Description
Book SynopsisDr. Bob Bates worked in the Civil Service for many years as a senior manager before becoming a Senior Lecturer at Birmingham City University in 1997. Throughout his career he has worked extensively with SMEs specialising in staff and management development.
. Trade Review‘We will use this book for all of our coaching sessions.'
John Curtis, CEO, Peer Support Programme 'I just read your book and I love it!!! The pace and tone of the book is spot on, and there's enough depth to get to grips with theories combined with a great sense of real world application.'
Dave Brailsford, Team Principal, Team Sky ‘This should be essential reading for all busy managers who want to get the best out of their workforce.'
Alan Shaw, Managing Director, Regent EngineeringTable of Contents
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PART 1 MAKING A START
- Introduction
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SECTION 1 UNDERSTAND HOW PEOPLE THINK AND LEARN
- Introduction
- 1 Malcolm Knowles: How adults learn
- 2 Neil Fleming: VAK
- 3 David Kolb: Experiential learning cycle
- 4 Katherine Myers and Isabel Briggs: The Myers-Briggs Type Indicator
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SECTION 2 UNDERSTAND WHAT MOTIVATES PEOPLE
- Introduction
- 5 John Keller: The ARCS model of motivational design
- 6 Douglas McGregor: X and Y theory
- 7 Frederick Herzberg: Hygiene factors and KITAs
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SECTION 3 BE A GOOD COMMUNICATOR
- Introduction
- 8 Michael Argyle: The communication cycle model
- 9 Eric Berne: Transactional analysis
- 10 Joseph Luft and Harry Ingram: Johari windows
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SECTION 4 SET THE RIGHT OBJECTIVES
- Introduction
- 11 Benjamin Bloom: Levels in the cognitive domain
- 12 Ravindrakumar Dave: Levels in the psychomotive domain
- 13 David Krathwol and Benjamin Bloom: Levels in the affective domain
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SECTION 5 COACHING THROUGH DIRECTING
- Introduction
- 14 Ivan Pavlov: Classical conditioning
- 15 Edwin Guthrie: Contiguity theory
- 16 Robert Merton: Self-fulfilling prophecy
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SECTION 6 COACHING THROUGH FACILITATING
- Introduction
- 17 Abraham Maslow: Hierarchy of needs
- 18 Carl Rogers: Facilitation
- 19 Jack Mezirow: Transformational learning
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SECTION 7 COACHING THROUGH SHOWING OTHERS HOW TO DO IT
- Introduction
- 20 The Gestaltists: Insight theory
- 21 Karl Pribram, George Miller and Eugene Gallanter: Test-Operate-Test-Exit (TOTE)
- 22 Albert Bandura: Role modelling
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SECTION 8 COACHING THROUGH STIMULATING
- Introduction
- 23 Donald Hebb: Associative learning
- 24 Leon Festinger: Cognitive dissonance
- 25 Michael Merzenich: Neuroplasticity
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SECTION 9 DEALING WITH CHALLENGING BEHAVIOUR
- Introduction
- 26 Kurt Lewin: Reshaping behaviour
- 27 Peter Honey: Behaviour modification
- 28 Robert Hare: Psychopathic checklist
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PART 2 TAKING IT FURTHER
- Introduction
- 29 Richard Bandler and John Grinder: Neuro-Linguistic Programming (NLP)
- 30 Gregory Bateson: Neuro-logical levels
- 31 Donald Broadbent: Filtering
- 32 Marty Brounstein: The Five Pillars for Building Commitment
- 33 Arthur Costa and Bena Kallick: The coach as a critical friend
- 34 Edward De Bono: The six thinking hats
- 35 Robert Dilts: The Disney creativity strategy
- 36 Gerard Egan: The skilled helper model
- 37 Ferdinand Fournies: Coaching discussion plan
- 38 Tim Gallwey: The inner game
- 39 Howard Gardner: Multiple intelligence
- 40 Andrew Gilbert and Karen Whittleworth: The OSCAR model
- 41 Daniel Goleman: Emotional intelligence
- 42 Bruce Grimley: The 7Cs coaching model
- 43 John Grinder: New Behaviour Generator
- 44 Richard Hale and Eileen Hutchinson: The INSIGHT coaching cycle
- 45 Peter Hawkins: The CLEAR model
- 46 Jon Kabat-Zinn: Mindfulness
- 47 Max Landsberg: The Tao of coaching
- 48 David Lane and Sarah Corrie: Purpose, perspectives a
