Business and Management Books

Book SynopsisWhen a man faces a difficult decision, he needs to make a judgement. When a woman faces the same decision, she must also deal with being judged. It’s hardly surprising then that even the smartest women mislabel their rational decisions as a product of their ‘female intuition’ – a long-running myth that still prevails today. The reality is women are often the best decision-makers, but for all the wise words out there about how we decide, very few have been written with women in mind. In this path-breaking book, Therese Huston provides a much-needed corrective. Drawing on personal interviews with business leaders and expert data analysis, she demonstrates the unique psychological differences between the sexes that affect how women work, lead and make big life choices. Passionate, persuasive and superbly researched, How Women Decide offers a wealth of practical and enlightening insights, enabling women to make stronger, smarter decisions in a world that still whispers they can’t.Trade Review‘Amounts to far more than a quick-fix plan for climbing the corporate ladder. It may indeed be women in management roles who gravitate towards How Women Decide, but there is much here of broader interest, not least for those still sifting the pieces of Brexit Britain’. -- Kerstin Hoge * Times Literary Supplement *‘[How Women Decide] will resonate with any women trying to navigate treacherous career waters as well as with managers wondering how to increase diversity and get the best out of all their employees. One could also imagine it becoming required reading on Wall Street, where male-dominated thinking has caused so many problems.’ * New York Times Book Review *‘If you’re a woman, read it. If you’re a man, read it. Sometimes a book tells you something you really need to know, whether you realised it or not, and How Women Decide is one of those books.’ * The National *‘I thought I had read everything I needed to read on gender differences, but, as a CEO, this book showed me a new and critically important area in which we need to be very aware of our biases and take the steps Huston recommends to address them.’ -- Anne-Marie Slaughter, author of Unfinished Business: Women Men Work Family and President and CEO of New America‘Finally! A well-researched book that affirms the fact that, despite their self-doubts, women make great decision-makers. This book will help you to compete with your male counterparts with courage and confidence.’ -- Lois P. Frankel, author of Nice Girls Don’t Get the Corner Office and See Jane Lead‘Insightful advice for women about decisiveness, confidence, and tackling gender bias... Useful, practical strategies based on informed analysis.’ * Kirkus *‘None of the myriad decision-making bestsellers consider how their advice should differ for men and women. Therese Huston’s How Women Decide promises to fill that glaring hole.’ -- Dan Simons, author of The Invisible Gorilla: And Other Ways Our Intuition Deceives Us‘How Women Decide blows up several myths about female decision-making that everyone believes, women included... Every woman needs to read this well-researched and wonderfully reported book.’ -- Joanna Barsh, bestselling author of How Remarkable Women Lead and Centered Leadership‘With verve, charm, and a ruthless reliance on data, [Huston] challenge[s] and ultimately disprove[s] several common assumptions about how women make decisions... Huston provides sharp observations, handy chapter summaries, and practical advice… She builds a convincing case that if businesses, government, and other organizations want to improve their decision-making at the highest levels, they need to have more women in the boardroom; and she provides women readers with concrete strategies to defuse existing stereotypes.’ * Publishers Weekly *‘How do women make decisions? In this thoughtful, well-researched book, Huston avoids pop-psych answers that assume all women are the same. Exploding stereotypes, but showing their effect on women’s behavior, she offers intelligent guidance to the challenges and process of making decisions.’ -- Carol Tavris, co-author of Mistakes Were Made (But Not by Me)‘Extraordinarily readable – and a profound supplement to Sandberg’s Lean In.’ * Booklist *‘A deeply insightful and thoroughly researched portrayal of women and their decision-making in this thought-provoking read…[Huston’s] style is charismatic and affable as she writes with wit and astuteness. A well-thought-out piece of work underpinned by fascinating research’. * Press Association *‘In clear, declarative prose, [How Women Decide] dips readers’ toes into stereotype threat and confirmation bias, role congruity theory, cortisol and stress studies and prospect theory.’ * Seattle Times *

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Book SynopsisAu Revois!The name’s Trotter, Derek Trotter, and the world of business is my speciality. When it comes to the art of closing deals I’ve been around the track more times than a lurcher. Not only have I been there, done it and bought the t-shirt, I’ve gone back round to do it again, printed my ownt-shirts, knocked ‘em out at ridiculously low prices and cut the competition out of the market. But the commodities game ain’t all champagne and skittles. It’s a rocky road full of potholes, speed cameras, people who don’t indicate, mouthy cyclists, and all sorts of obstacles designed to get on your tits. You Know It Makes Sense is the definitive business guide, designed pacifically to help steer you in the right direction. Packed full of insider knowledge, tips and warnings, think of it as your personal stat-nav on the corporate highway. And whether you’re a Director, middle management, a junior staff hotshot, or the one that fetches the sandwiches, it will help you get to where you’re going.Trade ReviewWatch out Branson, Derek Trotter is back! * Peckham Echo *Only a 42 carat plonker would put it back on the shelf -- Derek TrotterToo wordy for my liking. I enjoyed the diagrams though -- Trigger

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Book SynopsisThis book about bad bosses has been meticulously researched by David Smith with interviews of over 200 CEOs and other leaders. He has discovered the top 10 leadership pitfalls which irritate followers most. These bad habits decrease morale and hinder productivity in the workforce. Such traits need to be removed from a business and replaced by good leadership habits.

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Book SynopsisService Integration and Management (SIAM) Foundation Body of Knowledge (BoK), Second editionhas been updated to reflect changes to the market and is the official guide for the EXIN SIAM Foundation certification. Prepare for your SIAM Foundation exam and understand how SIAM can benefit your organization!

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Book SynopsisIt is the authors' belief that every individual is their own brand and in turn, every career is a business. For students, understanding the different disciplines commonly taught in a College of Business are essential to their career path choices. The Disciplines of Business: Every Career Is a Business provides the reader with practical guidance and insight into the following College Programs: Economics Finance Accounting Marketing Management Informatics Healthcare Administration Choosing a career is a large decision for anyone. As the expected knowledge needed to work in a business career has evolved over time, the need for students to get a jumpstart on understanding what each discipline will provide them has never been more pertinent. This book is designed for students to begin thinking about each discipline as a potential career and allow them to gain a better understanding of each.This book is ideal for classes that introduce business and the core disciplines of a business degree.Table of Contents CHAPTER 1 Economics The History of Currency Types of Economic Systems Supply and Demand Business Terminology CHAPTER 2 Finance Introduction Understanding the Functions of Money in Business The Financial System Discuss Financial Markets and Investments Types of Investments Explain the Role of Strategic Planning in Financial Management Describe Strategic Planning The Strategic Planning Process Define the Organization's Vision and Mission Statement Assess the Organization's Competitive Position Set Organizational Goals and Objectives Create Strategies for Attaining and Sustaining a Competitive Advantage Develop an Action Plan for Implementing the Strategies Monitoring the Strategic Plan Open for Business in the Real World Chapter Summary Discussion Questions Business Terminology References CHAPTER 3 Accounting The Language of Business GAAP Accounting Terms The Accounting Equation Financial Statement Journal Entries Debits and Credits Systems of Accounting Taxes Business Terminology CHAPTER 4 Marketing Introduction Marketing Your Products and Services Marketing Terminology The Marketing Research Process The Four P's of Marketing Product Life Cycle (PLC) Digital Marketing Wrapping Up… Business Terminology Discussion Questions Learning Activities CHAPTER 5 Management What is Management? Basic Management Functions Management Skills Vision and Mission Statements Planning Management Versus Leadership Leadership Types of Leadership Management Communication Human Resource Management Role of HR in Organizations Employee Recruitment Selection Training Retention Evaluation Wrapping Up… Business Terminology Discussion Questions Learning Activities Case Study: To unionize or not to unionize? CHAPTER 6 Informatics The History of the Future What is a Computer? The Language of a Computer Business Applications Business Terminology Citations CHAPTER 7 Healthcare Administration Understanding Finance Unique Aspects of Healthcare Finance Role of Finance in Healthcare Organizations Levels of Care What Is Long-Term Care? Long-Term Care Services and Providers Paying for Long-Term Care Business Terminology

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Trade ReviewHolding these Truths is an all-encompassing reference book that has been the backbone of my studies to successful negotiations, interpersonal relations, with applications in jurisprudence and administrative medicine. I appreciate the examples and exercises that combine psychology and behavioral health, diplomacy, and historic examples to guide our way to become reflective and empathetic individuals in our personal and professional lives. Dr. Erbe incorporates history, personal and professional experiences from her work to assemble a text for practical applications in the field of negotiation that has been a go-to text for my work in intercultural relationships within the workplace and beyond. Thank you again, Dr. Erbe!!!!"- Dr. Ava Hacopian, M.D.; M.A.;"Nancy Erbe has a gift for framing and reframing cultural conflict. Through case studies, theories and techniques, she guides the reader to understanding how to build cultural competency, avoid cultural conflict, and manage and resolve conflict. I found it transformational because she took tough topics such as value-based cultural conflict, and then helped the reader to reveal his or her own hidden bias. We all have them...it was just such a surprise to experience this level of self-inquiry through this book. I loved reading Holding these Truths, twice!"- Renée Mayne, Mediator; ArbitratorTable of Contents Preface About the Author Books by Nancy Erbe Introduction Instructor/Student Guide: Teaching Cases Embracing Application Cases CASE STUDY 1: Fact Finding and Empowerment Within Conflict Systems Section 1: Informational Gathering for Social Change (with Classical Ombuds) Catalyzing Critical Change with Toxic Systems: Speaking Truth to Power Empowerment ALLIANCE BUILDING Catalyzing Constructive Change with Toxic Systems: Critical Clarity Polarized Power Struggles Facilitating Insight/Interest Identification/Skillful Astute Reframing Proposed Third-Party Competencies Section 2: Cultural and Ethical Assessment—The Intrapersonal Challenge of Discerning Truth in the Face of Bias Perception and Cognition Third-Party Conflict Intervener Competence CASE STUDY 2: Negative Intergroup Influence: Dynamics and Response Section 1: Destructive Group Influence at Its Worst Meeting with Executive Director Meeting with Financial Director/Advisor to Religious Teacher Meeting with Various Community Members Meeting with Long-Time Community Member Cultural Exploration Sample Conflict Metaphor Trust As An Essential Human Need in Democratic Conflict Process The Johari Window Theory to Practice Unspoken Communication Challenges of Reading Nonverbal Communication Proposed Third-Party Competencies Section 2: Cultural and Ethical Assessment of Groups At Their Worst—Systemic Power Abuse and Violence Interview with Human Resources Director Interview with Community Member/Professional Psychologist List psychologist's interests Interview with Another Staff Interview with a Manager Constructive Leadership Mediator Power Balancing Interview with a Manager A Hero/ine-Warrior Character Defining Moral Choice Opportunity Mediation Inappropriate In Face of Violence Dynamics of Violence Gender Messages Human Resources Contacts Investigator Theory to Practice Conflict Metaphor Developing Trained Capacities Creating Safe Inclusive Spaces Where Deep Understanding and Healing Occurs Theory to Practice Reflective Listening: Level of Emotions Proposed Third-Party Competencies CASE STUDY 3: Covert Bad Faith and Power Abuse: Patriarchy's War Against All "Others": Women, Children, Minorities—All Who Are Vulnerable, Hold Less Power and Threaten the Status Quo Section 1: Empowered Response with Discrimination and Complicity Applied Ethics, Authenticity (Congruence) and Third-Party Effectiveness The Best Negotiators Do Not React STORYTELLING NARRATIVE AT HEART OF MEDIATION Trained Capacity: Mediator Reframing to Identify Most Important Underlying Need or Concern Theory to Practice Catalyzing Change/Social Justice in Entrenched Toxic Systems Assessment of Toxic Systems Toxic Systems Continuum Third-Party Intervener Competencies Section 2: Diffusing/Deescalating Possibly Violent Angry Conflict Creating and Holding Safe Inclusive Space Where All Are Welcomed Paying Attention and Being Attuned in Multicultural Interfaith Community Preventing and Managing Aggression with Angry Sensitive Conflict A Hero/ine Warrior Character Defining Moral Choice Opportunity Excellent Multicultural Assessment Proposed Working Assumptions to Guide and Promote Proposed Third-Party Competencies CASE STUDY 4: Complex Intergroup Process (Dialogue, Mediation, and Negotiated Rulemaking) The War Against Incarcerated, Including Innocent, Black and Brown Men with No Rehabilitation—Attempts to Effectively Reintegrate into Society Section 1: Empowered Multicultural Collaboration Theory to Practice "Putting It All Together" Third-Party Facilitator Checklist: Careful Listening Checklist "Building Blocks" or the Foundation First Option Generation Some Pointers for Building Ideas Option Evaluation Comparing Costs/Risks/Benefits of Mediation and Litigation Third-Party Competencies Section 2: Cultural and Ethical Assessment: Sufficient Party Capacity To Speak Truth to Power (Healing Trauma to Inspire and Catalyze Justice) Family, Marriage and Gender Wars with Children in the Middle Regular Empathetic Listening as They Spoke Their Truth and Told Their Life Stories Creating Strong and Safe Support When Grieving, Especially When Reliving Horrors Building Strong Party Capacity and Speaking Truth to Power with Multicultural Interfaith Global Community Proposed Third-Party Competencies References Index

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