Business and Management Books

a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisShows salespeople how to take a leadership role in today's team-to-team selling environment, outlines new sales opportunities, and discusses cooperative selling strategies.

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Book SynopsisSynopsis coming soon.......

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThe Complete 101 Collection includes material that in true Maxwell style helps readers reach their potential at any stage in their career. It can be thought of as a crash course in leadership, a practical tool to sharpen the core fundamentals every professional needs.

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Book SynopsisSerial entrepreneur and business visionary Dale Partridge reveals seven core beliefs that create success by putting people first.

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Book SynopsisHappiness and success are goals we all strive for. But how do we achieve these goals, and how do we protect ourselves if we fail? The answer lies within the power of the mind.Dr. Joseph Murphy, one of the world''s best—known authorities on the power of the subconscious mind, shows readers not only how to unleash this power, but how to harness it and effectively use it to change their lives. Fully updated to reflect the sensibilities of the 21st century, this revised edition of a self—help classic is the key to overcoming the psychological barriers that stand in the way of greater material, spiritual, and emotional wealth.

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Book SynopsisTake control of your job, get noticed, and get ahead-no matter what's happening in the job market. Times are tough. There's no denying that. Most of us feel lucky enough just to have a job, let alone hope for a promotion. But who says a rough economy has to hold you back? How to Say It: Be Indispensable at Work will help you be the one who gets ahead when others are just getting by.Jack Griffin shows you how to make yourself irreplaceable and indispensable in your workplace and in your industry. You'll learn how to demonstrate your value and potential to your boss, coworkers, and staff--as well as to prospective employers. This book will help you work wisely and well in any economy so you can build your career, your future, and your personal brand. You'll discover how to: Assess the state of your workplace, company, and industry. Take a frank inventory of your skills and competencies and sell them effectively. Master aTable of Contents Preface: Irreplaceable, Indispensable, Incredible You xi Part 1 Finding Facts and Facing Facts 1 Reality Check 3 2 Get Hold of Yourself 13 3 Dig for Buried Treasure 23 4 Taking Aim 43 Part 2 Standing Out and Fitting In 5 Uncommon Courtesy 65 6 From Office Politics to Office Diplomacy 91 7 Be the "Go-To"Brand 107 8 Creating Satisfaction 133 9 Hard Heads, Hard Hearts, and Hard Asses 155 Part 3 Holding On and Breaking Through 10 A Handbook of Hazards 169 11 The Indispensable Network 183 12 Stepping Out and Stepping Up 197 Index 215

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Book SynopsisThere are approximately 35 million business to business sales reps in the country selling everything from books and computers to furniture and flooring. They know as well as anyone that selling to other businesses is not the same as selling to consumers. Businesses have different budgets, needs, demands, and expectations from those of general consumers. That means an entirely different skill set is required of business to business sales reps.How to Say It: Business to Business Selling is the only book of its kind that caters exclusively to business to business sales professionals. Its short chapters provide tips and strategies tailored especially for the unique business to business selling process. You'll learn how to:Motivate Yourself to Sell Craft an Elevator Pitch Find Hot Sales Leads Make a Cold Call Use Voicemail to Sell Give a Sales Presentation Write a Sales Proposal Give a Product Demo Negotiate the Best Deal

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Book SynopsisSmart Mobs takes us on a journey around the world for a preview of the next techno-cultural shift. The coming wave, says Rheingold, is the result of super-efficient mobile communications-cellular phones, wireless-paging, and Internet-access devices-that will allow us to connect with anyone, anytime, anywhere.Rheingold offers a penetrating perspective on the new convergence of pop culture, cutting-edge technology, and social activism. He also reminds us that the real impact of mobile communications will come not from the technology itself but from how people use it, resist it, and adapt to it.

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Table of ContentsContentsAcknowledgmentsPart I. OrientationChapter 1. The "Big Three" Model of ChangeRoadblocks to Progress: The Change ProblemWhat Is Change?The Importance of Motion: An Action View of OrganizationsThe "Big Three" Model: Three Kinds of Motion, Three Forms of Change, Three Roles in the Change ProcessLooking Back or Looking Forward?: Multiple Possibilities and the Opportunities for ManagersPart II. Change When?Chapter 2. Organizations and Environments in Motion: The Nature and Scope of Change PressuresEnvironmental Forces: Adaptation and ChoiceLife Cycles, "Growth," and Organic Change PressuresPolitical Conflicts and Economic Interests: The Struggle for ControlIntegrating the ForcesMastering Emergent Change: Lessons for LeadersChapter 3. Fitting or Creating the Environment: "Macro-Evolutionary" ChangeIntroductory Notes"Rockport Shoe Company: The Evolution of the Katz Family Business," by James A. Phills, Jr."Banc One Corporation: Anticipatory Evolution," by Paul S. Myers and Rosabeth Moss Kanter"The Sweater Trade, From Hong Kong to New York," by James Lardner"Keeping Up with the Information: On-line in the Philippines and London," by John Maxwell HamiltonChapter 4. Growing and Aging: "Micro-Evolutionary" ChangeIntroductory Notes"The Rise and Fall of an Entrepreneur," by Thomas R. IttlesonHypergrowth and Transition at Apple Computer:"Diary of a Middle Manager," by Donna Dubinsky"Jobs Talks About His Rise and Fall," by Gerald C. Lubenow and Michael Rogers"John Sculley's Lessons from Inside Apple," by Steven Pearlstein and Lucien Rhodes"The Big Store: Sears in Maturity," by Donald R. KatzChapter 5. Power and Politics: "Revolutionary Change" Introductory Notes"Power, Greed, and Glory on Wall Street," by Ken Auletta"Champagne Shoot-out in France," by Keith WheatleyWar and Peace at the Bottom:"War and Peace: Labor Relations at Two Steelmakers," by Thomas F. O'Boyle and Terence Roth"Class Consciousness Raising," by Stanley W. Angrist"Weirton to Seek Cuts in Its Work Force," by Pamela GaynorPart lII. Change What?Chapter 6. Change in Form, Forms of ChangeOrganizational Identity and Change at the BoundariesSize, Shape, and Habits: Changing Structure and CultureThe Drama of Control Change: Ownership, Governance, and Stakeholder VoiceA Note on Crisis ManagementManagerial Implications of Changes in Organizational FormChapter 7. Restructuring and Redefining Boundaries: Identity ChangeIntroductory Notes"Reinventing an Italian Chemical Company: Montedison 1986," by Joseph L. Bower, Neil Monnery, and William O. Ingle"The Human Side of Mergers: The Western-Delta Story," by Cynthia A. Ingols and Paul S. Myers"The Feudal World of Japanese Manufacturing," by Kuniyasu SakaiChapter 8. Shaping Up, Skinnying Down, and Revitalizing: Coordination and "Culture" ChangeIntroductory NotesTwo CEOs on Change in Form:"The Logic of Global Business: An Interview with ABB's Percy Barnevik," by William Taylor"Championing Change: An Interview with Bell Atlantic's Raymond Smith," by Rosabeth Moss Kanter"Driving Quality at Ford," by Greg Easterbrook"The Case of the Downsizing Decision," by Barry A. SteinChapter 9. Makeover Through Takeover: Control ChangeIntroductory Notes"Lucky Stores: Restructuring to Survive the Takeover Threat," by Lisa Richardson and Alistair Williamson"Lessons from a Middle Market LBO: The Case of O. M. Scott," by George P. Baker and Karen H. WruckPart IV. Change How?Chapter 10. The Challenges of Execution: Roles and Tasks in the Change ProcessThe Messy Terrain of ChangeThe Changemakers: Strategists, Implementors, RecipientsShips Passing in the Day: How Views of Change DifferTen Commandments for Executing ChangeCharting a Course for ChangeResponding to Situational RequirementsChapter 11. Sensing the Environment, Creating Visions: Change StrategistsIntroductory Notes"Northwest Airlines Confronts Change," by Susan Rosegrant and Todd JickBehind the Steering Wheel at General Motors, 1985-90:"The Innovator," by Cary Reich"How I Would Turn Around GM," by Ross Perot"The Painful Reeducation of a Company Man: An Interview with Roger Smith," by Business Monthly"Advice for G.M.'s Bob Stempel," by Paul Judge"Bob Galvin and Motorola, Inc.," by Todd Jick and Mary GentileChapter 12. Action Tools and Execution Dilemmas: Change ImplementorsIntroductory Notes"The Dilemmas of a Changemaker," by William Shea"Three in the Middle: The Experience of Making Change at Micro Switch," by Susan Rosegrant and Todd Jick"Toward a Boundary-less Firm at General Electric," by Mark Potts"British Air's Profitable Private Life," by Steve LohrChapter 13. Angered or Energized?: Change RecipientsIntroductory Notes"IBM's Blue Mood Employees," by Paul B. Carroll"Takeover: A Tale of Loss, Change, and Growth," by Dwight Harshbarger"GE Keeps Those Ideas Coming," by Thomas A. Stewart"Downsizing: One Manager's Personal Story," by Amy LevyPart V. ActionChapter 14. Where to BeginWhy Organizations Succeed: Assessing Change StrategyWhen Organizational Change Works: Building the Future Through Understanding the PastMaking It Happen and Making It StickGetting StartedIndex

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Table of ContentsPreface Acknowledgments1. Quality: A Continuing Revolution2. How to Think About Quality3. Quality Improvement4. Quality Planning5. Quality Control6. Strategic Quality Management (SQM)7. Operational Quality Management8. The Work Force and Quality9. Motivation for Quality10. Training for QualityEpilogueGlossaryReferencesIndex

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisFrom an award-winning New York Times reporter comes the full, mind-boggling true story of the lies, crimes, and ineptitude behind the Enron scandal that imperiled a presidency, destroyed a marketplace, and changed Washington and Wall Street forever. It was the corporate collapse that appeared to come out of nowhere. In late 2001, the Enron Corporation—a darling of the financial world, a company whose executives were friends of presidents and the powerful—imploded virtually overnight, leaving vast wreckage in its wake and sparking a criminal investigation that would last for years. Kurt Eichenwald transforms the unbelievable story of the Enron scandal into a rip-roaring narrative of epic proportions, taking readers behind every closed door—from the Oval Office to the executive suites, from the highest reaches of the Justice Department to the homes and bedrooms of the top officers. It is a tale of global reach—from Houston

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Book SynopsisIt’s not enough for a leader to have vision, energy, drive, and conviction. If you want to see your dream come to fruition, you must learn how to develop the leaders around you.Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization? Leadership expert and bestselling author John C. Maxwell knows the answer. The greatest leadership principle he’s learned is that those closest to the leader will determine the success level of that leader.Maxwell examines the differences between leadership styles, outlines principles for inspiring, motivating, and influencing others. These principles can be used in any organization to foster integrity and self discipline and bring a positive change.In Developing the Leaders Around You, you’ll learn how to be effective in the highest calling of leadership by understanding the five characteristics that set le

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