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Book Synopsis

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Book Synopsis

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Book Synopsis

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Book Synopsis

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Book SynopsisDevelop the next generation of economic minds with this thought-provoking series for first examinations 2022. Written by a highly experienced author, teacher, former IB Economics Chief Examiner and current senior examiner, the third edition has been fully updated to meet the requirements of the new guide for first examinations in 2022. It is a thought-provoking account of economic theory and policy with numerous real-world applications, encouraging international-mindedness, development of critical and independent thinking, and inquiry-based learning. This all-in-one print and digital coursebook includes a broad variety of features ensuring students will flourish in the subject and apply their skills in a diverse and practical way. Answers to coursebook activities are found in the teacher''s resource.

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Book Synopsis"This book is the ultimate guide to retaining and engaging your employees. Readers will walk away feeling fully prepared to coach and inspire their employees to do their best and most engaged work."âDr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of Triggers Discover how developing your coaching skills can help unleash your leadership superpowerHelping employees hit their goals and feel engaged at work has always been a rewarding part of a manager's job. But in today's hybrid world, helping your team overcome challenges and feel fully seen, heard, and appreciated is more than simply a "nice to have" skill. Developing a robust, modern approach to coaching can help unlock your leadership "superpower."In Coaching Essentials for Managers, leadership development expert Sara Canaday presents a solid business case for sharpening these skills by explaining the tangible, proven benefits

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Book Synopsis Turn team members into innovatorsMost organizations approach innovation as if it were a sideline activity. Every so often employees are sent to “Brainstorm Island”: an off-site replete with trendy lectures, creative workshops, and overenthusiastic facilitators. But once they return, it’s back to business as usual.Innovation experts Paddy Miller and Thomas Wedell-Wedellsborg suggest a better approach. They recommend that leaders at all levels become “innovation architects,” creating an ecosystem in which people engage in key innovation behaviors as part of their daily work.In short, this book is about getting to a state of “innovation as usual,” where regular employees—in jobs like finance, marketing, sales, or operations—make innovation happen in a way that’s both systemic and sustainable.Instead of organizing brainstorming sessions, idea jams, and off-sites that rarely result in success,Trade Review"Refreshingly, this book forgoes the usual conceit that its readers are CEOs whose whims translate into immediate impact and aims squarely at ordinary managers..." -- New York Observer "Innovation As Usual: How to Help Your People Bring Great Ideas to Life is a handy resource for business people in leadership positions, its subtitle capturing its value brilliantly. Knowing how to help employees activate great ideas is the essence of what good managers do and the methods for doing it well are passed on in this how-to manual...Together the authors have compiled a concise collection of case studies involving businesses that have managed to make innovation a regular -- and lucrative -- part of their operations. It distils the wisdom taken from these studies into six points. This level of clarity and focus means you could finish the book in two to three sittings and be ready to mend "choke points" on your company's "creative path" the very next day." -- The Big Issue "Innovation as Usual is a very useful book for leaders interested in building innovation into the DNA of their organization." -- Research-Technology Management "Business leaders need to help people working for them to be innovative as part of their daily working lives rather than just during isolated brainstorming events." -- The Future of Business "The book at first glance seems to be a light-footed management consulting book, you should not be deceived... The last part of the book is full of suggestions that the curious and diligent reader can dig into. It is a book that is solidly grounded and should be required reading for all CEOs who want to maintain their lead." -- Berlingske (Denmark) "Professor Miller challenges thinking on the importance of innovation within organisations." -- B&T (Australia) "In 'Innovation as Usual', the authors argue that the art is not to treat innovation as some sort of fashionable accessory but to build it into a company's culture." -- Sunday Times "Where Innovation as Usual really cuts through the white noise is that it is fearless in its message (the section on how to kill off ideas is particularly useful). And the message is loud, clear and simple. For innovation to happen in a meaningful way it has to be part of daily work." -- Engineering & Technology Magazine, The Institution of Engineering and Technology "Miller and Wedell-Wedellsborg are world-class empiricists and diehard pragmatists" -- First Friday Book Synopsis (ffbsccn.wordpress.com) ADVANCE PRAISE for Innovation as Usual: Vijay Govindarajan, Professor, Tuck School of Business at Dartmouth College; bestselling author, Reverse Innovation-- "This book is about an idea whose time has come. An eminently practical guide on how to convert innovative ideas into commercial success." Jorgen Vig Knudstorp, CEO, The LEGO Group-- "Innovation as Usual shows you how to make innovation happen within your team on a regular basis. A rich and fascinating read." Jessica Jackley, Cofounder, Kiva; venture partner, Collaborative Fund-- "Innovation as Usual is packed with powerful ideas and practical advice for aspiring innovators. A great guide for people who want to make the world a better place." Jacob Holm, President and CEO, Fritz Hansen A/S-- "I've been looking for this book for a long time! Innovation as Usual provides an easy-to-implement process on how to organize the innovative instincts of the people in your company." Frans Johansson, CEO, The Medici Group; author, The Medici Effect and The Click Moment-- "The authors challenge the notion that innovation cannot happen as part of every leader's day-to-day responsibilities. It is packed with vivid examples and great tactics to ensure consistent execution of exciting new ideas for any leader within an organization. Great read!" Joergen Bardenfleth, Strategy Director, Microsoft International; Chairman, Symbion-- "If you are tired of reading about innovation as fluffy stuff and want to create results by doing new things, this is the book for you."

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Book SynopsisNo matter your field, industry, or specialty, as a leader you make a series of crucial decisions every single day. And the harsh truth is that the majority of decisions—no matter how good the intentions behind them—are mismanaged, resulting in a huge toll on organizations, the people they employ, and even the people they serve.So why is it so hard to make sound decisions? In Think Twice, now in paperback, Michael Mauboussin argues that we often fall victim to simplified mental routines that prevent us from coping with the complex realities inherent in important judgment calls. Yet these cognitive errors are preventable.In this engaging book, Mauboussin shows us how to recognize and avoid common mental missteps. These include misunderstanding cause-and-effect linkages, not considering enough alternative possibilities in making a decision, and relying too much on experts.Through vivid stories, the author presents memorable rules for avoidinTrade Review"... a fine pick for any business collection strong in management issues, and addresses some of the predecessors of bad mistakes." -- Bookwatch

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Book SynopsisIs this the right book for me?If you are a consultant in any field, working for any size organisation from ''one man and his dog'' to a massive multinational, or thinking of moving into consultation, then this is the book for you! Coverage includes:What makes a successful consultantSetting a clear vision Assessing resources How to write reports and give presentationsBuilding up your customer facing skillsDealing with difficult clientsBalancing your work with the rest of your life.Containing lots of practical advice, this book also features interviews with successful consultants who have a wealth of experience to share. Written in an accessible style, it will give you the confidence to shine in consultancy.Successful Consulting includes:Chapter 1: What do you want from this?Chapter 2: Consulting excellence at workChapter 3: What makes a successful conTrade ReviewThis highly practical, effective self-teach book is a good read for the newcomer to consulting. Business Adviser Teach Yourself Consulting Page 36 34 visit our website www.teachyourself.com small Business n Property Small Business the series From setting up a small business to grappling with your tax return and setting up your PC network to evaluating your performance, this series of targeted titles will give you all the information you need to make your business a success. Content Hot tips and advice especially for small businesses Straightforward, no-nonsense approach Information for every aspect of running a small business EXPERT AUTHOR Martin Roberts is the well-known presenter of Homes under the Hammer and Wish You Were Here. He is also a successful property and travel journalist for BBC Good Homes, Woman magazine, Tesco magazine and others. A highly successful property developer in the UK, Europe and Canada, Martin is a regular expert contributor on property to a cross section of other TV and radio programmes, including BBC Breakfast, BBC News 24 and BBC Radio 5 Live. A clear, lucid guide to a field that for the first timer can be baffling and time consuming... a must for every sole proprietor. The Independent Teach Yourself Small Business Accounting A welcome addition to the vast library of published books on tax... I would recommend this book to any individual. The Independent Teach Yourself Understanding Tax For Small Businesses EXPERT AUTHOR Sarah Deeks is a Chartered Accountant with many years experience of dealing with real life tax cases. A Fellow of the Institute of Chartered Accountants in England and Wales and a member of the Faculty of Taxation, with a degree in law, she is now one of the UK's leading tax writers. small BusinessTable of Contents : Chapter 1 What do you want from this book? : Why this book is different : Using this book as a self employed consultant : Using this book as a corporate consultant Chapter: 2 Consulting excellence at work : Voices of three successful consultants : Common success factors Chapter 3: What makes a successful consultant? : Putting yourself in the client’s place : Client concerns when hiring : The worst sins a consultant can commit : Definitions of success Chapter 4: Setting a clear vision : The power of belief : Creating a compelling goal : Testing your outcome Chapter 5: Bringing power to your aim : Will I really achieve my outcome? : Finding your commitment strategy : Moving from thinking to making it happen Chapter 6: Assessing your resources : Do you value what you already have? : Do you treasure your resources? : Do you know what you are good at and how to increase your choices? : Obtaining feedback : Receiving feedback : Chapter 7 Tools to make it happen : Acting as if : Using positive energy : Check your language : Sight, sound or feelings? : Knowing your learning style : Taking the best from role models : Finding good mentors : Chapter 8 Client Project Management : The Project Manager : Scoping the Project : Setting the Specification : Creating the Project Framework : Chapter 9 Managing Client Expectations : Over commitment : Project Delays : Meeting Deadlines : Handling Client Delays : Agreeing Completion : Chapter 10 Avoiding project pitfalls : Agreeing the specification : Contract renegotiation : Contract cover : Reading the signs : Prevention plan : Chapter 11 Image : What is image? : Matching the client : The image consultant’s view : Image from the inside : Chapter 12 Writing a client report : Your attitude to report writing : An easy method : Your readers : Structure : Mind maps : Chapter 13 Giving a client presentation : Dealing with nerves : Knowing your audience : Style of delivery : Use of language : Creating images : Structuring content : Getting good feedback : Chapter 14 Running A Client Workshop / Project Meeting : Assembling the right people : Briefing the essentials : Facilitating a discussion : Dealing with awkward questions : Winning commitment : Chapter 15 Building Client Relationships : Listening : Creating rapport : Filters and styles : Chapter 16 Handling client politics : Political structure : Political intelligence Chapter 17 Influencing: & Negotiation : Elements of influence : The win/win approach to negotiation : The other party’s interests : Chapter 18 Dealing with difficult clients : Insecure : Angry : Obstructive : Antagonistic : Abusive : Chapter 19 Dealing with internal relationships : Working alone on site : Working in a team : Working with other contractors : Chapter 20 Marketing Your Services : What are you selling? : The lure of the brochure : The value of personal contacts : Review of marketing tools : Chapter 21 Starting & Running Your Own Business : Three success stories : Critical success factors in running a consulting business : Start-up case histories : Finance, tax and legal status : Choosing an accountant : Minimising set up costs : Setting fee levels Chapter 22: Balancing your work with the rest of your life : Recognising the pressures of your role : Pushing back on clients : Creating personal balance : Analysing your time : Chapter 23 Going Forward : Key messages to take with you : References : Index

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Book SynopsisNamed to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Leadership categoryAre you ready to lead? Will you pass the test?Despite all the effort through the years to understand what it takes to be an effective leader, the challenges of leadership remain enormously difficult and elusive; even today, most CEOs don't last five years in the job. The demands to deliver at a consistently high level can be unforgiving.The loneliness. The weight of responsibility. The relentless second-guessing and criticism. The pressure to build all-star teams. The 24/7 schedule that requires superhuman stamina. The tough decisions that often leave no one happy. The expectation to always have the right answer when it can be hard just to know the right question.These challenges are brought into their highest and sharpest relief in the corner office, but they are hardly unique to chief executives. All leaders face their own version of these tests, and the authors draw on the distilled wisdom, stories, and lessons from hundreds of chief executives to show how every aspiring leader can master these challenges and lead like a CEO. These foundational leadership skills will make all aspiring executives more effective in their roles today and lift the trajectory of their careers.The CEO Test is the authoritative, no-nonsense insider's guide to navigating leadership's toughest challenges, brought to you by authors uniquely qualified to tell the stories. Adam Bryant has conducted in-depth interviews with more than 600 CEOs. Kevin Sharer spent more than two decades as president and then CEO of Amgen, where he led its expansion from $1 billion in annual revenues to nearly $16 billion. He has served on many boards and is a sought-after mentor for CEOs of global companies.Leadership is getting harder as the speed of disruption across all industries accelerates. The CEO Test will better prepare you to succeed, whether you're a CEO or just setting out to become one.Trade ReviewShortlisted for the Outstanding Works of Literature (OWL) Award in the Leadership Category"I would comfortably recommend this book to anyone from business school students to CEOs in the most successful organizations, anyone who desires to embody the qualities of authentic leadership." — The LaddersAdvance Praise for The CEO Test:"Adam Bryant and Kevin Sharer make a brilliant, inspired team. Bryant brings a vast mental database of more than six hundred structured conversations with elite leaders, combined with a gift for weaving smart, lucid prose. Sharer brings decades of strategic experience, including as CEO of Amgen, which became one of the world's first truly great and enduring biotechnology companies. I just love the idea of bringing Bryant's incisive insight together with Sharer's practical wisdom to address the vexing challenges of leadership." — Jim Collins, author, Good to Great; coauthor, Built to Last and Beyond Entrepreneurship 2.0"Sharer and Bryant mine insights from hundreds of CEOs to identify universal lessons that will help leaders at all levels become more effective. They steer clear of the truisms and platitudes that are all too common in leadership books and instead rely on their genuine journalistic curiosity and a gift for pattern-spotting—along with memorable stories—to bring the essential challenges of leadership to life." — Meredith Kopit Levien, CEO, The New York Times Company"The CEO Test provides an honest, candid approach to the countless issues that leaders at all levels might face. It's a must-read, whether you’re in the CEO seat today or aspire to be in it in the future." — Stephen J. Squeri, Chairman and CEO, American Express"Bryant and Sharer have captured the essence of successful leadership. Their examples are equally applicable to companies large and small and to leaders of all functions and levels, from the C-suite to entry level." — Ellen J. Kullman, former Chairman and CEO, DuPont; CEO, Carbon"As two astute observers and successful practitioners of the art themselves, Bryant and Sharer have crafted a magnificently insightful guide to great leadership. The CEO Test should be required reading, not just for CEOs but for leaders at all levels who are ready to raise their game." — Ronald D. Sugar, former Chairman and CEO, Northrop Grumman Corporation; board director, Apple, Amgen, Chevron, and Uber

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Book SynopsisThe high street is in crisis. How did we get here and what happens next? The global pandemic has made the crisis immeasurably worse but it wasn’t the cause. The crisis was already raging in 2019 with thousands of store closures. Large retailers became complacent and failed to respond to changing consumer behaviour. Town centres are the victims of these changes rather than the cause of them. To understand the current crisis and how it might be addressed, this book takes a long view of retailing based on a hundred case studies. It looks at the way town centres responded to previous crises and explores current trends affecting town centres and how places are responding. The message is optimistic: adaptable town centres can once more become the diverse, characterful, independent places that existed before they were homogenised by big retail. Explore the past – understand the present – find a better future.Table of ContentsIntroduction PART 1: The Roots of the Crisis Chapter 1: Places of exchange Chapter 2: Death by supermarket Chapter 3: Heading Out of Town Chapter 4: From Boom to Bust PART 2: Future Retail Chapter 5: Independent and Creative Chapter 6: Grocers and Purveyors of Fine Food Chapter 7: Food and Beverage Chapter 8: Online and e-Commerce Chapter 9: Sound and Vision Chapter 10: Home and GardenChapter 11: Fashion and Beauty PART 3: Future High Street Chapter 12: The City Chapter 13: The Mall Chapter 14: The Town Chapter 15: The High Street Part 4: ConclusionsChapter 16; Conclusions

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Book SynopsisWhy are group decisions so hard?Since the beginning of human history, people have made decisions in groupsfirst in families and villages, and now as part of companies, governments, school boards, religious organizations, or any one of countless other groups. And having more than one person to help decide is good because the group benefits from the collective knowledge of all of its members, and this results in better decisions. Right?Back to reality. We've all been involved in group decisionsand they're hard. And they often turn out badly. Why? Many blame bad decisions on groupthink without a clear idea of what that term really means.Now, Nudge coauthor Cass Sunstein and leading decision-making scholar Reid Hastie shed light on the specifics of why and how group decisions go wrongand offer tactics and lessons to help leaders avoid the pitfalls and reach better outcomes. In the first part of the book, they explain in clear and fascinating detail theTrade Review"Just because collective groupthink in business and public life decision-making is the prevalent paradigm, doesn't mean it's the right way to go. Discuss." -- Qantas The Australian Way "[Wiser] sheds light on the specifics of why and how group decisions go wrong, and share insights into how leaders can avoid the pitfalls and reach better outcomes...With examples from a broad range of organisations from Google to the CIA, Wiser is designed to help leaders and their teams make better decisions that lead to greater success." -- Inside HR ADVANCE PRAISE for Wiser: Lawrence Summers, Secretary of the Treasury under President Clinton; Director of the National Economic Council under President Obama-- "No man is an island, and all important decisions are made collectively. This important book shows how they can be made better and so will make groups, crowds, and our society wiser and better. Anyone involved in making decisions that matter should read this book." John Engler, President, Business Roundtable-- "Drawing on academic research, real-world examples, and, in Sunstein's case, White House experience, the authors identify the most common mistakes groups fall victim to and offer sensible ways to avoid those often-expensive errors. In Sunstein and Hastie's recommendations, CEOs and managers alike will find much that leaves them, in a word, wiser." Claire Shipman, Correspondent, ABC's Good Morning America; Author, The Confidence Code-- "More minds aren't always better, according to Cass Sunstein and Reid Hastie. In Wiser, they deftly lay out the unexpected perils of group decision making and provide smart, straightforward, and often surprising fixes. Utterly fascinating and counterintuitive, this book is an essential read for executives and managers--for anybody, actually, hoping to make an enterprise successful." Austan Goolsbee, Professor, University of Chicago Booth School of Business; former Chairman of the Council of Economic Advisers under President Obama-- "There have been lots of books written on why and how individuals make bad decisions. But many of the most important decisions are made by committee, where normal problems get magnified. Finally, Sunstein and Hastie have provided crucial insights and lessons to help groups and teams avoid pitfalls and make effective decisions. Leaders everywhere should take these lessons to heart." Doris Kearns Goodwin, Pulitzer Prize--winning presidential historian; Author, Team of Rivals and The Bully Pulpit-- "This gem of a book is full of penetrating insight, sensible advice, and fascinating stories drawn from practical experience. Written with clarity and grace, it provides an invaluable road map for leaders and managers in both public and private life. I can think of dozens of historical decisions that might have been better made had our leaders followed these precepts."

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Book SynopsisHave you ever wondered, “If I could go back in time and talk to my twenty-year-old self, what would I say?” In The Vagrant, a brash young executive finds himself asking that exact question when his world is turned upside down. From Dan Rockwell, creator of the popular Leadership Freak blog, and John David Mann, coauthor of the award-winning classic The Go-Giver, The Vagrant follows Bob, a bright, up-and-coming leader in the health care business who leads a team of forty at a large city hospital. When he’s called up to the seventh floor one fine spring morning, he fully expects a promotion in line with his C-suite aspirations. Instead, he’s fired. Moments after losing his job, Bob has a strange alleyway confrontation with a homeless man rambling about “the four impediments of the Apocalypse.” To Bob, his words are nothing but incoherent ranting, but they soon prove eerily prophetic. In the weeks that follow, Bob loses everything he holds dear - his apartment, possessions, reputation, and health - and ends up living on the street . . . until chance leads him back to that same alley and he crosses paths with the strange man once again. In this timeless, eye-opening tale of redemption, Bob’s tailspin journey through loss and catastrophic failure invites readers to examine the nature of genuine leadership and embark upon their own story of self-discovery.

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Book SynopsisRapid economic development has been a boon to human well-being. It has lifted millions out of poverty, raised standards of living, and increased life expectancies. But economic development comes at a significant cost to natural capital--the fertile soils, forests, coastal marshes, farmland--that support all life on earth, including our own. The dilemma of our times is to figure out how to improve the human condition without destroying nature's. If ecosystems collapse, so eventually will human civilization. One answer is inclusive green growth--the efficient use of natural resources. Inclusive green growth minimizes pollution and strengthens communities against natural disasters while reducing poverty through improved access to health, education, and services. Its genius lies in working with nature rather than against it. Green Growth That Works is the first practical guide to bring together pragmatic finance and policy tools that can make investment in natural capital both attractive and commonplace. The authors present six mechanisms that demonstrate a range of approaches used around the globe to conserve and restore earth's myriad ecosystems, including: Government subsidies Regulatory-driven mitigation Voluntary conservation Water funds Market-based transactions Bilateral and multilateral payments Through a series of real-world case studies, the book addresses questions such as: How can we channel economic incentives to make conservation and restoration desirable? What approaches have worked best? How can governments, businesses, NGOs, and individuals work together successfully? Pioneered by leading scholars from the Natural Capital Project, this valuable compendium of proven techniques can guide agencies and organizations eager to make green growth work anywhere in the world.

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Book SynopsisHistorian Laura Robson unveils the dark heart of our purportedly humanitarian international regime. Tracing the century-long history of attempts to remake refugees into disposable migrant labor, Robson elucidates global humanitarianism's deep-seated commitment to refugee exploitation and containment.Surveying more than a hundred years of policy across the globe, Robson captures the travails of Balkan refugees in the late Ottoman Empire, Roosevelt's secret plans to use German Jewish refugees as laborers in Latin America, and contemporary European efforts to deploy Syrians as low-wage workers in remote regions of Jordan.The advent of internationalist refugee aid has long been told as an inspirational story in which reformers fought tirelessly for a system that would recognize and guarantee the rights of displaced and dispossessed people. But as Robson demonstrates, the motives behind modern refugee policy can be mercenary. Refugees have become easy prey for global industrial capitalism.Trade ReviewLaura Robson reframes the history of international refugee policy, showing that security questions and labor needs have always been at its center. The story she tells is not only about the past but is vital for understanding responses to displacement today. -- ILANA FELDMAN, Professor of Anthropology, History, and International Affairs, George Washington UniversityIn this impassioned and important book, Laura Robson casts the modern system of international refugee relief - its origins, evolution, and current objectives - in a damning new light. A powerful, revelatory account of the strategies used by great powers to control and exploit refugees under the guise of humanitarian assistance. -- DANE KENNEDY, author of The Imperial History Wars: Debating the British EmpireTable of ContentsIntroduction: Refugees, Workers1. What's a Refugee Regime? The Origins of Mass Displacement Policy2. Turning a Profit: Refugee Policy at the League of Nations3. Colonial Workers: Expanding the Refugee Regime4. From Europe to America: Refugees and the Politics of "Overpopulation"5. Zionism Goes Global: Refugees and Roosevelt's M Project6. Workers of Another World: Soviet Resettlement Policy7. Refugees versus "Palestine Refugees": Race and the Postwar International Regime8. The Politics of Confinement: Refugee Aid in the Age of Decolonization9. Containing Labor: Refugees, Migrants, SEZsAfterword: Workers, RefugeesAcknowledgementsNotesIndex

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Book SynopsisMaureen Broderick is founder and CEO of Broderick & Company, one of the few consulting firms that focus exclusively on professional services. Broderick & Company provides strategy, research, and thought leadership services to many of the world's leading firms. Before founding Broderick & Company in 1996, Maureen spent close to 20 years working in-house for industry leaders ranging from Price Waterhouse and Booz Allen Hamilton to the law firm Brobeck, Phleger & Harrison and the research institute SRI International.Table of ContentsForeword by Jay Lorsch xv Acknowledgments xvii About the Author xxi Introduction 1 Chapter 1: Professional Services 9 Characteristics, challenges, and leadership model Common Characteristics of Successful Firms 10 It’s Not All Good News 13 The Broderick PSF Leadership Model 14 Chapter 2: Shared Vision, Values, and Culture 17 Building, communicating, and maintaining Five Essentials of Vision, Values, and Culture 20 Embedding Values and Culture 22 The Reinforcement of Values and Culture Begins with Recruiting 23 Telling the Firm’s Story Reinforces the Culture 24 Teams Teach You How to Live and Work in the Firm 24 Constant Communication Is Critical 25 Celebrate and Reward Good Behavior 28 Making Values Stick 28 Revitalizing Vision, Values, and Culture 31 Chapter Summary 38 Chapter 3: People 39 Recruitment, training, and evaluation Seven Essentials of Talent Management 41 Recruiting: Refreshing the Ranks 43 Interviewing and Selection: Choosing the Best Candidates 46 Mapping a Career Path 47 Training: Fostering Connectedness and Commitment 51 Mentoring: Providing Personal and Professional Support 55 Performance Evaluations: Frequent and Thorough Feedback 60 Diversity Looms Large–and Will Continue to Pose a Major Challenge 62 Chapter Summary 63 Chapter 4: Portfolio 65 Strategy, client mix, and relationship management Five Essentials of Client Portfolio Management 67 Mastering the Client Management Life Cycle 69 Step One: Strategically Plan and Review the Client Portfolio 70 Step Two: Onboard New Clients 75 Step Three: Sustain and Grow Accounts 76 Step Four: Solicit Client Feedback 88 Step Five: Review and Measure Results 91 Chapter Summary 94 Chapter 5: Services 95 Strategy, innovation, and knowledge sharing Four Essentials of Successful Service Portfolio Management 97 Follow the Service Strategy Cycle 98 Step One: Review the Service Portfolio 99 Step Two: Stimulate and Capture New Ideas 102 Steps Three and Four: Select the Best Ideas, and Take Them to Market 108 Step Five: Share Knowledge 111 Four Essentials of Knowledge Management 112 Chaper Summary 119 Chapter 6: Finance 121 Planning, metrics, and reporting How Do the Top Firms Manage Finance? 123 Financial Planning and Budgeting 124 Forecasting 126 Metrics to Monitor the Business 127 Revenue 129 Profitability 130 Utilization 131 Pricing 132 Leverage 136 Performance Efficiency 137 Early Warning Signs 138 Reporting 139 Transparency and Accountability 142 Chapter Summary 146 Chapter 7: Positioning 147 Brand, marketing, and sales Five Elements of a Successful Market Strategy 149 The Power of Brand 151 Determine the Market and Brand Positioning 151 Embed and Build the Brand 155 Keep the Message Clear and Consistent 160 Regularly Test Brand Strength 160 Marketing 161 Sales 162 Building a Marketing and Business Development Plan 164 Firm-wide Brand Initiatives 164 Business Unit Plans 166 Master Plan, Timeline and Budget, Tracking and Measurement 167 Thought Leadership: The Most Powerful Way to Grow the Business 170 The Role of the Marketing Professional 175 Areas of Focus for the Marketing Department 177 Chapter Summary 182 Chapter 8: Partnership 183 Equity, selection, and compensation Six Characteristics of Enduring Partnerships 184 Selecting an Ownership Structure 186 Advantages and Disadvantages of Ownership Structures 187 Public Versus Private 192 To Sell or Not to Sell 195 Equity Programs to Attract and Retain the Best 197 Rewarding the Partners: Dividing the Pie 203 Distribution Models 203 Evaluating Performance 205 Partnership Performance Criteria 208 Partnership Selection: A Pivotal Decision 211 Criteria for Promotion to Partnership 212 Partner Promotion Process 213 Chapter Summary 216 Chapter 9: Strategy 219 Process, responsibility, and accountability Why Strategic Planning Matters 221 Five Essentials for Successful Strategic Planning 223 Orchestrating the Planning Process 226 Long-Term Planning 227 Annual Planning 231 Review, Monitor, and Update 232 Accountability 234 Chapter Summary 236 Chapter 10: Structure 237 Design, governance, and style Why Getting It Right Is So Challenging 239 Seven Essentials for a Successful Infrastructure and Governance Model 240 Organizational Structure: The Scaffolding That Supports the Firm 243 Board of Directors: Composition and Selection 244 Chairman: Selection and Role 247 CEO: Selection, Role, and Succession 248 Management Committee: Composition and Selection 253 Business Units: Structure and Seat of Power 254 Other Functions/Special Initiatives 257 Administrative Support 257 Changing the Structure 258 Governance Style 259 Chapter Summary 263 Chapter 11: Style of Leadership 265 Characteristics, grooming, and advice Essential Characteristics of a Successful Leader: Emotional Intelligence and People Skills 267 Good Influencer/Builder of Coalitions 268 Inspirational and Passionate 268 Visionary 268 Good Listener 269 Good Communicator 271 Understands the Business 274 To Bill or Not to Bill 274 Grooming a Global Leadership Corps: Finding and Nurturing Future Leaders 278 Some Parting Advice for Leaders 284 Author’s Note 286 Index 287 Lessons from Leaders Chapter 2: Shared Vision, Values, and Culture Teaming at Cravath 26 Booz Allen Hamilton Core Values 29 Edelman Revisits Vision and Values 32 Korn/Ferry Changes Its Vision and Culture 34 Chapter 3: People Recruiting at ghSMART 48 Career Development at Booz Allen Hamilton 50 Latham & Watkins Multistage Career Training 53 Training at Bain & Company 56 Plante & Moran’s Team-Based Mentoring 59 Chapter 4: Portfolio Grant Thornton Client Experience Program 77 Black & Veatch Client Portfolio Mix 81 Account Management at Burson-Marsteller 83 Client Management at Ernst & Young 87 Edelman’s Client Feedback Program 90 Chapter 5: Services Deloitte Australia’s Innovation Program 104 CSC’s Office of Innovation 107 Knowledge Management at Grant Thornton 116 Chapter 6: Finance Black & Veatch Forecasting Process 128 Metric Management at Gensler 141 ghSMART’s Budget, Dashboard, and Review Process 144 Chapter 7: Positioning Brand Management at Skadden, Arps 156 Euro RSCG Life Culture Scan 158 Growing an Industry Program at Ernst & Young 168 Thought Leadership at Booz & Company 174 Chapter 8: Partnership Slater & Gordon Becomes the First Law Firm to Go Public 193 The Acquisition Process at Baker Robbins & Company 196 Gensler’s Principal Evaluation Process 207 Compensation Criteria at Eversheds 210 Making Partner at Egon Zehnder International 215 Chapter 9: Strategy Planning at Peppercom 225 Hewitt’s Planning Process 229 Annual Planning at Ernst & Young 233 Chapter 10: Structure Clifford Chance Offshoring Program 242 Election Process at Skadden, Arps 250 A.T. Kearney Revamps Structure and Governance 261 Chapter 11: Style of Leadership Ogilvy Public Relations Worldwide: Leading Growth 270 KPMG: Leading Through a Crisis 272 Clifford Chance: Leading Through Transition 275 Cultivating Leadership at O’Melveny & Myers 281 Emerging Leaders Program at Dewberry 283

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Book SynopsisIn Learn or Die, Edward D. Hess combines recent advances in neuroscience, psychology, behavioral economics, and education with key research on high-performance businesses to create an actionable blueprint for becoming a leading-edge learning organization.Trade ReviewAs digital technologies race ahead there is a growing need for creativity and innovation. But how can we build organizations that foster the highest levels of creativity and innovation? Learn or Die is a blueprint for creating such organizations. -- Erik Brynjolffson, Co-author, The Second Machine AgeIn Learn or Die Ed Hess knits an impressive fabric of insights from widely disparate strands of thought, experience, research, and real cases. Hess harnesses new evidence to challenge old nostrums. Practical and provocative, this book ranges across vital issues such as learning, innovation, team-building, and leadership. Read this book and prosper; read it before your competitor gets to it. -- Robert Bruner, Dean, Darden School of BusinessThis book does a beautiful job bringing together the most important ideas in organizational learning, established by academics and practitioners over the past thirty years or more, into one place. -- Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business SchoolAn excellent book. In Learn or Die, Edward D. Hess captures a central element to enhancing and sustaining success as a business organization or as one of its leaders—being a high-performance learning organization. This book is a thought-provoking study of the technological advances making this need ever more relevant and provides a comprehensive roadmap of the culture, leadership, employee learning behaviors, HR policies and other organizational processes necessary to build and lead such an organization. -- Roger Carlile, Executive Vice President and CFO, FTI ConsultingLearn or Die is a thoughtful and easy-to-read synthesis of the leading thinking on organizational and individual learning. Not only does Hess neatly summarizes what a savvy business person needs to know, but he also provides practical suggestions that will allow the reader to take action. This book contains essential lessons on an important topic—I highly recommend it. -- Joe Timko, chief strategy officer, ADPLearn or Die is a tremendous look into the requirements of high performance individual and team learning. Ed Hess does a masterful job of conveying that learning happens best in a humanistic work environment, enabled by leaders who in reality are great coaches striving to serve others. Learn or Die will help anyone who wants to improve themselves—it changes the game. -- Sam Presti, executive vice president and general manager of Oklahoma City ThunderThe smart money is on innovation, which depends on personal and group learning. Ed Hess combines a tour d'horizon of what is known about individual learning and about conducive environments for organizational learning with fascinating case studies of companies who use learning to win. Any leader who needs to encourage innovation will find information and reflections that will be both humbling and inspiring. -- Michael Balay, head of global strategy, Cargill, Inc.Learn or Die in a masterful manner makes it clear that consistent business growth can only be achieved through learning—there is no other way—and that the pace of business change today requires a scientific approach to building a high performance learning organization. For those responsible for leading, Learn or Die should be mandatory reading. -- Terry S. Brown, chairman and chief executive officer, Edens Investment TrustLearn or Die allows the reader to not only to visualize the future, but also, and more importantly, to create the future by unleashing the power and potential of building a learning organization. It has been demonstrated that strategies, systems and processes can be copied by others, yet a company's people, and the way they learn, are true differentiators. Ed Hess captures the essence of a high performing organization and shares his "secret sauce" through an actionable blueprint for becoming a leading-edge learner and creating a high performing organization. -- Jeffrey S. Shuman, senior vice president and chief human resources officer, Quest DiagnosticsEd Hess is doing some of the most interesting and important work in management today and his newest book, Learn or Die, is already my personal favorite. This book is characteristic of all of Ed's work—providing wise but straight-forward and pragmatic advice on finding the right people, creating the right environment and installing the right processes to embed learning. In a globalizing world, where adapting to and learning from difference is likely to be the most critical source of competitive advantage, Learn or Die is a must read for any manager interested in solid, research-based advice on how to survive the increasingly unpredictable, chaotic world we live in. -- Jeanne Liedtka, coauthor of Solving Problems with Design ThinkingTo achieve and sustain real business success in the 21st century—individual and organizational—you need to understand and leverage the new science of learning. Fortunately, there's "Learn or Die" by Ed Hess, who explains the "why" and "how" better than anybody. This deeply informed, yet practical book provides the new road map for a better "you" and a better company. Read or miss out. -- Andy Fleming, CEO, Way to Grow, Inc.Learn or Die makes a compelling case for the need to create high-performance, human-oriented learning organizations—and for the remarkable degree to which we are all capable of succeeding as leaders by following a path of ongoing, integrative learning. Combining fascinating behavioral research, actionable advice, and superb analysis of real-world business examples, Ed Hess has crafted essential reading for those seeking to prepare their organizations—and themselves—to thrive in a global marketplace characterized by rapid change, fierce competition, and a desperate need for leadership based on principles that are smart, sustainable, and, above all, humane. -- Ming-Jer Chen, former president, Academy of ManagementI read Learn or Die and found myself intrigued and frankly, a little uncomfortable. So I read it a second time and found that it made me rethink many aspects of my own management style and the guidance I provide our portfolio companies.What hit me like a ton of bricks from Ed's research was the realization that the current approach based on traditional management techniques and performance metrics was unlikely to be both effective and sustainable in the rapidly changing, Darwinian world of venture capital investing and technology innovation. His vision of the learning systems and cultural commitments that define a truly high performance organization is a must read for any business that wants to prepare itself to meet the challenges and succeed in todays business environment—before its too late. -- Frank H. Foster, managing partner, Draper Fisher Jurvetson Frontier and the Gideon Hixon FundThis is by far the best book I've read on the subject of learning. -- Shane Parrish * Farnam Street Weekly *Learn or Die is a book everyone who is serious about learning and growth - personally or organizationally - should read. If you thought you were serious about it, Learn or Die will take you to a whole new level with tools, case studies, and insights that will challenge your commitment to learning. * Leadership Now *A must-read for learning professionals. * TD: Talent Development Magazine *Hess does the great service of examining the processes of both organizational and individual learning.... [He] conducts a dialogue with readers that is refreshingly unobscured by jargon and cant.... How refreshing it is to have a serious discussion of these important issues. Bravo! * Choice *Table of ContentsAcknowledgmentsPart I: The Science of Learning1. Learn or Die: Building a High-Performance Learning Organization2. Learning: How Our Mind Works3. Emotions: The Myth of Rationality4. Learning: The Right People5. Creating a Learning Environment6. Learning Conversations7. Critical Thinking Tools8. A Conversation with Dr. Gary KleinPart II: Building a Learning Organization9. Bridgewater Associates, LP: Building a Learning "Machine"10. Intuit, Inc.: "It's Time to Bury Caesar"11. United Parcel Services, Inc.: Being "Constructively Dissatisfied"EpilogueNotesBibliographyIndex

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Book SynopsisTrade Review“This brief but powerful book is a much-needed—and timely—Guide for the Perplexed Citizen, and it is as wise as it is witty. Capitalism and Democracy is a masterful synthesis of disparate sources, and a highly intelligent assessment and critique of arguments advanced by various economists, political theorists, and politicians. Spragens’s prose is pithy, clear, and a delight to read.” —Terence Ball, co-author of Political Ideologies and the Democratic Ideal“Capitalism and Democracy is a remarkably evenhanded book, and especially so in these highly contentious days. Spragens joins a sophisticated understanding of political theory to economic analysis and provides a fuller account of what is at stake in debates about the extent to which the market should be ‘free’ and the government should ‘interfere’ with it than one usually finds in writings on these matters. I read it practically straight through and found it almost as enjoyable as reading a good novel.” —Richard Dagger, author of Playing Fair"The free-market process is ultimately based on the reality of who we are as human beings. The free economy is not an ‘instrument’ but a ‘process’ which allows the ‘flourishing’ of the human person. . . . Spragens’s study is a most worthwhile contribution in this ongoing discussion." —VoegelinViewTable of ContentsForeword Introduction 1. The Political Economy Debate: What Brings Prosperity? 2. The Moral Philosophy Debate: Are Market Outcomes Morally Acceptable? 3. Markets and the Good Society 4. Why No Slam Dunk Answers 5. Conclusion: Toward Reasonable Judgements

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Book SynopsisA sweeping history of early American trade and the foundation of the American economyTrade ReviewRecipient of The Society of Colonial Wars in the State of New York’s 69th Annual Distinguished Book Award“Thomas Truxes demonstrates that trade was the essential element in the success of Britain’s American colonies—and of their revolution. He weaves together contemporary opinion and modern analysis in highly readable prose, always with the telling detail.”—Karen Ordahl Kupperman, author of Pocahontas and the English Boys“A dazzling tour de force of erudition and empirical heft. This is an indispensable and extraordinary work, immediately the authority in the field.”—Trevor Burnard, University of Hull“We could have no better guide than Truxes explaining incisively how American colonial merchants enriched their communities through licit and illicit trade, and how this enrichment was the product of slavery and the slave trade.”—Nicholas Canny, author of Imagining Ireland’s Pasts“Sailing across four centuries and comprehending multiple perspectives, Thomas Truxes offers us a fascinating new understanding of a complex development that subjugated black laborers, strengthened white enterprisers and inhabitants, and ultimately facilitated an uneasy independence.”—David Hancock, University of Michigan

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Book SynopsisRival physicists collide in a vortex of academic feuds and fake dating shenanigans in this delightfully STEMinist romcom from the New York Times bestselling author of The Love Hypothesis and Love on the Brain.   The many lives of theoretical physicist Elsie Hannaway have finally caught up with her. By day, she’s an adjunct professor, toiling away at grading labs and teaching thermodynamics in the hopes of landing tenure. By other day, Elsie makes up for her non-existent paycheck by offering her services as a fake girlfriend, tapping into her expertly honed people-pleasing skills to embody whichever version of herself the client needs.   Honestly, it’s a pretty sweet gig—until her carefully constructed Elsie-verse comes crashing down. Because Jack Smith, the annoyingly attractive and arrogant older brother of her favorite client, turns out to be the cold-hearted experimental physicist who ruined her mentor&rs

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Book SynopsisFor the first time in history, the globe is dominated by one economic system. Capitalism prevails because it delivers prosperity and meets desires for autonomy. But it also is unstable and morally defective. Surveying the varieties and futures of capitalism, Branko Milanovic offers creative solutions to improve a system that isn't going anywhere.Trade ReviewA brilliant sequel to the pathbreaking Global Inequality. Drawing on original research and a typically wide sweep of history, Branko Milanovic poses all the important questions about our future. -- Gordon Brown, former Prime Minister of the United KingdomBranko Milanovic, a master economic statistician, here divides modern capitalism broadly into two versions: the ‘liberal’ one found in the West, and the ‘political’ one that has emerged in China. In this searching and richly argued work he weighs the choices we face and discusses whether the future may lie with one version, alone. -- James K. Galbraith, author of The End of NormalLeaves little doubt that the social contract no longer holds. Whether you live in Beijing or New York, the time for renegotiation is approaching. -- Edward Luce * Financial Times *Countries with larger tax cuts experienced bigger increases in inequality… [The consequences] are richly detailed in Capitalism, Alone… Builds on Milanovic’s previous book, Global Inequality… Ideally the two should be read together… [Milanovic] belongs to a new generation of data-driven economists who have helped track what has happened to income distribution in recent years. -- Liaquat Ahamed * New Yorker *Milanovic outlines a taxonomy of capitalisms and traces their evolution from classical capitalism before 1914, through the social-democratic capitalism of the mid-20th century, to ‘liberal meritocratic capitalism’ in much of the rich world, in particular America. He contrasts this with the ‘political capitalism’ found in many emerging countries, with China as the exemplar. These two capitalistic forms now dominate the global landscape. Their co-evolution will shape world history for decades to come. * The Economist *Few economists can compete with [Milanovic’s] stunning erudition, or with his skill in weaving together seemingly disparate figures with complex philosophical ideas to produce a coherent thesis that feels highly relevant to our troubled times. Capitalism, Alone is one of the most ambitious economics books published this year, in terms of its breadth and scope, and definitely one of the most fascinating. * ProMarket *The book is erudite, illuminating…Milanovic is well credentialed to take on this large and daunting subject…Scholarly and festooned with data, but also narrative in style and engaging to read…Milanovic chronicles the rise of authoritarian capitalism, both in nations that once epitomized liberal capitalism such as the U.S. and in countries like China, which are partly capitalist but show no signs of turning liberal…As a virtuoso economist, Milanovic is superb when he is compiling and assessing data. -- Robert Kuttner * New York Review of Books *A remarkable book, possibly the author’s most comprehensive opus so far…I highly recommend Capitalism, Alone to all readers and scholars interested in challenging their understanding of the (supposed) sole socio-economic system we live in. -- Roberto Iacono * LSE Review of Books *An extraordinarily valuable book for anyone who wants to gain an understanding of current topics in economic research and their bearing on policy debates. -- Matt Mazewski * Commonweal *May turn out to be a seminal work on the fin de siècle de capitalisme…His conclusions and concepts, make extraordinary contributions to considerations of the state of capitalism. * Business Day *A scholar of inequality warns that while capitalism may have seen off rival economic systems, the survival of liberal democracies is anything but assured. The amoral pursuit of profit in more liberal capitalist societies has eroded the ethical norms that help sustain openness and democracy, he argues; now that tendency threatens to push such places in the direction of more authoritarian capitalist societies, such as China. * The Economist *This fascinating book offers a big-picture view of economic and social history over the past two centuries…But Milanovic is not confident that a more equal capitalism will emerge. -- Richard N. Cooper * Foreign Affairs *An ambitious and provocative examination of the present and the future of capitalism. It is a valuable, data-rich, and thoughtful addition to several recent books examining the challenges facing this economic system…Milanovic says that while capitalism cannot be replaced—at least in the foreseeable future—it can be improved. -- Zia Qureshi * Finance & Development *Attempts to make sense of the new world order and what could come of it. For that, it deserves to be read…An interesting and important read about the state of capitalism today and the directions it may take in the future. Milanovic’s history of focusing on economic data—rather than simplistic theory—and his healthy skepticism of meritocratic capitalism ensure that Capitalism, Alone will inform and provoke readers. * New York Journal of Books *Capitalism, Alone is an excellent work that covers a broad swath of the history of modern capitalism. -- Edward Wolff, author of A Century of Wealth in AmericaMilanovic has written what may be his most ambitious book yet. Featuring his trademark clarity and erudition, Capitalism, Alone contains wide-ranging and thoughtful insights into the nature of capitalism as it is currently structured and considers how it will evolve in the coming century. -- Arjun Jayadev, Azim Premji UniversityBranko Milanovic, the master narrator of global equality, brings an entirely new perspective to the topic in this remarkably astute book. By tracing the deep and evolving ideological foundations of capitalism and communism and analyzing the rise of Asia and particularly China, he contributes thought-provoking insights on the critical role of institutions and ideology for the long-term prospects of global economies. -- Debin Ma, London School of Economics and Political ScienceWhen politicians, pundits, and academics speak of a growing competition, or even a New Cold War, between the United States and China, one thing that is not asked enough is what is being competed for. Likewise, when we speak of an ‘American’ or ‘Western’ model, in contrast to a ‘Chinese’ one, it is worth asking what or who exactly is being modeled, and to what end. One of the virtues of Branko Milanović’s new book, Capitalism, Alone, is that it addresses these questions head-on and with useful insights and results. -- Nils Gilman * American Interest *Milanovic gives an impressive amount of space and effort in his book to provide a thorough analysis of the role of corruption in globalization…What I have always most valued about Branko Milanovic is his willingness to follow his intuition to open up new aspects of the political discussion. I may not agree with him on some issues, but I always come away greatly enriched by the experience. -- Mathew D. Rose * Brave New Europe *A data-rich, provocative account of where capitalism is today and where it may be headed. -- Samuel Hammond * Quillette *A gift to those of us grappling with economic and political inequality, as we seek ways to promote a fairer and more productive, sustainable society. -- Tim Page * Trades Union Congress (TUC) blog *[The] first three chapters are brilliant, original and make for gripping reading…Relish the erudition and panache. -- Duncan Green * From Poverty to Power *An excellent new book on the past, present, and future of economic systems. -- Umair Javed * Dawn *Milanovic writes as a good teacher, telling us what is coming, sharing the content, and then reminding us what we just learned. He takes the reader on diverting side journeys into the history of communism, the implausibility of a universal basic income, and even a brief summary from first principles of the past development and possible trajectories of Western liberal capitalism. The effect can be both exhilarating and overwhelming…Capitalism, Alone is a book to scribble questions all over, and then read again. -- Glyn Davis * Inside Story *Milanovic’s method is eclectic and empirical, informed by Marxist concepts but not limited to them. -- Max B. Sawlicky * Jacobin *Milanovic’s greatest contributions in Capitalism, Alone come from his fresh approach to the history of different capitalist countries. His taxonomy of Western countries evolving from classical, social-democratic, and now liberal-meritocratic capitalism helps us put the current state of affairs into better context and think about the ways policy can and cannot improve the system…His analysis of the forces and magnitudes of different kinds of inequality give a more nuanced story than is often found in public discussions. -- Will Compernolle * Liberal Currents *The conceptions of political and liberal meritocratic capitalism prove to be both novel and compelling…Milanovic’s proposition is valuable as framework for understanding the future of political capitalism, within China and beyond. -- Panthea Pourmalek * Journal of East Asian Studies *A readable and thought-provoking book, providing a concise introduction to some of the most important issues of our time. -- Kevin Hjortshøj O’Rourke * Society *[Milanovic] brings readers broader perspectives than most western economists. -- Martin Sandbu * Financial Times *

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Book SynopsisTrade Review"Finalist for the Los Angeles Times Book Prize in History""Winner of the Henry Adams Book Prize, Society for History in the Federal Government""Winner of the PROSE Award in North American History, Association of American Publishers""Honorable Mention for the Theodore Saloutos Book Award, Immigration and Ethnic History Society""Finalist for the Shapiro Book Prize, The Shapiro Center for American History and Culture at The Huntington""In his superbly researched and briskly narrated The Deportation Machine, Adam Goodman, an assistant professor of history and Latin American and Latino studies at the University of Illinois at Chicago, comprehensively recasts the way we think about expulsions from the US and their effects."---Julia Preston, New York Review of Books"Could not be timelier. The Deportation Machine provides new, crucial insights into the history of migrant expulsion and the origins of today's crises."---Hilary Goodfriend, NACLA Report on the Americas"The Deportation Machine is the first book to measure accurately the magnitude of exclusion and removal in modern American history. With painstaking archival work, Goodman tracks the true, and truly devastating, extent of removal policies. He makes an essential contribution."---Allison Brownell Tirres, Public Books"Adam Goodman, a professor at the University of Illinois at Chicago, examines how immigration policies and practices have been shaped as much by those who interpret, administer, execute and enforce the laws as by those who write them. . . . Although these measures may appear extreme, distasteful and even un-American, they are, Goodman reminds us, a continuation rather than a deviation from past practices."---David Nasaw, New York Times Book Review"[A] superb history. . . . The Deportation Machine unearths policies and practices that have received scant attention and contributes immeasurably to our understanding of the dark side of immigration policy."---Susan Hartmann, H-Net Reviews"Deportation policy in the United States is nonsensical because it is determined by two opposing impulses: racist hate and greed. We want immigrants because they do cheap work we won’t do ourselves, but we don’t want them because they represent, in the eyes of some Americans, a threat to our way of life. . . . Goodman is sharp on this contradiction. He demonstrates that the federal government’s immigration policy emerges from a desire both to control the borders and to cater to employers, who want to maintain a ‘well-regulated, exploitable migrant labor force."---Rachel Nolan, Harper's Magazine"Exacting study of the historical roots of U.S. deportation policies. . . . [Goodman] confidently handles arcane historical details and a volatile subject. A well-researched historical discussion with clear current relevance." * Kirkus Reviews *"Adam Goodman’s The Deportation Machine offers an expansive, readable, and thought-provoking rethinking of the history of deportation in the United States. . . . [A] sweeping, engaging overview of U.S. deportation that will encourage scholars of immigration and the state to think differently about practices of exclusion today."---Abigail Andrews, American Journal of Sociology"Indeed, there is now a burgeoning critical deportation literature in law, history, and the social sciences. In The Deportation Machine, Adam Goodman offers a powerful, well-written, thoughtful addition to this emerging body of work."---Daniel Kanstroom, Western Historical Quarterly"For sociologists and political scientists studying deportation, the book provides a clear and expansive narrative about the ways in which formal deportation, voluntary departure and self-deportation feed into each other and have profoundly shaped the way non-citizens are deported from the United States from the late 19th century to present day."---Laura Cleton, International Migration"Goodman’s analysis of the human costs of the business of deportation represents another critical contribution to our understanding of expulsion and of the role that profits play in keeping the deportation machine functioning. . . . [An] engaging and beautifully written book."---Maddalena Marinari, California History"A fine and comprehensive history of deportations from the United States."---Raymond L. Cohn, EH.net

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Book SynopsisIt’s the perfect meeting of minds. One, a general whose epigrammatic lessons on strategy offer timeless insight and wisdom. And the other, a visual thinker whose succinct diagrams and charts give readers a fresh way of looking at life’s challenges and opportunities. A Bronze Age/Information Age marriage of Sun Tzu and Jessica Hagy, The Art of War Visualized is an inspired mash-up, a work that completely reenergizes the perennial bestseller and makes it accessible to a new generation of students, entrepreneurs, business leaders, artists, seekers, lovers of games and game theory, and anyone else who knows the value of seeking guidance for the future in the teachings of the past. It’s as if Sun Tzu got a 21st-century do-over. Author and illustrator of How to Be Interesting, Jessica Hagy is a cutting-edge thinker whose language—comprising circles, arrows, and lines and the well-chosen word or two—makes her an ideal phTrade Review“Charts and graphs cartoonist Jessica Hagy has turned [The Art of War] to her own purposes. In The Art of War: Visualized, she updates Sun Tzu's strategic advice as pithy infographics for contemporary readers.” -- Fast Company co.Create “Hagy’s book may appeal to managers in a way the original doesn’t because she’s taken what has always been considered metaphorical business wisdom and visualized it, sometimes literally, as business wisdom.” -- The Harvard Business Review

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Book SynopsisA detailed history of how sick building syndrome came into being: how indoor exposures to chemicals wafting from synthetic carpet, solvents, and so on became something that office workers felt and protested againstTrade Review“Sick Building Syndrome and the Problem of Uncertainty is all at once about the women’s health movement, ventilation, cybernetics, virology, and chemical toxicity. It is labor history and medical history wrapped into a fiercely disputed knot. Unraveling that tangle, and using the Syndrome to tell us about who we were at the turn of the millennium, Michelle Murphy has written a remarkable, insightful book.”—Peter Galison, author of Einstein’s Clocks, Poincaré’s Maps: Empires of Time“How does an illness come into being? In this provocative study, Michelle Murphy takes us on a journey into the making of an environmental illness, into the spaces of the modern office building, gendered labor practices, and workers’ bodies to reveal what is perceived and what is invisible in the built environment where many Americans spend their working days. How sick buildings and indoor air pollution became visible problems in environmental health is a story that takes us far beyond the architectural history of office buildings. It takes us deep into the architecture of reality: into how we know and what we know about environmental exposures and the uncertainties they pose both to knowledge and human health.”—Gregg Mitman, author of The State of Nature: Ecology, Community, and American Social Thought, 1900–1950Table of ContentsAcknowledgments ix Introduction 1 1. Man in a Box: Building-Machines and the Science of Comfort 19 2. Building Ladies into the Office Machine 35 3. Feminism, Surveys, and Toxic Details 57 4. Indoor Pollution at the Encounter of Toxicology and Popular Epidemiology 81 5. Uncertainty, Race, and Activism at the EPA 111 6. Building Ecologies, Tobacco, and the Politics of Multiplicity 131 7. How to Build Yourself a Body in a Safe Space 151 Epilogue 179 Bibliography 181 Notes 213 Index 241

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Book SynopsisThe ultimate business how-to book by the icon of American business and one of the world''s most revered and respected leaders, Jack Welch, former CEO of General Electric.Winning explores the changes of recent times and the new economic realities, and more than that, it identifies the central, immutable principals of doing business right and doing it well.Winning is a book for the people in business who sweat, get their nails dirty, hire, fire, make hard decisions, and pay the price when those decisions are wrong, said Welch. I see this book as a handbook for people in the trenches, turning their companies and the economy around, not just today, but for years to come. I think it will be useful for people just starting their careers or their own businesses to seasoned managers running multi-billion dollar enterprises. I''ve learned an enormous amount about what works and what doesn''t work throughout my career and I''m very excited about sharing it in Winning.Welch will teach people how to win in business by distilling his experience in three critical areas: working within an organization, dealing with competitors, and handling matters of life and career. Critical to Welch''s writing such an accessible, useful guide is his unique collaboration with his wife, Suzy, the former editor of the Harvard Business Review, who brings expertise in management, writing talent and a woman''s sensibility to articulating the components of Welch''s success.Trade Review“Manager of the Century”— Fortune “Jack is the Tiger woods of management. All CEOs want to emulate him. They won’t be able to, but they’ll come closer if they listen carefully to what he has to say”— Warren Buffett, Chairman, Berkshire Hathaway “An American treasure, Jack Welch teaches us how a leader with keen intellect, guts, and honor can impart courage to people around him, weather unexpected storms, inspire confidence, and take an organization to greater and greater heights. His formula challenges all of us and any institution striving for excellence.”— Bernadine Healy, M.D., President and CEO, American Red Cross

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Book SynopsisAn ethnography of Wall Street, investment bankers and the cultural logics of finance.Trade Review“Karen Ho has picked an excellent time to publish her fascinating new study . . . of Wall Street banks. . . . As field-sites go, Wall Street is not classic anthropological territory: ethnographers typically work in remote, third-world societies. . . . Ho nevertheless embarked on her study in classic anthropological manner: by blending into the background, listening intently, in a non-judgmental way – and then trying to join up the dots to get a ‘holistic’ picture of how the culture works. That patient ethnographic analysis has produced a fascinating portrait that will be refreshingly novel to most bankers.” -- Gillian Tett * Financial Times *“Ho's study shows the intense competitiveness that is instilled in these primarily Ivy League recruits even before they are finished with their Bachelor's degrees. And she examines the myth that stockowners and companies are best served by maximizing shareholder profits. If anything, this book gives faces to the people who work in that abstract entity called Wall Street that seems to affect our world so much of late. I highly recommend it, especially if you have no idea how the world of high finance operates.” -- James Franco * Huffington Post *“After several decades when anthropologists at last overcame their inhibitions concerning the study of money, Karen Ho’s book . . . seems to mark a coming of age for the contemporary discipline. . . . The intelligence of its author shines through Liquidated. . . . I found it rewarding to read and reflect on, a landmark in the burgeoning anthropology of money.” -- Keith Hart * American Ethnologist *“The book’s great strength lies in Ho’s careful observation of the means by which people succeed or fail on Wall Street, as she punctures many of the assumptions about how markets work.” -- Keir Martin * TLS *“[A] unique portrait of the industry that asks pertinent questions about constant change, job insecurity, and the banker’s identity. . . . Liquidated: An Ethnography of Wall Street asks many questions that those who work in the investment field should ask themselves. . . . Although many in the financial industry will not agree with Ho’s hypotheses and conclusions, they will be challenged by the questions she raises and enthralled by the body of fieldwork she presents.” -- Janet J. Mangano * Financial Analysts Journal *“Ho’s refreshing ethnography of the daily lives of Wall Street investment bankers . . . outlines a web of practices, beliefs and structures that may be vital to understanding what keeps the market system in place despite built-in instabilities.” * Publishers Weekly *“Karen Ho is my hero. . . . Her ethnography of investment bankers in the late 1990s, Liquidated, depicts the bravado, callousness, and contradictions that are the hallmarks of investment banking culture.” -- Mitchel Y. Abolafia * American Journal of Sociology *“Liquidated is an interesting description of many of the practices and orientations that exist in large investment banks, one that confirms what the reader may suspect: that these institutions are forcing-grounds for the sort of hubris and invulnerability that goes with the phrase ‘Masters of the Universe’, the incomprehensible money that sales staff receive, and the idea that they are ‘doing God’s work’. It also, however, indicates the reverse of the strength of the social studies of finance. Liquidated may help explain why those in investment banks think and operate in the ways that they do.” -- James G. Carrier * Journal of the Royal Anthropological Institute *“Liquidated is a must-read book for anyone interested in how legions of recruits from Ivy League colleges come to espouse and enact the twisted bundle of class interests and market ideology that constitutes neoliberal capitalism.” -- Kathryn Dudley * American Studies *“The book contains many wonderful insights, and is a veritable mine of quotations from Wall Street participants. . . . The book is, moreover, extremely well written throughout . . . . [A]n informed and informative text.” -- Brett Christophers * Environment and Planning A *“Although written for a mostly academic audience, the book becomes easily digestible because of the summaries Ho adds in each section. She connects well the main theme throughout any areas of the book. Ho’s views should not be considered ‘anti-Wall Street’ but viewed as an analysis of Wall Street’s effect on the American community and the financial markets. This book should be read by Wall Street investment bankers and corporate managers to better understand the social values and responsibilities of corporations and the role that they play in the American community.” -- Linda Kee-Koa * International Examiner *“[E]ngaging and hard to put down. . . Karen Ho’s book is a must-read for anyone contemplating joining one of the major global banks. . . . Actually, even faculty of our elite schools are starting to question why so many of their graduates end up in finance. Karen Ho’s book should be required reading for students and faculty at these schools.” -- Ben Lorica * Quant Network *Table of ContentsAcknowledgments ix Introduction: Anthropology Goes to Wall Street 1 1. Biographies of Hegemony: The Culture of Smartness and the Recruitment and Construction of Investment Bankers 39 2. Wall Street's Orientation: Exploitation, Empowerment, and the Politics of Hard Work 73 3. Wall Street Historiographies and the Shareholder Value Revolution 122 4. The Neoclassical Roots and Origin Narratives of Shareholder Value 169 5. Downsizers Downsized: Job Insecurity and Investment Banking Corporate Culture 213 6. Liquid Lives, Compensation Schemes, and the Making of (Unsustainable) Financial Markets 249 7. Leveraging Dominance and Crises through the Global 294 Notes 325 References 353 Index 369

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Book SynopsisA guide to new ambitions in work, relationships and learning, by our most inspired thinker on society and community.Scintillating . . . prophetic . . . engaging - Financial TimesA masterpiece - The TimesWhat is worth knowing? What does it mean to be alive? Where can one find nourishment for the mind? What is the great adventure of our time? What is a wasted life? What can the poor tell the rich? What could the rich tell the poor? How many ways of committing suicide are there? How can prejudices be overcome? How else can one think about the future, apart from trying to predict it or worrying about it? Is ridicule the most effective form of non-violent protest? How does one acquire a sense of humour? What stops people feeling completely at home in their own country? How many nations can one love at the same time? Why do so many people feel unappreciated, unlTrade ReviewScintillating . . . prophetic . . . engaging. * Financial Times. *A masterpiece. * The Times. *A challenge and a success . . . He is particularly good and funny on work and the apparently catastrophic affair we are having with management science. * Literary Review. *Without question the wisest book of the year . . . at once learned and delightful . . . a cure for the prevailing gloom, always on the side of joy, openness, enquiry and freedom . . . The guide we need to the art of living. * Le Grand Journal, Canal+, Paris. *One of the best books of the year. An erudite and mouth-watering manifesto for a new art of living. * Le Point Magazine, Paris. *Captivates by its brilliance and profundity. * El Mundo, Madrid. *Delightful and endlessly fascinating. * Jewish Chronicle. *Theodore Zeldin, philosopher and author of many books, including "An Intimate History of Humanity" has many new ideas that can truly set you thinking . . . New mantras for this age. * The Hindu, India. *A truly wonderful book. Even the contents gave me shivers of excitement. If your wish is to be alive then read this book. * Richard Watson, scenario planner and future trends author. *A priceless gem, a book that remains in the heart and mind like few others...incredibly inspiring . . . I would almost compare it to Montaigne and his Essays... often ironical, never banal . . . accessible to anyone, should absolutely be read, reread and studied in depth. * V. Petricciulo, Scientific adviser, European Research Council. *When readers start asking themselves the questions it poses, they find themselves living differently. A transformative book, full of wisdom that can be enjoyed by anyone from teenagers to centenarians. * Margaret Heffernan, CEO, entrepreneur, author, TV producer. *This book is unique in providing new frames to guide us in discovering how we want to live our lives. * Ron Emerson, Chairman, British Business Bank. *Essential reading. I am glad I read it now, but it's one I wish I could have encountered as a teenager . . . I argued with this book, I lived it . . . An enriching journey that will last a lifetime. * Sion Hamilton, Head of Retail, Foyles. *

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Book SynopsisWouldn't it be great if you could always get people to see things your way? Now you can. You won't go far in business if you can't bring people round to your way of thinking. Some people find it easy; the rest of us just need a little help.Trade ReviewI liked the tone and pace of the book, and enjoyed reading it this was an excellent, thorough book, that gave me a lot of food for thought . (The Bookbagh.co.uk, October, 2010). Hesketh s anecdotes give the book a personal edge not normally found in this type of material. (B2B Marketing, January 2011). ideal for anyone dealing with people at work, and particularly useful working in sales or customer service The MarketTable of ContentsPreface. Part 1 The Starting Point – People, Beliefs and Relationships. 1 – Daring to Begin. 2 – The Role of the Subconscious in Influence. 3 – How to be More Liked by More People. 4 – How to Remember People's Names. 5 – How to Develop Good Relationships. Part 2 Persuasion and Influence. 6 – The Five Keys to Persuasion and Influence. 7 – How to Create Genuine Empathy. 8 – Asking Questions and Accepting the Answers. 9 – Understanding Implications and Influence. 10 – Thinking Long Term and Getting Your Own Way. 11 – The Importance of Preparation in Influencing. 12 – Different Strokes for Different Folks. Part 3 Overcoming Objections and Negotiation. 13 – Techniques to Handle All Objections. 14 – The First Four Steps to Negotiation. 15 – The Final Four Steps to Negotiation. 16 – Getting People to Do What They Have Agreed to Do. Part 4 The Reasons People Buy What They Buy. 17 – The Psychology Behind Why People Buy What They Buy. 18 – Rarity. 19 – Empathy and Ego. 20 – Authority. 21 – Special Deal. 22 – Obligation. 23 – Nervousness. 24 – Social Pressure. 25 – How People Choose. 26 – Putting the Reasons Together. Part 5 How Memory, Learning and Communication Work. 27 – How to Get People to Remember What You Have Said. 28 – How Learning Works and Why Power Point Doesn't. 29 – How to be a More Effective Communicator. Part 6 Trust, Motivation and What You Need to do Next. 30 – The Seven Things that Really Matter in Relationships. 31 – How to Build Trust That Lasts a Lifetime. 32 – Motivation. 33 – Say What You Are Going to Do and Do What You Say. 34 – Influence, Persuasion and the Purpose of Life. Appendix: Philip's Purpose. Philip's Desiderata. About Philip Hesketh.

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Book SynopsisOne of the best classical methods of technical analysis brought up to dateThis book offers a modern treatment of Hurst''s original system of market cycle analysis. It will teach you how to get to the point where you can isolate cycles in any freely-traded financial instrument and make an assessment of their likely future course.Although Hurst''s methodology can seem outwardly complex, the logic underpinning it is straightforward. With practice the skill needed to conduct a full cycle analysis quickly and effectively will become second nature. The rewards for becoming adept are high conviction trades, tight risk management and mastery of a largely non-correlated system of analysis.In this extensive step-by-step guide you will find a full description of the principal tools and techniques taught by Hurst as well as over 120 colour charts, together with tables and diagrams. The Updata and TradeStation code for all of the indicators shown is also included.Find out more at: https://notes.hurstcycles.com/Table of ContentsAbout the author Acknowledgments and thanks Introduction 1. The Properties Of Cycles Introduction Basic Quantities Visualising Period and Amplitude How Cycles Combine Properties of Market Cycles Conclusion 2. Basic Tools I: Valid Trendlines Trend and Trendlines The Concept of Trendlines Trend Direction Trend Strength The Real Nature of Trend The Valid Trendline (VTL) The Key Role Played by VTLs Conclusion 3. Basic Tools II: Displaced Cycles - The FLD Introduction Properties of the FLD Plotting the FLD Applying FLDs FLD Combinations Conclusion 4. Isolating Market Cycles I Introduction Cycle Envelopes Phasing Analysis Set Up Conducting a Phasing Analysis Conclusion 5. Isolating Cycles II Introduction Spectral Analysis Phasing Analysis - Daily Chart Conclusion 6. Selection, Set Up And Entry Introduction Creating a Shortlist Scanning Charts Entering the Trade Short Selling Conclusion 7. Managing Open Positions Introduction Case Study - JP Morgan Chase 2002/2003 Conclusion 8. RSI And Elliott Wave Introduction RSI and Elliott Wave - The Basics Case Study I: Gold, November 2008 Case Study II: Euro/USD, January 2010 Conclusion Conclusion Appendices Appendix 1: Elliott Wave Patterns Appendix 2: FLD Code Appendix 3: Inverse Moving Average Code Appendix 4: Cycle Envelope Code Appendix 5: Diamonds Grid and Numbers Appendix 6: Final Diamond Placement Code Appendix 7: Discrete Fourier Transform Code Appendix 8: Volatility Index code Recommended further reading The Sentient Trader Index

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Book SynopsisDescribes two straight forward trading plans that eschew complicated indicators and focus on probable outcomes. This book is based around ten different daily situations that can occur in the futures market.

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Book SynopsisThe investment markets have never been more dangerous. Interest rates are at all-time lows; the sanctity of cash deposits is under threat; government bonds are expensive and offer ultra-low or negative yields; equity markets are largely detached from reality after years of loose monetary policy. Investors need to calibrate themselves to the realities of this extraordinary new environment so that they can protect their wealth and, ideally, prosper.In Investing Through the Looking Glass, longstanding portfolio manager and investment columnist Tim Price identifies and shatters a number of investment myths and misconceptions. He questions whether stock markets inevitably rise over the longer term, whether bonds continue to be relevant as a failsafe low-risk asset, whether professional fund managers represent smart money, and much more besides.But this is not just a counsel of despair. Having identified the problems besetting today''s investor, the focus then moves on to practical guidance to help investors preserve and grow their capital in this age of inflationary and deflationary uncertainty. Tim Price provides ideas on how to find attractive investments in distorted equity markets, on what might be the best-kept secret in finance, and how best to insure portfolios in an environment of heightened systemic risk.Investing Through the Looking Glass presents a route map for navigating one of the most challenging financial environments that anyone has ever seen. For the sake of your wealth, can you afford not to read it?

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