Medical administration and management Books

Book SynopsisA new dynamic is taking shape in the healthcare workforce. In the aftermath of the COVID-19 pandemic, fatigued employees are yearning for empowerment and meaning. All healthcare leaders—whether they are new, in transition, or experienced—need to adapt to the changing needs of their teams. Cracking the Healthcare Leadership Code will help leaders find their footing in this new healthcare landscape. The book describes how to attract and retain talent by reducing hierarchical communication, reinvigorating workers’ sense of purpose, and empowering them to do their best work. From there, the metrics related to achievement of organizational goals will naturally start improving. Author Kevin Joseph is a physician leader who is well versed in the interactions between doctors, administrators, and clinical staff. His broad perspective has molded his leadership philosophy, which is grounded in the power of discovering and sustaining purpose. Throughout the book, Dr. Joseph shares one of his guiding principles as a healthcare executive: break down the power gradient and put people first, which can shift the culture and result in improved patient outcomes and metrics.

Read more less

Book SynopsisEconomics for Healthcare Managers provides the practical guide that healthcare managers need to simplify and strengthen the decision-making process for everyday issues. Written for those with little or no background in economics, the book is designed to engage readers in today’s policy and management challenges. The author references classic studies while also drawing on current research and emphasizing contemporary analyses. This extensively revised edition presents the latest information on topics such as: Overviews of the US healthcare system and healthcare financing systemRisk evaluation and managementCosts and PricingPopulation healthForecastingSupply and demand analysisEconomic analysis of clinical and managerial interventionsProfits, market structure, and market powerGovernment intervention in healthcare marketsBehavioral economics The book’s 37 case studies offer real-world examples of the concepts and strategies provided throughout the book.

Read more less

Book Synopsis''This book should rock Whitehall to its foundations.'' - Andy Burnham''This is crusading journalism at its best.'' - Lord OwenIn the 1970s and 1980s almost 5,000 people in the UK contracted HIV or hepatitis C after being infected by contaminated NHS blood products, including the notorious Factor VIII, yet no organisation or individual has ever been held to account. So far, more than 2,800 are known to have died, while tens of thousands more lives have been destroyed in the families of those affected.Caroline Wheeler has been reporting on this scandal - the worst treatment disaster in the history of the NHS - for over two decades. She has been integral to the campaign for justice for the victims and their families, and played a pivotal role in persuading Prime Minister Theresa May to agree to the infected blood inquiry in 2019, the findings of which are expected to be published in late 2023.Death in the Blood will be based Trade ReviewThis book should rock Whitehall to its foundations. It shows it was complicit in a criminal cover-up on an industrial scale lasting five decades. It should prompt major changes to the way Britain is run - starting with a duty of candour on all public servants. -- Andy Burnham, Mayor of Great ManchesterThis is crusading journalism at its best. Caroline Wheeler, a rookie reporter in Birmingham, hearing that contaminated blood transfusions had given hepatitis and HIV to a haemophiliac began to campaign for justice and has continued today as Political Editor of The Sunday Times. This book chronicles the long campaign, the denials and obstruction and why the Infected Blood Inquiry will soon bring some comfort to sufferers and their families. -- Lord OwenThis is the definitive analysis of the worst health scandal in British history. The terrifying lengths that the state went to to hide this outrage should chill us all. Wheeler's compassion in her approach to the horror she uncovered will stay with me forever. -- Professor Lucy Easthope, author of When the Dust SettlesCaroline shines a fierce light on the darkest of episodes. This is an important account based on years of meticulous investigation. It exposes the shame of how some of the most vulnerable were failed - and reveals the long fight to give a voice to those whose pain was silenced. -- Laura KuenssbergCaroline has been so supportive to the victims and survivors of the NHS contaminated blood scandal. She has been an integral part of our long fight for justice and enabled people like me to speak out with confidence, when there was little confidence before -- Ade Goodyear, former pupil at Treloar SchoolA gripping narrative, strengthened by Wheeler's longstanding connection to the story * Financial Times *Moving, angering * The Times *

Read more less

Book SynopsisLeaders of rural healthcare organizations confront unique challenges. Payment systems, power dynamics, labor availability, and accessible resources differ considerably between rural and urban areas. Healthcare Leadership and Rural Communities outlines what it takes to manage care in a rural community and provides advice on overcoming the common challenges that healthcare executives confront. The authors provide candid insights gained from their experience as rural healthcare managers and their work with leaders in the field. Covered topics include the following: Measuring and managing rural care qualityDeveloping strong relationships with physiciansFinancing and funding rural healthcareMeeting demand for mental and behavioral health services Case studies provide an excellent starting point for discussions with healthcare teams, boards, providers, and local leaders on how to solve real-life difficulties and enhance cooperation. All healthcare organizations are linked to their communities, but rural providers have particularly strong ties. This book emphasizes the need for collaboration to safeguard the futures of organizations and their communities.

Read more less

Book SynopsisArtificial Intelligence: Why and How it is Revolutionizing Healthcare Management identifies a roadmap for the appropriate introduction of artificial intelligence in healthcare organizations that responds to the need of decision-makers and managers to have a clear picture of how to move in the developing field of AI.

Read more less

Book SynopsisThe first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human factors and ergonomics issues such as human error or design of medical devices or a specific application such as emergency medicine. This book draws on both areas to provide a compendium of human factors and ergonomics issues relevant to health care and patient safety.The second edition takes a more practical approach with coverage of methods, interventions, and applications and a greater range of domains such as medication safety, surgery, anesthesia, and infection prevention. New topics include: work schedules error recovery telemedicine workflow analysis simulation<Trade Review"The premise of the book is very timely and appropriate. The epidemic of medical errors has finally been well established and well publicized. Future efforts need to be devoted to improving healthcare, and this handbook covers salient points. There is an impressive array of contributors handling a broad spectrum of topics. The list of topics is extensive without any major deficiencies. This volume should make a substantial contribution to the field." — Harvey Murff, M.D., M.P.H., Center for Health Services Research, Vanderbilt University "The key feature is that it is comprehensive. The volume may be thick, but it can be one-step shopping for those who would want to find information for human factors related to patient safety and quality. I am not aware of any other sources that come close to this goal." — Yan Xiao, Ph.D., Patient Safety Scientist and Human Factors Engineer, University of Maryland "The premise of the book is very timely and appropriate. The epidemic of medical errors has finally been well established and well publicized. Future efforts need to be devoted to improving healthcare, and this handbook covers salient points. There is an impressive array of contributors handling a broad spectrum of topics. The list of topics is extensive without any major deficiencies. This volume should make a substantial contribution to the field."- Harvey Murff, M.D., M.P.H., Center for Health Services Research, Vanderbilt University"The key feature is that it is comprehensive. The volume may be thick, but it can be one-step shopping for those who would want to find information for human factors related to patient safety and quality. I am not aware of any other sources that come close to this goal."- Yan Xiao, Ph.D., Patient Safety Scientist and Human Factors Engineer, University of Maryland Table of ContentsIntroduction. Macroergonomics and Systems. Job and Organizational Design. Physical Ergonomics. Human Error. Human Factors and Ergonomics Methodologies. Human Factors and Ergonomics Interventions. Specific Applications.

Read more less

Book SynopsisThis multidisciplinary text is an essential introduction to leadership in health care, combining the underpinning theory with a practical approach to help you come to decisions and solutions in everyday practice.* Written in an accessible and easy to understand style by an international team of practitioners who will engage, inspire and empower you to really make a difference in practice* Evidence based and with a focus on patient care and service delivery to ensure best practice* Includes case studies from a range of disciplines as well as questions and reflective activities to help you apply theory to practice* Provides practical tools from a number of disciplines including NLP, positive psychology, coaching and transactional analysis* Free HodderPlus website provides PowerPoints, case studies, questions, reflection activities and annotated web linksThis practical guide is an invaluable tool for all students and professionals in nursingTrade Review"A book on leadership could be a challenge to read; but not this one. The authors of this book have overcome this potential obstacle by writing in a conversational style, including questions, case studies and reflection exercises throughout.This book will appeal to healthcare staff looking to develop their leadership skills; those wanting to bring staff together to work as an effective team and hence improve the quality of care delivered to their patients.To be an adaptive leader, which is a must in the rapidly changing healthcare setting, we need to use the brains in our heart and gut as well as the brain in our head. The only way this will make sense to you is by reading this book; and I found that once I started reading it, I didn’t want to stop. So please do read on."—Michaela Hooper, RGN, BSc, MSc., Infection Prevention & Control Nurse at Frimley Park Hospital NHS Foundation Trust, UK "I have just finished reading Suzanne Henwood’s book on leadership and must say that I have not been so engrossed by a leadership or management text since I studied with Russell Ackoff in the 1990s. Whereas most such books are heady and attempt to prescribe what must be done from an external perspective, Suzanne and her authors describe from the inner person how to embody the best practices in order to become a truly interactive leader and manager. The book is well designed with plentiful examples and opportunities for reflection. In every chapter there are multiple opportunities for reflection that are apt and designed to place you, the reader, into the flow of the book as participant. The examples are meaningful. It is well grounded in the history and culture of leadership and management in the healthcare professions. It is well documented and well designed for use as a textbook or a book for personal development."—Richard.M.Gray, Research Director, NLP R and R Project, Assistant Professor (ret.), Fairleigh Dickinson University, New Jersey, USA"You could be forgiven for assuming that all of the complexities of providing modern health care come down to leadership...or a lack of it. Millions of words are written on the subject and endless varieties of training and development for health staff are available. Failings are easily attributed to poor leadership; the achievement of innovative change is seen as dependent on leadership and those who seem to demonstrate effective leadership are admired, envied and even feared. Behind all of the noise being generated is the simple truth that leadership skills are valuable tools in every-day life, transformative in any work situation and essential for anyone that calls themselves a health care professional.In this book, a number of aspects of leadership in the clinical environment are examined. The approach is refreshingly practical and interactive. The assumption that leadership skills can be taught, practised and perfected is engagingly presented, with opportunities throughout for readers to reflect on their own experiences and traits in leadership. It deserves to become a resource to encourage the development of leaders at all levels in any and every health care service."—Richard Evans, Chief Executive Officer, The Society and College of Radiographers UK"Many of us become health professionals because of an innate motivation to help others. Through our experiences, challenges and growing understanding in our varied roles, we strive to offer an improving service to our patients in order to equip them with relief, knowledge and the tools to be responsible for their own bodies and minds. This enlightening book allows us to grow on a personal level as well as a professional one. It does so by expanding our awareness of who we are as therapists, encouraging us to use our developing expertise to complement our colleagues and environment in order to provide the best possible treatment and outcome for each and every patient in every situation. It is also a workbook which I feel is essential to health care providers as a resource we can refer back to in an ongoing process of growth and continuously challenging ourselves along that journey. Each chapter is relevant and a vital part of the bigger picture with authentic and knowledgeable authors. I would recommend it on every practitioner’s shelf who cares about the quality of the service they provide."—Michelle Silvester, Director, Back to the Future (physiotherapy practice), New Zealand"This timely book practices the kind of leadership that it preaches: it is refreshingly authentic, anchored in integrity and driven by a genuine desire for growth and positive change for those who work within and are served by the health sector. I congratulate the editor and the team of authors for providing such a rich multidisciplinary text that progressively integrates the freshest leadership thinking with the challenging practice of healthcare leadership."—Professor Brad Jackson, Head of School of Government, Victoria University of Wellington, New Zealand"A book on leadership could be a challenge to read; but not this one. The authors of this book have overcome this potential obstacle by writing in a conversational style, including questions, case studies and reflection exercises throughout.This book will appeal to healthcare staff looking to develop their leadership skills; those wanting to bring staff together to work as an effective team and hence improve the quality of care delivered to their patients.To be an adaptive leader, which is a must in the rapidly changing healthcare setting, we need to use the brains in our heart and gut as well as the brain in our head. The only way this will make sense to you is by reading this book; and I found that once I started reading it, I didn’t want to stop. So please do read on."—Michaela Hooper, RGN, BSc, MSc., Infection Prevention & Control Nurse at Frimley Park Hospital NHS Foundation Trust, UK "I have just finished reading Suzanne Henwood’s book on leadership and must say that I have not been so engrossed by a leadership or management text since I studied with Russell Ackoff in the 1990s. Whereas most such books are heady and attempt to prescribe what must be done from an external perspective, Suzanne and her authors describe from the inner person how to embody the best practices in order to become a truly interactive leader and manager. The book is well designed with plentiful examples and opportunities for reflection. In every chapter there are multiple opportunities for reflection that are apt and designed to place you, the reader, into the flow of the book as participant. The examples are meaningful. It is well grounded in the history and culture of leadership and management in the healthcare professions. It is well documented and well designed for use as a textbook or a book for personal development."—Richard.M.Gray, Research Director, NLP R and R Project, Assistant Professor (ret.), Fairleigh Dickinson University, New Jersey, USA"You could be forgiven for assuming that all of the complexities of providing modern health care come down to leadership...or a lack of it. Millions of words are written on the subject and endless varieties of training and development for health staff are available. Failings are easily attributed to poor leadership; the achievement of innovative change is seen as dependent on leadership and those who seem to demonstrate effective leadership are admired, envied and even feared. Behind all of the noise being generated is the simple truth that leadership skills are valuable tools in every-day life, transformative in any work situation and essential for anyone that calls themselves a health care professional.In this book, a number of aspects of leadership in the clinical environment are examined. The approach is refreshingly practical and interactive. The assumption that leadership skills can be taught, practised and perfected is engagingly presented, with opportunities throughout for readers to reflect on their own experiences and traits in leadership. It deserves to become a resource to encourage the development of leaders at all levels in any and every health care service."—Richard Evans, Chief Executive Officer, The Society and College of Radiographers UK"Many of us become health professionals because of an innate motivation to help others. Through our experiences, challenges and growing understanding in our varied roles, we strive to offer an improving service to our patients in order to equip them with relief, knowledge and the tools to be responsible for their own bodies and minds. This enlightening book allows us to grow on a personal level as well as a professional one. It does so by expanding our awareness of who we are as therapists, encouraging us to use our developing expertise to complement our colleagues and environment in order to provide the best possible treatment and outcome for each and every patient in every situation. It is also a workbook which I feel is essential to health care providers as a resource we can refer back to in an ongoing process of growth and continuously challenging ourselves along that journey. Each chapter is relevant and a vital part of the bigger picture with authentic and knowledgeable authors. I would recommend it on every practitioner’s shelf who cares about the quality of the service they provide."—Michelle Silvester, Director, Back to the Future (physiotherapy practice), New Zealand"This timely book practices the kind of leadership that it preaches: it is refreshingly authentic, anchored in integrity and driven by a genuine desire for growth and positive change for those who work within and are served by the health sector. I congratulate the editor and the team of authors for providing such a rich multidisciplinary text that progressively integrates the freshest leadership thinking with the challenging practice of healthcare leadership."—Professor Brad Jackson, Head of School of Government, Victoria University of Wellington, New ZealandTable of ContentsIntroduction to Leadership. Practical Leadership in Nursing and Health Care. Understanding Self: Creating Your Vision. Models of Communication Excellence. The Art of Followership. Effective Leadership of Teams. Leading in Health Care: Challenging Boundaries and Leading and Change in Institutions. Second-Order Leadership. Inspiring Others to Follow Your Lead: Leading Change. Motivating and Engaging Others: Driving Practice Change. Learning from Experience. Coaching and Empowering Others. Setting Compelling Goals. Resilience. Conclusions and Moving Forward

Read more less

Book SynopsisInstructor Resources: PowerPoint slides, additional discussion questions, and web links.Today’s healthcare leaders face constant challenge and change. Even as they cope with a rapidly evolving environment, they also must overcome existing obstacles inherent to running multifaceted operations. A solid value system will anchor leaders as they navigate these daily hurdles. This highly regarded book examines leadership through the lens of such values. It provides a comprehensive overview of leadership principles specific to the healthcare environment and explores both personal and team values that drive appropriate and effective behavior. Case studies, exercises, and self-assessment tools facilitate teaching, dialogue, and self-reflection. A valuable resource for seasoned practitioners and their leadership teams, the book is also used extensively in academic courses in leadership. Updates to this edition include: Expanded coverage of academic theories and popular approaches to leadership A new chapter articulating the need to identify and develop new types of leaders in healthcare A new chapter on the extensive work of researchers who have examined the impact of leadership on organizational outcomes Updated and expanded discussion of servant leadership, change makers, employee engagement, emotional intelligence, and groupthink Fresh examples and cases featuring clinical leaders, including both nurses and physicians

Read more less

Book SynopsisLife and death in a modern hospital, from Seamus O'Mahony, the award-winning author of The Way We Die Now and Can Medicine Be Cured? Seamus O'Mahony charts the realities of work in the 'ministry of bodies', that huge complex where people come to be cured and to die. From unexpected deaths to moral quandaries and bureaucratic disasters, O'Mahony documents life in the halls and wards that all of us will visit at some point in our lives with his characteristic wit and dry and unsentimental intelligence. Absurd general emails, vain and self-promoting specialists, the relentless parade of self-destructive drinkers and drug users, the comical expectations of baffled patients: this is not a conventional medical memoir, but the collective biography of one of our great modern institutions – the general hospital – through the eyes of a brilliant writer, who happens to be a doctor.Trade ReviewSharp and pithy observations... An insight into the realities of healthcare that no journalist could hope to capture' -- Danielle Barron, Irish TimesNo one writes as clearly and intelligently about modern medicine as Seamus O'Mahony -- Emily Hourican, Sunday IndependentWonderfully funny and curmudgeonly, The Ministry of Bodies is a descent into the very bowels of modern medicine, as brilliant and candid as Solzhenitsyn's Cancer Ward -- Kevin ToolisDoctors tend to be seen as saints and heroes, but that's a picture few of them recognise. Seamus O'Mahony, a medical Dostoevsky, gives a much more interesting and much funnier portrayal of a doctor's life -- Richard Smith, former editor of the British Medical JournalThe Ministry of Bodies has much of what we expect from O'Mahony – it's blunt, witty, erudite, curmudgeonly -- Melanie Reid, The TimesThere's plenty of interesting strangeness * iNews *Funny, sad, infuriating, heartening and depressing, all in almost equal measure, although the overarching theme is one of deep regret for what has been lost... There are many parts of The Ministry of Bodies that had me laughing out loud... O'Mahony has a very keen eye for the absurd. But much of it made me wince too... The moral conviction of the book is unwavering' * Irish Sunday Independent *

Read more less

Book SynopsisMaster the skills needed for medical coding with Green's 3-2-1 CODE IT! 2024 EDITION. Updated to reflect the most recent code sets and coding guidelines, this easy-to-use guide is ideal for anyone just beginning medical coding. Updates incorporate the latest changes to ICD-10-CM, ICD-10-PCS, CPT and HCPCS Level II code sets. The text's well-organized, intuitive approach begins with diagnosis coding before walking you through coding procedures and services. Separate chapters differentiate inpatient and outpatient coding, general and specific ICD-10-CM and ICD-10-PCS coding guidelines, HCPCS Level II coding and CPT coding and guidelines. Examples, clearly defined terms and printed and digital practice activities help you master concepts. Computer-assisted coding cases and professional tools such as encoder software help you prepare for professional coding credentials.Table of Contents1. Overview of Coding. 2. Introduction to ICD-10-CM Coding and Conventions. 3. ICD-10-CM Chapter-Specific Coding Guidelines: ICD-10-CM Chapters 1���10. 4. ICD-10-CM Chapter-Specific Coding Guidelines: ICD-10-CM Chapters 11���22. 5. ICD-10-CM Physician Office and Outpatient Coding. 6. Introduction to ICD-10-PCS Coding, Conventions, and Section Coding Guidelines. 7. ICD-10-CM and ICD-10-PCS Hospital Inpatient Coding. 8. HCPCS Level II Coding. 9. Introduction to CPT Coding. 10. CPT Evaluation and Management. 11. CPT Anesthesia. 12. CPT Surgery I. 13. CPT Surgery II. 14. CPT Surgery III. 15. CPT Surgery IV. 16. CPT Surgery V. 17. CPT Radiology. 18. CPT Pathology and Laboratory. 19. CPT Medicine. 20. Insurance and Reimbursement. Bibliography. Glossary. Index.

Read more less

Book SynopsisThe NHS is in crisis - it's in record demand, and care services are at breaking point - but what if the solution to rescuing the NHS is in the hands of the patients themselves?In this refreshingly positive and remarkable book, David Gilbert shares the powerful real-life stories of 'patient leaders' - ordinary people affected by life-changing illnesses, disabilities, or conditions, who have all gone back into the fray to help change the healthcare system in necessary and inspiring ways. Charting their diverse journeys - from managing to live with their condition, and their motivation to change the status quo, right through to their successes in improving approaches to health and social care - these moving and courageous stories aim to motivate others to take back control and showcase the pivotal importance of patients as genuine decision-making leaders.Filled with hard-won wisdom and everyday heroism, The Patient Revolution challenges current discourse and sets out an empowering vision of how patient leaders can change the future of healthcare.Trade ReviewHealthcare has made huge progress in the last 70 years, but how much further could we have travelled if we'd let patients lead the charge? To design any treatment or service without hearing the voices of those who use it, and knowing what matters most to them, is to set ourselves up for failure. And yet patient involvement is a relatively recent idea. When I trained as a doctor in the mid-eighties, we commonly wouldn't tell some patients what their diagnosis was, for fear of upsetting them. Others were labelled 'not for resuscitation' without any discussion or agreement from them. And yet as this book amply illustrates, there are huge gains to be made from telling patients the whole truth and letting them take a lead in their care, and to take as much control and responsibility as they feel willing and able to do. The patient leaders here tell inspiring and sometimes frustrating stories, but they are all united by a desire to learn from their experience and to improve the experience of those who follow them. We desperately need their help if healthcare is to cope with the demands placed on it. This wonderful collection of insight and experience is a great place to start. -- Dr Phil Hammond, NHS doctor, journalist and author of ‘Staying Alive – How to Improve Your Health and Your Healthcare’At the beginning of my medical career, collaborations with service users barely existed. When they started to emerge, I have to admit I was sceptical. But as I grew older, and hopefully wiser, I started to wake up. Now I think they are indispensable. If anyone still needs convincing, read this book. I promise you won't regret it. -- Professor Sir Simon Wessely, President, Royal Society of MedicineDavid has shaped the purpose of Patient Leadership as a Patient Director in an NHS Service. Bringing his full and authentic self to the workplace David has truly located the Patient as an equal in the planning and delivery of NHS care. There is much for us all to learn from his experience. -- Samantha Allen, Chief Executive, Sussex Partnership NHS Foundation Trust'Extraordinary stories, extraordinarily well told' was my first reaction but that is not the point of this book. The point is that, sadly, the stories may be all too common. The people who have talked to David Gilbert about their experiences of healthcare have done us all a service, as has Gilbert in his sensitive presentation of their voices. We should all listen. -- Harry Cayton, former Chief Executive, Professional Standards AuthorityA profoundly important book about a social movement of patients who are also activists and entrepreneurs and who can make a vital contribution to the NHS. Having read the book, I am left wondering: 'Why doesn't the system wholeheartedly embrace patient leadership?'Perhaps it's all about power. A chief executive recently tweeted- without irony- that a red chair would sit empty during all executive meetings to remind board members of the importance of patient involvement. Please read this book, please reflect on it and please don't leave the red chair empty. -- Professor Alf Collins, Clinical Director for Personalised Care, NHS England and NHS ImprovementThis book is dangerously good. -- Richard Pemberton, Director of British Psychological SocietyI imagine that many readers have had the experience of making their own diagnosis based on information on the Internet, which is part of patient empowerment so that people can arrive better informed at their doctor's appointment. This book goes further by sharing the stories of 13 'patient leaders' who have drawn on their own experience to impact the National Health Service with its procedures, protocols and the general assumption that professionals know best and that change must come from the top down. In many cases, the patients have really been through the hoops and have shown immense resilience to come out the other side. What emerges is a model of partnership, advocacy and engagement, humanising institutions operating impersonally by the book. Sometimes this involves a process of infiltration but more often sheer persistence in the face of resistance and inertia... This approach certainly has a role to play in healing the healthcare system and inspiring readers with its stories. * Paradigm Explorer *The Patient Revolution is a powerful examination of patient engagement. Not only in its first-hand depiction of a broken healthcare system. But in its demonstration of the failure of traditional public and patient engagement. Focussed on the UK - more specifically, the NHS - it documents the hazardous fragmentation across the healthcare system and the acute disconnect with patients in a siloed approach to healthcare. At times, with dire consequences. On the one hand, in the documented experiences of inconceivable "bad care", to reuse Gilbert's words, that speak volumes of how traditional healthcare has failed the very people it is meant to serve. On the other hand, in the empty rhetoric of "patient-centric" approaches and "tick box" methods that have occupied decades of so-called patient engagement. As Gilbert writes, traditionally conceived patient and public engagement "buffers power by distancing patients from decision-making." Moreover, where engagement fails, ironically, it's attributed to "the lack of value that patients bring."But it is far from a negative lambasting. As the subtitle title suggests - "how we can heal the healthcare system" - it is an inspiring, activating collection, animated by the wisdom of experience of its 13 Patient Leaders, who have not only suffered at the hands of "bad care", but, remarkably, are dedicated to changing the system - often without recompense, at times disempowered, co-opted or stripped of any professional identity...It would be difficult to read this book and not be driven to activism. It signals a breakthrough in healthcare that moves beyond traditional engagement and uncovers the pioneering and transformative work of patient leaders in the UK. For engagement practitioners, this book helps understand questions we need to ask of any healthcare system - and not only limited to UK and the NHS - but globally. It also underscores how traditional engagement methods have failed, bottom line, by not valuing their most vital resource: patients. * Sally Hussey, Bang The Table *Compelling...there is much for us to think about when working with clients. * Therapy Today *Table of ContentsPreface: The Tale of the Jewel MerchantsIntroduction1. Michael Seres - You Have to be Three Times As Good2. Kate James - Making the Connection3. Dom Stenning - Jedi Master of Involvement4. Sibylle Erdmann - Transformers5. Alison Cameron - Crumbs from the Table6. David Festenstein - Walking the Talk7. Patrick Ojeer - Being Believed8. Karen Owen - HealthMaker9. Trevor Fernandes - The Tactics of Infiltration10. Lesley Preece - Tough Work11. Ceinwen Giles - The Amazing Fall from Grace12. Dominic Makuvachuma Walker - Dealing with Power13. David Gilbert - Outsider-Inside

Read more less

Book SynopsisThe Emergence of Modern Hospital Management and Organisation in the World 1880s-1930s uses a range of empirical evidences and case studies drawn from previously unpublished archival sources to offer one of the first international comparative studies on the transformation and modernization of hospital management globally, a century ago. Focusing in the key years between the 1880s and the 1930s, when millions of people crossed the globe and created new large health care needs in the largest cities of the world, Paloma Fernández-Pérez analyzes core themes from a business history perspective, like organization, ownership and the professionalization of management, to reach a new understanding about the history of modern large scale healthcare institutions from the United States to China, with particular attention to Spain. The book analyses how varying institutional factors, as well as specific national elements, have influenced the application of Taylorist ideas about standardization, efficiency, and productivity, to large scale hospitals. It also demonstrates the complexities in the dissemination of Taylorist styles of management in large hospitals in the world, by presenting the diversity of situations and how they depended not just on national differences but also on the balance of power of interest groups in private and public hospitals.Table of ContentsChapter 1. Health Spending and Hospitals in the World in a Long Term PerspectiveChapter 2. New Hospitals and New Ideas for the Management of Large Hospitals in Western Europe (1880s-1930s)Chapter 3. New Ideas in Hospital Organization in the United States of America: war needs, industrial organization, philanthropy, and the new scientific medicine Chapter 4. New Hospital Organization in Russia and Asia. Between Capitalism, Communism, and Imperialism Chapter 5. Latin America. Between Local Innovation and the Influence of Colonial Times, Western European Science and North American Standardization Forces Chapter 6. New Models of Hospital Organization and Management in the Early 20th century in a Large City: Barcelona Chapter 7.Conclusions. New Hospitals, New Managers, New Patterns of Hospital Organization

Read more less

Book SynopsisIntegration is now a key expectation within the delivery of health and social care services in the UK and internationally. However, it still remains difficult to achieve and sustain in practice. Based on learning from successful, and unsuccessful, integrated care initiatives, this book is an invaluable guide for those responsible for leading, managing and delivering integrated care across health, social care and housing. Written by an experienced team of researchers who have studied, led and supported integrated care for many years Integrated Care in Practice draws on latest evidence, innovative practice and helpful theory. It provides insights into the common pitfalls that such initiatives can encounter and demonstrates positive approaches to anticipating and responding to such challenges. Throughout, real-case examples are provided, and concepts and models are connected with the realities of day-to-day life for those working within these services.Integrated care is a goal to aspire to - this book helps to explain how we can turn this goal into practical action and positive outcomes.Trade ReviewThere is a strong focus on context and culture, and on creating the conditions for change in a complex operating environment. Readers are encouraged to reflect on the why and the how of integrated care through a series of case studies drawn from all levels of the system. These case studies illustrate how an integrated care approach adds value and some give a flavour of the anticipated gains. Overall, an easy read and a useful overview for managers and practitioners from all sectors who want to make integrated care a reality. -- Dr Anne Hendry, Clinical Lead for Integrated Care and Senior Fellow, International Foundation for Integrated CareThe question of how we bring about the integration of health and social care is one that has vexed policy makers and practitioners for many decades. But now, more than ever, with decreasing budgets and rising demand, we need to overcome the many barriers that stand in the way of better and more integrated care and support. Integrated Care in Action is a timely book that provides practical, evidence-based guidance on how to design, plan and deliver integrated care, whether at the whole-systems level or within specific services. Unlike other recent publications of this kind, which are often overly focused on the NHS as the sole owner of the problem of how to integrate care, this book recognises the vital role played by social care, mental health and the wider community based organisations. As you would expect from authors who understand the importance of service user engagement and co-production, they also write at length about the need for service user and carers to be genuine partners in creating more integrated services. This book will stand the test of time. -- Ewan King, Director of Business Development and Delivery, Social Care Institute for ExcellenceIntegration has become one of the central themes of public service reform. This accessible and thoroughly evidenced guide provides informative and evidence-based insights into the challenges and opportunities of integration. It draws on relevant case studies and provides practical guidance that can be directly applied, not only in health and social care, but also in the field of housing and support. The provision of integrated care and the development of a shared taxonomy in these three areas is critical to the delivery of needs led and outcome focused services. This book is required reading for those tasked with making successful integration a reality. -- Steve Appleton, Managing Director, Contact Consulting - a health, housing and social care consultancyWorking together is powerful and liberating especially when the impact on the people receiving the service and those involved in designing and delivering it are able to recognise the opportunities and improvements gained from doing things differently. This book helps to make it happen. -- Anne Thomas, Executive Director, Linc - Cymru Housing Association LtdDr Robin Miller, Hilary Brown and Catherine Mangan have produced an easily readable, engaging text which feels immediately useful and realistic for any health and social care setting. They invite the reader to think about their own current state and, through well placed questions, invite the reader to imagine an integrated future. -- Aotearoa New Zealand Social WorkTable of ContentsPreface. Key Terms. Chapter 1: Integrated Care: An Introduction. Chapter 2: Establishing Purpose and Need. Chapter 3: Engaging and Involving Individuals and Communities. Chapter 4: Leading Self and Others. Chapter 5: Managing Change - Processes and People. Chapter 6: Evaluating and Reviewing Integration. Chapter 7: Working with Service Users and Carers. Chapter 8: Working with Staff. Chapter 9: Working with Processes and Systems. Chapter 10: Sustaining and Improving. Resources. Index.

Read more less

Book SynopsisTable of ContentsPART 1 - Introduction to Medical Assisting 1. The Professional Medical Assistant and the Healthcare Team 2. Health Records 3. Introduction to Anatomy and Medical Terminology PART 2 - Fundamentals of Clinical Medical Assisting 4. Infection Control 5. Vital Signs 6. Physical Examination 7. Patient Coaching 8. Nutrition and Health Promotion 9. Surgical Supplies and Instruments 10. Assisting with Surgical Procedures 11. Principles of Electrocardiography 12. Medical Emergencies PART 3 - Assisting with Medications 13. Principles of Pharmacology 14. Pharmacology Math 15. Administering Medications PART 4 - Assisting with Medical Specialties 16. Ophthalmology and Otolaryngology 17. Dermatology 18. Allergy and Infectious Disease 19. Gastroenterology 20. Orthopedics and Rheumatology 21. Physical Medicine and Rehabilitation 22. Neurology 23. Behavioral Health 24. Endocrinology 25. Cardiology 26. Pulmonology 27. Urology and Male Reproduction 28. Obstetrics and Gynecology 29. Pediatrics 30. Geriatrics PART 5 - Assisting with Clinical Laboratory Procedures 31. Introduction to the Clinical Laboratory 32. Urinalysis 33. Blood Collection 34. Analysis of Blood 35. Microbiology and Immunology PART 6 - Advanced Clinical Skills 36. NEW! Intravenous Therapy 37. NEW! Radiology Basics 38. NEW! Positioning for Radiology PART 10 - Job Seeking 39. Employment Skills and Strategies

Read more less

Book SynopsisIn this book the basics of clinical leadership are provided with a practical approach on how to be an effective clinical leader and manager.Trade Review...doctors in training and early career GPs see leadership as crucial - not an "add on", but a necessity in their daily lives. It's great to see a handbook to support doctors with their learning and development on this topic. * The Big GP Consultation *...refreshing to see such a strong focus on equitable, compassionate and person-centred care. The need to recalibrate our healthcare system to ensure it delivers care that is convenient for patients, rather than providers is a key takeaway. * Rammina, Medical Doctor, Senior Lecturer in Clinical Leadership, Sheffield Hallam University *This book is relevant to clinicians at every level within health and social care. Whilst there are some aspects that are specific to doctors (job planning etc), many of the key learnings are relevant for all healthcare professionals. * Rammina, Medical Doctor, Senior Lecturer in Clinical Leadership, Sheffield Hallam University *For many of us our leadership skills have been shaped by hands on experience. This handbook helps to guide those emerging leaders with insights from those who have been through their own leadership journeys. * Qasim Malik, Junior Doctor, Clinical Education Fellow, University of Warwick *This book is a great introduction for aspiring medical leaders at all career stages and I commend it to you. * Dr Paul Evans, Medical Director, Faculty of Medical Leadership & Management (FMLM) *Table of Contents1: Introduction to leadership in healthcare 2: Management principles for clinical leadership 3: Leading for quality and safety 4: Leadership for improving outcomes 5: Leadership for person centred care 6: Methods and tools to implement change 7: Leadership for clinical education

Read more less

Book SynopsisThis book offers the first comprehensive insight into hospital-based injury and violence prevention programs and describes a public health approach for the integration of population-based injury prevention into trauma centers. This book meets the need for a public health informed approach, as a majority of hospital-based injury and violence prevention programs are positioned within hospital systems driven by patient-centered, acute care models. Significant variability in administration, staffing and reimbursement structures across trauma centers has historically hindered standardization of injury prevention program structure and the role of the injury prevention professional.Topics in the book include the history and development of hospital-based programs, the need and process for developing data-driven and evidence-based injury prevention interventions, building trauma center capacity for outreach through partnerships, developing prevention efforts using trauma-informed care approach, community based research and program evaluation, and the role of advocacy in injury and violence prevention. The multidisciplinary team of authors offers a collaborative approach to the implementation and development of Hospital-based Injury and Violence Prevention Programs which will serve acute care nurses, trauma program managers, hospital administrators, trauma surgeons, hospital-based injury prevention professionals, and local public health professionals.Table of Contents Preface: The Role of Injury Prevention in Comprehensive Trauma Care Systems Glen Tinkoff ; Brendan Campbell · Synopsis: Describes the integration of an organized approach to injury prevention into comprehensive trauma care systems. Readers will be introduced to the burden of injury as a major public health problem. The Health Resources and Services Administration (HRSA) model trauma care system plan, introduced in the early 90s, will be described as a strategy for population-based management of the injured. The rationale for support of hospital-based injury prevention programs, the professionals who manage these programs, and this unique literary offering will be provided including introductions to the forthcoming chapters authored by accomplished and expert hospital-based injury prevention professionals. Chapter 1: Introduction Christy Adams; Glen Tinkoff · Synopsis: This chapter provides an overview of the history and development of Hospital-based Injury and Violence Prevention (HIVP) programs within the context of U.S. health and trauma care systems. We discuss historical and ongoing challenges faced by HIVP programs and the trauma center staff tasked with injury prevention duties. This chapter will also describe the current state of HIVP programs across the U.S., including national practices on job roles and responsibilities. We offer a framework for HIVP program development informed by the national consensus-based Standards and Indicators for Model Level I and II Trauma Center Injury and Violence Prevention Programs and the Resources for Optimal Care of the Injured Patient (2022 Standards). Chapter 2: Public Health Fundamentals for an Effective Approach to Injury Prevention Shelli Stephens-Stidham ; Beverly Miller · Synopsis: This chapter will introduce readers to public health frameworks and concepts that inform effective injury and violence prevention interventions. While hospitals and trauma centers function under an acute care model (i.e., treat each individual patient’s injury or injuries one at a time), the greatest long-term successes to preventing injuries and violence have utilized a public health approach, which is designed to protect large groups of persons. This requires moving beyond considering individual treatment options to an “upstream approach” designed to prevent the incidents that cause the injuries. These may include socio-economic inequity, structural racism, and national, state, and local policies that have denied educational pursuits, economic opportunities, and access to services across the health care continuum. To address the multiple issues that contribute to injuries and violence, a collaborative, comprehensive, multi-layered approach is essential. Chapter 3: The Importance of Cultural Humility in Hospital-based Injury and Violence Prevention Programs Randi N. Smith ; Christine Castater; Thea James · Synopsis: Most matrices considering context of trauma fail to recognize the importance of social determinants of health (SDH). Many factors including structural racism, socioeconomics, gender, sexuality, and geography intermingle to exacerbate trauma disparities. When taking all of these into consideration, socioeconomics plays the greatest role. Adverse childhood experiences (ACEs) are potentially traumatic experiences that occur in childhood and play a role in widening socioeconomic disparities. Redlining was a discriminatory practice that created disparate socioeconomic communities and has perpetuated health inequalities that still exist today. Understanding the historic and cultural contexts of violence is essential for designing effective injury and violence prevention strategies. Racial and cultural concordance helps increase trust which is needed for program recruitment and enrollment. Listening and engaging with patients and families helps to understand what matters to them. If intentionality is applied, outcomes throughout all sectors can improve. Chapter 4: Building Injury Prevention Capacity through Community Partnership Dawn Porter ; Beverly Miller; Christy Adams · Synopsis: Genuine community engagement is critical to the success of hospital-based injury and violence prevention (HIVP) interventions. Affecting sustainable community level reductions in injuries requires implementation of injury prevention strategies “with” a community rather than merely “in” a community. These partnerships are often strategically identified through a combination of institution-specific factors like trauma registry data, participation in local or regional injury prevention community coalitions, a hospital’s Community Health Needs Assessment (CHNA) or population health priorities, existing partnerships developed through a hospital Community Relations department, and city or county-wide health and safety initiatives. The purpose of this chapter is to offer effective strategies for trauma centers and HIVP professionals to identify and prioritize communities or populations for injury prevention partnerships, develop sustainable and genuine partnership, and engage in the shared development, implementation, and evaluation of the injury prevention intervention. Chapter 5: Developing a Data-Driven Approach for Injury and Violence Prevention Sandra Strack Arabian; Glen Tinkoff · Synopsis: Data is essential for injury epidemiology and is at the heart of all public health endeavors including injury and violence prevention. Epidemiology is used in public health to help determine the causes and outcomes, as well as the prevalence and incidence of cases of illness or injury in a population. This chapter will review the importance and application of data for hospital-based injury and violence prevention (HIVP) programs. Applying a public health framework and using a case study scenario throughout the chapter, we will discuss the following four sections on the use of data for HIVP programs: 1) Using data to make a difference; 2) the trauma registry; 3) data sources beyond the trauma registry; 4) data for program planning and implementation. Chapter 6: Ensuring an Evidence Based Approach to Injury Prevention Interventions Courtney Edwards ; Purnima Unni · Synopsis: The field of hospital-based injury and violence prevention (HIVP) is ever evolving and changing. Expectations for HIVP programs have shifted away from one-time outreach events like health and safety fairs to developing an organized approach to injury prevention using public health informed, multi-layered, evidence-based strategies. The purpose of this chapter is to describe the integral role the best available scientific evidence plays as a foundation for developing an organized approach to injury prevention and the ability to improve population health. Readers will be introduced to concepts related to the development of infrastructure supporting evidence-based practice, describing how to integrate methodical program evaluation, and the importance of contributing to ongoing scientific research in the field of hospital-based injury and violence prevention. Chapter 7: Conducting Research in Community-based Injury Prevention Pina Violano; Beverly Miller · Synopsis: Research is essential for developing evidence-based injury prevention initiatives, but standard methodologies used in the hospital setting are not always applicable in the community settings. This chapter discusses the importance of rigorous data driven injury and violence prevention research and the challenges faced by hospital-based injury and violence prevention professionals in conducting community-based research. In addition, it describes community-based participatory research methods and introduces proven and innovative solutions to many of the barriers to conducting effective community-based injury prevention research. Chapter 8: Business Planning to Sustain Injury Prevention Programming Stewart Williams · Synopsis: Hospital-based injury prevention (HIVP) programs are often expected to prove the success of their prevention initiatives. This practice typically drives program growth. Implementing these initiatives is challenging and resource intense. As a result, programs are unable to plan and conduct initiatives while simultaneously implementing evaluation to measure effectiveness. Without adequate evaluation, programs are unable to demonstrate the value of their work to stakeholders and are unable to demonstrate whether the interventions have an impact (Neilson, 2005). Unfortunately, studies indicate that the perception of program effectiveness or its reputation with the public and stakeholders often outweighs the importance of its effectiveness (Neilson, 2005). Therefore, in order to generate growth, many programs rely on initiatives that are more appealing to their audiences than they are effective in helping them. This chapter recognizes that two separate functions exist with injury prevention programs: 1) competitive business strategy and, 2) implementing effective public health interventions. The business strategies outlined here are key to growth and maturity whereas, public health strategies need focus on proven and effective interventions. Chapter 9: Understanding the Role of Advocacy Pina Violano; Susan Prentiss; Jennifer Rubin; Glen Tinkoff; Christy Adams · Synopsis: Advocacy is one of the most effective upstream approaches to injury prevention because, when successful, it can influence changes in injury risk factors, individual behavior, social norms, and even social determinants of health across entire communities and populations. Trauma centers have the responsibility to engage and work with public and private decision makers at all levels to advocate for policies and practices that will reduce the burden of injury and violence. This chapter is intended to provide an overview of the various facets of advocacy from securing buy-in from hospital administration to leveraging support from a community for local change to advocating for or informing policy change. ·Chapter 10: Resources for Hospital-based Injury and Violence Prevention Professionals Jennifer Rubin; Christy Adams · Synopsis: This chapter offers a repository of resources for guiding an organized and effective approach for trauma center-based injury and violence prevention, including professional development of injury prevention personnel.

Read more less

Book SynopsisProfessional Reasoning in Healthcare A guide to decision-making and critical thinking in diverse healthcare practice contexts. Professional reasoning is an essential component of health practice. To thrive in a world that demands constant change where there is not necessarily a right or wrong answer, strong frameworks are needed to support effective decision making. Critical to safe, ethical and culturally responsive practice decisions is the ability to integrate information from research evidence, the client, and the context/environment. Practitioners draw from these elements, along with the expertise of others, and through integration of the information with who they are, what they know, and how they operate. This creates a way forward that is right for the client, applicable to the context, and a good fit with themselves. This book provides such a framework. Professional Reasoning in Healthcare: Navigating Uncertainty Using the Five Finger Framework aims to drive a revolution in professional decision-making and critical analysis among healthcare professionals. Built around an innovative framework for fostering thinking, this book illustrates the situated nature of learning and the uniqueness of practice decisions to individual practitioners and clients. The simplicity of the Five Finger framework belies the complexity of reasoning it stimulates. Written using narratives, the reader is able to imagine the situation as the thinking is made visible. It provides simple yet effective tools and techniques for promoting reflective and reflexive thinking and for integrating the evidence into effective decisions. It promises to help readers develop habits of critical thinking that lead to healthier, more effective decision-making processes. Readers will find: Scenarios that bring the professional reasoning to lifeTools and techniques to help translate theory into immediate practiceStrategies to enhance reflective thinking skills, transformative learning, and sense-makingDetailed discussion of topics including team culture, person-centred practice, social learning theory, cultural influences on reasoning, emotional intelligence, and moreAn overview of transdisciplinary thinking and a complexity-based view on ethics and values Professional Reasoning in Healthcare is ideal for healthcare professionals, managers, students, and educators who are charged with developing skills in making critical decisions in diverse practice contexts.Trade ReviewAn essential tool and a great insight to the decision-making skills that health professionals go through on a daily basis - a must read for all practitioners, new and seasoned! Lara Gallichan BSc Hons, Speech Language Therapist, NZSTA Written in a clear and accessible manner, there is no doubt this book will be an invaluable resource for students, clinicians, and teachers alike. By providing real-world examples, the reader easily appreciates the value of the Five Finger Framework and how it can improve their professional reasoning and practice. This book should be a compulsory reading for all students, and I would highly recommend it to all practising healthcare workers. Dr Ruth Jeffery PhD, MSc, PGDip Med Rad Sci (NM), LLB(Hons), BA, BSc, NZDMI. The ability to critically reflect upon the way that professional reasoning and judgement occurs is pivotal and is profoundly ethical for practice, research, and leadership. Amongst the unique features of this text is the introduction of the Five Finger Framework to assist lifelong learners to comprehensively problem pose and problem solve. This resonates well with situated learning with its focus upon context, interpersonal relationships and shared decision making. The book is culturally aware, transdisciplinary and has the potential to become a core text for learners at all levels of education particularly for those within practice-based education and mentorship relationships. Dr Sheena E.E.Blair Dip OT, M.Ed, ED, FRCOT Thanks for offering real, concrete, and doable approaches for improving professional reasoning…. using real stories of real practitioners to show how this works in practice…. broadening the views on client and culture…. In short, thanks for “handing us” the Five Finger Framework. It will work for students, practitioners, educators, and scholars. I would adopt it in a heartbeat if I were still teaching! Barbara A. Schell, Professor Emerita, School of Occupational Therapy, Brenau University, PhD, OT/L, FAOTA. This internationally relevant text presents the Five Finger Framework as a tool for enabling practice reasoning, critical reflection, and decision-making across a range of transdisciplinary approaches in health and social care settings. The metaphor of a hand unfolds a structured process for thinking through many-layered aspects to reach the end goal we all aim for - working effectively, visibly and in a traceable and thus accountable manner for collaborative solution-focused approaches. Margaret McKenzie, Associate Professor, Registered Social Worker (NZ)Table of ContentsList of Contributors vii Foreword ix Preface x Acknowledgments xii Chapter 1 Synthesizing Knowledge for Situated Practice: The Five Finger Framework 1 Historical Influences on Professional Reasoning Helen Jeffery and Susan Ryan Chapter 2 The Five Finger Framework: Development and Rationale 16 Fostering Thinking Skills Jan Hendrik Roodt and Linda Robertson Chapter 3 Grasping the Whole: The Practitioner Perspective 42 Practitioner Influences on Professional Decisions Sian E. Griffiths, Kim Reay, and Helen Jeffery Chapter 4 Using the Expertise of Others: Many Hands Make Light Work 57 Accessing Knowledge from Others to Inform Professional Decisions Elizabeth Martin Chapter 5 Walking Hand in Hand: Collaborative Practice 68 Eliciting and Incorporating Client Perspectives Helen Jeffery Chapter 6 Knowing the Context like the Back of Your Hand 83 Contextual Influences on Professional Reasoning Helen Jeffery Chapter 7 Letting the Research Lend a Hand 99 Evaluating, Synthesizing, and Implementing Knowledges Luciana Blaga and Linda Robertson Chapter 8 Synthesizing World Views 116 Transdisciplinarity and the Five Finger Framework Jan Hendrik Roodt Chapter 9 Tools for Implementing the Five Finger Framework 126 Ideas, Activities, and Tips for Practice and Education Settings Helen Jeffery and Jan Hendrik Roodt Index 143

Read more less

Book SynopsisOrganising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.In these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care.These stories show the NHS at its very best – and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom.Trade Review'This timely and important book does exactly what it says in its title – it places patients at the centre, enables their stories to be told and heard, and explores what these insights mean for the organisation of health and care services. That this book is so necessary and hard-hitting underlines how much more remains to be done to bring about person-centred care.'Judith Smith, Director of Health Services Management Centre, University of Birmingham'I have a real fear that despite the best intentions of most health professionals, pressures in the NHS are resulting in care which is increasingly more transactional and less personalised. This fear keeps me awake at night because a health system which doesn’t have patients at its heart won’t work. This book challenges and inspires the reader to get us to a better place.'Martin Marshall, Chair Royal College of General Practitioners and GP in Newham, East London'There is no health system on the planet that can maintain its sustainability without patients as partners and communities as carers. This book is a timely reminder of this truth.'Mark Britnell, Vice-Chair and Global Health Expert, KPMG UK'This book is a timely reminder of the gap between what is convenient for an organization, on one hand, and patient and family values, rights, and autonomy on the other. The text touches on further topics, such as funding, staff shortages, and future trends. The book is a call to action for health care providers to organize their attitudes, practices, and behaviors around patient-centered care.'ChoiceReprinted with permission from Choice Reviews. All rights reserved. Copyright by the American Library Association. -- .Table of Contents1 Introduction2 Pregnancy and childbirth3 Children and young people4 Managing a long-term health condition as an adult5 Adult acute care and cancer6 Mental health and mental illness7 Older age and end of life 8 ConclusionFurther practical resourcesAppendix: Anonymised list of interviewees and background detailsIndex

Read more less

Book SynopsisImproving health care is one of the most pressing and complex challenges facing western societies. Beyond the Toolkit provides practical help, hope, energy and ideas about how to combine the toolkit of improvement methods with the leadership and humanity required to ensure success in practice over time. It argues that understanding the methods is necessary but not sufficient. Beyond the Toolkit is readable and accessible, packed full of learning, insights, research and experiences, appealing equally to those setting out on the journey of improvement as well as those ready to make improvements on a larger scale. It will leave readers informed, energised and hopeful about their own ability to make a difference in their local health contexts. Beyond the Toolkit includes chapters written by leaders in health care who have been involved in improving the quality of patient care in practice, and who share their experiences, warts and all. These stories are powerful, empathetic, first-person narratives that are very different from the sanitised case studies that are often published. The authors co-lead GenerationQ, a Master’s programme in Leading for Quality Improvement for senior leaders in health, social care and health charities. The programme is sponsored by the Health Foundation and designed and delivered at Ashridge Executive Education, Hult Business School.

Read more less

Book SynopsisReflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide, it allows for mistakes to be accepted and analysed rather than repeated, and it is encouraged by professional bodies wishing to foster improvements in services and continuous professional development. Specifically designed for staff working across health and social care, this self-development workbook guides users to reflect on experiences, focus their thoughts, generate new ideas about what good practice looks like, and understand the impact of their actions on others. Expert CQC inspector Terri Salt stresses that through careful reflection everyone in a service can make a difference - and that only when every member of staff seeks to do so can services move beyond the ordinary and start to become genuinely 'Outstanding'.Table of ContentsPART 1: INTRODUCTION Disclaimer 1. The context 2. Introduction PART 2: WHAT IS OUTSTANDING? 3. What do inspectors think outstanding means? 4. First impressions and lavatories 5. Equality as the root of excellence 6. Evidence or opinion? 7. Honesty and integrity 8. Clarity and shared understanding PART 3: RATINGS AND THE FIVE KEY QUESTIONS 9. Ratings 10. Are they safe? 11. Are they effective? 12. Are they caring? 13. Are they responsive? 14. Are they well-led? PART 4: CONCLUSION 15. To finish Appendix 1: Fundamental Standards of Care Appendix 2: Safeguarding

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisThe Towards Outstanding series offers essential resources for health and social care services regulated by the Care Quality Commission, built around the 'five questions' that inspectors use (are services safe, effective, caring, responsive and well-led?). Written by a senior CQC inspector, Reducing Risk in Health and Social Care takes a close-up look at the 'are they safe?' aspect of assessment, showing that exceptional safety is about the consistent and effective identification and mitigation of everyday risks for the service type. The CQC has introduced a new approach involving 'quality statements', with a greater focus on risk, and this will be the first book to include the new standards. Drawing on her extensive experience, Terri Salt sets readers on the path towards excellence by sharing examples of what works in other services, best practice, and key aspects of the CQC published guidance.Table of ContentsPreface Disclaimer Introduction 1. Beginnings PART 1: Regulation and risk 2. The changes to the way health and social care services will be regulated 2. Risk based inspections and ratings changes 3. Statutory Notifications; 4. Know your service! 5. How easy is it to get outstanding for the safe question 6. Human factors PART 2: Quality Statements: a new approach 7. What are Quality Statements? 8. How Quality Statements link to regulations 9. The Fundamental Standards 10. Learning Culture 11. Safe systems, pathways and transitions 12. Safeguarding 13. Involving people to manage risks 14. Safe environments 15. Safe and effective staffing 16. Infection prevention and control 17. Medicines optimisation 18. Risk register Conclusion 19. Summary

Read more less

Book SynopsisManagement, Leadership and Entrepreneurship in Pharmacy provides the knowledge, skills and confidence to assume managerial and leadership roles throughout the pharmacy profession, and to unleash full entrepreneurial potential. It brings the principles of managerial sciences to the practice of pharmacy in diverse and modern day settings. The new book is split into four sections, the first focuses on the core concepts that apply to managers, leaders and entrepreneurs including emotional intelligence and conflict management. Section two summarises managerial competencies including traditional topics of inventory management and financial literacy, but also subjects such as workplace design and workflow management. Section three focuses on leadership competencies that transcend day-to-day managerial responsibilities such as leading change and addressing âwickedâ problems (such as sustainability). Section four focuses on innovation and entrepreneurship, exploring topics such as the p

Read more less

Book SynopsisDescribed in the New York Times as “an astonishingly clear ‘user’s manual’ that explains our health care system and the policies that will change it,” The Health Care Handbook, by Drs. Elisabeth Askin and Nathan Moore, offers a practical, neutral, and readable overview of the U.S. health care system in a compact, convenient format. The fully revised third edition provides concise coverage on health care delivery, insurance and economics, policy, and reform—all critical components of the system in which health care professionals work. Written in a conversational and accessible tone, this popular, highly regarded handbook serves as a “one stop shop” for essential facts, systems, concepts, and analysis of the U.S. health care system, providing the tools you need to confidently evaluate current health care policy and controversies. Provides essential introductory coverage while also offering depth and focus gained through the authors’ experience over three editions of this best-selling handbook Features framing questions at the start of each chapter to help spur thought and discussion of the topics Contains a new section that synthesizes how multiple issues throughout the book come together in the example of hospital readmissions reduction policy Includes more data visualization such as maps and infographics for quick comprehension of complex information Offers multiple viewpoints and suggested readings so readers can develop their own opinions on key topics Used as a curricular resource in more than 150 training programs nationwide, including schools of medicine, nursing, physician assistant, pharmacy, physical therapy, occupational therapy, business, sociology, pre-medical, health administration, health law, and health policy; also used for employee training in a variety of organizations within the pharmaceutical, medical device, health care system, health insurance, and health IT fields Enrich Your eBook Reading Experience Read directly on your preferred device(s), such as computer, tablet, or smartphone. Easily convert to audiobook, powering your content with natural language text-to-speech.

Read more less

Book SynopsisTable of Contents1. The Balance of Good Administration 2. Types of Facilities and Services 3. Financing the Provision of Care 4. Quality of Care 5. Workplace Safety 6. Health care Technology 7. Institutional Food Services 8. Compliance Plans 9. Strategic Planning 10. Risk Management 11. Crisis Management 12. Performance Improvement 13. Audits and Inspections 14. Legal and Ethical Issues APPENDICES: A. Case Studies B. Websites for Additional Information C. 30 Safe Practices for Better Health Care from AHRQ D. Guidelines for Preventing Workplace Violence for Health Care & Social Service Workers E. Compliance Plan Guidance for Individual and Small Group Physician Practices F. Compliance Plan Guidance for Hospitals G. U.S. Department of Health & Human Services Strategic Plan - Fiscal Years 2010-2015 H. Risk Management Plan: Risk Management & Medical Liability: A Manual for Indian Health Service & Tribal Health Care Professionals I. Strengthening Health-System Emergency Preparedness: Toolkit for Assessing Health-System Capacity for Crisis Management – World Health Organization Glossary Index

Read more less

Book SynopsisA comprehensive, practical, and accessible guide to screening programmes, for public health practitioners and anyone else involved in or with an interest in screening. It covers the concepts and evidence behind screening, how to make sound policy on screening, and how to plan and deliver high quality programmes at affordable cost.Trade ReviewThis is the best textbook I have ever read on all facets of an often hotly debated topic and "aha" experiences are guaranteed. If only everyone involved in the many screening debates had read this book, we would be having more constructive and useful discussions, and take better decisions. * Matthias Egger, University of Bern, Switzerland *A readable, yet encyclopaedic guide to screening: its history, its key design elements, its implementation and its policy challenges. A must read for clinicians, managers, and policy-makers who would like to assist Raffle, Mackie, and Gray in achieving their goal: "to sort out the mess". * H. Gilbert Welch, Dartmouth College, USA *Essential reading for anyone touched by screening, the new edition is not just a superficial update, it has been radically revised, and I commend it to all, whether or not they are familiar with the original. * Bob Steele, UK National Screening Committee *This welcome second edition contains new and updated material, and rigorous emphasis throughout ... I commend this book for academics as well as practitioners, and for those in clinical specialties as well as public health. * Iain Chalmers, James Lind Library, UK *Table of Contents1: How screening started 2: What screening is, and is not 3: What screening does 4: Measuring what a screening programme does 5: Implementing screening programmes 6: Quality assuring screening programmes 7: Day-to-day management of screening progammes for public health practitioners and managers 8: Making policy on screening programmes

Read more less

Book SynopsisThis volume provides a factual basis for discussing for-profit versus not-for-profit ownership of hospitals and gives a look at evidence about issues in the hospital industry.

Read more less

Book SynopsisTrade Review“David Dranove and Lawton R. Burns offer an exhaustive . . . analysis of the consolidation of US hospitals and the effect it has had on both the cost and quality of health care. . . . As the country tries to rein in the cost of health care, Big Med offers a forceful argument for focusing our attention on hospitals.” * Washington Monthly *"David Dranove and Lawton Burn’s new collaboration Big Med: Megaproviders and the High Cost of Health Care in America provides readers with a comprehensive tutorial on consolidation in United States healthcare markets over the past 40 years. . . . anyone with a serious interest in the prices of U.S. healthcare will want to have this rigorous and timely treatment on their bookshelf." * Cambridge Quarterly of Healthcare Ethics *“For years, allies of big medicine have argued that Bigger is Better. Dranove and Burns take on that argument and show it is not true. They point out how big medicine is failing and how it can be reformed. This book is wonderfully informed and thoughtfully presented.” -- David Cutler, Harvard University“Incorporating tough-minded analysis with powerful rhetoric, this book describes why the US healthcare delivery system fails us, why mergers are unlikely to help, and what industry and policy leaders can do to turn things around.” -- Leemore Dafny, Harvard Business School“Big Med is an absolute treasure trove of health care antitrust history, offering an important overview of the last two decades of the US health care industry through a competition lens. Its findings will appeal to health systems leaders and health economists alike.” -- Melissa Thomasson, Julian Lange Professor of Economics at Miami University and research associate for the National Bureau of Economic Research"The book is highly readable, even punctuated with pleasant moments of dry wit... The book also has what I call perfect pitch. It dives deep into the psychology of the various players, accurately explaining their hopes and fears... The authors' perfect pitch—knowing exactly what the various players are thinking and feeling, and why—merges into the book’s third great value: the book rings true." * Law & Liberty *

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisANGELA EVERITT is Reader in Social Welfare Sudies at the Social Welfare Research Unit at Newcastle Polytechnic, and has been in social work education for many years. She is particularly interested in practitioner research and engaging with practitioners in collaborative research and evaluation projects.PAULINE HARDIKER is Senior Lecturer in the School of Social Work at the University of Leicester. She has undertaken research and published in relation to probation, chronic illness, child care and social work theory.JANE LITTLEWOOD is Lecturer in Social Policy and Administration at the Loughborough University of Technology. She has conducted research in social work issues for a number of years and has contributed to a variety of publications in this ara. She is the author of Aspects of Grief: Bereavement in Adult Life.AUDREY MULLENDER is Director of the Centre for Applied Social Studies at the University of Durham. She is a qualified social worker, with a background in social services. S

Read more less

Book SynopsisManaging in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings are used to illustrate techniques for managing people, resources, information, projects and change.This new edition has been extensively revised and updated, and includes many new case studies and examples, as well as a new chapter on motivation. It covers topics such as: interorganisational and interprofessional working leadership responding to the needs of service users the service environment accountability and risk working with a budget standards and quality managing change. The authors explore how managers can make a real and positive difference to the work of organisations providing health anTrade ReviewThis book will help service and project managers and should be key to the development of local projects management communities - Anthony Douglas, Community CarePraise for the first edition:'This book will help service and project managers, and should be key to the development of local projects' management communities.' - Community CareTable of ContentsPart 1: The Manager and the Team 1. Your Job as a Manager in Health and Social Care 2. Improving your Effectiveness as a Manager 3. Management and Leadership 4. Understanding Motivation 5. Values and Vision Part 2: Managing for Service Users 6. What do your Service Users Want? 7. Mapping the Service Environment 8. Engaging with Service Users 9. Managing Outcomes for Service Users Part 3: Managing Services 10. Managing Processes 11. Working with a Budget 12. Service Planning, Accountability and Risk Part 4: Managing Improvement 13. Quality in Services 14. Working with Standards 15. Management Control 16. Developing Effective Performance 17. Managing Change 18. Planning and Managing Projects

Read more less

Book SynopsisPatient Safety and Healthcare Improvement at a Glance is a timely and thorough overview of healthcare quality written specifically for students and junior doctors and healthcare professionals. It bridges the gap between the practical and the theoretical to ensure the safety and wellbeing of patients.Table of ContentsContributors vii Preface xi Acknowledgements xii How to use your revision guide xiii Part 1 The essence of patient safety 1 1 Basics of patient safety 2Kaveh G. Shojania and Sukhmeet S. Panesar 2 Understanding systems 4Carl Macrae 3 Quality and safety 6Ranjit Singh and Gurdev Singh 4 Human factors 8Ken Catchpole 5 Teamwork and communication 12Sukhmeet S. Panesar, Sarah A. Salvilla, Martin Bromiley and Jane Reid 6 Reporting and learning from errors 14Tara Lamont 7 Research in patient safety 16Lilly D. Engineer and Peter Pronovost Part 2 Understanding and interpreting risk 19 8 Risk-based patient safety metrics 20Elizabeth Allen and Sukhmeet S. Panesar 9 Root cause analysis 24Donna Forsyth and Sundeep Thusu 10 Measuring safety culture 26Debra de Silva Part 3 Risks to patient care 31 11 Medication errors 32Sarah P. Slight, Tony Avery and David W. Bates 12 Surgical errors 36Sukhmeet S. Panesar, Bhupinder Mann, Rajan Madhok and Andrew Carson-Stevens 13 Diagnostic errors 40Ashley N. D. Meyer, Velma L. Payne, Hardeep Singh and Mark L. Graber 14 Maternal and child health errors 44Susan Leavitt Gullo and Pierre Barker 15 Slips, trips and falls 47Susan Poulton and Frances Healey 16 Patient safety in paediatrics 50Peter Lachman and Jane Runnacles 17 Technology in healthcare and e-iatrogenesis 54Kathrin M. Cresswell 18 Nosocomial infections 58Imran Qureshi and Sukhmeet S. Panesar 19 Mental health errors 60Amar Shah and Kevin Cleary 20 Patient safety in primary care 64Andrew Carson-Stevens and Adrian Edwards Part 4 Quality improvement 67 21 Improving the quality of clinical care 68Andrew Carson-Stevens and Maureen Bisognano 22 Science of improvement 70Clifford Norman and C. Jane Norman 23 Model for Improvement 74Clifford Norman and C. Jane Norman 24 Measurement for improvement 78Mike Davidge 25 Spread and sustainability of improvement 84Gareth Parry and Andrew Carson-Stevens 26 Quality improvement tools: visualisation 86Ashley Kay Childers and David M. Neyens 27 Quality improvement: assessing the system 88Ashley Kay Childers and David M. Neyens 28 Patient stories in improvement 90Aled Jones and Andrew Carson-Stevens 29 Leading change in healthcare 92Helen Bevan 30 Public narrative: story of self, us and now 96Jay D. Bhatt and Andrew Carson-Stevens 31 Planning an improvement project 98Lakshman Swamy and James Moses 32 Managing an improvement project 100Valerie P. Pracilio 33 Quality improvement in psychiatry 104Peter Klinger, Anthony Weiss and Eric Hazen 34 Quality improvement in intensive care 106Kevin D. Rooney 35 Quality improvement in obstetrics 108Gloria Esgebona 36 Quality improvement in surgery 110Shabnam Hafiz 37 Population health and improvement 112Mohammed Mustafa and Valerie P. Pracilio Further reading 114 Index 121

Read more less

Book SynopsisThis book deals with a hospital''s struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership''s arduous journey from rejecting the methodology to embracing it, to successful implementation. This book is important because many of our nation''s hospitals are besieged with financial difficulties with declining reimbursement and the public is losing confidence in our hospital''s ability to provide quality care without error. Lean can provide relief from these issues but only if it is properly implemented.Trade Review"With this book, Tom Zidel expertly outlines the necessary elements and proper execution of process improvement in the form of a fast-paced business novel. Set in a hospital, we follow a senior management team overcoming organizational skepticism and resistance as it moves to rapidly implement a series of improvement initiatives as the core of its financial turnaround plan. Tom brilliantly incorporates descriptions of Lean principles and tools and the historical context of process improvement into this engaging book while demonstrating the power of Lean to dramatically improve patient satisfaction, clinical outcomes and business results."—James P. Hill, Senior Vice President, Administrative Services, MedStar Washington Medical Center"In this, his third book, Tom has chosen to use a narrative style that pulls the reader along through the experiences of a mythical, failing hospital and the efforts of the CEO to restore its health through the adoption of the Lean methodology. There is no mythology, however, about the situation he presents. They are all very real and will resonate with almost anyone who has ever worked in a hospital. Tom’s choice of a narrative style is brilliant. He avoids long discussions of foreign terminology and esoteric principles to hone right in on what really happens in hospitals. This is a book for anyone who is interested in how things get done in complex organizations and how they can get done much better."—Paul Martin, Retired President, Maryland Healthcare Education Institute"I just finished Tom Zidel’s Book and I can say I loved the format. The story format captured my attention and drew me into Nick’s journey to improve his facilities quality and turn around its performance. I loved the dramatic flair of the storyline because it added a focus I could personally identify with. Tom (the author) has outdone himself, this book should be required reading in Healthcare Administration degree programs!"—Robert S. Libberton, MBA FACHE CMPE, CEO, La Paz Regional Hospital"Is your bookshelf filled with Lean ‘How To’ books that start with ‘Step 1 – Obtain Leadership Support’? Have you struggled with this first step? This book will complement your efforts to get your leadership on board. It’s an easy to read narrative format that leadership will easily fit into their busy schedules. I found it as engaging as ‘The Goal’ and it excels at weaving improvement concepts into a story."—Ken Heffron, CPHQ, CQE, CQA, CSSBB, District Administrator, Marshfield ClinicTable of ContentsIntroduction. The Board Meeting. The Cement that Holds Everything Together. A Not So Restful Sunday. An Unwelcomed Suggestion. Identifying Waste. A Lean Experiment. Culture Change and Systems Thinking. Status Boards. The House of Lean. Applicable Stories. Creating the Plan. Some Results. The Board Meeting. No Time to Celebrate. Meet the New Lean Consultant. Kick-off Meetings. Training. Staff Overview. Rounding. A Year Later.

Read more less

Book SynopsisThe Diabetes LIFEMAP changes the way chronic diabetes care is delivered forever. The LIFEMAP raises diabetes care for the primary care and ancillary healthcare provider to the level of world renown diabetes expert, David Bleich, MD. For patients, the LIFEMAP provides real-time diabetes care that changes a “tough-to-manage” disease into a shared, personal, and efficient management experience. The LIFEMAP can be used as a stand-alone diabetes management tool or can be combined with our cloud based LIFEMAP platform through GoMo Health. Now care can be delivered seamlessly at home for both provider and patient. The Diabetes LIFEMAP is the playbook for 21st century diabetes care. It starts with an understanding of the basic principles of insulin secretion and moves to a discussion of how the LIFEMAP evolved and why it is such a powerful management tool. Finally, case studies are provided to reinforce basic concepts of LIFEMAP diabetes care with real world examples. Taken together, The Diabetes LIFEMAP succeeds in helping healthcare providers overcome a difficult to manage disease and provides patients with an optimal diabetes outcome with the least amount of effort necessary to achieve high level results.

Read more less

Book Synopsis

Read more less

Book SynopsisThis innovative book analyses the evolving nature of leadership, exploring an ever-increasing range of theoretical concepts and applying these to practices within healthcare organisations. A wide range of theories are covered, from behavioural to attitudinal, socio-cognitive to contingency, and social exchange to team. By identifying the common underlying characteristics that are present in leadership styles and approaches, the author successfully crafts a useful model that is adaptable to different scenarios and contexts within the realms of healthcare management. Offering a series of detailed case studies from around the world, this book proposes three crucial concepts for leadership within the health sector: leadership credibility, professional credibility and organisational dynamics. Both scholars and practitioners will find the theoretical framework provided in this book insightful and applicable in real-life situations.Table of Contents1. Leadership in Dynamic and Diverse Health Sector Organisations.- 2. The Ecology of Healthcare.- 3. The Role of Leaders: The Importance of Leadership.- 4. Leading in the Health Sector: Research and Practice.- 5. A Model for Health Sector Leadership.- 6. Leadership Capability Through Personal Insight and Leadership Identity.- 7. The Importance of Professional Credibility.- 8. Understanding Organisational Dynamics.- 9. Linking Leadership and Succession Planning.- 10.Assessing Health Professionals for Succession and Leadership Roles.- 11. Leadership Development Practices.- 12. Twenty Important Conclusions About Leadership in the Health Sector.

Read more less

Book SynopsisThis book is the first ever to offer a contemporary collection of different perspectives on person-centredness in international doctoral nursing research. The research in the book is based on the ideas and values of personhood and person-centeredness, which have been used and can be seen to guide research approaches, inform research designs and theorize research findings. Further, a specific framework for person-centred nursing is embedded throughout the research studies presented in the text. The Person-centred Nursing Framework (PCNF) developed by Brendan McCormack and Tanya McCance in 2010, is recognized as a nursing theory and this book further develops it as a basis for research and for advancing person-centredness in nursing. The framework informs all stages of the research process, from design through to dissemination.The book is structured into a number of highly engaging chapters written by doctoral candidates, and recently graduated candidates. The opening and closing chapters, written by the editors, place the subsequent chapters in a global context of person-centredness and nursing. The potential for person-centred nursing research to be a global movement is recognized and debated. The subsequent chapters lead readers through philosophical ideas, methodologies and methods whilst also offering reflective and honest insights into learning how to become a person-centred researcher.This field is growing and developing but yet there is no specific book available. As a result, researchers spend considerable time and effort translating existing research methodologies into person-centred perspectives. This book fills this gap and acts as a key resource for future nurse researchers.The text is intended for, and benefits nursing doctoral candidates, masters candidates and academic staff who teach and supervise research candidates; it may also appeal to other graduate learners. The book has international contributions which makes it appealing internationally.Table of ContentsIntroductionJan Dewing, Brendan McCormack, Tanya McCanceChapter 1. Person-centred Nursing Research Principles Jan Dewing, Brendan McCormack, Tanya McCance Chapter 2. The Person-centred Nursing Framework and Nursing ResearchBrendan McCormack, Tanya McCance Chapter 3. Coming to know Personhood: philosophical 'dates' Alisa Mcmillan, Megan DicksonChapter 4. Overviews of person-centered research: selected specific research examples Kate Sanders, Kelly Marriott-Statham, Gemma Logan Chapter 5. Developing theoretical frameworks: integrating specific values and principles into research Camilla Anker-Hansen, Vibeke Nyborg, Donna Frost Chapter 6. Methodologies for Person-centred Nursing Research Famke van Lieshout, Lorna Peelo-Kilroe Chapter 7. Knowing how to act - person centred research methodsMichele Hardiman, Rosie kelly, Maja Klancnik Gruden Chapter 8. Knowing, Being and Becoming in person-centred researchBetty Ann Robinson, Brighide Lynch, Jill Murphy Chapter 9. Phenomenological and hermeneutic approachesKaren Rennie, Elmira Saev/Petrova, Caroline Gibson Chapter 10. Experimentation and quasi- experimentation in person-centred researchSergej Kmetec, Pia Cecilie Bling-Jonsson, Tone Elin MekkiChapter 11. Multiple and Mixed Methods approaches Neal Cook, Donna McConnell, Sean Paul Teeling Chapter 12. Person-centredness in education research Deidre ODonnell, Maria Macksay, Kristin Skei, Ailssa Espie Chapter 13. Adopting a person-centred approach in doctoral supervision Jan Dewing, Tanya McCance, Brendan McCormack, Camilla Anker-Hausen, Tanya McCance; Emma RadbronChapter 14. Summary chapter: facing the future with confidenceJan Dewing, Brendan McCormack,Tanya McCance

Read more less

Book SynopsisThis book provides an overview of the innovative concepts, methodologies and frameworks that will increase the feasibility of the existing telemedicine system. With the arrival of advanced technologies, telehealth has become a new subject, requiring a different understanding of IT devices and of their use, to fulfill health needs. Different topics are discussed - from the basics of TeleMedicine, to help readers understand the technology from ground up, to details about the infrastructure and communication technologies to offer deeper insights into the technology. The use of IoT and cloud services along with the use of blockchain technology in TeleMedicine are also discussed. Detailed information about the use of machine learning and computer vision techniques for the proper transmission of medical data - keeping in mind the bandwidth of the network - are provided. The book will be a readily accessible source of information for professionals working in the area of information technology as well as for the all those involved in the healthcare environment.Table of Contentssee attachment

Read more less

Book SynopsisThe role of leadership in driving innovation through its different stages is fully explored in this book to enable clinical leaders and managers to design innovation frameworks. The book highlights how to maximize the benefits of innovation for organizations and integrated care systems while acknowledging that the process of innovation within healthcare organizations can be complex and needs to be well orchestrated to enable innovation to spread and sustain. The book examines the leadership enablers in healthcare innovation highlighting a new and refreshing strategic model of innovation. The model is used as the foundation to support the process of innovation, from ideation to implementation, within contemporary and ambitious healthcare organizations.Table of ContentsWhy publish about Healthcare Innovation and what is the problem we are trying to solve.- What we know from existing theories of innovation.- Learning from innovation failure – A case study.- Learning from innovation success – A case study.- Using learnings to make a model for innovation success.- Model validation in real-time – A case study.- A contemporary framework of leadership in innovation.- Epilogue.

Read more less

Book SynopsisThis exciting resource examines pioneering, successful business models in healthcare services, emphasizing bold and innovative entrepreneurship in creating care delivery that is accessible, affordable, and effective. Expert contributors supply fascinating case studies of visionary principles at work in hospitals, specialist care, eHealth providers, and insurers along with practical guidance on building and sustaining a vision, a brand, an organization, and a loyal base of clients, employees, and investors. Featured companies demonstrate how moving beyond conventional patient/provider, service/cost, and other relationships can translate into improvements that benefit clients’ health and stakeholders’ bottom line as well as the larger community and potentially the world. Coverage analyzes key attributes of these successful entities, detailing key challenges, funding issues, and especially breakthrough goals, including: Strengthening mutual caring and sharing. Letting prevention and self-management work. Patient-centered organization of information and everyday care. Deploying services and instruments to help customers take control. Implementing differentiation in specialized healthcare. The result is crucial takeaways for creating transformational business models in health fields. Approachably written and brimming with infographics, Brilliant Business Models in Healthcare provides inspiring role models for entrepreneurs, managers, consultants, and professionals in the healthcare sector, including providers, insurers, technology suppliers, and pharmacists. Table of ContentsIntroduction: Why, what? Guide for your reading enjoyment Part 1: The framework for brilliant business models in healthcare Chapter 1 What are the cornerstones of a brilliant business model? 1.1 Vision 1.2 Brand positioning Chapter 2 What is a business model? 2.1 Market segments 2.2 Customer value 2.3 Delivery 2.4 Operation Chapter 3 Value creation and overall framework 3.1 Value creation for all stakeholders 3.2 Conceptual framework and phasing 3.3 Permanent brilliance? Chapter 4 Challenges for brilliant business models in healthcare 4.1 Good, affordable and widely accessible healthcare is unique 4.2 Cost increases put accessibility, quality and healthcare systems at risk 4.3 Desired breakthroughs in healthcare Part 2: Brilliant cases involving brilliant business models in healthcare Chapter 5 Breakthrough: Strengthening mutual caring and sharing 5.1 General Healthcare fund Amsterdam – Wim Niesing & Jeroen Kemperman 5.2 DHAN – Tom Buijtendorp & Jeroen Kemperman 5.3 Courtyard houses – Jeroen Kemperman, Ida Kemperman & Wilke Schouten 5.4 Stiftung Liebenau – Rick Kasper, Tim Widdershoven, Sanne Boevé & Jeroen Geelhoed Chapter 6 Breakthrough: Letting prevention and self-management work 6.1 Discovery – Thomas Bachet, Raheel Raisi & Jeroen Kemperman 6.2 Healthways – Jeroen Kemperman, Sytze de With & Mirthe van de Belt 6.3 Kaiser Permanente – Koen Harms & Jennifer op ’t Hoog 6.4 PatientsLikeMe – Annemijn Kuenen, Heleen Borleffs, Tim Widdershoven & Jeroen Geelhoed Chapter 7 Breakthrough: Patient-centered organization of information and everyday care 7.1 UCLA’s Value Quotient – Heleen Borleffs, Daniel Hommes & Jeroen Kemperman 7.2 ParkinsonNet – Rosanne Preyde, Kerwin Hartman & Jennifer op ’t Hoog 7.3 Laastari Lähiklinikka – Monique Heeren & Jennifer op ’t Hoog 7.4 Patrick Lund Dental Happiness – Tim Widdershoven, Rick Kasper & Jeroen Geelhoed Chapter 8 Breakthrough: Deploying services and instruments to help customers take control 8.1 Ryhov – Bonny van Rest & Jennifer op ’t Hoog 8.2 BerylHealth – Jeroen Geelhoed & Tim Widdershoven 8.3 M-PESA – Wouter Houtman & Jennifer op ’t Hoog <8.4 Jaipur Foot – Kristin Fransz, Ilse Hoogervorst & Jeroen Kemperman Chapter 9Breakthrough: Implementing differentiation in specialized healthcare Introduction: Case in Phase 4 “The brilliant business model of Shouldice” 9.1 Narayana Hrudayalaya – Raymond Fafié & Jeroen Kemperman 9.2 ThedaCare – Karen Willemsen, Maarten Akkerman & Jennifer op ’t Hoog 9.3 Princess Margaret Cancer Centre – Denise Altena, Esmée Grobbee & Jennifer op ’t Hoog 9.4 Mayo Clinic – Bas Schepman, Jennifer op ’t Hoog & Jeroen Kemperman Chapter 10 Lessons for creating brilliant business models in healthcare 10.1 Phase 1: Start from a vision and bring the brand positioning in line with it 10.2 Phase 2: Persevere consistently in the conversion of the vision into the business model 10.3 Phase 3: Use pioneering value creation for all stakeholders to realize the business model 10.4 Phase 4: Retain the core and stimulate progress in the business model Key terms and definitions Notes Sources The editorial team Case authors Acknowledgement

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less