Description



Table of Contents
Preface Acknowledgments

1. Quality: A Continuing Revolution

2. How to Think About Quality

3. Quality Improvement

4. Quality Planning

5. Quality Control

6. Strategic Quality Management (SQM)

7. Operational Quality Management

8. The Work Force and Quality

9. Motivation for Quality

10. Training for Quality

Epilogue

Glossary

References

Index

Juran on Leadership For Quality

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    A Paperback by J. M. Juran

    15 in stock

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      Publisher: Simon & Schuster
      Publication Date: 5/9/2003 12:00:00 AM
      ISBN13: 9780743255776, 978-0743255776
      ISBN10: 0743255771

      Description



      Table of Contents
      Preface Acknowledgments

      1. Quality: A Continuing Revolution

      2. How to Think About Quality

      3. Quality Improvement

      4. Quality Planning

      5. Quality Control

      6. Strategic Quality Management (SQM)

      7. Operational Quality Management

      8. The Work Force and Quality

      9. Motivation for Quality

      10. Training for Quality

      Epilogue

      Glossary

      References

      Index

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