Description
Trade ReviewHolding these Truths is an all-encompassing reference book that has been the backbone of my studies to successful negotiations, interpersonal relations, with applications in jurisprudence and administrative medicine. I appreciate the examples and exercises that combine psychology and behavioral health, diplomacy, and historic examples to guide our way to become reflective and empathetic individuals in our personal and professional lives. Dr. Erbe incorporates history, personal and professional experiences from her work to assemble a text for practical applications in the field of negotiation that has been a go-to text for my work in intercultural relationships within the workplace and beyond. Thank you again, Dr. Erbe!!!!"- Dr. Ava Hacopian, M.D.; M.A.;
"Nancy Erbe has a gift for framing and reframing cultural conflict. Through case studies, theories and techniques, she guides the reader to understanding how to build cultural competency, avoid cultural conflict, and manage and resolve conflict. I found it transformational because she took tough topics such as value-based cultural conflict, and then helped the reader to reveal his or her own hidden bias. We all have them...it was just such a surprise to experience this level of self-inquiry through this book. I loved reading Holding these Truths, twice!"- Renée Mayne, Mediator; Arbitrator
Table of Contents
- Preface
- About the Author
- Books by Nancy Erbe
- Introduction
- Instructor/Student Guide: Teaching Cases
- Embracing Application Cases
- CASE STUDY 1: Fact Finding and Empowerment Within Conflict Systems
- Section 1: Informational Gathering for Social Change (with Classical Ombuds)
- Catalyzing Critical Change with Toxic Systems: Speaking Truth to Power
- Empowerment
- ALLIANCE BUILDING
- Catalyzing Constructive Change with Toxic Systems: Critical Clarity
- Polarized Power Struggles
- Facilitating Insight/Interest Identification/Skillful Astute Reframing
- Proposed Third-Party Competencies
- Section 2: Cultural and Ethical Assessment—The Intrapersonal Challenge of Discerning Truth in the Face of Bias
- Perception and Cognition
- Third-Party Conflict Intervener Competence
- CASE STUDY 2: Negative Intergroup Influence: Dynamics and Response
- Section 1: Destructive Group Influence at Its Worst
- Meeting with Executive Director
- Meeting with Financial Director/Advisor to Religious Teacher
- Meeting with Various Community Members
- Meeting with Long-Time Community Member
- Cultural Exploration
- Sample Conflict Metaphor
- Trust As An Essential Human Need in Democratic Conflict Process
- The Johari Window
- Theory to Practice
- Unspoken Communication
- Challenges of Reading Nonverbal Communication
- Proposed Third-Party Competencies
- Section 2: Cultural and Ethical Assessment of Groups At Their Worst—Systemic Power Abuse and Violence
- Interview with Human Resources Director
- Interview with Community Member/Professional Psychologist
- List psychologist's interests
- Interview with Another Staff
- Interview with a Manager
- Constructive Leadership
- Mediator Power Balancing
- Interview with a Manager
- A Hero/ine-Warrior Character Defining Moral Choice Opportunity
- Mediation Inappropriate In Face of Violence
- Dynamics of Violence
- Gender Messages
- Human Resources Contacts Investigator
- Theory to Practice
- Conflict Metaphor
- Developing Trained Capacities
- Creating Safe Inclusive Spaces Where Deep Understanding and Healing Occurs
- Theory to Practice
- Reflective Listening: Level of Emotions
- Proposed Third-Party Competencies
- CASE STUDY 3: Covert Bad Faith and Power Abuse: Patriarchy's War Against All "Others": Women, Children, Minorities—All Who Are Vulnerable, Hold Less Power and Threaten the Status Quo
- Section 1: Empowered Response with Discrimination and Complicity
- Applied Ethics, Authenticity (Congruence) and Third-Party Effectiveness
- The Best Negotiators Do Not React
- STORYTELLING NARRATIVE AT HEART OF MEDIATION
- Trained Capacity: Mediator Reframing to Identify Most Important Underlying Need or Concern
- Theory to Practice
- Catalyzing Change/Social Justice in Entrenched Toxic Systems
- Assessment of Toxic Systems
- Toxic Systems Continuum
- Third-Party Intervener Competencies
- Section 2: Diffusing/Deescalating Possibly Violent Angry Conflict
- Creating and Holding Safe Inclusive Space Where All Are Welcomed
- Paying Attention and Being Attuned in Multicultural Interfaith Community
- Preventing and Managing Aggression with Angry Sensitive Conflict
- A Hero/ine Warrior Character Defining Moral Choice Opportunity
- Excellent Multicultural Assessment
- Proposed Working Assumptions to Guide and Promote
- Proposed Third-Party Competencies
- CASE STUDY 4: Complex Intergroup Process (Dialogue, Mediation, and Negotiated Rulemaking) The War Against Incarcerated, Including Innocent, Black and Brown Men with No Rehabilitation—Attempts to Effectively Reintegrate into Society
- Section 1: Empowered Multicultural Collaboration
- Theory to Practice
- "Putting It All Together"
- Third-Party Facilitator Checklist: Careful Listening
- Checklist
- "Building Blocks" or the Foundation First
- Option Generation
- Some Pointers for Building Ideas
- Option Evaluation
- Comparing Costs/Risks/Benefits of Mediation and Litigation
- Third-Party Competencies
- Section 2: Cultural and Ethical Assessment: Sufficient Party Capacity To Speak Truth to Power (Healing Trauma to Inspire and Catalyze Justice) Family, Marriage and Gender Wars with Children in the Middle
- Regular Empathetic Listening as They Spoke Their Truth and Told Their Life Stories
- Creating Strong and Safe Support When Grieving, Especially When Reliving Horrors
- Building Strong Party Capacity and Speaking Truth to Power with Multicultural Interfaith Global Community
- Proposed Third-Party Competencies
- References
- Index
