Retail and wholesale industries Books
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Intelligent Retail: Die Zukunft des stationären
Book SynopsisDieses Buch zeigt dem stationären Einzelhandel einen Weg auf, wie er sich nach Corona neu erfinden kann, um gegen die starke Konkurrenz des Online-Handels bestehen zu können. Im Zentrum stehen die zentralen Themen, die den Handel der Zukunft prägen. So muss vor allem der stationäre Einzelhandel heute mit intelligenten Systemen datenbasiert arbeiten und Methoden übernehmen oder sogar übertreffen, die die großen Online-Marktplätze schon sehr lange und erfolgreich einsetzen. Diesbezüglich spielt auch künstliche Intelligenz im Einzelhandel eine große Rolle. Dabei geht es nicht bloß um Automatisierung und um die Übernahme von Tätigkeiten durch Roboter, sondern in eigentlich allen Handelsfunktionen auch darum, dass Instrumente und Maschinen in der Lage sind, selbst zu lernen und Schlüsse zu ziehen. Dieses wird immer schwieriger, denn unser Einkaufs- und Suchverhalten ändert sich fortwährend. Ein Kunde sollte deswegen im Geschäft intelligente Empfehlungen erhalten, die auch auf seinen bereits bekannten Interessen und Verhaltensmustern beruhen. Gerrit Heinemann zeigt, wie intelligentes Handeln den stationären Einzelhandel in den Innenstädten und in Shopping-Centern retten kann. Der Inhalt• Vom stationären Einzelhandel zum Intelligent Retail• Bedrohungen des stationären Einzelhandels• Basisvoraussetzungen und Erscheinungsformen des Intelligent Retail• Beispiele für intelligenten Einzelhandel der Zukunft• Risiken für Intelligent RetailTrade Review“... Es ist gut verständlich, wenngleich etwas lehrbuchartig geschrieben und beinhaltet viele unterstützende Abbildungen. Aufgrund der gewählten Struktur und der Cases kann das Buch auch für die anwendungsorientierte Lehre nutzbringend sein.” (Prof. Dr. Jörn Redler, in: transfer, Zeitschrift für Kommunikation und Markenmanagement, Heft 1, 2023)Table of ContentsVom stationären Einzelhandel zum Intelligent Retail.- Bedrohungen des stationären Handels.- Intelligent Retail.- Beispiele für stationären Einzelhandel der Zukunft.- Risiken für Intelligent Retail.
£42.74
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Der zukunftsfähige Handel: Neue online und
Book SynopsisDieses Buch gibt einen Einblick in die vielfältigen Möglichkeiten, die die Zukunft des Handels bestimmen werden. Die Pandemie hat uns vor Augen geführt, dass – auf der einen Seite – die stationären Händler ihr Geschäftsmodell überprüfen und unverzüglich die Trends der Digitalisierung und Nachhaltigkeit integrieren müssen und – auf der anderen Seite – die Pure-Online-Händler zunehmend die Nähe zum Kunden suchen müssen. Beide Bewegungen werden zu neuen Geschäftsmodellen und Handelsformaten führen, die aus digitalen und stationären Elementen bestehen werden. Erfahrene Experten aus dem Handels- und Konsumumfeld geben dem Leser Denkanstöße, wie man sein Unternehmen zukunftsfähig gestalten kann. Neben anschaulichen Beispielen, pragmatischen Ideen und strategischen Anregungen werden auch Risiken und Chancen beleuchtet.Führungskräfte und Praktiker erhalten wertvolle Hinweise für die Neupositionierung des bestehenden Geschäftsmodells und die sinnvolle Kombination digitaler und stationärer Elemente. Der InhaltSmart Stores und Retail as a Service – Virtual- und Augmented-Reality-Technologien – Neue Formen des Bezahlens – Produktinformationen als innovativer Rohstoff der Digitalisierung – Direct to Consumer: Gefahren und Potentiale für Handel, Hersteller und Startups – Erfolgsfaktor Reparatur und Reparaturlogistik – Innovationen im Handel nutzen und schützen – Spezielle Verkaufstage: Black Friday & Co. – Herausforderung E-Food – Omnichannel-Logistik im Konsumgüterhandel – Taschengeld und Taschengeldgeschäfte im digitalisierten Handel – Kooperative Positionierungsmöglichkeiten für den Groß- und Fachhandel der Zukunft – Onlinehandel, Urbane Logistik und Nachhaltigkeit – Künstliche Intelligenz als Technologiesprung bei der Warenversorgung – Retourenmanagement: Quelle zur Steigerung der Kundenzufriedenheit – Informations-Tsunami im digitalisierten Handel – Embargos und Sanktionen: ein Minenfeld für den Digitalen HandelTable of ContentsState of the Art im Handel: Konsumentenwahrnehmung einer Verknüpfung von Off- und Online-Maßnahmen.- Innovationen im Handel.- Digitalisierung und Erfolg.- Immersive experiences in retail agglomerations.- Innovativer Check Out – Neue Form des Bezahlens.
£36.09
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Warum kaufen Kunden, was sie kaufen: So entsteht
Book SynopsisDieses Buch liefert eine Vielzahl von Anregungen, Ladengeschäfte und die Präsentation der Ware so zu gestalten, dass dem Kunden die Kaufentscheidung leichter fällt und die Kauffreude wächst. Der unterhaltsam geschriebene Text enthält viele Insights aus der Praxis. Enrique Strelow rückt die Marken- und Werbewirkung in eine neue Perspektive, weil er den Kaufakt aus der Sicht des Kaufenden betrachtet und mit den Erkenntnissen der Neuroscience analysiert. Das bereichert die Vorstellungswelt und Gestaltungsspielraum von Verkäufern, Händlern und Marketiers. Dies ist ein Buch für Praktiker. Es werden die wissenschaftlichen Erkenntnisse der Shopper NeuroScience im Hinblick auf ihre praktische Relevanz „vor Ort“ verständlich dargestellt. Da es für alle Praktiker insbesondere um Umsatz geht, gibt es im Buch zahlreiche Anregungen, Beispiele und Bebilderungen. Ein wichtiges Buch für alle, die Umsätze generieren wollen oder müssen.Aus dem InhaltErkenntnisse der Hirnforschung und ihre Bedeutung für Marketing, Sales und HandelWarum zwei Drittel aller neu eingeführten Marken und Produkte floppen – und was man dagegen tun kannWarum der Preis eine wichtige Rolle spielt, aber beileibe nicht die einzige Möglichkeit ist, einen Shopper zu motivierenWie Licht und Beleuchtung die Shopper Motivation positiv beeinflussenLeserstimmen Dieses Buch ist anders als andere Bücher. Es lockt nicht mit schnellen Patentlösungen, die oftmals zu folgenreichen und kostspieligen Entscheidungen führen, sondern bricht mit vertrauten Denk- und Handlungsmustern. Dabei zeigt es Optimierungspotenziale auf. Eine lohnenswerte Lektüre! Heinz Zurheide, Zurheide Feine Kost KG „Enrique Strelow begleitet uns schon seit vielen Jahren. Viele seiner innovativen und wirksamen Ideen haben die Umsätze unserer Märkte beflügelt.“ Karsten Nüsken, Edeka Nüsken, Soest „Seit einigen Jahren leistet Enrique Strelow wichtige Beiträge zur Inszenierung und Licht-Gestaltung unserer Neu-Eröffnungen und Markt-Modernisierungen. Die Umsatzentwicklung spricht eindeutig für die Qualität seiner Konzepte.“ Andreas Nolte, Edeka Nolte, Wiesbaden Table of Contents1. Einführung1.1. Worum geht es?1.2. Wer bin ich?1.3. Die Kapitel und um der guten Ordnung willen2. Die Perspektiven2.1. Shopper sind Menschen2.2. Shopper Motivation, Marken und Consumer Needs2.3. NeuroScience2.4. Consumer Motivation und Shopper Motivation3. Das Gehirn: einige zentrale Erkenntnisse aus der Forschung3.1. Evolution und Einkaufen3.2. Explizit und Implizit3.3. Assoziationen und Belohnungen3.4. Assoziationen und die Zeit4. Kategorie und Marke4.1. Menschen denken in Kategorien4.2. Kategorien sind wichtiger als Marken4.3. Die Bedeutung des Kategorie-Nutzens für die Shopper Motivation4.4. Welche Bilder motivieren den Shopper?4.5. Wie wirkt Shopper Motivation?5. Shopper Motivation und die Zeit5.1. Wie sind die Assoziationen beim Shopper entstanden?5.2. Motivierende Botschaften5.3. Der Wirkungsverlauf von Kommunikation als Voraussetzung für die richtige Auswahl von motivierenden Botschaften am POS5.4. Schlussfolgerungen für die Kommunikation am Point of Sale6. Das Drama der neu eingeführten Marken6.1. Shopper Motivation entsteht im Kontext6.2. Schlussfolgerungen für die Konzeption neuer Marken6.3. Wie können neue Marken am POS kommunizieren, um den Shopper zu motivieren?7. Die Bedeutung des Preises für die Shopper Motivation7.1. Die Bedeutung des Sparens7.2. Shopper Motivation am Beispiel von Obst & Gemüse7.3. Learnings aus Obst & Gemüse für die Motivation des Shopper in anderen Kategorien8. Shopper Motivation und Licht8.1. Die Tageszeiten8.2. Welches Licht motiviert?8.3. Forschung & Praxis9. Atmosphärische Faktoren und Shopper Motivation9.1. Store Layout am Beispiel der Gangbreite9.2. Sortimente: Organisation, Breite und Tiefe9.3. Musik und Shopper Motivation9.4. Die Bedeutung der multisensorischen Verarbeitung10. Zusammenfassung und Ausblick
£31.34
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Marketing & Innovation 2023: Future Shopping –
Book SynopsisDie Coronapandemie hat das Einkaufsverhalten und damit den Handel wesentlich beeinflusst. Die Erwartungen der Kundinnen und Kunden an ein nahtloses Omni-Channel-Angebot und einen entsprechenden Service steigen, was die Unternehmen vor zunehmende Herausforderungen stellt. Die Autorinnen und Autoren erläutern in zwölf Beiträgen, wie Geschäftsprozesse und Systeme auf Basis neuer Technologien aus der Perspektive der Kundschaft intelligent integriert und wie damit verbundene technische und organisatorische Herausforderungen bewältigt werden können. Sie beschäftigen sich mit aktuellen Veränderungen im Kaufverhalten − ob allgemein oder speziell im Zuge der Coronapandemie. Hier stehen u. a. die Regionalisierung des Einkaufverhaltens und die Förderung eines nachhaltigen Konsums im Fokus. Einen weiteren Themenschwerpunkt stellt die Anwendung und Akzeptanz neuer Technologien dar, u. a. virtueller Welten, digitaler Sprachassistenten und App-basierter Orientierungshilfen. Zudem werden Kundenanforderungen an den stationären Handel vor, während und nach der Coronapandemie erläutert. Table of ContentsTeil I Veränderungen im Kaufverhalten: 1. Auswirkungen der Coronapandemie auf das Cross-Border-E-Commerce-Kaufverhalten der Verbraucherinnen und Verbraucher.- 2. Chancen zur Wiederbelebung des innerstädtischen Handels in deutschen Klein- und Mittelzentren.- 3. Sortimentspolitische Gestaltungsbereiche zur Förderung eines nachhaltigen Konsumverhaltens.- 4. Potenziale und Herausforderungen von Omni-Channel-Strategien im Möbeleinzelhandel.- TEIL II - Anwendung neuer Technologien: 5. V-Commerce: Virtuelle Welten im Online-Shopping und wie wir mit ihnen umgehen sollten.- 6. Die Akzeptanz von neuen Technologien im stationären Einzelhandel am Beispiel von digitalen Sprachassistenten in der DIY-Branche.- 7. Ganz vorne mit dabei oder bereits hinten dran? Livestream-Shopping, seine Potenziale und die Situation in Deutschland.- 8. Nutzung App-basierter Orientierungshilfen im stationären Einzelhandel.- TEIL III - Kundenanforderungen an den stationären Handel: 9. Customer Expectations and Their Fulfilment in the German Food Retail Market Before and During the COVID-19 Pandemic.- 10. Beraten erlaubt, Berühren verboten – experimentelle Untersuchung des veränderten Konsumierendenverhaltens durch die Coronapandemie.- 11. Qualitative Untersuchung der Bedürfnisse von Generation Z und Golden Agern in Bezug auf das stationäre Einkaufen.- 12. Förderung der Customer Experience im stationären Bekleidungseinzelhandel trotz Hygieneauflagen.
£31.34
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Mitarbeitende inspirieren: Inspiration fördern
Book SynopsisEin dynamisches und disruptives Marktumfeld verlangt von Unternehmen und ihren Mitarbeitenden eine hohe Veränderungsbereitschaft. Der vorliegende „Science meets Practice“-Band verdeutlicht die Relevanz und das Potenzial von inspirierten Mitarbeitenden für Veränderungsprozesse in Unternehmen. In Abgrenzung zum etablierten Ziel der Mitarbeiterzufriedenheit setzt Mitarbeiterinspiration neue Impulse für transformatives Handeln. Mitarbeiterinspiration fördert proaktives Verhalten, erhöht die Veränderungsbereitschaft und führt zu mehr Kreativität. Kathrin Neumüller und Thomas Rudolph zeigen, wie Unternehmen ein inspirierendes Umfeld schaffen und damit Transformationsprozesse besser gestalten.Video per App: einfach die SN More Media App kostenfrei herunterladen, einen Link mit dem Play-Button scannen und sofort das Video auf Smartphone oder Tablet ausspielen.Der Inhalt Mitarbeitende inspirieren in Zeiten disruptiver Veränderungen Theoretische Grundlagen – wie Inspiration zustande kommt und welche Auswirkungen sich daraus für das Management ergeben Stufenkonzept zur erfolgreichen Stärkung von Mitarbeiterinspiration Konkrete Handlungshinweise zur Schaffung eines inspirativen Arbeitsumfelds Table of ContentsMitarbeitende inspirieren in Zeiten disruptiver Veränderungen.- Theoretische Grundlagen – wie Inspiration zustande kommt und welche Auswirkungen sich daraus für das Management ergeben.- Stufenkonzept zur erfolgreichen Stärkung von Mitarbeiterinspiration.- Konkrete Handlungshinweise zur Schaffung eines inspirativen Arbeitsumfelds.- Was Sie aus diesem Science meets Practice mitnehmen können.
£23.74
Springer Gabler Nachhaltige Konzepte im stationären Handel
Book SynopsisEinleitung.- Einordnung und Begriffsabgrenzung des Ladenumfeldes.- Einordnung und Begriffsabgrenzung der Nachhaltigkeit.- Aktueller Forschungsstand: Ein Literatur Review.- Forschungsfragen und Mixed-Method Ansatz.- Qualitative Forschung: Expert*inneninterviews.- Quantitative Forschung: Experimentelle Befragung.- Conclusio.- Literaturverzeichnis.
£52.24
Springer Gabler Modernes Handelsmanagement
Book SynopsisTeil A: Neue Wege zum Kunden.- Teil B: Fläche als zentraler Gestaltungsort.- Teil C: Innovationen für das Handelsmanagement.
£46.38
Books on Demand Handel 4.0 Die Digitalisierung des Handels:
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£44.18
Transcript Verlag Couchsurfing Cosmopolitanisms: Can Tourism Make a
Book SynopsisThe book provides unique insights into the culture of computer-mediated hospitality and how this has begun to transform contemporary tourism and travel practice. Focusing on Couchsurfing.org, one of the largest online hospitality communities worldwide, the authors explore how social relations, intimacy and trust are built in the online environment and then extended into the offline contexts of actual tourism and travel. Being active couchsurfers themselves, the authors scrutinise the candid claim by much of the online hospitality community that couchsurfing creates a "better world". The book is key reading for anyone interested in how computer mediated communication is changing contemporary forms of contact, travel and hospitality, and the kinds of cosmopolitism it brings into being.Authors: David Picard, Sonja Buchberger, Jennie Germann Molz, Dennis Zuev, De-Jung Chen, Bernard Schéou, Jun-E Tan, Paula Bialski and Nelson Graburn.Trade Review"[The book] exhaustively covers multiple topics with high contemporary relevance ina very accessible way." Anastasiya Astapova, H-Net-Reviews, 4 (2014) "The various experiences as hosts and guests plus nine different writing styles make the book a varied reading. Following the authors experiences, the results of their studies are sometimes presented as interested facts nearby; hence it is not like reading an academic paper but fun and informative. Moreover it makes the book accessible for a broader audience and allows an ongoing exchange between academic and current discussions." Paula Salomo, www.urbanophil.net, 08.08.2013 "Being skillfully written, making use of a narrative approach, and enriched by exciting and originial chapters 'Couchsurfing Cosmopolitanism' is a recommanded read for those who are eager to delve deeper and better understand the phenomenon of promoting cosmopolitanism as a desire for and openess to difference." Variety Fair, 7 (2014)
£26.09
Books on Demand Bare Essentials: The ALDI Way to Retail Success
£49.05
Lexxion Einzelhandelsentwicklung in Den Gemeinden -
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£27.55
Die Gestalten Verlag Shoplifter!: New Retail Architecture and Brand
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£40.00
AVEdition Retail Design International Vol. 2: Components,
Book SynopsisThe retail world must keep up with digitization. Shops compete with online stores that operate in an augmented or virtual reality. However, despite the recent boom in internet shopping, the tangible human component has never quite lost its appeal. This standard work about the retail sector shows how new forms of spatial expression can be created to appeal to all the senses. It provides an overview of innovations in multi-channel and omni-channel commerce, from pioneering in-store technology to new products. Around 50 current best-practice examples, from temporary pop-up stores to avant-garde brand worlds and hybrid retail centres, offer an inspiring cross section of retail designs from around the world. Included are designs for brands such as BMW, Jaguar, Land Rover, O2, Porsche, Primark, Sun & Sand Sports, and Wurth.
£48.75
AVEdition Retail Design International Vol. 3: Components,
Book SynopsisThe increasing trend towards digitisation seems to be spurring on the bricks and mortar retailers. Hybrid spaces communicate with the customers as a matter of course on all levels: online, offline and on site. Beyond conventional retail formats, this has spawned surprising concepts which combine aspects from different areas of life with each other. Clever hospitality offerings, curated showrooms as well as flexible co-working and event spaces complement established retail locations. At the same time, many malls and shopping centres have seen better days and have been completely refurbished. The new standard work about the sector presents the most recent developments in worldwide retail design with articles from experts working in interdisciplinary teams and innovative reference projects. Text in English and German.
£48.75
AVEdition Retail Personality: authentic and successful
Book SynopsisWhat do the Parisian chocolatier and sculptor Patrick Roger, the makers of the trendy Oslo fashion label Norwegian Rain, T-Michael and Alexander Heller have in common with the Stuttgart optician Andreas Kraft? They all believe in the magic and allure of well-designed shops. And that is not all - as entrepreneurs, they must make their shops the ambassadors of their brand, philosophy and products. This book is an exploratory tour of offbeat retail hotspots worldwide. The focus is on interesting personalities who make a relevant contribution to the topic of shop design and product presentation. Text in English and German.
£47.25
AVEdition Retail Design International Vol. 6: Components,
Book SynopsisThe processes of change throughout the retail sector has rapidly gained dynamism through the COVID-19 pandemic. In an unprecedented situation, social distancing has fuelled the integration of digital shopping functions and at the same time the yearning for real places of encounter. Retail Design International addresses these shifts and presents over 40 brave concepts that drive the retail shift forwards. Text in English and German.
£48.75
AVEdition Retail Design International Vol. 7: Components,
Book SynopsisWhat’s next? The question of whether future retail design will be analogue, digital or hybrid has long since been answered. It is now interesting to ask what synergy effects result from this and how these can contribute to the resilience of our built environment. Especially the mature inner cities are facing enormous innovation pressure. Smart alliances are being formed and daring retail concepts are being tried out that add value in the urban space. The new yearbook shows solutions that accompany us worldwide into the “new normal”. Text in English and German.
£56.25
Editon Synapse Emergence of the World Tour (ES 5-vol. set)
Book SynopsisThis is a facsimile reprint in five volumes of nine travel guides and handbooks published for Western travellers in the late nineteenth and the early twentieth century.The opening of the Suez Canal and the transcontinental ‘Pacific’ railway in America, both in 1869, made the world drastically smaller and initiated a new phase of word travel. Regular international services by steamships and the Pacific railways made travel to the Far East from either Europe or from America far simpler and cheaper.In order to respond to the demand from the growing number of steamship and rail passengers, many of whom were making a ‘world tour’, various guide books were published around this time. Some were small booklets, including timetables and/or tourist guides distributed only to the passengers, while others were thick handbooks, including encyclopaedic information about routes, ports, and towns. They included many illustrations, charts, and maps. These publications are now a vital source of historic data for anyone interested in the history of travel and tourism. They are also an important source for historians of the modernization of Asia and Japan, but, until now, most of them have been extremely difficult to obtain in good condition, their many fold-out pages being especially susceptible to damage.This new facsimile collection from Edition Synapse—now available outside Japan from Routledge—includes nine of the most important guides. Along with the entire texts, the collection also reproduces all the original maps, charts and tables.
£1,140.00
Eureka Press The Modern Traveller, part 4 (5-vol. EP set)
Book SynopsisThis is the fourth part of a successful facsimile series which reprints The Modern Traveller, originally published in 30 volumes between 1825 and 1829. Edited by Josiah Conder, the editor of journals like The Eclectic Review or The Patriot, The Modern Traveller was a successful series of travel books published just prior to Britain’s transport revolution which saw the development and rapid expansion of roads and railways. Reflecting Britain’s imperial ambitions and the expansion of its Empire around the globe, the series had global range, including coverage of the Middle East, Africa, North & South America, and Asia. It provided general readers with the latest information on each country’s geography, history, political situation, culture, customs, major cities, travel routes along historic sites, scenic spots, and so on. Each volume contains illustrations and foldout maps which are all faithfully reproduced in the reprint. The fourth part of the series is from the 20th to the 25th volume. It covers Africa and North America, which were both of geopolitical and of commercial interests to Britain in the early nineteenth-century, particularly in view of the slavery trade. Including very interesting descriptions and pre-Victorian British views of the area, these newly available volumes are a valuable source for any researcher interested in the history of the relationships between Britain and those new continents.Table of ContentsVol. 20: Africa 1General View of Africa / Discoveries of the Ancients / Discoveries of the Portuguese / Formation of the Royal African Company / Divisions of Africa, Ancient and Modern / Tripoli / History of Tripoli / Route from Tripoli to Bengazi / Lebida / Bengazi (Berenice) / From Bengazi to Cyrene / Teuchira / Ptolemeta / Cyrene / History of Cyrene / Apollonla / Derna / Marmarca, The / Character and Customs of the Arabs of Barca / Tunis / Ruins of Carthage / History of Carthage / From Tunis to Jerba / Susa / Kairwan / Bizerta / Tabarca / Algiers, Kingdom of / Bona (Hippo Regius) / La Cala / Constantina / Algiers, City of / Bombardment of Algiers by the British Fleet under Admiral Lord Exmouth / Constitution of the Algerine Government / Treatment of the Christian Slaves / Province of Tlemsan / Shershell (Julia Caesarea) / Oran / Tlemsan (or Tremesen) / Description of the Numidian Atlas / Morocco, History of / Morocco, Boundaries and Physical Geography / Territorial Subdivisions / Tangier / Tetuan / Larache / SalleeVol. 21: Africa 2Route from Tangier to Fez / Mequinez / City Of Fez / From Rabat to Modore / From Mododore to Morocco / City of Morocco / From Fez to Oushda / From Santa Cruz to Tarudant / Mount Atlas / From Tripoli to Mourzouk / Sockna / Black Mountains / Mourzouk / Manners and Customs of Fezzan / From Mourzouk to Germa and Ghraat / Zuela / The Tibboos / From Tagerhy to Kouka / Boundaries and Present State of Bornou / From Kouka to Mandara / From Kouka to Loggun / Begharmi / Dar Foor / From Kouka to Kano / Kano / From Badagry to Boussa / Katunga / Kiama / BoussaVol. 22: Africa 3Boussa / From Boussa to Kano / From Kano to Dunrora / From Kano to Soccato / Soccatoo / History of the Fellatah Sovereignty / Manners and Customs of the Fellatahs / Foolah States of Senegambia / Timbuctoo / Source of the Niger / Sources of the Gambia and Rio Grande / Source of the Falemme / Source of the Senegal / Senegamibia / Kingdom of Galam (Or Kajaaga) / Country of Bambook / Gold Mines of Bambook / The Yolofs / Kingdom of Woolli / Kingdom of Bondoo / Portuguese Coast / Bissao / The Feloops / The Bisagoes, or Bijugas, & C / Sierra Leone / History of the English Colony / Freetown / Languages Spoken in the Colony / The Timmanees / Institution of the Purrah / The Kourankoes / The Soollmlas / The Mandingoes / Windwar Coast / Colony of Liberia / Gold Coast / Fernando Po / Ashantee / Cape of Good Hope / History of the Cape Settlement / Statistical View of the Colony / Cape Town / Gnadenthal / Bethelsdorp / Eastern CoastVol. 23: North America 1General Statistical View of North America / Boundaries and General Divisions of the United States / Statistical and Historical View of the Aboriginal Nations / Physical Geography of North America / Description of the Great Lakes / The Mississippi / The Missouri / The Colombia / Tabular View of the Rivers of North America / Botanical Geography of the United States / General View of the American Confederacy / Tabular View of the Area and Population of the United States / History of the Discovery of North America / Settlement of Virginia / Settlement of New England / Settlement of New York / Settlement of New Jersey and Delaware / Settlement of Pennsylvania / Settlement of Maryland / Settlement of Carolina / Settlement of Georgia / Origin of the French War of 1755 / Siege of Quebec / Death of General Wolfe / Origin of Disputes with the Mother Country / Convention of the First Congress / Affairs of Lexington and Bunker's Hill / Politic Conduct and Tactics of Washington / Surrender of General Burgoyne / Independence of the United States Acknowledged by France / Horrible Effects of the Civil War / Surrender of Cornwallis / Peace between Great Britain and the United States / Adoption of a New Constitution / Presidency of Washington / Presidency of Adams / Death and Character of Washington / Presidency of Jefferson / Origin of the Second American War / Naval Contests / Advance of the British to Washington / Unsuccessful Attempt upon Baltimore / Defeat of the British at New Orleans / Restoration of Peace / General View of the Rise, Progress, and Prospects of the American Republic / Revenue of the United States / Topographical Description- New York / Erie and Champlain Canals / Population and Public Institutions of New York / Environs of New York / From New York to Lake Champlain / Valley of the Hudson / Albany / Saratoga and Balston Spa / Lake George / Lake Champlain / From Albany to Niagara / Falls of Niagara / Tuscarora Indians / Welland Canal / Boston / Harvard College / Rise and Progress of Unitarianism in America / Character of the Bostonians / Burke's Panegyric upon the New Englanders / Humorous Description of the Yankees / True Character of the New Englanders / General View of New England / Annual Cattle-Show of Massachusetts /State of Society, and Condition of Women in New England / Climate of New England / Valley of the Connecticut / Newhaven / Yale College / Princeton College / Andover College / Cornwall Theological Seminary / Constitution and Government of ConnecticutVol. 24: North America 2Philadelphia / Population of Pennsylvania / Philadelphia System of Prison Discipline / Causes of the Increase of Crime in the United States / Public Institution at Philadelphia / State of Literature in Philadelphia / Manner of the Americans / Environs of Philadelphia / From Lake Erie to Philadelphia / Wyoming / Moravian Settlements / Baltimore / Washington / House of Representatives / President's Levee / Constitution and Spirit of the Federal Government / Character of the First Six Presidents / Mount Vernon / From Washington to Richmond / The Rock Bridge / From Washington to Charleston / Charleston / Character and Effects of Slavery in America / From Charleston to New Orleans / Creek Indians / New Orleans / The Balize / From Natchez, through the Indian Territory to Richmond / Indian Ball-Play / Missionary Settlement at Elljot / Customs and Tradition of the Indians / Brainerd in the Cherokee Territory / Tennessee / Kentucky / Confluence of the Ohio and Mississippi / Louisville / Character of the Kentuckians / The Western States / Missouri / British America, General View of / Newfoundland / Nova Scotia / Canada / Qubec / Montreal / Kingston
£807.50
PHI Learning Sustainable and Responsible Tourism: Trends,
Book SynopsisTourism industry must prioritize sustainability and responsibility by minimizing negative impacts, maximizing economic benefits, and conserving natural and cultural heritage. Book covers trends, economic potential, community involvement, and climate change threats in tourism for students, policymakers, educators, and researchers.
£11.96
PHI Learning Travel and Tourism Management
Book SynopsisThe hospitality industry is growing at a rapid pace. The improving cross-country relations have resulted in a boom in the travel and tourism Industry and its services. This book provides a comprehensive account of the tourism industry. From hotel to transportation (airways, railways and roadways), the book examines the services that help to manage a tour efficiently. It also explores tourism''s role in revenue generation. The book also discusses topics such as sustainable tourism, contemporary trends, and the hotel and aviation industry.Designed as a text for students of hospitality management, the book will also benefit students pursuing a diploma level course in travel and tourism management, and professionals working in the hospitality industry.
£20.99
Deep & Deep Publications Tourism Towards the 21st Century
Book SynopsisTourism is a multi-disciplinary subject and touches almost every aspect of human activity. It is an industry, concerned with attracting people to a destination, transporting them there, housing, feeding and entertaining them upon arrival and returning them to their homes.
£18.74
Deep & Deep Publications New Studies in Commerce and Business
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£168.75
Deep & Deep Publications Services Sector in the Indian Economy
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£14.25
Kalpaz Publications Tourism Growth Management and Incentives
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£33.38
Isha Books Environment Security and Tourism Development in
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£50.62
Bookwell Publications Trade in Services Advantage India
Book SynopsisIn a relatively short span of time, the services sector in India has become the driving force for the overall growth of economy. This book talks about this sector.
£30.38
Indus Publishing Company Trade Liberalization in the 1990s: v. 8
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£26.24
Promopress New Fashion Boutique Design: Dress up!
Book SynopsisNew Fashion Boutique Design is a practical and inspirational illustrated volume that gathers examples of some of the most exclusive boutiques and stores in the world and introduces the latest trends in shop design, an area where fashion and creativity merge to deliver a unique shopping and branding experience. From luxury designer stores and exclusive boutiques to shoe shops, this comprehensive volume provides useful insights into international retail architecture and comprehensive information on the featured projects. Fashion stores are no longer mere places that one enters simply with the intention of purchasing products. Shops have also become venues for events, stages for exciting performances, and sometimes even landmarks. Likewise, retail spaces have become statements that celebrate designer labels and their products and offer multiple opportunities to engage with the brand and its values. A range of these grand stages has been captured in New Fashion Boutique Design, which offers ideas, solutions, and different approaches to product presentation across its 240 colorful and inspiring pages.
£29.99
Antoni Bosch Editor, S.A. Se acabó la clase media: Cómo prosperar en un
Book SynopsisHoy, en los países industrializados hay más ricos y más pobres que nunca. Esa brecha creciente supone lidiar con una realidad escalofriante: la clase media está desapareciendo.En este libro revelación, Tyler Cowen, catedrático de economía y columnista del New York Times, explica la aparición de este fenómeno: las personas situadas en lo alto de la escala social están sacando cada vez más partido de los avances tecnológicos. Mientras tanto, las perspectivas de la gente más modesta, que no ha asimilado las nuevas tecnologías ni conseguido sacarles partido, son malas. Casi todos los sectores empresariales dependen cada vez menos del trabajo manual para proyectos de alto valor añadido, y éste es un hecho que va a cambiar para siempre el mundo del trabajo y la distribución de los salarios. Ya no existe una vida estable y segura a medio camino en la escala social: se acabó la clase media.En Se acabó la clase media Tyler Cowen identifica los rasgos de la nueva economía: desde el punto de vista fiscal, subirán los impuestos sobre las rentas más altas; el gasto público en servicios sociales y Seguridad Social descenderá; la deuda privada disminuirá a fuerza de gastar menos dinero en cachivaches inútiles y consumos improductivos; y respecto de la enseñanza, a partir de ahora los estudiantes estarán mejor atendidos por un único sistema. Más importante todavía, Cowen muestra cual es el mejor camino para que trabajadores y empresarios superen esta situación, y ofrece al lector una hoja de ruta del nuevo paisaje económico.
£19.76
BIS Publishers B.V. 1 to 1 The essence of Retail Branding and Design
Book SynopsisRetail mirrors society and as society is constantly changing retail has to be able to anticipate these changes in order to maintain its right of existence. In short; act, react or suffer! This book covers all the facets of retail branding, holistic formula development and the essential one-to-one relationship with your customers. It is the second book of Michel van Tongeren. The first book ‘Retail Branding: from stopping power to shopping power.’ was about how retail branding works. This new book is also about that topic, but perhaps more about how you can achieve great branding in retail. It explains how to be alert to the changes and all possible chances that lie ahead, how to get a deep insight about your brand, and how to translate your brand into an excellent operating retail formula. These topics are visualised in the Platform Development Model©, which functions as the foundation of this book. The book is practical, because it can be used as a manual for retailers, for people that want to start their own retail business, or for anyone who wants to get to know more about this topic. The book is relevant for physical stores as well as virtual retail. It is easy to use because of the many examples and clear models. The book is inspirational too, because it tells about the dynamics in our lives, our changing needs and our favourite pastime: shopping!
£33.25
BIS Publishers B.V. The Service Innovation Handbook: Action-oriented
Book SynopsisThis is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. Directed to the business world and combines inspirational text that is full of examples, with the features of a useful handbook of practical methods with associated templates. The central argument is that managers and entrepreneurs designing service offerings will benefit from using approaches and methods from design and the arts, especially at the early stages of projects. Sometimes called “design thinking” or “design innovation”, such approaches help organizations explore and create new configurations of people and things that support users, customers, staff and partners in creating value together. In short, this book argues that design and arts-based approaches are valuable to managers and entrepreneurs designing services, when uncertainty and ambiguity are high. It shows when and how to use these approaches, introduces specific methods, reviews their strengths and limitations, and finally helps managers think through what it takes to start using them in projects and within teams and develop the culture and behaviours that access the creativity they support.
£24.79
Centrum Press Tourism Planning and Management
Book Synopsis
£24.75
Lannoo Publishers The Retail Innovation Toolkit: 42 Category
Book SynopsisHOW TO: design an enjoyable and/or efficient shopper experience. adapt your retail format to new societal trends while keeping the retail brand differentiating. energise supplier-retailer relationships and face the challenges ahead in an open and a collaborative way. Retail is going through tremendous change as a result of new types of competitors and ever higher consumer expectations. An abundance of products, media and data has become available. Digitisation and the demand for an inclusive and a sustainable society call for new ways of defining the future together. Everyone needs to be mobilised, and the category level holds the right meeting point for suppliers and retailers. The Retail Innovation Toolkit offers practical tools and case studies on the way forward, so that professionals on both retail and supplier sides can start addressing category challenges immediately. The 42 tools help professionals to analyse, grow, innovate and even reinvent categories in a fun and a quick manner. The Category Management concept is refreshed by integrating tools from Experience Design and Product Innovation to create a new set of innovation skills and mobilise collaboration within and among retailer and supplier organisations. This is an excellent toolkit with practical approaches to growing the category and reinventing the retail game.
£24.00
Lannoo Publishers The Future of Food: A New Recipe for the Food
Book SynopsisHow can we continue to feed a growing world population in a healthy and sustainable manner? Will we be able to make meals from a 3D printer? What will the role of supermarkets be in the years ahead? This timely book by two experienced retail professionals addresses the future of food, with an insightful overview of trends ranging from urban agriculture to sea farms, cultured meat to applied artificial intelligence, and hybrid supermarkets to new digital platform models.
£24.00
Lannoo Publishers The Future of Shopping: 2nd edition
Book SynopsisThe award-winning retail handbook, The Future of Shopping: Where Everyone is a Retailer (2018 Management Book of the Year) is back in a new, updated edition. Since it was first published, we have experienced a pandemic, a digitisation race, and the bankruptcy of numerous iconic shops. This one crisis year has meant more turnaround for the trade sector than an entire decade. This book addresses a new perspective on globalisation, and the pressing questions of what brands and merchants must do to survive in this new retail landscape.
£24.00
Frame Publishers BV Hybrid Food Retail: Redesigning Supermarkets for
Book SynopsisOnline shopping and changing consumer demands radically transform the food retail industry for the first time since the introduction of the supermarket in the 1930s. After decades of stagnation, food retail is currently one of most creative fields for designers, architects and other professionals developing new formats like bio food markets, ‘to go’ outlets and pop ups. This handbook prescribes hybridization – a fusion of supermarket and gastronomy, co-working, hospitalityor performative formats – as a powerful remedy against the digital disruption. As a result of a 3-year research with 60 students of retail design at PBSA Dusseldorf and for the first time in this field, Hybrid Food Retail offers an overview of the history, an encyclopaedic analysis of the elements and highlights the emerging trends in the food retail industry.Table of ContentsTABLE OF CONTENTS Preface Supply chain Logistics as an aesthetic principle History The supply chain and its definitions Value chain Logistics in the supply chain Outlook Packaging Wrapping things up History Packaging and its definition Types of packaging Packaging functions Outlook Exterior Design From big box to iconic building History The roof and its definition History of the façade The façade and its definition History of the door The door and its definitions Outlook Scenography Food retail design as scenography Sales formats and their definitions Store layout Space management Product presentation Outlook Interior Design The interior sets the stage The floor and its definitions Floor construction and materials The wall and its definition Wall construction and material The celling and its definition Celling construction and material Celling fittings Outlook Lighting Lighting as the guide in the customer journey The Light and its definitions Terminology Luminaires Quality and effect of light Lighting in food retail Outlook Signage Growing complexity Efficiency and authenticity Food retail signage Merging of typography and space Digital signage Point of sale or point of experience? Outlook Gastronomy Try it – bye it History Gastronomy and its formats Hybridisation of supermarket and gastronomy Outlook Event Eventisation of the non-event supermarket History Event and its definition Event marketing Hybridisation of supermarket and event Outlook Pop-Up Pop-Up as storytelling History Pop-Up and its definition Design features Hybridisation of supermarket and pop-up Outlook Co-Living Co-living as self-fulfilling prophecy History Co-working and its definition Design features Services Visplay – all goods for you From co-working to co-living Outlook Online/Offline E-grocery as hybridisation of stationary retail E-grocery and its challenges Distribution channels Development and best practices Interim conclusion: The online boom has not yet happened Digitalisation of food retail Outlook Index Image credits About the authors/Imprint
£25.00
World Scientific Publishing Co Pte Ltd Lifting Productivity In Singapore's Retail And
Book SynopsisMeasuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach — Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity and make pertinent solutions and suggestions to lift productivity in enterprises, especially those in the retail and food services sectors.This book consists of 10 chapters. Each chapter is an in-depth study of a specific measure, be it a technological system, a manpower strategy or a marketing program to improve the performance and productivity of small and medium enterprises (SMEs) in the retail and food services sectors in Singapore.Technology-driven solutions are the highlight of this book. Every study presented involves field work in terms of surveys, interviews or focus group discussions with stakeholders. The findings of the studies lead to policy recommendations and suggestions for improving the productivity performance of SMEs in the retail and food services sectors.
£85.50
World Scientific Publishing Co Pte Ltd End Of Online Shopping, The: The Future Of New
Book SynopsisRetail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups — and covers all aspects of the customer journey, from orientation and selection to delivery.The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.
£42.75
World Scientific Publishing Co Pte Ltd End Of Online Shopping, The: The Future Of New
Book SynopsisRetail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups — and covers all aspects of the customer journey, from orientation and selection to delivery.The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.
£23.75
