thinker *In this powerful and well researched book, Chesbrough builds out the open innovation paradigm by showing organizational leaders how to go beyond the generation of new technology, to leverage two additional processes those of dissemination and absorption to truly realize the power of open innovation. * Rita McGrath, Professor at Columbia Business School, and author of Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen *Open Innovation Results is Chesbroughs most ambitious and expansive view yet of this important concept. It breaks new ground, linking open innovation not only to enterprise performance but to national economic growth as well. There are important insights into the difference between open and free innovation, along with insightful characterizations of Chinas use of open innovation practices and policies. * David Teece, Thomas Tusher Professor in Global Business, UC Berkeley *Table of ContentsIntroduction 1: The Exponential Paradox 2: Open Innovation in the 21st Century 3: From Open Science to Open Innovation 4: The Back End of Open Innovation 5: Lean Startup and Open Innovation 6: Engaging with Startups to Enhance Corporate Innovation 7: Open Innovation Results in Smart Cities and Smart Villages 8: Open Innovation Best Practices 9: Open Innovation with Chinese Characteristics
£42.11
Penguin Putnam Inc Build the Damn Thing
Book SynopsisThe Wall Street Journal Bestseller featured in Bloomberg, Fast Company, Masters of Scale, the Motley Fool, Marketplace and more.An indispensable guide to building a startup and breaking down the barriers for diverse entrepreneurs from the visionary venture capitalist and pioneering entrepreneur Kathryn Finney.Build the Damn Thing is a hard-won, battle-tested guide for every entrepreneur who the establishment has left out. Finney, an investor and startup champion, explains how to build a business from the ground up, from developing a business plan to finding investors, growing a team, and refining a product. Finney empowers entrepreneurs to take advantage of their unique networks and resources; arms readers with responses to investors who say, “great pitch but I just don’t do Black women”; and inspires them to overcome naysayers while remaining “100% That B*tch.” Don’t wait for the system to let you in—break down the door and build your damn thing. For all the Builders striving to build their businesses in a world that has overlooked and underestimated them: this is the essential guide to knowing, breaking, remaking and building your own rules of entrepreneurship in a startup and investing world designed for and by the “Entitleds.”
£21.75
Penguin Putnam Inc Options as a Strategic Investment
Book SynopsisThis Study Guide for the Fifth Edition of Options as a Strategic Investment will help you maximize your understanding of options, thereby increasing your profits.
£30.00
Sound Wisdom Jeffrey Gitomers El Pegueño Libro Rojo De Las
Book Synopsis
£17.06
Sourcebooks Writing Great Books for Young Adults
Book Synopsis
£15.13
Barcharts, Inc Accounting 2
Book SynopsisOur best-selling Accounting 2 guide has now gotten even better, thanks to the latest up-to-date information added to the original text. The new material within this 3-panel (6 page)guide goes further into the various accounting practices that businesses use to keep financially afloat; mathematical equations, charts, and tables are also included in an easy-to-use format.
£6.64
Simon & Schuster IOU Why Everyone Owes Everyone and No One Can Pay
Book Synopsis
£12.75
Simon & Schuster The Firm
Book SynopsisThe story of McKinsey & Co., America’s most influential and controversial business consulting firm, “an up-to-date, full-blown history, told with wit and clarity” (The Wall Street Journal).If you want to be taken seriously, you hire McKinsey & Company. Founded in 1926, McKinsey can lay claim to the following partial list of accomplishments: its consultants have ushered in waves of structural, financial, and technological change to the nation’s best organizations; they remapped the power structure within the White House; they even revolutionized business schools. In The New York Times bestseller The Firm, star financial journalist Duff McDonald shows just how, in becoming an indispensable part of decision making at the highest levels, McKinsey has done nothing less than set the course of American capitalism. But he also answers the question that’s on the mind of anyone who has ever heard the word McKinsey:
£17.00
Simon & Schuster Bull by the Horns Fighting to Save Main Street
Book Synopsis
£15.30
Berrett-Koehler Intelligent Disobedience: Doing Right When What
Book SynopsisTorture in Abu Ghraib prison. Corporate fraud. Falsified records at Veterans Administration hospitals. Teachers pressured to feed test answers to students. These scandals could have been prevented if, early on, people had said no to their higher-ups. In this timely new book, Ira Chaleff goes deeply into when and how to disobey inappropriate orders, reduce unacceptable risk, and find better ways to achieve legitimate goals.The inspiration for the book, and its title, came from a concept used in guide dog training. Guide dogs must be able to recognize a command that would put their human and themselves at risk, effectively resist the command, and identify safer options for achieving the goal. This is precisely what Chaleff shows humans how to do. He delves into the psychological dynamics of obedience, drawing in particular on what Stanley Milgramâs seminal Yale experiments - in which volunteers were induced to administer shocks to innocent people - teach us about how to reduce compliance with harmful orders. Using dozens of vivid examples of historical events and everyday situations, Chaleff offers advice on judging whether intelligent disobedience is called for, how to effectively express opposition, and how to create a culture where, rather than âœjust following orders,â citizens are educated and encouraged to think about whether those orders make sense.
£15.29
Republic Book Publishers Lucifer's Banker Uncensored: The Untold Story of
Book SynopsisUpdated and Uncensored! As a private banker working for the largest bank in the world, UBS, Bradley Birkenfeld was an expert in Switzerland's shell-game of offshore companies and secret numbered accounts. He wined and dined ultrawealthy clients whose millions of dollars were hidden away from business partners, spouses, and tax authorities. As his client list grew, Birkenfeld lived a life of money, fast cars, and beautiful women, but when he discovered that UBS was planning to betray him, he blew the whistle to the US Government. The Department of Justice scorned Birkenfeld's unprecedented whistle-blowing and attempted to silence him with a conspiracy charge. Yet Birkenfeld would not be intimidated. He took his secrets to the US Senate, the Securities and Exchange Commission, and the Internal Revenue Service, where he prevailed. His bombshell revelations helped the US Treasury recover over $15 billion (and counting) in back taxes, fines, and penalties from American tax cheats. But Birkenfeld was shocked to discover that at the same time he was cooperating with the US Government, the Department of Justice was still doggedly pursuing him. He was arrested and served thirty months in federal prison. When he emerged, the Internal Revenue Service gave him a whistle-blower award for $104 million, the largest such reward in history. A page-turning real-life thriller, Lucifer's Banker Uncensored is a fascinating behind-the-scenes look at the secret Swiss high-net worth banking industry and a harrowing account of our government's justice system. Readers will follow Birkenfeld and share his outrage with the incompetence and possible corruption at the Department of Justice, and they will cheer him on as he ''hammers'' one of the most well-known and powerful banks in the world.Trade Review"Never give the bastards a quiet night!" -- Julian Assange, WikiLeaks Founder"How one man took on the Swiss bank money laundering cartel and won - a fast paced tale of corporate espionage, dirty accounting and unbridled greed" -- Harry Markopolos, Madoff Whistleblower"There are few things more committed, persistent or dangerous than a whistleblower scorned" -- Sharyl Attkisson, Investigative Reporter"I am writing to express my concern about continued tax evasion by taxpayers using secret Swiss bank accounts, particularly accounts at UBS AG" -- Charles Grassley, United States Senator"The comprehensive information provided by the whistleblower was exceptional in both its breadth and depth." -- Internal Revenue
£21.56
Shang Ye Zhou Kan Poor Charlie's Almanack: The Wit and Wisdom of
Book Synopsis
£54.59
Harvard University Press Negotiation Analysis The Science and Art of
Book SynopsisWritten by the author of "The Art and Science of Negotiation", this title incorporates three strands of inquiry: individual decision analysis, judgmental decision making, and game theory.Trade ReviewHarvard professor emeritus Raiffa and his co-authors have everything covered in this exhaustive work, which examines the dynamics of win-lose, win-win and multi-party negotiations and throws novel approaches like game theory into the mix. Especially timely is the analysis of "external help," in which the authors evaluate the growing trend of mediation and arbitration...It's certainly thorough, with its plethora of decision-making scenarios...to bring advanced theories to life. And Raiffa is one of the deans of the field. * Publishers Weekly *Negotiation Analysis makes a significant contribution to an important field...This is a classic text, synthesizing two approaches to negotiation: the 'art' handles human factors and the 'science' structured models. The book aims to equip negotiators with the skills 'to do a better job.' It is a massive work--550 pages--created by perhaps the most powerful intellect in the field. -- Douglas Hague * Times Higher Education Supplement *Howard Raiffa created the field of negotiation analysis, and this book is a great development of his ideas. It pushes negotiation analysis to a higher level and should be required reading for all serious students and practitioners of negotiation and alternative dispute resolution. The book is brilliant. It will help to make the world a better place. -- Max Bazerman, author of Judgment in Managerial Decision MakingTable of ContentsPreface Part I. Fundamentals 1. Decision Perspectives On four approaches to decision making 2. Decision Analysis On how individuals should and could decide 3. Behavioral Decision Theory On the psychology of decisions; on how real people do decide 4. Game Theory On how rational beings should decide separately in interactive situations 5. Negotiation Analysis On how you should and could collaborate with others Part II. Two-Party Distributive (Win-Lose) Negotiations 6. Elmtree House On setting the stage for adversarial bargaining 7. Distributive Negotiations: The Basic Problem On the essence of noncooperative, win-lose negotiations 8. Introducing Complexities: Uncertainty On deciding to settle out of court and other problems of choice under uncertainty 9. Introducing Complexities: Time On entrapments and downward escalation; on real and virtual strikes 10. Auctions and Bids On comparing different auction and competitive bidding procedures Part III. Two-Party Integrative (Win-Win) Negotiations 11. Template Design On brainstorming alone and together; on deciding what must be decided 12. Template Evaluation On deciding what you need and want 13. Template Analysis (I) On finding a joint compromise for a special simple case 14. Template Analysis (II) On finding a joint compromise for the general case 15. Behavioral Realities On learning how people do negotiate in the laboratory and the real world 16. Noncooperative Others On how to tackle noncooperative adversaries Part IV. External Help 17. Mostly Facilitation and Mediation On helping with people problems 18. Arbitration: Conventional and Nonconventional On how a neutral joint analyst might help 19. What Is Fair? On principles for deciding joint outcomes 20. Parallel Negotiations On negotiating without Negotiating Part V. Many Parties 21. Group Decisions On organizing and managing groups 22. Consensus On how to achieve a shared agreement for all 23. Coalitions On the dynamics of splitting and joining subgroups 24. Voting On anomalies of collective action based on voting schemes 25. Pluralistic Parties On dealing with parties fractured by internal conflict 26. Multiparty Interventions On the role of external helpers in multiparty negotiations 27. Social Dilemmas On the conflict between self-interest and group interest References Note on Sources Index
£33.11
MP-VIR Uni of Virginia Kodak and the Lens of Nostalgia
Book SynopsisA study of the advertising campaigns and marketing strategies launched by Kodak in the early years of snapshot photography. It demonstrates how these stand at the centre of a shift in American domestic life that goes deeper than technological innovations in cameras and film.
£20.85
ME - Fordham University Press Cool
Book SynopsisA narrative history of the development of air conditioning from its beginnings to its current state, with an emphasis on its reception by members of the public.Trade Review"Fascinating ... examines the technology and its penetration into American life." -First Things "Cool: How Air Conditioning Changed Everything provides history readers and social science students alike with a review of how air conditioning evolved and changed life in America, and is recommended not just for college collections but for any seeking a pairing of history and lively social insights." -Midwest Book Review "Charming ... Much fun ... short, sharp micro-history." -New Scientist "... A lively and endlessly informative tale about how air conditioning happened scientifically and what it has done for and to us." -The Common Reader "A look at our love affair with air-conditioning ... breezily anecdotal." -The New York Times "COOL tells the surprisingly suspenseful story of the development and gradual adoption of air conditioning in the United States. The puckish Basile is more than up to the task, and his copious research pays off: Not only is COOL an informative read, each chapter is strewn with more anecdotes than there are sprinkles on an ice cream cone. Some are hilarious; others, jaw-dropping. Best of all, each chapter leaves you wanting more." -American Scientist "Some surprising things you probably don't know about air conditioning." -Los Angeles Times "Snarky ... entertaining." -Weekly Standard "The all-encompassing guidebook to the history of air conditioning, chronicling the numerous gimmicks, failed attempts, con jobs, and eventual successes ... a surprisingly interesting journey." -San Francisco Book Review "A joy ... I wish you coolth!" -KCRW-FMTable of ContentsIntroduction 1. Ice, Air, and Crowd Poison 2. The Wondrous Comfort of Ammonia 3. For Paper, Not People 4. Coolth: Everybody's Doing It 5. Big Ideas. Bold Concepts. Bad Timing. 6. From Home Front to Each Home 7. The Unnecessary, Unhealthy Luxury (that No One would Give Up)
£16.14
Silicon Valley Press The IPO Playbook
Book SynopsisIn The IPO Playbook veteran-CFO Steve Cakebread walks readers though the ins and outs of taking your company public, from how to make the decision to do an IPO, to timing, preparation and execution, including building the right internal team and how to select external partners.Readers get a glimpse behind the scenes from the early, embryonic days of Salesforce, Pandora and Yext, to the bell-ringing moments at the New York Stock Exchange, and the post-IPO years. Steve''s stories, from creating three successful IPOs, and his earlier career at Autodesk, Silicon Graphics and Hewlett Packard, make The IPO Playbook an invaluable reference guide and an enjoyable read.
£21.99
Taylor Trade Publishing How to Start a HomeBased Interior Design Business
Book SynopsisHave you ever dreamed of starting your own home-based interior design business? Have you been hesitant to put your business plans into action? This book contains all the necessary tools and success strategies you need to launch and grow your business. An experienced designer shares her experiences and advice on every aspect of setting up and running a thriving home-based interior design business.Learn how to develop a business plan, estimate your start-up costs, price your services, and stay profitable once you''re in business. Read all about getting clients and referrals, outshining the competition, bidding competitively, establishing your daily schedule, organizing your business, getting paid and much more. The book is packed with worksheets, including products and services charts, a sample balance worksheet, a profit-and-loss worksheet, a cash-flow projections worksheet, a weekly accounting ledger, a vendor sale sheet, and a bid sheet.
£13.49
Ivan R Dee, Inc The Flowering of the Third America: The Making of
Book SynopsisIn a provocative new interpretation of a transforming era in American history, Maury Klein examines the forces that turned the United States from a rural agricultural society to an urban industrial one. Integrating social, economic, and business history, he stresses the driving role of technology and the emergence of a complex society of many cultures, lacking a cohesive center. The rise of a corporate economy, described by Mr. Klein, resulted in productive miracles unequaled elsewhere—but at the cost of great social dislocation in American life. Gradually there arose a society that organized and formalized traditional American values in new and unexpected ways. This transformation produced a surprising new center for the diverse and fragmented American social order: the consumer economy. The new order flowered after the turn of the century and was advanced by the consequences of World War I, which left the United States as the world's major power. The Flowering of the Third America is a vivid and authoritative portrait of the making of modern America.Trade ReviewIn seemingly effortless prose . . . done with freshness and skill. * CHOICE *Vibrant . . . a concise social history of America's transformation from agrarian to urban. * Publishers Weekly *A balanced book . . . packed with significant facts . . . clear and concise. * Journal of American History *Klein does an admirable job synthesizing a great deal of information. * Virginia Quarterly Review *
£7.59
Oxford University Press MONETARY POLICY OPERATIONS FINAN SYST C
Book SynopsisSince 2007, central banks of industrialized countries have counteracted financial instability, recession, and deflationary risks with unprecedented monetary policy operations. While generally regarded as successful, these measures also led to an exceptional increase in the size of central bank balance sheets. The book first introduces the subject by explaining monetary policy operations in normal times, including the key instruments (open market operations, standing facilities, reserve requirements, and the collateral framework). Second, the book reviews the basic mechanics of financial crises as they have hit economies many times. The book then explains what central banks need to do to when financial markets and banks are impaired to fulfil their monetary policy and financial stability mandates. Besides demonstrating the need for non-conventional monetary policy measures, the book also highlights their dangers, such as moral hazard and increased central bank risk taking. The book drawTrade ReviewThe financial crisis and its aftermath have highlighted the importance of understanding how central banks operate, that is, how they use their balance sheets and other tools to implement monetary policy decisions. This book offers a unique and detailed view of the structure, history, and impact of monetary policy operations, both in normal times and in times of crisis. Written by a leading expert and experienced central banker, it is essential reading for policy makers, practitioners, and academics alike. * Todd Keister, Professor of Economics, Rutgers, The State University of New Jersey *For a long time, monetary policy operations used to be a rather boring subject. But since 2007, central banks worldwide had to engage in a wide range of unconventional policy measures which are hard to understand and evaluate for non-experts. Written by the person in charge of monetary policy operations at the ECB, this book provides an excellent account of the conduct of monetary policy during times of crises. It introduces the basic theoretical models needed to understand the driving forces behind liquidity crises and outlines adequate policy responses. At the same time, it carefully addresses the risks involved in these measures. The interaction between monetary policy and financial stability being of key relevance for the next decades, this book comes just at the right time. It provides invaluable insights both in the theory and the practice of non-conventional monetary policy. * Gerhard Illing, Professor at LMU University of Munich *Any monetary economist, central banker, or central bank watcher should read this. If only a treatise like this had been available when I joined the Monetary Policy Committee of the Bank of England: rigorous, aware of historical and institutional realities, and directly and operationally policy-relevant. * Willem H. Buiter, Ph.D., Global Chief Economist, Citi *Ulrich Bindseil's book provides a consistent framework to understand central bank action, including the related trade-offs and dilemmas. It is both principle-based and deeply rooted in the ECB experience in the European crisis. It is a must read for central bankers, in sunny and in rainy days. * Benoit Coeuré, member of the Executive Board of the European Central Bank *Table of ContentsIntroduction and Overview ; PART I: MONETARY POLICY OPERATIONS IN NORMAL TIMES ; 1. Basic Terminology and the Relationship to Monetary Macroeconomics ; 2. Representing Monetary Policy Operations in Financial Accounts ; 3. Operational Target of Monetary Policy ; 4. Three Basic Approaches to Monetary Policy Implementation ; 5. Several Liquidity Shocks, Averaging, and the Martingale Property of Overnight Rates ; 6. Standing Facilities and the Interest Rate Corridor ; 7. Open Market Operations in Normal Times ; 8. Reserve Requirements ; 9. Collateral ; 10. Optimal Monetary Policy Operations in Normal Times ; PART II: MONETARY POLICY IN TIMES OF CRISES ; 11. The Mechanics of Liquidity Crises ; 12. The Role of Collateral Availability for Monetary Policy ; 13. Open Market Operations and Standing Facilities ; 14. The Central Bank as Lender of Last Resort (LOLR) ; 15. LOLR and Central Bank Risk Taking ; 16. LOLR, Moral Hazard, and Incentives ; 17. The International Lender of Last Resort ; 18. Optimal Monetary Policy Implementation in Crisis Times
£75.60
Pearson Education Great Economists The
Book SynopsisPhil Thornton is lead consultant at Clarity Economics, a consultancy and freelance writing service he set up after a 15-year career as a newspaper journalist. Before founding Clarity Economics he was Economics Correspondent at the Independent newspaper, a post he held for eight years. Phil is an award winning journalist, with a strong platform. His awards include Feature Journalist of the Year award in the Work World Media Awards, 2010 and Print Journalist of the Year Work World Media Awards, 2007Table of ContentsAbout the Author Acknowledgements Introduction Chapter 1 – Adam Smith – the ‘founding father’ of economics Chapter 2 – David Ricardo – from immigrant to gentleman Chapter 3 – Karl Marx – the fallen hero? Chapter 4 – Alfred Marshall – microeconomics arrives Chapter 5 – John Maynard Keynes – the rise, fall, rise … and fall Chapter 6 – Friedrich Hayek – the archetypal libertarian Chapter 7 – Milton Friedman – father of monetarism Chapter 8 – Paul Samuelson – the neoclassical economist synthesist Chapter 9 – Gary Becker – economics in the real world Chapter 10 - Daniel Kahneman – economic psychologist
£16.14
Taylor & Francis Inc Imperial Rivals: China, Russia and Their Disputed Frontier
Based on archival research, this is a history of the Russo-Chinese border which examines Russia's expansion into the Asian heartland during the decades of Chinese decline and the 20th-century paradox of Russia's inability to sustain political and economic sway over its domains.
£40.84
UPA A Systematic Approach to Business Japanese
Book SynopsisThis book helps learners of Japanese develop business-oriented conversation skills, acquire business terminology and protocols, refine discourse styles, and increase sensitivity to corporate culture in Japan.
£23.75
Industrial Press Inc.,U.S. Missing Links A Demand Driven Supply Chain
Book Synopsis This utterly unique how-to supply chain management work is written as mystery to help engage readers. It fills the need for an accessible work on supply chain management skills that helps strengthen, improve, and adapt the management of industries to meet the swiftly changing needs of a global market. The Missing Links follows a small furniture company whose owner has died under suspicious circumstances, leaving his musician daughter in charge. The business newcomer encounters a multitude of problems–high work-in-progress inventory, unsafe working conditions, conflicts between two in-house factions, longstanding customers beginning to withdraw their business, and increased competition. Can the factory ever be profitable again? The work follows the journey of the company to utilize industry standards, including total quality, lean, total productive maintenance, flow management, as well as the Trade Review ""I wish all textbooks were written like this one! The Missing Links is easy to read and understand, written as a realistic story about the development of a factory, and set up as a detective story. The work is great for remembering supply chain management concepts. as an NLP Master trainer and International Leadership trainer, I especially enjoyed Caroline's use of metaphors to enhance understanding and to use as memory hooks. This shows how you can 'walk your talk, ' whether you are a president of a company or a student.""--Eva Hyllstam, NLP Master Trainer and International Leadership Trainer, Business Owner, World Trade Center, Gothenburg, Sweden ""The Missing Links by Caroline Mondon is similar to The Goal by Dr. Eli Goldratt, probably the best selling business novel ever written. Caroline has written a compelling story about a fictional, privately held manufacturing company that is facing serious challenges when the owner of the company suddenly dies, and his daughter is left to take over the business. It clearly explains the process necessary for a company to adopt the latest thinking about planning and management as the organization struggles to adapt to the changing needs of customers as they become ever more demanding. This book can be read by anyone with an interest in how businesses can be run more efficiently and effectively. ""--Keith Lauchbury, CFPIM, CIRM, CSCP, CDDP, Past President of APICS, the premier professional association for supply chain management ""For more than 15 years, I have been involved with education in the field of sup-ply chain management. The Missing Links has been a real inspiration for showing how to explain both fundamental and advanced concepts of business management, supply chain management, and innovation. The storyline of the book makes it easy to understand the importance and leverage of supply chain management concepts, even for smaller companies. It was a pleasure reading about the development and transformation of a small traditional company into a modern, next-century enterprise. The way innovative concepts and methods have been applied in the book is logical and helps readers quickly get over a steep learning curve. I will definitely recommend this book to my supply chain management students.""--Andrea Walbert, CPIM, CSCP, PLS, CDDP Managing Partner, PMI (Production Management Institute) GmbH Table of Contents1: Heloise And The Missing Supply Chain Manager. Poor S&OP Processes Generate Discord; 2: A Threat Of Bankruptcy At H. Rami. Silos Lose Customers; 3: Pierre Plays Total-Quality Detective. Color-coding Clarifies Non-value-added-Flows; 4: A Strategic Witness Speaks Up. Customers and Suppliers Affect Variability; 5: Teamwork In The Forest. Motivate Change by International Benchmarking; 6: Bad Blood. Link Physical and Information Flows; 7: Lila Practalle-Cass To The Rescue. Drive Competition with Innovation; 8: From School Bus To Classroom. Accelerate Learning by Observation and Simulation; 9: Linking To The Future. Connect Strategy and Operations with DDS&OP.
£45.00
Government Institutes So Youre the Safety Director
Book Synopsis
£100.80
Kogan Page Team of Teams Coaching
Book SynopsisPeter Hawkins is a global thought leader in the coaching industry. He is Emeritus Professor of Leadership at Henley Business School, UK and Dean of Leadership at the European Leadership University. His books Leadership Team Coaching and Leadership Team Coaching in Practice are both published by Kogan Page. Catherine Carr is an Individual and Team Coach, Consultant, Facilitator and a Director at Carr Kline & Associates. She is based in Victoria, Canada.
£30.39
Harvard Business Review Press Winning the Story Wars
Book Synopsis Trying to get your message heard? Build an iconic brand?Welcome to the battlefield.The story wars are all around us. They are the struggle to be heard in a world of media noise and clamor. Today, most brand messages and mass appeals for causes are drowned out before they even reach us. But a few consistently break through the din, using the only tool that has ever moved minds and changed behaviorgreat stories.With insights from mythology, advertising history, evolutionary biology, and psychology, viral storyteller and advertising expert Jonah Sachs takes readers into a fascinating world of seemingly insurmountable challenges and enormous opportunity. You’ll discover how: Social media tools are driving a return to the oral tradition, in which stories that matter rise above the fray Marketers have become today’s mythmakers, providing society with explanation, meaning, and ritual Memorable stories basedTrade Review"Story Wars is a thorough guide for the novice or even practiced storytellers in all of us. Sachs offers story structures, ways of thinking about characters and messages. He pulls artfully from recent brand successes from companies including Nike and Apple. And he tells a few good stories along the way." -- Forbes "Sachs is full of ideas and strategies to help readers give their brands the rare, compelling story that will raise their message above the melee of advertising noise... the ideas are powerful and solid, and will make inspiring reading for marketing professionals looking to set their stories apart." -- Publishers Weekly "In this timely, practical, perceptive, and thought-provoking book, Sachs (CEO, Free Range Studios) does a remarkable job trumpeting storytelling as a means by which people can effectively influence others." -- CHOICE "The book is an interesting blend of marketing and advertising history, mythology, and psychology that pulled me in and kept me turning the pages... the eye-catching illustrations of Drew Beam. Beam's artwork combined with Sachs's writing style kept me glued to the pages... this one has earned a place on my bookshelf and a noteworthy position on my leadership development reading list." -- T+D magazine, American Society for Training & Development "This fast-paced entertaining book takes on storytelling from the POV of a 24/7 information culture and shares the strategies and tactics that fuel today's most compelling content." -- Ketchum PR, On the Bookshelf: New Year Reads "Sachs offers a step-by-step guide to corporate storytelling, showing how brands can use recognisable characters, such as "freaks, cheats and familiars" to create instantly relatable campaigns...Marketers who are able to define the core values of a brand then use them to engage the target audience in a compelling, relatable story are the ones who will thrive in the new media landscape of the "digitoral" age." -- Warc "His investigation also unveiled a process to help others create winning stories that he shares with great depth and charm in this book." -- 800 CEO READ "To influence this brave new world, first convince the global media marketplace of your story. The better the story, the better chance of making people think differently." -- Quantas magazine "In the often superficial, deceptive world of marketing and advertising, social innovator Jonah Sachs is an individual with a conscience...Sachs's engaging work is a call to arms for anyone who works to influence consumer choices." -- getAbstract ADVANCE PRAISE for Winning the Story Wars: Dan Heath, coauthor, Switch and Made to Stick-- "Jonah Sachs knows stories. He's responsible for some of the most popular and respected viral messages of all time: The Story of Stuff, The Meatrix, Grocery Store Wars, and others. This book is a storytelling call to arms, an appeal to tell the stories that matter. So read Winning the Story Wars--and join the fray." Nick Coe, CEO, Bath & Body Works; former President, Land's End-- "History is written by the winners. And as Jonah Sachs makes abundantly clear, it is now being written by the marketers, the new mythmakers of our time. Whatever your product or your cause, if you want it to succeed, read this wise and enlightening book." Kumi Naidoo, Executive Director, Greenpeace International-- "Winning the Story Wars will convince you that storytelling is the most powerful way to move people to action. And it will teach you to use that power to orient our world to a more positive future. If you're ready to be a great storyteller, read this book." Deepak Chopra, founder, The Chopra Foundation-- "Great leaders transform the world through stories that inspire hope, stability, trust, compassion, and authenticity. This important and thought-provoking book shows that leadership in marketing will require the living and telling of such stories as well." Bill Bradley, former US Senator; Managing Director, Allen & Company-- "We know about who we are both individually and as a society through stories. In this brilliant book, Jonah Sachs tells us how we lost our storytelling capacity and how we must regain it, constructing our own myths and living the truth of the stories we tell." Paul Hawken, author, The Ecology of Commerce and Blessed Unrest-- "In the current maelstrom of media babble and corporate deceit, Jonah Sachs makes sense where none appears to exist. Winning the Story Wars explains why we respond to lies--whether in political or product ads, campaigns or speeches--and how truth ultimately trumps all. This remarkable book delivers on that rare promise of changing how you see the world."
£20.90
Peter Lang Publishing Inc Case Studies in Courageous Organizational
Book SynopsisAlexander Lyon presents 31 case studies in organizational communication that explore issues of courageous communication. Through case studies on many well-known organizations such as Google, the Miami Dolphins, NASA, Comcast, the Boy Scouts of America, Netflix, Taco Bell, Massachusetts General Hospital, Merck Pharmaceuticals, and others, the book articulates a communication-based model of courage around four themes: Courageous communication is collaborative, upward, transparent, and engaging.The book presents both effective and cautionary portraits of organizations as they responded to complex issues. It situates the case studies in existing literature and provides practical guidance for enacting courageous communication in professional settings.Table of ContentsIntroduction to Courageous Communication in Organizations – Part I: Moving from Control to Collaboration – Controlling Communication and Case Studies – Collaborative Communication and Case Studies – Tips, Tools, and Resources to Move from Control to Collaboration – Part II: Moving from Top-Down to Upward Communication – Top-Down Communication and Case Studies – Upward Communication and Case Studies – Tips, Tools, and Resources to Move from Top-Down to Upward Communication – Part III: Moving from Secretive to Transparent Communication – Secretive Communication and Case Studies – Transparent Communication and Case Studies – Tips, Tools, and Resources to Move from Secrecy to Transparency – Part IV: Moving from Impersonal to Engaging Communication – Impersonal Communication and Case Studies – Engaging Communication and Case Studies – Tips, Tools, and Resources to Move from Impersonal to Engaging Communication – Conclusion and Implications – Index.
£44.08
State University Press of New York (SUNY) Conversations on ServantLeadership Insights on
Book Synopsis
£22.96
Lexington Books Rethinking the Theory of Money Credit and
Book SynopsisThis book provides a comprehensive re-working of the basic principles of monetary macroeconomics in an alternative monetary model (AMM) of economic growth, the business cycle, inflation and income distribution. These principles differ considerably from those advanced in the standard macroeconomics literature and in textbooks. However, the latter have been demonstrably unsuccessful in the promotion of usable macroeconomic policy advice for the past several years, actually decades. A different approach is needed. In particular, the new approach takes seriously the vital role of credit creation and endogenous money in capitalism. It does not imagine that all of the difficult questions of economic policy-making may be resolved within a paradigm that conceptualizes economic activity as merely a question of barter exchange. The result is a blueprint for a set of growth-friendly macroeconomic policies which will promote full employment, financial stability and higher real wages essentiallTrade ReviewThis book constitutes a valuable contribution to the literature. Smithin’s AMM clarifies some unanswered questions of monetary macroeconomics. . . . As an overarching analysis of the monetarysystem, this book has much to commend it; I recommend it wholeheartedly. * Review of Political Economy *In spite of his modest claim to the contrary, this book is the culmination of a lifelong research program conducted by Professor John Smithin on the relation between economic theory and the social reality that theory supposedly helps us to understand.With this book, Professor Smithin, drawing from many different intellectual influences, offers an alternative model for us to make sense of monetary phenomena, one that would serve as an important guide for policymaking if taken seriously.It is refreshing to read Smithin and be surprised by the policy prescriptions that may be derived from his descriptive project. It is impossible to pigeonhole all those prescriptions in a single place along the political spectrum, although it is safe to say that Smithin in his open-mindedness and epistemological skepticism may be considered a truly classical liberal.In this definitive statement about the ontological, epistemological and ethical foundations of money and finances, Smithin allows himself to focus on the core constituents of the entrepreneurial method of production, such as profits, money, and private property and to draw lessons from his breathtaking interdisciplinary effort. Professor Smithin’s ecumenism in his sources and broad knowledge of the history of ideas, not only on political economy but also on philosophy broadly speaking, allow him to generously acknowledge the contributions of Keynes and even Marx to a proper understanding of the role of money in the economic activity of a market society.Once concluding that macroeconomic has failed to give tools that would allow us to prevent economic downturns, in order to do better, for Smithin, macroeconomics must be practiced with a truly macroeconomic method. That is, a rejection of a “radical” methodological individualism in favor of a mild form of realism, one in which social realities such as “money” are also taken into account in interpreting economic processes. Such research project is not without its risks, but Smithin’s contribution cannot be overstated, even by researchers who are not convinced of some elements of his methodology or about some of its applications.Central to Smithin’s alternative monetary model is that a market society necessitates a supply of money endogenous in nature and from there, using sophisticated but ultimately elegant mathematical formulations, he proposes the targeting of real interest rates as the most adequate instrument of monetary policy if macro-economic stability is the policy goal. -- Leonidas Zelmanovitz, Liberty Fund Senior FellowJohn Smithin, Rethinking the Theory of Money What macroeconomics needs, as we stumble on from the financial crisis, is not just another model, but a thorough rethink of the nature of a monetary economy, how to theorize about it and the types of policy best suited to promoting stable and equitable growth. This book by John Smithin does exactly that. It is a tour de force, building up of a theory of the (domestic and international) monetary macroeconomy and of macroeconomic policy for the modern age. The analysis is grounded in the history of economic thought, methodology, philosophy and economic history, and is full of novel insights. -- Sheila Dow, University of StirlingFor many decades John Smithin has been illuminating in deep ways our understanding of the roles of money and finance in the systemic processes at work in modern capitalism. All of these contributions have come together in Re-thinking the Theory of Money, Credit and Macroeconomics. His original and authoritative analysis stands on the sound foundations of the contributions of past greats, especially Keynes, and, yes, even Marx – although not perhaps in a way of which orthodox Marxists would approve. The result is a comprehensive analysis on which may be built realistic and humane policy. In the process Smithin has identified a list of “unsettled questions”. I predict that he will have more success in settling them than did John Stuart Mill and his “Gang of Five” back in the 19th century. -- Geoff Harcourt, Emeritus, University of CambridgeIn Rethinking the Theory of Money John Smithin presents his carefully thought out views on money, banking, and finance. These views draw on more than three decades of scholarship, original thinking and passionate commitment to the exploration of these topics. This is an important book, which deserves a wide readership! -- Giuseppe Fontana, University of LeedsTable of Contents1. Methodological Problems in Monetary Macroeconomics2. The Basic Principles of Monetary Macroeconomics in an Alternative Monetary Model3. The Role of Money and Banking in Capitalism4. The Mystery of Profit and the Enigma of Value5. Interest Rates, Liquidity Preference, and Endogenous Money6. Interest, Profit and Wages7. Alternative Approaches to the Theory of Economic Growth8. Alternative Views on Inflation9. The Balance of Payments and Exchange Rates10. A Realist Approach to International Currency and Finance11. Towards a Philosophy of Money and Finance?
£33.30
Prometheus Books Principles of Political Economy
Book SynopsisThe standard economics textbook for more than a generation, John Stuart Mill's Principles of Political Economy (1848) was really as much a synthesis of his predecessors' ideas as it was an original economic treatise. Heavily influenced by the work of David Ricardo, and also taking ideas from Adam Smith and Thomas Malthus, Mill systematically demonstrated how important economic concepts could be applied to real-world situations. In his emphasis on realism, Mill thus took economics out of the realm of the abstract and placed it squarely within the context of society. For instance, he made a convincing case that wages, rent, and profit are not necessarily the expression of immutable laws that are independent of society. Rather, they are in actuality the results of social institutions and as such can be changed if the members of a society move to break traditional institutional habits. Reflecting his utilitarian social philosophy, Mill suggested that social improvements are always possible. He thus proposed modifying a purely laissez faire system, advocating trade protectionism and regulation of employees' work hours for the benefit of domestic industries and workers' well-being. In such features he displayed a leaning toward socialism. In summing up his objective for this massive work, Mill said later in his Autobiography (1873) that he wished "to unite the greatest individual liberty of action, with a common ownership in the raw material of the globe, and an equal participation of all in the benefits of combined labour." For anyone with an interest in the history of economics or the history of ideas, this landmark work of classical economics makes for stimulating and in many respects still very relevant reading.
£21.25
Southbank Publishing Confessions Of An Advertising Man
Book Synopsis
£13.49
Lexington Books Rebel Economies: Warlords, Insurgents,
Book SynopsisAs a pervasive occurrence in the contemporary world, wars and their economic sources are defining social and political processes in a variety of national and transnational contexts. Rebel Economies: Warlords, Insurgents, Humanitarians explores historical, anthropological and political dimensions of war economies by non-state actors across different periods and regions, while presenting their multiple manifestations as a unified, congruent phenomenon. Through a variety of conceptual and disciplinary approaches, the authors investigate, in the past and present and across three continents, the nexuses between economy, war, social transformation and state-building, revealing in the process differences and similarities that would otherwise remain hidden. Through this broad-gauge approach, the book aims, first, to rethink much of the debate around “non-state war economies,” and, secondly, to expand the conversation by consciously treating this theme as a conspicuous and distinct aspect of both economy and war. This is not just a different approach but a fundamental departure from the ways in which current discussions over the economy of wars, civil conflicts, and revolutions, have informed research orientations over several decades.Trade ReviewThe editors of Rebel economies have assembled a unique, multidisciplinary collection of contributions on how non-state actors organize their economies, finance their activities and interact with formal economic and financial systems. This multidisciplinary approach is welcome addition to International Relations’ understanding of rebel economies, and opens doors for other disciplines to make contributions to these fields. This book would make a good supplemental text for a course on conflict economics, or work as an introduction to conflict economics in a course on intra-state conflict. * International Affairs *“This is a fascinating and important addition to our understanding of war economies. Much of the literature tends to focus on how wars are financed and the impact of conflict on the local economy. Rebel Economies expands the scope to include how rebels organize economic life with multiple aims, including resource extraction for war and profit, and uses their own ideas of good governance to organize economic life. In other words, rebel economies resemble state economies but without the state. The subject alone makes the book unusual and well-worth engaging, and the individual chapters are fascinating and highly rewarding.” -- Michael Barnett, George Washington University“Rebel Economies: Warlords, Insurgents, Humanitarians is a rich, empirically-based analysis of similarities and differences in non-state war economies within superficially incommensurate contexts of space and time, viewed from a range of disciplinary perspectives. Among its many striking insights are the often incomplete separation of state and non-state actors, and the prevalence of complex networks of stakeholders in which local and global interests increasingly are intertwined.” -- Joanna Waley-Cohen, NYU ShanghaiTable of ContentsIntroduction: Revisiting Non-State War EconomiesNicola Di Cosmo, Didier Fassin and Clémence Pinaud.Part I: FrameworksChapter 1: What are Non-State War Economies? Prefatory RemarksDidier Fassin. Chapter 2: War Economies and War EconomicsChristopher Cramer.Chapter 3: War Economies and Humanitarian ActionGilles Carbonnier. Chapter 4: Rebel Taxation. Between Moral and Market EconomyZachariah Mampilly. Part II: Historical PerspectiveChapter 5: The War Economy of Nomadic EmpiresNicola Di CosmoChapter 6: Non-State War Economy in Renaissance ItalyWilliam Caferro. Chapter 7: The Economy of Warlordism in Early Twentieth Century ChinaEdward McCord. Part III: Contemporary WorldsChapter 8: Friend, Foe, or In-Between? Humanitarian Action and the Soviet-Afghan WarJonathan Benthall. Chapter 9: War Economy, Warlordism and Social Class Formation in South SudanClémence Pinaud. Chapter 10: Resource Wars, Oil and the Islamic StatePhilippe Le BillonConclusion: New Perspectives on Warring SocietNicola Di Cosmo, Didier Fassin and Clémence Pinaud
£27.00
The University of Alabama Press Modern Organization 012
Book SynopsisA classic text of organisation development that addresses the complications that occur in power structures within which workers with specialized skills are managed by superiors without those skills. Thompson is interested in exploring and righting the creative tensions between knowledge and power.
£19.76
Pearson Education Simply Managing
Book SynopsisHenry Mintzberg is Cleghorn Professor of Management Studies at McGill University in Montreal, Canada. He has served as President of the Strategic Management Society, is an elected Fellow of the Royal Society of Canada (the first from a management faculty), and has been named an Officer of the Order of Canada. Mintzberg is the author of 15 books, including Managing, Strategy Safari, Strategy Bites Back, Managers not MBAs, Mintzberg on Management, and Why I Hate the Flying Circus. For more information, visit www.mintzberg.org.
£14.24
Oxford University Press Language and Communication at Work
Book SynopsisWith the growing influence of discursive and narrative perspectives on organizing, organizational scholars are focusing increasing attention on the constitutive role that language and communication play in organizational processes. This view conceptualizes language and communication as bringing organization into being in every instant and is therefore inherently sympathetic to a process perspective. However, our understanding of the role of language in unfolding organizational processes and as a part of organizational action is still limited. This volume brings together empirical and/or conceptual contributions from leading scholars in organization and communication to develop understanding of language and communication as constitutive of work, and also analyze how language and communication actually work to achieve influence in the context of organizations. It aims to elucidate the role language, communication, and narrativity play as part of strategic and institutional work in and arTrade ReviewPerspectives on Process Organization Studies will be the definitive annual volume of theories and research that advance our understanding of process questions dealing with how things emerge, grow, develop, and terminate over time. I applaud Professors Ann Langley and Haridimos Tsoukas for launching this important book series, and encourage colleagues to submit their process research and subscribe to PROS. * Andrew H. Van de Ven, Vernon H. Heath Professor of Organizational Innovation and Change, University of Minnesota, USA *The recent decades witnessed conspicuous changes in organization theory: a slow but inexorable shift from the focus on structures to the focus on processes. The whirlwinds of the global economy made it clear that everything flows, even if change itself can become stable. While the interest in processes of organizing is not new, it is now acquiring a distinct presence, as more and more voices join in. A forum is therefore needed where such voices can speak to one another, and to the interested readers. The series Perspectives on Process Organization Studies will provide an excellent forum of that kind, both for those for whom a processual perspective is a matter of ontology, and those who see it as an epistemological choice. * Barbara Czarniawska, Professor of Management Studies, School of Business, Economics and Law at the University of Gothenburg, Sweden *Table of ContentsPART I: LANGUAGE AND COMMUNICATION IN ORGANIZATIONS; PART II: PROCESS PERSPECTIVES
£43.49
Amacom A Managers Guide to Coaching
£12.59
McGraw-Hill Education Smart Selling on the Phone and Online Inside Sales That Gets Results
Book SynopsisThe world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the authorâs TeleSmart 10 System for Power Selling, Smart Selling on the Phone and Online pinpoints the ten skills essential to high-efficiency, high-success performance.Combining an accessible text with clear graphics and step-by-step processes, Smart Selling on the Phone and Online will help any rep master the world of âœSales 2.0â and become a true sales warrior!Table of Contents CONTENTS FOREWORD BY JILL KONRATH xiv INTRODUCTION: But I’ve Only Got Four Minutes! 1 CHAPTER 1: TIME MANAGEMENT: Momentum Control 12 Inside Sales Is About Time 14 Less Time Leads to More Paralysis 16 Be Proactive in a Reactive World 20 Two Types of Momentum: Proactive and Reactive 21 Regain Your Momentum 23 Telephone Techniques for Managing Time 32 Time Management Strategies 36 CHAPTER 2: INTRODUCING: Selling in Sound Bites 38 Introducing Is Your Moment of Truth 39 The Sales 2.0 Opt-Out Crowd: Selling in a Risk-Averse Marketplace 40 Making a Live Phone Call 44 The Multiple-Touch Rule 47 The Dynamic Duo: Voice Mail E-Mail 48 Take E-Mail Control 50 Introducing Strategies 62 CHAPTER 3: NAVIGATING: Avoiding the No-Po’s 64 Navigating Your Way to a Real Deal 65 Understanding How Power Works in a Sales 2.0 Environment 68 Stay Out of the No-Po Zone! 70 Navigating No-Po’s Using the 2x2 Org Chart Rule 72 Sniffing Out a No-Po 73 Why We Love Our No-Po’s 77 When You’ve Been Stuck with a No-Po Too Long 78 When the No-Po Must Protect His or Her Turf 79 Watch Out for the No-Po Entourage 79 Saying Goodbye to No-Po’s 79 Going Around Your No-Po to Address the Power Buyer 80 Navigating Strategies 84 CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time 85 Questioning Uncovers Needs, Qualifies Needs, Controls Calls 86 Sales 2.0 Is About Substance 87 Quality Versus Quantity: What’s the Difference? 89 You Can No Longer Afford to Waste a Call 90 The Four Components of Questioning 91 Strategy and Planning: The Smart Selling Qualification Criteria 91 Formulating Questions 97 Style: It’s How You Ask the Question 97 The Order of Questioning: Doing the Questioning Dance 100 Questioning Strategies 103 CHAPTER 5: LISTENING: Letting Go of Assumptions 104 Listening Is About Truth 105 Listening in Sales 2.0: I Can’t Hear You Now 106 The Listening Model Has Changed 108 Digging for Pain 112 Active Listening 114 Using Verbal Listening Cues 118 Listening Without Assumptions 118 Sales Intuition 119 Becoming Comfortable with the Silent Pause 119 Note Taking Is Information Capture 120 You Are Only as Good as Your Notes 121 Information Integration 122 Listening Strategies 125 CHAPTER 6: LINKING: Selling to Power Buyers 126 Linking Connects You with C-Level Decision Makers 127 Sales 2.0 Has Redefined Power 129 How to Spot the Power Buyers 132 Linking with Influential Executive Assistants 137 Spotting Power Buyers Throughout the Sales Cycle 139 Access Granted! Now What? 142 Giving Yourself Access: You Deserve to Speak with the Power Buyer! 147 Linking Strategies 151 . CHAPTER 7: PRESENTING: It’s Showtime! 152 Taking Presentations Seriously 153 It’s Sales 2.0: All I’ve Got Is Four Minutes! 155 Understand the Process 157 Know Who’s Driving 161 Be 100 Percent Present When Presenting 164 Think About Your Content 169 Presenting Strategies 173 CHAPTER 8: HANDLING OBJECTIONS: Bring Them On! 175 The Brutal Truth About Objections 176 Riding the Objection Tidal Wave in Sales 2.0 178 How Salespeople Create Objections 179 Why Customers Object 184 The Five Categories of Objections 186 The E-Mail Objection 191 Handling Objections Strategies 200 CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment 202 Closing Means Mastering the Sales Process 204 Sales 2.0: The Complex Close 204 Master Your Sales Skills 205 Build a Healthy Sales Funnel 209 Master Your Sales Process: The Key to Accurate Forecasting 214 Understand Your Customer’s Buying Agenda 219 Work Out Your Self-Confidence Muscles 223 Closing Strategies 226 CHAPTER 10: PARTNERING: Conscious Collaboration 228 Sales 2.0: Technology Enables Collaboration 230 Secrets of Structuring a Good Inside and Field Partnership 231 Start Strong 236 Creating Strategic Alliances and Partnerships 243 Partnering Strategies 247 EPILOGUE 248 INDEX 249
£13.49
McGraw-Hill Education Success Under Stress Powerful Tools for Staying Calm Confident and Productive When the Pressures On
Book Synopsis From overflowing priority lists to power-hungry colleagues to nagging parental guilt, stress is the defining characteristic of most of our lives. Real help is here—an all-encompassing, stress-busting tool kit that goes far beyond breathing exercises and visualization techniques. Such one-size-fits-all methods are no match for the stressors we experience daily in our overcomplicated lives. Whether you have too many projects, your confidence is flagging, or you are clashing with a coworker, Success Under Stress provides a flexible array of strategies. You will learn how to: • Adjust your perspective to see opportunity instead of obstacles • Alter your physiology to get focused when overwhelmed, energized when exhausted, and calm when wired RTable of Contents CONTENTS Acknowledgments xi Introduction: What This Book Will Do for You xv SECTION I Constant Stress: Reclaiming the Power to Succeed 1 From Survival Under Stress to Success Under Stress 5 2 Controlling What You Can Control: The 50% Rule 19 SECTION II Taming the Stress of Too Much to Do and Too Many Obstacles 3 Changing Obstacles to Opportunities 33 4 Get the Calm and Focus of a Yoga Class in 3 Minutes (or Less) During Busy Work Days 51 5 Strategies to Reduce Overload When Everything Is a Priority 74 SECTION III Solutions for Self-Imposed Stress: How to Care Less About What Other People Think 6 The Fastest Way to Build Confidence 113 7 Quick Fixes to Eliminate Anxiety 132 8 Techniques for Turning Self-Criticism into Self-Confidence 141 SECTION IV Rx for Relationship Stress 9 How to Stay Rational When Someone Is Driving You Nuts 161 10 Shift Instantly from Anger to a Cool Head 182 11 How to Get Other People to Stop Stressing You Out 189 SECTION V Create Success Under Stress All Around You 12 A New Perspective on Balancing Your Work and Life 211 13 Call to Action: Getting Others to Own Their 50% 218 Appendix The Top 12 Resilience Strategies for Success Under Stress 221 Endnotes 223 Index 233 About the Author 249
£14.24
McGraw-Hill Education Generations at Work Managing the Clash of Boomers Gen Xers and Gen Yers in the Workplace
Book Synopsis This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback—frustrating for the Me Generation that can’t let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles? Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including: • In-depth interviews with members of each generation • Best practices from companies bridging the generation gap • SpeTable of Contents Contents Introduction: The New Economic Reality and the Cross-Generational Workplace PART 1 Dynamics of the Multigenerational Workplace 1 A New Chapter in the Cross-Generational Workplace 2 The Traditionalists: What Will the Colonel Do Now— Work? Retire? Consult? 3 The Baby Boomers: Retirement Postponed 4 The Gen Xers: Survivalists in the Workplace 5 The Millennials: Be Careful What You Ask For 6 The Global Workforce: Generations Around the World PART 2 Where Mixed Generations Work Well Together 7 The ACORN Imperatives and Three Companies That Bridge the Gaps 8 Company Best Practices and Other Great Ideas PART 3 The Interviews 9 From the CEO’s Perspective 10 From the Trenches PART4 Articles 11 Here Come the Millennials Ron Zemke 12 Younger Boss and Older Worker Claire Raines 13 A Field Guide to Mentoring Millennials Bob Filipczak 14 Emerging Media and the Workforce Bob Filipczak Appendix 287 Inventory: How Cross-Generationally Friendly Is Your Work Group, Department, Business, or Organization? Endnotes Acknowledgments Index About the Authors
£11.99
McGraw-Hill Education Selling Above and Below the Line Convince the CSuite. Win Over Management. Secure the Sale.
Book SynopsisCost, service, functionality - good salespeople know the value propositions that speak to frontline managers. But thereâs another crucial player in the buying decision, with an entirely different set of criteria.Top-level executives evaluate proposals from an âœabove the lineâ perspective: ROI, time saved, risk lowered, productivity improved. Sales professionals that appeal toboth achieve spectacular results.In Selling Above and Below the Line, master sales trainer Skip Miller shows how to simultaneously sell the technical and financial fit of any product or service - a strategy used by Google, Apple, Cisco WebEx, and other powerhouses. Readers learn to: Create energy by including executives early in the sales process Ask the right questions and pinpoint big-picture financial needs Keep âœbelow the lineâ managers from feeling bypassed Uncover value propositions that target each set ofdecision-makers Too often, sales that seemed locked in will stalTable of Contents Contents Foreword ix Author's Preface xiii Acknowledgments xvii 1 You Are Selling More Than Just Features and Benefits 1 The Neuroscience of Selling: It's All About Us 2 The Deceptive Lure of Features and Benefits 3 Buyers Buy Outcomes 6 2 The Line That Splits the Two Parts of a Sale 11 Business Acumen: Knowing What Makes a Company Tick 12 Understand a Company's Network of Concerns 14 Target Two Outcomes for a Sales Process That Works 15 The Split: Selling Above and Below the Line 18 Uncover the Buyer's Multiple Personalities 20 Focus on Two Value Propositions 22 3 Selling Below the Line 23 The Rationale for Features and Benefits 24 Two Sales Processes, Two Results 28 WIIFM: The Five Ps 31 The BTL Buyer's Mantra: I Need It and I Like It 33 The Three Levels of a Purchase 34 Company Win and Personal Win 35 4 Know Your ATL Buyer 36 Change: We All Face It, and We All Fear It 37 The Fear Factor 39 Promote the Positive Motivators 41 Time Zones: Great Salespeople Are Time-Travelers 44 5 Understanding ATL Energy 49 Capturing the Energy of a Sale 49 Harness the Energy in ATL Events 54 Other ATL Oddities 58 Change Is King 60 6 Controlling the Inbound Sale 61 Inbound Qualifying Made Easy 62 Lead Scoring 62 Find the Need with the Three Levels of Why 63 Qualify and Disqualify 67 Getting Control, Starting with the Welcome 68 7 Controlling the Outbound Sale 73 Make Outbound Qualifying Work for You 73 Your Homework 75 Getting Past the Screen 77 Get to the Point--The One That's All About Them 78 The Prospect's Homework 79 Gives/Gets 80 8 Stage 1: Being ProActive 82 Prospecting to the ATL Level: Strategy and Tactics 82 Mastering the Art of the Short Email 85 How to Leave a Phone Message 89 Trumpeting 93 9 Basics Never Go Out of Style 95 Start the ATL Phone Call with a 30-Second Speech 95 The Art of Asking Questions 100 Paraphrasing and Summarizing Skills 104 Time-Traveling 105 Next Step 106 10 Sharpen Your Executive Business Acumen 108 Top Down and Bottom Up 108 Think Across the Entire Organization 111 ATL and BTL Solution Boxes 114 Talking About Trains 115 Become the Champion of Solution Box B 117 I-Date for Box B 118 11 Stage 2: Don't Forget The Split 120 It's Not a Race 123 The Quantified Problem 124 The Quantified Cause 129 The Quantified Solution 130 Printer Story: The Value of the Three Qs 130 12 Discussions with an ATL Executive 136 The ValueStar: Learning ATL Vocabulary 136 ROI: Selling Money 137 Making the Most of Time 140 Risk: The Million-Dollar Question 142 Leverage: Building Value Across Trains 146 Brand/Image: The Emotional Value 148 13 Creating and Controlling ATL Energy 150 The Golden Rule 152 The Salesperson's Energy 152 14 The "How" of Controlling the ATL Sale 161 ATL Energy: Finding Additional Trains 161 BTL Energy 170 15 Stage 3: Value vs. Value 175 Two Value Conditions 176 A Day in the Life 180 BTL and ATL "I Get It" to "I Get It" 183 Validation vs. Education 184 16 Balancing Between the Lines to Accelerate the Deal 188 Energy Sources 188 Moving the Chains ATL 191 Learn to Quantify Energy 192 Getting to Quantification with Impact Analysis 195 Solution Boxes and I-Dates 198 17 Stages 4 and 5: Getting a Decision 200 The Goal Is a Decision 200 The Power of Options 204 Getting a Decision--Now 205 18 How to Implement ATL/BTL Selling in Your Current Process 210 Map Your Stages 210 Visual Collaboration with the Customer 212 Next-Step Selling 214 19 Overall Strategizing for an Above the Line Sale 220 Managing Risk by Relying on Numbers 221 Know Your Options 223 Wine Ages Well. Problems Don't 226 Look at All the Options 226 Final Thoughts 227 Index 229
£19.24
Success Unlimited Bully in Sight How to predict resist challenge and combat workplace bullying Overcoming the silence and denial by which abuse thrives
£16.10
Chesham Bois Publishing A Financial Bestiary Introducing Equity Fixed Income Credit FX Forwards Futures Options and Derivatives
£20.00
AuthorHouse So You Want to Buy A Small Business
£18.38
Markus Wiener Publishing Inc The Golden Trade of the Moors: West African Kingdoms in the Fourteenth Century
Book SynopsisAn account of the golden trade of the Moors, and a source book on Saharan trade routes, caravan organization and Sudanese history. The author covers anthropology and economic geography as well as history, as he examines and explores the hot little towns, sharp traders and the brutal rulers. He seeks to encourage and inspire a generation of scholars to discover more about parts of Africa still surprisingly little known to the outside world.
£26.95
St. Martins Press-3PL FailSafe Investing
£11.39
John Wiley & Sons Inc Cool Infographics
Book SynopsisMake information memorable with creative visual design techniques Research shows that visual information is more quickly and easily understood, and much more likely to be remembered. This innovative book presents the design process and the best software tools for creating infographics that communicate.Trade ReviewThis book explains how to create infographics that successfully communicate their message. (Talk Business, January 2014) "Cool Infographics is a mix of inspiration, instruction and education." (ZDNet, January 2014) This book is a great introduction to the subject. (Significance, July 2014)Table of ContentsIntroduction xiii 1 The Science of Infographics 1 Information Overload 9 The Rise of the Informavore 9 The Rise of Big Data 11 Why Infographics Work 14 Pattern Recognition 15 The Language of Context 16 The Picture Superiority Effect 20 The Art of Storytelling 27 Introduction/Foundation 28 Ah-Ha! The Main Event 28 Conclusion/Call-to-action 29 Media Formats of Infographics 31 Static Infographics 31 Zooming Infographics 34 Clickable Infographics 37 Animated Infographics 42 Video Infographics 45 Interactive Infographics 48 Final Thoughts 52 2 Online Infographics 57 Vertical Versus Horizontal Layouts 58 Types of Online Infographics 67 Informative Infographics 69 Persuasive Infographics 71 Visual Explanations 78 Infographic Advertisements 83 PR Infographics 88 Infographic Posters 90 Intellectual Property Issues 98 Copyright 98 Creative Commons 100 Trademarks and the Fair Use Doctrine 103 Images and Illustrations 105 AIGA, the Professional Association for Design 107 Should You Copyright Your Infographic? 107 Final Thoughts 108 3 Infographics and Seo 113 The Search Engine Challenge 115 The Objective of SEO 118 The Link Bait Challenge 119 It’s All About Relevance 123 Online Lifespan 126 Infographic Release Strategy 135 Landing Pages 135 Self-promotion 148 Promotion, Publicity, and Outreach 155 Final Thoughts 169 4 Infographic Resumes 173 Key Benefits 180 What’s the Risk? 180 Designing an Infographic Resume 181 Timeline Designs 183 Relative Experience Designs 187 Geographic Designs 190 Company Logos and Icons 192 Software Application Logos 201 Using an Infographic Resume 204 Job Application Systems 204 Standalone Infographic Resume 205 Combined Infographic Resume Design 208 Publishing Infographic Resumes Online 210 Designing Infographic Resumes for Print 211 Infographic Resumes on the iPad (or Tablet) 215 Infographic Resume Design Tools 217 All About You 228 5 Internal Confidential Infographics 233 Improving Internal Communications 234 The Fear of Confidential Information 236 Ideas for Visualizing Internal Data 238 Budgets 238 Sales and Profit Data 244 Business Processes 246 Strategies 251 Better Presentations Using Infographics 259 Final Thoughts 268 6 Designing Infographics 271 Be Accurate 272 Visualizing Area 274 Pick a Good Topic 281 Trending Topics 281 Controversial Topics 282 Search for Prior Art 282 Focus on the Key Message 283 The 5-second Rule 284 Tell One Story Really Well 285 Visualize When Possible 288 Big Fonts Are NOT Data Visualizations 288 Visuals Are Perceived as More Important 290 Minimize Text 291 Eliminate Chart Legends 293 Be Data Transparent 295 No Data Sources List 296 Vague Data Sources 297 Questionable Data Sources 298 Best Practices 298 The Fine Print 299 Company Logo 299 Copyright License 300 Original Landing Page URL 300 Designer Credit 301 Putting It Together 302 Final Thoughts 302 7 Design Resources 305 Desktop Software Tools 306 Vector Graphics 306 Image Editing 314 Online Data Visualization Tools 317 Finding Data Online 328 Online Infographics Design Sites 330 Reading List 337 Index 339
£26.40
John Wiley & Sons Inc Emerging Markets in an Upside Down World
Book SynopsisThe world is upside down. The emerging market countries are more important than many investors realise. They have been catching up with the West over the past few decades. Greater market freedom has spread since the end of the Cold War, and with it institutional changes which have further assisted emerging economies in becoming more productive, flexible, and resilient. The Western financial crisis from 2008 has quickened the pace of the relative rise of emerging markets - their relative economic power, and with it political power, but also their financial power as savers, investors and creditors. Emerging Markets in an Upside Down World - Challenging Perceptions in Asset Allocation and Investment argues that finance theory has misunderstood risk and that this has led to poor investment decisions; and that emerging markets constitute a good example of why traditional finance theory is faulty. The book accurately describes the complex and changing global environment currTrade ReviewJerome Booth s book has a title that is perhaps as meaty as the subject matter it tackles. (Investment Europe, March 2014)Table of ContentsForeword by Nigel Lawson xi Acknowledgements xiii Introduction 1 I.1 Upside down: perception vs reality 2 I.2 The structure of the book 4 1 Globalisation and the Current Global Economy 9 1.1 What is globalisation? 9 1.2 Economic history and globalisation 12 1.2.1 The desire to control and its impact on trade 13 1.2.2 The influence of money 15 1.2.3 Trade and commodification 16 1.2.4 Nationalism 17 1.3 Recent globalisation 18 1.3.1 Bretton Woods 19 1.3.2 Ideological shifts 21 1.3.3 Participating in globalisation: living with volatility 23 2 Defining Emerging Markets 25 2.1 The great global rebalancing 25 2.1.1 Financing sovereigns 26 2.1.2 Catching up 27 2.1.3 The poorest can also emerge: aid and debt 29 2.1.4 From debt to transparency and legitimacy 30 2.2 Investing in emerging markets 31 2.3 Emerging market debt in the 20th century 32 2.3.1 Types of external sovereign debt 33 2.3.2 FromMexican crisis to Brady bonds 36 2.3.3 Market discipline 39 2.3.4 Eastern Europe 40 2.3.5 Mexico in crisis again 41 2.3.6 The Asian and Russian crises 42 2.3.7 Emerging markets grow up 44 (a) The first change: country and contagion risks fall 44 (b) The second change: the investor base 46 2.3.8 Testing robustness: Argentina defaults 47 2.3.9 The end of the self-fulfilling prophecy 48 2.4 The growth of local currency debt 51 2.5 Why invest in emerging markets? 53 3 The 2008 Credit Crunch and Aftermath 55 3.1 Bank regulation failure 58 3.1.1 Sub-prime 60 3.2 The 2008 crisis 63 3.3 Depression risk 64 3.3.1 Reducing the debt 66 3.3.2 Deleveraging is not an emerging market problem 67 3.4 Global central bank imbalances 71 4 Limitations of Economics and Finance Theory 77 4.1 Theoretical thought and limitations 77 4.2 Economics, a vehicle for the ruling ideology 78 4.3 Macroeconomics 79 4.4 Microeconomic foundations of macroeconomics 81 4.4.1 Efficient market hypothesis 84 4.4.2 Modern portfolio theory 87 4.4.3 Investment under uncertainty 88 4.5 Bounded decisions and behavioural finance 90 5 What is Risk? 95 5.1 Specific and systematic risk 99 5.2 Looking backwards 103 5.3 Uncertainty 104 5.4 Risk and volatility 105 5.5 Risk in emerging markets 106 5.6 Rating agencies 108 5.7 Capacity, willingness, trust 109 5.7.1 Rich countries default by other means 110 5.7.2 Two sets of risk in emerging markets 111 5.8 Sovereign risk: a three-layer approach 114 5.9 Prejudice, risk and markets 116 5.9.1 When you have a hammer, everything looks like a nail 117 6 Core/Periphery Disease 119 6.1 The core/periphery paradigm 120 6.1.1 Core breach? 121 6.1.2 Another core/periphery concept: decoupling 124 6.1.3 And another: spreads 124 6.2 Beyond core/periphery 125 6.2.1 Towards a relative theory of risk 125 6.2.2 GDP weighting 126 7 The Structure of Investment 131 7.1 Misaligned incentives 132 7.2 Confused incentives 134 7.3 Evolutionary dynamics, institutional forms 135 7.3.1 History matters 137 7.4 Network theory 138 7.5 Game theory 139 7.6 Investor structure and liquidity 140 7.7 Market segmentation 142 7.7.1 Warning signals 144 7.8 Investor base structure matters 147 8 Asset Allocation 149 8.1 Asset classes 151 8.1.1 Alternatives 154 8.2 How asset allocation occurs today 155 8.2.1 Investor types 156 8.2.2 Asset/liability management 158 8.3 From efficiency frontiers to revealed preferences 161 8.4 Asset allocation vs manager selection; active vs passive 164 8.5 Allocating at sea 167 9 Thinking Strategically in the Investment Process 169 9.1 Thinking strategically 169 9.1.1 Thinking strategically: appropriate discounting 169 9.2 Scenario planning 170 9.3 Global structural shifts ahead? 171 9.3.1 Asset allocation: some proposed new rules 172 9.4 Investment process in emerging debt 174 9.5 Conclusion 177 10 A New Way to Invest 179 10.1 Sense-checking assumptions 180 10.1.1 Risk, uncertainty and information asymmetry assumptions 181 10.1.2 Investor psychology and behaviour assumptions 185 10.1.3 Structure, market efficiency, equilibrium and market dynamics 187 10.1.4 Asset class definitions 188 10.2 Assessing liabilities 189 10.3 Your constraints 190 10.3.1 The decision chain 190 10.3.2 Institutional capabilities 191 10.3.3 Psychological constraints 191 10.4 Consider changing your constraints: agency issues 192 10.5 Building scenarios 193 10.6 Understanding market structure 194 10.7 Asset allocation 195 10.7.1 Route 1: Comprehensive 196 10.7.2 Route 2: Entrepreneurial 197 10.7.3 Asset allocation dynamics 198 10.8 Meta-allocation: toolset choice 199 10.9 Follow the skillset 200 10.10 Portfolio construction and monitoring 201 11 Regulation and Policy Lessons 203 11.1 Regulating financial institutions: new and old lessons 204 11.1.1 Fix the banks 204 11.1.2 Non-banks: who holds what? 206 11.1.3 Reduce agency problems: trustee incentives 206 11.1.4 Honour public service 207 11.1.5 Choice architecture 208 11.2 What to do about systemic risk? 208 11.2.1 Avoid regulation that amplifies risk 209 11.2.2 Beware market segmentation 210 11.2.3 Structure matters 210 11.2.4 Map perceptions of risk 212 11.2.5 Detect and stop asset bubbles 212 11.2.6 Preserve credibility 213 11.3 Wish list for emerging market policymakers 213 11.3.1 Allow markets to work 213 11.3.2 Proclaim and foster greater pricing power 214 11.3.3 Promote EM global banks, south-south linkages 214 11.3.4 Build capital markets 216 11.3.5 Fight core/periphery disease 216 11.4 Reserve management and the international monetary system 217 11.4.1 The dollar is your problem 217 11.4.2 Alternatives to the dollar 218 11.4.3 Too many reserves 221 11.5 What investors can expect from HIDC policymakers 222 11.5.1 Financial repression 222 11.5.2 Consequences of financial repression for banks 223 11.5.3 No early exit from quantitative easing? 223 11.5.4 Bond crash 224 11.5.5 Inflation 224 11.5.6 Appeals to foreign investors 224 11.5.7 Regulatory muddle-through 224 11.5.8 Pension reform 225 11.5.9 Pension regulatory conflict may only abate once EMinvestors exit 225 11.5.10 Rating agencies 225 11.5.11 Intellectual reassessment 225 11.6 What investors can expect from emerging market policymakers 226 12 Conclusion 229 12.1 Afinal list… 229 12.2 … for an upside down world 231 Further Research 233 Disclaimer 235 Glossary 237 Bibliography 245 Index 257
£28.49
John Wiley & Sons Inc MA
Book SynopsisThe comprehensive M&A guide, updated to reflect the latest changes in the M&A environment M&A, Second Edition provides a practical primer on mergers and acquisitions for a broad base of individuals numbering in the hundreds of thousands: Investment bankers involved with mergers and acquisitions (M&A).Table of ContentsPreface ix PART ONE The Big Picture CHAPTER 1 The Global M&A Market: Current Status and Evolution 3 CHAPTER 2 U.S. M&A History, Trends, and Differences from Other Nations 9 CHAPTER 3 The Need for Growth Spurs Acquirers to Buy Other Companies 15 CHAPTER 4 The Three Financial Tactics That Dominate the M&A Business 25 PART TWO Finding a Deal CHAPTER 5 The Buyer Must Have a Methodical Plan in Order to Find a Quality Transaction 39 CHAPTER 6 To Begin an Acquisition Search, the Buyer First Sets the Likely Parameters of a Deal 43 CHAPTER 7 The Buyer Starts the Formal Acquisition Search by Alerting Intermediaries and Contacting Possible Sellers 47 CHAPTER 8 Finding a Deal: Likely Results of a Search 59 CHAPTER 9 The Four Principal Risks Facing a Buyer in the M&A Business 65 PART THREE Target Financial Analysis CHAPTER 10 Sizing Up the M&A Target from a Financial Point of View 77 CHAPTER 11 To Facilitate Financial Projections, the Buyer Needs to Classify the Target as a Mature, Growth, or Cyclical Business 91 CHAPTER 12 How Practitioners Forecast an M&A Target’s Sales and Earnings 97 PART FOUR Acquisition Valuation CHAPTER 13 The M&A Industry Typically Uses Four Valuation Methodologies 109 CHAPTER 14 The Use of Discounted Cash Flow in M&A Valuation 113 CHAPTER 15 Valuing M&A Targets Using the Comparable Public Companies Approach 123 CHAPTER 16 Valuing an M&A Target by Considering Comparable Deals and Leveraged Buyouts 133 CHAPTER 17 Valuation Situations That Don’t Fit the Standard Models 143 PART FIVE Combination, the Sale Process, Structures, and Special Situations CHAPTER 18 Combining the Buyer’s and Seller’s Financial Results for the M&A Analysis 159 CHAPTER 19 When Is the Best Time for an Owner to Sell a Business? 167 CHAPTER 20 The Sale Process from the Seller’s Vantage Point 173 CHAPTER 21 A Review of Legal and Tax Structures Commonly Used in Transactions 183 CHAPTER 22 Unusual Transaction Categories 193 CHAPTER 23 Final Thoughts on Mergers and Acquisitions 199 About the Author 201 Index 203
£76.50
