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Book SynopsisDo you remember the time we used to do New York in three hours?Even twenty years after its final flight, Concorde remains the pinnacle of aviation design. The aircraft is still unmatched, which has led to a vast swathe of material being written about the aeroplane itself. However, relatively little has been said about the people who designed it.Concorde, A Designer’s Life is an autobiography peppered with anecdotes from the team, humorous life stories and several ‘technibits’, all covering the design period of Concorde. Ted Talbot, who began his career at BAC as an aerodynamicist and later became chief design engineer, has combined the technical narrative with personal and family reminiscences to remind the reader that engineers have lives too.The path to Mach 2 was bumpy, with threats of cancellation and opposition from the Americans and the Russians, but this generally indicated to the Concorde team that they were on the right path! This informative, witty and thoroughly enjoyable peek into an unusual life is a valuable addition to any bookshelf.

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Book SynopsisNEW YORK TIMES BESTSELLER ? A NEW YORK TIMES NOTABLEBOOK OF THE YEAR?ONE OF THE WASHINGTON POST''s 50 NOTABLE WORKS OF NONFICTIONAn explosive, deeply reported exposé of McKinsey & Company, the international consulting firm that advises corporations and governments, that highlights the often drastic impact of its work on employees and citizens around the worldMcKinsey & Company is the most prestigious consulting company in the world, earning billions of dollars in fees from major corporations and governments who turn to it to maximize their profits and enhance efficiency. In When McKinsey Comes to Town, two prizewinning investigative journalists have written a portrait of the company sharply at odds with its public image. Often McKinsey''s advice boils down to major cost-cutting, including layoffs and maintenance reductions, to drive up short-term profits, thereby boosting a company''s stock price and the wealth of its executives who hire it, at the expense of workers and safety measures. McKinsey collects millions of dollars advising government agencies that also regulate McKinsey''s corporate clients.Shielded by NDAs, McKinsey has escaped public scrutiny despite its role in advising tobacco and vaping companies, purveyors of opioids, repressive governments, and oil companies. McKinsey helped insurance companies'' boost their profits by making it incredibly difficult for accident victims to get payments; worked its U.S. government contacts to let Wall Street firms evade scrutiny. And much more. When McKinsey Comes to Town is a landmark work of investigative reporting that amounts to a devastating portrait of a firm whose work has often made the world more unequal, more corrupt, and more dangerous.

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Book SynopsisIntroduction to Recreation and Leisure, Fourth Edition With HKPropel Access, presents a comprehensive view of the multifaceted, expansive field of recreation and leisure. This full-color text grounds students in the historical, philosophical, and social aspects of the industry. Community parks and recreation departments, nonprofit organizations, and commercial recreation and ecotourism enterprises are thoroughly explored. Students learn about various enriching educational programs and services for people of all ages. The contributing authors are more than 40 professors and professionals from across the globe—including the United States, Canada, Europe, Brazil, China, and Nigeria—who offer international perspectives on the recreation and leisure industries. The text illustrates the wide breadth of opportunities within this diverse profession and explores current issues in the world that have an impact on the field. The fourth edition offers the following new features: Related online learning materials delivered through HKPropel that offer opportunities to engage with and better understand the content Content that reflects the global impacts of the COVID-19 pandemic and how it has changed recreation and leisure experiences Updated content on environmental sustainability, health and wellness, social equity, and quality of life An expanded look at esports The book is organized into three parts. Part I provides the foundation of the industry, including an introduction, history, and philosophical concepts. Part II introduces various sectors and areas of the field. Part III presents the different types of programming found in recreation and leisure services. These interest areas include sport management; esports; health, wellness, and quality of life; outdoor and adventure recreation; and culture and the arts. Each chapter includes learning objectives that display the chapter’s important concepts. Also included in each chapter is an Outstanding Graduates sidebar that highlights a former student who has gone on to a successful career in the field, sharing insights and advice for those just starting out. A glossary is provided at the end of the text. Related online learning materials within HKPropel include chapter overviews, flash cards, On the Job learning activities, research prompts, and links to websites to explore. Chapter quizzes, which are automatically graded, may also be assigned to test comprehension of critical concepts.Introduction to Recreation and Leisure prepares students for success in the field. With insights and perspectives from top professionals and professors from around the globe, the text presents foundational concepts, delivery systems, and programming services that can spur future professionals to make a positive impact on society through recreation and leisure. Note: A code for accessing HKPropel is included with this ebook.Table of ContentsPart I. Foundations of Recreation and LeisureChapter 1. Parks, Recreation, and Leisure: A Notable History and Promising FutureEllen O’Sullivan Welcome to the World of Parks, Recreation, and Leisure Adapted Evolution: From Public Good to Personal Consumption And Then, Along Came COVID-19 Welcome to the Postpandemic Era: Essential, Blended, and Economic Significant Issues of the Postpandemic Era Less Visible Conditions With Serious Consequences Emerging Professional Roles for the Postpandemic Era The Vitality and Vibrancy of the Future of Parks, Recreation, and LeisureChapter 2. History of RecreationTristan Hopper, Jill Sturts, Douglas Kennedy, and Jerome F. Singleton Tracing the Roots of Leisure Development of Recreation in the United States Development of Recreation in Canada Current Trends Affecting Recreation and Leisure Similarities Between Canada and the United States SummaryChapter 3. Philosophy and LeisureDonald J. McLean and Mary Sara Wells Why Does Philosophy Matter? Metaphysics and Leisure Epistemology and Leisure Logic and Leisure Aesthetics and Leisure Ethics and Leisure Contemporary Philosophy of Leisure Solving Ethical Dilemmas in Leisure Services SummaryChapter 4. Leisure and Recreation for Individuals in SocietyJuan Tortosa Martínez, Daniel G. Yoder, and Mary Sara Wells Leisure as a Complex Social Phenomenon Similarity and Diversity in Recreation and Leisure Gender and Sexual Orientation Ethnicity and Race Religion Socioeconomic Status Benefits and Constraints of Leisure Good and Bad Leisure and Recreation Implications for Professionals SummaryPart II. Leisure and Recreation as a Multifaceted Delivery SystemChapter 5. Leisure Service Delivery SystemsDavid N. Emanuelson and Mary Sara Wells Private Sector Private-Sector Leisure Service Delivery Systems Nonprofit Sector Nonprofit-Sector Leisure Service Delivery Systems Public Sector Municipal Public-Sector Leisure Service Delivery Systems Professional Preparation for Leisure Service Delivery Professional Accreditation SummaryChapter 6. Parks and Protected Areas in Canada and the United StatesPaul F.J. Eagles and Jeffrey C. Hallo History of Parks in Canada Park Systems of Canada History of Parks in the United States Park Systems of the United States International Treaties and Protected Area Designations and Parks Comparing Canada and the United States Career Opportunities Challenges and Trends for the 21st Century SummaryChapter 7. Public Recreation Public Parks and Recreation in the United States and CanadaMary Sara Wells Historical Overview of Public Recreation in the United States Historical Overview of Public Recreation in Canada Delivery Systems in Public Recreation Partnerships: Connections to the Community Faces of Public Recreation Chameleon Profession: Ever-Changing Societal Issues and Needs Political Realities: No Pain, No Gain Benefits of Recreation Summary Inclusive RecreationTerry Long Building Blocks of Inclusion Defining Inclusion Specialized Programs SummaryChapter 8. Nonprofit SectorRobert F. Ashcraft Nonprofit Sector in the United States and Canada Types of National and Community-Based Nonprofit Recreation Organizations Professionals in Nonprofit Organizations Challenges and Opportunities for the Future SummaryChapter 9. For-Profit Sector: Recreation, Event, and Tourism EnterprisesRobert E. Pfister and Patrick T. Tierney Attributes of For-Profit Services RET Industry Model Considering an RET Career Trends and Challenges SummaryChapter 10. Therapeutic RecreationFrances Stavola Daly and Robin Kunstler Defining Therapeutic Recreation History of Therapeutic Recreation Therapeutic Recreation Settings and Services Therapeutic Recreation Practice Models Therapeutic Recreation Process Professionalism Your Future in Therapeutic Recreation Trends for the 21st Century SummaryChapter 11. Unique Groups Campus RecreationNicole Green History of Campus Recreation Organizational Structures Benefits Career Opportunities Trends in Campus Recreation Summary EsportsAugustus W. Hallmon History Esports in Parks and Recreation Are Eports Really Sports? Future of Esports Summary Faith-Based RecreationJohn Byl and David Kahan Differences Within Faith Traditions Differences Among Faith Traditions Judaism, Christianity, and Islam and the National Recreation and Park Association Pillars Employment in Faith-Based Recreation Summary Worksite Recreation and Health PromotionMary Parr Corporate Wellness and Health Promotion History of Worksite Wellness Community Health, Population Health, and Individual Health Benefits of Corporate Wellness and Health Promotion Programs Wellness and Health Promotion Program Planning and Operation Wellness and Health Promotion: Other Program Types Impacts of Recent Legislation Career Preparation Summary Recreation in the Armed ForcesYating “Tina” Liang History Military Versus Civilian Recreation U.S. Armed Forces Canadian Armed Forces Military Recreation Program Areas Employment Opportunities COVID-19’s Impact on MWR SummaryChapter 12. Leisure and Recreation Across the Life SpanMary Sara Wells and Tyler Tapps Leisure Functions Across the Life Span Infancy Childhood Adolescence Adulthood Generation Effect SummaryPart III. Delivering Recreation and Leisure ServicesChapter 13. Program Delivery SystemDiane C. Blankenship and Rachel Kollasch Program Delivery History Mission and Outcomes Leadership Within the Program Delivery System Program Classification Program Formats SummaryChapter 14. Recreational Sport ManagementH. Joey Gray, Robert J. Barcelona, and Kelsie N. Roberts Examining Sport Management From a Recreational Perspective Defining Recreational Sport Five Programming Areas of Recreational Sport Management Scope of Participation in Recreational Sport Trends in Recreational Sport Management International Participation in Recreational Sport Career Opportunities SummaryChapter 15. Health, Wellness, and Quality of LifeRhonda Cross Beemer, Matthew Symonds, and Terrance Robertson Personal Health The Wellness Perspective Quality of Life, Health, and Healthy Communities History in the Making: Healthy Communities Career Opportunities SummaryChapter 16. Outdoor and Adventure RecreationBruce Martin, Garrett Hutson, and Marni Goldenberg Definition of Outdoor and Adventure Recreation History of Outdoor and Adventure Recreation in Canada and the United States Settings and Delivery Systems Contemporary Trends and Issues in Outdoor and Adventure Recreation SummaryChapter 17. Arts and CultureJulie Voelker-Morris and Kim Lyddane Types of Arts and Cultural Experiences in Recreation and Leisure Types of Organizations and Roles Available Participation in Arts and Cultural Activities Benefits of Arts and Cultural Recreation Opportunities Contemporary Trends for Recreation Professionals Who Implement Arts and Cultural Activities SummaryChapter 18. The Nature and Future of Recreation and Leisure as a ProfessionTracy L. Mainieri Characteristics of the Recreation and Leisure Services Profession Recreation and Leisure Services as a Human Services Profession How to Position for a Recreation and Leisure Career . . . Now! Changes in the Field: Responding to an Ever-Changing World SummaryChapter 19. International Perspectives on Recreation and Leisure International Perspectives: Sustainability and EcotourismKevin J. Fink and Michael J. Bradley Sustainability Worldwide Impact of COVID-19 on Recreation, Tourism, and Leisure International Job Market in Recreation and Tourism International Overview International Organizations Ecotourism and Nature Travel Recreation, Tourism, and Leisure Development and Advocacy Physical Activity, Green-Space Use, and COVID-19 Summary Recreation and Leisure in BrazilArianne C. Reis and Alcyane Marinho Historical Development of Recreation and Leisure in Brazil Types of Sectors, Segments, and Services COVID-19 Impacts and Trends Summary Recreation and Leisure in ChinaJinyang Deng, Huimei Liu, and Jian Li A Brief History of China’s Leisure Development Recreation Opportunities in China Challenges and Trends for the Future Summary Recreation in NigeriaFranz U. Atare Historical Development of Recreation and Leisure in Nigeria Settings, Organization, and Structures Diverse Populations and Their Interests Challenges, Issues, and Trends COVID-19 and Leisure Activity Summary

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Book Synopsis

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Book Synopsis

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Book SynopsisExplores the development of workers’ rights in the United States from the country’s founding to present. Documents examinedinclude charters, constitutions, legislative debates, political speeches, historical accounts, court cases, disputes between unions andgovernments, and more.

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Book SynopsisFrom business models to unique selling propositions, from product offerings to sales, marketing and pricing strategies, this book reveals what sets Chinese electric car manufacturers apart from their Western counterparts.Chinese automakers are gradually establishing themselves as the new trendsetters in the automotive industry as they make technological advances in various fields, especially in electric vehicles. As more of them look overseas for opportunities, especially in the European market, it is time for the local players to better understand who they are up against and take steps to keep up with the rapid growth of their Far Eastern competitors. Based on Simon-Kucher’s project experience, this book shows what is going on behind the Great Wall, informs readers about the latest technological trends and advances in China, and offers suggestions on what Chinese newcomers should bring with them when they come to town. Sharing valuable insights for all readers with an interest in the electric vehicle (EV) industry, this book will be particularly relevant for managers and decision-makers at Western OEMs, suppliers, and other relevant players in the automotive industry.Table of Contents1. Chinese EV Players: From followers to trailblazers.- 2. The history of the Chinese EV industry.- 3. An overview of the EV stakeholders in China.- 4. Electrification – Routes to the future.- 5. Smartification – the holy grail of EV.- 6 Chinese route to market.- 7. Avoiding the innovation curse.- 8. On the march to Globalia.- 9. Roadblocks to success10. What the future has in store

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Book SynopsisThe bottom line is no longer a number. Business can be a force for good, although many companies aren't built to make it that right now. Becoming a more competitive business that is also better for the world is simpler than you might think. It's already happening across the globe. Drawing on stories from fields as diverse as human rights in Syria, the UK prison system, Brazilian psychiatric care, architecture and business, Return on Humanity provides inspiring learnings and practical strategies that prove a more human approach to leadership and business will give us all a better future. Philippa White is a global thought leader, social innovator and the Founder and CEO of UK-based company TIE. For over 20 years she has been dedicated to unlocking the potential of corporate leaders and their companies by igniting the power of a people-first approach to business.

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Book SynopsisUntil now, there has been little practical guidance for organizations to formalize decision-making and integrate their decisions with data. With this book, authors L.Y. Pratt and N.E. Malcolm fill this gap. They present a step-by-step method for integrating technology into decisions that bridge from actions to desired outcomes.

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Book SynopsisFrom one of the Vogue Business 100 Innovators List - 2023 ‘[T]his wonderful project and book, executed with great charm and creativity, is an important message.’ Anya Hindmarch In this personal investigation into ethical and traceable leather, fashion designer Alice Robinson begins a ground-breaking journey into the origin story of leather and its connection to food and farming. As a fashion student, Alice started to question the material she worked with. Leather is universally acknowledged as a luxury material, from which desirable bags, shoes and clothing are made. But how much do we know about where it comes from? Alice’s questions led back to her childhood home in rural Shropshire, where she decided to buy Bullock 374 and follow its journey from a local farm to the abattoir, then to the butchery and finally to the tannery. The journey culminates with Alice’s own design practice as she creates a collection based on this single hide. In doing so, Alice would begin to see the bigger picture – and connect farm, food and fashion for the first time to understand the true meaning of provenance, value and beauty.Trade Review‘The idea that fashion is grown and comes from a farm always surprises people as we are so disconnected from where the things we wear come from. So, this wonderful project and book, executed with great charm and creativity, is an important message.’ Anya Hindmarch‘Alice has conjured a fire inside my belly with her book. I'm pulling out and questioning every garment in my wardrobe, asking myself why it's not made from natural fibres. Her words, her methods and her ideology all have meaning and spirit threaded through them so deeply you can't stop yourself being drawn into her world. The fashion industry better watch out, they have a hurricane coming their way.’ Zoë Colville, farmer and author of The Chief Shepherdess ‘Alice’s dedication to her art takes her to realms where few artists would go; seeing an animal through its life, building relationships with it, before butchering it and turning each part into something of extraordinary value. At times grotesque, we’re nevertheless taken on a journey where it transcends to a thing of pure beauty. We all need to look through her eyes in order to understand what it takes to find a respectable, renewable and sustainable future. ’ Gizzi Erskine, chef, food writer and author of Restore‘Sometimes the best innovation is about looking back to move forward. Alice’s work epitomises this concept: the way that she unravels past processes in order to understand how things were made before industrialisation is truly an exploration of what fashion could become, just as much as what fashion was. Fashion should not anymore be just about products, we have too many products and we have lost sight as to how they are made and by whom. Fashion should be about its processes just as much. We should be able to choose what we wear not just because of what it looks like, but because of what it went through. We should choose to wear things of minimum environmental impact and maximum storytelling potential. Fashion should be an exploration of our soil, nature, instincts and capabilities. Alice’s work is incredibly original because it takes into account all of the above, from both a creative design and a philosophical perspective.’ Orsola de Castro, co-founder of Fashion Revolution and author of Loved Clothes Last‘I consider it an absolute privilege to have first met Alice Robinson a few weeks after she caused a storm feeding the fashion world her sheep. Meeting Malcolm the farmer was the catalyst that such a genuine and driven person needed to connect farming and fashion in a way that can make both industries proud. I’m lucky to count some of the country's most innovative chefs and farmers as friends. I can honestly say Alice will make the most impact with this illustrious bunch. Rebooting the UK leather supply chain is actually a near-impossible task. But by the last page you will, like me, think she just might do it.’ Matt Chatfield, farmer and founder of The Cornwall Project

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Book SynopsisThe world that we live in today favors the person who organizes and operates a business, and takes on greater than normal financial risks to do so. That person is the entrepreneur.The average worker holds ten different jobs before age forty, and this number is projected to grow. If you?re in your twenties and thirties, you may forge a second or third career as an entrepreneur; and if you?re in your forties, fifties, or beyond, you will decidedly favor the idea of starting and owning your own business. In fact, fifty-two percent of all small businesses are home-based, and many of those are started and run by people in their mid-career.So whether you are early in your career or are in mid-career, whether you have ambitions to run a larger business or a very small business, and whether you start a business because it?s your desire or you?re forced to by automation and layoffs, entrepreneurship is more likely than ever to be a part of your future.Let Brian Tracy, one of the world?s foremost authorities on the subject, introduce you to 6 Essentials To Start & Succeed in Your Own Business, and expose you to the most innovative, current?and most importantly?proven ideas on how to become successful.Use your knowledge of The 6 Essentials to race ahead of the competition and take advantage of all of the modern options readily available to you . . . and create a business that is successful and sustainable for the long term.

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Book SynopsisThis new textbook focuses on how data and analytics can be used to help inform organisational decision-making across the business by complementing human judgement. Taking a highly practical approach, it covers major use cases for analytics across different business areas, including marketing analytics, HR analytics, operational analytics and financial analytics. This concise and readable book grounds discussion in the fundamentals of data, analytics and data visualisation, and in an understanding of the legal and ethical responsibilities that come with working with data. Key features include: • Analytics in Practice vignettes show how data and analytics have been applied in real organisations • Video interviews with industry professionals bring examples to life • A running case study and accompanying dataset allow you to apply what you have learnt Suitable for undergraduate and postgraduate students studying business analytics. Mary Ellen Gordon is Senior Professional Teaching Fellow/Senior Lecturer in the School of Information Systems at the Victoria University of Wellington, New Zealand.Table of ContentsChapter 1: How Data And Analytics Can Enhance Human Decision-Making In Organisations Chapter 2: Why Organisational, Legal, Cultural, And Ethical Considerations Shape What Can And Should Be Done With Data And Analytics Chapter 3: Preparing To Work With Data Chapter 4: Analysis Fundamentals Chapter 5: Communicating Analytical Results Chapter 6: Marketing Analytics Chapter 7: HR / People Analytics Chapter 8: Operational Analytics Chapter 9: Financial Analytics Chapter 10: The Future Of Data And Analytics

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Book SynopsisScott Galloway is Professor of Marketing at NYU's Stern School of Business and a serial entrepreneur. He has founded nine companies, including Prophet, Red Envelope and L2. He is the bestselling author of The Four and The Algebra of Happiness and has served on the boards of directors of The New York Times Company, Urban Outfitters and UC Berkeley's Haas School of Business. His Prof G and Pivot podcasts, No Mercy/No Malice blog, and Prof G YouTube channel reach millions. In 2020, Adweek named Pivot Business Podcast of the Year. In 2019, Scott founded Section4, an online education platform for working professionals where he teaches business strategy: section4.com.

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Book SynopsisDiscover the secrets of upside-down management and doing the right thing with James Timpson''s The Happy Index.With over 2,000 locations across the UK and overseeing multiple operations daily for the past two decades, it's fair to say that the CEO of the family-owned Timpson business knows a thing or two about running a successful company.What makes James Timpson's approach to collaboration, profit and success is simple: let the people you hire run your business.That might seem like a simple concept to a CEO, manager or director but if you think about the hundreds of meetings, hours lost from your day by responding to emails, signing off on projects and more, you will notice that you are still working in a traditional, top-down mindset. Doing this means the team you work with only see themselves as a cog in the machine instead of the trusted, valued colleagues that they are.The Happy Index is structured into lessons that will equip you and the people you work with, with the tools and t

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Book SynopsisThe Strategy and Tactics of Pricing is the most well-established and influential strategic pricing text available, relied on by practitioners and students globally as a core guide for value-based pricing. The book explains how to balance the ability to create and extract value through from markets by managing pricing decisions in a more strategic and profitable manner. Rather than calculating prices to cover costs or to achieve sales goals, readers will learn to frame more strategic choices that proactively influence customer perceptions of value, manage internal costs, and profitably shift demand curves.This edition features new discussions on harnessing concepts from behavioral economics as well as a refined value cascade to help organize the topics covered in this book. Readers will also benefit from: Major revisions to more than a third of the chapters, including an expanded discussion of the role of artificial intelligence and machine learning analytics tools to assist in the evaluation of new pricing opportunities Discussion of many of the new pricing and revenue-recognition models such as consumption-based pricing, outcomes-based pricing, and others An expanded discussion on Special Topics in Pricing that cover many of the transformative pricing moves successful companies have made in the past few years in response to major disruptive forces such as the pandemic as well as re-emergent inflation In-chapter textboxes and call-out to highlight different pricing concepts in action using actual examples of companies addressing market challenges Chapter summaries and visual aids to help the reader better understand the ideas and concepts presented throughout this book This comprehensive, managerially-focused text is a must-read for students and professionals with an interest in strategic price management and achieving commercial excellence for their organizations. Additional online resources include PowerPoint slides and an instructorâs manual, including exercises, mini-cases, and examination questions. Trade Review"Excellently written with detailed examples, this book is a must-read for managers wanting to understand the principles behind building a sound pricing strategy. The updated edition adds in materials from current topics that will resonate strongly with all pricing practitioners." Rajeeve Kaul, Corporate Vice President – Global Pricing Officer, McDonald’s Corporation"Still the best pricing book on the planet! The go-to resource for pricing success – powerful, practical, and profitable!" Mark Bergen, James D. Watkins Chair in Marketing, Carlson School of Management, University of Minnesota"The Strategy and Tactics of Pricing is my go-to resource for any type of pricing challenge. It presents a balance of theory and practice and offers pragmatic guidance for pricing professionals and business leaders in today’s rapidly changing environment. I have applied the learnings from this book in hyper-competitive markets and it proved its power every time." Annie X. Wang, Director, Pricing & Analytics, PPG Industries"The Strategy and Tactics of Pricing is a must-read book for professionals in Revenue Management, Sales Enablement, Pricing, and related business fields. The 7th edition includes new information on incorporating today’s economic uncertainty, inflationary pressures, reexamining value propositions, and it also has great case studies to give you and your team the skills necessary to thrive." Kevin Mitchell, President, The Professional Pricing Society, Inc."The outcomes for our commercial teams and enterprises deploying The Strategy and Tactics of Pricing have been and continue to be critical to the success of our multiple businesses. The 7th edition builds on the fundamentals of the excellent previous editions with additional strategies for success in the volatile '20's." Lynn Guinn, Global Strategic Pricing Leader, Commercial Excellence COE, Cargill Table of Contents1. Strategic Pricing 2. Economic Value 3. Price and Value Communication 4. Price Structure 5. Pricing Policy 6. Price Competition 7. Price Level 8. Measurement of Price Sensitivity 9. Financial Analysis 10. Specialized Strategies 11. Creating a Strategic Pricing Capability 12. Ethics and the Law

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Book SynopsisProfessor Julie Hodges is a leading international expert on change in organizations and is currently a Professor of Organizational Change at Durham University Business School, UK. Prior to this, she worked as a business consultant for over 20 years in several profit and non-profit organizations including PwC, Vertex and the UK British Council. She is the author of several books including Managing and Leading People through Organizational Change and Consultancy, Organizational Development and Change, both published by Kogan Page.Trade Review"The book focuses on how to achieve engagement and active participation of stakeholders with the organizational change. It introduces a cyclical business transformation framework and its associated principles, which I find particularly appealing as they offer practical guidance on how to establish a change management approach that prioritizes people over processes. Readers will also find the many case studies as a great source of insight that provide valuable lessons learned directly from the field. In essence, this book is an essential read for anyone seeking to navigate the complexities of effecting successful, people-first change in our post-pandemic, fast-paced and hybrid world." * Peter Scheytt, Transformation Manager at Cognizant Netcentric, Munich, Germany *"People-centric Organizational Change emerges as a beacon of accessible guidance for leaders navigating the post-pandemic and economic crisis era. Bringing us up to date with the impact of generative AI and geopolitical turmoil, the book not only acknowledges the external pressures we face but seamlessly integrates them into its framework, offering a comprehensive guide to managing change amidst adversity. With thought-provoking case-studies, chapter questions and prompts for turning strategy into action, this is not merely a book; it is a manifesto for a new era of leadership-one that recognizes the value of a people-centric approach in achieving lasting transformation." * Jaimie Brown, Senior Director Change Management, Medical Affairs EMEA M&D Communications & Change Management, Astellas, UK *"With a clear structure spanning from theory to practice, People-centric Organizational Change guides readers through the complex challenges of involving people in transformation processes and preparing them for uncertainties. The selected case studies are like windows into reality, illustrating how theoretical approaches can be brought to life practically. For executives, change managers and all those working at the intersection of human dynamics and corporate development, as well as for those who not only lead changes but also shape them with meaning and sensitivity, it deserves a permanent place on the bookshelf." * Daniel Auwermann, TRAFO founder, Berlin, Germany *"Professor Julie Hodges presents the inescapable truth that people are at the core of business transformation. As a piece of work it is captivating, inspiring and just about perfect in the way it is done." * Kathy Gilbert, Executive Management Consultant, Australia *"In an environment where we strive to have our leaders ready for future skills, especially in the technology world, this book provides us with an answer - a people-centric approach. This book makes me a believer that equipping teams to cope, limiting pressure and using dialogue is at the heart of not only successfully leading transformations but also sustaining and improving operations. Any current or aspiring leader will benefit from reading this book. It will equip any leader with the ability to navigate the ambiguity and uncertainty that team members may feel during transformations." * Inga Grigaliunaite, Global Talent Development and Leadership Programs Lead, Dell Technologies Ireland *"In a landscape where outdated approaches struggle to address the complexity of change management amidst dynamic and chaotic situations, this book emerges as guidance. It recognizes that transformation is not a single linear event but a confluence of simultaneous initiatives, necessitating a focus on agility and adaptability. Dive into this compelling read to discover the essence of people-centric change management and equip yourself with the tools to navigate the intricate web of contemporary business transformation successfully." * Henry Harianto, Group Chief Information Officer, Meratus group, Indonesia *"This is a thought-provoking and well-rounded book on organisational change with people at the core! It brings to life some of the key challenges that we face on a daily basis, and as Head of Change, the principles provided reinforce many of the best practices that I follow but take these to another level by giving insightful case studies and examples." * Nic Purvis, Head of Change Management, Sage, UK *Table of Contents Chapter - 01: Rationale for People-Centric Change; Chapter - 02: Why Engaging People in Business Change is Crucial; Chapter - 03: Engaging Stakeholders; Chapter - 04: Engaging Opposing Voices; Chapter - 05: Communication of Change; Chapter - 06: Change as an opportunity, not a threat; Chapter - 07: The role of Managers in Change; Chapter - 08: Wellbeing during Change; Chapter - 09: Equality, Diversity and Inclusion and Change; Chapter - 10: Fostering Collaboration; Chapter - 11: How to build a people-centric change strategy; Chapter - 12: Glossary and Further Reading

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Book SynopsisGovernments have always required large public organizations, or bureaucracies, to deliver on their promises. Yet most people leading and managing those agencies lack understanding of the full toolkit of values, insights and findings that are necessary. Considering how public administration can learn from a wide range of disciplines ranging from history and the humanities to management and the social sciences, Marc Holzer delineates new ways of transforming organizations and building trust in governments.Reflecting upon the well-established field of studies on public administration, this book examines how it might reposition itself as society’s necessary and best investment. Concise and timely, the book first draws on the arts and humanities for portrayals of bureaucracy’s unintended impacts, before moving to highlight that public organizations must deliver on governmental promises to build trust with their stakeholders, outlining how willful blindness can result in organizational disasters. Holzer concludes by confronting the popular notion that governments should be run according to the principles of the private sector, and provides an insightful rethinking of how public administration should be practiced.Demonstrating the full range of competencies necessary to manage the public sector, Rethinking Public Administration will be essential reading for all scholars and students of public administration and management, public policy, government and political science. Providing a practical approach to the topic, it will also be advantageous to policymakers and other actors involved in the public sector.Trade Review‘Building upon his vast experiences Marc Holzer rethinks public administration. In combining a pragmatic logic of performance with an ethical logic of appropriateness he manages convincingly to show how to rebuild a trustworthy and resilient public service, owned by all societal stakeholders. This book demonstrates clearly that rethinking and rebuilding is desirable and feasible.’ -- Geert Bouckaert, KU Leuven Public Governance Institute, Belgium‘In his exceptional, path-breaking book, Marc Holzer addresses critical, recurring themes in public administration: rebuilding public trust and recognizing the “good” in bureaucratic behavior. This book challenges the common, disparaging misrepresentation of public servants by acknowledging that they do not operate in a vacuum but are integral partners with a broad array of disparate bodies. Holzer offers suggestions for research that will rebuild public trust and promote the remarkable work of public servants.’ -- Norma M. Riccucci, Rutgers University, Newark, US‘Rethinking Public Administration shines a bright and welcome light on public services and public missions for our times. Government is and remains essential. This well-written book helps readers increase public trust and strengthen communities; it is steeped in modern practices and much-needed wisdom. Holzer is a leader in the field and this book is essential reading for everyone dealing with today's turbulent and unsettled contexts.’ -- Evan Berman, Fundação Getúlio Vargas, BrazilTable of ContentsContents: 1. Introduction to Rethinking Public Administration: in pursuit of the public good 2. Admirable intent, critical reviews 3. Delivering performance, as promised 4. Bureaucratic resistance as ethical persistence 5. Businesslike government, but not as a business 6. A comeback for the administrative state: an agenda going forward Index

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Book SynopsisA bold new account of the state of globalization today—and what its collapse might mean for the world economyTrade Review“Braw excels herself in this book. Sharply illustrated with real-life examples and vivid character sketches, closely argued and clearly written, she outlines the dangers unthinking globalisation created for our domestic cohesion and national security – and plots a path back from the brink.”—Edward Lucas, author of The New Cold War“Braw writes with long-established research authority and great personal wit, tracing the way so many optimistic expectations have been redefined; events and trends that leave us, indeed, with a new world to fashion as best we can. It’s the story of our era, and Elisabeth Braw tells it beautifully.”—Michael Clarke, author of The Challenge of Defending Britain“Braw has crafted a gem of a book, a trenchant, big-hearted account of the helter skelter history of globalisation, its slippery rise and apparent fall. Who shaped it, how did it lose its steam? GoodbyeGlobalization is peopled with hucksters and schemers but also philanthropists. . . . A fantastically eclectic cast of interview partners give insights into how it all went wrong.”—Roger Boyes, Diplomatic Editor of The Times “Braw has brilliantly explained the challenges we face now and in the coming years. We, the West, must get organized, strengthening our alliances while also strengthening our own national resilience in order to protect what has made us secure and prosperous. Elisabeth has shown us how.”—Lt Gen (ret.) Ben Hodges, former Commander General of United States Army Europe“The idea of mutual dependency between liberal democracies and authoritarian states brought money to some, but war and misery to many. Elisabeth Braw brilliantly analyses the causes behind the current global turmoil. Unfortunately more are set to come due to these misjudgements. Read this book and buckle up.”—Artis Pabriks, former Deputy Prime Minister of Latvia

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Book SynopsisJenny Li Fowler is the director of social media strategy at the Massachusetts Institute of Technology (MIT). She served as Editor-in-Chief of State Farm's Auto Learning Center as well as Social Media Manager and Web Editor for Harvard Kennedy School of Government. A recurring correspondent for HubSpot's INBOUND and a recognized voice across the social media marketing space, Fowler takes a strategic approach to the process of creating an organic presence on social media. Jenny is Korean-American. She is based in Cambridge, Massachusetts.Trade Review"Filled with incredibly useful tips, valuable insights and actionable advice. This is the book I wish I had when I first started in social media marketing and should be required reading for social media managers everywhere." * Jon-Stephen Stansel, social media strategist, speaker and consultant *"In a sea of noise telling you there's a trick or shortcut to success, Jenny captures the truth of organic social with a thoughtful and dedicated perspective. Her attention to culture, technology and, most importantly, the audience drives a connective and deeply human approach to how social should be used by brands, creators and the general public. A must-read for social media professionals of all stages, whether they need to learn or be reminded of what organic social can truly be." * Christina Garnett, Principal Marketing Manager, HubSpot *"Jenny Li Fowler's book offers the ultimate peace of mind for social media managers and companies looking to build their brand online. In the cluttered landscape of social media advice, Jenny offers refreshingly original and memorable frameworks you can implement in your every day. You'll gain the know-how to build a sustainable strategy to foster long-term social media growth and engagement. The best part? Jenny's foundational techniques will hold true regardless of future social media innovations. Her expertise shines through on every page, and you will benefit from her trusted guidance for years to come." * Brianne Fleming, University of Florida Communications Instructor and 'Making the Brand' podcast host *"This is the book I wish I had starting out as a social media manager, but I know I'll be returning to throughout my career. Organic social media management can often feel like navigating the wild west. This book is the ultimate grounding guidebook to remind SMMs about what really matters and how to grow their channels. As a creator dedicated to improving mental health resources and eliminating burnout for social media managers, I was particularly moved by the section on social media and mental health. While this book is full of helpful ways to grow your career and your company's channels organically, we could all use these reminders to take a step back from time to time and take care of ourselves offline. Everyone with a career in social media management should have a copy of this book at the ready to consult and continue iterating. I certainly will." * Nicole Tabak, Founder, Social Media Detox *"Organic Social Media is a groundbreaking and insightful book that not only exceeds my expectations but will redefine the way I approach social media management. Across its ten chapters, Jenny Li Fowler masterfully navigates the complex world of how brands manage and leverage social media. The book's brilliance lies in its ability to seamlessly blend theory with practicality, making it equally valuable for both seasoned professionals and newcomers to the field. In essence, this gem of a book transforms the way we perceive and approach organic social media management, providing a holistic and empowering guide that is both timely and timeless. Whether you're a social media team of one or work with a full staff, this book is a must-read, offering a comprehensive roadmap to success in the ever-evolving world of digital communication. Organic Social Media is not just a game-changer; it's a life-changer for anyone in the field." * Harrison "Soup" Campbell, Head of Marketing & Brand, ZeeMee *"I have watched Jenny succeed across verticals (broadcasting, financial services, higher education) so it's a joy to see her first book in market. A wonderful balance of strategy and tactical tips, Organic Social Media delivers on Fowler's goals of knowledge transfer, thought leadership and inspiration. A must-read for social media practitioners and aficionados." * Teri Lucie Thompson, CEO, TLT Enterprises *"If it comes from the mind of Jenny Li Fowler, you can bet that it's not only accurate, but trustworthy and provocative; all non-negotiables when you're trying to evolve an industry. Jenny is a revolutionary thinker and a pragmatic doer. This is a must-read for anyone in the social media space." * Kevin Tyler, Director of Marketing and Community, SimpsonScarborough *"Jenny's expertise in social truly shines throughout. My favourite section is the tactics vs. strategy (often confused even by leadership) because her clarity and explanation will truly help the social team in their uphill battle, especially when meme culture is taking over all content. I also loved the part about authenticity; that is the only way to be consistent and build a community that you can continue to uphold. Jenny's knowledge comes from being immersed in the internet and it translates wonderfully as lessons for both beginners in the industry and seniors who want to understand it better!" * Chi Thukral, Marketer, creator, strategist *"This is the book I wish I had when I started my career in social media. Jenny breaks down the nuances of working in social media in a simple, digestible manner, providing strategies that social media professionals at any level can immediately implement for success." * Azad Yakatally, Experienced Social Media Specialist, Accomplished Speaker, Digital Marketing Strategist *"Jenny Li Fowler's Organic Social Media is a critical read for social media professionals and marketing/communications leaders in all industries. Jenny does a wonderful job of advocating for community-centred content that is also strategic, sustainable and actually engages. The book is woven with lots of relevant examples, practical models and action steps, from creating goals to reporting on metrics. What I enjoyed the most was how it felt like a 1-1 coaching session with Jenny, as she writes in a conversational and honest tone about the realities and real opportunities of social media." * Dr. Josie Ahlquist, Digital Engagement and Leadership Consultant, Speaker and Executive Coach *Table of Contents Chapter - 01: Strategy versus tactics; Chapter - 02: Social media goalsetting; Chapter - 03: Who is your audience?; Chapter - 04: Choosing the right platforms; Chapter - 05: Content discovery; Chapter - 06: The posting process; Chapter - 07: The content calendar; Chapter - 08: What metrics should you be tracking on social media?; Chapter - 09: The backup plan; Chapter - 10: Tips for thriving as a social media manager;

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Book Synopsis''Manual for success'' The AthleticWith an opening chapter by Sir Jim RatcliffeTo mark the 25th Anniversary of the founding of INEOS in 1998, seven leading specialist authors explore the main strands of INEOS''s business, including its core chemical business to its ventures into sport, automotive, consumer goods, sustainability, next generation and philanthropy.* Dominic O''Connell on INEOS'' core petrochemicals and energy business* Patrick Barclay on INEOS''s involvement in sport from the America''s Cup to cycling, athletics to Formula 1 and football* Quentin Willson on the building of the Grenadier from scratch in response to the demise of the Land Rover Defender* Steph McGovern on INEOS'' move into the consumer goods sector with brands such as Belstaff and INEOS Hygienics, so vital during the pandemic* Sean Keach on INEOS'' journey to Net Zero and sustainable investment* Lord Sebastian CoeTrade ReviewThe book tells us more about why Ratcliffe wants to buy Manchester United, how he would fund it and what an INEOS-run United would look like than anything produced in the past eight months of best-intentioned guesswork. * The Athletic *

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Book SynopsisThis invaluable Encyclopedia presents an interdisciplinary and comprehensive overview of the field of social innovation, providing an insightful view into potential future developments both practically and theoretically. With entries authored by prominent international scholars, the Encyclopedia outlines the theoretical foundations, concepts, types, processes and measurement of social innovation. Entries cover a variety of key themes including social innovation ecosystems, co-creation, new technologies and methods, education, governance and policies.The Encyclopedia of Social Innovation will serve as a significant reference point for both scholars and students of social entrepreneurship, sociology and management. It will also be beneficial for all those seeking to clarify various problem-solving routes in the face of contemporary societal challenges.Key Features:77 accessible and fully-referenced entriesAn interdisciplinary scope providing readers with a sound overview of social innovation in different research areasExploration of the societal, political, business and entrepreneurial ramifications of social innovationExamination of the challenges caused by modern phenomena such as rapid population growth and how these challenges have affected new social demands.Trade Review‘In recent decades, the study of social innovations has become a vibrant and increasingly specialized field of research. This Encyclopedia offers a unique journey into this research area thanks to a plurality of theoretical frameworks, disciplinary perspectives and research angles from 77 articles. An essential reference!’ -- Sylvain Lefèvre, University of Québec at Montréal, Canada‘With contributions from leading scholars and practitioners from all over the world, this comprehensive and extraordinary reference work provides a wealth of information on innovative approaches to addressing social and socio-economic challenges. Whether you're an academic, a social entrepreneur, or policymaker, the Encyclopedia of Social Innovation is a must-have for understanding and advancing social innovation.’ -- Susana Borras, Copenhagen Business School, Denmark‘The Encyclopedia of Social Innovation offers a rich set of topics and themes and insightful reflection by globally renowned scholars.’ -- Johanna Mair, Hertie School, GermanyTable of ContentsContents: Introduction to the Encyclopedia of Social Innovation xxv Jürgen Howaldt and Christoph Kaletka PART I THEORETICAL FOUNDATIONS 1 Ambivalence and side-effects of social innovations 2 Stefan Böschen 2 Imagined futures and social innovation 7 Timur Ergen 3 Operationalizing social practice theories for social innovation research 11 Maria Rabadjieva and Marthe Zirngiebl 4 Resistance to social innovation 18 Tuur Ghys 5 Social innovation and the remaking of structures, systems and regimes 23 René Kemp and Bonno Pel 6 Social innovations as a repair of social order 31 Cornelius Schubert 7 Social innovation and social change 36 Jürgen Howaldt and Michael Schwarz 8 Strands of social innovation research 44 Adela McMurray, Ashokkumar Manoharan and Don Scott 9 System thinking for social innovation 49 Katharine McGowan, Michele-Lee Moore and Ola Tjörnbo PART II CONCEPTS AND TYPES 10 Exnovation 55 Rafael Ziegler 11 Joseph A. Schumpeter: innovation and society 60 Birgit Blättel-Mink 12 Open social innovation 66 Anne-Laure Fayard 13 The politics of conceptualizing social innovation 72 Michael J. Roy, Simon Teasdale and Lars Hulgård 14 Social innovation in the digital age 76 Gianluca Misuraca and Pierre Rossel 15 Social innovation and technological innovation 82 Matthias Weber 16 Social innovation research and innovation studies 88 Attila Havas 17 The South American concept of tecnologia social 94 Marlei Pozzebon, Ana Clara Souza and Fabio Prado Saldanha 18 Sustainable innovation 99 Cordula Kropp PART III SOCIAL INNOVATION PROCESSES 19 Co-creation in social innovation 106 Melanie Smallman and Cian O’Donovan 20 Democratic experimentation and social innovation 111 Carolina Andion and Graziela Alperstedt 21 Design for social innovation 117 Alessandro Deserti and Francesca Rizzo 22 Diffusion 122 Jürgen Howaldt, Ralf Kopp and Michael Schwarz 23 Grassroots innovation for transformative social change 127 Swati Banerjee, Abdul Shaban and Shrirang Chaudhary 24 The institutionalization of social innovations 132 Bonno Pel 25 Power and empowerment in social innovation 139 Flor Avelino, Julia M. Wittmayer and Adina Dumitru PART IV ECOSYSTEMS, ACTORS AND GOVERNANCE 26 Collaborative spaces for social innovation 147 Eva Wascher 27 Cross-sector collaboration for social innovation 152 Jo Barraket and Sally McGeoch 28 Ecosystems of social innovation 157 Dmitri Domanski, Christoph Kaletka and Daniel Krüger 29 Foundations and social innovations 162 Steffen Bethmann 30 Governance of social innovation 167 Diego Galego and Marleen Brans 31 Innovation systems 172 Alexander Ebner 32 Law and social innovation 177 Bronwen Morgan 33 Social innovation, civil society and democracy-building 184 Alejandra Boni, Sergio Belda-Miquel and Diana Velasco 34 Social innovation labs 189 Mónica Edwards-Schachter 35 Social movements 195 Maria da Glória Gohn and Karina Maldonado-Mariscal 36 Social networks and social innovation 203 Lina Sonne Vyas PART V SOCIAL INNOVATION IN ESTABLISHED RESEARCH AREAS 37 Futures studies and social innovation 209 Elmar Schüll 38 Social innovation to advance diversity and inclusion 214 Wendy Cukier, Zohreh Hassannezhad Chavoushi and Guang Ying Mo 39 Social innovation in education 219 Karina Maldonado-Mariscal and Antonius Schröder 40 Social innovation in energy system transformation 224 Julia M. Wittmayer and Karoline S. Rogge 41 Social innovation in the fashion industry 229 Sabine Weber 42 Social innovations and the future of mobility in times of climate change 234 Andreas Knie 43 Social innovation in health 239 Victoria Boelman 44 Social innovation through the Maker Movement 245 Massimo Menichinelli 45 Social innovation and poverty and marginalization 250 P. K. Shajahan and Dipannita Bhattacharjee 46 Social innovations in rural areas 258 Gabriela Christmann 47 Social innovation in services 263 Carla Cipolla 48 Social innovation in social work 268 Anne Parpan-Blaser and Matthias Hüttemann 49 Social innovation and territorial development 273 Alina Kadyrova 50 Social innovation research and practice for sustainable development 278 Jeremy Millard 51 Social justice and social innovation 285 Fergus Turner and Ella Scheepers 52 Welfare innovation for social cohesion 292 Benjamin Ewert 53 What ageing societies mean for social innovation 297 Ken Aoo and Fiona Henderson 54 Workplace innovation 302 Steven Dhondt PART VI BUSINESS AND ECONOMY 55 Cooperatives and social innovation 308 Gorka Espiau Idoiaga 56 Corporate social innovation 313 Philip H. Mirvis 57 Degrowth 319 Yves-Marie Abraham 58 The potential of social innovation for future employment trends 324 Antonia Caro-González and Marta Enciso-Santocildes 59 The revival of the commons 331 Tine de Moor 60 Social economy 336 Marie Bouchard and Benoît Lévesque 61 Social entrepreneurship 342 Anne de Bruin, Simon Teasdale and Michael J. Roy 62 Social value in management and social innovation research 347 Ghita Lkhoyaali and Emmanuel Raufflet 63 Socially inclusive businesses 351 Gabriel Berger and Leopoldo Blugerman PART VII SCIENCE AND RESEARCH 64 Citizen science 360 Christopher Kullenberg 65 Social innovation and its actors: the role of university research 364 Judith Sutz 66 Social innovation and social sciences 370 Klaus Schuch 67 Transformative research 376 Mandy Singer-Brodowski PART VIII INNOVATION POLICY 68 EU policy on social innovation 383 Nora Milotay 69 Next generation innovation policy 389 Jakob Edler 70 Responsible research and innovation as a social innovation 395 Lucien von Schomberg and René von Schomberg 71 Social innovation and the new role of the state 400 Uwe Cantner, Dirk Fornahl and Matthias Menter 72 Social innovation and public policy 408 Geoff Mulgan 73 Transformative innovation policy 414 Caetano C. R. Penna, Carla Alvial-Palavicino, Bipashyee Ghosh and Johan Schot PART IX RESOURCES AND MEASUREMENT 74 Impact bonds: beyond the hype? 421 Eleanor Carter and Andreea Anastasiu 75 Social impact measurement 427 Gorgi Krlev, Georg Mildenberger and Volker Then 76 Social innovation measurement 432 Judith Terstriep, Gorgi Krlev, Georg Mildenberger, Simone Strambach, Jan-Frederik Thurmann and Laura-Fee Wloka 77 Sustainable finance as a social innovation 441 Olaf Weber Index 446

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Book SynopsisThis book examines the growing role and importance of 'Protection Gap Entities' (PGEs). The authors use practical examples from different countries to explain how PGEs step in to maintain disaster insurance and how their work can, but does not always, improve financial and physical resilience to disaster.Trade ReviewAs the rising frequency, severity and variety of catastrophic loss events challenge the efficacy - and perhaps even the relevance - of the traditional insurance model, the authors identify and analyze a diverse set of promising but ad hoc collaborative programs for managing catastrophe risks. From this survey emerges a practical framework through which governments, the private sector, and impacted communities may constructively engage to develop holistic and sustainable solutions to some of today's most difficult-to-insure risks. * Jason Schupp, Founder & Managing Member, Center for Better Insurance *How can individuals, cities and societies insure against increasingly extreme disasters? Protection Gap Entities, as organizational innovations created between market and state, are an answer. This important and superbly clear book shows how PGEs aim to correct insurance market disequilibrium and to re-imagine insurability in a riskier world. Based on immersion in PGEs across the globe, the authors demonstrate the varied operational challenges they face as they try to save insurance from its own paradoxes. But this is much more than a book about insurance; its subject matter is urgent and existential. For this reason, it should be read widely by social scientists and policymakers * Michael Power, Professor of Accounting, London School of Economics and Political Science *Who pays for our increasing global disasters? This brilliantly researched book highlights how this complex problem depends on a fine-tuned balancing of paradoxical tensions. Anyone that wants to make more transparent the hidden realities of disaster responses, financial markets and the paradoxical tensions that inform them must read this book * Wendy Smith. Dana J. Johnson Professor of Management, University of Delaware *This timely book is essential reading for anybody with a stake in insurability at a time of intensifying natural disasters: from risk specialists to those interested in building resilient systems in the face of climate change, such as governments, development and humanitarian organizations. The way the authors discuss Protection Gap Entities (PGEs) via interlinked paradoxes is illuminating. Readers will learn to appreciate the fine balance on which insurance is built, encompassing questions of knowledge, responsibility, and market structure. I would use the authors' conceptual framework not only to discuss specialist topics around disaster insurability, but also to teach insurance fundamentals to diverse audiences, from technical experts to policymakers. * Andreas Tsanakas, Professor of Risk Management, City, University of London *Many have observed the limitations of private insurance when it comes to financial protection from disasters. When people face disasters without insurance, harm and heartache multiplies. With this book, we finally have the tools to understand why those limitations exist and the critical role played by Protection Gap Entities (PGEs) when those limitations cannot be overcome by the private sector alone. This book is essential reading; not only for what it teaches us about the complex landscape of insurance today, but also for the ways it pushes us to think creatively about how to build more sustainable and humane forms of social protection in the future. A timely, stimulating, major contribution. * Rebecca Elliott, London School of Economics and Political Science *The frequency and intensity of weather extremes is increasing due to climate change. Most affected regions are well advised to establish new and strengthen already existing disaster risk pooling arrangements. The book provides strong evidence for the effectiveness of Protection Gap Entities (PGEs) in helping close the disaster loss gap, not least as they comprehensively convene risk owners and often incentivise prevention and preparedness. A must read for decision makers aiming to strengthen disaster resilience in a comprehensive and sustainable fashion * David N. Bresch, Professor for Weather and Climate Risks, ETH Zurich / MeteoSwiss *This book is essential and riveting reading for policymakers and risk professionals interested in how we build financial and physical resilience to disasters. It provides a ground-breaking exposition of the vital role public-private partnerships (Protection Gap Entities - PGEs) play in covering insurance protection gaps. It provides an insightful tour of developed and developing insurance markets confronting disasters from earthquake, flood, cyclone, and drought to terrorism. Based on an unprecedented multi-stakeholder dataset from 17 PGEs providing disaster insurance in 49 countries, Paula and her co-authors explain why PGEs are established, how they evolve, and imagine what future role they can play in enabling insurability in the face of escalating risk. * Julian Enoizi, Global Head of Public Sector Practice, Guy Carpenter *In face of extreme weather, terrorist attacks, seismological disasters, financial collapse, and other calamities, how can we do disaster insurance well? This timely and deeply researched book, based on hundreds of interviews and hours of fieldwork across multiple countries, provides essential learning lessons for academics and practitioners alike. An outstanding contribution to unveiling the complexities of the disaster insurance system, it also illuminates crucially how cross-sector collaborations can be leveraged to bring about economic stability and greater equity. * Nina Bandelj, Chancellor's Professor, University of California, Irvine *This book reimagines disaster insurance at times where the world is facing compounding crises that can further widen the protection gap. As the climate and disaster risk finance and insurance landscape is quickly evolving, especially in emerging markets and developing economies, this book provides the reader with the right tools to understand how protection gap entities can help governments, firms and households access disaster insurance solutions and reduce the protection gap. * Olivier Mahul, Global Lead and Program Manager, Disaster Risk Financing and Insurance Program, World Bank *Disaster Insurance Reimagined: Protection in a Time of Increasing Risk is a must-read book for all catastrophe insurance professionals and all others interested in the role insurance can play in dealing with the growing loss from both the rise in exposure and climate change. Clever and easy to read, this work provides framework, sets the issues at stake and makes explicit the underlying philosophy by which catastrophe insurance is provided in very different jurisdictions. * Francisco Espejo Gil, Consorcio de Compensacion de Seguros *Table of Contents1: Protection Gap Entities: Saving insurance from itself? 2: Paradoxes of origination: Between too little and too much knowledge 3: Shouldering the burden: Who controls the market and has responsibility for protection? 4: Problem solved? Between static remits and evolving environments 5: Limiting loss: Between financial and physical resilience 6: Reimagining disaster insurance: Towards a new equilibrium Appendix A: The disaster risk transfer process Appendix B: Methodology Glossary

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Book SynopsisYour success in life—at work and at home—rises when you harness the energy that powers your brain. A neuropsychologist explains how.Your drive to create change, catalyze impact, and build relationships all come from neuroelectrical energy—real, electrical impulses—firing in your brain. Who you are as a person depends on how you work with this energy. When this energy rises within you, you feel empowered and dynamic. But when this energy falls, you feel down, stressed, and defeated.You may feel as if you don't control your emotional energy, that it's an inevitable consequence of the world around you and the forces bearing down on you. But that's not the case. To reach your full potential, you can learn to recognize and harness the energy in your brain. Leading neuropsychologist Julia DiGangi will teach you how through eight "codes." Some of the codes will surprise you. All will fortify you. You will learn why these codes work and how to apply them to your own challenges through exercises and reflections.When you start viewing your life less about the activities you do and more about the natural energies within and around you, your power to live and lead with impact grows exponentially. Energy Rising offers you a provocative and neuroscientifically accurate path to greater emotional power, influence, and connection, both at work and at home.DiGangi's lab and clinical work have been conducted at Harvard, Columbia, Georgetown University, the University of Chicago, DePaul, and the University of Illinois Chicago. Her fMRI and EEG research has helped business leaders, parents, couples, educators, and military leaders. Her work, rooted in resilience after extreme stress, will show you how to effectively deal with struggles you currently face. She tells the stories of business leaders, parents, couples—and even combat veterans and trauma survivors—who used the eight codes to rise.Get ready to feel your energy rising.Trade Review"Energy Rising offers us hope that we can indeed utilize our emotional pain to leverage our emotional power." — Psychology Today"Presenting original and thought-provoking ideas backed by solid research in a clear and compelling fashion." — Børsen (Denmark)Advance Praise for Energy Rising:"How refreshing to discover a book that treats the serious work of managing our well-being by focusing on the physical nature of it—the electricity zipping around in our brains that makes us feel what we feel. Practical and inspiring, Energy Rising teaches us how to transform negative energy into positive energy and unlock pathways to growth." — Dan Cable, Professor of Organizational Behavior, London Business School; author, Exceptional and Alive at Work"Energy Rising delivers an enlightening and transformative guide that reveals the power of harnessing the energy within your brain. Drawing from her extensive work with patients, leaders, couples, and parents, Dr. DiGangi shares neuroscientifically grounded insights and compelling stories that bring principles to life. Prepare to be inspired, challenged, and equipped to take control of your emotional energy and unleash your true potential." — Marshall Goldsmith, Thinkers50 #1 Executive Coach; New York Times bestselling author, The Earned Life, Triggers, and What Got You Here Won't Get You There"Most leaders don't realize what power and influence they have over others. Energy Rising is a wonderful book that teaches us about our own emotional center, with the goal of helping us learn how to lead teams better, inspire people, and grow our organizations." — Josh Bersin, Global Industry Analyst and CEO, The Josh Bersin Company

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Book SynopsisIn the face of hardship, you need perseverance and determination.You need grit. But how do you build it?This book explores how you can persist in difficult situations. You'll learn how to convince yourself to do hard things, find support in trying circumstances, and know when you're pushing yourself too hard.This volume includes the work of: Angela Duckworth Misty Copeland Shannon Huffman Polson Tomas Chamorro-Premuzic How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

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Book SynopsisDisruptions in the global supply chain put companies at a standstill.Supply and demand shocks. Labor shortages. International trade wars. As businesses and customers struggle to get the products they need from across the globe, manufacturers must reassess how they operate, from considering domestic suppliers to exploring new technologies. In Supply Chain: The Insights You Need from Harvard Business Review, articles by experts and researchers will help you understand the risks and identify solutions to these disruptions so that you can ensure a more resilient supply chain—without sacrificing competitive advantage.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

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Book SynopsisArturo Cifuentes and Ventura Charlin provide an expert guide to the methods, risks, and rewards of investing in art. They detail how to apply the financial and statistical tools and techniques used to evaluate more traditional investments such as stocks, bonds, and real estate to art markets.Trade ReviewThis is a magnificent book. Original, deep and detailed. It is a must read for anyone interested in understanding the intersection between markets and art. -- Sebastian Edwards, Henry Ford II Distinguished Professor of International Economics, Anderson Graduate School of Management, UCLAIn The Worth of Art, two sophisticated quantitative analysts demonstrate the value of applying the powerful tools of financial economics to a wide range of issues involving art markets. Arturo Cifuentes and Ventura Charlin have written a genuinely innovative book. Their careful exposition of statistical techniques will be required reading for participants in art markets, and their conclusions will be of interest to anyone who enjoys thinking systematically about art and what makes it valuable. -- David W. Galenson, University of ChicagoThe authors have presented a compelling way to value art, drawing on tools used in financial markets and adjusting for the idiosyncrasies of the asset class. This work, which advances an understanding of investing in art, should be welcomed by both the art world and the financial community as it deftly straddles both spheres. -- Timothy Goodell, international bankerAs art continues to be accepted as a bankable asset class unto its own, any investor looking to enter this complex marketplace should be armed with the necessary quantitative tools to complement any qualitative analysis. This book is a “must have” guide for any serious art investor—new or seasoned—looking to navigate the often rocky terrain of the art market. -- Judd Grossman, founder and managing partner, Grossman LLPThis book will help demystify the art buying process for novice and expert art collectors alike. The tools provided for financial analysis will give readers a better framework to make educated collecting decisions and buy with their head as well as their heart. -- Amelia Manderscheid, Vice President and Senior Director for Post-War & Contemporary Art, BonhamsThe Worth of Art is full of thought-provoking research and intriguing observations that provide a novel—and revelatory—lens on the world of art. Cifuentes and Charlin are invaluable guides to the complexities and intricacies of the art market. -- Bianca Bosker, author of Cork Dork: A Wine-Fueled Adventure Among the Obsessive Sommeliers, Big Bottle Hunters, and Rogue Scientists Who Taught Me to Live for TasteIlluminating and riveting. The Worth of Art is indispensable for anyone making an initial foray into art as a vehicle for building wealth. Its techniques and insights will also be new to many seasoned art investors. * CFA Institute’s Enterprising Investor *Selected as one of Martin S. Fridson's 3 favorite reads of 2023 * Shepherd *Two decades ago, Arturo Cifuentes, a Chilean financier, used his quantitative skills to parse financial derivatives with great effect: long before 2008, he warned that a financial crisis loomed (influencing my own journalism). Now, however, Cifuentes has another mission: he is redeploying his skills to analyse art, exploring issues such as the relative return and risk profile of Jean-Michel Basquiat’s paintings. (Complex calculations in his co-authored book The Worth of Art suggest that Basquiat not only outperforms US equities, but also works by Renoir and Matisse.)… At art fairs, financialisation remains a dirty word. But if this trend drives more money into the art world, those artists should have reason to raise a glass to it. As Cifuentes says, even algorithms can create beauty. * Gillian Tett, Financial Times *Essential reading for collectors, investors, and dealers -- as well as members of the art community. * Midwest Book Review *Table of ContentsPrefaceGlossaryPart I. Understanding the Art MarketsIntroduction1. Estimating Returns in the Art Market2. Simple Comparisons to Uncover Interesting Trends3. Price and Color in Paintings4. Art Market IndicesPart II. Investment Strategies5. Portfolio Management Strategies6. Art-Secured Lending7. Auction Guarantees8. The Market for Collectibles9. Art, Data, and Finance: A Few Speculations About the FutureAppendix for PoetsIndex

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Book Synopsis"A ground-breaking and definitive roadmap to finding success through the dynamic partnership of private equity and franchising."—Justin Nihiser, Operating Partner, Garnett Station PartnersPrivate equity (PE) is profoundly transforming the business of franchising, as companies increasingly perceive PE transactions as an attractive alternative to going public, and as investors realize the strength and resilience of the franchise model. In recent years, franchisors and multi-unit franchisees encompassing more than 700 brands have partnered with private capital, including Subway, which announced in 2023 that after decades of independence it would be acquired by Roark Capital Group for more than $9 billion. It’s estimated that private capital is currently sitting on at least $1 trillion of “dry powder” — committed funds that haven’t yet been deployed. Franchising will continue to attract investment out of this substant

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Book SynopsisThe Island Book of Records brings the early years of this iconic record label to life.A fifteen-year labour of love, the volumes will fully document the analogue era of Island. Offering a comprehensive archive of album cover design and photography, together with the voices of the musicians, designers, photographers, producers, studio engineers and record company personnel that worked on each project, the volumes show in unique depth the workings of the label, covering every LP.Featuring material from recent interviews and from media interviews of the time, and each including a comprehensive discography of 45s, the books are lavishly illustrated with gig adverts (very many at venues which no longer exist), concert tickets, flyers, international LP variants, labels, LP and 45 adverts and other ephemera.These LP-sized editions are a collector’s dream, offering a truly unparalleled resource for those interested in music history and a perfect gift for any music lover.Trade ReviewOne of The Telegraph's best music books of 2023'It’s like entering the record shop of your dreams.'David Hepworth, author, podcaster and Radio Times columnist'Eyewitness accounts underpin a vault-load of memorabilia across 390 elegant pages where the footnotes are as fascinating as major events in what is an exemplary piece of musical archaeology.'Phil Alexander, MOJO'I had the pleasure of running Island Records for a decent stretch, but in my time there I never saw such a staggering overview of the early years compiled like this new book! The images, the details, the stories, everything! Rather amazing!'Ted Cockle, former head of EMI Records'LP-sized and weighing in at 390 pages, it’s both an elegant coffee table book and a proper history, with a sizeable amount of written information to complement the fascinating photographs of record covers, artists and other ephemera, including gig adverts, concert tickets and flyers.'Peter Mason, Morning Star 'The details are exhaustive, the images beautiful and wonderfully laid out in an unfussy clear manner that never overpowers the original sleeves.'Cally Calloman, Caught by the River 'This is the anecdote rich inside story of the eventful first decade in the life of the maverick label which carved a distinctive niche within the UK's booming record biz of the 60s' as told by a cast of label employees, photographers, musicians, producers, and the man who started it all, Chris Blackwell.'Grahame Bent, Shindig!One of Shindig! magazine's Books of the Year 2023 -- .Table of ContentsPreface – Genesis & Revelations Escaping Torquemada & Harrow on the Hill – tracing Island founder Chris Blackwell’s roots Boogie in my Bones via Half Moon Bay – Chris Blackwell’s first productions and the first Jamaica–only LPsUnderneath the Mango Tree – Chris Blackwell and Jamaican music’s role in the first James Bond movie, Dr. NoLondon Calling, from Rutland Gate Mews to Cambridge Road – the early growth of the label Did you ever wonder why all those early 45s were faded at 2’50”? Graeme Goodall on engineering early recordings Too Much, Too Young – the Spencer Davis Group’s split and the formation of TrafficMiles From Nowhere – Traffic’s famed Berkshire CottageHow’s yer arse since the pig bit ya? – Albert Heaton, Island’s first super–roadie by Spooky Tooth’s drummerGoing Up, Second Floor – 155 Oxford Street and the creative hub which ushers in the pink (label) revolutionThere are only two Phil Spectors and I’m one of them – Guy Stevens, from the Scene Club to the Sue label and beyondNorth London to the world – the move to the scout hut on Neasden Lane Season of the Witch – the formation of Joe Boyd’s production company Withering Tree – Traffic grinds to a haltPrefix and suffix – the most comprehensive listing of all Island and sub–label 45s and EPs from this era.El Pea – every Island album issued between 1959/1968 as well as those known and/or scheduled but not released including subsidiary labels (Surprise, Big Shot, Studio One etc)

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Book SynopsisIn this definitive history of the Rover company, Graham Robson traces the history of the iconic British car brand right back to the Starley family's Coventry-made bicycles of the 1870s through to 1988.

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Book SynopsisFintech Explained provides a rigorous, accessible introduction to the landscape of fintech. Michael R. King explains the customer focus, innovation strategy, business model, and valuation of leading fintechs in cryptocurrencies and decentralized finance (DeFi), crowdfunding and online lending, robo-advice and digital wealth management, payments and insurtech, digital banking, and bigtech. The book profiles the successes and failures of over thirty high-profile fintechs, combining insights from founders, early-stage investors, financial incumbents, and other stakeholders in this dynamic ecosystem. Combining clear descriptions and case studies with the latest findings from academic research, Fintech Explained provides a complete course for educating undergraduate and graduate students, executives, and interested professionals.Table of ContentsSection One: Fintech Toolbox 1. Foundations of Fintech 2. Fintech Economics, Strategies, and Business Models 3. Funding of Early-Stage Fintech Companies 4. The Valuation of Fintech Companies Section Two: Fintech Products and Services 5. Bitcoin, Blockchain, and Cryptocurrencies 6. Ethereum and Decentralized Finance 7. Alternative Finance, Online Lending, and Crowdfunding 8. Digital Banking and the Response of Incumbents 9. Robo-advisors and Digital Wealth Management 10. Payments and Insurtech 11. Techfins and Bigtechs in Financial Index

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Book SynopsisIn our tumultuous times, understanding and achieving resilience have never been more important. Some organizations have resilience in their DNA. They possess the agility of mind, culture, and organization to survive and thrive no matter what is put in their way.Building Resilient Organizations is focused on identifying what sets these enterprises apart, exploring the nature of resilience for organizations. Along the way, we discover some inspiring global examples of resilient projects in practice and some novel thinking for leaders to consider about what it takes to be resilient over the long haul.With contributions from leading thinkers and practitioners from throughout the world, Building Resilient Organizations will enable you and your organization to further develop resilience as a muscle in your organization.

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Book SynopsisEffective communication is vital in event management. Event Communication: Theory and Methods for Event Management focuses attention on communication studies as applied to Event Management, through the whole event mamangment process. It pays particular attention to the latest technological innovations with the event industry including virtual events and digital technologies. With a wealth of case studies and examples of best practice, is explains the communication process covering issues such as: • Relationship and integrated communication for the event stakeholder management • Event mix strategies and multilevel communication • Different typologies of users and consumer behaviour • Communication planning and results • Events storytelling: dramaturgy and metacommunication • How to increase engagement and deliver immersive experiences • Innovative digital technologies and virtual events • Evaluating event communication The Event Management Theory and Methods Series examines the extent to which mainstream theory is employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. Each compact volume contains overviews of mainstream management theories and methods, examples from the events literature, case studies, and guidance on all aspects of planned-event management. The series introduces the theory, shows how it is being used in the events sector through a literature review, incorporates examples and case studies written by researchers and/or practitioners, and contains methods that can be used effectively in the real world. Series editors: Donald Getz PhD., Professor Emeritus, University of Calgary, Canada and Vassilios Ziakas, PhD., is Consultant & Independent Scholar, UK. Barbara Mazza is Associate Professor (Roma, Italy) in the Department of Communication and Social Research of the Sapienza University of Rome, where teaches Communication for Business Management and Event Management and Communication. Department of Communication and Social Research, Sapienza, University of Rome.Table of ContentsIntroduction PART ONE – Objectives, processes, and value creation Chapter 1 –Event Corporate Communication Chapter 2 – Event mix strategies and multilevel communication Chapter 3 – Event users Chapter 4 – Communication planning and results PART TWO – The consumer’s experience Chapter 5 – Event communication design Chapter 6 – From experience to engagement: theory and methods Chapter 7 – The digital disruption Chapter 8 – Evaluating the impacts of event communication Conclusions Index

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Book SynopsisIn the timber plantations in northeastern South Africa, laborers work long hours among tall, swaying lines of eucalypts, on land once theirs. In 2008, at the height of the HIV/AIDS crisis, timber corporations distributed hot cooked meals as a nutrition intervention to bolster falling productivity and profits. But life and sustenance are about much more than calories and machinic bodies. What is at stake is the nurturing of capacity across all domains of life—physical, relational, cosmological—in the form of amandla. An Nguni word meaning power, strength or capacity, amandla organizes ordinary concerns with one’s abilities to earn a wage, to strengthen one’s body, and to take care of others; it describes the potency of medicines and sexual vitality; and it captures a history of anti-colonial and anti-apartheid struggle for freedom. The ordinary actions coordinated by and directed at amandla do not obscure the wounding effects of plantation labor or the long history of racial oppression, but rather form the basis of what the Algerian artist Kader Attia calls repair. In this captivating ethnography, Cousins examines how amandla, as the primary material of the work of repair, anchors ordinary scenes of living and working in and around the plantations. As a space of exploitation that enables the global paper and packaging industry to extract labor power, the plantation depends on the availability of creative action in ordinary life to capitalize on bodily capacity. The Work of Repair is a fine-grained exploration of the relationships between laborers in the timber plantations of KwaZulu-Natal, and the historical decompositions and reinventions of the milieu of those livelihoods and lives. Offering a fresh approach to the existential, ethical and political stakes of ethnography from and of late liberal South Africa, the book attends to urgent questions of postapartheid life: the fate of employment; the role of the state in providing welfare and access to treatment; the regulation of popular curatives; the queering of kinship; and the future of custom and its territories. Through detailed descriptions, Cousins explicates the important and fragile techniques that constitute the work of repair: the effort to augment one’s capacity in a way that draws on, acknowledges, and reimagines the wounds of history, keeping open the possibility of a future through and with others.Table of ContentsIntroduction: Repair and the Question of Capacity | 1 1 Labor Power and Amandla | 37 2 The Plantation and the Making of a Labor Regime | 58 3 The Game of Marriage | 88 4 Repair and the Substance of Others | 115 5 In the Vicinity of the Social | 144 Conclusion: The Work of Repair | 181 Acknowledgments | 197 Notes | 201 Bibliography | 277 Index | 319

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Book SynopsisDavid Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022.Trade Review"This updated edition expertly outlines a pragmatic and well thought-through framework for making a positive change to people's experience of work. An essential read for anyone who believes organizations don't have to choose between performance and fairness, justice and learning." * David D’Souza, Membership Director, CIPD *"If you want to make a difference in your organization - buy and use this book. Updated to reflect how we are working now; David's book gives managers and HR practitioners space for reflection and crucially inspiration." * Margaret Ayers, Director of Human Resources & Organizational Development, Canterbury Christ Church University *"In a period of increasing polarization and hostility, this second edition of Managing Conflict shows us how to nurture more supportive, compassionate dialogue within the workplace. Filled to the brim with tools, techniques and templates, this book masterfully guides the reader on a journey to building a conflict-healthy culture." * Becky Norman, Managing Editor, HRZone & Training Zone *"Managing Conflict, 2nd Edition is a comprehensive guide that emphasizes the positive potential of conflict management and highlights the need for a shift from retributive systems to person-centred and values-based approaches for managing conflict. David presents real-life examples of conflict resolution, including workplace disputes and community conflicts, demonstrating the power of dialogue and restorative approaches." * Kien Yip PHANG, Certified Mediator (IMI/SIMI) & Ombuds Specialist Consultant, FAO *"In this 2nd edition of Managing Conflict, David Liddle has written an incredibly useful book that shows how to measure the costs of conflict in any workplace, and how to prevent and resolve it. It is insightful and immensely practical and I recommend it highly." * Kenneth Cloke, Mediator, arbitrator and author *"This edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Herbert Smith Freehills LLP *"When harnessed well, conflict can lead to better conversations, more diverse thinking and improved decision making. But at its worst, it can sit at the heart of a toxic culture where bullying and harassment go unchecked. David Liddle's book is a practical and essential guide to a subject that is of increasing importance to organizations as they strive for a culture that enables everyone to bring their best." * Martin Blackburn, VP, Head of HR – EMEA, RenaissanceRe *"The 2nd edition is much more relevant to the world we live in now and is reflective of the changes that have impacted our lives in recent times. Recent world events such as the COVID-19 pandemic are acknowledged in the book as huge factors which have shaken our world. The book explores the notion that emotional intelligence and creating space for people to have adult to adult conversations is really the cornerstone of effective conflict management, and in my view, couldn't be truer. The book truly acknowledges the human element, the person behind the issues and the conflict. Practical, insightful, concise and intelligently written." * Jenny Hannon, HR Advisor, KPMG *"David's book brings to light the importance on why organizations should embrace informal conflict resolution processes and embed mediation in its grievance framework. The book also adds a unique insight to the ongoing discussions on why organizations should seriously consider the restorative justice approach." * Nike Ajibowo, Head of Employee Relations and Inclusion, Plan International *"An essential read for leaders, HR professionals and unions, this book revolves around the powerful principle of dialogue, guiding readers on a journey towards healthier, more productive workplaces. Its engaging, well-structured content captivates from the outset, leaving readers unable to put it down." * Rachel Bennett MCIPD, Founder, HR Fusion Ltd *"In this transformative book, conflict becomes a catalyst for growth. Offering an updated, holistic framework for proactive conflict resolution, it's a crucial guide for both novices and experts. Perfect for modern workplaces, it empowers readers to cultivate a positive conflict culture in their organizations, providing practical tools for the future of conflict management at work. A must-read for the forward-thinking Human Resources professional." * Ahmed Zaky, People & Culture Manager, TIMG (New Zealand) *"If you are in the HR profession this is a must read. The tools are all here, backed by fascinating case studies from businesses which he has worked over the past 20 years. This book needs to be in the hands of every HR professional." * Gemma Bromfield ACIPD, Manager Director and HR Consultant, Go Beyond HR Consultancy Ltd *"Managing Conflict 2ed is a breath of fresh air in the field of conflict management and is highly recommended for all actors involved in managing workplace conflict." * Trond Løkling, Co-Founder, Semje Software AS *"Wow! What an inspiring and compelling book. A must read for all leaders, lawyers, ER Professionals, HR, and managers. In fact, anyone who wants to navigate conflict more effectively. This is an extremely practical guide which covers the lifecycle and causes of conflict, managing conflict from an employment law perspective, measuring the cost of conflict and the impact of a toxic culture, the psychology behind it all, routes to resolution, how to develop a Resolution Framework, how to resolve a toxic culture, how to develop an internal mediation scheme and how to do a quick health check on your organization. David has started a "Resolution Movement"." * Louisa Deboer, Global Employment Counsel, and Wellbeing Founder, The Pause Before *"I hope that employers will pick up a copy of this timely new edition and reflect on the benefits of implementing a restorative and humanistic 'Resolution Framework' in their workplace." * Victoria Harris, Trustee, Mediation Hertfordshire & Programme Manager, Civil Mediation Council *"This Edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Employment Group, Herbert Smith Freehills LLP *"A gentle guide to a difficult topic; thought- provoking and clear." * Nicola Wood, Senior Independent Director, Information Commissioner's Office *"Active listening skills and recognising the consequences of conflict has never felt more important. David Liddle has ably convince the reader, of the need for Leaders to use mediation along with the emotional and financial benefits of doing so." * Sally Hopper, FCIPD, FRSA, MSc, Director of Human Resources, Hertfordshire County Council *"This is an essential book for organizations. David Liddle shares his expertise and equips the readers to become proactive and embrace positive dialogues, transform conflicts from dysfunctional to functional, and achieve remarkable outcomes. David helps the reader understand the causes and impact of conflicts, and how to use efficient frameworks and tools for conflict management and mediation." * Ewa Hutmacher, CEO and co-founder, Snabbfoting *"Especially useful are the Resolution Reflections. Don't skip them. Answer the short pertinent questions. You will learn a lot. All mediators not just workplace specialists will benefit for reading this insightful and lively text." * Stephen Walker, Mediator and author, S Walker Mediation *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Tony Scida, Principal and Chief People Office, Re:Focus HR Solutions Inc. *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Sanja Moll, Mediator and Leadership Coach *"I have to agree that we could "do workplace conflict better". Listening, talking and collaboration through informal and formal mediation instead of relying on the misery of our disciplinary and grievance processes will surely serve everyone better. Get the book!" * Helen Goss, Partner, Boyes Turner LLP *"The book is written in a fascinating way. This book describes innovative strategic approaches to developing a culture of sustainable conflict management that can promote positive engagement of all parties, save costs, reduce stress, and increase well-being." * Aga Yamin, HR Expert *"This book is a must read for all HR Professionals - it is a comprehensive, easy to read textbook and made even better by being very interactive with the reflection boxes throughout each chapter. The book offers a real in-depth understanding of how conflict can arise, the cost to a business (both monetary and psychologically) and resolution options fully explained." * Lisa Hodgkiss, Assoc CIPD, MIoL *"A highly informative and inspiring book, which shows how conflict can in fact be seen as something positive! This book should be read by anyone who has to deal with conflict management - HR and management alike." * Petta G. Praschma, Employer branding enthusiast and Ambassador for the Human Relations Collective *"Such expertise and experience, all openly shared and backed with good research and sound results; this edition is practical and for any CPO/HRD" * Amanda Harcus, Experienced HRD, Culture and Change Expert *"The 2nd edition of Managing Conflict is the ultimate gift to HR practitioners Liddle shares key takeaways with the reader; including useful tests on toxic workplace culture, cost impact analysis for ER matters and approaches to integrate mediation into conflict scenarios. For anyone working in HR who has felt disenfranchised, overwhelmed and just a bit stuck; this book is for you." * Shane O’Brien, Senior Employee Experience Manager, EMEA, MongoDB *Table of Contents Chapter - 00: Introduction; Section - ONE: Putting conflict into context; Chapter - 01: What’s wrong with contemporary conflict management and what to do about it; Chapter - 02: The lifecycle of a conflict – How and why conflicts escalate; Chapter - 03: The causes and the sources of conflict at work; Chapter - 04: Managing conflict – An employment law perspective; Section - TWO: A practical guide to managing conflict; Chapter - 05: Measuring the costs of conflict and the impact of a toxic culture; Chapter - 06: The psychology of conflict and conflict management; Chapter - 07: Routes to resolution – Introducing the resolution spectrum; Chapter - 08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter - 09: How to resolve a toxic workplace culture; Chapter - 10: Mediation – An in-depth analysis of its many benefits and applications; Chapter - 11: How to develop an internal mediation scheme; Chapter - 12: Total conflict management – A whole-system approach for managing conflict; Section - THREE: Resolution resources; Chapter - 13: A quick conflict health check; Chapter - 14: Glossary;

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Book SynopsisNordic Baby Crochet includes easy to follow crochet patterns to create beautiful baby clothes and accessories without the need for arduous assembly. Nordic Baby Crochet features 35 patterns for adorable clothing and accessories for babies. With accessible step-by-step guides, the patterns are suitable for experienced crocheters as well as for those just starting with crochet. Here are patterns for cardigans, dresses, bibs, blankets, hats and more. All projects are assembly-free and achieve a modern Scandinavian look with simple patterns and elegant colours of your choosing. Crochet has a somewhat unfair reputation for being uncomfortable and tight. However, Charlotte Kofoed Westh, with her individual crochet technique, smart choice of patterns and the right yarn ensures that the pieces in this book are snug, elastic and comfortable. This is crochet in a whole new way, a far cry from the rigid designs that many associate with crochet.Trade Review‘The surest way to create the best and most adorable projects for the little ones in your life … This book will give you all the inspiration you could possibly want.’ Crochet Now ‘Baby crochet patterns can sometimes veer towards the twee or old fashioned, but for those who love to dress their little ones in simple and stylish clothes and accessories, this is the book for you. Nordic Baby Crochet is packed with timeless, practical and contemporary designs perfect to make for your own little ones or to give as gifts.’ Inside Crochet

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Book SynopsisTrade Review"A Financial Times Best Book of the Year: Economics""'Economies sometimes go through macro-financial crises.' Indeed, they do, as we have so painfully learned in recent decades. In this excellent and blessedly brief book, two distinguished scholars bring students and busy professionals up to date on the best thinking about how these crises originate and unfold and how policymakers need to respond. A valuable guide for those who need to understand what contemporary economics has to say on this vital topic."---Martin Wolf, Financial Times"A must-read."---Ashoka Mody, Project Syndicate"A Crash Course on Crises packs a serious punch, covering a substantial amount of theoretical ground illustrated by real-world examples drawn from four continents and almost 100 years."---Anjalika Badalai, Society of Professional Economists"Designed as both a complement to existing macroeconomic textbooks and a present-day primer for policymakers, [A Crash Course on Crises] is brief, direct and accessible. It will likely adorn the reading lists of financial economics courses for years to come."---Rémi Meehan, International Affairs

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Book SynopsisTop financial advisors agree: your ability to succeed depends on how well equipped you are to navigate any market condition. Uncover the thirteen universal lessons for success guaranteed to advance your career.

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Book SynopsisAlex Preda provides an ethnographic exploration of how financial expertise is performed and produced in the media, analyzing its features and how audiences react to it. He examines how analysts, anchors, and producers collaborate in manufacturing financial talk that circulates around the world.Trade ReviewThis is easily the most original book in the sociology of finance that I have read in many years. Preda singles out financial expert talk by academics, analysts, and financial journalists, showing how it is interactionally produced and performed, and how it invades the public sphere and influences how finance is understood. This book should not be missed by sociologists of finance and financial economists. It is also a must read for science communication generally, expert studies and media studies—and for practitioners, seeking to look into a mirror of their practice. -- Karin Knorr Cetina, author of Epistemic Cultures: How the Sciences Make KnowledgeHow are we ever going to make sense of our world after the 2008 crash without understanding what financial experts think they are doing? Reaching into all the latest research on, and analysis of expertise, Alex Preda tells us what is going on when financial experts present themselves in the media. -- Harry Collins, coauthor of Why Democracies Need ScienceTalk is fundamental to how human beings interact, and what we say about money and finance matters. Focusing on Hong Kong's TV and radio studios, and employing his trademark combination of ethnographic insight and sharp sociological analysis, Preda throws important new light on financial talk, its nuances, and its audiences. -- Donald MacKenzie, author of Trading at the Speed of Light: How Ultrafast Algorithms Are Transforming Financial MarketsWritten in clear prose, Preda’s ethnography moves easily between theory and evidence. * Social Forces *Table of ContentsIntroduction1. What Is Financial Expertise?2. Talk, Spectacle, and Expertise3. The Organization of Expert Talk4. Strategic Facework: The Expert Presentation of Experts5. Unfaultable Talk6. Talk and Truth7. Managing AudiencesConclusionAppendix 1. Hong Kong as a Global Financial CenterAppendix 2. Ethnographic MethodsAcknowledgmentsNotesReferencesIndex

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Book SynopsisTHE #2 WALL STREET JOURNAL BESTSELLERBased on a career of making high-stakes, split-second decisions as a U.S. fighter pilot, The Art of Clear Thinking teaches readers to apply Hasard Lee''s combat-tested techniques in everyday life.The training to become a fighter pilot is among the most competitive and difficult in the world with fewer than one in a thousand succeeding. Pushing a cutting-edge jet to its limits at over 1,000 mph means that every split-second decision can have catastrophic consequences. This extreme environment has forged a group of warriors who for the last fifty years have been considered at the apex of decision-making theory and practice.In The Art of Clear Thinking, Hasard Lee distills what he's learned during his career flying some of the Air Force's most advanced aircraft. With gripping firsthand accounts from his time as a fighter pilot and fascinating turning points throughout history, Hasard reveals

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