Management: leadership and motivation Books

5935 products


  • The Rules of Life A personal code for living a

    Pearson Education Limited The Rules of Life A personal code for living a

    5 in stock

    Book Synopsis Richard Templar is the author of the international bestselling Rules books. Over 2 million people around the world have enjoyed and now play by Richard Templar's Rules. The complete list of titles is as follows: The Rules of Life, The Rules of Work, The Rules of Management, The Rules of Wealth, The Rules of Parenting, The Rules of Love, The Rules to Break, The Rules of People, The Rules of Thinking, and The Rules of Living Well.  Table of ContentsRules for you 1. Keep it under your hat 2. You'll get older but not necessarily wiser 3. Accept what is done is done 4. Accept yourself 5. Know what counts and what doesn't 6. Dedicate your life to something 7. Be flexible in your thinking 8. Take an interest in the outside world 9. Be on the side of the angels, not the beasts 10. Only dead fish swim with the stream 11. Be the last to raise your voice 12. Be your own adviser 13. No fear, no surprise, no hesitation, no doubt 14. I wish I'd done that – and I will 15. It's OK to give up 16. Count to ten – or recite ‘Baa baa black sheep' 17. Change what you can change, let go of the rest 18. Aim to be the very best at everything you do – not second best 19. Don't expect to be perfect 20. Don't be afraid to dream 21. If you're going to jump off a bridge, make sure you know how deep the water is 22. Don't dwell on the past 23. Don't live in the future 24. Get on with life – it's whooshing past 25. Be consistent 26. Dress like today is important 27. Have a belief system 28. Leave a little space for yourself each day 29. Have a plan 30. Have a sense of humour 31. Choose how you make your bed 32. Life can be a bit like advertising 33. Get used to stepping outside your comfort zone 34. Learn to ask questions 35. Have dignity 36. It's OK to feel big emotions 37. Keep the faith 38. You'll never understand everything 39. Know where true happiness comes from 40. Life is a pizza 41. Always have someone – or something – that is pleased to see you 42. Know when to let go – when to walk away 43. Retaliation leads to escalation 44. Look after yourself 45. Maintain good manners in all things 46. Prune your stuff frequently 47. Remember to touch base 48. Draw the lines around yourself 49. Shop for quality, not price 50. It's OK to worry, or to know how not to 51. Stay young 52. Throwing money at a problem doesn't always work 53. Think for yourself 54. You are not in charge 55. Have something in your life that takes you out of yourself 56. Only the good feel guilty 57. If you can't say anything nice, don't say anything at all Partnership Rules 58. Accept the differences, embrace what you have in common 59. Allow your partner the space to be themselves 60. Be nice 61. You want to do what? 62. Be the first to say sorry 63. Go that extra step in trying to please them 64. Know when to listen and when to act 65. Have a passion for your life together 66. Make sure your love making is making love 67. Keep talking 68. Respect privacy 69. Check you both have the same shared goals 70. Treat your partner better than your best friend 71. Contentment is a high aim 72. You don't both have to have the same rules Family and friends Rules 73. If you are going to be a friend, be a good friend 74. Never be too busy for loved ones 75. Let your kids mess up for themselves – they don't need any help from you 76. Have a little respect and forgiveness for your parents 77. Give your kids a break 78. Never lend money unless you are prepared to write it off 79. Keep schtum 80. There are no bad children 81. Be up around people you love 82. Give your kids responsibilities 83. Your children need to fall out with you to leave home 84. Your kids will have friends you don't like 85. Your role as a child 86. Your role as a parent Social Rules 87. We're all closer than you think 88. It doesn't hurt to forgive 89. It doesn't hurt to be helpful 90. What's in it for them? 91. Hang out with positive people 92. Be generous with your time and information 93. Get involved 94. Keep the moral high ground 95. Just because you have, doesn't mean they have to 96. Do compare yourself with other people 97. Have a plan for your career 98. Look at the long-term ramifications of what you do for a living 99. Be good at your job 100. Be aware of the damage you are doing 101. Be for the glory, not the degradation 102. Be part of the solution, not the problem 103. Check what history would say about you 104. Not everything can be green 105. Put something back 106. Find a new Rule every day – or occasionally at least

    5 in stock

    £11.69

  • Storynomics Story Driven Marketing in the

    Methuen Publishing Ltd Storynomics Story Driven Marketing in the

    5 in stock

    Book SynopsisRobert McKee & Thomas Gerace's new book Storynomics translates the lessons of storytelling in business into economic and leadership success

    5 in stock

    £17.99

  • MVP

    Hachette Books Ireland MVP

    4 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    4 in stock

    £10.79

  • The Leaders Greatest Return

    HarperCollins Focus The Leaders Greatest Return

    7 in stock

    Book SynopsisIn The Leader''s Greatest Return, Maxwell shares the most important lessons he''s learned about the leadership development process over the last quarter century, from identifying high-potential leaders to coaching leaders to develop others.Trade Review'Highly recommended! In my experience, the ability to identify and develop leaders is a critical trait to any high-performing business. John Maxwell skillfully lays the groundwork on how to create a virtuous cycle where leaders are developed and then encouraged to foster new leaders.' Joel Peterson, Chairman of JetBlue Airways'John Maxwell hits the nail on the head in The Leader's Greatest Return. Much of our long-term success at Paychex has stemmed from our ability to attract, hire, and develop great leaders. I highly recommend this book for leaders seeking to develop this essential characteristic in their own organization.' Thomas Golisano, founder and Chairman of the Board, Paychex, Inc.'Rachel and I are living examples of John's belief in the compounding value of developing leaders. By sitting at John's leadership development table, we've been able to expand our own organization by developing the leaders who will carry The Hollis Co. forward.' Dave Hollis, CEO, The Hollis Co. and author of Get Out of Your Own Way

    7 in stock

    £12.59

  • The Italian Kid Did It

    HarperCollins Focus The Italian Kid Did It

    7 in stock

    Book SynopsisEntrepreneurs, business owners, investors: here is the rare, no-nonsense advice you haven’t heard—straight from Paychex founder and billionaire philanthropist Tom Golisano—to overcome the most common (and some not so common) obstacles to live a successful life.Watching his father struggle to support his family through bigotry and other challenges in being an Italian immigrant, Tom Golisano learned early on the value of thinking outside the box and not letting perception sway your view of reality.Now, for the first time, Golisano shares the political shenanigans, behind the scenes stories, significant characters from his remarkable life, and key insights to thrive in your career. Filled with humor and wisdom, The Italian Kid Did It!: Reveals the secrets behind much of Golisano’s success and teaches you how to apply those same success-hacks to your own life. Emboldens you to see the world differently in

    7 in stock

    £17.00

  • Introduction to Healthcare Quality Management

    Health Administration Press Introduction to Healthcare Quality Management

    4 in stock

    4 in stock

    £68.00

  • The Way of the Leader: 25 Ideas for Leading

    Marshall Cavendish International (Asia) Pte Ltd The Way of the Leader: 25 Ideas for Leading

    7 in stock

    Book SynopsisIn the history of human progress, the most fruitful developments take place at the intersection of different lines of thoughts. The timeless topic of leadership has for centuries always been dominated by the ideas and philosophies of Western thinkers, business executives and academics. For far too long, the voice from the East has been deafeningly silent. As Asia rises in the global economy, a question that begs an answer is, "What is the leadership tradition of the East and how will it play out globally?" Leadership consultant BH Tan has written an outstanding exposition of the Asian perspective on leadership. He has drawn upon his deep appreciation of Daoist principles to propose a complementary approach to the Western-centric leadership mindset. A lifelong student of Eastern and Western thinking and leadership, he challenges some of our most cherished truths and perspectives. "Either-or" is out. The "both-and" philosophy will lead us to a better future in this complex, chaotic yet interconnected world. This is the essence of leadership paradoxes. When we integrate both streams of thinking, we transcend contradictions and tap into greater possibilities for progress and creativity. This can only help us lead more wisely and courageously. Each of the 25 chapters is fabulously written, easy to read, with plenty of real-life cases drawn from the author's many decades of experience working alongside leaders around the world. This is the author's third book on leadership.

    7 in stock

    £11.69

  • Principles for Success

    Simon & Schuster Principles for Success

    2 in stock

    Book SynopsisAn entertaining, illustrated adaptation of Ray Dalio’s Principles, the #1 New York Times bestseller that has sold more than two million copies worldwide.Principles for Success distills Ray Dalio’s 600-page bestseller, Principles: Life & Work, down to an easy-to-read and entertaining format that’s acces­sible to readers of all ages. It contains the key elements of the unconven­tional principles that helped Dalio become one of the world’s most suc­cessful people—and that have now been read and shared by millions worldwide—including how to set goals, learn from mistakes, and collaborate with others to produce exceptional results. Whether you’re already a fan of the ideas in Princi­ples or are discovering them for the first time, this illustrated guide will help you achieve success in having the life that you want to have.Trade ReviewPraise for Ray Dalio and Principles: “Ray Dalio has provided me with invaluable guidance and insights.” —Bill Gates “[Ray’s Principles are] filled with such wisdom.” —Arianna Huffington “Ray’s my mentor. . . Principles changed my life.” —Diddy “I learned so much from Ray’s Principles and even more from talking to him.” —Gwyneth Paltrow “Principles is the book I wish I’d had as a young entrepreneur.” —Mark Cuban “Principles is a must-read.” —Marc Benioff “Everyone with goals and dreams can learn from Ray’s approach.” —Michael Bloomberg “Principles had a profound positive impact on my leadership style.” —Reed Hastings “I found Principles to be truly extraordinary.” —Tony Robbins “[Ray’s Principles] has already changed how I think about making decisions in my life and in my business.” —Tim Ferriss

    2 in stock

    £15.29

  • What the Heck Is EOS?: A Complete Guide for

    BenBella Books What the Heck Is EOS?: A Complete Guide for

    15 in stock

    Book SynopsisHas your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast read, this book answers the questions many employees have about EOS and their company: * What is an operating system? * What is EOS and why is my company using it? * What are the EOS foundational tools and how do they impact me? * What's in it for me? Designed to engage employees in the EOS process and tools, What the Heck is EOS? uses simple, straightforward language and provides questions about each tool for managers and employees to discuss creating more ownership and buy-in at the staff level. After reading this book, employees will not only have a better understanding of EOS but they will be more engaged, taking an active role in helping achieve your company's vision.Table of ContentsIntroduction Chapter 1 What The Heck Is EOS? Chapter 2 How Does EOS Work? (The EOS Model) Chapter 3 Do You See What They Are Saying? (The Vision/Traction Organizer) Chapter 4 Who's Doing What (The Accountability Chart) Chapter 5 What Is Most Important Right Now? (Rocks) Chapter 6 Why Do We Have To Have Meetings? (The Weekly Meeting Pulse) Chapter 7 What's My Number? (Scorecard and Measurables) Chapter 8 How Am I Doing? (People Analyzer) Chapter 9 What Do I Do Next? (Conclusion) Appendix A: Your Role Appendix B: Questions To Ask Your Manager Appendix C: EOS Terms Acknowledgements About The Authors

    15 in stock

    £17.09

  • The 5 Second Journal: The Best Daily Journal and

    Permuted Press The 5 Second Journal: The Best Daily Journal and

    3 in stock

    Book SynopsisThe most powerful journal on the planet. In the international bestseller The 5 Second Rule, Mel Robbins inspired millions to 5 - 4 - 3 - 2 - 1...take action, get results, and live a more courageous life! Now, in The 5 Second Journal, Mel guides you step-by-step through a simple research-backed daily journaling method that will help you become the most productive, confident, and happiest you. It is the most powerful journal on the planet because it uses science to unlock the greatest force in the universe...YOU. Using this journal, you will: GET SH*T DONE You won’t just get more done–you’ll do it in half the time. Your life is way too important to spend it procrastinating. Invest a little time in here every day and in return you’ll get the best tools psychology, organizational behavioral, and neuroscience have to offer. KISS OVERWHELM GOODBYE Stop being ruled by your to-do list and start getting the important work done. Filling your days with menial tasks will not lead to a meaningful life. This journal will keep your focus on what’s most important, even in between conference calls and running errands. CULTIVATE ROCKSTAR CONFIDENCE Confidence is a skill YOU can build. Yes, you. And it’s not as difficult as you may think. Every day this journal will give you a chance to step outside your comfort zone so you can feel proud of yourself and watch your self-confidence grow. AMP YOUR PASSION Want to live a more passionate life? Stop focusing on sh*t that drains you. Seriously. This journal will show you a cool way to power up your energy levels and tap into that inner zen that knows exactly what fuels your fire. GET CONTROL OF YOUR LIFE If you get to the end of the day and wonder where it all went, it’s time to take stock. Using research from Harvard Business School, you’ll learn one simple mindset trick that keeps you present to what matters most, which is the secret to being in control. BE THE HAPPIEST YOU Science proves that your mood in the morning impacts your entire day. That’s why this journal is designed to boost your mood first thing, so you can become a happier, smarter, and more positive person all day. The fact is, happier people get sh*t done.

    3 in stock

    £18.70

  • Coaching with Nlp

    HarperCollins Publishers Coaching with Nlp

    3 in stock

    Book SynopsisA practical guide to using NLP in business and life coaching from bestselling NLP expert Joseph O'Connor. This book is suitable for both established coaches and for those who are being coached.Neuro-Linguistic Programming (NLP) is the psychology of excellence. It is based on the practical skills that are used by all good communicators to obtain excellent results. These skills are invaluable for personal and professional development.NLP provides most, if not all, of the skills necessary to become a full time coach or a manager who coaches. This book will help all those looking to have any level of involvement in coaching either as a coach or as the recipient of coaching. NLP enables the coaching process to be faster with fewer meetings, a great benefit in today's time-pressured industries.This book is one of the first to combine business and life coaching with NLP. It provides guidelines and skills for an improved all-round performance as a coach, along with the skills necessary to look after, organize and coach yourself. It provides a comprehensive guide to coaching that will meet the needs of all, no matter what their involvement in coaching.

    3 in stock

    £15.29

  • How to Lead Smart People: Leadership for

    Profile Books Ltd How to Lead Smart People: Leadership for

    2 in stock

    Book SynopsisIn many jobs people work their way up through a hierarchy, an experience that prepares them for managing a team. In some professions, such as law, finance, accountancy, academia, engineering, education and healthcare, individuals may find themselves managing a team of equals. This book uses 50 simple lessons to show the reader in concise, pithy prose how to manage a team of equals with intelligence and diplomacy. Each lesson features a short introduction and example from the authors' experience, showing you how skills can be acquired. These are then followed by 6-10 action points to implement immediately. Core leadership skills are reevaluated for the leader of a smart team. The book teaches you core skills such as decision making and delegating, but also soft skills such as delivering good and bad news to team members and how to realise more general aims such as building trust and growing your team. The authors also offer advice on how to look after yourself as a team leader, how to build resilience in tough situations, but also how to develop creativity and extend your skill base so that you are constantly learning.

    2 in stock

    £11.69

  • The Only Way to Win: How Building Character

    John Murray Press The Only Way to Win: How Building Character

    5 in stock

    Book SynopsisThe conditioning begins early in our lives. Great achievements will bring lasting happiness and fulfillment; great achievements form the bedrock of stable self-esteem and strong character; great achievements will become the foundation for a successful life. If these well-intentioned promises are true, why does winning never seem to be enough? In The Only Way to Win, Jim Loehr draws upon two decades of work with Fortune 500 executives; world-class athletes such as Monica Seles, Dan Jansen, and Eric Lindros; and other high achievers at the Human Performance Institute (HPI) to reveal surprising insights about achievement motivation. Specifically, Loehr finds that the blind pursuit of external achievement often results in emptiness, addiction, and, ironically, poor performance. It's not really about what you achieve, he argues, it's about who you become as a consequence of the chase. From the bestselling author of On Form, comes a compelling, practical, and hopeful read filled with relatable stories and useful exercises. The Only Way to Win will serve as a powerful wake-up call for business leaders, employees, teachers, and coaches. It will also provide inspiration for readers looking to perform better, achieve more, and change both their own lives and those of the people they influence.Trade ReviewRead this book - it will change your life. -- Matthew Kelly, New York Times bestselling author of The Dream ManagerJim takes the challenge to achieve success to a new level--one where winning with character and values leads to a life of significance and long-term happiness. -- Steve Reinemund, Dean of Wake Forest Schools of Business and Former CEO, PepsiCoJim's latest book, The Only Way to Win, builds on his four decades of work with high achievers in sport and business linking character and purpose in an extraordinary way. -- Chip Bergh, CEO, Levi Strauss & Co.If you read no other book this year, give this gift to yourself, to those you lead, your family, and to anyone for whom you wish to make a positive impact on their lives. -- Phebe Farrow Port, Senior Vice President, Global Management Strategies, The EstEe Lauder CompaniesOver the years of working with Jim, I have learned how to make a deep investment in character and push my employees and colleagues to achieve more. Jim has it exactly right--character trumps everything! -- Charlie Kim, CEO, Next JumpJim Loehr has plumbed the depths of human endeavor and offers us an opportunity to confront our most cherished life goals and come out a winner. -- Rear Admiral Ray Smith, US Navy (Ret), Former Commander, US Navy SEALs

    5 in stock

    £15.29

  • The Dichotomy of Leadership

    St. Martin's Publishing Group The Dichotomy of Leadership

    5 in stock

    Book SynopsisTHE INSTANT #1 NATIONAL BESTSELLERFrom the #1 New York Times bestselling authors of Extreme Ownership comes a revolutionary approach to help leaders recognize and attain the leadership balance crucial to victory.More than three million readers of Extreme Ownership learned to apply combat-proven leadership lessons from authors Jocko Willink and Leif Babin. Now, in the new edition of the sequel, Willink and Babin dive deeper into the most challenging aspect of leading people: The Dichotomy of Leadership. This most difficultand essential element of leadership requires finding the balance between the forces that pull at every leader in opposite directions. Humbling lessons learned in combat and in teaching leadership to the next generation of SEAL leaders, highlighted for the authors with crystal clarity what works and what doesn't. As leadership consultants to over 1600 companies and organizations across the U.S. and multiple countries, they have worked with thousands of leaders across the full spectrum of industries in the business world. Through dynamic examples from their combat and training experiences in the SEAL Teams and vignettes from the business arena, Willink and Babin demonstrate how each leadership concept applies on the battlefield, in business, and in life. With a new Foreword and Q&A section, this revised edition of Dichotomy provides the crucial insight and awareness necessary for leaders to understand when to lead and when to follow, when to focus and when to detach, when to tighten the reins and when to let the team run, when to aggressively maneuver and when to be prudent. In The Dichotomy of Leadership, the authors deliver a book that rivals Extreme Ownership with life-changing guidance that should be essential reading for every leader and every team for generations. Understanding how to maintain balance enables leaders to most effectively lead, accomplish their mission, and achieve the ultimate goal of every team: Victory.

    5 in stock

    £20.95

  • The Six Disciplines of Strategic Thinking:

    Ebury Publishing The Six Disciplines of Strategic Thinking:

    15 in stock

    Book SynopsisHow did John F. Kennedy put a man on the moon in just under ten years?What can chess teach us about actionable insights?And why should you shake up a business at a time of great success?All of these questions have their answer in strategic thinking. But what is strategic thinking exactly? Are we born with it, or can we nurture it?As a distinct and important capability in leaders, strategic thinking is a remarkably poorly defined, little understood concept, confined to management courses and board meetings. But in The Six Disciplines of Strategic Thinking, world-renowned expert Michael Watkins shows leaders how they can benefit from it, as long as they have the tools to nurture it.Exploring the six specific mental disciplines that together constitute strategic thinking, each chapter shows how they can create value, and offers prescriptions on how to develop the strategic thinking mindset ourselves. Academically grounded but jargon-free, with real-world examples from all sectors and ages, The Six Disciplines of Strategic Thinking assesses our innate ability to think strategically, and helps us to cultivate it, leading to better decisions that get proven results.Trade ReviewA comprehensive practical guide with a wealth of insights. * The Financial Times *More than ever, business leaders must be strong strategic thinkers. In The Six Disciplines of Strategic Thinking, Michael Watkins defines what strategic thinking is and why it's so important. He shows it's a skill that can be developed and provides a roadmap for enhancing it through the right mix of on-the-job experience and mental exercise. Every aspiring executive can benefit from his insights. * Jean-François Manzoni, President, The International Institute for Management Development *The Six Disciplines of Strategic Thinking offers an essential blueprint for leading your organization into an uncertain future. It challenges the idea that strategic thinking is just art and identifies the fundamental principles and tools that drive success. Dive into this outstanding guide and become the best strategic thinker you can be. * Darius Adamczyk, Executive Chairman, Honeywell *Whether you're just embarking on your career path, driving initiatives on your team, or leading a multinational enterprise, this insightful book is an essential roadmap for your journey toward strategic thinking, planning and executing with excellence. It provides practical tools and techniques for strategic thought leadership and decision-making. * Cristal Downing, EVP and Chief Communications & Public Affairs Officer, Merck & Co *Professor Watkins successfully breaks down a previously elusive leadership concept by presenting it in a tangible and pragmatic manner. His book empowers readers not only to recognize these attributes in others but also to identify their presence in our own approach. * Edilson Camara, Chief Executive Officer, Egon Zehnder *

    15 in stock

    £15.29

  • Act Like a Leader, Think Like a Leader: Updated

    Harvard Business Review Press Act Like a Leader, Think Like a Leader: Updated

    1 in stock

    Book SynopsisA new edition of the bestseller that has helped aspiring leaders worldwide advance their careers and step up to larger leadership roles.You aspire to lead with greater impact. The problem is you're busy executing on today's demands. You know you have to carve out time from your "day job" to build your leadership skills, but it’s easy to let immediate problems and old mindsets get in the way.Herminia Ibarra—one of the world's foremost experts on leadership—shows how individuals at all levels can step up to leadership by making small but crucial changes in their jobs, their networks, and themselves. In Act Like a Leader, Think Like a Leader, Ibarra offers advice to: Redefine your job in order to make more strategic contributions Diversify your network so that you connect to, and learn from, a wider range of stakeholders Become more playful with your self-concept, allowing your familiar—and possibly outdated—leadership style to evolve Ibarra turns the usual leadership advice—generate insight about yourself through reflection and analysis of your strengths and weaknesses—on its head by arguing that you must first act and experiment your way into trying new things. The valuable external perspective you gain from direct experiences and experimentation—which Ibarra calls outsight—provides new and critical information on what kind of work is important to you, how you should invest your time, why and which relationships matter, and, ultimately, who you want to become.Updated with new examples and self-assessments, this book gives you the tools to start acting like a leader and advancing your career to the next level.Trade ReviewAdvance Praise for Act Like a Leader, Think Like a Leader:"Have you had it with navel-gazing? In this terrific book, Herminia Ibarra offers the antidote. She reframes the leader's quest as a process of looking outward rather than inward and includes smart, practical suggestions for expanding your leadership opportunities." — Daniel H. Pink, New York Times bestselling author, The Power of Regret"Act Like a Leader, Think Like a Leader provides insightful and practical advice about how to do the hardest thing of all—change ourselves." — Linda A. Hill, Wallace Brett Donham Professor of Business Administration, Harvard Business School; coauthor, Collective Genius"Herminia Ibarra has created a valuable and successful model for helping forward-thinking professionals move up the corporate ladder." — Marshall Goldsmith, founder, 100 Coaches; bestselling author, What Got You Here Won't Get You There"Ibarra powerfully demonstrates how 'outsight' trumps insight for producing sustainable personal growth and provides practical, easy-to-follow lessons on how to use it." — Stewart D. Friedman, Professor of Management Practice, Emeritus, The Wharton School; bestselling author, Leading the Life You Want and Total Leadership"Ibarra takes future leaders beyond the normal platitudes to a deeper and richer understanding of what it is to become a better leader." — Lynda Gratton, Professor of Management Practice, London Business School; bestselling author and coauthor, Redesigning Work and The 100-Year Life"This intelligent and thought-provoking book is for those who really want to make a difference—those willing to act their way into leadership situations they might previously have thought themselves out of." — Paul Polman, former CEO, Unilever; coauthor, Net Positive"In Act Like a Leader, Think Like a Leader, Herminia Ibarra provides us with a wonderfully practical way of taking control of our own leadership transformation." — Tim Brown, cochair, IDEO; author, Change by Design

    1 in stock

    £22.50

  • Survive Reset Thrive

    Kogan Page Ltd Survive Reset Thrive

    Book SynopsisRebecca Homkes is a high-growth strategy specialist and CEO and executive advisor. She is a Lecturer at the London Business School, Faculty at Duke Corporate Executive Education, and a former fellow at the London School of Economics Centre for Economic Performance. A global keynote speaker and recognized thought leader, she is also the global Faculty Director of the Active Learning Program with the Young Presidents Organization (YPO), leads several fintech accelerators, and serves on the boards of many high-growth companies. She earned her doctorate at the London School of Economics as a Marshall Scholar and is now based in Miami, USA and London, UK.Trade Review"Full of street-smart insight, practical steps and effective techniques - Rebecca's Survive, Reset, Thrive approach delivers for teams that want to perform through real-world disruption and constant change." * Toto Wolff Team Principal & CEO, Mercedes-AMG PETRONAS F1 Team *"As Rebecca Homkes defines for us: uncertainty is a series of future events that may or may not occur, and it is amplified during times of extreme disruption. SRT asked us to embrace uncertainty head-on and find the opportunities it provides rather than protect ourselves from threats. Using SRT gave my organization the power of focus and empowered our leaders to act, not hide in fear. Result we thrived!!" * Garry Ridge, Chairman Emeritus WD-40 Company & The Culture Coach *"Rebecca Homkes has written a highly relevant, readable and practical guide on how to formulate and update strategies to thrive in a fast changing business environment, which should be a go-to guide for all organizational leaders." * Martin Reeves, Chairman, BCG Henderson Institute. *"Survive, Reset, Thrive is an essential compass for entrepreneurial leaders charting a course through today's unpredictable business climate. With a compelling call to embrace uncertainty and harness it for growth, Rebecca offers a pragmatic and actionable strategy for organizations of all sizes. This book is a testament to her expertise, providing a playbook that is both grounded in theory and rich in practical application. It's a must-read for any executive seeking to lead their company to sustainable performance and turn disruptive forces into opportunities. Survive, Reset, Thrive doesn't just offer a path to survival; it's a blueprint for flourishing in an era of relentless change. Leaders who follow this guide will not only future-proof their organizations, but position them to thrive, no matter the market conditions." * Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of 'The Earned Life', 'Triggers' and 'What Got You Here Won’t Get You There' *"Survive, Reset, Thrive was energizing and empowering for leaders in our organization as they learned to adapt intelligently and we were able to succeed in any market environment." * Rich Wolowski, President & Chief Executive Officer, Gordon Food Services *"Most strategy tools do not factor in uncertainty or change. Survive, Reset ,Thrive is therefore a timely guide for leaders as to how we embrace ambiguity and yet still develop and execute strategy in times when the goalposts keep moving. As Rebecca so eloquently puts it " you can't stop the market from punching you, but you can get better than anyone else at taking hits". At its core, this is a book about how to develop the resilience that will enable companies to thrive in an uncertain world." * Steve Brass, President and CEO, WD-40 Company *"Survive, Reset, Thrive is an inherently practical resource for leaders looking to drive strong market returns when facing radical uncertainty. It asks us to reframe what we've learned about linear strategy development when we're leading in dynamic markets and instead guides us through a process of debating, articulating and testing market beliefs, making iterative adjustments to strategy from learning, and placing and executing on growth bets. There are fundamental changes happening to industries we assumed were stable, and Survive, Reset, Thrive helps us face those head on and engage productively on the opportunities that this change presents." * Philip Meyers, Director of Business Development, Associated British Foods *"This book is an essential read for executives and leaders who are grappling with the enormous changes - such as AI- being brought across the economy. AI is already impacting business and operating models of all types of companies and Dr. Homkes helps leaders to develop a strategic framework to reset and thrive in this era. I highly recommend this book for all leaders looking to succeed in constantly changing times." * Karim R. Lakhani, Professor Harvard Business School & Chair of Digital Data Design Institute at Harvard *"Survive, Reset, Thrive is an immensely practical take on strategy. SRT empowers leaders with the 'how' to adapt intelligently, learn fast, and be ready to succeed in any market environment. It helps leaders find opportunities in an uncertain environment rather than protect against threats. At Gorilla, the process engaged my team in the strategy process, simplified a complex world, and provided a simple approach to reset our strategy for growth." * Mark A. Mercurio, President & CEO The Gorilla Glue Company *"These days, uncertainty is everywhere, it seems. Unwelcome tradeoffs are rampant. The result, all too often, is analysis paralysis, leading to blissful inaction. But it doesn't have to be this way. Homkes helps us see that uncertainty can be our friend, not our enemy. By embracing, rather than fearing uncertainty, and by providing us with a pragmatic playbook, she shows us how to survive, reset, and ultimately thrive in even the most daunting situations. If you want your business to grow through thick and thin, this book is for you." * John Mullins, Associate Professor, London Business School Best-selling author, 'Break the Rules!' and 'The Customer-Funded Business' *"It is rare to find a book on strategy that is well written, simple, practical and addresses an aspect of strategy that is often overlooked: uncertainty. I have read many strategy books and written one or two, but I highly recommend Survive, Reset, Thrive as the needed resource for today's leaders to guide their team's with confidence. Rebecca asks us to embrace uncertainty because it creates opportunities. Yes, uncertainty is inconvenient, and can even be a threat. But, as with all change, it disrupts the status quo, and that creates opportunities for those ready to respond. Survive, Reset, Thrive will help you be ready. It provides a playbook that helps business leaders prepare for uncertainty, reset their strategies as events develop and achieve sustainable performance building on the opportunities that emerge. Facing uncertainties such as digital transformation, AI, climate, or changing customer preferences, you will find the playbook powerful. It will help you guide your team with confidence." * Andrew Campbell, Professor, Author of 'Strategy for the Corporate Level' and 'Operating Model Canvas' *"Rebecca Homkes's strategy approach takes away all of the buzz words and provides a set of simple steps that work. This playbook help formulated my understanding of my business, and most importantly how to win. I have used Rebecca's methodology for over six years, and it is consistently helpful and relevant. Using Survive, Reset, Thrive has taken the company from serval years of losses to 10% net profitability. Rebecca's work, style, and content is simple, full of gold nuggets, and importantly it is actionable." * Husam Al-Saleh, CEO of SAC-Motor, Deputy CEO Arabian Hala *"We applied Rebecca Homkes's Survive, Reset, Thrive strategic framework to tripe the size of Primekss. In today's volatile and unpredictable world, SRT is uniquely the best in getting the team to translate the power of crisis into growth momentum, and it does this in an easy to grasp yet smart and comprehensive way. Highly recommend to all who want to grow fast!" * Janis Oslejs, CEO Primekss Group, Chair, YPO Construction Industry Network *Table of Contents Chapter - 00: Introduction; Section - ONE: Strategy under uncertainty - Survive Chapter - 01: Setting strategy under uncertainty Chapter - 02: Survive - Proactive stabilization of the organization Section - TWO: Reset for growth - Strategy choices Chapter - 03: What Is the situation and how will It change? Chapter - 04: How will you win - Competitive advantage and the right to win Chapter - 05: Where will you play - Your who, what, how Chapter - 06: Setting a definition of success - Intent and boundaries Chapter - 07: What will stop you and what should you do? - Setting and executing must-win battles Chapter - 08: There are only three ways to hyper-grow - Setting a high-growth path Section - THREE: Thrive - Building a robust growth organization Chapter - 09: From reset to thrive - Transitioning through the loop and thrive organizations Chapter - 10: Thrive - Building a BLAST organization Chapter - 11: Leadership roles Chapter - 12: Conclusion

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    Springer Nature Switzerland AG Increasing Learning & Development's Impact

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    Book SynopsisThis book provides a guide to the process of accrediting training programs, sets out how to achieve consistent measurement of the results of training, and explains why accreditation is critical for capturing and developing today’s workers’ skills, aiding retention, and boosting strategic organizational credibility with millennials. Workplace and executive training is a multi-billion dollar industry and yet an enormous percentage of that budget is spent on programs that have never been rigorously examined to ensure that they are fit for purpose and deliver value for the money. If you’re signing off on that budget, or asking your people to spend time on training programs, shouldn’t that concern you? Training accreditation offers vital quality assurance, ensures global consistency of results and delivers accountability for learning and performance outcomes. Apart from delivering better results and greater ROI, organizations can differentiate themselves from their competitors in the employment marketplace by offering accredited proprietary training. After all, digital natives, and indeed all of today’s most talented potential employees, expect (and increasingly demand) the high quality, engaging and transferable employee development that only accredited programs can deliver. Aligning with the standards set by the International Association of Continuing Education and Training (IACET) – today’s premier accreditation body for training programs – the authors offer principles for quality program structure, delivery, and improvement needed to achieve accreditation. They share practices used by high quality training program managers today, covering business alignment and program administration along with the planning, design, delivery and evaluation of learning systems.Table of ContentsCHAPTER 1: INTRODUCTION............................................................................................... 1 1.1: Rationale for Accreditation......................................................................................... 2 1.2: Business Case............................................................................................................... 7 1.2.1: Today’s Risk Reduced........................................................................................ 7 1.2.2: Tomorrow’s Risk Avoided.................................................................................. 8 1.2.3: Adapt to External Pressures to Change and Re-size............................................. 8 1.2.4: Reduce Direct People Costs................................................................................. 9 1.2.5: Always Innovate................................................................................................. 9 1.2.6: Attract Workers You Want................................................................................ 10 Conclusion......................................................................................................................... 11 References......................................................................................................................... 12 CHAPTER 1: MANAGER TIPS...................................................................................... 14 CHAPTER 1: SUPPLEMENT.......................................................................................... 15 Supplement Tool 1A: The Advanced Organizer............................................................ 15 PART I: STRUCTURE, RESPONSIBILITY AND CONTROL......................................... 18 CHAPTER 2: ALIGN LEARNING WITH ORGANIZATION MISSION VALUES....... 20 2.1: Vision, Mission and Values as Strategy.................................................................... 20 2.2: Alignment Benefits Accreditation.............................................................................. 23 2.2.1: Philosophy on Employee Education.................................................................. 24 2.2.2: Provides Direction............................................................................................. 26 2.2.3: Unifies the Team............................................................................................... 27 2.2.4: Claims Authority............................................................................................... 27 2.3: Steps to writing a Mission and Values Statement..................................................... 28 Conclusion......................................................................................................................... 30 References......................................................................................................................... 30 CHAPTER 2: MANAGER TIPS...................................................................................... 32 CHAPTER 2 : SUPPLEMENT......................................................................................... 34 Supplement Tool 3A: Steps to Writing a Mission and Value Statement......................... 34 CHAPTER 3: STRUCTURING FOR ACCOUNTABILITY............................................... 42 3.1: Models for Structure................................................................................................. 42 3.1.1: Centralized Training Organization..................................................................... 44 3.1.2: Decentralized Training Organization................................................................. 44 3.1.3: Business Embedded Model............................................................................... 45 3.1.4: Corporate Universities and the Emerging Federated Model............................... 46 3.2: Responsibility and Accountability for Learning....................................................... 47 3.2.1: The Senior Learning Executive.......................................................................... 48 3.2.2: Senior Learning Executive Responsibilities....................................................... 48 3.2.3: Learning Processes............................................................................................ 49 3.2.4: Learning Administration................................................................................... 49 3.2.5: Learning Maintenance...................................................................................... 50 3.2.6: Training Audit................................................................................................... 50 3.3: Accountability for Continuing Education Units (CEUs)........................................... 52 3.3.1: Purpose of CEU................................................................................................ 52 3.3.2: Calculating CEU................................................................................................ 52 3.3.3: Recording CEU................................................................................................. 55 Conclusion......................................................................................................................... 55 References......................................................................................................................... 56 CHAPTER 3: MANAGER TIPS...................................................................................... 57 CHAPTER 3: SUPPLEMENT.......................................................................................... 59 Supplement Tool 3A: CEU WORKSHEET (Face-To-Face Event).................................. 59 Supplement Tool 3B: CEU WORKSHEET: Online/Self-Paced...................................... 60 CHAPTER 4: MANAGEMENT OF TRAINING.................................................................. 61 4.1: Learning Environment and Resources...................................................................... 62 4.2: Assessing the Learning Environment........................................................................ 62 4.3: Providing Support Services....................................................................................... 64 4.3.1: Registration Methods......................................................................................... 65 4.3.2: Notifications and Access................................................................................... 66 4.3.3: Seating Arrangements........................................................................................ 66 4.3.4: Equipment to Support Learning......................................................................... 67 4.3.5: Refreshments.................................................................................................... 68 4.3.6: Event Evaluation............................................................................................... 69 4.4: Creating a Supportive Learning Environment......................................................... 70 Conclusion......................................................................................................................... 70 References......................................................................................................................... 71 CHAPTER: 4 MANAGER TIPS...................................................................................... 72 CHAPTER 4: SUPPLEMENT.......................................................................................... 74 Supplement Tool 4A: Tool to Assess the Organization’s Learning Climate.................. 74 PART II: PLANNING THE ENVIRONMENT AND EDUCATIONAL EVENTS.......... 77 CHAPTER 5: PLANNING FOR LEARNING....................................................................... 80 5.1: Quality Management Background............................................................................ 81 5.1.1: Continuous Improvement.................................................................................. 81 5.1.2: Quality and Continuous Improvement in the Context of Learning.................... 83 5.2: Quality Approach to Training – Strategic Planned Learning.................................. 83 5.2.1: Clean up the Talk.............................................................................................. 84 5.2.2: Don’t Say Curriculum!...................................................................................... 84 5.2.3: Structured Learning Plans – the Learning Blueprint........................................... 85 5.2.3.1: Organizational, Job and Individual Needs............................................ 87 5.2.3.2: Planning the Learning Blueprint (shhh! – curriculum planning)......... 88 5.2.3.3: Writing a Learning Blueprint (shhh! - curriculum design).................... 89 5.2.3.4: Formalize the Learning Blueprint......................................................... 90 5.3: Creating Courses – a Design Process...................................................................... 91 5.3.1: Instructional Systems Design (ISD).................................................................. 92 5.3.1.1: ADDIE Model..................................................................................... 92 5.3.1.2: Dick and Carey Systems Approach Model.......................................... 94 5.3.1.3: Successive Approximation Model (SAM)............................................. 95 5.4: Plan to Evaluate......................................................................................................... 96 Conclusion......................................................................................................................... 97 References......................................................................................................................... 97 CHAPTER 5: MANAGER TIPS...................................................................................... 99 CHAPTER 5: SUPPLEMENT........................................................................................ 100 Supplement Tool 5A: Sample Learning Blueprint....................................................... 100 CHAPTER 6: IS TRAINING THE ANSWER? ASSESSING NEEDS............................. 101 6.1: Assessing the Real Need – Determining the Business Problem/GAP...................... 101 6.1.1: Framing the Problem....................................................................................... 103 6.1.2: Type of Need.................................................................................................. 104 6.1.3: Investigating Root Causes................................................................................ 106 6.1.3.1: Individual–Level Root Causes............................................................ 106 6.1.3.2: Organization-Level Root Causes....................................................... 107 6.2: Conducting a Needs Assessment.............................................................................. 110 6.2.1: Setting the Limits............................................................................................. 111 6.2.2: Determining the Data Needed.......................................................................... 111 6.2.3: Identifying Sources of Information................................................................. 111 6.2.4: Selecting Methods for Data Collection........................................................... 112 6.2.5: Collecting and Analyzing the Data.................................................................. 112 6.2.6: Communicating Needs Assessment Results..................................................... 113 6.3: Issues in Needs Assessments.................................................................................... 114 6.4: Planning for Strategic Organizational Learning beyond Needs Assessment......... 115 Conclusion....................................................................................................................... 116 References....................................................................................................................... 116 CHAPTER 6: MANAGER TIPS.................................................................................... 118 CHAPTER 6: SUPPLEMENT........................................................................................ 119 Supplement Tool 6A: Needs Assessment Diagnosis – Where is the real Problem?...... 119 Supplement Tool 6B: Checklist to Guide Training Needs Assessment......................... 121 PART III: BENEFITS AND OUTCOMES........................................................................... 122 CHAPTER 7: INTENDED LEARNING OUTCOMES...................................................... 125 7.1: Name the Program Goal......................................................................................... 125 7.1.1: Training Program Goal Looks to the Future..................................................... 126 7.1.2: Training Program Goal Covers Broad Changes................................................ 127 7.2: Differentiate Goals and Objectives......................................................................... 127 7.3: Analyze Jobs to Determine Performance Objectives............................................. 128 7.3.1: Job Analysis................................................................................................... 129 7.3.2: Performance Objectives in Domains.............................................................. 131 7.3.2.1: The Cognitive Domain..................................................................... 131 7.3.2.2: The Psychomotor Domain................................................................ 133 7.3.2.3: The Affective Domain....................................................................... 134 7.3.3 Using Domains in Performance Objectives..................................................... 136 7.4: Write High Quality Performance Objectives........................................................ 137 7.4.1: Marrying Performance Objectives and Instructional Objectives.................... 137 7.4.2: Descriptors in Every Performance Objective................................................. 137 7.5: Uses for Performance Objectives............................................................................ 139 7.6: Creating Evaluation Methods to Test Objectives................................................... 140 7.7: Preparing Learning Outlines or Storyboards......................................................... 140 7.7.1: Instructional Plan or Storyboard..................................................................... 141 7.8: Writing, Buying or Buying and Modifying Instructional Materials....................... 142 7.9: Communicating Training Events as Opportunities................................................. 142 7.9.1: Communicate to Employees........................................................................... 143 7.9.2: Communicate to Other Managers................................................................... 143 Conclusion....................................................................................................................... 144 References....................................................................................................................... 145 CHAPTER 7: MANAGER TIPS.................................................................................... 147 CHAPTER 7: SUPPLEMENT........................................................................................ 148 Supplement Tool 7A: Instructional Objectives Worksheet........................................... 148 CHAPTER 8: WHO SHOULD BE INVOLVED IN INSTRUCTION?............................. 149 8.1: Qualifying as a Learning and Development Professional....................................... 150 8.2: Knowledge, Skills, Attitudes and Other Competencies Essential for Learning..... 150 8.3: Learning and Development Professionals Skills..................................................... 151 8.3.1: Needs Assessment Skills................................................................................. 152 8.3.2: Job Analysis Skills.......................................................................................... 153 8.3.3: Design Skills.................................................................................................... 154 8.3.4: Development Skills......................................................................................... 154 8.3.5: Implementation Skills...................................................................................... 155 8.3.6: Evaluation Skills.............................................................................................. 156 8.4: Documenting Learning and Development Professional Qualifications.................. 156 8.5: Developing Learning and Development Professional Skills.................................... 157 8.6: Ensuring a Well-Qualified Learning and Development Team................................ 158 Conclusion....................................................................................................................... 159 References....................................................................................................................... 159 CHAPTER 8: MANAGER TIPS.................................................................................... 160 CHAPTER 8: SUPPLEMENT........................................................................................ 161 Supplement Tool 8A: Checklist to Review Instructor Qualifications........................... 161 CHAPTER 9:............................................................................................................................. 162 CONDUCTING LEARNING EVENTS PROFESSIONALLY......................................... 162 9.1: Historical Evolution of the Training and Development Professional..................... 162 9.2: Training and Development Professionals................................................................ 164 9.2.1: Occupational Profile........................................................................................ 165 9.2.2: Required Qualifications................................................................................... 166 9.2.2.1: Credentials, Certifications, and Certificate Programs........................ 167 9.2.2.2: Training Credentials.......................................................................... 168 9.2.2.2.1: Certified Professional in Learning and Performance (CPLP).............. 169 9.2.2.2.2: Associate Professional in Talent Development (APTD)..................... 169 9.2.2.2.3: Certified Performance Technologist (CPT)....................................... 170 9.2.2.2.4: Alternate Credentials................................................................ 170 9.2.2.3: Eligibility for Credentials................................................................... 170 9.2.3: Competencies of Learning and Development Practitioners.............................. 175 9.3: Professional Conduct and Code of Ethics............................................................... 177 9.3.1: Professional Obligations.................................................................................. 178 9.3.2: Confidentiality................................................................................................ 178 9.3.3: Professional Boundaries and Limitations......................................................... 179 9.3.4: Professional Integrity....................................................................................... 179 9.3.5: Maintain Intellectual Property.......................................................................... 180 9.3.6: Inclusionary Practices...................................................................................... 181 9.3.7: Conflicts of Interest......................................................................................... 181 Conclusions..................................................................................................................... 182 References....................................................................................................................... 182 CHAPTER 9: MANAGER TIPS.................................................................................... 185 CHAPTER 9: SUPPLEMENT........................................................................................ 186 Supplement Tool 9A: Professional Development Activities for L & D Personnel... 186 PART IV: CONTENT DESIGN AND DELIVERY............................................................ 187 CHAPTER 10: DECIDING WHAT TO INCLUDE............................................................ 189 10.1: Planning Training for Your Employees and Your Workplace............................ 189 10.1.1: General/Demographic Characteristics......................................................... 190 10.1.2: Current Abilities......................................................................................... 191 10.1.3: Work Environment..................................................................................... 192 10.2: Setting Instructional Objectives............................................................................ 194 10.3: Write Conditions, Action Verbs, and Criteria in Instructional Objectives......... 195 10.3.1: Condition................................................................................................... 195 10.3.2: Action Verbs.............................................................................................. 196 10.3.3: Criteria....................................................................................................... 199 Conclusion....................................................................................................................... 201 References....................................................................................................................... 201 CHAPTER 10: MANAGER TIPS.................................................................................. 203 CHAPTER 10: SUPPLEMENT...................................................................................... 204 Supplement Tool 10A: Instructional Objectives Worksheet......................................... 204 CHAPTER 11:........................................................................................................................... 205 METHODS TO ACHIEVE CONSISTENCY....................................................................... 205 11.1: Design Content....................................................................................................... 205 11.1.1: Workers as Learners.................................................................................... 206 11.1.2: Sequencing the Content............................................................................... 206 11.2: Select Methods....................................................................................................... 208 11.2.1: Methods are categorized.............................................................................. 208 11.2.2: Select Methods According to Objectives..................................................... 209 11.2.3: Create Activities to match Methods and Domains....................................... 210 11.3: Promote Interaction.............................................................................................. 211 11.3.1: Interaction with Content.............................................................................. 212 11.3.2: Interaction with Others................................................................................ 212 11.4: Selecting Instructional Media – Training Delivery............................................... 213 11.4.1: Planning for On-site Learning...................................................................... 214 11.4.2: Planning for Job-integrated Training............................................................ 215 11.4.3: Planning for Peer Learning and Social Media Learning............................... 216 11.5: Implement a Course Planner................................................................................. 216 11.5.1 Using a Course Planning Instrument............................................................. 217 Conclusion....................................................................................................................... 219 References....................................................................................................................... 219 CHAPTER 11: MANAGER TIPS.................................................................................. 220 CHAPTER 11: SUPPLEMENT...................................................................................... 221 Supplement Tool 11A: Methods Overview.................................................................. 221 PART V: ASSESSING OUTCOMES, MAINTAINING RECORDS................................ 225 CHAPTER 12: FEEDBACK AND JOB APPLICATION.................................................. 227 12.1: Providing Learners with Feedback....................................................................... 227 12.1.1: Training Evaluation Policy and Procedures................................................. 228 12.1.2: Record Keeping........................................................................................... 230 12.2: Addressing Job Application of Training............................................................... 232 12.2.1: Defining On-The-Job Transfer.................................................................... 232 12.2.2: Defining and Ensuring Near Transfer of Training..................................... 232 12.2.3: Defining and Ensuring Far Transfer of Training.......................................... 233 12.3: Managers Tips to Provide Learners with Feedback and Ensure On-the-Job...... 235 Conclusion....................................................................................................................... 236 Reference........................................................................................................................ 236 CHAPTER 12: MANAGER TIPS.................................................................................. 238 CHAPTER 12: SUPPLEMENT...................................................................................... 239 Supplement Tool 12A: Brainstorming Guide –Encourage Giving Feedback............. 239 Supplement Tool 12B: Brainstorming Guide –Near Transfer of Learning................. 240 Supplement Tool 12C: Brainstorming Guide –Far Transfer of Learning................... 241 CHAPTE 13: RECORDS AND PROGRAM EVALUATION........................................... 242 13.1: Full Program Evaluation....................................................................................... 242 13.1.1: Purpose....................................................................................................... 243 13.1.2: Reluctance................................................................................................... 243 13.1.3: Comprehensive........................................................................................... 244 13.1.4: Goal Oriented.............................................................................................. 244 13.1.5: Sources........................................................................................................ 245 13.2: Focus: Formative, Summative or Confirmative................................................... 246 13.2.1: Formative.................................................................................................... 246 13.2.2: Summative.................................................................................................. 246 13.2.3: Confirmative............................................................................................... 247 13.3: Evaluation Procedures/Methods........................................................................... 248 13.3.1: Kirkpatrick and Phillips Levels of Evaluation............................................. 248 13.3.2: Other Program Evaluation Methods............................................................. 251 13.4: Report Writing and Audience............................................................................... 253 13.4.1: Results......................................................................................................... 254 13.4.2: Conclusions and Recommendations............................................................ 254 13.4.3: Evaluation Reports..................................................................................... 255 13.5: Training Policy and Records................................................................................. 257 13.5.1: Policy........................................................................................................ 257 13.5.1.1: Evaluation policies..................................................................... 258 13.5.1.2: Learner privacy policies........................................................... 258 13.5.2: Results and Record Maintenance................................................................ 259 13.5.2.1: Training event records................................................................ 259 13.5.2.2: Learner documentation............................................................... 260 13.5.3: Record Maintenance................................................................................... 260 Conclusion....................................................................................................................... 261 References....................................................................................................................... 261 CHAPTER 13 : MANAGER TIPS................................................................................. 263 CHAPTER 13: SUPPLEMENT...................................................................................... 264 Supplement Tool 13A: Level 1 Sample of Evaluation Form........................................ 264 CHAPTER 14: ACCREDITATION SOURCES.................................................................. 265 14.1: Pre-Steps to Achieve Accreditation....................................................................... 265 14.2: Clarify Purpose...................................................................................................... 266 14.3: Research................................................................................................................ 267 14.3.1: Accrediting Bodies...................................................................................... 267 14.3.2: Standards.................................................................................................... 270 14.3.2.1: American National Standards Institute (ANSI)............................ 271 14.3.2.2: International Organization for Standardization (ISO)................ 271 14.3.2.3: Learning and Development Standards........................................ 272 14.4: Business Case......................................................................................................... 273 14.5: Project Plan........................................................................................................... 273 14.6: Accreditation Process............................................................................................ 275 14.7: Recommendation and Tips.................................................................................... 276 Conclusions..................................................................................................................... 283 References....................................................................................................................... 284 CHAPTER 14: MANAGER TIPS.................................................................................. 285 CHAPTER 14: SUPPLEMENT...................................................................................... 286 Supplement Tool 14A: Accreditation Readiness Checklist.......................................... 286

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    Little, Brown Book Group How Boards Work

    7 in stock

    Book Synopsis''Highly instructive . . . provides thoughtful analysis'' Financial Times''Exactly what any prospective-or sitting-board member needs'' Arianna Huffington''A must read . . . highly engaging . . . an indispensable guide to how boards function, malfunction, and, most importantly, should operate better'' Mohamed A. El-ErianCorporate boards are under great pressure. Scandals and malpractice at companies like GE, Theranos and WeWork have raised justified questions among regulators, shareholders, and the public about the quality of corporate governance. Boards face ever-louder demands to weigh in on questions of climate change, racial and gender equity, data privacy, and other social issues that range far beyond their traditional mandate: choosing the CEO and endorsing corporate strategy.In HOW BOARDS WORK, prizewinning economist, veteran board director, and bestselling author Dambisa Moyo offers an insider''s view of corporate bTrade ReviewHow Boards Work is exactly what any prospective-or sitting-board member needs to understand the true rigors and realities of board life. Having seen it all, Dambisa Moyo offers valuable guidance on how boards can best focus their time and energy while grappling with social, governance, and environmental issues -- Arianna Huffington, Founder & CEO, Thrive Global, and former Uber board memberHow Boards Work offers a thorough and nuanced take on the ever-evolving role of corporate boards today. Dambisa Moyo provides a candid assessment of the challenges and opportunities that directors face and wisely warns of the dangers of stasis. The book is not only a must-read for the most tenured and experienced board members, but it also provides critical context to those who one day hope to have a seat at the table. CEOs and corporate leaders everywhere would also be wise to pick up this book -- Mellody Hobson, Co-CEO Ariel Investments; Chair of the Board of Directors, Starbucks; Board Member, JP Morgan; former Dreamworks board chair; and former Estee Lauder board memberThis highly engaging book will rightly attract those interested not just in good corporate governance but also the well-functioning of market-based economies. Drawing on her direct involvements on several boards of companies facing difficult decisions, as well as her global economic expertise, Dr Moyo has written an indispensable guide to how boards function, malfunction, and, most importantly, should operate better. In not shying away from arguing for more assertive boards to overcome costly corporate failures and malaise, she sets out an action-oriented agenda for improving governance - to deal better with long-standing challenges, including better globalization and management of our environment, and to meet mounting new ones in a post-pandemic world. Simply put, this is a must-read for those who realize that, anchored by a more diverse mindset and modernized governance structures, companies can and must play a more important role in helping society overcome too many years of low, unequal, and non-sustainable growth, as well as proliferating mistrust and spreading marginalization -- Mohamed A. El-Erian, President of Queens’ College, Cambridge University; Board Member, Under Armour; and author of THE ONLY GAME IN TOWN and WHEN MARKETS COLLIDEBoards have incredible power to impact how companies and their stakeholders meet the challenges of the modern age. But boards are complex and living organisms that require more than just getting smart people in a room. Dr. Moyo's book, informed by real-world experience in negotiating complex situations, should be a must-read for any board that wants to excel and have an impact today -- Dan Loeb, Founder & CEO, Thirdpoint, and former Sothebys board member

    7 in stock

    £11.69

  • TouchPoints

    John Wiley & Sons Inc TouchPoints

    7 in stock

    Book SynopsisA fresh, effective, and enduring way to lead starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome.Table of ContentsEditor’s Note xvii Foreword xxi Preface xxv 1 the Power of Touchpoints: The Action Is in the Interaction 1 2 the Commitment to Mastery: The Choice Is Yours 25 3 Use Your Head: The Commitment to Inquiry 47 4 Use Your Heart: The Commitment to Reflection 73 5 Use Your Hands: The Commitment to Practice 95 6 Mastering the Touch: How Can I Help? 123 Coda 149 Recommended Reading 151 Acknowledgments 153 About the Authors 157 Index 161

    7 in stock

    £19.55

  • The Future Begins with Z

    HarperCollins Focus The Future Begins with Z

    5 in stock

    5 in stock

    £18.70

  • Net Positive: How Courageous Companies Thrive by

    Harvard Business Review Press Net Positive: How Courageous Companies Thrive by

    2 in stock

    Book SynopsisA Financial Times Best Business Book of the YearNamed one of 10 Best New Management Books for 2022 by Thinkers50"An advocate of sustainable capitalism explains how it's done" — The Economist"Polman's new book with the sustainable business expert Andrew Winston…argues that it's profitable to do business with the goal of making the world better." — The New York TimesNamed as recommended reading by Fortune's CEO Daily"…Polman has been one of the most significant chief executives of his era and that his approach to business and its role in society has been both valuable and path-breaking." — Financial TimesThe ex-Unilever CEO who increased his shareholders' returns by 300% while ensuring the company ranked #1 in the world for sustainability for eleven years running has, for the first time, revealed how to do it. Teaming up with Andrew Winston, one of the world's most authoritative voices on corporate sustainability, Paul Polman shows business leaders how to take on humanity's greatest and most urgent challenges—climate change and inequality—and build a thriving business as a result.In this candid and straight-talking handbook, Polman and Winston reveal the secrets of Unilever's success and pull back the curtain on some of the world's most powerful c-suites. Net Positive boldly argues that the companies of the future will profit by fixing the world's problems, not creating them.Together the authors explode our most prevalent corporate myths: from the idea that business' only function is to maximise profits, to the naïve hope that Corporate Social Responsibility will save our species from disaster. These approaches, they argue, are destined for the graveyard. Instead, they show corporate leaders how to make their companies "Net Positive"—thriving by giving back more to the world than they take. Net Positive companies unleash innovation, build trust, attract the best people, thrill customers, and secure lasting success, all by helping create stronger, more inclusive societies and a healthier planet. Heal the world first, they argue, and you’ll satisfy your investors as a result.With ambitious vision and compelling stories, Net Positive will teach you how to find the inner purpose and courage you need to embrace the only business model that will matter in the years ahead. You will learn how to lead others and unlock your company's soul, while setting and delivering big and aggressive goals, and taking responsibility for all of your company's impacts. You'll find out the secrets to partnering with others, including your competition and critics, to drive transformative change from which you will prosper. You'll build a company that serves your people, your customers, your communities, your shareholders—and your children and grandchildren will thank you for it.Is this win-win for business and humanity too good to be true? Don't believe it. The world's smartest CEOs are already taking their companies on the Net Positive journey and benefitting as a result. Will you be left behind?Join the movement at netpositive.worldTrade ReviewNamed as one of "5 Books Entrepreneurs Should Read Immediately If Not Sooner" by Inc. magazineNamed one of the Best Books of the Year by BloombergNamed a top 10 Book of 2021 by Børsen"This is a book for our time, relevant to everyone who wants to make a difference." — Institute of Leadership and Management's EDGE Journal"…the greatest value of this book is in the practical detailed guidance" — Developing Leaders (IEDP)"The bottom line is that Net Positive clearly lays out the case that businesses should be able to do well by doing good. Drawing on the important example of Unilever during Polman's tenure, it's also a high-level guide for organizations to more aggressively contribute to combating climate change and inequality." — Charter"It makes a more optimistic case for courageous progressive companies and their leaders, who can offer practical, positive ways of tackling environment, social and governance issues." — Financial TimesAdvance Praise for Net Positive:"A wonderful rallying call to business leaders all over the world to step up to the greatest opportunity, and responsibility, of our time." — Sir Richard Branson, founder, Virgin Group"Net Positive will be pure heresy to all those who still subscribe to the failed dogma of shareholder primacy—which is exactly why we need it." — Arianna Huffington, founder and CEO, Thrive Global"A compelling and inspiring case that businesses can—and should—boost their bottom lines by contributing to their communities and protecting the environment." — Al Gore, 45th Vice President of the United States; Nobel Peace Prize winner; Chairman, Generation Investment Management"Carefully considered and deeply rooted in the real world of management." — Satya Nadella, Chairman and CEO, Microsoft"Don't call it a 'business book.' Net Positive fundamentally rethinks the way human beings—CEOs, politicians, and activists—can together reset our planet's trajectory." — Paul Hawken, author, Drawdown and Regeneration"Polman knows that when leading CEOs stand up for a more equitable world, governments are much more likely to do the same." — Ngozi Okonjo-Iweala, Director-General, World Trade Organization; Finance Minister of Nigeria, 2003–2006 and 2011–2015"Net Positive turns courage and principled action into an electrifying strategy for business success. It's powerful, persuasive, and unlike any other book you've read." — Ken Frazier, Executive Chairman, Merck

    2 in stock

    £20.90

  • Rapid Growth, Done Right: Lead, Influence and

    Kogan Page Ltd Rapid Growth, Done Right: Lead, Influence and

    5 in stock

    Book SynopsisWINNER: NYC Big Book Award 2020 - Business General Companies that rapidly grow have one thing in common: their leaders create symbiotic relationships between technical, creative and business minds. Innovation and leadership consultant, Val Wright, provides the tools needed to nurture and harness these connections, the right way. An inspirational CEO who influences and innovates successfully will become the pivotal power in any business by orchestrating an organization that helps everyone dream big while staying grounded and rapidly putting ideas into action. Using examples from a number of leading corporations to provide advice to existing and aspiring CEOs, and featuring interviews with C-suite executives at some of the world's most innovative businesses, Rapid Growth, Done Right is an essential guide to creating products and services that customers will love while delivering consistent growth.Trade Review"Val Wright makes the complex simple. She zones in on what is happening and lightbulbs go off that truly allow you to grow your business in the right way." * Jennifer Anaya, SVP Marketing, Ingram Micro Inc. *"I have read many business and leadership books and never has one been so unique, practical, and immediately applicable as Rapid Growth, Done Right. Every executive should read it." * Andrew Clarke, CEO, francesca’s *"This is the ultimate guide for how technical, creative, and business teams can work together so that they are all talking the same language. Val Wright's advice and toolkit will help leaders of all disciplines improve their ability to lead innovative and fast-growing companies." * Lance Ralls, CIO, Belkin International *"As a creative business executive in the entertainment industry I love experimenting with new ideas. This advice provides rapid practical examples that I can immediately apply." * Mike Tunnicliffe, Former EVP, Head of Universal Music Group and Brands USA *"This advice is so concise and powerful. Just what executives need to hear right now to grow their business during times of change." * Carolina Stavrositu, Former Executive Director, Content Marketing, Time *Table of Contents Chapter - 01: Why you cannot leave innovation to chance; Chapter - 02: How to evaluate your creative, technical, and business power; Chapter - 03: How to speak so everyone understands you; Chapter - 04: How to build an innovative company; Chapter - 05: How to communicate with anyone; Chapter - 06: How to speed up decisions; Chapter - 07: How to increase the quantity and quality of ideas; Chapter - 08: How not to act like an idiot when working with a genius; Chapter - 09: How to track and accelerate your success; Chapter - 10: How to implement fast

    5 in stock

    £16.99

  • The Stoic Capitalist

    Bloomsbury Publishing PLC The Stoic Capitalist

    Book SynopsisThe Stoic ideal of a well-lived life has been around since 300BC, but what can we learn from it 2,300 years later?In The Stoic Capitalist, Robert Rosenkranz shows how its teachings can lead to a life of accomplishment, fulfillment, and impact. Stoic principles are applied not just to help you cope but to achieve your most ambitious goals. He offers an astute combination of philosophical, psychological, and business observations, along with practical advice spanning topics as diverse as finance, investments, negotiation, hiring, time management, art collecting, philanthropy, and longevity. He explains how ancient philosophy and its psychological insights can be used to create extraordinary outcomes in your personal and professional life. Each of the short chapters offers ideas you can use to thrive. Along the way, you meet a lively global cast of RAND nuclear strategists, pioneering artists, scientist-entrepreneurs racing to extend the human lifespan, and iconic figures in the Wall St

    £21.00

  • Necessary Endings

    HarperCollins Publishers Inc Necessary Endings

    3 in stock

    Book SynopsisTrade Review"Through specific strategies for ending things well, Cloud advocates for powerful personal changes...and will give many readers the fresh start they crave." -- Publishers Weekly "If you're hesitant to pull the trigger when things obviously aren't working out, Henry Cloud's Necessary Endings may be the most important book you read all year." -- Dave Ramsey, New York Times bestselling author of The Total Money Makeover "Much of what we do each day is an unnecessary waste of time and energy. This book will challenge you put a stop to things that have been getting in your way for a long time." -- Tom Rath, bestselling author of Strengths-Based Leadership "Having written five books about the seasons of life, I can tell you that necessary endings are the hard part. Henry Cloud is a wise, experienced, and compassionate guide through these turbulent passages." -- Bob Buford, bestelling author of Halftime and Finishing Well; founder, Leadership Network

    3 in stock

    £17.09

  • Strengths Based Leadership: Great Leaders, Teams,

    Gallup Press Strengths Based Leadership: Great Leaders, Teams,

    7 in stock

    Book SynopsisFrom the author of the long-running #1 bestseller StrengthsFinder 2.0 comes a landmark study of great leaders, teams and the reasons why people follow. A unique access code allows you to take a new leadership version of Gallup’s StrengthsFinder program. The new version of this program provides you with specific strategies for leading with your top five strengths and enables you to plot the strengths of your team based on the four domains of leadership strength revealed in the book. Nearly a decade ago, Gallup unveiled the results of a landmark 30-year research project that ignited a global conversation on the topic of strengths. More than 19 million people have since taken Gallup’s StrengthsFinder assessment, which forms the core of several books on this topic, including the #1 international bestseller StrengthsFinder 2.0. In recent years, while continuing to learn more about strengths, Gallup scientists have also been examining decades of data on the topic of leadership. They studied more than 1 million work teams, conducted more than 20,000 in-depth interviews with leaders and even interviewed more than 10,000 followers around the world to ask exactly why they followed the most important leader in their life. In Strengths Based Leadership, #1 New York Times bestselling author Tom Rath and renowned leadership consultant Barry Conchie reveal the results of this research. Based on their discoveries, the book identifies three keys to being a more effective leader: knowing your strengths and investing in others’ strengths, getting people with the right strengths on your team, and understanding and meeting the four basic needs of those who look to you for leadership. As you read Strengths Based Leadership, you’ll hear first-hand accounts from some of the most successful organizational leaders in recent history, from the founder of Teach For America to the president of The Ritz-Carlton, as they discuss how their unique strengths have driven their success. Filled with novel research and actionable ideas, Strengths Based Leadership will give you a new road map for leading people toward a better future.

    7 in stock

    £28.80

  • The Ultimate Guide to Developing Leaders

    HarperCollins Focus The Ultimate Guide to Developing Leaders

    4 in stock

    Book SynopsisIn The Ultimate Guide to Developing Leaders, Maxwell teaches everything leaders need to know about how to develop leaders in their team or organization.

    4 in stock

    £11.69

  • Powershift

    Forefront Books Powershift

    5 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    5 in stock

    £20.85

  • Brilliant Doubt

    Practical Inspiration Publishing Brilliant Doubt

    5 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    5 in stock

    £15.19

  • Engage First

    Practical Inspiration Publishing Engage First

    5 in stock

    Book SynopsisIf no one is paying attention, it doesn't matter what you know or what you can do; to be effective, you must engage first.

    5 in stock

    £14.24

  • HUMANWISE

    Practical Inspiration Publishing HUMANWISE

    5 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    5 in stock

    £14.24

  • Learning from Neurodivergent Leaders

    Jessica Kingsley Publishers Learning from Neurodivergent Leaders

    5 in stock

    Book SynopsisNeurodivergent people often thwarted in academic and corporate careers because we don''t know the unwritten social codes of large organisations, even though we excel at strategic thinking.Practical, inspiring and no-nonsense, this book is full of essential advice on the core principles of leadership - and how to capitalise on neurodivergent strengths whilst navigating common pitfalls. Whether you''re already a leader - or just starting out on your leadership journey, this is your bible for self-care, self-evaluation and self-advocacy.

    5 in stock

    £17.89

  • Dancing On The Edge Of Greatness: Making

    World Scientific Publishing Co Pte Ltd Dancing On The Edge Of Greatness: Making

    5 in stock

    Book SynopsisThis book is for anyone with ambitions to scale their impact at work in Asia. As a leader in Asia, you're standing at the edge of greatness — as an individual, a team, and an organization. This is a fast-growing market that truly resonates with mobile first, with a large and growing population that is incredibly young. Universal access to knowledge and technology is empowering the individual to be a powerful force for positive change in the world. So why do we feel so powerless?Every day, you are under immense pressure to perform at the top of your game. But perfection is such a fragile thing. It's not something you can cling on to, no matter how hard you work. Instead, you end up overwhelmed and burnt out. Somehow, somewhere, you got derailed. Where did you lose your edge? And more importantly, how do you get it back?This book will bring you into the corridors of power in Asia, the pantheon of the gods in the modern world. We dive into the murky depths of the minds of the most powerful individuals in organizations. I hope these incredible stories will not only engage your mind but inspire your corner-office lust when you realize that you, in fact, every one of us, are born for greatness.To dance on the edge of greatness.

    5 in stock

    £42.75

  • Wisdom from the Wild for Youth

    Greenleaf Book Group Press Wisdom from the Wild for Youth

    5 in stock

    5 in stock

    £16.42

  • You Can Culture

    Amplify Publishing You Can Culture

    5 in stock

    Book Synopsis

    5 in stock

    £24.79

  • One Small Step Can Change Your Life

    Workman Publishing One Small Step Can Change Your Life

    7 in stock

    Book SynopsisTrade Review"A peaceful and simple way of handling all the difficulties in our lives. You will breathe a sign of relief as you read it!" —Susan Jeffers, Ph.D., author of Feel the Fear and Do It Anyway

    7 in stock

    £9.49

  • Competing in the Age of AI: Strategy and

    Harvard Business Review Press Competing in the Age of AI: Strategy and

    Out of stock

    Book Synopsis"a provocative new book" -- The New York TimesAI-centric organizations exhibit a new operating architecture, redefining how they create, capture, share, and deliver value.Marco Iansiti and Karim R. Lakhani show how reinventing the firm around data, analytics, and AI removes traditional constraints on scale, scope, and learning that have restricted business growth for hundreds of years. From Airbnb to Ant Financial, Microsoft to Amazon, research shows how AI-driven processes are vastly more scalable than traditional processes, allow massive scope increase, enabling companies to straddle industry boundaries, and create powerful opportunities for learning--to drive ever more accurate, complex, and sophisticated predictions.When traditional operating constraints are removed, strategy becomes a whole new game, one whose rules and likely outcomes this book will make clear. Iansiti and Lakhani: Present a framework for rethinking business and operating models Explain how "collisions" between AI-driven/digital and traditional/analog firms are reshaping competition, altering the structure of our economy, and forcing traditional companies to rearchitect their operating models Explain the opportunities and risks created by digital firms Describe the new challenges and responsibilities for the leaders of both digital and traditional firms Packed with examples--including many from the most powerful and innovative global, AI-driven competitors--and based on research in hundreds of firms across many sectors, this is your essential guide for rethinking how your firm competes and operates in the era of AI.Trade ReviewGold Medal Winner for Best Artificial Intelligence/Robotics/Algorithms Book in the 2021 Axiom Business Book AwardsNamed one of the "Top Ten Technology Books Of 2020" — ForbesNamed a "Best Leadership Book of 2020" by Leadership NowNamed one of the "Best Business Books 2020: Strategy" by strategy+businessNamed one of Bloomberg's "20 Best Books on Business and Leadership"Named one of 16 New Business Books You Need to Read in 2020 by Inc. magazine"This book is a comprehensive guide to how artificial intelligence is built and can be easily understood by non-technical professionals. As AI and big data become ever more central to business success, this book is essential reading." — Forbes"your essential guide for rethinking how your firm competes and operates in the era of AI." — Irish Tech NewsAdvance Praise for Competing in the Age of AI:"Iansiti and Lakhani have written an important book that explains what's required to rethink the firm and become an AI-first company. Anyone interested in the impact of AI should read this book." -- Satya Nadella, CEO, Microsoft"With the rise of our digital economy and artificial intelligence, the landscape of disruption is shifting in remarkable ways. Competing in the Age of AI is a compelling and mandatory read for leaders hoping to survive in the new world of business." -- Clayton Christensen, Kim B. Clark Professor of Business Administration, Harvard Business School; author, Wall Street Journal and >Businessweek bestseller The Innovator's Dilemma"Competing in the Age of AI captures the essence of trends we're seeing across the business landscape: If you're not leveraging AI and machine learning to guide real-time decision making, you're on the precipice of disruption from competitors who are." -- Dave Munichiello, General Partner, GV (formerly Google Ventures)"The ethical and business implications of AI are gradually revealing themselves as more and more AIs are plucked from research labs and deployed in the wild. Iansiti and Lakhani's book is a great foundation for any business professional who hopes to succeed in this evolving environment." -- Tim Brady, Partner, Y Combinator"This book provides insight into working more effectively with AI experts and better equips executives to make important decisions in their AI journeys." -- Abidali Neemuchwala, CEO and Managing Director, Wipro Limited"Competing in the Age of AI provides a road map to some of today's most important business changes driven by technological advances." -- Heidi Keefe, Partner, Cooley LLP"Competing in the Age of AI is important reading for entrepreneurs, investors, and leaders of all companies who hope to maintain and accelerate technological leadership." -- Jim Breyer, founder and CEO, Breyer Capital; former Member of the Board, Facebook and Walmart"Iansiti and Lakhani do a terrific job of avoiding buzzword pitfalls and focusing on practical advice on what AI can, and cannot, do to augment any business's competitive strategy." -- Matthew Prince, cofounder and CEO, Cloudflare

    Out of stock

    £20.70

  • The 360 Degree Leader

    HarperCollins Focus The 360 Degree Leader

    2 in stock

    Book SynopsisRegardless of your position, learn how to lead with impact by utilizing John C. Maxwell''s thirty years of experience teaching people how to make a significant difference in their organizations.As one of the most trusted leadership mentors, John C. Maxwell debunks the myths that hold people back from leaning into and developing their influence. In this inspiring call-to-action, he shows middle managers how to leverage their unique positions and become 360 degree leaders by exercising influence in all directions--up (to the boss), across (among their peers), and down (to those they lead).In The 360 Degree Leader, you will learn how to: overcome the challenges facing the vast majority of professionals; understand the pressures and pain points that come from being caught in the middle; and gain the confidence and competence to step into their roles as significant influencers. Complete with a workbook to help

    2 in stock

    £13.49

  • The EMyth Enterprise

    HarperCollins Publishers Inc The EMyth Enterprise

    5 in stock

    Book SynopsisExplores the requirements that various new businesses must meet: the satisfaction of its four primary influencers - its employees, customers, suppliers, and investors - through four fundamental categories - visual, emotional, functional, and financial.Trade Review"[A] straightforward book that distills the essential knowledge needed to create a completely original company...This quick, original, well-organized read is a valuable tool for budding entrepreneurs." -- Publishers Weekly "This excellent book is a must-read for current and aspiring entrepreneurs." -- Booklist

    5 in stock

    £10.44

  • Maddison House Press Finding Your Feathers

    7 in stock

    7 in stock

    £12.34

  • The Effective Manager

    John Wiley & Sons Inc The Effective Manager

    1 in stock

    Book SynopsisTable of ContentsIntroduction Who This Book Is for, What It's About, and Why v 1 What Is An Effective Manager? 1 2 The Four Critical Behaviors 9 3 Teachable and Sustainable Tools 31 4 Get to Know Your People--One on Ones 43 5 Doing One on Ones with Remote and Hybrid Workers 85 6 How to Start Doing Manager Tools One on Ones 93 7 Talk About Performance--Feedback 101 8 Giving Feedback to Remote Directs 153 9 How to Start Delivering Feedback 163 10 Ask for More--Coaching 175 11 How to Coach Remote Directs 191 12 How to Start Coaching 195 13 Push Work Down--Delegation 197 14 Delegating to Remote Directs 219 15 How to Start Delegating 221 16 The Manager Tools Manager 225 Index 227

    1 in stock

    £18.69

  • Bloomsbury CPD Library Senior Leadership

    Bloomsbury Publishing PLC Bloomsbury CPD Library Senior Leadership

    5 in stock

    Book SynopsisTrade ReviewI highly recommend this book for anyone considering or in a senior leadership role. As an experienced senior leader, Jon Tait provides a great platform to reflect on, improve and develop leadership practice. As a leader, it is vital not only to continue to grow yourself but also to enable this in others around you. This book really captures the essence of highly effective school leadership based on theory, practice and experience. -- Stephen Logan, Deputy Headteacher, @Stephen_LoganThis book is a powerful and unique manual for senior leaders of all educational establishments and those aspiring to be so in the future. It asks questions, demands self-reflection and promotes individual and collaborative evaluation of current practice. Undoubtedly it will provide us with all of the tools required to build capacity and support the next generation of school leadership. Uniquely the book shows that, without prejudice or judgement, we can inspire, motivate and generate teams to lead, prepare, model and critique in order to achieve excellence. -- Phill Dalowsky, Assistant Principal, @phillynevilleThe book is interesting to read and captures the essence of leadership in a school. It felt like having a friendly experienced mentor with me the whole time I was reading it. -- EduBletherThe book stands out because it has clear, concise information broken into bite-size chunks. Full credit to Jon Tait as there are useful takeaways and practical ideas for those thinking about applying for a senior leadership role, allowing the reader to reflect about their educational future. -- UKEdChat

    5 in stock

    £18.74

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