Business and Management Books
Thomas Nelson Publishers The 21 Most Powerful Minutes in a Leaders Day
Book SynopsisBest-selling author and leadership expert John Maxwell shows that setting aside twenty-one minutes every day to consider critical issues will make any leader more effective.
£16.71
Hyperion How to Become a Rainmaker
Book Synopsis
£16.73
Hachette Book Group USA Every Move Must Have A Purpose
£16.15
Hachette Book Group USA The Path
Book Synopsis
£999.99
John Wiley & Sons Inc Workplace by Design
Book SynopsisChallenging conventional notions of space based on hierarchy and status, the authors show how team environments, non-territorial offices and other strategies can support business objectives, energize employees and result in a more competitive organization.Trade Review"Workplace by Design provides executive leadership with thenecessary expert advice and technical guidance to deliver andmanage the new workplaces in a way that matches exceptional costsavings with extraordinary organizational effectiveness."--Michael A. Bell, director, Corporate Real Estate, The Dun& Bradstreet Corporation "This book picks up where Handy's The Age of Unreason leavesoff. It poses a case for a leader to contemplate his or her companyas an 'ecosystem' and to reframe issues of the employee environmentas akey strategic function and not a tactical after thought."--Laurie Coots, director of Business Development,Chiat/Day ??A very readable and practical book?Offers a number ofinteresting perspectives on organisational consulting?? (TheOccupational Psychologist, December 2002)Table of ContentsPart One: The Workspace as a Tool for Achieving Goals. 1. Space: The Organizations Second Most Expensive Resource. 2. Understanding Organizational Ecology. 3. Rethinking Status, Identity, and Space. 4. Designing to Accommodate Change. 5. Making Space for Teamwork. 6. Creating a Healthy Environment. 7. Supporting Remote Work. 8. Making Effective Use of Non-Territorial Offices. 9. Developing an Integrated Workplace Strategy. Part Two: Putting Space to Work. 10. Up-Front Planning: Launching a Vision-Driven Workplace. 11. The Role of Leadership: Championing the Workplace Vision. 12. Quality and Return on Investment: Spending Money Where It WillMake a Difference. 13. Making It Happen: Turning Workplace Vision Into Reality.
£28.79
John Wiley & Sons Inc Catalytic Leadership
Book SynopsisJeff Luke''s book is simply outstanding and a must read for those public leaders interested in advancing the common good. ?John Bryson, professor of planing and public affairs in the Hubert H. Humphrey Institute of Public Affairs at the University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations This groundbreaking guide presents a new kind of leadership that addresses the complex problems facing today''s public leaders. These issues?such as economic development, homelessness, teen pregnancy, and many others?are interconnected in nature and have no quick fix solutions. Leaders in federal, state and local agencies must reach out beyond their boundaries to engage a much broader group of stakeholders to create sustainable strategies to address them. The catalytic leader brings together diverse individuals from multiple agencies to address interconnected public problems and work together toward solutions. Filled with case Trade Review"Jeff Luke's book is simply outstanding and a must read for those public leaders interested in advancing the common good." --?John Bryson, professor of planning and public affairs in the Hubert H. Humphrey Institute of Public Affairs at the University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations "This is a must read for anyone interested in having a positive impact on the future of his or her community." --?Randall Franke, Commissioner, Marion County, Oregon "Jeff Luke has courageously taken on describing in depth what it takes to make progress in an interconnected world. He has done it by recognizing that the new complex stew of theory, practice, and personal skills are what policy makers need for success. Jeff Luke is a keen observer and thoughtful commentator on leadership for the next century." --?Beverly Stein, chair and chief executive, Multnomah County Board of CommissionersTable of ContentsTHE CHALLENGE FACING PUBLIC LEADERS. The Interconnected Nature of Public Problems. Defining Public Leadership. THE CATALYTIC TASKS OF PUBLIC LEADERSHIP. Raising Awareness: Focusing Public Attention on the Issue. Forming Working Groups: Bringing People Together to Address the Problem. Creating Strategies: Stimulating Multiple Strategies and Options for Action. Sustaining Action: Implementing Strategies and Maintaining Momentum. THE FOUNDAMENTAL SKILLS FOR CATALYTIC LEADERS. Thinking and Acting Strategically. Facilitating Productive Working Groups. Leading from Personal Passion and Strength of Character.
£40.38
John Wiley & Sons Inc Paradoxes of Group Life
Book SynopsisDuring the past decade, leaders have increasingly relied on self--managing work groups, multifunctional teams, and cross--national executive groups to create the organization of the future.Trade Review"Paradoxes of Group Life is probably the most important volume ongroup dynamics written within the last twenty years. It hasinfluenced an entire generation of scholars andmanager-leaders?often without the explicit recognition it deserves.For those who are ready, this work offers thoughtful, clear andenriching concepts about the most troubling and potentiallyliberating elements of group life." (Clayton P. Aldefer, Ph.D.,ABPP, distinguished professor of organizational behavior, RutgersUniversity Graduate School of Applied and Professional Psychology;editor, Journal of Applied Behavioral Science) "Smith and Berg have provided a new and interesting frame ofreference for the study of behavior in groups that iscomprehensive, often counterintuitive, and interesting." (LeopoldGruenfeld, professor of organizational behavior, New York StateSchool of Industrial and Labor Relations, Cornell University,Administrative Science Quarterly) "Professionals and academics will find a very intelligent andvaluable examination of many classical theories of personality andgroup interaction. Involving ourselves in the Smith and Berg modelwas, without a doubt, educational and intellectually provocative."(Samuel A. Culbert, Graduate School of Management, University ofCalifornia, Los Angeles, and Oscar Ortsman, Departement desSciences Economiques, Humaines et Sociales, Ecole Centrale deParis, Academy of Management Review) "Paradoxes of Group Life is an empowering book ofpossibilities....It is a book that proposes that we think aboutgroups in a different way and that by thinking in that way, we opennumerous possibilities for altering the nature of social systems.It is in illustrating this way of thinking that this book has donea very good job, and it is in the possibilities that stem from thisway of thinking that this book gains a power beyond what itsimmediate subject appears to be." (Jeffrey D. Ford, associateprofessor of management and human resources, Ohio State University,Contemporary Psychology)Table of ContentsPart One: Locating Paradox. 1. Defining Paradox. 2. Tracing the Roots of Paradoxical Thought. 3. Understanding Paradoxical Processes: Negation, Self-Reference,and Double Bind. 4. The Sources of Paradox in Group Dynamics. Part Two: Exploring Paradox. 5. Paradoxes of Belonging: Identity, Involvement, Individuality,and Boundaries. 6. Paradoxes of Engaging: Disclosure, Trust, Intimacy, andRegression. 7. Paradoxes of Speaking: Authority, DepAndency, Creativity, andCourage. 8. Contextual Influences: The Process of Importing and ExportingFrames of Reference. 9. Intergroup Influences: The Paradoxes of Scarcity, Perception,and Power. Part Three: Applying Paradox. 10. The Cycles of Group Movement and "Stuckness". 11. Using Paradoxical Thinking in Organizational Analysis: A CaseStudy.
£40.38
John Wiley & Sons Inc Building the It Consulting Practice
Book SynopsisFocuses on the basics of building a consulting business, discussing such issues as the creation of a marketing message, the design of a firm-wide delivery methodology, and the recruitment and retention of world-class sales and talent.Trade Review"…he intelligently observes his field and takes sound positions on almost everything." (Consulting to Management, Vol 15, no. 2; 6/1/2004) “…the essential first step in the path towards success as an IT services firm entrepreneur, manager, or consultant…” (mcsemag.eu.org March 20, 2003)Table of ContentsAcknowledgments. Preface. ONE: What Is the IT Consulting Business? The Size and Shape of the Business. The Range of Service Possibilities. Common Elements. TWO: The Structure of the Practice. Sole Proprietor. Partnership. Corporation. Elements in Common. Putting It All Together. Interview with Ken Taormina. THREE: The Basic Financial Model. Utilization. Rate. Fee Capacity. Measuring Performance. FOUR: Vision and Mission. Broad or Deep? Strategic Planning. The Planning Process. The Vision Thing. From Products to Services. The Lessons of Migration. FIVE: Process and Methodology. A Sales Planning Process. A Proposal Process. A Scope of Work Standard. A Stakeholder Participation Process. A Risk Analysis Process. A Project Planning Process. A Status Reporting Process. A Set of Solution-Specific Toolkits. A Change Management Process. An Issues Management Process. A Post-Project Review to Assess Customer Satisfaction and Gather Lessons. Interview with Malcolm Frank. SIX: Sales and Marketing. Challenges. The Four R's of Service Marketing. Selling the Intangible. Interview with Andrew Bibby. SEVEN: Organizational Culture. Recruiting for Attitude and Motivation. Ethics and Professional Responsibility. Accountability. Open Book Management. Coaching and Mentoring. Atmosphere. EIGHT: Consultant Development. Technical Training. Project Skills Development. Communication and Advisory Skills Development. Business Skills Development. Project Assignments. Mentoring. NINE: Growing and Improving the Firm. Growing the Firm. Improving the Firm. TEN: Conclusion. Bibliography. About the Author. Index.
£45.12
Wiley On Leading Change A Leader to Leader Guide 72 Frances Hesselbein Leadership Forum
Book SynopsisPart of "The Leader to Leader Guides" which are drawn from the Drucker Foundation's award-winning journal "Leader to Leader".Table of ContentsIntroduction. About the Editors. 1. The Key to Cultural Transformation (Frances Hesselbein). 2. Strategies for Change Leaders (A Conversation Between Peter F. Drucker and Peter M. Senge). 3. Lessons for Change Leaders (Peter M. Senge). 4. Leading Transition: A New Model for Change (William Bridges and Susan Mitchell). 5. The Enduring Skills of Change Leaders (Rosabeth Moss Kanter). 6. Managing Segment Zero (Andrew S. Grove). 7. Management by Commitments (Donald N. Sull). 8. The Age of Connective Leadership (Jean Lipman-Blumen). 9. Sustaining Growth: The Business of Leaders (An Interview with William C. Steere Jr.). 10. Reinventing Management Development (Mark C. Maletz and Jon R. Katzenbach). 11. The New Age of Persuasion (Jay Conger). 12. How to Lower the Risk in CEO Succession (Ram Charan). Index.
£18.99
John Wiley & Sons Inc Fundraising for the Long Haul
Book SynopsisIn this companion to her classic, Fundraising for Social Change, Kim Klein distills her 25 years of experience and wisdom to provide the practical guidance for sustaining a long-term commitment to social change for organizations that are understaffed and under-resourced. Part of the new Kim Klein's Chardon Press Series from Jossey-Bass which focuses on providing fundraising and organizational development tools for community-based and social change organizations.Table of ContentsForeword v Acknowledgments vii Introduction ix Section 1 You Can Learn from My Mistakes 1 Lesson 1 The Importance of Prospect Research 3 Lesson 2 The Importance of Being Straightforward 6 Lesson 3 Practice Makes Perfect--or at least able to do the job 10 Lesson 4 The Pitfalls of Projecting Your Insecurities onto Others 12 Lesson 5 Haste Makes Waste 14 Lesson 6 The Importance of Process 17 Section 2 How to Have a Healthy Fundraising Program 23 Chapter 1 The Elements of a Healthy Fundraising Program 25 Chapter 2 The Elements of a Healthy Development Office 35 Chapter 3 Characteristics of a Healthy Fundraiser 45 Section 3 Common Obstacles to a Healthy Fundraising Program 55 Chapter 4 Founder's Syndrome 57 Chapter 5 The Organization Veers Away from Its Mission 71 Chapter 6 The Truth About Boards (and Fundraising) 89 Chapter 7 When Fundraising Strategies Wear Out 103 Chapter 8 Taking Donors for Granted 111 Section 4 Using Strategies Effectively Over Time 117 Chapter 9 Fundraising and Strategic Planning 119Chapter 10 Savings Accounts, Reserve Funds and Endowments 127 Chapter 11 Nonprofit Does Not Equal Anti-Profit: Getting Comfortable with Making Money 135 Chapter 12 Collaborative Fundraising 145 Chapter 13 Fundraising for the Long Haul 153 Bibliography 157 Index 159
£22.79
John Wiley & Sons Inc Advanced Facilitation Strategies
Book SynopsisFrom Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors. Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to Become better at diagnosing facilitation assignments and creating effective process designs Broaden their repertoire of tools to make impromptu deTable of ContentsIntroduction xi 1 – Advanced Strategies Overview 1 Your Personal Philosophy of Facilitation 3 The Three Levels of Competence 5 Where Are You Now?—Self-Assessment 7 The Power of Your Presence 13 Personal Projection Assessment 14 What is O.D.? 16 Working as a Consultant 17 Two Forms of Consulting 18 Expanding Your Power Base 19 Gaining the Authority to Facilitate 22 Losing the Facilitator Role 23 Maintaining and Regaining the Role 25 The Two Types of Interventions 27 Deepening Your Process Responses 28 Managing the Role of Leaders 31 When the Boss is in the Room 32 Enhancing Your Questioning Skills 34 Asking Complex, High Quality Questions 36 Advanced Facilitation in Action 38 Advanced Skills Observation Sheet 39 Debriefing Your Experience 40 The Five Rules of Facilitation 41 2 – The Complexities of Decision Making 45 Shifting Group Focus from “What” to “How” 47 Decision Dilemma #1 – Lack of Clarity About Whether the Group 48 Is Making Decisions Decision Dilemma #2 – Lack of Clarity About Empowerment 53 Decision Dilemma #3 – Confusion About Which Decision-Making Method to Use 55 Decision Dilemma #4 – Use of Positional Processes 57 Decision Dilemma #5 – The Presence of Group Think 59 Decision Dilemma #6 – Lack of Techniques to Overcome Blocks to Agreement 61 Decision Dilemmas Summary Chart 63 More on Decision-Making Options 64 More on Compromise 64 Overcoming Problems with Compromise 65 More on Majority Voting 66 Overcoming Problems with Majority Voting 66 More on Multivoting 67 Overcoming Problems with Multivoting 68 More on Consensus Building 69 Comparing Consensus and Consensus Building 70 Overview of the Consensus-Building Process 71 Overcoming Problems with Consensus Building 72 Tools Overview 73 The Decision-Making Roadmap 74 Decision-Making Checklist 75 Decision Effectiveness Exit Survey Elements 76 Decision Effectiveness Survey 77 3 – Conflict Management Strategies 79 Operating Under Mistaken Assumptions 81 The Importance of Making Interventions 84 Knowing When to Intervene 85 Nine Ways to Intervene 86 The Art of Positive Confrontation 90 Monitor Your Self-Talk 92 When Nothing Works! 93 Conflict Senerios: 1. Role Confusion – What’s a facilitator? 94 2. The Personal Attack – Who are you anyway? 96 3. Lack of Authority – You can’t facilitate me! 98 4. Unclear Meeting Goal – What’s this about? 100 5. Agenda Overload – We’re going to discuss all that!?! 102 6. Mistaken Assumptions – Who told you that? 104 7. Hidden Agendas – Wish we were talking about the real issues. 106 8. Resistance and Lack of Buy-in – What’s in it for me? 108 9. Resistance to Process – Don’t fence us in! 110 10. Lack of Norms – We don’t need rules! 112 11. Ignoring Group Norms – Oh those rules! 114 12. The Over-Participant – And furthermore 116 13. The Under-Participant – I have nothing to add! 118 14. The Positional Debate – I’m right; you’re wrong! 120 15. The Joker – Aren’t I Funny! 122 16. Side-Chatters – Psst, Psst, Psst 124 17. Side-Trackers – On another note 126 18. Blocking – I simply won’t support this decision. 128 19. Unresolved Conflicts – This goes way back! 130 20. Cynicism – Why bother! 132 21. Sarcasm – This is typical of you! 134 22. Stuck – Are we still talking about that? 136 23. Conflict Erupts – Let me tell you how I really feel! 138 24. A Member Storms Out – I’m not listening to this! 140 25. Unwilling to Take Responsibility – I’m not doing it! 142 26. Losing Authority – Have I lost you? 144 27. Blocked Consensus – Why can’t we agree? 146 28. Lack of Closure – Let’s finish this later. 148 29. Lack of Feedback – Let’s talk later! 150 30. Lack of Follow-Through – Nothing ever happens! 152 4 – Consulting Strategies for Facilitators 155 Step 1 – Assessment 158 Question Development 160 Sample Assessment Questions 161 Checklist for Conducting Effective Interviews 163 Identifying the Client 164 Data Analysis Worksheet 165 Step 2 – Design 166 Session Design Worksheet 168 Session Design Components 170 Session Design Template 172 Design Checklist 173 Step 3 – Contracting 174 Proposing a Process Design 176 Dealing with Resistance 178 Characteristics of a Strong Contract 179 Sample Letter of Agreement 180 Step 4 – Implementation 182 Starting a Facilitation 184 During a Facilitation 184 Ending a Facilitation 185 Planning for Action 186 Troubleshooting the Action Plans 187 Step 5 – Follow-up 188 Monitoring and Evaluating Results 190 Reporting on Progress 191 Meeting Evaluation Form 192 5 – Essential Processes for Facilitators 193 Strategic Planning 195 Change Management 198 Project Management 201 Benchmarking 204 Priority Setting 207 Large Group Problem Solving 210 Process Improvement 214 Survey Feedback 217 Win/Win Negotiation 220 Customer Service Improvement 224 Team Launch 227 New Leader Integration 230 Conflict Mediation 233 Coaching 237 References 241 About the Author 245 How to Use the Accompanying CD-ROM 247
£55.10
John Wiley & Sons Inc Rapid Results
Book SynopsisRapid Results! shows how to make large-scale changes succeed by using 100-day results-producing projects to develop this vital implementation capability. Written by Robert H. Schaffer, Ronald N. Ashkenas, and their associatesleaders in the field of change managementRapid Results! describes an approach that has been field-tested by real organizations of every size and description to improve performance and speed the pace of change. Rapid results projects produce results quickly, introduce new work patterns, and enable participants to learn a variety of lessons about managing change. Step by step, the book describes how the use of rapid-cycle, or 100-day, projects will multiply your organization''s power to succeed at large-scale change. Schaffer and Ashkenas specifically outline the concept behind 100-day projects and show you how to Set up the architecture to implement rapid results projects Improve operational performance and also attain hTrade ReviewIn the business world, it's all about rapid results. Schaffer and Ashkenas are here to make sure your company is maintaining the pace. In the lightning-fast business landscape of the 21st century, managers are expected to produce solid results, quickly. According to the authors, the key to creating widespread, lasting progress begins with achieving rapid results at the micro level—as you engineer small victories, your company will build a solid foundation for future, more global success. With their 100-day projects, the authors lay the groundwork for organizations to experience marked success at the micro level, which will eventually lead to increased productivity and the ability to implement necessary reorganization on the larger management level. Some of key points include the necessity of mobilizing large groups of people to initiate change, the importance of creating a unique transformation plan for your company and the significance of applying these principles in developing countries. Both authors bring a record of proven success coaching CEOs and other upper-level management, and they provide copious examples of rapid results successes, including Georgia-Pacific, Citigroup, U.S. Borax and United Aluminum. In an arena where quick success is paramount, learn the tools of Rapid Results or get left behind. (Kirkus Reports Business Newsletter, October 2005) "In an arena where quick success is paramount, learn the tools of Rapid Results or get left behind." (Kirkus Reports) "Ownership of the idea doesn’t matter. What does matter is that the approach works." (CIO Insight Magazine Review by Paul B. Brown, October 2005) Table of ContentsPreface vii Part One: Implementation Capability: Strengthening the Weakest Link 1. A Thousand Cures: Which One is Right? 3 2. The Potential is There to Respond 17 3. Start with Results, Not Preparations 31 Part Two: Rapid Results: Expanding Implementation Capability 4. Gain Rapid Results on Key Goals 51 5. Mobilize Large Numbers of People in Change 73 6. Build Your Own Unique Transformation Process 97 7. Georgia-Pacific Takes It All the Way 111 Part Three: Using Enhanced Implementation Capability to Execute Large-Scale Change 8. Make Acquisitions and Mergers Succeed 133 9. Unleash Implementation Capacity in Developing Countries 153 10. Spark Strategic Momentum with Rapid Results 173 11. Develop Leaders Through Results Achievement 193 Part Four: Conclusion 12. Challenge for Leaders: You Can Make It Happen! Will You? 213 Notes 231 Acknowledgments 237 The Authors 239 Index 243
£24.29
Springer Financing the World Economy in the Nineties 18 Financial and Monetary Policy Studies
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Springer Understanding Economic Behaviour 11 Theory and Decision Library A
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