Description
Book SynopsisWhile librarians and information professional are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, organize, communicate, and leverage both the tacit and explicit knowledge already in their organizations for the benefit of themselves and their users. Topics covered include:
- Why knowledge management is important in libraries and information organizations
- The knowledge management lifecycle: capturing, organizing, storing, sharing, and updating knowledge
- Capturing tacit and explicit knowledge and getting staff buy-in
- Tools and methods for recording and developing organizational information flow
- Facilitating the transfer of organizational knowledge and expertise
- Promoting knowledge innovation and learning
Knowledge Management is intended to help individual librarians and library managers in all library settings (academic, public, school, special, etc.) to think critically about their existing knowledge management environments with an eye toward improving existing procedures or implementing a KM program. This guide will provide readers with basic background information and useful, targeted exercises and examples to help them develop knowledge management programs in their own organizations.
Table of ContentsList of Illustrations
Preface
Part I: Introduction to Knowledge Management
Chapter 1: Introducing Knowledge Management
Chapter 2: Types of Knowledge and the KM Lifecycle
Chapter 3: Goals and the Knowledge Management Framework
Chapter 4: People at the Center: Creating a Culture of KM
Part II: The Knowledge Management Lifecycle
Chapter 5: Capturing Knowledge: Acquisition and Creation
Chapter 6: Organizing Knowledge: Structure and Compilation
Chapter 7: Storing Knowledge: Integration and Stability
Chapter 8: Sharing Knowledge: Learning and Dissemination
Chapter 9: Updating Knowledge: Assessment and Evaluation
Part III: Next Steps in Knowledge Management
Chapter 10: Future Directions for KM in Libraries
Index
About the Author
