Knowledge management Books

Book SynopsisNow known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution.Trade Review"Sostrin brings contemporary trends in communication theory to the workplace in a clear and practical manner. He shows why organizations must abandon dated views of communication and adopt a new perspective. If you read this book, you will never look at communication the same way again. Try it!" - Stephen W. Littlejohn, Lecturer of Communication and Journalism, University of New Mexico, USA "If you're interested in maximizing your organization's competitive edge, this book is for you! Sostrin offers a new and compelling understanding of communication that is at the heart of organizational effectiveness and satisfaction. The concepts, examples, and practices provide a useful guide to deconstructing unwanted communication patterns, remaking new ones, and significantly improving the quality and outcomes of organizational life." - Kim Pearce, Retired Professor, De Anza College, USA; Co-Founder and President, CMM Institute for Personal and Social Evolution "Re-Making Communication at Work offers a clear and compelling alternative to the transmission model of communication that is so deeply entrenched in our theories of organizational communication. Using plain language, vivid illustrations, and thoughtful explanation, Sostrin speaks to students, scholars and practitioners alike as he challenges them to move beyond their old ways of conceptualizing and espousing effective communication practices." - Lacy McNamee, Professor of Communication, Baylor University, USA "The volume offers a refreshing new approach to quality organizational communication by exposing the common myths of communication and asking fundamentally different questions. The reader is asked to identify unwanted patterns of interaction and taught how to design more satisfying and productive patterns that match the values and goals of the organization." - Stan Deetz, Professor and Director, Center for the Study of Conflict, Collaboration and Creative Governance and the Peace and Conflict Studies Program, University of Colorado, Boulder, USA "Sostrin highlights the power of communication to construct new forms of relating to and working within organizations. Communication is much more than simply getting one's point across clearly. The patterns of communication we create with each other makes our organizational identities, relationships, and cultures in organizations. Sostrin's book highlights the complexity we confront when changing and creating new patterns of communication and the tools that people need to make better organizations through communication." - J. Kevin Barge, Professor of Communications, Texas A&M University, USATable of ContentsDedication Prologue PART I: FORGET EVERYTHING YOU LEARNED ABOUT COMMUNICATION AT WORK 1. The Changing World of Work 2. Communication: The Competitive Advantage of the 21st Century 3. Why Leaders Should Care About Re-Making Communication and Work PART II: THE REAL STORY ABOUT COMMUNICATION AT WORK 4. Old Myths and New Principles 5. Taking a Communication Perspective 6. Workplace Culture: The Ecosystem of Our Patterns of Communication and Interaction 7. Organizational Leaders: Architects of Their Patterns of Communication and Interaction PART III: A GUIDE FOR RE-MAKING PATTERNS OF COMMUNICATION AT WORK 8. Managing the Physics of Communication 9. Learning to See Patterns of Interaction 10. Common Communication Pitfalls and Unwanted Repetitive Patterns 11. The Top-10 Patterns of Communication Leaders Must Get Right 12. The SEAVA Process 13. Applying SEAVA to Common Pitfalls and Unwanted Repetitive Patterns 14. Using SEAVA One-on-One 15. Using SEAVA with Teams PART IV: CREATING BIG CHANGE BY STARTING SMALL 16. Where to Begin with Yourself, Your Team and Your Organization 17. Guided Coaching: Seeing Patterns of Interaction, Noticing Critical Moments of Communication, and Operationalizing the Communication Perspective 18. Three-Minute Summary: How to Effectively Share the Book's Lessons with the 'Hard-to-Reach'

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Book SynopsisThe introduction of digital applications into businesses has revolutionized the way employees and managers carry out their jobs while also benefiting them socially. Smartphone and App Implementations that Improve Productivity looks at the benefits of apps in the workplace and introduces academic perspectives that link prospective advantages with practical commercial examples. The analysis is structured into chapters that include real world application while at the same time critically assess implied benefits of the new app technology and draw out the main findings and conclusions. Tahir M. Nisar brings into focus the emerging role of digital applications and big data in enterprise decision making. Readers will learn how companies can achieve more efficiency and effectiveness in their business operations through new types of organizational design strategies and mechanisms of employee mobility and work-life balance that draw on digital apps.Table of ContentsPreface Chapter 1 Introduction Uber: A mobile application Performance evaluation – App rating system The drivers – not employees but partners Flexibility – a key word in Uber’s digital practices What it all comes down to Chapter outlines Chapter 2 Mobile Communications and Big Data Chapter 3 Management of Enterprise Resource Systems APP types Enterprise resource planning Large and small firms and apps Chapter 4 Technology and Firm capabilities Web-conferencing E-learning Supply-chain Marketing Sales force automation (SFA) Customer relationship management Retailing Personalization and unison Accessibility Transparency Chapter 5 Management Processes and Decision Making Management Knowledge Management Teams Work design Business process re-engineering Human resource management Control and coordination Motivation Communication Monitoring Training and worker skills Health and safety Strategy Chapter 6 Apps and Performance Outcomes Productivity Workplace efficiency Overhead costs Mobility Collaboration Creative labor Chapter 7 Mobility and Work-life Balance What is work-life balance? Chapter 8 New Digital Markets and Emerging Business Models Sharing economy Mobile banking Social media Chapter 9 Conclusion References

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Book SynopsisSelected Readings on Information Technology Management: Contemporary Issues supplies students and lecturers with quality research articles focusing on a variety of contemporary issues related to topics in information technology management. Containing over 30 chapters from authors across the globe, these selected readings in areas such as information systems, knowledge management, and IT governance depict the most relevant and important areas of classroom discussion within the categories of fundamental concepts and theories; development and design methodologies; tools and technologies; application and utilization; critical issues; and emerging trends.

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Book SynopsisIn every industry, there are companies that take off. They effortlessly hire talented people, attract loyal customers, create cool products and make lots of money. These companies seem to stand out and scale up quickly with support from investors, partners and the media. Sadly, most companies don't perform this way. Most entrepreneurs aren't building anything of value. They work hard, make sacrifices, struggle, dream, plan and strive, but in the end, it doesn't pay off. This book sets out a method for building a business that becomes a valuable asset. It focuses you on transforming your organisation into something scalable, digital, fun and capable of making an impact. It's time to, stand out, scale up and build a business that has a life of its own. Start now by reading this book.

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Book SynopsisWinner: Axiom Award Gold Medal (Networking)Scientists have proven that stories make the brain light up in ways no other form of communication does. Using story frameworks as a communication device for data will help make your recommendations stick and be acted on.Organizations use data to identify problems or opportunities. The actions others may need to take today from your insights in data could reverse or improve the trajectory of your future data. So, communicating data well, drives very important outcomes. Even though most roles depend on data, communicating well is the top skill gap in roles using data. The essential skill for today’s leaders (and aspiring leaders) is shaping data into narratives that make a clear recommendation and inspire others to act. Almost every role today uses data for decision making. As you grow in your career, you can become a strategic advisor and ultimately a leader using data to shape a future where humanity and organizations flourish.Duarte and her team have culled through thousands of data slides of her clients in technology, finance, healthcare, and consumer products, to decode how the highest performing brands communicate with data.DataStory teaches you the most effective ways to turn your data into narratives that blend the power of language, numbers, and graphics. This book is not about visualizing data, there are plenty of books covering that. Instead, you’ll learn how to transform numbers into narratives to drive action. It will help you communicate data in a way that creates outcomes both inside and outside your own organization. It will help you earn a reputation as a trusted advisor, which will advance your career. it will help your organization make faster decisions and inspire others to act on them! Nancy Duarte is one of the preeminent storytellers in American business and the acclaimed author of Slide:ology, Resonate, and the HBR Guide to Persuasive Presentations comes this book that will help you transform numbers into narratives.

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Book SynopsisThe digitalization of businesses calls for new forms of leadership and collaboration, as traditional human resources strategies are reaching their limits. Personal responsibility, networking and diversity are increasingly recognized as key prerequisites for agility, adaptability and innovativeness. This book encourages HR managers who want to be pioneers of, or support, digital transformation to rethink their HR strategies. It begins with a clear illustration of the difference between stability and agility in leadership and organization. Building on this, it then guides the reader through a broad range of relevant HR topics and how they compare to the new strategic orientation. All major aspects of HR management are addressed, including recruitment, learning, talent management, remuneration, performance management, corporate training, executive development and change management. Providing a comprehensive, practical, differentiated and non-dogmatic alternative to traditional approaches, the book is a must-read for all those who are concerned with sustainable HR management in the era of digitalization.Table of ContentsHR in the Context of Digitization.- Agility and Stability.- Building an HR Strategy.- The Structural and Cultural Context.- Talent Acquisition and Selection.- Goals, Assessment and Feedback.- Learning and Knowledge.- Development and Career.- Remuneration.- Engagement and Retention.- HR Operation.- Managing Change and Transformation.- Transformation into an Agile Future.

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Book SynopsisThis book provides a detailed and comprehensive overview of all phases of a hackathon and thus helps to reduce complexity, to use opportunities, to avert pitfalls and to avoid problems. In addition, it also explains from a participant’s perspective how to succeed in a hackathon. Lastly, the book is rounded off by extensive checklists, which support you in your own hackathons. The book is structured as follows: At first the basics and the history of hackathons are described in chapter 1. Afterwards the three phases of a hackathon are described in detail. This is started in chapter 2 with the description of the individual measures which are to be accomplished before the actual event. Here not only technical or organizational aspects are described, but also the important legal aspects are discussed. Subsequently, it is shown what is necessary to carry out a hackathon successfully. For this purpose the actual execution with all its steps is described in chapter 3. Next, chapter 4 looks at the follow-ups, which are often neglected or even completely forgotten. Chapter 5 describes from a participant’s point of view the reasons for participating in a hackathon and which aspects guarantee a successful participation. In the following chapter 6 the criticism of the format of the hackathons and their execution is also examined in detail. Eventually, the most important points are summarized in chapter 7, before chapter 8 gives a view into the future of hackathons. Subsequently chapter 9 collects statements and opinions of representatives from industry, science and administration on the topic of hackathons. The book is rounded off in chapter 10 with detailed checklists, which can be directly used for the successful planning, operation and follow-up of hackathons. The book is written for everyone with an interest in how hackathons work, how to create them, and how to successfully participate. It especially targets people in industry or young students who want to run or participate in a hackathon.Table of Contents1. Basics.- 2. Preparation.- 3. Operation.- 4. Follow-Up.- 5. Participant View.- 6. Criticism.- 7. Summary.- 8. Outlook.- 9. Quotations.- 10. Checklists.

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Book SynopsisThe book describes the complete project process in individual steps for SAP S/4HANA project management based on the SAP ACTIVATE implementation methodology. By imparting knowledge based on experience with real SAP projects, the book supports project managers in developing skills and qualifications that will lead them to the successful management of SAP projects. In this context it emphasizes the crucial role of human interaction from the start to the successful completion of projects and provides useful tips on how to recognize and avoid pitfalls.Enriched with a wide range of material such as templates, checklists and practical examples, the book provides concrete guidance for project managers and participants on how to successfully manage ongoing projects. The book is valuable for both beginners and experienced project managers and also gives decision makers and stakeholders an excellent insight into the planning and management of large projects.Table of ContentsChapter 1. Introduction.- Chapter 2. What makes an SAP-Project so different?.- Chapter 3. The SAP S/4HANA project: How it should be.- Chapter 4. The SAP S/4HANA Project: How it is.- Chapter 5. The underestimated success factor: people.- Chapter 6. Project Planning, Control and Quality Assurance.- Chapter 7. Examples of real-live SAP-S/4HANA Projects.- Chapter 8. Consultants: Boon or Bane? Benefit or Burden?.- Chapter 9. Tools for project support.- Chapter 10. 12 Commandments for a successful SAP project.

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Book SynopsisThis textbook guides the reader on how to undertake high-quality literature reviews, from traditional narrative to protocol-driven reviews. The guidance covers a broad range of purposes, disciplines and research paradigms. Whether the literature review is part of a research project, doctoral study, dissertation or a stand-alone study, the book offers approaches, methods, tools, tips and guidelines to produce more effective literature reviews in an efficient manner. The numerous examples are drawn from an array of subject areas, such as economics, healthcare, education, medicine, psychology, software engineering amongst others. This makes it worthwhile for a wide range of studies and for reviews into evidence-based interventions, policies, practices and treatments. There is attention given to presenting, reporting and publishing literature reviews. With the additional clarity brought about by explanatory tables and graphs, this textbook is a ‘must-have’ for all students, researchers, academics and practitioners at any stage of their project or career when engaging with literature. In addition, citizens, policymakers and practitioners will benefit from the guidance with better insight into how literature reviews could and should have been conducted.Table of ContentsChapter 1 IntroductionPART I: Basic Concepts for Effective Literature ReviewsChapter 2 Objectives and Positioning of [Systematic] Literature ReviewsChapter 3 Developing Review QuestionsChapter 4 Search Strategies for PublicationsChapter 5 Setting Inclusion and Exclusion CriteriaPART II: Quantitative Analysis MethodsChapter 6 Meta-AnalysisChapter 7 Other Quantitative MethodsPART III: Qualitative Analysis MethodsChapter 8 Meta-AggregationChapter 9 Grounded Theory and Discourse AnalysisChapter 10 Thematic AnalysisChapter 11 Meta-EthnographyChapter 12 Combining Quantitative and Qualitative AnalysisPART IV: Reporting Literature ReviewsChapter 13: Reporting Standards for Literature ReviewsChapter 14: Data Management and RepositoriesChapter 15: Writing Literature ReviewsChapter 16: Presenting Literature ReviewsEPILOGUEThe Dissenting Voices

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Book SynopsisDas erfolgreiche Fachbuch widmet sich der psychosozialen Dimension der Projektarbeit. Vor diesem Hintergrund werden alle Projektphasen beleuchtet. Schwerpunkte sind: Planung und Gestaltung des Projektbeginns, methodische Hinweise zur Teamarbeit, Regeln der Gesprächsführung, Umgang mit Macht, Hierarchie und Widerstand im Rahmen der Projektarbeit, Partizipation, Gestaltung des Projektendes, Rolle und Anforderungsprofil des Projektleiters.Fachlich kompetent und übersichtlich gestaltet, gibt das Arbeitsbuch eine ebenso praxisgerechte wie breitgefächerte Hilfestellung für Projektleiter und Führungskräfte in den verschiedensten Bereichen. In der Neuauflage wurden die Entwicklungen in der Praxis berücksichtigt. Das Buch ist zu einem Klassiker der Projektarbeit geworden und wird in vielen Firmen und Seminaren als Lehrbuch eingesetzt.Table of Contents1 Orientierungshilfe für den Leser.- 1.1 Ziele des ersten Kapitels.- 1.2 Was hat sich in der Projektarbeit seit der 1. Auflage verändert?.- 1.3 Typische Probleme in der Projektarbeit und der Beitrag des Buches.- 1.4 Übersicht über die einzelnen Kapitel.- 2 Unser Grundverständnis von Projektmanagement.- 2.1 Ziele des zweiten Kapitels.- 2.2 Ein gemeinsames Verständnis über Projektmanagement ist nötig.- 2.3 Acht Merkmale für erfolgreiches Projektmanagement.- 2.4 Die fünf Dimensionen der Projektarbeit.- 2.5 Projektarbeit verlangt, die Dinge im Systernzusammenhang zu sehen.Das OSTO-Modell: das Unternehmen als offenes sozio-techno-ökonornisches System.- 2.6 Empfehlungen.- 3 Der Projektvereinbarungsprozess von der Projektidee bis zum klaren Projektauftrag.- 3.1 Ziele des dritten Kapitels.- 3.2 Was ist unter einem Projektvereinbarungsprozess zu verstehen?.- 3.3 Sage rnir, wie ein Projekt beginnt, und ich sage Dir, wie es endet!.- 3.4 Praxisprobleme.- 3.5 Die zwei Ebenen des Projektvereinbarungsprozesses.- 3.5.1 Analysieren Sie die Ausgangssituation des Projektes.- 3.5.2 Die Inhaltsebene der Projektvereinbarung.- 3.5.3 Kernpunkte des Projektauftrags.- 3.6 Der Projektvereinbarungsprozess verlangt Rollenbewusstsein.- 3.7 Der Weg der Projektvereinbarung—das Wie.- 3.7.1 Worauf sollte der ProjektIeiter bei der Gestaltung der Projektvereinbarung achten?.- 3.7.2 Prüfen Sie Ihre persönliche Ausgangssituation für die ProjektIeitung!.- 3.8 Glosse.- 3.9 Empfehlungen und Checklisten.- 4 Erfolgreich arbeiten im Projektteam.- 4.1 Ziele des vierten Kapitels.- 4.2 Praxisprobleme.- 4.3 Nach welchen Kriterien sind die Mitarbeiter des Projektteams auszuwahlen.- 4.3.1 Wer soli über die Mitarbeit im Projektteam entscheiden?.- 4.3.2 Glosse.- 4.3.3 Wie groß sollte ein Projektteam sein?— Kernteam und erweitertes Team.- 4.4 Durch welche Faktoren wird die Arbeit des Projektteams beeinflusst?.- 4.4.1 Ziele und Aufgaben der Gruppe — das Thema.- 4.4.2 Individuum — Einstellung, Verhalten, Qualifikation des Einzelnen.- 4.4.3 Gruppe.- 4.4.4 Das Umfeld des Projektteams.- 4.5 Die Kick-Off-Sitzung.- 4.6 Die Gruppenprozessanalyse.- 4.7 Glosse.- 4.8 Empfehlungen und Checklisten.- 5 Partnerschaftliche Gesprachsfiihrung - ein Schliissel zur erfolgreichen Projektarbeit.- 5.1 Ziele des fiinften Kapitels.- 5.2 Die Praxisprobleme.- 5.3 Grundlagen der Gesprachsfiihrung.- 5.3.1 Wertschatzung und Achtung des Menschen.- 5.3.2 Offenes Verhalten.- 5.3.3 Einfiihlungsvermogen - die Botschaft wahrnehmen.- 5.4 Techniken der Gesprachsfiihrung - Hinweise und Regeln.- 5.4.1 Hinweise zum aktiven Zuhoren.- 5.4.2 Stellen Sie echte Fragen.- 5.4.3 Werfragt, fiihrt!.- 5.4.4 Mach mal Pause.- 5.4.5 Killerphrasen konnen ein Gesprach tOten.- 5.4.6 Feedback rnacht satt.- 5.5 Verstandlichkeit - ein Schltissel zurn gegenseitigen Verstehen.- 5.6 Checklisten zur Gesprachsftihrung.- 6 Macht, Hierarchie und Autoritat in der Projektarbeit.- 6.1 Ziele des sechsten Kapitels.- 6.2 Was bedeutet Macht?.- 6.3 Wie kann der Projektleiter Macht in der Praxis erkennen?-Die Praxisproblerne.- 6.4 Hierarchie und Projektarbeit - ein schizophrenes Muster?.- 6.5 Unsere „auBeren“ und „inneren“ Hierarchien-Personelle Machtfaktoren.- 6.5.1 Der Einfluss von Ftihrungskraften auf die Projektarbeit.- 6.5.2 Unsere inneren Hierarchien.- 6.6 Glosse.- 6.7 Zusammenfassung und Hinweise.- 7 Akzeptanz oder Widerstand: Erfolgskriterium fiir Innovationen.- 7.1 Ziele des siebten Kapitels.- 7.2 Wie begegnen uns Widerstande?.- 7.3 Was ist Widerstand?.- 7.4 Die Ursachen ftir Widerstand.- 7.4.1 Generelle WiderstandsauslOser, die in der Natur der Projektarbeit liegen.- 7.4.2 Projektbezogene Widerstandsausloser.- 7.5 Der Urngang mit Widerstand.- 7.5.1 Zurn Urngang mit Widerstand auf der Ebene des Gesarntunternehrnens.- 7.5.2 Zurn Urngang mit Widerstand auf der Ebene des Projektes.- 7.5.3 Wie gehe ich als Projektleiter personlich mit Widerstand urn?.- 7.6 Checklisten ftir den Projektleiter.- 8 Der Projektabschluss: Bruchstellen sind Fundstellen.- 8.1 Ziele des achten Kapitels.- 8.2 Die Praxisproblerne.- 8.3 Das Projektende: Zwischen ktinstIicher Verlangerung und heimlichem Abseilen.- 8.4 Werten Sie Projekte systematisch aus.- 8.5 Empfehlungen und Checklisten.- 9 Gedanken zur Rolle und zurn Anforderungsprofil des Projektleiters.- 9.1 Ziele des neunten Kapitels.- 9.2.1 Wie sehen wir die ProjektIeiterrolle?.- 9.3 Aufgaben des ProjektIeiters.- 9.4 Welche Kompetenzen sollte ein ProjektIeiter haben?.- 9.5 Zur Qualifikation eines Projektleiters.- 9.6 Qualifikationsmoglichkeiten ftir ProjektIeiter.- 9.7 Checklisten.- 9.7.1 Fragen zum eigenen Rollenverstandnis.- 9.7.2 Fragen zur Sichtweise von auBen.- Stichwortverzeichnis.

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Book SynopsisChristian N. Schmid entwickelt ein Referenzmodell, das die unternehmensspezifische Konfiguration des Innovationsprozesses zur gesteuerten und zielgerichteten Entwicklung von IT-enabled Business Innovations ermöglicht. Dies erlaubt einen planbaren und nachhaltigen Wertbeitrag der Innovation zum strategischen Unternehmenserfolg. Durch die Deregulierung der europäischen Versicherungsmärkte und das Niedrigzinsumfeld der weltweiten Kapitalmärkte sieht sich die Assekuranz einem verschärften Ergebnis- und Wettbewerbsdruck ausgesetzt. Innovation wird daher immer stärker als strategischer Lösungsansatz wahrgenommen. Besonders gilt dies für IT-gestützte Verbesserungen von Geschäftsprozessen und Produkten, die IT-enabled BI.Table of ContentsReferenzmodell zur nachhaltigen Entwicklung von IT-enabled BI.- Konstruktionslandkarte für Referenzmodelle.- State of the Art der Evaluation von Referenzmodellen.

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Book SynopsisIn diesem Essential finden Sie konkrete und praxiserprobte Hinweise, wie die Wissensmanagement-Anforderungen der ISO 9001:2015 zum Nutzen Ihrer Organisation umgesetzt werden können und welche weiteren Schritte zur Entwicklung eines wertschöpfungsorientierten Wissensmanagements notwendig sind. Jedes Kapitel enthält einfache Kontrollfragen, anhand derer Sie feststellen können, wie weit Sie mit der Umsetzung der Anforderungen der neuen Norm bereits gekommen sind. Eine Checkliste und ein Musterstellenprofil geben weitere Hilfestellung.Trade Review“… Der Beitrag ist gut strukturiert, lässt sich sehr gut lesen und bereitet die Inhalte komprimiert und verständlich auf.” (Stefan Reinheimer, in: HMD Praxis der Wirtschaftsinformatik, Jg. 55, 2018)Table of ContentsWettbewerbsfähigkeit durch Wissensmanagement sichern.- Die Wissenstreppe: Information – Wissen – Kompetenz.- Wissen vermitteln und verfügbar machen.

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Book SynopsisDieses essential zeigt Wege auf, wie Managed-Service-Projekte unter immer komplexeren Rahmenbedingungen erfolgreich durchgeführt werden können. Die Autoren erläutern zunächst Konzepte, Strukturen und kritische Erfolgsfaktoren von Managed Services. Anschließend vermitteln sie anhand vieler Praxisbeispiele und -tipps, wie ein Wandel der IT im Spannungsfeld zwischen Outsourcing und Insourcing ohne teure Fehlentscheidungen gelingen kann. Der Leser erfährt, dass der systemische Ansatz längst die IT erreicht hat und auf welche Weise Unternehmen die Qualität in der IT verbessern sowie gleichzeitig die damit verbundenen Kosten senken können.Table of ContentsService Levels – Auf der Suche nach dem Optimum.- Transition – Falle und Erfolgsfaktor.- Vertrag und Sanktionen – Notwendiges Übel oder Sicherheit.- Transformation der IT – Macher gesucht.

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Book SynopsisMario Kischporski untersucht in diesem essential das Thema Electronic Data Interchange (EDI) im Hinblick auf Chancen und Herausforderungen des praktischen Einsatzes im täglichen Geschäftsleben. Dabei werden v.a. die Bedeutung des Strukturdatenaustausches, Fallstricke und praxisrelevante Betrachtungen herausgearbeitet und übersichtlich, kompakt und nachvollziehbar dargestellt. Dies soll dem Leser helfen, einen fundierten Überblick zu erlangen und die Potentiale der Digitalisierung konkret und pragmatisch in der Anwendungspraxis im Alltag anzuwenden und zu nutzen. Zum Thema EDI gibt es so gut wie keine (einführende) Fachliteratur. Diese Lücke soll dieses essential schließen.Table of ContentsWichtige Definitionen.- Was ist EDI?.- Grundlagen von EDI.- (IT-)Wertbeitrag und Business-/IT-Alignment.- Stolperfallen, Missverständnisse, Handlungsempfehlungen und Erfolgsfaktoren.- Ausblick.

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Book SynopsisDie Autoren geben einen praxisorientierten Einstieg in Process-Mining mit unternehmensbezogenen Anwendungsfällen und einer Marktübersicht der Software, die hilft, Geschäftsprozesse schnell, smart und einfach zu gestalten. Auf Basis von Log-Daten der Geschäftsvorgänge erstellt Process-Mining automatisch Modelle der Ist-Abläufe, kann diese mit Soll-Abläufen vergleichen und helfen, Geschäftsprozesse zu optimieren. Weitere Anwendungen von Process-Mining sind u.a. Governance, Risk und Compliance Management, IT-Migration und -Implementierung sowie Entwicklung digitaler Geschäftsmodelle. Process-Mining ist gerade auch für kleinere und mittelgroße Unternehmen von großer Bedeutung für die Wettbewerbsfähigkeit.Die Autoren Ralf Peters ist selbstständiger Unternehmensberater und Interimsmanager. Er unterstützt Unternehmen in Transformationsphasen, bei Post-Merger-Integrationen, IT-Implementierungen sowie dem Einsatz von Process-Mining. Prof. Dr. Markus Nauroth lehrt Wirtschaftsinformatik an der Hochschule Mainz und verantwortet u.a. als Studiengangleiter den Bachelor-Studiengang Angewandte Informatik. Zuvor war er als Unternehmensberater in London und New York tätig.Table of ContentsProcess-Mining im Vergleich zu anderen Methoden.- Praktische Anwendung von Process-Mining, Relevanz für KMU.- Datenschutz und -sicherheit.- Process-Mining-Software-Tools.

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Book SynopsisIn diesem Sammelband werden aktuelle Themen aus Forschung und Praxis zu VR und AR (Virtual Reality bzw. Augmented Reality) im Kontext der Digitalen Produktion behandelt. Experten und Expertinnen schreiben über den aktuellen Stand der Technik, praxisnahe, industrielle Anwendungen sowie über den Ausblick in die Zukunft. Im Bereich der Konzepte wird über Maschinensimulation ebenso berichtet wie über Schulungseinsatz und den digitalen Zwilling zur Fabrikplanung. Anwendungsberichte umfassen immersives Lernen, Instandhaltung, Logistik und Produktion.Table of ContentsTechnische Grundlagen zur Darstellung von virtuellen Inhalten.- Historische Entwicklung von Virtual und Augmented Reality.- Aktueller Überblick über Hardware und Software und den Stand der Technik.- Im Markt erfolgreiche Anwendungen in verschiedensten Bereichen digitaler Produktion und deren Umfeld.- Potentielle zukünftige Einsatzszenarien.

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Book SynopsisFür jeden von uns ist heute die Frage wichtig, wie in Zukunft Menschen und Maschinen zum Wohle des Menschen zusammenarbeiten und welche Anforderungen an Menschen hierbei entstehen. Dieses essential bietet für Interessierte den Einstieg. Wenn wir die Entwicklung in geeignete Bahnen lenken, dürfen wir dieser auch gespannt entgegensehen: Dann wirken – verbunden mit KI – Achtsamkeit, Anstrengung, Aufklärung, Anleitung und auch ein Stück weit Abenteuer im positiven Sinne zusammen.Table of ContentsGrundlagen zu Digitalisierung, Vernetzung und KI.- Anwendungsfelder und Herausforderungen beim Einsatz von KI.- Kompetenzanforderungen.

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Book SynopsisDieses Buch liefert mittelständischen Unternehmen und ihren Entscheidungsträgern praxisnahe Handlungsempfehlungen für die digitale Transformation. Diese Publikation vermittelt innerhalb einer kurzen Lesezeit kompakt die relevantesten Erfolgsfaktoren in den zentralen Bereichen eines mittelständischen Unternehmens bei der Digitalisierung. Zwei empirische Studien untermauern die gesammelten Erkenntnisse, welche durch Best Practice-Beispiele und Kommentare relevanter „Digital Leader“ angereichert werden, sodass der Leserin und dem Leser die unmittelbare Anwendung des Erlernten ermöglicht wird.Der Inhalt Strategie - Die Digitalisierung effektiv nutzen Kundenkontakt und -kommunikation - Die Rolle des Kunden für den Unternehmenserfolg Wertschöpfung - Die Digitalisierung als Werkzeug wirtschaftlicher Tätigkeiten Organisation - Veränderungen verstehen und gestalten Table of ContentsEinleitung.- Strategie - Die Digitalisierung effektiv nutzen.- Kundenkontakt und -kommunikation – Die Rolle des Kunden für den Unternehmenserfolg.- Wertschöpfung - Die Digitalisierung als Werkzeug wirtschaftlicher Tätigkeiten.- Organisation – Veränderungen verstehen und gestalten.- Ausblick.

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Book Synopsis​Das neue Konzept des kollaborativen Wissensmanagements bietet die Grundlage für eine erfolgreiche und effiziente Wissensarbeit im Unternehmen. Es richtet sich an den konkreten Gegebenheiten und Bedarfen des Unternehmens aus, ohne die langfristigen Unternehmensziele zu vernachlässigen. Auf diese Weise wird kollaboratives Wissensmanagement von Belegschaft und Management gleichermaßen getragen. Wissensmanagement lässt sich nicht für die Mitarbeitenden eines Unternehmens, sondern nur mit ihnen gemeinsam gestalten.Richard Grasshoff, Wissensmanager und langjähriger Experte auf diesem Gebiet, hat aus der Praxis die Grundlagen des kollaborativen Wissensmanagements formuliert und zeigt anhand von Fallstudien, wie erfolgreiches – kollaboratives – Wissensmanagement in der Praxis umgesetzt werden kann.Ein Buch für alle Praktiker und Manager, die vor der Herausforderung Wissensmanagement stehen und Anregungen sowie Impulse bei der Konzipierung eigener Ansätze benötigen.Mit Illustrationen von Christoph J KellnerTable of ContentsGrundlagen.- Fallstudie 1: Einführung eines Wissensmanagements in einem Unternehmen.- Fallstudie 2: Wissensmanagement im Großprojekt.- Transformation und Neugestaltung von dysfunktionalem Wissensmanagement.- Instrumente für die Erfolgsmessung im Wissensmanagement.- Werte und Firmenkultur.- Fazit und Ausblick.

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Book SynopsisBlockchain-Technologie jenseits von Krypto-Währungen: Entdecken Sie die vielfältigen Nutzungsmöglichkeiten für Ihr UnternehmenIn diesem praxisorientierten Fachbuch werden die Grundlagen zum Thema Blockchain-Technologie vorgestellt und der Leser erfährt, wo und wie er diese Technologie sinnvoll in Unternehmensprozessen anwenden kann. Es werden zunächst die allgemeinen Merkmale der Blockchain-Technologie beschrieben; anschließend wird über verschiedene Schritte der eigentliche Use Case entwickelt und vorgestellt. Dazu gehört eine Stakeholderanalyse sowie die Überprüfung des angedachten Falles mittels des sogenannten Blockchain-Decision-Path. Zudem werden die Kernkonzepte sowie die Rollen, die gemäß der Technologie zu besetzen sind, vorgestellt. Aus dem Inhalt Einsatz der Blockchain-Technik und agiles Arbeiten Blockchain-Arten, Protokolle und Konsensmodelle Methoden der Prozessanalyse: Entscheidungspfad und Nutzwertanalyse Entwicklung eines individualisierten Blockchain-Modells Zukunftsanalysen zur Blockchain-Technologie Erhalten Sie einen Überblick über Einsatzmöglichkeiten, Technik und Status Quo der Blockchain-TechnologieDieses Fachbuch ist sowohl für Manager, Geschäftsführer, Developer, Strategen und Unternehmensberater als auch für Studierende geeignet und bietet viele Übungen und Beispiele.Mit Hilfe dieser Lektüre wird es dem Leser möglich sein, seine eigenen, für ihn notwendigen Schritte zu unternehmen, den geeigneten Unternehmensprozess herauszufiltern sowie die Roadmap für einen ersten Prototyp zu erstellen. Für die Erstellung eines Prototyps wird über User Experience und Frontend-Lösungen genauso nachzudenken sein wie über die Architektur der Backend-Blockchain-Lösung. Die Autorin erläutert dies anhand von Praxisbeispielen, um auch Nicht-Developern den Zugang zu diesen Kenntnissen zu ermöglichen. Für die zweite Auflage wurde das Buch überarbeitet und um neue Abschnitte ergänzt: Aktualisierung der Konsensmodelle, Erweiterung der einzusetzenden Tools um den Morphologischen Kasten und Non-Fungible-Token (NFT).Table of ContentsEinführung.- Konsensmodelle.- Weitere Elemente im Blockchain-System.- „Handwerkszeug“ (Prozessanalyse).- The Code is the Law.- Der nächste Hype?.- Zukunftsthesen.- Ausblick.

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Book SynopsisTable of Contents1. Introduction to Deep Learning and Financial Modeling 2. Deep Learning and Addressing the Class Imbalance Problem 3. Predicting Interest Rates and Spreads Using Deep Learning 4. Predicting Stock Market prices using Deep Learning 5. Predicting Inflation Rates using Deep Learning 6. Analyzing the GDP using Deep Learning 7. Predicting Exchange Rates using Deep Learning 8. Asset Allocation Optimization Using Deep Learning 9. Deep Learning, Credit Scoring and Underwriting 10. Deep Learning and Fraud Detection 11. Deep Learning and Sentiment/News Analysis 12. Banking and Insurance Solvency Capital Calculation Using Deep Learning 13. Insurance Pricing Using Deep Learning 14. Conclusion

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Book SynopsisTaking a unique approach to systems analysis and design, this insightful book provides learners with a critical personal framework for considering and developing knowledge and practice of systems analysis and design. Each chapter begins by highlighting what can be learned on its completion and ends with a critical skills development section containing activities, tasks and discussion questions. Chapters cover:* systems analysis and design in concept and action* structured data modelling* making systems analysis and design inclusive.Although the discussion and examples in this text are drawn primarily from business information systems, the lessons apply to both government and healthcare information systems and to systems development in general.Critical Systems Analysis and Design makes a complex area of study accessible and relevant and as such is an indispensable textbook for both advanced students and professionals concerned with the innovatTrade ReviewPatel’s clear but critical treatment of traditional methodologies is thought-provoking and effective…providing a powerful framework for reflective examination of many cherished preconceptions and beliefs. - Dr Jon Dron, University of BrightonTable of ContentsPart 1: Foundations for Critical Learning and Teaching 1. The PAC Cycle 2. Critical Knowledge and Practice Framework Part 2: IS, Projects and Application Domains 3: Systems Analysis and Design in Concept and Action 4. System Project Management 5. System Analyst Part 3. System Analysis 6. Requirements: The system to be (or not) 7. Structured Data Modelling 8. Structured Process Modelling 9. Object Modelling Part 4: System Design 10. Interface, Input and Output Design 11. System Design Part 5: Criticality, Paradigms and IS Development 12. Social Action 13. Critical Reflection 14. Ways of Thinking and Acting Part 6: The Future of IS Development 15. Making Systems Analysis and Design Inclusive

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Book SynopsisDavid Kroenke has many years of teaching experience at Colorado State University, Seattle University, and the University of Washington. He has led dozens of seminars for college professors on the teaching of information systems and technology; in 1991, the International Association of Information Systems named him Computer Educator of the Year. In 2009, David was named Educator of the Year by the Association of Information Technology Professionals-Education Special Interest Group (AITP-EDSIG). David worked for the U.S. Air Force and Boeing Computer Services. He was a principal in the startup of three companies, serving as the vice president of product marketing and development for the Microrim Corporation and as chief of database technologies for Wall Data, Inc. He is the father of the semantic object data model. David's consulting clients have included IBM, Microsoft, and Computer Sciences Corporations, as well as numerous smaller companies. Recently, David Table of Contents I. Why MIS? 1. The Importance of MIS 2. Collaboration Information Systems 3. Strategy and Information Systems II. Information Technology 4. Hardware, Software, and Mobile Systems 5. Database Processing 6. The Cloud III. Using IS for Competitive Advantage 7. Processes, Organizations, and Information Systems 8. Social Media Information Systems 9. Business Intelligence Systems IV. Information Systems Management 10. Information Systems Security 11. Information Systems Management 12. Information Systems Development The International Dimension Application Exercises Glossary

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Book SynopsisWhile librarians and information professional are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, organize, communicate, and leverage both the tacit and explicit knowledge already in their organizations for the benefit of themselves and their users. Topics covered include: Why knowledge management is important in libraries and information organizations The knowledge management lifecycle: capturing, organizing, storing, sharing, and updating knowledge Capturing tacit and explicit knowledge and getting staff buy-in Tools and methods for recording and developing organizational information flow Facilitating the transfer of organizational knowledge and expertise Promoting knowledge innovation and learning Knowledge Management is intended to help individual librarians and library managers in all library settings (academic, public, school, special, etc.) to think critically about their existing knowledge management environments with an eye toward improving existing procedures or implementing a KM program. This guide will provide readers with basic background information and useful, targeted exercises and examples to help them develop knowledge management programs in their own organizations.Table of ContentsList of IllustrationsPrefacePart I: Introduction to Knowledge ManagementChapter 1: Introducing Knowledge ManagementChapter 2: Types of Knowledge and the KM LifecycleChapter 3: Goals and the Knowledge Management FrameworkChapter 4: People at the Center: Creating a Culture of KMPart II: The Knowledge Management LifecycleChapter 5: Capturing Knowledge: Acquisition and CreationChapter 6: Organizing Knowledge: Structure and CompilationChapter 7: Storing Knowledge: Integration and StabilityChapter 8: Sharing Knowledge: Learning and DisseminationChapter 9: Updating Knowledge: Assessment and EvaluationPart III: Next Steps in Knowledge ManagementChapter 10: Future Directions for KM in LibrariesIndexAbout the Author

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Book SynopsisHow the autonomous digital forces jolting our lives - as uncontrollable as the weather and plate tectonics - are transforming life, society, culture, and politics.David Auerbach's exploration of the phenomenon he has identified as the meganet begins with a simple, startling revelation: There is no hand on the tiller of some of the largest global digital forces that influence our daily lives: from corporate sites such as Facebook, Amazon, Google, YouTube, Instagram, and Reddit to the burgeoning metaverse encompassing cryptocurrencies and online gaming to government systems such as China's Social Credit System and India's Aadhaar.As we increasingly integrate our society, culture and politics within a hyper-networked fabric, Auerbach explains how the interactions of billions of people with unfathomably large online networks have produced a new sort of beast: ever-changing systems that operate beyond the control of the individuals, companies, and governments that created them.Meganets, Auerbach explains, have a life of their own, actively resisting attempts to control them as they accumulate data and produce spontaneous, unexpected social groups and uprisings that could not have even existed twenty years ago. And they constantly modify themselves in response to user behavior, resulting in collectively authored algorithms none of us intend or control. These enormous invisible organisms exerting great force on our lives are the new minds of the world, increasingly commandeering our daily lives and inner realities.Auerbach's analysis of these gargantuan opaque digital forces yield important insights such as:- The conventional wisdom that the Googles and Facebook of this world are tightly run algorithmic entities is a myth. No one is really in control.- The efforts at reform - to get lies and misinformation off meganets - run into a brick wall because the companies and executives who run them are trapped by the persistent, evolving, and opaque systems they have created.- Bitcoin and other cryptocurrencies are uncontrollable and their embrace by elite financial institutions threatens the entire economy- We are asking the wrong questions in assuming that if only the Facebooks of this world could be better regulated or broken up that they would be better, more ethical citizens- Why questions such as making algorithms fair and bias-free and whether AI can be a tool for good or evil are wrong and misinformedAuerbach then comes full circle, showing that while we cannot ultimately control meganets we can tame them through the counterintuitive measures he describes in detail.

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Book SynopsisEcosystems and Technology: Idea Generation and Content Model Processing, presents important new innovations in the area of management and computing. Innovation is the generation and application of new ideas and skills to produce new products, processes, and services that improve economic and social prosperity. This includes management and design policy decisions and encompasses innovation research, analysis, and best practice in enterprises, public and private sector service organizations, government, regional societies and economies. The book, the first volume in the Innovation Management and Computing book series, looks at technology that improves efficiency and idea generation, including systems for business, medical/health, education, and more. The book provides detailed examples to provide readers with current issues, including Venture planning for innovations New technologies supporting innovations systems Competitive business modeling Context-driven innovation modeling The generation of ideas faster The measurement of relevant data Virtual interfaces Business intelligence and content processing Predictive modeling Haptic expression and emotion recognition innovations, with applications to neurocognitive medical science This book provides a wealth of information that will be useful for IT and business professionals, educators, and students in many fields.Table of ContentsTechnology Selection for Software Startups. Innovation Ecosystems and Technology. Self-Organizing Coordination and Control Approaches: The Impact of Social Norms on Self-Regulated Innovation Activities in Self-Managing Teams. Digital Opportunities for First-Year University Students’ Motivational Enhancement. Building a Successful Innovation Platform for Affordable Medical Technology in Low Resource Settings. Soft-Factors Enabling Innovation. IoT and M.E.S.: Are You Ready for the Next Industrial Revolution?. A Structured Process to Generate Ideas in Med Tech. Logic-Based Medicine versus Evidence-Based Medicine for Modeling Qualified-Self Health Kits. Virtual Mobile Interfaces, Business Intelligence, and Analytics Content Processing. A Haptic Computing basis for Facial or Visual Emotion Expression Recognition.

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Book SynopsisAnalytics has become a key driver of competitive advantage for organizations, underpinning new waves of productivity, growth, innovation and customer insights. As the availability of data increases, it becomes ever more important that decision makers across companies can fully exploit the potential of analytics to provide effective insights. By expertly linking data and decision making, the authors present a new paradigm which will forge the way into helping develop products and services that cam positively contribute to society. Graham draws on his unique background in military intelligence, strategy consulting and analytics. Presenting research, personal experiences and case studies, in an engaging and practical format.

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Book SynopsisDrawing upon the timeless wisdom of the Bhagavad Gītā, a philosophical-spiritual world classic, this professional book highlights the spiritual and moral dimensions of management using an inside-out leadership development approach. It interprets the Bhagavad Gītā’s teachings on the personality types and psychological makeup of managers and employees; self-knowledge and self-mastery; and the leadership concepts of vision, motivation, and empowerment. This book covers topics such as training of the mind, ethical leadership, communication, stress management, and corporate social responsibility (CSR). Collectively, the enclosed contributions provide managers with an enhanced outlook on management functions such as leading, planning, organizing, and controlling in today’s organizations, particularly those run by knowledge workers. Management research in the 20th century has mainly focused on the industrial paradigm characterized by a hierarchical structure of authority and responsibility with an individualistic focus on the personality of the manager. However, this traditional paradigm cannot solve many of the problems that confront leaders and mangers today. Recent studies have shown that values traditionally associated with spirituality—such as integrity, honesty, trust, kindness, caring, fairness, and humility—have a demonstrable effect on managerial effectiveness and success. Although traditionally interpreted as a religious-spiritual text, the Bhagavad Gītā teaches these values which can be extrapolated and applied to practical management lessons in today’s corporate boardrooms. Applying the text of the Bhagavad Gītā to the context of management, this book views the manager as an “enlightened sage” who operates from higher stance, guided by self-knowledge and self-mastery. It demonstrates how character is the key ingredient for effective management and leadership. This book is therefore applicable to all managers, from first-line to CEOs, in their management and leadership roles in organizations. Table of ContentsPreface. Prounciation Key.- Chapter 1: The Text, Context and the Message of the Gītā.- Chapter 2: Training the Mind for the Knowledge and Creative Work.- Chapter 3: Do the Right Thing: The Ethical Philosophy of the Gītā.- Chapter 4: Ten Key Management Messages from the Bhagavad Gītā.- Chapter 5: Leadership and Communication of the Bhagavad Gītā: Unity, Duty and Equanimity.- Chapter 6: Application for Gītā 2:47 for Superior Business Performance During Industry 4.0.- Chapter 7: Bhagavad Gītā Approach to Stress Mitigation and Holistic Well-Being.- Chapter 8 Ethics of Enlightenment Leaders.- Chapter 9: Śrīmad Bhagavad Gītā and Knowledge Management with special focus on Jñāna Yoga.- Chapter 10: The Bhagavad Gītā as an Antidote To Duality.- Chapter 11: Bhagavad Gītā and Management: A New Perspective.- Chapter 12: Values Based Management: Guided by the Bhagavad Gītā.- Chapter 13: Distinguishing Revelation Politics from Salvation Theology in the Bhagavad Gītā's Message for Leaders and Managers.- Chapter 14: Lokasamgraha: An Indigenous Construct of Leadership and its Measure.- Chapter 15: Epilogue: Timeless Teachings of the Gītā.

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