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Book SynopsisAs he has done for each presidential campaign since 1992, Robert E. Denton, Jr. gathers a diverse collection of communications scholars to analyze specific areas of the most recent campaign season. Topics include early campaign rhetoric, the nomination process and conventions, candidate strategies, presidential debates, political advertising, the use of new media, news coverage of the campaigns. This volume looks at the 2020 Presidential campaign from three categories. The first section addresses the major political campaign communication areas to include pre-primary/candidate surfacing, the conventions, the debates, political advertising, social media and news coverage of the campaign. The second section includes two unique aspects of political branding and the politics of food in the 2020 campaign. The final section of the volume provides the broad overviews of campaign spending and finance as well as the national perspective of explaining the vote. Thus, the chapters cluster around the themes of campaign communication, studies of unique or special topics relevant to the campaigns.

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Book SynopsisThis book is a compilation of twelve interviews with brief therapy experts and some of the field's most influential innovators (O'Hanlon, de Shazer, White, and Meichenbaum to name a few). The interviews, conducted to explore technical, theoretical, and ethical aspects of the theory and practice of brief therapy, offer the give-and-take spontaneity that can only be found in an interview style. The selection of the content is based on both the expertise of the interviewees as well as those issues of most concern to the field: managed care and economics, ethics, and being solution-focused.Trade Review"The unifying themes of these conversations are a concern with the potential of psychotherapy to dehumanize and demoralize through the use of pathologically based language and an awareness of how the intrinsic power imbalance in the therapeutic relationship may lead to the imposition of agendas that are inconsistent with a client's goals." -- Psychiatric Services"Twelve interviews with psychotherapists address the technical, theoretical and ethical aspects of their craft." -- SciTech Book NewsTable of ContentsIntroduction. On the Importance of Keeping It Simple and Taking the Patient Seriously: A Conversation with Steve de Shazer and John Weakland. Welcome to PossibilityLand: A Conversation with Bill O'Hanlon. On Ethics and the Spiritualities of the Surface: A Conversation with Michael White and Gene Combs. Cognitive-Behavioral Treatment of Posttraumatic Stress Disorder from a Narrative Constructivist Perspective: A Conversation with Donald Meichenbaum. Contact, Contract, Change, Encore: A Conversation about Redecision Therapy with Bob Goulding. Constructing Therapeutic Realities: A Conversation with Paul Watzlawick. Solution Building and Language Games: A Conversation with Steve de Shazer (and Some after Words with Insoo Berg). Postmodernism, the Relational Self, Constructive Therapies, and Beyond: A Conversation with Kenneth Gergen. About Constructivism (or, If Four Colleagues Talked in New York, Would Anyone Hear It?): A Conversation with Scott Miller, Barbara Held, and William Matthews. Brief Therapy and Managed Care: A Conversation with Michael Hoyt and Jon Matthew Carlson. Honoring Our Internalized Others and the Ethics of Caring: A Conversation with Karl Tomm and Stephen Madigan. Direction and Discovery: A Conversation about Power and Politics in Narrative Therapy with Michael White and Jeff Zimmerman.

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Book SynopsisA detailed account of the struggle to cultivate connectedness out of the divisiveness of apartheid In Managing Vulnerability, Richard C. Marback analyses the tension surrounding the transition from apartheid to democracy in South Africa through a rhetorical lens. Marback studies the heart of South Africa's desire for reconciliation and contends that this goal could be achieved only through the creation of a language of vulnerability in which former enemies become open to the influence of each other, to the constraints of their respective circumstances, and to the prospects of a shared future. Through a series of informative case studies, Marback illustrates how the cultivation of openness and the management of vulnerability take shape through the circulation of artefacts, symbols, and texts that give empowering expression to virtues of connectedness over the temptations of individual autonomy. Marback discusses the construction and impact of the narrative tours of Robben Island, the silencing of Robert Sobukwe, the debates over a proposed Freedom Monument, a brief gesture of ubuntu from Pumla Gobodo-Madikizela to Eugene de Kock, and the transformation of the title character in the film adaptation of the 1980 novel Tsotsi. Ultimately, Marback contends, finding a means to manage vulnerability is both the immediate success of and the ongoing challenge to South African democracy and is indicative of the nature of rhetoric in democracies in general and in contemporary civic life.

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Book SynopsisHow does China speak for nature? How are the pollution and climate change crises being addressed? What are the possibilities and limitations of mobilizing publics to care about the environment through new media, tourism, and government policy? Green Communication and China is the first volume to identify the importance of studying environmental communication in, about, and with China, a rising global environmental leader whose ecological and political controversies often make international headlines. Organized into three sections on communicating crisis, communicating care, and environmental futurity, these essays span multimodal communication practices and methods in green public culture and address topics ranging from The North Face advertisements to NGO advocacy to global governmental policy. The volume showcases the work of leading scholars, all of them deeply intimate with China, in disciplines ranging from cultural studies and rhetoric to public opinion polling, discourse analysis, ethnic studies, and sociology. These complex projects engage transnational and national politics, ecological and economic challenges, media saturation, and government control. Holding these tensions together without glossing over differences, Green Communication and China will inform new agendas for environmental communication in China, the United States, and beyond.Trade ReviewA must-read for those interested in environmental issues in the globalized China. This collection eloquently weaves influential forces from various sectors to examine how the environment is engaged from the Chinese cultural lens. A groundbreaking resource for researchers and practitioners working in the field of environmental communication." - Hsin-i Cheng, Associate Professor, Department of Communication, Santa Clara University

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Book SynopsisEnglish is used in diplomatic contexts worldwide, including in situations where none of the interlocutors are native-speakers. This ground-breaking volume brings together the perspectives of researchers and practitioners to discuss the needs of those using and learning English for Diplomatic Purposes. Chapter authors use concepts from sociolinguistics, World Englishes, Peace Linguistics and English as a Lingua Franca. Combined with this theoretical background is a pragmatic understanding of the work of diplomacy and the realities of communication, as well as exercises designed to help students, teachers and practicing diplomats reflect on, and develop, their language use. This book represents an important first step in the opening-up of English for Diplomatic Purposes as a distinct field of study and learning, and as such will be required reading for those working and studying in this area.Trade ReviewThis book is an important and remarkable publication about English as a diplomatic language. It will be very useful, appropriate and suitable for scholars, instructors, students and all professionals working in this global field. Patricia Friedrich and her team of 9 international scholars must be congratulated and praised for having edited and published this unique book which is a real milestone in the field of English as a diplomatic language. * Joseph-G. Turi, Secretary-General, International Academy of Linguistic Law *At a time when the need for border-crossing has become vital for a lot of people who are struggling for a better life, this book may help teachers, policymakers, gatekeepers etc understand the centrality and the complexity of what is called ‘English’ in the construction of alternative futures nowadays. * Luiz Paulo Moita-Lopes, The Federal University of Rio de Janeiro, Brazil *This ground-breaking collection focuses on a key area of international communication, that of diplomacy. The chapters deal with diplomacy at a variety of levels, including the interpersonal, intercultural, and intergovernmental. The volume is informed by an appreciation of and respect for all languages and all peoples in the world, illuminated by an ethos of ‘peace linguistics’, which highlights the potential of the English language to contribute to global understanding at an individual as well as an institutional level. * Kingsley Bolton, Nanyang Technological University, Singapore *(This book) is a thoughtful and practical commentary on the language all of us probably use from time to time and how to humanise our use of language and make it more compassionate. -- Barry Tomalin * Training Language and Culture, Vol 1, Issue 3, September 2017 *The editor and the contributors to this volume must be praised for having published this unique book which is a milestone in the field of English as a diplomatic language. -- Zsuzsanna Zsubrinszky, Budapest Business School, Hungary * LINGUIST List 28.499 *Table of ContentsAcknowledgements Introduction 1. Patricia Friedrich and Francisco Gomes de Matos: Toward a Nonkilling Linguistics 2. Noriko Ishihara: Softening or Intensifying Your Language in Oppositional Talk: Disagreeing Agreeably or Defiantly 3. Josette LeBlanc: Compassionate English Communication for Diplomatic Purposes 4. Andy Kirkpatrick, Sophiaan Subhan and Ian Walkinshaw: English as a Lingua Franca in East and Southeast Asia: Implications for Diplomatic and Intercultural Communication 5. Patricia Friedrich: World Englishes and Peace Linguistics: Their Contribution to English for Diplomatic Purposes 6. Danton Ford and Paul Kim: Negotiation in English 7. Biljana Scott: Force and Grace 8. Francisco Gomes de Matos: Pedagogy of Positiveness Applied To English for Diplomatic Purposes 9. Patricia Friedrich: Conclusion Contributor Biographies

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Book SynopsisExploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of data collection and analysis, and the inclusion of metapragmatic insights in the interpretation of the results, the book offers an innovative approach to the study of politeness. The book partially contradicts previous assumptions about English and Spanish directives and provides new insights into the role of politeness in the workplace. By offering a meticulous account of the linguistic choices made by the English and Spanish first language users and the contextual factors influencing these choices, the book suggests far-reaching implications for future research in cross-cultural pragmatics and business discourse, as well as practical implications relevant for academics, postgraduate students and practitioners interested in these fields.Trade ReviewThis book is a timely and welcome contribution to the field. It rests on solid interdisciplinary theoretical grounds and employs an innovative, carefully designed methodological framework to examine two comparable data sets of naturally-occurring, socially-situated emails in British English and Peninsular Spanish. Its ethnographically-informed interpretation of the texts sheds fresh light on our understanding of language variation vis-à-vis a number of relevant social factors. * Patricia Bou-Franch, Universitat de València, Spain *Politeness is like oil that allows the cogs of human interaction to run smoothly. However, not everybody uses the same oil and the cogs may grind to a halt when the 'wrong oil' is applied. This highly innovative book shows how the cogs function in cross-cultural business communication. * Jean-Marc Dewaele, Birkbeck, University of London, UK *This book by Vera Freytag is an important contribution to such diverse fields as cross-cultural pragmatics, institutional discourse, and politeness research. In her analysis of directive speech events in English and Spanish (L1) emails, she employs an innovative mixed-method analysis to reveal the interactive dynamics of computer-mediated communication (CMC). * Ronald Geluykens, University of Oldenburg, Germany *[This] is a well-written book that provides valuable insights into the choice of head act strategies, request modification in business directive emails and how these are determined by the interpersonal parameters of the interaction. -- Nicolas Ruytenbeek, Ghent University, Belgium * LINGUIST List 31.1983 *A key advantage of Freytag's book is that it brings together politeness research and fully fledged cross-cultural pragmatics [...] The book makes an excellent contribution to the field in this respect, as it incorporates various notions that have been widely used in recent politeness theory, such as 'emic evaluations' into analytical repertoire of contrastive cross-cultural analysis. -- Dániel Z Kádár, Dalian University of Foreign Languages, China * Pragmatics and Society 11:4 *Table of ContentsChapter 1. Directive Speech Events in Business Emails Chapter 2. A Mixed-Method Approach to the Analysis of Speech Events Chapter 3. A Cross-Cultural Analysis of English and Spanish Email Directives Chapter 4. The Contextual Complexity of Email Directives Chapter 5. The Study of Politeness in Business Emails: Concluding Observations

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Book SynopsisThe eleven short, linked essays in Morality by Design represent a culmination of two decades of research and writing on the topic of moral realism. Wade Rowland first introduces readers to the basic ideas of leading moral thinkers from Plato to Leibniz to Putnam, and then explores the subject through today''s political, economic and environmental conundrums.

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Book SynopsisGiven the importance of cross-cultural competence, it is important that scholars from different parts of the world describe the conceptual frameworks underlying their cultures to provide people with knowledge helpful for understanding and navigating cultural barriers and promoting harmony and productivity in places of work. The literature is replete with reference points for understanding Eurocentric worldviews. Little has been written about non-Eurocentric worldviews with respect to the subject of socio-cultural harmony and interpersonal relations such as Ubuntu, Africa's indigenous philosophy and its relevancy. This philosophy teaches the importance of maintaining good human relations and sensitivity to the wellbeing of other people both as individuals and collectively. In the teachings of this African conceptual framework, the wellbeing of others is more important than that of self. Another important distinguishing feature of Ubuntu is that it places great value on communalism as opposed to individualism. The tenets of Ubuntu include human-centeredness, teamwork, collaboration, cooperation, respect for diversity of opinion, and joint consideration of problems. These tenets can be applied for intercultural competence and communications. Understanding Ubuntu for Enhancing Intercultural Communications sheds some light on Ubuntu, Africa's unique philosophy, and explores how the knowledge of Ubuntu can help minimize cross-cultural communication barriers. Within this context, the chapters work to make readers aware of the existence of an African worldview, specifically Ubuntu, and its possible contribution to interpersonal communication. This book also shares the lived experiences of being born and raised in sub-Saharan Africa where Ubuntu is a way of life. This book is essential for businesses seeking to expand internationally and managers overseeing diverse workforces as well as business executives, government officials, public relations officers, academicians, researchers, and students including those studying African studies, world religions, international business, international relations, management, communication, and more.

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Book SynopsisCutting across the world of work and education, this is a timely refresh for equipping a diverse range of both students and professionals with the tools to understand, discuss, and ultimately fulfil the role that they can play on the international stage.

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Book SynopsisThis book examines the recent evolution of online spaces and their impact on networked democracy. Through an illuminating mix of theoretical and methodological analysis, contributors provide an understanding of how a range of individuals and groups, including activists and NGOs, governments and griefers, are using digital technologies to influence public debates. Contributions consider these phenomena in a global contemporary context, providing within the same volume rigorous examinations of the design of digital platforms for deliberation, users’ attempts to manipulate those platforms, and the ways activists and governments are responding to emerging threats to democratic discourse. Providing diverse, global case studies, this collection is a valuable tool for academics within and beyond the fields of new media, communication, and information policy and governance.Table of Contents1. Introduction.- 2. Platform Utopianism after Democracy.- 3. Inside the Swarm: Cognition, Conformity, and the Affective Instruments of the Social Web.- 4. The Unfulfilled Promise of Digital Networks: Heterogeneity in the Effect of Technology on Collective Action Mobilization.- 5. Social Media Effects: Hijacking Democracy and Civility in Civic Engagement.- 6. Reasons of the Heart: Political Applications of Emotion Analytics.- 7. Cyber Creeps: The Alt-right and the Evolution of Social Media Hatemakers.- 8. Third Spaces, Sequencing, and Intertextuality: (De)Constructing Misinformation and Fake News.- 9. Subverting the Platform Flexibility of Twitter to Spread Misinformation.- 10. Creation of an Alt-Left Boogeyman: Information Economics and the Emergence of ‘Antifa’.- 11. Tweeting Inequity: @realDonaldTrump and the World Leader Exception.- 12. Extrapolating Ideological Divisions in the Indian Public Sphere through Online Twitter Conversations.- 13. Digital Solidarity in Times of Crisis: The Case of Greece.- 14. #Metoo in China: Affordances and Constraints of Social Media Platforms.- 15. Trump Daddy.- 16. Censorship and Digital Dissent in the Kashmir Conflict.- 17. The Fifth Estate Joins the Debate: The Political Roles of Live Commentary in the First Televised Presidential Debate of Hillary Clinton and Donald Trump.- 18. “Just Don’t Put It on Our Mauna”: Sovereignty and Algorithms in Digital Democracy.

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Book SynopsisThis textbook provides a succinct, contemporary introduction to intercultural communication with a focus on actual language use. With English as a lingua franca and Communicative Accommodation Theory as the underpinning concepts, it explores communication, language use, and culture in action. Each chapter includes discourse extracts so that students can apply what they have learned to real text examples, and supplementary instructor materials including suggestions for discussion points and activities are hosted on springer.com. The book will be key reading for students taking modules on Intercultural Communication or Language, Culture and Communication as part of a degree in Linguistics and Applied Linguistics, or English Language both at undergraduate and postgraduate level. Table of Contents​Chapter 1: Shared Language, Different Cultures, and Common Communicative GoalsChapter 2: Adjustments as Strategies for Successful CommunicationChapter 3: Barriers in Intercultural CommunicationChapter 4: Communities of Practice and Writing CulturesChapter 5: Speaking and Embodying CulturesChapter 6: Learning and Goals in EducationChapter 7: Communication in Workplaces: Equal Services and Professional Discourses

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Book SynopsisWhen the COVID- 19 pandemic occurred, all the main communication systems of medical research have undergone an epochal change. Many online journals and magazines have tried to publish inherent works of this specific problem as soon as possible, soliciting and preferring them to others, thus changing the system of free acceptance of scientific works once. Moreover, the way to communicate these works has no longer occurred through standard Scientific Congresses but with other systems, websites/streaming and webinars or virtual conferences. Now there is something systematic missing, which foresees that this may last in the future, in the post COVID-19 era (AC): the communication system of the medical sciences will be different from now on. There will be far fewer classical-style conferences like the ones so popular before COVID-19 outbreak (BC) but there will be more webinars, in streaming and virtual conferences. This new book fits well in this period, creating a bridge between those who do research, how it is communicated, what are the classic communication methods and what is all the necessary background to communicate with new tools. The book idea is based on the legacy left by Michael Faraday, the famous American chemist, who sensed how communicating what happens in science can make the difference between the success and failure of the research itself: “A lecturer should appear easy and collected, undaunted and unconcerned” “Lecturers which really teach will never be popular; lecturers which are popular will never really teach “ Michael Faraday, "Advice to lecturers", 1848 The volume approach is multidisciplinary and written by top experts in the field of communication and education. It will be a useful tool for scientists in this moment of epochal change in medical communication. Table of ContentsThe Island Of Research (Do Not Block The Path Of Enquiry).- Big Data, Metanalysis And Sistematic Reviews : The Jungle Of Statistics.- Essentials On Writing A Paper For A Peer Reviewed Journal.- The Value Of The Websites And Online Journals .- Ways To Implement Your Key Messages.- The “ Classical” Meetings And Congresses.- The New Ways To Communicate Your Research: Webinars And Beyond.- The Virtual Theatre : The Lure, The Title, The Scene, The Backstage, The Space.- The World Of Audience : Listeners Or Gazers, Learned Or Unlearned.- Connect And Be Understood.- Narrative Science And Medicine.- The Legacy Of Michael Faraday.

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Book SynopsisFear is an inescapable part of how human beings experience reality. The impact of fear becomes particularly evident in a crisis. When a crisis strikes, be it a war, a pandemic, global warming or a financial crisis, leaders are challenged to exercise sound judgement by speaking and acting. This book argues that there are three fears every leader has to know – apocalyptic fear, political fear, and private fear. By appealing to these three fears in an adequate manner, a leader’s appeal to fear may serve a constructive purpose in a crisis.Table of ContentsChapter 1. The Dilemma of Fear. - Chapter 2. Two Stories – One Dilemma. -Chapter 3. Apocalyptic Fear. - Chapter 4. Political Fear. - Chapter 5. Private Fear. - Chapter 6. Dressing up to Address Fear. - Chapter 7. The Virtue of Fear

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Book SynopsisCommunication about vaccination has become a public battleground. The global adoption of social media has increased the visibility and influence of groups that were previously considered fringe. With the goal of understanding vaccination-related misinformation’s online spread and ways of effectively countering it, this book explores its reception, resistance, and reproduction by a range of stakeholders around the globe. Chapters cover a rich array of topics, including vaccine misinformation’s history, its use as political propaganda, and its manipulation by both pro- and anti-vaccine groups. They apply a wide range of research methods, including historical literature and scoping reviews; advanced computational analysis, including machine learning; and reviews that incorporate the authors’ personal, professional, and practice-based experiences. Chapter authors include leading US and international scholars as well as practitioners of Communication, Computer Science, Health and Science Education, Political Communication, Public Health, Sociology, and other fields, making this book the most comprehensive and diverse collection of studies on vaccine misinformation—online and offline—currently available. Table of ContentsChapter 1. Introduction.- Chapter 2. Vaccine Misinformation on Social Media: Historical Contexts, Lessons Learned, and Paths Forward.- Chapter 3. HPV Vaccine Misinformation Online: A Narrative Scoping Review.- Chapter 4. Analyzing Social-Cyber Maneuvers for Spreading COVID-19 Pro- and Anti- Vaccine Information.- Chapter 5. Vaccine Support and Hesitancy on Twitter: OpposingViews, Similar Strategies, and the Mixed Impact of Conspiracy Theories.- Chapter 6. Online Foreign Propaganda Campaigns and Vaccine Misinformation: A Comparative Analysis.- Chapter 7. Online Public Outreach to Promote Public Health: Insights from Israeli Non-Governmental Organizations.- Chapter 8. From Polio to Covid-19: Anti-Vaccine Misinformation and Rumors in Pakistan.- Chapter 9. Promoting Dialogue by Thinking Differently about Framing and Correcting Misinformation.- Chapter 10. Conclusion./

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Book Synopsis1. Introduction.- 2. Ten news values for climate communication. From crisisation' to attribution, emotional offsets, pragmatic instructions and compelling storytelling.- 3. Global South and Global North discrepancies in climate coverage.- 4. The many faces of greenwashing.- 5. The ignorance as a choice' paradox, and the role of depleted resources in the responses to climate messages.- 6. From emotions to determination the communication tools for free riders, social proof, and conditional cooperators'.- 7. Climate optimism or climate pessimism? Self-efficacy boosters, and storytelling for change.- 8. Conclusion.

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Book SynopsisThis book explores the unique contribution that critical communication studies can bring to our understanding of health. It covers several broad themes: representing and mediating health; marketing and promoting health, co-producing health; and managing health crises and risks. Chapters speak to moral and social regulation through health communication, technologies of health, healthism and governmentality. They engage with historical and contemporary issues, offering readers theoretically grounded perspectives. At base, the book explores what a critical communication approach to health might look like, revealing in important—and sometimes surprising—ways how communication sits at the centre of understanding how health is constructed, contested, and made meaningful.Trade Review“Communication and Health: Media, Marketing and Risk is a compilation of much-needed critical insights on the important intersection between communication and health. … this book will be a seminal reference not only for scholars of communication studies, but also for those working in public health, medical humanities, business and management, and other allied disciplines.” (Antony Hoyte-West, Komunikacija i kultura online, Vol. 14 (14), 2023)Table of ContentsCommunication and Health: An Introduction.- Part I: Representing Health.- Beyond Representation: Media Frames and Communicating Health.- No Way to Live: Fat Bodies on Reality Television.- “Who Wants to Live Forever? You Want to Live Well”: The Appeal to Health in Coverage of Anti-Ageing Science and Medicine.- Feeling by Looking: Public Health Handwashing Posters as Emplaced Vital Media.- Part II: Marketing and Promoting Health.- “Great Taste! Fun for Kids!”: Marketing Vitamins for Children.- Imperial Tobacco Canada and Health Reassurance Cigarette Marketing during the 1970s.- Influencing Diet: Social Media, Micro-Celebrity, Food and Health.- Marketing Mental Health: Critical Reflections on Literacy, Branding and Anti-Stigma Campaigns.- Part III: Co-Producing Health.- Co-Authoring the ‘Person’ in Person-Centred Care: A Critical Narrative Analysis of Patient Stories on Healthcare Organization Websites.- The Branding of Movember and the Co-Production of Men’s Health.- The Social Construction of ‘Good Health’.- Part IV: Managing Health: Troubling Surveillance and Communicating Risk.- “You Don’t Own a FitBit, the FitBit Owns You”: A Taxonomy of Privacy Attitudes in the Context of Self-Quantification.- Cases and Traces, Platforms and Publics: Big Data and Health Surveillance.- Challenges in Vaccine Communication.- Critical Communication Studies and COVID-19: Mediation, Discourse, and Masks.

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Book SynopsisAn Introduction to Human Communication: Communicate, Connect, Collaborate helps students understand the roles and skills essential to communicating effectively in today's environment.Providing a fresh approach to both contemporary and traditional communication topics, this text is divided into three parts: Foundations of Communication; Interpersonal and Small Group Communication; and Public Speaking. The authors use a model of communication that integrates networked digital media, addresses cultural differences and diversity, incorporates examples from popular culture and current events, and offers sound pedagogy based on their extensive teaching and research experience.The lines between interpersonal, small group, organizational, public, and mass communication have blurred as people routinely share their thoughts and ideas with others via social networking platforms, blogs, messaging apps, texts, and emails. These ways of connecting have altered how individuals think about communication, enact relationships, and inform and persuade each other. In recognizing communicators as active message producers rather than passive message consumers, this text empowers students to successfully negotiate their agency and identity across communication contexts.This is the ideal textbook for introduction to human communication courses, helping students gain the fundamental knowledge and tools necessary for our increasingly complex world.

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Book SynopsisBy comprehensively exploring the theoretical questions raised by professional communication, this book provides an introduction to the philosophy of communication. Key Features: Arranged in three parts encompassing the theory of communication, conflict transformation and the role communication plays within organizations. Examines how agreement is reached through communication, how such agreement is negotiated between different perspectives and how such negotiation produces our organizations. Includes a full range of pedagogical features, including study questions, essay questions. chapter summaries, focus points and suggestions for further reading. Philosophy of Communication is essential reading for all students of the philosophy of communication.Table of ContentsPart I. Towards a cognitive theory of communication.- Chapter 1. The phenomenon of human communication.- Chapter 2. The semiotic approach.- Chapter 3. Syntactic, semantic and pragmatic rules.- Chapter 4. The limits of the code model.- Chapter 5. Grice’s inferential model.- Chapter 6. Levels of meaning.- Chapter 7. Relevance Theory.- Part II. The role of communication in conflict transformation.- Chapter 8. What are conflicts and why do they occur?.- Chapter 9. Conflict analysis.- Chapter 10. Conflict dynamics.- Chapter 11. Conflict transformation.- Part III. The communicative constitution of organizations.- Chapter 12. Organizations and communication.- Chapter 13. Classical theories of organizations.- Chapter 14. Systems theory.- Chapter 15. Sensemaking.- Chapter 16. Emergent organizations.- Chapter 17. Objectivity.- Chapter 18. Normativity.

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Book SynopsisNow in paperback and with a new Afterword offering insights into the events of 2020 and early 2021, including the pandemic, global protests, racial justice debates and the US presidential election, this book provides an original and compelling way of understanding the chaotic world of today's politics. In our post-truth world, tapping into people's emotions has proved far more effective than rational argument and, as Seargeant argues, the most powerful tool for manipulating emotions is a gripping narrative. From Trump's America to Brexit Britain, weaving a good story, featuring fearless protagonists, challenging quests against seemingly insurmountable odds, and soundbite after soundbite of memorable dialogue has been at the heart of political success. So does an understanding of the art of storytelling help explain today's successful political movements? Can it translate into a blueprint for victory at the ballot box?The Art of Political Storytelling looks atTrade ReviewInteresting and readable, this survey of the political storyteller's toolbox goes a long way to account for the recent successes of provocative populist leaders around the world and makes an enlightening guide to our current political moment ... 4 stars (of the hardback edition). * The Herald *A brilliant deconstruction of propaganda and how it co-opts dramatic and narrative technique, throwing into doubt truth, fact and identity (of the hardback edition). * Irish Times *Everybody with at least a fleeting interest in politics must read this book (of the hardback edition). * LSE Review of Books *The biggest strength of this book is the various examples analyzed within the overarching topic of storytelling and fake news ... The book also draws upon traditional literary theories to interpret current political trends, which offers a compelling theoretical attempt that deserves critical attention from fellow researchers in critical discourse studies ... An enjoyable text for whoever seeks to explore the troubling subject of post-truth politics (of the hardback edition). * LINGUIST List *In the first place there has to be a monster, a seemingly unbeatable foe that sweeps all before it and brutalises the citizens. And then of course, you need a hero, a leader, a figurehead for a rebel alliance fighting to reclaim paradise for the people. Is this Star Wars or just everyday politics? There is actually no great distinction, although there may be fewer Wookies in science fiction. This is the central and entirely correct contention of Philip Seargeant’s The Art of Political Storytelling, an examination of how politicians win hearts by weaving narratives around themselves (of the hardback edition). * Robert Shrimsley, the Financial Times’ chief UK political commentator *Philip Seargeant's utterly original and fascinating book provides a unique perspective on our current "post-truth" predicament. What to do when you realize that some (or even most) people are persuaded not by arguments but by stories? And what if some of those stories aren't true? The importance of narrative in political discourse is brilliantly illuminated. Read it and lament, read it and understand, or read it to learn how to win an election! (of the hardback edition). * Lee McIntyre, Author of 'Post-Truth' (MIT 2018) and Research Fellow, Center for Philosophy and History of Science, Boston University, USA *Enlightening and entertaining, this book reveals how we have become actors in politicians’ stories and how we can take back control of our own destinies (of the hardback edition). * Peter Pomerantsev, Senior Fellow, Institute of Global Affairs, London School of Economics, UK and Research Fellow, Johns Hopkins University, USA *In the current interregnum, this is an important and timely book significantly contributing to our understanding of how storytelling that has long been mastered by political leaders has led to the social orders we experience, embrace, and reject. This book offers valuable pathways for us to tell our own counter-stories (of the hardback edition). * Christian W. Chun, Associate Professor of Applied Linguistics, University of Massachusetts Boston, USA *In this timely and cogent work, Philip Seargeant analyses how politicians construct their narratives and why voters prefer a good tale to verifiable facts. As conspiracy theories thrive and the very meaning of the word truth is called into question, this is an important book for our times (of the hardback edition). * Steve Buckledee, Lecturer in English Language and Linguistics, University of Cagliari, Italy *This is an engaging and timely account of the fundamental role of storytelling in all aspects of political life. Rich with examples, it gives us tools for understanding how stories are crafted, and how they shape our world. Highly recommended for anyone wanting to understand the current political environment (of the hardback edition). * Piia Varis, Associate Professor, Tilburg University, The Netherlands *Seargeant argues that one really cannot fully understand the recent political successes of the Brexit campaign and politicians such as Donald Trump, Jair Bolsonaro and Viktor Orbán, without taking into account how much their ongoing communication resembles the storytelling found in popular culture and in Hollywood films in particular. In some ways, this is a frightening book, but it is one that should be read by anyone interested in how political communication is crafted today (of the hardback edition). * David Block, ICREA Professor in Sociolinguistics, Pompeu Fabra University, Spain *Political storytelling is one of the most persuasive forms of communication with voters. What is most chilling, however, is that it works even if the story isn't true. In this updated edition of his brilliant work The Art of Political Storytelling, Philip Seargeant's insights help us come to terms with the perplexing, frightening, damnable, heartbreaking juggernaut of events that was 2020....and likely beyond (of the New in Paperback edition). * Lee McIntyre, Author of 'Post-Truth' (MIT 2018) and Research Fellow, Center for Philosophy and History of Science, Boston University, USA *Table of ContentsAcknowledgements Part I: Apocalyptic Politics 1. Setting the Scene 2. Let’s Begin with the Facts 3. Popular Fiction Part II: Shaping the Story 4. Explanatory Stories 5. What Makes a Good Story? 6. Dramatic Structure Part III: Language and Rhetoric 7. Spectacle and Emotion 8. A Post-Truth Lexicon 9. Digital Disinformation Part IV: Fiction and Reality 10. The Fabric of Reality 11. Conspiracy Politics 12. The Lie that Tells the Truth Afterword Index

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Book SynopsisWould you read this book if a computer wrote it? Would you even know? And why would it matter? Today's eerily impressive artificial intelligence writing tools present us with a crucial challenge: As writers, do we unthinkingly adopt AI's time-saving advantages or do we stop to weigh what we gain and lose when heeding its siren call? To understand how AI is redefining what it means to write and think, linguist and educator Naomi S. Baron leads us on a journey connecting the dots between human literacy and today's technology. From nineteenth-century lessons in composition, to mathematician Alan Turing's work creating a machine for deciphering war-time messages, to contemporary engines like ChatGPT, Baron gives readers a spirited overview of the emergence of both literacy and AI, and a glimpse of their possible future. As the technology becomes increasingly sophisticated and fluent, it's tempting to take the easy way out and let AI do the work for us. Baron cautions that such efficiency isn't always in our interest. As AI plies us with suggestions or full-blown text, we risk losing not just our technical skills but the power of writing as a springboard for personal reflection and unique expression. Funny, informed, and conversational, Who Wrote This? urges us as individuals and as communities to make conscious choices about the extent to which we collaborate with AI. The technology is here to stay. Baron shows us how to work with AI and how to spot where it risks diminishing the valuable cognitive and social benefits of being literate.Trade Review"There is no question who wrote this—a lesson in itself to the reader. Who but the prolific Naomi S. Baron can bring a linguistic analysis, a philosophical scalpel, and historical breadth to some of the most difficult questions about the very purpose of written language for the future of humanity?"—Maryanne Wolf, author of Reader, Come Home"Who Wrote This? is unique in bringing together linguistics and AI in a confident and illuminating way, adeptly deconstructing techie accounts in plain English. I've never seen anything like it. A book for anyone professionally or amateurly involved in writing."—David Crystal, author of Internet Linguistics"Addressing the fluency and fabrications of chatbots based on large language models, Baron dispels the hype and roots AI writing in a long history of efforts to automate thought and its evaluation. Insightful and witty, comprehensive and entertaining."—Frank Pasquale, author of The Black Box Society"Naomi S. Baron's timely, insightful, and carefully documented account of the history and current state of AI text generation focuses on two essential themes: writers have always depended on technology, and machines will never replace writers."—Dennis Baron, author of You Can't Always Say What You Want"In this must-read book, Naomi S. Baron takes a broad historical and philosophical perspective on our rapid implementation of AI. With her customary rigor, Baron examines AI's potential, but also explores the unintended consequences of its uncritical adoption."—Adriaan van der Weel, author of Changing Our Textual Minds"Understanding the difference between AI- and human-written text is part of understanding what it means to be human. This fascinating book shows us how."—Natalia I. Kucirkova, author of Children Reading for Pleasure in the Digital Age"This timely work interweaves wit and wisdom, laying bare the implications of why authorship matters, and astutely evaluating the gains and losses of partnering with AI. Informed decisions are key, and Baron empowers us to make them."—Lynne Bowker, author of De-mystifying Translation"If you have ever wondered, in this age of chatbots and other hair-raising challenges posed by AI, where writing came from, where it's going, and who will benefit, Naomi S. Baron's Who Wrote This? offers a timely and incisive response."—Andrea Lunsford, author of Let's Talk"Authoritative, insightful, and a joy to read, Who Wrote This? is an invaluable source for everyone trying to understand what is happening to our modes of writing, and therefore thinking, in the time of AI."—Anne Mangen, Norwegian Reading Centre, University of Stavanger"Like a doctor dispensing a terminal diagnosis, Ms. Baron is calm, empathetic and desperate to find a bright side."—Dominic Green, The Wall Street JournalTable of ContentsPrologue: Human Writers Meet the AI Language Sausage Machine 1. The Journey to Literacy 2. Why Humans Write—and Rewrite 3. English Comp and Its Aftermath 4. The Dream of Language Machines 5. The Natural Language Processing Sausage Machine 6. Machine Translation Rises Again 7. Machines Emerge as Authors 8. AI Comes for the Writing Professions 9. The Creative Side of AI 10. AI as Jeeves 11. Human–AI Symbiosis 12. Do We Always Welcome AI? Coda: Why Human Authorship Matters

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Book SynopsisBeyond newspapers, television, and social networks, media are the means by which any information is shared, from antique graffiti to playlists on Spotify. Cultures are held together as much by bookkeeping and records as they are by stories and myths. From Big Bang to Big Data shows how every society has been a media society, in its own way.Trade Review“The big-history approach to media we’ve been missing. Cosmopolitan in intellectual outlook and integrated in argument, From Big Bang to Big Data moves along briskly. Any curious reader will enjoy this book, while the clued-in scholarly reader will spot sentences and paragraphs that index whole traditions of complex argument.” John Durham Peters, co-author of Promiscuous Knowledge: Information, Image, and Other Truth Games in History“This book is big, not just in size but in scope. How else might one characterize a book that opens with the beginning of time and then impressively winds its way through Arabia, China, and medieval Europe to finish with a chapter on digital media and big data? ... the book’s focus is somewhat unique to media history texts in that it focuses not on chronology but on implications, i.e., the transformations that have shaped society and people's acquisition of meaning from whatever platform a media producer chooses. The book makes readers think and is also richly illustrated to help guide such thoughts. Media theorist Neil Postman once said that 'for every advantage a new technology offers, there is always a corresponding disadvantage.' This book reinforces that theory. Highly recommended." Choice

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Book SynopsisHow we lost control of the internetand how to win it back. The internet has become a battleground. Although it was unlikely to live up to the hype and hopes of the 1990s, only the most skeptical cynics could have predicted the World Wide Web as we know it today: commercial, isolating, and full of, even fueled by, bias. This was not inevitable. The Gentrification of the Internet argues that much like our cities, the internet has become gentrified, dominated by the interests of business and capital rather than the interests of the people who use it. Jessa Lingel uses the politics and debates of gentrification to diagnose the massive, systemic problems blighting our contemporary internet: erosions of privacy and individual ownership, small businesses wiped out by wealthy corporations, the ubiquitous paywall. But there are still steps we can take to reclaim the heady possibilities of the early internet. Lingel outlines actions that internet activists and everyday users can take to defenTrade Review“The Gentrification of the Internet presents an accurate and accessible description of the current power imbalances taking place online. It pushes activists and users alike to start acting now and provides realistic examples and suggestions moving forward.” * Information & Culture *"In a moment of increasing nihilism about the role of the internet and the ability of regular people to resist a descent into a technology-driven dystopia, The Gentrification of the Internet offers a starting point for action, grounded in the reality of gentrification activism with proven results." * Lateral: Journal of the Cultural Studies Association *Table of ContentsAcknowledgments 1. Gentrification Online and Off 2. The People and Platforms Facebook Left Behind 3. The Big Problems of Big Tech 4. The Fight for Fiber 5. Resistance List of Resources Glossary Sources and Further Reading Index

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Book SynopsisTrade Review"A fascinating multidisciplinary essay collection that will appeal to information history junkies as well as history, journalism, and library science students." * Library Journal *"I did not want it to end. . . . It has thrown my personal information system out of equilibrium and reminded me how many things I still have to learn about my own field of study. There are not too many books I have read to the end and opened back to the introduction before setting it down. Well done. Information: A Historical Companion answers questions I did not know I had."---Jodi Kearns, Journal of the Association for Information Science and Technology"This book is an essential work of reference accessible to historians and scholars across the humanities and social sciences. A great deal of good work went into its development, and the results reward it"---James W. Cortada, Journal of Interdisciplinary History"Ultimately, Information offers an informative, and indeed fresh, perspective on a phenomenon that, historically and contemporaneously, has been so central to our lives, technologies, and societies. While expertly summarizing existing literature across diverse disciplines, it reveals many exciting convergences between hitherto disparate approaches and creates compelling connections between technology, information, and history."---Marc Kosciejew, Technology and Culture"Surely the definitive work on the overall subject."---David Lorimer, Paradigm Explorer"Rollicking"---N.J. Enfield, Times Literary Supplement

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Book SynopsisA study of the structure, growth, and future of transnational human travel and communicationIncreasingly, people travel and communicate across borders. Yet, we still know little about the overall structure of this transnational world. Is it really a fully globalized world in which everything is linked, as popular catchphrases like global village suggest? Through a sweeping comparative analysis of eight types of mobility and communication among countries worldwidefrom migration and tourism to Facebook friendships and phone callsMapping the Transnational World demonstrates that our behavior is actually regionalized, not globalized. Emanuel Deutschmann shows that transnational activity within world regions is not so much the outcome of political, cultural, or economic factors, but is driven primarily by geographic distance. He explains that the spatial structure of transnational human activity follows a simple mathematical function, the power law, a pattern that also fits the movements Trade Review"[This book] is rigorously conceptualized and offers a new take on the vast, sprawling, and, at times, contentious interdisciplinary literature on the various phenomena that scholars have subsumed under the label ‘transnational’ . . . . taking a “satellite-eye’s view” to map the transnational world at the planetary scale."---Tahseen Shams, Social Forces

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Book SynopsisAddresses new approaches to studying computational processes within the growing field of digital rhetoric. While computational code is often seen as value-neutral and mechanical, this volume explores the underlying, and often unexamined, modes of persuasion this code engages.Trade ReviewRhetorical Machines provides an extension of current work in digital rhetoric, and helps to add a nuanced and more usable framework than more surface contentions about whether rhetoric and rhetorical agency is limited to humans or can be inhabited and deployed by machines/algorithms/software agents."" - Douglas Eyman, author of Digital Rhetoric: Theory, Method, Practice""Rhetorical Machines is a timely, interesting, and important collection of essays that makes a valuable contribution to rhetorical studies as well as to the study of technology—especially in terms of questions of computation."" - Brenton J. Malin, author of Feeling Mediated: A History of Media Technology and Emotion in AmericaTable of Contents List of Illustrations Acknowledgments Introduction by John Jones and Lavinia Hirsu Part I: Emergent Machines Chapter 1. A Conversation with A.L.I.C.E. Chapter 2. Engines of Rhetoric: Charles Babbage and His Rhetorical Work with Mechanical Computers by Jonathan Buehl Chapter 3. Definitive Programs: Rhetoric, Computation, and the (Pre)history of Controversy over Automated Essay Scoring, 1954–1965 by J. W. Hammond Chapter 4. Treating Code as a Persuasive Argument by Kevin Brock Part II: Operational Codes Chapter 5. A Conversation with Mitsuku Chapter 6. The Mathematical Assumptions within Computational Literacy by Jennifer Juszkiewicz and Joseph Warfel Chapter 7. Inventing Rhetorical Machines: On Facilitating Learning and Public Participation in Science by Ryan M. Omizo, Ian Clark, Minh-Tam Nguyen, and William Hart-Davidson Chapter 8. Race within the Machine: Ambient Rhetorical Actions and Racial Ideology by Joshua Daniel-Wariya and James Chase Sanchez Part III: Ethical Decisions and Protocols Chapter 9. A Conversation with Elbot Chapter 10. Metis in Code: CV Dazzle and the Wily Encounter with Code Libraries by Anthony Stagliano Chapter 11. Good Computing with Big Data by Jennifer Helene Maher, Helen J. Burgess, and Tim Menzies Chapter 12. Nasty Women and Private Servers: Gender, Technology, and Politics by Elizabeth Losh Part IV: Responses Chapter 13. Rhetorical Devices by James J. Brown Jr. Chapter 14. Full Stack Rhetoric: A Response to Rhetorical Machines by Annette Vee Bibliography Contributors Index

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Book SynopsisTextual Cacophony explores the behaviors and routines of communication within anonymous internet culture in Japan. Focusing on the video sharing website Niconico, social media aggregation sites, and the notorious 2channel message board, Daniel Johnson uncovers these sites'' complex cultures of writing that obscure meaning through playful and opaque forms of deviant script and overwhelming waves of text. Those practices conflate language with images, meaning with play, and confound individual representation with aggregate forms of social identity. Johnson argues that online media cultures in and around Japan are entwined with a cultural logic and visual syntax of cacophony that expresses ambivalence toward representation, media form, and distinct experiences of time. This aesthetic of cacophony provides an alternative way of expressing social identity and belonging, with an unmarked sense of anonymity providing a counter-form to the dissolving institutions

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Book SynopsisA material history of haptics technology that raises new questions about the relationship between touch and media Since the rise of radio and television, we have lived in an era defined increasingly by the electronic circulation of images and sounds. But the flood of new computing technologies known as haptic interfaces—which use electricity, vibration, and force feedback to stimulate the sense of touch—offering an alternative way of mediating and experiencing reality. In Archaeologies of Touch, David Parisi offers the first full history of these increasingly vital technologies, showing how the efforts of scientists and engineers over the past three hundred years have gradually remade and redefined our sense of touch. Through lively analyses of electrical machines, videogames, sex toys, sensory substitution systems, robotics, and human–computer interfaces, Parisi shows how the materiality of touch technologies has been shaped by attempts to transform humans into more efficient processors of information. With haptics becoming ever more central to emerging virtual-reality platforms (immersive bodysuits loaded with touch-stimulating actuators), wearable computers (haptic messaging systems like the Apple Watch’s Taptic Engine), and smartphones (vibrations that emulate the feel of buttons and onscreen objects), Archaeologies of Touch offers a timely and provocative engagement with the long history of touch technology that helps us confront and question the power relations underpinning the project of giving touch its own set of technical media.Trade Review"Archaeologies of Touch weaves a careful history of haptic technology with a provocative analysis on the changing nature of how we recognize and measure touching. This allows David Parisi to provide the remarkable: a history of that which has always appeared just beyond our reach."—Phillip Thurtle, University of Washington"Archaeologies of Touch convincingly contextualizes recent forms of digital touch within an overarching history of psychophysiological and technological experimentation with the senses and sensory communication. David Parisi pulls together an impressive wealth of resources for scholars to understand how we ‘haptic subjects’ became haptic in the first place."—Mark Paterson, author of The Senses of Touch: Haptics, Affects and Technologies"Parisi provides an engaging history of how humans have interacted with a range of electric and electronic technologies to understand and explore how the sensation of touch actually works, and how it can be simulated. The book effectively highlights the need for more critical analysis of haptic technology and its future. The book is exhaustively researched and includes useful explanatory notes and images."—CHOICE"Archaeologies of Touch is a fascinating reading about spectacular experiments, forgotten appliances and scientists who have partially come to the fore."—Svenska Dagbladet"Archaeologies of Touch is a significant achievement in media research. It is lucid, scrupulous, rigorously grounded, and exceedingly informed without ever getting mired in high theory or inconsequential historical asides."—Lateral: Journal of the Cultural Studies Association"Archaeologies of Touch is a work of deep erudition and study, carefully plotted, and written with penetrating insight, establishing Parisi at the vanguard of the developing field of haptic media studies."—Media Theory"This is a remarkable book, solidly documented and will potentially enlighten a vast number of people working with cultural and social technologies."—Neural"Filled with archival illustrations, schematics, and images of the various lesser known technologies and experimental research that demonstrate the long history of research of touch, Parisi’s Archaeologies of Touch is vital read for scholars concerned with all things haptic."—New Media and Society"In thoroughly tracing the connections between touch and technoscience, Parisi offers a powerful and timely argument that encourages a serious reconsideration of touch's technogenesis."—Configurations"Archaeologies of Touch is an ambitious book chock-full of fascinating experiments and anecdotes."—Technology and Culture Table of ContentsContentsPreface. Interrupting the Networked BodyAcknowledgmentsIntroduction. Haptic Interfaces and the Quest to Reinscribe TactilityInterface 1. The Electrotactile MachineInterface 2. The HapticInterface 3. The Tongue of the SkinInterface 4. Human–Machine Tactile CommunicationInterface 5. The Cultural Construction of Technologized TouchCoda. Haptics and the Reordering of the Mediated SensoriumNotesIndex

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Book SynopsisCanadian Communication Policy and Lawprovides a uniquely Canadian focus and perspective on telecommunications policy, broadcasting policy, internet regulation, freedom of expression, censorship, defamation, privacy, government surveillance, intellectual property, and more. Taking a critical stance, Sara Bannerman draws attention to unequal power structures by asking the question, whom does Canadian communication policy and law serve?Key theories for analysis of law and policy issues—such as pluralist, libertarian, critical political economy, Marxist, feminist, queer, critical race, critical disability, postcolonial, and intersectional theories—are discussed in detail in this accessibly written text. From critical and theoretical analysis to legal research and citation skills, Canadian Communication Policy and Law encourages deep analytic engagement. Serving as a valuable resource for students who are undertaking research and writing on legal topics for the first time, this comprehensive text is well suited for undergraduate communication and media studies programs.Features: Includes a practical chapter on how to do legal and policy research and how to cite legal sources Contains in-text pedagogy including suggested readings and a comprehensive glossary.

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Book SynopsisHealth care regulatory agencies demand that patients receive efficient, competent, compassionate care; however, because of caregivers' own unhealed issues along with other factors, care often falls short of those goals. Melanie Sears, RN, MBA, PhD, leverages more than thirty years of nursing experience to look at what really prevents patients from getting the care they need and health care workers from getting the support needed to thrive in the stressful environment of health care. From domination-style management, fear and judgment-based practitioner relationships, and a poignant separation between physical, mental, and emotional care, the costs of these factors are enormous. Sears argues that the most effective way to evolve this problematic culture is to shift the language used by those providing care.

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Book SynopsisThis major practical handbook bridges the gap between strategy and design, presenting a step-by-step design process with a strategic approach and extensive methods for innovation, strategy development, design methodology and problem solving. It is an effective guide to planning and implementing design projects to ensure strategic anchoring of the process and outcome.Built around a six-part phase structure that represents the design process, covering initial preparations and project briefing, research and analysis, targets and strategy, concept development, prototyping and modelling, production and delivery, it is a must-have resource for professionals and students. Readers can easily dip in and out of sections, using the phase structure as a navigation tool. Unlike other books on the market, Design and Strategy addresses the design process from the perspective of both the company and the designer. For businesses, it highlights the value of design as a strategic tool foTrade Review"I have worked at the intersection of design and strategy for over 25 years, have read a great deal of nonsense written about both, fortunately this book bucks the trend. A ready reckoner for anyone looking to develop cohesive, intelligent new design work rooted in plans, not hopes." Simon Manchipp, Founder & Executive Strategic Creative Director of SomeOne."A very accessible and comprehensive overview of a strategic design process – with practical tools and guides for working strategically with design – for both students and practitioners."Rachel Cooper OBE, Distinguished Professor of Design Management, Lancaster University, UK."Wanda’s book is encyclopedic and unrivaled. The most comprehensive deconstruction of the rigor it takes to build on a strategy to design a sustainable future, whether you are a designer, a marketer, or a manager." Alina Wheeler, Author Designing Brand Identity: an essential resource for the whole branding team.Table of ContentsIntroduction How does the book work? What is design? Phase 1 Initiation 1.1 Initial preparations 1.2 Project brief 1.3 Initial meeting 1.4 Initial workshop 1.5 Project description 1.6 Progress schedule 1.7 Price quotation 1.8 Contract 1.9 Team collaboration Phase 2 Insight 2.1 Understanding the company 2.2 Situational study 2.3 Problem statement 2.4 Method selection 2.5 Research process 2.6 Research 2.7 Analyses 2.8 Mapping 2.9 Testing and measuring Phase 3 Strategy 3.1 Strategy development 3.2 Overall strategy 3.3 Goals and sub-goals 3.4 Business strategy 3.5 Business model 3.6 Market strategy 3.7 Brand strategy 3.8 Communication strategy 3.9 Design strategy Phase 4 Design 4.1 Design brief 4.2 Strategy>Phase 5 Production 5.1 Implementation 5.2 Model 5.3 Material selection 5.4 Paper and cartonboard 5.5 Colour management 5.6 Production for digital media 5.7 Production for printed media 5.8 Quality assurance Phase 6 Management 6.1 Intangible assets 6.2 Legal protection 6.3 Design management 6.4 Effect measurement 6.5 Design manual 6.6 Design templates 6.7 Operating manual 6.8 Further development 6.9 Sustainability management

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Book SynopsisDianetics 55! is the ultimate manual on the subject of communiucation - in view of how communication is the "univerval solvent", and its use in Dianetics and Scientology. Subjects covered in the book are the components of Understanding, the "awareness of awareness unit" - meaning you, the spiritual being, and how Dianetics is approaching increasing ability.

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Book SynopsisExplores the unconventional ways we communicate what we know about society to others. This book explores the many ways knowledge about society can be shared and interpreted through different forms of telling such as fiction, films, photographs, maps, mathematical models - many of which remain outside the boundaries of conventional social science.Trade Review"Telling About Society should carry a warning label: 'Do not start reading unless you're prepared to spend the next few hours having your horizons broadened and your understanding of social sciences deepened. Further, prepare to abandon any belief that insight and originality are incompatible with clarity, accessibility, and plain good writing.' This book will immediately take its place on my shelves and my students' reading lists alongside Becker's Tricks of the Trade as an indispensable introduction to thinking about social science theory and research." - Larry Gross, professor and director, Annenberg School for Communication, University of Southern California"

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Book SynopsisJoanna Boehnert is Research Fellow at the Centre for the Evaluation of Complexity Across the Nexus (CECAN) at the University of Surrey, UK.Trade ReviewJoanna Boehnert's book shows in a masterful manner that there are no technological, ideological or other easy fixes to the contradiction between capitalism and nature. She powerfully makes the point that we need political design in order to create a better world. A must-read for everyone interested in design, ecology, communication and politics. * Christian Fuchs, Professor of Social Media at the University of Westminster, UK *Dr Boehnert envisions a possible, eco-ethical praxis sufficient to the urgency of the Ecocene era. With inspirational tempo, she sweeps across and connects the significant ideas that advance design eco-literacy, decolonizing and replacing outmoded discourses with powerful fresh starts. * Peter Jones, Co-founder of the Systemic Design Research Network at OCAD University, Canada *Design, Ecology, Politics is a powerful contribution. It is a thoroughly innovative, provocative and confrontational approach to pressing twenty-first century challenges at the human-environment interface. Joanna Boehnert has produced a compelling book which expands our considerations of design and ecological literacy in the complex socio-economic systems where we find 'home'. I enthusiastically recommend this work to those interested in charting productive and sustainable pathways through today's ecological, social and cultural challenges. * Maxwell Boykoff, Associate Professor of Environmental Studies at the University of Colorado-Boulder, USA *Design, Ecology, Politics commands design educators to ground their practice in critically engaged ecological literacy. Boehnert’s deeply textured and carefully crafted clarion call should be read by all who design on our earth. And it is a must for current and future planners. * Christopher Silver, Professor of Urban and Regional Planning at the University of Florida, USA *In this work, Dr Joanna Boehnert examines foundational elements of human perception and design, beautifully integrating situated knowledge into the complex systems in which it exists, offering insights both relevant and practicable. * Mara Averick, Research Analyst at the Economic Development Assistance Consortium, USA *At last, a book that clearly locates design for sustainability within a sophisticated account of contemporary political economy. To affect the transition toward more sustainable futures, we urgently need the lucid negotiation of social complexity that this book provides. * Cameron Tonkinwise, Director of Design Studies at Carnegie Mellon University, USA *Table of ContentsIntroduction: Within and Beyond Error Part One – Design 1. Design Theory 101 2. Design as Symbolic Violence 3. Design vs. The Design Industry Part Two – Ecology 4. Ecological Theory 101 5. Epistemological Error 6. Ecological Literacy 7. Ecoliterate Design 8. Ecological Movements 9. Ecological Perception 1: Theory 10. Ecological Perception 2: Practice 11. Ecological Identity Part Three – Politics 12. Social Marketing 13. The Green Economy 14. The TechnoFix 15. Data Visualisation Conclusion: Towards the Ecocene

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Book SynopsisThis book represents the definitive research collection for corporate social responsibility communication, offering cross-disciplinary and international perspectives from the top scholars in the field. Addresses a gap in the existing CSR literature Demonstrates the relevance of effective CSR communication for the management of organizations The 28 contributions come from top scholars in public relations, organizational communication, reputation management, marketing and management Trade Review“Summing Up: Recommended. Research and faculty collections.” (Choice, 1 March 2012) "If the publication of a handbook represents both the crystallization of research into a movement or field as well as serving as a platform for future studies, then this handsome and thorough title certainly serves both purposes well.” (Communication Director, 1 December 2011) "An impressive, accessible volume that includes writing by a significant group of international scholars and practitioners, this handbook will prove instructive to CSR practitioners and students alike." (Ethical Corporation Magazine, 1 July 2011) Table of ContentsAbout the Editors viii Notes on Contributors ix Acknowledgments xxi Part I Introduction 1 1 Corporate Social Responsibility and Communication 3 Øyvind Ihlen, Jennifer L. Bartlett and Steve May 2 The Paradoxes of Communicating Corporate Social Responsibility 23 Sandra Waddock and Bradley K. Googins Part II Field Overviews 45 3 Management, Communication, and Corporate Social Responsibility 47 Jennifer L. Bartlett and Bree Devin 4 Public Relations and Corporate Social Responsibility 67 Jennifer L. Bartlett 5 Organizational Communication and Corporate Social Responsibility 87 Steve May 6 Marketing and Corporate Social Responsibility 110 Peggy Simcic Brønn 7 Reputation Management and Corporate Social Responsibility 128 Mark Eisenegger and Mario Schranz 8 Rhetoric and Corporate Social Responsibility 147 Øyvind Ihlen Part III Corporate Social Responsibility Communication in Action 167 Concepts and Aspects 9 Ethics: Corporate Social Responsibility, Power and Strategic Communication 170 Jacquie L’Etang, Jairo Lugo-Ocando and Zeti Azreen Ahmad 10 Risk Communication and Corporate Social Responsibility: The Essence of Sound Management for Risk Bearers, Generators and Arbiters 188 Michael J. Palenchar, Tatjana M. Hocke and Robert L. Heath 11 Trust and Credibility as the Basis of Corporate Social Responsibility: (Mass-) Mediated Construction of Responsibility and Accountability 208 Günter Bentele and Howard Nothhaft 12 Corporate Social Responsibility Communication and Dialogue 231 Urša Golob and Klement Podnar 13 Transparency and Neoliberal Logics of Corporate Economic and Social Responsibility 252 Majia Holmer Nadesan 14 The Concept of Stakeholders and its Relevance for Corporate Social Responsibility Communication 276 Juliana Raupp 15 Significance of Sector-Specific Corporate Social Responsibility Initiatives: Status and Role in Different Sectors 295 Augustine Pang, Angela Mak and Joanne Mui-Hean Lee Tools and Processes 16 Corporate (Social) Responsibility and Issues Management: Motive and Rationale for Issue Discourse and Organizational Change 316 Robert L. Heath and Michael J. Palenchar 17 Communicating Corporate Social Responsibility through Nonfinancial Reports 338 Elise Perrault Crawford and Cynthia Clark Williams 18 Communicating Corporate Social Responsibility through the Internet and Social Media 358 Paul Capriotti 19 Communicating Corporate Social Responsibility through Corporate Image Advertising 379 Alan A. Pomering 20 New Partnerships for a New Generation of Corporate Social Responsibility 399 Melissa J. Bator and Cynthia Stohl 21 Media Relations and Corporate Social Responsibility 423 Craig E. Carroll 22 NGOs as Communicative Actors within Corporate Social Responsibility Efforts 445 Sarah E. Dempsey 23 Communication and Corporate Social Responsibility: A Storytelling Perspective 467 Stefan Wehmeier and Friederike Schultz Part IV Commentaries and Conclusions 489 24 Interrogating the Communicative Dimensions of Corporate Social Responsibility 491 Lars Thøger Christensen and George Cheney 25 A Provocation: Thinking the “Social” into Corporate Social Responsibility 505 Shirley Leitch and Judy Motion 26 Commentary: The View from Management 516 Güler Aras and David Crowther 27 The View from Organizational Studies: A Discourse-Based Understanding of Corporate Social Responsibility and Communication 534 David Grant and Daniel Nyberg 28 Conclusions and Take Away Points 550 Øyvind Ihlen, Jennifer L. Bartlett and Steve May Name Index 572 Subject Index 580

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