Description
Book SynopsisAll project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that
Trade Review"This volume makes good use of real-life examples/case studies and provides practical steps and tips to engaging, and maintaining that engagement, with differing types of stakeholders. The book works by raising issues and then offering practical solutions and therefore is positioned to be a handy reference guide. "
Barry Spruce, The Project Times
Table of ContentsContents: Preface; Project stakeholders; The project sponsor; The project team; External clients and contractors; Internal customers and gatekeepers; Conclusion; Bibliography; Index.
