Communication studies Books

3931 products


  • Reading People

    Ebury Publishing Reading People

    Out of stock

    Book SynopsisYou''ll learn: how to tell a person''s sincerity by the tone of his or her voice which three character traits are most likely to predict a person''s behaviour? how to know if your date is interested in a serious relationship the message you are sending with your hairstyle how to use your intuition to determine the right nursery school, nanny or child-minder for your child how to stay objective when evaluating a potential boss - even if you need the job desperately.Trade ReviewSecret tips from the country's leading jury consultant that will change your life. -- Larry KingA WEALTH OF TIPS AND STRATEGIES for ferreting out people's real viewpoints, motives, and character traits. . . . Whether interviewing a baby-sitter, meeting a new date, or selecting a jury, this thorough, detailed guide of what to look for could probably improve anyone's ability at seeing and being seen. * Publishers Weekly *[A] VALUABLE GUIDE . . . Practical, good advice for discerningly 'reading' others and becoming more aware of the myriad of nonverbal messages one conveys. * Kirkus Reviews *

    Out of stock

    £14.39

  • Pearson Education ESL University Success Oral Comm 4 Sb with Mel

    Out of stock

    Book Synopsis

    Out of stock

    £12.54

  • Pearson Education ESL University Success Oral Comm 4 Sb with Mel

    Out of stock

    Book Synopsis

    Out of stock

    £12.54

  • Pearson Education ESL University Success Oral Comm 4 Sb with Mel

    Out of stock

    Book Synopsis

    Out of stock

    £16.85

  • Pearson Education ESL University Success Oral Comm 4 Sb with Mel

    Out of stock

    Book Synopsis

    Out of stock

    £12.54

  • Thank You for Arguing

    Penguin Books Ltd Thank You for Arguing

    7 in stock

    Book SynopsisTHE NEW YORK TIMES BESTSELLERYour ultimate guide to the art of winning argumentsEveryone is always trying to persuade us of something: politicians, advertising, the media, and most definitely our families. Thank You for Arguing is your master class in the art of persuasion, taught by professors ranging from Bart Simpson to Winston Churchill. With all the wisdom of the ages, from classical oratory to contemporary politics and pop-culture, Thank You For Arguing shows you how to win more than your fair share of arguments, as well as: >How to shine at work, avoid speeding tickets, and outwit argumentative partners >Cicero''s secrets to moving an audience, Donald Trump''s savvy speechmaking, the art of giving a TED talk>Tactics like Setting Your Goals, Making Them Like You, Gaining the High Ground>Defuse an angry accuser and benefit from your own mistakes>The art of rhetoric, from eloquence and friendship to wit and irrefutable logicWritten by one of today''s most popular online language experts, Thank You For Arguing is brimming with time-tested rhetorical tips and persuasion techniques that will change your life. And that''s not hyperbole.

    7 in stock

    £12.34

  • Oxford University Press, USA Writing Reporting for the Media

    Book Synopsis

    £78.69

  • The Rise of Digital Repression

    Oxford University Press Inc The Rise of Digital Repression

    Out of stock

    Book SynopsisThe world is undergoing a profound set of digital disruptions that are changing the nature of how governments counter dissent and assert control over their countries. While increasing numbers of people rely primarily or exclusively on online platforms, authoritarian regimes have concurrently developed a formidable array of technological capabilities to constrain and repress their citizens. In The Rise of Digital Repression, Steven Feldstein documents how the emergence of advanced digital tools bring new dimensions to political repression. Presenting new field research from Thailand, the Philippines, and Ethiopia, he investigates the goals, motivations, and drivers of these digital tactics. Feldstein further highlights how governments pursue digital strategies based on a range of factors: ongoing levels of repression, political leadership, state capacity, and technological development. The international community, he argues, is already seeing glimpses of what the frontiers of repressionTrade ReviewFeldstein's book makes a noteworthy methodological contribution to the literature by introducing digital repression, digital repression capacity, and the AI and big-data global surveillance indexes…. It offers a strong foundation for future research through its analytical approach to case studies and methodological contributions to a fast-growing field. * Reyhan Topal, The Information Society *The Rise of Digital Repression invites us to look beyond digital politics in North America and Europe. Technology in authoritarian hands creates smothering repression in the Philippines, Ethiopia, Thailand, or anywhere one finds governments fear of their own citizens. Advances in artificial intelligence, especially when developed by techno-authoritarian regimes, deepens the concern. Yet, in the end, Feldman guides us through more hopeful alternatives. This is essential reading for those who are concerned about the struggle between freedom and repression. * Steven Livingston, Professor & Founding Director Institute for Data, Democracy, and Politics, George Washington University *Steve Feldstein delivers a book that will be viewed as indispensable to anyone concerned with the intersection of technology and the state, and particularly, the evolving impact on people's quest for freedom the world over. In original case studies, he details how the current rising tide of authoritarianism has been enabled by digital repression. This tide could recede; equally compelling are the strategies he outlines for democratic governments, for civil society activists, and for those in the private sector looking to stem the tide. * Sarah E. Mendelson, Distinguished Service Professor of Public Policy, Carnegie Mellon University, Former U.S. Ambassador to the UN's Economic and Social Council *This book is a must-read on the myriad ways that state repression has adapted to the digital age. Through data-driven analysis and original case studies, Steven Feldstein provides a comprehensive guide to online censorship, disinformation, and surveillance. This is an excellent primer for those looking to understand how to push back against digital authoritarianism. * Adrian Shahbaz, Director for Technology and Democracy, Freedom House *Digital technologies were once seen as a harbinger of liberalization and democratization. Thanks to 'big data,' A.I., machine learning, facial recognition, and other mass surveillance systems, they have now become an autocrat's best friend and a big business opportunity. With precision and clarity, Steven Feldstein documents the disturbing spread of the political economy of digital repression and offers pathways to help resist it. The Rise of Digital Repression is an important contribution to the scholarly literature on information controls. * Ron Deibert, Director, the Citizen Lab, Munk School of Global Affairs and Public Policy, the University of Toronto *Table of ContentsAcknowledgments Chapter 1: Introduction Chapter 2: Motivations and Incentives for Digital Repression Chapter 3: Global Patterns of Digital Repression Chapter 4: Thailand's Strategy of Control Chapter 5: Social Manipulation and Disinformation in the Philippines Chapter 6: Transformation and Setbacks in Ethiopia Chapter 7: How Artificial Intelligence and Big Data Are Transforming Repression Chapter 8: Responding to Digital Repression Appendix 1 Appendix 2 Appendix 3 Appendix 4 Notes Index

    Out of stock

    £23.27

  • Personal but Not Private Queer Women Sexuality

    Oxford University Press Inc Personal but Not Private Queer Women Sexuality

    Out of stock

    Book SynopsisInterweaving personal interviews with empirical research, Personal but Not Private examines how queer women mediate their digital identities across Tinder, Vine, and Instagram to form relationships, increase their social and economic participation, and counter intersecting forms of oppression.Trade ReviewDuguay's compelling and original framework of identity modulation brings a critical lens to the everyday creative choices that LGBTQ+ women make as they assert their rights to visibility, safety, and playfulness on digital platforms. Her incisive analyses are supported by careful and generous empirical investigation. This book will be welcomed by undergraduate and postgraduate scholars interested in gender and sexualities, media studies, contemporary queer cultures, and digital intimacies. * Kath Albury, Swinburne University of Technology *Focusing specifically on queer women, Personal but not Private fills an important gap in the literature on LGBTQ+ issues in the media. It expertly addresses the ways technologies facilitate self-making and the complicated relationship queer women have with self-disclosure and social media. Rooted in the lived experiences of her study participants, Duguay offers a timely, lively, and intimate portrait of queer media experiences. * Andre Cavalcante, University of Virginia *Digital platforms can quickly shift from de facto public squares to places for intimate exchange. Duguay's narratively powerful and analytically rigorous book breaks new ground by showing us what this kaleidoscopic jumble of private, public, and self-identity feels like. By drawing on the lived experiences of queer women coming out and connecting online, Personal but Not Private lays out what is at stake when digital platforms further rupture the possibility of crafting a sense of self 'in private.' In doing so, Duguay makes one of the strongest cases yet that determining where and how our personal identities 'travel' is foundational to creating who we are and connecting with others. * Mary L. Gray, Microsoft Research and Indiana University *Personal but not Private is essential reading for anyone invested in discussions at the intersection of technology, gender, and sexuality. Duguay offers a nuanced analysis of the contemporary digital lives of queer women with an approachable and engaging style that belies the depth of research and critical thinking behind this book. * Sharif Mowlabocus, Fordham University *Table of ContentsAcknowledgments Prologue 1. Digital Mediations of Sexual Identity and Personal Disclosure 2. Queering Tinderella: Personal Identifiability in Platform-Generated Identities 3. #Lesbehonest: Reach through Self-Branding 4. Beyond the Gated Community: Salience in Publics and Counterpublics 5. Conclusion: Identity Modulation as Integral to Digital Citizenship Appendix: Methods of the Study

    Out of stock

    £34.56

  • Entrepreneurship as Networking Mechanisms

    Oxford University Press Inc Entrepreneurship as Networking Mechanisms

    1 in stock

    Book SynopsisIn the world of business, who you know is usually more important than what you know. While most research highlights the personal characteristics and expertise important to business success, this book demonstrates that networking is the core of entrepreneurship. Both counterintuitive and powerful, this perspective reframes entrepreneurial action by placing networking at the center of the process. Traditionally, networks have been regarded as facilitators of business, but Tom Elfring, Kim Klyver, and Elco van Burg argue that networking is actually the basis of entrepreneurial action, and conversely, that entrepreneurial action is networking. In developing an entrepreneurship as networking model, the book addresses the persistent problems that plague the dominant individual-opportunity approach in entrepreneurship. They describe the key dynamics, mechanisms, and practices of entrepreneurship as networking, and point at fruitful networking strategies for entrepreneurs. Thus, the authors provide an integrated and dynamic account of entrepreneurial agency that prioritizes interaction with the surrounding social environment. They also explain what a viable network is for entrepreneurs and how networking activities affect their endeavours. Their perspective sheds new light on the origins of opportunities and how entrepreneurs access and mobilize resources. The approach also explains how entrepreneurs build legitimacy and exploit the networks they work within. Offering a groundbreaking theory of entrepreneurial action as networking, Entrepreneurship as Networking opens up an entirely new research agenda.Table of ContentsList of Figures List of Tables Preface Acknowledgements Chapter 1: Introduction Chapter 2: Networking mechanisms Chapter 3: Network agency and network dynamics Chapter 4: Perceiving and capturing opportunities through social interaction Chapter 5: Accessing and acquiring resources Chapter 6: Legitimizing through entrepreneurial networking Chapter 7: Conclusion: Entrepreneurship as networking References Index Author Biographies

    1 in stock

    £39.89

  • A CaseBased Approach to Argumentative Writing

    4 in stock

    £53.99

  • Cultural Economies of Locative Media

    Oxford University Press Inc Cultural Economies of Locative Media

    Out of stock

    Book SynopsisLocation, location-awareness, and location data have all become familiar and increasingly significant parts of our everyday mobile-mediated experiences. Cultural Economies of Locative Media examines the ways in which location-based services, such as GPS-enabled mobile smartphones, are socially, culturally, economically, and politically produced just as much as they are technically designed and manufactured. Rowan Wilken explores the complex interrelationships that mutually define new business models and the economic factors that emerge around, and structure, locative media services. Further, he offers readers insight into the diverse social uses, cultures of consumption, and policy implications of location, providing a detailed, critical account of contemporary location-sensitive mobile data. Cultural Economies of Locative Media delves into the ideas, technologies, contexts, and power relationships that define this scholarship, resulting in a rich portrait of locative media in all of iTrade ReviewCultural Economies of Locative Media is a well-crafted examination of locative media. Wilken's framing of the topic is clear, comprehensive, and original. * Mimi Sheller, Drexel University *This book is interesting and timely. The originality of this work lies in its breadth of treatment of economic and regulatory issues, actual practices of usage, and privacy concerns. * Christian Licoppe, Télécom ParisTech *Table of ContentsPreface Acknowledgments Introduction I. The Topography of Locative Media Section Introduction 1. Location Services Ecosystems 2. The Business of Maps 3. Location Integration and Data Markets II. Cultures of Use Section Introduction 4. Locative Media Arts and Political Aesthetics 5. App Entanglements 6. Territories of the City and the Self: Locative Mobile Social Networking, Urban Exploration and Identity Performance III. Geodata Capture and Privacy Section Introduction 7. Location Data Extraction and Retention 8. Mobile Social Networking and Locational Privacy Conclusion References Index

    Out of stock

    £38.73

  • Practices of Looking An Introduction to Visual

    Oxford University Press Inc Practices of Looking An Introduction to Visual

    1 in stock

    Book SynopsisPractices of Looking, Third Edition, bridges visual, communication, media, and cultural studies to investigate how images and the activity of looking carry meaning within and between different arenas in everyday life. The third edition has been updated to represent the contemporary visual cultural landscape and includes topics like the increasingly rapid global circulation of media, the rise of design and DIY cultures, digital media art and activism, and challenges to photojournalism and news media. Challenging yet accessible, Practices of Looking, Third Edition, is ideal for courses across a range of disciplines.Trade ReviewThe greatest strength of Practices of Looking is its thorough treatment of the conceptual and material landscape of postmodern visual culture, and this definitely distinguishes it from similar textbooks I've seen. * Kent N. Lowery, Texas Tech University *Practices of Looking, Third Edition, is a great and valuable textbook for teaching a broad range of critical and theoretical approaches in modern and contemporary visual practices. * Whitney Huber, Columbia College Chicago *Practices of Looking's ambitions are unparalleled and it's clear that the writers are deeply engaged with the social, psychological and economic consequences of the ways in which images influence how we see ourselves and the world around us. * Jawad Ali, Art Institute of California, Hollywood *The greatest strength of Practices of Looking, Third Edition, is its relentless drive to instill critical awareness in students. This book contributes greatly to promoting the type of visual literacy that is needed in society both now and in the foreseeable future. * William H. Lawson, California State University, East Bay *This is that rarest of textbooks * clear enough for undergraduates and challenging enough to use with graduate students. It is simply the best introduction to the most important issues in thinking about the visual from an interdisciplinary perspective.Michael Coventry, Georgetown University *Table of ContentsAcknowledgementsIntroduction1. Images, Power, and Politics Representation Vision and Visuality The Myth of Photographic Truth Myth, Connotation, and the Meaning of Images Semiotics and Signs Images and Ideology Image Icons2. Viewers Make Meaning Producers' Intended Meanings Aesthetics and Taste Value, Collecting, and Institutional Critique Reading Images as Ideological Subjects Viewing Strategies Appropriation and Re-Appropriation3. Modernity: Spectatorship, the Gaze, and Power Modernity Modernism The Concept of the Modern Subject Spectatorship and the Gaze Power and the Surveillance Gaze The Other Gender and the Gaze Gaming and the Gaze4. Realism and Perspective: From Renaissance Painting to Digital Media Perspective Perspective and the Body The Camera Obscura Challenges to Perspective Perspective in Digital Media5. Visual Technologies, Reproduction, and the Copy Visualization and Technology Visual Technologies The Reproduced Image and the Copy Walter Benjamin and Mechanical Reproduction The Politics of Reproducibility Ownership and Copyright Reproduction and the Digital Image 3D Reproduction and Simulation6. Media in Everyday Life The Media, Singular and Plural Everyday Life Mass Culture and Mass Media Critiques of Mass Culture Media Infrastructures Media as Nation and Public Sphere Democracy and Citizen Journalism Global Media Events7. Brand Culture: The Images and Spaces of Consumption The Rise of Brands as Image, Symbol, and Icon The Spaces of Modern Consumerism Brands in Consumer Society Social Awareness and the Selling of Humanitarianism Social Media, Consumer Data, and the Changing Spaces of Consumption DIY Culture and the Share Economy, and New Entrepreneurism8. Postmodernism: Irony, Parody, and Pastiche Postmodernity/Postmodernism Simulation and the Politics of Postmodernity Reflexivity and Distanced Knowing Jaded Knowing and Irony Remix and Parody Pastiche Postmodern Space, Architecture, and Design9. Scientific Looking, Looking at Science Opening Up the Body to the Empirical Medical Gaze Medicine as Spectacle: The Anatomical and Surgical Theater Evidence, Classification, and Identification Bodily Interiors and Biomedical Personhood The Genetic and Digital Body Visualizing Pharmaceuticals and Science Activism10. The Global Flow of Visual Culture The History of Global Image Reproduction Concepts of Globalization The World Image Global Television The Global Flow of Film Social Movements, Indigenous Media, and Visual Activism The Global Museum and Contests of Culture Refugees and Borders Glossary Credits Index

    1 in stock

    £110.19

  • Social Networks of Meaning and Communication

    Oxford University Press Inc Social Networks of Meaning and Communication

    Out of stock

    Book SynopsisIn Social Networks of Meaning and Communication, Jan A. Fuhse offers a coherent theory of social structures as networks of relations interwoven with meaning. Drawing upon and extending the relational sociology of Harrison White and Charles Tilly, Fuhse seeks to establish a theory of social networks. Using a broad range of classic and contemporary social theory, he reconceptualizes social networks as constituted in patterns of expectations that form, reproduce, and change over the course of communicative events. These events, he argues, are the basic building blocks of the social world. They lead to expectations about the behavior of actors and their interaction with others the meaning structure making for observable regularities of communication in social networks.Social Networks of Meaning and Communication lays out a relational and constructivist perspective of social networks, highlighting a number of implications for social relationships, groups, and collective actors, as well as Trade ReviewJan Fuhse, the leading network theorist in Germany, lays out a theory of social networks that does justice to its cultural and communicative basis. With clarity and a remarkable breadth of view, he unites different forms of networks under a general theory. This masterful book brings insights from systems theory, culture, and philosophical anthropology to the study of social networks. This long-awaited statement will be the starting point for the next generation of network researchers. * John Levi Martin, University of Chicago, and author of Social Structures *Arguing against the conception of networks as stable and unproblematic patterns of relations, Jan Fuhse roots social networks in communication processes and dynamically evolving bundles of interpersonal expectations. This important work, indispensable for advancing network theory, provides deep reflection and a powerful lens for examining contexts ranging from migrant cultures to love as a relationship frame. * Ronald Breiger, Regents Professor, University of Arizona *Social Networks of Meaning and Communication offers readers a theory of meaningful, informal social networks, enacted through communication. In this book, scholars of culture will find the truly relational account of meaning they've wanted for decades. Fuhse has written a brilliant reference work, theoretical treatise, and measurement manual—all while engaging interesting and clear empirical data to illuminate the work. * Jennifer C. Lena, Columbia University, and co-author of Measuring Culture *The key arguments of the book are Fuhse's...and they are important and well-made arguments that everybody working in relational sociology and/or SNA should take note of and can learn from. The book is a rich source of insights that deserves to be widely read. This is a book that needed writing. Fuhse was the perfect person to write it, and he has made a great job of it. It should make a significant impact. * Nick Crossley, American Journal of Sociology *The idea that societies are vast networks of relations between social actors has a long history in sociology and is currently enjoying something of a renaissance in relational sociology...the central argument of Social Networks of Meaning and Communication by Jan Fuhse is that they comprise "observable regularities in communication" and a "meaning structure" that specifies the identities of participants and related expectations regarding interaction between them. * Nick Crossley, University of Manchester, American Journal of Sociology *Table of ContentsPreface 1. Networks with Theory 2. Networks, Relationships, and Meaning 3. Groups and Social Boundaries 4. Ethnic Categories and Cultural Differences 5. Roles and Institutions 6. Love and Gender 7. Events in Networks 8. Networks from Communication 9. Summary and Discussion References Index

    Out of stock

    £87.75

  • In the Company of Others

    Oxford University Press Inc In the Company of Others

    4 in stock

    Book Synopsis.Trade Review"A solid college level textbook written at an appropriate level for students to understand and apply. With some updated citations and adoption of lively, applicable examples, this text should be highly competitive with others on the market." -- Kimberly Batty-Hebert, South Florida State College "In the Company of Others is the best organized, most informative intro to communication studies textbook around. Written by a gifted teacher in an honest, lively, and personal style, it features surprising insights and intriguing examples. Rothwell has an admirable sense of humor."--Lawrence MacKenzie, Community College of Philadelphia "If you are looking for a text that approaches the course from a multicultural perspective, a social constructionist perspective, or perhaps even a critical perspective, this is the text for you."--Steve Stogsdill, Hardin-Simmons University "I would say that this textbook offers a compelling take on basic communication concepts and theories, chock full of timely examples and relevant topics. I really like the assessments and end-of-chapter discussion questions."--Jaime Bochantin, DePaul UniversityTable of ContentsPART 1: FUNDAMENTALS OF COMMUNICATION CHAPTER 1. COMPETENT COMMUNICATION Benefits of Communication Competence Social Connection: Communicating With Others Workplace Benefits: Positions, Performance, and Promotion Communication Improvement: All Can Benefit Communication Myths Myth 1: Communication Is a Cure-All Myth 2: Communication Is Just Common Sense Myth 3: Communication Quantity Equals Quality Developing Communication Competence: Hindsight Bias Test Defining Communication Communication Is Transactional: The Evolving Perspective Communication is a Process: The Continuous Flow Communication Is Sharing Meaning: Making Sense Defining Communication Competence Effectiveness: Achieving Goals Appropriateness: Communicating by the Rules Achieving Communication Competence Knowledge: Learning the Rules Skills: Showing, Not Just Knowing Sensitivity: Developing Receptive Accuracy Commitment: Acquiring a Passion for Excellence Ethics: Determining the Right and Wrong of Communication Creating a Communication Climate Types of Climates: Constructive and Destructive Communication Patterns and Climates: Competition and Cooperation Focus on Controversy: Ethics and Hypercompetitiveness Summary Quizzes Without Consequences Film School Case Studies CHAPTER 2. PERCEPTION OF SELF AND OTHERS The Perceptual Process Selecting: Forced Choices Sensory Limitations: We're Mostly Blind and Deaf Selective Attention: Bombarded By Stimuli Organizing: Creating Schemas Prototypes: Best Case Stereotyping: Generalizing About Groups Scripts: Predictable Behavior Interpreting: Making Sense of Stimuli Perception of Self Self-Concept: Influence Others Self-Esteem: Evaluating your Personal Identity Influences on Self-Esteem: Appraisals, Comparison, and Contingencies Self-Esteem Issues: Too Little or Too Much Developing Communication Competence: How's Your Self-Esteem? Focus on Controversy: Self-Esteem: More Is Not Always Better Perceptual Distortion: Body Image and Self-Esteem Self-Serving Bias: Protecting Your Self-Esteem Optimal Self-Esteem: Pursuing Goals, Not Self-Esteem Self-Disclosure: Revealing your Self to Others Developing Communication Competence: Where Do You Draw the Line? Perception of Others First Impressions: You Never Get a Second Chance Primacy Effect: Power Of First Impressions Accuracy of First impressions: It Depends Negativity Bias: Agile, Funny, Compassionate, and FAT Attribution Error: Not So Kind to Others Stereotyping Others: The Dangers Unintended Prejudice: Instant Decision Making Benevolent Sexism: The Façade of Positive Stereotyping Self-fulfilling Prophecies: Creating Negative Consequences Combating Stereotypes: Communication Solutions Communication Competence and Perceptual Challenges Monitor Perceptual Biases Recognize Cultural Differences Manage impressions Practice Empathy Check Perceptions Summary Quizzes Without Consequences Film School Case Studies CHAPTER 3. CULTURE AND GENDER Culture and Communication Intercultural opportunities: It's a New World Cultural Values: Deep, Not Surface, Differences Individualism-Collectivism: Prime Value Difference Developing Communication Competence: Be Ye Individualist or Collectivist? Power-Distance: Does Bill Gates Deserve Special Treatment? Focus on Controversy: Competition - Cultural Influence Relationship of Two Dimensions: Connecting the Dots Intercultural Miscommunication Ethnocentrism: Intercultural Prejudice Ethnocentrism: Cultural Superiority Complex Core Values and Ethnocentrism: Bedrock Cultural Bias Cultural Relativism: Differences, Not Deficiencies Multiculturalism: Recognition of Human Rights Interpersonal Miscommunication: Not Knowing the Rules Intercultural Communication Competence Become Mindful: Monitor Your Communication Become Acculturated: Strangers in a Strange Space Reduce Uncertainty: Egads, Nothing's the Same! Promote Convergence: Bringing Us Together Gender and Communication Masculine-Feminine Value Dimension: Rigidity Versus Flexibility The Gender Differences Hypothesis: Mars and Venus - Really? Social Support and Social Skills: Caring About and for Others Negotiating for Salaries: Do You Want a Million Dollars? Gender Similarities Hypothesis: united States and Canada Explaining Gender Differences: No Consensus Styles Perspectives: Status Versus Connection Dominance Perspective: Unequal Power Deficiencies Perspective: Communication Inadequacies Communication Competence and Gender Don't Magnify Gender Differences Embrace the Value of Many Perspectives Summary Quizzes Without Consequences Film School Case Studies CHAPTER 4. LANGUAGE The Nature of Language Structure: Saying by the Rules Phonology: Patterns of Sound Morphology: Transforming Phonemes into Meaningful Units Syntax: Word-Order Rules Semantics: Rules of Meaning Productivity: inventing World and Expressing Thoughts Displacement: Beyond the Here and Now Self-Reflexiveness: The Language or Language The Abstracting Process Sense Experience: Approximating Our Physical World Description: Reporting the Approximation Inference: Drawing Conclusions Judgement: Conclusions that Assign Value The Power of Language Language and Thinking: Related but Different Sapir-Whorf Hypothesis: Linguistic Imprisonment Labeling: The Name Game Framing: Influencing Choices Identity: Languages R Us Focus on Controversy: The Language of Texting: G9 Competent Language Use: Problems and Solutions Signal Reactions: Responding, Not Thinking Source of Signal reactions: Connotative Meaning Developing Communication Competence: Measuring Connotative Meaning Focus on Controversy: Verbal Taboos - A Question of Appropriateness Competence Signal Reactions: Developing Semantic Reactions Language of Abuse and Exclusion False Dichotomies: The Inaccuracy of Either-Or Framing Mislabeling: Inaccurate Descriptions Bias and Stigma: Distorting Perceptions Competence and Mislabeling: Operational Definitions Dead-Level Abstracting: Ineffective Sense Making Communication Competence and Dead-Level Abstracting: Three Ways Inferential Errors: Ineffective Guessing Developing Communication Competence: The uncritical Inference Test Jargon, Euphemisms, and Slang: Promoting Misunderstanding Jargon: Verbal Shorthand Euphemisms: Linguistic Novocain Slang: Casual Language Summary Quizzes Without Consequences Film School Case Studies CHAPTER 5. NONVERBAL COMMUNICATION The Power of Nonverbal Communication General Overview: Powerful, But Do Not Overstate Culture and Nonverbal Communication: Some Challenges Distinctions Between Verbal and Nonverbal Communication Number of Channels: Single-Versus Multichanneled Developing Communication Competence: nonverbal Communication Test Degree of Ambiguity: No "Reading a Person Like a Book" Discrete Versus Continuous: Stop and Go Interconnectedness of Verbal and Nonverbal Communication Repetition: Same Message, Different Channels Accentuation: intensifying Verbal Messages Substitution: no Words Necessary Regulation: Conversational Traffic Cop Contradiction: Mixed Messages Types of Nonverbal Communication Physical Appearance: Looks Matter Physical Attractiveness: The Beauty Bias Body Shape and Size: Universal Standards of Attractiveness Body Adornments: Tattoos and Taboos Clothing: Not Just for Warmth Hair: Styling Facial Communication: your Personal Billboard Eyes: Your Personal Windows Facial Expressions: The Look of Emotions Gestural Communication: Bodies in Motion Touch Communication: Hands-On Experience Significance of Touch: Life Changing Types of Touch: Function, Usage, and Intensity Touch Taboos: Keeping Your Hands to Yourself Competence and Touch: Some Suggestions Voice Communication: How You Sound Speech Communication: Distance and Territoriality Distance: Defining Relationships Territoriality: Defending Your Space Environment: Creating Atmosphere Focus on Controversy: Gated Communities - Fortress America Communicating Competently with Nonverbal Codes Monitor Nonverbal Communication Resist Jumping to Conclusions Observe Multiple Nonverbal Cues Recognize Cultural Differences Strive for Consistency Summary Quizzes Without Consequences Film School Case Studies CHAPTER 6. LISTENING TO OTHERS Significance of Listening The Listening Process Comprehending: Discriminating for Understanding Comprehending Phonemes: Discriminating Speech Sounds Comprehending Words: Some Challenges Retaining: Memories Fallibility of Memory: You Can't Retain Everything Benefits of Forgetting: Curse of the Infallible Memory Why You Forget: Inattention, Meaninglessness, and De-motivation Responding: Providing Feedback Competent Informal Listening Information Overload: Too Much of a Good Thing Shift Response: Conversational Narcissism Competitive Interrupting: Dominating Conversations Glazing Over: The Wandering Mind Pseudolistening: Faking It Ambushed: Biased Listening Active Listening: Focused Attention Developing Communication Competence: Focused Attention Competent Critical Listening Skepticism, True Belief, and Cynicism: Differences The Process of True Believing: Uncritical Listening Confirmation Bias: Searching for Support Rationalization of Disconfirmation: Clinging to Falsehoods Shifting the Burden of Proof: Whose Obligation Is It? The Skepticism Process: Exercising Competent Critical Listening Possibility: Could Happen, but Don't Bet on It Plausibility: Making a Logical Case Probability: Likelihood of Events Certainty: Without Exception Self-Correction: Progressing by Mistake Competent Emphatic Listening Response Styles: Initial Response Patterns Evaluative Response: Making Judgments Advising Response: Telling Others How to Act Interpreting Response: Explaining Meaning Content-Only Response: Ignoring Feelings Probing Response: Asking Questions Supporting Response: Bolstering Others Understanding Response: Paraphrasing and Perception Checking Response Styles and Empathetic Listening: Making Choices Empathetic Response Styles: Probing, Supporting, and Understanding Nonempathic Responses: Evaluating, Advising, Interpreting, and Content-Only Developing Communication Competence: Distinguishing Listening Responses Choosing Competent Response Styles: Frequency, Timing, and Solicitation Summary Quizzes Without Consequences Film School Case Studies PART 2: INTERPERSONAL COMMUNICATION CHAPTER 7. POWER Definition of Power The Nature of Power: No Powerless People Forms of Power: Dominance, Prevention, and Empowerment Power Struggles and Power Sharing: A Comparison Communication Indicators of Power General Indicators: Defining, Following, Opposing, and Inhibiting Verbal indicators: Language Choices Powerful and Powerless Language: Communicating Status Gender and Cultural Influences: Powerful Language Differences Nonverbal indicators: Silent Exercise of Power Power Resources Information: Scarce and Restricted Expertise: Information Plus Know-How Legitimate Authority: You Will Obey Rewards and Punishments: Pleasure and Pain Personal Qualities: A Powerful Persona Problems of Power Imbalance Power Sharing: Key to Relationship Success or Failure Relationship Aggression: Battle for Dominance Aggression Types: Direct and Indirect Solutions: The Communication Link Focus on Controversy: Gender and Relationship Aggression - A White-Hot Debate Verbal and Nonverbal Abuse: Expressing Contempt Sexual Harassment: When "Flirting" is Hurting Commonplace Difficulties: Lighter Side Competent Communication and Balancing Power Dominance-Prevention: Competitive Power Balancing Coalition Formation: Pooling Power Defiance: Digging in Your Heels Resistance: Dragging Your Feet Empowerment: Exercising Positive Power Developing Assertiveness: Neither Doormat nor Boot Wiper Developing Communication Competence: Assertiveness Self-Assessment Questionnaire Increasing Personal Power Resources: Expanding Choices Employing Cooperative Argumentation: deliberations, Not Combat Summary Quizzes Without Consequences Film School Case Studies CHAPTER 8. MAKING RELATIONSHIPS WORK Main Reasons for Forming Relationships Need to Belong: Like Food and Water Interpersonal Attraction: What Draws Us Together Rewards: Exchange Theory Forming Close Relationships Intimacy and Love: Romantic Partners and Friends Relationship Development: Coming-Together Phases Developing Communication Competence: Recognizing Flirting Signals Relationship Deterioration: Coming-Apart Phases Sustaining Relationships: Lovers, Friends, Relatives, and Coworkers Connecting Bids: Keeping Us Together Emphasize Supportive Communication: How to Talk to Others Developing Communication Competence: Reactions to Defensive and Supportive Communication Defuse Defensiveness: When a Cooperative Climate Isn't Enough Address Relationship Deterioration: Beyond Sustaining Cross-Sex Friendships: Sustaining with Complications Technology and Competent Interpersonal Relationships Social Contact: Pros and Cons Focus on Controversy: Addiction to Technology Developing Communication Competence: Cell Phone Etiquette for the Competent Communicator Online Romance: Cyberlove Conflict: Electronic Flame Throwing Developing Communication Competence: Netiquette Intercultural Relationships and Communication Competence Intercultural Friendships: Additional Challenges Intercultural Romance: Tougher Than Friendships Summary Quizzes Without Consequences Film School Case Studies CHAPTER 9. INTERPERSONAL CONFLICT MANAGEMENT Definition of Conflict General Definition: Essential Elements Types of Conflict: It's Not All Bad Relationship Dialectics Dialectics Within Relationships: Pushing Us/Pulling Us Dialectics with Outsiders: Us and Them Addressing Dialectics: Not a Balancing Act Focus on Controversy: Ethical Conundrum: Is Honesty Always the Best Policy? Communication Styles of Conflict Management Collaborating: Looking for Win-Win Solutions Accommodating: Yielding to Others Compromising: Halving the Loaf Avoiding: Ignoring Conflict Competing: Power-Forcing Managing Conflict Competently Styles in Action: Smooth Sailing to White-Water Rafting Culture and Conflict: Different Styles Transforming Competing into Collaborating: Cooperation Revisited Styles and Partner Abuse: Addressing Aggression Anger Management: Controlling the Beast Within Workplace Bullying: Conflict and Anger Meet Forgiveness: Healing Conflict's Wounds Summary Quizzes Without Consequences Film School Case Studies PART 3: GROUP COMMUNICATION CHAPTER 10. THE ANATOMY OF SMALL GROUPS The Structure of Small Groups Definitions: Setting the Scope Group Size: Influencing Structure Task and Social Dimensions: Productivity and Cohesiveness Norms: Rules Governing Group Behavior Roles: Expected Patterns of Behavior Developing Communication Competence: Playing by the Roles: A Self-Assessment Leadership Defining Leadership: A Process of Influence Leader Emergence: A Process of Elimination Focus on Controversy: Gender and Ethnicity: Glass Ceiling or Glass Cliff? Competent Leadership: Evolving Perspectives Developing Communication Competence: What is your Leadership Style Preference? Summary Quizzes Without Consequences Film School Case Studies CHAPTER 11. CREATING EFFECTIVE GROUPS Why Groups Succeed and Fail Synergy: Creating Group Genius Challenges That Can Impede Group Genius Developing Communication Competence: Are You a Difficult Group Member? Developing Communication Competence: Social Loafing: A Self-Assessment Avoid Groupthink: Preventing Decisions Beyond Bad Developing Competent Group Decision Making and Problem Solving Structure Decision Making: Using the Standard Agenda Employ Decision-Making Rules Competently: Making Choices Developing Communication Competence: How to Achieve a Consensus Manage Meetings Effectively: Stop Wasting Time Developing Communication Competence: A Sample Agenda for Group Meetings Enhance Creative Problem Solving: Becoming Unstuck Teambuilding and Teamwork Defining a Team: Not Just a Small Group Establishing Team Goals: An Important First Step Developing a Team Identity: Who Are You? Designating Clear Team Roles: Avoid Duplication Virtual Groups and Teams Summary Quizzes Without Consequences Film School Case Studies PART 4: PUBLIC SPEAKING CHAPTER 12. PREPARING AND PRESENTING YOUR FIRST SPEECH Addressing Speech Anxiety Pervasiveness: You're Not Alone Symptoms: Fight-or-Flight Response Causes: Dysfunctional Anxiety Strategies: Managing Anxiety Audience Analysis Types of Audiences: The Five Cs Audience Composition: Making Inferences Topic Choice and Analysis Potential Topics: Important Choice Appropriateness of Topic: Blending Topic and Audience Narrowing the Topic: Recognizing Constraints Researching the Topic The Internet: First Stop Libraries: Bricks-and-Mortar Research Focus on Controversy: Wikipedia: Credible Scholarship or Mob Rule? Interviewing: Questioning Experts Competent Outlining and Organizing Effective Outlining: Making Sense Effective Organization: Creating Patterns Developing Communication Competence: A Student Outline: Rough Draft and Revision Developing Communication Competence: Examples of Signposts and Transitions Competent Delivery of Speeches Methods of Delivery: The Big Four Developing Competent Delivery Summary Quizzes Without Consequences Film School Case Studies TED Talks and YouTube Links CHAPTER 13. BUILDING BETTER SPEECHES Gaining and Maintaining Attention Attention Strategies: Involuntary Triggers Effective Introductions and Conclusions Objectives for Competent Introductions Objectives for Competent Conclusions Developing Supporting Materials Examples: Various Types and Effectiveness Statistics: Quantifying Your Points Evaluating Supporting Materials: Criteria Competent Style of Presentation: A Signature Event Oral Versus Written Style: An Essay Is Not a Speech Standards of Competent Oral Style: The Language of a Speech Summary Quizzes Without Consequences Film School Case Studies TED Talks and YouTube Links CHAPTER 14. INFORMATIVE SPEAKING Distinguishing Informative from Persuasive Speaking Noncontroversial Information: Staying Neutral Precursor to Persuasion: No Call to Action Types of Informative Speeches Reports: Facts in Brief Explanations: Deeper Understanding Demonstrations: Acting Out Narratives: Storytelling Comparisons: Pros and Cons Guidelines for Competent Informative Speaking Inform: Tell Us What We Don't Know Adapt: Audience Analysis Clarify Key Terms: Definitions Supporting Materials Revisited: Additional Advice Avoid Information Overload: Don't Drown in Data Tell Your Story Well: Narrative Tips Developing Communication Competence: Outline and Text of an Informative Speech Visual Aids Types: Benefits and Drawbacks Media: Simple to Complex Technology Focus on Controversy: PowerPoint: Lots of Power, Little Point? Guidelines: Aids, Not Distractions Summary Quizzes Without Consequences Film School Case Studies TED Talks and YouTube Links CHAPTER 15. PERSUASIVE SPEAKING Foundations of Persuasion Coercion Versus Persuasion: Choice Attitude-Behavior Consistency: Variables Goals of Persuasion Elaboration Likelihood Model: Mindful or Mindless Persuasion Culture and Persuasion: A Question of Values Persuasive Speaking Strategies Establish Identification: Connecting with Your Audience Build Credibility: Can We Believe You? Build Arguments: Persuasive Logic and Evidence Use Emotional Appeals: Beyond Logic Induce Cognitive Dissonance: Creating Tension Use the Contrast Effect: Minimize the Magnitude Use a Two-Sided Strategy: Refutation Developing Communication Competence: A Sample Outline and Persuasive Speech Summary Quizzes Without Consequences Film School Case Studies TED Talks and YouTube Links Appendix A: INTERVIEWING Appendix B: SPEECHES FOR SPECIAL OCCASIONS

    4 in stock

    £109.91

  • The Book Business What Everyone Needs to Know

    Oxford University Press The Book Business What Everyone Needs to Know

    Out of stock

    Book SynopsisTrade ReviewThere are at least a dozen books that distinguish themselves by offering a broad perspective on the undertaking. The starting point has to be Mike Shatzkin's (and [Robert] Riger's) The Book Business: What Everyone Needs to Know... It's intended to be breezy—'a succinct and insightful survey of the industry in an easy-to-read question-and-answer format.' It succeeds. * Publishers Weekly *Table of ContentsForeword Chapter 1: The Global Book BusinessChapter 2: From Idea to BookChapter 3: Bookselling, Marketing, and Sales: Getting the Book to the ReaderChapter 4: Some Publishing HistoryChapter 5: E-booksChapter 6: The Book Publishing Business ModelChapter 7: Bookselling in the 21st Century — Amazon.comChapter 8: Kids and YAChapter 9: AudiobooksChapter 10: The Future of Publishing

    Out of stock

    £10.99

  • Writing and Reporting for the Media Workbook

    Oxford University Press Inc Writing and Reporting for the Media Workbook

    3 in stock

    Book Synopsis.Trade Review"Writing and Reporting for the Media is a one-stop shop for instructors of beginning writing courses. It is filled with practical and clear examples that don't just tell students how to improve their copy, it shows them." - Roberta Kelly, Washington State University "The authors have done a stellar job presenting up-to-date technology and other changes in media while offering practical and theoretical instruction in the core basics of reporting and writing for the media. The text provides a solid basis for proficiency in media writing, as well as fostering students toward the goals of being articulate about media and engaged in that and the world around them. The book is a valuable resource to become a lifelong student of the media, not just a student in a class." - John Roche, Marist CollegeTable of ContentsPreface Section I The Tools of Journalism Chapter 1 Journalism Today Technology and Journalism Types of News Evolution of the News Business Journalism as a Profession Journalism Competencies The Modern Journalist Journalism Style AP Stylebook Journalism Terms Copy-Editing Copy Format The Writing Coach: The "N.E.R.D." Factor in Getting a Job Chapter 2 Selecting and Reporting the News News Characteristics and News Elements Timeliness Impact or Magnitude Prominence Proximity Unusualness Conflict Other Characteristics The Nature of the Medium and the Community Types of News The Concept of Objectivity What Is Not Newsworthy? Offensive Details Sensationalism Rumors Sexual Assault Names of Juveniles Trade Names The Importance of Accuracy Accuracy in Facts Accuracy in Names Accuracy Is a Priority Guest Columnist: Why I Stayed at a Small-Town Newspaper The Reporter's Guide to Accuracy Review Exercises Chapter 3 Newswriting Style Simplify Words, Sentences and Paragraphs Eliminate Unnecessary Words Quiz Remain Objective Respecting Diversity Racism Sexism Ageism Avoid Stereotyping Other Groups Additional Newswriting Considerations for Digital Media The Reporter's Guide to Newswriting Style Review Exercises Chapter 4 The Language of News The Effectiveness of Words Mastering Grammar Nouns Verbs Independent and Dependent Clauses Active and Passive Voice Appositives Common Grammatical Errors Run-on Sentences Comma Splice Agreement Errors "That"-"Which" Confusion "Who"-"Whom" Confusion Misplaced Modifiers Dangling Modifiers Personification Parallelism Syntax Spelling Punctuation Writing like a Pro Diction Be Precise Use Strong Verbs Problems to Avoid Overuse of Adjectives and Adverbs Clichés Slang Technical Language and Jargon Euphemisms Profanity Stating the Obvious First-Person References Negative Constructions Echo Gush Vague Time References Use of the Present Tense Avoid Excessive Punctuation The Writing Coach: Become a Power Lifter When Picking Verbs The Reporter's Guide to the Language of News Review Exercises Section II The Law and Ethics of Journalism Chapter 5 Libel, Privacy and Newsgathering Issues Libel The Elements of a Libel Suit Who Is a Public Official? Who Is a Public Figure? Major Defenses to Libel Suits Steps for Avoiding Libel Suits Privacy Intrusion Giving Publicity to Private Facts False Light Appropriation Newsgathering Issues Access to Nonjudicial Events and Records Access to Judicial Proceedings Confidentiality for Sources and Information Review Exercises Chapter 6 Ethics Codes of Ethics Ethical Decision Making Who and How Many? (Two Questions) What Is the Purpose of the Story? (Two Follow-Up Questions) Can I Explain My Decision? (Six Questions) The Potter Box News Media Credibility Considerations Ethics Issues Regarding Conduct Plagiarizing and Fabricating Information: Never Acceptable Finding Sources Recording Interviews: Audio Recorders and Video Cameras Eliminating Conflicts of Interest Maintaining Objectivity Interviewing Victims Respecting Privacy of Sources Avoiding Deceit: Posing and Misrepresentation Witnessing Crimes and Disasters Ethics Issues Regarding Content Avoiding Speculation: Get the Facts and Provide Accurate Context Using Visuals: Newsworthy or Sensational? Altering Images Deciding When to Name Names Covering Killers Reporting on Public Figures and Celebrities Reporting Rumors and Speculation Reporting on Terrorism Publishing Ads The Writing Coach: Journalists Should Understand: Victims Face Wall of Grief Review Exercises Section III The Basic Skills of Journalism Chapter 7 Basic News Leads Prewriting Identifying the Central Point Story Outlines Planning the Digital Story The Summary News Lead Sentence Structure in Leads Guidelines for Writing Effective Leads Be Concise Be Specific Use Strong, Active Verbs Emphasize the Magnitude of the Story Stress the Unusual Localize and Update Be Objective and Attribute Opinions Strive for Simplicity Some Common Errors Beginning with the Attribution Minimizing the News Using Agenda Leads Using Label Leads Listing Details Stating the Obvious Reporting the Negative Exaggerating Distorting the Story Following All the Rules Forgetting Your Audience Using the First Draft The Writing Coach: Oh Where, Oh Where Does the Time Element Go? The Reporter's Guide to Writing Leads Review Exercises Chapter 8 Alternative Leads Criticisms Types of Alternative Leads "Buried" or "Delayed" Leads Multiparagraph Leads Quotation Leads Question Leads Suspenseful Leads Descriptive Leads Shockers: Leads with a Twist Ironic Leads Direct-Address Leads Words Used in Unusual Ways Other Unusual Leads The Reporter's Guide to Writing Alternative Leads Review Exercises Chapter 9 The Body of a News Story The Inverted-Pyramid Style Organizing the Information Writing the Second Paragraph Ending the Story Complex Stories The Hourglass Style The Focus Style The Narrative Style Using Transitions Explain the Unfamiliar The Importance of Examples The Use of Description The Need to Be Fair The Final Step: Edit Your Story The Writing Coach: How to Find the Right Endings to Stories The Reporter's Guide to Writing News Stories Review Exercises Chapter 10 Quotations and Attribution Quotations When to Use Direct Quotations When to Use Indirect Quotations When to Use Partial Quotations When Sources Seek Quote Approval Blending Quotations and Narrative Explaining Quotations To Change or Not to Change Quotations Deleting Profanities Editorialization Attribution The Purpose of Attribution Statements That Require Attribution Guidelines for the Placement and Frequency of Attribution Direct Quotations Partial Quotations Indirect Quotations Word Choice in Attributing Statements Identifying Sources The Writing Coach: Do You Use Said Enough? The Reporter's Guide to Quotations and Attribution Review Exercises Chapter 11 Interviewing Preparing for the Interview Selecting Interview Sources How Many Sources Are Enough? Researching Sources and Topics Preparing Questions for the Interview Conducting the Interview Selecting a Location Organizing the Questions Dealing with Reluctant Sources and Asking Tough Questions Special Situations Taking Notes Recording Interviews Final Thoughts Writing the Interview Story Guest Columnist: Interviewing Three People about a Deadly Accident The Reporter's Guide to Interviewing Review Exercises Chapter 12 Feature Stories Finding Story Ideas and Gathering Information Parts of Feature Stories The Lead of a Feature Story The Body of a Feature Story The Ending of a Feature Story Types of Feature Stories Profiles or Personality Features Historical Features Adventure Features Seasonal Features Explanatory Features How-To-Do-It Features Occupation or Hobby Features Behind-the-Scenes Features Participatory Features Other Types of Feature Stories The Reporter's Guide to Features Review Exercises Chapter 13 Writing for Broadcast News The Broadcast News Story Leads The Hard Lead The Soft Lead The Throwaway Lead The Umbrella Lead The Body of a Story Updating Broadcast News Stories Guidelines for Copy Preparation Formatting Copy Editing Copy Timing Copy Reviewing Copy Story Length Story Script Using Audio Using Video Sources for Broadcast News News Services Newspapers, Online News and Broadcast News Sources Public Relations News Releases People Broadcast Interviews Writing the Broadcast Story Writing for the Audience Writing for Your Announcer Being a Broadcast Journalist The Reporter's Guide to Broadcast News Writing Style Review Exercises Chapter 14 Visual Journalism The Roots of Visual Journalism Visual Journalism Today Ethics of Visual Journalism The Digital News Package Capturing Photographs Capturing Video Creating Good Video Capturing Audio Required Technology Digital Video Recorder Digital Camera Digital Audio Recorder The Reporter's Guide to Visual Journalism Review Exercises Section IV Applying the Skills of Journalism Chapter 15 Speeches and Meetings Advance Stories Covering the Speech of Meeting Follow Stories Organizing Speech or Meeting Stories Writing Effective Leads Writing Transitions Remember Your Audience Check Facts Adding Color Report What You Hear Describe What You See The Writing Coach: The Expectations of Public Officials towardJournalists The Reporter's Guide to Reporting Speeches and Meetings Review Exercises Chapter 16 Brights, Follow-Ups, Roundups, Sidebars and Obituaries Brights Follow-Ups Roundups Sidebars Obituaries Writing the Biographical Obituary Writing the Feature Obituary The Reporter's Guide to Writing Brights, Follow-Ups, Roundups, Sidebars and Obituaries Review Exercises Chapter 17 Public Affairs Reporting Crime and Accidents Police Sources Key Police Documents Respecting Victims Writing the Crime or Accident Story Words and Phrases to Avoid Local Government City and County Governments School Districts Courts General Information about the Court System Criminal Cases Civil Cases Guest Columnist: Developing Sources on the Police Beat Guest Columnist: Journalists Deliver the Information the Public Needs The Reporter's Guide to Public Affairs Reporting Review Exercises Chapter 18 Introduction to Investigative Reporting What Is Investigative Reporting? Whom and What to Investigate Developing an Investigative Story The Story Idea Resources Planning the Story Gathering Documents Developing Sources The Investigative Interview Writing the Investigative Story Using Technology in Investigative Reporting Using Computers to Get Answers Using Social Media Using Statistics Ethical Issues in Investigative Reporting Guest Columnist: Developing Investigative Story Ideas The Reporter's Guide to Investigative Reporting Review Exercises Chapter 19 Journalism and Public Relations What Is PR? PR Agencies Corporate, Nonprofit and Government PR Working with News Media Advance Stories Event Stories Features Discoveries and Results Tips for Effective News Releases List a Contact Person and a Follow-Up Send the Release on Time Use Journalism's Five W's Write Well Localize Information Provide Visuals Provide Links From the Journalist's Perspective: Working with Press Releases The No. 1 Problem: Lack of Newsworthiness Limited Interest Contrived Events Rewriting for Newsworthiness Rewriting for Wordiness The No. 2 Problem: Lack of Objectivity Advertisements Eliminating Laudatory Adjectives and Puffery Telling the Public What to Do Other Problems with News Releases Stating the Obvious Absence of Solid Facts One-Sided Stories The Reporter's Guide to Public Relations Review Exercises Appendix A City Directory Appendix B Summary of AP Style Appendix C Rules for Forming Possessives Appendix D Answer Key Credit Lines Index

    3 in stock

    £36.09

  • Communication Research Methods

    Oxford University Press Communication Research Methods

    Book SynopsisTrade Review"Communication Research Methods effectively balances how to understand research with how to conduct research. Its most compelling feature is its explanatory power: it makes research understandable to an audience that may not go on to graduate school or higher-level research."--Sandra L. French, Radford University "This is the only textbook in the field that provides a general survey of research methods through a commonsense foregrounding of qualitative research."--Jay Brower, Western Connecticut State University "Communication Research Methods provides a very detailed historical explanation of the development and current use of various communication research methodologies."--Richard C. Emanuel, Alabama State UniversityTable of ContentsPart 1. The What and Why of Communication Research 1. Introduction to Communication Research 2. Three Paradigms of Knowing 3. Ethics and Research Part 2. How to Explain and Predict Communication 4. Making Arguments for Association and Causality 5. Measuring and Designing Quantitative Social Science Research 6. Experimental Research: Predicting Causes and Effects 7. Survey Research: Explaining and Predicting Attitudes and Behaviors 8. Content Analysis: Explaining and Interpreting Message Categories 9. Analyzing and Interpreting Quantitative Data 10. Conversation Analysis: Explaining Talk's Structure and Function Part 3. How to Interpret, Evaluate and Reform Communication11. Making Arguments for Multiple Plausible Realities 12. Interviews and Focus Groups: Interpreting Guided Responses 13. Ethnography: Interpreting and Evaluating Cultural Communication 14. Discourse Analysis: Interpreting & Evaluating Language-in-Use 15. Rhetorical Criticism: How to Interpret Persuasive Texts and Artifacts 16. Critical Studies: Evaluating and Reforming Ideologies

    £124.19

  • Transcendent Parenting

    Oxford University Press Transcendent Parenting

    Out of stock

    Book SynopsisWhether members of the family are headed to school or work, smartphones accompany family members throughout the day. The growing sophistication of mobile communication has unleashed a proliferation of apps, channels, and platforms that link parents to their children and the key institutions in their lives. While parents may feel empowered by their ability to provide their children assistance with a click on their smartphone, they may also feel pressured and overwhelmed by this need to always be on call for their children. This book focuses on the phenomenon of transcendent parenting, where parents actively use technology to go beyond traditional, physical practices of parenting. In drawing on the experiences of intensely digitally-connected families in Singapore to tell a global story, Sun Sun Lim argues how transcendent parenting can embody and convey, intentionally or not, the parenting priorities in these households. Chapters outline how parents exploit mobile connectivity to transcTrade ReviewAs the world hurtles ever further into an era of perpetual contact with media, Lim offers a fluent and well-informed analysis of the multiple effects of mobile technology on parent-child relationships. She dexterously examines a rich array of parent-child realities across varying social classes and cultures. * James E. Katz, Ph.D, Boston University *Sun Sun Lim's social analysis is robust, insightful, and important for anyone studying any field related to mobile communication. * Sonia Livingstone, London School of Economics and Political Science *With richly detailed stories of parental concerns about mobile media and the strategies they embrace to address them, this volume will be of great interest to parents, educators, and everyone who cares about children and contemporary family life in a digital age. * Lynn Schofield Clark, Ph.D, University of Denver *Table of ContentsAcknowledgements 1. Transcendent Parenting and the Media Rich Household 2. Parenting Trends Today 3. At Home 4. At School 5. Out and About 6. At Play 7. Mobile Communication and Transcendent Parenting Appendix Bibliography Index

    Out of stock

    £24.69

  • Public Relations and Neoliberalism The Language

    Oxford University Press Inc Public Relations and Neoliberalism The Language

    Out of stock

    Book SynopsisTrade ReviewKristin Demetrious puts center-stage the role of public relations as a key actor in the construction of neoliberal dominance. Her broad sweep of neoliberal formations, from the founding of the Mont Pelerin Society in 1947, through to the contemporary political moment, provides a fascinating background for understanding the intersection of public relations and this pervasive ideology, particularly in the global North and West of the world. Crucially, she demonstrates the importance of specific language practices and discursive interventions, created through public relations work, in the normalization of neoliberalism as a generalized context for our social, political, and economic lives. This is an important and unique contribution to critical public relations scholarship, revealing the power of the profession in contemporary society. * Professor Lee Edwards, London School of Economics and Political Science (LSE) *Kristin Demetrious is one of the few academics who, for years, has been offering us one of the most accurate views of what public relations is instead of what it should be. This book is not only her most exciting work, but also represents a turning point in the theoretical building of public relations linked to the practice of the profession. Demetrious buries critical theory and goes one step further, offering one of the first post-critical approaches to public relations to expand our understanding of the processes of domination, in which its practice plays a crucial role. * Professor Jordi Xifra, Professor at the Universitat Pompeu Fabra, Barcelona *This is a timely and well needed book for PR scholarship. In revisiting the development and history of neoliberal thought, Demetrious addresses the core of PR's mixed loyalties and ethical challenges. In doing so, Demetrious highlights and questions the many assumptions and practices taken for granted in PR: the dedication to serving clients and business, the focus on market and growth, and the concern with control (of message, narrative, image) rather than participation, inclusion, or collaboration. A very good read indeed! * Professor Ana Adi, Quadriga University of Applied Sciences, Berlin, Germany *For decades, critical public relations scholarship has been tinkering around the edges of its 'thick entwinement' with neoliberalism. In this book, Demetrious delivers a gloves-off polemic that examines the pervasive role of public relations in the neoliberal world, driving forward confronting, often provocative discussions about language, power, hegemony, and inequality. She faces two seismic issues of our time-climate change and the human rights of refugees and asylum seekers-challenging those in public relations to take ownership for their part. This book has a crucial place in interdisciplinary learning-from communication to economics to politics-unpacking the role played by powerful industries which use communication to create dominant and life-changing versions of social and political reality. * Jane Johnston, Director of Communication Studies, University of Queensland *Demetrious shows the symbiotic relationship between public relations and the neoliberal project. Opposing civil society and a deliberative public sphere, PR firms and neoliberal institutions have created a discourse based in manipulative narratives that simplify and impoverish public debate. This effort serves to limit the social imaginary and our ability to shape collective action. Her analysis points the way toward moving beyond our current distorted public dialogue. * Robert Brulle, Brown University *Kristin Demetrious has written a brilliant, disturbing, and highly readable treatise on the role that public relations language plays in championing the neo-liberal free market capitalist agenda and how, in doing so, it has limited our collective imagination and ability to think and debate about alternative ways of being and organizing society. I urge anyone with an interest in communication, politics and, indeed, our fragile future, to read this book. * C. Kay Weaver, University of Colorado, Boulder *This book is a tour de force. Building on her previous work, Demetrious brings us a beautifully written study of the pernicious and pervasive contribution public relations has made to shaping the world riven by inequality and teetering on the brink of ecological disaster. Her approach is perhaps best described as a Foucauldian history of public communication as the key site of neoliberal discourse. She tracks her prey patiently, skillfully and with great insight across a range of political events, business and communicative practices. A must read for students of public relations and public communication. * Dr. Magda Pieczka, Reader, Queen Margaret University, Edinburgh *Kristin Demetrious explores her thesis through a broad scope analysis of neoliberalism; human-induced climate change; human rights of relocation to nation-states; and the very notion of public debate itself. This major text tackles public relations from discursive and humanitarian perspectives that challenge the status quo and stretches our imaginations as to where public relations studies may go in the future.. * Jacquie L'Etang, Honorary Professor, University of Stirling, Scotland and Co-editor of Public Relations Inquiry *This read may better suit undergraduate readers in later stages of their academic careers. Overall, Public Relations and Neoliberalism will fare well as a required or highly recommended read for those studying and/or interested in working in public relations. * Choice *Table of ContentsAcknowledgments Introduction Ch. 1 The Promise of Prosperity: Transplanting the 'New Realities' Ch. 2 Communicating the 'Practical Faith': The Historical Neoliberal and PR Nexus Ch. 3 'We Need a New Narrative': Neoliberalism and PR Language Practice Ch. 4 Happiness, Plastic Truth, and the Story of Climate Ch. 5 'Borderlands': PR and the Broken Moorings of Language Ch. 6 Airborne: PR, Plasticity and Pandemic Politics References Index

    Out of stock

    £44.72

  • The Fifth Estate The Power Shift of the Digital

    Oxford University Press Inc The Fifth Estate The Power Shift of the Digital

    1 in stock

    Book SynopsisTrade ReviewThis is the most important book by Dutton, a leading scholar on the social dimensions of network technologies. It shows the reconfiguration of power in a multimodal digital communication environment. Essential reading for students, researchers, business leaders, and policymakers. * Manuel Castells, Wallis Annenberg Chair of Communication Technology and Society, University of Southern California *Scholars have spent two decades trying to understand the internet's potential to transform societies. This compelling work, replete with rich examples, moves beyond narrow analysis of individuals, institutions, and innovations to argue for the emergence of a Fifth Estate through which networked individuals capitalize on digital tools to hold those in power to account. Only by understanding this potential can we make best use of it, meaning, ideally, everyone should read this book. * Victoria Nash, Director of the Oxford Internet Institute, University of Oxford *The concept of the Fifth Estate is simple but profound in its implications. In tracing the empowerment of interconnected individuals, Dutton restores lost optimism about the democratic potential of digital media. He provides a balanced analysis of societal trends, individual actions, and alarmist counter-restrictions by established institutions. Dutton's broad perspectives, gems of examples, and clear prose add up to a significant book whose central concept will leave its mark. * Eli Noam, Director of the Columbia Institute for Tele-Information, Columbia University *Recommended. Graduate students, faculty, and professionals. * Choice *Table of ContentsList of Figures List of Tables List of Boxes Preface Acknowledgments List of Abbreviations and Acronyms Introduction: Reconfiguring Informational and Communicative Power Part I. The Foundations of the Fifth Estate 1. The Idea and Evidence of a Fifth Estate 2. Fifth Estate Theories of Distributed and Network Power Part II. Fifth Estate Strategies 3. Searching 4. Originating 5. Networking 6. Collaborating 7. Leaking Part III. Shaping the Future of the Fifth Estate 8. A Network Power Shift for Democracy and Society 9. Threats to the Fifth Estate 10. The Future of the Fifth Estate Notes Bibliography Index

    1 in stock

    £18.99

  • The Ethnomethodology Program Legacies and

    Oxford University Press Inc The Ethnomethodology Program Legacies and

    1 in stock

    Book SynopsisTable of ContentsChapter One: Introduction: Garfinkel and the Ethnomethodology Movement John Heritage and Douglas W. Maynard SECTION ONE: ANTECEDENTS AND THEORY Chapter Two: A Comparison of Decisions Made on Four 'Pre-Theoretical' Problems by Talcott Parsons and Alfred Schuetz Harold Garfinkel Chapter Three: Harold Garfinkel's Focus on Racism, Inequality and Social Justice: The Early Years 1939-1952 Anne W. Rawls Chapter Four: Garfinkel's Studies of Work Michael E. Lynch SECTION 2: EMPIRICAL IMPACT Chapter Five: Ways of Working: An Introduction to the Study of Naturally Organized Ordinary Activities Harold Garfinkel Chapter Six: Rules and Their Enforcement "For Another First Time": Policing the Sidewalk Geoffrey Raymond, Lillian Jungleib, Don Zimmerman, and Nikki Jones Chapter Seven: The Co-Operative, Transformative Organization of Human Action and Knowledge Charles Goodwin Chapter Eight: Sex and the Sociological Dope: Garfinkel's Intervention into the Emerging Disciplines of Sex/Gender Kristen Schilt Chapter Nine: Garfinkel, Social Problems, and Deviance: Reflections on the Values of Ethnomethodology Darin Weinberg Chapter Ten: Ethnomethodology and Conversation Analysis: Mutual Influences Steven Clayman, John Heritage, and Douglas W. Maynard SECTION 3: GROWTH POINTS Chapter Eleven: The Situated and Methodic Production of Accountable Action: The Challenges of Multimodality Lorenza Mondada Chapter Twelve: Recovering the Work of a Discovering Science with a Video Camera in Hand: The Electronically Probed/Visually Discovered Spectrum Philippe Sormani Chapter Thirteen: Research with Numbers Michael Mair, Christian Greiffenhagen, and Wes Sharrock Chapter Fourteen: The Sherlock Experiment Eric Livingston and John Heritage Chapter Fifteen: Technology in Action Christian Heath and Paul Luff Chapter Sixteen: Occam's Razor and the Challenges of Generalization in Ethnomethodology Iddo Tavory Chapter Seventeen: Ethnomethodology and Atypical Interaction: The Case of Autism Douglas W. Maynard and Jason J. Turowetz Index

    1 in stock

    £40.99

  • Outside the Bubble

    Oxford University Press Inc Outside the Bubble

    1 in stock

    Book SynopsisMuch time has been spent over the past decade debating whether social media contribute to democracy. Drawing on an original study of internet users across nine Western democracies, Outside the Bubble offers an unprecedented look at the effects of social media on democratic participation. This book argues that social media do indeed increase political participation in both online and face-to-face activities--and that they expand political equality across Western democracies. In fact, Cristian Vaccari and Augusto Valeriani find that, for the most part, social media do not constitute echo chambers or filter bubbles as most users see a mixture of political content they agree and disagree with. Various political experiences on social media have positive implications for participation and active political involvement: social media allow citizens to encounter clearly identifiable political viewpoints, facilitate accidental exposure to political news, and enable political actors and ordinary cTrade ReviewCombined with cataloging the fallacies that undergird most research about social media and political participation, this book illustrates the many ways people use social media and the still--manifesting implications of those uses. * C. Barker, Bradley University, CHOICE *Vaccari and Valeriani move beyond the mass media era variables that persist in the literature on political participation, employing concepts and measures appropriate to the digital media era. In this insightful book, they also dispense with one of the least helpful digital era ideas, the 'echo chamber.' They offer comprehensive data about behavior informed by a theoretically rich understanding of institutions, party systems, and mass media. This is a fantastic addition to our understanding of contemporary political behavior. * Bruce Bimber, University of California, Santa Barbara *The definitive book on social media and political participation. In their comprehensive and accessible book, Vaccari and Valeriani provide needed context, nuance, and richness to the questions of who is politically mobilized by social media, how are they mobilized, and under what circumstances. A welcome addition to any bookshelf. * Leticia Bode, Georgetown University *Using nine-country survey data, Vaccari and Valeriani tackle the big questions about social media and democracy. Are there echo chambers among social media users? What are the impacts of accidental or incidental exposure on patterns of citizen's participation? What do these findings mean for election campaigns? This book is a must read for those interested in evidence-based discussions about the role of social media in democracy. * Shelley Boulianne, MacEwan University *This book offers a rich and remarkable analysis of how social media intersect with political participation. By highlighting diverging dynamics across nine Western democracies, the authors force us to reconsider common but simplistic assumptions: that social media create echo chambers and filter bubbles, poison political debate and democratic engagement, and enable the rise of populist and illiberal demagogues. Instead, reality is considerably more complex, and all the more interesting for it—much like this book. * Axel Bruns, Queensland University of Technology *Do the affordances of social media facilitate political participation and if so, for what types of citizens and in what contexts? Drawing on original surveys from nine diverse Western democracies, Vaccari and Valeriani provide theory driven and empirically supported answers to these questions. Their findings are important, compelling, and reason for hope. * Michael X. Delli Carpini, University of Pennsylvania *Table of ContentsIntroduction Chapter 1: Why Social Media Matter Chapter 2: Political Participation in the Digital Age Chapter 3: Of Arguments, Accidents, and Asks: How and Why Political Experiences Occur on Social Media Chapter 4: Do Social Media Matter? Direct Effects of Agreement, Accidental Exposure, and Electoral Mobilization on Political Participation Chapter 5: Picking Winners or Helping Losers? Social Media and Political Equality Chapter 6: Does Context Matter? Political Experiences on Social Media in Comparative Perspective Conclusions References

    1 in stock

    £100.23

  • Quantitative Research Methods for Communication

    Oxford University Press Inc Quantitative Research Methods for Communication

    Out of stock

    Book SynopsisQuantitative Research Methods for Communication: A Hands-On Approach is a relevant and accessible guide to quantitative research. In clear, straightforward language, the authors encourage students to take an active, hands-on role in the learning process, giving them the tools they need to locate, conduct, collect and present their research. The authors use real communication studies and data sets to make communication research come alive for students. Students are not only introduced to new skills but also given the opportunity to immediately apply these skills in research scenarios. The text integrates helpful features throughout, including chapter objectives, case studies, data sheets, and key terms.Trade ReviewThis is a rare text tightly focused on quantitative research in the communication discipline (as opposed to another social science or social science more generally). One of the most compelling features is that is includes its own communication-based original data set for students to practice working with and analyzing data. - Jo Anna Grant, California State University, San BernadinoThis book provides students of quantitative research a thorough look at the complex issues that influence the social scientific research process. - Laura Umphrey, North Arizona UniversityThe book is very readable and accessible. The examples and sidebars are colorful and keep things interesting. - Adam Thrasher, University of HoustonTable of ContentsBRIEF CONTENTS Preface CHAPTER 1 An Introduction to Communication Research CHAPTER 2 Empirical Research CHAPTER 3 Research Ethics CHAPTER 4 Searching for Previous Research and American Psychological Association Style CHAPTER 5 Research Structure and Literature Reviews CHAPTER 6 Variables CHAPTER 7 Measurement CHAPTER 8 Reliability and Validity CHAPTER 9 Survey Research CHAPTER 10 Content Analysis CHAPTER 11 Experimental Design CHAPTER 12 Sampling Methods CHAPTER 13 Hypothesis Testing CHAPTER 14 Descriptive Statistics CHAPTER 15 Chi-Square (?2) Test of Independence CHAPTER 16 Independent Samples t Tests CHAPTER 17 One-Way Analysis of Variance CHAPTER 18 Correlation CHAPTER 19 Regression CHAPTER 20 Presenting Research Appendix A Qualitative Research (Available online https://oup-arc.com/wrench) Appendix B Textbook Questionnaire (Available online: https://oup-arc.com/wrench) Appendix C Open-Source Statistical Software Alternatives (Available online: https://oup-arc.com/wrench) Appendix D Big Data (Available online: https://oup-arc.com/wrench) Appendix E Advanced Statistical Procedures (Available online: https://oup-arc.com/wrench) Glossary Index CONTENTS Preface CHAPTER 1 An Introduction to Communication Research The History of the Social Sciences The Nature of Communication Understanding the Book's Format Research Outside the Walls of Academia Conclusion CHAPTER 2 Empirical Research Ways of Knowing Epistemology Ordinary Versus Scientific Ways of Knowing The Scientific Approach to Communication Research Scientific Method Theories Describe the National Phenomenon Predict the Future Falsification Predictions/Hypotheses Observations Empirical Generalizations Conclusion Research Outside the Walls of Academia CHAPTER 3 Research Ethics Defining Ethics Good Means-Good End: Ethical Behavior Bad Means-Bad End: Unethical Behavior Bad Means-Good End: Machiavellian Ethic Good Means-Bad End: Subjective Ethic The Belmont Report's Effect on Research Ethics Informed Consent Principle of Beneficence Justice Institutional Review Boards Institutional Review Board Basics Informed Consent Institutional Review Board Processes Basic Institutional Review Board Functions Full-Board Review Specific Ethical Issues for Research Data Accuracy Data Sharing Duplicate Data Publication Post Hoc Hypothesis Revision Participant Identity Disclosures Authorship Credit Conflicts of Interest Plagiarism Source-Not-Cited Types of Plagiarism Source-Cited Types of Plagiarism Ethical Research Outside Academia Conclusion CHAPTER 4 Searching for Previous Research and American Psychological Association Style Step 1: Identifying the Topic Step 2: Clarifying the Research Question and Generating Key Terms Stating The Topic In The Form of a Research Question Identifying Key Terms and Synonymous Terms Step 3: Locating Sources of Information Types of Information Sources Locating Information Sources Handbooks and Subject Encyclopedias Electronic Databases The World Wide Web Evaluating Web Sources Step 4: Organizing and Evaluating Information Step 5: Citing Sources of Information Using the APA Format What Information Must Be Referenced? Citing Sources of Information Parenthetical Citations Quotations and Paraphrases APA Paper Formatting Creating a Title Page Creating an Abstract Creating the First Page Creating the Reference Page Conclusion CHAPTER 5 Research Structure and Literature Reviews The Abstract The Introduction Attention-Getter Using Statistics or Claims Posing a Rhetorical Question Using an Acknowledged Fact Using a Story or Illustration Quoting or Acknowledging a Source Link To Topic Significance of Topic Espousal of Credibility Thesis and Preview Literature Review Five Reasons for Literature Reviews Previous Research Chronological Cause and Effect Compare and Contrast Problem-Cause-Solution Psychological Categorical/Topical General to Specific Specific to General Known to Unknown Study Rationale Method Section Participants Apparatus Procedure Instrumentation Results Section Discussion Section The Conclusion Research Outside the Walls of Academia Reading and Critiquing Academic Literature Preparing a First Draft Step 1: Identify Your General Topic Step 2: Determine The Type of Study You Are Conducting Step 3: Determine What Variables You Will Examine Step 4: Search for Primary Sources Step 5: Obtain Full Text References Step 6: Look for Other References in Obtained Materials Step 7: Narrow Your List of References Step 8: Organize References by Major and Subtopics Step 9: Look for Gaps in Your References Step 10: Find References to Fill Gaps Step 11: Create a Literature Review Outline Step 12: Write Conclusion CHAPTER 6 Variables How Are Research Projects Developed? Variables: Units of Analysis Units of Analysis Aspects of Variables Variable Attributes Variable Values Understanding Relationships and Differences Relationships Differences Types of Variables Variable Levels Nominal Variables Ordinal Variables Interval Variables Likert Semantic Differential Staple's Scalogram Ratio Variables Communication Variables Nominal Variables Ordinal Variables Interval Variables Common Interval Variable Measures Communication Apprehension Ethnocentrism Humor Assessment Nonverbal Immediacy Sociocommunicative Orientation Willingness to Communicate Beliefs and Attitudes Ratio Variables Writing Up Scales Using APA Style Participants Procedures Instrumentation Conclusion CHAPTER 7 Measurement Numbers and Things Review of Measurement Levels Nominal Ordinal Interval Ratio A History of Measurement Likert Scales Semantic Differential Measuring Communication Personality Traits/States Beliefs and Attitudes Knowledge Developing Your Operationalization Conceptualization Operationalization Constructing Questions One Measure, Multiple Factors Measurement and Statistical Analysis Research Outside the Walls of Academia Conclusion CHAPTER 8 Reliability and Validity Reliability Scalar Reliability Test-Retest Reliability Alternate Forms Reliability Split-Half Reliability Cronbach's Alpha Reliability Computer Printouts of Cronbach's Alpha SPSS and Cronbach's Alpha APA Discussion Alpha Reliabilities From This Book Reliabilities In The Real World Improving Reliability of Measurement Validity Face or Content Validity Criterion Validity Predictive Concurrent Retrospective Construct or Factorial Validity Validity Threats Problems with Measurement Research Outside the Walls of Academia Conclusion CHAPTER 9 Survey Research When to Use a Survey Do You Know What You Want To Ask? Do You Really Need To Collect New Data? Do Your Participants Know Anything or Will They Even Tell You? Is Your Goal Generalizability? How to Conduct Survey Research Step 1: Picking Your Questions Nominal Level Questions Ordinal Level Questions Interval Level Questions Ratio Level Questions Open-Ended Questions Step 2: Creating Clear Instructions Step 3: Study Design Step 4: Data Processing and Analysis Step 5: Pilot Testing Use Actual Survey Population Members Anticipate Survey Context Test Parts of the Survey Determining a Pilot Sample Size Ask Questions after Someone Completes the Survey Disseminating Your Surveys Interviewing Face-to-Face Interviewing Telephone Interviewing Self-Administration Mass Administration Mailed Administration Internet Administration Advantages and Disadvantages of Self-Administered Surveying Problem Areas Associated with Survey Research Response Rate Unit Nonresponse Item Nonresponse Effects of Nonresponse Improving Response Rates Translating Surveys into Other Languages Semantic Equivalence Conceptual Equivalence Normative Equivalence Simple Direct Translation Modified Direct Translation Translation/Backtranslation Parallel Blind Technique Random Probe Using the Research Project Worksheet Question Design Setting Participants Specific Characteristics Recruitment Consent Variables Independent Variables Dependent Variables Hypotheses/Research Questions Statistical Testing Tentative Study Title Principal Researcher(s) Measurement Outside of Academia Conclusion CHAPTER 10 Content Analysis Conducting a Content Analysis Theory and Rationale Conceptualization Operationalization Coding Schemes Sampling Training and Pilot Reliability Introduction to Coding Book Sample Coding Coding of Initial Data Initial Reliability APA Write-Up Retraining Final Coding Final Reliability Tabulation And Reporting Conclusion CHAPTER 11 Experimental Design What Are Experiments and Why Do We Do Them? Rationale For Experimental Research Aspects Of Experimental Design Random Assignment Manipulation of the Independent Variable Measurement of the Dependent Variable Controlling an Experiment Conducting an Experiment Introducing the Experiment and Obtaining Consent Random Assignment Manipulate the Independent Variable Measure the Dependent Variable Debriefing Threats to Experimental Validity Historical Flaw Maturation Testing Flaw Regression To The Mean Selection Threat Attrition Common Experimental Designs Preexperimental Designs One-Shot Case Study One-Group Pretest Posttest Design Static Group Comparisons Quasi-Experimental Designs Pretest-Posttest Design Time Series Multiple Time Series Switching Replications Design True Experimental Designs Pretest-Posttest Design Two-Group Posttest-Only Design Randomized Switching Replications Design Solomon Four-Group Design Final Thoughts on Experiments Conclusion CHAPTER 12 Sampling Methods Why Use a Sample? Population Sample The Sampling Process Selecting a Sample Design Probability Sampling Simple Random Samples Stratified Random Samples Cluster Samples Systematic Samples Sampling Error Nonprobability Samples Convenience Samples Volunteer Samples Purposive Samples Quota Samples Network Sample Determining Sample Size Common Sense Sample Recruiting Ethical Recruitment Conclusion CHAPTER 13 Hypothesis Testing Hypotheses One-Tailed Hypotheses Two-Tailed Hypotheses Research Questions Directional Research Questions Nondirectional Research Questions Alternative and Null Hypotheses Hypothesis Testing Case Study Hypothesis Testing in the Case Study From Random Samples to a Whole Population Testing for Significance Step 1: Set the Probability Level Step 2: Conduct a Statistical Test Step 3: Comparing Calculated and Critical Values Testing for Power Effect Sizes Understanding Error The Confidence Interval Power Type I Error Type II Error Conclusion CHAPTER 14 Descriptive Statistics The Benefits of Statistics Descriptive Versus Inferential Statistics Measures of Central Tendency Mean Median Mode Frequency Distributions SPSS and Frequency Distributions Frequency Distributions and Charts Skewness and Kurtosis Measures of Variability Range Sum of Squares Variance Standard Deviation Dataset Variability Conclusion CHAPTER 15 Chi-Square (?2) Test of Independence Case Study Introduction Chi-Square Background Information Step-by-Step Approach to the Chi-Square Test of Independence Computer Printouts of the Chi-Square Test of Independence SPSS and Chi-Squares APA Write-Up Discussion of Findings Post Hoc APA Write-Up Biological Sex and Book Edition APA Write-Up Discussion of Brummans and Miller's Article Article Purpose Methodology Results Chi-Squares Outside Academia Conclusion CHAPTER 16 Independent Samples t Tests Case Study Introduction Independent Samples t Test Background Information Step-by-Step Approach to the Independent t Test Computer Printouts of the Independent t Test SPSS and t Tests APA Write-Up (SPSS) Discussion of Findings Biological Sex and Communication Apprehension APA Write-Up (SPSS) Discussion Calculating Effect Sizes Discussion of the Weber, Fornash, Corrigan, and Neupauer Article Article Purpose Methodology Results Paired t Tests t Tests Outside Academia Conclusion CHAPTER 17 One-Way Analysis of Variance Case Study Introduction One-Way ANOVA Background Information Step-by-Step Approach to the One-Way ANOVA Computer Printouts of the One-Way ANOVA SPSS and One-Way ANOVAs Multiple Comparison Tests APA Write-Up (Without Chart) APA Write-Up (With Chart) Discussion of Findings Political Affiliation and Humor Assessment APA Write-Up Discussion Discussion of the Boiarsky et al. Article Article Purpose Methodology Results One-way ANOVAs Outside Academia Conclusion CHAPTER 18 Correlation Correlation Background Information Types of Relationships Correlation Not Causation Correlation Assumptions Case Study Introduction Step-by-Step Approach to the Pearson Product-Moment Correlation Computer Printouts of the Pearson Product-Moment Correlation SPSS and Pearson Product-Moment Correlations APA Write-Up Discussion Relationships among CA, WTC, and Beliefs about Public Speaking APA Write-Up A Note About R Reading Large Correlation Tables Discussion of the Chesebro Article Article Purpose Methodology Results Discussion of the Punyanunt Article Article Purpose Methodology Results Correlations Outside Academia Conclusion CHAPTER 19 Regression Case Study Introduction Regression Background Information Step-by-Step Approach to a Linear Regression Computer Printouts of the Linear Regression SPSS and Simple Linear Regressions APA Write-Up Discussion Relationships between CA and Beliefs about Public Speaking APA Write-Up Understanding Multiple Linear Regressions APA Write-Up Discussion Discussion of the Wrench and Booth-Butterfield Article Article Purpose Methodology Results Discussion of the Rocca and Vogl-Bauer Article Article Purpose Methodology Results Regressions Outside Academia Conclusion CHAPTER 20 Presenting Research Writing a Discussion Section Providing a Summary of Major Findings Providing an Interpretation of Findings Discussing the Relationship Between Findings and Previous Studies Acknowledging Limitations Discussing Implications and Future Directions Writing the Abstract Presenting at Conferences Divisions and Interest Groups Submitting Research For Conference Review Types of Conference Presentations Paper Presentations Poster Presentations Scholar-to-Scholar Posters Panel Discussions Publication Journal Review Process Submission Process Review Process Research Outside the Walls of Academia Writing For Business Research and The General Public Writing Statistical Stories Infographics Conclusion Appendix A Qualitative Research (Available online: https://oup-arc.com/wrench) Appendix B Textbook Questionnaire (Available online: https://oup-arc.com/wrench) Appendix C Open-Source Statistical Software Alternatives (Available online: https://oup-arc.com/wrench) Appendix D Big Data (Available online: https://oup-arc.com/wrench) Appendix E Advanced Statistical Procedures (Available online: https://oup-arc.com/wrench) Glossary Index

    Out of stock

    £110.19

  • 15 in stock

    £40.85

  • To Be Real Truth and Racial Authenticity in

    Oxford University Press Inc To Be Real Truth and Racial Authenticity in

    1 in stock

    Book SynopsisTable of ContentsIntroduction Chapter 1: "The Arab is the New Nigger": African American Comics Confront the Irony and Tragedy of 9/11 Chapter 2: "Why we gotta be refugees?": Empathizing Authenticity in African American Hurricane Katrina Humor Chapter 3: On Michael Richards, Racial Authenticity, and the N-Word Chapter 4: "It's about to get real": Kevin Hart as a Modern-Day Trickster Chapter 5: Humor, Me: A (Tentative) Conclusion Bibliography Appendix

    1 in stock

    £25.49

  • Meaningful Inefficiencies Civic Design in an Age

    Oxford University Press Inc Meaningful Inefficiencies Civic Design in an Age

    Book SynopsisPublic trust in the institutions that mediate civic life-from governing bodies to newsrooms-is low. In facing this challenge, many organizations assume that ensuring greater efficiency will build trust. As a result, these organizations are quick to adopt new technologies to enhance what they do, whether it''s a new app or dashboard. However, efficiency, or charting a path to a goal with the least amount of friction, is not itself always built on a foundation of trust. Meaningful Inefficiencies is about the practices undertaken by civic designers that challenge the normative applications of smart technologies in order to build or repair trust with publics. Based on over sixty interviews with change makers in public serving organizations throughout the United States, as well as detailed case studies, this book provides a practical and deeply philosophical picture of civic life in transition. The designers in this book are not professional designers, but practitioners embedded within organizations who have adopted an approach to public engagement Eric Gordon and Gabriel Mugar call meaningful inefficiencies, or the deliberate design of less efficient over more efficient means of achieving some ends. This book illustrates how civic designers are creating meaningful inefficiencies within public serving organizations. It also encourages a rethinking of how innovation within these organizations is understood, applied, and sought after. Different than market innovation, civic innovation is not just about invention and novelty; it is concerned with building communities around novelty, and cultivating deep and persistent trust. At its core, Meaningful Inefficiencies underlines that good civic innovation will never just involve one single public good, but must instead negotiate a plurality of publics. In doing so, it creates the conditions for those publics to play, resulting in people truly caring for the world. Meaningful Inefficiencies thus presents an emergent and vitally needed approach to creating civic life at a moment when smart and efficient are the dominant forces in social and organizational change.Trade ReviewMeaningful Inefficiencies is a valuable contribution to current debates and academic theory in the fields of communication and media studies. * Martijn de Waal, Amsterdam University of Applied Sciences *The concept of 'meaningful inefficiencies' is a productive addition to the field-it moves away from the utilitarian 'solutionist' view of smart tech and, instead, puts people at the forefront of the future. * Michiel de Lange, Utrecht University *This book is the perfect combination of radical and practical. What would the institutions that set the foundation for civic health look like if they operated through the lens of care? This simple question is profoundly consequential, and readers get to see that brighter and more functional future with the case studies provided herein. This book provides the spark for scholars, leaders, and workers in civic spaces to reorient around care, and I cant wait to see the positive change that follows. * Jennifer Brandel, Hearken *Table of ContentsAcknowledgements Introduction Chapter 1: Innovation Chapter 2: Publics Chapter 3: Play Chapter 4: Care Chapter 5: Practice References Index

    £36.98

  • The Power of Platforms

    Oxford University Press Inc The Power of Platforms

    1 in stock

    Book SynopsisMore people today get news via Facebook and Google than from any news organization in history, and smaller platforms like Twitter serve news to more users than all but the biggest media companies. In The Power of Platforms, Rasmus Kleis Nielsen and Sarah Anne Ganter draw on original interviews and other qualitative evidence to analyze the platform power that a few technology companies have come to exercise in public life, the reservations publishers have about platforms, as well as the reasons why publishers often embrace them nonetheless.Nielsen and Ganter trace how relations between publishers and platforms have evolved across the United States, France, Germany, and the United Kingdom. They identify the new, distinct relational and generative forms of power that platforms exercise as people increasingly rely on them to find and access news. Most of the news content we rely on is still produced by journalists working for news organizations, but Nielsen and Ganter chronicle rapid changTrade ReviewThe book uncovers provides a needed starting point from which conditions of non-Western media environments can be investigated, compared, and evaluated. * B. G. Chang, CHOICE *Whatever your view of whether governments and societies should break up digital platforms, you'll agree that platform power is real. Nielsen and Ganter's book provides the most clear-sighted account yet of how platform power is reconfiguring news publishing. They offer a historically detailed, conceptually precise, and institutionally sensitive account of the deeply asymmetrical relations in which both platforms and publishers are today locked. Essential reading for those who still care about information's role in politics. * Nick Couldry, London School of Economics and Political Science *Even for those of us who study media and tech for a living, it's increasingly difficult to comprehend the last ten years of seismic disruption to the way the public discovers, consumes, and shares information. The Power of Platforms is an important book that brings welcome coherence and insight into the symbiotic and increasingly asymmetrical relationship between news publisher and platforms, how it has upended the media environment, and is transforming societies. * Vivian Schiller, The Aspen Institute *The power of corporate platforms on the distribution and consumption of news is unprecedented. Nielsen and Ganter's book is an exceptional, thought-provoking analysis of the intricate relationships between platform mechanisms and news publishing. This is truly a must-read for any student of media who wants to understand the controlling role of digital intermediaries. No academic of journalism and media studies can afford to miss out on this valuable treatise of how the business of news production has transformed in recent years and what is at stake for the public sphere. * José van Dijck, Utrecht University, and author of The Culture of Connectivity and The Platform Society *Table of ContentsAcknowledgements Chapter 1. The Rise of Platforms Chapter 2. An Epochal Debate Over the Value of Content: The Historical Development of Google's Relations with Publishers Chapter 3. "Inextricably Intertwined"? Publishers Dealing with Platforms Chapter 4. "Our futures are tied together": Platforms Dealing with Publishers Chapter 5. The Power of Platforms Methods Appendix References Notes

    1 in stock

    £20.99

  • Introduction to Human Communication Perception

    Oxford University Press Inc Introduction to Human Communication Perception

    Out of stock

    Book Synopsis.Trade Review"Introduction to Human Communication precisely lays out an introductory survey of the critical topics needed to gain an understanding of communication studies. Unlike other texts, it begins with a strong discussion of communication inquiry and effectively incorporates ethical and socially responsible communication concepts and examples throughout."--Sheena M. Carey, Marquette University T"his text takes an overall constitutive approach to communication and includes lessons on ethics and responsibility in every chapter."--Kathleen C. Haspel, Fairleigh Dickinson University "Introduction to Human Communication offers comprehensive coverage of the field of communication that informs students without overwhelming them. Compelling features include effective use of photos and graphics; an inclusive and conversational tone; ethical, personal responsibility, and workplace scenarios that offer interesting details on specific topics; and a review of the learning objectives at the end of each chapter."--Tami Tomasello, Dalton State CollegeTable of ContentsPreface PART 1. FOUNDATIONS OF COMMUNICATION CHAPTER 1. The Communication Process: Perception, Meaning, and Identity The Process of Creating Meaning --The Evolution of Communication Models --Transmissional, Constitutive, and Ritual Views of Communication The Power of Culture Communication and Perception Signs and Symbols --Symbolic Interaction and the Looking Glass --Frame Analysis What Does Communication Give You the Power to Do? Review of Learning Objectives Key Terms Questions for Review Questions for Discussion COMMUNICATION IN THE WORKPLACE: Communicating Well to Land the Job ETHICAL COMMUNICATION PERSONALLY RESPONSIBLE COMMUNICATION SOCIALLY RESPONSIBLE COMMUNICATION CHALLENGE YOURSELF: Am I a Good Communicator? CHAPTER 2. Communication Research and Inquiry Theory and Scientific Inquiry --Defining Theory --Scientific Inquiry Three Philosophical Questions that Shape Scientific Inquiry Traditions of Communication Inquiry --Postpositivist Theory and Research --Interpretive Theory and Research --Critical Theory and Research Tools of Observation: Research Methods --Experiments --Surveys --Textual Analysis --Mixing Methods and Traditions Review of Learning Objectives Key Terms Questions for Review Questions for Discussion COMMUNICATION IN THE WORKPLACE: The Benefits of Critical Thinking CHALLENGE YOURSELF: Am I a Critical Thinker? PERSONALLY RESPONSIBLE COMMUNICATION: Solving Not-So-Well-Posed Problems SOCIALLY RESPONSIBLE COMMUNICATION: Communication Inquiry Needs to Be Bigger! ETHICAL COMMUNICATION: Where Do You Draw the Line? CHAPTER 3. Verbal Communication The Structure of Language Language and Thought --Linguistic Relativity Hypothesis --Metaphor --The Ladder of Abstraction The Functions of Language Language and Meaning Making --Situational, Social, and Cultural Meaning --Syntactic Ambiguity --Euphemisms Language and Protecting Self-Identity: Politeness Theory Review of Learning Objectives Key Terms Questions for Review Questions for Discussion SOCIALLY RESPONSIBLE COMMUNICATION: War! What Is It Good For? COMMUNICATION IN THE WORKPLACE: Speaking Well to Do Well ETHICAL COMMUNICATION: Lying CHALLENGE YOURSELF: Am I Good at Making Small Talk? PERSONALLY RESPONSIBLE COMMUNICATION: Speaking Inclusively CHAPTER 4. Nonverbal Communication What Is Nonverbal Communication? --Similarities to Verbal Communication --Differences from Verbal Communication Theory of Nonverbal Coding Systems Types of Nonverbal Coding Systems --Proxemics --Haptics --Chronemics --Kinesics --Vocalics --Oculesics --Facial Expressions --Physical Appearance --Artifacts --Environmental Factors --Silence The Role of Nonverbal Communication in Creating Meaning and Identity Review of Learning Objectives Key Terms Questions for Review Questions for Discussion CHALLENGE YOURSELF: How Nonverbally Immediate Am I? PERSONALLY RESPONSIBLE COMMUNICATION: Touching in the Workplace COMMUNICATION IN THE WORKPLACE: On-the-Job Nonverbal Communication ETHICAL COMMUNICATION: Freedom of Expression versus Professional Appearance SOCIALLY RESPONSIBLE COMMUNICATION: Making Meaning of a Common Artifact: The Case of the Hoodie CHAPTER 5. Listening What is Listening? Misconceptions about Listening The Components of Effective Listening Barriers to Effective Listening --Physical Noise --Psychological Noise --Physiological Noise --Semantic Noise --External Distractions --Counterproductive Listening Styles Types of Listening Becoming an Effective Listener Review of Learning Objectives Key Terms Questions for Review Questions for Discussion COMMUNICATION IN THE WORKPLACE: The 80/20 Rule CHALLENGE YOURSELF: Am I a Good Listener? PERSONALLY RESPONSIBLE COMMUNICATION: Being an Active Listener ETHICAL COMMUNICATION: The Ethics of Listening SOCIALLY RESPONSIBLE COMMUNICATION: When Companies Listen to Social Media Users PART 2. COMMUNICATION CONTEXTS CHAPTER 6. Relational and Conflict Communication The Value of Relationships The Role of Interpersonal Communication Developing and Maintaining Relationships --Uncertainty Reduction Theory --Social Penetration Theory --Social Exchange Theory --Investment Model of Commitment --Relational Dialectics Theory Interpersonal Communication and Conflict --Types of Conflict --Stages of Interpersonal Conflict --Conflict Management Styles Resolving Conflict Review of Learning Objectives Key Terms Questions for Review Questions for Discussion COMMUNICATION IN THE WORKPLACE: Mastering the Soft Skills PERSONALLY RESPONSIBLE COMMUNICATION: It Takes Two to Tango, but Someone Has to Lead SOCIALLY RESPONSIBLE COMMUNICATION: She was Asking for It; and Besides, She's Lying: How We Talk about Sexual Harassment CHALLENGE YOURSELF: What is My Conflict Management Style? ETHICAL COMMUNICATION: Sugar-Coated Hostility CHAPTER 7. Communicating in Small Groups Types of Groups Dynamics of Group Structure --Informal and Formal Communication in Groups --Structuration Theory --The Five Stages of Group Development --Group Cohesion and Breakdown --Systems Theory Leadership and Power --Styles of Leadership --Forms of Power Improving Your Group Communication Skills Review of Learning Objectives Key Terms Questions for Review Questions for Discussion SOCIALLY RESPONSIBLE COMMUNICATION: Forming a Group PERSONALLY RESPONSIBLE COMMUNICATION: You Owe It to Yourself ETHICAL COMMUNICATION: Our Responsibility to the Group CHALLENGE YOURSELF: What Kind of Group Member Am I? COMMUNICATION IN THE WORKPLACE: 12 Cs for Successful Teamwork CHAPTER 8. Organizational Communication Defining Organizational Communication Types and Movement of Organizational Messages --Upward Messages --Downward Messages --Horizontal Messages The Organization as a System Positive and Negative Organizational Communication Traits Organizational Climate and Culture --Strong Organizational Cultures --Benefitting from Diversity in Organizational Culture Review of Learning Objectives Key Terms Questions for Review Questions for Discussion ETHICAL COMMUNICATION: Could You Blow the Whistle? PERSONALLY RESPONSIBLE COMMUNICATION: Status Update: I've Just Been Fired COMMUNICATION IN THE WORKPLACE: Managing On-the-Job Conflict CHALLENGE YOURSELF: What's My Colleague Grade? SOCIALLY RESPONSIBLE COMMUNICATION: Doing Well by Doing Good CHAPTER 9. Intercultural Communication What Is Intercultural Communication? Obstacles to Intercultural Communication The "Naturalness" of Prejudice: Two Theories of Culture and Identity --Social Identity Theory --Identity Negotiation Theory Accelerators of Intercultural Communication How Cultural Values Shape Communication --Attitudes toward Diversity and the Problem with Tolerance Review of Learning Objectives Key Terms Questions for Review Questions for Discussion SOCIALLY RESPONSIBLE COMMUNICATION: Stereotyping versus Generalizing CHALLENGE YOURSELF: How Apprehensive am I about Intercultural Communication? PERSONALLY RESPONSIBLE COMMUNICATION: The Intersection of Your Many Identities ETHICAL COMMUNICATION: What Would You Say? COMMUNICATION IN THE WORKPLACE: Improving On-the-Job Intercultural Communication CHAPTER 10. Mass Communication What Is Mass Communication? --Why Study Mass Communication? --Interpersonal Communication versus Mass Communication Culture, Communication, and Mass Media Characteristics of Media Consumers Characteristics of Media Industries Theories of Mass Communication Review of Learning Objectives Key Terms Questions for Review Questions for Discussion CHALLENGE YOURSELF: How Often Do I Engage with the Mass Media? PERSONALLY RESPONSIBLE COMMUNICATION: The Third-Person Effect ETHICAL COMMUNICATION: The Role of the Photojournalist COMMUNICATION IN THE WORKPLACE: Finding a Career in the Media SOCIALLY RESPONSIBLE COMMUNICATION:One Big Global Community CHAPTER 11. Media Literacy What Is Media Literacy? --Media Literacy Scholarship --Some Core Concepts of Media Literacy Media Literacy Questions What Does It Mean to Be Media Literate? --Characteristics of Media-Literate People --The Skill of Being Media Literate Media Literacy and Meaning Making --Media Literacy and Identity --Media Literacy and Democracy Review of Learning Objectives Key Terms Questions for Review Questions for Discussion COMMUNICATION IN THE WORKPLACE: Careers in Media Literacy ETHICAL COMMUNICATION: Advertising to Children PERSONALLY RESPONSIBLE COMMUNICATION: Being a Proactive Media Consumer-- CHALLENGE YOURSELF: Am I Media Literate? SOCIALLY RESPONSIBLE COMMUNICATION: Countering the Kinderculture CHAPTER 12. Social Media and Communication Technologies The Promise and Peril of New Communication Technologies A Connected World The Dark Side of New Communication Technologies --Addiction --Depression --Distraction and Academic Performance How Computer-Mediated Communication Affects Identity and Relationships --Social Network Sites and Identity Construction and Maintenance --The Internet and Interpersonal Communication --Social Isolation --Shy and Popular Users --Facebook Envy and Our Sense of Well-Being --Self-Disclosure and Relational Development Review of Learning Objectives Key Terms Questions for Review Questions for Discussion SOCIALLY RESPONSIBLE COMMUNICATION: Social Media, Social Connection, and Social Power: #NeverAgain ETHICAL COMMUNICATION: Who Owns the Social Networking You? COMMUNICATION IN THE WORKPLACE: E-mail versus Social Networking Sites CHALLENGE YOURSELF: Do I Suffer from Nomophobia? PERSONALLY RESPONSIBLE COMMUNICATION: Dealing with Fake News on SNS CHAPTER 13. Persuasion and Social Influence What Is Persuasion? Values, Attitudes, Beliefs, and Behaviors --Balance Theory --Dissonance Theory The Selective Processes What Factors Influence Persuasion? --Source Characteristics --Message Characteristics --Receiver Characteristics The Elaboration Likelihood Model of Persuasion Processes of Attitude Change Review of Learning Objectives Key Terms Questions for Review Questions for Discussion COMMUNICATION IN THE WORKPLACE: Four Dos and Four Don'ts of Workplace Persuasion PERSONALLY RESPONSIBLE COMMUNICATION: Would the Razor Switch Hands Today? CHALLENGE YOURSELF: How Good a Persuader Am I? SOCIALLY RESPONSIBLE COMMUNICATION: The Federal Trade Commission and Advertiser Credibility ETHICAL COMMUNICATION: The TARES Test CHAPTER 14. Health Communication Communication and a Long and Healthy Life Health Communication in Provider-Client Settings Health Communication Contexts --Friends and Family --Support Groups --Hospital Culture --Entertainment Mass Media Health Communication and the Internet Health Communication Campaigns Review of Learning Objectives Key Terms Questions for Review Questions for Discussion CHALLENGE YOURSELF: Am I Health Literate? SOCIALLY RESPONSIBLE COMMUNICATION: Speak Up ETHICAL COMMUNICATION: Do I Tell My Family I Have Cancer? PERSONALLY RESPONSIBLE COMMUNICATION: The Health Belief Model COMMUNICATION IN THE WORKPLACE: Getting Health Messages to Employees CHAPTER 15. Public Speaking: An Overview The Importance of Public Speaking Types of Speeches A Crash Course in Public Speaking Identifying the Steps of Speech Preparation Overcoming Public Speaking Anxiety Review of Learning Objectives Key Terms Questions for Review Questions for Discussion COMMUNICATION IN THE WORKPLACE: On-the-Job Public Speaking SOCIALLY RESPONSIBLE COMMUNICATION: Political Satire in Contemporary Culture PERSONALLY RESPONSIBLE COMMUNICATION: Public Speaking Self-Assessment ETHICAL COMMUNICATION: Plagiarism and Public Speaking CHALLENGE YOURSELF: The Personal Report of Public Speaking Anxiety Glossary References Credits Index

    Out of stock

    £106.46

  • In Mixed Company Communicating in Small Groups

    Oxford University Press Inc In Mixed Company Communicating in Small Groups

    Book Synopsis

    £76.49

  • News and Democratic Citizens in the Mobile Era

    Oxford University Press Inc News and Democratic Citizens in the Mobile Era

    Book SynopsisTrade ReviewDunaway and Searles' new book is a must read for anyone seeking to know how the public understands politics as news consumption increasingly moves to small screens and mobile devices. Drawing on convergent psycho-physiological measures, they find that while there is broader physical access to news, people pay less attention, are less cognitively engaged, and learn less. Their post exposure processing (PEP) theory extends theories of media effects beyond persuasion to reveal the important role that individuals' uses of new technologies are playing in these polarized times. * Ann N. Crigler, Professor of Political Science and Policy, Planning and Development, University of Southern California *There are many layers of technological, institutional, and economic change that matter to our understanding of how citizens process the news; and, as Dunaway and Searles show, even the device we use to access news matters quite a bit. This book is the most comprehensive assessment yet of how and why this matters. Melding a genuinely useful theoretical framework with robust empirical work, Dunaway and Searles have made a vital contribution to our understanding of the democratic implications of the continuing migration of news consumption to mobile devices. The results, it should be noted, add to the growing list of reasons why we should be concerned about the future of an informed citizenry. * Philip M. Napoli, James R. Shepley Professor of Public Policy & Director of the DeWitt Wallace Center for Media & Democracy, Duke University *Content matters, but so does how we access content. In this important book, Dunaway and Searles use multiple research designs—including physiological measurement—to understand news attention and learning on different devices. People process news differently on mobile phones than on computers, and it matters for democracy. * Markus Prior, Princeton University, and author of Hooked: How Politics Captures Peopleâs Interest *Table of ContentsChapter 1. Gaining Access and Losing Information Chapter 2. Post-Exposure Processing: A New Framework and Model Chapter 3. Mobile Effects on Access and Exposure Chapter 4. Approaches to Studying Technological Change and Media Effects Chapter 5. Attention to News on Mobile Devices (Featuring Mingxiao Sui and Newly Paul) Chapter 6. Psychophysiological Responses to Mobile News Videos (Featuring Stuart N. Soroka) Chapter 7. Learning and Recall on Mobile Devices Chapter 8. Putting Traffic to the Test: Mobile News Attention in the Wild Chapter 9. News Exposure and Processing in a Post-Broadcast Environment

    £27.67

  • Digital Strategies DataDriven Public Relations

    Oxford University Press Inc Digital Strategies DataDriven Public Relations

    2 in stock

    Book SynopsisThis text can be used as a primary text in social media courses as well as in tandem with other readings across the public relations and marketing curriculum.Table of ContentsPart 1: Foundations of Data-driven Insights Chapter 1: An Era of Artificial Intelligence Chapter 2: LUPE Model - Developing Data-driven Campaigns Chapter 3: Anything Can be Measured, Measure What Counts Part 2: Case Studies Chapter 4: Convergence of Social Media, Search, and Content Marketing Chapter 5: Data-driven Influencer Strategy Chapter 6: Creating Compelling Content through Visual Storytelling Chapter 7: Corporate Social Responsibility & Corporate Activism Chapter 8: Engagement through Crowdsourcing & User Generated Content Chapter 9: Social Customer Experience (CX) Chapter 10: Crisis Communications in a Data-driven World Chapter 11: Geofencing and Hypertargeting Strategies Chapter 12: Future Implications of Data-Driven Decisions

    2 in stock

    £40.84

  • Mediated Communication  You

    OUP India Mediated Communication You

    Out of stock

    Book Synopsis

    Out of stock

    £92.14

  • Organizational Communication

    Oxford University Press Inc Organizational Communication

    2 in stock

    Book SynopsisOrganizational Communication: A Lifespan Approach is a student-focused introduction to the field. Featuring real-world stories, helpful and unique illustrations, and practical applications of theory, this text engages students and shows them how to apply concepts, theories, and perspectives in every chapter.Table of ContentsPreface Acknowledgments About the Authors 1. Introduction Defining Communication Information Transfer Shared Meaning Transactional Meaning Creation --Applying the Three Definitions of Communication Working Definition Defining Organizations A Legal Definition of Organizations A Communicative Definition of Organizations A Social Definition of Organizations The Complexity of Defining Communication in Organizations Strategic Ambiguity --Ethical Issue: Strategic Ambiguity Nonverbal Communication --Applying the Three Nonverbal Criteria --Communication Challenge: Office Design Perspectives on Organizational Communication A Post-Positivist Perspective An Interpretive Perspective A Critical Perspective --Applying the Three Organizational Perspectives Other Perspectives Application to Different Types of Organizations Preview of the Book Summary Key Terms 2. Communication and Anticipatory Socialization Anticipatory Role Socialization Family Education --Communication Challenge: Realistic Expectations Peers Previous Experience --Communication Challenge: Comparing Workplaces Media Application The "Real Job" Colloquialism --Ethical Issue: Deconstructing Our Labels Anticipatory Role Socialization for Volunteers Summary of Anticipatory Role Socialization Anticipatory Organizational Socialization Person-Job Fit Recruitment Selection Process --Résumés and Cover Letters --Screening Interviews --Communication Challenge: Improving Interviews Follow-up or Second Interviews Realistic Job Previews --Ethical Issue: Inappropriate Interview Questions --Communication Challenge: The New Technology of the Job Search Anticipatory Organizational Socialization for Volunteers Summary of Anticipatory Organizational Socialization Key Terms 3. Communication and Organizational Encounter Uncertainty Management Theory Newcomer Socialization Through Orientation and Training Socialization Strategies Socialization Strategy Outcomes --Ethical Issue: Mixed Messages Newcomers and Communication Exchange Information Seeking Information Sources --Communication Challenge: Trusted Colleague Information Giving Communication Exchange Encounter Outcomes Boundary Passages --Functional Boundaries --Hierarchical Boundaries --Inclusionary Boundaries --Ethical Issue: Vocabulary of Hierarchy Differences Between Expectations and Experiences General Newcomer Adaptation Newcomers in Volunteer Organizations Summary Key Terms 4. Communication and Management Theory Classical Management Theory Context Frederick Taylor's Classical Management Theory Henri Fayol's General Management Theory --Communication Challenge: Communication and Span of Control Weber's Bureaucratic Theory Douglas McGregor's Theory X Classical Management Today Human Relations Management Context Hawthorne Studies --Communication Challenge: Are Happy Workers Productive Workers? Human Relations Management Today Human Resource Management Context --Ethical Issue: Humans as Resources Some Roots of Human Resource Management: McGregor's Theory Y Principles of Human Resource Management Human Resource Management Today --Communication Challenge: Motivation at Despair, Inc. Teamwork or Theory Z Management Context --Ethical Issue: Top-Level Management and Organizing for the Short Term? Principles of Teamwork Teamwork and Concertive Control --Ethical Issue: Is Control Ethical? Teamwork Management Today Management Approaches to Volunteers --Communication Challenge: Communicating to Reduce Volunteer Turnover --Applying the Three Organizational Perspectives to Management Theory Summary Key Terms 5. Communication Channels and Structures Traditional Communication Channels and Structures Formal Downward Communication Issues with Downward Communication --Amount of Information --Nature of Feedback --Information Distribution Formal Upward Communication Issues with Upward Communication --Communication Challenge: Technology Application for Suggestions Boxes --Lack of Receptivity --Power Differentials --Communication Challenge: Dealing with the Normal Alteration of Upward Communication --Upward "Distortion" --Self-Promotion or Ingratiation Horizontal or Lateral Communication Issues with Lateral Communication --Competition --Specialization --Territoriality --Lack of Incentive Informal Communication Issues with Informal Communication --Accuracy --Speed --Ethical Issue: Gossip's Messiness --Mid-Level Employee Participation --Accountability --The Competence Network Integrative Communication Structures --Committees --Quality Circles --Project Teams Limitations of Traditional Communication Channels Approach Communication Networks Collecting Network Data Characteristics of Networks --Linkage Characteristics --Individual Roles --Communication Challenge: Reducing Employee Turnover by Cultivating Network Density --Group-Level Characteristics --Organizational or System-Level Characteristics Impact of Communication Networks Limitations of Network Analysis Nonprofit Organizations and Volunteers Summary Key Terms 6. Communication and Organizational Culture Defining Organizational Culture Artifacts Values Assumptions Interactions of Various Members Structuration Theory and Culture --Communication Challenge: Communicating a New Value Organizational Norms Types of Norms Communication Norms Norm Development Creating Conformity to Norms Three Approaches to Culture An Integrated Perspective A Differentiated Perspective A Fragmented Perspective --Applying Martin's Three Perspectives on Organizational Culture A Critique of Applying the Three Perspectives Analyzing Organizational Culture Script (or Narrative) Analysis Ritual Analysis Metaphor Analysis --Ethical Issue: Enron's Metaphors Reflective Comment Analysis Ethnography A Comparison of Five Methods of Cultural Analysis --Applying Three Research Perspectives to Organizational Culture Summary Key Terms 7. Communication with Organizational Members Supervisor-Subordinate Communication Average Supervisor Communication Style --Interaction Patterns --Openness to Communication --Upward Distortion --Upward Influence --Semantic Information Distance --Communication Challenge: The Pelz Effect --Effective Versus Ineffective Supervisors --Feedback --Systemic Factors --Communication Challenge: "Living" Versus "Having" an Open-Door Policy Differentiated Supervisor Communication Style --Partnership Relationships --Overseer Relationships --Middle-Group Relationships --Relationship Development Outcomes of Supervisor-Subordinate Communication Summary of Supervisor-Subordinate Communication Peer Communication Peer Social Support Types of Peer Communication Relationships Outcomes of Peer Communication Workplace Friendships Summary of Peer and Friendship Relations Interaction of Supervisor and Peer Communication Summary of Supervisor-Peer Relationship Interaction Mentor(ing) Communication --Communication Challenge: Mentoring Communication Summary of Mentoring --Communication Challenge: Upside Down Mentoring? Emotion Management in Interpersonal Interactions The Nature of Emotions in Interactions --Ethical Issue: The Moral "Signaling" Function of Emotions Types of Emotions Emotion Management --Communication Challenge: Peer Communication and Emotion Management Volunteers and Interpersonal Relationships Summary Key Terms 8. Communication and Leadership Managerial or Group Leadership Managerial Leadership as Traits Models of Management Styles Situational Models of Managerial Leadership Contingency Models of Managerial Leading External Communication Focus of Managers Dialectical Theory and Managerial Leadership --Communication Challenge: African American Women Executives' Leadership Communication Managerial Leadership and Volunteers Summary of Managerial Leadership Organizational Leadership Charismatic Leadership Visionary Leadership Transformational (versus Transactional) Leadership Institutional Leadership Framing Theory --Communication Challenge: Framing and Managerial Leadership Organizational Leadership of Volunteers --Ethical Issue: Leaders' Moral Talk Is Contagious (in a Good Way) The Dark Side of Managerial and Organizational Leadership Comparing Managerial and Organizational Leadership Summary Key Terms 9. Communication and Decision-Making A Prescriptive Model of Decision-Making The Model --Communication Challenge: Improving Decision-Making Through Brainstorming Descriptive Models of Decision-Making Phase Models Alternative Descriptive Models The Spiral Model Vigilant Interaction Theory --Communication Challenge: Leading Group Decisions Multiple Sequence Model Alternative Decision-Making Processes Satisficing Garbage Can Model Retrospective Rationality --Ethical Issue: Retrospective Rationality Faulty Decision-Making Groupthink Other Characteristics of Ineffective Decision-Making --Communication Challenge: Avoiding Groupthink and Ineffective Decision-Making Practices Overcoming Faulty Decision Making: HRO Theory Decision-Making in Volunteer Organizations Summary Key Terms 10. Communication and Conflict Defining Conflict Typologies of Conflict Level of Conflicts --Intrapersonal Conflict --Interpersonal Conflicts --Intergroup Conflicts --Interorganizational Conflicts Content of Conflicts Visibility of Conflicts Application Conflict as Dysfunctional and Functional Conflict Styles Bargaining and Negotiation in Conflict --Ethical Issue: Ethical Bargaining Managing Conflict Through Third Parties Communication and Conflict with Abusive Coworkers Workplace Bullying --Defining Workplace Bullying --Ethical Issue: Wanting to Belong and Participation in Social Bullying --Causes --Characteristics of Perpetrators --Characteristics of Targets --Environmental Factors --Effects of Bullying --Coping with Bullying --Addressing Bullying Sexual Harassment --Defining Sexual Harassment --Ethical Issue: Sender or Receiver Priority --Causes of Sexual Harassment --Effects of Sexual Harassment --Coping with Sexual Harassment --Addressing Sexual Harassment Conflict in Nonprofit/Volunteer Settings Summary Key Terms 11. Communication, Power, and Resistance Definitions Power and Influence Ideology (or Ideologies) Surface and Deep Structure Power Surface Level Power Types of Power --Communication Challenge: Increasing Personal Power Reasons for Power Relationships --Power as Resource Dependency --Power as Social Exchange --Power and Personal Characteristics Deep Structure Power --Communication Challenge: Muting Voices of the Mistreated Resistance to Power --Ethical Issue: Ethics and Decaf Resistance Voice and Resistance --Ethical Issue: Boat Rocking and Whistleblowing Upward Dissent Strategies Silence, Resistance, and Voice Power and Resistance in Nonprofits and Volunteers Summary Key Terms 12. Communication and Work-Nonwork Issues The Changing Workplace General Causes of Work-Life Conflict --Time-Based Conflict --Strain-Based Conflict --Behavior-Based Conflict Specific Causes of Work-Life Conflict Social Norms That Increase Work-Life Conflict --Ethical Issue: To Work or Not to Work, That Is the Question Outcomes of Work-Life Conflict Managing Work-Life Boundaries --Communication Challenge: Choosing Communication Media for Boundary Management in Global Virtual Organizing --Ethical Issue: Segmenting Salaried Workers Family-Friendly Work Policies Positive Effects of Family-Friendly Policies --Communication Challenge: Unintended Consequences of Family-Life Policies Problematic Issues of Family-Friendly Policies --Career Repercussions --Difficulty Negotiating Leave Policies --Peer Pressure Against Using the Policy --Resistance to Work-Life Integration Work-Family Third-Place (Life Enrichment) Balance Volunteer Roles Types of Volunteering Work-Family-Life Enrichment Balance --Ethical Issue: Disingenuous Volunteering? Summary Key Terms 13. Communication and the Changing Work Environment: Technology, Diversity, and Globalization Systems Theory Defining Change Reactions to Change Diffusion of Innovation Change and Emotion Resistance --Communication Challenge: Resisting Changes or Change Communication Communication and Change --Communication Challenge: Design a Ceremony Changing Communication Technology Media Richness Theory Changes in Communication Expectations --Changing How Meaning Is Established --Ethical Issue: Organizational Image Versus Personal Social Media Use --Changing Decision-Making Expectations --Communication Challenge: Creating a Collaborative Organizational Policy of Internet Usage --Changing Interpersonal Communication Interactions --Ethical Issue: Using Social Media to Convey and Express Private Opinions Summary of Changing Communication Technology Cultural Diversity: The Changing Workforce Cultural Diversity and Communication Cultural Diversity in the Workplace --Ethical Issue: Creating Teams Influence of Diversity on Group and Organizational Effectiveness Summary of Cultural Diversity Globalization Change and Nonprofit Organizations and Volunteers Changes in Funding and Collaboration Changing Volunteers Culturally Diverse Understandings of Volunteers Globalization and Volunteers Summary Key Terms 14. Communication During Career and Organizational Transitions Sensemaking Theory Individual Career Transitions Communication and Promotions Promotion Selection Context --Ethical Issue: Promotion Types and Bias The Selection Process for Promotions Promotion Process Communication and Job Transfers Communication and Domestic Job Transfers --Purposes of Domestic Job Transfers --The Process for Job Transfers --Pre-Move or Loosening Phase --Effects on the Workgroup Communication and International Job Transfers Communication and Career Plateaus Organizational Transitions Mergers and Acquisitions (M&As) The M&A Process --The Pre-Merger Phase --The In-Play Phase --Communication Challenge: Rumors and Sensemaking --Transition Phase --Ethical Issue: Leading the Combining of Two Cultures --The Stabilization Phase Reductions-in-Force or Layoffs Pre-Announcement Phase Announcement Phase Post-Layoff Phase Individual and Organizational Transitions for Volunteers Summary Key Terms 15. Communication During Organizational Exit Social Exchange Theory Voluntary Exit Planned Exits Shocks Gradual Disenchantment Mixed Reasons for Voluntary Turnover --Network Location --Career Opportunities --Career Changes --Retirement The Voluntary Exit Process --The Preannouncement Phase --The Announcement Phase --The Exit Phase --Exit Interviews --Communication Challenge: Exit Interviews with College Interns Involuntary Exit Immediate or Summary Dismissal Progressive Discipline --Ethical Issue: Fired over Facebook --Communication Challenge: The EAGR Approach to Giving Corrective Feedback A Third Form of Exit Exit and Volunteers Summary Key Terms Epilogue A Dark Side of Organizational Membership Socialization and Individualization Conclusion References Credits Index

    2 in stock

    £82.44

  • Asking and Telling in Conversation Foundations of

    Oxford University Press Inc Asking and Telling in Conversation Foundations of

    Out of stock

    Book SynopsisAnita Pomerantz is one of the pioneers of Conversation Analysis (CA), a field that has grown from a small and marginalized subfield into a significant, international, multidisciplinary field of inquiry. CA now enjoys widespread acceptance and appreciation, thanks in large part to Pomerantz''s contributions.Asking and Telling in Conversation collects Pomerantz''s most influential articles across the span of her career, focusing on the complexities of asking and telling something to another person. The actions of asking and telling may seem straightforward, but speakers deal with a number of complexities when they ask and tell. Pomerantz''s work focuses on the ways in which the performances of asking and telling are shaped by, and shape, the identities of the participants, the activities in which they are engaged, what was said and done prior to the actions in question, and the anticipated reactions to their talk and action. Each of the volume''s nine chapters is framed by original pieces by Pomerantz which discuss the significance and contribution of the article to current studies in CA. In addition to the new introductions and closing commentary for each work, this book includes full introductory and concluding chapters that draw out the connections across the author''s work. Pomerantz also shares her reflections on preference organization, which she first analyzed in her foundational research nearly fifty years ago. Bringing together seminal works of CA with contemporary analysis in the field, this book sheds new light on important questions-and answers-in communication studies. A collection of work from a foremost scholar, Asking and Telling in Conversation is an invaluable resource for scholars and students of Conversation Analysis.Trade Reviewshowcases her remarkable contributions * Marat Shangxin Zheng, Language and Dialogue *CA is naturally developing, growing, changing, but the work of Anita Pomerantz is as good a reminder as any of the core historical strengths of CA, its rigour, its empirical focus, its concern with what happens in conversation in the here-and-now. These are contributions that every budding scholar of CA should read. * Rod Gardner, Journal of Pragmatics *Table of ContentsGlossary of Transcript Symbols Introduction Chapter One: "Agreeing and Disagreeing with Assessments" Chapter Two: "Compliment Responses" Commentary Chapter Three: "Offering a Candidate Answer" Commentary Chapter Four: "Telling My Side" Commentary Chapter Five: "Attributions of Responsibility" Commentary Chapter Six: "Investigating Reported Absences" Commentary Chapter Seven: "Extreme Case Formulations" Commentary Chapter Eight: "Giving a Source or Basis" Commentary Chapter Nine: "Inferring the Purpose of a Prior Query and Responding Accordingly" Commentary Chapter Ten: Concluding Remarks Index

    Out of stock

    £42.76

  • A Change is Gonna Come

    Oxford University Press Inc A Change is Gonna Come

    1 in stock

    Book SynopsisTrade ReviewAn accomplished social scientist, writer, and award-winning teacher, Harrison gives concrete points on how to have difficult talks, leaving behind the drama of Twitter feuding, name-calling, and internet bullying that can make any sort of discussion with "the other side" seem impossible. * Savy Janssen, Los Angeles Review of Books *We can't change everyone (racist uncles, Twitter bullies, unhinged presidents who double as Twitter bullies), but Brian F. Harrison teaches us how to persuade the persuadable. This is a book for people who want to change minds using techniques that work, which means there's no chapter celebrating the effectiveness of shaming, trolling, and other emotionally satisfying but largely counterproductive weaponry. This is a hopeful and humane book for people willing to have seemingly difficult conversations that might just change the world. * Benoit Denizet-Lewis, Emerson College *What a refreshingly pragmatic, optimistic book. A Change is Gonna Come is a humane text, grounded in useful data, and full of helpful practices that are at the core of good political science, and good political habits. I look forward to teaching this! * Renée Cramer, Drake University *LGBTQ people have made historic progress in record time thanks to the brave members of our community who not only came out, but engaged in honest, challenging conversations with those who were hostile toward our very existence. As Brian Harrison's book makes clear, it is those authentic, hard conversations that have changed people's minds and opened their hearts. The only way we will defend our progress and win true equity for all people is to take Brian's advice and keep the lines of communication open. * Brian Richardson, LGBTQ advocate and Director, Lambda Legal Midwest Region *Brian Harrison has written a book that everyone — and I mean everyone — who cares about our current political morass should read. A Change is Gonna Come packages a wealth of social science research into a short, immensely readable, and incredibly smart book about how to have political conversations that matter. * Ellen Andersen, The University of Vermont *Table of ContentsChapter 1: How to Talk Politics like Grown-ups Chapter 2: The Virtue of Uncomfortable Conversations Chapter 3: How to Alienate Others Chapter 4: The Mechanics of Persuasion and the Impact of Information Chapter 5: Don't Know How I Feel About That Chapter 6: People Like Us Have Got to Stick Together Chapter 7: Change Is Hard but Not Impossible Notes References Index

    1 in stock

    £36.09

  • Saving the News

    Oxford University Press Inc Saving the News

    Out of stock

    Book SynopsisA detailed argument of how our government has interfered in the direction of America''s media landscape that traces major transformations in media since the printing press and charts a path for reform. In The Changing Ecosystem of the News, Martha Minow takes stock of the new media landscape. She focuses on the extent to which our constitutional system is to blame for the current parlous state of affairs and on our government''s responsibilities for alleviating the problem. As Minow shows, the First Amendment of the US Constitution assumes the existence and durability of a private industry. Although the First Amendment does not govern the conduct of entirely private enterprises, nothing in the Constitution forecloses government action to regulate concentrated economic power, to require disclosure of who is financing communications, or to support news initiatives where there are market failures. Moreover, the federal government has contributed financial resources, laws, and regulations Trade ReviewWhat the book does do rather successfully is destroy the myth that any and all forms of support for the media will necessarily undermine democracy and speech freedom. * Damian Tambini, Distinguished Policy Fellow, and Associate Professor in the Department of Media and Communications at LSE, E-International Relations *What is remarkable about Martha Minow's book is that she is pragmatic about the enormous potential that this new form of content curation brings to society ... The need to regulate using the First Amendment as the guiding principle that Minow has so meticulously articulated in the book bears testimony to this unflinching zeal to preserve the cornerstones of democratic ideals, which are under serious threat in contemporary times. * Dr. Shameek Sen, Journal of Indian Law and Society *Thoughtful proposals for protecting the integrity of news...Minow underscores the urgency of restoring public interest to communications policy. * Kirkus *Table of ContentsPreface, by Newton Minow Introduction Chapter 1: News Deserts, Echo Chambers, Algorithmic Editors, and the Siren Call of Revenues Chapter 2: News Production and Distribution in the United States: Private Industry and Government Contributions Chapter 3: Does the First Amendment Forbid, Permit, or Require Government Support of News Industries Chapter 4: Constitutionally Inflected Reforms Coda Notes Index

    Out of stock

    £20.99

  • Folklore Cultural Performances and Popular

    Oxford University Press Inc Folklore Cultural Performances and Popular

    Book SynopsisThis book brings together articles from The International Encyclopedia of Communications in the areas of Folklore, Drama, Verbal and Non-Verbal Communication, Music, and History, with a new introduction and updated bibliographies.Trade Review"Excellent and basic--will be assigned to all incoming folklore graduate students."--Margaret A. Mills, University of Pennsylvania "Excellent and very useful collection of essays."--Dan Ben-Amos, University of Pennsylvania "Socially situated forms of expressive culture are here treated as both emergent and constituent of social life....These accessible essays are ideal vehicles for introducing students to the delightful communicative possibilities."--Claire R. Farrer, California State University, Chico "This book is perfect as a reader for my folklife and culture course."--Elaine Mayer, Salve Regina University "The topics are well researched and authoritative, and the breadth of the volume is truly multi-disciplinary owing to the wealth of backgrounds displayed by the contributors, spanning folklore, anthropology, history, communication, literature, theater, ethnomusicology, and cultural studies."--Popular Culture "An outstanding collection for those who regard human communication from an anthropological viewpoint."--D.J. Elmira CollegeTable of ContentsRichard Bauman: INTRODUCTION BASIC CONCEPTS Richard Bauman: Folklore Asa Briggs: Culture Richard Bauman: Performance John Blacking: Ethnomusicology Dennis Tedlock: Ethnopoetics Mahadev L. Apte: Humor Jack Goody: Oral culture Trevor Lummis: Oral history Andrew W. Miracle: Play VERBAL GENRES Dan Ben-Amos: Folktale Donald Brenneis: Gossip Roger D. Abrahams: Insult Ruth Finnegan: Oral Poetry Alessandro Duranti: Oratory Galit Hasan-Rokem: Proverb Thomas A. Green: Riddle Marcia Herndon: Song John Holmes McDowell: Speech play NONVERBAL FORMS Barbara A. Babcock: Artifact Werner Enninger: Clothing Adrienne L. Kaeppler: Dance Judith Goode: Food Adam Kendon: Gesture Elizabeth Tonkin: Mask Jeff Todd Tilton: Music, folk and traditional CULTURAL PERFORMANCES Richard Schechner: Drama, performance Beverly J. Stoeltje: Festival Richard Bauman: Genre Anya Peterson Royce: Mime Peter D. Arnott: Puppetry Roy A. Rappaport: Ritual Frank E. Manning: Spectacle Barbara Kirshenblatt-Gimblett and Edward M. Bruner: Tourism

    £97.31

  • Theories of Communication Networks

    Oxford University Press Inc Theories of Communication Networks

    15 in stock

    Book SynopsisTo date, most network research contains one or more of five major problems. First, it tends to be atheoretical, ignoring the various social theories that contain network implications. Second, it explores single levels of analysis rather than the multiple levels out of which most networks are comprised. Third, network analysis has employed very little the insights from contemporary complex systems analysis and computer simulations. Foruth, it typically uses descriptive rather than inferential statistics, thus robbing it of the ability to make claims about the larger universe of networks. Finally, almost all the research is static and cross-sectional rather than dynamic. Theories of Communication Networks presents solutions to all five problems. The authors develop a multitheoretical model that relates different social science theories with different network properties. This model is multilevel, providing a network decomposition that applies the various social theories to all network leTable of ContentsPART I: THE MULTITHEORETICAL, MULTILEVEL FRAMEWORK; PART II: SOCIAL THEORIES FOR STUDYING COMMUNICATION NETWORKS; PART III: INTEGRATION

    15 in stock

    £39.09

  • Greening the Media

    Oxford University Press Greening the Media

    15 in stock

    Book SynopsisYou will never look at your cell phone, TV, or computer the same way after reading this book. Maxwell and Miller not only reveal the dirty secrets that hide inside our beloved electronics; they also take apart the myths that have pushed these gadgets to the center of our lives. With an astounding array of economic, environmental and historical facts, Greening the Media debunks the idea that information and communication technologies (ITC) are clean and ecologically benign. In this compassionate and sharply argued book, the authors show how the physical reality of making, consuming, and discarding them is rife with toxic ingredients, poisonous working conditions, and hazardous waste. But all is not lost. As the title suggests, Maxwell and Miller dwell critically on these environmental problems in order to think creatively about ways to solve them. They enlist a range of potential allies in this effort to foster greener media-from green consumers to green citizens, with stops along the wTrade ReviewAs a brief, well-referenced work that pulls tohether many threads into one coherent picture, it is an excellent addition to any collection. * P.L. Kantor, CHOICE *An impressive example of ecologically-oriented interdisciplinary research, Greening the Media provides an important and necessary contribution to the communication and media studies fields ... [Maxwell and Miller's] work should therefore become required reading for scholars of media technology, environmental communication, and global economic interaction, among other domains. * Garrett M. Broad, International Journal of Communication *Table of ContentsACKNOWLEDGEMENTS; INTRODUCTION; 1. CONSUMERS; 2. WORDS; 3. SCREENS; 4. WORKERS; 5. BUREAUCRATS; 6. CITIZENS; CONCLUSION; BIBLIOGRAPHY

    15 in stock

    £29.19

  • Staring

    Oxford University Press Staring

    15 in stock

    Book SynopsisFrom a very young age we are told not to stare, and one hallmark of maturation is the ability to resist (or at least hide) our staring behavior. And yet, rarely do we master the impulse. Despite the complicated role it plays in our development, and its unique brand of visual enticement, staring has not been considered before as a suitable object for socio-cultural analysis. What is it about certain kinds of people that makes it impossible to take our eyes off them? Why are some visual stimuli irresistible? Why does staring produce so much anxiety? Drawing on examples from art, media, fashion, history and memoir, Garland-Thomson defines staring, explores the factors that motivate it, and considers the targets and the effects of the stare. A bodily inventory then enumerates how stares actually operate in daily life. A section on Bodies focuses on the question of size and scale as key indicators of normalcy, while certain body parts show themselves to be disproportionately arresting, as passages on Faces Hands and Breasts reveal. A concluding chapter on Beholding considers the frisson at play between starer and staree and offers an alternative way of understanding visual communication between people. Featuring over forty illustrations, Staring captures the stimulating combination of symbolic, material and emotional factors that make staring so irresistible while endeavoring to shift the usual response to staring, shame, into an engaged self-consideration. Elegant and provocative, this book advances new ways of thinking about visuality and the body that will appeal to readers who are interested in the overlap between the humanities and human behaviors.Trade ReviewA trailhead that offers branches back into the many fields of study from which this book draws. It also suggests connections with new ones...An important, challenging, and often brilliant book. * American Literary History *Table of ContentsPART 1. ABOUT STARING ; Chapter 1. Why Do We Stare? ; PART 2. WHAT IS STARING? ; Chapter 2: Staring: A Physical Response ; Chapter 3: Staring: A Cultural History ; Chapter 4: Staring: A Social Relationship ; Chapter 5: Staring: Knowledge Gathering ; PART 3. DON'T STARE ; Chapter 6: Staring: Getting into Trouble ; Chapter 7: Staring: Bad Manners ; Chapter 8: Staring: Rules and Rebellion ; PART 4. STARERS AND STAREES ; Chapter 9: Looking Away, Staring Back ; PART 5. SCENES OF STARING ; Chapter 10: Staring at Faces ; Chapter 11: Staring at Hands ; Chapter 12: Staring at Bodies ; Chapter 13: Staring at Breasts ; Chapter 14: Beholding

    15 in stock

    £28.04

  • OUP India Ethics for Public Communication

    Out of stock

    Book Synopsis

    Out of stock

    £97.84

  • Communication in Everyday Life

    Oxford University Press, Canada Communication in Everyday Life

    3 in stock

    Book SynopsisCommunication in Everyday Life: Personal and Professional Contexts is a comprehensive introduction to interpersonal communication and the different contexts-both personal and professional-in which communication and interaction take place.Trade Review"The opening story for Chapter One is powerful. You had my full attention, wanting to read more. The stories throughout the book are excellent." --Laura Doan, Thompson Rivers University "The story-based format is something new that students would find interesting and engaging and teachers would find helpful for class discussions." --Victoria O'Connor, Algonquin College "I found [the book] quite interesting as it included historical data and stories that I had not heard of...It would be a useful guide to further develop my own thinking about interpersonal skills." --Joanne Spence, Humber CollegeTable of ContentsBRIEF CONTENTS; DETAILED CONTENTS; FROM THE PUBLISHER; FROM THE AUTHORS; APPENDIX: MAKING A TEAM PRESENTATION; GLOSSARY; NOTES; INDEX

    3 in stock

    £107.19

  • Communications in Selling

    Oxford University Press Southern Africa Communications in Selling

    1 in stock

    Book SynopsisAddresses the specific communications needs of technikon students studying marketing.Table of ContentsLearning about communication; interference in communication; workplace communication; learning about books; learning about libraries; business correspondence; oral communication; writing an assignment; report writing; learning about meetings.

    1 in stock

    £14.24

  • Interdisciplinary Barthes

    Oxford University Press Interdisciplinary Barthes

    Book SynopsisInterdisciplinary Barthes addresses the enduring stimulus that Barthes offers to intellectually adventurous work across the human sciences. It contextualises his creative engagements with ethnology, historiography, philosophy, ethics, music, photography, and literature, and traces the distinctive ways which he unsettled disciplinary boundaries.Trade ReviewAs one might imagine in picking up any hardback publication from Oxford University Press, Interdisciplinary Barthes is a satisfying book to behold * Sunil Manghani, Barthes Studies *Table of ContentsList of Illustrations Notes on Contributors Preface Introduction 1: DIANA KNIGHT: Roland Barthes, An Interdisciplinary Subject Part I: Myths, History, and Images 2: PHILIPPE ROGER: Barthes's Frenchness 3: JONATHAN CULLER: Barthes's Myths of America 4: STEPHEN BANN: The Intelligible Versus the Real: Barthes's Historiographical Option 5: MARIA O'SULLIVAN: Time and Space: Barthes and the Discourse of History 6: ÉRIC MARTY: Barthes and the Visibility Turn: For a Non-Mimetic Image 7: KATHRIN YACAVONE: Picturing Barthes: The Photographic Construction of Authorship Part II: Religion, Philosophy, and Ethics 8: MICHAEL MORIARTY: Barthes and Religion 9: LUCY O'MEARA: Barthes and the Lessons of Ancient Philosophy 10: MARIELLE MACÉ: Barthes and 'Subtle Forms of Living' 11: KRIS PINT: 'A Country Free by Default': Barthes and the Atmospheric Experience of Literature 12: FRANÇOIS NOUDELMANN: Barthes and Insignificant Music 13: PATRIZIA LOMBARDO: Barthes and the Emotions Part III: Writing, Criticism, and the Archive 14: ANTOINE COMPAGNON: Barthes and Commissioned Writing 15: ANDY STAFFORD: Barthes's Menippean Moment: Creative Criticism 1966-70 16: CLAUDE COSTE: From Fichier to OEuvre: Barthess 'Our Literature' project 17: ANNE HERSCHBERG PIERROT: Barthes, the Desire to Write, and the Prevision of the Work 18: TIPHAINE SAMOYAULT: Barthes's Ordinary Writing Index

    £83.61

  • ImMobile Homes

    Oxford University Press Inc ImMobile Homes

    Out of stock

    Book SynopsisThe home has been on the forefront of rapid economic, political, social, and technological transformations for many individuals and families across the world. As a country reliant on the exportation of human labor to sustain its national economy, the Philippines exemplifies a valuable case study of the impacts of a globalized and networked society on the everyday dynamics of a transnational family arrangement. Despite ranking among the heaviest Internet users in the world, Filipino citizens are often left with no choice but to navigate digital and transnational environments orchestrated by the uneven distribution of both national and international resources and opportunities. (Im)mobile Homes investigates the role of smartphones, social media channels, and various mobile applications in forging and sustaining intimate ties among dispersed Filipino family members. Examining the digital lifeworlds of transnational Filipino family in Australia, this volume draws on rich ethnographic study to explore the benefits of digital communication as well as the tensions enabled by the influences of socio-cultural structures, socio-economic conditions, technological affordances, and institutional policies and processes on mobile practices. It portrays the physically distributed yet virtually connected nature of the transnational Filipino family through diverse contexts, such as observing family rituals, performing intimate care, and managing crises, and foregrounds their unique strategies in addressing the interruptions of connecting at a distance. Ultimately, this volume underscores how mobile practices of the transnational Filipino family negotiate the pre-existing and broader structural systems that (re)produce marginalization in a digital and global era. Enriched by moving stories of transnational families, (Im)mobile Homes offers a critical lens towards interrogating the possibilities and politics of a home from afar in the digital era.Trade ReviewThis book is an inspiring analysis of the separated condition that millions of migrants and their distant families find themselves in. Earvin Cabalquinto expertly combines digital media, migration, and mobilities research to show us innovative ways of living with loved ones at a distance while also bringing into stark relief conditions and experiences of inequality and colonial path dependencies. A really engaging and interesting read, and highly recommended. * Monika Büscher, Lancaster University *This poignant book chronicles the lives of Filipino transnational migrants and their families who continue to find ways to create a sense of home through mobile communication technologies. Cabalquinto presents an empathetic and nuanced account that highlights not only the creativity and commitment to maintaining connections with family but also the broader structures such as the state and familial expectations that fundamentally shape the possibilities for their (im)mobile homes. * Heather A. Horst, Western Sydney University *Earvin Cabalquinto paints an insightful and richly detailed picture of how technological mediation enables family life at a distance. This book makes a substantial contribution to the rapidly expanding fields of mobile communication and media and migration research. * Mirca Madianou, Goldsmiths, University of London *Full of resonating stories–from migrant parents torn apart from their children to family grudges that burrowed deep through the cracks of our modern digital communication—this is a powerful book about the everyday struggles of transnational families. Finely observed about the ambivalent possibilities for mediated connection in otherwise impossible situations, Earvin Cabalquinto's ethnography is a must-read for scholars, community organizers, tech designers, and policymakers interested in the well-being of economic migrants. * Jonathan Corpus Ong, University of Massachusetts Amherst *Table of ContentsPreface Acknowledgements Introduction Chapter 1. Mediated (Im)mobilities Chapter 2. Zones of Reterritorialized Domesticity: 'It's Like Leaving Messages on the Fridge' Chapter 3. Homeland (Dis)connections: 'It's Like I'm in the Philippines' Chapter 4. Restaging Interrupted Rituals: 'It's As If They're Beside Me' Chapter 5. Mobile (Un)caring at a Distance: 'You Really Love Us My Son' Chapter 6. Bittersweet Festivity: 'We're Not Only Here but We're Also There in Spirit' Chapter 7. Digital Lifeline in Turbulent Times: 'As Long as They're Okay, I'm Okay' 8. An (Im)mobile Home and Beyond Methodological Appendix

    Out of stock

    £44.70

  • Talking Health

    Oxford University Press Inc Talking Health

    Out of stock

    Book SynopsisThe COVID-19 pandemic has emphasized the need for health professionals to communicate more clearly about what public health is and why it matters. Public health in the United States has been underfunded, undervalued, and misunderstood largely because of the unclear and inconsistent way health leaders talk about it.Talking Health is intended to help public health and allied professionals communicate about public health more effectively - whether they need to reach policymakers, community partners, the media, or the public. Many people who are trained in medicine or public health have never had to sell ideas or policies to uninformed or skeptical partners, but the insights, tools, and resources included in this book can provide a first step toward better communications and stronger partnerships.This book is based on original research and insights by social scientists and seasoned communications professionals at the FrameWorks Institute and Hattaway Communications. It provides practical tTrade ReviewIn public health, when we do our best work, nothing happens. However, it's difficult to tell the story about a health risk avoided or mitigated, and because of that, many people don't value public health's work to protect and improve their heath. The authors of Talking Health have provided proven strategies that, when used as intended, will help public health practitioners tell their story more effectively. It's a must-read for anyone who needs to communicate public health's value to both individuals and communities to get results. * Georges C. Benjamin, MD, Executive Director, American Public Health Association *The global COVID-19 pandemic has demonstrated, once again, that health communication is at the core of effective public health. When health communication is done right, science has impact and lives are saved. When done wrong, the opposite occurs. This practical book describes the right way to do health communication - through audience research, strategic messaging and framing, and persuasive storytelling - to reach target audiences with key messages that promote and protect their health. * Jay M. Bernhardt, PhD, MPH, Dean, Moody College of Communication, University of Texas at Austin, and former Director, National Center for Health Marketing, Centers for Disease Control and Prevention *Talking Health should be required reading for all public health professionals and health communicators. The way public health data are communicated is just as important as the science behind the message. This book gives practical methods and tools for how to communicate effectively. * Judy Monroe, MD, President and CEO, CDC Foundation *This timely, practical, and relevant book includes essential resources to communicate about the value of public health and to promote cross-sectoral partnerships. It's a critical tool not only for public health professionals but also for community partners and leaders from other sectors to develop a shared understanding of 'public health,' see the connection with their work, and communicate about it. * Renata Schiavo, PhD, MA, CCL, Senior Lecturer, Columbia University Mailman School of Public Health; Editor-In-Chief, Journal of Communication in Healthcare: Strategies, Media, and Engagement in Global Health; Founder and Board President, Health Equity Initiative; and Principal, Strategies for Equity and Communication Impact *Table of ContentsAcknowledgements About the Authors Contributors Introduction: Good Health Depends on Better Communication and Stronger Partnerships, Ruth Katz, Maureen Byrnes, and Brian C. Castrucci I. WHY PUBLIC HEALTH NEEDS TO DO BETTER Chapter 1: Perceptions of Public Health: The Gaps Between Insiders and Other Leaders, Moriah Gendelman Chapter 2: Communicating for Change: How We Deliver Our Ideas Matters, Nat Kendall-Taylor Chapter 3: Winning Words and Strategic Stories: Building Public Support for Public Health, Doug Hattaway and Eric Zimmermann II. TOOLS AND PERSPECTIVES Chapter 4: Tools: Effective Messaging and Storytelling for Public Health, Mark Miller and Rachel Locke III. BRINGING PUBLIC HEALTH TO LIFE Chapter 5: How to Tell Impactful Stories, Soledad O'Brien and Rose Arce Chapter 6: Think Like a Marketer: Find Your Hook, Make It Beautiful, and Humanize the Numbers, Sarah Martin, with contributions by Anna Duin Conclusion-- Communication in Public Health: Where We Go from Here, Karen De Salvo Resources Index

    Out of stock

    £28.75

  • Networked Collective Actions The Making of an

    Oxford University Press Inc Networked Collective Actions The Making of an

    Out of stock

    Book SynopsisTrade ReviewHyunjin Seo's Networked Collective Actions: The Making of an Impeachment is a much-needed addition to the growing literature on collective action, written from the intersection of media and politics. … The framework Seo provides is inherently versatile and inclusive, reflecting the challenges brought on by digital technologies of different kinds and applicable to both non-Western and Western contexts. * Soomin Seo, Asian Communication Research *Amid justified pessimism concerning social media's negative role in political polarization, Hyunjin Seo's exemplary study of South Korea's recent successful impeachment of its president provides an alternative perspective. Through interviews and historical analysis of Korea's shifting politics and its well-established citizens' media, Seo explains why an initially polarized politics morphed into national consensus with dramatic results. Taking seriously the role of traditional media and on-the-ground symbolic politics alongside social media, Seo offers a much-needed antidote to Western-dominated understandings of our democratic futures. * Nick Couldry, Couldry, Professor of Media, Communications and Social Theory, London School of Economics and Political Science *Table of ContentsChapter 1: Introduction Chapter 2: Agent-Affordance Framework of Networked Collective Actions Chapter 3: Changing Information Ecosystem in South Korea Chapter 4: Candlelight Vigils and Citizen Activism Chapter 5: Sewol Ferry Disaster: Growing Anger Toward President Park Chapter 6: Networked Collective Action and Impeachment of President Park Chapter 7: Park's Supporters Fight Back: Conspiracy Theories and Far-right Group Chapter 8: After the Candles Were Extinguished: Post-impeachment Issues Chapter 9: Conclusion: Evolving Agent-Affordance Interactions & Information Ecosystem

    Out of stock

    £33.04

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