Management: leadership and motivation Books

Book SynopsisIn The Icarus Deception, Seth Godin''s most inspiring book, he challenges readers to find the courage to treat their work as a form of artEveryone knows that Icarus''s father made him wings and told him not to fly too close to the sun; he ignored the warning and plunged to his doom. The lesson: Play it safe. Listen to the experts. It was the perfect propaganda for the industrial economy. What boss wouldn''t want employees to believe that obedience and conformity are the keys to success?But we tend to forget that Icarus was also warned not to fly too low, because seawater would ruin the lift in his wings. Flying too low is even more dangerous than flying too high, because it feels deceptively safe.The safety zone has moved. Conformity no longer leads to comfort. But the good news is that creativity is scarce and more valuable than ever. So is choosing to do something unpredictable and brave: Make art. Being an artist isn''t a genetic disposition Trade ReviewIf Seth Godin didn't exist, we'd need to invent him * Fast Company *Seth Godin is a demigod on the web, a bestselling author, highly sought-after lecturer, successful entrepreneur, respected pundit and high-profile blogger * Forbes *A wonderful manifesto in the author's characteristic style - pathological honesty, ruthless scepticism and generous intellect. The Icarus Deception turns society upside-down in order to awaken the reader's rebellious spirit and encourage him to create * Management Today *

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Book SynopsisKevin Murray specializes in strategic communications, reputation management and leadership coaching. He has almost 40 years' experience in communications, including appointments as Director of Communications of British Airways, Director of Corporate Affairs at the UK Atomic Energy Authority, and Chairman of the biggest public relations and communications group in the UK for more than 15 years. He is also author of The Language of Leaders and Communicate to Inspire, both shortlisted for the CMI Management Book of the Year Awards in 2013 and 2014 respectively, and published in multiple languages around the world.Trade Review"Another great book by the author of the bestselling The Language of Leaders. This book brings together the 'best of the best' when it comes to research and best practice on purpose, leadership, engagement and performance. It is exactly the right book to read to seize the huge opportunity for productivity improvement across the UK. It is a masterpiece on values, the value of purpose and the importance of inspirational leadership in creating successful enterprise. Kevin offers a reminder of the immense power of audacious goals and the huge attraction of thriving over survival. A book full of great ideas, great examples and practical advice, this is a textbook on how to succeed as a leader in the 21st century and is fun to read." * Paul Drechsler, CBE, President of the Confederation of British Industry *"Kevin Murray's new book is needed now more than ever. In uncertain times the best way for leaders to navigate is to find their own 'North Star' and help their people to do the same. People with Purpose shows you how to do just that. A must read." * Ann Francke, Chief Executive of the Chartered Management Institute *"WOW. What a tour de force! I couldn't put it down and have re-read it a second time with so many great ideas to implement. If you want to lead with purpose, gain competitive advantage, and have a highly engaged workforce, this is the book for you!" * Sir Eric Peacock, Chairman, Just Loans pic and Buckley Jewellery *"I have never been a great reader of books on management as I've always found them heavy on theory and short on real world experience. To thrive today you need people with purpose. This book shows you how effective leaders develop people with purpose. It's not a book of theory... it's a book of practice from the mouths of leaders who have done it. It's a practical guide to leadership and empowerment from people who have done it. It's a book I wish I could have read 30 years ago." * Lord Stuart Rose, Chairman of Ocado *"Purpose is a very fashionable word in marketing today, but what is really meant by it, and how do you make it work for your brand? Kevin Murray's book uncovers its many layers of meaning and gives a valuable practical guide to making it work for your organisation. As he says, a well-crafted purpose will act as a guiding star for your brand and give it an unfair competitive advantage in three ways: it will focus the company on serving the customer, it will motivate staff to deliver the customer benefit, and it will enrich our society as well as shareholders." * Hugh Burkitt, Chief executive of the Marketing Society *"The twenty first century has truly begun with the realisation that long-term shareholder value can only be created through stakeholder value - so purpose matters and value can only be created by people driven and energised by purpose. Kevin impressively brings this together, linking value and values with engagement and behaviours bound by purpose." * Tony Manwaring, Executive Vice President, Chartered Institute of Management Accountants *"Kevin has once again produced a well-researched, thoughtful and stimulating contribution which enriches our understanding of good management and brilliant leadership. As Chair of the All-Party Parliamentary Group I would love to be able to use this as compulsory reading for all parliamentarians." * Barry Sheerman, MP, UK Parliament *"All my experience from 40 years of leadership across multiple organisations, large and small, plc's and private equity, charities as well as corporates, in the UK, US and elsewhere tells me that Kevin's messages in this book are fundamental and absolutely right. It's a must read for all leaders, current and aspiring, who want to deliver superior performance. It remains deeply depressing how few leaders really do understand the concepts discussed by Kevin." * Philip N Green, CBE, Chairman of Carillion and BakerCorp. *"People with Purpose is an inspiring, fresh and lucid account of how strong values can be transformative of the performance of diverse organisations, improving profitability of businesses, increasing effectiveness of service delivery and nurturing unrealised talent. It is an optimistic book that is even more relevant amid national and global uncertainty. People with Purpose serves as a challenging route map to more resilience by doing and being better." * Baroness Tessa Jowell *"Profit alone isn't enough. People With Purpose brings alive the need for clear and consistent application of purpose, values and goals in enabling businesses to realise their potential and prosper far into the future. Kevin's assessment is a very practical one, it draws on the experience of many business leaders and provides a framework to help leaders motivate and inspire their people. This is an upbeat book, full of insights which will be indispensable to business leaders grappling with profound changes in society and committed to building great businesses for the long term." * Ian Durrant, Chairman, Greggs and Capital and Counties plc *"Kevin serves up a secret sauce for 21st Century business in a rich read that inspires and equips. In the process, he reminds us all that even and especially in the business world, it's our humanity that wins. This timely read advances the global purpose movement from talk to walk." * Valerie Keller, Global lead, EY Beacon Institute, Executive Director, Global Markets, Ernst and Young. *"You don't have to be the CEO of a huge global company to find this book useful. Anyone who leads will find it packed full of practical insights to help their team thrive and grow." * Start Your Business Magazine *Table of Contents Section - ONE: Why Purpose is Central to Performance; Chapter - 01: Effective Leadership - It’s All in the Mind; Chapter - 02: The Purpose Movement - A Growing Global Conversation; Chapter - 03: Purpose and Employee Engagement: Why Giving Employees a Greater Sense of Purpose is Every Leader’s Job; Chapter - 04: How Purpose Powers Better Results… and the Leadership Behaviours That Do Most to Unlock Discretionary Effort From Employees; Chapter - 05: The Value of Values - How Culture Contributes to a Sense of Purpose and to Better Results; Chapter - 06: Measuring the Value of Purpose - Meeting the Needs of Customers and, In So Doing, Creating Long-Term Value For All Stakeholders; Section - TWO: People With Purpose - How Leaders Use Purpose in Their Own Organizations; Chapter - 07: From Surviving to Thriving - The Importance of a Long-Term Vision; Chapter - 08: Authentic Purpose - Start With the Customer to Truly Engage With People Inside and Outside Your Organization; Chapter - 09: Culture is Your Competitive Edge - How Leaders Align Purpose and Values to Create Winning Teams; Chapter - 10: A Framework For Success - How Leaders Create Alignment By Putting Purpose, Values, Vision and Goals on a Single Page; Chapter - 11: Purposeful Conversations - How Leaders Embed Their Vision and Values and Align Their Organizations; Section - THREE: Leading With Purpose - What You Need to Do; Chapter - 12: Define Your Own Purpose - You Can’t Inspire Your Team If You Are Not Inspired Yourself; Chapter - 13: The Purpose Framework - How to Create the Tool That Gives Everyone in Your Team a Sense of Purpose

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Book SynopsisThe 2020s present a decade of unprecedented disruption. We have now reached a point where people are overwhelmed and numb to the ever-present news of threat after threat, and challenge after challenge. It's time for leaders to tell a different story of six powerful aspirations connection, vitality, peace, abundance, opportunity and wisdom. This is a vision beyond sustainability, to inspire organisations and people to bring the best of who they are into service of the brighter future that is already emerging.Alongside the obvious disruptive challenges of climate change, wars and the pandemic, technology has evolved at a blistering pace. Through technological advances in five sectors energy, transport, materials, food and manufacturing we are already transforming the world as we know it. The book seeks to give readers the confidence that there is real hope for a brighter future for our world using these developments and other innovations.The text is supported by inspi

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Book SynopsisManagers are facing unprecedented complexity, volatility, and ambiguity, quickly adapting their decision-making, leadership, vision, and strategies. Megatrends and forces of change have profound implications for business models, processes, and organizational structures, calling into question current paradigms and designing future change. Additionally, unprecedented disruptions, unforecastable in their nature, have increased the need for resilience and strategic flexibility.The book aims at tackling the potential interrelations among environmental transformations, strategic decisions, and leadership to better understand the role of external and internal factors on the effectiveness of managers. The book defines change: its extent, nature, and characteristics. Then, it focuses on decision-making, the role of potential cognitive biases, and how the interaction with the perception of determined environmental events affects the way in which decision-makers decide to impleme

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Book SynopsisA legendary performance coach shares his simple, proven and fun methods for cultivating motivation – and keeping it. In Motivation, Stefan Falk is your expert guide to success.‘If you’re looking for fresh ways to energize your work, you’ve come to the right place’ – Adam Grant, New York Times bestselling author of Think AgainDoing something for its inherent satisfaction – rather than external rewards – is the key to success and satisfaction in any endeavour. Motivation is your essential and comprehensive guide to achieving this. Filled with practical methods and techniques Stefan Falk developed at McKinsey & Company, and through twenty-five years as a senior executive and performance coach working with elite athletes, top executives, special operators in the armed forces and leaders from all walks of life.To satisfy our psychological needs in today’s professional w

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Book SynopsisThe Fifth Edition of Peter G. Northouse's bestselling Introduction to Leadership: Concepts and Practice provides readers with a clear, concise overview of the complexities of practicing leadership and concrete strategies for becoming better leaders. The text is organized around key leader responsibilities such as creating a vision, establishing a constructive climate, listening to outgroup members, and overcoming obstacles. Case studies, self-assessment questionnaires, observational exercises, and reflection and action worksheets engage readers to apply leadership concepts to their own lives. Grounded in leadership theory and the latest research, the fully updated, highly practical Fifth Edition includes a new chapter on destructive leadership, new cases, and new Leadership Snapshots. Table of ContentsPreface About the Author 1. Understanding Leadership Introduction Leadership Explained "Leadership is a Trait" "Leadership is an Ability" "Leadership is a Skill" "Leadership is a Behavior" "Leadership is a Relationship" "Leadership is an Influence Process" Leadership vs. Management Global Leadership Attributes The Dark Side of Leadership Leadership Snapshot: Michelle Obama Summary Application 1.1 Case Study: King of the Hill 1.2 Case Study: Charity: Water 1.3 Conceptualizing Leadership Questionnaire 1.4 Observational Exercise 1.5 Reflection and Action Worksheet References 2. Recognizing Your Traits Introduction Leadership Traits Explained Intelligence Confidence Charisma Determination Sociability Integrity Leadership Snapshot: Nelson Mandela Leadership Traits in Practice George Washington (1732 - 1799) Winston Churchill (1874 - 1965) Mother Teresa (1910 - 1997) Bill Gates (1955 - ) Oprah Winfrey (1954 - ) Lebron James (1984 - ) Summary Application 2.1 Case Study: NorthTown Dallas 2.2 Case Study: The Three Bs 2.3 Leadership Traits Questionnaire 2.4 Observational Exercise 2.5 Reflection and Action Worksheet References 3. Understanding Leadership Styles Introduction Leadership Philosophy Explained Theory X Theory Y Leadership Styles Explained Authoritarian Leadership Style Democratic Leadership Style Laissez-Faire Leadership Style Leadership Snapshot: Victoria Ransom Leadership Styles in Practice Summary Application 3.1 Case Study: Several Different Styles 3.2 Case Study: Leading the Robotics Team 3.3 Leadership Styles Questionnaire 3.4 Observational Exercise 3.5 Reflection and Action Worksheet References 4. Attending to Tasks and Relationships Introduction Task and Relationship Styles Explained Task Style Relationship Style Leadership Snapshot: Ai-Jen Poo Task and Relationship Styles in Practice Task Leadership Relationship Leadership Summary Application 4.1 Case Study: From Two to One 4.2 Case Study: Day and Night 4.3 Task and Relationship Questionnaire 4.4 Observational Exercise 4.5 Reflection and Action Worksheet References 5. Developing Leadership Skills Introduction Administrative Skills Explained Administrative Skills in Practice Interpersonal Skills Explained Interpersonal Skills in Practice Leadership Snapshot: Coquese Washington Conceptual Skills Explained Conceptual Skills in Practice Summary Application 5.1 Case Study: Give Me Shelter 5.2 Case Study: Reviving an Ancient Art 5.3 Leadership Skills Questionnaire 5.4 Observational Exercise 5.5 Reflection and Action Worksheet References 6. Engaging Strengths Introduction Strength-Based Leadership Explained Historical Background Identifying and Measuring Strengths Strength-Based Leadership in Practice Discovering Your Strengths Developing Your Strengths Addressing Your Weaknesses Leadership Snapshot: Steve Jobs Recognizing and Engaging the Strength of Others Fostering a Positive Strengths-Based Environment Summary Application 6.1 Case Study: Ready to Be CEO? 6.2 Case Study: The Strength to Stand Out? 6.3 Leadership Strengths Questionnaire 6.4 Observational Exercise 6.5 Reflection and Action Worksheet References 7. Creating a Vision Introduction Vision Explained A Picture A Change Values Leadership Snapshot: Rosalie Giffoniello A Map A Challenge Vision in Practice Articulating a Vision Implementing a Vision Summary Application 7.1 Case Study: A Clean Slate 7.2 Case Study: Kakenya Ntaiya 7.3 Leadership Vision Questionnaire 7.4 Observational Exercise 7.5 Reflection and Action Worksheet References 8. Establishing a Constructive Climate Introduction Constructive Climate Explained Climate in Practice Providing Structure Clarifying Norms Building Cohesiveness Promoting Standards of Excellence Leadership Snapshot: Nancy Dubuc Summary Application 8.1 Case Study: A Tale of Two Classrooms 8.2 Case Study: Challenging Courtroom Culture 8.3 Organizational Climate Questionnaire 8.4 Observational Exercise 8.5 Reflection and Action Worksheet References 9. Embracing Diversity and Inclusion Introduction Diversity and Inclusion Explained Definitions Inclusion Framework Leadership Snapshot: Ursula Burns Diversity and Inclusion in Practice Model of Inclusive Practices Leader Practices That Advance Diversity and Inclusion Barriers to Embracing Diversity and Inclusion Summary Application 9.1 Case Study: What′s in a Name? 9.2 Case Study: Mitch Landrieu - Symbolic Progress 9.3 Cultural Diversity Awareness Questionnaire 9.4 Observation Exercise 9.5 Reflection and Action Worksheet References 10. Listening to Out-Group Members Introduction Out-Group Members Explained How Out-Groups Form The Impact of Out-Group Members Out-Group Members in Practice Strategy 1: Listen to Out-Group Members Strategy 2: Show Empathy to Out-Group Members Strategy 3: Recognize the Unique Contributions of Out-Group Members Strategy 4: Help Out-Group Members Feel Included Strategy 5: Create a Special Relationship with Out-Group Members Strategy 6: Give Out-Group Members a Voice and Empower Them to Act Leadership Snapshot: Abraham Lincoln Summary Application 10.1 Case Study: Next Step 10.2 Case Study: Unhappy Campers 10.3 Building Community Questionnaire 10.4 Observational Exercise 10.5 Reflection and Action Worksheet References 11. Managing Conflict Introduction Conflict Explained Communication Conflict Conflict on the Content Level Leadership Snapshot: Humaira Bachal Conflict on the Relational Level Managing Conflict in Practice Fisher and Ury Approach to Conflict Communication Strategies for Conflict Resolution Kilmann and Thomas Styles of Approaching Conflict Summary Application 11.1 Case Study: Office Space 11.2 Case Study: High Water Mark 11.3 Conflict Style Questionnaire 11.4 Observational Exercise 11.5 Reflection and Action Worksheet References 12. Addressing Ethics in Leadership Introduction Leadership Ethics Explained Leadership Ethics in Practice 1. The Character of the Leader 2. The Actions of the Leader Leadership Snapshot: Jasmine Crowe 3. The Goals of the Leader 4. The Honesty of the Leader 5. The Power of the Leader 6. The Values of the Leader Culture and Leadership Ethics Summary Application 12.1 Case Study: The Write Choice 12.2 Case Study: In Good Company 12.3 Sample Items From the Ethical Leadership Style Questionnaire 12.4 Observational Exercise 12.5 Reflection and Action Worksheet References 13. Overcoming Obstacles Introduction Obstacles Explained Overcoming Obstacles in Practice Obstacle 1: Unclear Goals Obstacle 2: Unclear Directions Obstacle 3: Low Motivation Leadership Snapshot: Bill Courtney Obstacle 4: Complex Tasks Obstacle 5: Simple Tasks Obstacle 6: Low Involvement Obstacle 7: Lack of a Challenge Summary Application 13.1 Case Study: Student Maid 13.2 Case Study: The Improbable Kodiak Bears 13. 3 Path-Goal Styles Questionnaire 13.4 Observational Exercise 13.5 Reflection and Action Worksheet References 14. Exploring Destructive Leadership Destructive Leadership Explained Definition Toxic Triangle Confronting Destructive Leadership in Practice Leaders Followers Context Leadership Snapshot: Elizabeth Holmes Summary Application 14.1 Case Study: Dr. Chen Likes Power 14.2 Case Study: Breaking the Silence 14.3 Abusive Leadership Questionnaire 14.4 Observational Exercise 14.5 Reflection and Action Worksheet References Glossary Index

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Book SynopsisNFL head coach Mike Smith lead one of the most remarkable turnarounds in NFL history. In the season prior to his arrival in 2008, the Atlanta Falcons had a 4 12 record and the franchise had never before achieved back-to-back winning seasons.Table of ContentsIntroduction xi 1 Culture 1 Create a Winning Culture 3 Build Your Culture Up and Down 4 Everyone Creates Your Culture 6 X's and O's Are Overrated 8 Sustained Culture = Sustained Success 9 Know What You Stand For 10 Process and Milestones 12 Focus on the Root, Not the Fruit 16 You Have to Fight For Your Culture and Team 17 2 Contagious 21 Germ or Vitamin C? 23 Contagious with a Vision and Mission 24 Contagious with Your Belief 26 Contagious with a Positive Attitude 28 Contagious Leaders in the Locker Room 29 No Energy Vampires Allowed 33 The No Complaining Rule 35 3 Consistent 37 Consistency Wins the Locker Room 39 Consistency Wins in the Long Run 40 It's Not Okay to Be Moody 41 Be Consistent in Your Desire to Be Great 42 Complacency Is a Disease 43 Consistently Improving 45 Humble and Hungry 46 4 Communicate 49 The Most Important Thing a Coach Can Do 51 One-on-One Communication 52 Listening Enhances Communication 55 What's the Temperature Today? 57 Leading by Walking Around 59 Communicating the Message 61 The Power of an Outside Voice 63 The Enemies of Great Communication 64 Communication Must Lead to Collaboration 65 5 Connect 67 Communicating and Collaborating Leads to Connection 69 Team Beats Talent When Talent Isn't a Team 70 We Got This 71 Unplug from Technology and Plug into People 74 Create a Connected Locker Room 76 Connect Outside the Locker Room to Be Strong Inside the Locker Room 79 Stay Connected 81 6 Commitment 83 Commit if You Want Commitment 85 Commitment Begins with the Leader 86 Feeling Is More Powerful than Hearing 87 Serve to Be Great 89 Commitment Starts at Home 90 Commitment is Spelled T-I-M-E 91 When You Commit You Make Everyone Better 93 The Hard Hat 95 It's Not About You 97 Lose Your Ego 98 Commitment Requires Sacrifice 101 7 Care 103 Caring Is a Strategy 105 Care More 107 Create a Culture of Caring 109 Show You Care 110 More than a Uniform and Number 114 Transactional versus Transformational 115 Love Tough 116 Discover Your Caring Trademark 117 When You Care, Your Team Will Care 119 The Big C 121 The Other Big C 125 Beyond the 7 C's 129 Integrity 129 Be Passionate, Not Emotional 131 Create Your Own Style of Leadership 131 Leadership Is Both Macro and Micro 133 Lead Your Leaders 133 Focus on the Process 135 Forget the Past, Focus on the Fundamentals 137 LOSS: Learning Opportunity, Stay Strong 139 Culture Contamination 140 Don't Focus on Winning Championships; Focus on Developing Champions 141 The Time Is Now 142 Looking for Murphy 144 Pressure, Not Stress 145 Compete, then Unite 145 Speaking as One Voice to the Media 147 Become a Lifelong Learner 149 Leave Your Legacy 150 The Action Plan 153 Put the 7 C's to Work to Enhance Your Culture 159 Build a Winning Team 160 Other Books by Jon Gordon 161

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Book SynopsisA Road Map for living and implementing the 10 Principles of The Energy Bus The Energy Bus Field Guide is your roadmap to fueling your life, work and team with positive energy.Table of ContentsIntroduction v The Case for Positive Energy ix Rule 1 You’re the Driver of Your Bus 1 Rule 2 Desire, Vision, and Focus Move Your Bus in the Right Direction 13 Rule 3 Fuel Your Ride with Positive Energy 25 Rule 4 Invite People on Your Bus and Share Your Vision for the Road Ahead 39 Rule 5 Don’t Waste Energy on Those Who Don’t Get on Your Bus 49 Rule 6 Post a Sign on Your Bus That Says “No Energy Vampires Allowed” 57 Rule 7 Enthusiasm Attracts More Passengers and Energizes Them during the Ride 69 Rule 8 Love Your Passengers 79 Rule 9 Drive with Purpose 91 Rule 10 Have Fun and Enjoy the Ride 99 Keep the Bus Rolling 107 Additional Case Studies 113 The Energy Bus Training Program 123 Acknowledgments 125 Other Books by Jon Gordon 127

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Book SynopsisTable of ContentsIntroduction 1 Part 1 Understanding the Role of the Leader 9 Chapter 1 The Leadership Gap 11 Leaders Today Are Struggling 12 It’s Time to Change 14 Chapter 2 Three Essential Leadership Questions 17 What is Leadership and Who is a Leader? 17 How CEOs Define Leadership 19 What Are Your Leadership Filters? 21 Define Leadership 24 Leader or Manager? 24 Is the Leader of 2030 Really That Different Than the Leader of Today? 26 Chapter 3 The Impact of a Leader 29 How Great and Bad Leaders Influence You and Your Organization 29 We Need More Great Leaders 33 Part 2 Trends and Challenges Shaping Future Leaders 35 Chapter 4 Artificial Intelligence and Technology 37 Are the Machines Going to Take Over? 39 Automating a Job is Not Replacing a Human 40 What Leaders Do 41 How AI Will Impact Leadership 42 Chapter 5 Pace of Change 45 Leading in a Future That Doesn’t Yet Exist 46 Chapter 6 Purpose and Meaning 49 Job, Purpose, Impact, Meaning 50 Creating Purpose and Meaning 53 Chapter 7 New Talent Landscape 57 The Massive Talent Shortage 57 The Need to Upskill and Retrain 59 The Diversity and Inclusion Imperative 61 Chapter 8 Morality, Ethics, and Transparency 65 Ethics versus Morals 66 The Impact of an Ethical Leader 67 Leaders Must Be Transparent 70 Chapter 9 Globalization 73 Diversity and Curiosity Are Key 74 Chapter 10 Are We Ready for These Trends? 77 We Need Less Talk and More Action 81 There’s an Organizational Breakdown 81 Employees Are More Confident in Themselves Than in Those Around Them 82 Chapter 11 Challenges 85 Futurize 86 Humanize 92 We Aren’t Ready for These Challenges 98 Enter the Notable Nine 100 Part 3 The Four Mindsets of the Notable Nine 103 Chapter 12 The Explorer 105 An Overview of the Explorer 106 We Need More Curiosity 112 Super Perpetual Learning 118 A Family of Super Perpetual Learners 123 Growth Mindset 126 Adaptability and Agility 128 How Leaders Can Develop The Mindset of the Explorer 130 Chapter 13 The Chef 135 We Need More HumanIT 136 Embracing Technology 139 Purpose-Driven and Caring 142 How Leaders Can Develop The Mindset of the Chef 145 Chapter 14 The Servant 151 Service to Your Leaders 152 Service to Your Team 153 Service to Your Customers 157 Service to Yourself 160 Humility and Vulnerability 162 How Leaders Can Develop The Mindset of the Servant 166 Chapter 15 The Global Citizen 169 The Benefits of a Global Citizen Mindset 170 How Leaders Can Develop The Mindset of the Global Citizen 173 Chapter 16 How Well Are We Practicing These Mindsets Today? 177 Mind the Gaps 180 The Seniority Curse 180 Around the World 182 Part 4 The Five Skills of the Notable Nine 187 Chapter 17 The Futurist 189 How a Futurist Thinks 192 How Leaders Can Develop The Skill of the Futurist 195 Chapter 18 Yoda 197 Emotional Intelligence (Empathy and Self-Awareness) 198 Other Components of Emotional Intelligence 202 How Leaders Can Develop The Skill of Yoda 206 Chapter 19 The Translator 209 Listening 211 Communication 213 How Leaders Can Develop The Skill of the Translator 215 Chapter 20 The Coach 221 Motivating, Inspiring, and Engaging People 224 Creating Future Leaders 229 Working Across Generations and Cultures 232 Creating Effective Teams 235 How Leaders Can Develop The Skill of the Coach 238 Chapter 21 The Technology Teenager 241 Understand How Technology Impacts Your Business 241 How Leaders Can Develop The Skill of the Technology Teenager 243 Chapter 22 How Well Are We Practicing These Skills Today? 245 Mind the Gaps – Again! 246 Around the World 248 Are We Future Leader Ready? 248 Part 5 Becoming the Future Leader 253 Chapter 23 Knowing vs Doing 255 Define “Leader” and “Leadership” 258 Look at Your Present State 261 Practice the Skills and Mindsets 261 Build Your Tribe 262 Avoid a Typical Day 263 Guide Others 264 References 267 Acknowledgments 279 About the Author 281 Additional Resources 283 Index 285

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Book SynopsisFrom leadership expert Dr. Jim Loehr, strengthen your moral and ethical character for outstanding leadership results with this must-have set. Leading with Character: 10 Minutes a Day to a Brilliant Legacy At the end of your life, how are you likely to be remembered? Chances are that people won't be praising your money, power, and status. Instead, the people you've impacted will remember you for your compassion and personal strengthin short, your character. Unfortunately, many leaders are unaware of their character shortcomings and blind spots that hold so many of us back from building the lasting legacy we are capable of. With the right motivation, you can begin to strengthen your character and become a moral and ethical leader capable of creating lasting change. In Leading with Character: 10 Minutes a Day to a Brilliant Legacy, Dr. Jim Loehr, cofounder of the Johnson & Johnson Human Performance Institute, reveals 50 character compet

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Book SynopsisTable of ContentsAbout the Author v Acknowledgments vii Introduction xv Part I: the Attacker Mindset 1 Chapter 1: What Is the Attacker Mindset? 3 Using the Mindset 6 The Attacker and the Mindset 9 AMs Is a Needed Set of Skills 11 A Quick Note on Scope 13 Summary 16 Key Message 16 Chapter 2: Offensive vs. Defensive Attacker Mindset 17 The Offensive Attacker Mindset 20 Comfort and Risk 22 Planning Pressure and Mental Agility 23 Emergency Conditioning 26 Defensive Attacker Mindset 31 Consistency and Regulation 31 Anxiety Control 32 Recovery, Distraction, and Maintenance 34 OAMs and DAMs Come Together 35 Summary 35 Key Message 36 Chapter 3: The Attacker Mindset Framework 37 Development 39 Phase 1 43 Phase 2 47 Application 48 Preloading 51 “Right Time, Right Place” Preload 51 Ethics 52 Intellectual Ethics 53 Reactionary Ethics 53 Social Engineering and Security 57 Social Engineering vs. AMs 59 Summary 60 Key Message 60 Part II: the Laws and Skills 63 Chapter 4: The Laws 65 Law 1: Start with the End in Mind 65 End to Start Questions 66 Robbing a Bank 68 Bringing It All together 70 The Start of the End 71 Clarity 71 Efficiency 72 The Objective 72 How to Begin with the End in Mind 73 Law 2: Gather, Weaponize, and Leverage Information 75 Law 3: Never Break Pretext 77 Law 4: Every Move Made Benefits the Objective 80 Summary 81 Key Message 82 Chapter 5: Curiosity, Persistence, and Agility 83 Curiosity 86 The Exercise: Part 1 87 The Exercise: Part 2 89 Persistence 92 Skills and Common Sense 95 Professional Common Sense 95 Summary 98 Key Message 98 Chapter 6: Information Processing: Observation and Thinking Techniques 99 Your Brain vs. Your Observation 102 Observation vs. Heuristics 107 Heuristics 107 Behold Linda 108 Observation vs. Intuition 109 Using Reasoning and Logic 112 Observing People 114 Observation Exercise 116 AMs and Observation 122 Tying It All Together 123 Critical and Nonlinear Thinking 124 Vector vs. Arc 127 Education and Critical Thinking 128 Workplace Critical Thinking 128 Critical Thinking and Other Psychological Constructs 129 Critical Thinking Skills 130 Nonlinear Thinking 131 Tying Them Together 132 Summary 133 Key Message 134 Chapter 7: Information Processing in Practice 135 Reconnaissance 136 Recon: Passive 145 Recon: Active 149 Osint 150 OSINT Over the Years 150 Intel Types 153 Alternative Data in OSINT 154 Signal vs. Noise 155 Weaponizing of Information 158 Tying Back to the Objective 160 Summary 170 Key Message 170 Part III: Tools and Anatomy 171 Chapter 8: Attack Strategy 173 Attacks in Action 175 Strategic Environment 177 The Necessity of Engagement and Winning 179 The Attack Surface 183 Vulnerabilities 183 AMs Applied to the Attack Vectors 184 Phishing 184 Mass Phish 185 Spearphish 186 Whaling 187 Vishing 190 Smishing/Smshing 195 Impersonation 196 Physical 199 Back to the Manhattan Bank 200 Summary 203 Key Message 203 Chapter 9: Psychology in Attacks 205 Setting The Scene: Why Psychology Matters 205 Ego Suspension, Humility & Asking for Help 210 Humility 215 Asking for Help 216 Introducing the Target- Attacker Window Model 217 Four TAWM Regions 218 Target Psychology 221 Optimism Bias 225 Confirmation Bias and Motivated Reasoning 228 Framing Effect 231 Thin- Slice Assessments 233 Default to Truth 236 Summary 239 Key Message 239 Part IV: AFTER AMs 241 Chapter 10: Staying Protected— The Individual 243 Attacker Mindset for Ordinary People 243 Behavioral Security 246 Amygdala Hijacking 250 Analyze Your Attack Surface 252 Summary 256 Key Message 256 Chapter 11: Staying Protected— The Business 257 Indicators of Attack 258 Nontechnical Measures 258 Testing and Red Teams 261 Survivorship Bias 261 The Complex Policy 263 Protection 264 Antifragile 264 The Full Spectrum of Crises 266 AMs on the Spectrum 268 Final Thoughts 269 Summary 270 Key Message 271 Index 273

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Book SynopsisDr. Bob Bates worked in the Civil Service for many years as a senior manager before becoming a Senior Lecturer at Birmingham City University in 1997. Throughout his career he has worked extensively with SMEs specialising in staff and management development. . Trade Review‘We will use this book for all of our coaching sessions.' John Curtis, CEO, Peer Support Programme 'I just read your book and I love it!!! The pace and tone of the book is spot on, and there's enough depth to get to grips with theories combined with a great sense of real world application.' Dave Brailsford, Team Principal, Team Sky ‘This should be essential reading for all busy managers who want to get the best out of their workforce.' Alan Shaw, Managing Director, Regent EngineeringTable of Contents PART 1 MAKING A START Introduction SECTION 1 UNDERSTAND HOW PEOPLE THINK AND LEARN Introduction 1 Malcolm Knowles: How adults learn 2 Neil Fleming: VAK 3 David Kolb: Experiential learning cycle 4 Katherine Myers and Isabel Briggs: The Myers-Briggs Type Indicator SECTION 2 UNDERSTAND WHAT MOTIVATES PEOPLE Introduction 5 John Keller: The ARCS model of motivational design 6 Douglas McGregor: X and Y theory 7 Frederick Herzberg: Hygiene factors and KITAs SECTION 3 BE A GOOD COMMUNICATOR Introduction 8 Michael Argyle: The communication cycle model 9 Eric Berne: Transactional analysis 10 Joseph Luft and Harry Ingram: Johari windows SECTION 4 SET THE RIGHT OBJECTIVES Introduction 11 Benjamin Bloom: Levels in the cognitive domain 12 Ravindrakumar Dave: Levels in the psychomotive domain 13 David Krathwol and Benjamin Bloom: Levels in the affective domain SECTION 5 COACHING THROUGH DIRECTING Introduction 14 Ivan Pavlov: Classical conditioning 15 Edwin Guthrie: Contiguity theory 16 Robert Merton: Self-fulfilling prophecy SECTION 6 COACHING THROUGH FACILITATING Introduction 17 Abraham Maslow: Hierarchy of needs 18 Carl Rogers: Facilitation 19 Jack Mezirow: Transformational learning SECTION 7 COACHING THROUGH SHOWING OTHERS HOW TO DO IT Introduction 20 The Gestaltists: Insight theory 21 Karl Pribram, George Miller and Eugene Gallanter: Test-Operate-Test-Exit (TOTE) 22 Albert Bandura: Role modelling SECTION 8 COACHING THROUGH STIMULATING Introduction 23 Donald Hebb: Associative learning 24 Leon Festinger: Cognitive dissonance 25 Michael Merzenich: Neuroplasticity SECTION 9 DEALING WITH CHALLENGING BEHAVIOUR Introduction 26 Kurt Lewin: Reshaping behaviour 27 Peter Honey: Behaviour modification 28 Robert Hare: Psychopathic checklist PART 2 TAKING IT FURTHER Introduction 29 Richard Bandler and John Grinder: Neuro-Linguistic Programming (NLP) 30 Gregory Bateson: Neuro-logical levels 31 Donald Broadbent: Filtering 32 Marty Brounstein: The Five Pillars for Building Commitment 33 Arthur Costa and Bena Kallick: The coach as a critical friend 34 Edward De Bono: The six thinking hats 35 Robert Dilts: The Disney creativity strategy 36 Gerard Egan: The skilled helper model 37 Ferdinand Fournies: Coaching discussion plan 38 Tim Gallwey: The inner game 39 Howard Gardner: Multiple intelligence 40 Andrew Gilbert and Karen Whittleworth: The OSCAR model 41 Daniel Goleman: Emotional intelligence 42 Bruce Grimley: The 7Cs coaching model 43 John Grinder: New Behaviour Generator 44 Richard Hale and Eileen Hutchinson: The INSIGHT coaching cycle 45 Peter Hawkins: The CLEAR model 46 Jon Kabat-Zinn: Mindfulness 47 Max Landsberg: The Tao of coaching 48 David Lane and Sarah Corrie: Purpose, perspectives a

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Book Synopsis Patricia Hind is a Chartered Business Psychologist, a researcher, author, and Professor of Management Development at Ashridge Executive Education.  A specialist in Leadership and Executive Development she has worked globally with individuals across all sectors to develop the leadership capability needed to ensure sustainable success. She has authored many articles and contributed to many books all aiming to enhance personal and organisational effectiveness.  Fiona Elsa Dent is an independent executive coach, leadership trainer, author and Professor of Practice at Ashridge Executive Education.  She has many years' experience working with people at all levels of organisational life helping them be the best they can be.  Her specialist areas are influencing others, managing people, building working relationships and career management and has contributed to several books in these areas.  Trade Review"Work relationships that don't work make everybody miserable. But for the world-weary post-Covid, it can be hard to find the energy to tackle them. Cue this wonderful book from a seasoned team of experts, which shows you how. In an accessible format with practical advice and exercises, this book takes you by the hand and walks you through next steps.I hope it will be on everyone's desk in the future." Dr Eve Poole, OBE, Author of Leadersmithing "This is such a useful resource for working relationships, particularly in this new hybrid world of work. From navigating relationships in online meetings to building trust with colleagues, I've already put into practice many of the super practical tips and tricks contained in this book." Jessica Bradford, Digital Communications Manager, BT Global “This excellent book comes along at the perfect moment, when navigating the post pandemic “new normal” requires superb skills in communication to build trust and achieve resilient, lastingly great relationships. The authors have curated this practical handbook on Winning Together, complete with simple and thought provoking exercises to try on your own and with your teams. Whether you read it cover to cover or cherry pick the chapters that speak directly to your current situation, use it to understand and refine your own personal power of communication to turn obstacles into teaching moments of healthy conflict and people problem solving. Highly enjoyable and instantly effective!” Dina Dommett, Dean of Ashridge, Hult International Business School “I have been impressed by the practical nature of this book. Patricia, Fiona and Viki (academics and practitioners) provide useful tips, exercises and frameworks for working together with others. The book is easy to read and covers key qualities and skills for a post – covid changing workplace including; how to create trust, influencing others, increase emotional intelligence as well as how to become more agile with your relationships with others. The book can be your guide when preparing for a high stakes team meeting, handling messy team dynamics and/or in support for finding a better work/life balance. I strongly recommend this book. It will help you achieve both individual and team goals." Guy Lubitsh, Professor in Leadership & Psychology "This book takes the well-worn challenges we all find in building and maintaining good working relationships and applies them to the new world of work. Through its useful exercises, checklists and actionable examples it pulls together lessons for us all, whether people manager, colleague, partner or friend. It's refreshing to find a book backed by academic research and insight but written in such a simple and accessible way. I found the FAQs and authors' suggestions on how they would tackle these challenges particularly useful. In today's fast-changing and complex world of work, it's true to say that Winning Together is the only route to success!" Siân Harrington, Co-founder and editorial director at The People Space and founder director at Reignite HRTable of ContentsSection 1. Relationships at work, and Why They Matter 1. Relationships at work in the ‘New Normal? 2. Why are relationships so Messy? 3. Building and Developing Your Relationship Agility in the Digital Age Section 2. Working with Others – the things that make a difference 4. Your Relationship Resilience 5. Trusting each other 6. Social & Emotional Intelligence 7. Inclusion and Inclusivity 8. Influencing – Collaboration, Co-operation and Direction 9. Challenging Relationships (The Power of Healthy Conflict) Section 3. Developing a relationship toolkit 13.Building Relationship Awareness 14. Developing Communication Dynamics – (Listening, Questioning, Body Language, etc) 10. Maximising Personal Impact and Impression Management 11. Skilful Dialogue – The Behavioural Element 12. Demonstrating Authenticity and Empathy 13. The power of Mutual Respect 14. From Problems to Solutions – The Appreciative Dimension Section 4. The Blurring Lines Between Work and Home 15. Managing your Home /Work boundaries. 16. Keeping relationships healthy. Section 5. – The broader perspective 17. Where to seek help in Building Agile Relationships 18. Creating psychological safety for yourself and others. Concluding comments

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Book SynopsisInspire people to perform at their best in any workplace environment Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod, shares the secrets of motivating employees to find purpose in their work and grow as independent problem solverswithout micromanaging them. Written for today's changing workplace, the book provides guidance on leading diverse teams, working with younger generations and working remotely. Business is built on relationships, especially in today's global economy. Coaching and mentoring are more important than ever. This readable guide provides you with the skills to strengthen connections and pass on useful knowledge that will help teams elevate their productivity and quality of work. Gain or improve the coaching skills that drive employee performance and commitment in diverse workforces Encourage colleagues to deliver reTable of ContentsIntroduction 1 Part 1: Getting Started with Coaching and Mentoring 5 Chapter 1: Understanding Coaching and Mentoring: Just the Basics 7 Chapter 2: Switching from Doer to Coach 13 Chapter 3: Finding the Time to Stay Connected 27 Chapter 4: Laying a Foundation That Builds Commitment 47 Chapter 5: Leveraging Emotional Intelligence 65 Part 2: Facing the Changing Workplace 91 Chapter 6: Accepting Change 93 Chapter 7: Coaching for Diversity 103 Chapter 8: Bridging Generational Differences 123 Part 3: Motivating and Empowering Your Staff 135 Chapter 9: Fueling Employee Motivation 137 Chapter 10: Implementing Key Strategies to Motivate Your Employees 157 Chapter 11: Teaching by Asking Questions 175 Chapter 12: Building Career Self-Reliance 197 Part 4: Coaching for Performance and Growth 223 Chapter 13: Delegating and Empowering 225 Chapter 14: Giving Constructive Feedback 247 Chapter 15: Setting Performance and Development Goals 263 Chapter 16: Taking the Pain Out of Employee Reviews 279 Chapter 17: Coaching for Development and Improvement 293 Part 5: Mentoring for Life 319 Chapter 18: Mastering Mentoring 321 Chapter 19: Building a Support Team 339 Part 6: The Part of Tens 349 Chapter 20: Ten (or So) Surprises for You 351 Chapter 21: Ten (or So) Coaching Myths Debunked 355 Index 359

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Book SynopsisTransform your organization into an adaptable and flexible innovator In The New Nimble: Leading in the Age of Change, accomplished author, professor, and consultant Jay Sullivan delivers a clear, tangible, and actionable guide to implementing flexibility and creativity in your enterprise. Through interviews with senior leaders from a variety of industries and disciplines, the author shows you the trends and behaviors that allowed successful companies to navigate the changing realities and complexities that have defined recent years, including the COVID-19 crisis, the increasing awareness of racial injustice in society, and the January 6th insurrection. The New Nimble demonstrates how organizations can internalize and institutionalize lessons from recent paradigm shifts in thinking and learn how to apply those lessons to their everyday operations and to prepare for the next major challenge. You'll discover: How crucial it is to clearly Table of ContentsIntroduction xi Part I Understand Your Essence 1 Chapter 1 Know Yourself (and Let Others Know You, Too) 3 Chapter 2 Be Your Better Self 21 Chapter 3 Accept Your Limits 39 Part II Ask the Right Questions 59 Chapter 4 Think Beyond Yourself 61 Chapter 5 Learn What Others Value 77 Chapter 6 Seek “Meaningful Knowledge” 99 Part III Be Bold 123 Chapter 7 Keep It Moving 125 Chapter 8 Get It Done 145 Chapter 9 See the Opportunity 157 Conclusion 171 Acknowledgments 175 About the Author 179 Notes 181 Index 185

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Book SynopsisPhilip Mirvis is an organizational psychologist who serves as senior research fellow for the Global Network on Corporate Citizenship and Babson Social Innovation Lab. He is based in Ranchos des Taos, New Mexico. He has led public and corporate seminars, and lectured in over 50 nations throughout Asia, Europe, and Africa, and in Brazil and Australia. Bradley Googins is a retired professor and former Director of the Center of Corporate Citizenship at Boston College. He is currently a visiting professor of Strategy and Entrepreneurship at the Catholic University of Milan. He is based in Watertown, Massachusetts.Trade Review"Sustainability to Social Change is a great read. It tells you about our journey (the printable parts), where other forward-looking businesses are headed, and how you can lead your company to a better future-for business and the world. Have yourself a giant scoop." * Ben Cohen & Jerry Greenfield, Cofounders of Ben & Jerry’s *"This wonderful book, based on hands-on research, is a practical guide to how companies can help lead social change. I love the examples and user-friendly format and will be applying the insights to the corporate boards I am a member of in Asia." * Dato Timothy Ong, Chairman of Asia Inc Forum *"This book is a huge wake-up call for all business leaders. We are either going to live in co-existence with all our neighbors and the planet or there will be no existence. The book clearly demonstrates that hiding behind the current system is no longer an option. The inspiring case studies show that early systems innovators can deliver equitable value to all stakeholders." * Louis "Tex" Gunning, CEO at LeasePlan Corporation N.V. *"A visionary call to action for all entrepreneurs! Instead of trying to sustainably reduce ourselves, Mirvis and Googins challenge us to actively build the future and align a deeper purpose into a long-term vision of what success can look like." * Jason Grenfell-Gardner, Founder of The J. Molner Company *"This book is a comprehensive and focused look at corporate performance at the nexus between business and societal goals. Focusing on the lessons here can help you and your company to 'raise the bar' and uptick performance for all." * Stanley S. Litow, Former IBM Executive, Professor and Innovator in Residence at Duke University, and author of the Challenge for Business and Society: From Risk to Reward *"In this insightful book, Phil Mirvis and Brad Googins argue that businesses play a crucial role as a voice for social change. But for that to work, they say business must transform the way it thinks about value. Read their timely account of why so many business leaders are finally embracing the sustainability agenda and how innovators are moving onward to regeneration. They know this is the future of business, markets and, ultimately, capitalism." * John Elkington, Co-founder of Environmental Data Services (ENDS), SustainAbility, and Volans and author of Green Swans: The Coming Boom in Regenerative Capitalism *"Phil Mirvis and Brad Googins have long been leaders in the conscious business movement. In this important book, they point out that it is later than we realize; they capture the 'fierce urgency of now' and show how businesses can and must take the lead in bringing about social change. This book is an inspiring guide to how to move beyond 'doing less harm' to realizing a holistic vision of flourishing for all stakeholders." * Raj Sisodia, Co-founder & Chairman Emeritus at Conscious Capitalism Inc. and Distinguished University Professor of Conscious Enterprise at Tecnológico de Monterrey *"Phil Mirvis and Brad Googins have written a magnificent book, deeply grounded in the real world, but it's not just for business leaders who want to win the hearts and minds of customers, employees, communities and partners. It's for everyone who cares about the business of building a better world. This book asks us to look in the mirror. It reminds us that the future is coming at us fast and that history has its eyes on us. But, most importantly, this is a leadership playbook designed to help you to meet the moment and propel your organization forward. It comes alive by showcasing real companies that are successfully transforming whole industries and leading the world's solution revolution to positive prosperity with intergenerational concern and world-changing intention." * David Cooperrider, Chair and Chuck Fowler Professor, Case Western Reserve University; Honorary Chair, Cooperrider Center for Appreciative Inquiry, Champlain College; author of Appreciative Inquiry *"In this important book, Phil Mirvis and Brad Googins offer a roadmap for the next stage of business leadership. It takes you beyond sustainability to an evolving form of the market, and the role of business and the manager of tomorrow. It offers real examples and tools for developing a new kind of leader, one focused on mastering the domains of commerce while also recognizing that they have an interest and responsibility in maintaining the integrity, stability and equity of the system in which they practice that craft. Rather than exploit a broken market or political system for personal gain, future business leaders must take ownership for stewarding the institutions of the market. This book shows you how." * Andrew J. Hoffman, Holcim (US) Professor of Sustainable Enterprise, University of Michigan and author of Management as a Calling: Leading Business, Serving Society *"Mirvis and Googins have produced a tremendously useful book on the role that executives can play in social change. Not only does this book cover the gambit of ideas related to sustainability and social change, it is chocker block full of examples that show how these ideas are put into practice. This book is a must-read for executives taking their company on the journey to social change." * Tima Bansal, Professor of Strategy at the Ivey Business School and Founder of Network for Business Sustainability *"Sustainability to Social Change begins with a concise yet comprehensive account of the corporate sustainability movement up to the present. The authors then offer principled, practical guidance on how to focus corporate goals towards social change. A valuable read." * Hannah Payson, Executive Director at the Center for Business, Government and Society in The Tuck School of Business at Dartmouth *"At last, a book that blends the 'why' with the 'how': why it's important to embrace social change in business and how leaders can go about it. Data makes it clear that the public expects much more from the private sector, but business executives-even those who are committed-ask, 'What is it I am supposed to be doing now?' Sustainability to Social Change lands at the right moment; drawing on decades of practical research and observation to show the way forward." * Judy Samuelson, Founder and Executive Director of Aspen Institute Business & Society Program and author The Six New Rules of Business: Creating Real Value in a Changing World *"Business leading social change? It's easy enough to dismiss this idea, but Sustainability to Social Change shows you that giants like Unilever, Ikea, and Novo Nordisk; smaller companies like Ashley Stewart and Lush and Ben & Jerry's; and B Corps are redefining the role of business in society. Read this thoughtful and timely book to get yourself and your company into the 'next' wave." * Sally Uren, CEO at Forum for the Future *"Corporate social responsibility? Sustainability? All good... but NOT GOOD ENOUGH, so say Phil Mirvis and Brad Googins. They provide business leaders a GPS for the next challenge-to create social innovation and real value for their business and the world. The authors use stories, frameworks, reflections and insights from their decades of relentlessly examining and challenging the changing role of business in society to convincingly demonstrate that business leaders today can integrate purpose and profit successfully across the value chain." * Cheryl Kiser, Executive Director of the Lewis Institute for Social Innovation and The Babson Social Innovation Lab, and author of Creating Social Value: A Guide for Leaders and Changemakers *"Sustainability to Social Change makes a compelling case for businesses large and small to tackle the urgent economic, environmental and social challenges of our time. Mirvis and Googins provide solid evidence and engaging real-world examples of how companies are responding to shifting societal expectations and leading social change. This book shows you why such enlightened leadership is essential and how companies can do it!" * Chris Coulter, CEO at GlobeScan and author of All In: The Future of Business Leadership *"Sustainability to Social Change will make you stop in your tracks and consider: what is business 'for'? Philip Mirvis and Bradley Googins explain how businesses can creatively address problems of inequality, climate change and much more. This book should inspire everyone in your organization, from new hires to the CEO." * Mark Hurst, Founder of Creative Good *"In one sentence, Mirvis and Googins say it all: 'Learn from the changemakers and be one yourself.' This book-the result of the authors' unique longitudinal studies of inspiring business practices-is rich in illustrative examples, insightful analysis, memorable tips, and persuasive arguments on WHY business leaders must lead social change and HOW to move social value creation to the heart of your business. So, let's get to work and lead that change!" * Susanne Stormer, PwC Partner and Change Agent *"The call to action in Mirvis and Googins' new book is important and timely. Business has made real progress over the past decade in addressing societal challenges, but results are 'too little' and 'too slow.' The authors don't stop at calling out the private sector's unhurried pace: they provide practical advice, along with checklists, scorecards and frameworks for leaders to rapidly evolve their businesses to meet the urgent needs of the world today." * Deirdre White, CEO at PYXERA Global *Table of Contents Chapter - 00: Introduction; Section - ONE: Where We Are Now and What's Next; Chapter - 01: Sustainability - The End of the Beginning; Chapter - 02: Social Change - The Start of Something New; Chapter - 03: Business as an Agent of Change - Trailblazers and Transformers; Chapter - 04: Changemaking - Gearing Up to Lead Social Change; Section - TWO: Lead Your Company into the Future; Chapter - 05: Put Purpose First; Chapter - 06: Make Prosperity Inclusive; Chapter - 07: Engage the Whole Person; Chapter - 08: Produce Social Value; Chapter - 09: Revive the Planet; Chapter - 10: Systemic Social Change; Chapter - 11: Epilogue

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Book SynopsisWherever you are in your career, this guide will give you a comprehensive understanding of the basic building blocks of effective leadership and management.For all professionals, knowledge of the key elements of high-quality leadership is vital, whether they are existing managers, taking on additional managerial responsibilities, or looking ahead to their career goals. This base of knowledge stretches from the individual leading yourself to the group, leading teams and even entire organizations.In tackling all these key aspects, the book equips you to progress in any area of leadership and management, from team-building to strategic planning. It also addresses the unique challenges of remote leadership that have arisen as a result of the COVID-19 pandemic. It is an essential guide for anyone looking to thrive in a new era of modern leadership.Trade ReviewJo Owen has done it again. The challenges, old and new, facing leaders are laid out in easy to action chapters. You can either dive straight to a critical topic or read and learn across the breadth of leadership essentials. -- Michael Elliott * Vice President R&D, Gilead Sciences *Turbo-charge your leadership skills the smart way! Packed full of intelligent insights, and implementable advice, Smart Leadership delivers everything required to elevate your trajectory as a successful leader. -- Professor Mike Caine * Associate Pro Vice-Chancellor, Loughborough University *Jo Owen has done it again with a book on leadership that is fresh, thought-provoking and immediately useful. It is grounded in experience and the realities that leaders have to grapple with, and the author's experience shines through. Written engagingly and entertainingly, this book has something for people at all stages of their leadership journey. -- Tom Ravenscroft * Founder and CEO, the Skills Builder Partnership *

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Book SynopsisWhat does it take to lead effectively today? The world of work has undergone a sea change, presenting a new matrix of concerns and questions for leaders and potential leaders. How can you be successful amidst the present-day pressures and threats?In this much needed book, Carla Harris, TED speaker and one of the world''s most senior women in finance, examines the journey from individual contributor to intentional leader. She explores the essential skills necessary to succeed, such as the importance of taking risks, creating a vision, and leveraging assets like relationships and partnerships.Based on ten attributes of leadership that you must be intentional about every day, as well as exploring the key traits of executing as a transformational leader, Lead to Win is timely and inspiring. Filled with Harris'' trademark practical advice, it is the guide you need to become powerful, impactful and influential when leading others in any environment.<Trade ReviewOur world has changed - and so must the way we lead. Thank goodness, then, for Carla Harris. In this powerful book, she draws on the wisdom accumulated during her own astonishing career to illuminate how leaders can become more intentional, effective, and transformative. - Daniel H. Pink, #1 New York Times bestselling author of THE POWER OF REGRET, DRIVE, and TO SELL IS HUMAN * Daniel H. Pink, #1 New York Times bestselling author of THE POWER OF REGRET, DRIVE, and TO SELL IS HUMAN *Carla Harris knows what it takes to smash glass ceilings and blaze new trails. This powerful, practical book is filled with pearls of leadership wisdom from her exemplary career. * Adam Grant, #1 New York Times bestselling author of THINK AGAIN *Based on Carla's personal experience in dynamic, competitive operational environments, her insights and tactics will be very valuable contributions to evolving leaders. - Dr. James Cash, Professor Emeritus, Harvard Business SchoolBattle-tested pearls of wisdom for powerful leadership in the pandemic-impacted 21st Century. This book offers a recipe for leadership success if you are already sitting in the C-suite, a founder of an early stage company, or someone aspiring to lead others in any venue. - Robin L. Washington, Board Director, Salesforce, Honeywell, and Alphabet, former CFO, Gilead SciencesA foundational playbook for executives who are on the development path to transformative leadership. This is a 'must-read' for all organizational leaders who understand the importance of moving beyond execution to empowerment. - Gaby Sulzberger, Chairman ESG, TeneoThe kind of candor, foresight, and unflinching reflection these uncertain and challenging times call for. - Caroline Clarke, author, Take a Lesson: Black Achievers on How They Made It and What They Learned Along the Way, co-founder, Black Enterprise Women of Power The rules for impactful leadership have changed and at this time, leaders will have to listen, be engaged and prone to action like never before. In Lead To Win, Carla Harris gives you the playbook to steer through this transformative time in the workplace so that you can lead and win! - Shellye Archambeau, Fortune 500 board director and Author of Unapologetically AmbitiousA powerful guide for executives seeking to develop leaders who are able to make a significant impact at their company. - Mike Hyter, President and CEO, The Executive Leadership CouncilA blueprint of how to lead in the times that we are in. - Hope Knight, Senior Corporate and Government Executive

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Book Synopsis''A compelling case for a new, more holistic form of leadership.'' Andrew Winson, Thinkers50 The leaders of today cannot be the leaders of tomorrow.The Leadership We Need offers a bold, urgent blueprint for a new era of leadership - one that''s tough enough to protect our future, and wise enough to lead with purpose, not ego. Drawing from over a decade of leadership experience and cutting-edge research, Maria Brinck calls out the dominant, masculine monopoly on leadership that has shaped society for millennia - and how it''s failing us in today''s poly-crisis reality.Brinck argues that the hard way is, in fact, the right way: where we collaborate instead of compete, engage people instead of control them, and live alongside nature rather than dominate it.We need leadership that serves people and planet.Through powerful examples of collaborative and service-driven leaders - many of them women - and practical tools including a 10-step roadmap and self-assessments, this book provides a positive path forward for leaders in business, government, and society.The best of humanity is still ahead. Follow this courageous call to action and create a leadership culture that''s inclusive, balanced, and capable of shaping a future we can all thrive in.

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Book Synopsis“A powerful, game-changing book. Tom''s approach is changing lives.”— Seth Godin, Author of This is MarketingDiscover how supporting employment for people with autism unlocked new ways of running a business—and revealed transformative lessons for all of us.Rising Tide Car Wash in Parkland, Florida, isn’t average in any way. When Tom D’Eri and his father John bought the location in 2013, they wanted to create employment opportunities for workers with autism. Like 1 in 54 Americans, Tom’s brother Andrew has autism, and he was facing lifelong unemployment. So the family set out on a mission to provide professional opportunities for people like Andrew, starting with one car wash. Now it’s one of the highest-volume washes in Florida. Its employee retention rate is five times that of its competitors. It has spun off into two additional locations that have been iTrade Review'Everybody who is interested in getting people with autism employed in a job that gives them a sense of purpose should read this book.' * Temple Grandin, Author of The Autistic Brain and Thinking in Pictures *'One of the top ten businesses books of 2023. The book goes way beyond a story of one business that is so exhilarating and stimulating you'll want to tell it to friends and colleagues. It ultimately provides essential advice for every manager in business, nonprofits, and government. The advice on hiring alone will have you hiring art teachers to engineers and nurses--in half the time with double your success.' * Chip Heath, Professor at Stanford Business School and coauthor of four NYT bestsellers including Switch and The Power of Moments *'This is a powerful, game-changing book, a book for anyone who has ever built a hiring process or managed a team. Tom's approach is changing lives.' * Seth Godin, Author of This is Marketing *'This provocative, informative, and engaging book contains the seeds of a revolution--an inclusive future in which businesses unlock the hidden potential of employees with autism and other neurodivergent conditions by redesigning onboarding processes and creating opportunities for them to shine. It's a template for a society in which everyone is given the best chance of success.' * Steve Silberman, author of NeuroTribes: The Legacy of Autism and the Future of Neurodiversity *'Tom's account of how he built Rising Tide Car Wash and the lessons he learned from hiring and managing a non-traditional workforce is riveting. Read it and learn how to overcome some of the most entrenched problems that hold companies back from scaling.' * Chris Yeh, Author of Blitzscaling *

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Book SynopsisLearn the approach that made serial-entrepreneur Kim Perell a multi-millionaire—and it could make you one too. Discover the simple, successful formula for facing fear head on, ditching the excuses that hold you back, and finding the courage to Jump into the next chapter of your life.Bestselling author and award-winning entrepreneur Kim Perrell shares her powerful personal story about hitting rock bottom and summoning the courage required to take a life-changing leap into the unknown. Broke, bankrupt, and afraid of change, she trusted her instincts, closed her eyes, and “jumped”.  Kim’s self-belief, know-how, and ultimate triumph is an inspiration.Whether you’re jumping from a place of greatness or uncertainty, Jump will: Encourage you to get out of your comfort zones, overcome self-doubt, and take proactive steps to change your life.  Empower you with invaluable insights and b

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Book SynopsisLEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGESPaul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company.Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you’ll face when managing a team and workplace.Workplace Ethics provides solutions for:  Facing common ethical challenges in the workplace and offers quick pointers to help you navigate those situations. Understanding The Sarbanes-Oxley Act of 2002 affects your team and meeting SOX obligations. Educating employees h

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Book Synopsis‘Powerful and perceptive . . . belongs on the shelves – and in the hearts and minds – of leaders everywhere’ – Daniel H. Pink, bestselling author of To Sell is Human From Kim Scott, author of the revolutionary New York Times bestseller Radical Candor, comes Just Work: How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity – that will help you recognize, attack and eliminate workplace injustice – and transform our careers and organizations in the process. We – all of us – consistently exclude, underestimate and under-utilize huge numbers of people in the workforce even as we include, overestimate and promote others, often beyond their level of competence. Not only is this immoral and unjust, it’s bad for business. Just Work is the solution. Just Work by Kim Scott reveals a practical framework for both respecting everyone’s individuality and collaborating effectively. This is the essential guide leaders and their employees need to create more just workplaces and establish new norms of collaboration and respect.Trade ReviewIn this powerful and perceptive book, Kim Scott offers a bold vision – a workplace where respect and collaboration prevail over domination and conformity. Just Work is a sparkling combination of moral courage and practical solutions. It belongs on the shelves – and in the hearts and minds – of leaders everywhere -- Daniel H. Pink, #1 New York Times bestselling author of When and DriveIn debates over workplace inequality, we don’t talk enough about the ‘how’ – how to respond to a boss or co-worker who acts unfairly, how exactly that person should change their behaviour. Just Work helps answer the how. Kim Scott provides actionable, effective ways for fighting discrimination and harassment with engagement, collaboration and respect -- Sheryl Sandberg, COO of Facebook and founder of LeanIn.Org and OptionB.OrgScott’s experiences leading teams at Google and Apple led to this book, which espouses a workplace culture where leaders care deeply about their employees and challenge them to be their best selves -- Jeff Kinney, author of the bestselling Diary of a Wimpy Kid series * New York Times *Just Work left me optimistic that we can create just workplaces. Kim Scott carefully explains how bias, prejudice and bullying undermine all organizations--even those with the best of intentions?and provides an actionable system for countering each. Her acknowledgment that none of us?herself included?are free of this behavior marks an important starting point for a difficult but necessary conversation. -- Henry Louis Gates, Jr., Alphonse Fletcher University Professor and Director of the Hutchins Center for African and African American Research, Harvard UniversityPacked with stories from Scott’s career, Just Work offers a solutions-focused perspective on #MeToo, acknowledging that gender injustice doesn’t exist in a vacuum and broadening the frame to consider diversity and inclusion writ large. Each of us has an important role in creating a fair and reasonable workplace. When we play that role and create the conditions for others to do the same, we can create real change today in the place where most of us spend most of our time--at work. -- Darren Walker, President of the Ford FoundationIf you've been wringing your hands or hiding your head in the sand about the issues of injustice in your workplace (yes, yours!), this is the book to read. You will learn how to recognize and eradicate the bias, bad behavior and discrimination that is holding back your team and company from succeeding at the highest levels possible. -- Sarah Kunst, Managing Director of Cleo CapitalUrgent and actionable, this passionate manifesto will be a welcome addition to any leader’s desk. -- Publishers Weekly Just Work [is] presented with thoughtful clarity and sensitivity. … Scott’s advice is rooted firmly in common sense, with a nod to the realities of human nature. -- BooklistIt's about time someone tackled this thorny subject. Bravo! Many workplaces get tangled up or ignore the issues when dealing with bias and difference. Thank goodness for Kim Scott and her dose of candor, offering us not just the words, but the courage and compassion required to deal with conflicting points of view. Just Work holds our hands, kicks our butts and shows us how. -- Beth Comstock, author, Imagine It Forward, and former Vice Chair, GEMany books describe how to create a better workplace. What makes Just Work exceptionally interesting and valuable is that Kim Scott vividly describes specific situations: experiences she went through herself or saw happen to people around her; actions she did—or didn’t—take, both as an employee and as a boss; and conversations she regrets having or not having. From lessons she learned the hard way, Kim Scott presents a practical framework for how to make work more just." -- Gretchen Rubin, New York Times bestselling author of The Happiness Project

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Book SynopsisTransform your mindset and your life with these 10 simple lessons. THE INCREDIBLE TOP TEN SUNDAY TIMES BESTSELLER'Inspirational . . . Sandhurst helped me to discover my potential. Now discover yours.' TIM PEAKE, ESA astronaut___________Winston Churchill never surrendered.Prince Harry has fought for mental health around the world.Tobias Ellwood risked his life to save others during the Westminster terrorist attack.Tim Peake became Britain's first astronaut on the International Space Station.Nicola Wetherill led the first all-female expedition across the Antarctic ice.Ed Withey even organized his wedding with military precision.The one thing all of these individuals have in common? Their world-class Sandhurst training.Stand Up Straight applies 10 simple but transformative lessons that every officer is taught during their time at the world-famous military academy. Modern and counter-intuitive, with lessons ranging from making your bed and ironing your shirt to achieving better discipline, emotional intelligence, resilience and fast decision-making under pressure, the book draws on first-hand battlefield experience as well as the leadership lessons taught at Sandhurst.The result is an inspiring and timeless book of practical advice and military wisdom that will help every reader raise their game and face life's everyday battles with confidence and calm.___________'Brilliant, practical advice. Can help transform your mindset and life.' OLLIE OLLERTON''Military Mindfulness' . . . can help us all reach our potential.' TELEGRAPH'I loved this book.' CHRIS EVANS'Brilliant military rules that can change your life . . . Sandhurst's precious life lessons, self-discipline, teamwork, even standing up straight, can make life run smoother, better, nobler, longer.' DAILY MAIL'Follow the General's orders and fold your socks. You'll be a better person for it.' THE TIMES'These military men are on to something. . . . increases your chances of tackling the to-do list with a sense of calm if not ease.' INDEPENDENT'It's a fantastic read on how to sort yourself out.' PIERS MORGAN'It's a fascinating book, full of good old-fashioned common sense . . . it's a game-raiser.' THIS ENGLANDTrade ReviewFight your own battles with Sandhurst's self-help book. * Telegraph *Inspirational… Sandhurst helped me to discover my potential. Now discover yours. * Tim Peake, ESA astronaut *I loved this book. * CHRIS EVANS, The Chris Evans Breakfast Show *Brilliant, practical advice. Can help transform your mindset and life. * OLLIE OLLERTON, Ex-Special Forces Soldier, star of TV’s SAS: Who Dares Wins, bestselling author of Break Point *These military men are on to something. Something as simple as making the bed really can change the mood of the day. Starting right increases your chances of tacking the to-do list with a sense of calm if not ease. * INDEPENDENT *

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Book Synopsis**Powerful coaching questions to get the best out of any situation.**In coaching, questions are the route to progress. Questions enable the people being coached to arrive at their own solutions and, crucially, to 'own' them as well. The effectiveness of this tool applies to anyone in a coaching role, whether as a leader, a professional coach, or a people management executive. A good question, asked at the right moment, can be transformative. Great questions allow coaches to influence, develop and shape someone's thinking far beyond that of their own knowledge or area of expertise, propelling the learner to new levels of insight, awareness, action and effectiveness. Coaching Questions for Every Situation delivers bags of context-specific questions to leaders and coaches right when they need them most, equipping them with the essential tools to deal with a difficult situation, raise performance or offer a moment of motivation. It includes sections on both virtual coaching and coaching across cultures.The book explains the guiding principles behind great questions as well as the pitfalls to avoid, serving as a practical guide to becoming a highly effective questioner.

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Book SynopsisInstructor Resources: PowerPoint slides, additional discussion questions, and web links.Today’s healthcare leaders face constant challenge and change. Even as they cope with a rapidly evolving environment, they also must overcome existing obstacles inherent to running multifaceted operations. A solid value system will anchor leaders as they navigate these daily hurdles. This highly regarded book examines leadership through the lens of such values. It provides a comprehensive overview of leadership principles specific to the healthcare environment and explores both personal and team values that drive appropriate and effective behavior. Case studies, exercises, and self-assessment tools facilitate teaching, dialogue, and self-reflection. A valuable resource for seasoned practitioners and their leadership teams, the book is also used extensively in academic courses in leadership. Updates to this edition include: Expanded coverage of academic theories and popular approaches to leadership A new chapter articulating the need to identify and develop new types of leaders in healthcare A new chapter on the extensive work of researchers who have examined the impact of leadership on organizational outcomes Updated and expanded discussion of servant leadership, change makers, employee engagement, emotional intelligence, and groupthink Fresh examples and cases featuring clinical leaders, including both nurses and physicians

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Book SynopsisWhat motivates great leaders to be great? Based on the works of Abraham Maslow, David McClelland, Carl Jung, and Carl Rogers, this groundbreaking book shows how actualized leaders think, feel, and manage differently and provides practical steps and strategies for developing a more actualized approach to leadership. The first research-based book to operationalize Abraham Maslow's highly influential theory on human motivation for leaders, the book cites nine thinking, feeling, and acting traits common to self-actualized leaders and gives readers an opportunity to develop these traits in themselves as they work through a unique and free self-assessment tool called the "Actualized Leader Profile". Features interviews with some of today's most respected and successful leaders including former Bank of America Chairman and CEO Hugh McColl, Novant Healthcare CEO Carl Armato, Ally Financial CEO Jeff Brown, and a foreword by Orlando Magic Head Coach Steve Clifford.

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Book SynopsisWhere should I live? Is it time to get a new job? Which job candidate should I hire? What business strategy should I pursue? We spend the majority of our lives making decisions, both big and small. Yet, even though our success is largely determined by the choices that we make, very few of us are equipped with useful decision-making skills. Because of this, we often approach our choices tentatively, or even fearfully, and avoid giving them the time and thought required to put our best foot forward. In Smart Choices, John Hammond, Ralph Keeney, and Howard Raiffa--experts with over 100 years of experience resolving complex decision problems--offer a proven, straightforward, and flexible roadmap for making better and more impactful decisions, and offer the tools to achieve your goals in every aspect of your life. Their step-by-step, divide-and conquer approach will teach you how to: * Evaluate your plans * Break your potential decision into its key elements * Identify the key drivers that are most relevant to your goals * Apply systematic thinking * Use the right information to make the smartest choice Smart Choices doesn't tell you what to decide; it tells you how. As you routinely use the process, you'll become more confident in your ability to make decisions at work and at home. And, more importantly, by applying its time-tested methods, you'll make better decisions going forward. Be proactive. Don't wait until a decision is forced on you--or made for you. Seek out decisions that advance your long-term goals, values, and beliefs. Take charge of your life by making Smart Choices a lifetime habit.

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Book SynopsisThe Art of Connected Leadership teaches leaders how to keep rock star employees and build a powerhouse team. Lyndsay K. R. Toensing has fifteen years of experience leading teams, mentoring, and coaching people in startups to Fortune 500 companies. In The Art of Connected Leadership, she shows leaders how to: See the most common reasons why good people leave a job Set team direction that motivates their employees Build relationships that increase employee loyalty Develop their employees in a way that benefits them Create a team culture that gets results Help employees love their jobs

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisIs your message getting through? The right communication tactics can motivate your people—and fuel your business.Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you get your message across—whether you're speaking face-to-face or connecting with someone across the world.With insights from leading experts including Erin Meyer, Heidi Grant, and Douglas Stone, this book will inspire you to: Power your organization through conversation Unlock value in your organization by asking better questions Improve your ability to give—and receive—advice Achieve better outcomes in cross-cultural negotiations Create smart, effective data visualizations Spark collaboration, learning, and innovation using digital tools This collection of articles includes: "Leadership Is a Conversation," by Boris Groysberg and Michael Slind; "The Surprising Power of Questions," by Alison Wood Brooks and Leslie K. John; "A Second Chance to Make the Right Impression," by Heidi Grant; "The Art of Giving and Receiving Advice," by David A. Garvin and Joshua D. Margolis; "Find the Coaching in Criticism," by Sheila Heen and Douglas Stone; "Visualizations That Really Work," by Scott Berinato; "What Managers Need to Know About Social Tools," by Paul Leonardi and Tsedal Neeley; "Be Yourself, But Carefully," by Lisa Rosh and Lynn Offermann; "How to Preempt Team Conflict," by Ginka Toegel and Jean-Louis Barsoux; "Getting to Si, Ja, Oui, Hai, and Da," by Erin Meyer; and "Cultivating Everyday Courage," by James R. Detert.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisIn the face of ever more complex societal challenges, this book provides an essential new model for transforming the public sector and getting things done.Pandemics. Climate change. Refugee resettlement. Global supply chains. We face a new generation of complex problems that stretch across the public and private sectors and flow over organizational boundaries. To meet the moment, we need a fresh, new approach that strengthens institutions and government agencies by breaking free from organizational boxes and rigid, top-down leadership.As William D. Eggers, executive director of Deloitte's Center for Government Insights, and Donald F. Kettl, public management scholar, show in this indispensable book, we need a government of bridgebuilders who collaborate with partners—inside and outside government—to get the job done. These leaders manage horizontally instead of vertically; they see their role as connectors; and they identify which players have the assets needed to solve the unprecedented problems at hand.Each chapter examines one of the ten core principles of bridgebuilding and features practical tips and dynamic cases of how effective leaders have put each bridgebuilding principle to work. The book also includes a special section that helps government leaders create a hundred-day bridgebuilding plan.Throughout, Eggers and Kettl tell fascinating and instructive stories about some of today's bridgebuilders—federal, state, and local government leaders who transcend boundaries, partner across sectors, and get stuff done.Trusted and effective government has never been more important than today. Bridgebuilders provides a new model that current government decision makers—as well as young leaders who aspire to public service—can learn from and apply right now to transform government and restore public trust.Trade Review"A fresh look at the federal workforce and the skills needed to solve today's pressing problems" — Government ExecutiveAdvance Praise for Bridgebuilders:"Bridgebuilders should be on the reading list of every public official, CEO, and civic leader. It's a manual for all of us who seek to make democracy work for the people it's intended to serve, nationally and globally." — Anne-Marie Slaughter, CEO, New America; author, The Chessboard and the Web"Once in a generation, a book comes along that not only redefines an entire field of study and practice but revolutionizes it. For public management and government reform, Eggers and Kettl's Bridgebuilders is that book!" — John J. DiIulio Jr., Frederic Fox Leadership Professor of Politics, Religion, and Civil Society, University of Pennsylvania; coauthor, American Government: Institutions & Policies"Eggers and Kettl offer an innovative, thoughtful, and compelling road map for the federal government to successfully meet America's growing and complex challenges, rebuild democracy's promise, and restore public trust in our nation's most important institution." — Max Stier, founding President and CEO, Partnership for Public Service"In this highly readable book, Eggers and Kettl give public and private leaders a road map—a series of strategies to make what they call 'blended government' work." — David Osborne, author, Reinventing America's Schools; coauthor, Reinventing Government, Banishing Bureaucracy, and The Reinventor's Fieldbook"As mayor of Philadelphia, I saw every day how addressing the biggest challenges facing cities, from homelessness to crime, from traffic congestion to economic development, requires leaders to effectively work across sectors and levels of government. Bridgebuilders provides the essential playbook for how to do this." — Michael Nutter, former mayor of Philadelphia; David N. Dinkins Professor of Professional Practice in Urban and Public Affairs, Columbia University School of International and Public Affairs"Bridgebuilders offers important guidance to the next generation of government leaders. As the authors point out, government organizations operate vertically, but the problems are horizontal. Only by adopting the strategies outlined in this book can the public sector start solving this generation's problems." — Elaine Kamarck, founding Director, Center for Effective Public Management; Senior Fellow, Governance Studies, Brookings Institution

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Book SynopsisWhatever you’re going through with your business, and whatever stage you’re at, this book can help. Entrepreneur Nick Suckley has built four start-ups and managed three exits over the last 20 years, through good and bad economic times and all the ups and downs, the challenges and joys, of being your own boss.He’s distilled his many years’ experience – good and bad – into these 75 life-lessons for starting, growing and selling companies. Start. Scale. Sell.will help you navigate your journey as a business owner. Discover:· the importance of acting like an entrepreneur – even before you take the plunge; · the simple Golden Rule for maximising profits· why investing in yourself and your own learning is so crucial· how to hustle and when to pivot· the secrets to building a strong brand and much more.These bite-sized lessons offer accessible, no-nonsense advice for even the most time-poor entrepreneur. It’s a blueprint for business success from an author who has been there, done it and has several T-shirts to prove it.Nick Suckley is a successful serial entrepreneur with the battle scars to prove it. Now you can take advantage of the lessons he learnt the hard way.Trade ReviewVery much enjoyed turning the pages on this one - a succinct and (very!) honest dose of reality for those who with plans to build, or be part of building, a business. The book cites 75 lessons, but you're left feeling like you've taken that little bit extra away too - the way the author humanises the journey through anecdotes is relatable, and leaves you thinking that you've been on the journey too. A particularly engaging writing style.A must read, and I hope that there will be another release soon (?)! * amazon.co.uk *Very practical tips from a serial entrepreneur who has been through the journey and converted his experience to short, useful and relevant tips which one can utilize in their own entrepreneurial journey. The book can be used as a blueprint through which we can navigate the startup setup starting from the basic ideation, sales target setting, funding and much more. With 75 practical lessons this book is high on information and advice and the style of writing on a one to one basis makes it an easy book to digest in a 1-2 straight sitting. Highly recommended both as a guide and a practical book on entreprenuership. * Netgalley *Table of ContentsPart 1 Lessons on how to get startedLesson 1: The Founder’s Mindset. Treat yourself as self-employed even if you have a job.Lesson 2: It’s all about spotting the opportunity. Is there a market for what you are doing?Lesson 3: Don’t underestimate how long it will take. Use the time from idea to execution wisely.Lesson 4: Take time with your business plan. You won’t think of everything but it will help.Lesson 5: The Six-Month effect. Hope for the best and plan for the worst. Lesson 6: Banks – beware Lesson 7: Look after your business by looking after yourselfLesson 8: How hard do I need to work? Have I earned my money today?Lesson 9: Push versus pull factors in getting startedLesson 10: Get real about where your sales will come fromLesson 11: Having little to lose in the early days means you can be ballsy. Don’t underestimate the power of offering an outside view.Lesson 12: Making money while you sleepLesson 13: Raising external investment: beware the pitfalls Lesson 14: Company valuations: getting to your first £1 million – and beyondPart 2. Lessons for the growth phaseLesson 15: Sweat equity: you can only sell shares in your company once, so be smart about how much you trade, and for what Lesson 16: Just do it Lesson 17: Walk the walk #1: establish your company valuesLesson 18: Walk the walk #2: decide what will you stand forLesson 19: Get your shareholdings right and adjust them if need be. It will avoid more serious problems down the line.Lesson 20: Understand how you make money. Get your finances in orderLesson 21: Why productivity matters Lesson 22: Manage your cash as if your life depends on itLesson 23: Why every company needs a war chestLesson 24: Hustling for growth. Why you should ask for business...but you can’t hustle for everLesson 25: Don’t be afraid to pivot. Especially if it is better for your customersLesson 26: It’s not all glory scaling a business. Be prepared to roll up your sleevesLesson 27: How to build successful joint venturesLesson 28: Growth phase: building a money-making machineSCALEPart 3: Lessons for Scaling Up: The Coming of Age phase Lesson 29: Perception is reality #1: how an office move can re-invigorate growthLesson 30: Perception is reality #2: your brand is far more important than you realiseLesson 31: Do you really need a non-executive board? Or should you be looking elsewhere?Lesson 32: Everyone needs an elevator pitch. Here’s how to write one.Lesson 33: Insight can be an effective way to engage with potential customersLesson 34: Get the right management information and use it to inform your decision making Lesson 35: How building a coaching culture can help you avoid problems before they become criticalLesson: 36: Red Team can help you make better decisionsLesson 37: Remove the temptation for fraud wherever you canLesson 38: The resource trap: how to ensure you have the right resource in the right places.Lesson 39: Diversification: take care when launching or investing in other businessesLesson 40: Pick your battles: when to let a legal challenge goLesson 41: The downside of a successful JVLesson 42: Building technology? Understand what you’re getting into, and the skills you’ll needLesson 43: Opportunistic approaches versus a planned exit. When should you start thinking (seriously) about an exit?Part 4: Lessons for Scaling Up: Surviving tough timesLesson 44: ShowtimeLesson 45: Be brutally realistic about how much business is on the horizonLesson 46: Bite the bullet – sometimes redundancies are better than endless uncertaintyLesson 47: Never make a loss. It means you will never lose controlLesson 48: Use the Power of Three to maintain focus and directionLesson 49: Every downturn is different. Sometimes you just need to sit it out Lesson 50: The Importance of investing in yourself. Why lifelong learning is importantLesson 51: Don’t agonise over rates of staff turnover. Employees are more mobile than ever and people are going to leaveLesson 52: Stronger marketing will bring more sales and help you survive a downturn.Lesson 53: How to identify and avoid poor performing sales peopleLesson 54: Hire slow and fire fastPart 5: Lessons for Scaling Up: Building Scale for SaleLesson 55: Your role as CEOLesson 56: The importance of scale: getting to £1m profitLesson 57: Why founder-shareholder alignment is critical Lesson 58: Boosting profitability: use the right toolsLesson 59: Ramping up marketing and sales: have clear product pitches and marketing messages - and use themLesson 60: Build a high-performance team – and be ready to give them the autonomy they need to make a difference Lesson 61: Getting sale ready – plan ahead and give yourself 12 to 18 months.SELLPart 6: Lessons for Selling UpLesson 62: Don’t allow a well meaning buyer distract you from the job you need to do post sale .Lesson 63: Timing and the economic cycle; the impact on deal structure Lesson 64: Don’t let your emotions get in the way of the right deal – focus on the bigger picture and don’t fixate on small details.Lesson 65: The right advisor can help you reach the widest audience of potential buyers. Beware doing it yourself.Lesson 66: Your Investor Memorandum is your shop window. Spend time getting it right; you can only sell your company once.Lesson 67: Meet as wide a range of suitors as you can. Demand can come from interesting places you hadn’t previously considered.Lesson 68: Think beyond the deal. Do not ignore the fact that you will be living with what comes after the transactionLesson 69: Don’t be afraid to walk away from a bad deal – even if it is from an appealing buyerLesson 70: Don’t be afraid to pause the whole process if need be. It’s emotionally tough but the right deal will come along eventuallyLesson 71: Deal structures and securing a premiumLesson 72: The deal that is right for the company may not be right for all the individuals concernedLesson 73: Anticipate due diligence – and prepare for it to be a full-time job when the time comes Lesson 74: Keep lawyers in their place. They can easily derail a dealLesson 75: Think about what happens post-sale

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Book SynopsisGreat teams are highly collaborative, creative and productive, but that doesn't happen by magic. Discover the small actions that lead to big results in performance and productivity by creating the right culture, because when team members are happier they are more creative and more engaged. Team culture coach Alison Coward shows you how to take your team from meh to magnificent, in just 6 minutes!

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Book SynopsisWe live in a world of continuous uncertainty and on the brink of a massive digital and AI-powered shift. What should leaders do? The answer is not to shy away from inevitable changes and more uncertainty, but to have the courage to face it. Leaders need to take charge by embracing new technologies and ideas and converting these into opportunities for leadership innovation. The best ways for leaders to predict the future is to help create the future. Future Shaper is about giving back a sense of control. It's about empowering leaders to take charge and shape the future. Niamh O'Keeffe asks leaders to re-calibrate their leadership skills to include imagination and courage, to embrace innovation and drive growth and create a better future. Future Shaper helps readers to: · Embrace new digital technologies, understand AI and equip themselves for those not-yet-invented challenges · Gain insights from today's successful leaders · Make an impact and feel more in control using an easy-to-understand leadership frameworkTrade Review"In today's world of mixed signals and rapid change, we need our leaders to evolve their skills and step up to a new decade where use of technology and talent will be at the heart of competitive advantage. Niamh O'Keeffe's future shaper framework and approach provides a structured guide and advice on how to navigate leadership complexity and stay relevant. This book is a valuable and practical resource. It is a highly recommended read that will deliver a worthwhile on-going leadership dividend."" * Mark Spelman, Head of Thought Leadership, World Economic Forum *"Future Shaper insightfully describes the challenges of leadership in a rapidly accelerating technology centric world of change and is replete with practical frameworks for reflecting on what it takes to shape an organizations future in the face of systemic uncertainty and changing workforce expectations. It is a thought provoking and practical guide to the serious student of leadership." * Tim Breene, CEO World Relief, and co-author of Jumping the S-Curve *Table of Contents Section - ONE: Leadership overwhelm; Chapter - 01: The exhilaration and exhaustion of being a leader today; Section - TWO: Empower yourself; Chapter - 02: Future shaper leadership intelligence playbook; Section - THREE: Five key fundamentals of future shaping leadership intelligence; Chapter - 03: Preferable - establish your preferred future outcome; Chapter - 04: Persuade - convince people to follow you; Chapter - 05: Persist - be resilient and stay the course; Chapter - 06: Prove - nurture successful teams and deliver the right results; Chapter - 07: Platform - power up your network and multiply your impact; Section - FOUR: Future shaper leadership intelligence traits; Chapter - 08: F.U.T.U.R.E. shaper leadership traits Chapter - 09: Future S.H.A.P.E.R. leadership traits; Section - FIVE: SHAPE A better future for everyone; Chapter - 10: Create a positive ripple effect on the world around you; Chapter - 11: References; Chapter - 12: Index

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Book SynopsisHow to develop young people's leadership skills. A practical guide for anyone involved in nurturing, mentoring or educating young people or those interested in youth development. With the help of this book, coaches, teachers, and those working within youth organisations can apply new coaching techniques and ideas to support and fulfil the leadership potential of young people, exploring how to provide them with the skills to transition into adulthood and prepare them for leadership roles. This book introduces a three-stage coaching programme - authentication, development and ambition - as a framework for nurturing and developing young people. This book also draws on real-life case studies of leadership experiences at individual, community and societal levels as well as using reflective exercises to promote critical thinking. It emphasises the importance of acknowledging young people's roles in leadership and examines how to mentor future leaders by examining what current youth leadership looks like today and a vision for the future. It substantiates the claim that young people are an underused and underdeveloped leadership resource.Trade ReviewThe world has an immense deficit of wise leaders. Leaders of the future need Compassion, Courage, Curiosity and Connectedness — yet none of these attributes are typically taught in leader education. The time to acquire these attributes is at an early stage in a leadership career and the coaching profession has a responsibility for making that happen. If we don’t, we will have failed not just the young leaders, but the great social, economic and environmental challenges that can only resolved by visionary, engaged leaders. Here is a starter kit… -- David Clutterbuck, David Clutterbuck PartnershipTable of ContentsPrologue Part 1: Theory - Making the case for youth leadership Chapter 1: A new definition of leadership Chapter 2: The opportunity Chapter 3: Why we need youth leadership and what qualifies young people to lead Part 2: Practical - How to coach young leaders Chapter 4: Coaching approaches for distinct leadership groups Chapter 5: The youth leadership coaching model Chapter 6: Stage 1 - Authentication Chapter 7: Stage 2 - Development Chapter 8: Stage 3 - Ambition Chapter 9: Impact and conclusions - interviews with young leaders

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Book SynopsisBeing You teaches you everything you need to know about personal branding. A personal brand tells the world about who you are as a human being personally and professionally. It''s about authenticity and is derived exclusively from your mind, your heart, your values, your passions, and what you believe to be true at the core of your personal and professional self. That''s why it''s unique - because it begins with and is created from you. Whether you are the leader of an organization or team, engaged in creative work, in transition and changing your job, searching for a new career, going for a job interview, giving an important speech or presentation, wanting to network more effectively, or lobbying for a public position, this book will provide you with the toolkit to develop a confident personal brand. Being You shows you how to communicate your business and increase your brand awareness, both face to face and on digital platforms, including a comprehensive social media strategy. It provides practical tips to reach your target audience and land your message, while sharing the secrets of some of the world''s biggest personal brands - from Oprah Winfrey to Roger Federer - on how they grew their audiences and achieved success. It''s practical, authoritative, inspirational and illustrated with stories and case studies based on Maggie''s own international work and experience.

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