Management and management techniques Books

11418 products


  • The Incompetent Manager

    John Wiley & Sons Inc The Incompetent Manager

    Book SynopsisA surprisingly large number of people claim to have worked for a manager who was clearly incompetent. Some people even believe, that in certain sectors, the incompetent outnumber the competent. This book looks at when, why and how managers become incompetent and what to do about it. It does so with both science and humour by reviewing what we know about competences, about personality theory and about various salient psychiatric disorders. So many management books are unrealistically optimistic. They portray management as a simple task once one has absorbed the magic silver bullet message of the book. But managing people is, and will remain difficult as any manager knows. Management is about ability and skills, attitude and values, knowledge and understanding, but also about personality and mental stability. This text investigates normal and abnormal incompetence. The former is where people have a poor fit between themselves (personality and ability) and the job. Through post selection, inadequate training, changes in the job or unwise promotion misfits occur which leads to incompetence. The longest chapter in the book looks at abnormal incompetence and what are called personality disorders. Well-known psychiatric disorders are described in detail and how to spot these in managers. Thus, the paranoid or sociopathic, narcissistic or passive-aggressive types are described in everyday language as well as how to deal with them. More importantly, the book considers how the pathologically incompetent managers influence organizations and groups to fulfil their often bizarre needs and wishes. The final section of the book attempts to help the reader correctly diagnose incompetence. It also offers various possible cures: the emphasis is that cure follows correct diagnoses. Some cures for incompetence actually accentuate it. The book is both serious and funny. The incompetent manager is no laughing matter for those managed by them. But the sort of thing some incompetent managers believe and do can be, at least for the onlooker, very funny indeed.Table of ContentsPreface. Part I - Incompetence at Work. Chapter 1 Military and Management Incompetence. Chapter 2 The Nature of Incompetence. Chapter 3 Paradoxical Incompetence and Management Madness. Chapter 4 The Concept of Competence. Part II - The Causes of Incompetence. Chapter 5 The Causes of Incompetencies: Personality Traits. Chapter 6 Pathological Incompetence. Chapter 7 Teams and Team Managers. Part III - Curing the Problem. Chapter 8 Possible Cures of Management Incompetence. References. Index.

    £26.59

  • The Myths of Management: Forty Fables from the

    John Wiley & Sons Inc The Myths of Management: Forty Fables from the

    Book SynopsisIs management any more than common sense? Do employers really know how to recruit the best people for their firms? How important is training to employee development? Which management techniques motivate employees best? Is money the best motivator? These are key questions which every ambitious organisation should be asking about itself and the way it operates. Or do they simply represent the latest fashionable management fads promoted by trendy consultants?Table of ContentsPart 1.Myths About Motivation. Money is The Best Work Motivator. Always Reward Good Performance. It is Better to Reward Organizational Loyalty than Personal Performance. Some Managers Always Seem to be Assigned The Best people. Success at Work is a Matter of Luck. Tipping is a Good System for The customer. Part 2. Myths About Training. You Learn About Management on The Job. Teaching and Training are Essentially The Same. Most Management Trainers are much The Same. Everyone Dislikes and Resists Management Training. Employees are quick on The Uptake of Innovation. You Can't Learn Anything From Case Studies of Other Companies. Most Management Training Works. Part 3. Myths About Decision making. Brainstorming is The Best way to be Creative in Groups. It's Difficult avoiding Important Work Decision. There is Only one Good way to Introduce organizational Change. We Have Nothing to Learn From The Japanese. You Can't stop People Lying in Questionnaires. Part 4. Myths About Self-knowledge. The Art of Management is Just Common Sense. I Know What Staff Look for in a Business leader. I can Deal With Machiavellians. I Know how to Counsel my Staff. I Cope well With Uncertainty in Business. Most Workers are Lazy. Work-shy and feckless. Part 5. Myths About Selection. A CV is an Accurate Biography. Ability and Motivation are all you Need to be a High Flyer. There are big sex differences at Work. You Can't Predict or Explain The Personality Clash. Big is beautiful in Business. It's Easy Adapting to Working Abroad. Part 6. Myths About control. Managers are The Best Appraisers of Employee Perfomance. Discipline is never The Last Resort. Nearly all Organizations Value The HR Function. Most middle Managers are Pretty Redundant. There are no Generation Gaps at Work. Part 7. Myths About Experts. Most Employees Trust Experts. Consultant Jargon is pretty Easy to Understand. Fame in Management Comes From Describing Secrets of success. Staff Surveys Give Clear Answers. Travel Broadens The Mind.

    £26.59

  • The Unauthorized Guide To Doing Business the Alan

    John Wiley and Sons Ltd The Unauthorized Guide To Doing Business the Alan

    Book SynopsisAlan Sugar is a business legend. When it comes to business, Sugar is both feared and fearless. Shrewd businessman, inspirational figure and sweet-talking star of The Apprentice, this man knows how to strike a deal. The Unauthorized Guide to Doing Business the Alan Sugar Way draws out the universal lessons from Alan Sugar's remarkable success and identifies 10 strategies that can be applied to any business or career: Don't push or shove Start a revolution Know your customer Stay true to your values Learn from your mistakes Drive a hard bargain Invest in the right people Lead from the front Win as a team Hire in haste, repent at leisure Want to be the best? The secrets of phenomenal success are in your hands. Check out the other Unauthorized Guides in this series: Richard Branson; Duncan Bannatyne; Jamie Oliver; Bill Gates; and Philip Green.Table of Contents Acknowledgements ix The Life and Times of Alan Sugar 1 One: Don’t Push or Shove 15 With a reputation for being belligerent, Alan Sugar may not take any prisoners or suffer fools lightly, but one thing is for sure – he is no bully Two: Start a Revolution 29 As a young entrepreneur, Sugar blasted onto the scene, crashed through corporate and class barriers, and revolutionized the business world forever Three: Know Your Customer 45 A natural wheeler and dealer, Sugar has built up an empire from scratch by instinctively knowing exactly what his customer wants Four: Stay True to Your Values 61 Alan Sugar has based his whole career and personal life around a core set of traditional values, to which he credits his success Five: Learn from Your Mistakes 77 From business mogul to football chairman to media personality, Sugar has had his fair share of ups and downs, but he has managed to recover from the troubled times with grace and dignity Six: Drive a Hard Bargain 91 As one of the world’s toughest negotiators, Sugar has never been shy of driving a hard bargain to get what he wants Seven: Invest in the Right People 107 Sugar considers people to be a company’s most important asset and values loyalty and honesty above all else Eight: Lead from the Front 121 A born leader, Sugar motivates and inspires his team by using clear, direct communication, coupled with an inclusive management style Nine: Win as a Team 137 Both a leader and a team player, Sugar understands the importance of working as a united front in order to achieve that all-important goal Ten: Hire in Haste, Repent at Leisure 155 Sugar uses clever interviewing tactics to test and challenge his prospective employees His hiring model may be tough, but it always gets him the right person for the job How to Negotiate the Alan Sugar Way 173 The Last Word 181 Notes 185 Index 189

    £9.49

  • Managing Health Services Organizations and

    Health Professions Press,U.S. Managing Health Services Organizations and

    7 in stock

    Book SynopsisA trusted professional reference and a teaching text, the new edition of Managing Health Services Organizations and Systems continues to provide the most comprehensive coverage available of the leadership, financial understanding, and conceptual frameworks required to effectively manage the delivery of health services in the U.S. Emphasizing continuous quality and performance improvement throughout the organization, the authors explore essential knowledge and skills required for success in areas that include managerial problem solving, resource allocation and utilization, effective communication, organizational culture, human resources, facilitation of change, and ethical and legal responsibilities.This fully updated, reorganized, and revised 7th edition contains new content on information technology, artificial intelligence, and financial/quantitative analysis currently in widespread demand. Ninety case studies with discussion questions sharpen readers' problem-solving skills while inviting them further into the real world of hospital administration.Instructor materials are available with this text and include: PowerPoint presentations Test banks and answer keys Learning objectives Instructor manual Figures and tables PLUS a PDF of all acronyms used in the text Table of ContentsPART I. THE ENVIRONMENTChapter 1: Healthcare Services in the United States Health and System Goals Lack of Synchrony Processes That Produce Health Policy A Brief History of Health Services in the United States Other Western Systems Structure of the Health Services System Classification and Types of HSOs Local, State, and Federal Regulation of HSOs/HSs Other Regulators of HSOs/HSs Accreditation in Healthcare Regulation and Education of Selected Health Occupations Associations for Individuals and Organizations Paying for Health Services Government Payment Methodologies System Trends Case Study 1. Gourmand and Food—A Fable Case Study 2. Normal Saline and Hurricane MariaWhere’s My Organ? Case Study 3. Bipartisan Policy Group Proposes Cuts to Hospital Spending Chapter 2: Ethical and Legal Dimensions Society and the Law Relationship of Law to Ethics Ethics Framework Personal Ethic and Professional Codes Health Services Codes of Ethics Ethical Issues Affecting Governance and Management Biomedical Ethical Issues End-of-Life Decisions Organizational Responses to Ethical Problems Managers and the Law Torts and HSOs/HSs Reforms of the Medical Malpractice System Select Legal Areas Affecting HSOs/HSs Legal Process of a Civil Lawsuit Special Considerations for the Manager Case Study 1. Understanding Case Study 2. Viral Pandemic Case Study 3. Concerned Physicians; Unconcerned Managers Case Study 4. Which Hurts More: The Truth or the Lie? Chapter 3: Healthcare Economics Economic Growth in Healthcare Special Characteristics of the Healthcare Economy Healthcare Demand Healthcare Supply Economic Solutions for Healthcare Case Study 1. Price and Discount Transparency Case Study 2. Comparing Health Care in High-Income Countries Case Study 3. The Role of Health Insurance in Guaranteeing Health Case Study 4. Physician Consolidation Chapter 4: The Quality Imperative: The Theory Improving Quality and Performance Taking a CQI Approach CQI, PI, and Competitive Position Theory of CQI Strategic Quality Planning: Hoshin Planning Organizing for Improvement The Next Iteration of CQI: A Community Focus Case Study 1. Extent of Obligation Case Study 2. Surgical Safety—Retained Foreign Objects Case Study 3. Which Team’s Fastest? Chapter 5: Healthcare Technology Background Types of Technologies Effects of Technology on Health Status Forces Affecting Development and Diffusion of Technology Responses to Diffusion and Use of Technology Health Technology Assessment HSO/HS Technology Decision Making Managing Biomedical Equipment Health Information Technology Telemedicine Future Developments Technology and the Future of Medicine Case Study 1. Is Cleansing Your Hands in my Room a Problem, Doctor? Case Study 2. “Who Does What?” Case Study 3. “Let’s ‘Do’ a Joint Venture” PART II. THE TOOLSChapter 6: Managerial Problem Solving and Decision Making Problem Analysis and Decision Making Problem Solving Process and Model Influencing Problem Solving and Decision Making Unilateral and Group Problem Solving Problem-Solving and Decision-Making Styles Case Study 1. The Nursing Assistant Case Study 2. The New Charge Nurse Case Study 3. Chris’s New Baby Chapter 7: Financial Management Organization of Financial Management Healthcare Financial Accounting Cost Accounting Reimbursement Working Capital Resource Allocation Case Study 1. Calculating Net Patient Services Revenue Case Study 2. Calculating Bad Debt Expense Case Study 3. Analyzing Financial Statements Case Study 4. Break-even Analysis for a Capitated Contract Case Study 5. Your Organization’s Path to the Second Curve: Integration and Transformation Case Study 6. Economic Order Quantity and Total Cost Chapter 8: The Quality Imperative: Implementation Undertaking Process Improvement Other Improvement Methodologies Improvement and Problem Solving Statistical Process Control (SPC) Tools for Improvement Productivity and Productivity Improvement LIPs and CQI Patient and Staff Safety in Healthcare QI Methods Useful in Patient and Staff Safety Overlap of Patient and Staff Safety Sustainability Case Study 1. The Carbondale Clinic Case Study 2. Respiratory Pandemic and the Hospital Case Study 3. Infections—CLABSI Case Study 4. Sharps Injuries Case Study 5. Violence in the Workplace Chapter 9: Communicating Communicating Is Key to Effective Stakeholder Relations Communication Process Model Barriers to Effective Communication Flow of Intraorganizational Communication Communicating with External Stakeholders Special Situations of Communicating with External Stakeholders Special Situations of Communicating with Internal Stakeholders Case Study 1. How Much Should We Say? Case Study 2. Getting Help When Needed Case Study 3. Adding Verbal Orders to Written Orders PART III. THE APPLICATIONChapter 10: Planning Strategizing and Systems Theory Strategizing and Planning The Strategizing Process Situational Analysis Internal Environmental Analysis External Environmental Analysis Formulating Strategy Implementing Strategy Strategic Control Strategic Marketing Core Concepts in Marketing Examples of Marketing Strategies Strategic Issues Management Case Study 1. No Time for Strategizing Case Study 2. A Response to Change Case Study 3. HSO Strategic Assessment Chapter 11: Organizing Designing the Organization Culture and Values Theoretical Background Formal and Informal Organizations Designing Interorganizational Relationships The Triad of Key HSO Components Organization of Select HSOs Diversification in HSOs and HSs The HSO/HS Environment Case Study 1. The Clinical Staff Case Study 2. State Allocation Decisions—Centralize or Decentralize Case Study 3. Physicians’ Unprofessional Behavior Case Study 6. CEO Salary versus Patient Care Chapter 12: Staffing Background Staffing HRM Activities Labor Relations Law and Unionization Self-service HR Foreign Workers Teams Virtual Workforce Social Media in the Workplace and in HR Personality Testing Outsourcing Some HRM Case Study 1. Today’s Workforce Case Study 2. The Photographer Who Posed as a Gynecologist Case Study 3. Doctor of Death Case Study 4. Let the Punishment Fit the Crime Chapter 13: Directing Directing as Leading: Defined and Modeled Work of Managers Management Functions, Skills, Roles, and Competencies Managers and Leaders: Are They Different? Ethical Responsibilities of Leaders Power and Influence in Leading Motivation Defined and Modeled Conclusions About Power, Influence, and Motivation in Leading Approaches to Understanding Leadership Toward an Integrative Approach to Effective Leading Case Study 1. Healthcare Executives’ Responsibility to Their Communities Case Study 2. The Young Associate’s Dilemma Case Study 3. Ethical Aspects of Leadership Case Study 4. Reluctant Leader Chapter 14: Controlling Monitoring (Control) and Intervention Points Control Model Levels of Control Control Considerations Control and CQI Control and Problem Solving Control and Information Systems RM and Quality Improvement Healthcare and Public Health Emergency Preparedness Control Methods Project Management Case Study 1. Centralized Printers Case Study 2. Healthcare Emergency Preparedness Case Study 6. Placing Imaging Services to Support ED Operations

    7 in stock

    £147.20

  • Digital Techniques for Documenting and Preserving

    Arc Medieval Press Digital Techniques for Documenting and Preserving

    4 in stock

    Book Synopsis

    4 in stock

    £159.97

  • Chasing Success – The Challenge for Nonprofits

    University of Cincinnati Press Chasing Success – The Challenge for Nonprofits

    7 in stock

    Book SynopsisA study of nonprofit administration, using the organization Every Child Succeeds as an example.Chasing Success follows the first twenty years of the organization Every Child Succeeds under the leadership of their former Executive Director turned author, Judith Van Ginkel. Every Child Succeeds is a regional nonprofit located in Cincinnati, Ohio that focuses on home visitation and support for parents from pregnancy through the first one thousand days of their newborn’s life. The organization was born in the 1990s out of widespread scientific evidence about the impacts of early childhood on development across the lifespan.Chasing Success uses the story of Every Child Succeeds as a case study for readers interested in the changing landscape of nonprofit administration. With the benefit of Van Ginkel’s years of experience in nonprofit management, this book offers concrete lessons about developing a new nonprofit, utilizing research and best practices, learning to be adaptable, and being accountable to stakeholders. Van Ginkel also explores how changing policies and funding priorities for larger national nonprofits and the state and federal governments can impact how regional nonprofits work to achieve their missions, an often underappreciated and under-discussed reality for many smaller organizations around the country.Trade Review"This significant book tells the nonprofit story through the unique lens of someone who was on the battlefield from day one. Van Ginkel provides a granular and utterly candid examination of nonprofit challenges. This case study is anchored in nationwide research and offers solutions. The narrative is lifted by real-life stories, well told. I was deeply engaged." -- John Pepper, Former CEO and Chairman, The Procter and Gamble Company"'None of us can save this world,' my father told us, but each of us should make a difference. This book of lessons learned and lessons shared deserves to be a must-read in building a real movement for the future of children and our republic. Cincinnati and Dr. Judith Van Ginkel show us how." -- David Lawrence Jr., Former Publisher, Miami Herald and Chair of The Children’s Movement of Florida"Lots of people want to change the world, but those who succeed use their time and resources wisely. In this practical and inspiring book, Van Ginkel shares how Every Child Succeeds shaped lives for the better in Cincinnati, and how nonprofit leaders can move beyond intentions to achieve real and lasting results." -- Laura Vanderkam, Author of Tranquility by Tuesday and 168 Hours"Dr. Van Ginkel's narrative is not just about one nonprofit—it's a profound lesson in nonprofit administration. Drawing from her extensive experience, Chasing Success offers invaluable insights into founding and nurturing a nonprofit, leveraging research and best practices, adapting to change, and upholding accountability to stakeholders. The book delves into the intricacies of navigating shifting policies and funding dynamics at both the national and regional levels—a perspective seldom explored yet crucial for the success of smaller organizations nationwide." -- Byron McCauley, Founder, McCauley Communications"This book is the compelling story of one small, but significant nonprofit founded to apply research to improve child outcomes in a metropolitan area. It is a story of leadership, innovation, and measurable results. Many lives were changed for the difficulty in maintaining funding and focus underscores the reality that neither government nor philanthropy understands or invests in what is needed to succeed. Einstein said that today's problems will not be solved at the same level as they were created. He was right." -- David R. Walker, Former Vice President and Comptroller, Procter & Gamble"Judy Van Ginkel's thoughtful book, Chasing Success: The Challenge for Nonprofits, offers candid and critical insights into the difficulties nonprofit leaders face, from funding, to scaling, to collaboration, to innovation, to assuring equity, and to listening to parent voices. I followed Van Ginkel's leadership to Every Child Succeeds (the case study for this book) and saw first-hand the excellence of every aspect of the program. I examined the compelling data from the Moving Beyond Depression innovation and waited for it to become a normal part of every home visiting program--which sadly it never did. How can programs that are the best in their class not flourish and become models in every state? The book raises important questions about how social services are delivered in this country and demands attention from policymakers and others. If we are serious about supporting parents who are raising the next generation, the challenges illuminated in this book must be addressed." -- Libby Doggett, PhD, former deputy assistant secretary for policy and education"In short, Every Child Succeeds (ECS) changed the course of early childhood home visiting. It’s partners have inspired and supported many, including me, in building regional and national platforms for research to inform evidence-based policy and practice. This book makes it possible for wider audiences to learn from ECS’s experience." -- Anne E. Duggan, ScD, professor emerita, Johns Hopkins Bloomberg School of Public Health"Chasing Success is an extremely important contribution to articulating and addressing the meta-issues faced by nonprofits seeking to improve their communities. Congratulations on a substantial contribution to the pragmatic literature on the care and feeding of the community-based nonprofit." -- Frank W. Putnam, MD, Professor of Clinical Psychiatry, UNC; emeritus professor of pediatrics at CCHMC"Van Ginkel’s Chasing Success shares invaluable wisdom from a 20+ year visionary leadership journey with Ohio’s Every Child Succeeds. For nonprofit and early childhood system leaders, funders, policymakers, and students, this long-term case study brings a unique perspective to the evolving challenges of leading an exemplary, community-serving successful nonprofit." -- David W. Willis, MD, FAAP Senior Fellow, Center for the Study of Social Policy"Van Ginkel paints a vivid and compelling picture of what it takes to lead a successful nonprofit. Her stories and lessons learned would be valuable to any CEO but are especially enlightening for those who lead nonprofits as she describes navigating a myriad of opportunities and challenges in her experiences." -- Jim Spurlino, CEO of Spurlino Materials and author of Business Bullseye"Van Ginkel astutely identifies challenges many nonprofits face when increasing community impact. She urges us to have courage, know what questions to ask, be part of the solution, and above all, always hold true to our missions. Van Ginkel offers valuable lessons for both new and experienced nonprofit leaders, funders, policymakers and students." -- Jennifer Frey, PhD. President and CEO of Every Child Succeeds

    7 in stock

    £22.80

  • Transforming the Next Generation Leaders: Developing Future Leaders for a Disruptive, Digital-Driven Era of the Fourth Industrial Revolution (Industry 4.0)

    Business Expert Press Transforming the Next Generation Leaders: Developing Future Leaders for a Disruptive, Digital-Driven Era of the Fourth Industrial Revolution (Industry 4.0)

    Book SynopsisA company’s leadership pipeline is expected to deliver its next generation of leaders who are capable of leading now. It is evident that conventional leadership development practices are no longer adequate. Organizations need to incorporate the next-generation leadership competencies globally in order to address the development needs of their rising leaders.The current digital transformation that underpins the Fourth Industrial Revolution (also known as Industry 4.0) has ushered in a new business environment that is fast, open, and responsive, resulting in a number of organizational and leadership challenges. How do organizations develop the next generation of leaders to meet these challenges? This book is designed to provide insights into an understanding of the best practices and contemporary approaches to the identification, assessment, selection, and development of future leaders of an organization with a focus on executive and transition coaching as a development tool.

    £21.80

  • Uses and Risks of Business Chatbots: Guidelines for Purchasers in the Public and Private Sectors

    Business Expert Press Uses and Risks of Business Chatbots: Guidelines for Purchasers in the Public and Private Sectors

    Book SynopsisThis world first summary of the evolution of 2D chatbots in websites, backends of portals and social media apps, and conversationally advanced 3D mixed reality cognitive interfaces, serves several purposes.It dissects some of the best-known case studies to emerge from the past two decades of tech giants launching the best chatbot, or supposedly the smartest, intelligent virtual assistant. From Microsoft’s Tay.ai to London’s Eugene Goostman claim to turing test fame, from the market dominating Amazon Alexa to Gatebox’s IoT innovation with its multi-cloned Japanese hologram girlfriend, this is the first ever history of bots.This book also touches on the Trump vs Clinton chatbot wars as well as the UK Labour Party’s dating site stunt, including references made to Facebook Messenger bots and the impact of the Cambridge Analytica scandal. Included in the book is a hands-on checklist and guidelines in for people wanting to buy or license bots for their companies and organizations. The author also outlines the possible use cases and key issues to consider when sourcing and commissioning your first botification project, with the fi nal chapters predicting where the future development – and development traps – might lie.In this easy-to-read overview, Tania Peitzker cites leading business intelligence and analyst firms’ research, and takes a deeper dive into the practical challenges of chatbots, including the obstacles and triumphs experienced by business chatbots.

    £26.55

  • Practicing Leadership

    Business Expert Press Practicing Leadership

    Book SynopsisLeadership is a universal phenomenon that has preoccupied scholars, politicians and others for centuries. In the management context leadership has been consistently identified as playing a critical role in the success or failure of organizations and some surveys have pegged almost half of an organization’s performance on the quality and effectiveness of its leadership team. Apart from organizational performance, researchers have consistently found a strong correlation between leadership styles and behaviors and the job satisfaction and performance of subordinates.When formal interest in the study of leadership first began in the 19th and early 20th centuries, the so-called “great man” theory, which assumed that certain individual characteristics or traits could be found in leaders but not in non-leaders and that those characteristics could not be developed but must be inherited, was quite popular and many assumed that leaders were simply “born and not made”. As time passed, however, the consensus within the community of leadership scholars and consultants shifted significantly to the current working proposition that while some people do indeed appear to be natural leaders from birth it is nonetheless possible for many others with sufficient desire and willpower to develop into a “leader” by following a continuous process of work, self-study, education, training and experience. Practicing Leadership is intended to serve as a guide to basic principles of leadership and begins with an overview of definitions and conceptions of leadership and then continues with discussions of the roles and activities expected from an effective leader; personality traits and attributes which can be learned and perfected by persons that aspire to leadership positions; styles of leadership, which encompass the strategies used by leaders to engage with their followers and leadership in developing countries.

    £21.80

  • Practicing Management

    Business Expert Press Practicing Management

    Book SynopsisA wide range of definitions and conceptualizations of “management” have been offered and it is often difficult for managers to fully and clearly understand their roles within the organization; however, managers striving for effectiveness and success would do well to invest time and effort into understanding the functions, roles and skills associated with the managerial position. As with definitions of management, researchers and commentators have developed a variety of lists of managerial functions. The consensus seems to be that managers can expect to be involved in planning, organizing, leading and controlling, and that these functions will be needed when working with a range of organizational resources including people, cash, physical assets and information. While the specific day-to-day activities of managers will vary depending on his or her place in the organizational hierarchy, he or she must nonetheless have the ability to understand the behaviors and feelings of the people who report to them, senior officials above them in the organizational hierarchy, other colleagues throughout the organization, and external stakeholders such as customers, supplier and regulators. In addition, managers must be able to maintain self-awareness and monitor their personal capacities for dealing with the stress of their jobs and engaging in activities that will further their career development. In order to be adroit practitioners of their craft, managers must understand certain basic concepts such as the functions, roles and skills associated with the managerial position; the different levels of managerial effectiveness and how they are measured; and the styles available to managers and the factors that determine which style might be preferred in a particular instance.Practicing Management includes guides on a wide array of topic relating to the practice of management including the roles and activities expected from an effective manager; specific skills which can be learned and perfected by persons that aspire to management positions; styles of management; management systems; organizational performance and effectiveness and managing in developing countries.

    £21.80

  • Management Skills for Clinicians, Volume II: Advancing Your Skills

    Business Expert Press Management Skills for Clinicians, Volume II: Advancing Your Skills

    Book SynopsisIn this second volume for clinicians who have transitioned into administration, we continue the journey to advance management skills. Developing business skills in hiring, human resource management, and financial management will help garner and administer the resources that support a team’s important work.Readers will learn to embrace conflict and handle it constructively, as well as deepen skills for developing personal and team member strengths to enhance performance and sustain success as a health care manager.

    £21.80

  • From Value Pricing to Pricing Value: How to Use Science, Psychology, and Systems to Attract and Retain Higher-Paying Clients for your Accounting Firm

    Business Expert Press From Value Pricing to Pricing Value: How to Use Science, Psychology, and Systems to Attract and Retain Higher-Paying Clients for your Accounting Firm

    Book SynopsisUnderstanding and applying the concept of “Pricing Value” is critical for today’s accountants—especially for self-employed accountants, CPAs, and small firms who primarily work with small business clients.This book will reveal how to understand, implement, and master the Pricing Value methodology. It will explain the solid academic research behind this approach, discuss how to avoid common pitfalls, and demonstrate step-by-step how to implement the methodology in a practical and persuasive way.

    £21.80

  • Cross-Cultural Leadership Studies

    Business Expert Press Cross-Cultural Leadership Studies

    Book SynopsisLeadership is a universal phenomenon that has been consistently identified as playing a critical role in the success or failure of organizations. This book begins with an overview of the history and evolution of leadership studies and traces some of the major “schools” of leadership studies that have attracted the interest of researchers since the 19th century. Also discussed are the various theories and models of leadership that have emerged over that period.The author introduces cross-cultural leadership studies and then discusses cross-cultural competencies of global leaders, which are the practical applications of the information available from the researchers to the day-to-day activities of leaders in business organizations around the world. Finally, the book assesses the research on cross-cultural leadership, culture, and leadership in developing countries.

    £21.80

  • Introduction to Business: A Primer on Basic Business Operations

    Business Expert Press Introduction to Business: A Primer on Basic Business Operations

    Book SynopsisDo we need yet another textbook on business fundamentals when every publishing house has stacks of such books ready for sale? No, we do not need another standard textbook. What we need is a new kind of teaching tool that at once accommodates the modern-day classroom and exposes new century students to the contemporary world of global capitalism in which today’s businesses operate.In primer form, Dr. Patrice Flynn clarifies the functional areas of business, a term used to describe what every businessperson needs to understand to be successful, from entrepreneurship to small business development, legal structure, going global, finance, big data, marketing, management, and more.This primer demonstrates how a master teacher teaches new century students, thus giving supremacy to pedagogy along with rigorous content. The primer can be used with both business students and the growing number of nonbusiness students interested in learning how business works before entering the world of work. Every student will come away not only with a sense of the business areas that pique their interest but also with a deeper understanding of business from which to craft next career steps.

    £21.80

  • From Vision to Decision: A Self-Coaching Guide to Starting a New Business

    Business Expert Press From Vision to Decision: A Self-Coaching Guide to Starting a New Business

    Book SynopsisMoney cannot buy happiness, but a solid, profitable business can enable you to wake up each morning looking forward to the work you have to do. If you dream of owning your own small business because you want autonomy, freedom, meaning, and purpose, this book is for you. This is a self-coaching guide and a practical workbook. At the end of each thought provoking chapter you will find tools to help you with your business analysis, techniques for greater creativity, information about your brain and how it works and powerful questions to lead you to a fuller understanding of yourself and your business. Do you feel called to be an entrepreneur but hesitate because you do not know what to do? This book will help you find your way through the small business startup maze. The self-coaching exercises in this book are designed to move you from frustrated dreamer to becoming an action-oriented and business leader. All you need to do now to create a clear, low risk vision for building a profitable business is to read this book, do the exercises, and create your plan.

    £21.80

  • Be Different!: The Key to Business and Career Success

    Business Expert Press Be Different!: The Key to Business and Career Success

    Book SynopsisThe fundamental goal of any business is to be different—to be better than those with whom it is competing. Every company should be on a journey to be the preferred provider of products or services to its markets by offering a great customer/client experience. A preferred provider is the company that customers and clients preferentially want to do business with, and often can charge a premium for what they provide.The fundamental goal of any individual is to be different—to be better than those with whom they are competing for that next job, whether internally or externally at a new company. Their goal is to demonstrate to the hiring manager that they are the best choice for that position. This book teaches how to be different. It is based on personal experience serving in the trenches as a CEO as well as a director on public, private and nonprofit boards.

    £21.80

  • The Olympic Sports Economy

    Business Expert Press The Olympic Sports Economy

    Book SynopsisEvery two years, the Olympics wins world attention with contests and celebrations. The success story of the world’s most watched event, best recognized symbols, and most enduring brand has many valuable lessons for the business world. An entire constellation of talent and teams works behind the scenes to strengthen the Olympics and keep it relevant in a changing world. Veteran sports business journalist and MBA Max Donner gives readers a useful guide to the key success factors that make the Olympics an exceptional institution.The Olympic Sports Economy incorporates exclusive case studies and reports from sports management conferences to illustrate the most important business practices and trends of the Olympics today. The text also reports objectively about recent controversies and challenges, as well as ways that readers can explore constructive solutions. The Olympic Sports Economy highlights the role the Olympics has played as a model for over six-hundred other international multi-sport competitions and introduces ideas from important trends in Olympic sports that can also benefit other organizations.

    £21.80

  • The Entrepreneurial Adventure: Embracing Risk, Change, and Uncertainty

    Business Expert Press The Entrepreneurial Adventure: Embracing Risk, Change, and Uncertainty

    Book SynopsisThe Entrepreneurial Adventure is perfect for anyone with an interest in business or with aspirations to start their own business.The author outlines key principles of the entrepreneurial adventure and the business world, bringing it to life using case studies. This book contains useful and practical information about business and entrepreneurship gives a robust understanding of the theory and real-world implications of running a successful business. It describes and explains the whole process from understanding the implications and risks, the start-up stage through to future expansion. The authors clearly demonstrate that if the good business habits and practices described in this book are followed consistently, you really will achieve entrepreneurial success and the opportunities that come with it.

    £21.80

  • Level-Up Leadership: Engaging Leaders for Success

    Business Expert Press Level-Up Leadership: Engaging Leaders for Success

    Book SynopsisLevel Up Leadership is the first book with applied leadership development in one comprehensive read.Sharing knowledge gained by the author for over twenty years, this book will change your way of thinking about leadership in a profound and advantageous way. is the first book with applied leadership development in one comprehensive read, gained by the author over twenty-years. This book will change your way of thinking about leadership in a profound and advantageous way. How? The book is designed to train your mind to think and act as an authentic leader. Your professional demeanor will enhance as you master the six factors covered in this book.There are a plethora of leadership competencies that can be mastered. However, this book focuses on six that every leader must master to be successful. In addition to the seven chapters, four complimentary case studies apply your knowledge and leadership competency. Engaging leaders for success begins with your own personal skill development. Aspiring leaders will learn to develop skills that followers are eager to learn. Do not waste another moment, buy this book and watch your skills increase exponentially.The additional resource materials are expansive. Make this day be the day that you begin to earn the credential of executive leader. After reading this book, you will become a certified leader. Read it then contact me. I guarantee it!

    £26.55

  • How to Navigate Strategic Alliances and Joint Ventures: A Concise Guide For Managers

    Business Expert Press How to Navigate Strategic Alliances and Joint Ventures: A Concise Guide For Managers

    Book SynopsisOrganizations, large and small, are realizing the importance of collaborations to achieve their business objectives. Organizations to create independent and joint values are entering into strategic alliances with their suppliers, customers, and even their competitors. Every alliance follows a lifecycle and decisions have to be taken by executives at each stage. Anticipated revenues and other sources of financial value remain unrealized if inadequate decisions are taken and alliances fail or under perform.This book takes readers across the different stages of an alliance lifecycle and, through practical incidents, discusses and debates on the decisions to be taken. The book also demonstrates the various challenges faced by executives in an alliance. This book is perfect for managerial executives who are contemplating proposing a strategic alliance for their organizations or are part of an organization juggling various ongoing alliances, alliance managers, and business development professionals. In short, the content of the book should be of interest to anyone for whom alliances are a topic of interest.

    £25.16

  • Process-Oriented Healthcare Management Systems: Development, Use, and Maintenance for Patient-Safe Healthcare

    Business Expert Press Process-Oriented Healthcare Management Systems: Development, Use, and Maintenance for Patient-Safe Healthcare

    Book SynopsisWhen people need healthcare, few worry about being harmed by someone from the medical team making a mistake. Unfortunately, mistakes do happen, and many of the adverse events are not only serious but also preventable. Many countries struggle with top-heavy systems, in which decisions are made about how care is provided by those who are far from experienced in caring for patients. This must change. Professionals at the sharp end need support, structure, and help organizing necessary information to create a safe culture, a learning environment, and safe patient care—all at lower costs.This handbook provides tools for designing a structure for a management system, as well as the tools for documenting processes within it. The starting point is based on current safety research.The book is designed for medical professionals, managers, project members, politicians, public officials, and executives—all who work with patient safety matters. The content shows a new way to healthcare management, presenting an alternative approach together with concrete advice on how healthcare executives and practitioners can begin to think and act differently in order to provide safe healthcare.

    £23.70

  • Three Key Success Factors for Transforming Your Business: Mindset, Infrastructure, Capability

    Business Expert Press Three Key Success Factors for Transforming Your Business: Mindset, Infrastructure, Capability

    Book SynopsisThere are many different change management models–some are very complex, others are not very effective. With the MIC (mindset, infrastructure, capabilities) model there is an easy-to understand and easy-to-use model presented that has proven itself many times over in practice. It is useful in both private and business settings, in both large transformation projects as well as smaller change projects. Every change requires the right mindset, the right infrastructure, and the necessary capabilities.MIC comes from practice and is for practice.This book is aimed at consultants and managers, HR managers, and project managers who need to lead or implement change programs. Executives and their teams will benefit from the book as much as individuals who want to change or face change in their lives. Finally, it addresses all those who watch the changes of our time and are curious to understand more deeply how changes do not have to be passively endured but can be actively understood and lived as an opportunity.

    £26.55

  • Hiring for Fit: A Key Leadership Skill

    Business Expert Press Hiring for Fit: A Key Leadership Skill

    Book SynopsisA key skill for any leader is the ability to hire a great team, and this skill requires a considerable depth of knowledge of the complex subject of fit. Most organizations talk about the need to hire for fit, but many go about hiring in the wrong way because their leaders don’t fully understand the concept of fit.Hiring for Fit goes to the heart of what fit really means and provides expert insight for anyone involved in making hiring decisions. The author studied the personality traits and attributes of successful hires and developed a comprehensive system to hire the right fit for any role. The entire process is an application of her unique Trait Alignment Protocol (TAP), which is the key to identifying fit and maintaining fit over the long term.By applying the thorough and practical fit strategy described in the book, leaders will gain expertise in the complex subject of fit, replace seat-of-the-pants hiring with a reliable process, gain confidence in assessing a candidate’s fit, make well-founded hiring decisions that avoid common hiring pitfalls, and pave the way for effective employee retention and advancement and for succession planning.

    £23.70

  • Innovative Selling: A Guide to Successful Corporate Professional Selling

    Business Expert Press Innovative Selling: A Guide to Successful Corporate Professional Selling

    Book SynopsisInnovative Selling is a unique book for corporate sales professionals and their sales leaders about how to prepare, manage, cope, and succeed at corporate global sales.Recent research has discovered concerning underlying discontent with professional sales people who represent global sales organizations. This book assists the sales professionals with navigating the dilemmas and pitfalls that confront today’s corporate sellers so they emerge at the other end mentally healthy, skilled, and sane.The book also tackles and simplifies the basic steps of the overall sales process, territory planning, and product training, so as to ultimately improve your sales results.Many sales people today are looking for a simple and concise book to guide them through the corporate sales process–this is the book for you.

    £28.45

  • Sustaining High Performance in Business: Systems, Resources, and Stakeholders

    Business Expert Press Sustaining High Performance in Business: Systems, Resources, and Stakeholders

    Book SynopsisMany books and articles have been written about how firms can achieve and sustain high performance. They typically focus on a particular aspect of the firm such as its culture, resources, leadership, ability to learn, human resources practices, or communications systems. Often the very firms that are used as examples of high performance are no longer high performing even a few years later.In contrast, this book asserts that it is the efficiency and effectiveness of a firm’s entire value creating system that determines its performance over the long term. Systems theory is used as an integrative mechanism to combine the best ideas from industrial organization economics, the resource-based perspective, and stakeholder theory.Based on this theoretical foundation, tools are provided for conducting in-depth, detailed analyses of each part of a firm’s value creation system and its effectiveness in contributing to the total stakeholder value created by the firm. Systems assessment based on this information then leads to the development of strategies, including specific initiatives for overcoming weaknesses in the system and for creating new value for stakeholders. The book also provides guidance for developing detailed plans and a strategic control system to make sure strategies and initiatives are implemented. An underlying theme is that the purpose of a firm is to create value for its stakeholders: customers, employees, shareholders, suppliers, and the communities in which the firm operates. This book provides a concise, yet complete guide for strategic management.

    £25.16

  • Business and the Culture of Ethics

    Business Expert Press Business and the Culture of Ethics

    Book SynopsisEthics are not the same as morals. They are contextual and apply to specific relationships. This work explores business ethics as applied in a modern context including data management, corporate social responsibility, media ethics and government ethics. Drawing on the work of philosophers, the work is nonetheless contemporary and practical.

    £26.55

  • Creating A Business and Personal Legacy

    Business Expert Press Creating A Business and Personal Legacy

    Book SynopsisWorldwide, there is a growing interest on how to uncover one’s true purpose in life and legacy. It is a subject that crosses the minds of everyone regardless of geographic location, gender, age, or occupation. Using fictional, but highly plausible stories, this short book crystalizes key ideas on how to create a lasting business and personal legacy. With rising cases of depression resulting from personal and career challenges, this book provides refreshing perspectives on how to find new meaning and happiness in one’s life while making a relevant and lasting impact.

    £23.70

  • Business Expert Press Leadership In Disruptive Times

    1 in stock

    Book SynopsisDisruption is happening everywhere and in every aspect of our lives. It is happening at a scale and speed that is unprecedented in modern history, impacting diverse industries, from financial services to retail, media, logistics and supply chain, manufacturing, education, professional services, and life sciences. Leaders are finding it challenging to navigate the near-insurmountable challenges resulting from the impact of these disruptive events on their organizations.The right leadership is critical for organizations to thrive in a disruptive business environment. How should we define leadership in such an environment? Are the current leadership practices and competencies still relevant in the face of such disruption? What are the attributes of a “disruptive digital leader”? How can leaders set themselves up not only to survive but also to thrive in navigating the challenges of disruptive events and crises?This book provides insights into an understanding of disruptive leadership. It explores the key success factors for digital transformation of organizations in the highly disruptive, increasingly VUCA-driven era of the Fourth Industrial Revolution (also known as Industry 4.0). The book also examines the fundamental qualities of disruptive leadership that would distinguish successful leaders as they guide their organizations through the impact of the COVID-19 pandemic and the digital transformation at the workplace.

    1 in stock

    £34.15

  • A Cynic’s Business Wisdom: Winning Through Flexible Ethics

    Business Expert Press A Cynic’s Business Wisdom: Winning Through Flexible Ethics

    Book SynopsisA Cynic’s Business Wisdom is an entrepreneur’s manual from the edgy perspective that cynicism teaches us to have a healthy respect for the unexpected. It equips us to effectively deal with real-world business challenges and capitalize on opportunities. Essentially, it is the flip side of all those “instant-gratification-sugar-coated-success-guaranteed-get-rich-overnight” books. This manual is a keen reflection of converting collegiate knowledge into actions that are intended to give you an advantage in dealing with people, selling, networking, negotiating, managing, and controlling every business situation you find yourself in. It responds to questions posed and issues raised by entrepreneurs, academics, trainers, mentors, and businesspeople over all my years delivering business consulting, and expounds on my advanced business workshops, and on my very own business ventures. Business often is not pretty. Business is not always fair. People are out to win at virtually any cost. Those footsteps you hear are a constant reminder that you have a target on your back. Flexible business ethics are part of empowering you to play by your own rules, recognize that business is a game, nobody owes you a break, there are no black-and-white norms, and that business ethics are flexible. Understand how to play the game to win.

    £25.16

  • Stakeholder-led Project Management: Changing the Way We Manage Projects

    Business Expert Press Stakeholder-led Project Management: Changing the Way We Manage Projects

    Book SynopsisIf stakeholders matter, then they must make a difference in the way we plan structure and execute projects. Do they matter on your projects? This book provides a stakeholder-centered analysis of projects and explains which identification, analysis, communication, and engagement models are relevant to different types of projects: from an office move to IT enterprise change to transformational business change and complex social change. Using case studies from around the world, it illustrates what goes wrong when stakeholders are not engaged successfully and what lessons we can learn from these examples. In this second edition, we also look at the impact of Agile practices on the stakeholder management process. What changes in approach can we anticipate, and what practices must continue regardless of the product development life cycle adopted? Key models introduced include: Role-based and agenda-based stakeholders; The stakeholder-neutral to stakeholder-led project continuum; The extended stakeholder management process; Purposeful communication—the six whys model for communication; The principles of stakeholder engagement; Stakeholder engagement in an agile world.

    £25.16

  • TAP Into Your Potential: How to Think, Act, and Practice Like an Entrepreneur

    Business Expert Press TAP Into Your Potential: How to Think, Act, and Practice Like an Entrepreneur

    Book SynopsisThere are many books on entrepreneurship available in the market today, but very few speak to the mindset and philosophy required. This book focuses on the concepts, mindset, philosophy, and qualities of entrepreneurship. The author provides guidance and suggest helpful activities at the end of each chapter to inspire the reader to take positive steps toward entrepreneurship. It will teach the reader how to Think, Act, and Practice like an entrepreneur. The book will not only show you how to do it, but it will also provide first-hand accounts and personal experiences and details of how I did it, including the hurdles I encountered and how I overcame them. I wish to share those with you in the hopes that it makes your path toward entrepreneurship easier, and your successes greater, than mine.

    £26.96

  • Negotiation Booster: The Ultimate Self-Empowerment Guide to High-Impact Negotiations

    Business Expert Press Negotiation Booster: The Ultimate Self-Empowerment Guide to High-Impact Negotiations

    Book SynopsisTo successfully conclude a business conversation, negotiation skills and tactics are not enough. If you enter a negotiation with fear, self-doubt or lack of conviction, you will not win no matter how well tactically you have been trained. Negotiation Booster is a novel approach leveraging the task related aspects of a negotiation with the underlying factors, such as emotions, ego, and stress. Negotiation Booster is the ultimate guide to winning negotiations through self-empowerment. By bridging the strategic aspects with a self-management booster, the book will help you develop strategies for thriving in your negotiations. Negotiation Booster draws from interdisciplinary sources. It equips the reader with cutting-edge insights into the key negotiation concepts, fundamental negotiation strategies, communication skills, perception and impression management techniques, the determinants of desired outcomes, and the issues that negotiators face internally and externally in the negotiation process.

    £25.16

  • Agility: Management Principles for a Volatile World

    Business Expert Press Agility: Management Principles for a Volatile World

    Book SynopsisAgility: Management Principles for a Volatile World is required reading for anyone managing individuals in small to medium-sized businesses, large corporations, non-profit organizations, and government offices. Now is an opportune time for managers to become more agile and shift their position from one of planning, organizing, staffing, directing, or controlling to one of being a curator, architect, conductor, humanist, advocate, and pioneer. To help the reader increase their self-awareness Agility provides a list of principles, questions, and exercises.

    £25.16

  • Families, Mobility, and Work

    Memorial University Press Families, Mobility, and Work

    Book Synopsis

    £22.49

  • Leaderspritz – The Interpersonal Leadership

    Presses Polytechniques et Universitaires Romandes Leaderspritz – The Interpersonal Leadership

    Book SynopsisSuccessful leaders tend to have one thing in common: They are experts in social interaction. They express themselves clearly and effectively, understand their colleagues, and adapt to all situations. A leader needs to not only be able to inspire, motivate, and convince those around them, but also listen, be attentive, and adapt to their coworkers. It is by combining these skills that the authors of this book have come up with the Leaderspritz: an interpersonal leadership cocktail. Written by experts in the field of leadership education in universities and corporations, Leaderspritz is based exclusively on scientific research. Whether a person is currently in a leadership position or about to become a leader, this accessible, interactive reference, which is rich in empirical results, anecdotes, scientific theories, and practical tools, will allow them to improve their skills and successfully carry out their responsibilities.Table of ContentsAn Introduction to Leaderspritz: A Scientific Cocktail1 Why Are Leaders Important?2 The Fourteen-Billion-Dollar Question3 The Science of Communication4 Can We Trust Our Brains? Heuristics and Stereotypes5 Listening Skills6 Being a Good Leader7 How to Give a Killer Presentation8 How to Organize an Effective Meeting9 How to Manage Conflicts A Lesson in Diplomacy10 How to Negotiate An Interaction with Four Principles11 Giving Constructive Feedback12 Your LeaderspritzReferencesThe Authors

    £25.00

  • Leadership without Ego: How to stop managing and

    Springer Nature Switzerland AG Leadership without Ego: How to stop managing and

    Book SynopsisIf you take a chain, pile it up and then push it, what direction will it go? Nowhere you can predict and not very far. If you take it by the end and pull it, which way will it go? It will follow you. Leadership is not about what sets you apart from those you lead—it’s about what binds you together. It is not about controlling others—it’s about trusting others. It’s not about your achievements—it’s about unleashing your team’s greatness. In short, leadership really isn’t about you—it’s about your people. Take Bob Davids, co-author of this book and successful leader of six businesses in fields as diverse as engineering and winemaking. His achievements often came thanks to being able to refrain from acting when others might have found intervening irresistible. By trusting his employees to be better than him in their area of responsibility and letting them act, Bob unleashed the human greatness that no one else—including employees themselves—suspected. Yet to lead without acting does not mean doing nothing. It means creating conditions in which things happen by themselves. Leadership Without Ego is about a transformation of the concept of leadership in the past two decades: a change of beliefs about how best to lead, along with radically different leadership practices. The ideas in this book have already changed the fortunes of hundreds of businesses and the lives of tens of thousands of employees. They can do the same for your business, your people—and you.Table of ContentsArrows.- Beach Vs Seminars.- Better.- Bosses Vs Leaders.- Bullshit.- Caltech Tools.- Cars, Etc..- Coffee.- Common Sense.- Communication.- Communication, As Glue.- Control, Cream.- Culture & Trust.- Culture Of Responsibility.- Decisions, Stealing Them.- Difference.- Discipline.- Dogs.- Down, Lie.- Dual Standards, Or No-One Is Special.- Eagles.- Ego, Generals' And Presidents.- Equality.- Excuses.- Evil.- Exit To Start.- Fun Killers.- Generalities.- Getting Out Vs Getting In.- Growing, From Within.- Hands, Ripping It From Yours.- Holding Back, Not To.- Honesty, The First Step To Being A Leader.- Hourglass.- Idiots, The Virtues Of.- Idiots, Making Them.- Ingredients & Inventory.- Ink, Free.- Inspirations Vs Perspiration.- The Instant They Leave.- Intellectualizing By Floating.- Job Interviews.- Karma.- Keeping The Culture.- Kicking A Baby Bird.- Kicking, In The Rear Vs In The Front.- Lateness, Chronic.- Learning From My Mistakes.- Lesson, Father's.- Limits To Thinking... In Handcuffs.- Listening And Creativity.- Listening And Ideation.- Loop Closing.- Love Vs Respect.- Low Sights.- Lunatic.- Lying.- Making A Person Better.- Marketing Your Creativity.- Mbwa Is Better Than Mba.- Meetings, Knocking The Edge Off Them.- Mistakes.- Morale Soup.- Motivating, The Impossibility Of.- Motivational Diapers.- Motivational Diplomat.- A Natural.- Negotiating Up.- A Negotiation Technique - Fishing Vs Working.- Negotiation, Two Tools Of.- Nine Men And A Baby.- Number 2.- Officer, Chief Entertainment.- One Percent Exception, Getting Emotional.- Open Book.- Overplanning.- Outstiders.- Pay, Don't Screw It Up.- Paying Attention.- Paying For (Self-)Improvement.- Performance Reviews.- Personnel Chances.- Privilege.- Product Development Tube.- Question, Asking The Right One.- Quitting.- Quitting, Part Ii.- Reaching The Pinnacle.- Readers Of Bullshit.- Real Job Of The Ceo.- Real Life.- Reporting, By The Ceo.- Responsibility, With Authority.- The Right Quality.- Risk.- Running To Your Enemies - Cu Stick.- Saturday Off.- The Secret Of Becoming A Ceo.- The Senses, Influencing Them.- Sharing Gains.- Sharing Vision.- Shoeboxes.- Shotgun Innovation.- Size & Fun.- Size.- The Smallest Component.- Spilt Milk Syndrome, Double Bind.- Spread Of Information.- Starting A Business.- Stifling Gm.- Stink.- Success And Fun.- Suits.- Supplier - A Better Dog.- Sustaining Growth.- The S-Word.- The Tank Factor.- Tap-Dancing Whores.- Theory X.- Things We Cannot Do.- Time Horizon.- Time To Get Away.- Tired Giants.- Together, In The Garden.- Ton Of Money.- Top Guy.- Trademarks, Not Patents.- Trick Question.- T.C..- Trouble Time.- Trouble With The Ceo.- Trout.- Trust And Contracts.- Ultimate Power.- Uncontrollable Directors.- Unions.- Universal People.- Visionary Vs Accountant Ceos. Visionary Vs Enterpreneur.- Utopia Doesn't Last.- Video, Joies De (Life, Pleasures Of).- Wives And Dual Ladders.- Winemaking Isn't A Hobby.- Wings.- Winning, What It Means.- Worries Hang On Your Key Ring.- Wrong Hands.- X-It Strategy.

    £26.59

  • Supply Chain Finance: Integrating Operations and

    Springer Nature Switzerland AG Supply Chain Finance: Integrating Operations and

    1 in stock

    Book SynopsisThis textbook presents a coherent and robust structure for integrated risk management in the context of operations and finance. It explains how the operations-finance interface jointly optimizes material and financial flows under intricate risk exposures. The book covers financial flexibility, operational hedging, enterprise risk management (ERM), supply chain risk management (SCRM), integrated risk management (IRM), supply chain finance (SCF), and financial management of supply chain strategies. Both qualitative and quantitative approaches – including conceptualization, theory building, analytical modeling, and empirical research – are used to assess the value creation by integrating operations and finance. “This book provides a comprehensive description of the interactions between finance and operations and of how managers can best make decisions in recognition of these effects.” John R. Birge, University of Chicago“Supply chain finance is an emerging area where innovations can unlock great values to complement the advances in information and physical flows of supply chain.” Hau L. Lee, Stanford University“This book provides an excellent overview of supply chain finance and its most recent advances.” Jan A. Van Mieghem, Northwestern University“This book is indispensable for advanced students as well as practitioners when looking for a pedagogical sound and scientific rigorous approach to Supply Chain Finance.” Ralf W. Seifert, IMD/EPFL“The book advances our knowledge on the interface between operations and finance and provides managerial guidelines for effective risk management in the supply chain.” Xiande Zhao, CEIBSTrade Review“The book provides a comprehensive description of the interactions between finance and operations in the management of firms by also providing tools for best making decisions in the field. … The book can be very useful for students, practitioners and academics, as well as researchers and global managers, who can find in it valuable insights and directions for further investigation.” (Doina Carp, zbMATH 13.93.90.003m, 2018)Table of ContentsIntroduction to Operations-finance Interface.- Capital Structure and Financial Risk Management.- Supply Chain Risk Management.- Integrated Risk Management in Multinational Corporations.- Integrated Risk Management with Capacity Reshoring.- Supply Chain Finance.- Managing Supplier Financial Risk with Pre-shipment Finance Instruments.- Research Overview of Operations-finance Interface.

    1 in stock

    £66.49

  • Chances and Risks in Construction Management and

    Springer Nature Switzerland AG Chances and Risks in Construction Management and

    1 in stock

    Book SynopsisThe book outlines the processes of calculating and critically reviewing construction costs and times for clients and contractors in different project phases. Any project or structural analysis should yield accurate information on times, costs, and prices. The related database is more or less uncertain depending on project complexity and the circumstances of work performance. It is thus recommended to use ranges of key input parameters. This approach consistently considers uncertainties within a holistic project view, thus enhancing the plausibility and validity of specific values. Only the integration of probabilistic methods will allow for calculating and graphically representing the chance/risk ratio as a crucial project variable ultimately influencing the entire business. This book examines the systemic modeling and consideration of uncertainties when determining construction costs and times, and life-cycle costs. It contains detailed descriptions of other decision-making processes, including project preparation and planning (developer calculation, soil survey, cost estimate), work preparation (costing, pricing, construction time evaluation, resource identification, comparison of construction methods, bid analysis, contract award), and project execution (site logistics, construction method selection, construction process planning, work coordination, sourcing, determination of additional costs, trend analyses), as well as for project portfolio management as a tool relevant to all phases.Table of ContentsChapter 1: Introduction.- Chapter 2: Basics.- Chapter 3: Data, Information, Knowledge, and BIM.- Chapter 4: Management of Chances and Risks.- Chapter 5: Applying the Management of Chances and Risks to Project Phases.- Chapter 6: The Fundamentals of Monte Carlo Simulations.- Chapter 7: Application of Monte Carlo Simulations.- Chapter 8: Influence of Project Lead Time and Construction Time on Project Targets.- Chapter 9: Worked Examples – Client.- Chapter 10: Worked Examples – Contractor.

    1 in stock

    £123.49

  • Designing Sustainability for All: The Design of

    Springer Nature Switzerland AG Designing Sustainability for All: The Design of

    1 in stock

    Book SynopsisThis open access book introduces design for Sustainable Product-Service Systems (S.PSS) and for Sustainable Distributed Economies (S.DE). These are introduced as technical and operative tools for the development of a new generation of designers, responsible and capable of designing environmentally, socially and economically sustainable solutions, accessible to all. The book provides a comprehensive framework and also practical tools to support the system design for sustainability process. It overviews methodologies, tools and strategies for Sustainable PSS design applied to Distributed Economies (DE) and provides strategies and design guidelines. All of these are highlighted and expanded upon with international case studies.Table of Contents

    1 in stock

    £42.74

  • Masterpieces of Swiss Entrepreneurship

    Springer Nature B.V. Masterpieces of Swiss Entrepreneurship

    Book Synopsis

    £42.74

  • Knowledge Management and Learning Organizations

    Springer Nature Switzerland AG Knowledge Management and Learning Organizations

    1 in stock

    Book SynopsisThis book focuses on knowledge management and learning organizations, showing how they realise entrepreneurship and innovation. Understanding knowledge management as the process of creating, sharing and managing an organization’s information and knowledge, and focusing learning organizations in their collaborations to promote continuous learning are two issues that are critical to the organizational success. As such, this book offers insights into the topic and the appropriate use of the tools and strategies that drive competitive organizations operating on an international or transnational scale.Table of ContentsFactors affecting knowledge management and learning: Exploring the role of diversity, inclusion and organizational citizenship behavior.- Knowledge codification.- Knowledge management: To share or not to share.- Knowledge transfer: An emerging element of a learning organisation in family businesses.- Corporate memory system: Key for experienced based management.- Knowledge management: Looking for success profiles.- The misconception between organizational learning and knowledge management.

    1 in stock

    £113.99

  • Geopolitical Risk, Sustainability and

    Springer Nature Switzerland AG Geopolitical Risk, Sustainability and

    1 in stock

    Book SynopsisMany emerging market countries are bank-based economies and are increasingly affected by geopolitical risks, U.S. dollar dynamics, regulations, preferential trade agreements (PTAs), MNCs (that often function like international organizations), social networks, labor dynamics, cross-border spillovers and the inefficient expansion of formal/informal microfinance. Country risks, informal economies (that account for 20-50 percent of the national economy of many emerging market countries), investor protection, enforcement commitment, compliance costs, sustainability (environmental, social, economic and political sustainability), economic growth, political stability, financial stability, geopolitical risk, social networks, household economics, inequality and international trade outcomes can vary dramatically across many DECs and LDECs due to these phenomena. The COVID-19 pandemic has illustrated the many problems inherent in political systems, economic policy and governments’ emergency powers during pandemics/epidemics and economic/financial crisis.This second volume focuses on geopolitical risks that are intertwined with constitutional political economy and labor issues, alongside addressing some of the financial and constitutional crises that occurred in Europe, Asia and the U.S. during 2007-2020. This book provides analysis of complex systems and the preferences and reasoning of state/government and corporate actors in order to develop better artificial intelligence and decision-system models of geopolitical risk, public policy and international capital flows, all of which are increasingly important decision factors for investment managers, boards-of-directors and government officials.Table of Contents​Chapter 1. IntroductionChapter 2. Sustainable Growth, Financial Stability and the Failure/Unconstitutionality of the Dodd-Frank Act (USA) (and Similar Statutes Such as the Pre-2020 European Union Sustainable Growth Regulations)Chapter 3. Economic Psychology, Geopolitical Risk and The Unconstitutionality of Private-Sector Credit RatingAgencies, Ratings Opinions and Government Bailouts/Bail-insChapter 4. International Constitutional Political Economy and Sustainability Issues Inherent in Accounting andDerivatives Standards-Setting OrganizationsChapter 5. Unconstitutionality and Failure of Sarbanes-Oxley Act, and the PCAOB (USA) and Similar InstitutionsChapter 6. Complex Systems, Pandemics/Epidemics and the Welfare-State,Part-1: “Policy-Contagion” And Cross-Border SpilloversChapter 7. Complex Systems, Pandemics and the Welfare State,Part-2: Constitutional Political Economy, Complianceand Constitutional Contagion Issues

    1 in stock

    £104.49

  • True Profit!: No Company Ever Went Broke Turning

    Springer Nature Switzerland AG True Profit!: No Company Ever Went Broke Turning

    5 in stock

    Book SynopsisReal profit after taxes is the most important management target. Profits are the cost of survival and the creators of new value. In this book, celebrated management thinker Hermann Simon brings clarity to the jungle of profit concepts and balance sheets. He sheds light on the performance of numerous companies and industries in international comparison and looks at the key profit drivers: price, sales and costs. Hermann Simon derives practical consequences from his astute analysis and offers a convincing guide to profit-oriented and sustainable corporate management! The book pleads for a reconsideration of profit as the guiding concept of management and entrepreneurship, and it showcases how profitability can ensure the long term health of a business. Questioning the fact/dilemma, why more than 80 percent of companies in the US are going public have never turned a profit, this book is invaluable inspiration and a powerful guide for responsible and resilient managers and entrepreneurs. Table of Contents​Chapter 1. Profit: What Is It?- Chapter 2. In Search of Profit.- Chapter 3. The Goal.- Chapter 4. The Ethics of Profit.- Chapter 5. Diagnosis and Therapy.- Chapter 6. Profit Driver: Price.- Chapter. Profit Driver: Sales Volume.- Chapter 8. Profit Driver: Cost.

    5 in stock

    £22.49

  • Political Marketing and Management in the 2020

    Springer Nature Switzerland AG Political Marketing and Management in the 2020

    3 in stock

    Book SynopsisThis book is the second volume in the Palgrave Studies in Political Marketing and Management series to focus on political marketing and management in New Zealand’s general elections. Co-edited by political marketing experts Edward Elder and Jennifer Lees-Marshment from the University of Auckland, and with contributions from academics and practitioners, this book covers topics including political strategy, Vote Compass, market research, political branding, delivery marketing, targeting and political communication. Importantly, this book looks at the use of political marketing and management during a global health crisis, the COVID-19 pandemic. In doing so, this book provides valuable insights into political marketing and management in practice, not just for New Zealand, but for political leaders, parties and campaigners around the world. Table of ContentsChapter 1 - Introduction: Political Marketing & Management in New Zealand, 2017-2020Chapter 2 – Vote Compass 2020 Part 1: Public Views on Policy and Leadership Chapter 3 – Labour and National’s Market-Orientation in 2020 Chapter 4 - Communicating Market-Oriented Leadership During the COVID-19 Pandemic Chapter 5 – Delivering in Government Chapter 6 – Targeting Party Policies and Target Demographics Chapter 7 –Targeting in Political Adverts by Major and Minor Parties social media Chapter 8 - Political Marketing and Management in Practice: The Practitioner Perspectives Chapter 9 - Conclusion

    3 in stock

    £52.24

  • Water Risk and Its Impact on the Financial

    Springer Nature Switzerland AG Water Risk and Its Impact on the Financial

    5 in stock

    Book SynopsisWater risks, including the lack of access to fresh water for personal and industrial use, droughts, floods, and water contamination, are problems that are not new, yet, they are amplifying in the face of climate change, population growth, and rapid economic development. Properly identifying, measuring, and managing these risks as well as taking advantage of related mitigation opportunities is essential for the future well-being of firms across various industries, investors who invest in these firms, local and federal governments, and ultimately our society as a whole. This edited book sheds light on this topic by examining the unique measurement and modelling challenges associated with either the scarcity or overabundance of water and their interaction with finance and society. Specifically, it explores approaches to assess and operationalize water risk, examines the vulnerability of institutions and markets, and discusses strategies for risk mitigation. Table of ContentsChapter 1: Introducing Water Risk: A Framework for (Integrated) Water Risk Assessment and Management.- Part 1: Assessing Water Risk: Frameworks, Models, and Tools.- Chapter 2: Data for Water Risks: Current Trends in Reporting Frameworks, Shortcomings, and the Way Forward.- Chapter 3: How Do Investors Assess Water Risk?.- Chapter 3: How Do Investors Assess Water Risk?.- Chapter 4: The Developing Field of Water Risk Valuation for the Financial Industry.- Chapter 5: Financial Implications of Parched Power: Insights from an Analysis of Indian Thermal Power Companies.- Chapter 6: Water Insecurity and Climate Risk: Investment Impact of Floods and Droughts.- Chapter 7: Chronic Coastal Threats Warrant Valuation Re-Think.- Part 2: Managing Water Risk: Investing in the Future.- Chapter 8: Water Risks, Conflicts and Socially Responsible Investment: A Case Study of Ontario, Canada.- Chapter 9: Forward Pricing of Embedded Water – A Step Towards Sustainable Development in Agriculture.- Chapter 10: Misbehaving Drinking Water Systems: Risk and the Complex Nature of Failure.- Chapter 11: Multi-dimensional and Interacting Water and Climate Risks and Pricing them in the Industry Context.- Chapter 12: Water Risk: An Overview and Inspiration for Future Work.- Index.

    5 in stock

    £142.49

  • Family Business Heterogeneity in Latin America: A

    Springer Nature Switzerland AG Family Business Heterogeneity in Latin America: A

    1 in stock

    Book SynopsisThis book explores the emergence and evolution of family firms throughout Latin America, from the colonial period to the modern day. In the course of Latin American history, institutions evolved to create order and reduce the uncertainty of the market. Using institutional change theory, social capital theory in organizational settings and resource-based view as organizing frameworks, the authors show how differences among family business in the region developed by examining the influx of foreign settlers, the shift from state-owned enterprises to privatized family business groups, and the effect of globalization. This text, presenting cases of family firms across several countries, offers entrepreneurship scholars a fresh perspective of a neglected region. Table of ContentsChapter 1. Introduction.- Chapter 2. The syncretism (the first wave): The first family businesses in the region.- Chapter 3. First migration flows (the second wave): A new culture of family businesses.- Chapter 4. Mapping the formation of the family group (the third wave): From state[1]owned companies to large family group.- Chapter 5. The new wave of global family entrepreneurs (the fourth wave).- Chapter 6. Conclusions, lessons learned and new avenues for further research.

    1 in stock

    £104.49

  • Developing Human Resources in Southeast Asia: A

    Springer Nature Switzerland AG Developing Human Resources in Southeast Asia: A

    1 in stock

    Book SynopsisThis book provides readers with a comprehensive introduction to human resource development (HRD) in Southeast Asia and offers a holistic framework for the phenomenon of Regional HRD in Southeast Asia. It argues that viewing HRD in ASEAN as a complex adaptive system is the most effective way to understand the expansive and multifarious processes and activities involved in Regional HRD. As a region, Southeast Asia continues to emerge as one of the most dynamic and compelling in the world with a need to develop its human resources to further its independence, economic prosperity, and sovereignty. By focusing on a regional perspective of HRD, this book establishes the missing link in the transition from the national HRD to the global HRD perspective. Offering a framework for understanding how HRD policy and practice function within a dynamic ecosystem, this book appeals to scholars, practitioners, and policymakers alike, particularly those interested in ASEAN.Table of ContentsPart I: Researching Human Resource Development in Southeast AsiaChapter 1: Introduction: The Dynamic Region of Southeast Asia Chapter 2: Research Design Part II: The Human Resource Development Ecosystem of Southeast Asia Chapter 3: Culture, Policy, and ASEAN: The Macro Dimension Chapter 4: Education and Networks: The Meso Dimension Chapter 5: Individuals and Organizations: The Micro Dimension Part III: A Holistic Framework for the ASEAN Community Chapter 6: Developing Human Resources the ASEAN Way Chapter 7: The Future of HRD in Southeast Asia

    1 in stock

    £123.49

  • Advances in Artificial Systems for Logistics

    Springer Nature Switzerland AG Advances in Artificial Systems for Logistics

    1 in stock

    Book SynopsisThis book comprises high-quality refereed research papers presented at the 2021 International Conference on Artificial Intelligence and Logistics Engineering (ICAILE2021), held in Kyiv, Ukraine, on 22–24 January 2021, organized jointly by Wuhan University of Technology, National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute” and the International Research Association of Modern Education and Computer Science. The topics discussed in the book include state-of-the-art papers in artificial intelligence and logistics engineering. It is an excellent source of references for researchers, graduate students, engineers, management practitioners and undergraduate students interested in artificial intelligence and their applications in logistics engineering.Table of ContentsDeep Learning for Grasp-and-Lift Movement Forecasting based on Electroencephalography by Brain-computer Interface.- Inland Waterborne Commerce Study based on Variance Decomposition and Cross-spectral Analysis.- RBF-based Input Doubling Method for Small Medical Data Processing.- Vehicles and Cargos Two-sided Matching based on Similarity Calculation.- Warehousing Process Mining Research based on Petri Net.- Mathematical Methods of Algebraic Biology.

    1 in stock

    £116.99

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