Business, Finance & Law Books

Book SynopsisA panoramic reinterpretation of global history, this title traces the emergence and development of the modern world from the sixteenth to the twentieth century.Trade Review"A tour de force that brings together and makes sense of a wealth of diverse historical studies which often seem to contradict each other...an extremely formidable achievement." * New York Times Book Review *"A heroic and impressive achievement. . . . an exhilarating and satisfying book. . . . it explains more convincingly and sympathetically than anything I have read hitherto the actual process of economic and social development on a European-world scale." * American Journal of Sociology *"A remarkable book. The author has a theory and uses it to explain the structure and course of public events in Europe and its trans-oceanic annexes in the sixteenth century. The effect is dazzling and dizzying." * Societas *Table of ContentsList of Illustrations Acknowledgments Quotation Credits Prologue to the 2011 Edition Introduction: On the study of social change 1. Medieval prelude 2. The new European division of labor: c. 1450–1640 3. The absolute monarchy and statism 4. From Seville to Amsterdam: the failure of empire 5. The strong core-states: class-formation and international commerce 6. The European world-economy: periphery versus external arena 7. Theoretical reprise Bibliography Index

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Book SynopsisA new edition of this best-selling book. Your Best Year Yet is the perfect guide to help you realise goals and overcome last year's limitations. The proven methods in the book will make this year into the most successful ever.Your Best Year Yet is the perfect handbook to help people realise their goals in 12 months. Jinny Ditzler has almost two decades of experience with the Best Year Yet programme. Her results are inspiring; in this clear-cut guide anyone can set aside three hours of their time and transform their life.Your Best Year Yet asks you challenging questions about your expectations, accomplishments and goals for the future. It is not until you take time to sit down and really think about what you want out of the next year that you can start working towards your goals.Ditzler asks us to outline our accomplishments, disappointments, limitations, personal values, goals, our roles in life and shows us how to develop our own programme to achieving our goals and learning from our mistakes.Trade Review"Personal success does not have to be years away. Jinny Ditzler masterfully guides you from thought to action and inspires you to start actualising your heart's desires this year."John Gray, author of MEN ARE FROM MARS, WOMEN ARE FROM VENUS "Whether you're a harried homemaker or a confused corporate executive, YOUR BEST YEAR YET! offers a clearly defined, easily implemented and profoundly effective method for getting your life back on track. Forget New Year's Resolutions… read this instead."Dr. Tony Alessandra, author of THE PLATINUM RULE and CHARISMA

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Book SynopsisThe Visual Investor, Second Edition breaks down technical analysis into terms that are accessible to even individual investors. Shows investors how to follow the ups and downs of stock prices by visually comparing the charts, without using formulas or having a necessarily advanced understanding of technical analysis math and jargon.Table of ContentsPreface xv Acknowledgments xix Section One Introduction 1 What Has Changed? 1 Fund Categories 2 Global Funds 2 Investors Need to Be Better Informed 3 Benefits of Visual Investing 3 Structure of the Book 3 Chapter 1 What Is Visual Investing? 5 Why Market Analysis? 5 The Trend Is to Blend 6 What’s in a Name? 6 Why Study the Market? 7 Chartists Are Cheaters 7 It’s Always Just Supply and Demand 7 Charts Are Just Faster 8 Charts Do Look Ahead 8 Pictures Don’t Lie 9 Picture Anything You Want 9 The Market’s Always Right 9 It’s All About Trend 10 Isn’t the Past Always Prologue? 10 Timing Is Everything 13 Summary 13 Chapter 2 The Trend Is Your Friend 15 What Is a Trend? 15 Support and Resistance Levels 18 Role Reversal 18 Short Versus Long Term 25 Daily, Weekly, and Monthly Charts 28 Recent versus Distant Past 28 Trendlines 31 Channel Lines 34 Retracing Our Steps by One-Third, One-Half, and Two-Thirds 34 Weekly Reversals 38 Summary 38 Chapter 3 Pictures That Tell a Story 41 Chart Types 41 Time Choices 46 Scaling 46 Volume Analysis 50 Chart Patterns 52 Measuring Techniques 61 Even the Fed Is Charting 65 The Triangle 65 Point-and-Figure Charts 66 Chart Pattern Recognition Software 70 Section Two Indicators 73 Chapter 4 Your Best Friend in a Trend 75 Two Classes of Indicators 75 The Moving Average 76 The Simple Average 76 Weighting the Average or Smoothing It? 77 Moving Average Lengths 77 Moving Average Combinations 78 Summary 95 Chapter 5 Is It Overbought or Oversold? 97 Measuring Overbought and Oversold Conditions 97 Divergences 97 Momentum 99 Welles Wilder’s Relative Strength Index 100 The Stochastics Oscillator 110 Combine RSI and Stochastics 113 Summary 119 Chapter 6 How to Have the Best of Both Worlds 121 MACD Construction 121 MACD as Trend-Following Indicator 123 MACD as an Oscillator 123 MACD Divergences 125 How to Blend Daily and Weekly Signals 125 How to Make MACD Even Better—The Histogram 128 Be Sure to Watch Monthly Signals 130 How to Know Which Indicators to Use 130 The Average Directional Movement (ADX) Line 133 Summary 135 Section Three Linkage 137 Chapter 7 Market Linkage 139 The Asset Allocation Process 140 The Relative Strength Ratio 142 2002 Shift from Paper to Hard Assets 142 Commodity/Bond Ratio also Turned up 144 Turns in the Bond/Stock Ratio 144 2007 Ratio Shifts Back to Bonds 147 Bonds Rise as Stocks Fall 147 Falling U.S. Rates Hurt the Dollar 147 Falling Dollar Pushes Gold to Record High 150 Commodity-Related Stocks 153 Foreign Stocks Are Linked to the Dollar 153 Commodity Exporters Get Bigger Boost 156 Global Decoupling Is a Myth 156 Rising Yen Threatens Global Stocks 158 Review of 2004 Intermarket Book 159 Summary 161 Chapter 8 Market Breadth 163 Measuring Market Breadth with NYSE AD Line 163 NYSE AD Line Violates Moving Average Lines 164 Advance-Decline Shows Negative Divergence 164 Where the Negative Divergences Were Located 166 Retail Stocks Start to Underperform During 2007 169 Retailers and Homebuilders Were Linked 171 Consumers are also Squeezed by Rising Oil 173 Dow Theory 173 Transports Don’t Confirm Industrial High 175 Percent of NYSE Stocks above 200-Day Average 175 NYSE Bullish Percent Index 179 Point-and-Figure Version of BPI 181 Summary 182 Chapter 9 Relative Strength and Rotation 183 Uses of Relative Strength 183 Top-Down Analysis 186 Relative Strength versus Absolute Performance 187 Using Relative Strength between Stocks 190 Comparing Gold Stocks to Gold 190 How to Spot New Market Leaders 193 Where the Money Came from 193 Spotting Rotation Back into Large Caps 196 Trend Changes Are Easy to Spot 198 Rotation within Market Sectors 198 Chinese Stocks Lose Leadership Role 200 Summary 202 Section Four Mutual Funds and Exchange Traded Funds 205 Chapter 10 Sectors and Industry Groups 207 Difference between Sectors and Industry Groups 208 Performance Charts 209 Sector Carpets 211 Using Market Carpet to Find Stock Leaders 212 Industry Group Leader 213 Sector Trends Need to Be Monitored 214 Information on Sectors and Industry Groups 214 Spotting Natural Gas Leadership 215 Natural Gas Components 215 CBOE Volatility (VIX) Index 217 Summary 221 Chapter 11 Mutual Funds 227 What Works on Mutual Funds 227 Open- versus Closed-End Funds 228 Charting Adjustments on Open-End Funds 228 Blending Fundamental and Technical Data 229 Relative Strength Analysis 229 Traditional and Nontraditional Mutual Funds 229 Keep It Simple 230 200-Day Moving Average and Housing 230 Natural Gas Breakout 232 Consumer Discretionary Breakdown 232 Bear Crossing Sinks Chips 235 Negative ROC Hurts Technology 235 Consumer Staples Hold Up Okay 235 Retail Ratio Plunges 235 Energizing a Portfolio 240 Latin America Leads 240 Real Estate Is Global 240 Profunds Rising Rates Fund 244 Profunds Falling U.S. Dollar Fund 244 Commodity Mutual Funds 247 Inverse Stock Funds 247 Summary 250 Chapter 12 Exchange-Traded Funds 251 ETFs versus Mutual Funds 252 Using ETFs to Hedge 253 Using a Bear ETF 253 Trading the Nasdaq 100 255 Using Sector ETFs 258 Inverse Sector ETFs 260 Using Technology as a Market Indicator 260 Commodity ETFs 263 Foreign Currency ETFs 263 Bond ETFs 267 International ETFs 269 Summary 275 Conclusion 279 Why It’s Called Visual Investing 279 The Media Will Always Tell You Why Later 279 Media Views Keep Shifting 280 Visual Analysis Is More User Friendly 280 Keep It Simple 280 Visual Tools Are Universal 281 The Stock Market Leads the Economy 281 Prices Lead the Fundamentals 282 Sector Investing 282 Exchange-Traded Funds 283 A Year After the 2007 Top 283 Warning Signs were Clearly Visible 284 Appendix A Getting Started 285 Find a Good Web Site 285 Use the Readers Choice Awards 285 StockCharts.com 286 Chart School 286 Online Bookstore 287 Investor’s Business Daily 288 Stock Scans 288 Bullish Percent Indexes 289 DecisionPoint.com 294 McClellan Breadth Indicators 294 Appendix B Japanese Candlesticks 295 Candlestick Patterns 297 Bullish Engulfing Pattern 298 Stock Scan Candlestick Patterns 300 Recommended Reading 300 Appendix C Point-and-Figure Charting 301 Triple and Quadruple Signals 302 How to Vary P&F Charts for Sensitivity 304 There’s No Doubt about P&F Signals 305 Recommended Reading 306 Index 307

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Book SynopsisUnique insights into how the mind of an investor operates and how developing emotional awareness leads to long-term success Inside the Investor''s Brain provides readers with specific techniques for understanding their financial psychology, so that they can improve their own performance and learn how to outsmart other investors. Chapter by chapter, author Richard Peterson addresses various mental traps and how they play a role in investing. Through examples, such as a gambling experiment with playing cards, the author shows readers how being aware of the subconscious can separate the smart investors from the average ones. This book also contains descriptions of the work of neuroscientists, financial practitioners, and psychologists, offering an expert''s view into the mind of the market. Innovative and accessible, Inside the Investor''s Brain gives investors the tools they need to better understand how emotions and mental biases affect the way they manage money and react to Trade Review"Exceptionally well-written, it will likely prove to be a seminal text on the influence of the human brain on investment behavior. And neurofinance, as that field is known, may provide the next great edge for savvy investors. ... Inside the Investor's Brain , written by an experienced but surprisingly young author (he's 35), is outstanding. Peterson and his first book have much to offer investors and the institutions in which they work." -- Dr. David L. Nathan, (Barron's, September 2007) "Clear and Accessible." -- Bob Frick (Kiplinger's Personal Finance, December 2007) "Highly recommended." -- (Kiplinger's Best Investing Reads of 2007) "For those who want to take behaviouralism a step further, and to study the science of the brain - a subject that tells us a lot about ourselves, as well as about how we might just make some more money ... " --(Financial Times, December 2007)Table of ContentsPreface. Acknowledgments. About the Author. Introduction. Part I: Foundations. Chapter 1: Markets on the Mind. Analysts and Dart Boards. Developing Better Expectations. “The Wisdom of the Collective” Meteorological Anomalies and Other Animal Spirits. Sentiment. Chapter 2: Brain Basics. Damasio and the Iowa Gambling Task. The Brain: Structure and Function. The Brain-Damaged Investor. Research Methods. Neuroscience Preview. Chapter 3: Origins of Mind. Emotions and Perceptions. Expectations and the Comparator. Counterfactual Comparisons. Beliefs and Expectations: The Placebo Effect. Making Sense of the News. Self-Deception. Emotional Defense Mechanisms and Motivated Reasoning. Chapter 4: Neurochemistry. Introducing the Neurotransmitters. Serotonin. Dopamine. Norepinephrine. Opiates. Stress Hormones. Caffeine. GABA, Acetylcholine, and Omega-3 Fatty Acids. The Chemistry of (Financial) Mental Disorders. The Neurochemistry of Financial Performance. Serotonin and Market Bubbles. Recreational Drugs and Alcohol. Alcohol. Cocaine. Part II: Feelings and Finances. Chapter 5: Intuition. Analysis and Intuition. Investment Practice. What Does Your "Gut" Tell You? Listening Without Thinking. Intuition and Emotion in Investing. Emotional Intelligence. Subliminal Emotion. Stirring the Unconscious. Chapter 6: Money Emotions. Emotional Biases. The Difference between Positive and Negative Feelings. Regret as a Self-Fulfilling Prophecy. An Amicable Divorce. Sadness and Disgust. Fear and Anger. Projection Bias. Managing Feelings. Summary. Chapter 7: Excitement and Greed. Brokers Kindle Irrational Exuberance. The Anatomy of Stock Hype. Greed: The Basics. The BIAS Task. The Nucleus Accumbens. Excited About a Good Deal. Improving Biased Decision Making. Greed in the Markets. Chapter 8: Overconfidence and Hubris. The Psychology of Hubris. Overconfidence. Illusion of Control. Winning Changes the Brain. The Neurochemistry of Exploration. One Who Knows: Christian Siva-Jothy. Confidence—the "Good" Kind. Solutions. Chapter 9: Anxiety, Fear, and Nervousness. Climbing a Wall of Worry. Dread in the MRI. Nature versus Nurture. It’s All in Your Head. Empathy Gaps. Pain Relief. Investment Lessons. Of Hurricanes, Risk Perceptions, and Opportunity. Summary. Chapter 10: Stress and Burnout. Stress. Cramer on Stress. Choking for Rupees. Which Goes Wrong—the Brains or the Brawn? Stress and Trend Perception. Neurochemistry of Stress. Biological Effects of Stress. Adrenaline Junkies. Managing Investment Stress. Summary. Chapter 11: Love of Risk. Knowing When to Fold ‘Em. Pathological Gambling. The Gambler’s Brain. Ought to Know Better. Reducing Gambling. Summary. Chapter 12: Personality Factors. The "Big Five." Extraversion versus Introversion. Neuroticism versus Emotional Stability. Conscientiousness versus Impulsiveness. Openness to New Experiences versus Traditionalism. Agreeableness versus Self-interest. The Genetics of Personality. Investing Personality. Neurotic Investors. Extraverted, Open, and Conscientious Investors. Other Personality Research. Trading Psychology. Part III: Thinking about Money. Chapter 13: Making Decisions. Expected Value and Expected Utility. The Jackpot Trap. Probability Misjudgments. Vividness, Imagination, and Desire. Ambiguity and Uncertainty. Ambiguity in the Markets. Neuroscience of Ambiguity, Risk, and Reward. The Possibility that You are Overweight. The Trusting Brain. Neuroscience of the Ultimatum Game. The Trust Hormone. Implications. Chapter 14: Framing Your Options. The Disposition Effect. A Father-Son Stock Sale. Teasing out the Problem. Framing Risk. A Frame in the Membrane. Holding Losers: "Double-or-Nothing!" Differences in Aversion. Letting Winners Ride. Summary. Chapter 15: Loss Aversion. Neuroscience of Loss Aversion. The Equity Premium Puzzle. The Implied Put Option. Overcoming Loss Aversion. The House Money Effect. Lessons from the Pope. Comments from Soros, Tudor, and Cramer: "Booyah!" Chapter 16: Time Discounting. Get Your Hand out of the Cookie Jar. Brain Basis of Delayed Gratification. Chemical Impulses. Monkey Business. Making a Killing in the Options Pit. Improving Self-Control. In Practice. Chapter 17: Herding. Herding. Social Proof. Social Comparison. Asch and Conformity. Information Cascades. Stanley Milgram and the Shocking Truth. Nice Clothes, Fast Cars, and Fancy Titles. The Neuroscience of Cooperation. Analysts' Abuse of Authority. The Herding Habit. Living the Contrarian Lifestyle. Advice for Herd Animals and Trend Followers. Advice for Investment Committees. Chapter 18: Charting and Data Mining. Artificial Neural Networks. Data Mining and Self-deception. Finding Patterns in the Noise. The Trend and Mean-reversion Biases in Chart Reading. Overreliance on Charts. The Gambler's Fallacy. Irrational Exuberance . . . Called Too Early. The Soochow Gambling Task. The Learned Caudate. Patterns in Earnings Reports. Fooled by Randomness. Chapter 19: Attention and Memory. Terminal Illness. Representative Returns. Fond Memories. Beating the Hindsight Bias. Attention Deficit. Keep Your Eye on the Pills. What's in a Name? China Prosperity Internet Holdings. "All that Glitters." Chapter 20: Age, Sex, and Culture. Emotional Memories. The Female Brain: Estrogen, Emotion, and Cooperation. Financial Planning for Divorcees. Male Overconfidence. Age. The Seattle Longitudinal Study of Adult Development. Culture (East and West). Chinese Risk Takers. Biases Among Chinese Stock Traders. Part IV: In Practice. Chapter 21: Emotion Management. Do it for Love, Not Money. Money Changes You. Emotional Defenses. The Pursuit of Happiness. Neuroplasticity. Chemical Stabilizers. Self-discipline. Creating a Decision Journal. Chapter 22: Change Techniques. Dealing with Fearful and Overconfident Clients. Cognitive-behavioral Therapy and Stress Management. Yoga, Meditation, and Lifestyle. Simple Stress Reduction. Getting Out of a Slump. Trading Coaches. Flavia Cymbalista. Denise Shull. Modeling Others. Growing Happier. Neurofeedback. Maintain "Learning Goals." Chapter 23: Behavioral Finance Investing. Harvesting Risk Premia. Risk Premia and Expectations. Value versus Glamour. Momentum, Size, and the Optimal Portfolio. "Buy on the Rumor and Sell on the News." Limits to Arbitrage. Behavioral Finance Fund Performance. Behavioral Investment Products. Final Notes. Notes. Glossary. Index.

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Book SynopsisThe one, only, and by far the best book synthesizing psychology and investing. In addition to providing modern, scientific knowledge about psychology, this book provides a mirror into the mind and wide breadth of knowledge of one of the leading practitioners of brief and effectual cures. Will help to cure your trading and your life. -Victor Niederhoffer, Chief Speculator, Manchester Investments Author, The Education of a Speculator and Practical Speculation How refreshing! A book that rises above the old NLP model of the 80''s and provides insights on how our relationship with the market is indeed a very personal one. Not only has Steenbarger provided some fantastic tools for the trader to transform his mindset, but he has contributed unique trading ideas as well. Brilliant! -Linda Raschke, President, LBRGroup, Inc. ''Investigate, before you invest'' was for many years the slogan of the New York Stock Exchange. I always thought a better one Table of ContentsChapter One: The Woman Who Could Not Love. Manufacturing Cars and Success. Sue, the Survivor. Finding Solutions amidst Problems. Accelerating Change by Doing What Comes Unnaturally. Going against the Flow with Sue. Finding Solutions. The Fearless Trading Inventory. An Inventory of Solutions. Enacting the Solutions. Conclusion. Chapter Two: The Student WhoWouldn’t Study. Ken, the Failure. Diversification in Life and Markets. The Psychology of Paralysis. Decisions and Uncertainty. Altering the Risk-Reward Equation. Shifting Risks and Rewards in Trading. Music, Moods, and Pivot Chords. Tom’s Pivot Chord. Breaking Routines. Breaking the Routines of Trading. Conclusion. Chapter Three: The Woolworth Man. The Interview from Hell. Observing Patterns. Invoking the Internal Observer. Rule-Governed Trading. Taking Your Emotional Temperature. Inoculating Yourself against Stress. Effort and Emotional Change. The Trader as Addict: Breaking Stops. Becoming More Rule-Governed in Trading. Using Emotion to Make the Contrary Move. Conclusion. Chapter Four: Traders Out of Their Minds. The World’s Most Powerful Glasses. Phil, the Addicted Trader. Exploring the Dual Mind. The Mind of the Trader. Solution-Focused Money Management. A Trade from the Couch. Shifting Selves in Trading. Stationarity and the Moods of the Markets. Conclusion. Chapter Five: Mary, Mary, Quite Contrary. Getting inside Mary’s Journal. Afflicting the Comfort Zone. Repeating Patterns. Changing Repetitive Patterns. Doing What Comes Unnaturally. Resisting What Is Best for You. Creating Powerful Emotional Experiences in Trading. Conclusion. Chapter Six: The Evil Spiders. Communication and Metacommunication. Metacommunications in Trading. The Communications of Traders’ Bodies. The Mind beneath the Human Mind. Knowing More than You Know: Implicit Learning. Minding the Complexity of the Markets. Conclusion. Chapter Seven: The Big Man beneath the Bed. Big, Silent Walt. Creating Powerful New Experiences. Regression: The Mind’s Time Travel. Entering the Time Portal. When Your Gears Remain Locked. Novelty: The Key to Change. Novelty in Therapy: Making Translations. The Role of Consolidation in Change. Walt’s Consolidation. Conclusion. Chapter Eight: Buried Alive! The Art of Timing in Therapy and Trading. Markers and the Markets. Markers with the NYSE TICK. The Power of Dreams. Dreams as Emotional Communications. Repetitive Dreams: The Themes of Life. Hypnosis: Accessing Other Minds. The Waking Trance: Daydreams. Conclusion. Chapter Nine: Trance-Forming the Mindscape. The Radio Dial of Consciousness. Changing Behavior by Changing Contexts. Trauma and the Radio Dial. Dr. Brett Receives Strange Communications. Mind Experiments. Mapping the Mindscape. Experiments with Trading. Conclusion. Chapter Ten: The Coat in the Closet. Stopping the Morning Frenzy. Stopping on the Way to New York. Knowing More than We Know We Know. Joan and Her Inner Voices. Repairing Multiplicity. Triggers. Joan’s Lullaby Therapy. When Efforts at Change Fail. Conclusion. Chapter Eleven: Pinball Wizardry. Creating Models of the World. Modeling Yourself as a Trader. Playing Market Pinball. Contrary Trading: Fading the Maps of Traders. Internal Maps and Inkblots. Maps and the Language Traders Use. Conclusion. Chapter Twelve: A Session at Gunpoint. Jack, Man in Crisis. Facing Life’s Challenge. When the Game Is on the Line. The Edge in Crisis Counseling. Dr. Brett’s Trading Crisis. Creating Change by Creating New Roles. Leaps and Tempos. Conclusion. Chapter Thirteen: A Dose of Profanity. Understanding Your Relationship with Yourself. Dave, the Narcissist. Regression and Multiplicity. Narcissism and Regression. The States of Daily Experience. Effort and Partial Consciousness. Achieving a Novel Mind Frame. Changing the Posture of Mind. Conclusion. Chapter Fourteen: Trading from the Couch. Propositions for Trading Psychology. Changing Your Mind: Applying the Principles. Matching Your Trading to Your Personality. The Great Frontier: Developing Trading Expertise. Implications of the Implicit Learning Research. Greatness and the Acquisition of Expertise. Etching the Brain. The Quest for Market Mastery. Bibliography. Index.

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Book SynopsisProven currency--specific trading strategies from one of todaya s top currency analysts "If you trade currency, then you need to have this book on your desk. Ita s the only book you need for technical analysis of the fastest--moving market on the planet. " --Rob Booker, Currency Trader, W.R.Table of ContentsChapter 1: FX 101. Chapter 2: Is It All Just Random? Chapter 3: The Secret to Trading. Chapter 4: Show Me the Data! Chapter 5: Trend Is Your Friend? Chapter 6: Gauging Range. Chapter 7: Fibs Don’t Fib. Chapter 8: Patterns and Antipatterns: Know Your Mark. Chapter 9: Know Yourself, Know Your Setup. Chapter 10: Setups! Setups! Setups! Glossary. Index.

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Book SynopsisCreating and sustaining a profitable business requires close adherence to the fundamentals of business strategy. Fortunately, the basics of business strategy can be boiled down to three simple principles: Firms must create value for their customers; they must fend off competition; and they must ensure that their strategic position endures.Table of ContentsIntroduction. Chapter 1: Getting Ready to Do Strategy. Chapter 2: B Minus C: Positioning Your Firm against the Competition. Chapter 3: Affirming Your Competitive Advantage: The Resources and Capabilities Audit. Chapter 4: Measuring Your Competitive Advantage: A Toolkit. Chapter 5: The Cancer of Competition: How to Diagnose It. Chapter 6: The Cancer of Competition: How to Cure It. Chapter 7: The Threat of Entry and How to Combat It. Chapter 8: How to Sustain Your Competitive Advantage. Chapter 9: Two Examples of Strategy in Action: Southwest Airlines and the Chicago Hospital Market. Index.

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Book SynopsisDistilled small business advice for accounting practices Many accountants in small and mid-size practices are experts when it comes to their professional knowledge, but may not have considered their practice as much from a business perspective. Michael Gerber''s The E-Myth Accountant fills this void, giving you powerful advice on everything you need to run your practice as a successful business, allowing you to achieve your goals and grow your practice. Featuring Gerber''s signature easy-to-understand, easy-to-implement style, The E-Myth Accountant features Gerber''s universal appeal as a recognized expert on small businesses who has coached, taught, and trained over 60,000 small businesses A recognized and widely respected co-author and leader in the accounting field The E-Myth Accountant is the last guide you''ll ever need to make the difference in building or developing your successful accounting practiTrade Revieweasy-to-implement advice that should make the difference in building a successful accounting practice.' (Finance & Management, April 2011).Table of ContentsA Word about This Book ix A Note from M. Darren Root xi Preface xv Acknowledgments xix Introduction xxi Chapter 1: The Story of Steve and Peggy 1 Chapter 2: This CPA’s Personal Journey 9 Chapter 3: On the Subject of Money 13 Chapter 4: The Pursuit of Money 27 Chapter 5: On the Subject of Planning 35 Chapter 6: The Value of Taking Aim 47 Chapter 7: On the Subject of Management 59 Chapter 8: Management by Design 65 Chapter 9: On the Subject of People 71 Chapter 10: We the People 79 Chapter 11: On the Subject of Associate Accountants 85 Chapter 12: Building a Professional Team 89 Chapter 13: On the Subject of Estimating 95 Chapter 14: The Value of Pricing 99 Chapter 15: On the Subject of Clients 103 Chapter 16: Making It All about the Client 111 Chapter 17: On the Subject of Growth 119 Chapter 18: The Art of Growth 123 Chapter 19: On the Subject of Change 127 Chapter 20: The Next Generation Accounting Firm 137 Chapter 21: On the Subject of Time 143 Chapter 22: Managing Choices, Not Time 149 Chapter 23: On the Subject of Work 155 Chapter 24: Getting to the Real Work 161 Chapter 25: On the Subject of Taking Action 167 Chapter 26: Getting Things Done 175 Afterword 181

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Book SynopsisDividends are payments made by a corporation to its shareholders. They can either be re-invested in the business, or it can be paid to the shareholders of the corporation as dividends. Dividend Stocks For Dummies gives expert advice on how to make the most out of dividend stock investing no matter the type of market.Trade Review‘…explains in easy to understand detail how dividend stocks work, how to analyze the stocks… and managing your portfolio.' (Stockerblog.com, August 2010).Table of ContentsIntroduction 1 Part I: Introducing Dividend Investing Basics 7 Chapter 1: Wrapping Your Brain Around Dividend Investing 9 Chapter 2: Brushing Up on Dividend Details 27 Chapter 3: Grasping the Dividend Advantage 41 Part II: Selecting an Investment Approach and Picking Stocks 57 Chapter 4: Risky Business: Assessing Risk and Your Risk Tolerance 59 Chapter 5: Setting Goals and Making Plans 75 Chapter 6: Choosing the Right Approach for You 87 Chapter 7: Searching for Promising Candidates 101 Chapter 8: Sizing Up Potential Picks 113 Part III: Exploring Income-Generating Industries 141 Chapter 9: Lighting Up Your Portfolio with Utilities 143 Chapter 10: Pumping Up Your Portfolio with Energy Partnerships 153 Chapter 11: Getting Connected with Telecommunications Stocks 163 Chapter 12: Investing in the Necessities of Life: Consumer Goods 173 Chapter 13: Exploring REITs and Financials 183 Part IV: Checking Out Dividend Investment Vehicles 203 Chapter 14: Compounding Your Returns with Dividend Reinvestment Plans 205 Chapter 15: Diversifying Your Dividends through Mutual Funds 217 Chapter 16: Tapping the Best of Both Worlds with Exchange-Traded Funds 235 Chapter 17: Going Global with Foreign Dividends 251 Part V: Managing Your Portfolio 261 Chapter 18: Choosing an Effective Stock-Picking Strategy 263 Chapter 19: Buying and Selling Dividend Stocks: Where and How 273 Chapter 20: Tuning In to Changes in Tax Laws 287 Part VI: The Part of Tens 305 Chapter 21: Setting the Record Straight: Ten Common Misconceptions about Dividends 307 Chapter 22: Ten Dividend Investing Mistakes and How to Avoid Them 313 Appendix: The Dividend Aristocrats 319 Index 323

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Book SynopsisA champion manager of people, Jack Welch shares the hard-earned wisdom of a storied career in what will become the ultimate business bible With Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their careers. Loaded with candid personal anecdotes, hard-hitting advice, and invaluable dos and don'ts, Jack explains his theory of business, by laying out the four most important principles that form the foundation of his success. Chapters include: How to Get Promoted, How to Think about Strategy, How to Write a Budget that Works, How to Work for a Jerk, How Find Work-Life Balance and How Start Something New. Enlivened by quotes from business leaders that Welch interviewed especially for the book, it's a tour de force that reflects Welch's mastery of execution, excellence and leadership.

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Book SynopsisTable of Contents Part 1: The Organization and Its Environment Chapter 1: Organizations and Organizational Effectiveness Chapter 2: Stakeholders, Managers, and Ethics Chapter 3: Organizing in a Changing Global Environment Part 2: Organizational Design Chapter 4: Basic Challenges of Organizational Design Chapter 5: Designing Organizational Structure: Authority and Control Chapter 6: Designing Organizational Structure: Specialization and Coordination Chapter 7: Creating and Managing Organizational Culture Chapter 8: Organizational Design and Strategy in a Changing Global Environment Chapter 9: Organizational Design, Competences, and Technology Part 3: Organizational Change Chapter 10: Types and Forms of Organizational Change Chapter 11: Organizational Transformations: Birth, Growth, Decline, and Death Chapter 12: Decision Making, Learning, Knowledge Management, and Information Technology Chapter 13: Innovation, Intrapreneurship, and Creativity Chapter 14: Managing Conflict, Power, and Politics

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Book SynopsisA New York Times bestseller "Brilliant, funny…the best math teacher you never had." —San Francisco ChronicleTrade Review"Sparkling and intensely readable…A riff on basic statistics that is neither textbook nor essay but a happy amalgam of the two." -- New York Times"Naked Statistics is an apt title. Charles Wheelan strips away the superfluous outer garments and exposes the underlying beauty of the subject in a way that everyone can appreciate." -- Hal Varian, chief economist at Google"[Wheelan] does something unique here: he makes statistics interesting and fun. His book strips the subject of its complexity to expose the sexy stuff underneath." -- The Economist"Almost anyone interested in sports, politics, business, and the myriad of other areas in which statistics rule the roost today will benefit from this highly readable, on target, and important book." -- Frank Newport, Gallup editor-in-chief"A fun, engaging book that shows why statistics is a vital tool for anyone who wants to understand the modern world." -- Jacob J. Goldstein, NPR’s Planet Money"Two phrases you don’t often see together: ‘statistics primer’ and ‘rollicking good time.’ Until Charlie Wheelan got to it, that is. This book explains the way statistical ideas can help you understand much of everyday life." -- Austan Goolsbee, professor of economics at the University of Chicago and former chairman of the Council of Economic Advisers"A well written, surprisingly funny, and enthusiastic primer on statistics…It is hard to imagine a more accessible introduction to a field with an undeserved reputation for inaccessibility." -- New Republic"With humor and an engaging conversational style, [Wheelan] walks the reader through the basics of statistical concepts and their applications, using real-world examples to illustrate how statistics work and why they matter. All in all, it’s an excellent book." -- Science News"Naked Statistics is the book that I wish I had in 1991, the year that I took stats during my first semester at grad school…Wheelan is a master of explaining the core concepts and methods of statistics in a way that is both accessible and relevant. He is clearly a master teacher, and his gifts are in abundant display in Naked Statistics." -- Inside Higher Ed

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Book Synopsis New York Times BestsellerForeword by Steven Pinker,...

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Book Synopsis

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Book SynopsisDiscover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees b

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Book SynopsisMarty Neumeier is an author, designer, and business adviser. His previous whiteboard books includes The Brand Gap, widely considered the foundation of modern brand-building; ZAG, named one of the top hundred business books of all time for its insights into brand strategy; The Designful Company, a guide to building a culture of nonstop innovation; and The 46 Rules of Genius, which lays out a universal map to innovation mastery.    In 1996, Neumeier founded Critique magazine, the first journal about design thinking. He has worked closely with innovative companies such as Apple, Netscape, Sun Microsystems, Adobe, Google, and Twitter to help advance their brands and cultures.     Today he serves as Director of Transformation for Liquid Agency in Silicon VaTrade Review"Marty Neumeier does it again: with his finger firmly on the future of branding, he shreds conventional marketing wisdom. Read this book!" -NIRAJ DAWAR, author of Tilt, professor at the Ivey Business School "The Brand Flip will absolutely be the new bible for branding. It goes immediately onto my list of the top books I've ever read." -JOHN SPENCE, AUTHOR OF AWESOMELY SIMPLE AND "TOP 100 BUSINESS THOUGHT LEADER" "An exhilarating dive into the big new truth: companies don't make brands, customers do." -ROBERT JONES, STRATEGIST AT WOLFF OLINS AND PROFESSOR AT UNIVERSITY OF EAST ANGLIA "Timeless marketing wisdom applied to a tricky future." -ROGER MARTIN, MANAGEMENT THINKER, AUTHOR OF THE DESIGN OF BUSINESS "Marty Neumeier is a master storyteller, making this powerful book as enjoyable to read as it is illuminating. The psychology of consumers has fundamentally changed over the last decade. Marty takes the 'daunting' out of the daunting task of adapting to this change." -KIT YARROW, PH.D, CONSUMER PSYCHOLOGIST AND AUTHOR OF DECODING THE CONSUMER MIND Insight! Marty Neumeier brings incisive clarity to that disorienting encounter between real people, societal change, and business strategy. Just flip! -RIC GREFE, EXECUTIVE DIRECTOR OF AIGA, THE PROFESSIONAL ASSOCIATION FOR DESIGN "Marty Neumeier brilliantly groks how changes in the 'human capital' of customers can transform the brand equity of products and services. THE BRAND FLIP is the investment manual for marketers who want to make that human capital even more valuable." -MICHAEL SCHRAGE, AUTHOR OF WHO DO YOU WANT YOUR CUSTOMERS TO BECOME? "Get smart: Read THE BRAND FLIP and learn a) why customers want to take over your brand, and b) how to help them do it." -GREG PETROFF, CHIEF EXPERIENCE OFFICER AT GETable of ContentsINTRODUCTION 1 FLIPPING THE BRAND Products –> Meaning Selling –> Enrolling Company identity –> Customer identity Transactions –> Relationships Buyer beware –> Seller beware Tangible –> Immaterial Better products –> Better customers Customer segments –> Customer tribes Brands –> Movements 2 LEADING THE TRIBE Authority –> Authenticity Punishment –> Protection Captive audience –> Engaged participants Customer base –> Fan base Competing –> Differentiating Features –> Experience Story telling –> Story making Cost-based pricing –> Relationship pricing Static brands –> Liquid brands 3 FLIPPING THE CULTURE Value protection –> Value creation Monolithic planning –> Fluid planning Investor rhythms –> Customer rhythms Rigid hierarchies –> Flexible roles Insularity –> Inclusiveness Conformity –> Troublemaking Rivalry –> Collaboration Generic skills –> Branded skills Analysis –> Action 4 DESIGNING THE WAY FORWARD Deciding the future –> Designing the future Grand schemes –> Cheap experiments Certainty –> Empathy Linear process –> Swarming Assumptions –> Testing Compromise –> Common ground Over-choice –> Simplicity Logic –> Magic Satisfaction –> Empowerment THE FLIP CHART RECOMMENDED READING ABOUT THE AUTHOR INDEX

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Book SynopsisThe Valuation Book contains the tools needed by anyone who wants to make a robust valuation of a business.No detailed prior knowledge of business valuation is required ? the book covers everything you need to know, including how to read relevant parts of company accounts and the valuation tools (including DCF and multiples) that are used by professionals.Written by academics who are also practitioners, The Valuation Book provides a unique mix of theory and practical application. It is designed around the authors? experience of teaching thousands of people about valuation principles over the last two decades.Short, accessible chapters with a consistent structure and layout allow readers to build up their knowledge step by step.And the book is fully up to date, with accessible specialist chapters on integrating ESG into valuations, valuing immature companies, identifying flaws in valuation models, valuation for mergers and acquisitions, and more.The Valuation Book is a comprehensive introductory valuation guide for investors, managers, accountants, lawyers and anyone else who needs to value a business.

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Book SynopsisThe #1 book for coaches, leaders, talent managers and professionals around the world. This is the definitive and fully updated new edition.'Coaching for Performance provides a foundation for those who want to understand the potential and power of coaching. The Sixth Edition is a must-read and a want-to-read; with updates, powerful case studies, and empirical evidence of coaching making a difference, having lasting impacts, and transforming societies.' Magdalena N. Mook, CEO,  International Coach Federation An  international bestseller, featuring the influential GROW model, this  book is the founding text of the coaching profession. It explains why  enabling people to bring the best out of themselves is the key to  driving productivity, growth, and engagement. A meaningful coaching  culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-

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Book SynopsisPaul A. Myerson is a Professor of Practice in Supply Chain Management at Lehigh University and holds a B.S. in Business Logistics and an M.B.A. in Physical Distribution. Professor Myerson has an extensive background as a Supply Chain and Logistics professional, consultant, and teacher. Prior to joining the faculty at Lehigh, Professor Myerson has been a successful change catalyst for a variety of clients and organizations of all sizes, having over 30 years experience in Supply Chain and Logistics strategies, systems, and operations that have resulted in bottom-line improvements for companies such as General Electric, Unilever, and Church and Dwight (Arm & Hammer). Professor Myerson created and has marketed a Supply Chain Planning software tool for Windows to a variety of companies worldwide since 1998. He is the author of the books Lean Supply Chain & Logistics (McGraw-Hill, Copyright 2012) and Lean Wholesale and Retail (McGrawTrade Review"Paul Myerson's new book is a refreshing and a welcomed addition to the field, offering the reader a clear and easy-to-understand presentation of the key concepts and methods used in the field of supply chain management. His work is not only easy to understand but also comprehensive in coverage. "I highly recommend it to university professors who want to incorporate it in their undergraduate and graduate courses in supply chain management. I have become a real fan of Supply Chain and Logistics Management Made Easy. Certainly, nothing in life is easy, but Paul Myerson's new book has made the field more attractive and popular." -Richard A. Lancioni, Professor of Marketing and Supply Chain Management, Fox School of Business & Management, Temple University "Is it possible to take a discipline that involves millions of moving things, people, and processes and make it easy? Paul has taken the complex subject of supply chain and delivered a thorough and easy-to-understand review of all its elements. For the business student, the book provides a comprehensive view of the supply chain and serves as an effective introduction to the discipline and as an effective teaching tool. For the supply chain expert, this book is an excellent tool for reflection on all things supply chain. Each section brings back thoughts of the challenges the accomplished supply chain leader has faced. The book is an excellent resource for anyone in business who is looking to work in or currently works in supply chain management." -Gary MacNew, Regional Vice President, Supply Chain Optimizers "This is an excellent read for both students and professionals who are interested in gaining a better understanding of what supply chain and logistics is all about. It is an easy-to-understand handbook for anyone who has a need to better understand supply chain management or is responsible for helping their organization gain an advantage from their supply chain. Myerson's book should be on every manager's bookshelf for ready reference." -Robert J. Trent, Ph.D., Supply Chain Management Program Director, Lehigh University "Paul does a great job compacting supply chain management and logistics into one text. I wish I would have had this book when I was a logistics student 30+ years ago, but it's a great text and reference for me now, too. The SCM discipline is very wide and diverse now. This book captures all the elements. A complete professional reference. An easy read that teaches." -Andy Gillespie, Director, Global Logistics, Ansell "Practical, accessible, up-to-date, and covering today's best practices, Supply Chain and Logistics Management Made Easy is the ideal introduction to modern supply chain management for every manager, professional, and student." -Oliver Yao, Associate Professor, Lehigh UniversityTable of ContentsPart I: Supply Chain and Logistics Management: Overview 1 Chapter 1: Introduction 3 Supply Chain Defined 4 SCOR Model 5 An Integrated, Value-Added Supply Chain 7 The Value Chain 7 Leveraging the Supply Chain 8 Supply Chain Strategy for a Competitive Advantage 9 Segmenting the Supply Chain 10 The Global Supply Chain and Technology 11 Chapter 2: Understanding the Supply Chain 13 Historical Perspective 13 Value as a Utility 14 Organizational and Supply Chain Strategy 15 Mission Statement 15 SWOT Analysis 16 Strategic Choices 17 Supply Chain Strategy Elements and Drivers 17 Supply Chain Strategy Methodology 19 Supply Chain Opportunities and Challenges 23 Supply Chain Talent Pipeline 26 Career Opportunities in Supply Chain and Logistics Management 27 Growing Demand 27 Part II: Planning for the Supply Chain 31 Chapter 3: Demand Planning 33 Forecasting Used to Be Strictly Like “Driving Ahead, Looking in the Rearview Mirror” 34 Forecasting Realities 35 Types of Forecasts 36 Demand Drivers 36 Forecasting Process Steps 37 Quantitative Versus Qualitative Models 38 Qualitative Models 38 Quantitative Models 39 Product Lifecycles and Forecasting 40 Introduction 41 Growth 41 Maturity 41 Decline 41 Time Series Components 42 Time Series Models 43 Associative Models 44 Correlation 45 Seasonality 45 Multiple Regression 46 Forecasting Metrics 46 Forecast Error Measurement 47 Demand Forecasting Technology and Best Practices 48 Chapter 4: Inventory Planning and Control 51 Independent Versus Dependent Demand Inventory 51 Types of Inventory 53 Costs of Inventory 53 Carrying or Holding Costs 54 Ordering Costs 54 Setup Costs 54 Total Cost Minimized 55 Economic Order Quantity Model 56 Basic EOQ Calculation 57 Reorder Point (ROP) Models 57 Fixed-Quantity Model 57 Fixed-Period Model 60 Single-Period Model 61 ABC Method of Inventory Planning and Control 61 Realities of ABC Classification 62 Other Uses for ABC Classification 63 Inventory Control and Accuracy 63 Cycle Counting 63 Key Metrics 64 Inventory Planning and Control Technology 65 Software 65 Hardware 67 Careers 67 Chapter 5: Aggregate Planning and Scheduling 69 The Process Decision 70 Goods and Service Processes 70 Planning and Scheduling Process Overview 72 Aggregate Planning 74 S&OP Process 74 Demand and Supply Options 76 Aggregate Planning Strategies 78 Master Production Schedule 78 Production Strategies 79 System Nervousness 80 Material Requirements Planning 80 Bill of Materials 80 MRP Mechanics 81 Short-Term Scheduling 83 Types of Scheduling 84 Sequencing 84 Finite Capacity Scheduling 85 Service Scheduling 85 Technology 86 Part III: Supply Chain Operations 87 Chapter 6: Procurement in the Supply Chain 89 Make or Buy 90 Outsourcing 90 Other Supply Chain Strategies 91 The Procurement Process 93 Identify and Review Requirements 93 Establish Specifications 94 Identify and Select Suppliers 95 Determine the Right Price 97 Issue Purchase Orders 98 Follow Up to Ensure Correct Delivery 99 Receive and Accept Goods 100 Approve Invoice for Payment 100 Key Metrics 100 Technology 101 Chapter 7: Transportation Systems 103 Brief History of Transportation Systems in America 103 Transportation Cost Structure and Modes 105 Transportation Costs 105 Modes 105 Legal Types of Carriage 110 For Hire 110 Private 110 Transportation Economics 111 Transportation Cost Factors and Elements 111 Rates Charged 114 Effects of Deregulation on Pricing 115 Pricing Specifics 115 Documents 116 Domestic Transportation Documents 116 International Transportation Documents 119 Key Metrics 122 Technology 122 Chapter 8: Warehouse Management and Operations 125 Brief History of Warehousing in America 126 Economic Needs for Warehousing 126 Types of Warehouses 127 Warehouses by Customer Classification 127 Warehouses by Role in the Supply Chain 128 Warehouses by Ownership Type 129 Warehouse Economic Benefits 131 Consolidation 132 Accumulation, Mixing, and Sorting 133 Postponement 134 Allocation 134 Market Presence 135 Warehouse Design and Layout 135 Size of Facility 135 Facility Layout 137 Warehouse Operations 140 Packaging 141 Key Metrics 142 Customer-Facing Metrics 142 Technology 143 Warehouse Management Systems 143 Yard Management Systems 145 Chapter 9: Order Management and Customer Relationship Management. .147 Order Management 148 Order Placement 148 Order Processing 148 Order Preparation and Loading 149 Order Delivery 150 Customer Relationship Management 150 Customer Service 150 Customer Relationship Management 154 Technology 155 Chapter 10: Reverse Logistics and Sustainability 157 Reverse Logistics Activities 157 Repairs and Refurbishing 158 Refilling 159 Recall 159 Remanufacturing 159 Recycling and Waste Disposal 160 Returns Vary by Industry 160 Publishing Industry 160 Computer Industry 160 Automotive Industry 160 Retail Industry 161 Reverse Logistic Costs 161 Reverse Logistics Process 161 Receive 161 Sort and Stage 161 Process 162 Analyze 162 Support 162 Reverse Logistics as a Strategy 162 Using Reverse Logistics to Positively Impact Revenue 162 Other Strategic Uses of Reverse Logistics 163 Reverse Logistics System Design 164 Product Location 164 Product Collection System 164 Recycling or Disposal Centers 165 Documentation System 165 Reverse Logistics Challenges 165 Retailer-Manufacturer Conflict 165 Problem Returns and Their Symptoms 166 Cause and Effect 166 Reactive Response 166 Managing Reverse Logistics 166 Gatekeeping 167 Compacting the Distribution Cycle Time 168 Reverse Logistics Information Technology Systems 168 Centralized Return Centers 168 Zero Returns 169 Remanufacture and Refurbishment 169 Asset Recovery 170 Negotiation 170 Financial Management 170 Outsourcing 170 Reverse Logistics and the Environment 170 Supply Chain Sustainability 171 Green Logistics 171 Chapter 11: Global Supply Chain Operations and Risk Management 173 Growth of Globalization 173 Factors Influencing Globalization 174 Reasons for a Company to Globalize 174 Global Supply Chain Strategy Development 175 International Transportation Methods 177 Ocean 177 Air 177 Motor 178 Rail 178 Global Intermediaries 178 Global Supply Chain Risks and Challenges 178 Questions to Consider When Going Global 179 Key Global Supply Chain Challenges 180 Risk Management 181 Potential Risk Identification and Impact 181 Sources of Risk 182 Supply Chain Disruptions 183 Risk Mitigation 184 Part IV: Supply Chain Integration and Collaboration 187 Chapter 12: Supply Chain Partners 189 Outsourcing 189 Reasons to Outsource 190 Steps in the Outsourcing Process 191 Supply Chain and Logistics Outsourcing Partners 192 Traditional Service Providers 192 Third-Party Logistics Providers 193 Fourth-Party Logistics Service Providers 196 Chapter 13: Supply Chain Integration Through Collaborative Systems 199 Internal and External Integration 200 Internal Integration 200 External Integration 201 Supply Chain Collaboration Methods: A Closer Look 206 Quick Response 206 Efficient Consumer Response 207 Collaborative Planning, Forecasting, and Replenishment 208 Chapter 14: Supply Chain Technology 211 Supply Chain Information 211 Supply Chain Information Needs 213 Supply Chain Software Market 214 Supply Chain Planning 215 Supply Chain Execution 215 Other Supply Chain Technologies 216 SCM System Costs and Options 217 Best-in-Class Versus Single Integrated Solution 217 Consultants 218 Current and Future Trends in Supply Chain Software 218 Short-Term Supply Chain Technology Trends 218 Emerging Supply Chain Technology Trends 219 Part V: Supply Chain and Logistics Network Design 223 Chapter 15: Facility Location Decision 225 The Importance of Facility Location When Designing a Supply Chain 225 Supply Chain Network Design Influencers 226 Types of Distribution Networks 228 Manufacturer Storage with Direct Shipping 228 Manufacturer Storage with Direct Shipping and In-Transit Merge 229 Distributor Storage with Carrier Delivery 230 Distributor Storage with Last-Mile Delivery 232 Manufacturer or Distributor Storage with Customer Pickup 233 Retailer Storage with Customer Pickup 234 Impact of E-Business on the Distribution Network 235 Location Decisions 237 Strategic Considerations 237 Location Decision Hierarchy 238 Dominant Factors in Manufacturing 240 Dominant Factors in Services 240 Location Techniques 240 Location Cost-Volume Analysis 240 Weighted Factor Rating Method 242 Center of Gravity Method 243 The Transportation Problem Model 245 Technology 246 Careers 246 Chapter 16: Facility Layout Decision 249 Types of Layouts 249 Product Layouts 250 Process Layouts 250 Hybrid Layouts 253 Cellular (or Work Cell) Layouts 253 Fixed-Position Layout 255 Facility Design in Service Organizations 255 Designing and Improving Product Layouts 256 Assembly Line Design and Balancing 256 Work Cell Staffing and Balancing 258 Warehouse Design and Layout Principles 260 Design and Layout Process 260 Technology 261 Careers 262 Part VI: Supply Chain and Logistics Measurement, Control, and Improvement 263 Chapter 17: Metrics and Measures 265 Measurement and Control Methods 265 The Evolution of Metrics 266 Data Analytics 266 Measurement Methods 267 Measurement Categories 267 Balanced Scorecard Approach 268 Customer Service Metrics 269 Operational Metrics 269 Financial Metrics 270 SCOR Model 270 Supply Chain Dashboard and KPIs 273 Indicators 274 Benchmarking 274 Chapter 18: Lean and Agile Supply Chain and Logistics 277 Lean and Waste 277 History of Lean 278 Value-Added Versus Non-Value-Added Activities 279 Waste 280 Lean Culture and Teamwork 281 Lean Teams 282 Kaizen and Teams 283 Team and Kaizen Objectives 283 Value Stream Mapping 283 VSM Benefits 286 Lean Tools 286 Standardized Work 288 5S-Workplace Organization System 288 Visual Controls 289 Facility Layout 289 Batch Size Reduction and Quick Changeover 289 Quality at the Source 290 Point-of-Use Storage 291 Total Productive Maintenance 291 Pull/Kanban and Work Cells 291 Lean and Six Sigma 292 Chapter 19: Outlook for Supply Chain and Logistics Management 293 Supply Chain and Logistics Career Outlook 293 Trends in Supply Chain and Logistics Management 294 Supply Chain Trends 294 Logistics Trends 295 Supply Chain Leadership Trends 296 Supply Chain Technology Trends 297 Conclusion 299 References 301 Index 305

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Book SynopsisTen Leading private investors share theirsecrets to maximum profitabilityIn The Masters of Private Equity and Venture Capital, thepioneers of the industry share the investing and managementwisdom they have gained by investing in andtransforming their portfolio companies.Based on original interviews conducted by the authors,this book is filled with colorful stories on the subjectsthat most matter to the high-level investor, such asselecting and working with management, pioneeringnew markets, adding value through operationalimprovements, applying private equity principles tonon-profits, and much more.Table of Contents1. Introduction by Josh Lerner Part One: The Private Equity Masters 2. John Canning 3. Tom Lee 4. Joseph Rice 5. Jeff Walker 6. Carl Thoma Part Two: The Venture Capital Masters7. Bill Draper 8. Pat Cloherty 9. Tim Collins 10. John Doerr 11. Edward Glassmeyer 12. Edward Gramlich 13. Afterward by Steve Kaplan

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Book SynopsisWHEN IT COMES TO INVESTING FOR YOUR FUTURE, THERE'S ONLY ONE SURE BETâASSET ALLOCATIONTHE EASY WAY TO GET STARTEDEverything You Need to Know About How To: Implement a smart asset allocation strategy Diversify your investments with stocks, bonds,real estate, and other classes Change your allocation and lock in gains Trying to outwit the market is a bad gamble. If you're serious about investing for the long run, you have to take a no-nonsense, businesslike approach to your portfolio. In addition to covering all the basics, this new edition of All About Asset Allocation includes timely advice on: Learning which investments work well together and why Selecting the right mutual funds and ETFs Creating an asset allocation thatâs right for your needs Knowing how and when to change an allocation Understanding target-date mutual funds "All About Asset Allocation Table of Contents Forward by William Bernstein Preface and Acknowledgements PART I – Asset Allocation Basics Chapter 1. Planning for Investment Success Chapter 2. Understanding Investment Risk Chapter 3. Asset Allocation Explained Chapter 4. Multi-asset Class Investing PART II – Asset Class Selection Chapter 5. A Framework for Investment Selection Chapter 6. US Equity Investments Chapter 7. International Equity Investments Chapter 8. Fixed Income Investments Chapter 9. Real Estate Investments Chapter 10. Alternative Investments PART III – Managing Your Portfolio Chapter 11. Realistic Market Expectations Chapter 12. Selecting Your Asset Allocation Chapter 13. When to Change Your Asset Allocation Chapter 14. How Behavior Affects Asset Allocation Decisions Chapter 15. Portfolio Management Guidelines Appendix Glossary of Terms Index

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Book SynopsisCan YouLearn to BeHappy?YES . . . according to the teacher of HarvardUniversityâs most popular and life-changingcourse. One out of every five Harvard studentshas lined up to hear Tal Ben-Shaharâsinsightful and inspiring lectures on thatever-elusive state: HAPPINESS.HOW?Grounded in the revolutionary âœpositive psychologyâ movement,Ben-Shahar ingeniously combines scientific studies, scholarly research, self-help advice, and spiritual enlightenment. He weaves them together into a set of principles that you can apply to your daily life. Once you open your heart and mind to Happier âs thoughts, you will feel more fulfilled, more connected . . . and, yes, HAPPIER.âœDr. Ben-Shahar, one of the most popular teachers in Harvardâs recent history, has written a personal, informed, and highly enjoyable primer on how to become happier. It would be wise to take his advice.â--Ellen J. Langer, author of Mindfulness and On Becoming an ArtistâœTTable of ContentsPart 1: HappinessForeword: Positive PsychologyChapter 1: The Question of HappinessPart 2: What Is Happiness?Chapter 2: Reconciling Past and FutureChapter 3: Happiness Explained Chapter 4: The Ultimate Currency Chapter 5: Setting GoalsPart 3: Happiness AppliedChapter 6: In EducationChapter 7: In the WorkplaceChapter 9: In RelationshipsPart 4: Meditations on HappinessFirst Mediation: Self-Interest and BenevolenceSecond Mediation: Beyond the Temporary HighThird Meditation: Letting Our Light ShineFourth Mediation: Imagine!Fifth Meditation: Take Your TimeSixth Mediation: The Happiness RevolutionConclusion: Here and Now

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Book SynopsisThe tools of environmental economics guide policymakers as they weigh development against nature, present against future, and certain benefits against uncertain consequences. The policies and research findings explained in this textbook are relevant to decisions made daily by individuals, firms, and governments. This textbook offers instructors and students a user-friendly, relevant, and up-to-date introduction to these topics while covering recent advancements in the field and significant political and economic changes.The book has been thoroughly updated while retaining the story-based narratives and visual emphasis of previous editions, capturing students' attention with full-color photos, graphs, and illustrations. This sixth edition includes:Updated coverage of international environmental regulations, the effects of the COVID-19 pandemic on the environment, the effects of war on the environment, recent environmental summits and agreements, the evolving energy

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Book SynopsisThe world is encountering multiple crises - climate, droughts, floods, energy, food, and pandemics, to name a few. We have a problem, this is the solution.Capitalism and Crises is about how capitalism can fix them - how it can solve not cause them. The reason why it has caused them is that we have misconceived the nature of our capitalist system. We have failed to understand the key institution at the heart of it - business - and as a result we have allowed it to cause as well as solve problems. This book describes why this has happened and what needs to change to address it: it will take you through how the capitalist system operates, where it fails and why, and it will demonstrate that at the core of the problem is the key driver of capitalism and that is profit - the way in which we resource and reward those who run the system. Currently, profit comes from causing as well as solving problems. It must not, if we are to prevent the problems. Drawing on history, philosophy, psycTrade ReviewColin Mayer has been an influential voice in the debate about corporate purpose for many years. In this new book, he tackles the problem of how to rethink the entire capitalist system. His core argument - that we should seek to solve the problems of people and planet in a profitable way - is simple and profound. There are no easy fixes, but this important and carefully-argued book provides individuals, businesses and policymakers a practical route to progress. * - Julian Birkinshaw, Vice Dean and Professor of Strategy and Entrepreneurship, London Business School *The refrain throughout this remarkable book is solving problems for others and not causing problems for others. That is a theme that will resonate with entrepreneurs in early-stage companies who in my observation are passionate about solving problems. Drawing on rich wisdom from a career of helping firms to define and realise their purpose, Colin Mayer moves the agenda from companies simply maximising shareholder value to companies promoting wider prosperity. Everyone who wants to understand this transition and participate in it should read this. * - Andrew Briggs, Emeritus Professor of Nanomaterials, University of Oxford *In this ambitious and insightful book, Colin Mayer untangles some of capitalism's intrinsic problems and offers some detailed proposals to tackle them. Moreover, he introduces the relevance of moral principles back into economics and business and develops the organizational architecture for corporate purpose. The outcome is a very compelling framework on how companies can be governed and managed, how investors should broaden their responsibilities, and how governments can contribute to more prosperous societies. Colin Mayer's book makes a very unique and relevant contribution to the discussion on reinventing capitalism. * - Jordi Canals, IESE Foundation Professor of Corporate Governance, IESE Business School *Reviving Adam Smith's real legacy, this book is a tour de force of one of the most astute thinkers of our time. Colin Mayer's sophisticated and fascinating multi-disciplinary study harshly criticizes contemporary capitalism and develops the notion of problem-solving capitalism as an inspiring alternative. Combining learning and experience, integrity and courage, Mayer urges us to reform the way we conceptualize and regulate the financial system and, most fundamentally, the ownership and governance of firms. While his bold vision is radical, this insightful book shows that this ideal is also practical: firms can and should incur the full costs of the problems they create and profit only from the solutions they produce. * Hanoch Dagan, Professor of Law and Director, Berkeley Center for Private Law Theory, University of California Berkeley Law School *This is a remarkable and profoundly insightful book on both the huge strengths of capitalism as a means of delivering what we want, but also its current massive failures. Based on a wealth of experience, the book is crystal clear in proposing how to transform the capitalist system so as to avoid such crises by a combination of systems thinking and a radical program of values-based action. This will promote human well-being and justice through a reformulated Golden Rule embodied in corporate law and governance. This important book is highly recommended. * - George Ellis, Emeritus Professor of Complex Systems in the Department of Mathematics and Applied Mathematics at the University of Cape Town *Mayer provides a compelling journey that documents the baleful consequences when business pursues profit as an end to itself rather than as a means to address societal and ecological problems. He goes on to offer a roadmap to escape from this trap, including a welcome emphasis on the responsibility of the educational system to help shape a socially productive rather than destructive business system. * - Geoffrey Jones, Isidor Straus Professor of Business History, Harvard Business School *As Adam Smith was the Father of Capitalism in the 18th Century, Colin Mayer is the Grandfather in the 21st Century, restoring Capitalism to its central and essential role in society today and in the future. Capitalism and Crises is the third book in the trilogy that is the foundation for the future study of Capitalism and for the adoption of laws and approved practices. It provides a clear, actionable, and timely roadmap for management teams and boards of directors to take into account their impacts on employees, the environment, customers, suppliers, and local and national communities. Meticulously researched, Capitalism and Crises is essential reading for business leaders and investment stewards seeking creative solutions for confronting the pressing corporate and societal questions of our time. * - Martin Lipton, Founding Partner, Wachtell, Lipton, Rosen & Katz *In Capitalism and Crises: How to Fix Them, Colin Mayer completes a triptych of books - along with Firm Commitment and Prosperity - which exposes a central problem at the heart of contemporary business civilization: an unhealthy obsession with profits über alles. His proposed "fixes" ring convincingly in the tones and traditions of our greatest moralists who are also economists, such as Adam Smith. * Eric W. Orts, Guardsmark Professor of Legal Studies & Business Ethics, The Wharton School, University of Pennsylvania *Professor Mayer has provided a master class in why we must, and how we can, reform our capitalist system. By suggesting a reformulation of the 'Golden Rule', he guides the reader to a new framework for the role of business in society. He provides provocative, inspiring, and motivational ideas. This book is for anyone interested in true system change. * Lynn Forester de Rothschild, Chief Executive of E.L. Rothschild LLC *This book is the culmination of thinking over a brilliant career, and it comes just in time. It provides profound but practical ideas for addressing the underlying issues that are creating an ongoing set of crises. The most pressing and overarching one in the U.S. is a culture war based on extreme political polarization. Professor Mayer's book explains why this polarization exists and the transformation in capitalism he calls for should resonate on both the left and the right. * Robert Eccles, Visiting Professor of Management Practice, Said Business School, University of Oxford and Retired Professor of Management Practice, Harvard Business School *We are failing to address the now existential problems of people and planet - our economies and our businesses are not currently designed to address these problems. Colin Mayer's book is an important contribution to the debate about how to ensure that this design problem is addressed. It should also be a salutary reminder to all of us of the urgency to do so. * Colm Kelly, Global Leader Corporate Sustainability, PwC International Ltd *In this passionately argued and deeply intriguing book, Professor Colin Mayer argues that one key to addressing our current crises is to redefine 'profit' to include the costs that firms routinely impose on the natural world on those around them. Drawing on organizational theory, law, finance and politics, and ranging across a wide range of concrete examples, Mayer suggests that such a change would profoundly reorient our economic system to the benefit of the many rather than the few. * Rebecca Henderson, John and Natty McArthur University Professor, Harvard Business School *Both in his books and in his career, Mayer has always sought ways to put his wisdom into practice, provoking complacent businesspeople and policymakers to think again... This is a book of philosophy as much as it is an analysis of how economics, accounting measures and corporate governance might bend to this overarching law. Mayer writes, as ever, with clarity, but he does not dumb his argument down. * Andrew Hill, Financial Times *A work that is not just thought-provoking but also includes clear recommendations for change... Mayer might not have all the answers - who does? - but his latest addition to a well-argued examination of the cause of our ills and how we might yet escape them deserves to play a part in forming some future leader's manifesto. * Roger Trapp, Forbes *Table of ContentsThe Problem 1: The System 2: The Challenge The Duty 3: The Moral Law 4: The Role of Law The Method 5: Owning the Problem 6: Leading Solutions The Prize 7: Valuing the Invaluable 8: Just Profit The Commitment 9: Financing Equity 10: Our Common Purpose The End Acknowledgements Further Readings

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Book SynopsisCombines insights from Western psychology and Eastern philosophy with practical applications from real business situations and everyday life. This book shows that the ability to achieve mastery over how we interact with each other comes from within, from the "center" where desires, thoughts, feelings, and impulses to take action live side-by-side.Trade Review"Winning from Within is bound to change forevermore the way leaders are developed. Its ideas and inspiration will take the business world by storm." -- Peter Guber, CEO, Mandalay Entertainment, and bestselling author of Tell To Win "A remarkable contribution from a new voice. If you read one leadership book this year, pick Winning from Within." -- Marshall Goldsmith, bestselling author of What Got You Here Won't Get You There "Erica Ariel Fox is an innovator in integrating transformational work with practical approaches to negotiation and leadership. Her new method will make a difference at work and home alike." -- Deepak Chopra, author of The Soul of Leadership "Erica Ariel Fox has created an imaginative, innovative, and powerful toolbox for helping manage our inner world. Winning from Within maps a path to a better life." -- Dan Goleman, bestselling author of Emotional Intelligence "A practical, illuminating guide to living our values and bringing wisdom to difficult situations. A wonderful resource for anyone who seeks a richer, more satisfying life." -- Sharon Salzburg, bestselling author of Real Happiness "As a colleague, I've watched Erica develop groundbreaking work over many years at Harvard Law School. She is the right person at the right time to offer a new, more integrated, model of negotiation for people practicing leadership in business, in government and in non-profit organizations." -- Ronald A. Heifetz, co-founder of the Center for Public Leadership at the John F. Kennedy School of Government, Harvard University; author of Leadership Without Easy Answers and Leadership on the Line "Erica Ariel Fox knows how to transform her audience and really make them think, question their beliefs, and change for the better. She is a cutting edge thought leader and change agent." -- Puja Sehgal Jaspal, Principal, Google Compensation Team, GOOGLE "Winning from Within is an epiphany and inner guidebook in one. It reveals how our goals and dreams can be reached through knowing and acting from our best selves, but more importantly it teaches us how to actually do this, in work and life." -- C. Geoffrey McDonough, MD, President & CEO SOBI "Winning from Within offers a powerful and practical method for character development, a missing link in leadership development that is increasingly essential for new and seasoned executives alike. Fox's unerring, beautiful prose makes the journey toward a better self one that you won't want to miss. -- Amy C. Edmondson, Novartis Professor of Leadership and Management, HARVARD BUSINESS SCHOOL, Author, Teaming: How organizations learn, innovate and compete in the knowledge economy "Every so often a star is born, illuminating what we thought was commonplace and fundamentally rearranges the way we think. Erica Ariel Fox is such a star. She offers dazzling, deeply transformational insights, not merely into what we do, but into who we are. Read her. Your life could change." -- Kenneth Cloke, author of Mediating Dangerously Founder of Mediators Beyond Borders "After 25 years in the business, Winning From Within was simply the most impactful training I have ever experienced." -- Brian Ratte, North America Sales Leader, Industry Solutions, IBM "Spend time with Fox exploring the inner dynamics of negotiation and you'll discover a new way of seeing oneself as a leader and human being. Deep conversations, experiential learning, and self-directed practices all help 'interesting ideas' drop from the head into the heart where they transform into personal commitments." -- Larry Dressler, Author, Standing in the Fire "Many have discussed the characteristics of successful leaders; far fewer have illuminated how to be [emphasis] a more effective leader. Erica Ariel Fox provides invaluable advice here that is both insightful and pragmatic - clarifying the powerful ways in which the inner lives of leaders shape their external effectiveness." -- Mike Anderson, Chief Innovation Officer and Head of Leadership Services, Spencer Stuart "Winning from Within revolutionizes our state of leadership education for students and global leaders both in private and public sectors. It is exactly the guidebook we need as we navigate unchartered waters into the future." -- Dr. Mariko Gakiya, Faculty Director, Global Leadership Program of The University of Tokyo "Erica Ariel Fox has a wonderfully engaging style-clear, funny, touching. In this appealingly personal, professional, and practical book, Fox brings the world of negotiation to a whole new level, by including the missing dimension: the 'inner game' -- Robert Kegan and Lisa Lahey, authors of Immunity to Change Faculty, Harvard University Graduate School of Education "Erica has the magical ability to meet people exactly where they are at any given moment. You simply have to experience her and the unforgettable energy she brings to the room." -- Jodi Hallstrom, US Department of Agriculture "I thought I knew myself, but not at the depths I found here. Erica introduced me to myself at a deeper level than I even knew was possible." -- Linda Goodman, Idaho Human Rights Commission "I've worked with Erica and her team for years with both senior executives and line leaders. If you want to create a high performance culture, you don't want to miss Winning from Within." -- Marko Satarain, Sr. Director, Head of Talent, Levi Strauss & Co. It's all good shorthand for practical introspection and guidance toward making lasting improvements, not by focusing on behavior or personality type, but by integrating all the parts that make us who we are. -- Publishers Weekly "Erica is simply one of the best leadership teachers of our time. Her book will change your life. It changed mine." -- Nate Boaz, Partner, McKinsey & Company "Fox reports that the ability to "lead yourself" is today's new leadership requirement, and this timely book is a must-read for library patrons interested in all levels of management." -- Booklist

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Book SynopsisAbout our authors Tamer Cavusgil has been mentoring students, executives and educators in international business for the past 4 decades. A native of Turkey, his professional work has taken him to numerous other emerging markets. Tamer is Regents Professor in the University System of Georgia and serves as Fuller E. Callaway Professorial Chair at Georgia State University's Robinson College of Business. He is also a Trustee of Sabanci University in Istanbul. Previously, Tamer served as Senior Fulbright Scholar to Australia and taught at Monash University. Tamer also served as a visiting professor at Manchester Business School, Leeds University Business School, and held the Gianni and Joan Montezemolo Visiting Chair at the University of Cambridge, United Kingdom, where he is also an Honorary Fellow of Sidney Sussex College. At Michigan State University, where he served for 21 years, he was the inaugural holder of the John Byington Chair in Global

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Book SynopsisPraise for The Volatility Surface "I'm thrilled by the appearance of Jim Gatheral's new book The Volatility Surface. The literature on stochastic volatility is vast, but difficult to penetrate and use. Gatheral's book, by contrast, is accessible and practical.Trade Review“…I do recommend this book…” (Zentralblatt MATH , Vol. 1118 2007/20)Table of ContentsList of Figures xiii List of Tables xix Foreword xxi Preface xxiii Acknowledgments xxvii CHAPTER 1 Stochastic Volatility and Local Volatility 1 Stochastic Volatility 1 Derivation of the Valuation Equation 4 Local Volatility 7 History 7 A Brief Review of Dupire’s Work 8 Derivation of the Dupire Equation 9 Local Volatility in Terms of Implied Volatility 11 Special Case: No Skew 13 Local Variance as a Conditional Expectation of Instantaneous Variance 13 CHAPTER 2 The Heston Model 15 The Process 15 The Heston Solution for European Options 16 A Digression: The Complex Logarithm in the Integration (2.13) 19 Derivation of the Heston Characteristic Function 20 Simulation of the Heston Process 21 Milstein Discretization 22 Sampling from the Exact Transition Law 23 Why the Heston Model Is so Popular 24 CHAPTER 3 The Implied Volatility Surface 25 Getting Implied Volatility from Local Volatilities 25 Model Calibration 25 Understanding Implied Volatility 26 Local Volatility in the Heston Model 31 Ansatz 32 Implied Volatility in the Heston Model 33 The Term Structure of Black-Scholes Implied Volatility in the Heston Model 34 The Black-Scholes Implied Volatility Skew in the Heston Model 35 The SPX Implied Volatility Surface 36 Another Digression: The SVI Parameterization 37 A Heston Fit to the Data 40 Final Remarks on SV Models and Fitting the Volatility Surface 42 CHAPTER 4 The Heston-Nandi Model 43 Local Variance in the Heston-Nandi Model 43 A Numerical Example 44 The Heston-Nandi Density 45 Computation of Local Volatilities 45 Computation of Implied Volatilities 46 Discussion of Results 49 CHAPTER 5 Adding Jumps 50 Why Jumps are Needed 50 Jump Diffusion 52 Derivation of the Valuation Equation 52 Uncertain Jump Size 54 Characteristic Function Methods 56 Lévy Processes 56 Examples of Characteristic Functions for Specific Processes 57 Computing Option Prices from the Characteristic Function 58 Proof of (5.6) 58 Computing Implied Volatility 60 Computing the At-the-Money Volatility Skew 60 How Jumps Impact the Volatility Skew 61 Stochastic Volatility Plus Jumps 65 Stochastic Volatility Plus Jumps in the Underlying Only (SVJ) 65 Some Empirical Fits to the SPX Volatility Surface 66 Stochastic Volatility with Simultaneous Jumps in Stock Price and Volatility (SVJJ) 68 SVJ Fit to the September 15, 2005, SPX Option Data 71 Why the SVJ Model Wins 73 CHAPTER 6 Modeling Default Risk 74 Merton’s Model of Default 74 Intuition 75 Implications for the Volatility Skew 76 Capital Structure Arbitrage 77 Put-Call Parity 77 The Arbitrage 78 Local and Implied Volatility in the Jump-to-Ruin Model 79 The Effect of Default Risk on Option Prices 82 The CreditGrades Model 84 Model Setup 84 Survival Probability 85 Equity Volatility 86 Model Calibration 86 CHAPTER 7 Volatility Surface Asymptotics 87 Short Expirations 87 The Medvedev-Scaillet Result 89 The SABR Model 91 Including Jumps 93 Corollaries 94 Long Expirations: Fouque, Papanicolaou, and Sircar 95 Small Volatility of Volatility: Lewis 96 Extreme Strikes: Roger Lee 97 Example: Black-Scholes 99 Stochastic Volatility Models 99 Asymptotics in Summary 100 CHAPTER 8 Dynamics of the Volatility Surface 101 Dynamics of the Volatility Skew under Stochastic Volatility 101 Dynamics of the Volatility Skew under Local Volatility 102 Stochastic Implied Volatility Models 103 Digital Options and Digital Cliquets 103 Valuing Digital Options 104 Digital Cliquets 104 CHAPTER 9 Barrier Options 107 Definitions 107 Limiting Cases 108 Limit Orders 108 European Capped Calls 109 The Reflection Principle 109 The Lookback Hedging Argument 112 One-Touch Options Again 113 Put-Call Symmetry 113 QuasiStatic Hedging and Qualitative Valuation 114 Out-of-the-Money Barrier Options 114 One-Touch Options 115 Live-Out Options 116 Lookback Options 117 Adjusting for Discrete Monitoring 117 Discretely Monitored Lookback Options 119 Parisian Options 120 Some Applications of Barrier Options 120 Ladders 120 Ranges 120 Conclusion 121 CHAPTER 10 Exotic Cliquets 122 Locally Capped Globally Floored Cliquet 122 Valuation under Heston and Local Volatility Assumptions 123 Performance 124 Reverse Cliquet 125 Valuation under Heston and Local Volatility Assumptions 126 Performance 127 Napoleon 127 Valuation under Heston and Local Volatility Assumptions 128 Performance 130 Investor Motivation 130 More on Napoleons 131 CHAPTER 11 Volatility Derivatives 133 Spanning Generalized European Payoffs 133 Example: European Options 134 Example: Amortizing Options 135 The Log Contract 135 Variance and Volatility Swaps 136 Variance Swaps 137 Variance Swaps in the Heston Model 138 Dependence on Skew and Curvature 138 The Effect of Jumps 140 Volatility Swaps 143 Convexity Adjustment in the Heston Model 144 Valuing Volatility Derivatives 146 Fair Value of the Power Payoff 146 The Laplace Transform of Quadratic Variation under Zero Correlation 147 The Fair Value of Volatility under Zero Correlation 149 A Simple Lognormal Model 151 Options on Volatility: More on Model Independence 154 Listed Quadratic-Variation Based Securities 156 The VIX Index 156 VXB Futures 158 Knock-on Benefits 160 Summary 161 Postscript 162 Bibliography 163 Index 169

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Book SynopsisRobert B Miller is co-founder of Miller-Williams Inc., which has developed patented research methods that provide accurate measurements of how customers think and behave. Their clients include blue-chip companies such as ARAMARK, Coors, General Motors, Rockwell Automation, Sabre and Sikorsky Aircraft. Miller is one of the original co-founders of Miller-Heiman.Stephen E Heiman is the former President, CEO and Chairman of Miller Heiman, and has worked in sales development for over 30 years, including as an IBM national account salesman, where he increased sales by over 35 per cent. Tad Tuleja is staff writer at Miller Heiman Inc, and has co-written five MHI books (published by Kogan Page) as well as many other books, including Beyond the Bottom Line, a study of business ethics. He also directed the School of Management writing programme at the University of Massachusetts at Amherst.Table of Contents Chapter - 00: If it ain’t broke: the ‘why’ behind the new Strategic Selling; Section - ONE: Strategic Selling; Chapter - 01: Successful selling in a world of constant change; Chapter - 02: Strategy and tactics defined; Chapter - 03: Your starting point: position; Chapter - 04: A glance at the strategy blueprint: the six key elements of Strategic Selling; Section - TWO: Building on bedrock: laying the foundation of strategic analysis; Chapter - 05: Key element 1: buying influences; Chapter - 06: Key element 2: red flags/leverage from strength; Chapter - 07: Buyer level of receptivity; Chapter - 08: Key element 3: the four response modes; Chapter - 09: The importance of winning; Chapter - 10: Key element 4: win-results; Section - THREE: Common problems, uncommon solutions; Chapter - 11: Getting to the economic buying influence: strategies and tactics; Chapter - 12: The coach: developing your prime information resource; Chapter - 13: What about the competition?; Section - FOUR: Strategy and territory: focusing on your Win-Win customers; Chapter - 14: Key element 5: ideal customer; Chapter - 15: Your ideal customer profile: demographics and psychographics; Section - FIVE: Strategy and territory: managing your selling time; Chapter - 16: Of time, territory and money; Chapter - 17: Key element 6: the sales funnel; Chapter - 18: Priorities and allocation: working the funnel; Section - SIX: From analysis to action; Chapter - 19: Your action plan; Chapter - 20: Strategy when you have no time; Chapter - 21: Strategic Selling: a lifetime approach

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Book SynopsisA witty, literate and, most of all, convincing reflection.[Ackoff] shines an often bright light into corners where problems hide, showing the manager how to understand the consequences of his own behavior; identify real, rather than supposed, elements of problems; perceive another''s aims; determine what is controllable; and deal with other nettlesome factors. --Inc. The Art of Problem Solving Russ Ackoff--author, consultant, and teacher extraordinaire. During his long career, he has shown thousands of managers, architects, engineers, attorneys, advertising people, software developers, and scientists the way to more creative, artful problem solving. This new paper edition of The Art of Problem Solving is perhaps the best example of Ackoff in action. Step by step, this practical guide shows you how to develop an understanding of the art of creative thinking and the design of creative solutions. Using Ackoff''s Fables--humorous yet eminently practical parables, based on real problems by Table of ContentsPart One: The Art Creativity and Constraints 3 Objectives 19 Controllable Variables 50 Uncontrolled Variables 79 Relations 100 Part Two: Applications The National Scientific Communication and Technology Transfer System: An Idealized Design 121 Transportation without a Future: A Reference Projection 128 A Multidimensional Organizational Structure 141 Participation within Organizations 157 The Effect of Advertising on Sales: A Study of Relations 162 Why People Drink: Toward Understanding Objectives 174 On Keeping Problems Solved 189 Suggested Readings 205 References 207 Index 209

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Book SynopsisApproaches trading from the viewpoint of market makers and the part they play in pricing, valuing and placing positions. Covers option volatility and pricing, risk analysis, spreads, strategies and tactics for the options trader, focusing on how to work successfully with market makers.Table of ContentsEconomics of Option Market Making. Options. Option Risks. Position Risk Profiles. Synthetic Option Market Making. Calendar Spread Risk. On Strategy. Market-Making Tactics. Observations from the Floor. Appendix. References and Suggested Reading. Index.

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Book SynopsisThe father of open innovation is back with his most significant book yet. Henry Chesbrough's acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a patTrade Reviewthoughtful new book on innovation . (Economist.com, January 2011). this is a book I can only recommend as an essential read Chesbrough has certainly raised the bar on service innovation. (InnovationManagement.se, January 2011). looks beyond product and technological platforms to a world where consumer-facing services provide the strategy for high-value, high-growth employment. (Guardian.co.uk, February 2011). ...offers a great vision for the future and provides inspiration for how companies in both developed and developing economies could create more high value and satisfying jobs. (Anatello, November 2011)Table of ContentsAcknowledgments xi Introduction: Open Services and Innovation 1 1 The Case for Open Services Innovation 7 Part 1: A Framework to Spur Innovation and Growth 29 2 Think of Your Business as a Services Business 31 3 Co-Create with Your Customers 53 4 Extend Services Innovation Outside Your Organization 68 5 Transform Your BusinessModel with Services 89 Part 2: Open Services Innovation in Practice 113 6 Open Services Innovation in Larger Companies 115 7 Open Services Innovation in Smaller Companies 133 8 Open Services Innovation for Services Businesses 155 9 Open Services Innovation in Emerging Economies 169 10 Open Services Innovation: The Way Forward 188 Notes 203 The Author 230 Index 232

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Book SynopsisThe bestselling citizen''s guide to economicsBasic Economics is a citizen''s guide to economics, written for those who want to understand how the economy works but have no interest in jargon or equations. Bestselling economist Thomas Sowell explains the general principles underlying different economic systems: capitalist, socialist, feudal, and so on. In readable language, he shows how to critique economic policies in terms of the incentives they create, rather than the goals they proclaim. With clear explanations of the entire field, from rent control and the rise and fall of businesses to the international balance of payments, this is the first book for anyone who wishes to understand how the economy functions. This fifth edition includes a new chapter explaining the reasons for large differences of wealth and income between nations. Drawing on lively examples from around the world and from centuries of history, Sowell explains basic economic principles for the general public in plain English.

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Book SynopsisThe Adweek Copywriting Handbook covers every aspect of the copywriting process in simple and easy-to-understand steps for young advertising professionals and old pros alike. Starting at the very beginning of the process, the book shows copywriters how to get prepared to write on a product before moving on to the act of writing itself.Table of ContentsForeword: The Sugarman Legacy Ray Schultz xv Acknowledgments xix Introduction: The Origin of This Book 1 Section One: Understanding the Process Preview 9 1. General Knowledge 11 2. Specific Knowledge 15 3. Practice, Practice, Practice 23 4. The Purpose of All the Graphic Elements of an Ad 27 5. The First Sentence 31 6. Creating the Perfect Buying Environment 35 7. Resonating with the Reader 39 8. The Slippery Slide 45 9. Assumed Constraints 55 10. Seeds of Curiosity 59 11. Copy as Emotion 65 12. Selling the Concept, Not the Product 71 13. The Incubation Process 77 14. How Much Copy Should You Write? 81 15. The Art of Personal Communication 87 16. The Copy Sequence 93 17. The Editing Process 101 Section Two: Understanding What Works Preview 111 18. Powerful Copy Elements Explained 113 19. The Psychological Triggers 131 20. Selling a Cure, Not Prevention 193 21. Rating Your Writing Level 199 22. Seven Steps to Writing Great Copy 203 Section Three: Proving the Points—Ad Examples Preview 209 23. The Lazy Man’s Way to Riches 211 24. A Fluke of Nature 219 25. Lingerie for Men 227 26. The More You Learn 233 27. A More Stimulating Way 237 28. Magic Baloney 239 29. Pet Plane 243 30. Mail Order Mansion 247 31. Hungarian Conspiracy 251 32. Vision Breakthrough 255 33. Gold Space Chains 259 34. Consumers Hero 263 35. Nautilus Spelling Sale 267 A Note: The Power of Your Pen 271 Section Four: Utilizing Your Copywriting Skills Preview 275 36. Writing for Different Media 277 Epilogue Some Final Thoughts 313 Appendix A Assumed Constraints, Continued 317 Appendix B Seeds of Curiosity, Continued 319 Appendix C Summary of Axioms and Major Points 321 Appendix D Recommended Reading 325 Index 327 About the Author 337

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Book SynopsisWE''VE ALL EXPERIENCED the challenges associated with working with groups, but The Handbook for Working with Difficult Groups turns the idea of difficult groups on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing complaining, adapting to cultural differences, incorporating diversity, facilitating inclusion, working virtually, resolving identity-based conflict, transforming unproductive behavior patterns, preventing workplace harassment, and strengthening accountability. The book first provides a framework for thinking systemically about the many and varied ways in which working with a group can be difficult. Building on that framework, the contributors each address three basic issues: How the group is difficult?a description of a real group and the observable phenomena that Table of ContentsPreface xi Sandor Schuman About the Contributors xv Introduction Working with Difficult Groups: A Conceptual Framework xxix Make sense out of what makes working with groups difficult. Sandor Schuman and John Rohrbaugh One Keeping Difficult Situations from Becoming Difficult Groups 1 Dissenters need support, or the group risks going off track. Marvin Weisbord and Sandra Janoff Two Building an External Focus: Avoiding the Difficulties on an In-grown Team 17 The critical importance of an external perspective. Deborah Ancona and David F. Caldwell Three The Downside of Communication: Complaining Cycles in Group Discussions 33 Help teams get out of the ‘‘complaining loop’’ and turn to solution-oriented interaction instead. Nale Lehmann-Willenbrock and Simone Kauffeld Four Facilitating Multicultural Groups 55 Customize structures and processes to match groups’ cultural preferences. Donna Rae Scheffert and Mary Laeger-Hagemeister Five Interpersonally Hostile Work Groups: Precipitating Factors and Solutions 77 A group perspective on workplace harassment and bullying is essential to understanding and preventing it. Jana L. Raver and Ingrid C. Chadwick Six Diversity by Design: Creating Cognitive Conflict to Enhance Group Performance 95 Ill defined, diversity might undermine a group’s purpose. Michael Cassidy Seven Facilitating Inclusion: Study Circles on Diversity and Student Achievement 113 Bridging differences in culture and ethnicity can foster academic achievement Mark A. Clark and John Landesman Eight Overcoming Sources of Irrationality That Complicate Working in Decision-Making Groups 137 Six factors make working with this group difficult in many different ways. Dennis S. Gouran Nine Working Without Rules: A Team in Need of a Different Picture 153 Affirmative language encourages new views of a team’s past and future. Ann Lukens Ten Interaction Archetypes: Keys to Group Difficulty and Productivity 169 Identify the repetitive behavioral sequences that reduce a group’s ability to produce results. Steven Ober Eleven Virtual Teams: Difficult in All Dimensions 189 Group members working virtually and interdependently face enormous challenges. Thomas A. O’Neill and Theresa J. B. Kline Twelve Politics of the Arts: Challenges in Working with Nonprofit Boards 207 A ‘‘confessional tale’’—lessons learned while facilitating an arts board in transition. Richard W. Sline and Anna C. Boulton Thirteen Competitive Group Interactions: Why They Exist and How to Overcome Them 223 Groups are less cooperative than individuals—learn how you can reduce intergroup conflict. Taya R. Cohen, Brian P. Meier, Verlin B. Hinsz, and Chester A. Insko Fourteen Active Facilitation: How to Help Groups Break Through ‘‘Mutual Stalemate’’ 237 Groups may abdicate their responsibilities waiting until another group makes the first move. Celia Kirwan and Wes Siegal Fifteen Mediating History, Making Peace: Dealing with the ‘‘Messy’’ Stuff in the Conciliation Process 251 Identity-based conflicts will not achieve long-term solutions through resource-based settlements. Dagmar Kusa, Adam Saltsman, and Philip Gamaghelyan Sixteen Deep Democracy: Multidimensional Process-Oriented Leadership 275 Learn to track the shifting roles of group members. Stanford Siver Seventeen Authentic Relationships and Collective Psychological Capital 293 How leader behavior can undermine group success. Füsun Bulutlar Eighteen How Leaders Can Make Diverse Groups Less Difficult: The Role of Attitudes and Perceptions of Diversity 311 Perceptions that lead to subgrouping can override the positive effects of diversity. Astrid C. Homan and Karen A. Jehn Nineteen The Hero’s Journey: Helping Inflexible Groups—and Inflexible Facilitators—Get Unstuck 323 Use the Hero’s Journey as an analytical and facilitation tool to help groups and facilitators get out of difficulties. Carol Sherriff and Simon Wilson Twenty Difficult Groups or Difficult Facilitators? Three Steps Facilitators Can Take to Make Sure They Are Not the Problem 339 Facilitators can unknowingly contribute to the difficulties their group’s experience. Glyn Thomas Key Terms 353 References 367 Name Index 401 Subject Index 409

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Book SynopsisProvides the blueprint necessary for sound and profitable short-term trading in a post-market meltdown economy. This book highlights the advantages and disadvantages of what can be a very fruitful yet potentially dangerous endeavor.Table of ContentsAcknowledgments xi Introduction You Are Already a Commodity Trader 1 My Most Important Market Belief 4 The Beginning of My Career as a Speculator 5 The Ride of a Lifetime 8 Chapter 1 Making Order Out of Short-Term Chaos 9 How I Learned about the Market 9 Charting the Market 11 The Nonrandom Market 13 Understanding Market Structure 15 Market Structure Will Never Change 21 Short-Sell Pattern 27 Target Time and Trailing Stops 28 Recap 32 Chapter 2 It’s a Question of Price and Time 33 All You Will Ever Need to Know about Cycles 33 The Natural Cycle of Range Change 39 Where the Trend Is with You—The Second Power-Play Price Pattern 50 Recap 54 Chapter 3 The Real Secret to Short-Term Trading 59 It’s All about Time 61 Bankrolling Hotshot Traders 62 Proving the Point 65 How to Make the Most Money 68 Recap 70 Chapter 4 Volatility Breakouts—The Momentum Breakthrough 71 Simple Daily Range Breakouts 76 A Look at Volatility in the S&P 500 80 Separating Buyers from Sellers to Find Volatility Using Market Swings 95 Results 96 One Step Further 97 Recap 98 Chapter 5 The Theory of Short-Term Trading 99 What Is Wrong about the Information Age 103 E H Harriman’s Rule of Making Millions 104 Recap 105 Chapter 6 Getting Closer to the Truth 107 The Market Is Not a Coin Flip: Random Walk or Cootner versus Cohen (Cohen Wins) 108 Gold TDOM Study 117 Bond TDOM Study 118 Monthly Road Maps 120 Recap 123 Chapter 7 Patterns to Profit 125 The Common Element 126 The Questions to Ask 131 My Smash Day Patterns 132 How to Use Smash Day Patterns 136 Specialists’ Trap 137 A Vital Note—This Works on Shorter Time Frames as Well 141 Oops! This Is Not a Mistake 145 S&P Oops! Trading 151 Recap 152 Chapter 8 Separating the Buyers from the Sellers 153 Greatest Swing Value 155 Stock Index Trading with Greatest Swing Value 156 Some Pointers 160 Recap 161 Chapter 9 Short-Term Trading from a Quote Screen 163 How a Quote-Screen Trader Makes Money 165 Swing Points as Trend Change Indication 166 The Three-Bar High/Low System 167 A New Indicator for Short-Term Traders: Willspread 170 Willspread and the S&P 500 Stock Index 174 Recap 180 Chapter 10 Special Short-Term Situations 181 Month-End Trading in Stock Indexes 181 Target Months 184 Making It Better 184 Month-End Trading in the Bond Market 186 Getting Specific 187 Better and Better 188 A Time to Sell 191 Recap 193 Chapter 11 When to Get Out of Your Trades 195 Chapter 12 Thoughts on the Business of Speculation 197 Exits before Entries 197 What Speculation Is All About 200 It’s about Time 201 Essential Points about Speculation 202 Recap 215 Chapter 13 Money Management—The Keys to the Kingdom 217 Most Traders Use a Hit-and-Miss Approach 218 Approaches to Money Management—One Is Right for You 218 The Good, the Bad, and the Ugly of Money Management 219 Looking in New Directions, Drawdown as an Asset 222 Back to Ralph: 2011 Money Management Breakthrough 228 The Kelly Ratio Mirage 229 Recap 233 Chapter 14 From Kennedy to Obama, Thoughts from 50 Years of Trading 235 Trading and Collecting Honey 236 Low-Hanging Fruit 237 Look before You Leap 238 Remember the Game Called Pick Up Sticks 238 And It Can Get Worse by Far 239 Lock-Up Time 240 Enough on Greed Now Let’s Deal with Fear 241 Running, Trading, and Losing 242 Doing the Wrong Thing It’s So Easy, Isn’t It? 242 It’s Not the Trade, It’s the Battle 243 The Art of Fly-Fishing Revisited 244 Fear and Greed, Looking Them in the Face Again 245 Why Most Traders Lose Most of the Time 246 A Review of Losing Trades Showed That 247 The Number One Reason We Lose Money Trading 247 The Most Important Trading Belief You Have 248 The Worst Dog I Ever Had Cost Me the Most 249 Athletics Are Such a Parallel to Trading 251 What Causes Stock and Commodity Market Trends 251 How to Measure the Public versus the Pros 253 Folks, It Just Can’t Be Done 254 The Rush of Trading 255 Beating Them to the Punch 257 It’s Just Over My Head 259 I Looked Fear and Greed in the Face 259 The Show Must Go On 260 Broken Noses, Cauliflower Ears, and Bad Trades 261 Learning How to Lose Money 262 Hillary, High Hopes, and Heartaches 263 Nervous Nellies—Heaven Bound 264 Secrets of System Developing and Trading 265 The Difference between Winners and Losers 266 Recap 268 Chapter 15 Just What Does Make the Stock Market Rally? 269 Logic 101 270 These Words Are My Bond 270 A Look at Data A and Data B 270 Let’s Break Some Bad Habits 273 How to Break Bad Habits 273 Comments on Setting Stops—Dollar Loss and Unpredictability 275 An Overview of How I Trade 278 My Trading Strategy How It Works 282 Recap 285 Chapter 16 Hard Facts about a Very Hard Game to Win 287 It Is Just Like Life 289 Maybe You Are Not Cut Out for This 292 You Are in a Tough Spot 293 But There’s a Little Bit More 294 In Closing 295 Index 297

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Book SynopsisThe proven system for rapid B2B sales growth from the coauthor of Predictable Revenue, the breakout bestseller hailed as a âœsales bibleâ (Inc.)If your organizationâs success is driven by B2B sales, you need to be an expert prospector to successfully target, qualify, and close business opportunities. This game-changing guide provides the immediately implementable strategies you need to build a solid, sustainable pipeline â whether youâre a sales or marketing executive, team leader, or sales representative.Based on the acclaimed business model that made Predictable Revenue a runaway bestseller, this powerful approach to B2B prospecting will help you to:â Identify the prospects with the greatest potentialâ Clearly articulate your companyâs competitive positionâ Implement account-based sales development using ideal account profilesâ Refine your lead targeting strategy with an ideal prospect pTable of ContentsForeword by Aaron Ross ixAcknowledgments xiiiIntroduction: Turning Unpredictable into Predictable 1Part I: Target Chapter 1: Internalizing Your Competitive Position 9Chapter 2: Developing an Ideal Account Profile 31Chapter 3: Crafting Ideal Prospect Personas 45Part II: Engage Chapter 4: Crafting the Right Message 61Chapter 5: Getting Meetings Though Prospecting Campaigns 85Chapter 6: (Dis-) Qualifying Prospects 127Part III: Optimize Chapter 7: Measuring and Optimizing Your Pipeline 147Chapter 8: Leveraging the Right Tools 165Chapter 9: Managing Sales Development Professionals 173Chapter 10: Twelve Habits of Highly Successful SDRs 193Conclusion: The Future of Predictable Prospecting 203Appendix: Quick Guide to Predictable Prospecting 205Notes 219Index 225

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Book SynopsisNow in paperbackâthe Wall Street Journal bestseller that reveals the secrets behind Steve Jobâs legendary presentations, with a new introduction about his legacy.Celebrating the inspiring life and vision of Appleâs game-changing CEO, The Presentation Secrets of Steve Jobs has become the essential go-to guide for top-level executives, middle managers, organizational speakers, startup entrepreneurs, and pretty much anyone who needs to engage, persuade, and captivate an audience. This is as close as youâll ever get to having the master presenter himself speak directly in your ear. Communications expert Carmine Gallo has studied and analyzed the very best of Jobsâs performances, offering point-by-point examples, tried-and-true techniques, and proven presentation secrets that anyone can master. Youâll learn how to take charge of a room, create an inspiring brand story, deliver unforgettable momentsâand do it powerfully, effortlessly, and eTable of ContentsAcknowledgments vPreface viiIntroduction: How to Be Insanely Great in Front of Any Audience xiAct 1: Create The Story 1Scene1: Plan in Analog 3Scene 2: Answer the One Question That Matters Most 15Scene 3: Develop a Messianic Sense of Purpose 27Scene 4: Create Twitter-Like Headlines 39Scene 5: Draw a Road Map 49Scene 6: Introduce the Antagonist 63Scene 7: Reveal the Conquering Hero 75Intermission 1: Obey the Ten-Minute Rule 83Act 2: Deliver the Experience 85Scene 8: Channel Their Inner Zen 87Scene 9: Dress Up Your Numbers 105Scene 10: Use "Amazingly Zippy" Words 113Scene 11: Share the Stage 127Scene 12: Stage Your Presentation with Props 137Scene 13: Reveal a "Holy Shit" Moment 151Intermission 2: Schiller Learns from the Best 161Act 3: Refine and Rehearse 165Scene 14: Master Stage Presence 167Scene 15: Make it Look Effortless 179Scene 16: Wear the Appropriate Costume 195Scene 17: Toss the Script 199Scene 18: Have Fun 207Encore: One More Thing 215Postscript: Steve Jobs by the Book 219Notes 235Index 247

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