International business Books

Book SynopsisSimon Collinson is a Chaired Professor at Zhejiang University, China. Prior to this he was the Founding Director of the City-Region Economic Development Institute (City-REDI and WMREDI) and Professor of International Business and Innovation at the University of Birmingham, UK. Rajneesh Narula is the John H. Dunning Chair of International Business Regulation at the Henley Business School, University of Reading, UK. Amir Qamar is a Lecturer (Assistant Professor) in Strategic Management at Birmingham Business School, University of Birmingham, UK. Alan M. Rugman was the founding author of this textbook and Professor of International Business at the Henley Business School, University of Reading, UK. This book serves as a reminder of his contribution to the IB field.

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Book SynopsisThe global business environment is rapidly changing due to shifts in geopolitical alliances, active support of global international institutions in promoting market-oriented economic reforms, and advances in the development and use of information technology. INTRODUCTION TO GLOBAL BUSINESS, 2e addresses these challenges by providing a comprehensive analysis of the global business environment and lays the foundation for the functional tools used to better prepare you to manage the global business landscape. The text flows smoothly and clearly from concept to application, asking you to apply those learning skills into real-world personal and professional applications. The specialized author team introduces globalization through unparalleled scholarship and a world-view presentation of the fundamental pillars of the global business environment -- culture, ethics, economics, and information technology. Ensure that you understand the procedures and concepts you need to know with MindTap forTable of ContentsPart I: FOUNDATIONS OF GLOBAL BUSINESS 1. The Rise of Globalization. 2. The Evolution of International Business. 3. Regional Economic Integration. 4. The International Flow of Funds and Exchange Rates. Part II: GLOBAL BUSINESS ENVIRONMENT. 5. The Cultural Environment of Global Business. 6. The Legal, Economic and Political Environment of Global Business. 7. Corruption and Ethics in Global Business. Part III: GLOBAL BUSINESS STRATEGY AND ORGANIZATION. 8. Entry Strategies in Global Business. 9. Control of Global Business. 10. The Organization of Global Business. Part IV: MANAGING GLOBAL BUSINESS. 11. Global Human Resource Management. 12. Global Marketing. 13. Global Operations and Supply-Chain Management. 14. Global Financial Management. 15. Global Accounting and Taxation.

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Book SynopsisIn this original study of the Eurasian Economic Union (EAEU), Maksim Karliuk assesses the law, present dynamics, and the likely future development of the EAEU. Karliuk considers the legal, institutional and decision-making issues of the EAEU as an attempt to encourage post-Soviet integration and offers solutions to the most problematic concerns.Trade Review'This book offers an excellent expert analysis of the legal regime of the Eurasian Economic Union. It is thoroughly researched and informative, zooming in on critical legal issues and providing a nuanced and stimulating discussion. This should be an essential reading for anyone who wants to understand the workings of Russia's flagship integration project in Eurasia.' Rilka Dragneva, University of Birmingham'The Emerging Autonomous Legal Order of the Eurasian Economic Union offers an in-depth critical appraisal of the functioning of the EAEU and of the structure and essential characteristics of the EAEU legal order. It contains an extensive analysis of the jurisprudence of the EAEU Court and draws parallels with the case law of the Court of Justice of the European Union.' Kirill Entin, Court of the Eurasian Economic Union and National Research University Higher School of Economics'In this book Maksim Karliuk explores the legal structure and operation of the Eurasian Economic Union, an organization that is frequently discussed but rarely subjected to such sustained and detailed analysis. This is an important work on one of the most influential international institutions in the Eurasia region.' Chris Miller, The Fletcher School, Tufts University'The book offers a comprehensive and in-depth analysis of the Eurasian Economic Union. It draws an interesting comparison with the EU integration process through addressing the complex question of whether the EAEU, similarly as the EU, can be qualified as an 'autonomous legal order'.' Inge Govaere, Ghent University and College of Europe'Building on a variety of legal approaches, this book offers a systematic and profound analysis of the Eurasian Economic Union's legal order and its 'fragile autonomy'. In light of its strong comparative dimension and interdisciplinary elements, it will be a key reference point not just for legal experts, but also for any scholar interested in this Russia-driven regional integration project.' Laure Delcour, Université Sorbonne-Nouvelle, ParisTable of ContentsIntroduction; 1. Autonomy of a legal order-Odysseus's vessel; 2. The establishment of the Eurasian Economic Union; 3. Supranational and intergovernmental functioning of the EAEU; 4. The powers of the EAEU: from express to implied; 5. Law of the union and autonomy; 6. EAEU judiciary as the guardian of the autonomous legal order; 7. Conclusion: What autonomy? Odysseus's vessel redux.

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Book SynopsisThis book offers a succinct account of why English contract law now faces functional and moral redundancy. It explores the diminishing role of the English common law of contract as a regulatory force in modern society, the implications of its decline and possibilities, if any, for its revival.Table of Contents1. Vanishing contract law; 2. Contract common law trends; 3. Contractualisation and the common law retreat; 4. Private ordering, regulation and contract law; 5. Contracts through the gaps; 6. Future challenges for contract law; 7. The possibility of common law revival; 8. Conclusion.

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Book SynopsisPrivate Equity in Poland focuses on the private equity industry and emerging markets in Poland. Poland represents the most developed private equity industry in Central and Eastern Europe and is one of the most developed emerging markets worldwideTrade Review"This book provides an authoritative and comprehensive account of private equity activity in Poland. It should be essential reading for anyone interested in emerging economies and economic transition in Central and Eastern Europe." - COLIN MASON, Professor and Director of Research, Hunter Centre for Entrepreneurship, Strathclyde Business School, Glasgow, Scotland; Founding Editor: Venture Capital: An International Journal of Entrepreneurial Finance "Private equity financing has been one of the key building blocks of economic growth in emerging markets. Professor Klonowski s comprehensive analysis of private equity in Poland is a case in point." - ULI W. FRICKE, Chairwoman, European Private Equity and Venture Capital Association (EVCA), Belgium; Founding Managing General Partner, Triangle Venture Capital Group Management GmbH, Germany "Academic rigor and practical experience make this book an invaluable reading for anyone interested in private equity in Central and Eastern Europe." - ELI TALMOR, Founding Chairman, Coller Institute of Private Equity; Professor, London Business School, London, UKTable of ContentsPreface Foreword An Overview of Private Equity Economic Development in Poland Systemic Competitiveness in Poland Nurturing Entrepreneurship in Poland The Exit Environment for Private Equity Firms in Poland The Evolution of Private Equity in Poland Fundraising in Poland and the CEE region Fund Operations in Poland Comparative Perspectives on Private Equity in Emerging Markets The Future Development of Private Equity in Poland

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Book SynopsisA principal theme of the book is a plea for '' real venture capital'', with the venture capitalist adding substantial value to companies and their founders through a wide knowledge of business, in contrast to the purely financial skills required in other sectors of the private equity field, such as leveraged buy-outs.Trade Review' Richard's book is the best and most wide ranging study of venture capital that I have read. His analysis of the key factors involved in successful venture capital is masterly. His description of the essential relationships between the venture capitalists, entrepreneurs, Boards of directors, academics, investors and others, is a model of perception and clarity. Richard's extensive experience of US venture capital has enabled him to explain the importance of, and the way to achieve, international growth especially for British and European science- and technology-based companies. He makes an unanswerable case for a major increase of resources to support venture capital, particularly companies established to exploit the results of the outstanding science and technology research in the UK. Real Venture Capital is a unique and highly readable guidebook for all those involved in venture capital, or aspiring to be so, and it should have a place on the desks, not only of venture capitalists, but also of institutional investors, academics, ministers and civil servants, financial journalists, angel investors and large technology company executives. As the international markets for new science and technology-based businesses expand in future not least in major markets in the Far East, Real Venture Capital provides a practical and comprehensive source of good advice both on what to do and what to avoid.' - Roger Brooke O.B.E. Founder, Chief Executive and then Chairman of Candover Investments plc. 1980-99 'Richard Thompson has been at the coal face of British venture capital for over thirty years. Combining his analytical training as an engineer and a management consultant with a deep knowledge of the technology and health care industries, he has achieved a formidable long-term record. Helping grow businesses in these areas is both more difficult and more exciting than mere financial engineering, however fashionable, which has catapulted private equity so stridently into the public arena. Anyone with an interest in building a business and creating employment and Economic Value Added should read this book.' - James Joll, Chairman of the Pearson Group Pension Fund and formerly the Group's Finance Director 1985 96 'My regret is that Richard had not written Real Venture Capital when I started investing in venture capital. It is full of common sense and provides the fundamentals for successful venture capital investment. Spiced up with some sharp and pertinent one liners, it is an excellent and concise read' - Stewart Newton, Founder and Chairman of Newton Investment Management Ltd 1977-2000 'I am very happy to endorse Richard Thompson's excellent book on venture capitalism. I have known him over many years and admired what he has done to support early state companies, in particular providing a bridge to Anglo/US technology. I have been a passionate believer in helping start and encourage early stage companies and I believe that this book will help a large number of would-be entrepreneurs to avoid some mistakes and to build on the many constructive suggestions in the book.' - Michael Stoddart, Managing Director and then Chairman of Electra Investment Trust plc 1974-99Table of ContentsPreface Introduction and Rationale Background and History of Venture Capital Other Forms of Private Equity Venture Capital Definitions and Approaches Growth Markets and International Expansion The Commercial Application of Technology Products Entrepreneurs, Managers and Directors The Management of Resources Financial Philosophy and Control Financing and Its Structures Start-Ups Second-Stage Financings Third-Stage Financings Turnrounds Strategic and Other Alliances Flotations Acquisitions and Mergers Trade Sales Case Studies International Niche Businesses International Development International Financing Fund Structures and Management Investment Processes Investment Examples Future Developments The Role of the Venture Capitalist The Role of the Investor The Impact on the Economy Conclusions and Lessons Appendix I - An Early Paper on Venture Capital Appendix II - The Healthcare and Technology Markets Appendix III - Company Boards: Their Role and Structure Appendix IV - Investment Memorandum Formats Appendix V - Examples of Investment Memoranda Glossary of Terms Index

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Book SynopsisAs the role of the multinational enterprise (MNE) in the economic development of countries grows, a focus on how MNEs influence the process of regulatory and legislative structures has developed among scholars of international political economy. Yusaf H. Akbar draws a conceptual link between the market strategies of MNEs and the convergence of regulatory systems internationally. Focusing on empirical evidence from Central Europe and industry-specific case studies, Akbar uses the example of the successful implementation of EU laws in Hungary as it bids to join the European Union to demonstrate the profound impact of MNE strategies.Table of ContentsList of Tables and Figures Introduction Setting the Scene Regulatory Convergence: Processes and Dynamics The Empirical Setting Case Study Methodology Banking and Financial Services The Electricity Sector Telecommunications Conclusions

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Book SynopsisChapter 1 Intercultural Readiness: Translating talent into competence Chapter 2 Why we need intercultural competences Chapter 3 The four competences Chapter 4 Different talents, new abilities Chapter 5 Debunking a popular myth Chapter 6 Intercultural competences for culturally diverse teams Chapter 7 What makes an organization interculturally competent? Table of ContentsChapter 1 Intercultural Readiness: Translating talent into competence Chapter 2 Why we need intercultural competences Chapter 3 The four competences Chapter 4 Different talents, new abilities Chapter 5 Debunking a popular myth Chapter 6 Intercultural competences for culturally diverse teams Chapter 7 What makes an organization interculturally competent?

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Book SynopsisThis book presents key insights about the challenges and the approaches they applied. All companies are featured in 15 teachable case studies - ready to use in entrepreneurship and strategy courses - that represent a broad level of diversity with regard to countries, industries, topics, growth phases, challenges and internationalization strategies.Table of ContentsIntroduction PART I: CONQUERING INTERNATIONAL MARKETS FROM TRANSITION ECONOMIES: INSIGHTS AND REFLECTIONS 1. Entrepreneurship in Transition Economies 2. Overcoming Start-Up Challenges in Transition Economies 3. Overcoming a Negative Country-of-Origin Effect 4. Growth Strategies and Internationalization Patterns 5. From Lag Markets to Lead Markets PART II: CASE STUDIES OF INTERNATIONALLY SUCCESSFUL CEE COMPANIES CASE 1: ACE Enterprise: 'Drawing' out the Future CASE 2: Atlantic Grupa: Preparing For Leading in The New Europe CASE 3: Avangate: Preparing the Trans-Atlantic Jump CASE 4: Big Filter: Russian Filters in the International Market CASE 5: Fx3x: Star Performance without a Star Attitude CASE 6: Graphisoft: The Architecture of International Growth CASE 7: Estonia's Laser Diagnostic Instruments (LDI) AS: Beaming Towards Growth CASE 8: LINET: To Be an Object of Desire, Not of Choice CASE 9: The Masterplast Story: Constructing an Entrepreneurial Success Story CASE 10: Modesat Communications OÜ: Riding a Big Wave with a Small Boat CASE 11: Pipistrel: The Freedom of Flight CASE 12: PKF Betar Company: 'Meters' Away From Further Growth CASE 13: Russian Cosmetics*: 'Healing' Skin Care Products in Russia CASE 14: Selena Group: Internationalizing Through Multilocality CASE 15: SOLARIS Bus and Coach: A Bus Tour to Global Markets Appendix 1: The Research Project Appendix 2: Growth in Real GDP in Central and Eastern Europe, the Baltic States and the CIS Appendix 3: Profiles: Firms and Entrepreneurs

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Book SynopsisThis book reveals how the Japanese national ministries can exploit their Special Status Corporations (public corporations, supported primarily with public funding from a state-run banking agency) in order to intensify their administrative power over industries and local governments and to perpetuate the interests of elite civil servants by facilitating the migration to post-retirement positions in the private sector. The book explains why the existence of these organizations inhibits the Prime Ministers efforts to implement structural reforms.Table of ContentsList of Tables Acknowledgements Introduction Special Corporations: On and On and On They Go The Bureaucracy: Origins of Power The Power of the Bureaucracy: The Continuing Saga The Interpersonal Networks Between Government and Business The Ties That Bind: Amakudari and Shukko The Japan External Trade Organization: The Scent of a Ministry Conclusion Notes Bibliography Index

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Book SynopsisKnowledge of Asian business is dominated by conventional wisdom, much of which has achieved the status of myth. Business, business culture and culture are entwined to draw the reader from the outside into becoming an Asian insider.Trade Review'The brilliant young writer on regional business strategies.' - Rowan Callick, Australian Financial Review '[Michael Backman] really understands why business evolved the way it did in Asia.' - The Economist 'Michael Backman, an expert on the overseas Chinese...' - former Prime Minister of Singapore, Goh Chok Tong 'Renowned author Michael Backman...Apt and cogent.' - Then Malaysian Transport Minister and MCA President, Ling Liong Sik '[Michael Backman] raises extraordinarily important questions about the national interest...' - Senator Susan KnowlesTable of ContentsThe Asian Insider: An Introduction PART 1: HOW IT REALLY WORKS Asian Family Connections PART 2: GOVERNMENT, THE RULE OF LAW & DEMOCRACY IN ASIA Is Democracy Always Good? Paying Peanuts: Politicians' Pay in Asia Police Corruption & the Rule of Law in Thailand Executions & Extra-Judicial Killings Government Statistics & Other Lies Thaksin Berlusconi & Silvio Shinawatra The End of Indonesia PART 3: SINGAPORE & MALAYSIA Why Singapore is Different: The Babas of Singapore Re-inventing Singapore? Singapore Inc. or Singapore Sink? Singapore's Thriving Sex Industry Diversity & Decency in Malaysia Rumours & Gossip in Malaysia Meet Syed Mokhtar Al-Bukhary PART 4: ISLAM, BUSINESS & ASIA Allahu Akbar! Islam in Asia Where do Asia's Muslims fit in? Southeast Asia's Arabs Pax Islamica : Malaysia and the Middle East PART 5: JAPAN, CHINA, INDIA & KOREA: ASIA'S MONOLITH ECONOMIES Land of the Setting Sun: The Inevitable Death of Japan The Law & China Is Booming China a Threat to Asia? Shanghai: China's Financial Capital And then there is Beijing... The Dalai Lama Eats Meat The Indian Way The World's Biggest Democracy Mumbai: India's Financial Capital India's Great Software Revolution India: Back Office to the World Stunning Korea Bibliography

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Book SynopsisThis book examines government/regulatory responses to the Asian Financial Crisis which brought unprecedented financial turmoil for most East Asian countries. It provides thought-provoking insights on fundamental differences in the institutional and regulatory framework of 10 East Asian countries, including an assessment of the various corporate governance reforms after the crisis.Table of ContentsIntroduction and Overview; F.A.Gul & J.S.L.Tsui Shareholding Structures, Related Party Transactions and Corporate Governance in China; W-G.Zhang Governance in Family-Owned Hong Kong Corporations; J.S.L.Tsui & V.Scott Political Patronage, Cross-Holdings and Corporate Governance in Indonesia; E.R.Wulandari & A.R.Rahman Corporate Governance in Japan: Role of Banks, Keiretsus and Japanese Traditions; H.N.Higgins Paradoxes of Governance: Ownership and Control of Corporate Malaysia; E.T.Gomez Corporate Governance in the Philippines: Legal and Institutional Aspects and Impact on the 1997 Financial Crisis and its Aftermath; S.G.Lynn Corporate Governance in Singapore: Past, Present and Future; Y-T.Mak Chaebols and Corporate Governance in South Korea; F.C.Kim Relationship-Based Systems and Corporate Governance Reform in Taiwan; C-E.Ko & Y-H.Yeh Problems of Corporate Governance Reform in Thailand; D.Nikomborirak

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Book SynopsisOne Country, 1.3 Billion People The Market Will grow Forever The Market is Easy China is Westernizing The Chinese are Irrationally Xenophobic Guanxi are a Pleasant Sideshow to the Real Business of Business Rules are Rules: Negotiating in China is Like Negotiating Everywhere Else The Mask of Fu Manchu: The Myth of Inscrutability Chinese Business People are all Dishonest Chinese Workers are Poor QualityTrade Review'Harold Chee, who lectures at Ashridge Management School, draws on his experience as a consultant to illustrate many of his points with pertinent anecdotes. . . the book is an excellent read and a worthy addition to the growing library of books about doing business in China.' Humphrey Keenlyside, China-Britain Trade ReviewTable of ContentsOne Country, 1.3 Billion People The Market Will grow Forever The Market is Easy China is Westernizing The Chinese are Irrationally Xenophobic Guanxi are a Pleasant Sideshow to the Real Business of Business Rules are Rules: Negotiating in China is Like Negotiating Everywhere Else The Mask of Fu Manchu: The Myth of Inscrutability Chinese Business People are all Dishonest Chinese Workers are Poor Quality

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Book SynopsisSeamlessly blending academic rigour and practicality, this textbook provides an introduction to global business strategy. Assuming a born global perspective, Global Strategic Management is supported by ample pedagogical features, including numerous case studies and examples featuring both established multinationals and unknown SMEs from across the globe.The book takes an applied approach to global business strategy, emphasising functional parts of international business (managing marketing, operations, HR and finance). The text has been widely updated to incorporate the impacts of the Covid-19 pandemic, such as work from anywhere and deglobalization. New to this fifth edition is increased material on sustainability and corporate social responsibility, including discussion of climate change, NGOs and sustainable development goals. Subjects such as the impact of technology, cryptocurrency and global strategy in the digital space are discussed in more detail, while the cTrade ReviewA must-read for students and managers who want to understand and act upon the challenges that ‘borderless’ firms and their leaders face in a world revolutionized by disruptive change of all types, with a renewed emphasis on corporate governance and environmental and social sustainability. * Africa Ariño, IESE Business School, Spain *This book provides a fantastic base to develop critical thinking skills around the topics of global strategic management and globalization. It offers clear explanations of important frameworks coupled with real world examples and data which students can use to understand and analyze firms, industries and countries. * Heather Berry, George Washington University, USA *The uncertainty in today’s business world is greater than ever with climate change, geopolitical fragmentation and the aftershocks of the pandemic making decision-making harder than ever. This textbook provides a route map through this uncertainty with lots of fresh case studies and bang up-to-date explanations of what is happening today. It provides both practical advice and theoretical insights for students of business at every level. * Julian Birkinshaw, London Business School, UK *I highly recommend this book on global business strategy. Including numerous real life case studies, a summary of the relevant literature and useful pedagogical tools, it is the perfect companion for both students and instructors. It analyses the environmental, social and governance issues international businesses face and covers contemporary important developments, such as cryptocurrencies. Congratulations to the authors on a very well-researched and comprehensive text! * Lourdes S. Casanova, Cornell University, USA *This book is perfect for undergraduate and graduate students interested in global strategy. It offers complete coverage of the foundation knowledge needed to understand how companies navigate and thrive in the current global landscape. The latest theoretical insights are explained in a rigorous and practically relevant way and are supported by a wide range of up-to-date activities and examples that bring these topics to life. * Ilya Cuypers, Singapore Management University, Singapore *Global Strategic Management is an invaluable textbook for students studying globalization, seamlessly blending theory and practice. The international case studies and examples are particularly useful, encouraging students to engage in the complex issues facing globalizations. * Ehsan Khajeh, Coventry University, UK *Lasserre and Monteiro’s textbook on global strategic management is essential reading for all students of corporate management. I recommend it to both business executives and students alike for learning both the conceptual foundations of global strategy and examining the practical applications of these concepts. * Soumitra Dutta, University of Oxford, UK *Lasserre and Monteiro’s book provides a comprehensive analysis of how companies operate in the global arena, beginning with a rich analysis of the global environment, followed by a discussion of corporate and competitive global strategies, and concluding with a pragmatic application of those concepts to functional areas of the organization. The text is didactic and accompanied by a set of interesting and informative cases. It is an invaluable resources for students of global strategy. * Sergio Lazzarini, Insper Learning Institution, Brazil *Lasserre and Monteiro provide a solid overview of the strategies of globally operating multinationals and the evolving global business environment. The book excels at providing tools for managers and is rich in contemporary data and case examples originating from a wide variety of industries and national contexts. * Klaus Meyer, Ivey Business School, Canada *This latest edition of Global Strategic Management continues to be the best choice for business students looking to develop a deeper understanding of global business. It contains numerous practical cases and explains concepts from literature in a way that allows for their immediate application. I strongly recommend it to readers and instructors alike. * Michael Mol, Copenhagen Business School, Denmark *This book offers comprehensive treatment of contemporary global strategy, including coverage of born globals, emerging markets and open innovation, topics on which Monteiro is a leading authority. By highlighting the Sustainable Development Goals and the need for a post-Covid-19 “green recovery”, the text equips business leaders of the future for the Decade of Action and beyond. * Shameen Prashantham, China Europe International Business School, China *Lasserre and Monteiro’s new version of Global Strategic Management is the best global strategy book on the market. It covers both western and emerging market contexts with a wide range of theories, models and cases, and highlights emerging issues including sustainability, digitalisation and national competitiveness. Organised in three key sections – context, strategy and management – its easy-to-follow, pedagogical approach ensures Global Strategic Management is ideal for undergraduates and postgraduate students alike. * Mohammad B. Rana, Aalborg University, Denmark *This textbook combines academic rigor with practical relevance, addressing fundamental concepts as well as current and future trends in globalization. It provides a truly multi-faceted global perspective with 33 case studies from more than 20 countries, as well as an even larger number of practical examples. * Karlheinz Schwuchow, Hochschule Bremen University of Applied Sciences, Germany *Table of Contents1. Globalization of Markets and Competition 2. The Emerging Global Environment 3. Globalization, Societies and Cultures 4. Globalization, Sustainable Development and Social Responsibility 5. Designing a Global Strategy 6. Assessing Countries' Attractiveness 7. Entry Strategies 8. Global Mergers, Acquisitions and Strategic Alliances 9. Global Marketing 10. Global Operations and Digital Networks 11. Global Innovation 12. Global Financial Management 13. Global Human Resource Management 14. Designing a Global Organisation 15. Current and Future Trends 16. Global Strategic Management in Action

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Book SynopsisSally Percy is an experienced journalist, editor and author specializing in leadership and management. She is a leadership contributor to Forbes and is the former editor of Edge, the official journal of the UK Institute of Leadership. She frequently makes radio appearances and writes for various publications, including The Telegraph, The Times, Accounting and Business, CFO World and Economia. She is the author of 21st Century Business Icons, also published by Kogan Page and is based in London, UK.Trade Review"A gem of a book, written with the sparkle and insight that characterizes Sally Percy's renowned coverage of leadership and business. A great learning lesson in leadership."" -- Matt Symonds, Director, Fortuna Admissions and Editor-In-Chief, BlueSky Thinking"Whether you are wanting to learn more about today's successful business icons, or pick up tips and ideas to enhance your own practice, Sally Percy's book is an interesting and inspiring read." -- Audrey Tang, Chartered Psychologist and Leadership Development Trainer"Sally Percy writes with insight about established icons and about emerging leaders. I found something new and interesting in every chapter, and found the chapter summaries very powerful. It's a book I'll be referring to time and time again." -- Roger Delves, Professor of Practice for Leadership & Management, Hult International Business School"Such an insightful book and a must-read for anyone in business or thinking of starting one. Motivating and inspiring - and a book to come back to again and again!" -- Martina Doherty, Business Psychologist and Leadership Coach"If you are looking for a dose of inspiration to guide the next steps in your career, look no further. Sally Percy's gift for storytelling shines through her 21 profiles of some of the world's most impactful entrepreneurs." -- John Mullins, Associate Professor, London Business School"This is a must-read for anybody who aspires to a senior leadership role. It certainly won't be one of those business books you buy but never quite get round to reading!" -- Mark Simmonds, creativity expert and mental health champion"If you want to know how today's most influential business bosses got to the top, look no further than this book. Sally's knack of getting quickly to the heart of a story makes it a real page-turner, and it's a fascinating source of insight about the personal journeys of leaders." -- Patrick Woodman, editor of Dialogue magazine and freelance consulting editor"Through inspiring stories and thoughtful analysis, this book teaches us valuable lessons from modern leaders. Whether you want to be a leader yourself or just love reading about business, this book helps us understand the qualities and sacrifices that drive success." -- Rameez Kaleem, Founder and Managing Director, 3R Strategy"Sally Percy provides a unique insight into the philosophies, mindsets, behaviours, and backgrounds of some of the most successful leaders of our time. This book will become the sought-after text for anyone who is trying to make sense of what it means to be a leader during these tough and challenging, yet hugely exciting times." -- David Liddle, Founding President, People and Culture Association and CEO, TCMTable of Contents Chapter - 00: Introduction; Section - Part One: LEADERSHIP ICONS OF TODAY; Chapter - 01: Mary Barra (General Motors); Chapter - 02: Jeff Bezos (Amazon); Chapter - 03: Sara Blakely (Spanx); Chapter - 04: Rosalind Brewer (Walgreens Boots Alliance); Chapter - 05: Brian Chesky, Joe Gebbia and Nathan Blecharczyk (Airbnb); Chapter - 06: Yvon Chouinard (Patagonia); Chapter - 07: Jimmy Donaldson (MrBeast); Chapter - 08: Sir James Dyson (Dyson); Chapter - 09: Kiran Mazumdar-Shaw (Biocon); Chapter - 10: Elon Musk (SpaceX, Tesla and Twitter); Chapter - 11: Satoshi Nakamoto (Bitcoin); Chapter - 12: Melanie Perkins (Canva); Chapter - 13: Zhang Ruimin (Haier Group); Chapter - 14: Ugur S¸ahin and Özlem Türeci (BioNTech); Chapter - 15: Whitney Wolfe Herd (Bumble); Chapter - 16: Mark Zuckerberg (Meta Platforms); Section - Part Two: THE NEXT GENERATION; Chapter - 17: Lucrezia Bisignani (Kukua); Chapter - 18: Mette Lykke (Too Good To Go); Chapter - 19: Nthabiseng Mosia (Easy Solar); Chapter - 20: Akindele Phillips (Farmcrowdy); Chapter - 21: Andrea Thomaz (Diligent Robotics); Chapter - 22: Conclusion;

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Book SynopsisSally Percy is an experienced journalist, editor and author specializing in leadership and management. She is a leadership contributor to Forbes and is the former editor of Edge, the official journal of the UK Institute of Leadership. She frequently makes radio appearances and writes for various publications, including The Telegraph, The Times, Accounting and Business, CFO World and Economia. She is the author of 21st Century Business Icons, also published by Kogan Page and is based in London, UK.Trade Review"A gem of a book, written with the sparkle and insight that characterizes Sally Percy's renowned coverage of leadership and business. A great learning lesson in leadership."" -- Matt Symonds, Director, Fortuna Admissions and Editor-In-Chief, BlueSky Thinking"Whether you are wanting to learn more about today's successful business icons, or pick up tips and ideas to enhance your own practice, Sally Percy's book is an interesting and inspiring read." -- Audrey Tang, Chartered Psychologist and Leadership Development Trainer"Sally Percy writes with insight about established icons and about emerging leaders. I found something new and interesting in every chapter, and found the chapter summaries very powerful. It's a book I'll be referring to time and time again." -- Roger Delves, Professor of Practice for Leadership & Management, Hult International Business School"Such an insightful book and a must-read for anyone in business or thinking of starting one. Motivating and inspiring - and a book to come back to again and again!" -- Martina Doherty, Business Psychologist and Leadership Coach"If you are looking for a dose of inspiration to guide the next steps in your career, look no further. Sally Percy's gift for storytelling shines through her 21 profiles of some of the world's most impactful entrepreneurs." -- John Mullins, Associate Professor, London Business School"This is a must-read for anybody who aspires to a senior leadership role. It certainly won't be one of those business books you buy but never quite get round to reading!" -- Mark Simmonds, creativity expert and mental health champion"If you want to know how today's most influential business bosses got to the top, look no further than this book. Sally's knack of getting quickly to the heart of a story makes it a real page-turner, and it's a fascinating source of insight about the personal journeys of leaders." -- Patrick Woodman, editor of Dialogue magazine and freelance consulting editor"Through inspiring stories and thoughtful analysis, this book teaches us valuable lessons from modern leaders. Whether you want to be a leader yourself or just love reading about business, this book helps us understand the qualities and sacrifices that drive success." -- Rameez Kaleem, Founder and Managing Director, 3R Strategy"Sally Percy provides a unique insight into the philosophies, mindsets, behaviours, and backgrounds of some of the most successful leaders of our time. This book will become the sought-after text for anyone who is trying to make sense of what it means to be a leader during these tough and challenging, yet hugely exciting times." -- David Liddle, Founding President, People and Culture Association and CEO, TCMTable of Contents Chapter - 00: Introduction; Section - Part One: LEADERSHIP ICONS OF TODAY; Chapter - 01: Mary Barra (General Motors); Chapter - 02: Jeff Bezos (Amazon); Chapter - 03: Sara Blakely (Spanx); Chapter - 04: Rosalind Brewer (Walgreens Boots Alliance); Chapter - 05: Brian Chesky, Joe Gebbia and Nathan Blecharczyk (Airbnb); Chapter - 06: Yvon Chouinard (Patagonia); Chapter - 07: Jimmy Donaldson (MrBeast); Chapter - 08: Sir James Dyson (Dyson); Chapter - 09: Kiran Mazumdar-Shaw (Biocon); Chapter - 10: Elon Musk (SpaceX, Tesla and Twitter); Chapter - 11: Satoshi Nakamoto (Bitcoin); Chapter - 12: Melanie Perkins (Canva); Chapter - 13: Zhang Ruimin (Haier Group); Chapter - 14: Ugur S¸ahin and Özlem Türeci (BioNTech); Chapter - 15: Whitney Wolfe Herd (Bumble); Chapter - 16: Mark Zuckerberg (Meta Platforms); Section - Part Two: THE NEXT GENERATION; Chapter - 17: Lucrezia Bisignani (Kukua); Chapter - 18: Mette Lykke (Too Good To Go); Chapter - 19: Nthabiseng Mosia (Easy Solar); Chapter - 20: Akindele Phillips (Farmcrowdy); Chapter - 21: Andrea Thomaz (Diligent Robotics); Chapter - 22: Conclusion;

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Book SynopsisSally Percy is a freelance journalist, editor and author, specializing in the business and finance sectors. She is Editor of Edge, the official magazine of the Institute of Leadership & Management, and is a contributor to Forbes. She frequently makes radio appearances and writes for various publications, including The Telegraph, The Times, Accounting and Business, CFO World and Economia. She is the author of 21st Century Business Icons, also published by Kogan Page and is based in London, UK.

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Book SynopsisThe aim of this book is to analyze the nature of European and North American firms' business experience in India with a particular emphasis on understanding the causes of their successes and failure. This book strives to offer Western managers the knowledge they will need to succeed in business in India.Trade Review'Doing Business in India first demystifies the country for Western managers...and then lays out sensible ways by which Western managers can build their business efforts on such solid understanding. This book completely fulfills its promise of helping managers do business in India.' - Srinivasa Rangan, Professor of Strategy and International Business, Babson College, and Co-author of Strategic Alliances: An Entrepreneurial Approach to Globalization 'Very interesting, to the point, and of great value...this book will be a must for Western managers wanting to explore business opportunities in India.' - Theis S. Ulriksen, Commercial Counsellor, Royal Norwegian Embassy (ret.), Director, Innovation Norway (ret.) 'Very insightful, a real insider's account of how to manage people, government, institutions, and risk in India, with sensitivity to the cultural context in which Indian business works. The introductory chapters that provide a historical context as well are unique. The case studies, which contain up-to-date material, provide frameworks for multinational businessmen to create their own reference points.' - Rafiq Dossani, Senior Research Scholar, Stanford University, USATable of ContentsIndia: A Commercial History Perspective The Rise of India A Brief History of the Indian Software Industry Cultural Portrait Understanding India Strategizing Success in India Communicating with Indians Managing Relationships with the Indian Government Negotiating and Resolving Conflicts in India

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Book SynopsisThe Enlargement States Compared Poland: A New Giant Joins the EU The Czech Republic: Between the Problems and Joys of Life Hungary: Reform on a Zig-Zag Course Slovakia: Carpathian Land with Spirit Slovenia: Primus in Central Europe Estonia: The Baltic Tiger Prepares to Spring Latvia: Economic Growth Champion Lithuania: The Long Road Home to Europe Malta: Merging Tradition and Renewal Cyprus: The Divided Mediterranean IslandTrade ReviewEndorsements from the German edition of the book: 'This investment guide provides the answers to all important questions regarding market entry or regional expansion. The book informs in a succinct, clear and understandable way. A must for all who consider a commitment in the new EU countries. But also for those who want to participate in the discussion about the economic situation of Germany and migration of businesses abroad.' - Dr. Krimphove, Professor of European Business Law, University of Paderborn, Germany 'The expansion of the European Union offers huge chances for a number of industries. This competent and clear structured description of investment and market conditions facilitates strategic market entries in Central and Eastern Europe for companies of any size.' - Ulrich Pascheke, Human Resource Director, Volkwagen Motor Polska, Polkowice, Poland 'The accession of ten new EU members marks a turning point in history: The former communist countries receive the same rights as the old members. This offers many chances for companies as markets open up. Whoever wants to seize them, needs a solid basis of information. This book provides it.' - Dieter Rampl, CEO, HVB Group 'In recent years we find strong and well-defined economic systems in the Central and Eastern European states. The authors describe the market conditions in these countries and point to new possibilities for entrepreneurial commitment. Whoever wants to discover the enlarged Europe from an economic point of view cannot miss out on this book.' - Dr. Klaus Hartmann, CFO, Matav, Hungarian Subsidiary of Deutsche TelekomTable of ContentsThe Enlargement States Compared Poland: A New Giant Joins the EU The Czech Republic: Between the Problems and Joys of Life Hungary: Reform on a Zig-Zag Course Slovakia: Carpathian Land with Spirit Slovenia: Primus in Central Europe Estonia: The Baltic Tiger Prepares to Spring Latvia: Economic Growth Champion Lithuania: The Long Road Home to Europe Malta: Merging Tradition and Renewal Cyprus: The Divided Mediterranean Island

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Book SynopsisProvides an original account of international business ethics grounded in cosmopolitan human rights theory Transnational companies (TNCs) operate in a variety of political jurisdictions and legal frameworks. As international trade and foreign direct investment (FDI) continue to increase, TNCs based in industrialized ''home'' nations are gaining enormous economic and political influence in developing ''host'' nations. Corporations operating internationally, particularly in nations with limited regulatory and enforcement resources, are often free to determine whether they will follow existing laws and guidelines regarding consumer protection, worker safety, and environmental protection. The Ethics of Global Business provides clear and pragmatic guidance for business leaders interested in the ethical conduct of international business. With a cosmopolitan human rights perspective on international business ethics, this comprehensive volume describes modern transnationTable of Contents1 Ethics and Transnational Companies 1 2 Global Justice and International Business 13 3 Human Rights Cosmopolitanism 29 4 The United Nations Business and Human Rights Framework 45 5 On the Division of Moral Labor for Human Rights Between States and Corporations 75 6 Labor Rights in Global Supply Chains 85 7 Corporate Social Responsibility at the Base of the Pyramid with Andrew Valentin 103 8 The Paradox at the Base of the Pyramid: Environmental Sustainability and Market-Driven Poverty Alleviation with Laura H.D. Williams 129 References 141 Index 157

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Book SynopsisTHE COMPREHENSIVE GUIDE TO MANAGING AND LEADING COMPANIES THAT COMPETE INTERNATIONALLY Drawing on the course material developed at the Harvard Business School and Yale School of Management by David Collis, International Strategy provides theoretical insight and pragmatic tools that address the decisions facing senior managers in multinational corporations. International Strategy explores the critical differences between domestic and international competition: the heterogeneity of markets in which companies are involved; the volatility of economic conditions that firms face; and the increased scale of activities fostered by global participation. The text examines how these phenomena create tensions and tradeoffs for executives concerning which product to offer around the world, which countries to compete in, where to locate various activities, and how to organize the firm worldwide. Making those choices in an integrated fashion, it is explained, requires pursuit of a coherent Table of ContentsAcknowledgments ix Preface xi Introduction: Motivation and Definition – What is International Strategy? 1 PART ONE The Context Facing Multinational Firms 7 1 The Ubiquity and Importance of International Competition 9 2 Why Do Firms Go International? The Justification for the Existence of the Multinational Corporation 41 PART TWO Conceptual Framework: What is Different about International Strategy? 73 3 What is Distinctively International about International Strategy? 75 4 What is Uniquely Strategic about International Strategy? 99 5 Generic International Strategies 119 6 Choice of Generic International Strategy 163 PART THREE Managerial Implications 179 7 What Product? 181 8 Which Country? 217 9 Where to Locate? 259 10 How to Organize? 307 11 The Modern Multinational: Is There One Best Strategy? Are We All Transnational Now? 349 About the Author 361 Index 363

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Book SynopsisThis book provides an overview of current approaches and research in the field of international organizations with a focus on implementation issues in a globalized context. Written by a team of recognized leaders in the field, associated with the growing and influential International Organizations Network (ION). Covers topical issues such as managing virtual teams and globalization. Makes a cohesive statement about the field of international organizations. Is written with a focus on implementation issues. Offers a solid contribution to the closing of the gap between researchers and practitioners. Trade Review"At no time in the world's history have we been more in need of global understanding than today. Lane, Maznevski, Mendenhall, and McNett have brought together some of the most up-to-date scholarship on globalization and global management to help guide us through the complexity of the opening years of the twenty-first century. Read it, it is well worth your time." Professor Nancy Adler, McGill University, Canada "The wealth of knowledge represented in this book is simply breathtaking...This handbook is very likely going to stand the test of times and will be a major resource on global management for many years to come." Maximilian Von Zedtwitz, R&D Management 2005 “The handbook brings together significant discussions on key elements of global management, providing an excellent resource for executives, students and scholars.” Helen de Cieri, Journal of International Business Studies “Researchers, trainers, and students of global management will all find value in this book"International Journal of Intercultural Relations “The approach taken by this book is original…the editors and contributors deserve kudos for their ambitious and worthwhile contribution. It is unlike any other book on the topic that I am aware of. It is well worth your time to pursue it for its intellectual as well as pedagogical riches.” International Journal of Intercultural RelationsTable of ContentsList of Figures. List on the Contributors. Preface. Introducing ION: The International Organization Network. How ION Works. Blackwell Handbook of Global Management: A Guide to Managing Global Complexity: The Process. Part I: Introduction: Understanding People and Context:. 1. Globalization: Hercules Meets Buddha: Henry W. Lane, Martha L. Maznevski, Mark Mendenhall. 2. People in Global Organizations: Culture, Personality and Social. Dynamics - Mary Yoko Brannen, Carolina Gomez, Mark F. Peterson, Laurence Romani, Lilach Sagiv. Part II: Global Competencies:. 3. Global Competencies: An Introduction: Alan Bird, Joyce S. Osland. 4. The Crucial Yet Illusive Global Mindset: Nakiye Boyacigiller, Schon Beechler, Sully Taylor, Orly Levy. 5. Interpersonal Skills:. Part A. Mindful Communication: David C. Thomas, Joyce S. Osland. Part B. Creating and Building Trust: Ellen Whitener, Guenter Stahl. 6. The System Level Skills of Gobal Competency:. Part A. Boundary Spanning: Schon Beechler, Mikael Sondergaard, Edwin Miller, Alan Bird. Part B. Building Community Through Change: Joyce S. Osland, Alan Bird. Part C. Ethical Decision-Making: Jeanne McNett, Mikael Sondergaard. Part III: Teaming and Leading:. 7. Leading in a Global Context: Vision in Complexity: Deanne N. den Hartog. 8. Designing and Forming Global Teams: Julia C. Gluesing, Cristina B. Gibson. 9. Effective Team Processes for Global Teams: Sue Canney Davison, Bjorn Z. Ekelund. 10. Performance Management in Global Teams: Bradley L. Kirkman, Deanne N. Den Hartog. Part IV: Executing Strategic Initiatives Globally:. 11. Managing Knowledge in Global Organizations: Tatiana Kostova, Nicholas Athanassiou, Iris Berdrow. 12. External Sourcing of Knowledge in the International Firm: Julian Birkinshaw. 13. Seeking Global Advantage With Information Management and Information Technology Capabilities: Donald A. Marchand. 14. Global Account Management: New Structures, New Tasks: Julian Birkinshaw, Joseph J. DiStefano. 15. Barriers and Bonds to Knowledge Transfer in Global Alliances and Mergers: Henry W. Lane, Danna Greenberg, Iris Berdrow. 16. Managing Complexity in the Global Innovation Process: A Networks and Social Capital Solution: Edward F. McDonough III, Francis C. Spital, Nicholas Athanassiou. Part V: Special Issues in Developing and Transitioning Economies:. Introduction: Joyce S. Osland, Sue Canney Davison. 17. The Developing World: Towards a Managerial Understanding: Betty Jane Punnett. 18. Leadership and Teamwork in the Developing Country Context: Zeynep Aycan. 19. Gaining Legitimacy: Management’s Challenge in Developing and Transitioning Economies: Daniel J. McCarthy; Sheila M. Puffer. 20. Management in Action in Developing Economies: Terence Jackson. Index

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Book SynopsisFrom the mid-1980s to the turn of the 1990s the international HR field was considered to be in its infancy. There continues to be both an evolution of territory covered by the field a series of successively evolving cultural, geographical and institutional challenges faced by the multinational corporation (MNC) as well as more critical questioning whether this has created an expanded or a fragmented field. This book brings together the latest research on important issues-driven concerns that the field of IHRM now has to face, absorb, interpret then reanalyse through international lenses. This volume gives attention to those aspects of MNC behaviour choices about location, how they organize local subsidiaries, choices made about technology, capital and labour, and choices made about investments and strategies that are subject to institutional influences. It also gives voice to a number of contemporary issues reverse knowledge flows, skill supply strategies, employer branding, eTable of ContentsList of Figures. List of Tables. Notes on the Contributors. About the Editor. PART I METHOD AND RESEARCH LENSES. 1 Integrating People, Process, and Context Issues in the Field of IHRM (PAUL SPARROW). 2 Multilevel Issues in IHRM: Mean Differences, Explained Variance, and Moderated Relationships (PATRICK WRIGHT AND KARINA VAN DE VOORDE). 3 Comparative Analysis of HR (WOLFGANG MAYRHOFER AND ASTRID REICHEL). 4 Contextual Influences on Cultural Research: Shifting Assumptions for New Workplace Realities (SONJA SACKMANN). PART II MANAGING KEY STAFF GROUPS AND INDIVIDUAL PROCESSES IN INTERNATIONAL ORGANIZATIONS. 5 Beyond International Experience: The Strategic Role of Cultural Intelligence for Executive Selection in IHRM (KOK-YEE NG, LINN VAN DYNE, AND SOON ANG). 6 Mutual Adjustment of Expatriates and International Team Members: The Role of Political and Social Skill (MICHAEL HARVEY AND MILORAD NOVICEVIC). 7 Beyond Expatriation: Different Forms of International Employment (VESA SUUTARI AND CHRIS BREWSTER). 8 Inpatriates as Agents of Cross-Unit Knowledge Flows in Multinational Corporations (SEBASTIAN REICHE, MARIA KRAIMER, AND ANNE-WIL HARZING). 9 Independent Consultants: How International Project Operations Create New IHRM Issues and Challenges (CATHERINE WELCH, DENICE WELCH, AND MARILYN FENWICK). 10 Gender Issues: Women in International Management (HELEN DE CIERI). PART III MANAGING GLOBALIZATION PROCESSES AT THE LEVEL OF THE FIRM. 11 Multinational Companies, National Business Systems, and Reverse Diffusion (TONY EDWARDS). 12 Performance Management Across Borders (INGMAR BJÖRKMAN, WILHELM BARNER-RASMUSSEN, MATS EHRNROOTH, AND KRISTIINA MÄKELÄ). 13 Managing Knowledge Across Boundaries: A Learning Mix Perspective (BERTRAND MOINGEON, FABRICE LUMINEAU, AND ALEXANDRE PERRIN). 14 Structuring the IT-Enabled Transformation of HR: An HRM Frames Analysis in an International Company (TANYA BONDAROUK AND HUUB RUËL). 15 Employer Branding and Corporate Reputation Management in an International Context (GRAEME MARTIN AND SUSAN HETRICK). 16 Developing a Theory of Skills for Global HR (DAVID ASHTON, PHIL BROWN, AND HUGH LAUDER). 17 HR Offshoring and Outsourcing: Research Issues for IHRM (FANG LEE COOKE AND PAWAN BUDHWAR). 18 Globalizing Human Resource Management: Examining the Role of Networks (PAUL SPARROW, CHRIS BREWSTER, AND PAUL LIGTHART). PART IV ORGANIZATIONAL ACTION IN CONTEXT. 19 IHRM in Non-Governmental Organizations: Challenges and Issues (MARILYN FENWICK AND MARGARET-ANN MCLEAN). 20 The Role of IHRM in the Formulation and Implementation of Ethics Programs in Multinational Enterprises (ABIHIJEET VADERA AND RUTH AGUILERA). 21 The Ethnic Factor in IHRM: A Research Agenda (STEPHEN NYAMBEGERA). 22 Shaping History: Global Leadership in the 21st Century (NANCY ADLER). Index.

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Book SynopsisAs in previous editions of this popular text on cross-cultural management, students will find here an invaluable guide to key management theories, linked to practical examples from all round the world. The book''s key distinctive feature remains its truly international profile, with current examples from the US, Europe, Asia and new perspectives in this edition from other regions. Discussion of cross-cultural models is updated by including the ''crossvergence'' framework developed during the 1990s, as well as the latest new research on organizational culture Coverage of how and to what extent cultural variation affects the implementation of e-technology at the workplace (esp. in multinational subsidiaries) New material on the management of marketing/sales teams across borders and implications of cultural differences for expatriate managers. The addition of several new cases, from the Middle East, Latin America and Africa as well as new cases iTable of ContentsPreface xii Acknowledgments xv Part One Introduction 1 Chapter 1 International Management and Culture 3 1.1 Introduction 3 1.2 Factors that influence decision-making 4 1.3 Using culture 6 1.4 Cross-cultural and International Management 16 1.5 Implications for the Manager 17 1.6 Summary 18 1.7 Exercise 18 Case for Part One 20 Chapter 1 Case: Slicing the Meat 20 Part Two CROSS-CULTURAL MANAGEMENT 23 Chapter 2 Analyzing Cultures: Making Comparisons 27 2.1 Introduction 27 2.2 Comparative Analysis 28 2.3 Kluckhohn and Strodtbeck (1961) 29 2.4 Hall (1976) 30 2.5 Hofstede’s Model 35 2.6 Applying Hofstede’s Model 43 2.7 Implications for the Manager 45 2.8 Summary 46 2.9 Exercise 46 Chapter 3 Analyzing Cultures: After Hofstede 48 3.1 Introduction 48 3.2 Comparative Analysis since Hofstede 49 3.3 New Approaches 59 3.4 Implications for the Manager 61 3.5 Summary 61 3.6 Exercise 62 Chapter 4 Movement in the Culture 63 4.1 Introduction 63 4.2 Recognizing Significant Movement in the Culture 64 4.3 Economic Change and Cultural Movement in Japan 67 4.4 Other Factors Causing Movement 71 4.5 Implications for the Manager 77 4.6 Summary 77 4.7 Exercise 78 Chapter 5 Organizational Culture 79 5.1 Introduction 79 5.2 Defining and Analyzing Organizational Cultures 80 5.3 Organizational Culture and National Culture 85 5.4 Mitigating the Effects of the Environment 88 5.5 Implications for the Manager 92 5.6 Summary 93 5.7 Exercise 93 Chapter 6 Culture and Communication 94 6.1 Introduction 94 6.2 Appropriate Communication Across Cultures 95 6.3 One- and Two-way Communication Styles 101 6.4 Non-verbal Communication 106 6.5 Implications for the Manager 107 6.6 Summary 108 6.7 Exercise 108 Chapter 7 Motivation 111 7.1 Introduction 111 7.2 Needs 112 7.3 Intrinsic and Extrinsic Needs 114 7.4 How Context Influences Needs 116 7.5 Designing Incentives 118 7.6 Work as a Motivator 123 7.7 Implications for the Manager 125 7.8 Summary 126 7.9 Exercise 126 Chapter 8 Dispute Resolution 128 8.1 Introduction 128 8.2 Reasons for Dispute 129 8.3 Culture and Dispute 130 8.4 The Manager Resolves a Dispute 134 8.5 Negotiation 136 8.6 Implications for the Manager 142 8.7 Summary 143 8.8 Exercise 143 Chapter 9 Formal Structures 146 9.1 Introduction 146 9.2 Defining Structure 147 9.3 Bureaucracy 150 9.4 Culture and Bureaucracy 155 9.5 Implications for the Manager 159 9.6 Summary 160 9.7 Exercise 161 Chapter 10 Informal Systems 163 10.1 Introduction 163 10.2 Informal Relationships 164 10.3 Modeling Patronage 165 10.4 Patronage, Culture and Society 168 10.5 Some Variants: Guanxi and Wasta 172 10.6 Managing Informal Systems 174 10.7 Implications for the Manager 177 10.8 Summary 177 10.9 Exercise 178 Chapter 11 The Culture and Politics of Planning Change 180 11.1 Introduction 180 11.2 The Meaning of Planning 181 11.3 The Classic Planning Model 182 11.4 How National Culture Influences Planning 184 11.5 How Organizational Culture Influences Planning 187 11.6 The Politics of Planning 189 11.7 Implications for the Manager 192 11.8 Summary 193 11.9 Exercise 193 Chapter 12 When Does Culture Matter? The Case of Small/Medium Sized Enterprizes 195 12.1 Introduction 195 12.2 The Start-up in the United Kingdom and United States 196 12.3 The Start-up in Taiwan 199 12.4 The Anglo Family Company 201 12.5 The Chinese Family Company 203 12.6 The Middle Eastern Family Company 207 12.7 Assessing the Influence of National Culture 209 12.8 Implications for the Managers 209 12.9 Summary 210 12.10 Exercise 211 Cases for Part Two 212 Chapter 2 Case: Relations Between Manager and Employees 212 Chapter 3 Case: The Venezuelan Manager 213 Chapter 4 Case: Youth or Age, or Youth and Age? 214 Chapter 5 Case: The Vietnamese Bank 215 Chapter 6 Case: Bad Communication 216 Chapter 7 Case: Motivating Who? 217 Chapter 8 Case: The Nigerian Family Firm 218 Chapter 9 Case: No Job Description 219 Chapter 10 Case: Patronage in Europe 220 Chapter 11 Case: Improving Quality Control 221 Chapter 12 Case: Explaining Decisions Made by Small Business Owners 223 Part Three International Management 225 Chapter 13 Globalization and Localization 229 13.1 Introduction 229 13.2 Defining Globalization 230 13.3 The Social Effects of Globalization 237 13.4 The Roots of High Globalization 240 13.5 Implications for the Manager 243 13.6 Summary 243 13.7 Exercise 244 Chapter 14 Planning Strategy 245 14.1 Introduction 245 14.2 The Formal Strategic Plan 246 14.3 Stages of Planning 247 14.4 Strategic Planning Based on Resources 250 14.5 Balancing Resources and Position 252 14.6 The Influence of Environmental Factors 253 14.7 Growth Strategies 255 14.8 Emergent Strategy 256 14.9 Scenario Planning 257 14.10 Implications for the Manager 259 14.11 Summary 259 14.12 Exercise 260 Chapter 15 Implementing Strategy and Applying Knowledge 261 15.1 Introduction 261 15.2 Identifying and Applying Knowledge 262 15.3 Organizational Capabilities and Competitive Advantage 264 15.4 Implementation and Communication 266 15.5 International Mergers and Acquisitions 271 15.6 Transferring the Implementation System 273 15.7 Implications for the Manager 275 15.8 Summary 276 15.9 Exercise 276 Chapter 16 E-Communication 278 16.1 Introduction 278 16.2 Controlling by E-Communication 279 16.3 Cross-national Implementation 282 16.4 Email Utilization: Exploring Culture’s Consequences 284 16.5 Implications for the Manager 287 16.6 Summary 288 16.7 Exercise 289 Chapter 17 Forming an International Joint Venture 290 17.1 Introduction 290 17.2 Why Invest in an IJV? 291 17.3 Preparing for Success: The Four Compatibilities 295 17.4 Trust and Mistrust 297 17.5 Sharing Control 301 17.6 Implications for the Manager 304 17.7 Summary 305 17.8 Exercise 306 Chapter 18 Risk and Control: Headquarters and Subsidiary 307 18.1 Introduction 307 18.2 Risk for the Subsidiary 308 18.3 Control 312 18.4 Implications for the Manager 320 18.5 Summary 320 18.6 Exercise 321 Chapter 19 Managing Human Resources 323 19.1 Introduction 323 19.2 Applying Concepts of HRM 324 19.3 The General Functions of HRM 326 19.4 HRM Activities in Context 328 19.5 Recruitment 330 19.6 Performance Appraisal 332 19.7 Training 334 19.8 Retention 336 19.9 Implications for the Manager 338 19.10 Summary 339 19.11 Exercise 339 Chapter 20 Controlling by Staffing 341 20.1 Introduction 341 20.2 Staffing to Control the IJV 342 20.3 National Culture and Control 346 20.4 Local or Expatriate Top Management? 349 20.5 Implications for the Manager 354 20.6 Summary 355 20.7 Exercise 355 Chapter 21 Managing Expatriate Assignments 358 21.1 Introduction 358 21.2 What Expatriates Do 358 21.3 Expatriate Success and Failure 360 21.4 Expatriate Selection 363 21.5 Expatriate Training 365 21.6 Expatriate Support 369 21.7 Implications for the Manager 373 21.8 Summary 374 21.9 Exercise 374 Chapter 22 The Expatriate Brand Manager 376 22.1 Introduction 376 22.2 The Emergence of Global Brands 377 22.3 Role of the Expatriate Brand Manager 380 22.4 Brand Communication: Managing the mix 382 22.5 Implications for the Manager 388 22.6 Summary 389 22.7 Exercise 390 Cases for Part Three 392 Chapter 13 Case: The Call Center Revolution 392 Chapter 14 Case: Baby Food 393 Chapter 15 Case: New Knowledge 394 Chapter 16 Case: Betafield 395 Chapter 17 Case: The Indian Joint Venture 396 Chapter 18 Case: Global Paper (1) 397 Chapter 19 Case: The Foreign Employee 399 Chapter 20 Case: Global Paper (2) 400 Chapter 21 Case: Appointing a Headquarters Manager to the Swiss Subsidiary 401 Chapter 22 Case: Teldaswift 403 Part Four Conclusions 405 Chapter 23 The Culture of the Subsidiary: Convergence and Divergence 407 23.1 Introduction 407 23.2 Corporate Cohesion and Cultural Shift 408 23.3 Convergence and Divergence 410 23.4 The Dual-pressure Perspective 412 23.5 Cross-vergence 416 23.6 Implications for the Manager 417 23.7 Summary 418 23.8 Exercise 419 Chapter 24 Ethics and Corporate Responsibility 420 24.1 Introduction 420 24.2 Ethics 421 24.3 Ethics Across Culture and Time 424 24.4 Ethics in Branding 427 24.5 Corporate Social Responsibility 429 24.6 Implications for the Manager 431 24.7 Summary 432 24.8 Exercise 432 Cases for Part Four 434 Chapter 23 Case: CAS 434 Chapter 24 Case: A Donation to the President’s Campaign Fund 436 Appendix: Planning a Dissertation 438 Bibliography 443 Index 453

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Book SynopsisIn Extreme Wine, wine economist and best-selling author Mike Veseth circles the globe searching for the best, worst, cheapest, most expensive, and most over-priced wines. Mike seeks out the most outrageous wine people and places and probes the biggest wine booms and busts. Along the way he applauds celebrity wines, tries to find wine at the movies, and discovers wines that are so scarce that they are almost invisible. Why go to such extremes? Because, Mike argues, the world of wine is growing and changing, and if you want to find out what's really happening you can't be afraid to step over the edge. Written with verve and appreciation for all things wine, Extreme Wine will surprise and delight readers.Trade ReviewOf all the wine blogs in the wide, wide blogosphere, one that I look forward to reading the most is Mike Veseth’s Wine Economist. There’s nothing else quite like it—a blend of economic insight . . . and often irreverent winespeak. -- Lettie Teague * The Wall Street Journal *Wine expert and editor of the popular Wine Economist blog, Veseth (Wine Wars) returns with an entertaining and informative survey of the wine landscape, past and present. Here, “extreme” is used to define many aspects of wine culture, ranging from the extreme temperatures necessary for preparing a proper icewine, to the low pricing of Two Buck Chuck and Thunderbird, to the wildly expensive pastime known as “wine tourism.” Veseth acts as an enthusiastic host who is more than willing to share his insights. For example, he explains how to quickly judge the quality of a wine by tilting the glass to a 45 degree angle (the more intense the color of the wine near the edge of the glass, the better it is) and why one should never order Santa Margarita Pinot Grigio at a restaurant (it is popular and routinely overpriced as a result). He even includes a chapter on celebrity wines—apparently former NBA player Yao Ming’s wine is worth checking out—and a fun wine-related filmography, with countless sources for additional information in every section. This entertaining read will surely resonate among fellow oenophiles and novice wine-oes alike. * Publishers Weekly *No wine-making or wine-selling professional can afford to ignore Veseth’s blog, which illuminates wine’s often murky economics. Here he expounds on wine’s outliers, revealing those wines that have unusual histories, are particularly expensive or cheap, or are made under the most difficult conditions. Taking what could be an esoteric subject and making it compelling for any wine drinker, Veseth probes the best and worst that the world’s vineyards produce. He chronicles booms and busts, relating how Prohibition actually became a boon for vineyards as home winemakers of the era snapped up grapes by the case for cross-country shipment. Explaining the impact of international currency markets, he documents how Australia’s strong dollar has dampened exports. Veseth also details why the cheapest wines aren’t necessarily the worst nor the most expensive the best. Surprisingly, celebrities’ involvement in winemaking has produced some bottlings that transcend the media status of the vineyards’ owners. Not just for geeky wine snobs. * Booklist *Veseth (Wine Wars), who blogs at the Wine Economist, takes readers on a whirlwind tour of the world’s wines in the titular superlatives. Readers may be familiar with French wines, but get ready to explore Canada’s Icewine (made from grapes frozen to 17 degrees Fahrenheit). These highly concentrated wines (popular in Asia) sell for prices ranging from $50 to $500. Veseth discusses how Prohibition (1920–33) impacted the wine industry (most wineries went out of business) as well as loopholes in the Volstead Act that allowed four million gallons of wine to be legally produced in 1925. The most expensive wine should be no surprise to readers: Bordeaux 2009. What’s the worst wine? Veseth writes, “That’s easy: look down!” Wines can be judged by their prices, with the cheaper wines located at the bottom of the wine shelves. Veseth asserts that celebrity wines such as those made by Yao Ming, Martha Stewart, and Paul Newman don’t necessarily harm the “real wine” industry and, in fact, encourage wine drinkers to try new varieties. VERDICT History buffs and adventurous wine drinkers are sure to find interesting tidbits about the industry and encounter new wines to hunt down. Highly recommended. * Library Journal *Extreme Wine shows just how fascinating and dynamic the wide world of wine really is, with new appellations, wineries, and winemaking techniques constantly emerging. So, if you are an explorer, the horizon is continually shifting, limitless. * Gayot’s Blog *This book is not for the snifferati and spitterati. It is an incredible and balanced study of the extremities of the wine world and wines of the world. Veseth even found our 600 bottles of extreme wine made in South Africa. -- Emil Den Dulk, owner, De Toren Private Cellar, South AfricaExtreme Wine is a must-read for wine lovers and people in the wine industry. It helps me to look at the industry from various unique angles. I found myself jotting down idea after idea while reading the book—of which many are now part of my plan for promoting Grace Vineyard in China. Highly recommended! -- Judy Leissner, CEO, Grace Vineyard, ChinaCongratulations to Mike Veseth for his outstanding book on the global wine world. It takes a very creative mind and a keen eye to see the center from the ‘extreme’ edges without distorting reality. It is a book that grabs you from the very beginning and once you start reading, you can hardly leave it before reaching its end. -- Aldo Biondolillo, Tempus Alba, ArgentinaA provocative, engaging, and seriously entertaining journey covering all the vineyards under the sun. Mike Veseth provides a delightful sensory experience that will greatly increase the reader's enjoyment of wine. -- Cobus Joubert, Maison Joubert, South AfricaExtreme Wine is as broad as it is fascinating, with Mike Veseth’s always perceptive insights into what makes the world of wine tick. His book is a must read for all of us who eat, sleep, and breathe the rich and wonderful life of wine, and it opens its hidden extremes to the novice who might otherwise wonder why we find it so immensely rewarding. -- Bartholomew Broadbent, CEO, Broadbent Selections, United StatesThanks to Mike Veseth, readers will discover and understand the philosophy that leads each producer to create his or her own wines. All our family is very proud to be considered ‘extreme wine’ people! -- Giuseppe and Rafaella Bologna, owners, Braida Winery (maker of Bricco dell’Uccellone), Italy[Veseth] writes about wine business issues with a down to earth populist ease. His enthusiastic, chatty style resembles a conversation over a glass of Merlot in a wine bar. He makes his subject highly accessible and clearly loves this world. . . . [His] ‘popular wine economics’ approach fill[s] a real gap in a readable and informative way. . . . [A] good introduction for students and those not experienced in wine business issues. There are useful insights for us old shire horses of the trade too. . . . For encouraging us to stop looking at our shoe laces and focus on the big picture he deserves many readers. * Harpers Wine & Spirit *Table of ContentsChapter 1: X-Wines: In Vino Veritas? Chapter 2: The Best and the Worst Chapter 3: The Fame Game Chapter 4: The Invisible Wine Chapter 5: Money Wine Chapter 6: Extreme Wine Booms and Busts Chapter 7: Extreme Wine People Chapter 8: Celebrity Wine Chapter 9: Extreme Wine at the Movies Chapter 10: Extreme Wine Tourism Chapter 11: Extreme Wine: The Next Generation Chapter 12: Extreme Wine Adventure

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Book SynopsisIt's complicated! That's a simple way to describe the sort of relationship that seemingly defies simple explanations. Like a love triangle, money, taste, and wine are caught in a complicated relationship affecting every aspect of the wine industry and wine enthusiast experience. As wine economist and best-selling author Mike Veseth peels back the layers of the money-taste-wine story, he discovers the wine buyer's biggest mistake (which is to confuse money and taste) and learns how to avoid it, sips and swirls dump bucket wines and Treasure Island wines, and toasts anything but Champagne. He bulks up with big-bag, big-box wines and realizes that sometimes the best wine is really a beer. Along the way he questions wine's identity crisis, looks down his nose at wine snobs and cheese bores, follows the money, surveys the restaurant war battleground, and imagines wines that even money cannot buy before concluding that money, taste, and wine might have a complicated relationship but sometimeTrade ReviewThe more it costs, the better the wine. That is the most common mistake made by wine buyers, according to Veseth, author of Wine Wars (2011) and blogger for Wine Economist. Veseth bring his love of wine and knowledge of economics to bear in this thoroughly enjoyable examination of how to satisfy the wine palate and the wallet. Perceptions of wine come from context and expectations, such as the occasion and the location. Palates are confused by labels, fancy wine-tasting venues, even placement on the store shelf. Veseth details the economics of winemaking as well as the psychology behind the wine market from the perspectives of the winemakers, the wine consumers, and investors and the connection between perceptions of quality and price. Drawing cultural references from movies and books, he debunks wine snobbery and offers advice on choosing based on personal tastes and finding treasures in wine stores, supermarkets, and big-box retailers. This is a humorous, engaging, and commonsense look at the tricky triangulation between money, taste, and wine. * Booklist *Everyone knows stories about people who prefer a bottle of swill to a $1,000 wine or a blindfolded aficionado waxing poetic about an old Bordeaux that turns out to be a warm white Burgundy. Wine economist Veseth takes readers on an entertaining romp through the wine world, which often bucks common economic theory. Veseth warns readers ‘not [to] expect this to be a linear journey.’ The book’s 14 chapters are organized into four sections: ‘Buyer Beware,’ which examines the disconnect between price and quality; ‘Get a Clue! Searching for Buried Treasures,’ on where values lie; ‘A Rosé Is a Rosé? Money, Taste, and Identity,’ about labeling and identity; and ‘What Money Can (and Can’t) Buy,’ on extrinsic value, sales, restaurants, perception, and much more. The book is readable and packed with corny humor. Endnotes and an index may appease scholars, but the book is really pitched to general readers and consumers looking for deals. . . .Summing Up: Recommended. General readers, professionals. * CHOICE *Of all the wine blogs in the wide, wide blogosphere, one that I look forward to reading the most is Mike Veseth’s Wine Economist. There’s nothing else quite like it—a blend of economic insight . . . and often irreverent winespeak. -- Lettie Teague * The Wall Street Journal *Veseth writes about how the complicated relationship between money, taste and wine runs the wine industry. He peels away layers to reveal the wine lover’s biggest mistake: confusing money and taste. * Seattle Times *Mike Veseth appears to be on a mission . . . in discussing aspects of the wine world in a language ordinary mortals can understand. . . . He is so adept at making complex issues fun and accessible. This book should appeal to wine consumers and professionals intrigued to understand more about the issues behind the product itself. * Harpers Wine & Spirit *"A caffeinated writing style [and] catchy themes...make the book a quick and lively read." * Wine Spectator *Money, Taste, and Wine is a great read: entertaining, informative, and heartfelt. Like Wine Wars it is packed with economic and historic insights into the world of wine. At times I found myself laughing out loud and also reaching for my notebook to jot down facts and add (wine and non-wine) books to my reading list. -- Caro Feely, Feely Wines and French Wine AdventuresWritten in Mike Veseth's inimitable style, Money, Taste, and Wine goes down as easily as the finest pinot, will make you laugh, and will fatten your wallet. If you've ever suspected that wine's pricing is rigged, fumed at stratospheric restaurant tariffs, or want to be amazed at how the revolution in global trade has affected your favorite drink, then look no further than this book. A must for any consumer of the fruit of the vine. -- William Bernstein, author of Birth of Plenty, A Splendid Exchange, and Masters of the WorldWith his usual wit, wisdom, and whimsy, the ebullient Mike Veseth (aka The Wine Economist) unravels the complexities of what he calls the ‘unhealthy love triangle of money, taste, and wine.’ For anyone with taste who is remotely interested in discovering hidden, undervalued vinous treasures and willing to learn a little about themselves along the way, this insightful book is a must read. Having fought the good fight in Wine Wars and tickled the imagination in Extreme Wine, Mike’s insights into the vexed relationship between Money, Taste, and Wine could be subtitled ‘choose your wine and those you share it with carefully.’ -- Michael Hince, HinceOnWine, AustraliaI laughed out loud reading Mike Veseth's Money, Taste, and Wine. He has such a humorous and down-to-earth style when writing about wine, and his new book involves hilarious romps through supermarket aisles, restaurants, and discount stores to find a good deal on wine. It also has its serious points, providing invaluable information for wine lovers in analyzing their own palates and expectations. A definite read for all wine enthusiasts, wine students, and wine newbies. -- Liz Thach, Master of Wine, Professor of Wine Business & Management, Sonoma State UniversityMike has the unique ability to look at wine differently and discover facts beyond the mythology. In this fascinating book, he gives the poor consumer overwhelmed by choice and myth an eye-opening look at wine. -- Paul Cluver, Paul Cluver Wines, South AfricaIn Money, Taste, and Wine, preeminent wine economist Mike Veseth teaches us how to be a rational, informed wine consumer by better understanding available wine choices, personal tastes and preferences, and common wine buying mistakes. Along the way, he provides fascinating insights into the workings of the wine industry in a fun and interesting way with his engaging and provocative writing style. A must read for anyone who drinks wine or has an interest in the wine market. -- James Thornton, Eastern Michigan University, author of American Wine EconomicsA remarkable blend of research, history, and examples straight from the heart of a genuine explorer makes this book a must read. Mike skillfully walks his readers through the multifaceted relationship of money, taste, and wine and leads them to a smart, optimistic, and enjoyable conclusion. A perfect fit for those who thirst for more. -- Evy Gozali, CEO of Sababay Winery, Bali, IndonesiaTable of ContentsPart I: Buyer Beware! 1 The Wine Buyer’s Biggest Mistake 2 Anatomy of a Complicated Relationship 3 Wine Drinker, Know Thyself Part II: Get a Clue! Searching for Buried Treasures 4 Dump Bucket Wines 5 Treasure Island Wines 6 Sometimes the Best Wine Is a Beer (or a Cider!) 7 Bulk Up: Big-Bag, Big-Box Wines Part III: A Rosé Is a Rosé? Money, Taste, and Identity 8 More Than Just a Label: Wine’s Identity Crisis? 9 Wine Snobs, Cheese Bores, and the Paradox of Globalization 10 Anything but Champagne Part IV: What Money Can (and Can’t) Buy 11 Restaurant Wars 12 Follow the Money 13 Invisible Cities, Imaginary Wines 14 Groot Expectations Notes Acknowledgments Selected Bibliography Index About the Author

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Book SynopsisInnovating for the Global South offers fresh solutions for reducing poverty in the developing world.Trade Review'This book is particularly enlightening, even for the lay reader, in its itemizing of examples of strategies and innovations that are changing the lives of local populations as well as the ways both we and they think.' -- Larry Krotz Literary Review of Canada vol 22:07:2014 'Innovating for the Global South offers a far-ranging and enlightening discussion on the right ways and wrong ways to attempt to improve life for the world's poorest. It is commendable reading for professionals in business and global development worldwide.' The Futurist, vol 48:05:2014Table of ContentsIntroduction: Re-Thinking Innovation - Joseph Wong (University of Toronto, Munk School of Global Affairs, Innovation) and Dilip Soman (University of Toronto, Rotman School of Management, Marketing) Chapter 1: Poverty Invisibility and Innovation - Joseph Wong Chapter 2: Behaviourally Informed Innovation - Dilip Soman Chapter 3: Appropriate Technologies for the Global South - Yu-Ling Cheng (University of Toronto, Chemical Engineering and Applied Chemistry) and Beverly Bradley (University of Toronto, Centre for Global Engineering) Chapter 4: Globalization of Biopharmaceutical Innovation: Implications for Poor Market Diseases - Rahim Rezaie (University of Toronto, Munk School of Global Affairs, Research Fellow) Chapter 5: Embedded Innovation in Health - Anita M. McGahan (University of Toronto, Rotman School of Management, Associate Dean of Research), Rahim Rezaie and Donald C. Cole (University of Toronto, Associate Professor) Chapter 6: Scaling Up: The Case of Nutritional Interventions in the Global South - Ashley Aimone Phillips (Registered Dietitian), Nandita Perumal, Carmen Ho (University of Toronto, Doctoral Fellow, Political Science), and Stanley Zlotkin (University of Toronto, Hospital for Sick Children, Paediatrics, Public Health Sciences and Nutritional Sciences) Chapter 7: New Models for Financing Innovative Technologies and Entrepreneurial Organizations in the Global South - Murray R. Metcalfe (University of Toronto, Centre for Global Engineering, Globalization) Chapter 8: Innovation and Foreign Policy - Janice Gross Stein (University of Toronto, Political Science) Conclusion: Inclusive Innovation - Will Mitchell (University of Toronto, Rotman School of Management, Strategic Management), Anita M. McGahan Glossary About the Contributor

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Book SynopsisWith insightful political analysis based on the latest statistics and first-hand accounts, Arab Dawn is an invigorating study of the Arab world and the transformative power of youth.Trade ReviewI consider Arab Dawn a highly welcome addition to a level of analysis missing in academic books dealing with the Arab world. As a professor of Middle East and Arab politics, I will recommend it to my students who are interested in the causes of the Arab uprising, Middle Eastern political economy and the perspective of Arab youth in general." -- Rouba Al-Fattal, The Literary Review of Canada, March, 2016Table of Contents1. Introduction 2. Bread 3. Freedom 4. Identity 5. Circularity 6. Conclusion Appendix

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Book SynopsisMeasureable, data driven outcomes are not the only indicators of success in today’s multicultural and globalized workforce.  How employees interact with their colleagues and customers is also a significant factor in their career development. Luciara Nardon draws on her extensive research and international experience to guide employees and managers through the ambiguous and uncertain waters of today’s multicultural workplace. Each intercultural encounter is unique, involving different people, contexts, dynamics, and actions which general cultural protocols are unable to address. In Working in a Multicultural World, Nardon offers a comprehensive framework for understanding intercultural interactions and developing skills for successful intercultural situations. Numerous examples and exercises, including how to reconcile personal beliefs of equality with a hierarchical workplace and how to respond to perceived aggressiveness in business negotiations, enTrade Review‘The book presents a unique, useful, and candid insight and guide to the issues that today’s management and labour are facing and will continue to face as the demands of the contemporary socioeconomic community require new competencies…. Highly recommended.’ -- S.R. Kahn * Choice Magazine vol 55:10:2018 *Table of ContentsPreface 1. Working in a Multicultural World 2. Building Intercultural Competence Through Reflection 3. Situating Intercultural Interactions 4. Understanding Culture 5. Individual Differences 6. Situational Context 7. Managing Feelings 8. Communicating Across Cultures 9. Moving Forward Appendix A: Cross-cultural studies Appendix B: Comprehensive reflection assignment

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Book SynopsisInnovating for the Global South offers fresh solutions for reducing poverty in the developing world.Trade Review'This book is particularly enlightening, even for the lay reader, in its itemizing of examples of strategies and innovations that are changing the lives of local populations as well as the ways both we and they think.' -- Larry Krotz Literary Review of Canada vol 22:07:2014 'Innovating for the Global South offers a far-ranging and enlightening discussion on the right ways and wrong ways to attempt to improve life for the world's poorest. It is commendable reading for professionals in business and global development worldwide.' The Futurist, vol 48:05:2014Table of ContentsIntroduction: Re-Thinking Innovation - Joseph Wong (University of Toronto, Munk School of Global Affairs, Innovation) and Dilip Soman (University of Toronto, Rotman School of Management, Marketing) Chapter 1: Poverty Invisibility and Innovation - Joseph Wong Chapter 2: Behaviourally Informed Innovation - Dilip Soman Chapter 3: Appropriate Technologies for the Global South - Yu-Ling Cheng (University of Toronto, Chemical Engineering and Applied Chemistry) and Beverly Bradley (University of Toronto, Centre for Global Engineering) Chapter 4: Globalization of Biopharmaceutical Innovation: Implications for Poor Market Diseases - Rahim Rezaie (University of Toronto, Munk School of Global Affairs, Research Fellow) Chapter 5: Embedded Innovation in Health - Anita M. McGahan (University of Toronto, Rotman School of Management, Associate Dean of Research), Rahim Rezaie and Donald C. Cole (University of Toronto, Associate Professor) Chapter 6: Scaling Up: The Case of Nutritional Interventions in the Global South - Ashley Aimone Phillips (Registered Dietitian), Nandita Perumal, Carmen Ho (University of Toronto, Doctoral Fellow, Political Science), and Stanley Zlotkin (University of Toronto, Hospital for Sick Children, Paediatrics, Public Health Sciences and Nutritional Sciences) Chapter 7: New Models for Financing Innovative Technologies and Entrepreneurial Organizations in the Global South - Murray R. Metcalfe (University of Toronto, Centre for Global Engineering, Globalization) Chapter 8: Innovation and Foreign Policy - Janice Gross Stein (University of Toronto, Political Science) Conclusion: Inclusive Innovation - Will Mitchell (University of Toronto, Rotman School of Management, Strategic Management), Anita M. McGahan Glossary About the Contributor

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