Working patterns and practices Books

Book SynopsisManage and mitigate the human side of risk In Humanizing Rules: Bringing Behavioural Science to Ethics and Compliance, veteran risk adviser and trainer Christian Hunt delivers an incisive and practical discussion of how to mitigate the risk of people doing things they shouldn't or failing to do things they should. In the book, you'll explore effective strategies for achieving compliance that work with rather than against the grain of natural human thinking and behaviour. The authors challenge existing presumptions about managing risk and show you practical techniques and examples you can deploy today in your own organisation. You'll also find: Strategies for preventing adverse events that go beyond simply assuming that, because someone is employed, they can be told what to doTechniques for risk mitigation in environments which are difficult to codifyWays to improve positive engagement on the part of employees critical to risk management An effective and essential text in managing the human contribution to adverse and negative events, Humanizing Rules is a must-read for compliance professionals, Chief Risk Officers and other risk executives, managers, directors, and other business leaders with an interest in reducing the likelihood and impact of risk.Table of ContentsPreface vii User Manual xi Introduction 1 PART I Introducing Behavioural Science 11 Chapter 1 A Matter of Perspective 13 Chapter 2 Right Tools for the Job 21 Chapter 3 The Traditional Toolkit 23 Chapter 4 What Is the Job? 33 Chapter 5 Introducing Behavioural Science 39 Chapter 6 Behavioural Driver 1: Our Experience and Knowledge 49 Chapter 7 Behavioural Driver 2: Other People 57 Chapter 8 Behavioural Driver 3: Context 65 PART II Humans 75 Chapter 9 Introducing Humans 77 Chapter 10 H Is for Helpful 83 Chapter 11 U Is for Understand 89 Chapter 12 M Is for Manageable 93 Chapter 13 A Is for Acceptable 97 Chapter 14 N Is for Normal 101 Chapter 15 S Is for Salient 105 Chapter 16 How to Use Humans 111 PART III The Six Rules 117 Chapter 17 The Six Rules 119 Chapter 18 Rule Number One 121 Chapter 19 Rule Number Two 125 Chapter 20 Rule Number Three 131 Chapter 21 Rule Number Four 137 Chapter 22 Rule Number Five 143 Chapter 23 Rule Number Six 149 PART IV Radar 155 Chapter 24 Introducing Radar 157 Chapter 25 R Is for Rebellious 171 Chapter 26 A Is for Adaptive 177 Chapter 27 D Is for Dissenting 183 Chapter 28 A Is Also for Analytical 189 Chapter 29 R Is Also for Remarkable 197 Chapter 30 Conclusion 203 Acknowledgements 211 About the Author 213 Index 215

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Book SynopsisWorkstyle is the freedom to choose when and where you work. It is only now, after centuries of formal and inflexible working hours, that such an opportunity is on the horizon. It is an opportunity that will have far reaching and profoundly positive implications, levelling the playing field and helping to create true inclusivity and accessibility in our society.This inspiring book will explain the history of work, where the 9-5 came from, and why the time is right for change. You''ll learn how workstyle differs from flexible, hybrid, or remote working, and why it matters. Most importantly, you''ll explore and design your own workstyle, by reflecting on the things that matter to you, acting to change your life and inspiring others to do the same, all underpinned by research that proves that this is a better way to work for us all.This book is for everyone who has had to take a day off work to receive a delivery or go to a doctor''s appointment. It is for anyone who hasTrade ReviewWorkstyle is a brilliant book that we've never been in more need of. Lizzie and Alex are the experts on autonomous working and make it easy and exciting for us all to understand and apply. -- Helen Tupper, co-author of You Coach You and The Squiggly CareerThis book is terrific. It provides inspiration that one word can change the course of history. Lizzie and Alex are longtime leaders of the conversation on autonomous working, and this is an eye-opening perspective on the future of work -- Sophie Devonshire - CEO, The Marketing Society and author of LoveWork and Superfast - Lead at SpeedLizzie and Alex are reinventing the way the world works. Read this vivid and inspiring story of how each and every individual can (and should!) be able to craft their ideal 'workstyle'. -- Pim de Morree - Co-founder of Corporate RebelsLizzie and Alex have spearheaded the conversation around autonomous and asynchronous working for over a decade. Leading the 'workstyle revolution' and bringing innovative ways of working to thousands of individuals and many organisations to change the world of work. -- Caroline Arora - VP People and Culture, BlinkistWorkstyle is a handbook for the next revolution at work. It will inspire business leaders to trust in people to choose when and where to work for themselves so they can deliver their best work, and in turn deliver great business success. -- Holger Seim, Co-founder & CEO, BlinkistLizzie and Alex have turned an idea, a principle, into a global movement and a successful business. Workstyle provides a privileged insight into their real-world experience and offers a framework for anyone thinking about what "organisation" means in contemporary business. An accessible, inspiring, and timely contribution to any leader's library. -- Matt Meyer, CEO, Taylor VintersHoxby co-founders Lizzie Penny and Alex Hirst have built a highly successful business by adopting a freelancer-first mentality, and giving freelance colleagues the tools and incentives to manage their business, contribute to the community overall and success of others, and make room for life and family. Ask any one of their members how it works and they will tell you that workstyle, the cultural philosophy and practical use of autonomous work, has been key to their collective success. It is for this reason that 'Workstyle' is an important and relevant book that should not be missed, especially in the post-Covid era. -- Jon Younger, Investor, Teacher and Forbes ContributorWritten in a hugely engaging way, this book explains how the Workstyle approach can have a positive impact not just on the person, their health and wellbeing, but on our businesses, enabling us to generate superior results, and also on wider society. One day we will look back and wonder how we ever worked any other way! -- Jon Marlow, Managing Director, Divine ChocolateTrust Lizzie and Alex to write this cracker of a book that redefines how we work and how older workers can take their rightful places on intergenerational teams. Love it! -- Susan Flory, creator of The Big Middle podcastIf you care about creating a future of work in which everyone can belong then Workstyle is a must read. Lizzie and Alex have been pioneers of new ways of working long prior to the pandemic. In order to hold on to what we have gained in a pandemic which personally and professionally cost us so much, this book is vital, urgent reading. -- Nicola Kemp, Editorial Director, CreativebriefWorkstyle beautifully explains what the future of work is all about - focusing less on where and when work is produced, and instead capitalizing on the diversity of each professional's unique methods, skills, and lifestyles to produce more robust results. -- Laurel Farrer, Founder and CEO, Distribute Consulting

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Book SynopsisHaving one full-time job is the riskiest career move you can make today; we need a new path to design sustainable, future-proof, fulfilling lives that don''t tie our identities and livelihoods to one single job.In The Portfolio Life, millennial, Harvard Business School professor and serial entrepreneur Christina Wallace delivers a model for thriving amidst the constant disruptions of the 21st century. Adapting tried-and-true practices from the business sector, Christina makes Portfolio Living accessible and actionable for all readers through practical tools like her Balanced Scorecard, 100 Wishes Assessment, time optimisation benchmarks, and more.This book encourages you to embrace the Venn diagram of your life and interests, and make it work for you. Portfolio Living grants you permission to step back from the cult of ambition and define your life beyond just your paid work.Being multidimensional is a career superpower, and Wallace empowers her

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Book SynopsisDespite our deep desire to feel a sense of belonging, many of us feel isolated. The rise of technology and modern workplace practices have led people to be even more disconnected, even as we remain constantly contactable. And as our human interactions have decreased, so too have our happiness levels. This is sparking a crisis in mental health that will have repercussions for years, leaving people lonelier and organizations less productive and profitable, too. What Christine Porath has discovered in her research is that leaders, organizations, and managers of all stripes may recognize there is a cost but have few solutions for how to implement the cure: Community.With her signature depth and grasp of research across myriad industries including business, healthcare, hospitality, and sports, Porath extrapolates from the statistics on the experiences of hundreds of thousands of people across six continents to show us the potential for change. Through uniting people and sharing information, unleashing them with autonomy, creating a respectful environment, practicing radical candor, providing a sense of meaning, and boosting personal well-being, anyone can help a community truly flourish. The applications of Porath's findings are endless, and the stories and case studies are positive and uplifting. This insightful exploration of the real nature of community-building will inspire readers to unite and grow their communities-be it in the workplace, the PTA, sports, or places of worship-and make them thrive.

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Book SynopsisUpgrade your office to anywhere in the world! Remote work offers more flexibility, autonomy, and freedom in the modern workspace while you continue to climb the corporate ladder.With top companies like Apple, Amazon, UnitedHealth Group and more adapting to the hybrid-remote model, you have the power to make your career goals fit your lifestyle. Curate your ideal home-office or take your life on the road- limitless options, limitless potential.Learn what it takes to become a successful remote worker, with all the tips of the trade detailed in The Remote Worker’s Handbook. Jason R. Rich and the experts at Entrepreneur help you build the necessary skill set to make transitioning to remote work a walk in the park, so you can take that actual walk in the park. Using this comprehensive guide, you’ll discover: Time-management and collaboration applications to keep yourself organized The key to adapting your home-office or shared workspace Tools to navigate the cloud, virtual calendars, and the wide variety of free services available  Software and technology exclusive to the remote worker Experience the freedom and flexibility of remote work and take your career to the next level with The Remote Worker’s Handbook. 

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Book Synopsis''This is the book I really needed when I first became a working parent!'' - Kathryn Bishop, CBE Welcome to the world of working parenthood... Wondering how you'll still do your job as well as being a parent? Want to have a conversation about changing your working pattern but not sure how to approach it? Don't really know where to start with creating a return-to-work plan? This how-to guide is designed to help you every step of the way on your journey to becoming a working parent from before you head off on parental leave to while you're away and on your return. Catherine Oliver has not only been there and done that but has supported many thousands who have chosen to take on the dual roles of parent and employee. It will also be invaluable if your partner is taking a longer period of parental leave, or if you're a manager worried about doing or saying the wrong thing. In the past this support has only been available to employees of big corporates: now you're holding it in your hands. Catherine Oliver is a Diversity and Inclusion Advisor who specializes in helping organizations from start-ups to the largest listed companies support working parents and their managers. She became a parent herself during her 20-year corporate career and founded Sky's parenting network. ''An excellent practical guide to working through the many challenges of becoming a working parent.'' Colin Jones, ex-COO, Sky ''As a first-time expectant parent this book was a game-changer.'' Emma McKinley, Mum-to-be & Finance Director, Haleon PLC

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Book SynopsisAn International Bestseller. An Economist Book of the Year. A Financial Times Book of the Year. Shortlisted for the Financial Times Business Book of the Year. Wikinomics shows how businesses can collaborate creatively with their customers to succeed in the age of Wikipedia, YouTube and Linux: 'The Number 1 must-read... A breathtaking piece of work.' Tom Peters.The knowledge, resources and computing power of billions of people are self-organizing into a massive, new collective force. Interconnected and orchestrated via blogs, wikis, chat rooms, peer-to-peer networks, and personal broadcasting, the web is being reinvented to provide the first global platform for collaboration in history.Trade Review"* 'If you want to enlighten yourself about how the internet is revolutionizing the way people and business operate, then this is a dizzyingly fascinating book to help you...' Guardian * 'A must-click for all webheads... Great fun for anyone with an interest in why this online lark is really as important as we evangelists keep saying it is.' Matthew D'Ancona, Spectator"

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Book SynopsisCan a magnetic culture elevate you to unparalleled performance? ! And your journey to a magnetic culture starts by recognizing that good culture simply isn’t enough to drive top performance. With uncertainty swirling around every corner in the world today, team members are re-evaluating their workplaces and walking out as they look past hollow promises and perks that are a mere temporary bandage. People are searching for teams with purpose, a compelling vision, and a sense of belonging where they can pursue their full potential and live their lives to the fullest. In Leading with Significance, Joey Havens breaks through the limiting barriers of common culture theory and shows, with great transparency, the real human emotions that elevate a culture to one that is genuine, enduring, and magnetic. Joey shares insights, failures, low points, lessons learned, and growth from his experience of helping lead the successful transformation of HORNE LLP’s good culture to a magnetic, people-first culture based on the Christian principles of caring and service. Whether you are inspired by exponential growth, the power of inclusion, or attracting and retaining outstanding people, this book will inspire you to choose a journey toward significance.

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Book SynopsisA Wall Street Journal BestsellerNamed a Financial Times top titleHow to unleash "human magic" and achieve improbable results.Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business.Back in 2012, "Everyone thought we were going to die," says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation.In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal.This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future.Trade ReviewNamed one of the Best Books of the Year by Bloomberg"This is one of those candid books about life at the top that you will want to read for its own magic." — The Institute of Leadership and Management Edge magazine"Hubert Joly is one of my business heroes. ...A new age of business requires a new approach to leadership…To understand the new model, read this book." — Alan Murray, FORTUNE"Joly, former CEO of Best Buy, debuts with a striking call to action for managers of companies large and small to 'make business and the world better places.'" — Publisher's WeeklyAdvance Praise for The Heart of Business:"The Heart of Business will be the defining business book of this decade. Hubert Joly shares his highly successful, simple, profound insights that reprioritize purpose, people, and profit. His proven philosophies are a brilliant guide for all leaders and companies preparing to rapidly pivot toward serving all stakeholders in this new age of inclusive capitalism." — Angela Ahrendts, former Senior Vice President, Apple Retail; former CEO, Burberry"Best Buy's turnaround under Hubert Joly's leadership was remarkable—a case study that should and will be taught in business schools around the world. Bold and thoughtful—he has a lot to teach." — Jeff Bezos, founder and CEO, Amazon"Leaders often focus on the technology and business transformations underway. In The Heart of Business, Hubert Joly shows us what true and effective leadership is really about: articulating a noble purpose, putting people at the center, embracing all stakeholders, and treating profit as an outcome." — Aicha Evans, CEO, Zoox"Hubert Joly is a refreshing voice on organizational transformation, and with The Heart of Business he now shares an equally visionary perspective on the next potential phase of stakeholder capitalism. This is must-read material for anyone looking to understand modern business as a force for global good, the changing nature of leadership, and why deep purpose needs to be at the heart of everything we do." — Alex Gorsky, Chairman and CEO, Johnson & Johnson"In his inspiring and transformative book, The Heart of Business, Hubert Joly uses his years of experience at Best Buy to clearly show the importance of purposeful and human leadership and how to implement it. This playbook for 'unleashing human magic' will change hearts and minds not only on how companies are run but how business and capitalism are taught in business schools. This is a must- read and a defining book of our time." — Arianna Huffington, founder and CEO, Thrive Global"The philosophy of Hubert Joly's The Heart of Business is from his heart and one he has shared personally as a director of our company for over a decade. His belief that the journey to success is led by pursuing a noble purpose and putting people first is part of what he calls 'human magic.' The resurgence of Best Buy under his former leadership is just one example of the transformative power of those heartfelt principles. Over these many years it has been my privilege to be inspired by Hubert's honest sharing of these experiences firsthand. The Heart of Business is a unique and very human guide to true leadership and ways to work together, especially during these challenging times." — Ralph Lauren, Executive Chairman and Chief Creative Officer, Ralph Lauren Corporation"Through great storytelling and lessons from his own experience, Hubert invites us to think deeply about a company's purpose—to contribute to the common good and serve all its stakeholders in a harmonious fashion by unleashing human magic—and offers a set of principles and practical advice on how to make this vision a reality." — Satya Nadella, CEO, Microsoft"Hubert Joly is a revered leader who has unequivocally proven the business case for stakeholder capitalism. This book captures his passion for purpose and people above profits and, just when humanity is at its most vulnerable, showcases with unique insight and practical examples how to make business an unstoppable force for good." — Paul Polman, cofounder and Chair, IMAGINE; former CEO, Unilever"Long before stakeholder capitalism and the idea of purpose in business were being talked about, Hubert Joly was already embracing both with impressive success. One of the very best business leaders now lifts the veil on why leading with purpose and humanity makes sense, along with how to make it work in the real world. Thoughtful, well researched, very practical, and eminently readable, The Heart of Business offers a joyful and inspiring vision of how to reinvent business and capitalism from the heart." — Darren Walker, President, Ford Foundation"The Heart of Business makes it clear that Hubert Joly knows what it takes to create an environment in which every unique individual is valued for who they are and what they bring to the table. He knows that diversity is not an afterthought but a fundamental business imperative. He knows how to lead with purpose and humanity. And by reading The Heart of Business, so will you." — Crystal E. Ashby, Interim President and CEO, The Executive Leadership Council (ELC)"This book, written by one of the most compelling and compassionate CEOs in a generation, will serve as a guide for all who aspire to lead with purpose and live a professional life filled with meaning. I witnessed this firsthand as Hubert led a once-in-a-lifetime retail turnaround that was grounded, first and foremost, on the principle that purpose is as important as profit and that the work itself, while hard, can be joyful and filled with heart." — Corie Barry, CEO, Best Buy"Putting purpose and people first is the most powerful driver of performance and long-term value: this is Hubert Joly's core message. His approach, his vision of companies as a community of their stakeholders, and his call for agility and empowerment resonate deeply with my own experience heading a company that has people at its heart. This is a must-read and an inspiration for any leader wanting to make a positive economic, social, and environmental impact." — Sophie Bellon, Chairwoman, Sodexo"The quest for meaning, and with it, questions about leadership and purpose in business, may very well be capitalism's most pressing issue today. Drawing on his inspiring journey as Chair and CEO of Best Buy, Hubert Joly describes how placing people and their aspirations at the core of companies is the key to aligning personal fulfilment, business success, and a positive impact on the world. The Heart of Business does much more than provide useful management principles and advice, though: it also nudges us to think about the meaning of life itself. With experience and wisdom, Hubert Joly makes a crucial contribution to the future of capitalism." — Thomas Buberl, CEO, AXA"Hubert Joly's The Heart of Business is both timely and timeless. A perfect leadership book for our era, it will help leaders across the world and at every level tap into the enduring truths about how to inspire people. Hubert's own transformation from a highly analytical, hard-charging McKinsey consultant into a purpose-led leader, brought to life in the book with memorable stories and true humility, shows readers why pursuing a noble purpose and putting people at the center is an extraordinary leadership formula open to everyone." — James M. Citrin, Leader, CEO Practice, Spencer Stuart; author, You're in Charge—Now What?"This book is a must-have for current or aspiring leaders. Having seen Hubert 'in action' as a fellow CEO, I am even more inspired reading about the principles that have guided him. The Heart of Business underscores the critical importance of human-centric management to foster growth and to ensure business is a genuine force of good— something our world desperately needs." — Mary Dillon, CEO, Ulta Beauty"Hubert Joly is a leader I deeply respect and admire. This compelling book captures his gift of using purpose and inspiring human connections with employees, customers, suppliers, investors, and communities. A must-read if you want to learn how to do this effectively." — John Donahoe, President and CEO, Nike"Hubert Joly's outstanding The Heart of Business will do for you what meeting and learning from him have done for me: it will truly and fully transform your approach to work, leadership, and life." — Rodolphe Durand professor and Joly Family Purposeful Leadership Chair, HEC Paris"After reviving multiple companies, Hubert Joly now takes on his biggest challenge: turning around capitalism itself. The Heart of Business is more than a management treatise or memoir. It is an exploration of how business can help people find meaning and purpose—and how companies themselves can identify their own noble purpose to guide them forward. Joly makes a compelling, business-oriented case for why the future of capitalism depends on helping people flourish at work." — Roger W. Ferguson, President and CEO, TIAA"Hubert Joly is one of the most gifted leaders of our time, with an extraordinary ability to navigate unimaginable business challenges while simultaneously lifting others around him to fulfill a higher purpose. The Heart of Business provides a practical and aspirational road map for all leaders to elevate their impact by focusing first on what matters most—the power of human connection. There is no better teacher than Hubert to inspire all of us to lead with vulnerability, empathy, and courage." — Michelle Gass, CEO, Kohl's"The amazing saga of Best Buy, led by Hubert Joly and his team, is one of the most inspiring and instructional stories of this century. The Heart of Business is a must-read book for leaders at all levels, in any organization! It is a road map for anyone who wants to become a leader of the future." — Marshall Goldsmith, number one New York Times–bestselling author, Triggers and What Got You Here Won't Get You There"The Heart of Business is a clarion call to rethink why and how we do business. Hubert Joly's leadership and humanity shine on every page, and his philosophy, shared through stories of the experiences and people who shaped it, has produced spectacular success. This book is as inspiring, authentic, and approachable as the author himself." — Cindy Kent, Executive Vice President and President, Senior Living, Brookdale"Hubert Joly turns traditional business concepts on their heads to prove that leading with purpose and heart to serve all stakeholders, not just shareholders, builds the most long-term value for any organization. The Heart of Business reveals why transformation starts with people and how it results in financial success. This practical and actionable guide is a must-read for any leader striving for inspiration and extraordinary results." — Linda Kozlowski, President and CEO, Blue Apron"In business, certain principles are musts for any CEO to be successful. Hubert Joly, fresh from his incredible success in Best Buy's turnaround, clearly enunciates these principles: pursue a noble purpose, make your employees feel important in the mission, include all stakeholders, and—if carried out correctly—the outcome will be substantial profits. This book is a road map for success in running any business, large or small." — Henry Kravis, cofounder, KKR"Fairy tale in business? No! A great, true story of effectiveness and great results. The Heart of Business is a must-read: Hubert Joly shares how he changed Best Buy by doing good and making employees happier and more passionate about their brand, the products, the customers, and the stores." — Maurice Levy, Chairman of the Supervisory Board, Publicis Groupe"The Heart of Business is a modern business guide that demonstrates the power of purpose and people to unlock value for all stakeholders. It delivers invaluable firsthand insight from Hubert Joly's transformative journey at Best Buy and elsewhere and reminds us that strategy is nothing more than words on paper until it is activated by 'human magic.' Hubert's thoughtful message is an inspiring and highly compelling call to action for any leader." — Patrice Louvet, President and CEO, Ralph Lauren"For more than a decade, I have watched with great admiration as Hubert Joly put his unique vision of how to lead into practice. In this book, he captures the core principles and experiences that made him so successful as a leader. By combining reflections with pragmatic examples that focus on the importance of purpose and people, Hubert has created the ultimate guide for the twenty-first-century leader." — Bill McNabb, former Chairman and CEO, Vanguard"In The Heart of Business, Hubert Joly distills a lifetime of lessons about business, leadership, and life. This is a relevant, compelling, and timely book from a courageous leader!" — Alan Mulally, former CEO, Ford Motor Company and Boeing Commercial Airplanes"Bravo, Hubert Joly! At last, here is a CEO who demonstrates how a business with employees aligned behind an inspiring purpose can enjoy unexpected, transformational success. Hubert Joly breaks the mold by boldly asserting—and proving—that heart, humanity, and even magic are essential to stakeholders' engagement and to sustained performance. If broadly practiced, this fresh and enlightened approach will make business a force for good and may even save capitalism." — Marilyn Carlson Nelson, former Chair and CEO, Carlson"I've had the good fortune of knowing Hubert for over a decade. The Heart of Business is a thought-provoking read on the notion that noble purpose is an essential driver of business success today. He reinforces this thesis with compelling anecdotes from his illustrious career and provides a practical guide to putting it into action. It is a timely and meaningful book that reminds us of the vital role companies can play in moving the world forward." — Shantanu Narayen, CEO, Adobe Systems"In The Heart of Business, Hubert Joly shares his principles about business and leadership, how he came to shape them, and how he has been putting them to work over the years. Whether you are fresh out of business school or a seasoned CEO, this is a wonderful book to include in your reading list." — Indra Nooyi, former Chairman and CEO, PepsiCo"As leaders and organizations look to create and nurture meaning for themselves, their employees, their customers, and the world, the lessons from Hubert Joly's The Heart of Business are more powerful than ever. Drawing on stories from a life well lived—and organizations well led—Joly's treatise inspires both new and seasoned leaders to consider why we work and how we can do so with power, heart, and purpose. Joly reminds us that reconnecting with what matters is what truly makes work work." — Eric Pliner, CEO, YSC Consulting"Hubert Joly proves that businesses don't need to choose between profit and purpose. But more than that, he shows us how it's done, with practical advice and clear examples. It's hard not to feel optimistic about the future of capitalism after reading this book." — Ginni Rometty, former CEO, IBM; Cochair, OneTen"People first! This book will bring back hope to those who doubt the sustainability of capitalism. Brilliantly illustrated by numerous heartfelt examples from his own professional life, Hubert Joly explains how a purposeful human organization, based on caring and trust, can turn the most desperate company into an industry leader. No surprise that Hubert Joly is one of the most respected business leaders today. He convincingly lays the path forward for business, and his advice should be followed." — Jean-Dominique Senard, Chairman, Renault"Business should be a force for good. Hubert Joly has shown that putting purpose and people at The Heart of Business is the best kind of executive leadership." — Kevin Sneader, Global Managing Partner, McKinsey & Company"The Heart of Business unveils a new paradigm of leadership for the twenty-first century, at odds with traditional thinking. It emphasizes purpose and its necessary alignment with people and culture. A new leadership approach is needed, focusing on long-term and sustainable performance and giving strong meaning to the contribution of everyone. Hubert's book describes a positive path for business, based on the diverse experience of his rich career and a profound conviction of the difference people make in our companies." — Jean-Pascal Tricoire, Chairman and CEO, Schneider Electric

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Book SynopsisA rich sourcebook of design ideas for incorporating workspaces into domestic spaces through objects, spatial transformation or design targeted at consumers, practitioners and architects.Trade Review'Dream working environments for every creative worker' - IDEAT Hong KongTable of ContentsIntroduction • Mobile/Static • Horizontal/Vertical • Fold-outs/Partitions • Pockets/Pop-ups • Integrated/Detached • Project Credits • Index of Designers

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Book SynopsisTrade ReviewWinner of the 2016 Max Weber Book Award, Organizations, Occupations, and Work Section of the American Sociological Association Winner of the 2016 Mary Douglas Prize for Best Book, Sociology of Culture Section of the American Sociological Association Co-Winner of the 2016 Distinguished Book Award, Sociology of Law Section of the American Sociological Association Co-Winner of the 2016 Silver Medal in Career (Job Search, Career Advancement), Axiom Business Book Awards One of Choice's Outstanding Academic Titles for 2015 "Pedigree: How Elite Students Get Elite Jobs is an academic book with the requisite references to gender theory and Marxist concepts of inequality. But read it carefully and it becomes something far more useful--a guide on how to join the global elite."--Economist "[Rivera's] richly described account is mesmerising--and horrifying."--Gillian Tett, Financial Times "[Pedigree] provides an insider look at how top-notch places hire, and explores how their processes serve those with the most privileged and affluent backgrounds."--Bouree Lam, The Atlantic "Forget Hollywood. Forget the American Dream. In Pedigree, Lauren Rivera discloses the harsh reality of landing a job on Wall Street... In this valuable book, [she] sheds light on [the] selection process, homing in on how employers contribute to elite reproduction. The outcome is a highly informed analysis of class and cultural capital."--Angelia Wilson, Times Higher EducationTable of ContentsAcknowledgments xi 1 Entering the Elite 1 2 The Playing Field 29 3 The Pitch 55 4 The Paper 83 5 Setting the Stage for Interviews 113 6 Beginning the Interview: Finding a Fit 135 7 Continuing the Interview: The Candidate's Story 147 8 Concluding the Interview: The Final Acts 183 9 Talking It Out: Deliberating Merit 211 10 Social Reconstruction 253 11 Conclusion 267 Afterword to the Paperback Edition 287 Appendix A Who Is Elite? 291 Appendix B Methodological Details 295 Appendix C List of Interviews 311 Notes 319 References 351 Index 369

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Book SynopsisWhat makes an engaging presentation or a useful meeting? How can companies motivate and inspire people to do their best at work? Who are the most effective leaders? Bestselling author and scientist Dr John Medina uses peer-reviewed research to answer the most important questions about the workplace today, providing answers that will help you get ahead. The author of international bestseller Brain Rules, Medina here turns his expertise to the professional world, guiding the reader through what brain science and evolutionary biology have to say on topics ranging from office space and work—life balance to power dynamics and work interactions. He examines why taking breaks in nature during the workday improves productivity; how planning a meeting beforehand makes it more effective; why open plan isn’t a good office plan; how a more diverse team is a better team; why allowing for failure is vital to a company’s success; and much more. Breaking down the science to practical applications that every reader can understand and benefit from, Brain Rules for Work is the essential guide to modern office life.

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Book SynopsisThe symptoms of menopause transitions have profound implications for work and are, in turn, affected by work. Despite this, the topic is rarely discussed in management and organization studies. Providing an overview of existing knowledge in the field of menopause in the workplace, this collection re-theorizes the management of human resources as it relates to the connections between gender, age and the body in the workplace environment with an intersectional analysis. Offering theoretical frameworks from experts as well as possible practical approaches that can be implemented in workplaces to support women transitioning through menopause, this is a go-to reference for academics and policy makers working in the field.Table of Contents1. Introduction - Vanessa Beck and Jo Brewis 2. Bodies of Change: Menopause as Biopsychosocial Process - Karen Throsby and Celia Roberts 3. Exploring Menopause Transition in the Workplace - Carol Atkinson, Jo Duberley and Catrina Page 4. Workplace Policies, Menopause and Flexible Working: The Need for a More Collective Approach - Jane Parry 5. Menopause and Trade Unions - Vanessa Beck 6. Spatial (In)justice and Hot Flushes in the Workplace: Some Musings and Provocations - Jo Brewis 7. Menopause and the Possibilities of Male Allyship - Hannah Bardett, Kathleen Riach and Gavin Jack 8. Conclusion - Vanessa Beck and Jo Brewis

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Book SynopsisAcross the social sciences, scholars are increasingly showing how people ''work'' to construct organizational life, including the rules and routines that shape and enable organizational activity, the identities of people who occupy organizations, and the societal norms and assumptions that provide the context for organizational action. The idea of work emphasizes the ways in which people and groups engage in purposeful, reflexive efforts rooted in an awareness of organizational life as constructed in human interaction and changeable through human effort. Studies of these efforts have identified new forms of work including emotion work, identity work, boundary work, strategy work, institutional work, and a host of others. Missing in these conversations, however, is a recognition that these forms of work are all part of a broader phenomenon driven by historical shifts that began with modernity and dramatically accelerated through the twentieth century. This book introduces the social-symbolic work perspective, which addresses this broader phenomenon. The social-symbolic work perspective integrates diverse streams of research to examine how people purposefully and reflexively work to construct organizational life, including the identities, technologies, boundaries, and strategies that constitute their organizations. In this book, the authors define social-symbolic work and introduce three forms - self work, organization work, and institutional work.Social-symbolic work highlights people''s efforts to construct the social world, and focuses attention on the motivations, practices, resources, and effects of those efforts. This book explores eight distinct streams of social-symbolic work research, drawing on a broad range of examples from the worlds of business, politics, sports, social movements, and many others. It provides researchers, students, and practitioners with an integrative theoretical framework useful in understanding social-symbolic work, a survey of the main forms of social-symbolic work, a rich set of theoretical opportunities to inspire new studies, and practical methodological guidance for empirical research on social-symbolic work.Trade ReviewOverall, this is a hugely impressive scholarly contribution. The authors cover all the bases: they build up their theory by proposing a clear integrative model, they elaborate and contextualize it in a fine-grained way through extensive reference to the literature and multiple examples. Finally, they enrich it theoretically, provide methodological tools for empirical research and offer practical applications. They do all this in a very accessible writing style, with multiple guideposts at the beginning and ends of chapters, and useful inserts and exhibits that summarize various aspects of the argument as they go along. Make sure your doctoral students read this, and recommend it to your colleagues! * Ann Langley, Organization Studies *This book is a marvelous treatise...It is a systematic, formal, methodical discussion of principles and evidence of the purposeful, reflexive efforts that make social constructions real. These efforts are built from discursive, relational, and material work that is done in and through social relationships. Evidence of these social-symbolic efforts is gathered from a large amount of management and organization research (the reference section is 36 pages long with roughly 750 citations) If we consider this book as an evocative treatise, then reflexive readers may discover that somewhere in their own thinking, they assume that portions of organizational life consist of social-symbolic work. The logic of this book may help readers articulate that assumption. This reviewer's own experience was one of pleasure at becoming immersed in a well-formed logic imposed on a field the reviewer thought he knew. * Karl E. Weick, Administrative Science Quarterly *Table of ContentsPart I 1: Introduction to Constructing Organizational Life 2: The Social-Symbolic Work Perspective Part II 3: Self Work 4: Self Work in Management and Organizational Research 5: Organization Work 6: Organization Work in Management and Organizational Research 7: Institutional Work 8: Institutional Work in Management and Organizational Research Part III 9: Theoretical Opportunities in the Study of Social-Symbolic Work 10: Methodological Challenges and Choices in the Study of Social-Symbolic Work 11: Conclusion: Understanding the Implications of a Social-Symbolic Work Perspective for Scholars, Change-Makers, and Citizens

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Book Synopsis''A fun, interesting, and useful read!'' David Allen, bestselling author of Getting Things DoneNearly all of us want to be more productive, but finding the method that works for you among the hundreds and hundreds of different tips, tricks and hacks can be a daunting prospect. After graduating college, Chris Bailey decided to dedicate a whole year to doing just that - experimenting with as many of the techniques as he could, and finding the things that work. Among the experiments that he undertook are: going several weeks on little to no sleep; cutting out caffeine and sugar; taking a daily siesta; living in total isolation for 10 days; stretching his workweek to 90 hours; and getting up at 5:30 every morning, all the while monitoring the impact of his experiments on the quality and quantity of his work. The results were often surprising! This book is the result of Chris''s year-long journey, distilling the lessons he learned into a few core truTrade ReviewChris Bailey has tackled the daunting task of personally experimenting with any and every technique you can imagine that could positively affect your productivity. His dedication to the project and his intelligent conclusions, combined with his candor and articulateness, make this a fun, interesting, and useful read! -- David Allen, author of GETTING THINGS DONEChris Bailey might be the most productive man you'd ever hope to meet. * TED blog *Here's a book that promises, in the title, to pay for itself. And, the truth is, it will, in just a few days. And you'll even enjoy the journey. -- Seth Godin, author of LINCHPINChris has written the ultimate guidebook for setting your life on fire. Read it, and you'll not only get more done, you'll feel better about it too. -- Laura Vanderkam, author of 168 HOURSSo often we get stuck just doing what we have always done, even if it's not really working. This book helps you cut through all the productivity advice out there to find and test what really works for you. -- Shawn Achor, positive psychology researcher and New York Times bestselling author of THE HAPPINESS ADVANTAGEThe Productivity Project is well-written, fun, practical and useful all at the same time. I loved this book. It's practical Buddhism at its best! -- Marshall Goldsmith, author of WHAT GOT YOU HERE WON'T GET YOU THERE

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Book SynopsisTrade ReviewA short, easy to read and yet incredibly actionable book. It reveals great productivity techniques that everyone can put into practice right away to win back an hour every day. * David Cohen, Founder and CEO of Techstars *

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Book SynopsisTable of ContentsPreface: How to Read, Wait a minute…Where are all the Black people Chapter One: Enter the Global Race for Racial Equity Chapter Two: Moving Beyond the Conversations We Live in a Racialised Society Wasn’t Diversity and Inclusion Supposed to Solve This? Racism and Discrimination Is Illegal In the Eyes of the Law Your Anti-racist Leadership Starts Now Chapter Three: Define Meaning Using Language as a Tool to Dismantle Racism New Terminology Black Colourism Chapter Four: Start From Where You Stand The Easy Solution(s) Are Rarely The Right Ones The Racial Equity Maturity Model Level One: A Compliance Issue Level Two: Intent to be Inclusive Level Three: Strategic Focus + Specific Commitment Level Four: Public + Private Accountability Our Culture isn’t Racist…is it? Chapter Five: The 4-Factor RACE Model Recognise the Problem Analyse the Impact Commit to Action Empower for Change Chapter Six: A Sustainable Future Chapter Seven: Where do we go from here? Index

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Book SynopsisIn today's complex, fast-paced, always-on world, our ability to perform at our best is challenged. Many of us feel under pressure to deliver results in the face of competing demands on our time and attention.In this book, Rasmus Hougaard, Jacqueline Carter, and Gillian Coutts, share simple, yet profound tools and techniques to enhance performance, creativity, and wellbeing at work. The premise is that we can rewire the brain to be responsive rather than reactive so we can do more of the right things as opposed to just lots of things. The key is getting One Second Ahead leveraging the power of corporate mindfulness.The book is based on 10 years of development and research results from the work of Potential Project the global leader in customized organizational mindfulness programs. It includes insights and experiences working with hundreds of global brands including Accenture, Nike, Microsoft, American Express and many more. Further, it is based on the latest scTrade Review“One Second Ahead provides practical tools and techniques as well as real-world examples and lessons from organizations that have implemented mindfulness on a large scale. … One Second Ahead is a worthy addition to the armoury of every busy executive and essential reading for anyone striving to enhance their productivity and well-being in today’s fast-paced work life.” (Credit Control, Vol. 37 (2), 2016)"One Second Ahead is a timely addition to the repertoire of individuals striving to enhance their productivity and well-being in a fast-paced work life through the application of mindfulness training techniques." Manish Chopra, PhD, Partner, McKinsey and Co., and author of The Equanimous Mind "In One Second Ahead, Rasmus Hougaard describes in layman's terms how the brain works and the impacts of stress in an 'always on' culture. The authors provide hope through easy to understand practices, anyone can integrate mindfulness into daily routines and overcome the barriers that get in the way of reaching our full potential. The combination of science, mindfulness practices and business application make this a must read for employees and leaders at all levels in organizations." Meghan Seybold, Senior Manager of Diversity Leadership Initiatives, Royal Bank of Canada "One Second Ahead arrives at a critical time for executives and our modern workforce. Leaders and employees are struggling to keep up with increasing amounts of information and demands on their time and ultimately their attention. Here the author's practical translation of mindfulness techniques to the workplace offers us all the opportunity to bring greater focus and presence to our work life and ultimately deliver higher impact performance. If you are interested in unlocking you and your teams full potential then start with One Second Ahead." Executive Vice President and Chief Commercial Officer, the LEGO Group "Imagine taking the power of ancient wisdom, the effectiveness of research-proven practices, and the extensive, in-depth experience of teaching these skills in a wide range of organizational settings and you have the empowering book you hold in your hands. With clarity and eloquence, One Second Ahead reveals how the training of the mind can bring any member of a corporate team to a more productive, rewarding, and innovative way of being in the workplace." Daniel J. Siegel, M.D., Clinical Professor, UCLA School of Medicine, Executive Director, Mindsight Institute, Author, Mindsight, Brainstorm, and The Mindful Brain "One Second Ahead is brilliant in its clarity and simplicity. Finally we have a highly usable guide to applying the practices of mindfulness at work." Michele Milan, Chief Executive Officer, Executive Programs, Rotman School of Management at the University of Toronto "Rasmus Hougaard and The Potential Project have cleverly combined two hot topics in today's work life: mindfulness and working more effectively. You can find thousands of useful books on both topics, but Rasmus has gone one step further. Putting together a great variety of work techniques with mindfulness creates an extremely powerful toolset for any professional who not only wants more from him/herself, but is also interested in own self's wellbeing." Jouni Torunen, HR Director, Nokia "One Second Ahead is a major contribution to bringing not only more sanity and mindfulness at the work place but also a more caring and open-minded attitude in all walks of life. Highly recommended." Matthieu Ricard, humanitarian and Buddhist monk, author of Altruism: How Compassion Can Change Your Life and the World. "In One Second Ahead Rasmus Hougaard ingeniously applies time-tested ancient methods of mental training to practical day-to-day circumstances that are regularly encountered in the business world. This book is bound to be of much practical benefit to all those who seek a more satisfying, creative, and fulfilling way of life within their professional and personal relationships." B. Alan Wallace, Ph.D. Author of bestseller The Attention Revolution and President, Santa Barbara Institute for Consciousness Studies "Like many other busy professionals we at Herbert Smith Freehills face the same demands of long working hours, increasing commercial complexity, and competing distractions for our attention and for our effort. To be a globally elite law firm, we need to be focused, crystal clear in our thinking and highly effective. This book distils the essence of the Potential Project's mindfulness program. If you put into action what you learn here, particularly the daily practice, then I am sure you will gain a greater sense of who you are, and a sense of calm and perspective that will enable you to be the best person you can be at work and at home." Murray Paterson, Head of Capability Development, Herbert Smith Freehills, Australia "A mindful organization is an organization where our leaders and employees do the right things - not just things. Through the program behind this book, we have gradually become a mindful organization." Former CIO, Carlsberg, Kenneth Egelund Schmidt "Rasmus Hougard, Jacqueline Carter and Gillian Coutts have skillfully woven an elegant set of mindfulness tools and strategies that any professional can implement. This is a fantastic foundation for a more mindful workplace and life." Jeremy Hunter, PhD, Associate Professor of Practice Peter F. Drucker and Masatoshi Ito Graduate School of Management "In our organization we have implemented the program of mindfulness and after completing the program the stress level have decreased significantly and our employees are more focused. But the techniques outlined in One Second Ahead are not just for work situations, they are also highly valuable in all kind of scenario - both professional and private. The book will give you better and more mindful interactions with everyone you meet." Hans Brobäck, Human Resources Director, Roche Since undertaking mindfulness training, I have been pleasantly surprised by the positive impact the training has had on my creativity. By choosing to focus on only one task at a time, I engage in more useful conversations with my colleagues and have also found that my enhanced concentration has significantly improved my overall creative output." Nick Foley, President SE Asia Pacific & Japan, Landor "The pace and complexity in today's organizations affects all co-workers and leaders in all aspects. Especially when the boundaries between work and 'life' becomes more and more interlinked. The decision to use CBMT as a tool in order to decrease stress levels in our organization turned out to be a real game changer for our co-workers. I can highly recommend this book because it captures all the benefits with working with CBMT in all kinds of organizations. The tone of voice is fact-driven and combines real examples from organizations backed up with theories and scientific studies." Henrik Scheutz, Function Manager HR Service Centre, IKEA ABTable of Contents"List of Figures Foreword Introduction PART I: WORKPLACE TECHNIQUES1. Mastering Your Mind - First Steps1.1. Email1.2. Meetings1.3. Goals1.4. Priorities1.5. Planning1.6. Communication 1.7. Creativity 1.8. Change 1.9. Mental Energy 1.10. Physical Energy and Activity 1.11. Performance Breaks 1.12. Sleep 1.13. Eating and Energy 1.14. Commuting 1.15. Emotional Balance 1.16. Work-Life BalancePART II: MENTAL STRATEGIES2. Presence 2.1. Patience 2.2. Kindness 2.3. Beginner '' ''s Mind 2.4. Acceptance 2.5. Joy 2.6. Balance2.7. Letting GoPART III: Foundational Practices 3. Training Sharp Focus4. Training Open Awareness 5. Mastering Your Life - Next Steps Appendix: Self-Directed Training Resources Notes Acknowledgments About the Authors About The Potential Project Index"

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Book SynopsisDr Geraint Evans has spent the last 20+ years as an award- winning marketing consultant, delivering work for major brands such as Odeon Cinemas and now coaches and consults full time. He is a Visiting Research Fellow at St Mary's University, London and an award winning academic author, holding a PhD in marketing and entrepreneurship, and is also a Fellow of The Chartered Institute of Marketing.Table of Contents Introduction 1. 'T' – Time for you 2. 'A' – Address the past 3. 'R' – Reboot yourself 4. 'G' – Gain knowledge 5. 'E' – Energy sources 6. 'T' – Targets for this year 7. 'S' – Sidetrackers 8. 'E' – Everyday routines 9. 'L' – Less is more 10. 'F' – Focus and failure 11. You can do this 12. Some closing thoughts Your new list of nine assets Summary of chapters and key steps Further reading

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Book SynopsisThe industrial age routine of a 9-5 fits-all working system might finally be being dismantled, but what will replace it, and will it work for you? This thoughtful and practical book sketches out new approaches to individualized working styles which prioritize wellbeing, productivity and fairness. The authors, Lizzie and Alex, are at the forefront of business thinking in this area, having worked with companies such as Unilever, Amazon, and AIA and been featured in the FT, Times, Telegraph, Stylist, Marie Claire, Metro and The Guardian, among others.If you are an ambitious Gen Z millennial at the start of a career, looking for a job which works with your ethical framework, an experienced professional moving into a leadership role, or a business owner, CEO, manager or HR professional, this book provides a vital contemporary overview of what will work best in a business world which is newly flexible, imaginative, neurodiverse and accountable. It will help you create a way of wo

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Book SynopsisWall Street Journal BestsellerDevelop and expand your innate leadership abilities through daily exercises and challenges designed to help you grow into the leader you want to be and prepare you for the job you were made to have.A recent Harvard Business Review article outlining a study of over 17,000 leaders found that although, on average, people begin to supervise others at age 30, most do not start to receive formal leadership training until their forties.In addition to serving as a U.S. Army airborne, infantry, and ranger-qualified officer, Patrick Leddin has founded successful businesses and trained thousands of leaders. In The Five-Week Leadership Challenge, Leddin shows you how to quickly build standout leadership skills so that when the next opportunity comes along, you''re the only person for the job.In this book, you will find:35 daily challe

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Book SynopsisEver feel like you're so busy and stressed that you forget to breathe? Right now life has never seemed more overwhelming. The COVID pandemic, working from home and lockdowns have turned our working lives upside down, further blurring the line between work and home. We are taking less annual leave, working longer hours than ever and worried about redundancies. There are so many physical and emotional demands on us at the moment it makes it hard not to feel like we are all edging closer and closer to burnout. Dr Bill Mitchell is here to help - a psychologist with decades of experience specialising in helping the overwhelmed, overstressed and overscheduled rebalance their personal and professional lives. In Time to Breathe, Dr Bill brings you invaluable tried and tested, practical solutions from his clinical practice that will help you prioritise what is most important and ensure you stay in a happy, energised space no matter what is going on around you. Find out how toTrade ReviewCalm the chaos ... a practical guide to balancing a high-responsibility lifestyle. * Psychologies magazine *Offers tools on how to navigate working life in a smoother and less stressful fashion. * The Scotsman *Table of ContentsIntroduction Drifting off-track Running on empty When relationships disconnect Taking control of your life Glimpses of reality Our mental foundations: three powerful mindsets Mindset at work The microculture you create Navigating life Planting the seeds Seventy million prescriptions References Acknowledgments Index

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Book Synopsis‘Stop talking about bringing your values to work and learn how to actually DO it!’ – Kim Scott, bestselling author of Radical Candor Intentional Integrity, by Silicon Valley expert Rob Chestnut, provides an excellent road map for any organization looking to create a clear set of values to live by. The year 2020 triggered consumers to re-evaluate their relationship with brands in general, leading to customers prioritizing those seen to be ‘doing good’ or ‘being helpful’ in the context of the pandemic. There is a strong sentiment that businesses have a big part to play in helping society recover and a purpose-driven organization will likely have the edge. In the midst of a year of crisis, there is an opportunity for companies to re-evaluate how their businesses operate. The power to act with integrity is the key to developing this culture. Drawing on his background as former General Counsel for Airbnb, Rob Chesnut explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. Intentional Integrity is the handbook to revolutionizing your workplace by providing the right environment for people to do good work. ‘Smart, practical advice for anyone looking to do good and do well’ – Reid Hoffman, co-founder of LinkedIn and author of BlitzscalingTrade ReviewStop talking about bringing your values to work and learn how to actually DO it! -- Kim Scott, author of Radical CandorThe ethical expectation for companies is wonderfully changing from ‘do no evil’ to ‘do good’. Companies and their leaders need to put ethics and integrity at the centre of their mission and culture. Rob is an insider who’s combined doing good with doing business well in two iconic Silicon Valley companies. His book contains smart, practical advice for anyone looking to do good and do well -- Reid Hoffman, co-founder of LinkedIn and author of BlitzscalingNo one has wrestled with more difficult business integrity challenges over the last twenty years than Rob. His insights will instruct you how to drive integrity into your culture. Now, more than ever, we need someone to lead a constructive, direct conversation about integrity in business, Rob delivers -- Meg Whitman, CEO of Quibi, former CEO of HP and eBay Rob and I were peers at Airbnb and together we helped build a culture and public-facing brand with integrity as a core value. Not only was the work strategically brilliant but under Rob’s leadership, it was embedded into the very heart of the company. Rob brings creativity, empathy, credibility and a great sense of humor to this important topic – he makes ethics human and fun -- Jonathan Mildenhall, cofounder and CEO, TwentyFirstCenturyBrandDrawing on considerable experience with the nuances and circumstances of integrity violations at Airbnb, Chesnut offers plentiful examples of common integrity issues . . . He is especially good on such matters as enforcing consequences and handling situations involving violators who are high-performing employees. Valuable reading for companies that want to get serious about workplace ethics * Kirkus Reviews *This is the rare fully realized look at not just what integrity means in the context of business, but how to make it second nature in the workplace. Business leaders should take note * Publishers Weekly *Table of ContentsIntroduction - i: Show of hands? A new approach to integrity Chapter - 1: Spies, jarts, and racism: The roots of corporate culture shocks Chapter - 2: Six Cs: Critical steps to fostering integrity in the workplace Chapter - 3: C is for Chief: Integrity begins at the top Section - Code Moment 1: Regina and the telltale text Section - Code Moment 2: Who’s your customer, Charlie? Chapter - 4: Who are we?: Defining what integrity means to your organization Section - Code Moment 3: Paul, Serena, and a dead duck Section - Code Moment 4: A not-so-gentle ethical dilemma Chapter - 5: What will derail your mission: The 10 most common integrity issues Section - Code Moment 5: The game is on, the vibe is off Section - Code Moment 6: Just another tequila coffee break Section - Code Moment 7: Marty and the media quandary Section - Code Moment 8: Define “academic” Chapter - 6: Mix it up, blast it out, repeat: Communicating the integrity message Section - Code Moment 9: Tory and the ten sheets of copy paper Section - Code Moment 10: Win-win-win, or no good deed goes unpunished? Chapter - 7: The welcome mat for complaints: A clear and safe reporting process Section - Code Moment 11: On the glass Section - Code Moment 12: Blame it on Rio Chapter - 8: When the other shoe drops: Creating appropriate consequences for integrity violations Section - Code Moment 13: Password piracy Chapter - 9: Check the canaries: Monitoring the company culture for signs of trouble Section - Code Moment 14: Three blind mice Chapter - 10: Dude, you’re not just “bad at dating”: Sexual misconduct in the workplace Section - Code Moment 15: Sam, she’s just not into you Section - Code Moment 16: “Sure, totally get it” Chapter - 11: Who you do business with defines you: Extending the integrity message to a community Chapter - Conclusion: A superpower for our times Section - ii: Appendix: Discussion of Code Moments Acknowledgements - iii: Acknowledgments Section - iv: Notes Index - v: Index

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Book SynopsisLearn how to overcome procrastination and enjoy guilt-free play! One of the most effective programs to combat procrastination, THE NOW HABIT has sold over 100,000 copies, has been translated into 11 languages, and is now revised and updated.Featuring a new preface and a new section providing strategies to understand and deal with the role technology plays in procrastination today, The Now Habit offers a comprehensive plan to help readers lower their stress and increase their time to enjoy guilt-free play. Dr. Fiore's techniques will help any busy person start tasks sooner and accomplish them more quickly, without the anxiety brought on by the negative habits of procrastination and perfectionism.Trade ReviewIt is rare to find a book that translates academically sound research into wise and helpful advice. * Jeffrey P. Prince, University of California, Berkley *Definitive bible for releasing anyone's procrastinating past and becoming a 'producer.' This book is my go-to recommendation to my clients (and myself!) for beating procrastination and the guilt that comes with it. * Lisa Rothstein, The DaVinci Dilemma *A phenomenal resource for many clients who struggle with procrastination. Fiore helps you figure out why you are procrastinating and offers concrete exercises and strategies to overcome the most common blocks to getting started. This is a fantastic book. * Carrie Spaulding, The Thirty-something Coach *I recommend THE NOW HABIT to my coaching clients and friends and family members because it provides clear, practical, effective advice for getting things done without beating yourself up. * Liisa Kyle, Ph.D., co-author of Happiness Awaits You *If procrastination is a major problem in your life - or even a minor problem - this book is well worth a reading. * The Simple Dollar *

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Book SynopsisThe relationship between unstable work careers and family transitions into adult life can vary according to the personal circumstances of individuals, as well as the welfare state system of the country. Drawing from interviews and survey data across the EU and the UK, this in-depth study explores how worker instability is perceived and experienced, and how this ‘perception’ in turn affects individuals’ economic and social situations. Using intersectional analysis and a unique focus on different life stages, the authors identify groups who are more prone to labour market risks and describe their relative disadvantage. This powerful study will inform policy measures internationally in several social domains related to work, employment and society.Table of ContentsIntroduction 1. Theoretical Background 2. Objective and Subjective Job Insecurity in Europe 3. Job Insecurity and Transition to Adulthood 4. Investigating Objective and Subjective Employment Uncertainties and Their Repercussions for Mid-Career Employees 5. Job Insecurity and Its Consequences For Older Workers Conclusion

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Book SynopsisAs business struggles to adapt to a rapidly changing world, managers are bombarded with a bewildering array of schemes for how to be a boss and make an organization tick. It's tempting to be seduced by futurist fantasies where every company has the culture of a startup, and where employees in wacky, whimsical office settings, liberated from hierarchies and bosses that oppress them, are the foundation for breakthrough performance."Get real," warn Nicolai J. Foss and Peter G. Klein. These fads ironically lead to micromanaging and, often, to disaster. Companies and societies, they show, need authority and hierarchy to coordinate work, including creative work. And, counterintuitively, Foss and Klein illustrate how the creative use of authority and hierarchy helps companies to be more agile and flexible, enabling educated, motivated people and teams to thrive.And not a moment too soon: Foss and Klein provide evidence that global challenges such as the proliferation of artificial intelligence, economic disruption, empowered knowledge workers, and black swan events such as the pandemic actually make hierarchy and the job of the manager more important than ever.

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Book SynopsisCulture is a mountain effective leaders must climb, and this definitive guide will take leaders to the top. For over a decade, Jaime Taets, chief vision officer and founder of Keystone Group International, has been the go-to consultant for executive teams hoping to untangle their issues and improve their businesses—profits, strategies, and services—along the way. And throughout that time, Jaime has learned that most business problems are actually people problems. To get at the root cause, leaders must go deeper than the business layer with questions that are rooted in culture and people. Jaime developed “The Impact Model” for this reason; to help you as a leader understand all the factors woven together that create a strong culture. The Culture Climb will help leaders • understand and examine their work culture in a simple yet comprehensive way, • discover how to use culture to grow a healthy and sustainable business, and • push past all the theories about culture to help leaders make real change. If you want to get your business unstuck—if you want to take it to the next level—you are going to have to address culture. The Culture Climb can show you how.

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Book SynopsisFind a way to work that works for you.The 9-to-5 office routine no longer exists. Many employees have the option to work anywhere, any time. But how do you find the flexible arrangement that's right for you? And how do you manage a team when they're all working in different places and on different schedules?The HBR Guide to Managing Flexible Work is filled with practical tips and advice to help you and your team stay productive and connected, no matter when or where you work. You'll learn how to: Set a flexible work schedule that meets your needs Remain connected and visible Get more done—in less time Make the most of hybrid meetings Keep your team engaged, both in person and virtually Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisAn essential work on teams—now updated with new research and tools and a new preface—X-Teams shows how an externally focused team model is the key to fueling innovation and your organization's success.You build a team around top-notch talent. The team members work well together; they're committed to the mission and are highly motivated to perform. Yet the results are disappointing. You're not seeing creativity and flexibility. You're not getting breakthrough ideas."Good" teams build camaraderie, confidence in their abilities, and a solid process for working together. But these internal dynamics—while positive in themselves—can create a wall between the team and the outside world. And that wall can prevent the team from adapting to change and delivering value to the organization.In this updated, streamlined edition, with a new preface and practical tools, Deborah Ancona and Henrik Bresman describe an externally focused team model—the x-team—that is even more relevant today than when it was first introduced. With their distinctively flexible membership and leadership structure, x-teams continuously reach outward to fuel the innovation process.With new examples and research from organizations such as Microsoft, Takeda, and the Museum of Modern Art, Ancona and Bresman show you how to build x-teams that: Keep pace with shifts in markets, technologies, cultures, and your competition Innovate by moving quickly from generating ideas to executing and diffusing them throughout your organization Employ "distributed leadership" to unlock crucial information, expertise, and new ways of working together—wherever these qualities reside, whether within or outside your company In an increasingly complex and ever-changing world, where adaptability and creativity are paramount to an enterprise's success—and even its survival—X-Teams is your handbook for winning.Trade ReviewAdvance Praise for the Updated Edition of X-Teams:"The authors succeed in conveying the importance of wide-ranging exploration and teamwork as essential for innovation." — Financial Times"The authors dive into the nitty-gritty details of engineering a better team." — Time.com"X-teams are the answer to performing in today's turbulent world. They enable organizations to move from strategy to implementation and from bureaucracy to innovation, creating value and profitable growth. The key is to combine external outreach to all stakeholders with an internal focus on creating a safe, disciplined, and learning culture." — Alan Mulally, former CEO, Boeing Commercial Airplanes; former CEO, Ford Motor Company"When X-Teams was first written, Ancona and Bresman were prescient, well ahead of their time. They understood the changing landscape of teamwork and what it meant long before it was clear. Now, this terrific book is even better: well-researched, packed with engaging stories, and immensely practical." — Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School; author, Right Kind of Wrong"A game-changing book. X-Teams provides a compelling case for the importance of combining a sharp external focus with robust internal processes to overcome inertia and unlock transformational outcomes. The authors' practical framework is both insightful and actionable, and their real-world examples demonstrate the power of this approach." — Elcin Barker Ergun, CEO, Menarini Group"While strong internal cohesion and alignment are key to team success, it's crucial for team leaders at every level to have the humility and vigilance to look outward. X-teams spread leadership across the organization and facilitate learning and coordination within and across boundaries. This is a must-read for anyone trying to accelerate innovation." — Jerry Ng, founder and Chairman, Bank Jago"There are teams and there are x-teams. X-teams combat our inward-facing tendencies, opening our minds to the diversity and power of the world around us. They have helped us at Takeda R&D to increase our external learning and partnering. Use them as a tool to transform your organization." — Andrew Plump, MD, President, Research & Development, Takeda Pharmaceutical Company

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Book SynopsisEveryone deserves to feel a sense of respect and belonging. And we all want our coworkers to feel safe, heard, and free to be their authentic selves at work. But being an inclusive colleague doesn't always come naturally.This book will teach you how to be more empathetic, accepting, and socially aware, so you can create a more inclusive work environment—starting with yourself.This volume includes the work of: Ella F. Washington DDS Dobson-Smith Selena Rezvani Stacey A. Gordon How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

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Book SynopsisThe always-on, hustle culture creates an unhealthy, counterproductive relationship with work.Many workers believe that to compete with other top talent, they must embrace a culture that rewards long hours and a constant connection to work. Businesses and society endorse busyness, overwork, and extreme commitment as the most valued traits in workers. Sometimes that endorsement is explicit, as when Elon Musk told X/Twitter employees to work "long hours at high intensity" or get fired. More often it's an implicit contract, a buildup of organizational and cultural norms and the adoption of new technologies that make it easy to tether people to work.Either way, this workaholic behavior is unhealthy and counterproductive for workers and for organizations. It's time to fight back. Malissa Clark—a preeminent researcher on the culture of overwork—shows you how in Never Not Working. Clark examines overwork and burnout, not just from the individual's perspective but from an organizational perspective too. She delivers a comprehensive, nuanced definition of workaholism, busting myths along the way—working long hours, it turns out, doesn't automatically make you a workaholic. She also helps you assess whether you're falling prey to the phenomenon and whether you're creating workaholics in your organization.Clark shows you how to escape the trap of putting work at the center of everything and thus losing your well-being—or your company's performance—in the process. Deeply researched and written for everyone from leaders to individual contributors, Never Not Working is the essential guide to identifying workaholism in yourself and others and starting on the road to recovery.Trade ReviewAdvance Praise for Never Not Working:"In her eye-opening new book, Malissa Clark reveals how our culture's obsession with overwork is keeping us from living our best lives. Clark shows how our culture's expectations of productivity have created a system that rewards overwork and punishes those who don't conform. Integrating cutting-edge academic research, interviews, and personal accounts, Clark provides a road map for getting out of the overwork trap and creating a more sustainable and fulfilling work-life balance. If you're ready to break free from the trap of overwork, this book is for you." — Ashley Whillans, author, Time Smart; Associate Professor, Harvard Business School"Never Not Working is an absolutely brilliant and intriguing book. Malissa Clark, one of the world's leading experts on overwork, shares incredible, evidence-based insights designed not just to inform but to shine a light on highly compelling and intriguing practices that each of us can implement in order to thrive at work in a healthy and sustainable manner." — Steven Rogelberg, Chancellor’s Professor, University of North Carolina at Charlotte; author, The Surprising Science of Meetings and Glad We Met"As the world of work evolves, what 'success' looked like in the past must be challenged, and that includes challenging the cultures that reward workaholics. Written from a solid base of research and real-life stories, Never Not Working is a must-read for individuals and organizations alike. . Clark's style is highly relatable, practical, and engaging from cover to cover." — Laura Hambley Lovett, podcast host, Where Work Meets Life; Adjunct Professor of Industrial/Organizational Psychology, University of Calgary"Today, whenever we're doing one thing, we're almost always thinking and feeling anxious and guilty about the fact that we're not doing something else—working. Malissa Clark's book is the antidote we all need: an opportunity to take a deep breath and rethink the way we look at our work and our lives." — Darria Long Gillespie, MD, author, Mom Hacks; Clinical Assistant Professor, University of Tennessee School of Medicine"Rapidly advancing technologies are blurring, even eliminating, the clocks and calendars separating work from the rest of life. This amazing book moves from the problem to possible solutions—for organizations and individuals. Required reading for all of us navigating this changing world of work." — Phyllis Moen, Professor Emeritus, University of Minnesota and Cornell University; coauthor, Overload: How Good Jobs Went Bad and What We Can Do about It

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Book SynopsisBusiness success begins with trust.Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly.If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.This book will inspire you to: Develop trust through competence, legitimacy, and impact Understand the neuroscience of trust Follow through on your commitments to stakeholders Negotiate better with an untrustworthy counterpart See your company through the eyes of your customers Rebuild relationships after a breakdown of trust This collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge, Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by Leslie K. John; "The Enemies of Trust," by Robert M. Galford and Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher and Shalene Gupta; "Customer Data: Designing for Transparency and Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison Schoop; "Operational Transparency," by Ryan W. Buell; and "The Organizational Apology," by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisIs your workplace toxic?Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions, or a culture of overwork and burnout, it can feel impossible to know what to do. Should you address the issue directly, play office politics, go to HR, or just keep your head down?The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while maintaining your mental health and self-respect through some of the toughest interpersonal challenges you'll face at work.You'll learn how to: Recognize what's fixable Help bring problems to light Keep your performance up Protect your reputation and your career Prevent a toxic culture from infecting your team Rebuild trust and psychological safety Move on if you choose, without burning bridges Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisAre you a manager, stuck between pressure from senior leadership and the needs of your team? Do you sometimes feel that you’ve been robbed of your power, your influence… and your ability to actually achieve anything?! It’s time to Own Your Day.This practical collection of simple tools and techniques will enable you to successfully navigate the current environment. Based on first-hand experience from hundreds of organizations, Own Your Day provides an easy-to-apply mix of real-life case studies and specific guidance on the things that matter most to managers. Balancing strategy and delivery Preparation vs planning Developing and using your influence Being your authentic self Getting the best out of yourself and others Implementing change successfully Reclaim your autonomy, step into your authority, and Own Your Day. DIANA MARSLAND is a coach, mentor, lecturer and researcher focused on organizational behaviour and the impact of digital technology in the workplace. Her varied career has included roles in organizations as diverse as Halifax plc, the Foreign & Commonwealth Office, Fidelity Investments and the NHS.JULIE NERNEY is a serial entrepreneur, transformation expert, CEO, NED, Chair, lecturer and public speaker. With experience of every stage of organizational life, from start up through to disposals and acquisitions, she is a passionate advocate for authentic, purposeful leadership.Trade ReviewHelpful management toolThis book is a great resource for managers who are expected to implement constant change initiatives whilst grappling with the realities of managing delivery.The mix of theory & practice makes it easy to read & includes solutions to common issues - such as managing upwards as well as dealing with an uncertain work environment.I like the reflective questions which get me thinking about what I'm doing & the way I'm doing it. The research quotes from managers reassure me that I'm not alone! * Amazon *Table of ContentsTable of ContentsOur focus groups with a representative sample of managers across all sectors have identified the common challenges they face where practical support would be the most valuable. These have been organised into two primary themes, each containing the four most common challenges, an overview for which is provided below. Every section will include practical takeaways – tools, techniques, frameworks, experiential learning from case studies and, for those readers who want to find out more, signposting to other resources such as articles, podcasts or other publications. It will be prefaced by a foreword and finish with a master reference guide for the content.About the authorsOur grateful thanks to…PrefaceForewordPART ONE: OPERATING CLIMATE1 TAKING OWNERSHIP AND CREATING A GROWTH MINDSET1.1 Context is King1.2 Your mindset, their perspective1.3 Creating your own permission1.4 Don’t Fear Mistakes – it’s all about the Learning1.5 Recognising opportunities for changeRESOURCES2 PREPARATION VS PLANNING2.1 Being Future Focused2.2 Your Personal Clarity2.3 Dealing with uncertainty and setbacks2.4 Clarity of Purpose and OutcomesResources3 INFLUENCING FOR IMPACT3.1 Old vs New Power3.2 Knowing your Audience3.3 Building Reputation and Visibility3.4 Building a compelling argument3.5 The Importance of Context and TimingRESOURCES4 IMPLEMENTING CHANGE4.1 Understanding the Why4.2 The How trumps the What in successful change4.3 Changing BehavioursRESOURCESPART TWO: PEOPLEPEOPLE CENTRED LEADERSHIP AND MANAGEMENT5.1 Authenticity5.2 Self-awareness5.3 Self-careRESOURCES6 GETTING THE BEST OUT OF OTHERS6.1 Let’s Start with Your Boss…6.2 Trust as the glue6.3 Creating a high performing teamRESOURCES7 HAVING DIFFICULT CONVERSATIONS7.1 Feedback as the foundation7.2 The Importance of Clear Expectations7.3 Dignified exits: letting people go with clarity and kindnessRESOURCES8 MEETING MADNESS8.1 Purpose8.2 Preparation8.3 StyleRESOURCES9. CONCLUSION…AND THE NEW NORMALENDNOTESINDEX

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Book SynopsisYour gender stats are tumbling, women aren’t advancing, their feedback is poor, and too many are leaving. What’s going on?Women navigating a traditionally male-dominated technical sector too frequently feel invisible, frustrated, and undervalued in the workplace. Lauren Neal has been there, and she’s developed tried-and-tested approaches that male-dominated organizations can take to motivate and retain women. Because only a truly empowered, diverse workforce can drive the best business outcomes and innovations.Inspired by real-life stories, Valued at Work gives you the tools to take control and drive real change without alienating any of the workforce!Lauren Neal is an award-winning chartered engineer and chartered project professional in the energy industry. Having worked with men and women offshore, onshore and onsite on multimillion-dollar projects across the globe since 2005, she is a sought-after speaker and writer championing gender equity within STEM.Trade ReviewA must-read book for any gender equality advocate who wants to transform workplace culture and inspire more successful stories Maria Kalli AMIChemE - The Chemical Engineer.comLively and engaging. Neal deftly communicates the insidious nature of many of the factors leading women to exit STEM and sets out achievable ways for organisations to ensure that all of their employees are heard and valued. Penny Horwood - ComputingLauren takes us through with various cases dissecting real life scenarios and how we could react to them - and do the right thing to let our teams flourish and thrive. I recommend this book for all professionals who want to reach a higher level of people management. – AmazonAlthough this book is aimed at the STEM industry, it is applicable across all areas of industry, and a lot of lessons can be learned from it...this book is a real eye-opener for both men and women and a great resource for brining about positive change and moving forward in the best way possible. Very enjoyable and inspiring! – AmazonA must-read for anyone hoping to work in or create the best culture at work and to succeed in business but also to succeed at looking after colleagues. – Amazon(A) great insight or spotlight for the problems and situations women deal with in STEM. However, I think everyone will see a familiar situation they have been in or witnessed at work. The message to managers to get to know all their team members or employees and that making everyone feel seen and appreciated is extremely important. - AmazonTable of ContentsForeword Preface Note to the reader Acknowledgements Introduction Part 1: Recognize your Organization’s Behaviors Chapter 1: Introduction Chapter 2: Acknowledging disrespect in the workplace Chapter 3: Inauthenticity holds people back Chapter 4: Promoting psychological safety Chapter 5: Conclusion Part 2: Include the Necessary Technical Skills and Performance Chapter 1: Introduction Chapter 2: Office housework crowds out the best work Chapter 3: Feedback is a gift Chapter 4: Inclusion of those from a different path Chapter 5: Conclusion Part 3: Empower your Future Leaders Chapter 1: Introduction Chapter 2: Ethical and Moral Leadership Chapter 3: Walking the Talk as Leaders Chapter 4: When No One is Looking… Chapter 5: Conclusion Conclusion Call to Action About the Author Bibliography / Further Reading List Appendices Index

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Book SynopsisWhat if every day at work felt like your team’s most productive ‘away day’?The most successful and innovative teams and organisations are highly collaborative, creative and productive - you will find the principles of great workshops infused throughout their culture.This is a book about how running great workshops, and taking inspiration from them, can lead to a great team environment. Workshop Culture will show you how to create a happy and engaged team through small actions which lead to big results. It features a practical and accessible toolkit to help improve your team’s performance and productivity.Workshop Culture gives you: Inspiring case studies from forward-thinking and innovative teams that have found success from a workshop culture A structured methodology that you can follow to bring more happiness, productivity and engagement to your team Practical exercises to help you build new skills and knowledge, and increase impact at work Alison Coward is a team culture coach, consultant and founder of Bracket, a consultancy that partners with ambitious, forward-thinking companies to build high-performing, collaborative team cultures.Trade ReviewThe best book on team culture I’ve read, I can‘t wait to implement with my team - Amazon 5*I have used workshops for years. I've been a facilitator and have run my own workshops. But this wonderful book shows that I've been thinking of it in the wrong way. I can be using workshops as a core methodology for implementing change. I can't wait to start using this guide in the field. Delighted to have found it. - Amazon 5*From the very beginning, this book is all about teams, communication and collaboration. I loved that. I was looking for a book on how to increase productivity at the workplace and instead came across one that reminded me of how to engage people, first as people and on their ideas and also what conflict is and how to be a better facilitator...this is for anyone who wants better for their workplace. – NetGalleyIf you're passionate about fostering collaboration, innovation, and a positive team environment, Workshop Culture is a must-read. Alison's expertise shines through, making this book an invaluable resource for anyone looking to enhance their workshop experiences and drive meaningful results. – LinkedInAn amazing book. It's an inspiring insight into how to build a collaborative culture for teams but, more than that, it's practical and I can see already how it will make a significant difference at my company. – Amazon 5*An illuminating exploration into the impact of well-structured workshops on team performance and organizational success. It illustrates how embracing the principles underlying exceptional workshops can revolutionize team environments, fostering productivity, engagement, and a pervasive sense of fulfillment. – NetGalleyWhat ...sets this book apart is its deep dive into the root causes of workplace challenges, accompanied by real-world examples and success stories. The author's authenticity and wealth of experience shine through, making the content both engaging and practical. - Amazon 5*Table of ContentsForeword by Alex OsterwalderIntroductionPART 1: IDENTIFYING THE PROBLEMChapter 1: The impact of the problemImpact 1: bad meetingsImpact 2: low engagementImpact 3: lack of purposeWhy are you implementing a workshop culture?Chapter 2: Why workshops are the solutionWhy great workshops lead to great team culturesWhat you are designing for in a workshop culturePART 2: INTRODUCING WORKSHOP CULTUREChapter 3: Understanding workshop cultureThe four foundations of a workshop cultureFoundation 1: workshops are more than a one-off eventFoundation 2: maintain a constant balance between creativity and productivityFoundation 3: make tiny tweaks, not sweeping changesFoundation 4: a workshop culture is designedChapter 4: Leading a workshop cultureCollaboration: a collaboration mindsetFacilitation: there’s something about facilitationStrategic thinking: important, but not urgentDesign mindset: designing for culture changeTurning ideas to actionBehaviour changeIf you can run great workshops, you can implement a workshop culturePART 3: THE FRAMEWORKThe five-pillar framework for high-performing teamsChapter 5: Alignment – seeing the bigger pictureDynamic and fluid teamsThe bigger picture – setting your team’s direction: alignment, clarity and purposeStrategy development – ideas into actionCrystallizing team valuesChapter 6: Cohesion – self-awareness and connectionBalancing the team and individualBuilding self-awareness for team performanceIndividual productivity, team productivityBuilding empathy for team cohesionChapter 7: Communication – meetings and workshopsImpactful meetings use design and facilitationThe responsibility of a meeting facilitatorMake your meetings more workshop-likeFacilitation techniques to improve your meetingsA holistic look at our meetingsChapter 8: Design – designing ways of workingTeam culture as a product in developmentDesigning routines and rituals over ‘team building’Optimizing team productivity – what design can addressDesigning connectionChapter 9: Change – continuous improvementA new approach to changeUnderstanding behaviour changeTools and techniques to initiate and sustain changeBuilding a workshop culture – a blended approach to changeConclusionToolkitWorkshop Culture: A Guide to Building Teams That Thrive (summary)NotesAcknowledgementsAbout the AuthorIndex

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Book SynopsisHighly sensitive and high performing? Being highly attuned to your emotions, environment, and the behavior of others can be the keys to success, but they can also lead to overthinking everything and burnout. Human behavior expert and executive coach Melody Wilding identifies this problem and gives the nuanced reader profile a name—“sensitive strivers.” Drawing on the latest research and work with clients, she examines the intersection of sensitivity and achievement and the challenges that come along with it in the workplace, and offers neuroscience-based strategies readers can use to reclaim control of their lives and reach their full potential.

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Book SynopsisWork-life balance isn’t about where or how you spend your time. At least not solely. It’s about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters.As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between ‘work’ and life’ because ‘work’ takes place entirely within ‘life’ and you can’t balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend – or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.Table of Contents1. Introduction: A Sideways Look at Work-Life Balance2. A Brief History of Work Life Balance3. Work Matters4. Life Stages and Transitions5. The Future of Work6. New Balance; Work -Life Balance Is Non-Sense7. Analysing Worklife8. Job Crafting9. Leadership in the Fourth Industrial Age10. Enabling Job Crafting, a Call to Action11. Balance at HomeAppendix: A Re-design Exercise

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Book SynopsisWorkplace spirituality is an emerging field of study and practice and this book asks the questions: Where have we been in the last ten years as a field and where should we be headed in the next ten years? The editors asked these questions of thought leaders from around the globe, leaders who represent different sectors, faith traditions, worldviews and organizational functions. This volume represents the best of current thinking about the state of the field of workplace spirituality and of what the future holds. There are four themes: (1) management themes such as leadership, ethics, change management, and diversity; (2) workplace spirituality in sectors such as health and wellbeing, policing and creative industries, (3) key issues that are emerging, such as self-spirituality, mindfulness, storytelling and the importance of nature, and (4) cutting edge epistemologies and methodologies including indigenous studies, relational ontology, ethnography, and psychodynamics. These articles were chosen to provoke new thinking, new research, and new practice in the field of workplace spirituality, with the goal of helping the field mature in the next decade. Table of ContentsIntroduction (Eds.) Themes: Leadership Ethics Strategy Organizational Change Governance Organizational Behavior Human Resource Management Careers Communications Entrepreneurship/Family business Consumer Behavior and Branding Sustainability Gender and Diversity Social Sciences New Sciences Practical Theology Global Consciousness 　 Sectors: Health and Well-being Tourism and Hospitality Legal and Policing Creative Industries Religious Organizations Education 　 MSR Methodologies:  Assessments and Measurement (quantitative) Qualitative Ethnography Psychoanalytics Storytelling Other: Everyday (working) life Indigenous spiritualities Conclusion (Eds.)

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Book SynopsisEvery business out there is interested in earning profits. But sometimes the bottom line is not the best indicator of a company's long-term health. In the wake of the Great Resignation, companies are scrambling to hold on to both employees and profits. It turns out that one answer is the key to both.

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Book SynopsisSolutions to workplace burnout often involve victim-blaming: Stressed? Try therapy—or a new job. But burnout is a sign of defective workplaces, not workers. Drawing on decades of research, Christina Maslach and Michael Leiter show managers how to recognize burnout and fix problems cost-effectively, improving employees’ productivity and health.Trade ReviewBurnout seems to be everyone’s problem, and this book has solutions. As trailblazers in burnout research, Christina Maslach and Michael Leiter didn’t just clear the path to study the causes—they’ve also discovered some of the cures. -- Adam Grant, #1 New York Times bestselling author of Think AgainAspiring and even experienced leaders often don’t know that in order to make sustainable change for both employees and the overall organization, burnout must be a core focus. From experts in burnout research, The Burnout Challenge offers tips and tools needed to evaluate problems and implement solutions. Vital reading for today’s and tomorrow’s leaders. -- Arianna Huffington, Founder & CEO, Thrive GlobalMaslach and Leiter’s crucial insight is that characterizing burnout as a personal issue prevents us from finding lasting solutions. A thoughtful and well researched book about a core issue at the heart of the great resignation. If you want to overcome labour shortage issues, this book helps you create a work environment which does not overwhelm people. Sounds simpler than it is. -- Christian Stadler * Forbes *Provides the path to creating a better world of work where people can flourish rather than get beaten down. -- Marcel Schwantes * Inc. *The Burnout Challenge will help managers everywhere better understand burnout…This book serves as a wise canary for workers and managers in any organization. -- David Kee * Current *Maslach and Leiter highlight how the way many people are being expected to work is running them into the ground and that the negative feelings come from six key mismatches…The book then goes on to offer ways to measure and address the problem, providing advice on how to create better matches—redesigning work, for example, using actual design principles, such as balance, unity, and rhythm. * Financial Times *The authors use accessible language, many analogies, examples and cases, a compelling narrative style, and helpful bar graphs. This book is well suited to scholars and practitioners interested in change management, burnout, work–life balance, person–job fit, and engagement in the workplace. * Choice *[Maslach and Leiter] offer a well-grounded examination of the causes of widespread job dissatisfaction and burnout along with proposals for solutions…Thoughtful advice for managers and employers. * Kirkus Reviews *This book proposes a thoughtful approach to tackling a common and serious workplace problem. * Library Journal *With the Great Resignation looming large, this timely, practical guide is worth a look for business leaders aiming to foster a healthy workplace. * Publishers Weekly *A legendary and lasting contribution from two luminaries of burnout research. As we face a growing rampage of workplace stressors, this book offers concrete, actionable solutions for leaders at every level, reminding us that meaningful innovation can only occur at the speed of trust. -- Thom Mayer, Medical Director for the NFL Players AssociationMaslach and Leiter are the leading scholars on this timely subject, and their research takes today’s necessary discussions about the nature of the workplace to a new level. This outstanding book will make a substantial impact. -- Professor Sir Cary Cooper, University of ManchesterManaging burnout is one of the most important responsibilities of the twenty-first-century leader. Full of practical tips and tools to do just this, The Burnout Challenge is an essential resource for the leaders of today—and the aspiring leaders of tomorrow. -- Tasha Eurich, author of Insight: The Surprising Truth About How Others See Us, How We See Ourselves, and Why the Answers Matter More Than We ThinkUltimately, Maslach and Leiter are hopeful. The world seems much more receptive to their research now after the pandemic shredded so many assumptions about the way work happens. -- Jo Constantz * Bloomberg *

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Book SynopsisAnna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.Trade Review"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail." * Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology, Columbia University and UCL *"At this time of intense change, the voices of deep thinkers like Anna Tavis and Stela Lupushor are crucial. Humans at Work adds significant insight about empathy and technology into the evolving debate about the future of work." * Dr. Lynda Gratton, Professor at London Business School and author of Redesigning Work *"If the 'great reassessment' taught us anything, it is the willingness to listen and to meet people where they are. At Mastercard this is central to our DQ (or Decency Quotient). Anna Tavis and Stela Lupushor show how empathy can be a force multiplier in our organizations that when done in an authentic way can build a winning culture that our people and stakeholders will trust and value." * Michael Fraccaro, Chief People Officer, Mastercard *"Humans at Work is the book, roadmap and manifesto we have been waiting for. After years of handwringing on the 'future of work' and the 'middle skills gap,' Humans at Work takes us back to the necessary fundamentals and shows us that the largest and truest successes-for businesses, workers and in our personal lives-happen when we take a radically honest approach to what we do and why we do it. Thank you for this wonderful work that finally makes sense and brings order to the crashing levels of noise and dissonance on the 'work, workforce, workplace and worth' conversation." * Angie Kamath, Dean, NYU School of Professional Studies *"Humans at Work is a must-read for anyone who is struggling with the effects of the Covid-19 pandemic and the myriad of other forces changing in fundamental ways how people work and how organizations organize and manage to deliver value-added products and services. Anna Tavis and Stela Lupushor have synthesized this complex and ever-changing environment into a cogent guidebook and playbook from which each reader will gain significant insights and benefits." * Mike Dulworth, CEO, Executive Networks *"Humans at Work meets today's moment. Too often, organizations adopt mechanistic approaches to living, dynamic, human organizations. Anna Tavis and Stela Lupushor inject the human element into an intuitive yet clear and systematic framework for any organization seeking alignment with the people that are its business." * Dr. Michael N Bazigos, Global Managing Director (Partner) for People and Organizational Analytics, Accenture *"Many leaders recognize we are lacking the skills needed for the future of our workforce. Anna Tavis and Stela Lupushor have outlined a practical user guide and model through which to consider the relevant aspects of the new world of work, and how to optimize the relationships and outcomes for both companies and the workforce. I look forward to further exploring and engaging in this journey." * Zane Zumbahlen, Chief Human Resources and Talent Officer, Cancer Treatment Centers of America *"In this thought-provoking book, Anna Tavis and Stela Lupushor challenge our thinking about how to design work and the workplace to create value for humanity at large. Well researched and evidence-based yet filled with practical frameworks and advice-a must-read for future-minded business and HR leaders. The authors compel us to choose empathy, trust and impact on others to design workplaces that benefit all stakeholders." * Michaela Schoberova, Worldwide Director of People, Organization and Leadership Development, Colgate-Palmolive *"Anna Tavis and Stela Lupushor continue to be at the forefront of the future of work. The social contract and world of work is shifting at earthquake levels of magnitude and intensity. Their research and new ways of thinking help us accelerate our understanding of these shifts and solutions that can help our organizations survive this phenomenon and become more fit for human beings and performance." * Wendy Branche, Vice President and Global Head of Talent Management, Visa *"Humans at Work explains how to both consider and, crucially, apply technology and analytics in the workplace with the human purpose in mind. In the book, Anna Tavis and Stela Lupushor provide a timely reminder that our tools, frameworks and technologies should have the ultimate purpose of restoring the workplace to its human-centric design. The four parts of Humans at Work explore the origins and the evolution of the 4Ws of 'work'-work, workforce, workplace and worth. The book's extensive appendix helps translate these concepts into practical tools that can be applied in the day-to-day work of human resources teams. Humans at Work is an indispensable guide for any HR leader or professional looking to ensure that their work has a positive impact on their firm and, more importantly, the people who work for it." * David Green, co-author of 'Excellence in People Analytics', Managing Partner of Insight222 and host of the 'Digital HR Leaders' podcast *"Workplaces are now subject to a new 'social contract,' where the needs of 'humans' are transcending the safety of pay and benefits to experiences of purpose for themselves and their communities. A must-read for anyone involved with defining 'work,' this book showcases the expertise of two convincing analysts." * Rajamma Krishnamurthy, Senior Director HR Technology, Microsoft *Table of Contents Chapter - 00: Foreword by Peter Cappelli Chapter - 00: Introduction; Section - PART ONE: Work; Chapter - 01: What Is Work?; Chapter - 02: Jobs vs Work; Chapter - 03: How Work Is Measured - Productivity vs Impact; Section - PART TWO: Workforce; Chapter - 04: Human-Centered Work Design - Humans vs Workforce; Chapter - 05: Designing for Inclusion - Empathy as a Superpower; Chapter - 06: From Customers to Employees - Employees Are the New Customers; Section - PART THREE: Workplace; Chapter - 07: Where Work Happens; Chapter - 08: Work at Scale - Organizations as Platforms; Section - PART FOUR: Worth; Chapter - 09: Why Work? The Rise of Employee Experience; Chapter - 10: Work Reputation as Experience; Chapter - 11: Conclusion;

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Book SynopsisCompanies across all industries are engaging in digital transformation to harness the power of advanced information technologies. Building on interviews and diverse case studies, this book provides an in-depth look at how data and algorithms are reshaping management practices, organizational structures, corporate culture, and work roles. Henri Schildt develops a broad framework for understanding digitalization not as a technological change but as a new normative mind-set, here called ''the data imperative''. It describes the new managerial ideals that compel companies to pursue digital omniscience and omnipotence-abilities to represent and understand the world through real-time data flow and to control customer experiences, physical equipment, and workers with software. The efforts to complement and replace human expertise with data and smart algorithms are associated with shifts in strategic priorities, adoption of powerful modular architectures, new organizational structures, and theTable of Contents1: Digital Transformation 2: The Data Imperative 3: Strategic Priorities in the Digital Era 4: Complexity and Modularity 5: Organizing Data-Driven Companies 6: Artificial Intelligence and Human Expertise 7: Algorithmic Management of Humans 8: The Promises and Pitfalls of the Data Imperative

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