Business, Finance & Law Books

Book SynopsisRichard Koch is an author and entrepreneur-investor. He not only writes books about how to achieve more, start new companies, make more money, and enjoy life more, but he also practises what he advocates. He was one of three founders of LEK, a noted international strategy consulting firm; and for the past thirty-seven years has invested in new and fast-growth companies, and compounded his money at an annual rate of twenty-two percent. By his own reckoning, he is now a sterling billionaire. The companies he has started or been a significant investor in include Filofax, the Belgo moules-frites chain, Plymouth Gin, Betfair, Auto1, and Fanduel. The concepts he has used to make money are described in this Financial Times Guide to Strategy, in The Star Principle, and in The 80/20 Principle, which has sold well over a million copies and been translated into forty languages. He is based in Gibraltar and also has homes in Cape Town, Australia, and Portugal.Table of ContentsINTRODUCTION 1. The use and abuse of strategy 2. A brief history of strategy 3. Swings in strategic thinking: seven phases 4. Towards a synthesis 5. From quick and dirty strategy to nearly perfect strategy PART ONE: BUSINESS UNIT STRATEGY A do-it-yourself guide 1. Overview 2. What businesses are you in? 3. Where do you make the money? 4. How good are your competitive positions? 5. What skills and capabilities underpin your success? 6. Is this a good industry to be in? 7. What do the customers think? 8. What about the competitors? 9. How do you raise profits quickly? 10. How do you build long term value? 11. Conclusion 12. Addition note on the theory of Business Unit Strategy PART TWO: CORPORATE STRATEGY 1.The joy of Corporate Strategy 2. An ecological view of Corporate Strategy 3. Five dimensions of Corporate Strategy 4. The strange power of the 35 word strategy 4. Conclusion PART THREE: STRATEGIC THINKERS PART FOUR: STRATEGIC CONCEPTS, TOOLS AND TECHNIQUES

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Book SynopsisRitchie Mehta is the Founder and CEO of Learn et al and the School of Marketing, a leading education platform that has over 8 FTSE 100 and 250 clients and partners including; Unilever, Three, TSB, RBS, Direct Line Group, Global and Pearson. A business leader, speaker and consultant who has worked with a range of organisations including HSBC, RBS, Direct Line Group, Toyota to name a few. A recognised academic who was an Honorary Fellow of the Cambridge Judge Business School, Adjunct Professor at the Hult International Business School and Business Lecturer at Pearson Business School. Holds an MBA (Distinction) from Warwick Business School, MPhil (1st) in Innovation and Strategy from the Cambridge Judge Business School, MA (Hons) 1st class in Business from Edinburgh University and BSc in Financial Management from Manchester Business School.Trade Review"A must-have book for anyone interested in marketing to learn, step by step, how marketing is actually done." Jaideep Prabhu, Professor of Marketing at the Cambridge Judge Business School, Cambridge University "This book is a great read that will help you add value to your business, customers and partners like no other. It guides you through the latest tools and techniques and breaks them down into simple to use templates that you can apply to your marketing activities." Margaret Jobling, Chief Marketing Officer of NatWest GroupTable of ContentsPart 1: How to understand your customer 1. Know what your customers really want 2. Create an innovative value proposition 3. Design a compelling customer experience Part 2: How to build your brand 4. Develop your brand 5. The secrets to scaling your brand 6. Build your brand's community through content marketing Part 3: How to scale your marketing 7. The role of creativity and storytelling in marketing 8. Use search marketing to scale your presence 9. Online paid and programmatic advertising 10. Develop an e-commerce strategy 11. The art of social selling 12. Develop an influence marketing strategy Part 4: How to engage your customers 13. Develop a customer relationship management approach 14. The power of smartphone marketing 15. Conversion rate optimisation and UX design Part 5: How to check your marketing is working 16. Measure and improve your marketing

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Book Synopsis Lyndsey Jones is an executive editor at the FT and has successfully overseen global transformation projects in the FT newsroom. She also advises other media companies on what it takes to deliver new working practices and editorial operations. Balvinder Singh Powar incubates start-ups, works in culture change for companies and has been a mediator to resolve workplace conflicts. He is an expert in building high performance teams, learning about what goes wrong and making it right. He is an award-winning professor at IE Business School in Madrid. He has a wide network on LinkedIn and some of his videos on YouTube have views of around 15,000.Trade Review "Here is the essential guide to how managers should adapt their businesses to the digital revolution. Written by a journalist who was the driving force behind the shift from print to digital in the Financial Times newsroom, the book offers many examples of how to change mindsets and work practices - and keep employees on board." Lionel Barber, Editor of the Financial Times 2005-2020 "Digital transformation is a daunting challenge. This wise, expert and supremely practical guide is an invaluable aid to navigating the nitty gritty of pushing digital change into the heart of your organisation. If you need to know where lean stops and agile starts, and how to craft a vision that truly heralds change this is the book for you. Highly recommended." Prof. Dr Lucy Kueng, Digital Transformation Expert, Senior Fellow Reuters Institute, Oxford University "This is an ideal guide for anyone working in an industry where change is the only constant. Drawing on the experiences and advice of those who've been there before, it takes the mystery out of transformation showing the way to success in a digital world." Liz Hannam, Head of News, ITV News Central "Going Digital is an essential survival kit in our journey of a constantly changing environment, giving the reader the inside and real view from champions behind the scenes sharing their tips on how to drive change at companies. It will become your bedside book." Berta Merelles, Senior Director at BTS Global Consultancy "This book frames and filters that bigger dataset helping to benchmark one's own experience with examples from peers who faced similar challenges. Its value lies there, providing an understanding on how they responded and what succeeded, helping to lay out your own tailored approaches to these relatable problems. Thisbook serves that practical purpose. It was a great read and I was pleased to find out how many of the experiences paralleled what I had also encountered these past 18 months. It felt immediately like a validation that my journey was not uncommon and that I could learn something of value to my aspirations through the anecdotes of others." James Murray, Co-founder and Chief Engineer at Offworld.ai Table of Contents1. Introduction: Start as you mean to go on 2. Challenges of change: Dealing with the dark side 3. Exercising the agility muscle 4. Humanity’s secret weapon 5. Robo-bosses and data magicians 6. The real power of diversity 7. Sudden impact: Black swans and cockroach unicorns

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Book SynopsisJamie Elliott is a director who has worked for Deloitte, Huawei, Panasonic, and Mott MacDonald. Prior to his corporate career, he lectured in undergraduate degree programmes and was Assistant Professor in MBA and Executive Education programmes at the London Business School. Barry Elliott has extensive teaching experience in undergraduate, postgraduate, and professional programmes in England, New Zealand, China, Hong Kong, and Singapore. He has worked for Coopers & Lybrand as a Training Manager in London and National Training Manager in Australia. He has extensive experience as an external examiner in higher education at all levels of professional education.Trade Review"Well-structured, informative, and enriched with relevant examples. The coverage of established and contemporary issues within financial accounting and reporting is comprehensive." Dr Chloe Wu, Lecturer and Assistant Professor in Accounting and Finance, University of Leeds "An excellent well-written text, offering students ample examples to apply and learn. The textbook provides a balanced structure for accounting and non-accounting students." Sajid Bashir, Lecturer & Doctorate Associate in Accounting and Financial Management, Sheffield University Management School Table of ContentsBrief contents: PART 1 INTRODUCTION TO ACCOUNTING ON A CASH FLOW AND ACCRUAL ACCOUNTING BASIS Accounting and reporting on a cash flow basis Accounting and reporting on an accrual accounting basis PART 2 PREPARATION OF INTERNAL AND PUBLISHED FINANCIAL STATEMENTS Preparation of financial statements of profit or loss and other comprehensive income, changes in equity and financial position Annual report: additional financial disclosures Statements of cash flows Accounting for price-level changes PART 3 REGULATORY FRAMEWORK – AN ATTEMPT TO ACHIEVE UNIFORMITY Financial reporting – evolution of global standards Concepts – evolution of an international conceptual framework Revenue recognition PART 4 STATEMENT OF FINANCIAL POSITION – EQUITY, LIABILITY AND ASSET MEASUREMENT AND DISCLOSURE Share capital, distributable profits and reduction of capital Liabilities Financial instruments Employee benefits Taxation in company accounts Property, plant and equipment (PPE) Leasing Intangible assets Inventories Construction contracts PART 5 CONSOLIDATED ACCOUNTS Accounting for groups at the date of acquisition Preparation of consolidated statements of financial position after the date of acquisition Preparation of consolidated statements of profit or loss, changes in equity and cash flows Accounting for associates and joint arrangements Introduction to accounting for exchange differences PART 6 INTERPRETATION Earnings per share Review of financial ratio analysis Analysis of published financial statements PART 7 ACCOUNTABILITY Corporate governance Ethical behaviour and implications for accountants Integrated reporting: sustainability, environmental and social Index Full contents: PART 1 INTRODUCTION TO ACCOUNTING ON A CASH FLOW AND ACCRUAL ACCOUNTING BASIS Accounting and reporting on a cash flow basis 1.1 Introduction 1.2 Shareholders 1.3 What skills does an accountant require in respect of external reports? 1.4 Managers 1.5 What skills does an accountant require in respect of internal reports? 1.6 Procedural steps when reporting to internal users 1.7 Agency costs 1.8 Illustration of periodic financial statements prepared under the cash flow concept to disclose realised operating cash flows 1.9 Illustration of preparation of statement of financial position 1.10 Treatment of non-current assets in the cash flow model 1.11 What are the characteristics of these data that make them reliable? 1.12 Reports to external users 1.13 Micro businesses Summary Review questions Exercises Notes Accounting and reporting on an accrual accounting basis 2.1 Introduction 2.2 Historical cost convention 2.3 Accrual basis of accounting 2.4 Mechanics of accrual accounting – adjusting cash receipts and payments 2.5 Reformatting the statement of financial position 2.6 Accounting for the sacrifice of non-current assets 2.7 Published statement of cash flows Summary Review questions Exercises Notes PART 2 PREPARATION OF INTERNAL AND PUBLISHED FINANCIAL STATEMENTS Preparation of financial statements of profit or loss and other comprehensive income, changes in equity and financial position 3.1 Introduction 3.2 Preparing an internal statement of profit or loss from a trial balance 3.3 Reorganising the income and expenses into one of the formats required for publication 3.4 Format 1: classification of operating expenses and other income by function 3.5 Format 2: classification of operating expenses according to their nature 3.6 Other information to be presented in the profit or loss section 3.7 Other comprehensive income 3.8 Presentation of non-recurring items and their effect on operating income 3.9 How decision-useful is the statement of profit or loss and other comprehensive income? 3.10 Statement of changes in equity 3.11 The statement of financial position 3.12 The explanatory notes that are part of the financial statements 3.13 Has prescribing the formats meant that identical transactions are reported identically? 3.14 Fair presentation 3.15 What does an investor need in addition to the primary financial statements to make decisions? 3.16 IAS 1 ED General Presentation and Disclosures Summary Review questions Exercises Notes Annual report: additional financial disclosures 4.1 Introduction 4.2 IAS 10 Events after the Reporting Period 4.3 IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors 4.4 What do segment reports provide? 4.5 IFRS 8 Operating Segments 80 4.6 Benefits and continuing concerns following the issue of IFRS 8 4.7 Discontinued operations — IFRS 5 Non-current Assets Held for Sale and Discontinued Operations 4.8 Held for sale — IFRS 5 Non-current Assets Held for Sale and Discontinued Operations 4.9 IAS 24 Related Party Disclosures Summary Review questions Exercises Notes Statements of cash flows 5.1 Introduction 5.2 Development of statements of cash flows 5.3 Applying IAS 7 (revised) Statement of Cash Flows 5.4 Step approach to preparation of a statement of cash flows — indirect method 5.5 Additional notes required by IAS 7 5.6 Analysing statements of cash flows 5.7 Approach to answering questions with time constraints 5.8 Preparing a statement of cash flows when no statement of income is available 5.9 Critique of cash flow accounting Summary Review questions Exercises Notes Accounting for price-level changes 6.1 Introduction 6.2 Review of the problems of historical cost accounting (HCA) 6.3 Inflation accounting 6.4 The concepts in principle 6.5 The four models illustrated for a company with cash purchases and sales 6.6 Critique of each model 6.7 Operating capital maintenance – a comprehensive example 6.8 Critique of CCA statements 6.9 Measurement bases 6.10 The IASB position where there is hyperinflation 6.11 Future developments Summary Review questions Exercises Bibliography Notes PART 3 REGULATORY FRAMEWORK – AN ATTEMPT TO ACHIEVE UNIFORMITY Financial reporting — evolution of global standards 7.1 Introduction 7.2 Why do we need financial reporting standards? 7.3 Why do we need standards to be mandatory? 7.4 Arguments in support of standards 7.5 Arguments against standards 7.6 The Financial Reporting Council (FRC) as a regulatory body 7.7 The International Accounting Standards Board 7.8 Standard setting and enforcement in the European Union (EU) 7.9 Standard setting and enforcement in the US 7.10 Advantages and disadvantages of global standards for publicly accountable entities 7.11 How do reporting requirements differ for non-publicly accountable entities? 7.12 IFRS for SMEs 7.13 Why have there been differences in financial reporting? 7.14 Move towards a conceptual framework Summary Review questions Exercises Notes Concepts — evolution of an international conceptual framework 8.1 Introduction 8.2 Different countries meant different financial statements 8.3 Historical overview of the evolution of financial accounting theory 8.4 Developing the Framework for the Preparation and Presentation of Financial Statements 8.5 Conceptual Framework for Financial Reporting 2018 8.6 Current developments – concept of materiality Summary and evaluation of position to date Review questions Exercises Revenue recognition 9.1 Introduction 9.2 The issues involved in developing the new standard 9.3 IFRS 15 Revenue from Contracts with Customers 9.4 Five-step process to identify the amount and timing of revenue 9.5 Disclosures Summary Review questions Exercises Notes PART 4 STATEMENT OF FINANCIAL POSITION — EQUITY, LIABILITY AND ASSET MEASUREMENT AND DISCLOSURE Share capital, distributable profits and reduction of capital 10.1 Introduction 10.2 Common themes 10.3 Total owners' equity: an overview 10.4 Total shareholders' funds: more detailed explanation 10.5 Accounting entries on issue of shares 10.6 Creditor protection: capital maintenance concept 10.7 Creditor protection: why capital maintenance rules are necessary 10.8 Creditor protection: how to quantify the amounts available to meet creditors’ claims 10.9 Issued share capital: minimum share capital 10.10 Distributable profits: general considerations 10.11 Distributable profits: how to arrive at the amount using relevant accounts 10.12 When may capital be reduced? 10.13 Writing off part of capital which has already been lost and is not represented by assets 10.14 Repayment of part of paid-in capital to shareholders or cancellation of unpaid share capital 10.15 Purchase of own shares Summary Review questions Exercises Notes Liabilities 11.1 Introduction 11.2 Provisions — a decision tree approach to their impact on the statement of financial position 11.3 Treatment of provisions 11.4 The general principles that IAS 37 applies to the recognition of a provision 11.5 Management approach to measuring the amount of a provision 11.6 Application of criteria illustrated 11.7 Provisions for specific purposes 11.8 Contingent liabilities 11.9 Contingent assets 11.10 Criticisms of IAS 37 11.11 Future progress Summary Review questions Exercises Notes Financial instruments 12.1 Introduction 12.2 Financial instruments – the IASB’s problem child 12.3 IAS 32 Financial Instruments: Disclosure and Presentation 12.4 IFRS 9 Financial Instruments 12.5 IFRS 7 Financial Instruments: Disclosure Summary Review questions Exercises Notes Employee benefits 13.1 Introduction 13.2 Greater employee interest in pensions 13.3 Financial reporting implications 13.4 Types of scheme 13.5 Accounting for defined contribution pension schemes 13.6 Accounting for defined benefit pension schemes 13.7 IAS 19 Employee Benefits 13.8 The asset or liability for pension and other post-retirement costs 13.9 Changes in the pension asset or liability position 13.10 Comprehensive illustration 13.11 Multi-employer plans 13.12 Disclosures 13.13 Other long-service benefits 13.14 Short-term benefits 13.15 Termination benefits 13.16 IFRS 2 Share-based Payment 13.17 Scope of IFRS 2 13.18 Recognition and measurement 13.19 Equity-settled share-based payments 13.20 Cash-settled share-based payments 13.21 Transactions which may be settled in cash or shares 13.22 IAS 26 Accounting and Reporting by Retirement Benefit Plans Summary Review questions Exercises Notes Taxation in company accounts 14.1 Introduction 14.2 Corporation tax 14.3 Corporation tax systems — the theoretical background 14.4 Dividends pre- and post-2016 14.5 Corporation tax systems – avoidance and evasion 14.6 IAS 12 — accounting for current taxation 14.7 Deferred tax 14.8 A critique of deferred taxation 14.9 Value added tax (VAT) Summary Review questions Exercises Notes Property, plant and equipment (PPE) 15.1 Introduction 15.2 PPE — concepts and the relevant IASs and IFRSs 15.3 What is PPE? 15.4 How is the cost of PPE determined? 15.5 What is depreciation? 15.6 What are the constituents in the depreciation formula? 15.7 Calculation of depreciation 15.8 Measurement subsequent to initial recognition 15.9 IAS 36 Impairment of Assets 15.10 IFRS 5 Non-current Assets Held for Sale and Discontinued Operations 15.11 Disclosure requirements 15.12 Government grants towards the cost of PPE 15.13 Investment properties 15.14 Effect of accounting policy for PPE on the interpretation of the financial statements Summary Review questions Exercises Notes Leasing 16.1 Introduction 16.2 Need for an accounting standard on leasing 16.3 Terms and conditions of a lease 16.4 Leases in the financial statements of lessees under IFRS 16 16.5 Leases in the financial statements of lessors 16.6 Sale and leaseback transactions Summary Review questions Exercises Notes Intangible assets 17.1 Introduction 17.2 Intangible assets defined 17.3 Accounting treatment for research and development 17.4 Why is research expenditure not capitalised? 17.5 Capitalising development costs 17.6 Disclosure of R&D 17.7 IFRS for SMEs' treatment of intangible assets 17.8 Internally generated and purchased goodwill 17.9 The accounting treatment of goodwill 17.10 Critical comment on the various methods that have been used to account for goodwill 17.11 Negative goodwill/badwill 17.12 Brands 17.13 Accounting for acquired brands 17.14 Intellectual capital disclosures (ICDs) in the annual report 17.15 Review of implementation of IFRS 3 17.16 Review of the implementation of identified intangibles under IAS 38 Summary Review questions Exercises Notes Inventories 18.1 Introduction 18.2 Inventory defined 18.3 The impact of inventory valuation on profits 18.4 IAS 2 Inventories 18.5 Inventory valuation 18.6 Work in progress 18.7 Inventory control 18.8 Creative accounting 18.9 Audit of the year-end physical inventory count 18.10 Published accounts 18.11 Agricultural activity Summary Review questions Exercises Notes Construction contracts 19.1 Introduction 19.2 Construction contracts 19.3 IFRS 15 treatment of construction contracts 19.4 Accounting for a contract – an example 19.5 Illustration — loss-making contract using the step approach 19.6 Public & private partnerships 19.7 Requirements of IFRIC 12 Service Concession Arrangements 19.8 Worked example of service concession accounting Summary Review questions Exercises Notes PART 5 CONSOLIDATED ACCOUNTS Accounting for groups at the date of acquisition 20.1 Introduction 20.2 Preparing consolidated accounts for a wholly owned subsidiary 20.3 IFRS 10 Consolidated Financial Statements 20.4 Fair values 20.5 Illustration where there is a wholly owned subsidiary 20.6 Preparing consolidated accounts when there is a partly owned subsidiary 20.7 The treatment of differences between a subsidiary's fair value and book value 20.8 The parent issues shares to acquire shares in a subsidiary 20.9 IFRS 3 Business Combinations treatment of goodwill at the date of acquisition 20.10 When may a parent company not be required to prepare consolidated accounts? 20.11 When may a parent company exclude or not exclude a subsidiary from a consolidation? 20.12 IFRS 13 Fair Value Measurement 20.13 What advantages are there for stakeholders from requiring groups to prepare consolidated accounts? Summary Review questions Exercises Notes Preparation of consolidated statements of financial position after the date of acquisition 21.1 Introduction 21.2 Uniform accounting policies and reporting dates 21.3 Pre- and post-acquisition profits/losses 21.4 The Bend Group — assuming there have been no inter-group transactions 21.5 Inter-company transactions 21.6 The Prose Group — assuming there have been inter-group transactions Summary Review questions Exercises Notes Preparation of consolidated statements of profit or loss, changes in equity and cash flows 22.1 Introduction 22.2 Eliminate inter-company transactions 22.3 Preparation of a consolidated statement of profit or loss – the Ante Group 22.4 The statement of changes in equity (SOCE) 22.5 Other consolidation adjustments 22.6 A subsidiary acquired part-way through the year 22.7 Published format statement of profit or loss 22.8 Consolidated statements of cash flows Summary Review questions Exercises Notes Accounting for associates and joint arrangements 23.1 Introduction 23.2 Definitions of associates and of significant influence 23.3 The treatment of associated companies in the financial statements of the investor 23.4 The Brill Group — group accounts with a profit-making associate 23.5 The Brill Group — group accounts with a loss-making associate 23.6 The acquisition of an associate part-way through the year 23.7 Joint arrangements 23.8 Disclosure in the financial statements Summary Review questions Exercises Notes Introduction to accounting for exchange differences 24.1 Introduction 24.2 How to record foreign currency transactions in a company's own books 24.3 Boil plc — a more detailed illustration 24.4 IAS 21 Concept of Functional and Presentation Currencies 24.5 Translating the functional currency into the presentation currency 24.6 Preparation of consolidated accounts 24.7 How to reduce the risk of translation differences 24.8 Critique of the use of presentational currency 24.9 IAS 29 Financial Reporting in Hyperinflationary Economies Summary Review questions Exercises Notes PART 6 INTERPRETATION Earnings per share 25.1 Introduction 25.2 Why is the earnings per share figure important? 25.3 How is the EPS figure calculated? 25.4 The use to shareholders of the EPS 25.5 Illustration of the basic EPS calculation 25.6 Adjusting the number of shares used in the basic EPS calculation 25.7 Rights issues 25.8 Adjusting the earnings and number of shares used in the diluted EPS calculation 25.9 Procedure where there are several potential dilutions 25.10 Exercise of conversion rights during the financial year 25.11 Disclosure requirements of IAS 33 25.12 Enhanced disclosures Summary Review questions Exercises Notes Review of financial ratio analysis 26.1 Introduction 26.2 Overview of techniques for the analysis of financial data 26.3 Ratio analysis — a case study 26.4 Introductory review 26.5 Financial statement analysis, part 1 — financial performance 26.6 Financial statement analysis, part 2 — liquidity 26.7 Financial statement analysis, part 3 — financing 26.8 Peer comparison 26.9 Report based on the analysis 26.10 Caution when using ratios for prediction Summary Review questions Exercises Analysis of published financial statements 27.1 Introduction 27.2 Alternative performance measures 27.3 EBITDA 27.4 EBITDAR 27.5 EBITDARM 27.6 Regulators' reaction to use of an alternative management performance measure (APM) 27.7 Use of ratios as thresholds 27.8 Predicting corporate failure 27.9 Investor-specific ratios 27.10 Published financial statements — their limitations for interpretation purposes 27.11 Improvement of information for shareholders 27.12 Valuing shares of an unquoted company — quantitative process 27.13 Valuing shares of an unquoted company — qualitative process 27.14 Possible effects of a pandemic (Covid-19) 27.15 Possible effects of Brexit Summary Review questions Exercises Notes PART 7 ACCOUNTABILITY Corporate governance 28.1 Introduction 28.2 A systems perspective 28.3 Different jurisdictions have different governance priorities 28.4 The effect on capital markets of good corporate governance 28.5 Risk management 28.6 The role of internal control, internal audit and audit committees in corporate governance 28.7 External audits in corporate governance 28.8 Detection of fraud 28.9 The Regulator’s approach to promoting improved disclosures 28.10 International perspective (IFIAR) 28.11 The future of audit 28.12 Executive remuneration in the UK 28.13 Corporate governance — ways to make directors accountable Summary Review questions Exercises Notes Ethical behaviour and implications for accountants 29.1 Introduction 29.2 The meaning of ethical behaviour 29.3 The accounting standard-setting process and ethics 29.4 The International Code of Ethics for Professional Accountants 2018 29.5 Implications of ethical values for the principles — versus rules-based approaches to accounting standards 29.6 Ethics in the accountant's work environment — a research report 29.7 Implications of unethical behaviour for stakeholders using the financial reports 29.8 The increasing role of whistle-blowing 29.9 Legal requirement to report — national and international regulation 29.10 Why should students learn ethics? Summary Review questions Exercises Notes Integrated reporting: sustainability, environmental and social 30.1 Introduction 30.2 Environmental and social disasters, the adverse consequences that can follow and the lessons to be learnt 30.3 Management accountability for environmental and social responsibility 30.4 Integrated reporting concepts 30.5 The historical context of the evolution of integrated reporting including the drivers of this movement 30.6 The seriousness of current threats: sustainability — climate change and pollution 30.7 The efforts on which integrated reporting builds 30.8 The contribution of accountants 30.9 Integrated reporting — its impact on the future development of financial reporting and accounting 30.10 Reporting to stakeholders to account for stewardship 30.11 Reporting to stakeholders to assist decision making 30.12 Real-time reporting 30.13 Other means of communication with stakeholders 30.14 The way forward for improved sustainability disclosure Summary Review questions Exercises Notes Publisher's acknowledgements Index

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Book Synopsis Prof. Kasia Jagodzinska serves as a Senior Adviser to the United Nations on matters concerning multiparty negotiations. Her repertoire of experience also includes working as a Professor at several universities in Switzerland, France, Italy and Poland. She is the Founder of Negotiation Booster and an International Consultant for the Schranner Negotiation Institute. She brings a wealth of international business experience from the EU, the US and the Middle East, which she combines with an academic career. Trade Review“Better than any other I've seen, this book identifies the psychological factors underlying each of the major stages of the negotiation process and describes how to harness them for success.” Robert Cialdini, Author of Influence and Pre-Suasion "All negotiation practitioners need to read this essential book by the talented and insightful Prof. Dr. Kasia Jagodzinska. She methodically outlines the critical steps from preparation to agreement through sustaining implementation. Most importantly, she highlights the emotional factors always present in any high-stakes negotiation. A must-read.” Gary Noesner Chief, FBI Crisis Negotiation Unit (retired) "Dr. Jagodzinska walks the negotiator through the entire process of high-impact negotiations and the many challenges that will arise during the complex process, starting with understanding yourself first. This book is an essential guide for any business negotiator." Lieutenant Jack Cambria, Instructor, Police Advisor, Corporate Trainer, NYPD Hostage Team Commander, USA “This book offers an excellent overview of the challenging process of negotiation and is a must-read for all those actively involved in business.” Jonathan Faust, CFO, Hewlett Packard Enterprise (HPE), USA “This is a fantastic brain teaser and compendium guiding you through the complete high-impact negotiation process. You might find insights which turn your long-standing practices upside-down… only to become an even better negotiator.” Anette Weber, Management Board Member and Group CFO, Bucherer AG, Switzerland “The book takes the reader through the negotiation process from start to finish and is filled with practical tools and approaches to help you become a winning negotiator. Beginners or negotiation experts, all will find concrete tips and advice ready for immediate use in this great guide.” Rene Koets, Partner, Head of Management Consulting, KPMG SwitzerlandTable of ContentsPart I: The Negotiation Mindset 1. Negotiation starts from within 2. Defining the negotiation mission statement 3. Setting the goal 4. Establishing the objective 5. Gathering the necessary information 6. Deciding the best approach for the negotiation 7. Negotiating virtually Part II: The Negotiation Process 8. Designing the right environment for the negotiation 9. Creating value in negotiations 10. Taking the lead in the negotiation 11. Opening the negotiation 12. Successfully executing the dealing phase 13. Closing the deal 14. Keeping the momentum after the negotiation

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Book SynopsisSara Williams is a former investment analyst and financial journalist. She has contributed many articles on tax and finance for national newspapers, and for a number of years wrote for Which?, including the Which? Tax-Saving Guide and the Which? Book of Tax. She is also the author of Perfectly Legal Ways to Pay Less Tax. Sara is the former executive chair of AIM-listed media business Vitesse Media Plc, which offers research, digital and social media, and event management in the tax, business and investment areas. Its titles include What Investment, SmallBusiness.co.uk, Information Age, GrowthBusiness.co.uk and Growth Company Investor. She holds qualifications in investment advice and management.Trade Review‘As comprehensive an introduction to setting up a business as anyone could need.' The Daily Telegraph ‘A must for any small business owner.' Federation of Small BusinessesTable of ContentsTable Contents 30 tips for Start Up Success 1. You and your ideas 2. Less than 100 per cent 3. Who will buy? 4. Are you sure? 5. Timing the jump 6. The business plan 7. Getting ready to start 8. Off the peg 9. Franchises 10. Beating the pirates 11. Names and brands 12. Getting the message across 13. Getting new customers 14. Building customer relationships 15. How to set a price 16. Choosing your workplace 17. Professional back-up 18. Getting the right staff 19. Your rights and duties as an employer 20. Your business and the environment 21. Insurance 22. Forecasting 23. Raising the money 24. Staying afloat 25. Moving ahead 26. Not waving but drowning 27. Keeping the record straight 28. Tax 29. VAT 30. Pensions and retirement

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Book SynopsisCharles T. Horngren was the Edmund W. Littlefield Professorof Accounting, emeritus, at Stanford University. A graduate of MarquetteUniversity, he received his MBA from Harvard University and his PhD from theUniversity of Chicago. He also received honorary doctorates from Marquette Universityand DePaul University. A certified public accountant, Horngren served on theAccounting Principles Board, the Financial Accounting Standards Board AdvisoryCouncil, and the Council of the American Institute of Certified PublicAccountants and served as a trustee of the Financial Accounting Foundation,which oversees the Financial Accounting Standards Board and the GovernmentAccounting Standards Board. He is a member of the Accounting Hall of Fame.Horngren served the American Accounting Association as its president and asdirector of research. He received the association's first annual Outstanding AccountingEducator Award. He also received its Lifetime Contribution to ManagementAccountTable of ContentsI. FOCUS ON DECISION MAKING Managerial Accounting, the Business Organization, and Professional Ethics Introduction to Cost Behavior and Cost-Volume Relationships Measurement of Cost Behavior Cost Management Systems and Activity-Based Costing Relevant Information for Decision Making with a Focus on Pricing Decisions Relevant Information for Decision Making with a Focus on Operational Decisions II. ACCOUNTING FOR PLANNING AND CONTROL Introduction to Budgets and Preparing the Master Budget Flexible Budgets and Variance Analysis Management Control Systems and Responsibility Accounting Management Control in Decentralized Organizations III. CAPITAL BUDGETING Capital Budgeting IV. PRODUCT COSTING Cost Allocation Accounting for Overhead Costs Job-Costing and Process-Costing Systems V. BASIC FINANCIAL ACCOUNTING Basic Accounting: Concepts, Techniques, and Conventions Understanding Corporate Annual Reports: Basic Financial Statements Understanding and Analyzing Consolidated Financial Statements

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Book SynopsisTable of Contents1. Statistics, Data, and Statistical Thinking 2. Methods for Describing Sets of Data 3. Probability 4. Random Variables and Probability Distributions 5. Sampling Distributions 6. Inferences Based on a Single Sample: Estimation with ConfidenceIntervals 7. Inferences Based on a Single Sample: Tests of Hypotheses 8. Inferences Based on Two Samples: Confidence Intervals and Testsof Hypotheses 9. Design of Experiments and Analysis of Variance 10. Categorical Data Analysis 11. Simple Linear Regression 12. Multiple Regression and Model Building 13. Methods for Quality Improvement: Statistical Process Control(Available Online) 14. Time Series: Descriptive Analyses, Models, and Forecasting(Available Online) 15. Nonparametric Statistics (Available Online) Appendix A: Summation Notation Appendix B: Basic Counting Rules Appendix C: Calculation Formulas for Analysis of Variance C.1 Formulas for the Calculationsin the Completely Randomized Design C.2 Formulas for the Calculationsin the Randomized Block Design C.3 Formulas for the Calculationsfor a Two-Factor Factorial Experiment C.4 Tukey's Multiple ComparisonsProcedure (Equal Sample Sizes) C.5 Bonferroni MultipleComparisons Procedure (Pairwise Comparisons) C.6 Scheffé's MultipleComparisons Procedure (Pairwise Comparisons) Appendix D: Tables Answers to Selected Exercises Index Credits

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Book SynopsisAbout our authors Daron Acemoglu is the Elizabeth and James Killian Professor of Economics in the Department of Economics at the Massachusetts Institute of Technology. He has received a BA in economics from the University of York, an MSc in mathematical economics and econometrics from the London School of Economics, and a PhD in economics from the London School of Economics. On 14 October 2024, the Nobel Prize in Economic Sciences was awarded jointly to Daron Acemoglu, Simon Johnson, and James A. Robinson for studies of how institutions are formed and affect prosperity. He is an elected fellow of the National Academy of Sciences, the American Academy of Arts and Sciences, the Econometric Society, the European Economic Association, and the Society of Labor Economists. He has received numerous awards and fellowships, including the inaugural T. W. Schultz Prize from the University of Chicago in 2004, the inaugural Sherwin Rosen Award for outstanding conTable of ContentsPARTI: INTRODUCTION TO ECONOMICS1. The Principles and Practice of Economics2. Economic Science: Using Data and Models to Understand the World3. Optimization: Trying to Do the Best You Can4. Demand, Supply, and Equilibrium PARTII: FOUNDATIONS OF MICROECONOMICS5. Consumers and Incentives6. Sellers and Incentives7. Perfect Competition and the Invisible Hand8. Trade9. Externalities and Public Goods10. The Government in the Economy: Taxation and Regulation11. Markets for Factors of Production PARTIII: MARKET STRUCTURE12. Monopoly13. Game Theory and Strategic Play14. Oligopoly and Monopolistic Competition PARTIV: EXTENDING THE MICROECONOMIC TOOLBOX15. Trade-offs Involving Time and Risk16. The Economics of Information17. Auctions and Bargaining18. Social Economics

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Book SynopsisTable of Contents1. Introduction PART 1: International Trade Theory 2. World Trade: An Overview 3. Labor Productivity and Comparative Advantage: The Ricardian Model 4. Specific Factors and Income Distribution 5. Resources and Trade: The Heckscher-Ohlin Model 6. The Standard Trade Model 7. External Economies of Scale and the International Location of Production 8. Firms in the Global Economy: Export Decisions, Outsourcing, and Multinational Enterprises PART 2: International Trade Policy 9. The Instruments of Trade Policy 10. The Political Economy of Trade Policy 11. Trade Policy in Developing Countries 12. Controversies in Trade Policy Mathematical Postscripts Postscript to Chapter 5: The Factor-Proportions Model Postscript to Chapter 6: The Trading World Economy Postscript to Chapter 8: The Monopolistic Competition Model

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Book Synopsis Patricia Hind is a Chartered Business Psychologist, a researcher, author, and Professor of Management Development at Ashridge Executive Education.  A specialist in Leadership and Executive Development she has worked globally with individuals across all sectors to develop the leadership capability needed to ensure sustainable success. She has authored many articles and contributed to many books all aiming to enhance personal and organisational effectiveness.  Fiona Elsa Dent is an independent executive coach, leadership trainer, author and Professor of Practice at Ashridge Executive Education.  She has many years' experience working with people at all levels of organisational life helping them be the best they can be.  Her specialist areas are influencing others, managing people, building working relationships and career management and has contributed to several books in these areas.  Trade Review"Work relationships that don't work make everybody miserable. But for the world-weary post-Covid, it can be hard to find the energy to tackle them. Cue this wonderful book from a seasoned team of experts, which shows you how. In an accessible format with practical advice and exercises, this book takes you by the hand and walks you through next steps.I hope it will be on everyone's desk in the future." Dr Eve Poole, OBE, Author of Leadersmithing "This is such a useful resource for working relationships, particularly in this new hybrid world of work. From navigating relationships in online meetings to building trust with colleagues, I've already put into practice many of the super practical tips and tricks contained in this book." Jessica Bradford, Digital Communications Manager, BT Global “This excellent book comes along at the perfect moment, when navigating the post pandemic “new normal” requires superb skills in communication to build trust and achieve resilient, lastingly great relationships. The authors have curated this practical handbook on Winning Together, complete with simple and thought provoking exercises to try on your own and with your teams. Whether you read it cover to cover or cherry pick the chapters that speak directly to your current situation, use it to understand and refine your own personal power of communication to turn obstacles into teaching moments of healthy conflict and people problem solving. Highly enjoyable and instantly effective!” Dina Dommett, Dean of Ashridge, Hult International Business School “I have been impressed by the practical nature of this book. Patricia, Fiona and Viki (academics and practitioners) provide useful tips, exercises and frameworks for working together with others. The book is easy to read and covers key qualities and skills for a post – covid changing workplace including; how to create trust, influencing others, increase emotional intelligence as well as how to become more agile with your relationships with others. The book can be your guide when preparing for a high stakes team meeting, handling messy team dynamics and/or in support for finding a better work/life balance. I strongly recommend this book. It will help you achieve both individual and team goals." Guy Lubitsh, Professor in Leadership & Psychology "This book takes the well-worn challenges we all find in building and maintaining good working relationships and applies them to the new world of work. Through its useful exercises, checklists and actionable examples it pulls together lessons for us all, whether people manager, colleague, partner or friend. It's refreshing to find a book backed by academic research and insight but written in such a simple and accessible way. I found the FAQs and authors' suggestions on how they would tackle these challenges particularly useful. In today's fast-changing and complex world of work, it's true to say that Winning Together is the only route to success!" Siân Harrington, Co-founder and editorial director at The People Space and founder director at Reignite HRTable of ContentsSection 1. Relationships at work, and Why They Matter 1. Relationships at work in the ‘New Normal? 2. Why are relationships so Messy? 3. Building and Developing Your Relationship Agility in the Digital Age Section 2. Working with Others – the things that make a difference 4. Your Relationship Resilience 5. Trusting each other 6. Social & Emotional Intelligence 7. Inclusion and Inclusivity 8. Influencing – Collaboration, Co-operation and Direction 9. Challenging Relationships (The Power of Healthy Conflict) Section 3. Developing a relationship toolkit 13.Building Relationship Awareness 14. Developing Communication Dynamics – (Listening, Questioning, Body Language, etc) 10. Maximising Personal Impact and Impression Management 11. Skilful Dialogue – The Behavioural Element 12. Demonstrating Authenticity and Empathy 13. The power of Mutual Respect 14. From Problems to Solutions – The Appreciative Dimension Section 4. The Blurring Lines Between Work and Home 15. Managing your Home /Work boundaries. 16. Keeping relationships healthy. Section 5. – The broader perspective 17. Where to seek help in Building Agile Relationships 18. Creating psychological safety for yourself and others. Concluding comments

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Book SynopsisLaurie J. Mullins was formerly a principal lecturer at the University of Portsmouth Business School. He has undertaken a range of consultancy including UNAIS, VSO and UNISON Education; held lecturing appointments in the USA, Australia and the Netherlands; and acted as tutor, adviser and examiner for a number of professional and educational bodies. Laurie has the rare distinction for an academic author with an edition of Management and Organisational Behaviour featuring in both The Guardian and The Times bestseller lists of all paperbacks, both fiction and non-fiction. Gary Rees is the Head of Organisational Studies and HRM at Portsmouth Business School. In 2021, he was awarded the Chartered Companionship of the CIPD for his significant contribution to HR Education. He is also a member of the British Psychological Society and a Fellow of the Higher Education Academy.Table of Contents0 Your study of organisational behaviour Part 1 Organisational behaviour and work The people–organisation relationship The work environment Organisational conflict and stress Part 2 Focus on the individual Personality and diversity Learning and development Perception and communication Work motivation and satisfaction Part 3 Focus on groups and leadership Working in groups and teams Leadership in work organisations Managing people at work Part 4 Focus on the workplace Organisational theory and structure Patterns of structure and workplace design Organisational control and power Part 5 Focus on organisational environment Organisational culture and change Strategy, corporate responsibility and ethics Organisational performance and effectiveness Index

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Book SynopsisGlenn Hubbard, policymaker, professor, and researcher. Hubbard is Dean emeritus and Russell L. Carson Professor of Finance and Economics in the Graduate School of Business at Columbia University and professor of economics in Columbia's Faculty of Arts and Sciences. He is also a research associate of the National Bureau of Economic Research and a director of Automatic Data Processing, Black Rock Fixed-Income Funds, and MetLife. He received a PhD in economics from Harvard University in 1983. From 2001 to 2003, he served as chair of the White House Council of Economic Advisers and chair of the OECD Economic Policy Committee, and from 1991 to 1993, he was deputy assistant secretary of the US Treasury Department. He currently serves as co-chair of the nonpartisan Committee on Capital Markets Regulation. Hubbard's fields of specialization are public economics, financial markets and institutions, corporate finance, macroeconomics, industrial organization, and public policyTable of ContentsPART 1: INTRODUCTION 1. Economics: Foundations and Models Appendix: Using Graphs and Formulas 2. Trade-offs, Comparative Advantage, and the Market System 3. Where Prices Come From: The Interaction of Demand and Supply 4. Economic Efficiency, Government Price Setting, and Taxes Appendix: Quantitative Demand and Supply Analysis PART 2: MARKETS IN ACTION: POLICY AND APPLICATIONS 5. Externalities, Environmental Policy, and Public Goods 6. Elasticity: The Responsiveness of Demand and Supply 7. The Economics of Health Care PART 3: FIRMS IN THE DOMESTIC AND INTERNATIONAL ECONOMIES 8. Firms, the Stock Market, and Corporate Governance Appendix: Present Value Online Appendix: Tools to Analyze Firms' Financial Information Comparative Advantage and the Gains from International Trade PART 4: MICROECONOMIC FOUNDATIONS: CONSUMERS AND FIRMS 10. Consumer Choice and Behavioral Economics Appendix: Using Indifference Curves and Budget Lines to Understand Consumer Behavior 11. Technology, Production, and Costs Online Appendix: Using Isoquants and Isocost Lines to Understand Production and Cost PART 5: MARKET STRUCTURE AND FIRM STRATEGY 12. Firms in Perfectly Competitive Markets 13. Monopolistic Competition: The Competitive Model in a More Realistic Setting 14. Oligopoly: Firms in Less Competitive Markets 15. Monopoly and Antitrust Policy PART 6: LABOR MARKETS, PUBLIC CHOICE, AND THE DISTRIBUTION OF INCOME 16. The Markets for Labor and Other Factors of Production 17. Public Choice, Taxes, and the Distribution of Income PART 7: MACROECONOMIC FOUNDATIONS AND LONG-RUN GROWTH 18. GDP: Measuring Total Production and Income 19. Unemployment and Inflation 20. Economic Growth, the Financial System, and Business Cycles 21. Long-Run Economic Growth: Sources and Policies PART 8: SHORT-RUN FLUCTUATIONS 22. Aggregate Expenditure and Output in the Short Run Appendix: The Algebra of Macroeconomic Equilibrium 23. Aggregate Demand and Aggregate Supply Analysis Appendix: Macroeconomic Schools of Thought PART 9: MONETARY AND FISCAL POLICY 24. Money, Banks, and the Federal Reserve System 25. Monetary Policy 26. Fiscal Policy Appendix: A Closer Look at the Multiplier 27. Inflation, Unemployment, and Federal Reserve Policy PART 10: THE INTERNATIONAL ECONOMY 28. Macroeconomics in an Open Economy Online Appendix: The Gold Standard and the Bretton Woods System

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Book SynopsisAbout our authors Robin Bade was an undergraduate at the University of Queensland, Australia, where she earned degrees in mathematics and economics. After a spell teaching high school math and physics, she enrolled in the PhD program at the Australian National University, from which she graduated from in 1970. She has held faculty appointments at the University of Edinburgh in Scotland, at Bond University in Australia, and at the Universities of Manitoba, Toronto, and Western Ontario in Canada. Her research on international capital flows appears in the International Economic Review and the Economic Record. Robin first taught the principles of economics course in 1970 and has taught it (alongside intermediate macroeconomics and international trade and finance) most years since then. She developed many of the ideas found in this text while conducting tutorials with her students at the University of Western Ontario. Michael Parkin studiTable of ContentsPART 1: INTRODUCTION Getting Started The US and Global Economies The Economic Problem Demand and Supply PART 2: A CLOSER LOOK AT MARKETS Elasticities of Demand and Supply Efficiency of Fairness and Markets PART 3: HOW GOVERNMENTS INFLUENCE THE ECONOMY Government Actions in Markets Taxes Global Markets in Action PART 4: MARKET FAILURES AND PUBLIC POLICY Externalities Public Goods and Common Resources Private Information and Healthcare Markets PART 5: A CLOSER LOOK AT DECISION MAKERS Consumer Choice and Demand Production and Cost PART 6: PRICES, PROFITS, AND INDUSTRY PERFORMANCE Perfect Competition Monopoly Monopolistic Competition Oligopoly PART 7: INCOMES AND INEQUALITY Markets for Factors of Production Economic Inequality PART 8: MONITORING THE MACROECONOMY GDP: A Measure Of Total Production and Income Jobs and Unemployment The CPI and the Cost of Living PART 9: THE REAL ECONOMY Potential GDP and the Natural Unemployment Rate Economic Growth Finance, Saving, and Investment PART 10: THE MONEY ECONOMY The Monetary System Money, Interest, and Inflation PART 11: ECONOMIC FLUCTUATIONS Aggregate Supply and Aggregate Demand Aggregate Expenditure Multiplier The Short-Run Policy Tradeoff PART 12: MACROECONOMIC POLICY Fiscal Policy Monetary Policy International Finance

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Book Synopsis Richard Barker is Professor of Accounting and Deputy Dean at Saïd Business School, University of Oxford. An expert in corporate reporting, Richard's research and teaching interests span financial accounting and sustainability reporting. Richard also serves on the Financial Reporting Advisory Board (FRAB, which advises HM Treasury on government financial reporting) and on the Expert Panel of Accounting for Sustainability (A4S, a Prince of Wales charity).   Mary Johnstone-Louis is Senior Research Fellow and Programme Director at Saïd Business School, University of Oxford, where she is Programme Director of The Ownership Project and Head Tutor for the Oxford Leading Sustainable Corporations programme. In addition, she supervises MBAs from our global cohort at both Green Templeton College and St Benet's Hall and develops research-based educational curriculum for family owners, Next Gens, and U/HNWIs on an ongoing b

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Book SynopsisAlan Melville FCA, BSc, Cert. Ed. is a best-selling author. Previously a Senior Lecturer at Nottingham Trent University, he has many years' experience of teaching taxation, accounting and financial reporting.Table of ContentsPreface Acknowledgements Summary of tax data Part 1 Income Tax and National Insurance Introduction to the UK tax system Introduction to income tax Personal allowances Payments and gifts eligible for tax relief Income from property Income from savings and investments Income from employment (1) Income from employment (2) Income from self-employment: Computation of income Income from self-employment: Basis periods Income from self-employment: Capital allowances Income from self-employment: Trading losses Income from self-employment: Partnerships Pension contributions Payment of income tax, interest and penalties National Insurance contributions Part 2 Capital Gains Tax Introduction to capital gains tax Computation of gains and losses Chattels and wasting assets Shares and securities Principal private residence CGT reliefs Part 3 Corporation Tax Introduction to corporation tax Corporate chargeable gains Computation and payment of the corporation tax liability Corporation tax losses Close companies and investment companies Groups of companies and reconstructions Part 4 Miscellaneous Value added tax (1) Value added tax (2) Inheritance tax Overseas aspects of taxation Part 5 Answers Index

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Book SynopsisRichard Templar is the author of the international bestselling Rules books. Over 2 million people around the world have enjoyed and now play by Richard Templar's Rules. The complete list of titles is as follows: The Rules of Life, The Rules of Work, The Rules of Management, The Rules of Wealth, The Rules of Parenting, The Rules of Love, The Rules to Break, The Rules of People, The Rules of Thinking, and The Rules of Living Well.Table of Contents1 “Success is a good job earning lots of money”  Rule 1: Success is what you say it is 2 “Some people are just born lucky”  Rule 2: Don't envy other people 3 “You need the right qualifications”  Rule 3: Exams aren't the be all and end all 4 “Your parents are always right”  Rule 4: Don't expect your parents to be perfect 5 “Your parents are responsible for how you turn out”  Rule 5: Give your parents a break 6 “The world is against you”  Rule 6: You're responsible for your own life 7 “We all have an absolute right to be respected”  Rule 7: There's a balance between the right to respect, and tolerance 8 “You can choose your friends but you can't choose your family”  Rule 8: Your siblings should be your best friends for life 9 “Teacher knows best”  Rule 9: Getting on at school is not the same as getting on in life 10 “Have something to say for yourself”  Rule 10: If you find it hard to talk, try listening 11 “Some people are just difficult”  Rule 11: No one chooses to be difficult without a reason 12 “Don't waste your time on people who aren't worth it”  Rule 12: Suffer fools gladly. Well, suffer them, anyway 13 “You can't be cheerful if you're in pain”  Rule 13: Pain doesn't have to make you miserable 14 “Good work speaks for itself”  Rule 14: No one at work will know how good you are unless you tell them 15 “Do what it takes to get what you want”  Rule 15: Don't emotionally blackmail people 16 “A place for everything, and everything in its place”  Rule 16: It's not morally superior to be tidy 17 “It matters what other people think”  Rule 17: Don't live for other people's approval 18 “Give as good as you get”  Rule 18: You get what you give 19 “Stick with your own kind”  Rule 19: Your friends don't all need to be like you 20 “The best things in life are free”  Rule 20: Everything worth having hurts 21 “You can change people”  Rule 21: Don't try to change people 22 “It's where you're going that matters, not where you came from”  Rule 22: Be proud of your roots 23 “Friends are for life”  Rule 23: Friends come and go 24 “Mistakes are a bad thing”  Rule 24: Mistakes can be good 25 “Be a friend to everybody”  Rule 25: You don't have to like everyone 26 “. . . and everybody will be your friend”  Rule 26: . . . and not everyone will like you 27 “If you don't like it, tough” 56 Rule 27: Remember, you have a choice 28 “You need to get your chores over with”  Rule 28: Life's all about the little things 29 “Stay true to your dreams”  Rule 29: Priorities change over the years 30 “People have a right to know”  Rule 30: Know how to keep a secret 31 “Face your fears”  Rule 31: Replace the bad thoughts 32 “Make a New Year's resolution every year”  Rule 32: You can't change habits unless you want to 33 “Respect the elderly”  Rule 33: Respect everyone 34 “Look after number one”  Rule 34: Helping other people makes you feel good about yourself 35 “If you're in the firing line, keep your head down”  Rule 35: They can't walk all over you unless you're lying down 36 “Just ignore the bullies”  Rule 36: Don't let 'em bully you 37 “Think on your feet”  Rule 37: Be in control 38 “What you do is more important than why you do it”  Rule 38: Be honest with yourself 39 “You can judge a book by its cover”  Rule 39: Everyone has a backstory 40 “Put the past behind you”  Rule 40: You have to deal with your stuff before you can get on with your life 41 “What about me?”  Rule 41: It's not all about you 42 “Just once won't hurt”  Rule 42: Don't let bad habits get a foot in the door 43 “Be spontaneous”  Rule 43: Listen to the voices in your head 44 “Take one step at a time”  Rule 44: If you want big things to change, you have to make big changes 45 “The best people will be there for you for life”  Rule 45: People come and go, and it's OK 46 “Enjoy yourself while you're young”  Rule 46: Your body is for life 47 “Borrowing is OK so long as you can pay it back”  Rule 47: Don't get into debt 48 “Be generous”  Rule 48: Never lend money unless you're prepared to write it off 49 “Believe you're the best”  Rule 49: Know your real worth 50 “Don't allow people to make you feel bad”  Rule 50: The only thing you can control is you 51 “Some people just get to you”  Rule 51: No one can make you feel anything 52 “You can't help how you feel”  Rule 52: You feel what you think 53 “Actions speak louder than words”  Rule 53: Don't take anyone for granted 54 “Avoid unnecessary displays of emotion”  Rule 54: Say thank you out loud 55 “The internet makes you anonymous”  Rule 55: The Rules don't stop online 56 “Always seek to improve yourself”  Rule 56: Accept your shortcomings 57 “Strive for perfection”  Rule 57: Perfection can be a handicap 58 “You are the product of your genes”  Rule 58: You are the sum of your experiences (so make them good) 59 “Tomorrow is another day”  Rule 59: How you spend your day is how you spend your life 60 “There aren't enough hours in the day”  Rule 60: Know your limitations 61 “Always get off on the right foot from the start”  Rule 61: Bide your time to make a good impression 62 “Confident people know where they're going”  Rule 62: Everyone else is as lost as you 63 “Stand out from the crowd”  Rule 63: There's a fine line between being ubercool and being a total prat 64 “Appearances matter”  Rule 64: Be happy with the way you look 65 “It's just a drop in the ocean”  Rule 65: The insignificant is important 66 “The job comes first”  Rule 66: Don't mistake your career for your life 67 “Get it all out in the open”  Rule 67: Avoid conflict 68 “If you know you're in the right, don't back down”  Rule 68: Don't be afraid of compromise 69 “Some people are just asking for it”  Rule 69: Keep the moral high ground 70 “It's good to let your feelings out”  Rule 70: Don't trample on other people's emotions 71 “No one is perfect”  Rule 71: Be on the side of the angels, not the beasts 72 “Meet your deadlines”  Rule 72: Keep ahead of deadlines 73 “Give good advice”  Rule 73: Don't give advice 74 “Let people know when you're right”  Rule 74: Never say ‘I told you so' 75 “Stick to what you're good at”  Rule 75: Stretch yourself 76 “You've a right to be treated fairly” Rule 76: Stop expecting life to be fair 77 “The more you learn about a subject, the more of an expert you become”  Rule 77: The more you know, the more you don't 78 “You can't learn anything from a fool”  Rule 78: Learn from other people's mistakes 79 “If you're going to do something, do it properly”  Rule 79: You don't have to jump in the deep end 80 “Stick with what you know”  Rule 80: Step out of your comfort zone 81 “People will judge you by what you own”  Rule 81: Don't try to keep up with the Joneses 82 “Hide your mistakes”  Rule 82: Remember, you could be wrong – someone has to be 83 “Live in the present”  Rule 83: Keep perspective 84 “Know what you want”  Rule 84: You don't have to know what you want 85 “Guilt tells you where you're going wrong”  Rule 85: Don't do guilt 86 “Someone will make it better”  Rule 86: Pick yourself up (no one else will do it for you) 87 “Think through your problems”  Rule 87: Thinking hard doesn't always help 88 “Narrow down your options”  Rule 88: Look at all the options 89 “Stick to a plan”  Rule 89: Life is unpredictable 90 “Trust no one”  Rule 90: Trust everyone 91 “Trust everyone”  Rule 91: Trust no one 92 “Sometimes you need a good moan”  Rule 92: There are people who moan, and people who just get on with it 93 “Don't sacrifice yourself for a relationship”  Rule 93: It's the compromises that make relationships worth having 94 “Feelings should be rational”  Rule 94: Feelings aren't right or wrong – they just are 95 “Eat, drink and be merry . . .”  Rule 95: Stay alive 96 “I want doesn't get”  Rule 96: Ask for what you want 97 “If it ain't broke, don't fix it”  Rule 97: Look up 98 “Find yourself a safe job”  Rule 98: Follow your passion 99 “Protect your property”  Rule 99: People are more important than things 100 “You can't change horses in midstream”  Rule 100: It's never too late to start following the real Rules Rules to follow  1 No man is an island  2 Two wrongs don't make a right  3 When in Rome, do as the Romans  4 Don't judge a book by its cover  5 For every action there is an equal and opposite reaction  6 There's no such thing as a free lunch  7 Do as you would be done by  8 The pen is mightier than the sword  9 Keep dry, and away from children  10 Give it time 

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Book Synopsis Stephen J. Andriole was the Director of the Cybernetics Technology Office of the Defense Advanced Research Projects Agency (DARPA).  He was the Chief Technology Officer and Senior Vice President of Safeguard Scientifics, Inc. and the Chief Technology Officer and Senior Vice President at Cigna Corporation.  He is an entrepreneur and investor in technology start-ups. He's an active consultant to industry and government.  He has founded several technology companies and served on countless technology company boards of directors. Trade Review" In today's tumultuous business environment, The Digital Playbook represents a no-nonsense guide to winning in a dynamic technology-driven world. The book is filled with practical advice and straight talk on what works and what doesn't work. The Digital Playbook is the instruction manual we all need to execute in order to be a successful digital company. It's a must read for every leader in your company, not just your technology leaders." John Marcante, Former Global CIO of Vanguard and Current US CIO-in-Residence at Deloitte "The Digital Playbook provides practical, pragmatic, and proven insights for business and technology leadership. The book is eminently readable and thoughtfully organized. A thought-provoking compilation of game-changing advice that I highly recommend as a must read for anyone involved in technology-related decision making in today's fast-paced business environment." Stephen Fugale, Former CIO, Villanova University & Cigna Property & Casualty, CEO of Bernova "The Digital Playbook's timely and timeless unconventional wisdom uniquely readies c-suites with the uncommon candor, courage and clarity the tech-driven business world requires. It stands apart in delivering the candid insights, practical guidance and due warnings leaders need to accelerate digital strategy, forge lasting competitive edge and drive lasting value. The Digital Playbook cuts through corporate stagecraft and consultant double-speak to deliver ten candid strategic technology lessons every c-suite needs to thrive." Noah Barsky, Professor, Villanova University "The Digital Playbook is a valuable resource for understanding the role that technology plays in business strategy, business models, and business processes. Steve provides a comprehensive overview of the various technologies that can impact these areas and offers insights on how to identify and track these technologies in order to leverage them for competitive advantage. The emphasis on the importance of "matching" technologies with business processes, business models, and strategies is particularly noteworthy, as is the focus on prototyping to measure the impact of these technologies. Overall, this book is a must-read for anyone looking to stay current on the latest technologies and how they can drive business success." Niraj Patel, Chief Information Officer at Greystone & Co. & Former CIO at GMAC " Infused with hard-won wisdom, this brilliant book is an invitation for leaders to accelerate achievement. The Digital Playbook is a gift to leaders in every industry. Steve Andriole has written a must-read primer for anyone considering digital endeavors. Read this book -- and learn from one of the best. Steve is a unique and celebrated voice in strategic technology, innovation and entrepreneurship. The book is a remarkably practical, accessible, and applicable text well told by a writer who deftly blends evidence and action. The Digital Playbook is an investment which will reap near- and long-term rewards. And it's delightful!" David Henkin, Chief Innovation Officer, Vertex Inc. (VERX, Nasdaq) "The Digital Playbook should be required reading for any leader with a title that starts with C, for any size organization. I wish I could send this book to every CEO, CFO, COO, Chairman or government Secretary that I've ever worked with as a CIO. The lesson for leaders here is that Business IS Technology now, with the goals to create competitive advantage. The magic starts with being able to clearly articulate “what problem are we trying to solve?” I've been asking leaders this question for literally decades when presented with “we should buy this software” from a CEO or CFO. Steve's book does such a great job communicating why this is the question, and then understanding how to proceed, starting with business processes. This book will be on my C-Level holiday gift list for a long time." Aaron Weis, Chief Information Officer at Department of the Navy "The Digital Playbook is an enlightening reminder that strategic technology and business are completely intertwined and impact all industries. By following this guide, business leaders will be ahead of the curve. They will save time and money while generating competitive advantage, all of which are crucial to building and sustaining a successful business. Dr. Andriole's expertise is critical." Danielle McIntee, Senior Associate in Institutional Equity Sales at Raymond JamesTable of Contents Technology Trends: Where's IT All Going & Why IT Matters Innovation Traps to Avoid on the Way to Getting IT Right Why Digital Transformation is a Right & a Privilege Why AI & Machine Learning is Forever Cybersecurity & Privacy How the “Right” Management Delivers Results The Imperative of Technology Policy Some Good, Bad & Ugly Cases What IT All Means

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Book SynopsisAbout our authors David F. Groebner is Professor Emeritus of Production Management in the College of Business and Economics at Boise State University. He has bachelor's and master's degrees in engineering and a Ph.D. in business administration. After working as an engineer, he has taught statistics and related subjects for 27 years. In addition to writing textbooks and academic papers, Groebner has worked extensively with both small and large organizations, including Hewlett-Packard, Boise Cascade, Albertson's, and Ore-Ida. He has worked with numerous government agencies, including Boise City and the U.S. Air Force. Patrick W. Shannon, Ph.D. is Dean and Professor of Supply Chain Operations Management in the College of Business and Economics at Boise State University. In addition to his administrative responsibilities, he has taught graduate and undergraduate courses in business statistics, quality management, and production and operaTable of Contents The Where, Why, and How of Data Graphs, Charts, and Tables: Describing Your Data Describing Data Using Numerical Measures 1 - 3 SPECIAL REVIEW SECTION Introduction to Probability Discrete Probability Distributions Introduction to Continuous Probability Distributions Introduction to Sampling Distributions Estimating Single Population Parameters Introduction to Hypothesis Testing Estimation and Hypothesis Testing for Two Population Parameters Hypothesis Tests and Estimation for Population Variances Analysis of Variance 8 - 12 SPECIAL REVIEW SECTION Goodness-of-Fit Tests and Contingency Analysis Introduction to Linear Regression and Correlation Analysis Multiple Regression Analysis and Model Building Analyzing and Forecasting Time-Series Data Introduction to Nonparametric Statistics Introducing Business Analytics Introduction to Decision Analysis (Online) Introduction to Quality and Statistical Process Control (Online) APPENDICES A to P

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Book SynopsisJeffrey M. Perloff is a professor in the Department of Agricultural and Resource Economics at the University of California at Berkeley. His economic research covers industrial organization, marketing, labor, trade and econometrics. His textbooks are Modern Industrial Organization (with Dennis Carlton), Microeconomics, Microeconomics: Theory and Applications with Calculus, Estimating Market Power and Strategies (with Larry Karp and Amos Golan), and Managerial Economics and Strategy (with James Brander). He has been an editor of Industrial Relations and the Journal of Industrial Organization Education, and an associate editor of the American Journal of Agricultural Economics and the Journal of Productivity Analysis. He has consulted with nonprofit organizations and government agencies (including the Federal Trade Commission and the Departments of CommerTable of Contents Introduction Supply and Demand Applying the Supply-and-Demand Model Consumer Choice Applying Consumer Theory Firms and Production Costs Competitive Firms and Markets Applying the Competitive Model General Equilibrium and Economic Welfare Monopoly Pricing and Advertising Oligopoly and Monopolistic Competition Game Theory Factor Markets Interest Rates, Investments, and Capital Markets Uncertainty Externalities, Open-Access, and Public Goods Asymmetric Information Contracts and Moral Hazards Answers to Selected Questions and Problems

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Book SynopsisAudrey Tang is a Chartered Psychologist (CPsychol) qualified teacher, and award-winning author - The Leader's Guide to Resilience, 2021 (prev. The Leader's Guide to Mindfulness) (Pearson & FT, 2018) and Be A Great Manager - Now (Pearson, 2016)) with a focus on practical self-improvement. She is the host of the podcast 'Retrain Your Brain for Success', and The Wellbeing Lounge on NLiveRadio, presenter for Psych Back to Basics on DisruptiveTV, and resident psychologist on Channel 4's Don't Diet Lose Weight, and The Chrissy B Show (Sky) the UK's only TV programme dedicated to mental health and wellbeing. Audrey regularly offers expert comment as a psychologist through TV, Radio and published media.  A member of the International Positive Psychology Association (IPPA), she speaks at National and International conferences in the fields of resilience, leadership and team cohesion, is a CPD accredited trainer and FIRO-B profiler, and regularly teachTrade Review‘This is my favourite book in the series. Emotional and mental wellbeing/fitness is a priority for a lot of people and this book makes it simple to understand and provides practical and useful exercises that can be used for your own wellbeing as well as your team – whether it's a 1-2-1 client, a team of colleagues or your family – this book isn't limited to just the work environment! From understanding your starting point, setting wellbeing goals and making improvements, I love that Dr Audrey Tang provides you with a variety of tools that you can pick and choose from depending on which you feel is best for you and your team.' Robb Henderson, fitness professional, Ginger Monkey Fitness ‘In our highly pressured work life we so very often forget about wellbeing, focusing instead on goals, targets and outcomes. However, without wellbeing, productivity will always be limited. Dr Tang clearly and comprehensively outlines why we need to prioritise wellbeing as part of her three-pronged head–heart–gut model. The Leader's Guide to Wellbeing gives tangible and practical tips to improve and maintain wellbeing, backed up by current research and best practice. As a psychologist and executive coach, I will be recommending this book to my clients for years to come!' Dr Meg Arroll, Chartered Psychologist and author ‘This excellent book by Dr Tang provides busy professionals and leaders, who are not necessarily trained psychologists or organisational behaviour experts, with a concise, insightful and practical toolkit for establishing emotionally positive work environments and sustainable relations conducive to human emotional wellbeing.' Dr Mario Burghausen, Associate Professor (Senior Lecturer), University of Essex ‘ The Leader's Guide to Wellbeing is an excellent conclusion to the head, heart, gut trilogy of books. Dr Tang explains the value and relevance of wellbeing in the workplace and provides deep insight and meaning to those looking to develop their skills and knowledge in this key element of leadership. By providing insight, workable diagnostic tools, exercises and practical solution strategies, Dr Tang lifts the lid on how to create a culture of wellbeing that is achievable and sustainable!' Rebekah Lightburn, People Business Partner ‘Dr Tang's third book in her Leader's Guide trilogy brings together work from different areas within psychology to offer both leaders and members of teams insights into what can affect their wellbeing at work. She packs in many practical and simple tools to help you identify where things could be improved as well as ideas about how to make those improvements happen. This book will appeal to people at different levels of organisations who want their working lives to support their overall health and wellbeing, and who want to make a real contribution to their workplace.' Dr Helen McCarthy, Clinical Psychologist and author ‘Dr Audrey Tang's book The Leader's Guide to Wellbeing comes at the right time! Audrey's lifetime of impeccable service to help leaders serve better is well depicted in this volume. Her books give readers a refreshed and renewed positive energy to move forward with zest. A must-read!' Keith Thong, UBSM, Chairman, Malaysian Book Industry Chamber; President, Malaysian Booksellers Association ‘Every leader today needs a guide like this from Audrey Tang to take you step by step through focusing on what may positively and negatively affect us. It gives us the full picture to help us understand what we value, and what we and others need at work and in life. All this is enriched by the latest research on wellbeing whilst challenging us to reflect and take action from chapter to chapter.' Samatha Amit, mindfulness coach, leadership coach, mindfulness practitioner and holistic therapist ‘As a dedicated reader of leadership literature and a firm believer in self-improvement, I was thrilled to read Dr Audrey Tang's newest book, The Leader's Guide to Wellbeing. This groundbreaking book has equipped me with the tools to become more effective, empathetic and resilient in today's fast-paced, high-stakes world. Once again, Dr Tang gives her readers a comprehensive playbook for holistic leadership by exploring the intricate intersection of head, heart and gut – all equally crucial components to becoming a well-rounded and successful leader.' Patricia J. Rullo, founder, Speak Up Talk Radio ‘Audrey Tang's writing is beautiful, clear and uplifting. Thank goodness for her inspirational and hopeful spirit! Her writing gently yet powerfully shows you that there is always a way forward and that a better life is possible.' Mark Farrelly, actor and writer ‘This book includes everything you need to know about wellbeing, something which is very close to my heart. It is full of positive ways to maintain and improve both your own mental and emotional health, as well as those you lead. I love that it covers various aspects of life, including equality and diversity, friendships and relationships and how your past experiences can affect how you approach wellbeing in your present. As always, Dr Tang's work is backed up by research and is packed with references that can provide further information. However, what I like best is that it includes lots of exercises as well as ‘fit tips' and ‘strength building exercises' which enable you to walk the walk and not just talk the talk.' Patsy Wright, Crisis Support Worker, NHS ‘I wholeheartedly recommend The Leader's Guide to Wellbeing . With a focus on addressing both burnout and the lesser-known rust out, creating a positive culture in the workplace and being packed full of exercises, this book is a must-read for any leader looking to improve their team's mental wellbeing. It offers a range of strategies and ideas, including several types of mental wellbeing rest, that can help individuals and organisations thrive. I found the book to be an invaluable resource, and I am sure others will too!' Andy Pierce, radio presenter and mental health advocate Table of ContentsPart 1 – The Compassionate Leader: Boost your emotional and mental fortitude 1. Be Kind/Being Kind is the new Cool 2. Find your Flow 3. Recharge your Relationships (with yourself and others!) Part 2 – Create a psychologically safe and healthy team 4. Where “workplace wellbeing” sessions go wrong 5. Manage the demands of emotional labour 6. Address diverse needs Part 3 – Grow well or go home 7. Sustaining progress in an uncertain future 8. The changing faces of leadership: Wellbeing for: a. Entrepreneurs/Small Business Owners b. Freelancers c. Head of the family Part 4: Epilogue

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Book SynopsisDavid Whetten is a professor at Marriott School of Management, Brigham Young University. In the past, he has served as Associate Dean of the College of Commerce, Harry Gray Professor of Business Administration, and Director of the Office of Organizational Research at the University of Illinois. David has published over 50 articles and books on the subjects of interorganisational relations, organisational effectiveness, decline, identity, and management education. His management text, Developing Management Skills, has been adapted for the European market under the title, Developing Management Skills for Europe, and his pioneering work in management skill education earned Dave and his co-author, Kim Cameron, the David Bradford Distinguished Educator Award from the Organizational Behavior Teaching Society in 1992. David is an active management trainer and consultant, having worked with a variety of profit aTable of ContentsIntroduction: The Critical Role of Management Skills PART 1: PERSONAL SKILLS Developing Self-Awareness Managing Stress and Well-Being Solving Problems Analytically and Creatively PART 2: SOLVING INTERPERSONAL SKILLS Building Relationships by Communicating Supportively Gaining Power and Influence Motivating Performance Negotiating and Resolving Conflict PART 3: GROUP SKILLS Empowering and Engaging Others Building Effective Teams and Teamwork Leading Positive Change

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Book SynopsisAbout our authors Lyn M. Fraser has taught undergraduate and graduate classes in financial statement analysis at Texas A&M University and has conducted numerous seminars on the subject for executive development and continuing education courses. A Certified Public Accountant, she is the author of articles in the Journal of Accountancy, the Journal of Commercial Bank Lending, the Magazine of Bank Administration, and the Journal of Business Strategies. She has been recognized for Distinguished Achievement in Teaching by the Former Students Association at Texas A&M University and is a member of Phi Beta Kappa. Lyn's publications also include a mystery novel, Debits and Credits (Mainly Murder Press). Aileen Ormiston has taught MBA, honors, and online courses in the Accounting Department in the W.P. Carey School of Business at Arizona State University. She received her bachelor's degree in accounting from Michigan State University and a maTable of Contents Financial Statements: An Overview The Balance Sheet Income Statement, Comprehensive Income, and Statement of Stockholders' Equity Statement of Cash Flows The Analysis of Financial Statements APPENDICES Summary of Financial Ratios Solutions to Self-Tests Glossary

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Book Synopsis Mandy Flint is an international leadership and cultural change strategist. An expert on leadership impact, teams and cultural behavioural change. She is CEO of Excellence in Leadership and works across the world delivering transformational change programmes and C-suite coaching. Mandy studied at Harvard Business School and is a fellow of the London Metropolitan Business School. She is also an established speaker at leadership and cultural change events around the globe. Mandy worked as a senior leader for American Express internationally for 14 years    Elisabet Vinberg Hearn is an international expert on leadership impact, teams and people-first digital transformations, operating as leadership strategist, speaker and executive coach. She is co-founder of Think Solutions and CEO of Katapult Partners. Elisabet has an MBA in Leadership & Sustainability and has recently studied Sustainability Management at Cambridge University and

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Book SynopsisAbout our authors Bruce R. Barringer is a professor and department head for the School of Entrepreneurship at Oklahoma State University. He also holds the N. Malone Mitchell Jr. chair. Bruce received his PhD from the University of Missouri and his MBA from Iowa State University. His research interests include feasibility analysis, firm growth, corporate entrepreneurship, and the impact of interorganizational relationships on business organizations. Over the years, he has worked with a number of technology-based incubators and student-led entrepreneurship activities and clubs. Bruce's work has been published in Strategic Management Journal, Journal of Management, Journal of Business Venturing, Journal of Small Business Management, Journal of Developmental Entrepreneurship and several other outlets. He is the author or coauthor of 5 books, including Entrepreneurship Successfully Launching New Ventures (Pearson, 2019), Preparing Effective Business Plans (Pearson, 2015), Launching a Business: The First 100 Days (Business Expert Press, 2013), The Truth About Starting a Business (FT Press, 2009), and What's Stopping You? Shatter the 9 Most Common Myths Keeping You from Starting Your Own Business (FT Press, 2008). Bruce's outside interests including running, trail biking and swimming. Duane Ireland is a University Distinguished Professor Emeritus in the Mays Business School, Texas A&M University. In addition to being a member of the Mays' management faculty, he finished his career first as executive associate dean and then as interim dean of the school. Previously, he served as a member of the faculties at the University of Richmond, Baylor University, and Oklahoma State University. His research interests include strategic entrepreneurship, entrepreneurship in informal economies, corporate entrepreneurship, and the effective management of organizational resources. Duane's research has been published in journals such as Academy of Management Journal, Academy of Management Review, Academy of Management Executive, Academy of Management Perspectives, Academy of Management Annals, Administrative Science Quarterly, Strategic Management Journal, Journal of Management, Strategic Entrepreneurship Journal, Journal of Business Venturing, and Entrepreneurship Theory and Practice, among others. He is a co-author of both scholarly books and textbooks in the areas of entrepreneurship and strategic management. Duane completed a 3-year term as editor of the Academy of Management Journal and was the 69th president of the Academy of Management. He is a fellow of the Academy of Management and a fellow of the Strategic Management Society. He received several awards such as a Lifetime Achievement Award for Scholarship and Research from Mays Business School, a Distinguished Service Award from the Academy of Management, and a Distinguished Service Award from the Strategic Management Division of the Academy of Management. Duane's outside interests include running, reading, and spending time with his family.

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Book SynopsisAbout our authors Srikant M. Datar is Dean of the Harvard Business School and the George F. Baker Professor of Administration. He has been on the Harvard Business School faculty for 28 years. Prior to Harvard, he was the Edmund W. Littlefield Professor of Accounting at Stanford Graduate School of Business and Professor at the Carnegie Mellon Graduate School of Industrial Administration. A graduate with distinction from the University of Bombay, he received gold medals upon graduation from the Indian Institute of Management, Ahmedabad, and the Institute of Cost and Works Accountants of India. A chartered accountant, he holds two master's degrees and a PhD from Stanford University. Datar has published his research in leading accounting, marketing and operations management journals, including The Accounting Review, Contemporary Accounting Research, Journal of Accounting, Auditing and Finance, Journal of Accounting and Economics, Journal of Accounting Research and Management Science. He has served as an associate editor and on the editorial board of several journals and has presented his research to corporate executives and academic audiences in North America, South America, Asia, Africa, Australia and Europe. He is a coauthor of two other books: Managerial Accounting: Making Decisions and Motivating Performance and Rethinking the MBA: Business Education at a Crossroads. Cited by his students as a dedicated and innovative teacher, Datar received the George Leland Bach Award for Excellence in the Classroom at Carnegie Mellon University and the Distinguished Teaching Award at Stanford University. Datar is a member of the boards of directors of ICF International and T-Mobile US and has also served on the Board of Directors of Novartis A.G. and Stryker Corporation. He is also Senior Strategic Advisor to HCL Technologies. He has worked with many organizations, including Apple Computer, Boeing, DuPont, Ford, General Motors, Morgan Stanley, PepsiCo, Visa and the World Bank. He is a member of the American Accounting Association and the Institute of Management Accountants. Madhav V. Rajan is Dean of the University of Chicago Booth School of Business and the George Pratt Shultz Professor of Accounting. Prior to July 2017, Rajan was the Robert K. Jaedicke Professor of Accounting at Stanford Graduate School of Business and Professor of Law (by courtesy) at Stanford Law School. From 2010 to 2016, he was Senior Associate Dean for Academic Affairs and head of the Stanford MBA program. In April 2017, he received Stanford GSB's Davis Award for Lifetime Achievement and Service. Rajan received his undergraduate degree in commerce from the University of Madras, India, and his MBA, PhD and MS in accounting degrees from Carnegie Mellon University. In 1990, his dissertation won the Alexander Henderson Award for Excellence in Economic Theory. Rajan's research has focused on the economics-based analysis of management accounting issues, especially as they relate to internal control, capital budgeting, supply-chain and performance systems. His work has been published in a variety of leading journals, including The Accounting Review, Journal of Accounting and Economics, Journal of Accounting Research, Management Science and Review of Financial Studies. In 2004, he received the Notable Contribution to Management Accounting Literature award. He is a coauthor of Managerial Accounting: Making Decisions and Motivating Performance. Rajan has served as the Departmental Editor for Accounting at Management Science as well as associate editor for both the accounting and operations areas. From 2002 to 2008, Rajan served as an Editor of The Accounting Review. He has twice been a plenary speaker at the AAA Management Accounting Conference. Rajan has received several teaching honors at Wharton and Stanford, including the David W. Hauck Award, the highest undergraduate teaching award at Wharton. He taught in the flagship Stanford Executive Program and was co-director of Finance and Accounting for the Nonfinancial Executive. He has participated in custom programs for many companies, including Genentech, Hewlett-Packard and Nvidia, and served as faculty director for the Infosys Global Leadership Program. Rajan is Director of iShares, Inc. and Trustee of the iShares Trust, and serves on the boards of CM Capital Corporation and WellBe Holdings.

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Book SynopsisHeather Skipworth is Professor of Supply Chain Management and Strategy at Cranfield School of Management, The Cranfield Centre for Logistics, Procurement and Supply Chain Management. Remko van Hoek is a Professor of Supply Chain Management at the University of Arkansas, Sam M. Walton College of Business. James Aitken is an Emeritus Professor and Director of the Centre for Business Analytics in Practice at the University of Surrey. Alan Harrison was Professor of Operations and Logistics at Cranfield School of Management, and Director of Research at The Cranfield Centre for Logistics and Supply Chain Management.

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Book SynopsisAbout our authors Marshall B. Romney is the John and Nancy Hardy Professor in the Marriott School of Management at Brigham Young University. He holds a Bachelor's and Master's degree from BYU and a PhD degree from the University of Texas at Austin. Marshall has published 10 different books and over 100 articles in academic and professional journals. He is the recipient of 8 research grants. He has taught for or consulted with over 50 different organizations. Marshall is a past president of the Information Systems section of the AAA. He was a member of both the Information Technology Executive Committee and the IT Practices Subcommittee of the AICPA. He was the chairman of the Information Technology committee for the Utah Association of CPAs, who presented him with the outstanding chairperson award. At BYU, Marshall is the Chairperson of the Information Systems Department and is the director of both the graduate and undergraduate Information Systems programs. Paul John Steinbart is a Professor in the Department of Information Systems in the W. P. Carey School of Business at Arizona State University where he teaches graduate courses on information security and an undergraduate course on accounting information systems. His research interests include issues concerning the usability of information security solutions, individuals' information security behaviors, effective governance of information security, and the effects of information technology on decision making. He has published his research in leading academic journals such as MIS Quarterly, Information Systems Research, the Journal of the Association for Information Systems, Decision Sciences, and The Accounting Review. He is also the co-author of the undergraduate textbook Accounting Information Systems published by Prentice-Hall. Steinbart also serves as the ISACA Academic Advocate at Arizona State University. Scott L. Summers completed his PhD at Texas A&M University having earned degrees at Brigham Young University. Professor Summers has taught at Texas A&M, University of Missouri, Columbia, and currently holds the Andersen Professorship at Brigham Young University Marriott School of Business. Professor Summers specializes in database and in the control environment. He participated in the development of ISACA's 4.0 COBiT framework. He has published numerous articles in both academic and practitioner journals, several of which have received awards. He currently teaches accounting information systems, database, and data analytics. David A. Wood is a professor and the Andersen Fellow in the Brigham Young University Marriott School of Business. David completed his PhD at Indiana University. He received BS and MAcc degrees at Brigham Young University and a Masters of Business at Indiana University. At BYU, David teaches accounting data analytics and accounting information systems. David has over 100 publications of articles in respected academic and practitioner journals, monographs, books and cases. His research has won multiple accounting and ethics best paper awards. David is actively involved with the EY Academic Resource Center in producing cutting-edge accounting curriculum.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisPeter Cross is one of the UK's leading authorities on customer behaviour. Previously, he was the Customer Experience Director for John Lewis and Waitrose and Mary Portas' business partner for ten years building a business based on great customer service. He is Vice President of the Institute of Customer Service, a global Ambassador for the Retail Trust, Vice Chairman at the Fragrance Foundation and a regular commentator on TV Radio and print.

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Book SynopsisProf. Dr. Oliver Gassmann?is Full Professor and Director at the Institute of Technology Management at the University of St. Gallen, Switzerland. Prior to this, he was leading corporate research within the Schindler Group. Gassmann has been recognized as one of the most active innovation scholars (IAMOT) and as one of the leading economists in Germany (FAZ). He received the prestigious Scholarly Impact Award from the Journal of Management and the Citation of Excellence Award from the Emerald Group. He has also founded three spin-off companies and serves on several academic, economic and political boards.    Prof. Dr. Karolin Frankenberger?is Full Professor and Director at the Institute of Management & Strategy at the University of St. Gallen. She is also the Academic Director of the St. Gallen Executive MBA. Prior to her academic career Frankenberger worked seven years with the management consultancy McKinsey & Company. Her academic research has won several prestigious awards and recently she was named Thinker of the month by Thinkers50, the world's foremost resource for sharing leading management ideas of our age. Frankenberger has also founded a spin-off and she is actively involved in supporting company leaders, from numerous industries worldwide, in their strategy and innovation challenges. 

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Book SynopsisAbout our authors Mark L. Berenson is Professor of Information Management and Business Analytics at Montclair State University and Professor Emeritus of Information Systems and Statistics at Baruch College. He currently teaches graduate and undergraduate courses in statistics and operations management in the School of Business, and an undergraduate course in international justice and human rights that he co-developed in the College of Humanities and Social Sciences. Berenson received a BA in economic statistics and an MBA in business statistics from City College of New York and a PhD in business from the City University of New York. Berenson's research has been published in Decision Sciences Journal of Innovative Education, Review of Business Research, The American Statistician, Communications in Statistics, Psychometrika, Educational and Psychological Measurement, Journal of Management Sciences and Applied Cybernetics, Research Quarterly, Stats Magazine, The New York Statistician, Journal of Health Administration Education, Journal of Behavioral Medicine, and Journal of Surgical Oncology. His invited articles have appeared in The Encyclopedia of Measurement & Statistics and the Encyclopedia of Statistical Sciences. He has coauthored numerous statistics texts published by Pearson. Over the years, Berenson has received several awards for teaching and for innovative contributions to statistics education. In 2005, he was the first recipient of the Catherine A. Becker Service for Educational Excellence Award at Montclair State University and in 2012, he was the recipient of the Khubani/Telebrands Faculty Research Fellowship in the School of Business. David Levine, Professor Emeritus of Statistics and CIS at Baruch College, CUNY, has been a nationally recognized innovator in statistics education for more than 3 decades. Levine has coauthored 14 books, including several business statistics textbooks; textbooks and professional titles that explain and explore quality management and the Six Sigma approach; and, with David Stephan, a trade paperback that explains statistical concepts to a general audience. Levine has presented or chaired numerous sessions about business education at leading conferences conducted by the Decision Sciences Institute (DSI) and the American Statistical Association, and he and his coauthors have been active participants in the annual DSI Data, Analytics, and Statistics Instruction (DASI) mini-conference. During his many years teaching at Baruch College, Levine was recognized for his contributions to teaching and curriculum development with the College's highest distinguished teaching honor. He earned BBA and MBA degrees from CCNY, and a PhD in industrial engineering and operations research from New York University. Kathryn Szabat, Associate Professor of Business Systems and Analytics at La Salle University, has transformed several business school majors into 1 interdisciplinary major that better supports careers in new and emerging disciplines of data analysis, including analytics. Szabat strives to inspire, stimulate, challenge and motivate students through innovation and curricular enhancements, and shares her coauthors' commitment to teaching excellence and the continual improvement of statistics presentations. Beyond the classroom, she has provided statistical advice to numerous business, non-business and academic communities, with particular interest in the areas of education, medicine, and nonprofit capacity building. Her research activities have led to journal publications, chapters in scholarly books, and conference presentations. Szabat is a member of the American Statistical Association (ASA), DSI, Institute for Operation Research and Management Sciences (INFORMS), and DSI DASI. She received a BS from SUNY-Albany, an MS in statistics from the Wharton School of the University of Pennsylvania, and a PhD degree in statistics, with a cognate in operations research, from the Wharton School of the University of Pennsylvania. David Stephan's professional life has always been shaped by advances in computing. As an undergraduate, he helped professors use statistics software that was considered advanced, even though it could compute only several things discussed in Chapter 3, thereby gaining an early appreciation for the benefits of using software to solve problems (and perhaps positively influencing his grades). An early advocate of using computers to support instruction, he developed a prototype of a mainframe-based system that anticipated features found today in Pearson's MathXL, and served as special assistant for computing to the Dean and Provost at Baruch College. In his many years teaching at Baruch, Stephan implemented the first computer-based classroom; helped redevelop the CIS curriculum; and as part of a FIPSE project team, designed and implemented a multimedia learning environment. He was also nominated for teaching honors. Stephan has presented at SEDSI and DSI DASI (formerly MSMESB) mini-conferences, sometimes with his coauthors. Stephan earned a BA from Franklin & Marshall College and an MS from Baruch College, CUNY, and completed the instructional technology graduate program at Teachers College, Columbia University.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisMike Foster is a Business Mentor who has revolutionised the way traditional business coaching works and transformed hundreds of 'service' businesses since 2012. He runs The Entrepreneur's Mentor, which works with entrepreneurs to start, develop and grow their business. Previously, he ran his own successful start-up businesses. He was also Area Manager of the Start Up team for Barclays, Oxfordshire.

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Book SynopsisGraham Hooley?is Emeritus Professor of Marketing at Aston University. He is past President of the European Marketing Academy and Fellow of the Chartered Institute of Marketing, the British Academy of Management, EMAC and the Higher Education Academy. Brigitte Nicoulaud?is Deputy Head of the Marketing and Strategy Department at Aston Business School. John M Rudd?is a Professor of Marketing and Head of the Marketing Group at Warwick Business School. Nick Lee?is a Professor of Marketing at Warwick Business School. He is an Honorary Life Member of the Academy of Marketing, Fellow of the Higher Education Academy and the Association for Professional Sales.

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Book SynopsisSimon Collinson is a Chaired Professor at Zhejiang University, China. Prior to this he was the Founding Director of the City-Region Economic Development Institute (City-REDI and WMREDI) and Professor of International Business and Innovation at the University of Birmingham, UK. Rajneesh Narula is the John H. Dunning Chair of International Business Regulation at the Henley Business School, University of Reading, UK. Amir Qamar is a Lecturer (Assistant Professor) in Strategic Management at Birmingham Business School, University of Birmingham, UK. Alan M. Rugman was the founding author of this textbook and Professor of International Business at the Henley Business School, University of Reading, UK. This book serves as a reminder of his contribution to the IB field.

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Book SynopsisSimon Willis manages strategic government partnerships globally at Mastercard as well innovation projects. He also oversees climate change-related product innovation. Formerly global head of public sector innovation at Cisco for many years, Simon has also worked at Govtech start-ups and twice run UK voluntary sector organizations. The first half of his career was spent working for the UK Government on digital transformation and social security reform at DWP and at Her Majesty's Treasury as UK head of financial crime and lead delegate to the FATF.

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Book SynopsisPam Hamilton is the author of Supercharged Teams: 30 Tools of Great Teamwork and The Workshop Book. She is a Capabilities, Teamwork, Workshops, Innovation and Insights expert, and has developed a proven public sector co-creation method called Project Bridge to bring people and organisations together to solve complex issues in our communities. 

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