Knowledge management Books

Book SynopsisCyber Security Management: A Governance, Risk and Compliance Framework by Peter Trim and Yang-Im Lee has been written for a wide audience. Derived from research, it places security management in a holistic context and outlines how the strategic marketing approach can be used to underpin cyber security in partnership arrangements. The book is unique because it integrates material that is of a highly specialized nature but which can be interpreted by those with a non-specialist background in the area. Indeed, those with a limited knowledge of cyber security will be able to develop a comprehensive understanding of the subject and will be guided into devising and implementing relevant policy, systems and procedures that make the organization better able to withstand the increasingly sophisticated forms of cyber attack. The book includes a sequence-of-events model; an organizational governance framework; a business continuity management planning framework; a multi-cultural communication moTrade Review’Cyberattacks are growing in volume and sophistication and will continue to do so. The authors believe that attacks will increase in severity before adequate solutions can be developed and deployed. The book will be most valuable to those implementing a cybersecurity program who need a strategic overview of what is required, and to those who have implemented such a program and wish to validate it.’ Security Management, August 2015Table of ContentsCyber Security Management

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Book SynopsisKnowledge Café is a process for creating, exchanging, and optimizing knowledge, whether in-person or virtual. This popular and practical knowledge management tool supports a culture where projects and innovation thrive.The Knowledge Café is a mindset and environment for engaging, discussing, and exchanging knowledge within a group either face to face or virtually. At the café, participants can discuss hard-to-solve project issues or resolve a family or community crisis. This metaphorical town square supports knowledge circulation and rejuvenation and increases its velocity—making it a breeding ground for innovation. The aha moments at one Knowledge Café can match the benefits of multiple conferences, workshops, and training put together. When knowledge management (KM) is part of an organization’s culture, performance improves, collaboration increases, and the competitive advantage accelerates. No one can force knowledge transfer. We must create the right environment where knowledge is freely shared, rewarded, and fun. This book demonstrates why the Knowledge Café is such an effective KM tool and shows how to design optimal café experiences and increase learning agility.  The premium on knowledge and agility has never been greater. This book offers a technique for managing knowledge toward the greater good. Tips; templates; practical and relatable experiences; case studies; and examples of knowledge brokers, creators, and sharers across cultures are sprinkled throughout the book to show how the café interfaces with other KM techniques and in different work and project spaces.  

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Book SynopsisWhy do people and groups ignore, deny and resist knowledge about society’s many problems? In a world of ‘alternative facts’, ‘fake news’ that some believe could be remedied by ‘factfulness’, the question has never been more pressing. After years of ideologically polarised debates on the topic, this book seeks to further advance our understanding of the phenomenon of knowledge resistance by integrating insights from the social, economic and evolutionary sciences. It identifies simplistic views in public and scholarly debates about what facts, knowledge and human motivations are and what ‘rational’ use of information actually means. The examples used include controversies about nature-nurture, climate change, gender roles, vaccination, genetically modified food and artificial intelligence. Drawing on cutting-edge scholarship and personal experiences of culture clashes, the book is aimed at the general, educated public as well as students and scholars interested in the interface of human motivation and the urgent social problems of today.Trade Review'At all levels of society, our world is becoming increasingly dominated by an inability, even refusal, to engage with others' ideas. It does not bode well either for democracy or for science. Mikael Klintman's book offers just the kind of in-depth exploration of the issues that surround this disturbing phenomenon that is desperately needed.'R. I. M. Dunbar, Emeritus Professor of Evolutionary Psychology, University of Oxford'Few things could be more important right now than trying to shed new light on "knowledge resistance" in the internet age. It may not be a new phenomenon, but with the way it impacts on our lives today, it is an existential threat to humanity. Mikael Klintman’s book provides valuable perspectives on knowledge resistance and suggests how we, as individuals and societies, can find ways to manage and prevent its harmful forms.'Björn Ulvaeus, musician and activist'A must-read, especially in these turbulent times. An insightful approach to a complex issue.'Nazli Choucri, Professor of Political Science, Massachusetts Institute of Technology -- .Table of Contents1 Introduction2 What knowledge resistance isn’t and a hint at what it is3 If you’re with us, don't believe them4 Why invalid claims can be valuable5 Knowledge belief first, confirming evidence second6 What’s in it for me to know that?7 When knowledge is responsibility and ignorance freedom8 What if the earth is round? Concerns about cultural consequences9 How to resist knowledge resistance – and when10 Is knowledge resistance always bad, and other questionsIndex

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Book SynopsisA decision support system (DSS) is a computer program used to support determinations, judgments, and courses of action in an organization or business. Chapter One provides an overview of model-driven DSSs and the utility and limits of these systems in real estate. Chapter Two reviews, classifies, and compares the DSSs for fund raising management with particular reference to the different considered approaches, the mathematical methods employed, the specific considered parts of the process, the requirements and the conclusions of the related studies, the applications utilised by non-profit organisations, the complexity and the usability of the systems, the numerical achieved results, and possible further developments. Chapter Three describes a DSS for vocational training organisations based on the Choquet integral, a well-founded and widely used technique for multicriteria decision making.Table of ContentsPreface; Decision Support Systems in Real Estate: History, Types and Applications; Decision Support Systems for the Management of the Fund Raising Process: A Review; A DSS to Evaluate the Mental Workload in Vocational Training Organizations Based on the Choquet Integral; Index.

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Book SynopsisHow the autonomous digital forces jolting our lives - as uncontrollable as the weather and plate tectonics - are transforming life, society, culture, and politics.David Auerbach's exploration of the phenomenon he has identified as the meganet begins with a simple, startling revelation: There is no hand on the tiller of some of the largest global digital forces that influence our daily lives: from corporate sites such as Facebook, Amazon, Google, YouTube, Instagram, and Reddit to the burgeoning metaverse encompassing cryptocurrencies and online gaming to government systems such as China's Social Credit System and India's Aadhaar.As we increasingly integrate our society, culture and politics within a hyper-networked fabric, Auerbach explains how the interactions of billions of people with unfathomably large online networks have produced a new sort of beast: ever-changing systems that operate beyond the control of the individuals, companies, and governments that created them.Meganets, Auerbach explains, have a life of their own, actively resisting attempts to control them as they accumulate data and produce spontaneous, unexpected social groups and uprisings that could not have even existed twenty years ago. And they constantly modify themselves in response to user behavior, resulting in collectively authored algorithms none of us intend or control. These enormous invisible organisms exerting great force on our lives are the new minds of the world, increasingly commandeering our daily lives and inner realities.Auerbach's analysis of these gargantuan opaque digital forces yield important insights such as:- The conventional wisdom that the Googles and Facebook of this world are tightly run algorithmic entities is a myth. No one is really in control.- The efforts at reform - to get lies and misinformation off meganets - run into a brick wall because the companies and executives who run them are trapped by the persistent, evolving, and opaque systems they have created.- Bitcoin and other cryptocurrencies are uncontrollable and their embrace by elite financial institutions threatens the entire economy- We are asking the wrong questions in assuming that if only the Facebooks of this world could be better regulated or broken up that they would be better, more ethical citizens- Why questions such as making algorithms fair and bias-free and whether AI can be a tool for good or evil are wrong and misinformedAuerbach then comes full circle, showing that while we cannot ultimately control meganets we can tame them through the counterintuitive measures he describes in detail.

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Book SynopsisThe introduction of digital applications into businesses has revolutionized the way employees and managers carry out their jobs while also benefiting them socially. Smartphone and App Implementations that Improve Productivity looks at the benefits of apps in the workplace and introduces academic perspectives that link prospective advantages with practical commercial examples. The analysis is structured into chapters that include real world application while at the same time critically assess implied benefits of the new app technology and draw out the main findings and conclusions. Tahir M. Nisar brings into focus the emerging role of digital applications and big data in enterprise decision making. Readers will learn how companies can achieve more efficiency and effectiveness in their business operations through new types of organizational design strategies and mechanisms of employee mobility and work-life balance that draw on digital apps.Table of ContentsPreface Chapter 1 Introduction Uber: A mobile application Performance evaluation – App rating system The drivers – not employees but partners Flexibility – a key word in Uber’s digital practices What it all comes down to Chapter outlines Chapter 2 Mobile Communications and Big Data Chapter 3 Management of Enterprise Resource Systems APP types Enterprise resource planning Large and small firms and apps Chapter 4 Technology and Firm capabilities Web-conferencing E-learning Supply-chain Marketing Sales force automation (SFA) Customer relationship management Retailing Personalization and unison Accessibility Transparency Chapter 5 Management Processes and Decision Making Management Knowledge Management Teams Work design Business process re-engineering Human resource management Control and coordination Motivation Communication Monitoring Training and worker skills Health and safety Strategy Chapter 6 Apps and Performance Outcomes Productivity Workplace efficiency Overhead costs Mobility Collaboration Creative labor Chapter 7 Mobility and Work-life Balance What is work-life balance? Chapter 8 New Digital Markets and Emerging Business Models Sharing economy Mobile banking Social media Chapter 9 Conclusion References

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Book SynopsisThis extraordinary book, written by leading players in a burgeoning technology revolution, is about the merger of finance and technology (fintech), and covers its various aspects and how they impact each discipline within the financial services industry. It is an honest and direct analysis of where each segment of financial services will stand. Fintech: The New DNA of Financial Services provides an in-depth introduction to understanding the various areas of fintech and terminology such as AI, big data, robo-advisory, blockchain, cryptocurrency, InsurTech, cloud computing, crowdfunding and many more. Contributions from fintech innovators discuss banking, insurance and investment management applications, as well as the legal and human resource implications of fintech in the future.Table of ContentsIntroduction Disruption of the Financial Services Industry Singapore as a Fintech Ecosystem Landscape of Fintech Startup Companies Technology and Tools VR, Mobile and Cloud Software Development Tools Data Science and Analysis Data Science and Big Data AI and Machine Learning Overview AI and Machine Learning Techniques Distributed Ledger Blockchain and DLT Blockchain Implementation Examples Cryptocurrencies and Bitcoin Banking and Insurance Applications Digital Payment Systems Asset Servicing—Corp Bk, Trade Fin, Ops, Setmt, Credit Lending and Crowdfunding InsurTech Investment Management Applications Roboadvisory and Asset Allocation Portfolio Management and Risk Analysis Capital Markets, Exchanges and Trading Regulation and Governance Applications Regulation: RegTech Cybersecurity and Cybercrime AML, Fraud Risk, Enterprise Risk, KYC Non-finance Applications HealthTech ConsumerTech Implications of Fintech Legal Implication of Fintech HR Implications of Fintech—People, Jobs, Skills, Locations

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Book SynopsisBig Data Analytics Methods unveils secrets to advanced analytics techniques ranging from machine learning, random forest classifiers, predictive modeling, cluster analysis, natural language processing (NLP), Kalman filtering and ensembles of models for optimal accuracy of analysis and prediction. More than 100 analytics techniques and methods provide big data professionals, business intelligence professionals and citizen data scientists insight on how to overcome challenges and avoid common pitfalls and traps in data analytics. The book offers solutions and tips on handling missing data, noisy and dirty data, error reduction and boosting signal to reduce noise. It discusses data visualization, prediction, optimization, artificial intelligence, regression analysis, the Cox hazard model and many analytics using case examples with applications in the healthcare, transportation, retail, telecommunication, consulting, manufacturing, energy and financial services industries. This book's state of the art treatment of advanced data analytics methods and important best practices will help readers succeed in data analytics.Table of ContentsIntroduction PART I: Big Data Analytics Chapter 1. Data Analytics Overview Chapter 2. Basic Data Analysis Chapter 3. Data Visualization Tools PART II: Advanced Analytics Methods Chapter 4. Natural Language Processing Chapter 5. Quantitative Analysis - Prediction and Prognostics Chapter 6. Advanced Analytics & Predictive Modeling Chapter 7. Ensemble of Models Chapter 8. Machine Learning, Deep Learning – Artificial Neural Networks Chapter 9. Model Accuracy & Optimization PART III: Case Study – Prediction & Advanced Analytics in Practice Chapter 10: Ensemble of Models – Medical Prediction Case Study Appendix A: Prognostics Methods Appendix B: A Neural Network Example Appendix C: Back Propagation Algorithm Derivation Appendix D: NeuroSolutions Software Description Appendix E: The Oracle Program References

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Book SynopsisUnlock the Potential in Your Employee Survey.You spend months crafting the right survey questions and planning how to share the results with senior leaders and managers. Then you anxiously anticipate the responses. But once the data trickle in, nothing happens, no one acts, and your employees wait and wait for change.What happened? When did the survey become just another “check the box” task for HR to administer and employees to fill out? In Engaging the Workplace, Sarah R. Johnson has scanned the diminishing state of the organizational survey and reached a profound, yet simple, conclusion: Companies don’t know why they want to conduct a survey, or how they plan to act on its results. As the big data movement took off, companies and their HR departments sought to capture, measure, and evaluate whatever data they could get their hands on. This led to more surveys - annual, semiannual, quarterly, pulse - all in the name of compiling more information and driving an engagement score. In theory, leaders could look at these frequent snapshots of how their employees were doing and determine what actions to take. But this increase in data has instead produced gridlock. Leaders put off next steps until the next survey and its results arrive, while employees lose faith in the survey’s potential to make a difference.With Engaging the Workplace, you can relaunch your survey process. When executed properly, the survey can enable leaders to make decisions based on data, rather than on fads, trends, or guesses. This means baking action planning into its design and ditching the one-size-fits-all trend in survey administration. After all, your company is not like any other. Use the survey to support the people analytics program you need and drive organizational excellence.

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Book SynopsisKnowledge Management Basics provides the fundamentals for organizations and how they can benefit from implementing solid knowledge management practices. This title focuses on the learning professional's role in executing and supporting a comprehensive approach to managing, organizational knowledge. The book includes a vetted process to help practitioners determine organizational needs, identify sources of information, assist in selecting organizational information gathering systems, lead the learning and understanding about information dissemination, and ensure proper maintenance of the system.Table of ContentsCh. 1: What is Knowledge Management (KM)?; Ch. 2: How Organizations Use Knowledge Management; Ch. 3: Determining Your Information Needs; Ch. 4: Locating Information Sources; Ch. 5: Selecting Information-Gathering Systems; Ch. 6: Compiling, Confirming, and Circulating the Knowledge; Ch. 7: Maintaining Your KM System; Ch. 8: Tools and Resources; Ch. 9: Best Practices in KM; Ch. 10: Conclusion; Appendix/Index.

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Book SynopsisA Simple, Effective Approach to Attaining Learning and Performance ResultsJob aids are often the most practical way to get quick performance improvement, particularly in time-pressured, resource-constrained situations. Not sure where to begin, or even if a job aid is the right choice? Job Aids Basics will teach you everything you need to know about selecting, creating, and using job aids.In this revised second edition, author Joe Willmore has included new examples of how to use job aids, as well as a new chapter on creating job aids for mobile devices. This is in addition to his step-by-step guide to determining the right job aid format for any situation, developing it using proven best practices, and implementing it in a way that ensures people will actually use it on the job. Willmore also gives you an evaluation process to determine if the job aid accomplished the business objectives you set out to meet.Each chapter contains insightful tips and tricks to help you avoid common mistakes people make when designing a job aid. There are also exercises at the end of every chapter so you can practice what you’ve learned. And as with all books in ATD’s Training Basics series, icons will alert you to essential concepts and definitions. Go from novice job aid designer to expert by adding this crucial resource to your training toolkit.

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Book SynopsisWritten by experts in the field, this indispensable guide provides a services-patterns approach to transforming IT infrastructures to a virtualized state to derive compelling business value for organizations. Thorough and informative, this account will demonstrate how businesses can become more productive in managing overall costs, more agile in provisioning new business services and improving time to market, more proactive in catering to rapidly changing business models and client demands, and more charged as an engine for fueling business growth.

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Book SynopsisSelected Readings on Information Technology Management: Contemporary Issues supplies students and lecturers with quality research articles focusing on a variety of contemporary issues related to topics in information technology management. Containing over 30 chapters from authors across the globe, these selected readings in areas such as information systems, knowledge management, and IT governance depict the most relevant and important areas of classroom discussion within the categories of fundamental concepts and theories; development and design methodologies; tools and technologies; application and utilization; critical issues; and emerging trends.

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Book SynopsisSelect, Implement, and Operate the Perfect LMSIf you need to manage training and education programs for employees, customers, or students, you need an LMS. Don’t waste time and money picking the wrong one.The LMS Guidebook gets to the core of what an LMS does and how it works. This book tackles the urgent challenges you will face when putting an LMS in place: Which features are must-haves? What standards should your LMS comply with to mesh with your other technology systems? How do you migrate existing learning data into your new LMS? How can you ensure an uneventful rollout?Not all LMS products will meet your needs. E-learning consultant Steve Foreman offers a broad view of the LMS categories and features so you can ask better questions of vendors and evaluate their products. He then turns to implementation and operation, offering in-depth guidance on how to establish appropriate standards, processes, and governance that will have your LMS running smoothly.Whether you’re on the instructional or technical side of the LMS, you can make the job of selecting and managing one less painful by following the proven practices in this book.

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Book SynopsisOrganizational ethics involves the institutionalized principles, guidelines, and norms that influence how a company and its employees function in an ethical manner. Ultimately, these processes collectively influence a firm's 1) overall sense of business ethics, 2) management of employees, and 3) interactions with partners outside of the immediate work environment. Researcher and practitioners are interested in organizational ethics because the different approaches used to develop such a context generate many other positive business outcomes.While the connection between organizational ethics and employee/stakeholder well-being has been explored, moving forward with a number of new investigations should push the literature forward. This book seeks to explore these important topics and present a more comprehensive overview of organizational ethics and stakeholder well-being in the business environment. Such inquiry is important because the linkages between business ethics and stakeholders, if well-managed, have the capacity to benefit both companies and employees. In addition, the content of this book should serve to guide future investigations within this area of business ethics.

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Book SynopsisOrganizational ethics involves the institutionalized principles, guidelines, and norms that influence how a company and its employees function in an ethical manner. Ultimately, these processes collectively influence a firm's 1) overall sense of business ethics, 2) management of employees, and 3) interactions with partners outside of the immediate work environment. Researcher and practitioners are interested in organizational ethics because the different approaches used to develop such a context generate many other positive business outcomes.While the connection between organizational ethics and employee/stakeholder well-being has been explored, moving forward with a number of new investigations should push the literature forward. This book seeks to explore these important topics and present a more comprehensive overview of organizational ethics and stakeholder well-being in the business environment. Such inquiry is important because the linkages between business ethics and stakeholders, if well-managed, have the capacity to benefit both companies and employees. In addition, the content of this book should serve to guide future investigations within this area of business ethics.

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Book SynopsisIs the invention of accounting so useful that, as Charlie Munger once said, “you have to know accounting. It's the language of practical business life. It was a very useful thing to deliver to civilization. I've heard it came to civilization through Venice which of course was once the great commercial power in the Mediterranean”? (WOO 2013)This positive view on accounting can be contrasted with an opposing view by Paul Browne that “the recent [accounting] scandals have brought a new level of attention to the accounting profession as gatekeepers and custodians of social interest.” (DUM 2013)Contrary to these opposing views (and other ones as will be discussed in the book), accounting (in relation to addition and subtraction) are neither possible (or impossible) nor desirable (or undesirable) to the extent that the respective ideologues (on different sides) would like us to believe.Of course, this reexamination of different opposing views on accounting does not mean that the study of addition and subtraction is useless, or that those fields (related to accounting)—like bookkeeping, auditing, forensics, info management, finance, philosophy of accounting, accounting ethics, lean accounting, mental accounting, environmental audit, creative accounting, carbon accounting, social accounting, and so on—are unimportant. (WK 2013) In fact, neither of these extreme views is plausible.Rather, this book offers an alternative (better) way to understand the future of accounting in regard to the dialectic relationship between addition and subtraction—while learning from different approaches in the literature but without favoring any one of them (nor integrating them, since they are not necessarily compatible with each other). More specifically, this book offers a new theory (that is, the double-sided theory of accounting) to go beyond the existing approaches in a novel way and is organized in four chapters.This seminal project will fundamentally change the way that we think about accounting in relation to addition and subtraction from the combined perspectives of the mind, nature, society, and culture, with enormous implications for the human future and what I originally called its “post-human” fate.

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Book SynopsisIs the invention of accounting so useful that, as Charlie Munger once said, “you have to know accounting. It's the language of practical business life. It was a very useful thing to deliver to civilization. I've heard it came to civilization through Venice which of course was once the great commercial power in the Mediterranean”? (WOO 2013)This positive view on accounting can be contrasted with an opposing view by Paul Browne that “the recent [accounting] scandals have brought a new level of attention to the accounting profession as gatekeepers and custodians of social interest.” (DUM 2013)Contrary to these opposing views (and other ones as will be discussed in the book), accounting (in relation to addition and subtraction) are neither possible (or impossible) nor desirable (or undesirable) to the extent that the respective ideologues (on different sides) would like us to believe.Of course, this reexamination of different opposing views on accounting does not mean that the study of addition and subtraction is useless, or that those fields (related to accounting)—like bookkeeping, auditing, forensics, info management, finance, philosophy of accounting, accounting ethics, lean accounting, mental accounting, environmental audit, creative accounting, carbon accounting, social accounting, and so on—are unimportant. (WK 2013) In fact, neither of these extreme views is plausible.Rather, this book offers an alternative (better) way to understand the future of accounting in regard to the dialectic relationship between addition and subtraction—while learning from different approaches in the literature but without favoring any one of them (nor integrating them, since they are not necessarily compatible with each other). More specifically, this book offers a new theory (that is, the double-sided theory of accounting) to go beyond the existing approaches in a novel way and is organized in four chapters.This seminal project will fundamentally change the way that we think about accounting in relation to addition and subtraction from the combined perspectives of the mind, nature, society, and culture, with enormous implications for the human future and what I originally called its “post-human” fate.

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Book SynopsisTODAY'S LEADERS KNOW THAT SPEED and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge? What kind of organization matches the speed and complexity that businesses must master--and how do you build that organization? Jim Whitehurst, CEO of Red Hat, one of the world's most revolutionary companies, shows how open principles of management--based on transparency, participation, and community--reinvent the organization for the fast-paced connected era. Whitehurst gives readers an insider's look into how an open and innovative organizational model works. He shows how to leverage it to build community, respond quickly to opportunities, harness resources and talent both inside and outside the organization, and inspire, motivate, and empower people at all levels to act with accountability. The Open Organization is a must-read for leaders struggling to adapt their management practices to the values of the digital and social age. Brimming with Whitehurst's personal stories and candid advice for leading an open organization, as well as with instructive examples from employees and managers at Red Hat and companies such as Google, The Body Shop, and Whole Foods, this book provides the blueprint for reinventing your organization.Trade Review"If you're looking for a good business book to dive into, add this to your list." -- The Huffington Post "CEO Jim Whitehurst's The Open Organization is the best business book of the year." -- Seeking Alpha (seekingalpha.com) ADVANCE PRAISE for The Open Organization: MICHAEL DELL, Chairman and CEO, Dell-- "In The Open Organization, Jim Whitehurst clearly demonstrates how building avidly engaged communities of employees, partners, and customers can ignite the kind of passion and innovation that drive outsized results for businesses and for society as a whole. This is a great read for anyone hoping to lead and succeed in a society being redefined by expectations of transparency, authenticity, access--and yes, openness." CHRIS ANDERSON, Cofounder and CEO, 3D Robotics; former Editor in Chief, Wired magazine-- "In a wired world, everyone knows that management needs to change from 'command and control' to leadership based on transparency, collaboration, and participation. But the question is, how do you actually lead that way? Jim Whitehurst's interesting tale of his own reinvention as a leader, with lessons from other leaders in companies such as Whole Foods, Pixar, and Zappos, finally provides the blueprint that leaders have been seeking." JEANIE DANIEL DUCK, Former Senior Partner and Managing Director, The Boston Consulting Group; author, The Change Monster-- "Many people are wary of change. For executives who worry about Millennial employees and the power of the internet, it is scary indeed. Yet those same employees could offer valuable new perspectives, ideas, and passion. The question is, how do today's managers capture those desirable attributes without setting off the perfect storm? The answers are in Jim Whitehurst's book." CHARLENE LI, Founder and CEO, Altimeter Group; author, The Engaged Leader and Open Leadership-- "In today's disruptive economy, only the leaders--and their organizations--who are open and learn to adapt to the fast-changing needs of customers and employees will survive. Whitehurst speaks from personal experience about what works--and what doesn't--to foster openness and speed. If you have even an inkling of a desire to lead an innovative, fast-moving, and engaged organization, this book is for you." JOHN CHAMBERS, Chairman and CEO, Cisco-- "With The Open Organization, Whitehurst takes us where all leaders need to be if we want to succeed in the future--outside of our traditional comfort zones."

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Book SynopsisMore than ever, data drives decisions in organizatons - and we have more data, and more ways to analyze it, than ever.  Yet strategic initiatives continue to fail as often as they did when computers ran on punch cards, Economist and research scientist Alec Levenson says we need a new approach.The problem, Levenson says, is that the business people who devise the strategies and the human resources people who get employees to implement them use completely different analytics. Business Analytics can determine if operational priorities aren't being achieved but can't explain why. HR analytics reveal potentially helpful policy and process improvements but can't identify which would have the greatest strategic impact.This book shows how to use an integrated approach to bring these two pieces together. Levenson presents a thorough and realistic treatment of the reasons for and challenges of taking an integrated approach. Heprovides details on the different parts of both enterprise and human capital analytics that have to be conducted for integration to be successful and includes specific questions to ask, along with examples of applying integrated analytics to address particular organizational challenges.Effective analytics is a team sport. Levenson's approach allows you to get the deepest insights by bringing people together from both the business and HR perspectives to assess what's going on and determine the right solution.

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Book Synopsis"Should be read by anyone interested in understanding the future," The Times Literary Supplement raved about the original edition of The Social Life of Information. We're now living in that future, and one of the seminal books of the Internet Age is more relevant than ever. The future was a place where technology was supposed to empower individuals and obliterate social organizations. Pundits predicted that information technology would obliterate the need for almost everything--from mass media to bureaucracies, universities, politics, and governments. Clearly, we are not living in that future. The Social Life of Information explains why. John Seely Brown and Paul Duguid show us how to look beyond mere information to the social context that creates and gives meaning to it. Arguing elegantly for the important role that human sociability plays, even--perhaps especially--in the digital world, The Social Life of Information gives us an optimistic look beyond the simplicities of information and individuals. It shows how a better understanding of the contribution that communities, organizations, and institutions make to learning, working, and innovating can lead to the richest possible use of technology in our work and everyday lives. With a new introduction by David Weinberger and reflections by the authors on developments since the book's first publication, this new edition is essential reading for anyone seeking to understand the human place in a digital world.Trade ReviewPraise for The Social Life of Information:“A thoughtful and challenging read that belongs on the bookshelf of anyone trying to invent or make sense of the new world of information.” — Amazon“Essential Reading for Modern Managers” — Businessweek“An intellectual gem” — Publisher’s Weekly“This deserves to be one of the best-read books of the internet age.” — The Financial Times“The Social Life of Information will help technologists keep an eye on the bigger picture and avoid the tunnel vision that can lead promising companies down blind alleys.”
 — Eric Schmidt

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Book SynopsisLearn how big data and other sources of information can be transformed into valuable knowledge -- knowledge that can create incredible competitive advantage to propel a business toward market leadership. Learn through examples and experience exactly how to pick projects and build analytics teams that deliver results. Know the ethical and privacy issues, and apply the three-part litmus test of context, permission, and accuracy. Without a doubt, data and analytics are the new source of competitive advantage, but how do executives go from hype to action? Thats the objective of this book -- to assist executives in making the right investments in the right place and at the right time in order to reap the full benefits of data analytics.

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Book SynopsisWhen entering the legal profession, lawyers dream of advocacy, writing, and advice as daily tasks. Claim that dream by using automation to ease tasks on the business side. From intake, scheduling, invoicing, writing, and proofreading, this book gives you possibilities to start designing your dream.Clients value lawyers for their advice, advocacy, and written products. However, lawyers or their staff end up devoting time to manually creating invoices and welcome letters, negotiating calendars, inputting client data from intake forms, and typing and retyping basic client data into filings and correspondence. Between the possible mistakes and the probable burnout, manual work at the law office has its hazards.Automation has transformed the way we work and relate to one another. You deserve the freedom to not manually fill out order forms, write the same letters word for word, or recall basic client details before preparing for a meeting or hearing. Your clients, your employees, and your health will thank you.The Lawyer's Guide to Office Automation: Tools and Strategies to Improve Your Firm and Your Life outlines solutions to operational challenges such as drafting and revising common documents, creating invoices, and scheduling appointments. Create an intake system that supports you and your office, freeing you to deal with the reason you get paid, your advice, documents, and advocacy. The book also covers the ethical and cybersecurity concerns that automated law firms encounter. See the possibilities and jump start your plan to make your law office work smarter for you!

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Book SynopsisBecome the leader your people need you to be. The transition from bootstrapping entrepreneur to effective leader is arduous, and very few can make the transition. This is what Grow was written to do—assist in that transformation. Grow, is focused on taking a business from the first day of cash flow to sustainability. It shows readers how to build their organization into one with • an environment that expects people to thrive, • a leader who meets the organization where it needs to be met, and • trust as a baseline for all relationships. The path set forth for readers in Grow will not only give business owners many options, but it will also put them in an incredibly strong position to cash out, if and when they decide to choose that option. This book was written to help readers reach the promised land of sustainability in their businesses.

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Book SynopsisEnterprise Systems have been used for many years to integrate technology with the management of an organization but rapid technological disruptions are now creating new challenges and opportunities that require urgent consideration. This book reappraises the implementation and management of Enterprise Systems in the digital age and investigates the vital link between business processes, information technology and the Internet for an organization’s competitive advantage and success.This book primarily focuses on the implementation, operation, management and integration of Enterprise Systems with fastemerging disruptive technologies such as blockchains, big data, cryptocurrencies, artificial intelligence, cloud computing, data mining and data analytics. These disruptive technologies are now becoming mainstream and the book proposes several innovations that organizations need to adopt to remain competitive within this rapidly changing landscape. In addition, it examines Enterprise Systems, their components, architecture, and applications and enlightens readers on the benefits and shortcomings of implementing them. This book contains primary research on organizations, case studies, and benchmarks ERP implementation against international best practice.

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Book SynopsisEnterprise Systems have been used for many years to integrate technology with the management of an organization but rapid technological disruptions are now creating new challenges and opportunities that require urgent consideration. This book reappraises the implementation and management of Enterprise Systems in the digital age and investigates the vital link between business processes, information technology and the Internet for an organization’s competitive advantage and success.This book primarily focuses on the implementation, operation, management and integration of Enterprise Systems with fastemerging disruptive technologies such as blockchains, big data, cryptocurrencies, artificial intelligence, cloud computing, data mining and data analytics. These disruptive technologies are now becoming mainstream and the book proposes several innovations that organizations need to adopt to remain competitive within this rapidly changing landscape. In addition, it examines Enterprise Systems, their components, architecture, and applications and enlightens readers on the benefits and shortcomings of implementing them. This book contains primary research on organizations, case studies, and benchmarks ERP implementation against international best practice.

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Book Synopsis

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Book SynopsisEcosystems and Technology: Idea Generation and Content Model Processing, presents important new innovations in the area of management and computing. Innovation is the generation and application of new ideas and skills to produce new products, processes, and services that improve economic and social prosperity. This includes management and design policy decisions and encompasses innovation research, analysis, and best practice in enterprises, public and private sector service organizations, government, regional societies and economies. The book, the first volume in the Innovation Management and Computing book series, looks at technology that improves efficiency and idea generation, including systems for business, medical/health, education, and more. The book provides detailed examples to provide readers with current issues, including Venture planning for innovations New technologies supporting innovations systems Competitive business modeling Context-driven innovation modeling The generation of ideas faster The measurement of relevant data Virtual interfaces Business intelligence and content processing Predictive modeling Haptic expression and emotion recognition innovations, with applications to neurocognitive medical science This book provides a wealth of information that will be useful for IT and business professionals, educators, and students in many fields.Table of ContentsTechnology Selection for Software Startups. Innovation Ecosystems and Technology. Self-Organizing Coordination and Control Approaches: The Impact of Social Norms on Self-Regulated Innovation Activities in Self-Managing Teams. Digital Opportunities for First-Year University Students’ Motivational Enhancement. Building a Successful Innovation Platform for Affordable Medical Technology in Low Resource Settings. Soft-Factors Enabling Innovation. IoT and M.E.S.: Are You Ready for the Next Industrial Revolution?. A Structured Process to Generate Ideas in Med Tech. Logic-Based Medicine versus Evidence-Based Medicine for Modeling Qualified-Self Health Kits. Virtual Mobile Interfaces, Business Intelligence, and Analytics Content Processing. A Haptic Computing basis for Facial or Visual Emotion Expression Recognition.

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