Medical administration and management Books

Book SynopsisThis innovative text uses a simulation approach to give readers interested in healthcare documentation and medical transcription careers a working knowledge of medical reports common in both acute and chronic care settings. Readers have access to transcription of 107 patient medical reports, including 56 new reports exclusive to the Eighth Edition. This edition also features 20 new speech recognition technology/medical editing (SRT) reports, as well as information on electronic health records (EHRs), quality assurance (QA), and scribes to keep readers up-to-date on the latest advances in the field. Organized by body system, the text includes full-color anatomy and physiology illustrations to make medical terminology easier to master. In addition, the authors have included a review of proper formatting, grammar, and style in accordance with the AHDI's BOOK OF STYLE, and a master glossary list compiles key terms in one section for convenient study and quick reference.Table of ContentsPreface. New to this Edition���Featured Items. Prerequisites. Course Description. Teaching Environment. Objectives. Student Text-Workbook. Audio Transcription Exercises. Supplements. Acknowledgments. About the Author. Supplements at a Glance. 1. Introduction. 2. Model Report Forms. 3. References. 4. Case Studies. Case Study 1: Reproductive System. Case Study 2: Gastrointestinal System. Case Study 3: Cardiopulmonary System. Case Study 4: Pediatric Orthopedics/Neurology Systems. Case Study 5: Psychology/Neurology System. Case Study 6: Reproductive System/Mammary Glands. Case Study 7:Orthopedics/Endocrine Systems. Case Study 8: Vascular/Renal Systems. Case Study 9: Orthopedics. Case Study 10: Respiratory System. 5. Quali-Care Clinic. 6. Speech Recognition Editing. Appendix. Proofreader���s Marks. Challenging Medical Words/Phrases/Prefixes. Sample Patient History Form. The Lund-Browder Chart. Laboratory Test Information. Sample Forms for Ordering Laboratory Tests, Scheduling Radiology Tests, and Consults for Physical Therapy, Sleep Studies, etc. Building a Reference Library. Official ���Do Not Use��� List from The Joint Commission. Bibliography. Index.

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Book SynopsisVERONICA COULSHED, sometime Head of Applied Social Studies at the University of Sunderland, UK, was the original author of Management in Social Work, and also wrote the highly successful text, Social Work Practice, now in its second edition under the co-authorship of Joan Orme. AUDREY MULLENDER is Principal of Ruskin College, Oxford, UK. She was previously Professor of Social Work at the University of Warwick, UK. She has been Editor of the British Journal of Social Work and has produced well over a hundred publications in the social work field, including over a dozen books. DAVID N. JONES was formerly Assistant Director Operations for the Central Council for Education and Training in Social Work, and before that, General Secretary of the British Association of Social Workers, UK. He is currently a government adviser on service improvement.NEIL THOMPSON is a Director of Avenue Consulting Ltd. He is the best-selling author of many books including Understanding Social Work, Promoting Equ

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Book SynopsisHealthcare professionals who want to increase their chances of approval can depend on the practical advice found in this book by a highly experienced clinical trialist author. Providing a concise and easy-to-read overview, How to Write a Grant Application includes pointers on what to include and what to avoid.Trade Review"Intended for those who are preparing to apply for a clinical grant, this guide covers this complex process in an accessible manner." (Booknews, 1 April 2011)Table of ContentsForeword. Preface. Acknowledgements. About the author. Chapter 1: Overview. 1.1 Types of grants. 1.2 Types of funding organisations. 1.3 Choosing an appropriate funding body. 1.4 Contents of the grant application. 1.5 Including several studies in one application (project grants). 1.6 Translational research sub-studies. 1.7 The application process. 1.8 Estimating timelines and a planned work schedule. 1.9 Intellectual property. 1.10 Text, grammar and format. Chapter 2: People involved in the study. 2.1 Who should be part of the Study Team? 2.2 Other investigators, collaborators and consultants. 2.3 The host institution and Sponsor. 2.4 Commercial companies. 2.5 Oversight committees. Chapter 3: Justifi cation for the study. 3.1 Finding background information. 3.2 Previous evidence and similar research (why the study is needed now). 3.3 Biological plausibility. 3.4 Safety of new interventions in clinical trials. 3.5 Feasibility. 3.6 What will the study contribute? 3.7 Summary of the justifi cation for a proposed study. Chapter 4: Describing the study design. 4.1 Abstract. 4.2 Appendices. 4.3 Study objectives and outcome measures. 4.4 Types of studies. 4.5 Observational studies in humans. 4.6 Clinical trials in humans. 4.7 Laboratory experiments. 4.8 Describing sample size. 4.9 Describing the main statistical analyses. 4.10 Systematic reviews. Chapter 5: Associated documents with the grant application. 5.1 Study protocol. 5.2 Participant Information Sheet. 5.3 Curricula vitae of the Chief Investigator and all co-applicants. 5.4 Letters of support from co-applicants, centre investigators, collaborators, or other advisors. 5.5 Letters of support from commercial companies. 5.6 Other documents specifi c to the fi eld of research. Chapter 6: Financial costs. 6.1 Overview of items to include in the fi nancial costs. 6.2 Indirect costs or overheads (full economic costs). 6.3 Per patient (or per subject) payments. 6.4 Staff costs. 6.5 Access to core funds and resources. 6.6 Consideration of costs not to be met by the funding body. 6.7 Grant applications associated with calls for proposals. 6.8 Observational studies in humans. 6.9 Clinical trials in humans. 6.10 Laboratory experiments. 6.11 Systematic reviews. Chapter 7: Funding body review process. 7.1 Submitting the application. 7.2 Processing the application within the funding body. 7.3 Initial reviews (external reviewers). 7.4 Funding committee meeting. 7.5 Funding committee evaluation. 7.6 Feedback to applicants after the meeting. 7.7 Responding to the funding committee feedback. Chapter 8: Annual reports and applying for a grant extension. 8.1 Annual reports. 8.2 Applying for a grant extension. Bibliography. Index.

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Book Synopsis* Providing information to implement a new core healthcare requirement patient involvement * Including real case scenarios to illustrate the principles of effective PPI * Following the unique Toolkit series format of flowcharts and layouts that guide the reader through each section .Trade Review"What I liked most about this book is the clear layout of the chapters. It is easy to read and understand, and has plenty of practical ideas on how patients and public can become involved, engaged and empowered ... Overall this book achieves its objective and if you are about to undertake PPI, I would recommend this toolkit as essential reading prior to embarking on that journey." (British Journal of Cardiac Nursing, 1 November 2011)Table of ContentsForeword vii Chapter 1 Introduction 1 The toolkit series 1 Aim of this toolkit 1 Why have a PPI toolkit? 2 The language of PPI 2 Getting started 2 Levels of PPI 4 Chapter 2 What is patient and public involvement? 15 Why bother with PPI? 15 Why is PPI growing in health and social care? 16 Changes in PPI legislation 17 How does PPI help organizations and services and care change? 18 Improving health services 18 Improving health research 19 Global networks 21 Monitoring of health services 23 Developing health organizations 24 Developing an organizational strategy for PPI 26 Define structures within your organization 27 Define structures outside your organization 27 Four ways to develop PPI 28 Chapter 3 How to conduct effective PPI 36 Searching for literature about involvement 37 Searching the grey literature for PPI publications 38 PPI search terms 38 Searching and citing issues in PPI 38 Involving the right people 39 PPI methods and tools 42 Reviewing documents 46 Designing a questionnaire for a survey 46 Running a focus or discussion group 47 Running a workshop 49 Practical considerations 53 An icebreaker: tree types 55 Exhibitions and road shows 57 Interviews 58 Chapter 4 Building relationships 60 Recruitment and networking 60 Methods for recruitment 60 Support and training for participants and professionals 62 Interpersonal skills: running effective meetings and workshops 63 Role of chairperson or facilitator 63 Dealing with difficult situations and managing conflict 65 Being inclusive 67 Avoiding the pitfalls 71 Online communication in PPI 72 Communicating in advance 75 Chapter 5 Evaluation of PPI 78 Evaluating PPI methods and process 79 Evaluating the impact of PPI on a service or project 80 Evaluating the impact of PPI on the people who took part 81 Chapter 6 The future of PPI 85 Allocation of resources and better use of resources 86 Accessibility of services 88 Health professionals working with patients and the public 89 Developing trust and credibility between the public and health organizations 89 Improving quality of care and reducing harm 90 Final thoughts 92 Conclusions 92 Index 95

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Book SynopsisMedical transcription is among the most popular careers in allied health services, but it requires multidisciplinary knowledge. Our comprehensive 6 page laminated guide will make it a snap to keep at the ready all that a student will need to know in order to succeed as a medical transcriptionist (MT). From basic anatomy and physiology to grammar and spelling pitfalls, this guide covers all the transcription essentials in the easy-to-use format our customers have come to rely on us to provide. Each section features 'The MT Knows' summary of critical points, set off graphically for easy reference. Topics covered include: Overview -- MT Process MT Skills, Knowledge & Procedures Keyboard Kinetics & Computer Literacy Proficiency in English Grammar, Punctuation, Spelling, Acronyms & Abbreviations Medical Terminology & Reports Editing & Proofreading Medical Dictation & Transcription Human Anatomy, Physiology Concepts of Disease Medical & Surgical Procedures Pharmacology, Diagnostic Imaging &

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Book SynopsisWith the change to ICD-10 plus the release of DSM-5 it is a wise choice to have a quick reference to medical codes with succinct descriptions for the DSM-5 Manual handy for support while coding. Packed with codes following the manual's organizational structure, anyone from students, doctors, coders to medical administrators can find codes fast for additional support to be sure of selected codes, but also as a reinforcement tool committing codes to memory. 6-page laminated guide includes: Neurodevelopmental Disorders Schizophrenia Spectrum & Other Psychotic Disorders Bipolar & Related Disorders Obsessive-Compulsive & Related Disorders Depressive Disorders Trauma- & Stressor-Related Disorders Anxiety Disorders Feeding & Eating Disorders Dissociative Disorders Somatic Symptom & Related Disorders Disruptive, Impulse-Control & Conduct Disorders Gender Identity Disorders Elimination Disorders Sleep-Wake Disorders Sexual Dysfunctions Substance-Related & Addictive Disorders Personality Disord

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Book SynopsisHIPAA violation costs can be as high as $1.5 million per year or could result in jail time. Having a handy and concise guideline reference can protect health care professionals and their patients from missteps that could unknowingly cause violations. This inexpensive 6 page laminated guide can support managers, owners, privacy & security officers and staff day to day or in training, as well as students in HIPAA compliance courses. 6 page laminated guide includes: HIPAA Rules & Related Laws When HIPAA Applies HIPAA-Related Risks HIPAA Enforcements HIPAA Privacy Rule Requirements HIPAA Security Rule Requirements HIPAA Data Breach Notification Rule Requirements HIPAA Privacy, Security & Compliance in Practice Additional Resources

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Book SynopsisHelps to master the fundamentals of medical transcription and meet the challenges of the evolving medical transcription field.Table of ContentsSection 1: Career Role and Responsibilities 1. The Medical Transcription's Career, Including Ethical and Legal Responsibilities Section 2: Tools of Transcription 2. Equipment and Technology Section 3: Transcription Guidelines 3. Punctuation 4. Capitalization 5. Transcribing Numbers, Figures, and Abbreviations 6. Letter Transcription 7. Proofreading, Making Corrections, and Quality Assurance 8. Using Reference Books: Learn How to Get Help From the Experts 9. Word Endings: Plurals, Nouns, and Adjectives 10. Grammar Review Section 4: Medical Records and Reports 11. Outpatient Medical Chart Notes and Daily Progress Notes 12. Preparation of a History and Physical Examination Report 13. Preparation of Miscellaneous Medical Reports Section 5: Correspondence and Business Documents 14. Writing Business Documents: Email, Memos, Agendas, Minutes, and Policies 15. Making the Transition from MT to Speech Recognition Editor 16. Establishing Your Career and Applying for Transcribing Positions Section 6: Appendices A: Answers to Tests B: Reference Materials C: Medical Documents D. Rules and Helpful Hints for Transcribing

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Book SynopsisThe first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human factors and ergonomics issues such as human error or design of medical devices or a specific application such as emergency medicine. This book draws on both areas to provide a compendium of human factors and ergonomics issues relevant to health care and patient safety.The second edition takes a more practical approach with coverage of methods, interventions, and applications and a greater range of domains such as medication safety, surgery, anesthesia, and infection prevention. New topics include: work schedules error recovery telemedicine workflow analysis simulation<Trade Review"The premise of the book is very timely and appropriate. The epidemic of medical errors has finally been well established and well publicized. Future efforts need to be devoted to improving healthcare, and this handbook covers salient points. There is an impressive array of contributors handling a broad spectrum of topics. The list of topics is extensive without any major deficiencies. This volume should make a substantial contribution to the field." — Harvey Murff, M.D., M.P.H., Center for Health Services Research, Vanderbilt University "The key feature is that it is comprehensive. The volume may be thick, but it can be one-step shopping for those who would want to find information for human factors related to patient safety and quality. I am not aware of any other sources that come close to this goal." — Yan Xiao, Ph.D., Patient Safety Scientist and Human Factors Engineer, University of Maryland "The premise of the book is very timely and appropriate. The epidemic of medical errors has finally been well established and well publicized. Future efforts need to be devoted to improving healthcare, and this handbook covers salient points. There is an impressive array of contributors handling a broad spectrum of topics. The list of topics is extensive without any major deficiencies. This volume should make a substantial contribution to the field."- Harvey Murff, M.D., M.P.H., Center for Health Services Research, Vanderbilt University"The key feature is that it is comprehensive. The volume may be thick, but it can be one-step shopping for those who would want to find information for human factors related to patient safety and quality. I am not aware of any other sources that come close to this goal."- Yan Xiao, Ph.D., Patient Safety Scientist and Human Factors Engineer, University of Maryland Table of ContentsIntroduction. Macroergonomics and Systems. Job and Organizational Design. Physical Ergonomics. Human Error. Human Factors and Ergonomics Methodologies. Human Factors and Ergonomics Interventions. Specific Applications.

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Book SynopsisThrough a compelling combination of policy analysis and humanizing detail of both consumers and providers of PAS, this book appeals to students, scholars, and patients of these services who are considering use of self-directed PAS alike.

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Book SynopsisThrough a compelling combination of policy analysis and humanizing detail of both consumers and providers of PAS, this book appeals to students, scholars, and patients of these services who are considering use of self-directed PAS alike.

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Book SynopsisThis multidisciplinary text is an essential introduction to leadership in health care, combining the underpinning theory with a practical approach to help you come to decisions and solutions in everyday practice.* Written in an accessible and easy to understand style by an international team of practitioners who will engage, inspire and empower you to really make a difference in practice* Evidence based and with a focus on patient care and service delivery to ensure best practice* Includes case studies from a range of disciplines as well as questions and reflective activities to help you apply theory to practice* Provides practical tools from a number of disciplines including NLP, positive psychology, coaching and transactional analysis* Free HodderPlus website provides PowerPoints, case studies, questions, reflection activities and annotated web linksThis practical guide is an invaluable tool for all students and professionals in nursingTrade Review"A book on leadership could be a challenge to read; but not this one. The authors of this book have overcome this potential obstacle by writing in a conversational style, including questions, case studies and reflection exercises throughout.This book will appeal to healthcare staff looking to develop their leadership skills; those wanting to bring staff together to work as an effective team and hence improve the quality of care delivered to their patients.To be an adaptive leader, which is a must in the rapidly changing healthcare setting, we need to use the brains in our heart and gut as well as the brain in our head. The only way this will make sense to you is by reading this book; and I found that once I started reading it, I didn’t want to stop. So please do read on."—Michaela Hooper, RGN, BSc, MSc., Infection Prevention & Control Nurse at Frimley Park Hospital NHS Foundation Trust, UK "I have just finished reading Suzanne Henwood’s book on leadership and must say that I have not been so engrossed by a leadership or management text since I studied with Russell Ackoff in the 1990s. Whereas most such books are heady and attempt to prescribe what must be done from an external perspective, Suzanne and her authors describe from the inner person how to embody the best practices in order to become a truly interactive leader and manager. The book is well designed with plentiful examples and opportunities for reflection. In every chapter there are multiple opportunities for reflection that are apt and designed to place you, the reader, into the flow of the book as participant. The examples are meaningful. It is well grounded in the history and culture of leadership and management in the healthcare professions. It is well documented and well designed for use as a textbook or a book for personal development."—Richard.M.Gray, Research Director, NLP R and R Project, Assistant Professor (ret.), Fairleigh Dickinson University, New Jersey, USA"You could be forgiven for assuming that all of the complexities of providing modern health care come down to leadership...or a lack of it. Millions of words are written on the subject and endless varieties of training and development for health staff are available. Failings are easily attributed to poor leadership; the achievement of innovative change is seen as dependent on leadership and those who seem to demonstrate effective leadership are admired, envied and even feared. Behind all of the noise being generated is the simple truth that leadership skills are valuable tools in every-day life, transformative in any work situation and essential for anyone that calls themselves a health care professional.In this book, a number of aspects of leadership in the clinical environment are examined. The approach is refreshingly practical and interactive. The assumption that leadership skills can be taught, practised and perfected is engagingly presented, with opportunities throughout for readers to reflect on their own experiences and traits in leadership. It deserves to become a resource to encourage the development of leaders at all levels in any and every health care service."—Richard Evans, Chief Executive Officer, The Society and College of Radiographers UK"Many of us become health professionals because of an innate motivation to help others. Through our experiences, challenges and growing understanding in our varied roles, we strive to offer an improving service to our patients in order to equip them with relief, knowledge and the tools to be responsible for their own bodies and minds. This enlightening book allows us to grow on a personal level as well as a professional one. It does so by expanding our awareness of who we are as therapists, encouraging us to use our developing expertise to complement our colleagues and environment in order to provide the best possible treatment and outcome for each and every patient in every situation. It is also a workbook which I feel is essential to health care providers as a resource we can refer back to in an ongoing process of growth and continuously challenging ourselves along that journey. Each chapter is relevant and a vital part of the bigger picture with authentic and knowledgeable authors. I would recommend it on every practitioner’s shelf who cares about the quality of the service they provide."—Michelle Silvester, Director, Back to the Future (physiotherapy practice), New Zealand"This timely book practices the kind of leadership that it preaches: it is refreshingly authentic, anchored in integrity and driven by a genuine desire for growth and positive change for those who work within and are served by the health sector. I congratulate the editor and the team of authors for providing such a rich multidisciplinary text that progressively integrates the freshest leadership thinking with the challenging practice of healthcare leadership."—Professor Brad Jackson, Head of School of Government, Victoria University of Wellington, New Zealand"A book on leadership could be a challenge to read; but not this one. The authors of this book have overcome this potential obstacle by writing in a conversational style, including questions, case studies and reflection exercises throughout.This book will appeal to healthcare staff looking to develop their leadership skills; those wanting to bring staff together to work as an effective team and hence improve the quality of care delivered to their patients.To be an adaptive leader, which is a must in the rapidly changing healthcare setting, we need to use the brains in our heart and gut as well as the brain in our head. The only way this will make sense to you is by reading this book; and I found that once I started reading it, I didn’t want to stop. So please do read on."—Michaela Hooper, RGN, BSc, MSc., Infection Prevention & Control Nurse at Frimley Park Hospital NHS Foundation Trust, UK "I have just finished reading Suzanne Henwood’s book on leadership and must say that I have not been so engrossed by a leadership or management text since I studied with Russell Ackoff in the 1990s. Whereas most such books are heady and attempt to prescribe what must be done from an external perspective, Suzanne and her authors describe from the inner person how to embody the best practices in order to become a truly interactive leader and manager. The book is well designed with plentiful examples and opportunities for reflection. In every chapter there are multiple opportunities for reflection that are apt and designed to place you, the reader, into the flow of the book as participant. The examples are meaningful. It is well grounded in the history and culture of leadership and management in the healthcare professions. It is well documented and well designed for use as a textbook or a book for personal development."—Richard.M.Gray, Research Director, NLP R and R Project, Assistant Professor (ret.), Fairleigh Dickinson University, New Jersey, USA"You could be forgiven for assuming that all of the complexities of providing modern health care come down to leadership...or a lack of it. Millions of words are written on the subject and endless varieties of training and development for health staff are available. Failings are easily attributed to poor leadership; the achievement of innovative change is seen as dependent on leadership and those who seem to demonstrate effective leadership are admired, envied and even feared. Behind all of the noise being generated is the simple truth that leadership skills are valuable tools in every-day life, transformative in any work situation and essential for anyone that calls themselves a health care professional.In this book, a number of aspects of leadership in the clinical environment are examined. The approach is refreshingly practical and interactive. The assumption that leadership skills can be taught, practised and perfected is engagingly presented, with opportunities throughout for readers to reflect on their own experiences and traits in leadership. It deserves to become a resource to encourage the development of leaders at all levels in any and every health care service."—Richard Evans, Chief Executive Officer, The Society and College of Radiographers UK"Many of us become health professionals because of an innate motivation to help others. Through our experiences, challenges and growing understanding in our varied roles, we strive to offer an improving service to our patients in order to equip them with relief, knowledge and the tools to be responsible for their own bodies and minds. This enlightening book allows us to grow on a personal level as well as a professional one. It does so by expanding our awareness of who we are as therapists, encouraging us to use our developing expertise to complement our colleagues and environment in order to provide the best possible treatment and outcome for each and every patient in every situation. It is also a workbook which I feel is essential to health care providers as a resource we can refer back to in an ongoing process of growth and continuously challenging ourselves along that journey. Each chapter is relevant and a vital part of the bigger picture with authentic and knowledgeable authors. I would recommend it on every practitioner’s shelf who cares about the quality of the service they provide."—Michelle Silvester, Director, Back to the Future (physiotherapy practice), New Zealand"This timely book practices the kind of leadership that it preaches: it is refreshingly authentic, anchored in integrity and driven by a genuine desire for growth and positive change for those who work within and are served by the health sector. I congratulate the editor and the team of authors for providing such a rich multidisciplinary text that progressively integrates the freshest leadership thinking with the challenging practice of healthcare leadership."—Professor Brad Jackson, Head of School of Government, Victoria University of Wellington, New ZealandTable of ContentsIntroduction to Leadership. Practical Leadership in Nursing and Health Care. Understanding Self: Creating Your Vision. Models of Communication Excellence. The Art of Followership. Effective Leadership of Teams. Leading in Health Care: Challenging Boundaries and Leading and Change in Institutions. Second-Order Leadership. Inspiring Others to Follow Your Lead: Leading Change. Motivating and Engaging Others: Driving Practice Change. Learning from Experience. Coaching and Empowering Others. Setting Compelling Goals. Resilience. Conclusions and Moving Forward

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Book SynopsisDespite all the jokes about the poor quality of physician handwriting, physician adoption of computerized provider order entry (CPOE) in hospitals still lags behind other industries'' use of technology. As of the end of 2010, less than 22% of hospitals had deployed CPOE. Yet experts claim that this technology reduces over 80% of medication errors and could prevent an estimated 522,000 serious medication errors annually in the US. Even though the federal government has offered $20 billion dollars in incentives to hospitals and health systems through the 2009 stimulus (the ARRA HITECH section of the American Recovery and Reinvestment Act of 2009), many organizations are struggling to implement advanced clinical information systems including CPOE. In addition, industry experts estimate that the healthcare industry is lacking as many as 40,000 persons with expertise in clinical informatics necessary to make it all happen by the 2016 deadline for these incentives. While the scientific litTable of ContentsForeword.- Introduction.- Why the Concern for CPOE Now?.- Vision: How You Start.- Leadership and Governance.- Project Management.- Change Management.- Building Momentum.- Avoiding Common Pitfalls along the Way.- Implementation.- Stabilization and Optimization.- Putting It All Together.- Appendix A Sample Forms and Other Tools.- Glossary.- Bibliography/Suggested Readings.- Index.​

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Book SynopsisReady to take your IT skills to the healthcare industry? This concise book provides a candid assessment of the US healthcare system as it ramps up its use of electronic health records (EHRs) and other forms of IT to comply with the government's Meaningful Use requirements. It's a tremendous opportunity for tens of thousands of IT professionals.

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Book SynopsisA guide to hospital insurance billing and coding. It covers everything hospital billers need to know, from patient admission to accounts receivable management and HIPAA. It builds on your knowledge so that you can make a successful transition from the physician/outpatient environment to the hospital setting.Table of ContentsSection 1: Hospital Overview 1. Hospital Introduction 2. Hospital Regulatory Environment 3. HIPAA Section 2: Hospital Billing and Coding Process 4. Patient Accounts Data Flow 5. Hospital Billing Process Section 3: Coding 6. ICD-9-CM Diagnosis and Procedure Coding 7. ICD-10-CM Diagnosis Coding 8. Procedure Coding (HCPCS and ICD-10-PCS) 9. Coding Guidelines and Applications (HCPCS and ICD-10-CM/PCS) Section 4: Claim Forms 10. Claim Forms Section 5: Health Care Payers and Reimbursement 11. Payers 12. Prospective Payment Systems 13. Accounts Receivable Management Section 6: Appendixes A: Cases B: Claim Form Data C: Web Resources

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Book SynopsisGood Manufacturing Practice (GMP) ensures medicinal products are produced consistently and controlled to the quality standards appropriate for their intended use and as required by product specifications or marketing authorization. Annex 11 details the European Medicines Agency (EMA) GMP requirements for computer systems.The purpose of Annex 11 is to provide the EMA healthcare industry with consistent criteria for effective implementation, control, and use of computer systems. EU Annex 11 Guide to Computer Validation Compliance for the Worldwide Health Agency GMP supplies practical information to facilitate compliance with computer system GMP requirements, while highlighting and integrating the Annex 11 guidelines into the computer compliance program.The ideas presented in this book are based on the author's 25 years of experience with computer validation in the healthcare industry with various computer systems development, maintenance, and quality functiTable of ContentsIntroduction. SLC, Computer Validation, and Annex 11. Annex 11 Principles. Risk Management. Personnel. Suppliers and Service Providers. Validation. Data. Accuracy Checks. Data Storage. Printouts. Audit Trails—Ensuring Data Integrity. Change and Configuration Management. Periodic Evaluation: Independent Review to Ensure Continued Validation of Computerized Systems. Security. Incident Management. Electronic Signatures: Electronic Signing Requirements. Batch Certification and Release. Business Continuity. Archiving. SLC Documentation. Relevant Procedural Controls. Maintaining the Validated State in Computer Systems. Annex 11 and the Cloud. EU GMP Chapter 4–Documentation and Annex 11. Annex 11 and Electronic Records Integrity. Annex 11 and 21 CFR Part 11: Comparisons for International Compliance.

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Book SynopsisThis book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. The book''s delivery strategy revolves around personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System. This revised edition uniquely blends updated case studies with practical theory to describe how the healthcare value proposition can be changed by reducing waste, variation and complexity in healthcare. New to the book are chapters on clinical standard work and integration of lean and safety.Table of ContentsThe Continuous Performance Improvement (CPI) Journey. Creating High-Powered Healthcare Improvement Engines. What We Need Most We Can't Buy: Leadership and Culture Change Engaging Everyone in a Patient-Focused Culture. Transforming Doctors into Change Agents. Clinicians Engagement: CPI Applied in a Not-So-Touchy-Feely Environment. Ending the Paper Chase in the Operating Room. 5S and Demand Flow: Making Room for Continuous Improvement. Developing and Implement Pull Systems in the Intensive Care Unit. Delivering Compassionate Care through Clinical Standard Work on Rounds. Developing Standardized Inpatient Care for Patients. Change that Nourishes the Organization: Making the Totl Parenteral Nutrition (TPN) Process Safer. Eliminating Mistakes-Central Line-Associated Bloodstream Infections. Balancing the Line in Outpatient Pharmacy. Making the Right Call: The Everett Clinic Registration to Cash Value Stream. Working hard to Improve Work Flow in the Lab. Rapid Changeover in the Operating Room. CPI in Basic and Clinical Research. Integrated Facility Design at Seattle Children's Hospital. Leading Cost Reductions in Healthcare. Back from the Brink: The Jefferson Heatlhcare Turnaround. Success in Clinical Standard Work as Part of a Lean Effort. Integration of Lean Healthcare and Safety.

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Book SynopsisEverywhere you look in healthcare, disruptive changes are emerging, yet the pressure to keep productivity up is ever-present. There are ways to minimize disruption and make adoption stick. Change Rx for Healthcare: Your Prescription for Leading Change showcases a case study of a large, transformational change implementing an electronic health record platform, as well as a collection of best-practice tools for leading through change or adopting change successfully. The author also includes hints on how to take learning and applying the contents to the next level and provides a detailed review of the science and profession of change adoption.This book will help any executive, physician, leader, consultant, project member, or change management professional become more familiar with the science of change and tools that make it faster and easier.Trade Review"In an era when major change initiatives cost millions of dollars and impact tens of thousands of people, adding professional change management expertise to a project team is a no-brainer investment. By engaging Dr. Killpack and using the same tools and techniques provided in this book, I was better able to leverage and enhance my overall leadership effectiveness and successfully sponsor a large, enterprise-wide change transformation"- Steve Gordon, MD, National Healthcare Principal, Point B "Leading or impacted by change in healthcare? This book is for you! This immensely practical guide is a must read for leaders, project team members, clinicians and front line staff alike. Keely delivers useful advice and tools that will improve your change game immediately. Take the mystery our of change and build confidence with Keely as your coach."- Claire McCarthy, MA, FHIMSS, CCMP, 2010 HIMSS Book of the Year Co-Author"Keely and her change team were instrumental in the success of the project. They were able to bridge the gap between Implementation (IT) and the operational teams to ensure the necessary change management factors were considered and executed. This allowed transparency with the end user and the leadership base which was a major contributing factor to the overall success of the project. Keely was an excellent resource to work with throughout the course of the project. She brought key change management expertise and drove communication, change management and system adoption experience that was invaluable to the project."- Marc Movrich, Implementation Services Director, Epic Systems"In an era when major change initiatives cost millions of dollars and impact tens of thousands of people, adding professional change management expertise to a project team is a no-brainer investment. By engaging Dr. Killpack and using the same tools and techniques provided in this book, I was better able to leverage and enhance my overall leadership effectiveness and successfully sponsor a large, enterprise-wide change transformation"- Steve Gordon, MD, National Healthcare Principal, Point B "Leading or impacted by change in healthcare? This book is for you! This immensely practical guide is a must read for leaders, project team members, clinicians and front line staff alike. Keely delivers useful advice and tools that will improve your change game immediately. Take the mystery our of change and build confidence with Keely as your coach."- Claire McCarthy, MA, FHIMSS, CCMP, 2010 HIMSS Book of the Year Co-Author"Keely and her change team were instrumental in the success of the project. They were able to bridge the gap between Implementation (IT) and the operational teams to ensure the necessary change management factors were considered and executed. This allowed transparency with the end user and the leadership base which was a major contributing factor to the overall success of the project. Keely was an excellent resource to work with throughout the course of the project. She brought key change management expertise and drove communication, change management and system adoption experience that was invaluable to the project."- Marc Movrich, Implementation Services Director, Epic SystemsTable of ContentsIntroduction. Change Is Everywhere. YOU are the People Side of Change. A Proven Approach for Successful Change Adoption. Change Adoption Methodology-Diagnostic. Change Adoption Methodology-Communications. Change Adoption Methodology- Leadership Engagement. Change Adoption Methodology-Adoption Measurement. Call to Action.

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Book SynopsisIn 1991, the Institute of Medicine released a landmark report, which revealed that as many as 98,000 patients were dying every year owing to avoidable medical error. More recent research indicates that estimate was, if anything, a drastic understatement of the patient-safety epidemic in the US health care system.In Malpractice, neurosurgeon and attorney Dr. Larry Schlachter makes a case that most patients enter the system without any idea of the risks they face, due to a medical culture that denies there is a patient safety problem. He argues that medical culture actively avoids transparency, perpetuates an atmosphere of blind deference to doctors, and protects dangerous doctors from any accountability.Drawing on 23 years of experience, Dr. Schlachter provides unbelievable stories that illustrate the host of risks patients face whenever they seek diagnostic evaluation or go under the knife. This book provides an all-access pass to the inner sanctums of the health care citadel, exposing the cultural flaws that fuel doctor’s egos and outlining the steps every patent should take to protect himself or herself.Trade Review"Malpractice is an honest view of what our broken health-care system looks like. We lost our only child to preventable death because the system allowed an incompetent surgeon to practice. Dr. Schlachter analyzes the challenges facing patients and caregivers in a way health-care consumers and professionals alike can learn from."—Patricia J. Skolnik, President, Citizens for Patient Safety, LLC"Malpractice will not make Dr. Schlachter many friends in the health-care industry, but it starts a conversation we must have if patient safety is truly our goal. We need more doctors like him—professionals willing to acknowledge the risks created by a medical culture that puts doctors ahead of patients, and willing to fight for meaningful changes that will lead to better outcomes for patients and providers alike.”—Dr. Marty Makary, Johns Hopkins surgeon, patient-safety advocate, and author of Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care“Dr. Schlachter brings the same insight and honesty to Malpractice that he brings to examining cases in which patients have been terribly wronged. His astute analysis is a bitter pill for an industry that for many years has avoided the hardest conversations about patient safety, but it is perhaps the only prescription that can save us.”—Dr. Michael Dogali, MDCM, FACS, president of Pacific Neurosurgery“A surgeon-turned-lawyer’s thoughtful and passionate plea for a more transparent and accountable medical profession. Lawrence Schlachter demonstrates how a medical culture of denial and secrecy prevents patients from identifying even the most serious medical mistakes, and how feeble professional discipline allows even the most incompetent physicians to continue to harm. Contrasting arguments for tort reform with the reality of America’s continuing plague of medical error, Schlachter makes a strong case for malpractice litigation—with all its flaws—as the only recourse for severely harmed patients.”—David Goldhill, board member of The Leapfrog Group and author of Catastrophic Care: Why Everything We Think We Know about Health Care Is Wrong"Malpractice is an honest view of what our broken health-care system looks like. We lost our only child to preventable death because the system allowed an incompetent surgeon to practice. Dr. Schlachter analyzes the challenges facing patients and caregivers in a way health-care consumers and professionals alike can learn from."—Patricia J. Skolnik, President, Citizens for Patient Safety, LLC"Malpractice will not make Dr. Schlachter many friends in the health-care industry, but it starts a conversation we must have if patient safety is truly our goal. We need more doctors like him—professionals willing to acknowledge the risks created by a medical culture that puts doctors ahead of patients, and willing to fight for meaningful changes that will lead to better outcomes for patients and providers alike.”—Dr. Marty Makary, Johns Hopkins surgeon, patient-safety advocate, and author of Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care“Dr. Schlachter brings the same insight and honesty to Malpractice that he brings to examining cases in which patients have been terribly wronged. His astute analysis is a bitter pill for an industry that for many years has avoided the hardest conversations about patient safety, but it is perhaps the only prescription that can save us.”—Dr. Michael Dogali, MDCM, FACS, president of Pacific Neurosurgery“A surgeon-turned-lawyer’s thoughtful and passionate plea for a more transparent and accountable medical profession. Lawrence Schlachter demonstrates how a medical culture of denial and secrecy prevents patients from identifying even the most serious medical mistakes, and how feeble professional discipline allows even the most incompetent physicians to continue to harm. Contrasting arguments for tort reform with the reality of America’s continuing plague of medical error, Schlachter makes a strong case for malpractice litigation—with all its flaws—as the only recourse for severely harmed patients.”—David Goldhill, board member of The Leapfrog Group and author of Catastrophic Care: Why Everything We Think We Know about Health Care Is WrongTable of ContentsPreface I. The Reality of Patient Harm II. Records Patients Aren't Allowed to See II. How I Became a Doctor IV. How Doctors Cope with Trauma V. The Art of Medicine VI. The Medical Conveyor Belt VII. The Time Crunch and Other Risks We Face VIII. The Mask of Infallibility IX. Cover-Ups and Semantic Games X. How Good is "Good Enough" XI. Why Dr. Codman Got Fired XII. The Remarkable Case of Dr. Christopher Duntsch

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Book SynopsisOrganising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.In these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care.These stories show the NHS at its very best – and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom.Trade Review'This timely and important book does exactly what it says in its title – it places patients at the centre, enables their stories to be told and heard, and explores what these insights mean for the organisation of health and care services. That this book is so necessary and hard-hitting underlines how much more remains to be done to bring about person-centred care.'Judith Smith, Director of Health Services Management Centre, University of Birmingham'I have a real fear that despite the best intentions of most health professionals, pressures in the NHS are resulting in care which is increasingly more transactional and less personalised. This fear keeps me awake at night because a health system which doesn’t have patients at its heart won’t work. This book challenges and inspires the reader to get us to a better place.'Martin Marshall, Chair Royal College of General Practitioners and GP in Newham, East London'There is no health system on the planet that can maintain its sustainability without patients as partners and communities as carers. This book is a timely reminder of this truth.'Mark Britnell, Vice-Chair and Global Health Expert, KPMG UK'This book is a timely reminder of the gap between what is convenient for an organization, on one hand, and patient and family values, rights, and autonomy on the other. The text touches on further topics, such as funding, staff shortages, and future trends. The book is a call to action for health care providers to organize their attitudes, practices, and behaviors around patient-centered care.'ChoiceReprinted with permission from Choice Reviews. All rights reserved. Copyright by the American Library Association. -- .Table of Contents1 Introduction2 Pregnancy and childbirth3 Children and young people4 Managing a long-term health condition as an adult5 Adult acute care and cancer6 Mental health and mental illness7 Older age and end of life 8 ConclusionFurther practical resourcesAppendix: Anonymised list of interviewees and background detailsIndex

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Book SynopsisThe Changing Role of Health Care Managers A valuable guide that helps health care managers redefine theirresponsibilities so they can function more effectively in thisdramatically evolving industry. The authors identify and describethe ten key role shifts that are part of making the transition to a new, more dynamicstyle of leadership. Filled with questionnaires and step-by-stepguidelines, this hands-on tool offers sound insights andnuts-and-bolts advice.Table of ContentsA New Era for Health Care Managers. From a Provider to a Customer Orientation. From Getting By to Raising Standards. From Directing to Empowering Your Staff. From Employee as ExpAndable Resource to Employee as Customer. From Reactive to Proactive Behavior. From Tradition and Safety to Experimentation and Risk. From Busyness to Results. From Turf Protection to Teamwork Across Lines. From "We-They'' Thinking to Organizational Perspective. From Cynicism to Optimism. Gaining Organizational Support for Making Role Changes. Achieving Personal and Organizational Success.

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Book SynopsisHandbook of Administrative Policies & Procedures in Health Care Management of Patients

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Book SynopsisInstructor Resources: PowerPoint slides, additional discussion questions, and web links.Today’s healthcare leaders face constant challenge and change. Even as they cope with a rapidly evolving environment, they also must overcome existing obstacles inherent to running multifaceted operations. A solid value system will anchor leaders as they navigate these daily hurdles. This highly regarded book examines leadership through the lens of such values. It provides a comprehensive overview of leadership principles specific to the healthcare environment and explores both personal and team values that drive appropriate and effective behavior. Case studies, exercises, and self-assessment tools facilitate teaching, dialogue, and self-reflection. A valuable resource for seasoned practitioners and their leadership teams, the book is also used extensively in academic courses in leadership. Updates to this edition include: Expanded coverage of academic theories and popular approaches to leadership A new chapter articulating the need to identify and develop new types of leaders in healthcare A new chapter on the extensive work of researchers who have examined the impact of leadership on organizational outcomes Updated and expanded discussion of servant leadership, change makers, employee engagement, emotional intelligence, and groupthink Fresh examples and cases featuring clinical leaders, including both nurses and physicians

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