Public ownership / nationalization Books

213 products


  • Telehealth in Rural Hospitals

    Taylor & Francis Inc Telehealth in Rural Hospitals

    Out of stock

    Book SynopsisImproving the quality of healthcare, while increasing accessibility and lowering costs, is a complex dilemma facing rural communities around the world. The Center for Rural Pennsylvania believed that telehealth, the use of electronic information and telecommunications technologies to support long-distance clinical healthcare was a viable solution so it recently provided grants to conduct a thorough investigation into the factors involved.Telehealth in Rural Hospitals: Lessons Learned from Pennsylvania reports the outcome of this year-long investigation. Illustrating telehealth implementations in rural settings, it supplies an overview of telehealth as well as an assessment of its economic impact.The book skillfully intertwines the research and academic aspects of telehealth with helpful insights from the author. One of the most important discoveries made by the author and her team of researchers is that all too often money is wasted by implementing tTable of ContentsList of Figures, List of Tables, Preface, 1 Introduction, 2 Cut to the Chase, 3 What about Healthcare?, 4 What about Telehealth?, 5 How We Did the Project, 6 Macro Analysis: A Better Approach, 7 What We Found Was Surprising, 8 The Cost of Healthcare—With Telehealth, 9 Recommendations, Appendix A: Questions and Source of Data Methods, Appendix B: Freemind Mapping, Appendix C: Interview Theme Sheets, Appendix D: Telehealth Resources and Current Status, Appendix E: Telehealth Projects in Rural Counties, Appendix F: Survey Information and Instructions, References, About the Author

    Out of stock

    £73.14

  • Teamwork in Medical Rehabilitation

    Taylor & Francis Inc Teamwork in Medical Rehabilitation

    1 in stock

    Book SynopsisGood teamwork ensures the close collaboration and coordination between professional groups and across disciplinary boundaries. This is particularly important in healthcare centres and clinics admitting complicated patient cases, but contrary to what many healthcare organisations seem to believe, effective teamwork does not happen automatically. It needs to be successfully trained and practiced. Teamwork in Medical Rehabilitation provides a guide to efficient teamwork in professional healthcare. Showcasing the practice of medical rehabilitation in Sweden, the book describes how to create, develop, nourish and organise a team. Medical rehabilitation in Sweden is a discipline filled by not only doctors and nurses, but also physiotherapists, occupational therapists, psychologists, social workers, speech therapists and dieticians. Using these multi-professional teams as clinical case studies, the book contains many practical examples from different rehabilitation care areasTable of ContentsChapter 1. IntroductionChapter 2. Historical BackgroundChapter 3. Teamwork in TheoryChapter 4. Teamwork in PracticeChapter 5. Clinical TeamworkChapter 6. Team CommunicationChapter 7. Examples of Team Rehabilitation SettingsChapter 8. Concluding Discussion: advantages and disadvantages of advanced team work

    1 in stock

    £46.54

  • Transition to 21st Century Healthcare

    Taylor & Francis Inc Transition to 21st Century Healthcare

    1 in stock

    Book SynopsisThis book explains why the fundamental structures of 20th century American healthcare have failed to keep up with American industry in terms of quality and cost. It describes how this has led to the introduction of industrial mass production concepts in American healthcare, such as Lean and Six Sigma, and how the resulting industrialization breaks down the 20th century model and opens the way for a new vision of healthcare.Exploring the links between healthcare history, quality history, and the current state of healthcare, the book will help healthcare leaders and quality professionals recognize, understand, and respond to the changes currently under way in American healthcare. It provides clear guidance on the role of industrialized quality in breaking down 20th century assumptions and building the foundation for 21st century healthcare. As readers grasp the transformative effects of the macro-level changes resulting from Table of ContentsIntroduction. A Brief History of American Healthcare. Healthcare Quality History. Quality-Driven Healthcare. Industrialized Healthcare and Organizational Transitions. A Vision of 21st Century Healthcare. What Does It All Mean to You?

    1 in stock

    £34.19

  • Wheelchair Skills Assessment and Training

    Taylor & Francis Inc Wheelchair Skills Assessment and Training

    5 in stock

    Book SynopsisThis book provides a wide spectrum of readers with comprehensive but easily understandable protocols for the assessment and training of wheelchair skills. The Wheelchair Research Team at Dalhousie University and the Capital District Health Authority in Halifax (lead by the author) have focused on wheelchair safety and performance for three decades, as exemplified through the Wheelchair Skills Program. This is considered the top such program in the world. This new book is largely based on this program which has been accessed and utilized by over 75,000 people in 177 countries since 2007. Table of ContentsIntroduction to the WSTP, General Background on Motor Skills Learning, Specific Issues fo Importance for Motor Skills Learning, Lesson Plans, Skill Groups. Individual Skills, Games

    5 in stock

    £142.50

  • Leading the Lean Healthcare Journey

    Taylor & Francis Inc Leading the Lean Healthcare Journey

    1 in stock

    Book SynopsisThis book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. The book''s delivery strategy revolves around personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System. This revised edition uniquely blends updated case studies with practical theory to describe how the healthcare value proposition can be changed by reducing waste, variation and complexity in healthcare. New to the book are chapters on clinical standard work and integration of lean and safety.Table of ContentsThe Continuous Performance Improvement (CPI) Journey. Creating High-Powered Healthcare Improvement Engines. What We Need Most We Can't Buy: Leadership and Culture Change Engaging Everyone in a Patient-Focused Culture. Transforming Doctors into Change Agents. Clinicians Engagement: CPI Applied in a Not-So-Touchy-Feely Environment. Ending the Paper Chase in the Operating Room. 5S and Demand Flow: Making Room for Continuous Improvement. Developing and Implement Pull Systems in the Intensive Care Unit. Delivering Compassionate Care through Clinical Standard Work on Rounds. Developing Standardized Inpatient Care for Patients. Change that Nourishes the Organization: Making the Totl Parenteral Nutrition (TPN) Process Safer. Eliminating Mistakes-Central Line-Associated Bloodstream Infections. Balancing the Line in Outpatient Pharmacy. Making the Right Call: The Everett Clinic Registration to Cash Value Stream. Working hard to Improve Work Flow in the Lab. Rapid Changeover in the Operating Room. CPI in Basic and Clinical Research. Integrated Facility Design at Seattle Children's Hospital. Leading Cost Reductions in Healthcare. Back from the Brink: The Jefferson Heatlhcare Turnaround. Success in Clinical Standard Work as Part of a Lean Effort. Integration of Lean Healthcare and Safety.

    1 in stock

    £31.34

  • Accountable

    Taylor & Francis Inc Accountable

    1 in stock

    Book SynopsisWhile many health care organizations need to improve health care quality and lower costs, most lack specific strategies and tactics for implementing these changes. Baylor Scott & White Health has established and continues to develop an accountable care organization (ACO) called the Baylor Scott & White Quality Alliance (BSWQA) to improve the quality of care and decrease health care costs through clinical integration.Accountable: The Baylor Scott & White Quality Alliance Accountable Care Journey tells the story of the BSWQA and its clinical network and payers who are committed to delivering accountable, value-based patient care. It describes the need for ACOs in today''s health care environment and details the framework and requirements needed to establish one.The book provides readers with essential background information about accountable care, including the Triple Aim and population health management. It outlines the infrastructure and governance fTrade Review"The transformation of the U.S. health care delivery system to one based upon value and accountability is one of the compelling stories of our time. To undertake this transformation requires building a culture of accountability. And that requires leadership. This compelling book tells the story of how an already renowned institution built an organization to deliver better care for the patients it serves. Others attempting this task will find this invaluable."—Joe Cunningham, MD, Managing Director, Santé Ventures"This is the definitive primer and ‘user’s guide’ for health care executives and operating leaders who are designing, developing, or deploying an ACO. It is equally valuable for industry stakeholders as they partner and collaborate with ACOs. Invaluable insights, strategies, and tactics from an industry pioneer that will enable you to move forward effectively and efficiently."—Michael Weintraub, President & CEO, Optum Analytics"This is a very complete, yet concise story of the Baylor Scott & White Health accountable care journey. This book is a must-read for any health care system leader or physician leader who is developing or serving as a leader in an accountable care organization."—Paul B. Convery, MD, MMM, Clinical Professor of Healthcare Leadership & Management, Naveen Jindal School of Management, University of Texas, Dallas; and Former Chief Medical Officer, Baylor Health Care System"In a time of consolidation and turmoil in health care, Couch and his colleagues provide a clear and concise game plan for bringing organizations together around real performance—improving outcomes and efficiency. This is a forward-looking, yet practical, book that touches on the full range of issues that come up in a typical day and a typical decade for emerging accountable care organizations. It is well-written, thoughtful, and credible—an important contribution."—Thomas H. Lee, MD, Chief Medical Officer, Press Ganey Associates, Inc.; and Professor, Harvard Medical School"Most large health care organizations today are re-imagining the delivery of and payment for health care services. The Baylor Scott & White Quality Alliance (BSWQA) has actually started the process and is demonstrating impressive preliminary results. Texas Health Care is proud that many of our physicians are affiliated members of the BSWQA."—Larry Tatum, MD, President & CEO, Texas Health Care, P.L.L.C."Accountable is nothing less than a clarion call for accelerating the transformation from provider-centric volume to patient-centric value in health care. The description of BSWQA’s journey, which includes governance, care delivery innovations, process, staffing, and payment models creates a readable and engaging ‘ACO primer’ which is timely and unique. BSWQA’s story represents a rare, honest ‘look under the hood’ of what it takes to make an ACO and its tenets of population health actually happen—and in the near term. This book should be widely read for its leadership vision, practical perspective, and operational considerations applicable to every provider and delivery system. This ‘ACO parable in real life’ has lessons for even the most established medical group or health system."—Michael Parkinson, MD, MPH, FACPM, Senior Medical Director of Health & Productivity, UPMC Health Plan"Dr. Couch and his colleagues provide a valuable resource for anyone seeking to understand accountable care and population health. The story of the Baylor Scott & White Quality Alliance’s journey provides an excellent model with practical examples for others to learn from. This book is a must-read for anyone whose organization is seeking to achieve the Triple Aim."—Gary Yates, MD, President, Sentara Quality Care Network; President, Healthcare Performance Improvement, LLC; and Former Senior Vice President and Chief Medical Officer, Sentara Healthcare"It is increasingly difficult in health care to navigate a course between the competing interests of providing high-quality care for our community of patients and maintaining fiscal responsibility. Consumers must be able to afford quality medical care, and health systems must be able to provide it in a fiscally prudent manner. The Baylor Scott & White Quality Alliance is transforming its system and relationships with providers and setting a benchmark for other health systems to attain, including population health accountability and pay for performance. This book maps a pathway to successful implementation."—J. Lindsey Bradley, Jr., FACHE, President, Trinity Mother Frances Hospitals and Clinics"Dr. Couch and his team have upheld the profound Baylor Scott and White Health tradition of passionate leadership in Patient Care, Community Service, Education, and Research through this new book outlining responsible disruptive innovation to take us to Value-Based Care. With the foundation of the Hippocratic Oath to the work of the Institute of Medicine to STEEEP (safe, timely, effective, efficient, equitable, patient-centered care), they chart a comprehensive, practical and personal journey for all of us in leadership, and those we serve, to replicate and scale. The Health Employer Exchange members will be enlightened and inspired to adapt it throughout our nation."—Stephanie S. McCutcheon, Innovation/Transformation Advisor, Health Employer ExchangeTable of ContentsAccountability. Why ACOs? How Can an Organization Produce Accountability? Structure and Organization: Putting an Accountable Care Organization Together. Patient Experience of Care. Population Health. Financing Accountable Care. Conclusion. Glossary. References.

    1 in stock

    £31.34

  • Introduction to Smart eHealth and eCare

    Taylor & Francis Inc Introduction to Smart eHealth and eCare

    1 in stock

    Book SynopsisBoth the demographics and lack of resources in the health and well-being industry are increasingly forcing us to find alternative solutions for individualized health and social care. In an effort to address this issue, smart technologies present enormous potential in solving this challenge. This book strives to enhance communication and collaboration between technology and health and social care sectors. The reader will receive an extensive overview of the possibilities of various technologies in care sectors (including ICT, electronics, automation, and sensor technology) written by experts from various countries. It will prove extremely useful for engineers developing well-being related systems, software, or other devices that can be used by professionals working with people with specialist needs, well-being and health service providers, educators teaching related courses, and upper level undergraduate students and graduate student studying related topics. The technology focus of tTable of ContentsSection I: Opportunities and Barriers of Smart Technology in Care. Smart eHealth and eCare Technology: What is that? Drivers and Trends in Technology Deployment in Care Services. Approaches to Smart Technology Deployment in Care. IP Strategies in eHealth and eCare Sectors. Section II: ICT -Based Platforms and Technology Examples. Introduction to ICT-Based Service Platforms and Patient Record Systems. Data Acquisition, Validation, and Processing in Smart Home Environments. Machine Vision in Smart Health and Social Care. The Possibilities and Challenges of RFID-Based Passive Wireless Components in Healthcare Applications. Acoustic-Based Technologies for Ambient Assisted Living. Section III: Case Studies and Field Trials. Information and Communication Technology Support for Stroke Care: The Relevance Dilemma. INCA Software as a Service: Sustainably Delivering Cloud-Based Integrated Care. Computerized Systems for Remote Pain Monitoring: A Case Study of Ambulatory Postoperative Patients. Simple Rehabilitation Games for Special User Groups. Home.com: Living in a Digital Environment.

    1 in stock

    £171.00

  • Practical Lean Leadership for Health Care

    Taylor & Francis Inc Practical Lean Leadership for Health Care

    Out of stock

    Book SynopsisThe application of Lean tools appears relatively simple, but the change in culture required to turn Lean into a lasting success requires strong leadership. Previously published books about Lean in health care illustrate success stories, lessons learned, and challenges for the future. This book continues where those books leave off by describing the essence of and success factors for Lean in relation to leadership.Practical Lean Leadership for Health Care Managers guides you on a journey to discover the secrets of successful Lean leaders. It is about Lean in healthcare and specifically examines the demands for making Lean successful and how the manager plays a key role in achieving this. Although the book is based on the authors' experiences in health care, the principles presented are applicable in other sectors, both public and private.The book uses a case study to illustrate the results of the authors' quest for the common factors and characTable of ContentsLean in the Picture. Starting with Lean. For Better or for Worse. To the Workplace. An Inspiring Internship. Beyond the Emergency Room. Lean Leadership. Years Later. Epilogue. References. Index.

    Out of stock

    £31.34

  • A Healthcare Solution

    Taylor & Francis Inc A Healthcare Solution

    Out of stock

    Book SynopsisThe evidence is undeniable. By any measure, the US spends more on healthcare than any other country in the world, yet its health outcomes as measure by longevity are in the bottom half among developed countries, and its health-related quality of life has remained constant or declined since 1998. In addition to high costs and lower than expected outcomes, the healthcare delivery system is plagues by treatment delays as it can take weeks to see a specialist, and many people have limited or no access to care. Part of the challenge is that the healthcare delivery system is a large, complex, and sophisticated value creation chain. Successfully changing this highly interconnected system is difficult and time consuming because the underlying problems are hard to comprehend, the root causes are many, the solution is unclear, and the relationships among problems, causes, and solution are multifaceted. To address these issues, the book carefully explains the underlying problemsTrade Review"Mark and David present the key challenges facing the healthcare system and provide a comprehensive solution that is easy to understand for the general public, while challenging the status quo among healthcare leaders. The book is very timely given the disruptive changes taking place in healthcare and definitely contributes to the current discourse regarding our industry’s future!"—Céu Cirne-Neves, MPA, CPHQ, FACHE, Vice President – Physician and Patient Services, Saint Barnabas Medical Center, RWJBarnabas Health"The book's patient-centered, resource management view of the U.S. healthcare system offers a unique perspective that will resonate with and generate fresh discussions among policy makers, health care payers, physician leaders and hospital executives alike. The book provides a fresh understanding of the healthcare delivery system that would be useful in healthcare-business academic degree programs as well as in educational sessions for healthcare managers and executives. This book motivates a new conversation, focused on a highly integrative, comprehensive approach to improving healthcare delivery."—Jeffrey P. Gold, MD, Chancellor , University of Nebraska Medical Center "A Healthcare Solution is a comprehensive and timely resource that is presented in a way that is understandable and engaging. The examples that are given are great insights into current healthcare problems and their root causes. The true intent of the authors is to improve health. Bravo."—Rene Zipper, MBA, FACHE, Vice President Mid-Market, Press Ganey Associates"Vonderembse and Dobrzykowski provide meaningful insight into the challenges we face with healthcare delivery and the solutions all stakeholders should reflect in our strategies and business models. This book should be mandatory reading for provider executives, supply chain leaders, product and services company representatives, and anyone involved with healthcare services – physicians, clinicians, providers, suppliers, consultants, and patients. It offers a comprehensive tool for helping us all achieve higher quality and more cost effective patient care and wellness." —David Myers, EVP & Chief Customer Officer, Concordance Healthcare Solutions; Past Chairman, Healthcare Industry Distributors Association"Vondermbse and Dobrzykowski provide a future thinking, grounded, holistic approach to healthcare reform. A welcome addition to the healthcare leadership toolbox and a must-read."—Juan Manuel Tovar, MD, Medical Director Quality, Performance Improvement, and Utilization Management, Scripps Mercy HospitalTable of ContentsHealthcare: Where Do We Stand? Making Healthcare Work: Understanding Root Causes. A Patient-Centered, Resource Management Approach: Balancing Demand and Supply. Making Healthcare Work: A Comprehensive and Integrated Solution. Implementing Patient Care. Emphasizing Wellness and Personal Responsibility. Rethinking and Redesigning Health Insurance. Viewing Healthcare Trade-offs Positively. Improving Healthcare Strategy and Management. Accelerating the Use of Information Technology. Making Drug Costs Affordable and Fair. Reducing the Incidence of Malpractice and Reforming the Legal System. Rebuilding the Provider Networks. Final Words.

    Out of stock

    £61.74

  • The Journey Never Ends

    Taylor & Francis Inc The Journey Never Ends

    Out of stock

    Book SynopsisIf your health care organization is typical, you were successful in getting your electronic medical record (EMR) system installed on time and within budget. You declared victory and collected some money from meaningful use. But very quickly, you realized you were not getting the expected return on your investment. So you started the optimization process to make refinements, do some stuff over, and get it right this time.The Journey Never Ends: Technology''s Role in Helping Perfect Health Care Outcomes is dedicated to helping you derive value from your investment in the software and the people in your organization. It describes some of the major initiatives, post EMR implementation, which most health care organizations now face. Most of these are transformational in nature, and instead of being IT projects, they are business or clinical initiatives with an IT component. If you or your board thought you were done spending large amounts of money on IT aTrade Review"The authors in this outstanding compilation of post-EMR needs and benefits will further prepare you for what’s required and what’s possible."—Larry Grandia, St. George, UtahTable of ContentsLEVERAGING YOUR EMR TO DERIVE VALUE. The User Experience: An Underexploited Opportunity. Ongoing Change: Developing Sustainment. EMR Benefits Don’t Come in a Box: Why Structured Innovation Is Necessary to Realize Strategic EMR Value. Using EMR Data to Improve Clinical Protocols, Outcomes, and Patient Safety. Using the EMR to Achieve Operational Excellence through "Lean" Thinking. Platform for Innovation, Part I—Maximizing the EMR. EMR Adoption Model Stage 7 Lessons. OTHER IT INFRASTRUCTURE REQUIREMENTS FOR FUTURE INITIATIVES. Interoperability: Enabling Health Care Data Sharing. Business Intelligence Reporting and Analytics: Tools, Resources, and Governance. The Future of Information Security in Health Care. Staffing IT for a Post-Live EMR World. SPENDING MORE ON IT: GOING BEYOND THE SCOPE OF YOUR EMR. The Brave New World of Fee-for-Value Reimbursement. Health Information Exchange Case Study: Implementing a Multicommunity Hospital Set of Solutions on a Budget. Bellin Health: A Model for Population Health. Patient Portals: Enabling Participatory Medicine. Platform for Innovation, Part II—New Technology and Applications.

    Out of stock

    £47.49

  • Glaser on Health Care IT

    Taylor & Francis Inc Glaser on Health Care IT

    1 in stock

    Book SynopsisJohn Glaser has been an astute observer and recognized leader in the health care industry for over thirty years. He has written a regular column for Hospitals & Health Networks in which he comments on a wide range of topics, including improving organizational performance through health information technology (HIT), changes in HIT architecture, challenges in leveraging data, and the evolution of the role of IT leadership. Glaser on Health Care IT: Perspectives from the Decade that Defined Health Care Information Technology is a collection of some of the most widely read articles that have been published in H&HN Daily, H&HN Weekly, and Most Wired Online in the past decade (20052015). The columns are dated to show their original publication dates, and the material is organized into four broad themes: HIT Applications and Analytics Challenges Improving Organizational Performance through HIT IT ManageTrade Review"This book is a collection of John’s finest and most challenging work. These writings represent over a decade of self- and industry introspection and critique. Some will explore the current challenges and potential solutions we face during these transitional years; some will dissect the current policy, exploring weaknesses and errors; but all will educate and inform in a witty and thought-provoking style. Today’s challenges, just like those of the past several decades, require shared learning and understanding. These writings represent an amazing opportunity to learn and understand from one of the best. He not only helped to start us on this journey but also blazed a path of discovery and innovation."—From the Foreword by Russ Branzell, President and CEO, College of Healthcare Information Management Executives (CHIME) Table of ContentsHIT Applications and Analytics Challenges. Improving Organizational Performance through HIT. IT Management Challenges. HIT Industry Observations.

    1 in stock

    £77.89

  • Rethinking Lean in Healthcare

    Taylor & Francis Inc Rethinking Lean in Healthcare

    Out of stock

    Book SynopsisThis book deals with a hospital''s struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership''s arduous journey from rejecting the methodology to embracing it, to successful implementation. This book is important because many of our nation''s hospitals are besieged with financial difficulties with declining reimbursement and the public is losing confidence in our hospital''s ability to provide quality care without error. Lean can provide relief from these issues but only if it is properly implemented.Trade Review"With this book, Tom Zidel expertly outlines the necessary elements and proper execution of process improvement in the form of a fast-paced business novel. Set in a hospital, we follow a senior management team overcoming organizational skepticism and resistance as it moves to rapidly implement a series of improvement initiatives as the core of its financial turnaround plan. Tom brilliantly incorporates descriptions of Lean principles and tools and the historical context of process improvement into this engaging book while demonstrating the power of Lean to dramatically improve patient satisfaction, clinical outcomes and business results."—James P. Hill, Senior Vice President, Administrative Services, MedStar Washington Medical Center"In this, his third book, Tom has chosen to use a narrative style that pulls the reader along through the experiences of a mythical, failing hospital and the efforts of the CEO to restore its health through the adoption of the Lean methodology. There is no mythology, however, about the situation he presents. They are all very real and will resonate with almost anyone who has ever worked in a hospital. Tom’s choice of a narrative style is brilliant. He avoids long discussions of foreign terminology and esoteric principles to hone right in on what really happens in hospitals. This is a book for anyone who is interested in how things get done in complex organizations and how they can get done much better."—Paul Martin, Retired President, Maryland Healthcare Education Institute"I just finished Tom Zidel’s Book and I can say I loved the format. The story format captured my attention and drew me into Nick’s journey to improve his facilities quality and turn around its performance. I loved the dramatic flair of the storyline because it added a focus I could personally identify with. Tom (the author) has outdone himself, this book should be required reading in Healthcare Administration degree programs!"—Robert S. Libberton, MBA FACHE CMPE, CEO, La Paz Regional Hospital"Is your bookshelf filled with Lean ‘How To’ books that start with ‘Step 1 – Obtain Leadership Support’? Have you struggled with this first step? This book will complement your efforts to get your leadership on board. It’s an easy to read narrative format that leadership will easily fit into their busy schedules. I found it as engaging as ‘The Goal’ and it excels at weaving improvement concepts into a story."—Ken Heffron, CPHQ, CQE, CQA, CSSBB, District Administrator, Marshfield ClinicTable of ContentsIntroduction. The Board Meeting. The Cement that Holds Everything Together. A Not So Restful Sunday. An Unwelcomed Suggestion. Identifying Waste. A Lean Experiment. Culture Change and Systems Thinking. Status Boards. The House of Lean. Applicable Stories. Creating the Plan. Some Results. The Board Meeting. No Time to Celebrate. Meet the New Lean Consultant. Kick-off Meetings. Training. Staff Overview. Rounding. A Year Later.

    Out of stock

    £24.69

  • Leading Healthcare IT

    Taylor & Francis Inc Leading Healthcare IT

    Out of stock

    Book SynopsisHealthcare IT is a complex and rapidly evolving field. Success in this arena requires the ability to create a vision, set a strategy, foster collaboration, develop a plan and execute flawlessly every day. This book provides a clear, concise roadmap for professionals who currently manage, direct or oversee healthcare IT. Through case studies and examples, the author includes highly relevant topics such as delivering and communicating HIT values, managing information security, and connectivity challenges, as well as organizational strategy, alignment and vision of HIT, risk management, performance management and process improvement using Lean methodologies.Trade Review"Leading Healthcare IT: Managing to Succeed provides a practical framework for understanding critical skills and concepts needed to be an effective healthcare IT leader. " Cara Babachicos - CIO Community Hospitals and Post Acute, Partners Healthcare"Susan has done an excellent job of expressing and exploring the details of modern healthcare technology in our complex industry. This book is written for all audiences whether non-tech savvy senior leaders to the front-line health IT professional. Her work on consolidating difficult concepts into understandable and digestible information should be lauded. It has earned a place on my HIT resource shelf!"Russell P. Branzell, FCHIME, CHCIO, President & CEO CHIME"Leading Healthcare IT: Managing to Succeed is a comprehensive guide to healthcare IT leadership. Susan Snedaker relies on her wide experience in IT to relay complex topics in a clear and understandable manner. Her recommendations provide readers with powerful, actionable tools. A recommended read for IT leaders and leaders to be!"Leila Shehab, MA, MPA, PMP, HealthCare IT Professional "In Leading Healthcare IT, Susan Snedaker shows you how to dramatically increase the value you bring to your organization as an IT professional. Susan systematically demonstrates how to succeed as a CIO or IT Manager, through specific business alignment and risk management activities. She seamlessly guides you through defining and communicating the true and complete business value of your IT organization in moving the organization forward. Susan shows you how to get your staff to perform at their best and deliver the most value to your organization. In fact, every IT professional should read this book, it certainly isn't just for healthcare IT!"Chris Rima, MS, BS, IT Infrastructure, UNS Energy Corporation"Susan Snedaker has created a powerful guide to healthcare IT leadership. This book covers the fundamentals in a very approachable and actionable way. This should be required reading for everyone in healthcare IT today.Healthcare leaders who want to understand the IT environment would also benefit from reading this book. Snedaker distills and translates leadership concepts and applies them to healthcare IT. A much needed book in today’s increasingly complex IT environment."Geoffrey "Geoff" Brown, FCHIME | Chief Information Officer Piedmont Healthcare"If genius is the ability to reduce the complicated to the simple, then Susan Snedaker needs to be commended boiling the complexities of healthcare information technology down to brilliant simplicity. Susan, in this book, has achieved a remarkable task of creating a powerful guide that covers the essentials of healthcare IT in bite sized chunks of appetizing insights and fundamentals, in a manner that’s easy to read, comprehend, with take-aways that are actionable. The well curated references at the end of each chapter offer additional insights and opportunities to dig even deeper into specific areas of healthcare IT. Susan provides a well thought through and laid out roadmap to navigate through the many facets of healthcare leadership and delivery. She outlines the specific new skills needed for healthcare IT leaders, and shows that there is a method to the madness of melding together care delivery and information technology. Leading Healthcare IT: Managing to Succeed should be a staple for anyone looking to navigate the current and ever evolving intricacies of the healthcare IT landscape." Rasu Shrestha MD MBA, Chief Innovation Officer, UPMC; EVP UPMC Enterprises "Leading Healthcare IT: Managing to Succeed provides a practical framework for understanding critical skills and concepts needed to be an effective healthcare IT leader." Cara Babachicos - CIO Community Hospitals and Post Acute, Partners Healthcare"Susan has done an excellent job of expressing and exploring the details of modern healthcare technology in our complex industry. This book is written for all audiences whether non-tech savvy senior leaders to the front-line health IT professional. Her work on consolidating difficult concepts into understandable and digestible information should be lauded. It has earned a place on my HIT resource shelf!"Russell P. Branzell, FCHIME, CHCIO, President & CEO CHIME"Leading Healthcare IT: Managing to Succeed is a comprehensive guide to healthcare IT leadership. Susan Snedaker relies on her wide experience in IT to relay complex topics in a clear and understandable manner. Her recommendations provide readers with powerful, actionable tools. A recommended read for IT leaders and leaders to be!"Leila Shehab, MA, MPA, PMP, HealthCare IT Professional "In Leading Healthcare IT, Susan Snedaker shows you how to dramatically increase the value you bring to your organization as an IT professional. Susan systematically demonstrates how to succeed as a CIO or IT Manager, through specific business alignment and risk management activities. She seamlessly guides you through defining and communicating the true and complete business value of your IT organization in moving the organization forward. Susan shows you how to get your staff to perform at their best and deliver the most value to your organization. In fact, every IT professional should read this book, it certainly isn't just for healthcare IT!"Chris Rima, MS, BS, IT Infrastructure, UNS Energy Corporation"Susan Snedaker has created a powerful guide to healthcare IT leadership. This book covers the fundamentals in a very approachable and actionable way. This should be required reading for everyone in healthcare IT today.Healthcare leaders who want to understand the IT environment would also benefit from reading this book. Snedaker distills and translates leadership concepts and applies them to healthcare IT. A much needed book in today’s increasingly complex IT environment."Geoffrey "Geoff" Brown, FCHIME | Chief Information Officer Piedmont Healthcare"If genius is the ability to reduce the complicated to the simple, then Susan Snedaker needs to be commended boiling the complexities of healthcare information technology down to brilliant simplicity. Susan, in this book, has achieved a remarkable task of creating a powerful guide that covers the essentials of healthcare IT in bite sized chunks of appetizing insights and fundamentals, in a manner that’s easy to read, comprehend, with take-aways that are actionable. The well curated references at the end of each chapter offer additional insights and opportunities to dig even deeper into specific areas of healthcare IT. Susan provides a well thought through and laid out roadmap to navigate through the many facets of healthcare leadership and delivery. She outlines the specific new skills needed for healthcare IT leaders, and shows that there is a method to the madness of melding together care delivery and information technology. Leading Healthcare IT: Managing to Succeed should be a staple for anyone looking to navigate the current and ever evolving intricacies of the healthcare IT landscape." Rasu Shrestha MD MBA, Chief Innovation Officer, UPMC; EVP UPMC Enterprises Table of Contents1. Leading Healthcare IT OVERVIEW BACKGROUND THE CURRENT STATE OF U.S. HEALTHCARE New Skills for Healthcare Information Technology Leaders SUMMARY REFERENCES 2. Strategy, Alignment and Vision OVERVIEW ORGANIZATIONAL STRATEGY HEALTHCARE INFORMATION TECHNOLOGY VISION DEVELOP YOUR IT STRATEGY HEALTHCARE INFORMATION TECHNOLOGY STRATEGY DEPLOYMENT REFERENCES 3. IT Governance OVERVIEW IT GOVERNANCE DEFINED COMMON IT GOVERNANCE ELEMENTS IT GOVERNANCE FRAMEWORK NOT ALL IDEAS ARE WORTH PURSUING IT GOVERNANCE VALUE AND IMPACT SUCCESS FACTORS FINAL THOUGHTS ON IT GOVERNANCE SUMMARY REFERENCES 4. Defining and Delivering IT Value Overview IT VALUE DEFINED IT VALUE CREATION TIER 1 – STANDARDIZE AND OPTIMIZE OPERATIONS TIER 2 – COLLABORATION TIER 3 – TRANSFORM AND INNOVATE MAKING ROOM FOR INNOVATION ENABLING INNOVATION SUMMARY REFERENCES 5. Marketing Healthcare Information Technology OVERVIEW FIRST, KNOW YOUR CUSTOMERS CUSTOMER SEGMENTATION BRANDING RELATIONSHIP BUILDING PROJECT MARKETING DEPARTMENTAL MARKETING PUBLIC RELATIONS PLAN TO SUCCEED SUMMARY REFERENCES 6. Inform, Involve, and Influence OVERVIEW HONESTY AND TRUSTWORTHINESS INFORM, INVOLVE, AND INFLUENCE EMOTIONATL INTELLIGENCE RELATIONSHIP BUILDING ONE FINAL NOTE: CLINICAL COMMUNICATION SUMMARY REFERENCES 7. IT Risk Management OVERVIEW RISK AND MITIGATION ELEMENTS OF RISK MANAGEMENT RISK ATTRIBUTES STRATEGIC RISKS IT OPERATIONAL RISKS PEOPLE PROCESS TECHNOLOGY FINANCIAL RISK VENDOR RISK CONTRACT RISK INFORMATION SECURITY RISK SUMMARY REFERENCES 8. Managing, Directing and Leading OVERVIEW MANAGING DIRECTING LEADING SUMMARY REFERENCES 9. Lean IT and Process Improvement OVERVIEW LEAN BASICS ITIL AND ITSM BASICS LEAN AND ITIL INTERSECT LEAN MANAGEMENT SYSTEM LEAN TOOLS NEXT STEPS SUMMARY REFERENCES 10. Fast Forward OVERVIEW OPTIMIZE ENGAGE ANALYZE INNOVATE TRANSFORM SUMMARY REFERENCES

    Out of stock

    £56.04

  • The Definitive Guide to Emergency Department

    Taylor & Francis The Definitive Guide to Emergency Department

    1 in stock

    Book SynopsisThis revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.Table of ContentsPrefaceAcknowledgmentsAuthors1 Introduction to The Definitive Guide to Emergency Department Operational Improvement2 Value Stream Mapping3 Standard Work4 5-S Workplace Organization5 Inventory Management Basics6 Rapid Changeover7 Mistake Proofing8 Lean Flow9 ED Flow as a Network of Queues・Matching Demand and Capacity10 The Lean ED・Lean Applications in a 100,000-Visit Emergency Department11 Best Practices・The Door-to-Doc Interval12 Best Practices・Doc-to-Disposition Interval13 Best Practices・The Dispo-to-Departure Interval14 Patient Experience15 Leadership and Change Management in Healthcare16 Design of the Lean ED17 Case Studies of Operational Improvement in the Emergency DepartmentIndex

    1 in stock

    £68.39

  • Pointofcare Glucose Detection for Diabetic

    Taylor & Francis Inc Pointofcare Glucose Detection for Diabetic

    1 in stock

    Book SynopsisThis book unravels the role of Point-of-Care (POC) glucose monitoring as an essential part of diabetes management. It provides the reader with an in-depth knowledge and understanding of diabetes management, including: the need for POC glucose monitoring the glucose detection technologies (invasive, noninvasive and continuous) being used in the POC devices the analytical performance, characteristics, pros and cons of the POC devices developed to date the importance and role of glycated hemoglobin (HbA1c) monitoring for diabetes management the various POC devices and analyzers for the determination of HbA1c. This is the first book to provide complete up-to-date information on POC glucose detection technologies and devices for diabetic monitoring and management. It will be an important reference for healthcare professionals, biomedical engineers, researchers, economisTable of ContentsPreface. 1. Diabetes: A growing epidemic and the need for point-of-care testing. 2. Blood glucose monitoring. 3. Non-invasive glucose monitoring. 4. Continuous glucose monitoring. 5. Glycated hemoglobin (HbA1c) monitoring for diabetic management and therapy. 6. Diabetes management software and smart applications. 7. Performance requirements, analytical accuracy and clinical accuracy of self-monitoring of blood glucose: a clinical perspective. 8. A concluding remark. Index

    1 in stock

    £161.50

  • Health of South Asians in the United States

    Taylor & Francis Inc Health of South Asians in the United States

    Out of stock

    Book SynopsisLeading scholars and practitioners come together in this contributed volume to present the most current evidence on cutting edge health issues for South Asian Americans, the fastest growing Asian American population. The book spans a variety of health topics while examining disparities and special health needs for this population. Subjects discussed include: cancer, obesity, HIV/AIDS, women''s health, LGBTQ health and mental health.   Health of South Asians in the United States presents research-based recommendations to help determine priorities for prevention, diagnosis, treatment, education, and policies which will optimize the health and well-being of South Asian American communities in the United States. Although aimed at both students, healthcare professionals and policy makers, this book will prove to be useful to anyone interested in the health and well-being of the South Asian communities in the United States. Table of ContentsBackground. Sociodemographic Profile. Non-communicable Chronic Conditions. Cardiovascular Disease. Cancer. Diabetes. Lifestyle and Health. Nutrition. Obesity. Tobacco. HIV/AIDS. Health Issues for Special Populations. Youth Health. Women’s Health. Lesbian, Gay, Bisexual, and Transgender Health. Elderly Care. Mental Health and Intimate Partner Violence. Mental Health. Perinatal Mood Disorders. Intimate Partner Violence. Future Directions. Translational Research.

    Out of stock

    £147.25

  • Our Common Wealth: The Return of Public Ownership

    Manchester University Press Our Common Wealth: The Return of Public Ownership

    Out of stock

    Book SynopsisPublic ownership is more widespread and popular in the United States than is commonly understood. This book is the most comprehensive and up-to-date analysis of the scope and scale of U.S. public ownership, debunking frequent misconceptions about the alleged inefficiency and underperformance of public ownership and arguing that it offers powerful, flexible solutions to current problems of inequality, instability, and unsustainability— explaining why after decades of privatization it is making a comeback, including in the agenda of Jeremy Corbyn’s Labour Party in Britain. Hanna offers a vision of deploying new forms of democratized public ownership broadly, across multiple sectors, as a key ingredient of any next system beyond corporate capitalism. This book is a valuable, extensively researched resource that sets out the past record and future possibilities of public ownership at a time when ever more people are searching for answers.Trade Review‘Deeply-informed, thoughtful and beautifully-written. Thomas Hanna surveys the rich history, surprising tenacity and hopeful future of public enterprise, which along with non-profits and cooperatives surely define the sustainable future if we hope to have one.’James K. Galbraith, The University of Texas at Austin, author of Inequality: What Everyone Needs to Know‘Mainstream economists mostly affirm that more choice is better than less, but then insist that private be the only choice for enterprise ownership and that hierarchical be the only choice of enterprise structure. The alternatives, public enterprises and worker cooperatives, are effectively excluded. Private enterprise and hierarchical fundamentalisms are as unattractive as their religious or ideological parallels. Public enterprises are important objects for the respectful study this book provides.’Richard D. Wolff, University of Massachusetts, Amherst, author of Capitalism's Crisis Deepens: Essays on the Global Economic Meltdown‘Remunicipalisations and renationalisations of public services are spreading and unstoppable. Recent developments in Germany, Spain, the UK and elsewhere as a collective response to the systematic failures of privatisation have demonstrated that there are better solutions than ever-more privatisation, ever-more austerity and ever-lower expectations. Thomas Hanna’s study on Public ownership in the United States is timely. We urgently need to develop viable and achievable alternatives for economic democracy internationally.’Satoko Kishimoto, Public Alternative Project at Transnational Institute, Amsterdam‘British politics is only now catching up with the reality that public ownership is popular, possible and potentially transformatory. This book is crucial both in demonstrating the need for alternatives to our current economic system, exploring what those alternatives might look like and detailing the lessons we can learn from existing examples of public ownership.’John McDonnell MP, Shadow Chancellor of the Exchequer‘Hanna (Democracy Collaborative) explores the history of public ownership in the US and connects ownership choices to systematic crises in ecological, political, economic, and social relationships. He makes a broad, international case for public ownership as potentially ameliorating some of these crises and making inroads into solving problems of inequality. The author does not make a blanket argument that public ownership necessarily eliminates the above-stated problems. Public ownership in a context in which powerful private enterprises influence management decisions may result in policies with similar externalities to private corporations. The author recognizes that private corporations have more complex effects, such as strategies to build monopoly power by using scale as a substitute for profit maximization. Hanna recognizes that public ownership does not preclude negative externalities. Some publicly owned corporations may have negative effects, depending on governance and outside influences. This is the reason the text makes a case for democratic public ownership as the alternative most likely to serve the well-being of communities. This book is unambiguously partisan in its presentation and cases, but it nevertheless offers a powerful argument for public ownership as an alternative to private ownership.’S. J. Gabriel, Mount Holyoke College, Choice Vol. 56, No. 12 (August 2019) -- .Table of ContentsForeword: On the importance of democratic public ownership - Gar AlperovitzPreface: The return of public ownership - Andrew CumbersIntroduction: Public ownership in urgent political perspective1 Public ownership in the United States and around the world2 The efficiency debate3 Why public ownership?4 Public ownership and alternative system models5 Towards a framework of public ownership for the twenty-first centuryConclusion: Systemic crisis and democratic public ownershipIndex

    Out of stock

    £15.19

  • Going Public: How Silicon Valley Rebels Loosened

    Little, Brown & Company Going Public: How Silicon Valley Rebels Loosened

    15 in stock

    Book SynopsisGOING PUBLIC is a character-driven narrative centered on the last five years of unparalleled change in how technology startups sell shares to the public. Initial public offerings, or IPOs, are typically the first time retail investors can own a piece of the New Economy companies promising to rewire economic rules. Selling IPOs is also one of the most profitable businesses for Wall Street investment banks, who have spent the last 40 years protecting their profits. In an era when algorithms and software have made the financial markets more efficient, the pricing of IPOs still relies on human judgment.In 2016, executives at music-streaming service Spotify sought to upend the status quo. Led by a trim and understated CFO, Barry McCarthy, and a shy but brilliant founder, Daniel Ek, they took a wild idea and forged something new. GOING PUBLIC explores how they got comfortable with the risk, and how they lobbied securities watchdogs and exchange staff to rewrite the regulations. Readers will meet executives at disruptive companies like Airbnb, DoorDash, and data miner Palantir, venture capitalists, and even some bankers who seized on Spotify's labor and used it to knock Wall Street bankers off the piles of fees they'd been stacking for so long.GOING PUBLIC weaves in earlier attempts to rethink the IPO process, introducing readers to one of Silicon Valley's earliest bankers, Bill Hambrecht, whose invention for selling shares online was embraced by Google founders Larry Page and Sergey Brin when they auctioned their shares in 2004. And it examines the recent boom in blank-check companies, those Wall Street insider deals that have suddenly become the hottest way to enter the public markets. GOING PUBLIC tells stories from inside the room, and more.

    15 in stock

    £22.50

  • The Basics of Process Mapping

    Taylor & Francis Inc The Basics of Process Mapping

    2 in stock

    Book Synopsis Updates the bestselling first edition with four new chapters and 75 new graphics Explains how to create each type of map and how to determine which type of map is most appropriate Supplies proven principles and guidelines for improving the flow of knowledge work Includes a set of measures for flow and waste Discusses problematic features that act as barriers to flow Includes a detailed case study that shows how one organization used process mapping to reduce lead time from an average of 28 days to 4 days Table of ContentsOverview. Thinking about Work. Why Map a Process? Relationship Maps. Cross-Functional Process Maps or Swimlane Diagrams. Flowchart. Seven Principles to Improve Flow. Appendix: Methods to Gain Content.

    2 in stock

    £23.44

  • Consumer Directed Health Care: A 360 Degree View

    Taylor & Francis Inc Consumer Directed Health Care: A 360 Degree View

    Out of stock

    Book SynopsisThis book provides a balanced 360 degree view of consumer directed health care. It provides insight, analysis, and original research to help us see more clearly the important dimension in the future of American health care.Trade Review“Kim Slocum has done a great job of explaining and analyzing complex health insurance issues that policymakers in both the public and private sectors need to understand, but often do not. He successfully challenges the widespread belief – dear to many employers, insurers and consultants – that the best way to fix the system is to have consumers pay a bigger share of the costs …. Everyone who wants to participate in the debate about health care reform should read his prescriptions for the future.” —Humphrey Taylor, Chairman, The Harris Poll “Kim Slocum separates the rhetoric from reality in his new book… .He is a veteran insider looking with a careful and dispassionate eye at the inside [and] his easy-to-read style makes the book even more effective. He gets to the heart of consumer-directed healthcare, takes a biopsy, and makes a quick and accurate diagnosis. I wish everyone inside the Beltway would read Slocum’s new book!” —David B. Nash, MD, MBA, Department Chair of Health Policy, Jefferson Medical College, Philadelphia, Pennsylvania, USA “Consumer Directed Health Care offers a top-notch synthesis of credible research on health care in the United States. Kim Slocum has sifted through an amazing plethora of research data… and has painted for us a picture of the health care challenges we face, the tragedy of lack of access to care, and the implications for our future if not addressed… . It is a must-read and a call to action for persons in policy and leadership positions in and out of health care and for anyone who wants to make sense of the complex dilemma in which US health care finds itself.” —Margaret F. Schulte, DBA, FACHE, Editor, Frontiers of Health Services ManagementTable of Contents“Baby How’d We Ever Get This Way.” “The Usual Suspects.” Consumer Directed Health Care. Prescription for The Future. Epilogue. Recommended Reading. Index.

    Out of stock

    £46.54

  • Guide to Contract Pricing: Cost and Price

    Management Concepts, Inc Guide to Contract Pricing: Cost and Price

    Out of stock

    Book SynopsisPerform Contracting Successfully! This master reference — in its fifth edition — contains everything you need to know about government pricing rules and regulations in one easy-to-use volume.Guide to Contract Pricing: Cost and Price Analysis for Contractors, Subcontractors, and Government Agencies, Fifth Edition, explains how the government conducts business and walks you through every step of the contracting process. This fully updated edition includes a new chapter on the role of auditors in contract pricing as well as five new detailed appendices. You’ll be able to: + Master the steps of the sealed bid process + Improve your skills at evaluating bids, proposals, and quotations + Perfect your ability to analyze direct and indirect labor costs + Improve your chances for securing a fair and reasonable price

    Out of stock

    £85.50

  • Wealth and Poverty

    Skyhorse Publishing Wealth and Poverty

    10 in stock

    Book Synopsis

    10 in stock

    £23.74

  • The Scandal of Money

    Skyhorse Publishing The Scandal of Money

    10 in stock

    Book Synopsis

    10 in stock

    £20.69

  • Sustainability of State & Local Government

    Nova Science Publishers Inc Sustainability of State & Local Government

    2 in stock

    Book SynopsisOver 27 million employees and beneficiaries are covered by state and local government pension plans. However, the recent economic downturn and associated budget challenges confronting state and local governments pose some questions as to the sustainability of these plans, and what changes, if any, state and local governments are making to strengthen the financial condition of their pension plans. The Government Accountability Office (GAO) was asked to examine recent trends in the financial condition of state and local government pension plans; and strategies state and local governments are using to manage pension costs and the impacts of these strategies on plans, sponsors, employees, and retirees. This book analyses sector-wide financial conditions based on national-level data on pension funding from the U.S. Census Bureau and others, and reviews information on recent state legislative changes affecting government pensions from annual reports prepared by the National Conference of State Legislatures (NCSL).

    2 in stock

    £52.49

  • Making Public in a Privatized World: The Struggle

    Bloomsbury Publishing PLC Making Public in a Privatized World: The Struggle

    Out of stock

    Book SynopsisHow do we provide effective public services in a deeply neoliberal world? In the wake of the widespread failure of privatisation efforts, societies in the global south are increasingly seeking progressive ways of recreating the public sector. With contributors ranging from cutting-edge scholars to activists working in health, water, and energy provision, and with case studies covering a broad spectrum of localities and actors, Making Public in a Privatized World uncovers the radically different ways in which public services are being reshaped from the grassroots up. From communities holding the state accountable for public health in rural Guatemala, to waste pickers in India and decentralized solar electricity initiatives in Africa, the essays in this collection offer probing insights into the complex ways in which people are building genuine alternatives to privatization, while also illustrating the challenges which communities face in creating public services which are not subordinated to the logic of the market, or to the monolithic state entities of the past.Trade ReviewAn excellent and timely book that is a welcome contribution to the growing debate about alternatives to neoliberalism and privatization in critical public services. * Andrew Cumbers, University of Glasgow *This superb collection explores convincingly why public services should indeed be delivered by the public and not by private companies. The contributions offer an extraordinarily insightful foray into the contours of and possibilities for inclusive and democratic public service delivery, both within and outside of the state. * Erik Swyngedouw, University of Manchester *A remarkable collection of work and an urgently needed intervention into struggles over public services. It deserves to be read by those depressed by the rolling tide of privatization and by those struggling to find better ways of serving publics. * John Clarke, The Open University *Table of Contents1. Introduction: The Wonderful Worlds of Making Public - David A. McDonald Part I: Engaging Communities and Workers 2. Work of the Ants: Labour and Community Reinventing Public Water in Colombia - Madeleine Bélanger Dumontier, Susan Spronk and Adrian Murray 3. Old Trash, New Ideas: Public Waste Management and Informal Reclaimers - Melanie Samson 4. Ships Passing in the Dark? Reigniting Labour-Community Alliances for Public Services in South Africa - Dale T. McKinley 5. Public Health for Indigenous Peoples in Guatemala: Monitoring from the Bottom Up - Walter Flores Part II: Recognising Quasi-Public Actors 6. Electrified Publics and Informal Settlements in Urban India - Bipasha Baruah 7. Principles and Pitfalls: Searching for Public in 'Community-Led Total Sanitation' - Mary Galvin 8. Public Faith: Christian and Muslim Health Services in Uganda - Yoswa M. Dambisya, Mulalo Manenzhe and Allie B. Kibwika-Muyinda Part III: Promoting Equity and Democratic Control 9. Gender Equity, Citizenship and Public Water in Bangladesh - Farhana Sultana, Chandra Talpade Mohanty and Sarah Miraglia 10. Struggling for Public, Reclaiming Citizenship: Everyday Practices of Access to Water in Medellín, Colombia - Marcela López 11. Public Renewable Energy in Africa: The Potential for Democratic Electrification - Sandra van Niekerk Part IV: Financing Public Services 12. (Re)Making Public Banks: The Case of Turkey - Thomas Marois and Ali Riza Güngen 13. Pragmatic Publics in the Heartland of Capitalism: Local Services in the United States - Mildred E. Warner 14. Post-Neoliberalism in Bolivia? Water Sector Reforms Under Evo Morales - Susan Spronk 15. Conclusion: Building a Global Pro-Public Movement - David A. McDonald

    Out of stock

    £76.50

  • Medical Leadership: The key to medical engagement

    Taylor & Francis Ltd Medical Leadership: The key to medical engagement

    1 in stock

    Book SynopsisThis title is a comprehensive account of the key aspects of medical leadership. A highly accessible, text book-style resource, it explores how the medical profession has evolved in tandem with administrative and structural aspects of the NHS. Assuming leadership roles at all stages of their training and career is a progressively vital component of the definition of a good doctor. This book will provide invaluable support and guidance to anyone engaged in leadership within the NHS, but particularly to junior doctors in the primary and secondary care arenas taking on leadership roles for the first time.Trade Review‘a comprehensive account of the key aspects of medical leadership … readable and accessible. I can thoroughly recommend it for junior and senior doctors, non-clinical and clinical managers and those taking on formal leadership roles.’ Professor Sir Bruce Keogh, NHS England Medical Director, from the Foreword to the first editionTable of ContentsAn introduction to medical leadership and engagement: a perspective on this text. A historical perspective on medical leadership. Doctors and managers: differing perspectives. Roles and models of leadership. Medical leadership competency approaches. Why does it matter? Medical engagement and organisational performance. Medical leadership and primary care. Appraisal and revalidation. Practical examples of initiatives to enhance leadership capacity. Medical leadership and engagement: towards cultural acceptance and the future.

    1 in stock

    £30.39

  • Public Utilities, Second Edition: Old Problems,

    Edward Elgar Publishing Ltd Public Utilities, Second Edition: Old Problems,

    15 in stock

    Book SynopsisA thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit. Beginning with a brief overview of the historical development of the industry, the author examines policy issues including the consequences of dealing with deteriorating infrastructure, an aging workforce, climate warming, funding for repair and replacement of facilities, and the demands for meeting the needs of a growing population. In addition to reviewing issues related to various management tasks, he includes chapters on physical and cyber threats and management ethics, liberally laced with real-life examples of utilities' dealings with these challenges. Many tables, figures and boxes expand on key points from the text.Accessible and comprehensive, this thoughtful exploration of the various issues facing administrators and operators in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.Trade Review'David McNabb's Public Utilities book is an excellent and extremely valuable source for understanding the fundamental issues and problems of the rapidly evolving public utilities sector. It's useful for academics, policymakers, and practitioners to gain insights into how to manage and cope with the numerous and unprecedented challenges facing the industry.' --Chung-Shing Lee, Pacific Lutheran UniversityTable of ContentsContents: Part I Public Utilities: Old Problems 1. Public Utilities: Essential Services, Critical Infrastructure 2. Public Utility Policy Issues 3. Public Utility Regulatory Environment Part II Sectors of the Public Utility Industry 4. Electric Energy Utilities 5. Natural Gas Utilities 6. Water and Wastewater Utilities 7. Waste Collection and Disposal Utilities 8. Public Transit Utilities Part III Public Utility Function Challenges 9. Public Utility Finance 10. Public Utility Pricing and Rate Setting 11. Public Utility Marketing 12. Public Utility Information Systems Part IV Public Utility Management and Operations Challenges 13. Public Utility Governance 14. Public Utility Management 15. Public Utility Operations, Maintenance and Planning 16. Managing the Public Utility Workforce 17. Public Utility Management Ethics Part V Public Utilities: New Challenges 18. Public Utility Environmental Challenges 19. Public Utility Physical and Cybersecurity Challenges 20. Sustainability: The Core Challenge Facing Public Utilities Index

    15 in stock

    £144.00

  • Public Utilities, Second Edition: Old Problems,

    Edward Elgar Publishing Ltd Public Utilities, Second Edition: Old Problems,

    15 in stock

    Book SynopsisA thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit. Beginning with a brief overview of the historical development of the industry, the author examines policy issues including the consequences of dealing with deteriorating infrastructure, an aging workforce, climate warming, funding for repair and replacement of facilities, and the demands for meeting the needs of a growing population. In addition to reviewing issues related to various management tasks, he includes chapters on physical and cyber threats and management ethics, liberally laced with real-life examples of utilities' dealings with these challenges. Many tables, figures and boxes expand on key points from the text.Accessible and comprehensive, this thoughtful exploration of the various issues facing administrators and operators in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.Trade Review'David McNabb's Public Utilities book is an excellent and extremely valuable source for understanding the fundamental issues and problems of the rapidly evolving public utilities sector. It's useful for academics, policymakers, and practitioners to gain insights into how to manage and cope with the numerous and unprecedented challenges facing the industry.' --Chung-Shing Lee, Pacific Lutheran UniversityTable of ContentsContents: Part I Public Utilities: Old Problems 1. Public Utilities: Essential Services, Critical Infrastructure 2. Public Utility Policy Issues 3. Public Utility Regulatory Environment Part II Sectors of the Public Utility Industry 4. Electric Energy Utilities 5. Natural Gas Utilities 6. Water and Wastewater Utilities 7. Waste Collection and Disposal Utilities 8. Public Transit Utilities Part III Public Utility Function Challenges 9. Public Utility Finance 10. Public Utility Pricing and Rate Setting 11. Public Utility Marketing 12. Public Utility Information Systems Part IV Public Utility Management and Operations Challenges 13. Public Utility Governance 14. Public Utility Management 15. Public Utility Operations, Maintenance and Planning 16. Managing the Public Utility Workforce 17. Public Utility Management Ethics Part V Public Utilities: New Challenges 18. Public Utility Environmental Challenges 19. Public Utility Physical and Cybersecurity Challenges 20. Sustainability: The Core Challenge Facing Public Utilities Index

    15 in stock

    £40.80

  • A Modern Guide to Networks

    Edward Elgar Publishing Ltd A Modern Guide to Networks

    15 in stock

    Book SynopsisA Modern Guide to Networks identifies five core characteristics of contemporary networks and translates these into ten key pieces of guidance for researchers and practitioners. Arguing that a knowledge–practice gap has emerged due to the lack of contact between network practitioners and researchers, contributors chart a more collaborative future for the field. They identify how research can be effectively translated and implemented to shape the future of social networks.A Modern Guide to Networks highlights the key dimensions of today’s networks, advancing knowledge of how networks operate and how they will function in the future. It showcases the diversity of these networks through extensive case studies, examining experiments in network structure, governance, management, leadership, and evaluation. Combining academic perspectives with practice-based insights, it pushes disciplinary boundaries and provides unique insights into researching and participating in social networks.Providing a state-of-the-art overview of modern networks, it will prove invaluable to academics and researchers in organization studies, public administration and management, and social networks. It will also be a useful resource for practitioners seeking guidance on how to adapt to the rapid evolution of networks.Trade Review‘In this volume, Robyn Keast, Joris Voets, Jack Meek, Christine Flynn and their co-authors highlight an important feature of contemporary social networks that are convened to pursue collective actions for the public good: that all social networks boil down to relationships between people and between people and things (e.g., organizations, infrastructure). By elevating the importance of relationship, they necessarily define the essence of a network as a set of practices that have, as they note, been an essential, if not the essential feature of human civilization, and certainly core to the practice of public administration since the dawn of organized and intentional collective action. The chapters in this volume examine contemporary cases through a focus on relationships and underscore that networks can, when fostered with integrity, emotional and cultural intelligence, and deep concerns for public value and public values, enhance the resilience of communities and whole societies. This is an important contribution to the fields of network governance and management because it demonstrates the importance of reflective practice to the craft of network cultivation.’ -- Christopher Koliba, University of Kansas, US‘It is very timely that the new book A Modern Guide to Networks has been prepared. Engaging with diverse networks is now the norm in large-complex programmes attempting to achieve policy objectives that require a long-term and broader programme of cultural, behavioural, and systematic change. However, readily available information explaining social networks form and function and how to work with and within social networks has been difficult for practitioners of these programmes to access. Consequently, understanding how to work effectively through and with networks is still poorly understood. By taking a practitioner-centric approach, A Modern Guide to Networks will make a much-needed contribution to translate the science of social networks so that it is accessible to practitioners and will support these programmes to be more effective and meet the modern social and environmental challenges facing local, national, and global communities.’ -- Niall Connolly, Queensland Government, Australia‘This volume examines networks in the modern world, using an excellent and diverse set of contextual chapters and empirical cases from around the globe. It features a fascinating review of these case chapters by academics and practitioners, culminating in a meta-analysis of insights on network dimensions. This novel approach to bringing together academia and practice yields an impressive synthesis which will be welcomed by everyone interested in the work of networks.’Table of ContentsContents: PART I SETTING THE CONTEXT 1 Introduction: why a modern guide to networks? 2 Robyn Keast, Jack Wayne Meek, Joris Voets and Christine Flynn 2 What are networks? A social, relational perspective 15 Robyn Keast and Jack Wayne Meek PART II CASE EXAMPLES 3 ‘Travelling from 1600 to 2020 in one week’: resilience and leadership in school networks during the COVID-19 pandemic 33 Maria Cucciniello, Daniela Cristofoli and Alex Turrini 4 The role of communication in public health disaster management: city–county engagements during COVID-19 in Los Angeles County 53 Shawn R. Granger and Jack Wayne Meek 5 Strategic planning in a governance network: a life cycle approach 76 Laure Vandersmissen, Marianne Schapmans, Joris Voets and Bert George 6 Integrated service networks in Poland: insights from the delivery of social assistance in two cities 96 Piotr Modzelewski, Robyn Keast and Geoff Woolcott 7 ‘Coopetition-based’ network governance – mechanisms and pitfalls: the example of the German rehabilitation industry 123 Ingo Bode 8 A network analysis of a metropolitan affordable housing network: lessons for policy guidance from the City of Los Angeles 141 Helen Morales and Jack Wayne Meek 9 The role of shared identity in effective governance networks 166 Sinead Shannon and Mary Lee Rhodes 10 Network bandwidth management in public administration: definition and mechanisms 191 Barbara Zyzak 11 A modern network gap: a case for the establishment of formal boundary-spanning organizations to support innovation policy 211 David Noble 12 Global health networks: fostering convergence in women’s and children’s health policy 233 Mary E. Wiktorowicz, Yeonjoo Lee and Peter Tsasis 13 Knowing how, knowing who: the role of a UK online health informatics practitioner network towards system-wide learning 251 Louise Wilson and Marcus Baw 14 Positioning impact and sustainability under the umbrella of cultural accumulation theory: framing a novel conceptualization of modern networks 270 Geoff Woolcott, Robyn Keast, Amanda Scott, Tom Cosentino, Joe Harvey-Jones, Helen Lynch and Bronwyn Richards PART III NEXT PRACTICE AND GUIDELINES 15 Modern network research: insights from network practitioners in addressing the knowing–doing gap 291 Robyn Keast, Jack Wayne Meek, Christine Flynn and Joris Voets 16 Conclusion: the practices of modern networks 313 Robyn Keast, Jack W. Meek, Joris Voets and Christine Flynn Index

    15 in stock

    £114.00

  • Public-Private Collaborations for Long-Term

    Edward Elgar Publishing Ltd Public-Private Collaborations for Long-Term

    15 in stock

    Book SynopsisThis book offers a unique framework to understand how public institutions and private investors can collaborate to sustain long-term investments (LTIs), with a specific focus on public private partnership for infrastructure, blended finance mechanisms, and impact investing.Offering a holistic approach to long-term investing, which encompasses both infrastructure and corporate innovation and sustainability strategies, chapters explore how collaborations can mobilize resources, overcome market failures, and maximize impacts. Furthermore, it provides a deeper understanding on LTIs, both in terms of the sustainable investment approaches that investors are progressively adopting, and in terms of the main domains of LTIs such as infrastructure and corporate investments in research and innovation, sustainability, and circularity. The book also highlights how LTIs are essential to ensure the achievement of the Sustainable Development Goals, which represent an institutionalization of the concept of public value.Public-Private Collaborations for Long-Term Investments will be critical reading for policymakers, investors, and managers working in the public and private sectors. The combination of cutting-edge insights and depth of knowledge rooted in the scientific literature will also be beneficial for scholars and students in the fields of public administration and management, infrastructure finance, and sustainability.Trade Review‘The business of business is being redefined before our very eyes: inclusion, sustainability, impact and ESG are now integrated into most investment decisions. Much more needs to be done as Agenda 2030 will not be met until “all hands on deck”. This book can serve as a good starting point for this critical collaboration.’ -- Royston Braganza, Grameen Capital‘This book highlights the importance of activating private capital to close the infrastructure gap and creating stronger collaboration between the public and private sectors. This will help to drive economic recovery in the short-term whilst driving longer-term economic and social outcomes.’ -- Marie Lam-Frendo, Global Infrastructure Hub‘This book is an excellent reference to university and master students, executives and civil servants, academic researchers and many others that are keen to learn more about enabling long-term investments and public-private collaborations.’ -- Iliyana Tsanova, European CommissionTable of ContentsContents: Foreword Iliyana Tsanova, Deputy Director-General - DG Budget, European Commission Preface 1. Public-private partnerships for long-term investments: the context and the framework 2. The journey towards sustainability: corporate social responsibility and sustainable investing 3. Catalyzing wealth toF drive positive social and environmental change: impact investing 4. Unlocking private capital through blended finance 5. Infrastructure as long-term investment: understanding the public-private boundaries 6. Developing infrastructure through contractual public-private partnership References Index

    15 in stock

    £68.00

  • Public Enterprise Revisited: A Closer Look at the

    Edward Elgar Publishing Ltd Public Enterprise Revisited: A Closer Look at the

    1 in stock

    Book SynopsisAccording to conventional wisdom, public ownership of industry in post-war Britain led, invariably, to under-performance. This book casts doubt upon this view by showing that, as far as the labour productivity record of the expanding state-owned industries is concerned, this was clearly not the case.The book compares the 1954-79 labour productivity record of 5 expanding public sector industries to that of 24 expanding, capital intensive, mass-production industries in the British private sector. The author shows that the public sector industries' labour productivity growth was significantly faster than that of the private sector industries. Strikingly, he also finds that the state-owned industries were narrowing their productivity gap with their US counterparts at a significantly faster rate than the private sector industries. Dr Iordanoglou concludes that it is possible that public ownership had - in the historical period investigated - a long-term positive effect on these industries.This book will be of great interest to scholars of industrial economics, public sector economics and economic history.Trade Review'Iordanoglou has carried out a very significant piece of work. His basic idea of comparing the growth rate of productivity in the public and private sectors over a 25-year period provides a very useful method of approaching the bigger question of the relative efficiency of public enterprise . . . The book deserves wide distribution.' -- John Calvert, Labour / Le Travail'The merits of the work include a critical examination of the conventional wisdom that British nationalised companies 'failed' and the rejection of this standard view; the use of a highly original method, based on historical evidence, to examine the productivity performance of British industries; scrupulous treatment of the industrial statistics and a quite exemplary, path-breaking, approach to international productivity comparisons; a theory of industrial performance which makes full use of the latest theory, while situating industries in their social and political context.' -- John Grahl, University of North London, UKTable of ContentsContents: 1. Introduction 2. Selection of the Sample 3. The Intertemporal Labour Productivity Comparisons 4. US–UK Labour Productivity Comparisons 5. Questions of Interpretation Appendices: A. Selection of the Sample: Technical Background B. Measurement of the Intertemporal Output Indices C. Measurement of the Employment Indices D. International Labour Productivity Comparisons Bibliography Index

    1 in stock

    £166.00

  • On Creating Competition and Strategic

    Edward Elgar Publishing Ltd On Creating Competition and Strategic

    15 in stock

    Book SynopsisThis book examines the ongoing transformation of public utilities, also known as network-based industries, in Western Europe and the United States. Examples are telecommunications, energy, and water distribution. Most of these network-based industries were until recently natural monopolies. Over the last two decades national governments have embarked upon privatization, deregulation and liberalization of their public utilities. The contributors in this volume examine the many related aspects, including: key characteristics and regulation of network based industries the emerging EU regulatory framework corporate strategies, industry dynamics, and organizational performance case studies from the telecommunications and water industries engineering competition versus engineering regulation. This book provides a non-ideological and multidisciplinary overview of recent views and experiences with the liberalization, privatization and regulatory reform of public utilities in Europe and the United States. As such it will be of interest to scholars and researchers of institutional economics, and organizational studies, as well as regulators, policymakers and consultants involved in both studying and governing network-based industries.Trade Review'The introductory chapter by the editors is extremely wide-ranging and therefore very useful for any reader not yet introduced to the manifold intricacies of this topic. What is remarkable about this chapter is that three aspects are dealt with at the same time: the driving forces of the reform of network industries, the economics of pro-competitive regulation of them, and the political and institutional traps/complexities of this process. If this were not enough, it is done with a view on both the US and Europe. The remainder of the book shows, sometimes with painstaking detail, not only how difficult it is for regulators and their political masters but also for incumbents and not just for new entrants, as is always stressed. It shows the tricky question of extending reforms to the water and sewage sectors, how complex state/company interactions are in the first and later stages of reform and how hard it is to design 'regulation' properly in the second generation.' -- Jacques Pelkmans, College of Europe, Bruges and Centre for European Policy Studies, Brussels, BelgiumTable of ContentsContents: Introduction: Making Markets and Controlling Competition: Regulatory Reform in Public Utilities Part I: Perspectives on Engineering Competition 1. Engineering Competition: The European Approach 2. The Role of Regulation in an Era of Partial Competition Part II: Empirical Overview Papers 3. The Dynamics of Regulation: Performance, Risk and Strategy in the Privatized, Regulated Industries 4. The Privatization of Infrastructures in the Theory of the State: An Empirical Overview and a Discussion of Competing Theoretical Explanations Part III: Country/Sector Studies 5. Policies for Open Network Access 6. Liberalization and Technical Change in Finland 7. A Waterloo of Utility Liberalization? How Great Deregulation Expectations were Dashed by the Dutch Water Industry in the 1990s Part IV: Conclusion 8. Engineering Competition – Or Engineering Regulation? Index

    15 in stock

    £100.00

  • The IPO Decision: Why and How Companies Go Public

    Edward Elgar Publishing Ltd The IPO Decision: Why and How Companies Go Public

    15 in stock

    Book SynopsisThe IPO Decision is an exciting new book that clarifies how the initial public offering (IPO) process actually works. It separates fact from fiction and imposes a logical structure on the most up-to-date IPO-related research. All major topics pertaining to the going-public process are included: IPO timing, the financial, strategic, and corporate governance benefits and costs of public ownership, corporate restructuring, valuation, the role of the investment bank in the primary and secondary markets, the optimality of IPO mechanisms (book-building vs. auctions), analyst coverage, and the long-run performance of IPOs. IPOs garnered unprecedented positive attention in the 1990s for their spectacular returns and central role in entrepreneurial activity. Subsequent revelations of unscrupulous IPO allocation and promotion practices cast a less favorable shadow. The latest significant event in the IPO market is Google's unconventional use of an auction for its offering. Public discussion and debate about these developments has often taken place in an information vacuum, leading to misunderstandings and false conclusions.Unparalleled in its scope, The IPO Decision presents the findings from theoretical and empirical research in a rigorous yet accessible manner. In doing so, it develops the intellectual foundation necessary for a constructive dialogue about reforming the IPO process. Scholars, students and industry professionals interested in the economics of IPOs will find this volume a comprehensive and engaging addition to their library.Trade Review'Because of its scope and detail, The IPO Decision would be a useful addition to an academic library serving a finance program or that has a financial services library. Public librarians might consider this book if they have a large constituency of sizable private businesses of finance students.' -- Janet Hartman, Research Librarian, William Blair & Co, Chicago, Business Information Alert'This volume certainly belongs in undergraduate libraries. Faculty who teach courses in the economics of finance can use the book as a reference and as a guide for students working on papers on the economics of initial public offerings (IPOs). Draho summarizes the extant literature on all aspects of the subject. For example, a student interested in the valuation process underlying initial public offerings receives a well-written overview of the approaches used, including both discounted cash flows and real option analysis. Students are also guided to the relevant literature on the subject. . . a useful resource for beginning research on this topic. Highly recommended.' -- W.S. Curran, Choice'Jason Draho's The IPO Decision is a clear, well organized, and especially well researched book on the IPO environment, process, and stock price results.' -- Roger G. Ibbotson, Yale University and Chairman, Ibbotson Associates, Inc., US'Even more important in the post-Internet bubble world, The IPO Decision by Jason Draho provides a critical, in-depth and practical perspective on the crucial terms and factors that influence the IPO process. From the company that plans to go public (or its professional advisor) to the buy side or sell side investment banker - the book provides a roadmap for all professionals associated with the IPO process.' -- Ross Barrett, President and Co-Founder, VC Experts, Inc., New York, USTable of ContentsContents: Preface 1. Introduction 2. IPO Timing and Information 3. Financing Options and Costs 4. Strategic Behavior 5. Control, Monitoring and Governance 6. The External Market: An International Comparison 7. Corporate Restructuring 8. Valuation 9. Preparing for the IPO 10. IPO Mechanisms: Allocations and Pricing 11. The IPO Aftermarket 12. Post-IFO Financing 13. Long-run Performance 14. Final Thoughts References Index

    15 in stock

    £127.30

  • Rationing Medical Care on the Basis of Age: The

    Taylor & Francis Ltd Rationing Medical Care on the Basis of Age: The

    1 in stock

    Book Synopsis"Rationing Medical Care on the Basis of Age" explores this highly topical issue and presents a critical argument on the nature of the possible crisis. Its in-depth philosophical analysis of the main ethical positions adopts an interdisciplinary and international approach. This book is important reading for healthcare policy makers and shapers and healthcare managers. Academics in ethics, philosophy, economics, and all healthcare disciplines will find it useful, as will public health specialists, health economists, and social scientists with an interest in health and medicine.Trade Review"'The importance and originality of this book is that it now supplies a clearly argued ethical analysis of the complex medical, social and moral dimensions of this perceived crisis, leaving attentive readers in no doubt that the fundamental questions raised for society are indeed moral ones. The authors of this book have opened up significant new perspectives on many important issues which in practice confront politicians, managers, professionals, patients and the public today. They have done this moreover in a way that is highly accessible to a non-specialist readership. Eric Matthews and Elizabeth Russell are to be congratulated on this major achievement, and this book is to be highly commended to everyone concerned with the future of health care.' Kenneth Boyd, in his foreword"Table of ContentsPerception of crisis. The costs of aging. The moral foundations of publicly funded medical care. Ethics and the crisis. Daniels and the 'Prudent Lifespan' account. Ethics and resource allocation. Callahan and the significance of age. Critique of Callahan. Crisis of aging? Policy implications.

    1 in stock

    £49.39

  • Mental Health Services Today and Tomorrow: Pt. 1

    Taylor & Francis Ltd Mental Health Services Today and Tomorrow: Pt. 1

    1 in stock

    Book SynopsisThis work traces and anticipates past, present and future changes in mental health services to assess the impact both of developments in care, and of the implications of new organisational change. It includes contributions and perspectives of those involved in services at all levels, including service users, to draw upon their experience to give a fuller picture of today and help sketch in tomorrow. It balances academic scrutiny with personal involvement, to reflect both national trends and local initiatives. Overall this work is in two volumes, each of which can stand alone: this Part 1 focuses on the realities of offering and receiving care at a practical and local level; it concentrates on personal experiences within mental health services as user, carer, provider and professional.The companion book Part 2 reviews policy and practice from national and international perspectives. Together these books provide essential information and views on mental health services for professionals throughout health and social care, managers, policy planners and policy shapers including those in the third sector and patient groups, academics and the media.Trade Review'Public health workers who work in this topic area will find much that is of interest - a useful overview of some current debates.'PUBLIC HEALTHTable of ContentsHonesty without discrimination. Community teams: outreach and intervention. Homelessness and disorder: the challenge of the antisocial and the societal response. Moving on from the National Service Framework for mental health: the social inclusion agenda. A GP’s view: interview with Dr Helen Pelendrides. Dual diagnosis. Advocacy: does it really work? Prejudice and progress. Clients as colleagues: part of the path to recovery? A personal account: from my life. Working with young people. Creating a small community. A space for creativity and healing: Artists in Mind and the mental health system. Enhancing the healing environment. The Retreat: an alternative view from the independent sector.

    1 in stock

    £23.74

  • The Nature of Health: How America Lost, and Can

    Taylor & Francis Ltd The Nature of Health: How America Lost, and Can

    1 in stock

    Book SynopsisThis pioneering work addresses a key issue that confronts all industrialised nations: How do we organise healthcare services in accordance with fundamental human rights, whilst competing with scientific and technological advances, powerful commercial interests and widespread public ignorance? "The Nature of Health" presents a coherent, affordable and logical way to build a healthcare system. It argues against a health system fixated on the pursuit of longevity and suggests an alternative where the ability of an individual to function in worthwhile relationships is a better, more human goal. By reviewing the etymology, sociology and anthropology of health, this controversial guide examines the meaning of health, and proves how a community-centred healthcare system improves local economy, creates social capital and is affordable, rational, personal, and just. "This is badly needed nourishment for a medical system glutted on technology, individualism, profit and the pursuit of longevity. Read and be fed." - Christopher Koller, Health Insurance Commissioner, The State of Rhode Island, USA. "Unique. Surprising. A real eye-opener. Just about everyone who doesn't have a vested financial interest in maintaining the status quo will agree that U.S. healthcare is badly broken. [This book] is making it possible for us to refocus from how to provide healthcare to how to achieve health. Their description of health as successful functioning in community, rather than as a measure of longevity is a definition that can make a reader feel healthier as they take gradually appreciate the power of the concept. On this foundation, it is not as hard as one might think to outline a healthcare system that is equitable, affordable and achievable." - Alexander Blount EdD, Professor of Family Medicine, University of Massacusetts Medical Center.Trade Review'Compelling [...] raises important questions about the goals of health- care spending.' AGEING AND SOCIETYTable of ContentsWhat health is not: demented and contracted. The health we have. The health we buy. What we measure is not health. Medications are not health. Medicine is not health either. Science is business, not health. Hancock County. What went wrong and why? The happy victim. The human tsunami. The reductive trap. The trap is sprung. How longevity kidnapped health. Medical services and communities. The zero sum game. Three people, three aortas. What health is. A fib. What Webster thinks. Old villages, new lives. Toward a social definition of health. Health and community together. Health and fairness. Amish boy. What's next? Who gets what? How should it look? How should we pay for it? Which doctors?

    1 in stock

    £161.50

  • Sacrificing the WHO to the Highest Bidder

    Taylor & Francis Ltd Sacrificing the WHO to the Highest Bidder

    1 in stock

    Book SynopsisThis remarkable book offers enlightening reading for everyone interested in international law, human rights, global health, public health and health promotion. Public health and health promotion professionals, including international healthcare organisations, care agencies, and international charities will find the analysis illuminating. It is also of great interest to policy makers and shapers in communities and government, political activists and all those with an interest in equality and globalisation.Table of ContentsThe UN – Its origins, problems and contradictions. Selling off the UN to neoliberalism. Privatisation of water – and the problems of sustainability. Dams and dambusters. WHO – accessory after the fact? The UN’s dalliance with nuclear power. Neoliberalism and the human right to health. Is the WHO mandate workable? Summary and recommendations.

    1 in stock

    £42.74

  • Visualising Health Care Practice Improvement:

    Taylor & Francis Ltd Visualising Health Care Practice Improvement:

    5 in stock

    Book SynopsisWhy is it that in spite of all the health policy reforms, clinical practice innovations, increasing intersectoral interdependencies and new medical and information technologies, so little has changed in the way we research and evaluate health care? Don't these changes cry out for new ways of being studied and appraised? And don't our approaches to clinical practice innovation cry out for being reinvented too? Surely, we cannot continue to wheel out research and evaluation paradigms, improvement approaches and methods that were designed for 20th century problems and 20th century health care, and assume they will be able to make sense of the problems we experience and the care we provide in the 21st century? These changes necessitate a new paradigm of health service research, evaluation and improvement and this new model adopts approaches and methods that embrace complexity. The approaches and methods can account for the vicissitudes of front-line care, the activities of front-line staff and the experiences of patients and families - where care happens. Visualising Health Care Practice Improvement draws on years of video feedback research shaping an approach that enables not only a retrospective understanding but also a view into the future, of what might be possible. It presents the argument that change is not principally about adopting solutions from elsewhere but that it is conditional on people exploring whether proposed solutions suit existing habituations. It involves a process of exploration, discovery, secession and renewal. Health care managers, policy makers and shapers will find this book enlightening. It will also be empowering to all health care professionals and front-line staff.Trade Review"In my experience, healthcare is a safety-critical world (justifiably) skeptical about outside interventions to 'improve' it. Exnovations are a great answer, and this book demonstrates beautifully how improvements can be made to work from within." - Sidney Dekker, Professor, Safety Science Innovation Lab, Griffith University, Australia "This book shows how to move beyond engagement to empowerment of front-line clinicians in quality and safety improvements, expanding their skills and intelligence to a new level to create sustainable solutions for complex safety challenges." - Ian Leistikow, MD PhD, Senior Inspector, Dutch Healthcare Inspectorate, the Netherlands "Relatively recent advances in technology have accumulated like sedimentary rock on the ancient foundation of medicine to produce a complex and error-prone system. Placing the video camera in their hands, clinicians are directed to clearly view and review their daily practices in order to improve the quality of their services. Iedema and colleagues view the world of medical practice and technology with a fresh (video) eye, showing clinicians are able to heal themselves" - Associate Professor Kenneth Herrmann, MD, Neonatal-Intensive Care Specialist, Indiana University School of Medicine (Department of Paediatrics) and Women's Deaconness Hospital in Newburgh, Indiana, USTable of ContentsPreface. About the authors. List of contributors. Glossary. Healthcare practice improvement from within. The complexity of health care work. Does the complexity of care call for 'research complexity'? Exnovation: innovation from within. Improving medical handover using video methodology: two projects, two perspectives. Forms of feedback in video-reflexivity: some notes and observations on a Maastricht experiment. Improving postoperative handovers using video reflexivity: the Utrecht experience. Designing an ambulance paramedic to emergency triage staff handover protocol for New South Wales, Australia. Conclusion: improving one's own practices and relationships 'from within'. Bibliography. Index.

    5 in stock

    £46.54

  • Maximising Quality and Outcomes Framework Quality

    Taylor & Francis Ltd Maximising Quality and Outcomes Framework Quality

    1 in stock

    Book Synopsis'The Quality and Outcomes Framework (QOF) is a system to financially reward general practices for providing quality care to their patients. It is a fundamental part of the GMS contract, introduced in April 2004. QOF is estimated to have saved up to 10,000 lives a year since its introduction - ' - From the Preface Filled with practical guidance and tips, this book explains everything you need to do in order to score 'maximum' on all the clinical indicators in the QOF. Using tables and lists, it details areas such as setting up a disease register, ensuring that you have an accepted definition of the condition, arranging a practice meeting to discuss registers and motivating team members to use and think about templates as well as cross-checking hospital letters and discharges summaries, conducting a repeat prescription search, actively screening at-risk patients and ensuring an efficient call and recall system. These are the basic rules which apply to any and every clinical indicator. Offering guidance on and insight into the origins of different targets, possible shortfalls, and ways to implement change and improve scores, this easy-to-read book is vital for all general practitioners, GP Commissioners, QOF assessors, and PCT QOF teams. Practice nurses, who are often relied upon to maintain QOF standards, will find the information essential. GP Registrars, medical students, Pharmacists, Health Care Assistants and Practice Managers will also find much of interest.Table of ContentsQOF Clinical Indicators 2009/10. How to Achieve Maximum QOF Points. QOF - good or bad? New Quality Indicators 2011/12. Points and Pounds. Asthma. Atrial Fibrillation. Cancer. Cardiovascular Disease - Primary Prevention. Coronary Heart Disease - Secondary Prevention. Chronic Kidney Disease. Chronic Obstructive Pulmonary Disease. Dementia. Depression. Diabetes Mellitus. Epilepsy. Ethnicity. Heart Failure. Hypertension. Hypothyroidism.

    1 in stock

    £42.74

  • Sustainably Improving Health Care: Creatively

    Taylor & Francis Ltd Sustainably Improving Health Care: Creatively

    1 in stock

    Book SynopsisCulture, Context and Quality in Health Sciences Research, Education, Leadership and Patient Care (Second book in a series of five) Sustainably Improving Health Care promotes the importance of integrating improved care outcomes, system performance, and professional development so that the future of health-care advancement is creative and sustainable. It addresses the challenge of creating and nurturing a culture of continuous improvement that is able to sustain and generate creative professional work for the improvement of health care. Using real-world examples, the book succinctly reveals how the model can be practically applied from a variety of different perspectives. "This book makes the persuasive argument that well-intended efforts to redesign and reform health care will enjoy only short lives without the full commitment and engagement of the health-care worker - the product of the sustainability- and capacity-building engine of professional development." Dave Davis MD, CCFP, FCFP, in the Foreword "This book is about a model that has emerged from our own work, our observations of the work of colleagues and others, and our refl ections about the requirements for the future of the continual improvement of health care. We explore its origins, its content and manifestations, and its implications, particularly for health professional leaders interested in the ongoing improvement of health care. Form and vitality develop in the model as it engages reality - the reality of trying to create cultures of sustainable, generative approaches to the ongoing improvement of health care." From the PrefaceTable of ContentsForeword. Preface. The evolutionary beginnings of the model. Better patient, population outcome: practical approaches that health systems can adopt for measuring the health of patients and populations. Better system performance: approaches to improving care by addressing different levels of systems. Better professional development - competence, mastery, pride and joy. Teaching the triangle - the Dartmouth-Hitchcock leadership preventive medicine residency program. Simple, complicated and complex phenomena in health care - using the triangle to improve reliability and resiliency in health care systems. Faculty as coaches: their development and their work. Governance, leadership, management, organizational structure and oversight principles and practices. The triangle and undergraduate medical education. Triangle synergies in a national quality and safety education initiative in nursing. Collaborative improvement of cancer care in southeastern Sweden - striving for better patient and population health, better care, and better professional development. Contributing authors' reflections.

    1 in stock

    £56.99

  • Enhancing the Professional Culture of Academic

    Taylor & Francis Ltd Enhancing the Professional Culture of Academic

    5 in stock

    Book SynopsisThe future of basic and translational research in health care depends on the ability of large, complex health science centers to educate, discover new answers to complex problems, and operate in the service of the public good. So what ingredients are required for successful research in academic health science centers (AHSCs)? This volume presents a number of compelling, international stories about personal and professional investments in research activities as well as the challenges, opportunities, and satisfactions. Each chapter explores concepts for successful research with a focus on the ways communities of practice form and sustain themselves in this complex environment. They explore questions such as creating and sustaining community, promoting innovation, transitions in leadership, and cross-generation collaboration from a personal perspective. They also present a series of portraits of scientists at work: building relationships, supporting one another, and contributing to their fields of study in unique ways. Enhancing the Professional Culture of Academic Health Science Centers offers enlightening reading for researchers, administrators, and policy makers interested in present and future research activities in AHSCs, who will be inspired by narratives of perseverance, passion, generosity, and generativity that fuel research in the centers.Table of ContentsPreface. About the authors. What's the story? A composite narrative of success in science in academic health science centers. Challenges and ingredients for success in the health science enterprise: a view from two corner offices. Breaking out of the silos in the heartland: making a clinical and translational science award program sing in Indiana. Sparking and sustaining the essential functions of research: what supports translation of research into health care? Answers from the group health experience. Sparking and sustaining the essential functions of research: what promotes discovery? Experience and insights from a medical school in China. Sparking and sustaining the essential functions of research: how the seeds were sown and grown at a summer camp for young clinicians. Sparking and sustaining the essential functions of research: cultivating 'research mind' - reason, dreams, and discovery. The relationship-centered care research network: its birth, life-cycle, and lessons learned along the way. Successful aging in research.

    5 in stock

    £54.14

  • Confluence of Policy and Leadership in Academic

    Taylor & Francis Ltd Confluence of Policy and Leadership in Academic

    1 in stock

    Book SynopsisAcademic Health Science Centers are complex organizations with three principal functions: the education of the next generation of health professionals; the conduct of biomedical and clinical research that leads to new treatments and approaches to disease; and the delivery of comprehensive and advanced patient care. This is the first comprehensive book that describes in detail the knowledge and skill base necessary to successfully lead these complex organizations. Written by the world's leading authorities it combines the science of leadership, organizational structure, financial and personnel management, public relations and communications, trainee and student policy, community relations, and globalization. "This volume focuses on policy considerations that provide the foundation for AHSCs to thrive. While the legislation, challenges, and strategies will change over time, the need for strong policy to influence and guide organizational and individual behavior will not. AHSCs are complex organizations that must continue to evolve to face the multifactorial nature of health care problems. How they do so will depend to a great extent not only on having appropriate policies in place but also on their success in translating these policies into effective implementation." Andrew M. Ibrahim and M. Roy Wilson, in the ForewordTable of ContentsPreface. Foreword. Glossary of Terms. About the Authors. Introduction: The Hallmarks of Successful Academic Health Science Center Leadership. Academic Health Science Centers in the New World Order: Optimizing Structure and Governance for High Performance. Organizational Structure, Data, and Academic Health Science Center Transformation. Contemporary Challenges in Academic Health Science Center Financial Management. Conflicts of Interest and Commitment: Policy Making in the Academic Health Science Center. Regulation, Accreditation, and the Compliance Function. Human Resources and Personnel Management. Trainee and Student Policy. Faculty Accountability. Developing and Implementing a Communications Philosophy and Supporting Policies. Community Relations. Academic Health Science Centers and Global Medicine. Afterword. Acknowledgement. Index.

    1 in stock

    £66.49

  • Key Tools and Techniques in Management and

    Taylor & Francis Ltd Key Tools and Techniques in Management and

    1 in stock

    Book SynopsisThe Allied Health Professions - Essential Guides series is unique in providing advice on management, leadership and development for those in the Allied Health Professions (AHP). This highly practical volume offers a wide range of assessment tools and techniques in such critical areas as management quality, organisational and management structure, benchmarking, capacity and demand management, care pathway design, activity analysis, report writing and presentation skills. The layout is conducive to easy comprehension; tables, figures and boxed text aid quick reference and everyday application, and many of the resources are also provided on a complimentary CD. With contributions from internationally renowned professionals Key tools and techniques in management and leadership of the allied health professions provides tools that will be vital to all allied health professionals interested in providing timely, efficient and cost-effective care for their patients. These will include AHP managers and aspiring managers, senior clinicians, extended scope practitioners, clinical specialists, AHP educators, researchers, staff and students. 'The NHS is facing the greatest period of challenge in its history. The key to success is leadership. Allied Health Professionals will be a central part of this leadership response. In this work, Robert and Fiona continue their series supporting Allied Health Professionals in that leadership journey. It is an important contribution to this critical effort.' From the Foreword by Jim EastonTable of ContentsManagement quality in the AHPs evaluation matrix. Our assessment tool for evaluating AHP management structures. Benchmarking AHP services. Time is money, how do we spend it?- Analysing staff activity. Principles for computerised information systems for AHP services. Information management and IT support. Using the Myers Briggs Type Indicator within the Allied Health Professions. Appraisal: 360° feedback. Four basic behavioural styles. Adult learning and self-directed learners. Developing your teaching style and techniques. Outcome measurement matrix for AHP services. Models, techniques and approaches for change management. Outcome measurement matrix for AHP services. Care pathways and the allied health professional. Effective report writing and presentation: Planning the report. Top tips for report writing. Top tips for report presentation. Templates. Useful guidance.

    1 in stock

    £42.74

  • Safety and Improvement in Primary Care: The

    Taylor & Francis Ltd Safety and Improvement in Primary Care: The

    5 in stock

    Book Synopsis'In recent decades most of the international effort given over to studying and improving the safety of patient care has been focused in acute hospital settings. To some extent this was always something of a puzzle to those of us with a direct interest in this important issue...Now, however, the tide is slowly turning. Policymakers, healthcare leaders and research grant funders are beginning to recognise that greater evidence is required to understand more about what can and does go wrong in primary care, with increasing attention now being paid to what can be done to minimise avoidable harm to patients in this setting.' From the Preface This remarkable new book represents a substantial body of work - led by key educators and researchers - devoted to learning about and improving the safety of primary healthcare. It offers highly practical guidance and evidence for a broad range of related improvement methods, concepts and interventions developed and implemented by the NES primary care team, or as a direct result of fruitful partnerships between academic, professional, public or regulatory institutions across the UK and internationally. Skillfully presented, the book is organised into five interlinked parts, each with a number of related chapters. Safety and Improvement in Primary Care: The Essential Guide is ideal for frontline clinicians, managers and healthcare administrators needing practical guidance on safety and is also highly recommended for improvement advisers, patient safety officers, clinical governance facilitators, risk managers, and health services researchers wanting a critical review of theory and evidence.Table of ContentsForeword. Preface. About the editors. List of contributors. Acknowledgements. Dedication. Prologue. Part I: Understanding systems. The heart of the matter: a parent's perspective. Improvement strategies and challenges. Safety culture. The wisdom hierarchy. Measuring harm systems thinking. Task analysis. Process mapping. Policies, procedures and protocols. Patient and public involvement - Part 1. Part II: People and improvement. Patient and public involvement - Part 2. Clinician engagement. Professionalism. Peer review. Professional appraisal. Multi-source feedback. General practice management. General practice nursing. Part III: Learning for improvement. Safety skills. Safety checklist for GP training. Practice-based small group learning. Protected learning time. Consultation skills. The power of apology. Part IV: Managing patient safety. Managing human error. Diagnostic error. Medication error. Medicines reconciliation: a case study. Safe results handling. Never events. Part V: Improvement methods. Enhanced significant event analysis. Criterion audit. Care bundles. The plan-do-study-act method. The trigger review method. Measuring safety climate improving out-of-hours care. Care improvement: a personal reflection. Index.

    5 in stock

    £50.34

  • Management Teams

    Taylor & Francis Ltd Management Teams

    2 in stock

    Book Synopsis• Benefit from Belbin’s own experience of putting the Team Roles method into practice• Succinct and practical information to enable managers to make a real difference in the workplace• Real-life case studies show how to apply the theory in practiceMeredith Belbin’s unique and widely-read work on teams has become part of everyday language for organizations around the world. For every manager, getting the most from their team is paramount in achieving superior results. Belbin’s vital area of management research supersedes the usual preoccupations with qualifications and experience, considering instead the Team Role behaviours which shape everyday interactions in teams.Management Teams: Why they succeed or fail is an account of the experimental study of management teams at Henley Management College from which Belbin’s unique Team Role theory developed. Now in its third edition the original theory has been fully updated and rewritten in parts by the author, with chapter summaries and updated illustrations. This is the original book by Meredith Belbin, offering the only authoritative explanation of how Belbin’s world-famous Team Role language came into being.Download and print a free, full-page summary of Team Roles with their icons, descriptions, strengths and allowable weaknesses from http://www.belbin.com/books/books.htmR. Meredith Belbin was formerly Chairman of the Industrial Training Research Unit. A founder Member of Belbin Associates, he is also Visiting Professor and Honorary Fellow of Henley Management College.Related TitleBelbin: Team Roles at Work, 2e, ISBN: 978-1-85617-800-6Trade Review'Overall, the combination of Belbin’s easy prose style and the use of chapter summaries means that this is a very accessible work. While the focus on empiricism will not appeal to all readers, it provides a fascinating insight into the development of one of the most influential management theories of our time.'Rob Palethorpe, Industrial and Commercial Training JournalTable of ContentsChapter 1 Making Teams Effective; Chapter 2 The Apollo Syndrome; Chapter 3 Teams Containing Similar Personalities; Chapter 4 Creativity in the Team; Chapter 5 Team Leadership; Chapter 6 Other Key Team Roles; Chapter 7 Unsuccessful Teams; Chapter 8 Winning Teams; Chapter 9 Ideal Team Size; Chapter 10 Features of Good Members of a Team; Chapter 11 Designing a Team; Chapter 12 Teams in Public Affairs; Chapter 13 Thirty Years Later;

    2 in stock

    £40.84

  • Groups: A Guide to Small Group Work in

    Taylor & Francis Ltd Groups: A Guide to Small Group Work in

    2 in stock

    Book SynopsisIn this introductory text, the author presents the law relating to child care and the reforms introduced by the Children Act 1989, assessing its impact on child care practice and procedures. Focusing on a practical interpretation of the law by the use of hypothetical examples, practice notes and recommendations, the book illustrates its relevance to those working in the caring and health professions, and incorporates details of various sets of Guidance and Regualtions issued by the Department of Health. In addition it provides an outline of adoption law, the principles of consent to treatment and the effect of surrogacy and "assisted reproduction" on the legal definition of parenthood.Table of ContentsSection 1: Introduction. What is a group – and what does it do. The group in its wider context. Section 2: The small group process. Setting the scene for effective small group work. Facilitation. Methods used in group work. Forming. Storming and norming.. Performing. Evaluation group process. When groups go wrong. Section 3: Small group work in educational settings. Evidence for effectiveness of small group work in education. A case study of using small groups in postgraduate education – teaching evidence-based health care. The virtual small group. Section 4: Small group work in organisational settings. Group problem solving. Groups across boundaries: multidisciplinary and multi-agency team working.Project management. Leadership. Section 5: Small groups in research. The focus groups as a research tool. Consensus research.

    2 in stock

    £44.64

  • Harnessing Health Libraries

    Taylor & Francis Ltd Harnessing Health Libraries

    1 in stock

    Book SynopsisThe rise of evidence-based healthcare has put emphasis on finding specific evidence. Trying to find exactly the right article you are looking for can be vital especially when meeting a tight deadline or trying to find evidence for a particular treatment. This book from the Harnessing Health Information series shows the reader how to find the exact article quickly and efficiently. Fully referenced, it includes handy information such as acronyms with full descriptions and the available search tools. It looks at how novice users can find information in a straightforward and friendly way.Table of ContentsWhat is a health library? Understanding the library. Key special collections in health. Finding published materials. The reference enquiry. When it is not in the library. The electronic age. The future.

    1 in stock

    £33.24

  • Mental Healthcare Matters In Primary Care

    Taylor & Francis Ltd Mental Healthcare Matters In Primary Care

    1 in stock

    Book SynopsisThe National Service Framework for mental health aims to provide uniformly good systems so that mental health problems are detected and therefore treated early. This book sets out how learning more about mental health and reviewing current practice can be incorporated into a personal development plan, or practice learning plan. It shows how to integrate quality improvements into everyday work, and bridges the gap between theory and practice. Doctors, nurses and practice managers can build up a personal development plan, or a practice professional development plan through completing the exercises at the end of each chapter, and it demonstrates how to include clinical governance in the mental healthcare services they offer.Table of ContentsClinical governance and mental health. Depression. Generalized anxiety disorder. Obsessive compulsive disorder. Stress. Schizophrenia. Dementia. Draw up and apply your personal development plan. Draw up your practice personal and professional development plan. Appendix One: Support groups, information and resources, and self help literature about mental healthcare.

    1 in stock

    £34.19

© 2025 Book Curl

    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Google Pay
    • Maestro
    • Mastercard
    • PayPal
    • Shop Pay
    • Union Pay
    • Visa

    Login

    Forgot your password?

    Don't have an account yet?
    Create account