Management and management techniques Books
Palgrave Macmillan ValueBased Consulting
Book SynopsisThis book will complement the author''s book on the future of Management Consultancy. While that book examined the structure and trends in the industry this book tackles the more micro questions about how consultants understand what clients value and create value for clients. The author is a leading expert on management consulting and this book will help management consultants to do their jobs successfully.Table of ContentsWhere Next? Let's Question our Assumptions What Clients Want from Consultants And What they do not Want The Way in which Client Buying Behaviour is Changing The New Models of Client-Consultant Relationships Intellectual Assets and Core Competencies: What Makes you Special? How do you Compare with your Competitors? What are the Opportunities? What are the Threats? How do you Choose your Clients? Or do They Choose You? How do you Work with your Clients? Who are Your Allies? Can you Add Value through Non-Consulting Activities? The Changing Role of Technology - Do you Stand to Win or Lose? Can You Find and Keep the Right People? Have you Got the Right Organisation and Culture? Can You Prove Your Worth?
£40.49
Palgrave Macmillan Beyond Mobile
Book SynopsisThe advent of constant internet connectivity and mobile communication have transformed the way that many businesses and organisations function. There has been a focus upon the technological aspects and opportunities. This book takes a look into the future at the human aspects of mobile technology in terms of the ways that people will work and communicate in the mobile marketplace.Trade Review'There are certainly many entrepreneurs and marketers who, like us, feel a large degree of uncertainty about the effects of new information technology on our consumption of products, and in turn, how this will affect the operations of companies. It is very cheering that this book on tomorrow's mobile marketplace is now available. Not only does it provide highly informative, extensive descriptions of likely scenarios in the area. It is also a book that has arrived just at the right time.' - Carl Wåreus, Director of Marketing, McDonalds Northern Europe 'The strength of this book lies in the quality of the authors' arguments on the evolution of the mobile marketplace. Various aspects of future approaches likely to be taken by the media sector are analysed in detail, and questions are asked about the ultimate ownership of the customer. The possibility that the customer might not want to be owned at all is overlooked. In spite of this, you would be well advised to spend time and attention on this book.' - Mary Jensen, Industry Standard 'There are no trite predictions in Beyond Mobile, just solid analysis combined with some intriguing scenarios of how the industry may develop in the near future. For a clear and comprehensive analysis of the potential of the mobile market, Beyond Mobile by Lindgren, Jedbratt and Svensson would be hard to beat.' - Professor Ian Turner, Director, Graduate Business Studies, Henley Management College 'One of the key drivers for the Internet in the coming years will be the impact of mobility on the media landscape. Mobility will not only create opportunity as consumers react to new services but it will permanently change the way the media companies view their content and their relationship with users. Beyond Mobile considers the forces at play in both the social and technological arenas and offers an informed perspective of the future in a mobilized world.' - Paul Rossi, Commercial Director, Economist.com 'The future of the mobile marketplace is ever-changing and Beyond Mobile brings that future closer to all of us with many interesting insights and anecdotes.' - Tom Blackett and Richard Ward, Interbrand 'Read Beyond Mobile and learn. This book takes you into the projected depths of our increasing dependency on global mobile networks. Rewind a few years: did you honestly believe Vodafone could one day be bigger than BT? Did you think your kids could spend so many hours texting? Did you know that WAP would get wopped? If you scored less than three out of three, get this book now.' - MarketingTable of ContentsIntroduction PART I: THE CONTEXT What is the Mobile Marketplace really about ? The Topography of Mobility, Information and Marketing Humans as Mobile Creatures PART II: CONDITIONS, DRIVING FORCES AND TRENDS Technology, People, Institutions and the Economy Technology Institutions People Economics The New Marketing Logic PART III: THE ARENA Players in the Mobile Marketplace Digression: The Future of the Mobile Marketplace, according to Users and Experts PART IV: TOMORROW'S MOBILE MARKETPLACE The Mobile Marketplace in 2007 Four Pictures of Mobile Tomorrows
£999.99
Palgrave Macmillan Cybercash
Book SynopsisCybercash refers to the creation and circulation of online money. The author applies economic analysis to this new form of electronic money to understand how it will enable the internet to re-establish itself as the dynamic centre of the new economy and how this new money form will become the dominant payment mechanism rivalling cash, paper cheques or credit cards. This will be the first book to look at the coming era of electronic money within the broader context of the economy.Trade Review'Professor Guttmann's book on Cybercash provides a brilliant, clear and complete presentation of the Internet revolution in the fields of money and finance. This original and highly readable book takes us into the heart of virtual capitalism. The author makes a convincing case that Cybercash will have profound effects on our daily operations while presenting a challenge for banks and public policy makers alike.' - Professor Dominique Plihon, Paris Nord University, France, and Member of the Council of Economic Analysis attached to the Prime Minister 'Robert Guttmann's Cybercash is a highly original account of online money and what it will mean to our economy and culture. It is accessible, 'savant', and well written. This book will fascinate all social scientists interested in money and all those who want to know about the internet's dramatic impact during this century.' - Serge Moscovici, Directeur d'Etudes, Ecole des Hautes Etudes en Sciences Sociales, Paris, France, and former Professor of Social Psychology, Graduate Faculty, New School for Social Research, New York, USA 'Guttmann predicts that within a decade varying forms of electonic money will largely replace paper money...' - Lawrence R. Maxted, Library JournalTable of ContentsPART 1: MONEY AND THE INTERNET Electronic Money The Monetary Regime in Transition The Internet Revolution PART 2: THE COMPLEXITIES OF CYBERCASH Money as Software Three Generations of Cybercash Managing Online Money PART 3: THE INTERNET-BASED ECONOMY Virtual Capitalism Cyberspace and Public Policy
£999.99
Palgrave Macmillan Retail Therapy
Book SynopsisDesigning a successful retail business depends on relationships with four groups of people: customers, shareholders, employees and suppliers. This book takes you inside those strategic relationships and shows you how to redesign your business to get them right. Don''t let the humour fool you, there are ground-breaking ideas here. Highlights include a new theory of brands which shows how customer loyalty and service can be transformed. Insights into supply chain structure reveal a path to a new level of excellence. Job satisfaction is also given a complete overhaul for the new century. In each case the solution seems paradoxical - by finding a way to let the human element back into strategy we can actually increase its objectivity and extend its reach. Combining hardcore retail experience with state of the art theory and a steady flow of humour, this is the retail strategy book you''ve been waiting for. It''s infectiously readable, relentlessly illuminating and irreverently funny - it''Trade Review'This book is very well written and entertaining, and it gets behind the scenes to show how large retailers operate, from customer relations to creative accounting. Why can't all business books be this much fun to read?' - Julian Richer, Chairman, Richer Sounds Ltd 'Retail Therapy is an excellent study of the issues confronting retailers and their suppliers. It is not a therapeutic read, it is a call for improvement. Retail Therapy provides some practical solutions so that retailers and suppliers can work together to deliver a better offer to their customers.' - Stuart Rose, Chief Executive, The Arcadia Group 'If you think this book is just another retail primer, think again. This is a stimulating book that places retail in the wider context of good business practice. It is based on common sense and observed practice, both traits that private equity investors value and are applying increasingly to the exciting world of retail. If this book has an underlying theme, it is that there really is a better way out there, something I have believed in all my career.' - David Williams, CEO, First Quench Retail (Thresher and Victoria Wine) 'These guys not only know their retail stuff, but are able to impart their extensive knowledge and experience of this complex and competitive sector in an entertaining way.' - Marketing '...a highly entertaining, commonsense view of how retailers could approach their business operations differently...Where it differs from most business books is that in learning the potential solutions from the anecdotes and case studies, it is actually an enjoyable read.' - David Phillips, Business development manager, supplies The Co-operative Group, Supply Management.comTable of ContentsPreface; D.Williams Dan's Introduction Balancing the Tension between Competing Business Aims Planning Strategic Relationships Customers and the True Nature of the Retail Brand Employees Suppliers Finance
£40.49
Palgrave Macmillan The Human Factor
Book SynopsisThe author charts an ethical roadmap for successful management in the 21st century. The information age is about knowledge, ideas and creativity which result in a dizzying array of external forces including globalization, new technologies and competition. The author argues that leadership and the human factor are being overlooked and that unless companies can convince employees and customers that they are going in the right direction then they will have no chance to survive.Trade Review'There is a lot of value for the Middle East customer here, with a strong focus on local cltures and regional responsibility.' - Gulf BusinessTable of ContentsPART I: IN A WORLD OF CHANGE Globalisation The I World The New Technologies The Competitive Economy Knowledge Social Change PART II: THE HUMAN ELEMENT AT THE HEART OF ENTREPRENEURIAL CHALLENGE Mastering Change People as the Driving Force Refashioning the Centre The Benefits of Networks Winning the Future PART III: THE NEW CEO AGENDA Perfect Balance Management with the People Factor Accepted Models A Vital Community The Thrust of Motivation Fairness with Responsibility Continual Cell Division PART IV: LASTING SUCCESS
£999.99
Palgrave Macmillan Added Value
Book SynopsisThis book is based upon the operating system of the company, Added Value, founded by the author, and now one of the world''s largest marketing and branding consultancies. Two-thirds of the value of most companies is based on the intangible value of businesses including reputation, goodwill and know how. It is by marketing that reputation can be created and enhanced thus unlocking brand growth. With the use of many examples and case studies the author shows how the five I''s process - Insight, Ideas, Innovation, Impact and Investment Return - can be used to create top-line demand-led growth and the tools and techniques available to achieve this. This is a unique approach with proven success.Trade Review'Hats off to Mark Sherrington for being the 21st century evangelist for truly great marketing!' - Hirotaka Takeuchi, Dean, Graduate School of International Corporate Strategy, Hitotsubashi University, Tokyo 'Mark Sherrington has done it all - big corporate assignments at home and abroad, and joint founder of one of the world's most exciting marketing consultancy companies. Here is his book about how to do it based on how he's done it - a mind-expanding read and the kind of practical guide to great marketing that you've been looking for.' - Andrew Seth, former CEO of Lever Brothers, and Chairman of Added Value 'This book is a must read for both senior and junior executives who are seeking growth...In too many businesses marketing is not seen as the driving force of growth. This is a missed opportunity for both the business and the marketing function. Many of the insights and learnings in the book have been used in my business, with Mark's help, with strong success and excellent results. I hope my competitors don't read it.' - Keith Weed, Chairman, Lever Faberge 'Added Value does what it says on the packet. At last, a practical guide for Marketing in the 21st century. Few people can match Mark's blend of commercial experience and creative intellect and even fewer can describe how to make a company marketing-led in such a simple but profound way. Read and apply: you'll find your organisation stronger for it.' - Martin Glenn, President, Walkers Snacks Ltd 'A great read. Mark Sherrington comes alive from the page! It's not only loaded with practical approaches to marketing and some fascinating case studies, but is interwoven with Sherrington's unique ability to inspire by seeing business opportunity from a different perspective...A brilliant book and a must read not only for any marketing professional, but for anyone who wants to add value to their business.' - Alan McWalter, former Marketing Director of Marks & Spencer Based on his unique perspective from leading one of the world's top marketing consultancies, Mark Sherrington has crafted a book that will inform and inspire marketers regardless of their background or experience. Added Value is the best kind of business book - creative, well reasoned, and practical. The 5 I's process that is outlined will unquestionably make you a better and more successful marketer.' - Professor Kevin Lane Keller, Amos Tuck School of Business, Dartmouth College 'I loved this book and would recommend it to anyone who's interested in strategy. I particularly recommend it for any advertising planners, because it looks at the entire marketing discipline and its role for businesses. It cleverly debunks many of the myths we hear about marketing and...talks a great deal of common sense and covers key issues, such as innovation. It also discusses impact, return on investment and measurement in an interesting way. It talks about the importance of ideas, looks at insight and clarifies where research can help - and when it hinders. And it wraps all this up in a fascinating way with some good analogies and real-life examples.' - John Wood, Managing Director, bds beechwood, Marketing '...this is a highly readable, engaging and practical book about real marketing and what it can achieve in successful growth for a wide range of businesses. Mark Sherrington writes with the wit and wisdom of someone who has been there, done that, consulted on it, made the mistakes and lived to tell a good tale...packed with examples and anecdotes...an excellent practitioner-based book for those interested in marketing and company growth...Mr Sherrington has a gift for simplifying complexity and jargon. His summaries of 'The Stuff That Gets in The Way' at the end of each chapter are a particular triumph. So many great ideas get blocked by corporate politics and lack of determined implementation. It is refreshing to have this practical and wise perspective here - and indeed throughout the book.' - Rita Clifton, Chairman of Interbrand, The Financial Times 'Sherrington reveals where to look for innovation and, importantly, how to realise when you've found it...It doesn't matter what industry or sector you operate in, strategy encounters the same problems. Sherrington offers ways of doing things differently, using examples from his own experience. Each page contains gems. An inspiring read, written with flair and humour.' - Marketing BusinessTable of ContentsPrologue Insight Ideas Innovation Impact Investment Return Style
£40.49
Palgrave Macmillan The New Global Marketing Reality
Book SynopsisMarketing practices have fundamentally changed over the past decade. This book documents the nature of these changes, examines their impact on marketeers and marketing, explains the results of a major international study into the changing nature of contemporary marketing practices, assesses their implications for marketing and marketeers and provides guidance for those who are implementing change processes to improve value creation capabilities.Table of ContentsIntroduction Understanding Business Today Explanations of Marketing: Evolving, Changing or Competing The New Business Reality Growth and Value Finding and Creating Advantage Organizational Transformation Contemporary Marketing Practice and the Five Changes Pluralism in Marketing Practice Strategic Change
£999.99
Palgrave Macmillan The Road to Audacity
Book SynopsisBeing audacious and adventurous can be inspiring, yet many of us hesitate to follow this path because of our concerns for comfort and security. In this bold book, Carter and Kourdi examine a radical new approach to being successful. The authors argue that success comes most easily to those who accept, and harness, the beneficial effects of risk. Communicating simple but powerful ideas with passion, this book guides individuals and organizations through the techniques that will help them to become more vigorous, motivated, effective and ultimately successful. Including original interviews and insights from people that have used audacity to get where they are, Road to Audacity shows why current approaches to life and work are increasingly outmoded. This book is vital reading for anyone who wants to make a success of their career, and their life.Trade Review'Great reading for anyone who wants to make a success of their career and their life.' - Keith Clark, The Bookseller 'In a world of increasing uncertainty, the 'audacity factor' is what makes the difference between caution and action.' - The TimesTable of ContentsList of Figures and Tables Preface What is Audacity? The Road to Audacity Why? The Audacity Factor The Eight Ways of Being The Meaning of Mountains Walking the Dangerous Edge Who's Afraid of the Big Bad Employee? Leadership Matters Of Wildebeest, Buffalo and Bison Dancing with Customers Building a New Eden - Audacity at Work The Road from Morocco Index
£40.49
Palgrave Macmillan EGovernance
Book SynopsisThe e-governance revolution is said to be changing everything, but will all the modelling tools, electronic meeting management systems and online consultations really change political judgement in policy formation? Using case studies from local and federal government in the US and Europe, Perri 6 examines these claims and presents a new theory of how policymakers use and reject information and do and don''t trust each other with information in using the new tools, before analyzing the implications for democracy.Trade Review'This is a path-breaking work on the actual and potential use of electronic tools in public sector decision making. It combines fascinating case studies on leading edge applications with a thought-provoking model of institutional styles of policy making, and challenges us to imagine how the various players in the model would incorporate these electronic tools into their work. It should be required reading for anyone concerned with the future of e-governance.' - Sandford Borins, Professor of Public Management, University of Toronto 'Governments everywhere are pushing the boundaries of technology. In this important new analysis, Perri 6 carefully charts the rise of this movement in political terms and its use in shaping the judgments of policy makers. He provides strong and persuasive arguments on a central puzzle of the information age: if and how it can strengthen governance. The book is a must-read for anyone interested in the effects of modern technology on government.' - Donald F. Kettl, University of Wisconsin, Madison, USATable of ContentsAcknowledgements Introduction The Scope of E-Governance Examples and Initiatives The Forward March of E-Governance Halted? What Difference Could E-Governance Make? Fears, Aspirations and Theories Conducting Policy Judgement Through Information Technologies: Three Cases Policy Making: The Work of Governance The Organization of Policy Makers and the Use of E-Governance Tools Institutional Styles and E-Governance Tools Ways Forward Conclusion Notes References
£999.99
Palgrave Macmillan Corporate Governance
Book SynopsisCorporate Governance is a text which considers the problems surrounding governance and proposes solutions to help restore investor confidence in the corporate world.Table of ContentsIntroduction PART I: THE FUNCTION OF CORPORATE GOVERNANCE Governance Defined The Unique Structure of Corporations Accountability and the Need for Corporate Governance Elements of Governance Corporate Accountability The Role of Board Directors and Executive Management The Role of Financial Control, Risk Management and Internal Audit The Role of Legal Counsel External Accountability The Role of Regulators The Role of Rating Agencies The Role of External Auditors Protecting Internal and External Stakeholders Employees and Retirees Shareholders Creditors PART II: CORPORATE GOVERNANCE PROBLEMS: COMMON FAILURES IN THE GOVERNANCE PROCESS Failure of Board Directors and Executive Management Failure of Internal Controls Failure of Corporate Policies Failure of External Controls The Impact of Governance Problems on Corporate Operations Reputational Damage Early Financial Problems Growing Financial Distress Studies in Flawed Governance Governance Problems in Practice PART III: CORPORATE GOVERNANCE REFORMS Strengthening the Governance Process Internal Reforms External Reforms Improving Corporate Ethics Defining and Enforcing Ethical Corporate Behaviour Aligning Internal and External Stakeholder Interests in Practice Summary and Conclusions The Future of Corporate Governance References and Index
£42.74
Palgrave Macmillan Pro Logo
Book SynopsisThe authors of this book are top executives in the luxury goods industry. In an environment in which brands have come under attack they argue that brands can be factors of progress if they are correctly managed. The book includes an analysis of brand nature and history and highlights the importance of semiotics in the management of brand identity. In summary they argue that brands cannot be held responsible for the imperfections and excesses of the worldwide economic and political systems, but that they can be signs of excellence and differentiation and vectors of values which favour multicultural understanding and put people in a position to generate progress.Trade Review'Cheeky title, cheeky jacket. If this does half as well as you know what, it'll be a winner.' - Keith Clack, The BooksellerTable of ContentsIntroduction PART 1: THE WORLD OF BRANDS What is a Brand? Anti-Brand Communication From Value to Progress PART 2: BRAND MANAGEMENT Brand Identity The Brand Lifecycle and the Global Dimension The Brand Audit PART 3: THE ROLE OF THE CONSUMER Consumers' Behaviour Consumers' Power Structured Consumer Action Conclusion: Brands and Globalization
£999.99
Palgrave Macmillan Myths About Doing Business in China
Book SynopsisOne Country, 1.3 Billion People The Market Will grow Forever The Market is Easy China is Westernizing The Chinese are Irrationally Xenophobic Guanxi are a Pleasant Sideshow to the Real Business of Business Rules are Rules: Negotiating in China is Like Negotiating Everywhere Else The Mask of Fu Manchu: The Myth of Inscrutability Chinese Business People are all Dishonest Chinese Workers are Poor QualityTrade Review'Harold Chee, who lectures at Ashridge Management School, draws on his experience as a consultant to illustrate many of his points with pertinent anecdotes. . . the book is an excellent read and a worthy addition to the growing library of books about doing business in China.' Humphrey Keenlyside, China-Britain Trade ReviewTable of ContentsOne Country, 1.3 Billion People The Market Will grow Forever The Market is Easy China is Westernizing The Chinese are Irrationally Xenophobic Guanxi are a Pleasant Sideshow to the Real Business of Business Rules are Rules: Negotiating in China is Like Negotiating Everywhere Else The Mask of Fu Manchu: The Myth of Inscrutability Chinese Business People are all Dishonest Chinese Workers are Poor Quality
£999.99
Palgrave MacMillan Us Global Capitalism Unbound
Book SynopsisLeading experts analyze the impact of the rapid growth of offshore outsourcing in manufacturing and IT. For some it promises more rapid economic growth and for some developing countries it is an opportunity to leapfrog, while others are sidelined but it also means labour and governments may lose bargaining power vis-à-vis globally mobile capital.Trade Review'In a world where goods and services move more freely than the workers who produce them, globalization means offshore outsourcing. This book is essential for anyone who wants to understand this phenomenon and the debates over what to do about it.' - James K. Boyce, University of Massachusetts, Amherst, USA 'The global labour market has doubled over the past two decades.' An innocent-sounding observation, but it captures the dynamic of one of the great transformations of our time. This book illuminates how it has happened, and how its effects amount to a veritable political-economic 'climate change'. The doubling has brought more opportunities, higher average incomes, and political enfranchisement for billions of people; on the other hand, it has also brought heightened economic insecurity, distress migration, quests for status spilling across continents, the ascendancy of capital, and governments of all kinds 'reforming' the welfare state into an instrument of labour control. The book goes beyond analysis to suggest how in practical terms those who 'think for the world' should respond, including how to redistribute capital income without undermining investment, and how to increase the spillovers from foreign investment.' - Robert H. Wade, Professor of International Political Economy, London School of Economics and Political Science, UKTable of ContentsWinners and Losers from Offshore Outsourcing: What Is to Be Done?; E.Paus The Challenge of the Growing Globalization of Labor Markets to Economic and Social Policy; R.Freeman Offshoring and Labor Recommodification in the Global Transformation; G. Standing Globalization of Services: Friend or Foe?; C.Mann Dynamic Gains from U.S. Services Offshoring: A Critical View; W.Milberg, R.Arnim, M.Mahoney & M.Schneider Bargaining Power, Distributional Equity, and the Challenge of Offshoring; J.Burke & G.Epstein Social Contracts under Siege: National Responses to Globalized and Europeanized Production in Europe; V.Schmidt European in the Trap: Jobs on the Run and Democracy at Stake; H-P.Martin Offshore Outsourcing of Services: Trends and Challenges for Developing Countries; L.Abugattas Offshore Outsourcing as a Catalyst of Economic Development: the Case of India; N. Suri Offshore Outsourcing and Industrial Restructuring: New Europe's Success; B.Kaminski The Impact of Foreign Investment on China's Industrial Innovation; G.Jefferson Capturing the Benefits of Offshore Outsourcing for Developing Countries: The Case for Active Policies; E.Paus & H.Shapiro
£40.49
Palgrave Macmillan Asian Brand Strategy
Book SynopsisThis book offers insights, knowledge and perspectives on Asian brands and branding as a strategic tool and provides a comprehensive framework for understanding Asian branding strategies and Asian brands, including success stories and challenges for future growth and strengths. The book includes theoretical frameworks and models and up-to-date case studies on Asian brandsTrade Review'Martin Roll's Asian Brand Strategy provides superb motivation and substance into Asian brands and branding. It offers invaluable inspiration and guidance into one of the hottest areas of marketing.' - Kevin Lane Keller, Professor of Marketing, Tuck School of Business 'Martin Roll's book Asian Brand Strategy has the serious theoretical framework which underpins any real understanding of the role of branding in business. And it has the practical pointers which make it useful for anyone wanting to implement a brand strategy. I would strongly recommend this book as compulsory reading for anyone who wants to understand the power of branding and how to implement a practical, no-gimmicks brand strategy.' - Ho Kwon Ping, Executive Chariman, Banyan Tree Resorts 'Martin Roll makes a compelling argument for branding to be one of the top issues for Asian CEOs to enhance shareholder value. He provides a thoughtful set of approaches, and illustrates these nicely with interesting cases from the region.' - Minsok Pak, Principal, McKinsey & Co. 'Highly readable...sprinkled with interesting case studies that will appeal to the layman as much as the expert.' - The TelegraphTable of ContentsIntroduction Branding - The driver of a successful business strategy Transforming the way we understand Asian cultures and consumers Asian country branding Celebrity branding in Asia Asian brand strategy Successful Asian brand cases Aspiring Asian brand cases 10 steps to build an Asian brand Asian brands towards 2020 - A new confidence in the boardroom Conclusion Appendix - Brand Valuation
£40.49
Palgrave Macmillan Telling Fairy Tales in the Boardroom
Book SynopsisIn this book Manfred Kets de Vries, one of the world's leading authorities on the psychology of leadership, and a pioneering practitioner in the field of psychodynamic executive coaching, draws on the format of traditional fairy tales and tells us five stories that dramatize five key themes of dysfunctional leadership.Trade Review'This book is the distillation of the life experiences of an internationally renowned guru of management and leadership studies. Combining insight with his signature wit, Kets de Vries cuts to the bone as he reflects on and gently guides executives, and others, through some of the core issues that bedevil our lives. A book that will linger in memory, creating ever-widening ripples, long after the ephemeral offerings of the usual management literature have disappeared.' - Dr. Sudhir Kakar, Psychoanalyst, Anthropologist, Novelist and one of the major thinkers of the world 'The art of understanding oneself is crucial to understanding others. Professor Manfred Kets de Vries' insight into our motivations and levels of emotional intelligence exposes the hidden fact that lies at the heart of business behaviour; namely that we are all human.' - The Viscount Rothermere, Chairman DMGT 'This book made me laugh, it made me feel uncomfortable sometimes, but I learned a lot. It makes the reader think about how much s/he can do - good and bad - to her/himself and to others in family, business and social life. With his free and easy style Kets de Vries lines up the latest findings of human science and gives examples of the highs and lows of real human life reminding us that we are in the driving seat. Seize the opportunity.' - Janos Csak, Economist, Sociologist, Chairman, Constellation Energy Institute
£40.49
John Wiley & Sons Inc Microwins
Book SynopsisDiscover the transformative power of incremental achievements Microwins: Go Small, Build Momentum, and Tackle the Goals that Actually Matter in Life, by Daron K. Roberts, a former NFL coach turned leadership advisor and author, presents an invigorating approach to achieving your most ambitious goals through the accumulation of small victories. Daron shares his insights on harnessing the power of Microwinsmodest, manageable successes that collectively pave the way to significant triumphs. In the book, you''ll: Learn how small victories can lead to monumental success, transforming how you approach your goals in life and work. Unlock the secrets to sustained growth and fulfillment in your personal and professional life with practical, actionable strategies. Break free from the myths and mindsets that limit your potential and redefine your path to achieving your biggest dreams. Roberts expertly guides readers throu
£19.54
Kogan Page Ltd Myths of Leadership
Book SynopsisJo Owen is a best-selling and multi-award winning leadership author, keynote speaker and social entrepreneur. He is a founder of eight charities, including the UK's largest graduate recruiter Teach First. His books The Mindset of Success, The Leadership Skills Handbook and Management Stripped Bare, all published by Kogan Page, have been translated into eight different languages.Table of Contents Chapter - 00: Introduction; Section - ONE: We Know What Leadership Is; Chapter - 01: Myth 1 - We Know What Leadership Is; Chapter - 02: Myth 2 - The Perfect Leader; Chapter - 03: Myth 3 - Leadership is About Your Rank, Title or Position; Chapter - 04: Myth 4 - Managers are Leaders; Chapter - 05: Myth 5 - Leaders Know What Leadership Is; Chapter - 06: Myth 6 - The Founder is the Leader; Chapter - 07: Myth 7 - Leadership is Universal; Section - TWO: We Know What Leaders Do; Chapter - 08: Myth 8 - We Know What Leaders Do - Top Level Leaders; Chapter - 09: Myth 9 - We Know What Leaders Do - Your Leadership Journey; Chapter - 10: Myth 10 - Leaders Motivate their Followers; Chapter - 11: Myth 11 - Leaders Communicate Well; Chapter - 12: Myth 12 - Leaders are Decisive; Chapter - 13: Myth 13 - Leaders Set Goals and Give Directions; Chapter - 14: Myth 14 - Great Leaders Build Great Teams; Chapter - 15: Myth 15 - The Leader Knows What’s Going On; Section - THREE: We Know What Leaders are Like - Character and Traits; Chapter - 16: Myth 16 - Leaders are Born, not Bred; Chapter - 17: Myth 17 - Leaders are Visionary; Chapter - 18: Myth 18 - Leaders are Charismatic and Inspirational; Chapter - 19: Myth 19 - Leaders are Honest; Chapter - 20: Myth 20 - Leaders are Brave; Chapter - 21: Myth 21 - The Leader is the Smartest Person in the Room; Chapter - 22: Myth 22 - The Best Leaders are Clever; Chapter - 23: Myth 23 - Male and Female Leaders are Different; Chapter - 24: Myth 24 - Psychopaths Succeed as Leaders; Chapter - 25: Myth 25 - Leaders are Reasonable; Chapter - 26: Myth 26 - An Effective Leader is a Skilled Leader; Section - FOUR: We Know How Leaders Succeed; Chapter - 27: Myth 27 - Leaders Succeed on Merit; Chapter - 28: Myth 28 - Leadership is About Survival of the Fittest; Chapter - 29: Myth 29 - It’s Not What You Know But Who You Know; Chapter - 30: Myth 30 - Power Comes from Your Position; Chapter - 31: Myth 31 - Leaders Need Experience; Chapter - 32: Myth 32 - The First 90 Days; Chapter - 33: Myth 33 - You Have to Manage Before You Can Lead; Chapter - 34: Myth 34 - Sporting Heroes Show Us How to Lead; Chapter - 35: Myth 35 - You Can Teach Leadership; Chapter - 36: Myth 36 - Leaders Know When to Move On; Section - FIVE: We Have a Theory of Leadership; Chapter - 37: Myth 37 - The Great Man Theory of Leadership; Chapter - 38: Myth 38 - Servant Leadership; Chapter - 39: Myth 39 - The Humble Leader; Chapter - 40: Myth 40 - Distributed Leadership; Chapter - 41: Myth 41 - Transactional and Transformational Leadership; Chapter - 42: Myth 42 - Authentic Leadership; Chapter - 43: Myth 43 - Leadership is a Team Sport; Chapter - 44: Myth 44 - Leadership and Money - The Dog That Didn’t Bark; Chapter - 45: Myth 45 - Leaders are Like Tea Bags; Section - SIX: We Have Beliefs About Leadership; Chapter - 46: Myth 46 - It’s Lonely at the Top; Chapter - 47: Myth 47 - The Buck Stops Here; Chapter - 48: Myth 48 - It’s Tough at the Top; Chapter - 49: Myth 49 - The Leader Makes a Difference; Chapter - 50: Myth 50 - The Leader is In Control; Chapter - 51: Myth 51 - Leaders are Role Models; Chapter - 52: Myth 52 - Leaders are Popular; Chapter - 53: Myth 53 - Leaders Deserve Exceptional Rewards; Section - SEVEN: Conclusions; Chapter - 54: Myths, Fads and Theories; Chapter - 55: Leaders Take People Where They Would Not Have Got By Themselves; Chapter - 56: I Have the Answer - Myth or Reality?
£9.49
Palgrave USA The Right Tools for the Job
Book SynopsisThis book is the result of a four-year study into the most commonly used management tools and techniques in the areas of business strategy and finance, marketing, production and operations, and procurement and supply chain management. It explains which tools are used in small, medium-sized and large companies, whether based in the US, Europe or Asia, across many different industrial and service sectors. It explains where companies find out about particular tools, and examines which appear to be the most successful.Table of ContentsIntroduction: The Cases For and Against the Ues of Management Tools and Techniques PART 1: STRATEGIC MANAGEMENT Tools and Techniques for Strategic Management The Use of Strategic Management Tools and Techniques PART 2: MARKETING AND SALES MANAGEMENT Tools and Techniques for Marketing and Sales Management The Use and Performance of Marketing and Sales Tools and Techniques PART 3: OPERATIONS AND PRODUCTION MANAGEMENT Tools and Techniques for Operations and Production Management The Use of Operations and Production Management Tools and Techniques PART 4: PROCUREMENT AND SUPPLY MANAGEMENT Tools and Techniques for Procurement and Supply Management The Use of Procurement and Supply Management Tools and Techniques PART 5: CONCLUSIONS A Curate's Egg: On the Use and Performance of Management Tools and Techniques
£999.99
iUniverse LeadershipTips
Book Synopsis
£8.53
Taylor & Francis Inc From Business Strategy to Information Technology
Book SynopsisWhether you are a CEO, CFO, board member, or an IT executive, From Business Strategy to Information Technology Roadmap: A Practical Guide for Executives and Board Members lays out a practical, how-to approach to identifying business strategies and creating value-driven technology roadmaps in your organization. Unlike many other books on the subject, you will not find theories or grandiose ideas here. This book uses numerous examples, illustrations, and case studies to show you how to solve the real-world problems that business executives and technology leaders face on a day-to-day basis.Filled with actionable advice you can use immediately, the authors introduce Agile and the Lean mindset in a manner that the people in your business and technology departments can easily understand. Ideal for executives in both the commercial and nonprofit sectors, it includes two case studies: one about a commercial family business that thrived to become a multi-miTrade ReviewFrom all that I have observed throughout the years, whether as President and CEO of companies or as an industry observer, I know you can only ignore the suggestions of Pham’s book … at your own peril. And it’s a heck of a lot less money than getting this same advice from an expensive team of traditional consultants; it’s faster and easy to implement the ideas in this book; and it will help your company to work more collaboratively and become more innovative.—Mitchell Fox, CEO, WGA Global Marketing, Former Group President, Condé Nast PublicationsAs Co-Chairman of the Board of No Limits Media … and as a former Editor of the Harvard Business Review, I had the great pleasure of reading Tiffany Pham’s book From Business Strategy to Information Technology Roadmap. The book makes a powerful case for the importance of any organization, profit-driven or nonprofit, to deeply connect its strategic thinking with its IT architecture and structure. Pham and her co-authors eloquently lay out their argument in a clear, step-by- step approach that guides the reader through the basics.—Larry Rothstein, PhD, Co-Chairman of the Board, No Limits Media, Former Editor, Harvard Business ReviewI have very much enjoyed reading this new book and found it very realistic with a very logical and practical approach for how to create the necessary alignment between the business and IT organization. In our competitive world where IT can either be a strategic business enabler for competitive agility and advantage or a hindrance to the same, this book provides an easy to understand, yet profound, approach senior management can readily use. I recommend it to all senior management staff, both business and IT, and believe it should be considered as required reading in MBA programs. —Michael Weiner, Strategy Consultant, Revenue Storm; Former Vice President, EDSWhat’s remarkable about Pham’s book is that it offers a detailed and systematic approach that feels completely intuitive. As such, one can learn from the very practical advice here, while preserving those all-important, if nebulous, instincts. From Business Strategy to Information Technology Roadmap feels especially useful because it understands deeply something paramount to artistry: collaboration. … In this book, Pham gets to the heart of both business strategy and IT, such that those with a strategy background can better understand the IT perspective and vice versa. She also provides an efficient, yet comprehensive, primer for the young entrepreneur trying to get a handle on what strategy looks like and how it interfaces with every part of the business. Reading this book at the genesis of my organization would have saved me a lot of time and headaches.—Emily Simoness, Founder and Executive Director, SPACE on Ryder FarmMy volunteer work, coupled with my full-time job on Wall Street, has shown me how organizational goals are helped or hindered by the quality of IT. With From Business Strategy to Information Technology Roadmap, I learned that Pham demonstrates the same interest in these two perspectives—from inside both the commercial enterprise and the nonprofit organization. In this very timely book, Pham and her co-authors lay out a concise, logical, and clear pathway that both business executives and IT leaders can use to intelligently derive an IT roadmap from the organization’s business strategy as well as integrate IT into the fabric of the organization, providing innovative, creative solutions to enhance business operations.—Kiran Rijhsinghani, Chairwoman, New York City Ballet Business & Professional Committee; Vice President, Weiss Multi Strategy AdvisersFaced with much uncertainty and economic challenges, businesses today need to be flexible and able to adapt to changing strategies and federal regulations. IT system design is a reason I hear all too often regarding why we can’t implement a new creative idea, whether it’s due to cost or archaic systems. Looking into the future, this cannot be the excuse anymore; companies need to consider IT design as a top priority and interlace it with their business strategy. This book gives a simple, systematic approach to technology design and business strategy—a must read to understand how to compete in the ever-changing global landscape. It emphasizes the need for business and tech minds to come together to develop optimal solutions, challenging the historic IT stereotype of acting like a silo and resisting large change. From Business Strategy to Information Technology Roadmap presents a simplified approach to moving your enterprise toward success and developing a long-term sustainable strategy and IT foundation.—Stephanie Bartz, Director of Strategic Planning, United HealthcareWhat I like about Pham’s book is that it is easy to read with real examples of business case and business strategy. Likewise, I also like the overall organization of the book, which is very logical and easy to follow. I personally recommend this book to any IT executives who would like—or need—to build an IT or technology roadmap that can more clearly support his or her company’s or nonprofit association’s business strategy.—Adam Warner, IT Management, Education Service Center, Region 10From all that I have observed throughout the years, whether as President and CEO of companies or as an industry observer, I know you can only ignore the suggestions of Pham’s book … at your own peril. And it’s a heck of a lot less money than getting this same advice from an expensive team of traditional consultants; it’s faster and easy to implement the ideas in this book; and it will help your company to work more collaboratively and become more innovative.—Mitchell Fox, CEO, WGA Global Marketing, Former Group President, Condé Nast PublicationsAs Co-Chairman of the Board of No Limits Media … and as a former Editor of the Harvard Business Review, I had the great pleasure of reading Tiffany Pham’s book From Business Strategy to Information Technology Roadmap. The book makes a powerful case for the importance of any organization, profit-driven or nonprofit, to deeply connect its strategic thinking with its IT architecture and structure. Pham and her co-authors eloquently lay out their argument in a clear, step-by- step approach that guides the reader through the basics.—Larry Rothstein, PhD, Co-Chairman of the Board, No Limits Media, Former Editor, Harvard Business ReviewI have very much enjoyed reading this new book and found it very realistic with a very logical and practical approach for how to create the necessary alignment between the business and IT organization. In our competitive world where IT can either be a strategic business enabler for competitive agility and advantage or a hindrance to the same, this book provides an easy to understand, yet profound, approach senior management can readily use. I recommend it to all senior management staff, both business and IT, and believe it should be considered as required reading in MBA programs. —Michael Weiner, Strategy Consultant, Revenue Storm; Former Vice President, EDSWhat’s remarkable about Pham’s book is that it offers a detailed and systematic approach that feels completely intuitive. As such, one can learn from the very practical advice here, while preserving those all-important, if nebulous, instincts. From Business Strategy to Information Technology Roadmap feels especially useful because it understands deeply something paramount to artistry: collaboration. … In this book, Pham gets to the heart of both business strategy and IT, such that those with a strategy background can better understand the IT perspective and vice versa. She also provides an efficient, yet comprehensive, primer for the young entrepreneur trying to get a handle on what strategy looks like and how it interfaces with every part of the business. Reading this book at the genesis of my organization would have saved me a lot of time and headaches.—Emily Simoness, Founder and Executive Director, SPACE on Ryder FarmMy volunteer work, coupled with my full-time job on Wall Street, has shown me how organizational goals are helped or hindered by the quality of IT. With From Business Strategy to Information Technology Roadmap, I learned that Pham demonstrates the same interest in these two perspectives—from inside both the commercial enterprise and the nonprofit organization. In this very timely book, Pham and her co-authors lay out a concise, logical, and clear pathway that both business executives and IT leaders can use to intelligently derive an IT roadmap from the organization’s business strategy as well as integrate IT into the fabric of the organization, providing innovative, creative solutions to enhance business operations.—Kiran Rijhsinghani, Chairwoman, New York City Ballet Business & Professional Committee; Vice President, Weiss Multi Strategy AdvisersFaced with much uncertainty and economic challenges, businesses today need to be flexible and able to adapt to changing strategies and federal regulations. IT system design is a reason I hear all too often regarding why we can’t implement a new creative idea, whether it’s due to cost or archaic systems. Looking into the future, this cannot be the excuse anymore; companies need to consider IT design as a top priority and interlace it with their business strategy. This book gives a simple, systematic approach to technology design and business strategy—a must read to understand how to compete in the ever-changing global landscape. It emphasizes the need for business and tech minds to come together to develop optimal solutions, challenging the historic IT stereotype of acting like a silo and resisting large change. From Business Strategy to Information Technology Roadmap presents a simplified approach to moving your enterprise toward success and developing a long-term sustainable strategy and IT foundation.—Stephanie Bartz, Director of Strategic Planning, United HealthcareWhat I like about Pham’s book is that it is easy to read with real examples of business case and business strategy. Likewise, I also like the overall organization of the book, which is very logical and easy to follow. I personally recommend this book to any IT executives who would like—or need—to build an IT or technology roadmap that can more clearly support his or her company’s or nonprofit association’s business strategy.—Adam Warner, IT Management, Education Service Center, Region 10Table of ContentsA Concise Introduction to Business Strategy: Concepts and Formulation. An Introduction to Lean, Lean and Agile Organization, and Lean and Agile IT. From Business Strategy to IT Roadmap: An Introduction to Enterprise Architecture (EA). From Business Strategy to an Agile and Lean IT Roadmap: the Formulation Process. From IT Roadmap Formulation to Execution. Case Studies.
£37.99
John Murray Press Powered by Change
Book SynopsisEMBRACING CHANGE BOOK OF THE YEAR 2019, BUSINESS BOOK AWARDS**THE SUNDAY TIMES BUSINESS BESTSELLER**When the winds of change blow, some build a wall and others build a windmillIn a business environment where change is the only constant, the stark reality is that it has never been harder to see what''s happening around us, interpret information efficiently or develop successful strategies. This is down to both the increasing speed of change and the prevalent mindset about change, where change is seen as the enemy. Powered by Change presents a radical new methodology for using change as a fuelling mechanism to generate outstanding business success: the Windmill Theory. Power your businessThe Windmill Theory enables leaders and organisations to think and act in a way that capitalises on a constantly changing environment. Constructed of four blades working in perpetual harmony with onTrade ReviewIn the modern world change is the only constant, but few companies and leaders have any clue how to deal with this reality. This book gives them more than a clue. It gives them an entire route map. -- Mike Butcher MBE, Editor at Large, TechCrunchJonathan brilliantly captures the essence of change and our changing business landscape; leaving us all talking about building windmills! -- Linda Johnson, Chairman Guernsey Branch, Institute of DirectorsPowered by Change is that rare thing. A business book that does something other than take one idea and rework it ad infinitum. Not only is the book stacked with compelling and original insight, there is practical advice on how to put the insight into practice in both a professional and personal context. It's a wonderful book that should stay close to the side of anyone who wants to be a rare thing themselves; someone embracing the furious pace of change in the world and putting it to work for advantage.Jonathan MacDonald is brilliant. I highly recommend his strategies to any organization that wants to achieve 'long-term' success in today's fast changing business world. I'm a firm believer in making learning fun, and am impressed with how masterfully Jonathan weaves humorous stories together with practical examples to generate thought provoking ideas and unique insights. -- Chester Santos, US Memory Champion, author of 'Instant Memory Training for Success'I have worked with Jonathan on a number of projects over the last few years. These have ranged from working with small teams to challenge their mindset of change through to global regional leaders taking on the headwinds of business change. Every time his tailored, thought provoking and dynamic approach never fails to create a positive impact. He certainly knows his stuff and always inspires me to build windmills... -- Sally Hayes, Engagement & Live Event Specialist
£15.00
John Murray Press The Ultimate Management Book
Book SynopsisIf you want to be the best, you have to have the right skillset. From managing and motivating people and teams to performance management and appraisals, THE ULTIMATE MANAGEMENT BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes, key ideas and tools you need and bring it all together with practical exercises.This is your complete course in modern management. ABOUT THE SERIESULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you''re doing.
£16.14
John Murray Press Leadership Material
Book SynopsisMany leaders take great care to separate their personal qualities from their professional identity. Diana Jones, an executive coach for 30-years, argues that this is unwise. In fact, ''soft'' skills - empathy, compassion, and authentic communication - are derived from personal experience, and are both powerful and essential to enhancing executive presence, influencing others and achieving results. Through compelling stories and examples taken directly from Jones''s coaching sessions with experienced leaders, readers will learn how to make enduring behavioural changes that will produce better business results and create alignment among disparate groups using empathy and leadership language.Trade ReviewLeadership Material breaks fresh ground on behavioral change, empathy, and maintaining emotional equilibrium while under stress. This book can help you up your game. - ForbesDiana Jones enables you to create a presence wherein others follow you without being asked, people support you with being influenced, and repute is manifest without being forced. Leadership Material is a tour de force for building and sustaining personal impact.Everything you need to know to become an exceptional leader is right here!Leadership is about people, experience and relationships. Diana's book captures the simplicity of that well.Diana Jones understands that a leader is not just what they do but also who they are when they do it. Presence is an ephemeral concept. Diana is giving it form.A refreshing perspective on contemporary teams and relationships, with novel, practical strategies for more effective communication.The solid analysis, insights, stories, and the practice steps at the end of each chapter help leaders draw the insights they need to build their own effectiveness.This is a must-read for any leader who understands that it is the interpersonal relationships and interactions they promote and support which are their most powerful organizational tools.
£10.44
Cengage Learning EMEA An Introduction to Management Science
Book SynopsisThe third edition of this highly-regarded text has been fully updated whilst maintaining the accessible and comprehensive style that makes this text so popular.Packed with diverse realistic examples from Scotland to Saudi Arabia, this truly internationalized version of the landmark text from the Anderson, Sweeney and Williams team provides a complete introduction to the subjects of Management Science and Operations Research.Table of Contents1.Introduction 2.An Introduction to Linear Programming 3.Linear Programming: Sensitivity Analysis and Interpretation of Solution 4.Linear Programming Applications 5.Linear Programming: The Simplex Method 6.Simplex-Based Sensitivity Analysis and Duality 7.Transportation, Assignment and Transshipment Problems 8.Network Models 9.Project Scheduling: PERT/CPM 10.Inventory Models 11.Queuing Models 12.Simulation 13.Decision Analysis 14.Multicriteria Decisions Conclusion: Management Science in Practice Appendix A Areas for the Standard Normal Distribution Appendix B Values of e_l Appendix C Bibliography and References Appendix D Self-Test Solutions Online chapters 15.Integer Linear Programming 16.Forecasting 17.Dynamic Programming 18.Markov Processes
£57.94
Cengage Learning EMEA Managerial Economics
Book SynopsisThe sixteenth edition of Managerial Economics combines quantitative methods and economic analysis with a practical, problem solving approach to enable students to develop the skills required to make informed managerial decisions. The text's unique, integrative approach demonstrates the cohesive nature of organizations and how business decisions are interdisciplinary. Using economic concepts and tools applied to updated examples of real-world companies and management situations, the text provides a robust approach to the practical application of the academic principles of managerial economics.Table of ContentsPart I. Overview of Managerial Economics 1. Nature and Scope of Managerial Economics 2. Economic Optimization 3. Demand and Supply Part II. Demand Analysis and Estimation 4. Demand Analysis 5. Demand Estimation 6. Forecasting Part III. Production and Competitive Markets 7. Production Analysis 8. Cost Analysis and Estimation 9. Linear Programming 10. Competitive Markets 11. Performance and Strategy in Competitive Markets Part IV. Imperfect Competition 12. Monopoly and Monopsony 13. Monopolistic Competition and Oligopoly 14. Game Theory and Competitive Strategy 15. Pricing Practices Part V. Long-Term Investment Decisions 16. Risk Analysis 17. Capital Budgeting 18. Organization Structure and Corporate Governance 19. Government in the Market Economy
£55.09
Sage Publications Ltd Public Sector Management
Book SynopsisThe seventh edition of the bestselling Public Sector Management is a rich and insightful description, analysis and critique of the management of the public sector by the UK government. NEW to the seventh edition: Now set in an international context with comparative global examples throughout Three new chapters covering: strategy and planning in the public sector; transparency, accountability and ethics; and non-profit management, including the role of social enterprise and the voluntary sector Examines the impact of the continuing financial crisis on public spending An updated companion website with tutorial videos, free access to full-text journal articles, policy documents, links to useful websites and social media resources Public Sector Management is essential reading for undergraduate and postgraduate students studying public sector management as part of a business, management or politics dTable of ContentsChapter 1: The Public Sector in the United Kingdom in a Global Context Chapter 2: Politics and the Public Sector Chapter 3: Public Policy and Strategy Chapter 4: Public Spending and Financial Management Chapter 5: Managing Performance Chapter 6: E-Government Chapter 7: Accountability, Transparency and Ethics Chapter 8: Outsourcing Chapter 9: Public-Private Partnerships Chapter 10: Regulation of Infrastructure and Utilities Chapter 11: Social Enterprises, Non-Profits and the Third Sector
£37.99
APress Link Technology to Your LongTerm Business Goals
Book SynopsisLink the use of technology with long-term business goals to optimize the core elements in your organization: people, strategy, and operations. This book will show you how effective planning of processes and execution of strategies with the help of technology can bring about an organization-wide increase in productivity and performance.Business environments have grown increasingly competitive. Before an organization realizes what has happened, it can lose or gain market share. Being agile is the key to success. This book covers the processes that can help your enterprise be agile and follow best practices when executing your business strategy.You''ll review case studies from real-world experiences that dive deep into the problems a business encounters and the ways to solve those challenges. They deal with the different ways in which your organization can achieve dramatic performance improvements by changing your company''s processes. The booTable of ContentsPart 1: People.- Chapter 1: Teams and Divisions.- Chapter 2: Hiring.- Chapter 3: Upskilling.- Chapter 4: People Management.- Chapter 5: Rewards and Recognition.- Chapter 6: People Processes.- Chapter 7: Rituals.- Part 2: Strategy.- Chapter 8: OKR Review.- Chapter 9: Setting up OKRs.- Chapter 10: Linking OKRs to Strategy.- Chapter 11: Ensuring Execution of Strategy.- Chapter 12: OKRs as a Continuous Process.- Part 3: Operations.- Chapter 13: People and Processes.- Chapter 14: Prototyping and Solutioning.- Chapter 15: Scaling Operations.- Part 4: Technology.- Chapter 16: Technology Team Divisions.- Chapter 17: Technology Stack.- Chapter 18: Key Processes and Rituals of Technology Team.- Chapter 19: Business Analytics and its Importance in Scaling and Execution.- Part 5: Processes.- Chapter 20: Data Security.- Chapter 21: Why Do Businesses Fails.- Chapter 22: Exemptions to Processes Good or Bad.- Chapter 23: Processes as a Speed Booster not a Speed-breaker.- Chapter 24: Are Processes Sacred.- Chapter 25: Conclusion.
£29.99
Xlibris The Staffieri Principles
Book Synopsis
£21.85
Rheinwerk Publishing, Inc. Materials Management with SAP S4HANA
Book Synopsis
£71.24
Taylor & Francis Job Shop Lean
Book SynopsisIn the 1950âs, the design and implementation of the Toyota Production System (TPS) within Toyota had begun. In the 1960âs, Group Technology (GT) and Cellular Manufacturing (CM) were used by Serck Audco Valves, a high-mix low-volume (HMLV) manufacturer in the United Kingdom, to guide enterprise-wide transformation. In 1996, the publication of the book Lean Thinking introduced the entire world to Lean. Job Shop Lean integrates Lean with GT and CM by using the five Principles of Lean to guide its implementation: (1) identify value, (2) map the value stream, (3) create flow, (4) establish pull, and (5) seek perfection. Unfortunately, the tools typically used to implement the Principles of Lean are incapable of solving the three Industrial Engineering problems that HMLV manufacturers face when implementing Lean: (1) finding the product families in a product mix with hundreds of different products, (2) designing a flexible factory layout that fits hundreds of different product routings, and (3) scheduling a multi-product multi-machine production system subject to finite capacity constraints.Based on the Authorâs 20+ years of learning, teaching, researching, and implementing Job Shop Lean since 1999, this book Describes the concepts, tools, software, implementation methodology, and barriers to successful implementation of Lean in HMLV production systems Utilizes Production Flow Analysis instead of Value Stream Mapping to eliminate waste in different levels of any HMLV manufacturing enterprise Solves the three Industrial Engineering problems that were mentioned earlier using software like PFAST (Production Flow Analysis and Simplification Toolkit), Sgetti and Schedlyzer Explains how the one-at-a-time implementation of manufacturing cells constitutes a long-term strategy for Continuous Improvement Explains how product families and manufacturing cells are the basis for implementing flexible automation, machine monitoring, virtual cells, Manufacturing Execution Systems, and other elements of Industry 4.0 Teaches a new method, Value Network Mapping, to visualize large multi-product multi-machine production systems whose Value Streams share many processes Includes real success stories of Job Shop Lean implementation in a variety of production systems such as a forge shop, a machine shop, a fabrication facility and a shipping department Encourages any HMLV manufacturer planning to implement Job Shop Lean to leverage the co-curricular and extracurricular programs of an Industrial Engineering department Table of ContentsForeword. Testimonial. Acknowledgments. Author. 1 About This Book. 2 Introduction to Job Shop Lean. 3 Is Job Shop Lean Right for You?. 4 Design For Flow (DFF): The Essential Foundation for Job Shop Lean. 5 Overview of Production Flow Analysis (PFA). 6 Overview of Production Flow Analysis and Simplification Toolkit (PFAST). 7 Functional, Cellular, and Hybrid Cellular Layouts for Any Job Shop. 8 Designing Functional, Cellular, and Hybrid Cellular Layouts for Any Job Shop Using PFAST. 9 How Data Mining Guides Various Production Flow Simplification Strategies. 10 Improving Flow at Any Level in a Factory. 11 Industry Applications of Production Flow Analysis by IE Students. 12 Production Flow Analysis Using Metrics-Aided Visual Assessment of Material Flow Diagrams. 13 Product Mix Segmentation. 14 Determining the Correct Layout Shape for a High-Mix Machining Cell. 15 Lessons Learned from Implementing the Lean Principles in a Single High-Mix Low-Volume Make-To-Order Compressor Parts Machining Cell. 16 How Cell Formation Drives the Implementation of Job Shop Lean. 17 How to Make a Machine Shop Lean and Flexible. 18 How to Make a Custom Fabrication Shop Lean and Flexible. 19 Introduction to Operations Scheduling for High-Mix Low-Volume Manufacturers. 20 Finite Capacity Scheduling of a Flexible and Lean (FLean) Machining Cell. 21 Classroom Tutorial on the Design of a Cellular Manufacturing System. 22 Teaming Industrial Engineers with Employees to Improve a Shipping Department. 23 Implementation of Job Shop Lean in a Forge Shop. 24 Implementation of Job Shop Lean in a CNC Machine Shop. 25 Implementation of Job Shop Lean Using a One-Cell-at-a-Time Approach. 26 Educational and Training Resources for Job Shop Lean. 27 Introduction to Value Network Mapping. 28 Starter Advice for Implementing Job Shop Lean. Index
£52.24
Taylor & Francis Inc Corporate Defense and the Value Preservation
Book SynopsisThis is the first book to finally address the umbrella term corporate defense, and to explain how an integrated corporate defense program can help an organization address both value creation and preservation. The book explores the value preservation imperative, which represents an organization's obligation to implement a comprehensive corporate defense program in order to deliver long-term sustainable value to its stakeholders. For the first time the reader is provided with a complete picture of how corporate defense operates all the way from the boardroom to the front-lines, and vice versa. It provides comprehensive guidance on how to implement a robust corporate defense program by addressing this challenge from strategic, tactical, and operational perspectives. This arrangement provides readers with a holistic view of corporate defense and incorporates the management of the eight critical corporate defense components. It includes how an organization needs to integrate its governanTrade Review"Sean Lyons’ book ought to be required reading for every C-level and member of the board of the organization. He manages to capture the issues top down from the value proposition all the way down to implementation models. This is a groundbreaking achievement in my opinion and the basis for moving the necessary management of risk into the 21st Century for any corporation." -- Prof. Daniel P. Shoemaker - Author, academic researcher and former expert advisor to US Federal Agencies (DHS and DoD) on Cyber Security and Intelligence Studies "Sean Lyons covers a complex and rapidly evolving subject with confidence and a systematic approach. He lays out a comprehensive review of corporate defense, especially what it can be and how upgrading and integrating its various components can add value and help organizations to achieve sustainable results in value creation and preservation. Lots of great suggestions, both in terms of macro concepts and micro practical tips." -- David A.H. Brown, C.Dir., Pro.Dir. Canada's leading thinker, speaker, writer, and practitioner in Corporate Governance"Corporate Defense and the Value Preservation Imperative is a much needed addition to the research and practice of corporate strategy. Sean Lyons argues convincingly that in a highly competitive and multi-polar global economy, corporate sustainability needs to be predicated on both value creation and value preservation. Creating and seizing short-term business opportunities must not be at the cost of safeguarding long-term stakeholder interests and should always be supported by a system for defending existing value. It is this juxtaposition of offensive and defensive principles and processes that makes this book such a compelling read. I highly recommend it to consultants and managers engaged in the design and delivery of corporate strategy." -- Professor Thomas C. Lawton - International Strategy Advisor and Author of Breakout Strategy and Aligning for Advantage.Table of ContentsA Strategic Perspective. A Tactical Perspective. An Operational Perspective. An Integrated Perspective.
£71.24
Palibrio Marketing Digital En Su Clínica Estética
Book Synopsis
£22.46
IGI Global Management Education for Global Leadership
Book SynopsisAn individual’s success as a manager is largely dependent on the effectiveness of the training and education they received. However, as new technologies and management techniques emerge within the field, it becomes necessary to evaluate ways to optimize management education programs.Management Education for Global Leadership examines the complexities and challenges present in improvising the learning process in education programs. Highlighting real-life experiences, theoretical concepts, and practical applications within the field, as well as the role of information technologies in management education and training programs, this publication is a critical reference for scholars, practitioners, policy makers, students, politicians, and managers.
£174.80
Authorhouse International Logistics Management
Book Synopsis
£21.59
Rowman & Littlefield Marketing and Social Media: A Guide for
Book SynopsisThis updated new edition is a much- needed guide to marketing for libraries, archives, and museum professionals in the social media age. It is both an introductory textbook and a guide for working professionals who want to go beyond mere promotion to developing and deliberately managing a comprehensive marketing campaign.
£39.90
Information Age Publishing Mastering Hidden Costs and Socio-economic
Book SynopsisA volume in Research in Management Consulting Series Editor Anthony F. Buono, Bentley College This volume is a first for the Research in Management Consulting series. As research and theory building in management consulting have grown rapidly during the past several years, the series is dedicated to capturing the latest thinking from applied scholars and scholarly practitioners in this field. Complexity and uncertainty in today's fast-paced business world have prompted a growing number of organizations-profit and not-for-profit alike-to seek guidance in their concomitant change efforts. External and internal consultants and change agents have become increasingly visible in most, if not all, organizational change initiatives. Individual consultants and consulting firms have become increasingly involved in not only providing organizational clients with advice and new ideas but in implementing those ideas and solutions as well.While the series will continue to seek out and explore emerging trends, innovative perspectives, and new insights into the world of management consulting, it is also useful to look back- especially in different countries and cultures-to recapture and revisit past frameworks, intervention models and contributions. This volume is a translation and modest updating of Henri Savall and Veronique Zardet's original work on mastering ""hidden costs,"" initially published in French in 1987.Table of ContentsPreface.; Acknowledgments.; Introduction.; PART I: HIDDEN COSTS REDUCTION AND SOCIO-ECONOMIC PERFORMANCE. The Origin of Hidden Costs. Evaluating Hidden Costs. The Sustainable Reduction of Hidden Costs.; PART II: SETTING UP SOCIO-ECONOMIC MANAGEMENT. The Horivert Procedure. The Socio-Economic Diagnostic. The Socio-Economic Innovation Project. Implementation.; PART III: TWO TOOLSFOR THE CUSTOMIZED MANAGEMENT OF THE ENTERPRISE. Socio-Economic Management, Hidden Costs, and the Periodically Negotiable Activity Contract. The Strategic Piloting Indicator Logbook.; PART IV: CONCLUSION. Evaluation of Results.; POSTSCRIPT. The Research Work of the Socio-Economic Institute of Enterprises and Organizations (ISEOR). Table of Studied Enterprises. Recommended Reading.; About the Authors.
£999.99
Center for Creative Leadership The Leadership in Action Series: On Leading in
Book Synopsis
£999.99
Information Age Publishing Preparing Better Consultants: The Role of
Book SynopsisThis volume focuses on a relatively neglected area of management consulting, the education of consultants. In today's business world, we find training programs provided by consultancies, certification programs provided by professional organisations, on-the-job training of consultants with formal or informal supervision, self-taught professionals, and some academic programs and courses. Is that enough? No, better consultants are needed to handle the complexity and changing nature of business. Academe is in the best position to provide the critical thinking preparation necessary. Yet, academic institutions have been slow in embracing this challenge. The role of academia needs to grow in magnitude and in certain directions that educate consultants beyond industry training practices. Chapter authors provide examples of innovative programs, topical approaches for courses, and thoughtful reflections on the role academia can play in preparing better consultants. There are lessons for business schools, consultancies, and aspiring and practising consultants.Table of ContentsPreface, Anthony F. Buono. Introduction, Susan M. Adams and Alberto Zanzi. PART I: PROGRAM INNOVATIONS. Upgrading Problem-Based Learning by Involving Consulting Professionals, G. M. (Bud) Smith, Jr. and Deborah Good. Bridging the Divide: Enhancing the Real-World Experience in a Management Consulting Course, Tom Cooper and Dennis Hanlon. A Springboard for Further Learning: Teaching Seasoned Practitioners by Harnessing Their Experience, Hans Vermaak. The IFF-M/O/T Master Program in Organisation Development, Ralph Grossmann, Klaus Scala, and Kurt Mayer. Preparing and Training Better Consultants Through the Socioeconomic Approach to Management Curricula, Henri Savall, Véronique Zardet, Marc Bonnet, and Michel Péron. Want Higher Impact Consulting? Use Yourself as an Instrument of Change, Miriam Y. Lacey. PART II: TOPICAL APPROACHES. Intervening and Interventions: An Overview, Léon de Caluwé. Consultants and Persuasive Argumentation, Onno Bouwmeester. Academic Storytelling Consultancy Supporting a Local Arts Scene: An Agential Realist and Socioeconomic Approach to Management Perspective, David M. Boje and Joe Gladstone. Virtual Project Consultants: A Time-Driven Decision-Making Model, Velvet Weems-Landingham.
£44.96
Information Age Publishing Social Entrepreneurship as a Catalyst for Social
Book SynopsisSocial Entrepreneurship as a Catalyst for Social Change contains twenty chapters on the impact of social entrepreneurial ventures within a variety of cultural and national contexts. From Brazil to Croatia, from Thailand to Greenland, this book is rare in that it provides a rich landscape in which to imagine additional efforts to bring about positive social change. The case studies cover a broad range of topics with one common theme—how can we learn from what others are doing in the emerging field of social entrepreneurship? The various cases will inspire budding entrepreneurs to new heights of awareness to support the alleviation of poverty in many contexts. Part Two, Lessons from the Field: How Social Entrepreneurial Companies are Succeeding, discusses the similarities and differences that social entrepreneurial ventures and other businesses must face to be successful. Other topics covered include Entrepreneur Bootcamp for Veterans, microfinance, social entrepreneurship education, and development of a culture of social entrepreneurship.Part Three, Going from Local to Global, explores the challenges of a social enterprise as it transitions from a national venture to an international one. The relationship between social entrepreneurship and local business development in places such as Sicily is discussed through case studies. A stage theory of social venture internationalisation is put forth. Research connecting social media and social entrepreneurship is used to illustrate the importance of social networks in creating positive social change. Part four, Challenges in Social Entrepreneurship, explores the challenges that social entrepreneurial ventures face. Ethics of intellectual property rights in social enterprises is a focal topic in this section. Social franchising as an approach to social entrepreneurship is illustrated.
£49.95
£12.55
Project Management Institute Governance of Portfolios, Programs, and Projects:
Book SynopsisUnderstanding governance as it applies to portfolios, programs, and projects is growing in importance to organizations, because appropriate governance is a factor in the success or failure of strategic initiatives and portfolios, as well as an organization’s programs and projects. Implementing an effective governance framework can be challenging due to factors such as increasing business complexities, regulatory requirements, globalization, and rapid changes in technology and business environments. Many organizations do not have a consistent approach to portfolio, program, and project governance. PMI’s Governance of Portfolios, Programs, and Projects: A Practice Guide, developed by leading experts in the field, provides guidance to organizations and practitioners on how to implement or enhance governance on portfolios, programs, and projects. This practice guide provides definitions for governance in an effort to distinguish the different levels of governance and to identify their common elements.
£27.96
Morgan James Publishing llc The Future of Purpose-Driven Branding: Signature
Book SynopsisToday’s firms need a social effort that is serious and impactful to be relevant. It’s not enough to make a commitment to reduce energy or have an ad hoc unbranded budget for grants and volunteering—the world needs their resources and agility to address existential threats in society, and their customers (and employees) demand it.As an influential voice in branding and market connection, David Aaker examines how businesses can adapt their approaches for social betterment in, The Future of Purpose-Driven Branding: Signature Programs that Impact & Inspire Both Business and Society. According to Aaker, the future of branding demands that businesses: Create a purpose and culture that nurtures social and environmental efforts Create signature programs to carry that message Build strong signature brands in part with five branding “Must Dos” Use the signature brands to advance a business to get their endorsement and access to their resources The Future of Purpose-Driven Branding demonstrates how firms can create signature programs, build their brands, and use them to advance a business brand, in order to maintain relevance and connect with future consumers.
£999.99
Clanrye International Managing Supply Chain: A Logistics Approach
Book Synopsis
£79.47
Harvard Business Review Press What's Your Digital Business Model?: Six
Book SynopsisDigital transformation is not about technology--it's about change.In the rapidly changing digital economy, you can't succeed by merely tweaking management practices that led to past success. And yet, while many leaders and managers recognize the threat from digital--and the potential opportunity--they lack a common language and compelling framework to help them assess it and guide them in responding. They don't know how to think about their digital business model.In this concise, practical book, MIT digital research leaders Peter Weill and Stephanie Woerner provide a powerful yet straightforward framework that has been field-tested globally with dozens of senior management teams. Based on years of study at the MIT Center for Information Systems Research (CISR), the authors find that digitization is moving companies' business models on two dimensions: from value chains to digital ecosystems, and from a fuzzy understanding of the needs of end customers to a sharper one. Looking at these dimensions in combination results in four distinct business models, each with different capabilities. The book then sets out six driving questions, in separate chapters, that help managers and executives clarify where they are currently in an increasingly digital business landscape and highlight what's needed to move toward a higher-value digital business model.Filled with straightforward self-assessments, motivating examples, and sharp financial analyses of where profits are made, this smart book will help you tackle the threats, leverage the opportunities, and create winning digital strategies.Trade ReviewNamed one of the "Top Ten Technology Books of 2018" by Peter High, Forbes.comAdvance Praise for What's Your Digital Business Model?:James I. Cash Jr., Lead Independent Director, Walmart--"Weill and Woerner's book provides a very useful framework for analyzing the best business model option and developing a transformation strategy in response to the digital revolution every company is going through."Francisco Gonzalez, Group Executive Chairman, BBVA--"This book will help companies to take a hard look at their digital transformation strategies and show them how to win in the fourth industrial revolution."Jean-Pascal Tricoire, Chairman and CEO, Schneider Electric--"An essential decision guide to navigate digitization, ask the right questions, and make the right choices. Based on a wealth of data points and real-life examples, this book offers practical, step-by-step tips to define and execute a winning digital transformation."Fernando A. Gonzalez, CEO, CEMEX--"Weill and Woerner's book is a must-read primer for CEOs wondering why they need to digitally transform their companies and how to succeed in the endeavor.Jennifer S. Banner, CEO, Schaad Companies; Lead Director, BB&T--"Weill and Woerner bring laser focus to the pressing need for enterprises to digitize their business models. This book is a practical, hopeful guide for executives and boards alike, providing a call to action and a framework for execution that blends cutting-edge research with real-world examples."Sammy Lee, Chairman and Chief Invisible Officer, LKK Health Products Group--"The authors provide a simple but powerful framework for enterprises to reinvent their business models for the digital age. Their probing questions, self-assessments, and real-life examples make this book a must-read for everyone who wants to make their digital transformation a success."
£21.85
Harvard Business Review Press Happiness (HBR Emotional Intelligence Series)
Book SynopsisWhat is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions by presenting research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace--and warnings that highlight where the happiness hype has been overblown. This volume includes the work of; Daniel Gilbert. Annie McKee. Gretchen Spreitzer. Teresa M. Amabile. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.Trade ReviewHarvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organisations more effectively and to make a positive impact.
£10.99
Harvard Business Review Press HBR's 10 Must Reads on Entrepreneurship and
Book SynopsisThe best entrepreneurs balance brilliant business ideas with a rigorous commitment to serving their customers' needs.If you read nothing else on entrepreneurship and startups, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you build your company for enduring success.Leading experts and practitioners such as Clayton Christensen, Marc Andreessen, and Reid Hoffman provide the insights and advice that will inspire you to: Understand what makes entrepreneurial leaders tick Know what matters in a great business plan Adopt lean startup practices such as business model experimentation Be prepared for the race for scale in Silicon Valley Better understand the world of venture capital--and know what you'll get along with VC funding Take an alternative approach to entrepreneurship: buy an existing business and run it as CEO This collection of articles includes "Hiring an Entrepreneurial Leader," by Timothy Butler; "How to Write a Great Business Plan," by William A. Sahlman; "Why the Lean Start-Up Changes Everything," by Steve Blank; "The President of SRI Ventures on Bringing Siri to Life," by Norman Winarsky; "In Search of the Next Big Thing," an interview with Marc Andreessen by Adi Ignatius; "Six Myths About Venture Capitalists," by Diane Mulcahy; "Chobani's Founder on Growing a Start-Up Without Outside Investors," by Hamdi Ulukaya; "Network Effects Aren’t Enough," by Andrei Hagiu and Simon Rothman; "Blitzscaling," an interview with Reid Hoffman by Tim Sullivan; "Buying Your Way into Entrepreneurship," by Richard S. Ruback and Royce Yudkoff; and "The Founder's Dilemma," by Noam Wasserman.
£16.14
Harvard Business Review Press HBR's 10 Must Reads on Business Model Innovation
Book SynopsisRethink how your organization creates, delivers, and captures value--or risk becoming irrelevant.If you read nothing else on business model innovation, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you reach new customers and stay ahead of your competitors by reinventing your business model.This book will inspire you to: Assess whether your core business model is going strong or running out of gas Fend off free and discount entrants to your market Reinvigorate growth by adding a second business model Adopt the practices of lean startups Develop a platform around your key products Make business model innovation an ongoing discipline within your organization This collection of articles includes "Why Business Models Matter," by Joan Magretta; "Reinventing Your Business Model," by Mark W. Johnson, Clayton M. Christensen, and Henning Kagermann; "When Your Business Model Is in Trouble," an interview with Rita Gunther McGrath by Sarah Cliffe; "Four Paths to Business Model Innovation," by Karan Girotra and Serguei Netessine; "The Transformative Business Model," by Stelios Kavadias, Kostas Ladas, and Christoph Loch; "Competing Against Free," by David J. Bryce, Jeffrey H. Dyer, and Nile W. Hatch; "Why the Lean Start-Up Changes Everything," by Steve Blank; "Finding the Platform in Your Product," by Andrei Hagiu and Elizabeth J. Altman; "Pipelines, Platforms, and the New Rules of Strategy," by Marshall W. Van Alstyne, Geoffrey G. Parker, and Sangeet Paul Choudary; "When One Business Model Isn't Enough," by Ramon Casadesus-Masanell and Jorge Tarzijan; and "Reaching the Rich World's Poorest Consumers," by Muhammad Yunus, Frederic Dalsace, David Menasce, and Benedicte Faivre-Tavignot.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further.HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.
£16.14
Michael Nassirian ... I'm Tired: How to Survive and Succeed in
Book Synopsis
£14.24