Business, Finance & Law Books

Book SynopsisA massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.

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Book SynopsisTable of ContentsChapter 1 For Whom? Why? And How? 1 1.1 What You Will Find Here 2 1.2 Asterisks; Or, How to Read This Book 3 1.3 Acknowledgments 3 Chapter 2 The Problem: From Ideas to Profit 5 2.1 How to Invest in Your Edge, and Hedge the Rest 7 2.2 How to Size Your Positions 8 2.3 How to Learn from Your History 8 2.4 How to Trade Efficiently 9 2.5 How to Limit Factor Risk 9 2.6 How to Control Maximum Losses 10 2.7 How to Determine Your Leverage 10 2.8 How to Analyze New Sources of Data 10 Chapter 3 A Tour of Risk and Performance 11 3.1 Introduction 12 3.2 Alpha and Beta 14 3.3 Where Does Alpha Come From? 15 3.4 Estimate Risk in Advance 18 3.4.1 What Is Risk? 18 3.4.2 Measuring Risk and Performance 20 3.5 First Steps in Risk Decomposition 25 3.6 Simple Hedging 26 3.7 Separation of Concerns 28 3.8 Takeaway Messages 29 Chapter 4 An Introduction to Multi-Factor Models 30 4.1 From One Factor to Many 31 4.2 ★Frequently Asked Questions About Risk 35 4.3 ★The Machinery of Risk Models 40 4.4 Takeaway Messages 43 Chapter 5 Understand Factors 44 5.1 The Economic Environment 47 5.1.1 Country 47 5.1.2 Industries 48 5.1.3 Beta 50 5.1.4 Volatility 54 5.2 The Trading Environment 56 5.2.1 Short Interest 56 5.2.2 Active Manager Holdings (AMH) 58 5.2.3 Momentum 60 5.3 The Company: Valuation Factors 66 5.3.1 Value 66 5.4 Takeaway Messages 71 Chapter 6 Use Effective Heuristics for Alpha Sizing 72 6.1 Sharpe Ratio 74 6.2 Estimating Expected Returns 76 6.3 Risk-Based Sizing 79 6.4 ★Empirical Analysis of the Sizing Rules 81 6.5 From Ideas to Positions 88 6.6 Time-Series Risk-Based Portfolio Targeting 89 6.7 ★Frequently Asked Questions About Performance 95 6.8 Takeaway Messages 96 Chapter 7 Manage Factor Risk 98 7.1 Tactical Factor Risk Management 99 7.1.1 Optimize If You Must 104 7.2 Strategic Factor Risk Management 107 7.2.1 Setting an Upper Limit on Factor Risk 107 7.2.2 Setting a Limit on Market Exposure 111 7.2.3 Setting an Upper Limit on Single-Stock Holdings 113 7.2.4 Setting an Upper Limit on Single-Factor Exposures 116 7.3 Systematic Hedging and Portfolio Management 118 7.4 Takeaway Messages 121 Chapter 8 Understand Your Performance 123 8.1 Factor 124 8.1.1 Performance Attribution 124 8.2 Idiosyncratic 127 8.2.1 Selection, Sizing, Timing 128 8.2.2 The Relationship Between Performance and Diversification 136 8.3 Trade Events Efficiently 139 8.4 ★Use Alternative Data! 142 8.5 ★Frequently Asked Questions About Performance 146 8.6 Takeaway Messages 148 Chapter 9 Manage Your Losses 149 9.1 How Stop-Loss Works 150 9.2 Why a Stop-Loss Policy? 151 9.3 The Costs and Benefits of Stop-Loss 154 9.4 Takeaway Messages 158 Chapter 10 ★Set Your Leverage Ratio for a Sustainable Business 160 10.1 A Framework for Leverage Decisions 162 10.2 Takeaway Messages 166 Chapter 11 ★★Appendix 168 11.1 Essential Risk Model Formulas 168 11.1.1 Factor Model 168 11.1.2 Factor-Mimicking Portfolios 169 11.1.3 Percentage Idio Variance 170 11.1.4 Betas 170 11.1.5 Marginal Contribution to Factor Risk 170 11.2 Diversification 171 11.3 Mean-Variance Formulations 172 11.3.1 Mean-Variance Portfolios 172 11.3.2 A Robust Mean-Variance Formulation 173 11.4 Proportional-Rule Formulations 174 11.5 Generating Custom Factors 175 11.5.1 Interpretation and Use 179 11.6 Optimization Formulations 179 11.6.1 Equal-Sized Portfolio with Constraints on Participation Rate 179 11.7 Tactical Portfolio Optimization 180 11.7.1 Variants 182 11.8 Hedging Formulations 182 11.9 Optimal Event Trading 186 References 191 Index 197

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Book SynopsisBestselling author Stephen Covey has made it his mission to understand trust in organizations. In his new breakthrough leadership book Trust and Inspire, Covey shows that though our world has evolved, our style of leadership still has not—but it’s time to change that.   Traditionally, businesses have relied on a “command and control” management style, focusing on rigid hierarchies and compliance from employees. Covey argues we must shift from a “command and control” to a “trust and inspire” leadership model. Trusting and inspiring your team is defined by commitment from both sides, with a focus on effectiveness and fostering a growth mindset. It is based on the belief that employees are creative, collaborative, and full of potential; through trust, you can inspire them to do their best work.  Trust and Inspire is a simple yet radical shift in how business must be done in the 21st cent

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Book Synopsis'All the tips and techniques you need to stay calm, get through your tasks, make the most of your time and stop procrastinating. It's fun, easy to follow and practical - and may just be the kick up the bottom you need!' CloserWorld-leading productivity expert Graham Allcott's business bible is given a complete update.Do you waste too much time on your phone? Scroll through Twitter or Instagram when you should be getting down to your real tasks? Is your attention easily distracted? We've got the solution: The Way of theProductivity Ninja.In the age of information overload, traditional time management techniques simply don't cut it anymore. Using techniques including Ruthlessness, Mindfulness, Zen-like Calm and Stealth & Camouflage, this fullyrevised new edition of How to be a Productivity Ninja offers a fun and accessible guide to working smarter, getting more done and learning to love what you do again.Trade ReviewAll the tips and techniques you need to stay calm, get through your tasks, make the most of your time and stop procrastinating. It's fun, easy to follow and practical - and may just be the kick up the bottom you need!' * Closer *Graham Allcott presents productivity solutions for all manner of situations. How to be a Productivity Ninja can help you get more done with more fun!' * Tony Hsieh, CEO of Zappos.com and New York Times best-selling author of Delivering Happiness *

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Book SynopsisContemporary Management?2024 Release?mirrors the most up-to-date account of changes taking place in today''s management practices by incorporating recent developments in management theory and research. It provides timely examples of how managers of companies, large and small, address the challenges and opportunities they face and how they can effectively meet them. A hallmark strength of the product is how it infuses real managers who seize opportunities, overcome challenges, and effectively manage and lead their organizations in the?Manager as a Person?feature seamlessly integrated into the narrative in the boxed material. 

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Book SynopsisBoost your productivity at work with the latest in the Visual book series. Enhance your productivity at work with "Visual Working," the follow-up to the successful "Visual Thinking" and "Visual Doing." This practical workbook shows you how to use drawing as a fun and effective way to communicate at work. It provides simple steps to incorporate business drawing into your daily routine so that you can express ideas with images as easily as with words. Discover the Five Visual Thinking Types and use practical tips to improve collaboration and communication within your organisation. Make drawing at work a regular part of your daily routine and enjoy more success and pleasure on the job. - Learn to use drawing as a fun and effective communication tool in the workplace. - Incorporate business drawing into your daily routine. - Unleash your creativity and foster better teamwork throughout your workplace.

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Book SynopsisTrade Review"A New Statesman Best Book of the Academic Presses""An Australian Most Anticipated Book""In his new book, As Gods Among Men, Bocconi University economic historian Guido Alfani outlines how in the past, rich individuals contributed more to the common good in times of war, famine, plague and financial disaster. Today, that sense of shared responsibility is gone."---Rana Foroohar, Financial Times"In this study of 1,000 years of economic inequality, the historian Guido Alfani looks not just at the means by which wealth was accumulated and kept – both largely unchanged ­– but also at the attitudes of less fortunate members of society towards the rich. Croesus-like riches have been seen as a sin, an obligation and a fact of life." * New Statesman *"In his fascinating history, As Gods Among Men, Guido Alfani shows how the super-rich have always bailed the rest of us out- until now." * The Telegraph *"If ever there was a moment to take stock of the relationship between the haves and have-nots, it is surely now, during the gilded age 2.0."---Geordie Williamson, The Australian"[An] exhaustive history of the super-rich through the ages."---Ferdinand Mount, Times Literary Supplement"Alfani notes a pattern that unfolds 'repeatedly and systematically across history': when economic élites become ingrown, impenetrable, and 'insensitive to the plight of the masses,' societies tend to become unstable."---Evan Osnos, New Yorker"The rich, like the poor, are always with us. In fact, over many centuries - as this wide-ranging and ambitious book tells us - the richest in society have captured more and more of the overall wealth of Western societies."---Roderick Floud, History Today"Guido Alfani’s magisterial As Gods Among Men offers a sweeping and welcome historical perspective on who the super-rich really are and how they got that way, blending data, biographical sketches and sociological observations reaching back to the European Middle Ages."---Martin Sandbu, Financial Times

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Book Synopsis* Financial Times Business Book of the Month * Next Big Idea Club Nominee * One of Bloomberg''s 52 New Books That Top Business Leaders Are Recommending * Aleo Review of Books 2022 Book of the Year *A groundbreaking exploration of why we want what we want, and a toolkit for freeing ourselves from chasing unfulfilling desires.Gravity affects every aspect of our physical being, but there's a psychological force just as powerfulyet almost nobody has heard of it. It's responsible for bringing groups of people together and pulling them apart, making certain goals attractive to some and not to others, and fueling cycles of anxiety and conflict. In Wanting, Luke Burgis draws on the work of French polymath René Girard to bring this hidden force to light and reveals how it shapes our lives and societies. According to Girard, humans don't desire anything independently. Human desire is mimeticwe imitate what other people

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Book SynopsisThe astonishing reality of living without our most important resource: money. 'An inspiring and entertaining guide to escaping the money trap and reconnecting with reality.' Paul Kingsnorth, author of Real England Imagine a year living without spending money... Former businessman Mark Boyle undertook this extraordinary challenge and recounts the amazing adventure it led him on. Going back to basics and following his own strict rules, Mark learned ingenious ways to eliminate his bills and discovered that friendship has no price. Encountering seasonal foods, solar panels, skill-swapping schemes, caravans, compost toilets, and – the unthinkable – a cash-free Christmas, Boyle puts the fun into frugality and offers some great tips for economical (and environmentally friendly) living. A testament to Mark’s astounding determination, this witty and thought-provoking book will make you reevaluate what is most precious in life.Trade Review‘Essential and enjoyable reading. The fascinating story of an important social experiment, told with humility, insight and great humour.’ —Chris Cleave, author of Everyone Brave is Forgiven'An inspiring and entertaining guide to escaping the money trap and reconnecting with reality.' —Paul Kingsnorth, author of Real England: The Battle Against the Bland'An inspiring, hair-raising journey into a world which most of us can only begin to imagine. Fearless and funny, Boyle’s descriptions of simple living and its unexpected repercussions are guaranteed to make you smile.' —Kate Aydin'Whether you think him brave or foolhardy, his book contains cogent ideas and practical tips that, post-credit crunch, you many no longer be able to ignore.' —Waterstones'It’s difficult not to admire the philosophy, and the infectious home-spun and passionate tone!' —Benedict Allen - Survivalist and author of The Faber Book of Exploration

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Book SynopsisNegotiating is something that we all do, whether at work or at home. But what if we come across someone who just won't give in? How can we defend ourselves against manipulation? And how do we say 'no' without compromising a deal?Legend has it that the Kremlin school of negotiation was born in Russia in the 1920s, under the rule of Joseph Stalin, and it still has its followers and advocates to this day.Using the official Kremlin method and years of business experience, Igor Ryzov guides us through the most effective techniques in negotiating terms that satisfy both parties. From knowing how to get the most information about a potential deal, to how to read your counterpart, and advice on defusing tension, this comprehensive handbook ensures a mutually acceptable resolution that leaves you walking away successful.With practical examples, and exercises to hone your negotiating skills, The Kremlin School of Negotiation will offer the tools you need to master any deal.

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Book SynopsisSoftware startups make global headlines every day. As technology companies succeed and grow, so do their engineering departments. In your career, you'll may suddenly get the opportunity to lead teams: to become a manager. But this is often uncharted territory. How can you decide whether this career move is right for you? And if you do, what do you need to learn to succeed? Where do you start? How do you know that you're doing it right? What does "it" even mean? And isn't management a dirty word? This book will share the secrets you need to know to manage engineers successfully. Going from engineer to manager doesn't have to be intimidating. Engineers can be managers, and fantastic ones at that. Cast aside the rhetoric and focus on practical, hands-on techniques and tools. You'll become an effective and supportive team leader that your staff will look up to. Start with your transition to being a manager and see how that compares to being an engineer. Learn how to better organize information, feel productive, and delegate, but not micromanage. Discover how to manage your own boss, hire and fire, do performance and salary reviews, and build a great team. You'll also learn the psychology: how to ship while keeping staff happy, coach and mentor, deal with deadline pressure, handle sensitive information, and navigate workplace politics. Consider your whole department. How can you work with other teams to ensure best practice? How do you help form guilds and committees and communicate effectively? How can you create career tracks for individual contributors and managers? How can you support flexible and remote working? How can you improve diversity in the industry through your own actions? This book will show you how. Great managers can make the world a better place. Join us.

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Book SynopsisManaging Organizational Change: A Multiple Perspectives Approach, 4e, by Palmer, Dunford, and Buchanan, offers managers a multiple perspectives approach to managing change, which recognizes the variety of ways to facilitate change and reinforces the need for a tailored and creative approach to fit different contexts.The fourth edition offers timely updates to previous content, while introducing new and emerging trends, developments, themes, debates, and practices.Table of ContentsPART 1 Groundwork: Understanding and Diagnosing Change Chapter 1: Managing Change Stories and Paradoxes Chapter 2: Images of Change Management Chapter 3: Why Change? Contemporary Pressures and DriversChapter 4: What to Change? A Diagnostic Approach PART 2 Implementation: The Substance and Process of Change Chapter 5: What Changes? Chapter 6: Purpose and Vision Chapter 7: Change Communication Strategies Chapter 8: Resistance to Change Chapter 9: Organization Development and Sense-Making Approaches Chapter 10; Change Management Perspectives PART 3 Running Threads: Sustainability and the Effective Change Manager Chapter 11: Sustaining Change versus Initiative Decay Chapter 12: The Effective Change Manager: What Does It Take?

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Book SynopsisThe third edition of this introductory textbook for both science students and non-science majors has been brought completely up-to-date. It reflects recent scientific progress in the field, as well as advances in the political arena around climate change. As in previous editions, it is tightly focussed on anthropogenic climate change. The first part of the book concentrates on the science of modern climate change, including evidence that the Earth is warming and a basic description of climate physics. Concepts such as radiative forcing, climate feedbacks, and the carbon cycle are discussed and explained using basic physics and algebra. The second half of the book goes beyond the science to address the economics and policy options to address climate change. The book''s goal is for a student to leave the class ready to engage in the public policy debate on the climate crisis.Trade Review'Andrew Dessler is that rare breed of scientist who can contribute at the leading edge of scientific discovery while adeptly explaining the science and its implications to lay audiences. With his newly revised edition of Introduction to Climate Change, Dessler provides a comprehensive, up-to-date and engaging account of the science, the impacts, and the policy dimensions of the climate crisis. Climate change is the defining challenge of our time and this textbook is the ideal choice to ensure students are informed about it.' Michael Mann, Penn State University, author of The New Climate War and Dire Predictions'In a world dominated by headlines, Dr. Andrew Dessler's Introduction to Modern Climate Change delivers a fresh take on something we're all craving: fundamentals. The book begins with the physical science basis for climate change, from blackbody radiation to the fluxes and reservoirs of the carbon cycle, before delving into hot topics, from feedbacks to exponential growth. Dessler delivers a robust and much-needed framework for addressing modern global environmental change.' Hari Mix, Santa Clara University'Introduction to Modern Climate Change has been my text of choice for a general education class on the topic. It provides students with the foundations of climate physics, places modern variations in the context of the geologic record, establishes the man-made nature of current trends and (uniquely for textbooks on this matter) discusses the economic and political dimensions of the problem, and how best to respond to it. This new edition brings a significant upgrade by adding the most up-to-date numbers from the IPCC and the Paris Agreements, as well as a greatly expanded set of engaging graphics, conveying the information most pertinent to this existential crisis. I heartily recommend this approachable textbook to any student or scholar.' Julien Emile-Geay, University of Southern California'Introduction to Modern Climate Change is essential reading for anyone interested in anthropogenic global warming. Andrew Dessler's textbook is easily accessible for students from a range of backgrounds, as no prior knowledge of Earth Science is needed. It is the first resource I add to my reading lists, and the new color figures enhance it further. There are also important updates concerning the policies of climate change, such as the impact of the Trump Administration and the Paris Agreement.' Matt Smith, University of Worcester'… an excellent textbook for the general audience of undergraduates … In the third edition there are more exercises than in earlier editions, allowing the instructor to emphasize those exercises depending on the particular department providing the course … An important update is the transition to colored graphics throughout the book, which bring to life the arguments in the text … Dessler is a very gifted writer for the general reader … In this book he engages the reader with relevant analogies from everyday life … Most importantly his presentation is clear. His arguments are strong and presented passionately … I grade the third edition as excellent.' Gerald R. North, Texas A&M UniversityPraise for the third edition: '… a textbook about the scientific basis for global climate change that's well balanced, well written, highly illuminating, and accessible to non-science majors.' John M. Wallace, University of Washington'I was so impressed with its simple and compelling coverage of the science of climate change, and, just as importantly, its social and political context. The students loved the book - some even commented that it was the first time they had actually understood and enjoyed reading a science book.' Steve Easterbrook, University of Toronto'Dessler's book is written so clearly that anyone can read it and understand the major issues in climate change. It hits just the right balance between rigor and comfort, making the whole topic more appealing and accessible to students.' Deborah Lawrence, University of Virginia'The text provides a readable, concise summary of the science of climate change, but it is the nonscientific aspects of the book that set it apart … a well-crafted textbook. The writing is very accessible without being too simplistic. The combination of a broad overview of the science and policy of climate change is both novel and appropriate for … an introductory-level survey course on climate change. Reading the book was a learning experience for me, and I would happily recommend this book to anyone seeking an introduction to climate change.' Guillaume Mauger, Bulletin of the American Meteorological Society'The book reads extremely well: it uses stories, analogues, and examples to draw the reader into the story of the science of our changing planet. Despite the complexity of the actual science, Dessler presents the material in a clear manner and does it without drawing on mathematics any more difficult than simple algebra … I recommend this book for anyone interested in learning more about climate change and the challenges it presents to humanity.' Donald J. Wuebbles, Physics Today'Dessler has done an excellent job of clearly describing the different issues of climate change in a way that will be accessible to both science and non-science majors. I can see this book becoming the standard textbook for the growing number of introductory courses that discuss both the science and policy of climate change.' Darryn Waugh, Johns Hopkins University'Dessler does an excellent job of simply explaining the science … should be on the reading list of anyone with an interest in climate science, if for no other reason that it introduces a complex subject in such a coherent and comprehensible fashion.' John Brittan, The Leading Edge'All in all, I expect that this third edition of Introduction to modern Climate Change will continue to be a popular choice in climate science education. It is written for use in undergraduate modules and courses, and it does an excellent job of explaining the fundamentals of climate science and combining these with an insightful treatise of the impacts on society, economy and politics.' John F. Hiemstra, The HoloceneTable of ContentsContents; Preface; 1. An introduction to the climate problem; 2. Is the climate changing?; 3. Radiation and energy balance; 4. A simple climate model; 5. The carbon cycle; 6. Forcing, feedbacks, and climate sensitivity; 7. Why is the climate changing?; 8. Predictions of future climate change; 9. Impacts of climate change; 10. Exponential growth; 11. Fundamentals of climate change policy; 12. Mitigation policies; 13. A brief history of climate science and politics; 14. Putting it together: A long-term policy to address climate change; Index.

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Book Synopsis**New York Times, Wall Street Journal, and USAToday Bestseller for May 2022** Tony Fadell led the teams that created the iPod, iPhone and Nest Learning Thermostat and learned enough in 30+ years in Silicon Valley about leadership, design, startups, Apple, Google, decision-making, mentorship, devastating failure and unbelievable success to fill an encyclopedia. So that's what this book is. An advice encyclopedia. A mentor in a box. Written for anyone who wants to grow at work--from young grads navigating their first jobs to CEOs deciding whether to sell their company--Build is full of personal stories, practical advice and fascinating insights into some of the most impactful products and people of the 20th century. Each quick 5-20 page entry builds on the previous one, charting Tony's personal journey from a product designer to a leader, from a startup founder to an executive to a mentor. Tony uses examples that are instantly captivating, like the process

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Book SynopsisCEO EXCELLENCE, by McKinsey senior partners Carolyn Dewar, Scott Keller and Vikram Malhotra is a unique and timely business book which will draw on 25 years of research and interviews with top leaders of some of the world's most respected companies. The resulting book will demonstrate that while the role of CEO is unique within every organisation, it is surprisingly similar across companies even in disparate industries. Furthermore, the best CEOs approach their role with distinct mindsets and practices. This book is about truly world class leadership, showing how the best CEOs think, adapt and approach challenges (never more relevant than in this extraordinary time). It will show why a brilliant CEO can have such an immense impact, and demonstrate how to model yourself and your performance on the very best - so that your turn to lead comes sooner, and is more successful.Trade ReviewA book for those who want to sharpen their skills in leading organizations to higher levels. -- Michael Bloomberg, founder of Bloomberg LPA satisfying handbook for future moguls -- Kirkus ReviewsValuable...provides leaders at all career stages insight on how to complement and enhance their respective styles. -- Jeffrey Sonnenfeld, Founder and President of the Chief Executive Leadership InstituteRemarkable...Any smart CEO looking to not just survive but thrive would do well to read and heed this book's insights. -- David Rubenstein, co-founder and co-executive chairman of The Carlyle GroupPlunges into the minds of the world's finest CEOs, reaches deep into their psyches, [and] retrieves the rarest pearls of wisdom. -- Mukesh Ambani, Chairman of Reliance IndustriesIlluminating and even inspiring...strategies I'm excited to teach in my leadership courses at Harvard. -- Frances Frei, coauthor of UnleashedA how-to guide for aspiring leaders, CEO Excellence provides real-world, practical examples of how real leaders lead through times of crisis and calm. A must-read for anyone that aspires to lead corporations large and small. -- Blair Mannix, Director of MBA Admissions, The Wharton School, University of PennsylvaniCEO Excellence pulls back the curtain on how some of the world's greatest business leaders have achieved success. Readers from the classroom to the boardroom will find valuable lessons they can apply to their own careers. -- Stephen A. Schwarzman, Chairman, CEO, and cofounder of BlackstoneA must-read for everyone who is (or wants to be) a CEO...Very informative and highly enjoyable. -- Jason Flom, former Chairman and CEO of Atlantic Records, Virgin Records, and Capitol Music GroupThis work will help leaders everywhere-not just CEOs-be more effective. -- Fast CompanyShow(s) how the best CEOs think and adapt in surprisingly similar ways across industries -- CNBCGoes behind the corporate curtain... a master class in leadership -- Business Insider(A) rare leadership book that takes an analytical look -- ForbesEffective and inspirational -- Inc.Full of highlights...one of those great books that will be read for a long time -- Barron's

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Book SynopsisAn epic true story of ambition, greed and hubris – the collapse of Greensill Capital is a billion pound scandal that shredded the reputation of a British Prime Minister.'The British version of Bad Blood . . . [but] better' – The Sunday Times'Terrific' – The Observer, Book of the WeekPyramid of Lies charts the meteoric rise and spectacular downfall of Lex Greensill and his company. He had a simple idea that disrupted a trillion dollar industry and drew in Swiss bankers, global CEOs, and world leaders, including former British Prime Minister, David Cameron. But a staid business model concealed dubious practices, as Greensill made increasingly risky loans to fraudulent companies using other people’s money.Financial journalist Duncan Mavin, who helped expose Greensill, tells the incredible story of how a former sugar-cane farmer became one of the world’s richest men before falling back to earth. With a globe-circling narrative full of scandal and intrigue, Pyramid of Lies reveals how the grubby world of shadow banking really operates.‘Forensic and riveting’ – The New Statesman‘Meticulously researched’ – The Daily TelegraphTrade ReviewUnputdownably delicious . . . the British version of Bad Blood . . . [but] better * Sunday Times *Terrific . . . shows the emptiness behind the bombast -- Nick Cohen, Observer, Book of the WeekA meticulously researched and enjoyably lively account * Daily Telegraph *Forensic and riveting * The New Statesman *An incredible book, transforming a complex financial scandal into a rich character drama -- Bradley Hope, co-author of New York Times bestseller Billion Dollar WhaleQuite simply one of the best books of investigative journalism I have ever read. Duncan Mavin is a natural storyteller and a brilliant sleuth -- Matthew d’Ancona, author of Post-TruthLeaves little doubt that much is indeed wrong in the excessively close relationship between some financiers and politicians . . . [who] stood to gain millions of pounds -- Simon Clark, author of The Key ManMavin expertly demystifies the rise and fall of Greensill Capital and weaves an intriguing tale at the cross section of sleaze, power and greed at the heart of UK politics and global finance. A fascinating – and prescient – read -- Karl Holbrook, Executive Editor, Daily ExpressThe extraordinary story of Greensill’s rise and collapse is a microcosm of global finance in the last decade . . . a keen eye for the colourful – and at times absurd – human drama -- Peter Thal Larsen, EMEA Editor Reuters BreakingviewsThe definitive account of Greensill Capital’s rise and spectacular meltdown . . . and a searing inquisition into the political connections that make it all possible -- Mary Childs, cohost of NPR's Planet Money and author of The Bond KingA classic cautionary tale, as fun to read as it is disturbing. Meticulously reported and brilliantly narrated -- Katherine Bell, formerly Editor in Chief, Quartz and Barron’sMavin expertly unfolds a searing, unflinching, incisive, and definitively reported narrative on one of the great financial scandals of our time and the wreckage left in its wake . . . a must-read cautionary tale -- Sean Silcoff, co-author, Losing the Signal: The Spectacular Rise and Fall of BlackBerryA keen eye for the colourful and at times absurd human drama * Reuters *

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Book SynopsisFrom the âœgodfather of content marketingââthis completely revised and expanded edition brings marketers fully up to date on the newest content marketing methods and tools, including Web3When Epic Content Marketing was first published eight years ago, content marketing was just starting to pick up speed in the marketing world. Now, this approachâwhich includes everything from blogging to YouTube videos to social mediaâis the core of most organizationsâ marketing plans.Fully revised and updated, this new edition walks you through the process of developing stories that inform and entertain and compel customers to act, without actually telling them to. In addition to covering all the important social media platforms that have arisen over the past eight years and introducing the âœcreator economy,â it shows how to update existing content and make new content that performs in strategic ways. Updates include:New content models, structures, and oppor

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Book SynopsisWall Street Journal BestsellerIn this groundbreaking guide, a management expert outlines the transformative leadership skill of tomorrow—one that can make it possible to build truly diverse and inclusive teams which value employees’ need to belong while being themselves.  Humans have two basic desires: to stand out and to fit in. Companies respond by creating groups that tend to the extreme—where everyone fits in and no one stands out, or where everyone stands out and no one fits in. How do we find that happy medium where workers can demonstrate their individuality while also feeling they belong?The answer, according to Stefanie Johnson, is to Inclusify. In this essential handbook, she explains what it means to Inclusify and how it can be used to strengthen any business. Inclusifying—unlike “diversifying” or “including”— implies a continuous, sustained effort towards helping diverse teams feel engaged, empowered, accepted, and valued. It’s no use having diversity if everyone feels like an outsider, she contends.In her research, Johnson found common problems leaders exhibit which frustrate their attempts to create diverse and cohesive teams. Leaders that underestimated the importance of group coherence and dynamics often have employees who do not feel like they belong; leaders that ignore the benefits of listening to different perspectives leave some people feeling like they cannot be their authentic selves.By contrast, leaders who Inclusify can forge strong relationships with their teams, inspire greater productivity from all of their workers, and create a more positive environment for everyone. Having a true range of different voices is good for the bottom line—it allows for the development of the best, most innovative, and creative solutions that are essential to success. Inclusify reveals the unexpected ways that well-intentioned leaders undermine their teams, explains how to recognize the myths and misperceptions that drive these behaviors, and provides practical strategies to become an Inclusifyer. By learning why uniqueness and belonging are so imperative, leaders can better understand what makes their employees tick and find ways to encourage them to be themselves while ensuring they feel like they are fully part of the group. The result is a fully engaged team filled with diverse perspectives—the key to creating innovative and imaginative ideas that drive value.Trade Review“Many leaders are talking about building more diverse, inclusive workplaces, but few are making real progress. Stefanie K. Johnson is here to do something about that. In addition to her work as a leading researcher, Johnson has extensive experience consulting and advising; her book is full of rigorous evidence and practical ideas for making sure that people who stand out are able to fit in as well.” — Adam Grant, New York Times bestselling author of Originals and Give and Take and host of the chart-topping TED podcast WorkLife “Inclusify is a practical, action-oriented guide to being a better leader for all of your stakeholders. This book will be a game changer for creating more innovative, engaged, and productive teams. Through her academic research and interviews with top CEOs, Stefanie Johnson has compiled remarkable data and insights that have the power to change the world.” — Dr. Marshall Goldsmith, #1 executive coach in the world “In Inclusify, Stefanie K. Johnson takes the conversation beyond diversity, moving us closer to real inclusion and equality. Her positive spin on what we can achieve by working together will change the workplace.” — Billie Jean King, founder, Billie Jean King Leadership Initiative “Stefanie K. Johnson’s book provides a new lens through which to examine diversity and inclusion that is both practical and insightful. Inclusify provides so much intriguing data to feed your mind but also shares great stories that engage your heart.” — Verna Myers, VP of Inclusion Strategy, Netflix

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Book SynopsisThe shareholder letters of corporate leaders are a rich source of business and investing wisdom. There is no more authoritative resource on subjects ranging from leadership and management to capital allocation and company culture.But with thousands of shareholder letters written every year, how can investors and students of the corporate world sift this vast swathe to unearth the best insights?Dear Shareholder is the solution!In this masterly new collection, Lawrence A. Cunningham, business expert and acclaimed editor of The Essays of Warren Buffett, presents the finest writers in the genre of the shareholder letter, and the most significant excerpts from their total output. Skillfully curated, edited and arranged, these letters showcase the ultimate in business and investment knowledge from an all-star team.Dear Shareholder holds letters by more than 20 different leaders from 16 companies. These leaders include Warren Buffett (Berkshire Hathaway), Tom Gayner (Markel), Kay Graham and Don Graham (The Washington Post and Graham Holdings), Roberto Goizueta (Coca-Cola), Ginni Rometty (IBM), and Prem Watsa (Fairfax).Topics covered in these letters include the long-term focus, corporate culture and commitment to values, capital allocation, buybacks, dividends, acquisitions, management, business strategy, and executive compensation.As we survey the corporate landscape in search of outstanding companies run by first-rate managers, shareholder letters are a valuable resource. The letters also contain a wealth of knowledge on the core topics of effective business management. Let Dear Shareholder be your guide.

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Book SynopsisBookstores are treasure troves of knowledge and ideas, invaluable for the imagination, and often reflect their owners’ personalities in ways internet behemoths could never recreate. In this book, photographer Horst A. Friedrichs opens the door to the world of bricks-and-mortar bookstores, showcasing their variety, quirkiness, and vitality with lavish photography. It celebrates the passion and commitment of the owners with interviews and anecdotes. Explore William Stout Books, a specialty store for architecture and art books in San Francisco, and Baldwin’s Book Barn in Pennsylvania, a 5-story bookstore housed in a dairy barn open since the mid-1940s. Discover Gay’s the Word, the UK’s first and only dedicated LGBTQI bookshop and Livraria Lello, whose art deco interior is a temple to reading in the middle of Porto, Portugal. Some of the featured bookstores specialize in a certain genre, some are massive with vaulted ceilings, some are tiny and filled to the brim with books, some are in historic buildings that evoke a different time and place, and some are brand new, high- tech, architect-designed spaces. What all the bookstores have in common is that they are all dedicated to spreading the written word to their communities. This is an ideal book for anyone who loves to read, browse, or simply linger in the analog world of books and bookstores.

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Book Synopsis'I love deadlines. I like the whooshing sound they make as they fly by.' So said author Douglas Adams - but what if there was a way of making deadlines work for you and using them to ensure others provide you with what you want when you want it? In Christopher Cox's brilliant new book, he looks at the impact deadlines have on us, and how we can use them to deliver the best results for all parties. Social scientists have revealed that most negotiations run right up to the deadline before a deal is finally struck. What they also discovered was that this deadline effect usually results in a worse deal for both parties. Cox shows you how, instead, the deadline effect can be used to bring about success not failure. The truth is that most of us think of deadlines all wrong. They aren’t immutable laws of nature; they are a game we can play - and win. This book will show you the strategies different workplaces have come up with to do just tTrade Review'Cox intertwines behavioural science, psychological theory, and academic studies with compelling storytelling and descriptive case studies.' * Financial Times *'The good news...is that we can make deadlines work for us instead of the other way around. Mr Cox has a wry touch...and a good eye for detail.' * Wall Street Journal *'Fascinating... Cox’s profiles are full of insight and the observational flare of excellent magazine writing... This entertaining guide to the art of getting things done gets it done with style.' * Publishers Weekly *'The Deadline Effect is filled with case studies that are smart, fun to read, and filled with drama. And most important, there are real lessons here: about how to work more creatively and efficiently, and how the ticking clock of a deadline often pushes us to do our best work.' -- Charles Duhigg, bestselling author of The Power Of Habit and Smarter Faster Better'Cox is a zealous proselytiser of "the deadline effect" - the transformative work that happens at the eleventh hour... It's only by mentally manipulating ourselves to act early and often that we can ever do spectacular things... Though Cox may have learned his tricks as a deadline enforcer, he knows better than to preach without practice.' -- Rachel Syme * New Yorker *'Christopher Cox is highly lucid and a quick learner, who also happens to be skilled at explaining big ideas through stories. The examples are wildly various and creative, and each features high stakes: will the Easter lilies be ready to ship on time? Will the new restaurant open on schedule? Will the box store be prepared for the crush of Black Friday? A wry and literate how-to, a counterphobic look at the deadlines we fear yet couldn’t live without.' -- Ted Conover, Professor and Director, Arthur L. Carter Journalism Institute of NYU'In the eternal battle between human beings and the clock, Christopher Cox’s The Deadline Effect offers a compulsively readable truce. In these seven vivid profiles of organisations under extreme stress, The Deadline Effect addresses a common conundrum with unusual insight. They say if you want something done, give it to the busiest person in the office but if you want to know how it gets done, give it to Christopher Cox.' -- Sloane Crosley, author of Look Alive Out There'In The Deadline Effect, writer and magazine editor Christopher Cox has set out to better understand the way we respond to deadlines, how they can at once be stressful and clarifying experiences, and if there’s a way to trick ourselves into the latter without any of the former.' * LitHub, 'Nonfiction Books You Should Read This Summer' *

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Book Synopsis“This book is one of the most worthwhile and immediately usable reads I have come across in a long time.” –KiplingerWant to stand out from the crowd? We have studied 30,000 top leaders and have discovered the 12 habits they share that make them as rare as a unicorn. Learn these habits, and you’ll be one of the best at whatever you do!How do I stand out? How do I become irreplaceable? With a crowded workforce, an unstable job landscape, and the rise of AI, these questions are the ones that everyone either is or should be asking.William Vanderbloemen has asked these questions over the past 15 years while running one of the world’s top executive search firms. Through extensive research of over 30,000 top leaders and proprietary data, Vanderbloemen has identified the 12 habits that the best of the best have in common. Traits such as authenticity, responsiveness, agility, and the ability to problem solveTrade Review'In this book, my friend William Vanderbloemen has not only studied successful people, he has unlocked the teachable habits they practice that make them successful. That means for you, this isn't just a book of case studies. You're holding a manual for becoming unusually successful--as unusual as a mythical unicorn. It's a manual based on hard data that unlocks the way you can become mythically valuable. Successful. Irreplaceable. He will teach you, as he puts it, how to become a unicorn.' * JOHN C. MAXWELL, Bestselling author *'What makes a great leader? No one is more uniquely qualified to answer this question than William Vanderbloeman. He is to leaders what a scout is to a baseball franchise--ever in the hunt for the right player. William and his team have honed the skill of the search and have kindly shared their skill with us. I am thrilled to recommend this book.' * MAX LUCADO, Bestselling author *'Whether you're a job seeker or an employer seeking exceptional staff, Be The Unicorn is indispensable. So grateful to William for synthesizing years of data down to the most essential characteristics of successful hires.' * JIMMY MELLADO, President and CEO of Compassion International *'My friend William has done it again. In this data-driven guide from decades of experience, he clearly outlines real-world keys to leading. I love reading people who actually do things versus theory. This book is a gem, don't miss it.' * DAVE RAMSEY, Bestselling author *'No one is better at spotting and placing the 'best of the best' than William Vanderbloemen. In his new book, Be the Unicorn, William unpacks the 12 data-driven habits that separate the best leaders from the rest of the pack. His in-depth research mingled with years of experience creates the perfect guide to recognize the people you're looking for as well as to take your leadership to the next level. Grab a copy for everyone on your team and get ready to grow with the best.' * CRAIG GROESCHEL, Pastor of Life.Church and author of Lead Like it Matters *'Nobody wants to hire the wrong person, especially the wrong senior pastor or senior leader. But it happens all the time. With Be the Unicorn, William Vanderbloemen takes the mystery out of great hiring. By the way, it will also help you become a better leader.' * CAREY NIEUWHOF, Bestselling author of At Your Best, podcaster, and founder of The Art of Leadership Academy *'William Vanderbloemen was an early adopter of Hubspot in part because he believes data can drive results. In his research for Be The Unicorn, he has uncovered the data that will help you stand out of the crowd and become irreplaceable.' * BRIAN HALLIGAN, Co-Founder and Executive Chairperson of HubSpot *

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Book SynopsisAn invaluable tool to help in planning practical strategies to work successfully across increasingly diverse business cultures. Riveting and thoroughly researched. - Daily TelegraphA major new edition of the classic work that revolutionized the way business is conducted across cultures and around the globe. The fourth edition provides leaders and managers with practical strategies to embrace differences and successfully work across diverse business cultures.Capturing the rising influence and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and communication. Thoroughly updated to include the latest political events and cultural changes, as well as covering nine new countries to complete Europe, broadening the scope of the book. Building on his LMR model, Lewis gives leaders and managers Trade ReviewThe Lewis Model explains every culture in the world * Business Insider *An authoritative roadmap to navigating the world's economy * The Wall Street Journal *Lewis provides urbane and knowledgeable guidance... Verdict: this book could mean the difference between winning and losing valuable orders abroad. * Director *A must read for anyone keen to gain that coveted edge in their international business ventures. Lewis's book provides a riveting and thoroughly researched analysis, the goal of which is to assist Western managers to keep pace with the emerging and changing markets of Asia, eastern Europe and Africa... An invaluable tool to help in planning practical strategies to work successfully across increasingly diverse business cultures. * Daily Telegraph *Lewis is a crosscultural expert who has now presented his wisdom in a highly readable book. * Evening Standard *This eloquent, easy-to-read book covers everything you need to consider to create a structure that will allow your international team to succeed...Lewis brings theory to life through a number of engaging case studies, as well as his own personal experience... Lewis has achieved a fine balance between theory often delivered in a light-hearted and easy to remember way and tactical every day application. Whether your international team is 10 people or 10,000 people, the clear narrative provides valuable insight... This fascinating subject is crucial to the success of global business. -- Suresh Banarse, Head of People, Yo! Sushi! People Management

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Book SynopsisDevelop the mindset and presence to successfully manage others for the first time. If you read nothing else on becoming a new manager, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you transition from being an outstanding individual contributor to a great manager of others. This book will inspire you to: * develop your emotional intelligence * influence your colleagues with the science of persuasion * assess your team and enhance its performance * network effectively to achieve business goals and for personal advancement * navigate relationships with employees, bosses, and peers * get support from above * view the big picture in your decision-making * balance your team's work and personal life in a high-intensity workplace

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Book SynopsisAnother extraordinary business fable from the New York Times bestselling author Patrick LencioniWritten in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable.Trade ReviewAuthor, speaker and management consultant Lencioni (The Three Signs of a Miserable Job) preaches a business model that may seem antithetical to many, which he calls "getting naked": being unafraid to show vulnerability, admit ignorance, and ask the dumb questions when dealing with clients. Lencioni's central argument is that by focusing on sales, rather than communication, consultants miss the key part of their job-consulting-and therefore lose out on valuable long-term client relationships. Presented mostly as a parable about a management consultant trying to reconcile two firms in a merger, Lencioni's latest is entertaining as well as informative, with a message that sticks (heavy-handed though it may be). Straightforward and widely applicable, Lencioni's advice should prove useful not only for business consultants, but anyone trying to build long-term client relationships. (Feb.) (PublishersWeekly.com, February 22, 2010)Table of ContentsIntroduction vii The Fable Part One: Theory 3 Part Two: Practice 17 Part Three: Research 69 Part Four: Testimony 119 The Model The Origins of Getting Naked 195 Naked Service Defined 197 Shedding the Three Fears 201 Broader Applications of Nakedness 214 Acknowledgments 215 About the Author 219

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Book SynopsisThere are two sides to everything, except the stock market. In the stock market there is only one side - the right side. In certain market conditions, selling short can put you on the right side, but it takes real knowledge and market know-how as well as a lot of courage to assume a short position. This book introduces investors to short selling.Table of ContentsForeword. PART 1. How and When to Sell Stocks Short. Selling Short. Sell Short in the Correct Market Environment. What Goes Up Must Come Down. How to Use the General market Averages. What to Do with a Rally. How Cycles Occur. Examples of Failure-prone Bases. Watch the Stocks as Well as the Market. What to Sell Short. Common Sense Should Prevail. Examples of Climax Tops. What Not to Sell Short. Timing Your Short Sales. Examples of 50-Day Moving Average Breaks. Overhead Supply. Examples of Overhead Supply. Examples of Head & Shoulders Tops. How to Set a Price Limit. When to Buy Back and Cover Your Short Sale. Don't Run with the Crowd. Puts and Calls. Short Interest Reporting. Risk is Always Present. Short Selling Checklist. PART 2. the Anatomy of a Short Sale. PART 3. Models of Greatest Short Sales. Cisco Systems, Inc. Lucent Technologies, inc. Calpine Corp. Yahoo!, Inc. Broadcom Corp. Certain-Teed Products Corp. Loews Corp. Redman Industries, Inc. & Skyline Corp. C-Cube Microsystems, Inc. Additional Models of Greatest Short Sales. Index.

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Book Synopsis"If more business books were as useful, concise, and just plain fun to read as THE MCKINSEY WAY, the business world would be a better place." --Julie Bick, best-selling author of ALL I REALLY NEED TO KNOW IN BUSINESS I LEARNED AT MICROSOFT. "Enlivened by witty anecdotes, THE MCKINSEY WAY contains valuable lessons on widely diverse topics such as marketing, interviewing, team-building, and brainstorming." --Paul H. Zipkin, Vice-Dean, The Fuqua School of Business It's been called "a breeding ground for gurus." McKinsey & Company is the gold-standard consulting firm whose alumni include titans such as "In Search of Excellence" author Tom Peters, Harvey Golub of American Express, and Japan's Kenichi Ohmae. When Fortune 100 corporations are stymied, it's the "McKinsey-ites" whom they call for help. In THE MCKINSEY WAY, former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm's well-honed practicesTable of ContentsPart I: The McKinsey Way of Thinking About Business Problems. Building the Solution. Developing an Approach. 80/20 and Other Rules to Live By. Part II: The McKinsey Way of Working to Solve Business Problems. Selling a Study. Assembling a Team. Managing Hierarchy. Doing Research. Conducting Interviews. Brainstorming. Part III: The McKinsey Way of Selling Solutions. Making Presentations. Displaying Data with Charts. Managing Internal Communications. Working with Clients. Part IV: Surving at McKinsey. Find Your Own Mentor. Surviving on the Road. Take These Things with You Wherever You Go. A Good Assistant Is a Lifeline. Recruiting McKinsey Style. If You Want a Life, Lay Down Some Rules. The Most Valuable Lesson. Memories of McKinsey.

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Book SynopsisPeter Navarro, business professor at University of CaliforniaIrvine, is author of the best-selling The Coming China Wars. His work has appeared in BusinessWeek, The Los Angeles Times, The New York Times, The Wall Street Journal, Harvard Business Review, and MIT Sloan Management Review. A gifted public speaker, Navarro has been featured on 60 Minutes and has appeared on Bloomberg, CNN, NPR, and all three major network news shows. He is a regular CNBC contributor and has testified before Congress and the U.S.China Commission. His recent books include Seeds of Destruction (with Glenn Hubbard) and Always a Winner. His free weekly newsletter is available at www.peternavarro.com.   Greg Autry is an Assistant Clinical Professor of Entrepreneurship at the University of Southern California. He holds an BA in history from Cal Poly PTable of ContentsForeword xiii Chapter 1: It’s Not China Bashing If It’s True 1 PART I “BUYER BEWARE” ON STEROIDS Chapter 2: Death by Chinese Poison: Bodies for Bucks and Chicks for Free 15 Chapter 3: Death by Chinese Junk: Strangling Our Babies in Their Cribs 29 PART II WEAPONS OF JOB DESTRUCTION Chapter 4: Death to America’s Manufacturing Base: Why We Don’t Play (or Work) in Peoria Anymore 49 Chapter 5: Death by Currency Manipulation: Crouching Tiger, Nuking Dragon 67 Chapter 6: Death by American Corporate Turncoat: When Greenbacks Trump the Red, White, and Blue 77 Chapter 7: Death by Colonial Dragon: Locking Down Resources and Locking Up Markets Round the World 91 PART III WE WILL BURY YOU, CHINESE STYLE Chapter 8: Death by Blue Water Navy: Why China’s Military Rise Should Raise Red Flags 111 Chapter 9: Death by Chinese Spy: How Beijing’s “Vacuum Cleaners” Are Stealing the Rope to Hang Uncle Sam 127 Chapter 10: Death by Red Hacker: From Chengdu’s “Dark Visitors” to Manchurian Chips 137 Chapter 11: Death by Darth Liu: Look Ma, There’s a Death Star Pointing at Chicago 151 PART IV A HITCHHIKER’S GUIDE TO THE CHINESE GULAG Chapter 12: Death to a Big Planet: Do You Want to Be Fried with That Apocalypse? 171 Chapter 13: Death by Chinese Pogrom: When Mao Met Orwell and Deng Xiaoping in Tiananmen Square 187 Chapter 14: Death by China on China: Shanghaiing the Gene Pool at the Top of the World and Other Earthly Tales 197 PART V A SURVIVAL GUIDE AND CALL TO ACTION Chapter 15: Death by China Apologist: Fareed Zakaria Floats Away 215 Chapter 16: Life with China: How to Survive and Prosper in the Dragon’s Century 233 Epilogue 261 Endnotes 265 Index 287

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Book SynopsisA practical action plan for businesses seeking to adapt and grow in today’s digital market.Trade ReviewSeldom have the effects of digital change on legacy businesses and innovators alike been so succinctly explained. David L. Rogers uses frameworks and case histories to illustrate how and why the times they are a changin'. And more importantly, exactly how to adapt. -- Bob Garfield, cohost of NPR's On the Media In this indispensable (and highly readable) guide, Rogers shares what we can learn from today's greatest digital innovators. Packed with illuminating case studies and practical tools, The Digital Transformation Playbook maps out clear strategies for thriving in the digital age. Don't start a business without it. -- Neil Blumenthal, cofounder and co-CEO, Warby Parker Everyone talks about digital transformation, but here's your chance to truly do it well. David Rogers provides a roadmap that every executive should read. If you're not part of the transformation of your business, it will just happen without you. Read this book and get started! -- Sree Sreenivasan, Chief Digital Office, The Metropolitan Museum of Art Every so often, a book comes along that takes a subject that is mysterious and complex and drills down to its essential essence. Think of David Rogers's The Digital Transformation Playbook as your secret weapon for getting ahead of the extremely disruptive innovations transforming business at a breathtaking speed. You can't afford not to know this stuff! -- Rita McGrath, author of The End of Competitive Advantage Rogers expertly captures the moment we're in-the swiftly changing business landscape brought on by the digital revolution-and gives practical guidance for the decisions every business must make if they want to stay relevant. -- Russell Dubner, president and CEO, Edelman U.S. Rogers explains the changes at the heart of the digital revolution. More importantly, he shows us that change is possible and how any business, no matter its age or industry, can adapt to grow for the future. -- Bernd Schmitt, author of The Changing Face of the Asian Consumer Millions of business executives at all levels are puzzled by how to adapt to the digital world. This book makes the 'solution' to the puzzle quite accessible. -- Bill Duggan, author, Strategic Intuition: The Creative Spark in Human Achievement This well-written work presents applications and techniques that would serve well company managers and students of business. Library Journal (starred review) With practical frameworks and nine step-by-step planning tools, he distils the lessons of today's greatest digital innovators and makes them usable for businesses at any stage. Accountancy IrelandTable of ContentsPreface 1. The Five Domains of Digital Transformation: Customers, Competition, Data, Innovation, Value 2. Harness Customer Networks 3. Build Platforms, Not Just Products 4. Turn Data Into Assets 5. Innovate by Rapid Experimentation 6. Adapt Your Value Proposition 7. Mastering Disruptive Business Models Conclusion Self-Assessment: Are You Ready for Digital Transformation? More Tools for Strategic Planning Notes Index About the Author

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Book SynopsisFor a century, economists have driven forward the cause of globalization in financial institutions, labour markets, and trade. Yet there have been consistent warning signs that a global economy and free trade might not always be advantageous. Where are the pressure points? What could be done about them? Dani Rodrik examines the back-story from its seventeenth-century origins through the milestones of the gold standard, the Bretton Woods Agreement, and the Washington Consensus, to the present day. Although economic globalization has enabled unprecedented levels of prosperity in advanced countries and has been a boon to hundreds of millions of poor workers in China and elsewhere in Asia, it is a concept that rests on shaky pillars, he contends. Its long-term sustainability is not a given. The heart of Rodrik''s argument is a fundamental ''trilemma'': that we cannot simultaneously pursue democracy, national self-determination, and economic globalization. Give too much power to governmentsTrade ReviewReview from previous edition This book takes on the biggest issue of our time - globalization - and eloquently enlarges the debate about the extent and limits of global cooperation * Gordon Brown, MP *In this powerfully argued book, Dani Rodrik makes the case for country-specific paths to economic development and saner, more sustainable forms of growth. A provocative look at the excesses of hyper-globalization, The Globalization Paradox should be required reading for those who seek to prevent the financial crises and unfair trade practices that feed the backlash against open markets * Nouriel Roubini, co-author of Crisis Economics: A Crash Course in the Future of Finance *Dani Rodrik may be globalization's most prominent - and most thoughtful - gadfly. In The Globalization Paradox, he wonders aloud whether extreme globalization undermines democracy - and vice-versa. Read it and you'll wonder, too * Alan S. Blinder, former Vice Chairman of the Board of Governors of the U.S. Federal Reserve *His excellent new book is a sequel to an earlier book about the often disruptive impact of international trade on national labor markets and social policies. The new book develops and extends this theme to include financial globalization... Rodrik concludes by considering how the world economy might be reformed * Robert Rowthorn, Finance and Development *His message is nuanced and rigorous, drawing on history, logic and the latest economic data, he manages to convey it in simple, powerful prose tht any reader can follow * Steven Pearlstein, The Washington Post *Simply the best recent treatment of the globalization dilemma. . . he gives us nothing less than a general theory of globalization, development, democracy, and the state. The book provides the pleasure of following a thoughtful, critical mind working through a complex puzzle. Rodrik writes in highly friendly and nontechnical prose, blending a wide-ranging knowledge of economic history and politics and a gentle, occasionally incredulous, skepticism about the narrow and distorting lens of his fellow economists * Robert Kuttner, The American Prospect *Table of ContentsIntroduction: Recasting Globalization's Narrative ; 1. Of States and Markets: Globalization in History's Mirror ; 2. The Rise and Fall of the First Great Globalization ; 3. Why Doesn't Everyone Get the Case for Free Trade? ; 4. Bretton Woods, GATT, and the WTO: Trade in a Politicized World ; 5. Financial Globalization Follies ; 6. The Foxes and Hedgehogs of Finance ; 7. Poor Countries in a Rich World ; 8. Trade Fundamentalism in the Tropics ; 9. The Political Trilemma of the World Economy ; 10. Is Global Governance Feasible? Is It Desirable? ; 11. Designing Capitalism ; 12. A Sane Globalization ; Afterword: A Bedtime Story for Grown-ups

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Book SynopsisTable of ContentsAcknowledgements xiii Introduction 1 Chapter 1: Grow Big Profits Without Any Effort 7 Why Average Returns Aren’t Normal 11 When the Stock Market Beats Real Estate 12 What’s Inside a Global Stock Market Index Fund? 13 Undressing Stocks with 50 Shades of Gray 13 The Stock Market Stars as the Great Humiliator 17 Fast-Growing Economies Can Produce Weak Returns 19 Bonds Are Protective Nets for Jumpers 21 Can You Lose Money with Bonds? 23 Chapter Take-Away 25 Chapter 2: Don’t Start a Fight with an Escalator 27 Yes, the Financial District Loves You! 28 Global Investors Getting Fleeced 30 Chapter Take-Away 32 Chapter 3: Where Are the Customers’ Yachts? 33 Global Investors Bleed by the Same Sword 34 American Expatriates Run Naked 36 Why Brokers Want to Muzzle Warren Buffett 37 Financial Advisors Touting “The World Is Flat!” 38 Hedge Fund Money Spanked for Its Con 40 Why Most Investors Underperform Their Funds 42 Are Most Financial Advisors Bad People? 43 Chapter Take-Away and Tips 45 Chapter 4: Expats Should Avoid Snakes In Suits 49 The deVere Group Faces Trouble 57 British Expats: Can I Trade You That Diamond for a Big Lump of Coal? 58 The 10 Habits of Successful Financial Advisors . . . Really? 59 When Your Advisor is a Sales Commando 60 Welcoming Sharks into the Seal Pool 61 Masters of the Insured Death Benefit Illusion 65 Free Fund Switching Isn’t a Perk 66 Making Millions off the General Public 66 Fooling the Masses with Numbers 67 When High Fees Meet Gunslingers 68 Chapter Take-Away and Tips 69 Chapter 5: Self-Appointed Gurus and Neanderthal Brains 73 Why Most Investors Should Hope for Falling Markets 77 Are You Cheering for the Right Team? 77 If You’re Just Starting Out, Pray for Stocks to Sputter 79 Should You Worry When Stocks Hit All-Time Highs? 82 The Only Thing That Matters 82 It’s Not Timing the Market That Matters; It’s Time in the Market 84 High Unemployment and High Stock Returns 85 What Can You Miss by Guessing Wrong? 87 Should You Invest a Windfall All at Once? 89 When Investors and Advisors Sabotage Their Rides 89 Are Women Better Investors Than Men? 90 Collar Your Inner Neanderthal 91 Chapter Take-Away and Tips 92 Chapter 6: Investment Advisors with a Conscience 95 Do You Have a Ninja’s Discipline? 96 Qualities of a Good Financial Advisor 96 Investment Professionals Worth Considering 98 Why Many Global Expats are Naming Their Newborns Mark 111 Why are the Entry Points Often High? 113 Chapter 7: Thirty-four Questions Do-It-Yourself Investors Ask 115 1. How do I Purchase ETFs or Indexed Mutual Funds Through a Brokerage? 115 2. What’s the Best Brokerage To Use? 116 3. What’s the Difference Between an Exchange-Traded Index Fund (ETF) and an Index Fund? 117 4. Do Non-Americans Have to Pay US Estate Taxes upon Death if They Own US Index Shares? 118 5. What’s a Sector-Specific ETF? 119 6. Should I Buy an Index that’s Currency Hedged? 120 7. What’s the Scoop on Withholding Taxes? (For Non-Americans) 121 8. Will You Have to Pay Currency Conversions? 123 9. Should I Be Concerned about Currency Risks? 124 10. Do the Unit Prices of ETFs Show Which are Expensive or Cheap? 125 11. If I Have a Lump Sum, Should I Invest It All at Once? 126 12. I’m in Some Expensive Products, but They’re Currently Down in Value. Should I Sell Now or Wait? 126 13. What If I Find a Higher-Performing Bond Index? 127 14. What If I Find a Cheaper ETF? 128 15. Should I Be Most Concerned about Commissions, Annual Account Fees, Fund Costs, or Exchange Rate Fees? 128 16. How Little Can I Invest Each Month? 129 17. Stock Markets Are High. Should I Really Start Investing? 130 18. Should I Buy ETFs from Vanguard, iShares, Schwab or Another Low-Cost Provider? 131 19. Can Muslims Build a Portfolio of Shariah-Compliant Funds? 132 20. What Percentage Should You Have In Stocks and Bonds? 133 21. Could You Build a Portfolio of Socially Responsible Index Funds? 139 22. Why Doesn’t My Brokerage Offer the Funds I Want? 140 23. Why Hasn’t My Bond ETF Risen in Value? 141 24. What If My Bond ETF Is Priced in a Different Currency? 142 25. Are Cryptocurrencies, like Bitcoin, Good Investments? 142 26. Should I Buy a Real Estate Investment Trust (REIT) Index? 144 27. Should I Buy a Smart Beta ETF? 146 28. Should I Invest in Gold? 147 29. Don’t Small-Company Stocks Beat Larger-Company Stocks? 148 30. What If You and Your Spouse Represent Different Nationalities? 150 31. Why Should I Rebalance My Portfolio? 151 32. What Are The Best ETFs To Buy? 152 33. What’s the Difference Between an Accumulating ETF and a Distributing ETF? 153 34. Should I Buy An ETF or Index That Pays High Dividends? 153 Chapter 8: Couch Potato Investing 157 Don’t Bonds Tie You Down? 158 Are You Worried That Bond Interest Rates Are Low? 159 Where Do You Plan to Retire? 160 Are You Retiring in an Emerging-Market Country? 162 The Magic Of All-in-One Portfolio ETFs and Index Funds 162 Chapter 9: Model Portfolios for American Expats 167 Do You Currently Invest with Vanguard? 168 Couch Potato Investing with Vanguard 169 Simple Investing with a Vanguard Stick Shift 172 Vanguard’s Admiral Series Global Two-Fund Portfolio Solutions Socially Responsible Investing 174 Americans Using Interactive Brokers 176 ETF Portfolios with Interactive Brokers 176 Socially Responsible ETF Portfolios 176 Don’t Contribute Illegally to Your IRA 176 What Exactly Is an IRA? 179 Could You Retire And Never Pay US Taxes Again? 180 Chapter 10: Portfolio Models for Canadian Expats 183 Socially Responsible Investing for Canadians 185 Swap-Based ETFs—The Ultimate Legal Tax Dodge 186 What About RRSPs, TFSAs and RESPs? 188 Children’s Education Savings Plans 189 Canadians In Europe 191 European Country Residents not Affected By This Rule 191 For Most Canadians Living In an EU Country 192 One Drawback To Non-Canadian Listed ETFs 193 Repatriation: If You Decide To Move Back 194 Chapter 11: Portfolio Models for British Expats 197 Are The Extra Commission Fees Worth It? 200 The Downside of Vanguard’s LifeStrategy Index Mutual Funds 203 Portfolios of Individual ETFs: For Walking British Buddhas 204 How Important Is UK Stock And Bond Market Exposure? 206 Socially Responsible Investing For British Expats 208 Are You Really Ready To Do This? 210 Chapter 12: Portfolio Models for Australian Expats 213 Socially Responsible Investing For Australians 214 What If You Don’t Want High Exposure to Australian Shares? 217 The Repatriation Benefit of Aussie-listed Shares 218 Tax Laws: Created By The Rich For The Rich? 219 Now Look Deeply Into That Mirror 220 Chapter 13: Portfolio Models for Europeans and Other Nationalities 223 The Home Currency Bias 224 Investors Who Might Not Want Any Home Currency Exposure 226 Socially Responsible Investing 229 Chapter 14: Setting Your Bulls Eye 231 What’s a Better Definition of Wealth? 233 What’s This Ailment Expatitis? 233 Three Decades And Counting With The 4 Percent Rule 234 You and Your Money Can Both Last Longer 237 Part II Retirement or Semi-Retirement In A Low-Cost Country 239 This Personal Decision In Not For Everyone 240 When It’s Not About The Money 241 Chapter 15: Retire A Decade Early In Latin America 245 Mexico: Hot Beaches, Cool Mountains And The World’s Best Expat Social Scenes 246 Costa Rica: Happiest People, Best Wildlife And Environmental Leaders 252 Panama: Idyllic Islands, Popular Mountain Towns and Retirement Discounts Galore 256 Ecuador: Friendly People, Great Climate, And An Ultra-Low Cost Of Living 261 Chapter 16: Retire A Decade Early In Europe 267 Portugal: Crashing Surf, Gorgeous Scenery and Europe’s Best Weather 268 Home Sweet Home 270 From Canada to Portugal for an Easier Pace of Life 271 Spain: Spectacular Beach Walks and Skiing In The Same Day 274 Aerobatics Pilot Chooses To Fly 275 Couple Enjoys Life on Less Than €9000 a Year 275 If You Don’t Have A Pension, How Much Money Would You Need? 277 Eastern Europe: The World’s Best Low-Cost Secret 278 Climate and Safety 279 Why Georgia’s Becoming The New Hot Spot 280 Chapter 17: Retire A Decade Early In Southeast Asia 285 Retiring In Malaysia: Beauty In The Sun 286 Can You Handle The Heat? 286 Top Quality Medical 287 Retiring In Thailand: The Land of Smiles 289 Conclusion 295 Low-Cost Retirement Country Resources 297 Index 303

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Book SynopsisNot solely covering new products, Innovation Management focuses on new services and new business models; in doing so, it provides an introduction to new business development. The book follows the logic of the innovation process, from idea development via selection to implementation, and discusses these topics both on the level of the company and individual projects. Its content is evidence-based, but with many practical examples. This textbook ensures up-to-date subject knowledge by providing a contemporary approach: novel methodologies such as design thinking, lean innovation and open innovation are included. Exercises and discussion questions at the end of each chapter enable self-testing and reflection. Comprehension of new topics is aided by an in-margin glossary and further multimedia links on the companion website - bloomsburyonlineresources.com/innovation-management. It is an essential resource for undergraduate students seeking a rigorous and science-based, yet accessible andTrade ReviewThis comprehensive textbook incorporates the latest thinking and academic research in innovation management. It offers a wealth of relevant examples from a variety of industries and practical exercises which will enable students to apply what they have learnt in the classroom and experience first-hand what it means to be an innovation manager. * Paola Criscuolo, Professor of Innovation Management, Imperial College London, UK *A comprehensive, insightful yet elegant book that takes a novice to this topic by hand and then eruditely walks them through the various facets of innovation management. Both students and instructors will benefit from the author’s skilful treatment of the various complex multi-disciplinary threads, including strategic, operational, technological, human resource, legal and financial, that constitute innovation management in practice. When compared to other heavy-breathing introductory tomes, this book is a refreshing and delightful introduction to innovation management. * Anup Nair, Teaching Fellow, University of Strathclyde, UK *Uniquely comprehensive and accessible, Jan van den Ende’s book covers both the “classics” and more contemporary topics in innovation management. By linking concepts and frameworks from theory with examples and cases from practice, this book will enable both the understanding and the application of innovation management principles in different contexts. * Marcel Bogers, Professor of Open and Collaborative Innovation, Eindhoven Institute of Technology, Netherlands *This book provides clear insights on how to manage innovation using traditional and contemporary approaches. It demonstrates practical and effective methodologies for bringing innovation to the core of businesses and organisations, which are contextualised through a wide array of case studies and with visualisations to explain concepts, thus making the book an excellent foundation resource for university students and practitioners. * Osikhuemhe Okwilagwe, Senior Lecturer in Strategy, Bournemouth University, UK *Contemporary, timely and accessible: this book will benefit students and practitioners in their understanding of the importance of innovation management in strategies for companies and other organizations. A pleasure to read! * Cees van Beers, Professor of Innovation Management, TU Delft, Netherlands *Innovation has become a key capability for all organizations in the 21st century. Successful innovation management must get many decisions right on both the project level and the firm level. Jan van den Ende’s very readable introductory text brings together these knowledge areas, fusing masterfully academic research and practical advice. * Sebastian Fixson, Professor of Innovation and Design, Babson College, USA *This book provides a novel and very interesting approach to innovation management. It offers readers a perspective which is both multi-layered (in the sense that it offers footholds for innovation managers as well as innovation actors) and integrated (in the sense that the book addresses most of the core elements not in isolation, but connected to the processual dimension of innovation). All of this is not in abstracto, but enriched and illustrated by lots of short cases and examples and stretches from the very early strategic and search phases to the conclusion of the innovation activities. * Frido Smulders, Professor of Entrepreneurial Engineering by Design, TU Delft, Netherlands *This timely book journeys the readers through the logic of innovation activities from idea development, to selection to implementation by applying contemporary cases to critical concepts. A must-read for students of the discipline, entrepreneurs looking to start-up and corporate innovators including executives and project managers who are vested with key innovation management responsibilities. * Subra Ananthram, Associate Professor of Business and Innovation, Curtin University, Australia *Innovation Management should be widely read by students as well as practitioners and scholars. It provides clear understanding of the organizational context – projects and project-based firms – within which innovation in products, services and business models takes place and must be carefully managed. It is an important, opportune and accessible book. * Andrew Davies, Professor of Innovation Management, University of Sussex, UK *This textbook is a student-friendly starting point for the study of innovation management. It covers the key areas across the innovation process, from idea generation to successful implementation. Students will find the link of academic theories with real-life cases and hands-on exercises a refreshing approach to deepening their knowledge. * Philip Steinberg, Assistant Professor, University of Groningen, Netherlands *Table of ContentsPART ONE: INTRODUCTION 1: Innovation management and new business development PART TWO: IDEA GENERATION 2. The front end of innovation 3. Design thinking PART THREE: INNOVATION STRATEGY 4. Innovation Strategy 5. Portfolio Management PART FOUR: ORGANIZING INNOVATION 6. Managing Projects 7. Organizing for Innovation 8. Open Innovation PART FIVE: INNOVATION IN SPECIFIC TYPES OF FIRMS 9. Entrepreneurship 10. Innovation in project-based and multinational firms PART SIX: CONCLUSION 11. The future of innovation management and new business development References Index.

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Book Synopsis''A truly gripping narrative . . . The fact that Tett is able to reproduce such raw private communications is a tribute to her journalistic abilities'' Dominic Lawson, Sunday Times''Her blow-by-blow story is an impressive piece of detective work. She pulls back the curtain on a closed, unaccountable world of finance'' Will Hutton, GuardianIn the mid 1990s, at a vast hotel complex on a private Florida beach, dozens of bankers from JP Morgan gathered for what was to become a legendary off-site meeting. It was a wild weekend. But among the drinking, nightclubbing and fist-fights lay a more serious purpose - to assess the possibility of building a business around the new-fangled concepts of credit derivatives.The group at the heart of this revolution was an intense team, made up of individuals with a supreme sense of loyalty to each other and to the bank - for years, nothing could break them apart. But when, finally, the team dispersedTrade Review** 'A truly gripping narrative . . . The fact that Tett is able to reproduce such raw private communications is a tribute to her journalistic abilities * Dominic Lawson, SUNDAY TIMES *** 'Her blow-by-blow story is an impressive piece of detective work. She pulls back the curtain on a closed, unaccountable world of finance * Will Hutton, GUARDIAN *** 'An absorbing 15-year gallop across the Wild West of the world's financial markets . . . Tett sketches a system in the grip of a great error, emanating outwards from a cadre of elite traders who were able to repel any attempt to monitor, question or restrain them * Stephen Foley, INDEPENDENT *** 'A very readable, well-informed account of the way investment bankers invented, promoted and profited from the . . . financial products that were at the heart of the financial collapse * Vince Cable, Daily Telegraph *

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Book SynopsisOffers an understanding of the financial heritage, along with value investing insights for various types of markets and financial environments.

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Book SynopsisBoost sales results by zeroing in on the metrics that matter mostâœSales may be an art, but sales management is a science. Cracking the Sales Management Code reveals that science and gives practical steps to identify the metrics you must measure to manage toward success.ââArthur Dorfman, National Vice President, SAPâœCracking the Sales Management Code is a must-read for anyone who wants to bring his or her sales management team into the 21st century.ââMike Nathe, Senior Vice President, Essilor Laboratories of AmericaâœThe authors correctly assert that the proliferation of management reporting has created a false sense of control for sales executives. Real control is derived from clear direction to the fieldâand this book tells how do to that in an easy-to-understand, actionable manner.ââMichael R. Jenkins, Signature Client Vice President, AT&T Global Enterprise Solutions âœThere are things that can be managedTable of ContentsPART 1 Metrics, Metrics EverywhereCHAPTER 1 CRM, Reporting, and a False Sense of ControlThe War RoomGot Control?The Source of the ProblemHow Sales Has Trailed Its PeersPART 2 The Sales Management Code . . . Cracked!CHAPTER 2 What Can We Really Manage?Great Sellers Evolve into Great Managers . . . Maybe?It’s the Sales Manager, StupidCan You Manage a Number?Our Journey BeginsThe QuestionActivities, Results, and the Stuff In-BetweenThe Code Begins to CrackCHAPTER 3 Business Results—the Company’s HealthBack to the War RoomDoing WellThe Problem with “Managing by Results”CHAPTER 4 Sales Objectives—the Sales Force’s MandatesSmile . . . For a WhileBehold, the Sales ObjectiveStuff for Sales Management to Worry AboutThe Sales Force as Ground CoverThe “Capable” Sales ForceAcquire, Retain, Grow, RepeatSell Something . . . but Not Just AnythingThe Sales Force: Revenue Machine or Strategic Weapon?CHAPTER 5 Sales Activities—the Drivers of Sales PerformanceThe Missing Metrics on the WallSales Processes, You Say?The Building Blocks of ControlFact: Better Processes = Better Sales PerformancePART 3 Using the Code to Manage Your Sales ForceCHAPTER 6 Building the Foundation for ControlThe Building BlocksWhich Sales Process Is Best for Our Company?Rightsizing Your Sales ProcessOff the Shelf or Off the Mark?Does That Also Come in Gray?CHAPTER 7 Selecting and Collecting Your MetricsIf Sales Management Were a SnapChoosing Activity, Objective, and Result MetricsBringing Back the SmilesThe Shape of Things to ComeLearning to Let GoSpeaking of Reports . . .CHAPTER 8 Managing with Processes and NumbersNow It’s Time to ManageManaging Call ManagersManaging Opportunity ManagersManaging Account ManagersManaging Territory ManagersAnd Sales Force EnablementWhich Process for Which Objective?The Treasure MapAn Advanced Degree: Selecting A-O-Rs for the Individual SellerCHAPTER 9 Mission AccomplishedIn ReflectionThe Ultimate Status CheckAnd Finally . . .Appendix: Troubleshooting GuideIndex

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Book SynopsisPractical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership.Trade Reviewmuch-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be. (Publicnet.co.uk, May 2011).Table of Contents1 A Note from the Authors. 2 A Roadmap for This Book. 3 Now What? 4 How to Get the Most from This Book. Part I Succeeding in Your Transition to Leadership. 5 Common Concerns About the Transition to Leadership. 6 Improving Your Results by Understanding the Critical Components of Your Leadership Role. 7 Confronting Important Changes You Face as a New Leader. 8 Your Unseen Impact as a Leader and Why You Should Understand It. 9 Why You Must Give Up Control to Gain Influence. 10 How to Use the Power of Expectations for Greater Results. Part II Change. 11 Before We Go Too Far, or the Nature of Change. 12 If Change Is a Choice, How Do We Decide? 13 How to Diagnose Why People Won't Change. 14 Why All Change Isn't Created Equal, but the Principles Still Apply. 15 How Do I Communicate Change Most Effectively? 16 But What About Resistance? Part III Communication. 17 Why You Need a Communication Model. 18 Using the DISC Model of Human Behavior to Understand People. 19 How You Can Connect and Communicate Better with People. 20 Beyond Behavior: Using the DISC Model to Understand What Motivates People. 21 The Nuts and Bolts of Communicating with Each Style. 22 How to Make Your Communication More Powerful, Persuasive, and Memorable. 23 The Other Side of Communication: Becoming a Better Listener. 24Your Kick Start to Winning Presentations. Part IV Coaching. 25 Coaching The ABCs of Coaching Success. 26 Feedback The Heart of All Coaching. 27 How to Use the Four Types of Feedback. 28 How to Give Feedback. 29 Performance Evaluations in the Real World. 30 How Do We Show Our Support? 31 A Practical Coaching Model to Help You Succeed as a Coach. Part V Collaboration. 32 How You Can Apply the Seven Keys to Better Meetings. 33 Understanding What Happens When Groups Become Teams. 34 How Teams Develop and How You Can Help Them. 35 How Can I Achieve Greater Team Success? 36 Speaking of Conflict (Because We Know You're Wondering About It). 37 Common Conflict Questions and Their Answers. 38 Using a Process: The Five Ds of Workplace Conflict Resolution. 39 The Seven Deadly Sins of Conflict Resolution and How to Avoid Them. 40 Applying Assertive Communication Techniques. Part VI Commitment to Success. 41 Are Goals Really That Important? 42 Goal Success Starts with You. 43 Beyond SMART: The Keys to Goal Setting. 44 How to Set Goals with Others. 45 What Is the Right Attitude to Support Goal Achievement? 46 Moving From Goal Setting to Goal Getting. References. Acknowledgments. About the Authors. Additional Resources. Index.

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Book SynopsisWith a new foreword by Ken BlanchardAdapting One Minute Manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people.Leadership and The One Minute Manager goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.

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Book SynopsisTAKE THE PAIN OUT OF PRESENTATIONS.Terrified of speaking in front of a group? Or simply looking to polish your skills? No matter where you are on the spectrum, this guide will give you the confidence and the tools you need to get results.Written by presentation expert Nancy Duarte, the HBR Guide to Persuasive Presentations will help you: Win over tough crowds Organize a coherent narrative Create powerful messages and visuals Connect with and engage your audience Show people why your ideas matter to them Strike the right tone, in any situation Trade Review"This concise, yet packed little book might contain all you need to know about giving a better presentation... If you do any kind of public speaking, or want to, this book will be extremely helpful and useful." -- 800 CEO READ

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Book Synopsis- Pay brand-new employees $2,000 to quit- Make customer service the responsibility of the entire company-not just a department- Focus on company culture as the #1 priority- Apply research from the science of happiness to running a business- Help employees grow-both personally and professionally- Seek to change the world- Oh, and make money too . . .Sound crazy? It''s all standard operating procedure at Zappos, the online retailer that''s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine''s annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earTrade ReviewThis book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical. -- Tim Ferriss, #1 New York Times Bestselling Author Of The 4-Hour Workweek In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness. -- Gretchen Rubin, Author Of The Happiness Project

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