Production and quality control management Books
Taylor & Francis Ltd Selling in Customer Service
Book SynopsisService in this book refers to the behaviors and actions of serving customers. Selling in this book refers to the behaviors and actions of selling products to customers. Hence, this book is completely different from other books on these subjectsDespite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated. Primarily, it focuses on the interaction and transition between the behavior of service and the behavior of selling by sharing methods and skills of how those two are interrelated. This book provides many helpful guidelines and solutions for turning customers' satisfaction with service into growth in sales. Through many refreshing ideas, the author helps you deeply understand the significance of integration of and conversion between service and selling and the harm of disconnection between service and selling. Many new ideas and viewpoints,
£24.99
CRC Press Project Management Tools and Techniques
Book Synopsis Project Management Tools and Techniques: A Guide to Good Practice presents a unique approach to the teaching of project management by blending theory, application, and case studies. Each chapter presents a different tool or technique used by project managers and is structured in a simple way as follows: What does the tool or technique provide for the project? How is the tool/technique delivered, managed, and used? A case study of the tool or technique in use The historical context and development of the toolCovering core topics such as project feasibility, lifecycle, scheduling, budgets, risk, complexity, leadership, handover and much more. Together the four sections of each chapter look at the benefits of using the PM process, or âwhy the process is usedâ followed by âhow it is deliveredâ and then address âwhat can go wrong if it is ignoredâ before noting its development as a tool within Modern Project Management. Each chapter then concludes with a section discussing how the techniques have developed using stories of landmark projects throughout the world to both teach and engage students. This new textbook covers essential skills required for successful project management allowing students to apply the topics discussed directly to a work environment and heightening their understanding of the what, how and why of project management. This book is suitable for use on a variety of global project management courses in disciplines across engineering, built environment and business. It is also a useful reference for newly established PMs looking for a handy toolkit.
£47.49
Taylor & Francis The Lazy Winning Project Manager
Book SynopsisFully updated to reflect developments in artificial intelligence (AI), remote working and more, this book brings together two well-loved titles to address emerging trends and challenges in project management and personal development, offering a unique and comprehensive reference book for a new generation of project professionals.In the ever-evolving world of project management, The Lazy Project Manager has been a guiding light for those seeking efficiency through unconventional strategies as well as honesty and a whole lot of fun. With The Lazy Winner, Peter Taylor brought his straightforward and humorous approach to personal productivity and success. Now, Peter has combined these two books to ensure a comprehensive guide for professionals seeking both project management excellence and personal fulfilment â the goal of a great work/life balance. But this book goes beyond evergreen principles, adding rich content on: The effectiveness of the productive lazy approach in harnessing the power of AI, demonstrating that project managers and individuals alike can leverage this hot technology Ways to manage projects remotely and strategies for individuals to thrive in virtual work environments, all using the productive lazy approach New and updated case studies showcasing how the productive lazy approach has been successfully implemented in project management scenarios and personal development journeys The preferences and strengths of the new generations within the workforce, and how the productive lazy approach aligns with their expectations and workstyles Project management professionals worldwide, from new starters learning the ropes to seasoned pros looking for fresh inspiration, will welcome the latest insights and tested strategies from a project management legend.
£31.34
Taylor & Francis The Art of Collaborating with AI
Book SynopsisWe are at a momentous inflection point in our evolutionary history: generative AI is becoming mainstream, transforming the world of work, and specifically that of knowledge workers. This book helps you to navigate your upskilling journey to remain relevant and to add value in the workplace.Knowledge workers must face up to the fact that there is a need to urgently reboot their skill set to survive and thrive in the new AI era. Many of the historic competences and points of differentiation that employees could offer are being challenged with AI technology. This book is all about building the power skills that knowledge workers will need to develop in order to maintain a competitive edge and work effectively alongside AI. Itâs a future where AI will now do a lot of the heavy lifting, and one in which employers will increasingly be looking for people to add value in areas where AI is weak. In particular, this puts the spotlight on the need for workers to dial up their potential
£34.19
Taylor & Francis Strategic Project Analysis
Book SynopsisThe forming, funding, approval, and planning of a project are key factors in its future success or failure. This book explains the use of strategic project analysis, and advocates for a closer relationship between economic analysis and project evaluation and provides real-world examples of major projects that have used this method.The primary quantitative method for decision-making in project selection is cost-benefit analysis. However, the method has well-known flaws and challenges. Using the principles of stakeholders, risk, ethics, and bias, the book presents a rationale for broadening traditional project analysis to include both quantitative and qualitative methods. The identification of sustainability and resilience benefits and hidden value are highlighted as an equally important factor in assessing projects.Written in a clear and accessible style with straightforward maths, this book is invaluable to project owners, decision-makers, and management professionals
£31.34
CRC Press Customer CentricDesign
Book SynopsisThis book presents a cutting-edge customer-centric design approach, equipping readers with specific tools to effectively analyze customer needs and develop top-tier designs while taking pricing and competition into account. The meticulously chosen tools, rigorously tested by the authors, are derived from Quality Function Deployment (QFD), a proven method with a 50-year track record of successful implementation across various industry sectors.Customer-Centric Design: Based on QFD Principles introduces a contemporary guide to the design principles of Blitz QFD , a groundbreaking methodology developed by the QFD Institute over 25 years back. This book is crafted to optimize customer processes, leading to heightened success and increased business opportunities. By tackling customer concerns and concentrating on top-line revenue growth through the sale of high-value goods and services, the book offers a strategic approach to business development. Additionally, it focuses on the fundamentals of QFD prioritization, including the analytic hierarchy process, enabling more precise measurement of customer priorities and critical design decisions. Moreover, the book is compliant with the new ISO 16355 for QFD standard, ensuring that it aligns with the latest industry requirements. Relevant references will also be provided for further exploration. Product managers, engineers, and technologists will find this book particularly valuable, as it offers user-friendly methods and tools for validating marketing requirements and conducting market studies independently, as well as strategies to efficiently use these tools within tight time constraints.
£48.08
Taylor & Francis More Is Better
Book SynopsisIn a world where efficiency often overshadows the essential human elements that drive success, this book offers a revolutionary perspective. With her extensive background in industrial engineering, applied positive psychology, and a proven track record in leading operations and driving transformative business initiatives, Miller presents a compelling new approach that marries the rigor of manufacturing with the principles of human flourishing. This book marks a bold step toward building workplace cultures that are not only productive but also nurturing and inclusive. Drawing from decades of hands-on experience in global manufacturing leadership, Miller lays out a detailed blueprint for transforming the manufacturing landscape. At its core, Efficacious Manufacturing advocates for the integration of positive workplace relationships, meaningful work, and a spirit of optimism into the fabric of manufacturing practices. She argues convincingly that the real engine of a factory is its people, and that recognizing and harnessing this human potential through positive leadership can lead to continuous improvement and innovation. This book is not merely a collection of business strategies; it is a manifesto for rethinking industrial leadership in the modern age. Leveraging her deep experience from the factory floor to the executive suite, Miller makes the case that true operational excellence and competitive advantage come from valuing every team member. By blending research, real-world examples, and practical advice, she provides a robust rationale for adopting a holistic approach to manufacturing that is efficient, effective, and uniquely powerful. This book is essential reading for anyone in leadership within the manufacturing sector, from executives to operational managers. At a time when the manufacturing sector is navigating global competition and technological upheaval, this book serves as a hopeful roadmap. It shows how embracing the science of positive psychology can help organizations not just survive but thrive, leaving a legacy of excellence.
£34.19
Taylor & Francis Practical Supply Chain and Logistics Analytics
a huge range and FREE tracked UK delivery on ALL orders.
£37.99
Taylor & Francis The Change Agentâs Field Guide
Book SynopsisWhile there are many books specific to Change Management or Continuous Improvement, there are few, if any books that address the intersections between Change Management and Continuous Improvement. After 30+ years being a change agent implementing lean and process improvement, the authorâs hypothesis on why continuous improvement efforts âœstickâ sometimes and other times not, is that many leaders of these efforts fail to understand the importance of change management and the critical intersections between people and process improvement. He provides a blueprint or roadmap for leaders of continuous improvement (aka Change agents) efforts on how to anticipate, manage, and measure change while engaging in continuous improvement. Managing these critical intersections is key to successful outcomes for both planned and unplanned change initiatives. This book helps anyone involved in leading continuous improvement within an organization better understand when to apply change management techniques necessary to achieve successful outcomes. Many continuous improvement efforts fail because those leading change do not recognize when to pause and evaluate critical intersections needing change management tools. This book provides clear guidance on when to pause and what to do and how to navigate these intersections successfully. In addition, this book provides a primer for those leading change on the foundations of change management and continuous improvement, an area often missed in their formal education. The reader learns how to plan change, manage people through change, measure change, and sustain change -- all important aspects of being an effective change agent
£35.14
CRC Press Applied Design Research
a huge range and FREE tracked UK delivery on ALL orders.
£47.49
Taylor & Francis Ltd Logistics and Digital Transformation
a huge range and FREE tracked UK delivery on ALL orders.
£37.99
Taylor & Francis Integrating Marketing and Supply Chain Management
a huge range and FREE tracked UK delivery on ALL orders.
£47.49
Taylor & Francis Understanding Measuring and Improving 5S for Operations to Support TPM
a huge range and FREE tracked UK delivery on ALL orders.
£35.14
John Wiley & Sons Inc Life Cycle Assessment Student Handbook
Book SynopsisThis student version of the popular bestseller, Life Cycle Assessment Handbook, is not a watered-down version of the original, but retains all of the important information and valuable lessons provided in the first book, along with helpful problems and solutions for the student learning about Life Cycle Assessment (LCA). As the last several decades have seen a dramatic rise in the application of LCA in decision making, the interest in the life cycle concept as an environmental management and sustainability tool continues to grow. The LCA Student Handbook offers a look at the role that life cycle information, in the hands of companies, governments and consumers, may have in improving the environmental performance of products and technologies. It concisely and clearly presents the various aspects of LCA in order to help the reader better understand the subject. The international success of the sustainability paradigm needs the participation of many stakeholders, including citizens,Table of ContentsPreface ix 1 Introduction to Life Cycle Assessment 1 References from the LCA Handbook 1 Aims of the Chapter 2 1.1 Purpose of the Student Handbook 2 1.2 Why LCA? 2 1.3 Evolution of Environmental toward Life Cycle Thinking 2 1.4 Examples of Environmental Impact Trade-Offs 7 1.5 LCA Methodology 11 1.6 Maintaining Transparency (Openness) 15 1.7 Conclusions 16 References 16 Chapter 1 Exercises 18 2 Goal and Scope Definition in Life Cycle Assessment 19 References from the LCA Handbook 19 Aims of the Chapter 20 2.1 Introduction 20 2.2 Components of a Well-Defined Study 22 2.2.1 System Function 23 2.2.2 Functional Unit 23 2.2.3 Defining the System Boundaries (Scoping) 28 2.2.4 Co-Product Allocation 29 2.2.5 Impact Assessment 29 2.3 Consequential LCA 30 2.4 Carbon Footprint versus LCA 30 2.5 Creating a Goal Statement 31 2.6 Preparing a Goal and Scope Document 34 References 35 Appendix: Hypothetical Example of a Comparative, Attributional Life Cycle Assessment to Support Government Decision Making 36 Chapter 2 Exercises 56 3 Life Cycle Inventory 61 References from the LCA Handbook 61 Aims of the Chapter 62 3.1 Introduction 62 3.2 Modeling Inputs and Outputs 63 3.3 Methodology Issues 64 3.3.1 Cut-Off Rules 64 3.3.2 Co-Product Allocation 66 3.3.3 Postconsumer Recycling 68 3.3.4 Converting Scrap 71 3.3.5 Water Use 72 3.3.6 Carbon Tracking Considerations 73 3.4 Data Uncertainty and Sensitivity Analysis 74 3.5 Databases and Data Sources 75 3.5.1 Private Industrial Data 77 3.5.2 Public Industrial Data 79 3.5.3 Dedicated LCI databases 79 3.5.4 Non-LCI Data 80 3.6 Collecting LCI Data 86 3.7 Reporting Life Cycle Inventory 86 3.8 Life Cycle Inventory Data Quality 89 3.9 Economic Input/Output (EIO) Data 92 3.10 Consequential LCA 93 3.11 LCA Software 94 3.11.1 Characteristics of LCA Software Systems 95 3.11.2 Web Tools versus Desktop Tools 95 3.11.3 Commercial Tools versus Freeware 110 3.11.4 Open Source versus Closed Source 111 3.11.5 General LCA Tools versus Specialized Tools versus Add-Ons 112 3.11.6 Two Basic LCA Software User Types and Their Needs 113 3.11.7 The LCA Software Market 114 3.11.8 The Main LCA Software Systems 115 References 117 Chapter 3 Exercises 136 4 Life Cycle Impact Assessment 137 References from the LCA Handbook 137 Aims of the Chapter 138 4.1 Introduction 138 4.2 Choice of Impact Models and Categories 142 4.3 Current LCIA Approaches 143 4.3.1 Stratospheric Ozone Depletion 144 4.3.2 Global Warming Potential 145 4.3.3 Nonrenewable Resource Depletion Potential 147 4.3.4 Acidification Potential 149 4.3.5 Eutrophication Potential 150 4.3.6 Energy 151 4.4 The Agri-Food Sector 152 4.4.1 Land Use 152 4.4.2 Water Use 154 LCIA Models and Tools 158 References 159 Chapter 4 Exercises 205 5 Normalization, Grouping and Weighting in Life Cycle Assessment 207 References from the LCA Handbook 207 Aims of the chapter 208 5.1 Introduction 208 5.2 Current Practice of Normalization and Weighting in LCIA 210 5.3 Principles of External Normalization 211 5.4 Issues with External Normalization 212 5.5 Inherent Data Gaps 212 5.6 Masking Salient Aspects 212 5.7 Compensation 214 5.8 Spatial Boundaries and Time Frames 214 5.9 Divergence in Databases 214 5.10 Principles of Internal Normalization 215 5.11 Compensatory Methods 215 5.12 Partially Compensatory Methods 216 5.13 Weighting 217 5.14 Multi-Criteria Decision Making 219 References 220 Appendix: TRACI 2.1 Normalization Factors 222 6 Life Cycle Assessment: Interpretation and Reporting 225 References from the LCA Handbook 225 Aims of the Chapter 226 6.1 Introduction 226 6.2 LCA Interpretation according to ISO 228 6.3 Uncertainty and Sensitivity Analysis 230 6.3.1 Uncertainty Analysis 230 6.3.2 Uncertainty in Impact Models 230 6.3.3 Sensitivity Analysis 231 A SIMPLE BUT NON-LINEAR SYSTEM 232 6.3.4 Monte Carlo Simulation 233 6.4 Contribution Analysis 234 6.5 Presenting LCIA Results 236 6.6 Preparing the Final Report 236 6.7 The Review Process 241 6.7.1 ISO-Defined LCA Review 241 6.7.2 Conduct of an LCA Review 242 6.7.3 Review of Inventory Data 243 6.7.4 Timing the Review 243 6.8 Product Category Rules and Environmental Product Declarations 244 6.8.1 Type III Environmental Product Declarations 245 6.8.2 An EPD is a Document 245 6.8.3 An EPD is Primarily Based on LCA 246 6.8.4 An EPD is Developed by Following a “Product Category Rule” 246 6.8.5 An EPD can contain other Relevant Information beyond the LCA 246 6.8.6 Further Information on EPDs and PCRs 247 References 247 Chapter 6 Exercises 249 7 Life Cycle Sustainability Assessment 253 References from the LCA Handbook 253 Aims of the Chapter 253 7.1 Introduction 254 7.2 Life Cycle Assessment and Sustainability 255 7.3 A Framework for LCSA 258 7.3.1 Broadening of the Object of Analysis 260 7.3.2 Broadening of the Spectrum of Indicators 261 7.3.3 Deepening 264 7.4 Social Responsibility 266 7.4.1 The Social LCA Framework 267 7.4.2 Iterative process of Social Life Cycle Assessment 268 7.4.3 SLCA and other Key Social Responsibility References and Instruments 275 7.5 Research Needs for LCSA Methodology 279 References 281 Chapter 7 Exercises 286 8 Resources for Conducting Life Cycle Assessment 287 Books 287 Organizations 288 LCA Centers and Societies 292 Glossary 297
£77.36
John Wiley & Sons Inc Global Logistics For Dummies
Book SynopsisTable of ContentsIntroduction 1 Part 1: Taking Your First Global Steps 5 Chapter 1: Getting Started in Global Logistics 7 Chapter 2: Understanding the Role of Logistics in Global Manufacturing and Sales 17 Chapter 3: Providing Global Logistics Services 25 Chapter 4: Supporting Global Humanitarian and Disaster Relief Efforts 31 Part 2: Manufacturing in a Global Environment 37 Chapter 5: Making Your Product and Establishing Your Global Supply Chain 39 Chapter 6: Stocking and Distributing Your Products 53 Chapter 7: “Greening” Your Manufacturing Line 63 Chapter 8: Keeping Everything Running Smoothly 77 Chapter 9: Protecting Your Designs and Data 91 Part 3: Selling What You’ve Already Made 109 Chapter 10: Moving It from “Here” to “There” 111 Chapter 11: Keeping Everything Secure 129 Chapter 12: Making the Sale 141 Chapter 13: Dealing with Losses, Theft, Damages, and Returns 153 Part 4: Providing Logistics Services to Global Customers 163 Chapter 14: Understanding and Accommodating Cultural Differences 165 Chapter 15: Identifying Insurance and License Requirements 177 Chapter 16: Deciding on Your Source of Manpower 189 Chapter 17: Understanding Foreign Labor Laws and Requirements 199 Part 5: Being Part of a Global Humanitarian & Disaster Relief Logistics Team 213 Chapter 18: Understanding Global Humanitarian and Disaster Relief Logistics 215 Chapter 19: Defining Your H&DR Logistics Role 229 Chapter 20: Operating as Part of the H&DR Logistics Team 243 Part 6: The Part of Tens 263 Chapter 21: Ten “Stars” of Global Logistics 265 Chapter 22: Ten Examples of Global Logistics Gone Wrong 275 Chapter 23: Top Ten Resources 283 Glossary 291 Index 299
£19.54
Taylor & Francis Ltd Discover Excellence
Book SynopsisA facility-wide improvement initiative is expensive in terms of both time and money. Perhaps the most disappointing thing about them is that they often end up as temporary measures that may produce early results but are unsustainable in the long run. The unseen cost is that after they see such initiatives come and go, employees begin to see them as futile, temporary annoyances rather than the permanent improvements they are meant to be. The Shingo Model begins with culture informed by operational excellence principles that lead to an understanding of what aligns systems and tools and can set any organization on a path toward enterprise excellence with sustainable continuous improvement.The Shingo Model is not an additional program or another initiative to implement. Instead, it introduces Shingo Guiding Principles on which to anchor current initiatives. Ultimately, the Shingo Model informs a new way of thinking that creates theTable of ContentsChapter 1: IntroductionChapter 2: Why Are We Here?Chapter 3: Defining BehaviorChapter 4: Characteristics of CultureChapter 5: Three Insights of Enterprise ExcellenceChapter 6: The Shingo ModelChapter 7: The Shingo Guiding PrinciplesChapter 8: Thought LeadershipChapter 9: New United Motor Manufacturing, Inc.: A Case Study that Informs the Shingo ModelChapter 10: Go and ObserveChapter 11: The Shingo Assessment ProcessChapter 12: Bringing It All Together
£45.99
HarperCollins Focus The Art of Excellent Products
Book SynopsisItalian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations. While it is no secret that Italians create superior products that both withstand the threat of ongoing competition and stand the test of time, the specific business principles that have led to such tried and tested successes are shrouded in secrecy, until now.Businessman Riccard Illy details personal experiences using these Italian business standards to run his family’s world-renowned coffee company for generations. Through the age of intense competition from Starbucks and Coffee Bean, the Illy empire has remained at the top of the coffee industry simply by employing key Italian business principles and values.In The Art of Excellent Products, you will:Learn how to approach your reseaTrade Review'In The Art of Excellent Products, Riccardo Illy's vision of Incanto is a 21st century concept for age-old product excellence and will inspire both business owners and employees across a multitude of endeavors. Land and water and air are inextricable; so too are beauty, perfection and sustainability. Bravissimo to the author of this inspiring philosophy, who is also the steward of Gruppo illy brands, for his intelligence and insights.' * Susan Ennis, former executive vice president of HBO, and founder, Susan Ennis & Associates *'While reading The Art of Excellent Products, my first reaction was surprise. I expected a story of Riccardo Illy's family businesses but instead, he writes with great verve and certainty about better goals--vision, surprise, delight, planning that survives for generations, and sopratutto, quality. This is not only the Illy way but the way of the many world-renowned Italian businesses. By revealing the practices of these firms, Illy finds patterns of core values. And where did their values originate, these makers of cars, clothing, wine, furniture, even pastries and pianos? This is the best message of all. Not from soaring profits and world recognition but from the artistic heritage and the generous beauty of the land, which inspire artisans and entrepreneurs toward their own commitment to beauty. Hard-hitting advice, humor, life lessons, originality--all these surprise every page.' * Frances Mayes, poet, essayist, and New York Times bestselling author of Under the Tuscan Sun *'One can learn quite a lot from Riccardo Illy's new book, The Art of Excellent Products, a survey of business practices and conclusions in modern Italy and actually, the world. He discusses and outlines what he terms an 'Incanto' business, one that continues along amid history lessons and the intimacies of all family businesses, which is interesting and most rewarding. I'd recommend reading this book as well as the enjoyment of all the illy products.' * Francis Ford Coppola, film director, screenwriter, and producer *
£13.49
Taylor & Francis A Practical Guide to Dealing with Difficult
Book SynopsisAll project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that Trade Review"This volume makes good use of real-life examples/case studies and provides practical steps and tips to engaging, and maintaining that engagement, with differing types of stakeholders. The book works by raising issues and then offering practical solutions and therefore is positioned to be a handy reference guide. "Barry Spruce, The Project TimesTable of ContentsContents: Preface; Project stakeholders; The project sponsor; The project team; External clients and contractors; Internal customers and gatekeepers; Conclusion; Bibliography; Index.
£37.99
Taylor & Francis Ltd HyperThinking
Book SynopsisHyperthinking is predicated on the assumption that the single most important skill required to help you and your organization thrive in the age of perpetual change, digital communications and networks is the mind-set of individuals. This includes your values, your ability to learn and ability to adapt to change. After 14 years of experience with leading global companies, author Philip Weiss has developed an approach that pulls together the ingredients needed for the modern executive to both adapt and thrive in this new age. The Hyperthinking model has been developed and tested on teams, clients and the author's networks with great success. The book explains how Hyperthinking can apply to different facets of our lives, starting from our personal experience and our role in society and shows how to adapt better to the new business world. Hyperthinking is a set of values and tools that, used in combination, enable individuals to embrace change develop their creativity and effectively enTrade Review’Networks don’t just change the way we interact with each other; they change the way we think, we learn and how we make decisions. Philip Weiss’ HyperThinking captures the essence of these changes convincingly and provides you with a clear route to the thinking processes you will need to survive and thrive in this radically new and fast-changing business environment. Thomas Power, CEO and founder Ecademy ’Shifting your thinking patterns is the key to embracing change. HyperThinking is the kind of book you should read when you are in the middle of change, of a conflict, when you're managing a difficult project, when you just changed jobs, when you had your first child, when you just retired. It's a book about the way we think, or rather the way we think we think, and what this means for the rest of our lives. What this book taught me is that we have to live in a world where we cannot rely on traditional thinking patterns - these must be continuously challenged if we want to adapt to the ever-changing environment we live in. This is called hyperthinking, and it is giving people who want to make an impact on the world we live in a competitive edge. Some are natural-born hyperthinkers, others will have to learn it the hard way. This book will give you a headstart and will provide for an enjoyable and thought-provoking read. I'm proud to be a hyperthinker. Soon, you will feel the same way too.’ Aurelie Valtat, Digital Communications Manager, European Council ’HyperThinking reminds us that we live in a constant flux of ideas and events, propelled along by the economics, technology and politics of our time. But Phil Weiss takes us beyond Heraclitus as he explores the tools for navigating the ever-changing river. By embracing the four modes of hyperthinking, everyone can move beyond convention and the fear of failure, and flex their thinking-muscles for innovative outcomes. In spite of the proven results over 100 years of the Montessoris and Steiners and NeilTable of ContentsContents: Hyperthinking: executive summary; Part 1 The Beginning of the End of Business as Usual: Flying high; Risks or opportunities?; Meet Paul. Part 2 Defining a New Language: Shifting your perspective; A new word...a new concept. Part 3 The Four Dimensions of Hyperthinking: Hypershifting; Hyperlearning; Hyperlinking; Hyperacting; Collaboration. Part 4 Becoming a Hyperthinker: Embarking on the journey; (Almost) the final word. Part 5 Stories of Hyperthinking: Meet the real hyperthinkers; Catching up with Paul; Index.
£35.14
Taylor & Francis Inc Accounting in the Lean Enterprise
Book SynopsisDespite the obvious need for transparency, a company's Lean results can continue to hide behind the mask of traditional accounting and dilute the benefits of a Lean implementation. When your organization opts to go Lean, you must empower your accountants with Lean tools that serve the Lean mission.Winner of a Shingo Research and Professional Publication AwardAccounting in the Lean Enterprise: Providing Simple, Practical, and Decision-Relevant Information explains how to develop the information and financial reports that serve the needs of a Lean-minded business. It presents alternative methods of reporting, and includes a step-by-step guide for transitioning to Lean accounting methods. The book is divided into three parts: The Fundamentals of Lean as a Competitive Strategy The Nuts and Bolts of Lean Accounting Controls and Transition Walking you through Lean tools, activities, and philosophies, it addreTrade ReviewWhen the Lean accounting field coalesced at the first Lean Accounting Summit in 2005 the thought leaders realized that promoting Lean accounting concepts at the university level was critical to long term manufacturing success in the United States. Drs. Gloria McVay, Frances Kennedy, and Rosemary Fullerton have not only led that effort and emerged as leaders in the academic community; they are Lean thought leaders in their own right.Accounting in the Lean Enterprise: Providing Simple, Practical, and Decision-Relevant Information is an outstanding contribution to the Lean accounting body of work. Written in textbook style, it is a great learning resource that will be widely used in college classrooms, as well as in the manufacturing community. It is easy to read and understand, while comprehensively covering the entire scope of Lean accounting. It is easy to see this book becoming the standard tool that CFOs and Controllers will use to train and bring their entire accounting team along for the Lean journey. I highly recommend this outstanding book!—Bill Waddell, Lean Author and ConsultantThis is a must-have guide for all those wanting to leverage the power of Lean in their organization. The authors have done a tremendous job of capturing the essence of what Lean accounting is and how companies can use it to better understand and improve their business! The book is written in an easy-to-understand manner, with great examples and explanations of the various aspects of Lean accounting. It demonstrates how Lean accounting helps all levels of employees see and understand their business through a better lens than what the traditional accounting reports and processes offer.—Jan Brosnahan, Controls Division Controller for Watlow Electric Mfg Co.McVay, Kennedy, and Fullerton marshal up a long needed instructional book, closing a significant gap in the ‘why’ and ‘how’ of applying Lean accounting as a cornerstone for a successful Lean journey. Accounting in the Lean Enterprise: Providing Simple, Practical, and Decision-Relevant Information should be used by companies and universities alike to bridge this informational gap and give our future accountants and leaders required knowledge on managing financial, operational, and strategic decisions for our business organizations.—Jim Huntzinger, Founder and President of the Lean Accounting SummitRising out of the academic community, Accounting in the Lean Enterprise: Providing Simple, Practical, and Decision-Relevant Information provides legitimacy to what successful Lean CEO and CFO's know: we must move away from standard cost accounting to release the untapped human and financial value in our organizations!—Jean Cunningham, Jean Cunningham ConsultingAccounting in the Lean Enterprise: Providing Simple, Practical, and Decision-Relevant Information is a great learning tool for beginners, as well as a great reference book for the highly trained. The book begins at the start of the Lean accounting journey and ends with practical examples that are applicable on a daily basis.—Bill Stabler, Corporate Controller, Barry-Wehmiller, Inc.Accounting in the Lean Enterprise: Providing Simple, Practical, and Decision-Relevant Information is a concrete, actionable roadmap for those wanting to transform their internal reporting systems to support Lean manufacturing. The book is written from the perspective of ‘why it matters’ and ‘how to do it.’ In-depth examples provided are sure to guide the Lean journeys of those willing to explore more relevant accounting alternatives. —Staci Gunnell, CMA, Financial Global Operations Manager, ThermoFisher Scientific; Former Controller, AutolivTable of ContentsThe Fundamentals of Lean as a Competitive Strategy. Principles of Strategic Lean Thinking. Value Stream Management. The Nuts and Bolts of Lean Accounting. Principles of Lean Accounting. Value Stream Costing. Inventory Management. Capacity Management. Product Costs and Lean Decisions. Lean Planning. Measurement Selection and Alignment. Measurement and Lean Behavior. Controls and Transition. Leaning Accounting Processes. Transitioning to a Lean Accounting Reporting System.
£43.99
Taylor & Francis Inc Lean RFS Repetitive Flexible Supply
Book SynopsisIs it possible to be repetitive and flexibleat the same time? Using proven examples and quantifiable evidence, Lean RFS (Repetitive Flexible Supply): Putting the Pieces Together demonstrates that repetitive flexible supply (RfS) is not only possible, but that its implementation can help you reach a new level of improved performance in manufacturing and across your entire supply chain.Winner of a 2013 Shingo Research and Professional Publication Award, this book is unique in that it clearly spells out the theory and practice originally published in the Shingo Prize winner, Breaking Through to Flow, with actual stories of Kimberly-Clark's experience in using them over the years with great success. These stories provide a real feel of how this learning-by-doing journey led to aha! moments for those involved. The book also explains why most planning systems in use today will result in a different plan every time, and Trade ReviewI saw the positive impact that RFS has on people and performance at two previous companies – Wrigley and Bacardi. I have high expectations that we’ll see huge improvements through RFS here, once again. —John Broadbridge, VP of Production, The Carlsberg GroupRFS brought smaller production runs, increased performance, lower stocks and stability that is so important for building a continuous improvement culture. It is being adopted by many affiliates across Philip Morris International with great success.—Krzysztof Stolarek, Manager Production, Philip Morris, Polska S.A.This book is the missing link in many Lean journeys.—Daniel T. Jones, Chairman, Lean Enterprise Academy UKRFS is an important part of a Lean Six Sigma journey and has brought stability for sustainable continuous improvement. RfS and its principles are being used in multiple parts of the supply chain to improve flow and business results.—Kevin Smith, Director, Business Process Transformation, Kraft Foods GroupWhat is remarkable is that so few companies or people have arrived at this understanding of heijunka. I have stumbled across no-one, until you, who has discovered this on their own. I think, as you suggest, more people should be able to understand these concepts.—John Shook CEO, Lean Enterprise Institute USAThe importance of creating schedule stability through green stream RfS logic cannot be overstated – it drives customer service and Supply Chain inventory and cost improvements all at the same time.—Steve Ackroyd, Lean Manager & Six Sigma Coach, 3MTable of ContentsForeword, Introduction: Lean Repetitive flexible Supply—Putting the Pieces Together, About the Authors, 1. Twenty-Five Years at Kimberly-Clark, 2. The Fundamentals of Lean/RfS, 3. How It Can Be, 4. The Lean/RfS Corner Pieces, 5. The Lean/RfS Straight Edges, 6. The Lean/RfS Center Pieces, 7. Putting the Pieces Together, Glossary, Recommended Reading, Appendix A.
£56.00
Taylor & Francis Ltd Complex Adaptive Leadership
Book SynopsisSince its publication, Complex Adaptive Leadership has become a Gower bestseller that has been taught in corporate leadership programmes, business schools and universities around the world to high acclaim. In this updated paperback edition, Nick Obolensky argues that leadership should not be something only exercised by nominated leaders. It is a complex dynamic process involving all those engaged in a particular enterprise. The theoretical background to this lies in complexity science and chaos theory - spoken and written about in the context of leadership for the last 20 years, but still little understood. We all seem intuitively to know leadership 'isn't what it used to be' but we still cling to old assumptions which look anachronistic in changing and challenging times. Nick Obolensky has practised, researched and taught leadership in the public, private and voluntary sectors. In this exciting book he brings together his knowledge of theory, his own experience, and the results of 19 years of research involving 2,500 executives in 40 countries around the world. The main conclusion from that research is that the more complex things become, the less traditional directive leadership is needed. Those operating in the real world, nonetheless, need ways of coping. The book is focused on helping practitioners struggling to interpret and react to increasingly VUCA (Volatile, Uncertain, Complex, Ambiguous) times. The book will particularly appeal to practitioners wishing to improve their leadership effectiveness as well as for students and researchers in the field of leadership.Trade ReviewReviews of previous edition: 'Drawing upon a wide range of wisdom and ideas, from Lao Tzu to Lorenz and modern chaos theory, Obolensky brilliantly argues the case for organisations and their leaders to adapt to the complex, uncertain world of today and tomorrow. He also proffers excellent practical advice on how to do so.' Philip Sadler CBE, Vice-president, Ashridge Business School, Senior Fellow, Tomorrow’s Company 'A true tour de force, in a class of its own from being well-grounded both in the science and in practical experiences.' Margaret J. Wheatley, author of Leadership and the New Science and other books 'Chaos and order: the perpetual tension that drives and binds any organisation. What should leadership do - conserve order or inspire creativity and change? In this wonderfully clear, thorough and provocative book Obolensky describes leadership as a fusion of anarchy and oligarchy, and shows how things really get done - through polyarchy. This book is a must-read for anyone seriously interested in understanding what is happening to authority, initiative and influence in contemporary organizations; leaders who value conceptual clarity about their predicament will find it invaluable.' Professor Jonathan Gosling, Centre for Leadership Studies, Exeter University, UK 'This book provides a novel, provocative and useful approach to leadership, which I have seen put to good use by Professor Obolensky with senior executives in London Business School’s Centre for Management Development. Today, leaders have to be able to work in a complex and fast-changing environment, and to do this effectively means challenging a lot of the traditional assumptions about the nature of leadership. This book does a terrific job of introducing some new thinking about leadership, while also keeping the reader’s feet firmly on the ground. You will enjoy the mind-stretching concepts, the witty anecdotes, and the practical advice Professor Obolensky offers up in this book.' JuliaTable of ContentsContents: Preface to the First and Second Editions. Part I The Context: A journey of discovery; The world wide context - a flow towards polyarchy; The organisational context - evolve or die; Finita la comedia - stop playing charades; A quick breather between Parts I and II. Part II Chaos and Complexity: Order in chaos, simplicity in complexity - the deeper paradox; Getting to grips with chaos and complexity; Getting chaos and complexity to work; A quick breather between Parts II and III. Part III The Leadership Angle: What is leadership anyway?; What about the followers?; Complex adaptive leadership in action; A final breather between Parts III and IV. Part IV Looking Forward and Other Interests: Beyond this book - the choices you have... Appendices; Bibliography; Index.
£35.14
O'Reilly Media Lean Enterprise
Book SynopsisHow well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? This practical guide presents Lean and Agile principles and patterns to help you move fast at scaleand demonstrates why and how to apply these paradigms throughout your organization.
£27.74
Taylor & Francis Inc Operational Excellence in Your Office
Book SynopsisOperational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it.Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called self-healing flTrade Review"Kevin’s definition and approach to achieving Operational Excellence in the office is profound, as it provides a true destination for office personnel (and managers!) improving the processes. It makes sense immediately. The five questions for flow in the office are empowering and drive office employees to create not just flow, but a self-healing, autonomous flow that does not require management intervention. Work every page of this book and watch your organization thrive and innovate in the office to achieve top line business growth. Along with Kevin’s other books, the best series of improvement documents available."—Chuck Miles, Director, Materials Management, Logistics and Inventory, GoGo"Operational Excellence is a complete change in philosophy. Lean and Six-Sigma are generally viewed as tool sets, and mostly applied in manufacturing/operations, whereas Operational Excellence is the establishment of a holistic operating system for the entire enterprise. Duggan and Healey’s guide to creating flow in the office makes this a powerful transformation, whether you’re a seasoned CI professional or an office manager seeking to create value for your customers."—H. Scott Parkin, Director, Operational Excellence, United Technologies Aerospace Systems"Operational Excellence in Your Office is a very practical guide for transforming office value streams to create flow and provide value stream resources with the visual controls necessary to quickly assess the health of value flow and immediately correct any anomalies. Utilizing the nine guidelines effectively will provide the structure for improving office value streams and processes, creating Operational Excellence throughout the organization."—Stephen M. Moore, Vice President, Lean Enterprise & Quality, Parker Hannifin Corporation "This book is a great complement to Creating Mixed Model Value Streams and should be well-received by the many people who have found it a challenge to apply lean concepts in an office environment. Operational Excellence in Your Office provides practical approaches to understanding and managing service value streams while addressing the real world complexity of high-mix service environments. The book presents Operational Excellence concepts in an office setting in a straightforward and non-technical way. The examples will resonate with those familiar with Operational Excellence concepts as well as those considering them for the first time." —Gerry McCool, Senior Director, Lean Six Sigma, Jabil"Achieving Operational Excellence in an office environment can be challenging, but Duggan and Healey have developed a robust process that visually shows when office flow becomes abnormal and corrects it autonomously, resulting in self-healing flow throughout the organization. Creating standard work to correct abnormal flow is ingenious and eliminates e-mails, meetings, phone calls, and everyday firefighting, allowing you to focus on the needs of the customer."—Mark Vidic, Aftermarket Cost Reduction Manager, Caterpillar, Inc."Kevin Duggan’s new book, Operational Excellence for the Office, challenges the widely-held belief that only traditional manufacturing environments – and not offices – realize significant benefits from applying the principles of Operational Excellence. In the book, Kevin shows that office processes are not "different" and provides detailed, step-by-step instructions on how to effectively apply Operational Excellence principles to dramatically improve office flow and successfully operate a business in today’s globally competitive environment. The significant advantages to production environments have been well demonstrated – now Kevin shows how offices can realize the same gains."—Jeffrey M. Corbin, Operations Manager, Laitram Machinery"Kevin’s definition and approach to achieving Operational Excellence in the office is profound, as it provides a true destination for office personnel (and managers!) improving the processes. It makes sense immediately. The five questions for flow in the office are empowering and drive office employees to create not just flow, but a self-healing, autonomous flow that does not require management intervention. Work every page of this book and watch your organization thrive and innovate in the office to achieve top line business growth. Along with Kevin’s other books, the best series of improvement documents available."—Chuck Miles, Director, Materials Management, Logistics and Inventory, GoGo"Operational Excellence is a complete change in philosophy. Lean and Six-Sigma are generally viewed as tool sets, and mostly applied in manufacturing/operations, whereas Operational Excellence is the establishment of a holistic operating system for the entire enterprise. Duggan and Healey’s guide to creating flow in the office makes this a powerful transformation, whether you’re a seasoned CI professional or an office manager seeking to create value for your customers."—H. Scott Parkin, Director, Operational Excellence, United Technologies Aerospace Systems"Operational Excellence in Your Office is a very practical guide for transforming office value streams to create flow and provide value stream resources with the visual controls necessary to quickly assess the health of value flow and immediately correct any anomalies. Utilizing the nine guidelines effectively will provide the structure for improving office value streams and processes, creating Operational Excellence throughout the organization."—Stephen M. Moore, Vice President, Lean Enterprise & Quality, Parker Hannifin Corporation "This book is a great complement to Creating Mixed Model Value Streams and should be well-received by the many people who have found it a challenge to apply lean concepts in an office environment. Operational Excellence in Your Office provides practical approaches to understanding and managing service value streams while addressing the real world complexity of high-mix service environments. The book presents Operational Excellence concepts in an office setting in a straightforward and non-technical way. The examples will resonate with those familiar with Operational Excellence concepts as well as those considering them for the first time." —Gerry McCool, Senior Director, Lean Six Sigma, Jabil"Achieving Operational Excellence in an office environment can be challenging, but Duggan and Healey have developed a robust process that visually shows when office flow becomes abnormal and corrects it autonomously, resulting in self-healing flow throughout the organization. Creating standard work to correct abnormal flow is ingenious and eliminates e-mails, meetings, phone calls, and everyday firefighting, allowing you to focus on the needs of the customer."—Mark Vidic, Aftermarket Cost Reduction Manager, Caterpillar, Inc."Kevin Duggan’s new book, Operational Excellence for the Office, challenges the widely-held belief that only traditional manufacturing environments – and not offices – realize significant benefits from applying the principles of Operational Excellence. In the book, Kevin shows that office processes are not "different" and provides detailed, step-by-step instructions on how to effectively apply Operational Excellence principles to dramatically improve office flow and successfully operate a business in today’s globally competitive environment. The significant advantages to production environments have been well demonstrated – now Kevin shows how offices can realize the same gains."—Jeffrey M. Corbin, Operations Manager, Laitram MachineryTable of ContentsIntroduction -- About the Authors -- Acknowledgments -- How to Use This Book -- Part One: Getting Started -- Chapter One: Operational Excellence in the Office -- Chapter Two: The Key Function of Any Office -- Chapter Three: Value Stream Design for the Office -- Chapter Four: Determine Service Families -- Chapter Five: Create a Current State Value Stream Map for Each Service Family -- Part Two: Applying the Nine Guidelines for Office Flow -- Chapter 6: Guideline #1 Takt and Takt Capability -- Chapter 7: Guideline #2 Continuous Flow -- Chapter 8: Guideline #3 FIFO -- Chapter 9: Guideline #4 Workflow Cycles -- Chapter 10: Guideline #5 Integration Events -- Chapter 11: Guideline #6 Standard Work -- Chapter 12: Guideline #7 Single-Point Initialization -- Chapter 13: Guideline #8 Pitch -- Chapter 14: Guideline #9 Changes in Demand -- Chapter 15: Applying the Nine Guidelines: The Acid Test -- Part Three: Creating Operational Excellence.
£45.99
Taylor & Francis Inc RSM Simplified
Book SynopsisAnderson and Whitcomb pick up where they left off in DOE Simplified with RSM Simplified -- a practical tool for design of experiments that anyone with a minimum of technical training can understand and appreciate. Their approach is simple and fun for those who desire knowledge on response surface methods but are put off by the academic nature of other books on the topic. RSM Simplified keeps formulas to a minimum and makes liberal use of figures, charts, graphs, and checklists. It offers many relevant examples with amusing sidebars and do-it-yourself exercises that will lead readers to the peak potential for their product quality and process efficiency.Trade Review"RSM Simplified is a thorough but succinct overview of response surface methods. It equips the typical engineer or industrial scientist with all that he will need to start using these powerful optimization techniques..." -John D. Guerin, Ph.D., President, Turning Points Management Consulting, Inc."Anderson and Whitcomb have done it again. The perfect companion to their DOE Simplified, RSM Simplified leads the practitioner through the potentially dry and complicated subject of response surface methodology with ease. There are plenty of real-world examples and generous illustrations to detail current best practice in RSM. What truly sets their book apart, however, is the relaxed style and the liberal inclusion of anecdotes and historical perspectives which, without compromises in statistical rigor, gives the work a light, even entertaining quality. I highly recommend this book for Six Sigma and Design for Six Sigma Black Belts - indeed anyone - with responsibilities for modeling and optimizing processes. "-Thomas A. Scripps, Scripps & Associates, PC"This book is perfect introductory material for quality and Six Sigma professionals who need to learn the tools for identifying critical process parameters and optimizing their processes."-Shin Ta Liu, Lynx Systems, San Diego, CA (in Quality Progress magazine)Table of ContentsPreface. Chapter 1: Introduction to the Beauty of Response Surface Methods. Chapter 2: Lessons to Learn from Happenstance Regression. Chapter 3: Factorials to set the stage for more glamorous RSM Designs. Chapter 4: Central Composite Design: Stars Added-RSM Show Begins. Chapter 5: Three-Level Designs. Chapter 6: Finding your sweet spot for multiple responses. Chapter 7: Computer-generated optimal designs. Chapter 8: Everything you should know about CCDs (but dare not ask!). Chapter 9: RSM for Six Sigma. Chapter 10: Other Applications for RSM. Chapter 11: Applying RSM to Mixtures. Glossary. References. About the authors. Index.
£999.99
Taylor & Francis Inc 20 Keys to Workplace Improvement
Book Synopsis20 Keys has helped many manufacturing companies integrate the top manufacturing improvement methods into a coordinated system for drastic and continual improvement in involvement, quality, and productivity. This program provides the strategies necessary to achieve ambitious goals through a five-level scoring system.The revised edition is improved with upgraded criteria for the five-level scoring system to guide your company to world-class status. New material and updated layout make implementation even easier. Two valuable case studies demonstrate effective use by both a Japanese company and an American manufacturer.Trade Review"This is the first work I have read that sets a structure and framework for organizations to follow if they wish to revolutionize the workplace. Kobayashi has removed the mystery of how to accomplish major improvement in a business. His insight is true genius!"--John Sutter, VP of Manufacturing, National Rubber Company, Inc. June 2004"An extraordinarily powerful book...pulls together all the strands of world class manufacturing into a package which is readily understandable at all levels of an organization. By using simple drawings Kobayashi truly demonstrates that 'every picture speaks a thousand words' and in the process produces a methodology which ensures that everyone will work together for the common good. Not only does it inspire; it also shows how to achieve."--Peter D. Wickens, Centre for Achievement in Manuf. Mgmt, U. of Sunderland, June 2004Table of ContentsPublisher's Message, Preface, Introduction, Key 1: Cleaning and Organizing, Key 2: Rationalizing the System/Management of Objectives, Key 3: Improvement Team Activities, Key 4: Reducing Inventory (Shortening Lead Times), Key 5: Quick Changeover Technology, Key 6: Manufacturing Value Analysis (Methods Improvement), Key 7: Zero Monitor Manufacturing, Key 8: Coupled Manufacturing, Key 9: Maintaining Equipment, Key 10: Time Control and Commitment, Key 11: Quality Assurance System, Key 12: Developing Your Suppliers, Key 13: Eliminating Waste (Treasure Map), Key 14: Empowering Workers to Make Improvements, Key 15: Skill Versatility and Cross-Training, Key 16: Production Scheduling, Key 17: Efficiency Control, Key 18: Using Microprocessors, Key 19: Conserving Energy and Materials, Key 20: Leading Technology and Site Technology, Postscript: Implementing the 20 Keys, Appendixes, About the Author, Index
£52.99
Pragmatic Bookshelf Real-World Kanban
Book SynopsisYour team is stressed; priorities are unclear. You're not sure what your teammates are working on, and management isn't helping. If your team is struggling with any of these symptoms, these four case studies will guide you to project success. See how Kanban was used to significantly improve time to market and to create a shared focus across marketing, IT, and operations. Each case study comes with illustrations of the Kanban board and diagrams and graphs to help you see behind the scenes. Learn a Lean approach by seeing how Kanban made a difference in four real-world situations. You'll explore how four different teams used Kanban to make paradigm-changing improvements in software development. These teams were struggling with overwork, unclear priorities, and lack of direction. As you discover what worked for them, you'll understand how to make significant changes in real situations.The four case studies in this book explain how to: * Improve the full value chain by using Enterprise Kanban * Boost engagement, teamwork, and flow in change management and operations * Save a derailing project with Kanban * Help an office team outside IT keep up with growth using Kanban What seems easy in theory can become tangled in practice. Discover why "improving IT" can make you miss your biggest improvement opportunities, and why you should focus on fixing quality and front-end operations before IT. Discover how to keep long-term focus and improve across department borders while dealing with everyday challenges. Find out what happened when using Kanban to find better ways to do work in a well-established company, including running multi-team development without a project office. You'll inspire your team and engage management to make it easier to develop better products. What You Need: This is a case study book, so there are no software requirements. The book covers the relevant bits of theory before presenting the case studies.
£21.38
Springer Nature Switzerland AG Strategic Planning for Dynamic Supply Chains:
Book SynopsisThis book presents a strategic decision-making process (i.e., scenario planning) to help managers build supply chain infrastructures that can adapt to uncertain shifts in the business environment. The authors detail the process for developing and applying scenarios for strategic planning in organizations playing three different roles in supply chains. Using three cases in which the process was applied in association with the MIT Center for Transportation & Logistics, this primer also explains how companies can monitor their business environments to decide when to take the necessary steps to adapt their supply chain strategies and assets. The lessons learned are applicable globally: in first-world free-market economies, emerging countries and poorer nations, as well as the states where the government plays a strong role in the economic activity. For companies looking to assess the numerous drivers shaping their supply chains and use that information to make living strategic plans, this book will teach you how to build adaptable and agile supply chains. It will explain how to approach long-term investments in your organization.Table of ContentsChapter 1: Introduction.- Chapter 2: Managing Supply Chains: Three Organizational Roles.- Chapter 3: Scenario Planning: A Tool for Organizational Learning and Foresight.- Chapter 4: Designing Scenarios to Aid Strategic Planning in Supply Chains.- Chapter 5: Scenario Creation in Supply Chain Contexts.- Chapter 6: Scenario Application: General Steps.- Chapter 7: Scenario Application in Supply Chain Contexts.- Chapter 8: Learning from Scenario Applications.- Chapter 9: Appendix.
£26.59
Kogan Page Ltd Global Logistics
Book SynopsisEdward Sweeney is Professor of Logistics, based in the Centre for Logistics & Sustainability at Heriot-Watt University , UK. He has held full-time academic posts at Technological University Dublin, the University of Warwick and the University of Technology, Malaysia (UTM), as well as visiting positions at several institutions in Asia and North America. Edward's research has been widely published and he sits on the editorial boards of several leading international supply chain journals. He has worked in close collaboration with many of the world's leading companies across many sectors including electronics, food and drink, life sciences and logistics.Donald Waters is a retired Professor of logistics and operations management. He worked at various universities including the University of Calgary, Canada.Trade Review"Supply chains are fundamental to the global economy. There is a now a need to rethink the concept of resilience and to tackle the challenges of achieving net zero emissions and continually evolving consumer demands. This latest version of Global Logistics addresses those issues and provides those in logistics and supply chain operations with valuable and current thinking from which we will all benefit." * Kevin Richardson, Chief Executive, Chartered Institute of Logistics and Transport (CILT), UK *"The 8th edition of Global Logistics is a testament to its important place in the collection of logistics and supply chain readers seeking a practical approach to a practical industry. The new edition complements underlying basics of logistics and supply chain management with the latest issues challenging our industry from a hands-on perspective. It's not a book for the bookshelf, it's a book for the briefcase." * Dr Elizabeth Jackson, Curtin University, Australia and Regional Editor (Australasia) of International Journal of Logistics: Research & Applications *"This 8th edition of Global Logistics, is a well-timed publication. Students of SCM will find the well-reasoned arguments in each of the chapters beneficial in gaining greater understanding and discernment of the subject matter of their courses of study. 'Global Logistics, New directions in supply chain management' is a comprehensive work of merit and will form part the recommended reading list for students of the Institute for Supply Chain Excellence." * Gerard Glynn, Founder and Director, Institute for Supply Chain Excellence, Ireland *"Global Logistics brings together insights from over 30 leading supply chain professionals from across the globe. The result represents a major contribution to our collective knowledge on the subject of global supply chain management and logistics. I commend Ed Sweeney and his team for making this happen." * Mark Millar, Author of Global Supply Chain Ecosystems and International Supply Chain Thought Leader, Hong Kong *"Global Logistics is probably the best book that deals with critical global logistics and supply chain issues. All chapters are from leading scholars in the field and act as a guide for readers to comprehend the complex global environment that affects logistics and supply chain management. It is a 'must read' for all of those who are interested in understanding the global challenges in the logistics and supply chain field." * Professor Ruth Banomyong Dean, Thammasat Business School, Thammasat University, Bangkok, Thailand *"Global Logistics is a well-researched collection of supply chain topics written by experts with a wealth of knowledge. Their blend of backgrounds provides new directions to 21st century supply chains that need to be highly innovative. Edward Sweeney's words in relation to "the critical role of supply chains not just to economic but also to wider social wellbeing" provides a perfect reference point for every responsible supply chain practitioner of tomorrow." * Anshuman Neil Basu, Secretary General, Association of Supply Chain Professionals (ASCP), India *"Supply chain management is undergoing a rapid change. The urgency of making the logistic industry sustainable and the development of digital solutions and services are challenging the existing business models and customer relations. I think that this is one of the most important books right now for all who are involved in and want to learn more about this exciting transformation of the area of supply chain management." * Magnus Blinge, Research Manager, SCANIA AB & Adj. Professor, Linköping University, Sweden *Table of Contents Chapter - 01: Re-thinking supply chain strategy; Chapter - 02: Linking supply chain management to financial performance; Chapter - 03: Supply chain risk management: finance – the forgotten perspective?; Chapter - 04: Supply chain vulnerability and resilience; Chapter - 05: Fulfilling customer needs in the 2020s with marketing and logistics; Chapter - 06: New procurement directions in supply chain management; Chapter - 07: Maximizing capacity utilization in freight transport; Chapter - 08: Retail logistics; Chapter - 09: Trends and strategies in global logistics and supply chain management; Chapter - 10: Global sourcing and supply 190; Chapter - 11: Supply chain relationships: the foundation of success; Chapter - 12: Delivering sustainability through supply chain management; Chapter - 13: Greening of logistics: cutting pollution and greenhouse gas emissions; Chapter - 14: People powering contemporary supply chains; Chapter - 15: Leadership in logistics; Chapter - 16: Ethics in supply chains: an illustrated survey; Chapter - 17: Humanitarian logistics and supply chain management; Chapter - 18: Digitalization in global supply chain operations; Chapter - 19: Digitalization and Industry 4.0 in logistics; Chapter - 20: Performance measurement and management in the supply chain; Chapter - 21: Aligning technology, manufacturing and supply chain: why it matters and how to do it; Chapter - 22: The ‘deglobalization’ of logistics and supply chains: operating in an increasingly nationalistic and risky world;
£44.99
Taylor & Francis Ltd Visual Workplace Visual Thinking
Book SynopsisVisual Workplace/Visual Thinking (VWVT) was written by the acknowledged leading expert in workplace visuality. While other books touch upon visual workplace tools and practices, no other author has addressed the topic with the clarity and depth presented here. This is a seminal book, considered by many the definition of the field itself. First published by a small, independent press in 2005, the book won the prestigious Shingo Research Prize in the same year. It was then and remains the only book of its kind that describes the conceptual and practical foundation for workplace visuality, derived from dozens of hands-on implementations in some of the worldâs best or most challenging companies. Written not by an academic, but by a hands-on practitioner who has worked for three decades with companies in various phases of visual transformation, the work carries the reader from the usual starting point of 5S through to the full power of the visual-lean alliance. The bookâs 11 chapters are in four sections. The first defines the visual workplace in relation to operational excellence, along with the eight building blocks of visual thinking. The next section, which targets the cultural conversion, is unexpectedly thrilling as it describes the genuine transformation of both company and employee which is at the heart of every visual conversion. Section 3 maps the logic and sequence of Dr. Galsworthâs 10-Doorway template as you learn about the visual side of 5S, visual standards, visual scheduling, visual material control, visual metrics, visual problem-solving, visual leadership as well as the visual machine and visual-lean office. The final section of VTVW places visual management within the visual continuum, shows you how to use the ten doorways to assess your own company, and concludes with a discussion of the visual-lean alliance, illustrated through a conversion case study.With over 25 full-color albums of visual solutions, 50+ graphs and charts, a detailed table of contents and in-depth Index, this 277-page book positions the technologies of the visual workplace as a premier improvement strategy on every companyâs journey to operational excellence. Trade Review"Galsworth is the world’s foremost authority on visual management. Her book raises the stature of visuality, hardens soft notions about it, and embeds it in structure and theory that—until now—have been missing." Richard J. Schonberger, Ph.D. Author, World Class Manufacturing"Dr. Galsworth continues to produce work in perfect harmony with The Shingo Prize model, with visual concepts, tools, and methods that are essential as companies pursue operational excellence." Robert Miller, Former Executive Director, The Shingo Prize "I’ve been a student of management for 30 years, read countless management books and gone to innumerable conferences. I have never found a better, more powerful system of transformation than Galsworth’s. This comes through on every page of her books. She does that better than anybody." Brent Allen, VP/Operations, Lifetime Products Inc., Salt Lake City, Utah Table of ContentsSection One 1. The Visual Workplace and the Excellent Enterprise 2. The Building Blocks of Visual Thinking Section Two 3. Leadership and the Power Inversion4. The I-Driven CultureSection Three5. Visual Order: Visuality's Foundation6. Visual Standards and Visual Scheduling/Visual Displays 7. Visual Leadership: Metrics, Problem-Solving & Hoshin 8. VisualControls, Pull Systems, and Guarantees 9. Visual Machine®, Office & Macro Environment Section Four 10. Visual Management vs. Visual Workplace 11. Visual Thinking~Visual Transformation RESOURCES
£43.99
Taylor & Francis Infonomics
Book SynopsisMany senior executives talk about information as one of their most important assets, but few behave as if it is. They report to the board on the health of their workforce, their financials, their customers, and their partnerships, but rarely the health of their information assets. Corporations typically exhibit greater discipline in tracking and accounting for their office furniture than their data. Infonomics is the theory, study, and discipline of asserting economic significance to information. It strives to apply both economic and asset management principles and practices to the valuation, handling, and deployment of information assets. This book specifically shows: CEOs and business leaders how to more fully wield information as a corporate asset CIOs how to improve the flow and accessibility of information CFOs how to help their organizations measure the actual and latent value in their information assets. More directlTrade ReviewBecoming data-driven is not just a game, it’s a serious business contest that Laney shows you how to win. The insights, frameworks, and real-world examples throughout this book provide a complete picture of why and how to become an information-savvy organization.-Judd Williams, Chief Information Officer, NCAALaney’s work redefines information as a true strategic asset, and shows how we CDOs can be instrumental in unlocking new ways for companies to grow and be relevant in the new connected modern economy. -Rajeev Kapur, Chief Data Officer, Kimberly-ClarkWe will one day look back at Doug's work and say, it is the groundbreaking work that firmly put data and data leadership in the middle of the business arena not as the white elephant, but as the phoenix; a formal player at the boardroom table.-Althea Davis, Chief Data Officer, ABN AMRODoug Laney has put together a smart, practical book that applies traditional rules of business economics to the emerging information marketplace. Infonomics is an excellent field guide to knowing what actions can be taken to better measure, manage and monetize your company's data assets now and in the future.-Dr. Jim Short, Lead Scientist and co-founder of the Center for Large Scale Data Systems (CLDS) at the San Diego Supercomputer CenterInfonomics provides a broad, deep and practical framework that information professionals can build on; it's full of real world illustrations and I think it is a seminal work. If you are serious about "treating information as an asset" then Infonomics is a must read. -Phillip Radley, Chief Data Architect, BT Group, plc. (British Telecom)Infonomics is a must read for business leaders who intend to succeed in data monetization, a requisite organizational capability for firms competing in the Digital Economy. Doug offers rich examples and detailed foundations that leaders can draw upon as they formulate their data strategies.-Dr. Barbara Wixom, Principal Research Scientist, MIT Sloan Center for Information Systems ResearchDoug Laney brings decades of practical experience to Infonomics, providing a stepwise framework for C-level executives to answer the ‘Why' to monetize data question, as well as how to operationalize the monetization of data throughout the enterprise and position themselves to innovate, compete and lead in their markets. I recommend this book as a must read to enable full potential of all the idle data in your enterprise.-Gokula Mishra, Senior Director, Global Data & Analytics, Supply Chain, McDonald’s CorporationThrough a myriad of relevant examples, Doug successfully brings together data management, analytics, and economics in a book that offers practical guidelines to manage, improve, and monetize an organization's data assets. The book is not only a must read for Chief Data Officers, but for any other executive interested in succeeding in the Information Age.-Leandro Dallemule, Chief Data Officer, AIGThank you Doug for an engaging read and for giving Data a well-deserved "seat at the table." This is a must have book, not only for CDO’s, CIO’s and Data Strategists but, for any executive interested in creating a data driven, info-saavy company. Laney serves up a treasure trove of insights and observations, while also asking some embarrassingly basic questions that beg to be answered by most companies.-Dianna Serio, SVP, Enterprise Data Strategy, First American Financial CorpThe secret is out now. Infonomics encapsulates the characteristics comprising the kinds of companies we favor: they treat and deploy their information as an asset, and fully appreciate its economic value. Since Laney’s pioneering work in data warehousing, he has had a sense of information as something other than a business byproduct or occasionally-interesting resource, and has now graciously passed this on to the rest of us.-Warren Weiss, General Partner, Foundation Capital Since the dawn of data warehousing, information’s real and potential value to organizations in every industry and geography has skyrocketed to the point of underpinning the global economy today. But little has been explored about how to fathom and harvest this value. Infonomics provides the foundation to master what has been intuitively known for years, but not well understood at all. It is essential reading for all corporate management, not just ‘data folks.’"-Bill Inmon, renowned "Father of the Data Warehouse Concept," author and entrepreneurInfonomics is a pragmatic handbook for C-level executives that will enable them to speak, collaborate, and take action on their newest and most valuable asset: information. Laney is spot on by elevating the "asset status" of information…one to be curated, enriched, protected and monetized judiciously. -Steve Bakalar, VP, Digital Transformation, Georgia-PacificAs it dawns to us what it means to be in the Information Age, our society find itself poorly equipped with the tools, language and levers needed to manage this resource effectively. While qualifying and quantifying information value may not be obvious, Doug Laney shows it can be done. Filled with real-world examples, simple frameworks and straightforward practical advice, Infonomics will benefit business leaders, information professionals and policy-makers alike.-David Vaz, Data Governance and Stewardship, National Australia BankReading Infonomics will be engaging and will constantly trigger thoughts of value creation opportunities awaiting organizations, including ones that are immediate. I highly recommended reading this book regardless of your industry or organizational role.-Evon Jones, Diversified former CIO Bausch & Lomb, Liz Claiborne and Hallmark CardsInfonomics is everything you always wanted to know about how to treat and benefit from information as an actual corporate asset, but didn’t even know how or what to ask. It is a must read by CEOs, CMOs, CFOs, CIOs, business leaders, enterprise architects, and everyone involved with data. -Maurice Levy, Retired CEO and chairman, Publicis GroupeDoug Laney's, Infonomics, is an engaging read with interesting twists and turns for valuing data assets. I found myself looking forward to every "next chapter." As a current CDO, this book will become one of my most valuable "go to" resources. Thank you, Doug, for this thought provoking read.-Sherri Zink, SVP and Chief Data Officer, BlueCross BlueShield of TennesseeInfonomics is a must-read for anyone interested in profiting from or managing the rapidly growing information assets held by businesses. It also provides important insights for accountants, who should be thinking about information assets and how they might be reported to business stakeholders. Laney’s engaging style and careful thinking make for a compelling read. -Jon Davis, University of Illinois School of Business, Accountancy Department HeadDoug Laney's well-researched and compelling text is a much-needed breath of fresh air. Laney formalizes the case for finally treating information as the truly valuable asset that it is. Infonomics challenges longheld—and, quite frankly, largely dated—beliefs about data, governance, and IT roles. It may well make you and your organization uncomfortable in the short term—and that's a good thing. -Phil Simon, award-winning author of Analytics: The Agile Way and faculty member at the Arizona State University W. P. Carey School of BusinessInfonomics easily provides the clearest thought leadership for companies on the true economic value of information. In time, textbooks will be rewritten and balance sheets recalculated to account for the monetary value of information. Doug is pioneering the establishment of this new asset class with inspiring examples, useful metrics and sound logic. -Brandon Thomas, Chief Data Officer, Zions BankDoug Laney makes a compelling case for accounting for information as a corporate asset. Infonomics expertly guides organizations to uncover their hidden treasures and realize economic benefits from information assets. A must read for all CIOs." -Cherif Amirat, Ph.D., Chief Information Officer, IEEEThis is a well-written book in the emerging area combining both information and economics. We've heard enough times that data/information is an asset without any proper blueprint but this book outlines clearly how to measure, manage and monetize information as an asset. This will be the new "Tesla" concept book in the new information and economics arena.-Vijay Thiruvengadam, Executive Director for Decision Support and Analytics, University of Michigan Laney was one of the first experts to identify and call out the power of Big Data. Now, in Infonomics, Laney issues a call to action. This book is a welcome addition to the emerging body of serious literature on the power of data in an Age of Information.-Randy Bean, CEO and Founder of NewVantage Partners LLC, and thought-leader and contributor to Forbes, MIT Sloan Management Review, Harvard Business Review, and The Wall Street Journal. This book is essential for any CDO or aspiring CDO. More importantly it should be read by all CEO's who wish to lead a data driven business. The ideas, concepts and examples are well thought through and are rigorous. This will be perpetually on my shelf and on my recommended list.-Peter Jackson, Head of Data, Southern Water, UKI’ve seen how hard this is first hand to transform a business from a product/feature based organization to one that is not only data driven, but competes based on data assets. Infonomics is a great, comprehensive view on how to approach this change and all the considerations to account for through the journey. -Corey Ferengul, Executive-in-Residence, Hyde Park Venture PartnersHis book Infonomics, one of the most interesting I have reviewed in a long time, is about monetizing, managing, and measuring information as an asset for competitive advantage. (...) This type of holistic thinking is typical of business operations and facilitates the showcasing of how information can be put at the service of the business to create new value and economic growth.(...) The result is an impressive condensation of actionable knowledge that reads well and constitutes a deep source of inspiration and guidance for C-suite executives who care about the linkage between information and competitive advantage, improving how information is accessed and used, and realizing the actual and latent value of information assets.- Alessandro Berni, Computing ReviewsTable of ContentsPART I: MONETIZING INFORMATION AS AN ASSET; 1. Why Monetize Information; 2. Top Ways to Monetize Information; 3. Methods for Monetizing Information; 4. Analytics: The Engine of Information Monetization; PART II: MANAGING INFORMATION AS AN ASSET; 5. Information Management Maturity and Principles; 6. Information Supply Chains and Ecosystems; 7. Leveraging Information Asset Management Standards and Approaches; 8. Applied Asset Management for Improved Information Maturity; PART III: MEASURING INFORMATION AS AN ASSET; 9. Is Information an Asset?; 10. Who Owns the Information?; 11. Quantifying and Accounting for Information Assets; 12. Adapting Economic Principles for Information; 13. Infonomics Trends; APPENDIX; A. Information Management Maturity Challenges; B. Landmark Legal Rulings Related to Information Property Rights
£23.99
O'Reilly Media Aligned
Book Synopsis
£29.99
Harvard Business Review Press Supply Chain: The Insights You Need from Harvard
Book SynopsisDisruptions in the global supply chain put companies at a standstill.Supply and demand shocks. Labor shortages. International trade wars. As businesses and customers struggle to get the products they need from across the globe, manufacturers must reassess how they operate, from considering domestic suppliers to exploring new technologies. In Supply Chain: The Insights You Need from Harvard Business Review, articles by experts and researchers will help you understand the risks and identify solutions to these disruptions so that you can ensure a more resilient supply chain—without sacrificing competitive advantage.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.
£16.14
Oxford University Press Process Theory
Book SynopsisThe motivation for this book came out of a shared belief that what passed as ''theory'' in operations management (OM) was all too often inadequate. In one respect, OM scholars were bending over backwards to make theories from other fields fit our research problems. In another, questionable assumptions were being used to apply mathematics to OM problems. Neither proved a good match with what the authors'' had observed in practice. Successful operations were managed by considerations that were far more straightforward than much of what was being published.The authors of this book codify these practical considerations into a set of ten fundamental principles that bring together a century of operations management thinking. The authors then apply these principles to important topics such as process design, process improvement, the supply chain, new product development, project management, environmental sustainability, and the interfaces between operations management and other business schooTable of Contents1: The Discipline of Operations Management 2: The Process 3: Analyzing Processes 4: Variation, Capacity, and Throughput 5: Scale, Scope, and Complexity 6: Aligning Operations 7: Measuring Performance 8: Improving Processes 9: Coordinating Interfaces 10: The Principles of Operations Management Appendix A: The 10 Process Principles and Subprinciples Appendix B: Jargonbuster Appendix C: The Cost of Inventory Appendix D: Little's Law 204 Appendix E: Push Versus Pull Systems Appendix E: Basic Trade-Off Models Appendix F: The Kingman Formula Appendix G: Capability, Control, and Six Sigma
£36.09
CRC Press Concise Introduction to Logic and Set Theory
Book SynopsisThis book deals with two important branches of mathematics, namely, logic and set theory. Logic and set theory are closely related and play very crucial roles in the foundation of mathematics, and together produce several results in all of mathematics. The topics of logic and set theory are required in many areas of physical sciences, engineering, and technology. The book offers solved examples and exercises, and provides reasonable details to each topic discussed, for easy understanding. The book is designed for readers from various disciplines where mathematical logic and set theory play a crucial role. The book will be of interested to students and instructors in engineering, mathematics, computer science, and technology.Table of ContentsPreface. About Authors. Mathematical Logic. Set Theory. Relations. Functions. Cardinality of Sets. Bibliography. Index.
£142.50
Taylor & Francis Ltd Enterprise Alignment and Results
Book SynopsisTo succeed, an organization must cultivate management systems that effectively align their work and behaviors with principles and direction. These systems should be simple, comprehensible, actionable, and standardized. Establishing alignment in every value stream of an organization will ultimately create value for their customers and produce the desired results. This alignment stems from an understanding of why an organization exists, where it is going, and how it will get there. Enterprise Alignment and Results guides readers to their goal of enterprise-wide alignment by providing a deeper look at the Shingo Model. This book builds upon the previous books in the Shingo Model Series by continuing to define ideal behaviors and the systems that drive them and increasing understanding of fundamental beliefs and how to use behavioral benchmarks. As readers examine the principles of Create Constancy of Purpose, Think Systemically, and Create Value for theTable of ContentsContentsAcknowledgments..................................................................................xiEditor.................................................................................................... xiiiForeword................................................................................................ xvChapter 1 Introduction........................................................................ 1DISCOVER EXCELLENCE Workshop.....................................3CULTURAL ENABLERS Workshop........................................4CONTINUOUS IMPROVEMENT Workshop........................5ENTERPRISE ALIGNMENT & RESULTS Workshop..........5BUILD EXCELLENCE Workshop.............................................6Definition of Lean........................................................................7Chapter 2 The Dimensions.................................................................. 9Think Systemically.....................................................................13Create Constancy of Purpose...................................................13Chapter 3 Think Systemically............................................................ 15Is Think Systemically a Principle?.............................................17Is Think Systemically Universal?...............................................18Is Think Systemically Timeless? ...............................................19Does It Have Consequences? ...................................................19What Happens When This Principle Is Observed? ............. 20What Would Happen If …?.................................................21Is It Relevant to Operational Excellence? ...............................22How Does It Apply?...................................................................23Problem Solving .........................................................................27Huddles........................................................................................29Value Stream Mapping ............................................................ 30The Bonus System ..................................................................... 305 Whys........................................................................................32Examples of Ideal Behaviors.....................................................33Cogent Power Case Study ........................................................ 34Case Study: Cogent Power Inc.—Lean Story................... 34The Early Days: Learning Lean...................................... 34One Leader Wakes Up to the Opportunity...................36Culture, Behavior, and Sustainability............................38Behavioral Benchmarks ........................................................... 42The XYZ Widget Company................................................. 43Systems ........................................................................................49A Final Thought .........................................................................50Further Reading .........................................................................51What Does “Systemic” Mean?.............................................51“They” Assessment................................................................53Chapter 4 Create Constancy of Purpose........................................... 57Is Create Constancy of Purpose a Principle? ..........................58Is Create Constancy of Purpose Universal? ............................59Is It Timeless? .............................................................................59Does It Have Consequences? ...................................................59What Happens When This Principle Is Observed? ............. 605 Whys........................................................................................61Ozgene Case Study: “To advance humanity—inspirecuriosity”.....................................................................................63Clarity on What, Where, and Why......................................... 66A Filter........................................................................................ 68Does Constancy of Purpose mean that Nothing willChange?....................................................................................... 68Align Systems Around Purpose...............................................70The Policy Deployment System................................................71Standardized Daily Management System...............................73Auckland Council Pools and Leisure Case Study..................74Brief Overview of Auckland Council Pools and Leisure......74What Is the Purpose?............................................................75The Long-Term Plan 2012–2022..........................................76How Do You Align to the Purpose?....................................76What Is the Game Plan?.......................................................78Behavioral Benchmarks.............................................................79Commonwealth Bank of Australia Case Study:Embedding a Constancy of Purpose.......................................83“Catchballing”.............................................................................85Examples of Ideal Behaviors ................................................... 86Systems........................................................................................ 90Further Reading .........................................................................91Hoshin Kanri: Translating “Big Vision” fromStrategy to Execution............................................................91Part 1: Hoshin Kanri—Concept Origins.......................91Part 2: Hoshin Kanri—A Valuable Concept.................93Part 3: Hoshin Planning Applied...................................97Climbing the Hoshin Planning Ladder:Nuts and Bolts Facilitation...................................................98Summary...................................................................................102Create Constancy of Purpose............................................103Drowning in Opportunities...............................................105Chapter 5 Results: Create Value for the Customer......................... 109Create Value for the Customer...............................................110Is Create Value for the Customer a Principle?.......................111Is Create Value for the Customer Universal? ........................112Is It Timeless? ...........................................................................112Does It Have Consequences? .................................................112What Happens When This Principle Is Observed? ............1135 Whys......................................................................................113What Is Customer Value?........................................................115Airbus Australia Pacific Case Study......................................118The Organization......................................................................118VOC Objectives....................................................................... 120The Process .............................................................................. 120Stage 1: Confirm Purpose of the VOC .............................121Stage 2: Collect VOC Data .................................................121Stage 3: Analyze and Report VOC Data ..........................121Results....................................................................................... 122Behavioral Benchmarks.......................................................... 123Examples of Ideal Behaviors ................................................. 124ABC Steel Mill Case Study..................................................... 128You Get What You Measure...................................................129Systems ......................................................................................132Sichuan Toyota Case Study: Create Value for theCustomer...................................................................................133Introduction.........................................................................133Create Value for the Customer......................................... 134Definition........................................................................ 134Tools................................................................................. 134Examples......................................................................... 134Results........................................................................................136Examples of Shingo’s Successes.........................................136Discussion.................................................................................138Chapter 6 Lean Prescription at Denver Health: TheENTERPRISE ALIGNMENT Workshop Case Study.........139The Challenge............................................................................140Changing to a New System ....................................................142Chapter 7 Assessing the Enterprise Alignment and ResultsDimensions...................................................................... 147Preparations to Go & Observe................................................147The Shingo Assessment Process.............................................150The Shingo Prize as an Assessment Tool..............................150Chapter 8 Summary.......................................................................... 153Bibliography......................................................................................... 155Index..................................................................................................... 159
£39.99
Taylor & Francis Ltd Strategic IT Governance 2.0
Book SynopsisWeinzimer provides industry case studies of companies that have implemented multiple components of The Strategic IT Governance 2.0 model. These companies successfully leveraged collaboration between technology and the business to deliver technology projects that provide the best customer value, improve cost efficiencies, and create a governance culture across business areas. In his book, you will learn valuable lessons to implement an innovative governance model for your company. Ashley Pettit, CIO, and Senior Vice President, Enterprise Technology, State FarmIn Strategic IT Governance 2.0, Phil provides a number of exciting case studies of how CIOs are leveraging technology to innovate and create value. They are following Phil''s model, building strategic and tactical relationships within the business to drive technology growth strategies, collaborating with partners to improve customer service and increase value with process optimization and Trade Review"At the very heart of Strategic IT Governance 2.0 is the notion that there must be a fundamental balance and partnership between the business and IT teams. After nearly 40 years of working to deliver value through strategic IT, I’ve really only learned one thing for certain; When business and IT leaders are linked together in a bond of trust and joint goals, the job is pretty easy, and great things will happen."Rob Carter, Executive Vice President FedEx Information ServicesCIO and Co-President FedEx Services "Reading Phil Weinzimer’s new book Strategic IT Governance 2.0 is like taking a masters class from the top CIOs in the world. He has created an engaging and informative walk through the strategic imperative of governance driving business and IT alignment to maximize returns for people, processes, and technology. As IT continues to dominate strategic business portfolios, the timing of Phil’s book could not be better, and his emphasis on relationships and collaboration is particularly insightful."Tom MurphySenior Vice President of IT and University CIO, University of Pennsylvania "As a CIO, I’ve had the advantage of learning from Phil, and several of the CIOs he profiled in his last book. His frameworks and tools have been invaluable to my teams and me over the last several years! As we collectively move into the metaverse, Web3, and beyond the world, I do not doubt that Phil’s thinking on governance will become increasingly important. I encourage you to dig in and dig deep to avoid costly or disastrous leaps into the future tech for your company and take out of this the confidence to move forward with authority."Walt CarterChief Digital Officer and CIO, Homestar Financial, Corp. "Strategic IT Governance 2.0 is an essential read for today’s CIO and business leaders. Phil masterfully shares the experiences of several leaders and brings together the fundamental concepts of business value, leadership excellence, IT efficiency, and project/process excellence. This book is an excellent resource for IT and business leaders as it lays out a roadmap for collaboration and partnership or leveraging technology as a part of the enterprise strategy. Phil, you have done it again Great book!" Margaret BrisbaneCIO, Dade County Miami Florida "Phil Weinzimer’s Strategic IT Governance 2.0 is a playbook that defines a methodology, tools, and techniques, and numerous case studies for any organization that’s looking to drive customer value by getting the most out of their technology investments."Christopher G. BurgerFounder and Managing Director of Transform"Weinzimer reinforces the need for company executives to recognize IT Governance as a major challenge for success in Digital Transformation initiatives. Strategic IT Governance 2.0 provides great case study examples of CIOs and IT/Business teams working together that utilized the Strategic IT Governance 2.0 framework, methodology, and tools, to succeed at digital transformation initiatives."Tony SalvaggioCEO, CAI, Inc. Table of ContentsForeword 1: Ashley Pettit. Foreword 2: Dawn Kirschner-King. Acknowledgments. About the Author. 1. Introduction 2. The Changing Landscape: The Case for Change. 3. Strategic IT Governance 2.0: An Overview. 4. Digital Transformation Governance Model at Armstrong World Industries: Introduction. 5. How Armstorng World Industries Focus on Executive Sponsorship, Business/ IT Partnership, and Strategic Alignment in Governing Digital Acceleration Initiatives Improved Business Performance. 6. How Armstorng World Industries Focus Collaboration, Process Optimization, and Best Practice Metrics to Implement Digital Transformation Projects. 7. How State Farm Transformed its Governance Process to Improve Business Success. 8. How the State of Georgia Implemented a Governance Solution Saving Millions of Dollars Each Year. 9. How The CIO of an Agriculture Conglomerate Reinvented Its Governance Competencey to Improve Project Success. 10. How The State of New Jersey Applied an Innovative Governance Model to Create a Transparency Website to Track COVID-19 CARES Act Funding. 11. How a Raytheon Team Collaborated with Stakeholders to Improve Project Success. 12. How a Candy Confectionery Mastered a New Governance Model to Improve Business Performance. 13. How the CIO at Carestream Reinvented its Strategic IT Governance Competency to Improve Project Success. 14. How Miratech Implementing a Governance Methodology to Rescue a Failing Project. 15. How the State of Georgia Implemented a Governance Solution Saving Millions of Dollars Each Year. 16. How the Rochester, NY, CIO Improved Citizen Services with a Strategic Governance Process 17. A State CIO Shares Insights on the Importance of Strategic IT Governance. 18. How to Asess the Maturity of Your Company's Strategic IT Governance Competencies. 19. How to Anayze, Plan, and Implement Strategic IT Governance 2.0 Competencies in Your Company. 20. Final Thoughts.
£42.99
Taylor & Francis Ltd Project Marketing
Book SynopsisThis book is a comprehensive and practical guide to project marketing a crucial aspect of businesses worldwide. It encompasses a variety of key infrastructure projects such as roads, airports, ports, power, irrigation, commercial, and industrial buildings.The volume: Provides key definitions and discusses concepts such as segmentation, target marketing, positioning in projects, and organizational buyer behaviour. Draws and adapts from extant marketing theory and provides real-life case studies to demonstrate application of concepts. Focuses on project marketing logic, marketing mix, negotiation techniques, and strategies to aid contracting/subcontracting firms to realize better pricing and project profitability.An essential handbook for professional marketers and researchers, this book will be indispensable for B-Schools, project managers, entrepreneurs, infrastructure corporations, and start-ups. It will serve as a key text to foster hassle-free Trade Review"A must read for any BtoB marketer. The book develops a compelling process for marketing project business by combining strategic tools with network approaches. In addition, it is rich in Indian examples. Milind Trivikram Phadtare has achieved a tour de force with this work". Bernard Cova, Professor at Kedge Business School, France and founder of the International Network on Project Marketing. "Project marketing is an important global phenomenon often neglected in business research and teaching. For instance, there hasn't been a new international textbook on the topic for a long time. Prof. Milind Phadtare's new book thus fills this gap and provides an excellent practice-oriented review of the essentials of project marketing."Prof. Henrikki Tikkanen, D.Sc., Ph.D., Aalto University School of Business, Finland"This book is a very easy read, despite it addressing a very complex subject which includes the use of a lot of technical terms and industry jargon. The language is simple and easy to follow, content is crisply arranged, the sequencing is perfect, and the case studies have been carefully selected to bring home the learnings to the reader."This book is for anyone wanting to grasp the fundamentals of Project Marketing, and the steps to submitting a responsive offer/bid to the Client, with the objective of winning the order. The book covers the different contracting models, tender conditions, packaging philosophies, client expectations, analysis of risks and mitigations in executing the order, building up the cost estimates, and the steps to bid competitively for the work. I am happy to recommend this book as essential reading on Project Marketing."Rahul Shah, COO – Urban Infrastructure Tata Projects Ltd."I must congratulate Milind for his indepth research which is evident in his book entitled, Project Marketing: A Practical Approach. The aspects covered, the live illustrative examples and the explanatory diagrams have been penned with sublime clarity, technical correctness and a seamless flow, making it a bible of sorts for academic development and professional application.Having been involved in teaching Project Management and allied subjects for over two decades, I will certainly utilize the contents in my future endeavors, as there are very few books written on Project Marketing".Col. E J Sanchis, Management Consultant & Visiting Faculty "‘Project Marketing’ is a great guide for project contracting organisations who are keen to market their services to prospective clients. The book presents the peculiar characteristics of project marketing and highlights the aspects that are unique to project marketers offering construction and other services.The book analyses several variables that impact project marketing and various contexts that are relevant to the world of projects and would be useful to marketing managers who are new to this ecosystem.This book illustrates the positioning strategies that project marketers could employ while approaching potential clients in the public and private sector. This book explains how project marketers can understand the client’s buying behaviour and develop meaningful relationships with clients to foster trust and have positive interactions. The author also emphasizes the importance of harnessing organisational strengths and using differentiation vis-a-vis the competition to ensure success. The book relies on lucid explanations and practical examples to make the concepts clear."Prashant Mahajan, General Manager – Business Development Shapoorji Pallonji (Engineering & Construction).Table of ContentsList of FiguresPrefaceChapter 1: Understanding ProjectsChapter 2: Analyzing Project Marketing EnvironmentChapter 3: Segmentation, Target Marketing, and Positioning in Projects BusinessChapter 4: Organizational Buyer BehaviourChapter 5: Essentials of Project MarketingChapter 6: Marketing Mix for Project MarketingChapter 7: Project NegotiationsChapter 8: ConclusionIndex
£34.19
Taylor & Francis Ltd Food Supply Chain Management Building a
Book SynopsisThis fully updated new edition of a respected text retains the original's comprehensive and practical approach to food supply chain management, and introduces a global perspective and a wide range of new material. More than ever, this is the food supply chain management textbook. With an introduction that speaks to academic and non-academic audiences alike, the second edition of Food Supply Chain Management covers all-new topics such as cold chain management, last mile logistics, blockchain and traceability in the food supply chain, and the implications of global trade and climate change. Case studies examine the farm-to-table movement, sustainable co-ops, and more, with quick facts and mini-cases that are engaging and thought-provoking. This textbook is appropriate for upper-level undergraduate and postgraduate students of agricultural business, natural resources, and food science, as well as supply chain management students. Supporting online matTrade Review‘This is a well-researched and well written book that combines factual information with great pedagogical features. It provides students of the food supply chain with a wide repository of knowledge about the subject.’Dotun Adebanjo, Professor of Supply Chain Management at the University of Greenwich, UKTable of Contents1. Introduction to Food Supply Chain Management 2. Animal Protein Supply Chains 3. Seafood Supply Chains 4. Crop-based Supply Chains 5. Fruit & Vegetable Supply Chains 6. Food Manufacturing 7. Restaurant & Hospitality Industry 8. Food Retailing & Wholesaling 9. Food Safety & Quality 10. Purchasing & Logistics 11. Food Security & Humanitarian Relief 12. Sustainable Food Supply Chains & Certifications 13. Beverage Supply Chain Management 14. The Future of Food
£82.64
Taylor & Francis Ltd Complexity
Book SynopsisThis book interprets insights from the complexity sciences to explore seven types of complexity better to understand the predictable unpredictability of social life. Drawing on the natural and social sciences, it describes how complexity models are helpful but insufficient for our understanding of complex reality. Taking an interdisciplinary approach, the book develops a complex theory of action more consistent with our experience that our plans inevitably lead to unexpected outcomes, explains why we are both individuals and thoroughly social, and gives an account of why, no matter how clear our message, we may still be misunderstood. The book investigates what forms of knowledge are most helpful for thinking about complex experience, reflects on the way we exercise authority (leadership) and thinks through the ethical implications of trying to co-operate in a complex world. Taking complexity seriously poses a radical challenge to more orthodox theories of managing and leadinTrade Review"That our lives become increasingly complex is part of our common experience. How to navigate complexity, however, is another matter. It is here where we need reliable and insightful guides. Chris Mowles has provided such a brilliant guide. True to form, this is a multi-dimensional guide, ranging from the self, trough organizations, to the world at large. With every chapter, the reader is encouraged to complexify his/her understanding – new ideas and questions crop up, judgment is sharpened and a new sensibility emerges. This is an highly enlightening book fit for our challenging times." Haridimos Tsoukas, University of Cyprus and University of Warwick, UK. "Chris Mowles provides us with a useful antidote to the notion that complexity thinking can solve 'wicked problems'. This book takes seriously the social relations which shape organisations, and people's day to day lived experience. It provides readers with different ways of thinking about continuity and change, and some very practical ways in which managers and leaders can behave differently." Chris Roche, Professor of Development Practice and Director of the Institute for Human Security and Social Change at La Trobe University, Australia."Professor Mowles’ work offers those who care about organizational life the chance to consider the impossibility of controlling outcomes or predicting the future. Within his descriptions and stories of leading and participating, I have found a rewarding and refreshing invitation to pay more attention to the present, to value emotion, confusion or difference and be re-invigorated when collective thought and discovery result in changed minds and renewed agreements for action. " Cathy Risdon, Professor and Vice Chair, Director, Health Services, McMaster University, Hamilton, Canada"Over the past few years, there has been a major shift in the research culture of universities. Research fundamentally motivated by innate human curiosity has been subjugated to research driven by strategic objectives chosen by university management. Researchers are fired because they do not align with strategic objectives, because they dare to critique management orthodoxy. Chris Mowles’ book is extremely important because it resists this destructive trend and makes a serious contribution to keeping critical management traditions alive." Ralph Stacey, founder of the Doctor of Management programme at the University of Hertfordshire, UK"Complexity science is often presented as a superficial means of joining up dots. Not here. Complexity contributes to interrogating what is seemingly ‘obvious’ (e.g. individual sovereignty) or ‘normal’ (consumerism). Crucially, Mowles connects awareness of complexity to processes of critical reflection. He shows how, as a ‘key idea’, complexity can contribute to developing forms of action that are less naïve and self-defeating." Hugh Willmott, Professor of Management, City University London, UK"In this timely volume, Chris Mowles distils perhaps the most important lesson of complexity thinking: in an uncontrollable world, success comes less through our attempts to design it than through the quality of our participation in it. This book will lead you through the implications of this insight for many spheres of organizational and social life, from power and communication to self-understanding and judgment." Andrey Pavlov, Professor of Strategy and Performance, Cranfield University, UK"This book poses a radical challenge to more orthodox theories of managing and leading. Mowles takes this further by investigating what forms of knowledge are most helpful consistent with our experience that our plans inevitably lead to unexpected outcomes. Management is seen as an improvisational practice that can influence, but never control an uncontrollable world. There are ethical implications for both too much and too little authority." Peter Karnøe, Professor at the Department of Planning, Aalborg University, Copenhagen, Denmark."Why is it that we crave certainty when all around us we see unfathomable complexities? Chris Mowles argues that the models and frameworks that offer us the comforts of certainty can never fully answer this question. We must also develop social practices that guide us in taking resilient actions. He brings his argument vividly to life by drawing on examples from the global COVID-19 pandemic. Lessons learned are every bit as relevant to other crises, whether they are approaching, or indeed are already upon us." Barbara Simpson, Professor of Leadership and Organisational Dynamics, University of Strathclyde, UKTable of Contents1. Introduction: the predictable unpredictability of the world 2. Complex models: radical challenge to management orthodoxy 3. Complex action: the uncertain outcomes of individuals negotiating in groups 4. The complex self: the ‘I’, ‘me’ and ‘we’ 5. Complex communication: persuading and being persuaded 6. Complex knowledge, complex knowing 7. Complex authority: the leader in the group and the group in the leader 8. Complex ethics: widening our circle of concern 9. Conclusions: towards greater humility and humane ways of working
£32.99
CRC Press Product Lifecycle Management PLM
Book SynopsisAs featured on CNN, Forbes and Inc BookAuthority identifies and rates the best books in the world, based on recommendations by the world''s most successful business leaders and experts. Winning the spot of #19 out of 26 on the 2020 Bookauthority Best New Industrial Management Books of All Time. Winning the spot of #3 out of 8 on the 2021 Bookauthority Best New Industrial Management Books to Read in 2021. Winning the spot of #5 out of 11 on the 2021 Bookauthority Best New Product Design Books to Read in 2021. 2020 Taylor & Francis Award Winner for Outstanding Professional Book!Product Lifecycle Management (PLM): A Digital Journey Using Industrial Internet of Things (IIot) provides a summary of the essential topics of Product Lifecycle Management (PLM) and the Industrial Internet of Things (IIoT) in the era of IndustTable of Contents1. PLM Components. 2. PLM Ecosystem. 3. Evolution of IIoT. 4. Smart Product Development. 5. Convergence of PLM with IIoT. 6. Industry 4.0 Technologies That Enhance PLM. 7. PLM Using IIoT Use Case. Index.
£91.99
CRC Press Enterprise Level Security 2
Book SynopsisEnterprise Level Security 2: Advanced Topics in an Uncertain World follows on from the authorsâ first book on Enterprise Level Security (ELS), which covered the basic concepts of ELS and the discoveries made during the first eight years of its development. This book follows on from this to give a discussion of advanced topics and solutions, derived from 16 years of research, pilots, and operational trials in putting an enterprise system together. The chapters cover specific advanced topics derived from painful mistakes and numerous revisions of processes. This book covers many of the topics omitted from the first book including multi-factor authentication, cloud key management, enterprise change management, entity veracity, homomorphic computing, device management, mobile ad hoc, big data, mediation, and several other topics. The ELS model of enterprise security is endorsed by the Secretary of the Air Force for Air Force computing systems and isTable of ContentsChapter 1. The First 16 Years. 1.1 The Beginning of Enterprise Level Security (ELS). 1.2 Design Principles. 1.3 Key Concepts. 1.4 Implementation. Chapter 2. A Brief Review of the Initial Book. 2.1 Security Principles. 2.2 ELS Framework. Chapter 3. Minimal Requirements for the Advanced Topics. 3.1 Needed Capabilities. 3.2 Creating an Attribute Store. 3.3 Registering a Service. 3.4 Computing Claims. 3.5 User Convenience Services. 3.6 The Enterprise Attribute Ecosystem. 3.7 Summary. Identity and Access Advanced Topics. Chapter 4. Identity Claims in High Assurance. 4.1 Who Are You?. 4.2 Entity Vetting. 4.3 Naming. 4.4 Key and Credential Generation. 4.5 Key and Credential Access Control. 4.6 Key and Credential Management. 4.7 Key and Credential Uses. 4.8 Some Other Considerations. Chapter 5. Cloud Key Management. 5.1 Clouds. 5.2 ELS in a Private Cloud. 5.3 The Public Cloud Challenge. 5.4 Potential Hybrid Cloud Solutions. 5.5 Proposed Secure Solutions. 5.6 Implementation. 5.7 Cloud Key Management Summary. Chapter 6. Enhanced Assurance Needs. 6.1 Enhanced Identity Issues. 6.2 Scale of Identity Assurance. 6.3 Implementing the Identity Assurance Requirement. 6.4 Additional Requirements. 6.5 Enhanced Assurance Summary. Chapter 7. Temporary Certificates. 7.1 Users That Do Not Have a PIV.. 7.2 Non-PIV STS/CA-Issued Certificate. 7.3 Required Additional Elements. 7.4 Precluding the Use of Temporary Certificates. 7.5 Temporary Certificate Summary. Chapter 8. Derived Certificates on Mobile Devices. 8.1 Derived Credentials. 8.2 Authentication with the Derived Credential. 8.3 Encryption with the Derived Credential. 8.4 Security Considerations. 8.5 Certificate Management. Chapter 9. Veracity and Counter Claims. 9.1 The Insider Threat. 9.2 Integrity, Reputation, and Veracity. 9.3 Measuring Veracity. 9.4 Creating a Model & Counter-Claims. 9.5 Veracity and Counter-Claims Summary. Chapter 10. Delegation of Access and Privilege. 10.1 Access and Privilege. 10.2 Delegation Principles. 10.3 ELS Delegation. 10.4 Delegation Summary. Chapter 11. Escalation of Privilege. 11.1 Context for Escalation. 11.2 Access and Privilege Escalation. 11.3 Planning for Escalation. 11.4 Invoking Escalation. 11.5 Escalation Implementation within ELS. 11.6 Accountability. 11.7 Escalation Summary. Chapter 12. Federation. 12.1 Federation Technical Considerations. 12.2 Federation Trust Considerations. 12.3 Federation Conclusions. ELS Extensions – Content Management. Chapter 13. Content Object Uniqueness for Forensics. 13.1 Exfiltration in Complex Systems. 13.2 Product Identifiers. 13.3 Hidden Messages. 13.4 Content Management. 13.5 Content Object Summary. Chapter 14. Homomorphic Encryption. 14.1 Full Homomorphic Encryption (FHE) 14.2 Partial Homomorphic Encryption (PHE) 14.3 PHE Performance Evaluation. 14.4 Homomorphic Encryption Conclusions. ELS Extensions – Data Aggregation. Chapter 15. Access and Privilege in Big Data Analysis. 15.1 Big Data Access. 15.2 Big Data Related Work. 15.3 Big Data with ELS. 15.4 Big Data Summary. Chapter 16. Data Mediation 16.1 Maintaining Security with Data Mediation. 16.2 The Mediation Issue. 16.3 Approaches. 16.4 Choosing a Solution. 16.5 Mediation Summary. ELS Extensions – Mobile Devices. Chapter 17. Mobile Ad Hoc 17.1 Mobile Ad Hoc Implementations. 17.2 Network Service Descriptions. 17.3 Other Considerations. 17.4 Mobile Ad Hoc Summary. Chapter 18. Endpoint Device Management 18.1 Endpoint Device Choices. 18.2 Endpoint Device Management ELS Extensions – Other Topics. Chapter 19. Endpoint Agent Architecture 19.1 Agent Architecture. 19.2 Related Work. 19.3 ELS Agent Methods. 19.4 Endpoint Agent Results. 19.5 Endpoint Agent Conclusions. 19.6 Endpoint Agent Extensions. Chapter 20. Ports and Protocols 20.1 Introduction. 20.2 Communication Models. 20.3 Ports in Transport Protocols. 20.4 Threats Considered. 20.5 Assigning Ports and Protocols. 20.6 Server Configurations. 20.7 Firewalls and Port Blocking. 20.8 Application Firewalls. 20.9 Network Firewalls in ELS. 20.10 Endpoint Protection in ELS. 20.11 Handling and Inspection of Traffic. 20.12 Additional Security Hardening. Chapter 21. Asynchronous Messaging 21.1 Why Asynchronous Messaging?. 21.2 Prior Work. 21.3 Asynchronous Messaging Security. 21.4 PSS Rock and Jewel 21.5 Summary. Chapter 22. Virtual Application Data Center 22.1 Introduction. 22.2 Enterprise Level Security and VADC Concepts. 22.3 VADC Implementation. 22.4 Resource Utilization. 22.5 Distributed Benefits and Challenges. 22.6 Virtual Application Conclusions. Chapter 23. Managing System Changes 23.1 System Change. 23.2 Current Approaches. 23.3 The Vision. 23.4 Realizing the Vision. 23.5 Moving into the Future. 23.6 Managing Information Technology Changes. Chapter 24. Concluding Remarks 24.1 Staying Secure in an Uncertain World. 24.2 The Model is Important 24.3 Zero Trust Architecture. 24.4 Computing Efficiencies. 24.5 Current Full ELS System.. 24.6 Future Directions. References and Bibliography. Acronyms. Index.
£40.84
CRC Press Reliability and Maintenance Modeling with
Book SynopsisReliability and maintenance modeling with optimization is the most fundamental and interdisciplinary research area that can be applied to every technical and management field. Reliability and Maintenance Modeling with Optimization: Advances and Applications aims at providing the most recent advances and achievements in reliability and maintenance.The book discusses replacement, repair, and inspection, offers estimation and statistical tests, covers accelerated life testing, explores warranty analysis manufacturing, and includes service reliability.The targeted readers are researchers interested in reliability and maintenance engineering. The book can serve as supplemental reading in professional seminars for engineers, designers, project managers, and graduate students.Table of Contents1. Nine Memorial Research Works. 2. Replacement First and Last Policies with Random Times for Redundant Systems. 3. Backup Policies with Random Data Updates. 4. An Optimal Age Replacement Policy for a Reparable System Consisting of Main and Auxiliary Subsystems. 5. Extended replacement policy in damage models. 6. Optimal Checking Policy for a Server System with Cyber Attack. 7. Reliability Analysis of Congestion Control Scheme with Code Error Correction Methods. 8. The Optimal Design of Consecutive-k Systems. 9. Optimal Social Infrastructure Maintenance Models. 10. Optimal Maintenance Problem with OSS-Oriented EVM for OSS Project. 11. Reliability Assessment Model Based on Wiener Process Considering Network Environment for Edge Computing. 12. Approximated Estimation of Software Target Failure Measures Conforming IEC 61508. 13. Phase-Type Expansion of Markov Regenerative Processes and Its Application to Reliability Problems. 14. A Hybrid Model Fitting Framework considering Accuracy and Performance. 15. Alternating α-Series Process. 16. Optimum Staggered Testing Strategy for Redundant Safety Instrumented Systems with Different Testing Intervals. 17. Modules Of Multi-State Systems - Introduction To Three Modules Theorem. 18. A postponed repair model for a mission-based system based on a three-stage failure process.
£130.50
Taylor & Francis Ltd Introduction to Industrial Automation
Book SynopsisThis book provides an extended overview and fundamental knowledge in industrial automation, while building the necessary knowledge level for further specialization in advanced concepts of industrial automation. It covers a number of central concepts of industrial automation, such as basic automation elements, hardware components for automation and process control, the latch principle, industrial automation synthesis, logical design for automation, electropneumatic automation, industrial networks, basic programming in PLC, and PID in the industry.Table of ContentsIntroduction to Automation. Hardware Components for Automation and Process Control. Industrial Automation Synthesis. Logical Design of Industrial Automation. Basic Components of Electro Pneumatic Automation. Industrial Networks. Basic Programming Principles of PLCs Author. PID Control in the Industry.
£44.99
Taylor & Francis Ltd Data Analytics for Business
Book SynopsisData analytics underpin our modern data-driven economy. This textbook explains the relevance of data analytics at the firm and industry levels, tracing the evolution and key components of the field, and showing how data analytics insights can be leveraged for business results. The first section of the text covers key topics such as data analytics tools, data mining, business intelligence, customer relationship management, and cybersecurity. The chapters then take an industry focus, exploring how data analytics can be used in particular settings to strengthen business decision-making. A range of sectors are examined, including financial services, accounting, marketing, sport, health care, retail, transport, and education. With industry case studies, clear definitions of terminology, and no background knowledge required, this text supports students in gaining a solid understanding of data analytics and its practical applications. PowerPoint slides, a test bank of quesTable of Contents1 History and Evolution of Data Analytics 2 Data Mining and Analytics 3 Data Analytics Tools 4 Business Analytics and Intelligence 5 Customer Relationship Analytics, Cloud Computing, Blockchain, and Cognitive Computing 6 Cybersecurity and Data Analytics 7 Data Analytics and the Retail Industry 8 Data Analytics in the Financial Services Industry 9 Data Analytics in the Sports Industry 10 Data Analytics in the Accounting Industry 11 Data Analytics in the Medical Industry 12 Data Analytics in the Manufacturing Industry 13 Data Analytics in the Marketing Industry 14 Data Analytics in the Transportation Industry 15 Data Analytics in Education
£39.99
Taylor & Francis Information Systems
Book SynopsisThis book captures a range of important developments that have occurred in Information Systems over the last forty years, with a particular focus on India and the developing world. Over this time, Information and Communications Technology (ICT) and Information Systems (IS) have come to play a critical role in supporting, complementing and automating managerial decisions, shaping and transforming industries, and contributing to deep societal and economic change. This volume examines a range of topics for those interested in the adoption and use of these technologies across varied situations. It combines empirical studies on the application and impact of IS with commentaries, debates and insights on the transformative role that IT and the IT industry have played, and continue to play, within India as well as globally. The book draws attention to issues and challenges that organizations grapple with in tech-enabled environments, and provides insights on the role of autTable of ContentsList of Figures. List of Tables. Foreword. Preface. Contributors.1. Information Systems in India: dare to Cross.Part 1 Technology in action: an Indian perspective. 2. Automation and computers: hasten slowly. 3. Information and communication yechnologies in India: outweighing negatives in development. 4. Information and Communication Technology (ICT) in India: a reality check.Part 2 Adoption of technology: issues and challenges. 5. E-Government in India. 6. Internet based distribution systems: a framework for adoption. 7. Trust and its determinants in internet banking: a study of private sector banks in India. 8. Structuring IT function: imperative for the new millennium.Part 3 Behavioural issues in the IT industry. 9. Collaborative tools and virtual team effectiveness: an inductively derived approach in India’s software sector. 10. Turnover intentions amongst women BPO professionals: role of organizational and personal factors.Part 4 Systems theory-based methodologies. 11. The system dynamics paradigm. 12. The system dynamics paradigm: applications in management and policy. 13. Option trading in a fuzzy framework.Part 5 The challenges of electronic globalization. 14. Borderless bits: electronic globalization in a volatile global world. 15. The classical continuity of electronic globalization. 16. Preparing for electronic globalization.
£39.99
Taylor & Francis Ltd An Introduction to Cybernetic Synergy Improving
Book SynopsisCybernetics is about having a goal and taking action to achieve that goal. Knowing whether you have reached your goal (or at least are getting closer to it) requires feedback, a concept that was made rigorous by cybernetics. The subject of Cybernetic Synergy, although emanating from a socio-economic experiment of economic control by cybernetic means in Chile in the early 1970s, has never been approached as an applied subject in its own right. Indeed, the subject of applied cybernetics has never been addressed as a separate issue, although it has been shown that the overall subject of cybernetics applies to a wide range of disciplines, from biology to business via mathematics and engineering. Cybernetic synergy is the study of relationships and controls of and between corporate entities, on an external basis, and departments within corporate entities, on an internal basis. It concerns the decision-making process, and how decisions can be made based on feedback from any Table of ContentsCYBERNETIC SYNERGY1 – INTRODUCTION TO CYBERNETICS 2 – A BRIEF HISTORY OF CYBERNETICS 3 – THE VIABLE SYSTEMS MODEL 4 – INPUT, OUTPUT AND DECISION SUPPORT 5– MANAGEMENT CYBERNETICS AND FEEDBACK 6– ECONOMIC CYBERNETICS 7 – NEURAL NETWORKS, CONNECTIVITY, VARIETIES AND THE RATIONALE BEHIND THE VSM 8 – CYBERNETICS AND THE SUPPLY CHAIIN 9 – CYBERNETICS AND QUALITY CONTROL 10 – THE RELATIONSHIP BETWEEN CYBERNETICS AND AEO 11 – CONCLUSIONS
£47.49
Taylor & Francis Ltd (Sales) Root Cause Analysis
Book SynopsisThis book comprehensively outlines what a holistic and effective Root Cause Analysis (RCA) system looks like. From the designing of the support infrastructure to the measuring of effectiveness on the bottom-line, this book provides the blueprint for making it happen. While traditionally RCA is viewed as a reactive tool, the authors will show how it can be applied proactively to prevent failures from occurring in the first place. RCA is a key element of any successful Reliability Engineering initiative. Such initiatives are comprised of equipment, process and human reliability foundations. Human reliability is critical to the success of a true RCA approach. This book explores the anatomy of a failure (undesirable outcome) as well as a potential failure (high risks). Virtually all failures are triggered by errors of omission or commission by human beings. The methodologies described in this book are applicable to any industry because the focus is on the human being''s ability tTrade ReviewRead full review at https://www.linkedin.com/pulse/root-cause-analysis-improving-performance-bottom-line-sanya-mathura/Table of Contents1. Introduction to the PROACT Root Cause Analysis (RCA) Work Process. 2. Introduction to Root Cause Analysis. 3. Creating the Environment to Succeed. 4. Failure Classification. 5. Preserving Event Data. 6. Ordering the Analysis Team. 7. Analyzing the Data. 8. Communicating Recommendations & Findings. 9. Tracking for Bottom-Line Results. 10. Proactive Human Error Reduction Techniques (HERT). 11. The Role of RCA in Reliability and Safety. 12. RCA Investigation Management System. 13. Root Cause Analysis Case Histories.
£999.99
