Occupational and industrial psychology Books

Book SynopsisWorking with teams, leading teams and being a member of a team is part of everyday working life for most of us. Through the lens of a team coaching case study, this book considers the development journey of a team and system influences over a three-year period. Readers are invited to walk in the shoes of the team, the team leader, the organisation, the team coach and the coach's supervision and support networks, providing a unique insight into team coaching and development that goes beyond the traditional focus on the coach's perspective. Helen Zink uses her considerable experience as a leadership and team growth coach, and leader to illustrate how team coaching interventions can be combined with other disciplines such as positive psychology, change management and strategic implementation in effective ways. The book takes a pracademic approach, showing how theories, models and best practice are applied to a real case and highlighting both the successes and challenges experienTrade Review'Helen Zink provides a fascinating story that shows how team coaching not only transforms the teams relationship to itself but impacts the wider organization and their stakeholders. She helps the reader look at the work through many different perspectives. A great addition to the team coaching literature.'Professor Peter Hawkins, Ph.D., Chairman of Renewal Associates International, Emeritus Professor of Leadership and Global thought leader and author in Systemic Team Coaching'Helen Zink offers a unique insight into team coaching in this single case study. By diving deep into a single case, the book is able to offer insights as the team develops over time and also offers multiple perspectives, giving voice to different characters. This is team coaching under the microscope, which gives the reader a richer, deeper and fuller experience of the complexities and intricacies of coaching a team.' Professor Jonathan Passmore, Ph.D., Director of Coaching and Behavioural Change, Henley Business School, UK, and Senior Vice President CoachHub'This book is courageous, unique, insightful and a must read for anyone interested in teams. It is fascinating to read five different and illuminating viewpoints, told in their own words and to pick up on some of the, at times, unspoken tensions. This "warts and all" story shows honesty, integrity and vulnerability of the author and other contributors, and I applaud, admire and respect the unique scope this affords us as readers.'Eve Turner, Master Executive Coach, coach supervisor, researcher and author, past chair APECS (Association for Professional Executive Coaching and Supervision), founder of the Global Supervisors’ Network and co-founder Climate Coaching Alliance'The concept of this book is an interesting one. It offers a multi-dimensional perspective on team coaching over three years using perspectives from different participants…The book offers a comprehensive and unique insight into coaching a team for performance. It applies team coaching theories, models and best practice along with successes, failures and insights gained…This book offers valuable insights, based on a longitudinal case study, of the challenges and rewards of coaching and how HR can have an influence over strategy and make a significant contribution to organisational performance.'This review is by Lynne Allison, an industrial and organisational psychologist, and was written as part of hrnz.magazine’s - Summer 2023 issue (Volume 28 No 4). Read the full review here: https://issuu.com/hrnz.magazine/docs/hrm-0004_hrnz_magazine_summer_2023_issuuTable of Contents1. IntroductionSection A – Background2. Context3. ApproachSection B - Five Perspectives4. Team perspective5. Leader perspective6. Function and Organisation perspective7. Coach perspective 8. Supervision and Other Support perspectiveSection C – Insights9. Comparing perspectives – Similarities10. Comparing perspectives – Differences11. The future12. Conclusion

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Book SynopsisLeadership on a Blockchain: What Asia Can Teach Us About Networked Leadership is an authoritative text that goes to the foremost digitally connected markets of the world in Asia, and accounts for how leaders and teams are exercising leadership Darwinism to adapt for agility and connectivity.The book begins by offering a contextual grounding for new leadership ideas to emerge. It contends that a new geography of leadership is unfolding as the world shifts away from unified globalist ideology and a dominant Western view of leadership. It moves on to describe how Asia is uniquely placed to become the leadership sandbox for the future. It accounts for how leaders and teams are exercising leadership Darwinism to adapt for agility and connectivity. To facilitate learning for the readers, this book includes creatives features such as the following: An abbreviated history of significant leadership milestones in the last century A leadership mTrade Review"The world has become overwhelmingly complex, and new models of leadership are required. In Leadership on a Blockchain, Dr. Corbett expertly, succinctly, and with deep insight details the future of leadership: distributed, connected, and networked." Professor George Siemens, Centre for Change and Complexity in Learning, University of South Australia, Australia "Dr. Corbett’s idea of Leadership on a Blockchain is a winning model for new-age leaders. It promotes the idea of distributed leadership, which is key to building the right culture in the digital age. The book is deeply strategic and highly actionable." Dheeraj Sinha, CEO, Leo Burnett South Asia; Chairman, BBH, India "Leadership on a Blockchain is a rallying cry to redefine leadership: no longer personified in a singular senior individual; it is instead an organization-wide system of distributed decision-making, expertise, and empowerment. With the accelerated economic, technological, and social change, never has this new idea of leadership been more critical to success." Justin Halim, Expert Partner, Bain & Company Southeast Asia, Singapore Table of ContentsForeword Series Editor Foreword Acknowledgments Preface Introduction Path To This Book Research Overview Methodology Study Sample Data Collection Data Analysis Limitations Language Structure of the book Leadership Provocations Provocation #1: Everyone Is a Leader Provocation #2: Leadership Manifests a Zeitgeist Provocation #3: Leadership Requires Emotion Provocation #4: Leadership for Connected Consciousness Why Leadership on a Blockchain? The Essence of Networked Leadership Inspiring New Meaning Part One: A New Geography of Leadership Introduction Chapter 1: A Shifting Leadership Ideology Abbreviated History of Leadership Theories Trendlines Affecting Contemporary Leadership Ideology Chapter 2: The Rise of Asia New Economic Powerhouse Leadership Experimentation Leadership Divergence Chapter 3: The Network Imperative Decentralization Transparency Organic Organizational Systems Networked Learning Conclusion Part Two: Asia – Future Leadership Sandbox Introduction Chapter 4: Networking Culture Holism of Thought Morality, Harmony, and Collectivism Family and Community Networking Technology Networked Youth Chapter 5: Leadership Darwinism Complexity, Disruption, and Uncertainty The COVID-19 Shock Generational Divide Chapter 6: Networked Leadership Emerging Leadership Phenomenon Blockchain Principles Conclusion Part Three: Lessons For Global Leaders Introduction Chapter 7: An Evolving Leadership Construct Leadership’s Marked Inflection Points in the Last Decade Leadership Through Connectivity and Purpose The Changing Roles of Leaders & Followers Chapter 8: Leadership Manifesto for the Digital Age A New Understanding of Leadership New Leadership Practices New Leadership Process New End Game for Leadership A Leadership Renaissance Chapter 9: Practitioner Starter Kit Developing A Team-based Mental Model of Leadership Encouraging Decentralized Organizational Governance Understanding The Repercussions of Blockchain on Organizations Conclusion Conclusion

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Book SynopsisWhat is leadership, and why is it so important? In what ways does it look very different in different contexts, and in what ways does it look the same? Malcolm Murfett brings together a range of emerging and established scholars to examine these questions in light of some of the mid-twentieth century's most intriguing national leaders.In a series of striking biographical chapters, lessons are drawn from the apartheid era in South Africa, Lee's remarkable socio-economic transformation of Singapore, Castro's revolutionary overhauling of Cuba, and the playing out of Bandaranaike's populist agenda in Sri Lanka. The book illuminates what Brezhnev and Nixon were looking for in the Cold War and what happened when the people turned against Nyerere in Tanzania, the Shah in Iran, and Ceausescu in Romania. These case studies address what leadership meant for the individuals whose record in power is being examined. These are not idealised portraits of how to do leadership' but warts-and-Table of ContentsForeword 1. "Leadership in Apartheid South Africa: The Impact of Dr. Henrik Verwoerd and B.J. Vorster" 2. "Lee Kuan Yew: From Political Insurgent to National Manager" 3. "Fidel Castro – The Eternal Leader of a Revolution or the Leader of an Eternal Revolution?" 4. "The Unlikely Prime Minister: Rethinking Sirimavo Bandaranaike’s Leadership in a Bipolar Nation and World" 5. "Julius Nyerere: African Leadership as a Moral Project" 6. "Leonid Brezhnev: Rule Through Trust and Care" 7. “Nicolae Ceauşescu: Interpreting a National Stalinist” 8. "The Rise and Fall of Richard Nixon" 9. "Mohammad Reza Shah Pahlavi: A Moderniser Challenged by Islamists and Leftists" Coda

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Book SynopsisAir shows are high-risk activities that must be conducted with careful thought towards the general public, spectators, and flying and nonflying participants to ensure that the activity is as safe as reasonably possible. The impromptu, ad hoc, unrehearsed or unplanned must never be attempted. This book offers a holistic overview of the state of safety, including safety cultural variables, safety risk parameters, and human performance factors, in the international air show community. This book aims to close the knowledge gap on safety management in air shows. It imparts to the aviation sector and other high-risk and high-performance industries the experience and knowledge that airshow performers have gained regarding risk assessment, psychological aspects, and mindfulness techniques used for safe and effective performances. The book highlights how resilient safety culture can change the air show community''s mentality to deliver safer and more spectacular air show events and prTrade Review"The analysis of the obvious professionalism airshow performers need to have, especially in the context of safety, is extended by the author to risk management and psychological factors. This addition, based on his extensive experience as a display pilot, a display director, and a coach, will inspire the airshow world."- Gilbert Buekenberghs Honorary Chairman of the European Airshow Council, ICAS Sword of Excellence Recipient, Airshow Organizer 1975-2023"Airshow World is governed by 2 key words Quality and Safety…I don’t know which to name first because one does not work without the other…I was privileged to meet Manolis when he strongly involved himself in helping me organize a display of my Jet Team in Athens….since that day, his dedication to promoting Quality and Safety of Airshows has been superb !!! Especially through his research and involvement in EAC…For sure, this book will become a reference and a source of inspiration for future generations of Display Pilots."- Jacques Bothelin, French Aerobatic Jet Team Leader, Honorary Board Member European Airshow Council Table of Contents1. The Evolution of Air Show Performers 2. Risk Management 3. Air Show Culture 4. Psychological Factors 5. Mindfulness 6. Epic Survivals 7. The Evolution of Air Shows: From Thrilling Spectacle to Safe and Sustainable Exhibition 8. Concluding Remarks

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Book SynopsisThrough a series of in-depth interviews with Tavistock thinkers across three generations, this volume illustrates the practice and application of the systems psychodynamics paradigm to organisational development consultancy, research and training.Across 28 stimulating interviews with a group of international consultants, interviewees present a critical appraisal of the systems psychodynamics paradigm and its application to present-day social and organisational difficulties. By using a narrative interpretive method, the interviewers attend to the historical, psychosocial and biographical dynamics of the interviewees' approaches and methods of work, and address several areas of organisational consultancy. These include organisational design, the division of labour, levels of authority and reporting relationships; the nature of work tasks, processes and activities; primary tasks and the inevitable unconscious dynamics within systems and individuals.The multi-disciplinary Trade Review‘This is a milestone publication - the outstanding chronicle to date of the multiple journeys of three generations engaged in systems psychodynamics. The book is bold and ambitious in its undertaking, yet neither presumptive nor prescriptive in its findings, letting breathe its selection of contributions, richly fertile and challenging in its depth and breadth of perspectives. The trilogy that Sher and Lawlor have produced is radically shifting the paradigm through which specialists and non-specialists have grown accustomed to understanding the worlds of psychology, psychoanalysis, work and consultancy. Group relations has had a decisive effect in helping us to appreciate that we are social selves, contributing to and shaped by the environments and systems in which we take up our roles. This work brings into sharper relief the object of study that we can call socioanalysis- the object is neither the individual nor an aggregate or average. The book itself when used to stimulate reflection and discussion will prove to be more than the sum of its parts. As learning is applied to different contexts of use, readers can draw out fresh and emerging narratives, which adapt to and evolve with experience. ost volumes of this type ossify, over-simplify or over-compartmentalise learning. This book has integrity: it lives the reality of the practice it documents and seeks to understand. It achieves that rare feat of deepening understanding yet sustaining curiosity and keeping alive our sense that work in this field is far from done. It is a work of immense skill and sophistication, carefully curated and elegantly woven with thinking evolving through open questions and honest and considered reflection. It is gently and evenly paced so that each contribution can be appreciated both in its own right and in relation to other work. In so far as the question of what makes a Tavistockian can be answered, this book provides deeply inspiring insights from a community of practice influenced by, and continually developing, Tavistock approaches, methodologies and training.’Lucian Hudson, professor Lucian J. Hudson MA (Oxon) Cert (TIHR) FRSA; chair of Council, The Tavistock Institute of Human Relations ‘In our working lives we all go about our business - as managers, leaders, nurses, consultants or whatever - within a world of ideas about what matters, what deserves attention and where the energy is to be found. These inner sense-making worlds are never entirely coherent, and systems-psychodynamics is one such world that is particularly suited to addressing the incoherent aspects - between desire and reality, conscious and unconscious, inspiring and deadening aspects of work. This invaluable collection of interviews gives us many perspectives on what it’s like to work within this world; and will be of immense value (not a contradiction) to anyone approaching systems-psychodynamics consultancy as client, researcher or consultant.’Jonathan Gosling, emeritus professor of Leadership, University of Exeter, UK; consultant with Pelumbra; non-exec director of DACS and Art360‘David Lawlor and Mannie Sher have produced an outstanding book in the field of organisational and system psychodynamics. It comprises a large number of verbatim interviews with leading consultancy theorists and practitioners from the past and present. It is extremely readable, and with some fascinating views of people like Wilfred Bion, Eric Miller, Eric Trist, Harold Bridger and many more. A must-read by all organisational psychologists, management consultants and anybody interested in the psychodynamics of groups and organisations. You won’t want to miss this book!’Sir Cary Cooper, CBE, 50th professor of Organizational Psychology & Health, ALLIANCE Manchester Business School, University of Manchester‘This collection offers unique insights to any consultant, practitioner or scholar interested in the development and significance of the Tavistock tradition of consulting to organisations. It brings together a fascinating range of first-person accounts from leading figures who have used systems psychodynamic insights into organisations grappling with the problems and contradictions of human organising. Concepts such as social defences, role, boundary, and countertransference come vividly to life, as three generations of scholarly practitioners illustrate in conversation how they have worked with organisations. Across this engaging and beautifully curated collection, we can see how over the years systemic psychodynamic thinking has been combined with other strands of theory and practical technique. We also learn about the varied backgrounds and motivations that have brought people to work in this way. A stimulating read at a time when there are so many pressing and difficult issues to be tackled in the world.’Richard Holti, professor of Professional Learning, The Open University Table of ContentsForeword by Susan Long Section One: The Early Pioneers 1. Wilfred Bion 2. Harold Bridger 3. Isabel Menzies Lyth 4. Eric Tryst Section Two: The Second Generation 5. David Armstrong 6. Tim Dartington 7. Shmuel Erlich and Mira Erlich-Ginor 8. Larry Hirschhorn 9. Olya Khaleelee 10. Jim Krantz 11. Gordon Lawrence 12. Susan Long 13. Eric Miller 14. Jean Neumann 15. Anton Obholzer 16. Ed Shapiro Section Three: The Third Generation 17. Eliat Aram 18. Leslie Brissett 19. Camilla Child 20. Karen Izod 21. Marisa Guerin 22. Hüseyin Özdemir Section Four: The Client's Voice 23. Stephen Otter 24. Peter Wennink

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Book SynopsisWithin The Craft of the Secure Base Coach, the authors take a new and combined approach to the professions of coaching and counselling to provide a guide for professionals wanting to better assist individuals and teams in periods of transition.Based on up-to-date scientific insights, and grounded in concepts from attachment theory, this book explores the themes of life transition based on the authors' own Transition Cycle model, and how professional coaches and counsellors can become a secure base for their clients during sometimes traumatic and transitional periods in their lives. Consisting of two parts, the first part of this book focuses on how to become a secure base coach, using case studies to illustrate how readers can affect real change with their clients when providing humanity and proximity to the professional relationship. The second part provides a more practical guide to working with individuals and groups, and how to apply the themes of the Transition Cy

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Book SynopsisIn a global climate of increasing complexity and uncertainty, there have been calls for a more responsible form of leadership in business and society. The relationship between kindness and leadership is therefore a topic of fundamental importance for our well-being as individuals, for the success of our organisations, and for the future of our global community. Kindness in Leadership is one of the first books to explore both the concept and practice of kindness in leadership and consider them in different societal and organisational settings. Its uniqueness lies in combining an innovative mix of personal views from leaders with explorations of organisational philosophies and practices. It opens with a definition of kindness and its contours and underpinnings. It then explores the importance of kindness within different organisations, parts of the world, economic strata, age groups and genders, drawing on research on organisational compassion and neuroscience. In order Trade Review"There is too little attention given to the importance of kindness in leadership. Maybe this book can help to shift the paradigm of leadership so that kindness takes a bigger place in the list of characteristics sought in selecting and promoting leaders in all kinds of organisations in society." Professor Ariane Berthoin Antal, research director, WZB Berlin Social Science Center, Germany "Having heard from several of my superiors in my career about ‘being too soft and compassionate’ as an improvement area, I was delighted to read about the virtues of ‘kindness in leadership.’ This book by some eminent thought leaders, reassured me that kindness in leaders is their strength and it has a direct bearing on the success of any pursuit."Deepak Chopra, Group CEO, Anand Group, India"What a beautiful, thought provoking exploration of this poorly explored yet absolutely critical dimension of leadership. It will show you of the power of kindness and how it can transform your leadership."Professor Jay A. Conger, Henry R. Kravis Professor of Leadership Studies, Claremont McKenna College, USA"In today’s complex, rapidly changing high tech. world, kindness in leadership is more important than ever. The collective wisdom of the authors, all experts in the field of leadership and business, brings together important insights and practices. A kinder world is a more productive world where individuals and corporations can thrive." Katherine Corich, Founder and Chair, Sysdoc Group"This book makes a compelling case for kindness and fairness contributing to business success. Kindness certainly contributes to business success, but it is not an easy option and needs wholehearted involvement from the top."John Elliott MBE DL, Executive Chairman, Ebac Ltd, UK"Kindness is at the very heart of our philosophy but it demands that everyone lives and breathes it every day. The human, financial and societal outcomes are tangible and will endure through future generations." Richard Everard OBE DL, Chairman, Everards Brewery Ltd, UK"It might not be high on the corporate agenda – but this terrific book shows the central role that kindness can play in making our corporations and society a better place."Professor Lynda Gratton, Professor of Management Practice, London Business School, UK"This could be the book which changes global perception and appreciation of kindness in leadership, bringing it to the fore in the considered development of our organisations and societies. The authors’ panoramic exploration of the many manifestations and impacts of kindness highlights the immense value of this inexhaustible, infinitely sharable, inner resource. The book is a true gift to the literature on Leadership and a convincing exposition of how we would all benefit from making kindness more visible in the world." Professor Suzi Jarvis, Founding Director, UCD Innovation Academy, University College Dublin, Ireland "Kindness is not an optional. In a world that is getting more complex and digital every day, kindness is an indispensable component of successful leadership."Nadin Meloth, International Co-President, European Women’s Development International Network (EWMD) and Business Coach "Hard, compelling justification for kind leadership. A powerful addition to our understanding of why organisational cultures based on trust and engagement deliver superior results."Major General David Mulhall, DSC, AM, CSC, Commander Joint Logistics, Australian Defence Force, Department of Defence, Australia "Real insights into win-win global leadership and collaboration, Kindness in Leadership is a nice reminder to all of us, in whatever role we play in society, kindness can make a remarkable impact on everything we do. Indeed, a common virtue and practice that transcends through cultures of Developed and Emerging markets."Beng Neoh, Managing Director, North Asia, AMP Capital, China "Kindness in Leadership" provides the ‘ying’ to governance frameworks' ‘yang’ that so often is discussed in isolation resulting in a bureaucratic tick-box exercise. The contributors provide a fresh, and at times revelatory, new approach to leadership and influencing culture in professional and high performance environments; exploring good old-fashioned courtesy, respect and fairness. The perfect antidote to compliance that could prove an essential accompaniment to the revised Corporate Governance Code."Annamarie Phelps CBE, Vice Chair, British Olympic Association, UK"This thought-provoking and ambitious book makes a strong case for integrating kindness into the complicated role of leadership, a topic that is not discussed enough. Fairness and kindness have contributed significantly to my law firm's financial success, stability, and remarkable retention of top professionals and staff employees." Arthur J. Shartsis J.D., Founding Partner, Shartsis Friese LLP, San Francisco, USA"Everyone agrees that kindness is an important virtue; yet conceptually, especially in leadership work, it can be elusive. Kindness in Leadership elucidates the various facets of kindness as an important set of values in our leadership practices in a clear, insightful and practical manner. Values-based leadership is needed now more than ever before in this current climate of rapid and disruptive changes. This book gives us the stimulus to think much harder about it and hopefully practise it conscientiously." Wong Siew Hoong, Director-General of Education, Ministry of Education, Singapore "The book rightfully and convincingly argues that kindness should be the DNA of a successful organization for it enhances purpose and values of its people. I am inspired to further ingrain it in my organization which places compassion at its core."Dr Mohd Azhari Yakub, CEO and Cardiac Surgeon, National Heart Institute, Kuala Lumpur, Malaysia "This is a book that is most needed in this time of divisiveness in politics, international relations and society at large. I found a number of useful suggestions for conversations and individual contemplation. Kindness is contagious…pass it on!"Sven Atterhed, Co-Founder, The ForeSight Group, Sweden Table of ContentsList of contributors Foreword: by Colin Mayer Introduction and Acknowledgements: by Gay Haskins Chapter One: Kindness and its many Manifestations by Gay Haskins and Mike Thomas Chapter Two: Kindness in Leadership at Work by Gay Haskins and Mike Thomas Chapter Three: Kindness in Leadership in the Private and Public Sectors by Clare Murray and Alison Gill Chapter Four: Kindness in Leadership: a Global Perspective by Lalit Johri Chapter Five: Kindness: Perspectives from Women Leaders by Gay HaskinsChapter Six: Kindness and the Owner Managed Independent Business by Yolanda Gibb, Allan Gibb and Dinah Bennett Chapter Seven: Kindness in Sports Performance and Leadership by Alison Gill Chapter Eight: Fairness and Equity: Should Kindness have a Place in the Boardroom? by Mike ThomasChapter Nine: Kindness in Leadership: An Opportunity for Business Schools? by Gay Haskins Chapter Ten: Conclusions: Bringing Kindness to the Fore by Gay Haskins with Dinah Bennett, Allan Gibb, Yolanda Gibb, Alison Gill, Lalit Johri, Clare Murray and Mike ThomasEpilogue: A Company Founded on Kindness by Kathleen HensonIndex

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Book SynopsisWhat is supervision, and what is distinctive about supervision for coaches? This book has a dual purpose: to explore the value of supervision to both giver and receiver in a transformative relationship, and to offer practical guidance for both beginning and experienced supervisors. In Supervision and Coaching, Hilary Cochrane and Trudi Newton create a story of supervision, beginning with a challenge: how can we find an understanding of what happens in supervision, and what is it that we do that enables learning in this relationship to be both a source of professional growth and personal development? The authors identify what goes on in the process of supervision, whatever the field of application, and look at the role of being a supervisor as separate and different from being a master practitioner or mentor. With clarity and through real-life examples, the book explores the relationship and the developmental impact of supervision, using transactionTable of ContentsAcknowledgementsList of FiguresIntroductionChapter 1 What is supervision?Chapter 2 Ways of looking, ways of seeing: perspectives on supervision Chapter 3 Relational needs: the supervision triangleChapter 4 Learning in relationshipChapter 5 Creating effective contracts: empathy and rigourChapter 6 Success and safety: the context and ethics of supervision Chapter 7 Supervision in practice: courage and vulnerabilityReflections – what next?Competencies for coach supervisionCodes for ethical practiceFurther reading BibliographyIndex

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Book SynopsisAdvertising, Gender and Society explores contemporary social-psychological theory and original research that examines the portrayal of gender in advertising. It reports empirical data, discusses the social implications of gendered advertising and comments on the relevant 2019 ASA rules. Zawisza-Riley analyses theories such as stereotype content and elaboration likelihood models, stereotype threat and ambivalent sexism theories, the selectivity hypothesis as well as implicit and embodied cognition to illuminate the relationships between sex, gender and advertising in cultural and social contexts. The author thus examines the portrayal of gender in advertising, its effectiveness and effect on audiences and the ways in which audiences, marketers and policy-makers can mitigate potential harm of gendered advertising. She offers theory extension and novel application of existing theory and research to the subject of gender advertising. Advertising, Table of ContentsAbout the authorAcknowledgementsPrefacePart I: Key Concepts: Advertising, Gender and SocietyChapter 1: Advertising, Culture and SocietyChapter 2: The Concepts of Gender, Sex and CultureChapter 3: Portrayal of Gender in AdvertisingChapter 4: The Effects of Gendered Advertisements on AudiencesPart II: Gender, Sex and Advertising EffectivenessChapter 6: Psychographic Gender as a Predictor of the Effectiveness of Gendered AdsChapter 7: Sex, Gender and Processing Gendered Advertising ContentPart III: Recommendations for the Audience, Marketers and Policy MakersChapter 8: How Can Audiences Protect Themselves?Chapter 9: How Could Marketers Help Themselves and Others?Chapter 10: What (More) Could Policy Makers Do?ReferencesIndex

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Book SynopsisHenley Business School's Coaching Book of the Year 2019!In The Art of Dialogue in Coaching, Reinhard Stelter invites readers to engage in transformative and fruitful dialogues in everyday working life, and provides the theory and tools for them to be able to do so.Presented in three parts, the book provides a complete overview of the importance of dialogue and how it can be utilised. Part I, Theoretical basis, examines third-generation coaching as a collaborative dialogue form, the societal context of the coaching process and the concept of identity in modern society. Part II, Basic themes of fruitful dialogue, examines meaning-making, value and the narrative perspective, and their significance in creating a new dialogue culture. Finally, Part III, Reflections on dialogue practice, explores the art of being a supporting dialogue guide, drawing on a number of theoretical perspectives and focusing on developing relational competencies. Stelter empTrade Review"Reinhard Stelter has lead the way in thinking about coaching as a humanistic developmental methodology. This book crystallises his latest thinking and will be invaluable to coaches, consultants and everyone who has an interest in developmental approaches to coaching. A must read." - Professor Anthony M. Grant, Director, Coaching Psychology Unit, University of Sydney, Australia"As the world becomes more complex and the pace of our lives accelerates, deep personal reflection and social connection become ever more essential. Reinhard’s enlightening book lays out a path to connect both elements in a rich, shared dialogue. Those who embrace this approach will begin a profoundly transformational journey." - David B. Peterson, PhD; Director, Center of Expertise, Executive Coaching & Leadership Development, Google, Inc."This is a lovely, readable, and important book. Professor Stelter’s command of the thought of thinkers such as Buber, Gendlin, and Kierkegaard is exemplary as is his synthesis of philosophical and psychological theory with the field of coaching practice. He is mindful of the chaotic social and cultural context in which we live and brings to it a deeply humanistic and insightful perspective on how meaningful dialogue can help those who are coached. Dialogue, he argues, can help people find grounding within themselves even as they deal with the flux and demands that surround them. This book will be appreciated by anyone who wants to better understand the art and practice of conversation." - Steen Halling, Professor Emeritus of Psychology, Seattle University, USA; author of Intimacy, Transcendence, and Psychology"This book is a compelling argument for the type of coaching that needs to respond to the disturbing dynamics of the industrialised world. Although I hope that some strands of coaching or some individual coaches are already working with this level of challenge, Reinhard Stelter’s proposition crystallises their intentions into a coherent approach. This deeply thoughtful and passionate book is essential for coaching education and important for all professionals who wish coaching to be a tangible contribution to the state of the world." - Professor Tatiana Bachkirova, Director of the International Centre for Coaching and Mentoring Studies, Oxford Brookes University, UK"Overall, Stelter’s book is a useful tool for sports coaches who want to improve their dialogue skills by engaging in more meaningful dialogues with athletes and fellow coaches." - Anne Tjønndal, Nord University, Norway."Reinhard Stelter has lead the way in thinking about coaching as a humanistic developmental methodology. This book crystallises his latest thinking and will be invaluable to coaches, consultants and everyone who has an interest in developmental approaches to coaching. A must read." - Professor Anthony M. Grant, Director, Coaching Psychology Unit, University of Sydney, Australia"As the world becomes more complex and the pace of our lives accelerates, deep personal reflection and social connection become ever more essential. Reinhard’s enlightening book lays out a path to connect both elements in a rich, shared dialogue. Those who embrace this approach will begin a profoundly transformational journey." - David B. Peterson, PhD; Director, Center of Expertise, Executive Coaching & Leadership Development, Google, Inc."This is a lovely, readable, and important book. Professor Stelter’s command of the thought of thinkers such as Buber, Gendlin, and Kierkegaard is exemplary as is his synthesis of philosophical and psychological theory with the field of coaching practice. He is mindful of the chaotic social and cultural context in which we live and brings to it a deeply humanistic and insightful perspective on how meaningful dialogue can help those who are coached. Dialogue, he argues, can help people find grounding within themselves even as they deal with the flux and demands that surround them. This book will be appreciated by anyone who wants to better understand the art and practice of conversation." - Steen Halling, Professor Emeritus of Psychology, Seattle University, USA; author of Intimacy, Transcendence, and Psychology"This book is a compelling argument for the type of coaching that needs to respond to the disturbing dynamics of the industrialised world. Although I hope that some strands of coaching or some individual coaches are already working with this level of challenge, Reinhard Stelter’s proposition crystallises their intentions into a coherent approach. This deeply thoughtful and passionate book is essential for coaching education and important for all professionals who wish coaching to be a tangible contribution to the state of the world." - Professor Tatiana Bachkirova, Director of the International Centre for Coaching and Mentoring Studies, Oxford Brookes University, UKTable of ContentsPrefaceAcknowledgmentsPart One: Theoretical BasisChapter 1 Third-generation coaching as sustainable, fruitful dialogue: Key navigation pointsChapter 2 The societal context: the emergence of the achievement-subject and the burnout society Chapter 3 Searching for one’s own self – identity as one of the key challenges of our time Part Two: Basic Themes of Fruitful DialoguesChapter 4 Meaning-making in dialogueChapter 5 Values – a basis for action Chapter 6 The narrative perspective: transformation through sharing Part Three: Reflections on dialogue practiceChapter 7 Enhancing attention Chapter 8 The narrative-co-creative practiceChapter 9 The foundation of dialogue and the dialogue guide’s virtues Chapter 10 Dialogue practices Concluding reflectionsReferences Index of namesIndex

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Book SynopsisPsychosynthesis Leadership Coaching responds to the call of coaches who want to be able to work with the whole person, with the inner as well as the outer worlds, and not just at rational and behavioural levels but at emotional and spiritual levels as well. Psychosynthesis is unique amongst psychologies in the emphasis it places on self and will at the centre of human psychological functioning. This holistic and integrative psychology provides the foundations for working with leaders in ways that respond to today's emergent crises.Psychosynthesis coaching is an increasingly popular approach that is finding its way into the mainstream as a response to the needs of coaching to engage at depth with emotional content and in the transpersonal realm of meaning, purpose and values. This book introduces psychosynthesis coaching to a wider audience and provides a comprehensive guide to this approach for both coaches and leaders. This Trade ReviewThis is a tour de force and makes a huge contribution to coaching and psychosynthesis. Aubyn unpacks the depth that is possible for coaches who want to work within a psychospiritual context that enables their clients to bring purpose and meaning to their lives and to their leadership. His words are highly accessible as he helps us explore the alchemy of coaching the ‘Being’ and suffering of soul as clients find themselves and free their will to enable change. A must read for all coaches looking to make a real difference.’Roger H Evans, author of the Creative Manager and 5DL Five Dimensions of Leadership, Co-founder and Director of Coaching, The Institute of Psychosynthesis, London‘What a delight. We have long-needed a book devoted to evolutionary psychosynthesis and holistic coaching. This rich book pays attention to what APECS calls CPPD, our personal and professional development, encouraging us to look at not only the complexities of the outer organisational world, but the complexities of our inner world such as our conflicting needs and motivations, creating synergy, and to put identity, purpose, meaning and values centre stage.’Eve Turner, Chair, APECS; Co-founder, Climate Coaching Alliance; and Founder/Lead, Global Supervisors’ Network.‘Aubyn Howard delivers to new and more experienced coaches, organizational leaders, human resources and organizational development professionals the precious legacy of Psychosynthesis: an approach that has always been characterized by the tension to combine different active techniques and very solid methods of guidance to effective action with a deep, systemic and integrated vision of the human being that also takes into account his emotional and spiritual dimension, higher values, creativity and free will. A vision which, as the author states, we are in great need in this increasingly complex, uncertain and stressful world. Thank you Aubyn!’Petra Guggisberg Nocelli, psychotherapist ASP, Psychosynthesist SIPT, Trainer and Author of The Way of Psychosynthesis‘Aubyn Howard has masterfully blended the powerful models of psychosynthesis psychology with contemporary coaching practice in an accessible and readable way. This book will be of value equally to those working in organisational coaching and those working in the field of psychotherapy and personal growth.’ Keith Silvester, President of the European Federation for Psychosynthesis Psychotherapy ‘This seminal publication encourages joined up thinking on relevant theory and practice. It is an essential read for those in or interested in the Leadership Coaching profession, for Human Resource Managers and for leaders or those aspiring to become leaders.’Ger Melia, Executive Coach and Career Adviser‘A lucid and enlivening introduction to Psychosynthesis; its history, its nature and its potential. Aubyn Howard illustrates theoretically and demonstrates practically how Psychosynthesis offers a unique scale of development essential for today's leaders. This book is a gift to coaches and leaders alike.’Ant Mitchell, founder of Mitchell Coaching; Director of APECS Full version - for inside, front material?‘This is a tour de force and makes a huge contribution to coaching and psychosynthesis. Aubyn unpacks the depth that is possible for coaches who want to work within a psychospiritual context that enables their clients to bring purpose and meaning to their lives and to their leadership. His words are highly accessible as he helps us explore the alchemy of coaching the ‘Being’ and suffering of soul as clients find themselves and free their will to enable change. A must read for all coaches looking to make a real difference.’Roger H Evans, author of the Creative Manager and 5DL Five Dimensions of Leadership, Co-founder and Director of Coaching, The Institute of Psychosynthesis, London‘What a delight. We have long-needed a book devoted to evolutionary psychosynthesis and holistic coaching. This rich book pays attention to what APECS calls CPPD, our personal and professional development, encouraging us to look at not only the complexities of the outer organisational world, but the complexities of our inner world such as our conflicting needs and motivations, creating synergy, and to put identity, purpose, meaning and values centre stage. Mixing psychosynthesis history with theory and practice, while also referring to other approaches, the reader benefits from both a grounding in the subject and ideas to implement. Howard successfully argues the need for a psycho-spiritual perspective for the “emerging and growing crisis of leadership” and takes us on a journey to integrate our whole selves to work with the whole self of the other. Working at the level of ‘being’ we increase our capacity and that of leaders to deal with complexity.’Eve Turner, Chair, APECS; Co-founder, Climate Coaching Alliance; and Founder/Lead, Global Supervisors’ Network.Psychosynthesis Leadership Coaching has great value for the development of the young discipline of coaching, of which Roberto Assagioli, the founder of Psychosynthesis, especially with his book The Act of Will, was an enlightened pioneer. ‘Aubyn Howard delivers to new and more experienced coaches, organizational leaders, human resources and organizational development professionals the precious legacy of Psychosynthesis: an approach that has always been characterized by the tension to combine different active techniques and very solid methods of guidance to effective action with a deep, systemic and integrated vision of the human being that also takes into account his emotional and spiritual dimension, higher values, creativity and free will. A vision which, as the author states, we are in great need in this "increasingly complex, uncertain and stressful world". Thank you Aubyn!’Petra Guggisberg Nocelli, psychotherapist ASP, Psychosynthesist SIPT, Trainer and Author of The Way of Psychosynthesis‘Aubyn Howard has masterfully blended the powerful models of psychosynthesis psychology with contemporary coaching practice in an accessible and readable way. This book will be of value equally to those working in organisational coaching and those working in the field of psychotherapy and personal growth.’ Keith Silvester, President of the European Federation for Psychosynthesis Psychotherapy‘In addition to making a worthy and much needed contribution to leadership, executive and organisational coaching, Aubyn clarifies where leadership coaching sits in the context of coaching, psychosynthesis and leadership. He acknowledges healthy diversity in the profession and clearly distinguishes it from therapy and life coaching. This seminal publication encourages joined up thinking on relevant theory and practice. It is an essential read for those in or interested in the Leadership Coaching profession, for Human Resource Managers and for leaders or those aspiring to become leaders.’Ger Melia‘A lucid and enlivening introduction to Psychosynthesis; its history, its nature and its potential. Howard illustrates theoretically and demonstrates practically how Psychosynthesis offers a unique scale of development essential for today's leaders. This book is a gift to coaches and leaders alike.’Ant Mitchell, founder of Mitchell Coaching; Director of APECSTable of ContentsIntroduction and overview. 1. Context is all. 2. Origins, elders and developments. 3. Personal and professional. Part 1: 4. The leadership challenge and the call to coaching. 5. Coaching psychology. 6. Psychosynthesis as a coaching psychology. 7. Personal and professional. Part 2: 8. The full model of psychosynthesis coaching. 9. Boundaries, ambiguities and contexts. 10. Personal and professional. Part 3: 11. Leadership development. 12. Organisational systems and the systemic perspective. 13. The developmental perspective. 14. The somatic perspective. 15. Coaching leaders in change, in crisis and towards synthesis. 16. Coaching the Will. 17. Psychosynthesis techniques. 18. Insights from neuropsychology and the implications for psychosynthesis coaches. 19. A new synthesis and the future of psychosynthesis coaching. Afterword. References and bibliography. About the author. Index.

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Book SynopsisAimed at senior HRM and L&D specialists responsible for improving their organisation's managerial talent, Improving Managerial Talent covers the core findings of the author's and other published research. It provides a highly participative overview of personality and ability psychometrics, involving the opportunity for self-application. It reveals hard evidence of the extent to which such tests can add value to the prediction of managerial success and their link to requisite competencies. It shows how qualified testers, HR and line managers can each make a unique contribution to the selection process. The book goes on to show how management style is a product of personality and habit and how the acquisition and use of a complementary style can improve persuasiveness and the cultivation of interpersonal skill both for the manager and for those whom the manager might need to coach. It regards job-challenge as the primary engine of managerial growth, both for development in key Table of ContentsIntroduction; PART I: RECOGNISING AND SELECTING MANAGERIAL TALENT; Section 1. What contributes to overall managerial performance?; A suggested model; Section 2. What type of evidence will be considered?; Mental abilities, personality traits and personal competencies of average and high performing managers; Section 3. Mental abilities and personality traits; An overview of general mental ability and the Big Five personality traits and how these are distributed across the general population; Section 4. General mental ability; Do managers need to be intelligent?; Section 5. Extraversion; Do managers need to be extraverted?; Section 6. Agreeableness; Do managers need to be agreeable?; Section 7. Extraversion and Agreeableness in combination: Possible risks; Section 8. Conscientiousness; Do managers need to be conscientious?; Section 9. Agreeableness and Conscientiousness in combination: Possible risks; Section 10. Neuroticism (aka Emotional variability) or Stability?; Do managers need to be stable?; Section 11. Extraversion and Emotional variability in combination: Possible risks; Section 12. Openness; Do managers need to be open-minded?; Section 13. Summarising the mental ability and personality of managers; Including differences amongst the key business functions; Section 14. Harnessing personality and IQ test scores to guide selection; A worked example; Section 15. Recognising potentially dysfunctional personalities; A need for caution; Section 16. Leadership and personality: A review of research; Section 17. Is personality stable or ‘plastic’?; Accept it or change it?; Section 18. Moving on to personal competencies; Sixteen competencies into four common competency clusters; Section 19. Competency clusters and overall managerial performance; Some impressive connections; Section 20 . Drawing the threads together; Intelligence, personality, competencies and overall performance. Do we need to measure the first two if we have competency ratings?; Section 21. Performance in Key result areas; The missing link between competency and overall performance. The assessment domain most familiar to line managers; PART II: BEHAVIOURS AND STYLES; Section 22. Management behaviours; The interactive behavioural habits of average and high performing managers; Section 23. Behavioural styles; Telling or asking?; PART III: DEVELOPING MANAGERIAL TALENT; Section 24. Developing managerial talent; An overview; Section 25. Coaching around competencies; A performance coaching process based on a practice-demonstration-reflection learning design model; Section 26. Coaching for interpersonal competencies: Briefing; With a worked example; Section 27. Coaching for interpersonal competencies: Reviewing; With a worked example; Section 28. Developing line manager coaching skills; An outline approach and difficulties addressed; Section 29. Using contrasting ask/tell styles to develop interpersonal competency; Telling and asking styles; Section 30. Quick coaching; With a worked example; Section 31. High intensity training in influencing and persuasion; Based on the practice-demonstration-reflection learning design model; Section 32. The ‘win-win’ perspective; A strategic approach to influencing and persuasion; PART IV: IMPROVING MANAGERIAL TALENT: Reflections and Summary; Section 33. Is management right for you?; Useful to know when seeking to recognise, select and develop managerial talent in others; Section 34. How to recognise potential, select and help develop effective managers; A final summary and conclusion; Notes; Bibliography; Appendix; Index

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Book SynopsisTransitions in life are now a reality for everyone. This book takes you through the journey to create your own Personal Brand and take ownership of and address these transitions based on your values, career, skills, knowledge and aims. A Personal Brand is a positive in the reader's life professionally, personally and psychologically. It builds people's confidence and is founded on who they are, their achievements and successes, as well as their technical and person-to-person skills. Drawing upon well-known Personal Brands, including Walt Disney, Nelson Mandela and Steve Jobs, The Journey to a Personal Brand forces readers to reevaluate themselves critically and honestly. Readers are guided through creating a distinctive brand from scratch through to launching it on digital media.This intensely practical guide is essential reading for the professional, the return-to-worker, the student and early retiree alike or those wishing to improve their life and bring addeTrade Review"Douglas Commaille has created a straightforward guide to applying his branding philosophy and practice to an individual, citing many useful examples from past and present. Anyone wishing to improve their market awareness will welcome this book." Jack Berkovi, author and previously Head of Brand and Client Care at Grant Thornton"The author has a particular knack of presenting clearly, understandably and logically new marketing and branding concepts which have been waiting for someone to make them accessible and deployable for some considerable time" Chris Delger FRSA, former Brand Manager, Beecham/GlaxoSmithKline, former Head of Brand, Parcelforce and former Head of Commercial Policy, Royal MailTable of ContentsDedication, Acknowledgement, Foreword, List of Figures, List of Personal Brands, Chapter 1 An ever changing World, Chapter 2 From Brands to Personal Branding, Chapter 3 The Personal Brand Equation, Chapter4 Creating a Personal Brand Profile, Chapter 5 Getting into the detail of the Personal Brand profile, Chapter 6 Giving your Brand superior competitive, Chapter 7 Honing the Building Block of your Personal Brand, Chapter 8 The Archetypes that shape your personal brand, Chapter 9 Your Personal Brand value proposition, Chapter 10 Your Personal Brand Narrative, Chapter11 Launching your over the Digital Parapet, Chapter 12 Content is nothing without Context, Chapter 13 Overview of the Personal Brand development process

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Book SynopsisLeaders work hard to develop strong leadership capabilities in today's modern organizations, for the benefit of their teams and for their own careers. But, sometimes conventional leadership theory fails to explain why our efforts fail to make an impact, and arguably are becoming less and less successful. Why would this be?The answer lies in our evolutionary history. Leadership is integral to our success and evolution as a species, as larger better functioning groups out-survived fragmented groups that did not benefit from strong leadership. Leader-follower relationships are, therefore, deeply ingrained in our brains, our instincts and our behaviour. But, our modern world, with its technology, connectedness and complexity, has evolved much faster than our brains and our leader-follower behaviour has not caught up.Evolve charts the fascinating development of our evolutionary history to provide a profound understanding of human behaviour around leadership. It alsoTable of ContentsDedication, Acknowledgements, Preface, Introduction , Part one - Theory , Part two - Application , Part three – Traps and Pitfall, Part Four – The Ultimate Case Study , Takeaways and Leadership Development Actions , Part One Theory, Chapter 1 Klaus calls Bullshit, Chapter 2 Our flawed and magnificent brain, Chapter 3 Evolution, Chapter 4 Leadership and Pre-cogs , Takeaway, Chapter 5 Leadership and Intra-cogs, Chapter 6 Leadership and Post-cogs, Chapter 7 A Primate, a Gossip and a Dreamer walk into a bar, Chapter 8 The Pre-Cog Within (and the intra-cog, and the post-cog), End of Part One , Part Two From Theory to Action, Chapter 9 Primeval Shadow hijacks Heartfelt Voice, Chapter 10 Tribal Shadow undermines Command Voice, Chapter 11 Shadow Gossip incapacitates Prosocial Voice, Chapter 12 Daemon invalidates Futurizing Voice, Chapter 13 Bringing it all together, End of Part Two, Part Three Traps and Pitfalls, Chapter 14 Differential Dysfunction, Chapter 15 Differential Dark Side, End of Part Three, Part Four The Ultimate Case Studies, Chapter 16 The Leadership Study of Religion, Post-script, The Leadership Theory of Everything, The Third Cognitive Revolution, The Creation Voice, our Calling, Index

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Book SynopsisIn a rapidly moving world where so much of our day-to-day activities are now online, it has become essential to adapt our coaching processes in order to better suit our clients’ circumstances and needs. E-Coaching presents a unique combined approach of method and technique, supplemented with a sample e-coaching programme. It is must read for coaching practitioners and students alike.Trade Review'This is a terrific book. It is an extremely comprehensive guide to all aspects of every type of E-coaching. It is a must for anyone interested in e-Coaching and indeed has a lot to teach all coaches in any field.' - Graham Alexander, Founder and Chairman of The Alexander Partnership, originator of the GROW model, and author of SuperCoaching and Tales from the Top ‘This comprehensive book defines and documents e-coaching such that coaches and clients can understand the multitude modes for interaction. The ABC model stages of analyze, internalize and sustain are practical and useful for all coaches.’ - Dr. Vikki G. Brock, Master Certified Coach (ICF), international speaker, and author of Sourcebook of Coaching History‘E-coaching is becoming an increasingly important performance and developmental tool for both individuals and organizations. This well-grounded book addresses a timely issue - how to coach using a range of distance e-technologies. Insightful, informative and highly practical – this is a great addition to every coach’s bookshelf.’ - Anthony Grant (PhD), Associate Professor, Director Coaching Psychology Unit, University of Sydney, and co-author of Evidence Based Coaching Handbook: Putting Best Practices to Work for Your Clients. ‘E-coaching breaks new ground in offering coaches a detailed coverage of phone and internet based coaching. The authors provide a rich collection of research, personal insights and tips to help the experienced practitioner, as well as the new coach reflect on their practice.’ - Prof Jonathan Passmore, University of Evora, Portugal & Managing Director Embrion: developing high performance cultures‘E-Coaching is an innovative approach for making coaching more accessible to a wider audience through the use of online text based media. The emphasis is on how to use language effectively in online communication and is therefore an invaluable resource for both coaches and clients… This is a recommended read for those wishing to take advantage of the opportunities emerging from globalization and who want to offer a valuable addition to face-to-face coaching practice.’ - Dr Lise Lewis, EMCC Master Practitioner, EMCC international President, Managing Director of Bluesky International, provider of EMCC accredited training for Coaches, Mentors and Coach SupervisorsTable of ContentsPart I: Introduction to the World of E-coaching 1.E-coaching: The New World of Online Coaching 2.Different Types of E-coaching 3.E-communication: The New World of Communication 4.The power of E-coaching 5.The ABC Model for Actual Change 6.The eCoachPro Method Part II: Working as an E-coach 7.Experiences of E-coaches 8.The ABC Model in Practice 9.The eCoachPro Method in Practice 10.E-coaching Technology 11.Facilitating the E-coaching Process Part III: Detailed E-coaching Program

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Book SynopsisAccessible and engaging, this textbook introduces students to the field of personnel psychology, also known as industrial psychology.Based on their years of teaching in this area, Luong, Sprung, and Zickar survey core topics in the field, including job analysis, recruitment, selection, assessment, and performance evaluation. Throughout, they emphasize a psychological rather than management approach, explaining the key psychological principles that underpin human resources practices. Supported by plentiful examples, review questions, and discussion questions, this comprehensive overview shows how personnel psychologists endeavor toward a better workplace. Written in a clear and captivating style, this book introduces students to the most recent and pertinent scientific research in personnel psychology, and inspires future study in industrial-organizational psychology and related fields.Table of Contents1. Overview of personnel psychology2. Discrimination and employment law3. Job analysis4. Recruitment5. Validity6. Criterion terms, concepts, and measures7. Applicant reactions and fairness perceptions8. Judgment and decision-making in selection9. Ability tests10. Non-cognitive tests11. Behavioral and observational measures12. New waves of assessment13. Performance evaluation14. Training15. Summary and review

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Book SynopsisJoint Action: Essays in honour of John Shotter brings together a cross-disciplinary group of fifteen respected international scholars to explain the relevance of John Shotter's work to emerging concerns in twenty-first century social science. Shotter's work extends over forty years and continues to challenge conventional scientific thinking across a range of topics. The disciplines and practices that Shotter's work has informed are well established throughout the English-speaking world. This is the first publication to examine the importance of his influence in contemporary social sciences and it includes authoritative discussions on topics such as social constructionism, democratic practice, organisational change, the affective turn and human relations. The geographical diversity and disciplinary breadth of scholarly contributions imbues the book with international scope and reach.Joint Action presents a contempTable of Contents1. Refracting Shotter 2. John Shotter, uniqueness and poetics: Parallels with Ernst Cassirer 3. "Images of ‘Man’": One revolution around another (in roughly forty winks) 4. Well, err; actually…: John’s battle with language and certainty 5. Critique, construction and confluence: Journeying with John Shotter 6. The ethics of relational process: John Shotter’s Radical Presence 7. On being good researchers: Virtue, sympathetic co-experience and polyphonic unmasking 8. With feeling 9. Responsive improvisation: The shape of emergent dialogue 10. The power of the particular: Notes for an organisational science of singularities 11. Twenty-one words that made a difference: Shifting paradigms 12. Suppose Shotter had not read Dreyfus? 13. Anticipating hope 14. Constructing goes live: Soft self/other differentiation, sound processes and legein 15. John Shotter’s contribution to a better way

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Book SynopsisThis second edition of the Handbook of Employee Selection has been revised and updated throughout to reflect current thinking on the state of science and practice in employee selection. In this volume, a diverse group of recognized scholars inside and outside the United States balance theory, research, and practice, often taking a global perspective. Divided into eight parts, chapters cover issues associated with measurement, such as validity and reliability, as well as practical concerns around the development of appropriate selection procedures and implementation of selection programs. Several chapters discuss the measurement of various constructs commonly used as predictors, and other chapters confront criterion measures that are used in test validation. Additional sections include chapters that focus on ethical and legal concerns and testing for certain types of jobs (e.g., blue collar jobs). The second edition features a new section on technology and employee seleTrade Review'It is great to see the new and state-of-the-art edition of James Farr and Nancy Tippins’s Handbook of Employee Selection. This is a ‘must read’ for anybody involved in selection and assessment at work.' – Sir Cary Cooper, 50th Anniversary Professor of Organizational Psychology and Health, Manchester Business School, University of Manchester UK, and President of the CIPD'Jim Farr and Nancy Tippins are the ideal co-editors to provide "The" book on selection/staffing. Jim has spent his academic career studying the science of selection and shaping practice; Nancy has spent her entire career as a scientist who puts into practice the science of staffing. Both individuals are seasoned professionals to whom SIOP, the courts, and practitioners turn to for their expertise in this domain.' – Gary Latham, Secretary of State Chair of Organizational Effectiveness, Rotman School of Management, University of Toronto, CanadaTable of ContentsPart I: Foundations of Psychological Measurement and Evaluation Applied to Employee Selection Edited by John P. Campbell and Benjamin Schneider 1. Reliability Dan J. Putka 2. Validation Strategies for Primary Studies Neal Schmitt, John D. Arnold, and Levi Nieminen 3. Validity Considerations in the Design and Implementation of Selection Systems Jerard F. Kehoe and Paul R. Sackett 4. Situational Specificity, Validity Generalization, and the Future of Psychometric Meta-Analysis James M. LeBreton, Jeremy L. Schoen, and Lawrence R. James 5. Strategy, Selection, and Sustained Competitive Advantage Robert E. Ployhart and Jeff A. Weekley 6. Work Analysis Michael T. Brannick, Kenneth Pearlman, and Juan I. Sanchez Part II: Implementation and Management of Employee Selection Systems in Work Organizations Edited by Jerard F. Kehoe and Robert E. Ployhart 7. Attracting Job Candidates to Organizations Ann Marie Ryan and Tanya Delany 8. Test Administration and the Use of Test Scores W. Johnson and Frederick L. Oswald 9. Managing Sustainable Selection Programs Jerard F. Kehoe, Stefan T. Mol, and Neil R. Anderson 10. The Business Value of Employee Selection Wayne F. Cascio and John C. Scott Part III: Categories of Individual Difference Constructs for Employee Selection Edited by David Chan and Filip Lievens 11. Cognitive Ability: Measurement and Validity for Employee Selection Deniz S. Ones, Stephan Dilchert, Chockalingam Viswesvaran, and Jesús F. Salgado 12. Physical Performance Tests Deborah L. Gebhardt and Todd A. Baker 13. Personality: Its Measurement and Validity for Employee Selection Leaetta Hough and Stephan Dilchert 14. Values, Styles, and Motivational Constructs David Chan 15. Practical Intelligence, Emotional Intelligence, and Social Intelligence Filip Lievens and David Chan Part IV: Decisions in Developing, Selecting, Using, and Evaluating Predictors Edited by Ann Marie Ryan and Neal Schmitt 16. Decisions in the Operational Use of Employee Selection Procedures: Choosing, Evaluating, and Administering Assessment Tools Nancy T. Tippins, Emily C. Solberg, and Neha Singla 17. The Sum of the Parts: Methods of Combining Assessments for Employment Decisions Juliet R. Aiken and Paul J. Hanges 18: Choosing a Psychological Assessment: Reliability, Validity, and More Michael J. Zickar, Jose M. Cortina, and Nathan T. Carter 19. Assessment Feedback Manuel London and Lynn A. McFarland Part V: Criterion Constructs in Employee Selection Edited by Kevin R. Murphy and Elaine D. Pulakos 20: The Measurement of Task Performance as Criteria in Selection Research Walter C. Borman, Matthew R. Grossman, Rebecca H. Bryant, and Jay Dorio 21: Adaptive and Citizenship-Related Behaviors at Work David W. Dorsey, Jose M. Cortina, Matthew T. Allen, Shonna D. Waters, Jennifer P. Green, and Joseph Luchman 22. New Perspectives on Counterproductive Work Behavior Including Withdrawal Maria Rotundo and Paul E. Spector 23. Defining and Measuring Results of Workplace Behavior Ryan S. O’Leary and Elaine D. Pulakos 24. Employee Work-Related Health, Stress, and Safety Lois E. Tetrick, Pamela L. Perrewé, and Mark Griffin 25. The Deficiency of Our Criteria: Who Defines Performance, Contribution, and Value? Jeanette N. Cleveland, Kevin R. Murphy, and Adrienne Colella Part VI: Legal and Ethical Issues in Employee Selection Edited by P. Richard Jeanneret and S. Morton McPhail 26. Ethics of Employee Selection Joel Lefkowitz and Rodney L. Lowman 27. Professional Guidelines/Standards P. Richard Jeanneret and Sheldon Zedeck 28. An Updated Sampler of Legal Principles in Employment Selection Arthur Gutman, James L. Outtz, and Eric Dunleavy 29. Updated Perspectives on the International Legal Environment for Selection Winny Shen, Paul R. Sackett, and Colleagues 30. A Consideration of International Differences in the Legal Context of Employment Selection Emilee Tison, Kristen Pryor, Mike Aamodt, and Eric Dunleavy Part VII: Employee Selection in Specific Organizational Contexts Edited by Rick Jacobs and Douglas H. Reynolds 31. Selection and Classification in the U.S. Military Wayne S. Sellman, Teresa L. Russell, and William J. Strickland 32. Public Sector Employment Rick Jacobs and Donna L. Denning 33. Selection Methods and Desired Outcomes: Improving Entry- and Mid-Level Leadership Performance Through the Use of Assessment Technologies Scott C. Erker, Charles J. Cosentino, and Kevin B. Tamanini 34. Blue-Collar Selection in Private Sector Organizations Robert P. Michel and Shannon Bonner 35. Selection for Service and Sales Jobs John P. Hausknecht and Angela L. Heavey 36. Selection in Multinational Organizations Paula Caligiuri and Karen B. Paul 37. Selection for Team Membership: Complexity, Contingency, and Dynamism across Multiple Levels Susan Mohammed and Alexander S. McKay 38. Selecting Leaders: Executives and High-potentials George C. Thornton, III, Stefanie K. Johnson, and Allan H. Church Part VIII: Technology and Employee Selection Edited by Walter C. Borman and Michael D. Coovert 39. Technology and Employee Selection: An Overview Douglas H. Reynolds and David N. Dickter 40. Advancing O*NET: Data, Application, and Uses David Rivkin, Christina M. Gregory, Jennifer J. Norton, Denise E. Craven, and Philip Lewis 41. Cybersecurity Issues in Selection David W. Dorsey, Jaclyn Martin, David J. Howard, and Michael D. Coovert 42: Modern Psychometric Theory to Support Personnel Assessment and Selection Stephen Stark, Oleksandr S. Chernyshenko, and Fritz Drasgow 43. Using Big Data to Enhance Staffing: Vast Untapped Resources or Tempting Honeypot? Richard N. Landers, Alexis A. Fink, and Andrew B. Collmus 44. The Impact of Emerging Technologies on Selection Models and Research: Mobile Devices and Gamification as Exemplars Winfred Arthur, Jr., Dennis Doverspike, Ted Kinney, and Matthew O'Connell

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Book SynopsisHow can managers motivate their employees? After conducting detailed field studies of work groups in settings as diverse as insurance company offices and regatta sailboats, Judith Komaki has identified two key behaviours that seem to distinguish effective from ineffective managers; monitoring workers' performance and communicating consequences. Drawing on her research over the last ten years, Komaki combines behavioural and cognitive theories of leadership and puts forward a new model for the study of leadership from an operant perspective.Table of Contents1: Background; 2: Introducing the model; 3: Defining and measuring what leaders do; 4: Research on the model; 5: Research on the model; 6: Research on the model; 7: Taking stock; 8: Implications for future theory, research, and practice

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Book SynopsisThis volume is an outcome of the sixth International Conference in Driver Behaviour and Training. It focuses on how driver training must adapt to take into account individual differences in order to raise awareness of how these differences may contribute to unsafe driving behaviour.Trade Review'This volume demonstrates the astonishing scale of the amount of work that is being done all over the world in the field of driver behaviour and training. Each contribution has something of interest for specialists in the field. Moreover, the editors have stamped their mark in what could have been an unwieldy collection of papers, giving a cohesive structure throughout.' The RoSPA Occupational Safety & Health Journal, October 2013Table of ContentsPart 1: Driver Education: The Role of Experience and Instruction 1. Anticipation, Neural Function and Mastering Driving 2. Does Driving Experience Delay Overload Threshold as a Function of Situation Complexity? 3. Risk Allostasis: A Simulator Study of Age Effects 4. Development and Evaluation of a Competence-based Exam for Prospective Driving Instructors Part 2: Driver Behaviour and Driver Training 5. Identifying the Characteristics of Risky Driving Behaviour 6. The Impact of Frustration on Visual Search and Hazard Sensitivity in Filmed Driving Situations 7. Anger and Prospective Memory While Driving: Do Future Intentions Affect Current Anger? 8. Emotion Regulation of Car Drivers by the Physical and Psychological Parameters of Music 9. The Relationship between Seat Belt Use and Distracted Driving 10. Self-evaluation Bias in Stopping Behaviour whilst Driving 11. Predicting the Future Driving Style of Novice Drivers: The Role of Self-evaluation and Instructors' Ratings following Driver Training 12. Improving Safety during Work-related Driving among Postal Van Drivers Part 3: Road Environment, In-Vehicle Technology and Driver Behaviour 13. Evaluation of Visual Overtaking Distance Using a Driver's Psycho-emotional Response 14. Cognitive Distractions and their Relationship with the Driver 15. Driver Fatigue Systems - How do they Change Drivers' Behaviour? 16. Ergonomics of Parking Brake Application: An Introduction 17. The Compatibility of Energy Efficiency with Pleasure of Driving in a Fully Electric Vehicle 18. Learning from Accidents: Using Technical and Subjective Information to Identify Accident Mechanisms and to Develop Driver Assistance Systems Part 4: Methodological Considerations in Measuring Driver Behaviour 19. The Consistency of Crash Involvement Recall across Time 20. Controlling for Self-reported Exposure in Traffic Accident Prediction Studies 21. The Wrong Tool for the Job? the Predictive Powers of the DBQ in a Sample of Queensland Motorists 22. Predictive Validity and Cross-cultural Differences in the Self-reported Driving Behaviour of Professional Driver Students in Ecuador 23. Psychometric Properties of the Driving Cognitions Questionnaire in a Polish Sample

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Book SynopsisAviation remains one of the most active and challenging domains for human factors and applied psychology. Since 1981, the biennial International Symposium on Aviation Psychology (ISAP) has been convened for the purposes of (a) presenting the latest research on human performance problems and opportunities within aviation systems, (b) envisioning design solutions that best utilize human capabilities for creating safe and efficient aviation systems, and (c) bringing together scientists, research sponsors, and operators in an effort to bridge the gap between research and application. Though rooted in the presentations of the 17th ISAP, held in 2013 in Dayton, Ohio, Advances in Aviation Psychology is not simply a collection of selected proceeding papers. Based upon the potential impact on emerging trends, current debates or enduring issues present in their work, select authors were invited to expand on their work following the benefit of interactions at the symposium. The invited authorsTrade Review"This collection of selected symposium papers provides a representative cross-section of the field of aviation psychology and gives readers a good sense of current issues, research progress, and continuing challenges. The keynote addresses provide insightful overviews of several critical topics, and the individual papers illustrate the various research approaches being taken, the power and limitations of those approaches, and the current state of knowledge for a wide range of topics." - Key Dismukes "The editors have created an exceptional selection of chapters ranging from state-of-the-art syntheses to data-driven empirical studies. The raw materials were provided by the 2013 Ohio Symposium on Aviation Psychology. Many conference proceedings lack coherence and consistency but this collection exceeds expectations. Beginning with a fascinating historical overview by the editors the papers cover a number of topical issues including NextGen, ecological interface design and selection and training. Leveson's chapter on system safety is a particular standout. Many of the authors are key figures in their areas and their chapters provide essential reading for anyone with an interest in aviation psychology and human factors. There is a notable geographical diversity of contributions with half-a-dozen chapters authored by European experts. This is far more than an ad hoc collection of conference presentations but is a well-thought out and carefully crafted guide to the latest developments in aviation psychology." - David O'Hare, University of Otago, New ZealandTable of ContentsPart I: Aviation Psychology; Chapter 1: Aviation Psychology: Optimizing Human and System Performance; Chapter 2: Applying Systems Thinking to Aviation Psychology; Chapter 3: An Earthbound Perspective on Orientation Illusions Experienced in Aerospace Flight; Part II: Next Generation Air Space and Air Traffic Control; Chapter 4: NASA NextGen Flight Deck Research: A Database of Research Areas and Results; Chapter 5: Flight Deck Models of Workload and Multitasking: An Overview of Validation; Chapter 6: Clarifying Cognitive Complexity and Controller Strategies in Disturbed Inbound Peak Air Traffic Control Operations; Chapter 7: Ecological Flight Deck Design—The World Behind the Glass; Chapter 8: Risk Perception in Ecological Information Systems; Part III: Pilot Factors for Air and Ground-based Operations; Chapter 9: Implications of Text Chat for Air Crew Communication and Coordination; Chapter 10: Human-centered Automation as Effective Work Design; Chapter 11: Enhancing Military Helicopter Pilot Assistant Systems Through Resource Adaptive Dialogue Management; Chapter 12: Individual Pilot Factors Predict Runway Incursion Outcomes; Part IV: Training and Selection; Chapter 13: Synthetic Task Environments and the Three-Body Problem 1; Chapter 14: Enhancing Management of Complex and Unforeseen Situations Among Pilots: New Trends in Cognitive-Adaptation Training; Chapter 15: Distribution of Attention as a Function of Time: A Different Approach to Measure a Specific Aspect of Situation Awareness

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Book SynopsisMany companies have been criticised for weak business ethics, including in some cases breaking the law. Numerous scandals have rocked industries as diverse as banking, insurance, oil, supermarkets, consumer goods, pharmaceuticals and the media. But ethical lapses are not confined to business; few sectors of society can claim the moral high ground. This year, like every other year, new scandals and ethical breaches have hit the news. The Tone from the Top: How Behaviour Trumps Strategy will convince readers that leaders' behaviour and the signals they send are more important than strategy. In an increasingly transparent world, employee engagement is founded on trust - of their boss, their department, of their whole enterprise. Ian sets the scene via 'something's not right' then provides first hand evidence from interviews with the chairmen of a quarter of a trillion pounds of market capitalisation (FTSE200 companies). In offering a model for a much more systematic approach, Ian shows tTrade Review’Ian Muir rightly points out that to minimise ethical risk, companies should strengthen their recruitment and assessment processes. The best way to avoid bad apples is to prevent them from joining the organisation in the first place.’ James Reed, Chairman, REED ’This is an important book in the ongoing discussion of Tone at the Top. Beginning with a survey of top management makes it stand out. Quotes from those seeking to set the example and embed ethical leadership are telling, as they understand the difficulties of achieving this. These are well illustrated in the variety of case studies in Part 2. Whilst Part 3 may cause readers to stop and think about their own leadership style, and reflect. Anybody reading this engaging book will learn from it, and taking heed will contribute to a better informed, and behaved, leadership in companies, to the benefit of wider society.’ Philippa Foster Black CBE, Director, Institute of Business Ethics ’Without doubt the most authoritative and practical British book ever written on corporate ethics.’ Amazon.co.uk reviewer, August 2015 ’This is a book EVERY senior leader should have in their top pocket - a mini morale compass for those who aspire to getting leadership and ethics right.’ Amazon.co.uk reviewer, September 2015 ’It gives great advice on how to mitigate ethical risk - a topic that has worked its way to the top of boards' priorities.’ Amazon.de reviewer, August 2015Table of ContentsThe Tone From the Top

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Book SynopsisWhat are the essential skills needed to set up and run a successful coaching practice?Coaching is the new growth industry in the UK and coaching as a profession is increasingly becoming an attractive option for motivated professionals. Achieving Excellence in Your Coaching Practice provides a practical and accessible guide to the business skills needed to succeed as a self-employed coach. It focuses on every aspect of setting up and developing a professional and successful coaching practice, including discussion of how to market your business, manage your resources, assess risk, and promote a professional image. Assuming no prior knowledge or experience of running a business, this book provides an invaluable guide to the major financial, legal and practical issues involved in setting up a coaching practice. It will be welcomed by all coaches, whatever their level of experience. Trade Review"Achieving Excellence in Your Coaching Practice is a first-rate addition to the series in Essential Coaching Skills and Knowledge by Routledge and delivers suitably against the stated objectives of being 'practical and highly accessible'. The range and depth of subject area included reflects the diverse knowledge and experience of the three authors and I would certainly recommend this book to any aspiring coach seeking to establish and succeed with their own coaching practice." - International Journal of Evidence Based Coaching and Mentoring, April 2006 "One of a series of highly practical books providing an accessible guide to the business skills required to succeed as a self-employed coach... The book contains many valuable tips and opportun ities to reflect on the content and apply it to your own situation." - Network Review, Spring 2012"Achieving Excellence in Your Coaching Practice is a first-rate addition to the series in Essential Coaching Skills and Knowledge by Routledge and delivers suitably against the stated objectives of being 'practical and highly accessible'. The range and depth of subject area included reflects the diverse knowledge and experience of the three authors and I would certainly recommend this book to any aspiring coach seeking to establish and succeed with their own coaching practice." - International Journal of Evidence Based Coaching and Mentoring, April 2006 "...an enjoyable, easy read and highly recommended for anyone thinking of going it alone." - The Psychologist"One of a series of highly practical books providing an accessible guide to the business skills required to succeed as a self-employed coach... The book contains many valuable tips and opportun ities to reflect on the content and apply it to your own situation." - Network Review, Spring 2012Table of ContentsPreface. Introduction. Why Do I Want to be Self-employed? Ways of Balancing Your Energy. Expectations and Workload. Making Your Business Work. The Characteristics of Success. Business Planning, and Why it is Crucial. Reducing Financial Risks. Help Available. Selling Your Services. The Right Environment. Managing Your Time and Resources. What Does it Mean to be a Professional Coach? Coaching and the Law. Additional Record-keeping.

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Book SynopsisThis book argues for the value and application of psychoanalytic thinking beyond, as well as within, the consulting room. Inspired by a Scottish psychoanalytic tradition that owes much to W.R.D. Fairbairn and J.D. Sutherland, the Scottish Institute of Human Relations has provided a valuable reference point for the work described in the book. It illustrates how the coming together of human beings into a shared space fosters opportunities to create loving, collaborative relationships in which to work and from which to grow. The book's first section explores how psychoanalytic thinking developed in Scotland, while section two focuses on work with children, families and couples, showing how psychoanalytic perspectives can be used to strengthen capacities for loving relationships. The chapters in section three show how psychoanalysis can be applied in such varied settings as psycho-social research, education, institutional development and organisational consultancy. The fourth section pursues this theme further, considering the potential of psychoanalytic concepts to enhance work in religious ministry, in medical and psychiatric services, and in understanding the processes of ageing. The book shows how psychoanalytic thinking can be put to work in a variety of professional contexts to create spaces in which we learn to love, work and grow.Trade Review'Making Spaces is a marvellous book, extending the reach of psychoanalytic thought and practice in many original and surprising ways, while reaffirming the liveliness of a distinctively Scottish tradition of psychoanalytic work. Alongside papers of great clinical and observational sensitivity and depth are chapters that search out new and unfamiliar inter-disciplinary territories. Insightful, engaged, and rich with the wisdom of clinical and social experience, this book should be read by everyone wanting to develop meaningful forms of psychoanalytic practice for the twenty-first century.'- Andrew Cooper, Professor of Social Work, The Tavistock Centre and the University of East London'The expert contributors to Making Spaces have provided a highly valuable, thought-provoking, and interdisciplinary exploration of the human relations perspective in psychodynamic theory and practice. This historically informed and culturally sensitive volume opens up new spaces for thinking from a psychodynamic relational perspective, whether about practice inside the clinic or the wider world of organisational and community life. As well as appealing to academics and students, this book will be of great interest to mental health professionals, particularly counsellors and psychotherapists, and to others involved in the caring professions, such as clergy and social workers.'- Dr Gavin Miller, Medical Humanities Research Centre, University of GlasgowTable of ContentsACKNOWLEDGEMENTSABOUT THE EDITORS AND CONTRIBUTORSFOREWORD by Monica LanyadoPART I OPENING UP SPACES FOR PSYCHOANALYTIC THINKING CHAPTER ONE The development of psychoanalytic spaces in Scotland: historical overview and introduction Liz Bondi and Molly Ludlam CHAPTER TWO Inner and outer worlds: then and now Jill Savege Scharff CHAPTER THREE A liminal practice? Making interdisciplinary spaces for psychoanalysis Liz BondiPART II MAKING SPACE TO LOVE CHAPTER FOUR The "Fort Da" game and other stories from infant observation Nicola Chadd CHAPTER FIVE Learning from experience: developing observation skills and reflective thinking in social work practice with children and families Debbie Hindle and Alexandra Scott CHAPTER SIX Scotland the brave: freedom to roam between individual, family, systemic, and social perspectives in psychoanalytic work with children and young people Joan Herrmann CHAPTER SEVEN The perinatally depressed couple and the work of mourning: a development imperative Molly LudlamPART III MAKING SPACE TO WORK CHAPTER EIGHT Temenos or ivory tower? Academic pedagogy through a psychodynamic lens Lindy Barbour CHAPTER NINE Precious gift or poisoned chalice: what does psychoanalysis offer to social research? Sue Jervis CHAPTER TEN The inner voice: building the institution in the mind Eileen Francis CHAPTER ELEVEN Knowing (and not knowing) one's place: organisational ranking and the operation of envy and shame in organisational life Marie KanePART IV MAKING SPACE TO GROW CHAPTER TWELVE The heart has its reasons: reflections on working with a relational supervision group Susan Lendrum CHAPTER THIRTEEN Thinking under fire: the experience of staff at the front line of mental health services Grant Wilkie CHAPTER FOURTEEN Ministers ministering to ministers: psychoanalytic reflections Murray Leishman CHAPTER FIFTEEN A plea to "see into the life of things": thinking psychoanalytically about later life Susan Maciver and Tom C. RussINDEX

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Book SynopsisThis special issue focuses on temporal dynamics in teams. Drawing on the distinction between differential and temporal (or variable vs. process) research, recent theories and research practices in the field of team research are discussed to better understand the gap between research objectives and methods in team research. The diverse conceptual, methodological, and empirical articles that make up the special issue illustrate ways of narrowing this gap and thus provide some future directions for the study of time and change in teams.Table of ContentsTime and change in teams: Where we are and where we are moving, Cross-cultural differences in perception of time: Implications for multinational teams, For better or for worse: The effect of superior and inferior teammate performance on changes in challenge/threat cardiovascular responses, Introducing an intra-team longitudinal approach to the study of team process dynamics, Setting the tone: Early interaction patterns in swift starting teams as a predictor of effectiveness, Chaotic dynamics and team effectiveness: Evidence from professional basketball.

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Book SynopsisMassive social changes have brought prosperity to many groups and nations. Technological developments continue to facilitate the transformation of our lives. More employees are working in teams connected technologically throughout the world. Many have participated in some times disconnected discussions involving managers on different continents. How we understand the dynamics of such virtual environments are challenges for workers and managers. Institutional transformation often involves a process of continuous change, which is both exciting and challenging and calls for flexbility on the part of the employees and executives.Given the speed of communication, it is often hard to think about complex issues which influence decision-making. Organizational consultants, by applying systems-theory, offer CEOs, managers and workers a space to think about and understand complex global issues. This book combines psychodynamic, small group and social systems theories in addressing consultations in various countries. The authors, from India, Australia, England and the United States, provide rich case material as well as theoretical background in explicating current consultations. It will appeal to executive coaches, organizational consultants, NGOs, specialists in finances and management, human relations and those interested in third world development.Trade Review'The impact of globalization forces role-holders in systems, at some point in time, to reach their "limits of comprehension"...The phenomena of globalization, never before experienced by humanity, call upon insights and thoughts from imagination, the unknown, the unconscious mind and the infinite. 'Such a caesura, this book provides. A masterly introduction by Edward Klein, adumbrating the systems psycho-dynamic approach, pioneered at the Tavistock Institute, sets the tone of radical enquiry for all the chapters. The authors recognise the efficacy of psycho-analysis as a tool of cultural enquiry to yield cognisance of unconscious social processes and the non-rational for understanding the new architectonic, global order... 'This is a "must-have" book for every opinion-maker in contemporary systems and societies for its thought processes go well beyond the existing frames of knowledge and paradigms to offer a heuristic perspective for engaging with the problems, puzzles, conundrums and uncertainties that every system is bombarded with by the global phenomena.' - Gordon Lawrence, Managing Partner, Social Dreaming Ltd 'This excellent collection of inventive papers shines a bright light on the covert and overt issues arising from economic globalization and the process of continuous change in developing organizational structures. It belongs on the shelf of anyone interested in employing a systems psychodynamic perspective in a fast-changing world.' - Barbara B. Winderman, Past-President and Fellow, A.K. Rice Institute for the Study of Social SystemsTable of ContentsTable of Contents: ACKNOWLEDGEMENTSCONTRIBUTORS INTRODUCTION - Edward B. KleinCHAPTER ONE: Applying systems psychodynamics in an organizational consultation - Edward B. KleinCHAPTER TWO: Whose globe is it, anyway? - Rosemary Viswanath and Gouranga P. ChattopadhyayCHAPTER THREE: The dance of globalization: learning, thinking and balance - Kenwyn K. SmithCHAPTER FOUR: Coping with unpredictability and conflict: managing in a global economy - Lionel F. StapleyCHAPTER FIVE: Management's fear of market demands: a psychodynamic exploration - James Dalgleish and Susan LongCHAPTER SIX: Global identity and the superordinate task - Larry W. PenwellCHAPTER SEVEN: C'est la vie: creating a French family business to serve the global information society - Faith GabelnickCHAPTER EIGHT: The complexity of leadership: the complexity of the organizational self - Marc Maltz and Kenneth WittCHAPTER NINE: [Re]thinking leadership in a global economy - Amy L. FraherAFTERWORD - Edward B. KleinREFERENCES INDEX

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Book SynopsisThis is the first in a "Reflective Citizen" series, the intention being to develop volumes from the various OPUS (An Organisation for Promoting Understanding of Society) activities which include Scientific Meetings, Workshops, Lectures, Debates and Conferences. The objective of OPUS is to promote and develop the study of conscious and unconscious organisational and societal dynamics through educational activities, research; consultancy and training; and, the publication and dissemination of these activities for the public benefit.Trade Review'The Reflective Citizen takes a broad and thoughtful look at the range of issues that trouble us as a society. Using a group relations perspective, these authors open for examination the disturbing ways we collectively interfere with our own political and organizational lives. They illuminate how engagement is a central tool for competent citizenship, defining it as a mutually vulnerable and potentially terrifying opening up to the other. The book is recommended for managers, leaders, and students of social and organizational life.'- Edward R. Shapiro, MD, Medical Director/CEO, Austen Riggs Center, USA'This is a fascinating and absorbing read for those interested in how cutting edge theoretical developments apply to organizational life and contemporary society. I recommend this excellent book as a bridge between past and present, providing an opportunity to learn and reflect on how psychoanalytic and systems thinking impacts on our rapidly changing world, and on how we take up our roles as citizens of organizations and of the world.'- Olya Khaleelee, Corporate Psychologist and organizational consultant, Associate, Tavistock Institute of Human Relations'We live in times of unprecedented change. Globalization and hyper-connectivity bring people closer but make it harder to truly engage. The meaning of society and our experiences in it are ever more puzzling, eroding our ability to take up the role of active and responsible citizens. This interesting and timely collection, and the professional community which it celebrates, endeavour to examine the sentiment lying beneath the widespread veneer of numb individualism. Casting a light on the complex and often unconscious dynamics of contemporary society, this book enlightens, provokes and empowers. The articulate voices of its diverse group of authors showcase the value of reflective citizenship, demonstrating that it is not only possible today, but necessary and desirable.'- Gianpiero Petriglieri, M.D., Affiliate Professor of Organizational Behaviour, INSEAD, France'This book gives an account of dynamics in organizations and society and brings an excellent balance of theory and practice in the form of case studies from public health, business, and group relations. The authors cover a range of topics and bring a global perspective recognizing that we face the same dilemmas about values and ethics in professional life and in the role of organizational citizen. Working as organizational consultant it is very useful to have these valuable reflections upon how changes in modern society influence organizations and individuals working in them.'- Renate Gronvold Bugge. Director KOL AS (Crisis/Organization/Management), specialist in clinical psychology, specialist in occupational and organizational psychology, NorwayTable of ContentsEditorial Foreword to the “Opus Reflective Citizen” Series , Preface , The Merchant of Venice: a tale of modern times , Tolerating discrimination: discriminating tolerance , Drawing down the blinds on reflection: what is to be shut out, or in? , Memory lost and memory found: a reflection on the place of memory in the group relations network and conferences , Early international group relations symposia: from Oxford to Belgirate , Institutional abuse: caught between professional vocation and system’s efficiency , Is recognition a prerequisite for citizenship for managers? , Reflective citizenship: an organizational perspective

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThis book offers resources for reflecting on and developing professional and research practices, and the conditions in which they occur. It is based in cultural-historical approaches and focuses on learning and change; the three ideas at the core of the arguments presented are relational expertise, common knowledge, and relational agency.Table of Contents1. Revealing relational work Anne Edwards; Part I. Working Relationally in the Professions: 2. Expertise, learning, and agency in partnership practices in services for families with young children Nick Hopwood; 3. Learning and deploying relational agency in the negotiation of inter-professional hierarchies in a UK hospital Joce Nuttall; 4. Relational agency, double stimulation and the object of activity: an intervention study in a primary school Annalisa Sannino and Yrjö Engeström; 5. An analysis of the use of relational expertise, relational agency and common knowledge among newly appointed principals in Chile's public schools Carmen Montecinos, Verónica Leiva, Fabián Campos, Luis Ahumada and Sergio Galdames; 6. Building and using common knowledge for developing school-community links Prabhat Chandra Rai; 7. Building common knowledge: negotiating new pedagogies in higher education in South Africa Shirley Walters, Freda Daniels and Vernon Weitz; Part II. Working Relationally in Networks: 8. Networked expertise, relational agency, and collective creativity Kai Hakkarainen, Kaisa Hytönen, Jenna Vekkaila and Tuire Palonen; 9. Relational agency and the development of tools in service networks Laura Seppänen and Hanna Toiviainen; 10. Creating a system of distributed expertise: the Oxford Education Deanery narrative Nigel Fancourt; 11. Common knowledge: the missing link in hybrid value chains? Marc Thompson, Catherine Dolan, Colin Mayer, Kate Roll and Ruth Yeoman; 12. The relational agency framework as a tool for supporting the establishment, maintenance and development of multidisciplinary networks of professionals Marilyn Fleer, Iris Duhn and Linda J. Harrison; Part III. Working Relationally in Research: 13. Research as relational agency: expert ethnographers and the cultural force of technologies Cathrine Hasse; 14. When daycare professionals' values for transition to school do not align with the educational demands from society and school: a practice developing research project for daycare professionals' support to children's transition to school Mariane Hedegaard; 15. Relational approaches to knowledge exchange in social science research Anne Edwards and Eleni Stamou; 16. Designing the epistemic architecture for Galaxy Zoo: the case study of relational expertise in citizen science Bipana Bantawa; Epilogue: 17. Using and refining the relational concepts Anne Edwards.

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Book SynopsisThis book uses real-life examples and five key 'lenses' to highlight the importance of relationship building to effective organisations. It is for business practitioners, who will find it highly practical, as well as graduate students in fields as diverse as change management, leadership, organisational psychology, and organisational and human behaviour.Trade Review'What the authors do quite successfully in this volume … is to explain how components of their relational proximity framework fit together with more ephemeral concepts such as trust, empathy, commitment and respect. This book has been many years in the making but arrives at just the right time.' Vincent Neate, Social Value and Intangibles Review'The Relational Lens is a well-written book. It will appeal primarily to an applied and lay audience, but it references a good deal of psychological research. Its main contribution might be that it adds fuel to the burgeoning fire around the focus on interpersonal relationships in the organization. For this reason, it should be taken seriously by anyone who wants to understand the complexities of organizational life, relational life in particular.' Richard D. Harvey and Andrew Bleckman, PsycCRITIQUESTable of ContentsIntroduction. The dark matter of organisations; 1. The value and importance of relationships; 2. Why organisations should think relationally; 3. How to measure relationships; 4. Directness - high touch organisation; 5. Continuity - connection across time; 6. Multiplexity - context for breadth; 7. Parity - power, balance, fairness; 8. Commonality - overlap of purpose; 9. What relational proximity builds; 10. Relationships between stakeholders; 11. Managing, measuring, reporting, regulating; Epilogue.

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Book SynopsisDecision-making is the best way to actively improve anything in your personal and professional life, or in any business or organization. This book presents and illustrates several fundamental ideas and offers procedures that nudge you to improve your decision-making skills and guide you to make smarter decisions.Trade Review'Even though people make hundreds of choices each day, they rarely consider how to improve their decision-making skills. A good place to start is to read Ralph Keeney's new book, which is chock-full of wisdom, stories, and highly practical advice. By the time you finish it, you will have the author whispering in your ear the next time you face a big decision.' Richard H. Thaler, University of Chicago, co-author of Nudge, and winner of the 2017 Nobel Prize in Economic Sciences'Please 'give yourself a nudge' to read this book. If you are not yet sure how, you soon will be. Decision-making really is a learnable skill and Ralph Keeney is a master teacher with compelling examples, exercises, concepts, and steps to share.' Daniel Goroff, Vice President and Program Director, Alfred P. Sloan Foundation'Read this book to build your wealth or bolster your health. Using practical advice wrapped in accessible language, distinguished decision-making expert Ralph Keeney explains how to identify and analyze critical decisions in your life, how to enrich your set of alternative choices, and how to value possible outcomes. It is precisely the primer you need to foster better choices in your professional or personal life.' Richard Zeckhauser, Frank P. Ramsey Professor of Political Economy, Harvard University'Ralph Keeney introduces an innovative perspective: don't try to select the best option when facing a choice, but create better choices. Be your own choice architect! The book provides plenty of evidence and convincing arguments for this claim and is a must-read for anyone who wants to improve their decision-making skills.' Ortwin Renn, Scientific Director, Institute for Advanced Sustainability Studies, Potsdam, Germany'This book details innovative, yet practical, gems to nudge you toward making better choices that will undoubtedly enhance the quality of your life. Without grasping such life-enhancing opportunities, you will be at the mercy of life 'as it happens'.' James M. Tien, Distinguished Professor and Dean Emeritus of the College of Engineering, University of Miami, and Foreign Secretary, National Academy of Engineering'In this exceptionally readable and interesting book, Ralph Keeney highlights ways that we all can use to improve our decision-making process by using our values and objectives to create and compare different alternatives. You will be rewarded personally by following the guidelines from this book.' Howard Kunreuther, Co-Director of the Wharton Risk Management and Decision Processes Center and James G. Dinan Professor Emeritus of Decision Sciences and Public Policy, University of Pennsylvania'Ralph Keeney's new book is an inspiring nudge to us all; he coaches us to keep giving ourselves nudges to make better decisions. The book is packed with ideas for designing better alternatives based on what matters to you.' L. Robin Keller, University of California, Irvine'When we can't have one of the world's leading decision analysts at our side when making the choices vital to our lives, the next best thing is to heed Ralph Keeney's advice about what really matters in defining the decision we face, specifying our objectives, and creating better alternatives to consider.' Paul Slovic, President of Decision Research and Professor of Psychology, University of Oregon'Ralph Keeney has distilled a distinguished career's insights into a practical guide to decision-making that produces creative, rich results. This essential book encourages us to 'nudge' ourselves towards embracing decision opportunities and expanding the range of alternatives to consider.' Ken Peterson, Board Chair, BC Hydro'Facing complicated decisions? Read this book to learn how to move from confusion to clarity and make smarter decisions.' Detlof von Winterfeldt, University of Southern California, and Director, Center for Risk and Economic Analysis of Terrorism Events'No one has more hands-on experience than Ralph Keeney about what it takes for each of us to take charge of our lives. In a book full of instructive anecdotes, the author distills a career's worth of insight that will move you - finally - to action.' David E. Bell, Harvard University'Learn to consider your goals and values before any important decision, and take advantage of decision opportunities. Ralph Keeney has done a great service in making this kind of advice available to the general public, which previously was available only from expensive decision consultants.' Vicki Bier, Decision Analyst, University of Wisconsin, Madison'Making better decisions is the best way to improve your business and your life. Ralph Keeney, a globally recognized expert in decision analysis, provides a practical approach to decision-making by applying scholarly research to how we live and work.' Bill Klimack, Decision Analysis Manager'Give Yourself a Nudge is filled with real-life examples and amazing analyses of social, personal, and organizational dynamics. These segments of the book show you the strategy in action and provide a good, realistic frame for future self-assessment.' Lucia Grosaru, Psychology CornerTable of Contents1. Nudge yourself to make better decisions; 2. Your decisions and your life; 3. Making value-focused decisions; 4. Defining your decision; 5. Identifying your values; 6. Creating alternatives; 7. Identifying decision opportunities; 8. Obtaining authorization to select alternatives controlled by others; 9. Becoming a value-focused decision-maker; 10. Enhancing the quality of your life; 11. Useful perspectives on decision-making; Appendix. Evaluating alternatives and making a decision.

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Book SynopsisTrade Review“Conflict is an inevitable part of life, but it isn’t an inevitable source of misery. This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them.” — Adam Grant, New York Times bestselling author of Originals and Give and Take, and host of the chart-topping TED podcast WorkLife “Every once in a while, you'll encounter a book and wish everyone you know would read it. This is one of those rare books. It will help you reset the way you think about conflict and help you become more productive, mindful and kind along the way.” — Seth Godin, author of This is Marketing “I’ve watched Jennifer work her magic with global leaders. Now she has captured that wisdom in this book. If you read one business book this year, make it Optimal Outcomes.” — Jeffrey C. Walker, Chairman of New Profit, former Vice Chairman of JPMorgan Chase & Co., and coauthor of The Generosity Network “Not every conflict can be solved by negotiation. With engaging real-world examples and a proven method, Optimal Outcomes will transform how individuals and organizations approach conflicts of all kinds.” — Doug Stone and Sheila Heen, coauthors of the New York Times bestseller Difficult Conversations “Optimal Outcomes is a cool drink of water in a world over-heated by conflict. With clarity and heart-filled insight gained from decades of caring practice, Jennifer Goldman-Wetzler leads us down the path to conflict freedom, liberating us from the painful belief that conflicts are intractable.” — Jerry Colonna, author of Reboot: Leadership and the Art of Growing Up and CEO, Reboot.io "A brilliantly written guide for the 21st century leader. Jennifer Goldman-Wetzler will change how you think about conflict and complexity, and more importantly, how you lead through it.” — Sharon Fay, Co-Head of Equities, AllianceBernstein “Brimming with science-backed good advice, Optimal Outcomes will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life.” — Daniel L. Shapiro, Ph.D., Director, Harvard International Negotiation Program and author of Negotiating the Nonnegotiable “An important, unique approach to dealing with conflict, even when one side may not be amenable. Highly recommended for anyone interested in applying a user-friendly methodology in their personal and professional interactions.” — Joshua Sinai, Ph.D., counterterrorism expert, Book Reviews Editor, Perspectives on Terrorism and columnist, The Washington Times “Optimal Outcomes provides a simple but powerful method for dealing with breakdowns that seem unresolvable.” — Erica Ariel Fox, President, Mobius Executive Leadership and author of the New York Times bestseller Winning from Within “Framed with…a kind but no-nonsense tone, this succinct and focused guide is a boon to anyone looking to turn arguments into negotiations and negotiations into agreement.” — Publishers Weekly

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Book Synopsis"Brilliant . . . a must read for veterans and those who seek to understand them."—Huffington PostTrade Review"Starred Review. At a time when suicide rates among veterans is increasing sharply, this empathic examination of 'the moral weight that soldiers carry on their shoulders' is essential reading." "Humaniz[es] soldiers by enabling us to see them as individuals with distinct, particular responses to psychological and physical wounds."

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Book SynopsisPopular leadership speaker John C. Maxwell incorporates all his best teachings into this easy-to-read primer for developing the right attitude.

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Book Synopsis

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Book SynopsisThis is a fully updated edition of Personnel Selection, a seminal text on the psychometric approach to personnel selection by a noted expert in the field. Focuses on cutting-edge topics including the influence of social networking sites, adverse impact, age differences and stereotypes, distribution of work performance, and the problems of selecting new employees using research based on incumbent employees Questions established beliefs in the field, especially issues that have been characterized as not a problem, such as differential validity, over-reliance on self-report, and faking good Contains expanded discussion of research and practice in the US and internationally, while maintaining the definitive coverage of UK and European selection approaches Provides comprehensive yet accessible information for professionals and students, as well as helpful pedagogical tools (technical and statistical boxes, simplified figures and tableTable of ContentsPreface to the sixth edition vii Preface to the first edition ix 1 Old and new selection methods 1 We’ve always done it this way 2 Validity of selection methods 25 How do you know it works? 3 Job description, work analysis and competences 55 If you don’t know where you’re going, you’ll end up somewhere else 4 The interview 71 ‘I know one when I see one’ 5 References and ratings 94 The eye of the beholder 6 Tests of mental ability 110 ‘a … man of paralysing stupidity’ 7 Assessing personality by questionnaire 138 Do you worry about awful things that might happen? 8 Alternative ways of assessing personality 173 What year was the Bataan death march? 9 Biodata and weighted application blanks 192 How old were you when you learned to swim? 10 Assessment centres 207 Does your face fit? 11 Emotional intelligence and other methods 227 ‘Success in work is 80% dependent on emotional intelligence’ 12 Criteria of work performance 246 ‘the successful employee… does more work, does it better, with less supervision’ 13 Minorities, fairness and the law 268 Getting the numbers right 14 The value of good employees 289 The best is twice as good as the worst 15 Conclusions 307 Calculating the cost of smugness References 319 Index 348

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Book SynopsisCan happiness and optimal performance be learned? Positive psychologists say 'yes!' As decades of research and hundreds of studies have now shown, people who express their strengths tend to be happier, engaged, energetic, resilient, less stressed, and higher achievers. Jewelers spot diamonds in the rough. Art dealers identify potential masterpieces. Coaches groom stars and create the conditions for people to flourish and soar. Drawing on the best from the science of positive psychology and from her two decades of experience coaching and training executives around the world, Fatima Doman has created a three step coaching process that can transform a dedicated learner into a star performer. Whether coaching yourself or others, Authentic Strengths enables sustainable, transformational change. You will learn the tools designed to explore, empower and engage your strengthsâall while honoring the strengths in others. No one reaches the top without being led or carried part of the way.

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