Communication studies Books

Book SynopsisThe recently-coined term digital religion refers to the understanding that contemporary religion is practiced in both online and offline contexts, and these contexts intersect with one another. Scholars of digital religion recognize that religion is increasingly influenced and informed by its interactions with computer-mediated, digital technologies, including not only the different manifestations of the internet, but other emerging forms of technology, such as mobile phones and video games.The Oxford Handbook of Digital Religion will provide a comprehensive overview of religion as seen and performed through these various media, platforms, and cultural spaces. The text will cover religious engagement with a wide range of digital media forms (including social media, websites, gaming environments, virtual and augmented realities, etc.) and highlight examples of technological engagement and negotiation within the major world religions (i.e. Buddhism, Christianity, Hinduism, Islam, and Judaism), as well as significant subgroups. And because of the interdisciplinary nature of the field, the Handbook will be led by co-editors representing the fields of religious studies and communications, both with experience in how those disciplines intersect.

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Book SynopsisThe contemporary public sphere is rife with problematic information, but on what terms are manipulators able to garner attention in the hybrid media system? In Hacking Hybrid Media, Stephen R. Barnard examines how networked media capital is changing the fields of politics and journalism. With a focus on the messaging strategies employed by Donald Trump and his most vocal online supporters, Barnard provides a theoretically oriented and empirically grounded analysis of the ways today''s media afford deceptive political communication. Analyzing data from prominent political events, Barnard shows how members of Trump''s digital army use Facebook groups, Reddit forums, Twitter hashtags, YouTube channels, mass media, and more to shape the flow of disinformation in American media.From the structures of social media platforms to the practices of political actors, Barnard offers a critical appraisal of media power and the capital required to wield it. He reflects not only on the tools and techniques of manipulative media campaigns, but also on the implications they hold for the future of journalism, politics, and democracy in the US and beyond. In striking a balance between social theory and empirical research, Hacking Hybrid Media shows how the emergent structures and practices of the contemporary media system shape how information flows, how meaning is made, and ultimately, how networked social influence works.

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Book SynopsisIn Mixed Company combines theory, applications, and current research on small group communication in a conversational and engaging style. It is a comprehensive text and has been the market leading small group communication text for the last several editions. The 11th edition will continue to use abundant humor, engaging case studies, novel illustrations, dramatic and poignant examples, personal narratives and vivid stories, and colorful language to encourage students to keep reading. The 11th edition offers an emphasis on meetings with the new Chapter 3, current treatments of COVID and its profound effects on small group dynamics, and comprehensive treatment of virtual groups, in addition to vastly enhanced visual packaging.Trade ReviewIn Mixed Company addresses group communication from a less formal communication perspective. It has appeal and relevance to majors outside of the field of Communication." - Samantha L. Gonzalez, Manchester Community CollegeA grounded, practical approach to small group communication. Has stood the test of time." - Kyle Hanners, Arizona State UniversityIn Mixed Company, is a good, relatively inexpensive book that I believe students are able to readily engage with throughout the semester. Rothwell presents concepts and examples in a clear, easy-to-understand narrative, and that is good for keeping students' attention throughout the semester and the assigned readings." - Evan Billingsley, Arizona State UniversityIn Mixed Company is extremely well written and developed. It includes all of the information/scholarship you would like in a class on small group/team communication." - Marla Lowenthal, University of San FranciscoTable of ContentsBrief Contents Preface 1 Communication Competence in Groups 2 Groups as Systems 3 Meetings: Standard and Virtual 4 Group Development 5 Developing the Group Climate 6 Roles in Groups 7 Group Leadership 8 Developing Effective Teams 9 Defective Group Decision Making and Problem Solving 10 Effective Decision Making and Problem Solving 11 Power in Groups: A Central Dynamic 12 Conflict Management and Negotiation Appendix A: Group Oral Presentations Appendix B: Critical Thinking Revisited: Arguments and Fallacies Glossary References Index TABLE OF CONTENTS Preface Chapter 1: Communication Competence in Groups Myths about Communication Myth 1: Communication Is a Cure-all Myth 2: Communication Can Break Down Myth 3: Effective Communication Is Merely Skill Building Myth 4: 93% of Meaning Is Communicated Nonverbally Myth 5: Effective Communication Is Just Common Sense Communication Defined Communication as Transactional: Mutually Influential Communication as a Process: The Continuous Flow Communication as Sharing Meaning: Making Sense Verbal Communication: Telling It Like It Isn't Nonverbal Communication: Wordless Meaning Communication Competence Effectiveness: Achieving Goals A Matter of Degree: From Deficiency to Proficiency We (Not Me) Oriented: Primacy of Groups Appropriateness: Following the Rules Rule Violations: Consequential Effects Rule Changes: Context Specific Achieving Communication Competence Knowledge: Learning the Rules Skills: Showing, Not Just Knowing Sensitivity: Receptive Accuracy Commitment: A Passion for Excellence Ethics: The Right and Wrong of Communication Culture and Communication Competence Individualism-Collectivism Dimension: The Prime Directive Applying the Communication Competence Model: Several Steps Self-Assessment: Be Ye Individualist or Collectivist? Definition of a Group Groups: More than People Standing at a Bus Stop Interpersonal Communication and Public Speaking: Ungroups Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 2: Groups as Systems Interconnectedness of Parts Ripple Effect: A Chain Reaction Synergy: One Plus One Equals a Ton Negative Synergy: Results Beyond Bad Adaptability to a Changing Environment Dynamic Equilibrium: Regulating Stability and Change Dealing with Difficult Group Members: Disruptive Change Self-Assessment: Are You a Difficult Group Member? Boundary Control: Communication Methods for Regulating Input Physical Barriers: Protecting Group Space Psychological Barriers: Member in Name Only Linguistic Barriers: Having to Speak the Language Rules: Permission Not Granted Roles: Staying in Bounds Networks: Controlling Information and Interaction Flow Open and Closed Systems: Setting Effective Boundaries Influence of Size Group Size and Complexity Quantitative Complexity: Exponentially Complicated Complexity and Group Transactions: Size Matters An Organization: A Group of Groups Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 3: Meetings: Standard and Virtual Standard Meeting Preparation Clarify the Purpose: Avoid Aimlessness Create an Effective Meeting Agenda: Simple Steps Get There First: Expect Problems Conducting a Meeting Type of Meeting: Formal or Informal Begin on Time; End on Time: Punctuality Is a Virtue Communicate Ground Rules: Avoid Chaos Use the Best Processes: No One-Size-Fits-All Stay on Track: Parking Lots, Jellyfish, and Perception Checks Concluding the Meeting: Don't End with a Whimper After the Meeting: Clean-Up Time Participating in Meetings Be Prepared: Don't Act Like a Potted Plant WAIT: Avoid Stage Hogging Be Attentive: Monitor Your Nonverbal Communication Recognize Cultural Diversity: Is Silence Golden? Increase Participation: Constructive Engagement Virtual Meetings Types of Virtual Meetings: Audio and Visual Pros and Cons: A Mixed Bag Facilitating a Virtual Meeting: New Challenges Virtual Meeting Participation: A Few Unique Considerations Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 4: Group Development Primary Dimensions of Groups Task and Social Dimensions: Working and Relating Building Cohesiveness: Bringing Us Together Encourage Compatible Membership Develop Shared Goals Accomplish Tasks Develop a Positive History of Cooperation Increase Proximity Nurture Virtual Group Social Relations Periodic Phases of Group Development Forming: Gathering Members Reasons We Join Groups: Motivation Member Diversity: The Benefits and Challenges of Difference Storming: Feeling the Tension Primary Tension: Initial Uneasiness Secondary Tension: Later Stress and Strain Norming: Regulating the Group Types of Norms: Explicit and Implicit Degree of Conformity: Strength of Group Pressure Why We Conform: Fitting In Conditions for Conformity: When We Bow to Group Pressure Addressing Nonconformity: When Groups Get Tough Performing: Group Output Motivation to Perform: Social Loafing and Social Compensation Self-Assessment: Social Loafing When Groups Outperform Individuals: Three Heads Are Better than One When Individuals Outperform Groups: No Group Magic Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 5: Developing the Group Climate Positive versus Negative Climates Negativity Bias: Short-Circuiting a Positive Climate Positive Emphasis: The "Magic Ratio" Competition and Cooperation Definitions: Conceptual Clarity Constructive Competition: Tempering Hypercompetitiveness Cooperative Group Climates: Cultivating Positivity Communication and Group Climate Praise and Recognition: Basic Building Blocks Defensive and Supportive Communication: Shaping Climates Self-Assessment: Reactions to Defensive and Supportive Communication Criticism versus Description Control versus Problem Orientation Manipulation versus Assertiveness Indifference versus Empathy Superiority versus Equality Certainty versus Provisionalism Incivility versus Civility Listening: Enhancing Positivity Shift Response versus Support Response: Focusing on Me or Thee? Competitive Interrupting: Seizing the Floor Ambushing: Preparing Rebuttals Virtual Group Climate Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 6: Roles in Groups Influence of Roles Role Status: Playing by Hierarchical Rules Role Conflict: Torn Between Two Roles Role Reversal: When Students Become Teachers Types of Roles Task Roles: Focusing on Maximum Productivity Maintenance Roles: Focusing on Cohesiveness Disruptive Roles: Focusing on Self Self-Assessment: Playing by the Roles Role Emergence Group Endorsement: Accepting a Bid? Role Specialization: Settling into One's Primary Role? Role Adaptability Role Flexibility: Adapting to Context Role Fixation: Failure to Adapt Newcomers and System Disturbance Nature of the Group: The Challenge of Acceptance Group Socialization: Mutual Adaptation to Change Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 7: Group Leadership Definition of Leadership Leadership and Followership: Let's Dance Leader and Manager: Different Types of Influence Difference #1: Positional versus Interpersonal Influence Difference #2: Maintaining versus Changing Differences Not Categorically Exclusive: Matter of Emphasis Leadership Emergence How Not to Become a Leader: Communication Blunders General Emergence Pattern: Process of Elimination Two Phases of Emergence Virtual Group Leader Emergence Additional Factors: Implicit Theories of Leadership Perspectives on Competent Leadership Traits Perspective: The Born Leader View Styles Perspective: One Style Doesn't Fit All Self-Assessment: What Is Your Leadership Style Preference? Situational Perspective: Matching Styles with Circumstances Distributive Leadership: Sharing Functions Servant Leadership Perspective: Ethical Necessity Culture and Leadership: Are There Universal Theories? Communication Competence Perspective: The Overarching View Virtual Group Leadership Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 8: Developing Effective Teams Standard Groups versus Teams Distinctions: The Fourmost Four Level of Cooperation: The Working Together Imperative Diversity of Skills: Looking for Complementarity Group Identity: Operating as a Unit Time and Resources: Commitment to the Team Definition of a Team: A Special Kind of Group Team Members Team Slayers: Members' Bad Attitudes and Bad Behavior Egocentrism: Me-Deep in Omnipotence Cynicism: Communicating a Can't-Do Attitude Communicating Abuse: Incompetent Behavior Kills Teams Team Builders: Choosing and Developing Team Members Experience and Problem-Solving Abilities: Core Competencies Communication Training: Developing Members' Competence Developing Teamwork Developing Team Goals: The Four Cs Clear Goals: Everyone on the Same Page Cooperative Goals: Interdependent Challenges Challenging Goals: Denting the Universe Commitment to Goals: A Passion to Succeed Developing a Team Identity: Unifying Members Symbolic Convergence: Communicating Fantasy Themes Solidarity Symbols: Unifying Nonverbally Team Talk: The Language of We Designating Roles: Room for One Quarterback Team Empowerment: Enhancing Members' Capabilities Definition of Empowerment: Four Dimensions Hierarchical Organizations: The Enemy of Team Empowerment Self-Managing Work Teams: The IDEO Model Impediments to Team Empowerment: No Buy-In Establishing Individual Accountability: Providing Feedback Competent Team Leadership Nurturing Empowerment: A Shared Responsibility Requiring a Psychologically Safe Environment: Killing Fear and Ego Virtual Teams Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 9: Defective Decision Making and Problem Solving Information Overload Scope of the Problem: The Information Avalanche Consequences: The Downside of Information Overload Critical Thinking Impairment: Separating Wheat from Chaff Indecisiveness: Conclusion Irresolution Inattention: Difficulty Concentrating Diminished Creativity: Preoccupation with the Mundane Coping with Information Overload: Wrestling the Beast Ruthlessly Filter Information: Scan the Spam "Eat the Frog": Tackle the Unpleasant Tasks First Shut Down Technology: Hitting the Off Switch? Become Selective: On a Need-to-Know Basis Limit the Search: When Enough Is Enough Discern Patterns: Recognizing Irrelevant Information Focus: Don't Multitask Information Underload Mindsets: Critical Thinking Frozen Solid Confirmation Bias: One-Sided Information Searches The Problem: Poor Decisions and Solutions Combating Confirmation Bias: A Plan False Dichotomies: Either-Or Thinking Collective Inferential Error: Uncritical Thinking Prevalence of the Problem: It's a Group Thing Sources of Inferential Errors: Distortions and Correlations Unrepresentativeness: Distorting the Facts Self-Assessment: The Uncritical Inference Test Correlation Inferred as Causation: Covariation Error Correction: Practicing Critical Thinking Group Polarization: Extremely Uncritical Thinking Polarization: From Gambling to Guarded Why Groups Polarize: Comparison and Persuasion Combating Group Polarization: Necessary Steps Groupthink: Critical Thinking in Suspended Animation Conditions: Excessive Cohesiveness and Concurrence Seeking Identification of Groupthink: Main Symptoms Overestimation of the Group's Power and Morality: Arrogance Closed-Mindedness: Clinging to Assumptions Pressures toward Uniformity: Presenting a United Front Preventing Groupthink: Promoting Vigilance Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 10: Effective Decision Making and Problem Solving Group Discussion Functions and Procedures Phases and Functions: General Considerations Multiple Sequence Model: Phases of Decision Making Functional Perspective: Being Systematic The Standard Agenda: Structuring Group Discussion Problem Identification: What's the Question? Problem Analysis: Causes and Effects Solution Criteria: Setting Standards Solution Suggestions: Generating Alternatives Solution Evaluation and Selection: Deciding by Criteria Solution Implementation: Follow-Through Decision-Making Rules: Majority, Minority, and Unanimity Majority Rule: Tyrannical or Practical Minority Rule: Several Types Unanimity Rule: Consensus Evaluating Information: Countering "Truth Decay" Credibility: Is It Believable?? Currency: Is It Up to Date?? Relevance: Looking for Logical Connections Representativeness: Reflecting the Facts Sufficiency: When Enough Really Is Enough Creative Problem Solving General Overview: The Creative Process Creative Techniques: Systematic Procedures Idea Generation: Several Techniques Framing/Reframing: It's All in the Wording Virtual Groups and Decision Making Pace of Decision Making: Synchronous and Asynchronous Media Virtual Creativity: Finding Your Comfort Zone Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 11: Power in Groups The Nature of Power Forms of Power: Dominance, Prevention, and Empowerment Communication Indicators of Power General Indicators: Defining, Following, and Inhibiting Verbal Indicators: Language Choices Nonverbal Indicators: Silent Exercise of Power Status Cues: Virtual Groups Power Resources: The Raw Materials of Influence Information: Good and Plenty Expertise: Information Plus Know-How Legitimate Authority: You Will Obey Rewards and Punishments: Pleasure and Pain Personal Qualities: A Powerful Persona Consequences of Power Imbalances Bias Against Women and Ethnic Minorities: Leadership Gap Bullying: Verbal and Nonverbal Aggression Power Distance: Cultural Variation General Description: Horizontal and Vertical Cultures Communication Differences: With Whom May You Communicate? Balancing Power: Prevention Strategies Defiance: Digging in Your Heels Resistance: Dragging Your Feet Sluggish Effort: How Slow Can You Go? Strategic Stupidity: Smart People Acting Dumb Loss of Motor Function: Conscious Carelessness The Misunderstanding Mirage: Confusion Illusion? Selective Amnesia: Fake Forgetfulness Tactical Tardiness: Late by Design Purposeful Procrastination: Deliberate Delays Balancing Power Positively: Enhancing Empowerment Developing Assertiveness: Exhibiting Confidence and Skill Alliances: Forming Coalitions Increasing Personal Power Resources: Benefiting the Group Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Chapter 12: Conflict Management and Negotiation Nature of Conflict Definition: Incompatible, Interconnected Struggle Benefits of Conflict: Dissent Can Be Productive Destructive and Constructive Conflict: Differences Communication Styles of Conflict Management Collaborating: Problem Solving Confrontation: Directly Addressing the Problem Integration: Seeking Joint Gains Smoothing: Calming Troubled Waters Accommodating: Yielding Compromising: Halving the Loaf Avoiding: Withdrawing Competing: Power-Forcing Comparing Styles: Likelihood of Success Situational Factors Task Conflict: Routine and Nonroutine Relationship Conflict: It's Personal Values Conflict: Deeply Felt Struggles Culture and Conflict: Communication Differences Negotiating Strategies Positional Bargaining: Hard and Soft Negotiating Principled Negotiation: Interest-Based Bargaining The Four Principles: Appropriate Rules Remaining Unconditionally Constructive: Sound Judgment? The BATNA: Best Alternative to a Negotiated Agreement Anger Management Constructive and Destructive Anger: Intensity and Duration Managing Your Own Anger: Taking Control Managing the Anger of Others: Communication Jujitsu Virtual Groups and Conflict Questions for Critical Thinkers TED Talks and YouTube Videos Video Case Studies Appendix A: Group Oral Presentations Appendix B: Critical Thinking Revisited: Arguments and Fallacies Glossary References Index

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Book SynopsisSelected chapters from this book are published open access and free to read or download from Oxford Scholarship Online, https://oxford.universitypressscholarship.com/.Since Digital Dominance was published in 2018, a global consensus has emerged that technology platforms should be regulated. Governments from the United States to Australia have sought to reduce the power of these platforms and curtail the dominance of a few, yet regulatory responses remain fragmented, with some focused solely on competition while others seek to address issues around harm, privacy, and freedom of expression.Regulating Big Tech condenses the vibrant tech policy debate into a toolkit for the policy maker, legal expert, and academic seeking to address one of the key issues facing democracies today: platform dominance and its impact on society. Contributors explore elements of the toolkit through comprehensive coverage of existing and future policy on data, antitrust, competition, freedom of expression, jurisTrade ReviewSocieties have finally woken up to the threat to democracy posed by the dominance of a small number of tech companies. But to date, the legal and legislative responses to the threat have been disjointed, unimaginative, and in some cases almost incoherent. The shortage of good ideas for bringing digital technology under effective democratic control is palpable and worrying. By assembling a formidable group of thinkers on these questions, Tambini and Moore have not only created the kind of brain trust liberal democracies need at this critical time, but also a primer for policymakers everywhere. * John Naughton, Cambridge University and Observer columnist *The threat to democracy posed by the concentration of power in digital media markets is one of the great challenges of our time. Regulating Big Tech has assembled ideas for change from some of the best thinkers in the world. It is essential reading for anyone wrestling with the topic. * Ben Scott, Executive Director, Reset *Table of ContentsIntroduction Damian Tambini and Martin Moore PART I: Enhancing Competition 1. Reshaping Platform-Driven Digital Markets Mariana Mazzucato, Josh Entsminger, and Rainer Kattel 2. Reforming Competition and Media Law--The German Approach Bernd Holznagel and Sarah Hartmann 3. Overcoming Market Power in Online Video Platforms Eli M. Noam 4. Enabling Community-Owned Platforms--A Proposal for a Tech New Deal Nathan Schneider PART II: Increasing Accountability 5. Obliging Platforms to Accept a Duty of Care Lorna Woods and Will Perrin 6. Minimizing Data-Driven Targeting and Providing a Public Search Alternative Angela Phillips and Eleonora Maria Mazzoli 7. Accelerating Adoption of a Digital Intermediary Tax Elda Brogi and Roberta Maria Carlini PART III: Safeguarding Privacy 8. Treating Dominant Digital Platforms as Public Trustees Philip M. Napoli 9. Establishing Auditing Intermediaries to Verify Platform Data Ben Wagner and Lubos Kuklis 10. Promoting Data for Well-Being While Minimizing Stigma Frank Pasquale Part IV: Protecting Democracy 11. Responding to Disinformation: Ten Recommendations for Regulatory Action and Forbearance Chris Marsden, Ian Brown, and Michael Veale 12. Creating New Electoral Public Spheres Martin Moore 13. Transposing Public Service Media Obligations to Dominant Platforms Jacob Rowbottom PART V: Reforming Governance 14. A Model for Global Governance of Platforms Robert Fay 15. Determining Our Technological and Democratic Future: A Wish List Paul Nemitz and Matthias Pfeffer 16. Reconceptualizing Media Freedom Damian Tambini 17. A New Social Contract for Platforms Victor Pickard Conclusion: Without a Holistic Vision, Democratic Media Reforms May Fail Martin Moore and Damian Tambini

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Book SynopsisTrade ReviewCrossed Wires offers a stellar interplay and tension between the everyday experiences of American post and telecommunications users and laborers of those huge entities, set in stark relief with the political economy of those same institutions as they deployed their reach and power with local, state, federal, and on occasion international governments and institutions. Understanding posts and telecommunications in the historical context of political economy is just as much about the workers, the users, and the public as about the politicians and the plutocrats. This book is brilliant and compelling. Let there be no doubt: Dan Schiller has penned a masterpiece. * James Schwoch, Northwestern University *Every generation or so a radical analysis emerges that forever changes how we understand information and communication systems. Dan Schiller, among our greatest historians of telecommunications, has written such a book. His deeply researched and beautifully written social history challenges dominant perspectives on digital media and promises to reframe ongoing policy debates. To understand how our core digital infrastructures became so commercially captured—and what's to be done to recover their democratic potential—we all must engage with this magisterial book. * Victor Pickard, University of Pennsylvania *With impressive breadth, and magnificent empirical command, Dan Schiller surveys the history of telecommunications policy and practice in the United States. The sheer span of the narrative is striking enough; the detailed outline of the ways in which corporate interests (and the goals of an aggressively expanding American economy) framed and distorted American communications policies over the course of two centuries is breath-taking. This is a 'must-read' book for all those striving to understand the contemporary pathologies (and prospects) of the American political system. * Michael A. Bernstein, Provost Emeritus, Professor of Business, Economics, and History, Stony Brook University-The State University of New York *Grab a comfy chair and settle in for this magisterial work! Whether historicizing the early post office, public utilities, or digital routes, Schiller shows how a divided and power-laden society imprints network development and unearths the lively struggles that shaped US telecommunication. Crucial reading for understanding global network predicaments. * Lisa Parks, Distinguished Professor of Media Studies, University of California-Santa Barbara *Schiller offers a detailed history of American telecommunications that also reads like a long-form story, with quotes from leading players and details of power plays conducted among competing parties...Recommended. Graduate students, faculty, and professionals. * Choice *Table of ContentsIntroduction: A Missing History Part 1: Anti-Monopoly Chapter One: Paths Into an Imperial Republic: Posts And Telegraphs Chapter Two: Anti-Monopoly, in the Country and the City Chapter Three: Business Realignment, Federal Intervention, Class Confrontation Part 2: Public Utility Chapter Four: Reactivating Reform Chapter Five: Telegraph Workers in Depression and War Chapter Six: The Punishing Passage to Telephone Unionism Chapter Seven: Consumption and Public Utility Chapter Eight: Patents Under Pressure, 1920s-1950s Chapter Nine: Activists and Dissidents: The 1960s Part 3: Digital Capitalism Chapter Ten: Innovation, Dissensus, And Reaction from Above Chapter Eleven: Telecommunications and American Empire Conclusion Notes Index

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Book SynopsisTable of ContentsChapter 1: Introduction: Intertextuality and metadiscourse online Chapter 2: "Most 'evidence' that people post has nothing to do with 'clean' eating": Negotiating word meanings and appropriate thread participation Chapter 3: "I fixed it for you": Intertextuality and metadiscourse in a digital trope Chapter 4: "I wanted to offer a brief explanation for the locking of this thread": A moderator's use of GIFs and text to cut off communication Chapter 5: "I would suggest you tell this to your doctor": Online collaborative problem-solving about offline doctor-patient communication Chapter 6: "He's got a right to be upset if your phone is in your face when he's trying to spend time with you": Cultural discourses and Master Narratives about digital communication technologies and interpersonal communication and relationships Chapter 7: Conclusion: Intertextuality and metadiscourse References

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Book SynopsisThe Oxford Handbook of Parasocial Experiences examines how audiences psychologically relate to people they see in the media. Specifically, the term Parasocial Experiences (PSEs) is used to refer to parasocial relationships (PSRs) and parasocial internactions (PSIs). This Handbook offers a thorough synthesis of the fast-growing, international, and multidisciplinary research of PSEs, celebrating the field''s accomplishments to date but also outlining a blueprint for future growth.The book is organized in six sections covering: (1) theoretical, conceptual, and operational definitions of PSEs; (2) theoretical models and state-of-the-art review of research on PSEs across the lifespan; (3) the effects of PSEs on media users'' self and their social life; (3) the effects of PSEs in various contexts such as health, politics, and marketing; and (4) identifying understudied areas of research that call for further investigation such as comparative cross-cultural research. Across the thematic chapters, the authors debate several overarching critical theoretical issues in PSEs research, such as the boundaries between parasocial and social phenomena and the distinctions between PSEs and other forms of involvement with media. The book also includes a hands-on methodological chapter that provides detailed information about measurement and manipulation of PSEs. Offering state-of-the-art research in the field written by leading scholars, The Oxford Handbook of Parasocial Experiences is crucial reading for anyone interested in this new area of study.Table of ContentsIntroduction: A Look Forward on Parasocial Experience Research Rebecca Tukachinsky Forster Part I: Ontology and Epistemology of Parasocial Experiences Chapter 1: The History and Scope of Parasocial Research Nicole Liebers & Holger Schramm Chapter 2: Defining Parasocial Relationship Experiences David Giles Chapter 3: Three Conceptual Challenges to Parasocial Interactions: Anticipated Responses, Implicit Address, and the Interactivity Problem Tilo Hartmann Chapter 4: Methods and Measures in Investigating PSEs Jayson L. Dibble, Rebecca Tukachinsky Forster,Madeline Guzaitis, & Sarah Downey Part II: PS Initiation, Development, and Termination Chapter 5: Initiation and Evolution of PSRs Nathan Walter, Emily A. Andrews, & Rebecca Tukachinsky Forster Chapter 6: Parasocial Relationship Dissolution Mu Hu Part III: PSR Across the Life Span Chapter 7: Parasocial Relationships in Children Nancy A. Jennings Chapter 8: PSRs in Adolescence Sarah E. Erickson Chapter 9: PSRs in Adults and Older Adults Gayle Stever Part IV: Applications of PS Experiences to Self and Social Life Chapter 10: The Social Context of PSRs Dara Greenwood and Alice Aldoukhov Chapter 11: How Parasocial Experiences Affect Our Self-Concepts Shira Gabriel, Ariana Young, Esha Naidu, & Veronica Schneider Chapter 12: Effects of PS Experiences on Intergroup Relationships Elizabeth L. Cohen & Anita Atwell Seate Chapter 13: PS and Identity Among LGBTQ Media Users Bradley J. Bond Part V: PS Experiences in Persuasion and Strategic Communication Chapter 14: Effects of Parasocial Experiences on Health Outcomes Cynthia A. Hoffner & Elizabeth L. Cohen Chapter 15: Parasocial Experiences in the Political Arena Stefanie Demetriades, Nathan Walter, & Jonathan Cohen Chapter 16: Effects of Parasocial Experiences with Spokespersons on Consumer Behavior Juha Munnukka & Hanna Reinikainen Part VI: Agenda for Future PS Research Chapter 17: Beyond Friendship: A Call for Research on Non-amicable Parasocial Relationships Rebecca Tukachinsky Forster & Melissa A. Click Chapter 18: Parasocial Experiences as a Function of Racial and Ethnic Identity Julius Matthew Riles & Kelly Adams Chapter 19: Cultural Perspective: A Call for Comparative Research Rebecca Tukachinsky Forster & Mu Hu

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Book SynopsisTrade ReviewThe doctrine of neutral professionalism tells journalists that their work will be trusted if they keep themselves out of it. No, says Sue Robinson, you have put yourselves into it. You have to engage with the people you are trying to inform and come clean about your own identity as a private citizen and public professional. Her brave book, How Journalists Engage, describes the 'built environment' where an alternative—and far more humble—approach is slowly coming into view. In this detailed account of engagement work, there is a rethinking of journalism's entire professional project. I, for one, welcome that. * Jay Rosen, New York University Arthur L. Carter Journalism Institute, and author of What Are Journalists For? *In How Journalists Engage, Susan Robinson has done something refreshing: She's taken the chaos of an industry besieged by challenges in a turbulent world and extracted a framework that can give journalists a firmer footing. Not sure what it will take to strengthen our ties to an anxious, divided public? Her four new roles and eight new skill sets are a strong place to start. * Mónica Guzmán, Senior Fellow for Public Practice, Braver Angels, and author of I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times *How Journalists Engage illuminates the changing role of trust in the contemporary news ecosystem. Professor Robinson has written an important book for scholars and practitioners alike. * Pablo J. Boczkowski, Hamad Bin Khalifa Al-Thani Professor, Northwestern University, and author of Abundance *Now more than ever, journalism is faced with the challenge of how to build trust within our increasingly fractured and polarized communities. How Journalists Engage is essential reading for anyone interested in this vital challenge. Building on rich and rigorous empirical research, including a diverse range of engagement case studies, it calls for an ethic of 'identity-aware care,' suggesting that journalists must prioritize listening to and learning from the diverse communities they serve. * Karin Wahl-Jorgensen, University Dean of Research Environment and Culture, Cardiff University, and author of Emotions, Media and Politics *The admirable research presented within its pages makes it a must-read. Furthermore, it possesses the capacity to inspire and stimulate fruitful empirical research in the realm of journalism ethics. * Y. Feng, Journal Of Media Ethics *Table of ContentsAcknowledgments Prologue Chapter One: How Journalists Trust: Engagement Practices in an Industry Paradigm Shift Chapter Two: How Journalists Engage: A Theory of Trust Applied Chapter Three: How Journalists Identify: Trusting Agents of Engaged Care Chapter Four: How Journalists Might Care: Trust Building Through News Listening-to-Learn Literacies Chapter Five: How Journalists Can Listen to Learn and Learn to Listen: Two Interventions in Newsrooms and J-Schools Chapter Six: A Theory of Trust Building: Framing Journalistic Practice with an Identity-Aware Caring through Engagement Appendix References Index

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Book SynopsisDoes the Internet fundamentally change the flow of politically relevant information, even in authoritarian regimes? If so, does it alter the attitudes and behavior of citizens? While there is a fair amount of research exploring how social media has empowered social actors to challenge authoritarian regimes, there is much less addressing whether and how the state can actively shape the flow of information to its advantage. In China, for instance, citizens often resort to rightful resistance to lodge complaints and defend rights. By using the rhetoric of the central government, powerless citizens may exploit the slim political opportunity structure and negotiate with the state for better governance. But this tactic also reinforces the legitimacy of authoritarian states; citizens engage rightful resistance precisely because they trust the state, at least the central government, to some degree. Drawing on original survey data and rich qualitative sources, Directed Digital Dissidence in AutTable of ContentsChapter 1 - The China Case: Strong State, Popular Contention, and the Internet Chapter 2 -The Chinese Internet: Citizen Awareness of Government Control Chapter 3 - What Does Directed Digital Dissidence Look Like? Critical Information Flows, Trust, and Support for Protest Chapter 4 - Social Media: The Battleground of the Information War Chapter 5 - Jumping Over the Great Firewall: A Threat to the Chinese Strategy Chapter 6 - The Digital Dissident Citizen: Who are the Wall Jumpers? Chapter 7 - Managing the Information War: Voices Heard from Beyond the Wall are Lost Chapter 8 - Digital Directed Dissidence in Action: Applications and its Limits Chapter 9 - Will Digital Directed Dissidence Keep Working? Appendices Notes References Index

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Book SynopsisIn recent years, gold-standard experimental evidence on the benefits of reading fiction has exploded. Why do we love stories from books, TV and movies, and videogames? What do fictional stories have to do with stories from real life? How do stories impact our own and our children''s brain development, reading skills, social understanding, and well-being?In How Stories Change Us, Elaine Reese integrates the latest scientific research on stories from fiction (books, TV shows and movies, videogames) with stories from real life (our personal experiences, including on social media) across the lifespan. The book offers an authoritative yet accessible overview of the new interdisciplinary science of stories, told by a developmental psychologist and autobiographical memory expert with over thirty years of experience conducting research on stories. Throughout, Reese adopts a developmental perspective by tracing the impact of stories from pre-birth to old age. Drawing upon illustrative examples from her 20-year longitudinal study Origins of Memory as well as from her own life, Reese synthesizes cutting-edge research on the benefits and pitfalls of stories and offers practical tips for parents, teachers, librarians, and policymakers.Reese concludes that people have a preferred fictional story delivery system, whether it''s reading, watching, or gaming, and she advocates for a more integrated science of stories to allow us to better choose the stories we consume and tell.

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Book SynopsisThe Voice of America (VOA) is the oldest and largest US government-funded international media organization. In 2020, Donald Trump nominated Michael Pack, a right-wing documentarian and close friend of Steve Bannon, to lead the US Agency for Global Media - the independent federal agency overseeing US-funded international media. During Pack''s seven-month tenure, more than thirty whistleblowers filed complaints against him, and a judge ruled that he had infringed journalists'' constitutional right to freedom of speech.How did such a major international public service media network become intensely politicized by government allies in such a short time, despite having its editorial independence protected by law?Capturing News, Capturing Democracy puts these events in historical and international contextand develops a new analytical framework for understanding government capture and its connection to broader processes of democratic backsliding. Drawing from in-depth interviews with network managers and journalists, and analysis of private correspondence and internal documents, Kate Wright, Martin Scott, and Mel Bunce analyze how political appointees, White House officials, and right-wing media influenced VOA changing its reporting of the Black Lives Matter movement and the 2020 presidential election. The authors stress that leaving the VOA unprotected leaves it and other public media open to targeting by authoritarian leadership and poses serious risks to US democracy. Further, they offer practical recommendations for how to protect the network and other international public service media better in the future.

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Book SynopsisWhat has constant connectivity meant for social life? In The Digital Bind, Jeffrey Boase examines how the mobile devices we use daily has reshaped family, work, and friendship. Building on a new theoretical approach, Boase reveals the challenges and opportunities of constant connectivity as well as the profound relationship between technology and society.

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Book SynopsisThe information revolution has been described as ''the biggest technological juggernaut that ever rolled'' and every day we hear more about the Global Information Infrastructure. The information and communications technologies (ICTs) of the 1990s enable the electronic production and consumption of increasingly vast quantities of information. They affect business, consumer, education and leisure activity. The consequences of these changes are unpredictable and contradictory, raising issues for governments, business, organizations and individuals.This book gets to grips with recent developments and offers a new understanding of their likely effect. Because of the pervasive and quite unique characteristics of ICTs as a technology system, the authors argue that it is only through an interdisciplinary approach that we can fully grasp the implications and explore the uncertainties of the inter-relationship between the technical and the socio-economic.Moving from economics to sociology and poTrade ReviewCommunication by Design can be seen as a stimulating and innovative work drawing out some of the complexities in the design of modern telecommunications systems. * Journal of Economic Issues *Table of ContentsIntroduction ; The Domestication of ICTs: Households, Families, and Technical Change ; The Characteristics of Software and Systems Development Processes, Structures, and Agencies ; Electronic Networking: Designing New Inter-firm Relationships ; Designing Surveillance into the Public Switches Network ; Standards and Communication Technologies: The Mediation of Institutions and Technical Complexity ; Governance Institutions and ECT Regulatory and Trade Regimes ; Conclusion

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Book SynopsisWhy are some civic associations better than others at getting--and keeping--people involved in activism? From MoveOn.org to the National Rifle Association, Health Care for America Now to the Sierra Club, membership-based civic associations constantly seek to engage people in civic and political action. What makes some more effective than others? Using in-person observations, surveys, and field experiments, this book compares organizations with strong records of engaging people in health and environmental politics to those with weaker records. To build power, civic associations need quality and quantity (or depth and breadth) of activism. They need lots of people to take action and also a cadre of leaders to develop and execute that activity. Yet, models for how to develop activists and leaders are not necessarily transparent. This book provides these models to help associations build the power they want and support a healthy democracy. In particular, the book examines organizing, mobilizing, and lone wolf models of engagement and shows how highly active associations blend mobilizing and organizing to transform their members'' motivations and capacities for involvement. This is not a simple story about the power of offline versus online organizing. Instead, it is a story about how associations can blend both online and offline strategies to build their activist base. In this compelling book, Hahrie Han explains how civic associations can invest in their members and build the capacity they need to inspire action.Trade ReviewHow Organizations Develop Activists examines the strategies deployed by civic associations in order to encourage the delivery of better and more work by their activists. * Adriana Rudling, Political Studies Review *... offers valuable insights for both practitioners and students of organizations and activism. * J. Heyrman, Berea College, CHOICE *For all the scholarship on social movements and civic associations, surprisingly little research has focused on the issue of organizational effectiveness. Han's book should go a long way toward filling this gap. Using a mix of comparative case analysis and field experiments, the author offers an empirically rich, analytically compelling account of why some associations succeed in mobilizing effective collective action, while so many others fail-often spectacularly- to do so. This book deserves the widest possible audience in political science, sociology and, most importantly, among those who aspire to successful grass roots activism. * Doug McAdam, author of Freedom Summer *As organizers, we know that winning real change begins with real people, but it's not always easy to know what strategies are most effective for engaging people in ways that build power. How Organizations Develop Activists fills that gap, and is a must-read for any organizer or organization looking to build people power. * Ai-jen Poo, Director of the National Domestic Workers Alliance and co-director of Caring Across Generations *Effective citizens' movements need to do much more than raise money and recruit the right individual adherents. Helping members become fully engaged and developing good volunteer leaders are the keys to having a real impact * and Hahrie Han's pathbreaking research shows exactly how these challenges can be met with well-designed organizational strategies. Her book is a must-read for all who care about making American democracy more vibrant and powerful.Theda Skocpol, Victor S. Thomas Professor of Government and Sociology, Harvard University, and Director, Scholars Strategy Network *Table of ContentsList of Tables and Figures ; Acknowledgements ; Chapter 1 Introduction ; Chapter 2 Setting Up the Comparative Case Studies ; Chapter 3 Choosing Strategies for Building Power ; Chapter 4 Prospecting for Activists ; Chapter 5 Developing Leaders ; Chapter 6 Conclusion ; Appendix A: Methods ; Works Cited ; Notes ; Index

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Book Synopsis.Trade Review"If you are looking for a text that will help students immediately improve their interpersonal communication competence through in-class experiential learning, Inter-Act is the text to choose."--Anita Chirco, Keuka College"Inter-Act is in a league of its own regarding the inclusion of social media and relatable examples for enhanced understanding and student comprehension. There is no other textbook that I have used or reviewed to use that so strongly incorporates theory, skill development, and emerging technology alongside one another for the most comprehensive presentation of interpersonal communication."--Jennifer Hodges, St. John's University"Inter-Act contains a perfect balance of research and practical pedagogy. There is no competition!" -- Carleen Yokotake, Leeward Community College"Inter-Act should rank highly among instructors looking for something a little beyond the standard texts."--Ibrahim Yoldash, Indiana University NorthwestTable of ContentsPart I: Understanding Interpersonal Communication 1. An Orientation to Interpersonal Communication 2. Social Cognition: Understanding Others and Ourselves 3. Intercultural Communication 4. Verbal Messages 5. Nonverbal Messages 6. Communication in the Life Cycle of Relationships Part II: Developing Interpersonal Communication Skills 7. Listening Effectively 8. Holding Effective Conversations 9. Supporting Others 10. Using Interpersonal Influence 11. Managing Conflict Part III: Using Communication Skills to Improve Relationships 12. Communicating in Intimate Relationships: Long-Term Romantic Relationships, Family, and Friends 13. Communication in Workplace Relationships Glossary References Photo Credits Index

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Book SynopsisA unique investigation of the political uses of different forms of communication - oral, manuscript, and printed - in sixteenth- and seventeenth-century Venice. Today we take it for granted that communication and politics influence each other through spin-doctoring and media power. What, however, was the use of communication in an age when rulers recognized no political role for their subjects? And what access to political information did those excluded from government have?In answering these questions, Filippo de Vivo uses an extremely rich and diverse range of sources - from council debates to leaks and spies'' reports, from printed pamphlets to graffiti and rumours. In the process, he demonstrates just how closely political communication was intertwined with the wider social and economic life of the city. Challenging the social and cultural boundaries of more traditional accounts, he shows how politics in early modern Venice extended far beyond the patrician elite to involve the entTrade ReviewReview from previous edition DeVivo focuses on lines of transmission, patterns of exchange, pathways, regulations, and markets * Thomas Cohen, London Review of Books *A very original and significant contribution, both for its methodology and for its uses of sources. Information and Communication in Venice is an example of first class scholarship, based on an impressive series of arguments, written in a vivid, compelling style. I would strongly recommend this book to anybody interested in political history; in cultural and intellectual history; in the history of communication; in early modern European history as well as, of course, in the history of Venice. * Professor Carlo Ginzburg, UCLA *An impressive first book, based on a formidable range of sources. De Vivo's perceptive comments on the management of communication should be read by all historians of early modern Europe and by scholars in media studies as well. * Professor Peter Burke, University of Cambridge *...de Vivo's monograph [is] a tour de force. No study better lays bare how the Venetian government really worked... * Liz Horodowich, Reviews in History *...a major contribution to the history of early modern Venice and also to the history of information and propaganda. Besides being original in its ideas and firmly based on the sources, the book is remarkable for something much rarer in historical monographs: its penetrating political insights. Indeed, the claim made in the book's subtitle is truly justified. * Board of the Leverhulme Prize 2008 *Table of ContentsIntroduction ; 1. Communication in the government ; 2. Communication in the political arena ; 3. Communication in the city ; 4. Communicative transactions ; 5. The system challenged: The Interdict of 1606-7 ; 6. Propaganda? Print in context ; Epilogue ; Bibliographical references ; Index

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Book SynopsisHow do you approach an essay or discussion question? How do you review what claims others have made and offer counter-claims? And how do you weigh up the strengths and weaknesses of your own argument before putting together a persuasive conclusion?This accessible book takes you step by step through the art of argument, from thinking about what to write and how you might write it, to how you may strengthen your claims, and how to come to a strong conclusion. Engagingly written and featuring useful summaries at the end of each chapter, this new book offers easily transferable practical advice on assessing the arguments of others and putting forward effective arguments of your own. The book''s strength lies in its clear guidance and the use of real-life arguments - both contemporary and historical - and real-life essay questions from a variety of disciplines across the humanities and social sciences. These interesting, relevant, and often entertaining, examples are used not to illustrate, but to make essential points about what can be learnt, what techniques can be borrowed, and what pitfalls to avoid in the area of analytical thinking and writing. The Oxford Guide to Effective Argument and Critical Thinking is sure to improve the written work of any student required to demonstrate the key skills of critical writing and thinking. It is equally as valuable for professionals needing these skills (e.g. journalists, lawyers, researchers, politicians) as well as for anyone who has a case to put forward and would like to do so convincingly.Trade Reviewbrilliantly informative [...] I know of no other book that so clearly sets out the best ways in which to structure an argument, whether by way of a speech, an essay or even a book. * Network Review *From how to approach an argument, to creating counter-claims and perfecting persuasive conclusions, author Colin Swatridge has the answers. * Lynn News *Table of Contents1. What do you do when you argue a case? ; 2. How will you make yourself clear? ; 3. What case have others made? ; 4. What do you make of these arguments? ; 5. How will you support your case ; 6. How much can you be sure about? ; 7. How much is a matter of belief? ; 8. Are you oversimplifying the issue? ; 9. Does your argument hang together? ; 10. How will you lay out your case? ; A Summary of Recommendations for Effective Argument Made in This Book ; Exemplar Arguments ; Responses to Questions ; Index

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Book SynopsisPublic opinion and the media form the foundation of the United States'' representative democracy. They are the subject of enormous scrutiny by scholars, pundits, and ordinary citizens. This Oxford Handbook takes on the ''big questions'' about public opinion and the media-both empirical and normative-focusing on current debates and social scientific research. Bringing together the thinking of a team of leading academic experts, its chapters provide a cutting assessment of contemporary research on public opinion, the media, and their interconnections. Emphasizing changes in the mass media and communications technology-the vast number of cable channels, websites and blogs, and the new social media, which are changing how news about political life is collected and conveyed-they describe the evolving information interdependence of the media and public opinion. In addition, the volume reviews the wide range of influences on public opinion, including the processes by which information communiTable of ContentsPART I INTRODUCTION; PART II THE MEDIA; PART III PUBLIC OPINION; PART IV ISSUES AND POLITICS

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Book SynopsisWe live in the midst of a revolution in communication technologies that affects the way in which people feel, think, and behave. The media have become the space where power strategies are played out. In the current technological context mass communication goes beyond traditional media and includes the Internet and mobile communication. In this wide-ranging and powerful book, Manuel Castells analyses the transformation of the global media industry by this revolution in communication technologies. He argues that a new communication system, mass self-communication, has emerged, and power relationships have been profoundly modified by the emergence of this new communication environment. Created in the commons of the Internet this communication can be locally based, but globally connected. It is built through messaging, social networks sites, and blogging, and is now being used by the millions around the world who have access to the Internet.Drawing on a wide range of social and psychologicTrade ReviewReview from previous edition Manuel Castells has shaped himself into the most prominent and influential theorist and analyst of the modern communications and network age. He is the Marshall McLuhan of our time. * John Lloyd, Financial Times *a challenging and intriguing work [in its] ambitions, scope and concepts. * Paschal Preston, Media, Culture & Society, Volume 32 (6), 2010 *A sustained inquiry into the nature of political and economic power in the modern world. * Steven Livingston, Political Communicatoin (27) *Castells has done it again, a masterpiece of global perspective and enviable erudition. Moving beyond his trilogy on the information age, Castells focuses on how cultural, economic and particularly political power relationships are constituted and sustained through systematic communication flows. A new line of analysis draws on neuroscience and cognitive psychology to track the role of emotion in political communication. Case studies include global media deregulation, the politics of scandal, framing the war in Iraq, ecological social movements, the Obama presidential candidacy and a fascinating comparison of media control dynamics in Russia and China. * Advance praise from W. Russell Neuman, Evans Professor of Media Technology, University of Michigan *How could Manuel Castells have predicted that now is the time of the perfect storm? I do not know. But I do know that his new book coincides with the largest downturn in global economies since the 1930s, with the most important American election since the 1960s, with a most radical transformation of world politics in many generations, and with the most profound reevaluation of the lives of modern citizens, from what they value to how they communicate. We have become used to Castells' careful scholarship and penetrating analyses but in this new book he cuts deeper into the heart of the matter. Sometimes he provides illuminating answers and where he cannot, he frames the questions that must be answered. This is a powerful and much needed book for a world in crisis. * Advance praise from Antonio Damasio, David Dornsife Professor of Neuroscience, Director, Brain and Creativity Institute, University of Southern California *Manuel Castells unites the mind of a social scientist with the soul of an artist. His trilogy took us to the edge of the millennium. This book takes us beyond to the critical crossroads of the 21st century, where technology, communication, and power converge. * Advance praise from Rosalind Williams, Dibner Professor and Director, Program on Science, Technology and Society, Massachusetts Institute of Technology *In this timely book, Professor Castells turns his attention from the impact of the internet on the economy to its impact on communications and politics. I can warmly recommend it to all communications practitioners. But his clear analysis and vivid case studies make this book of interest to anyone who wants to understand the nature of power in today's democracy and the meaning of the campaign that swept Barack Obama into the White House. * Advance praise from Margot Wallström, Vice-President of the European Commission responsible for Communication Policy *Table of ContentsOpening ; Introduction to the Revised Edition ; 1. Power in the Network Society ; 2. Communication in the Digital Age ; 3. Networks of Mind and Power ; 4. Programming Communication Networks: Media Politics, Scandal Politics, and the Crisis of Democracy ; 5. Reprogramming Communication Networks: Social Movements, Insurgent Politics, and the New Public Space ; 6. Toward a Communication Theory of Power

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Book SynopsisAround the developing world, political leaders face a dilemma: the very information and communication technologies that boost economic fortunes also undermine power structures. Globally, one in ten internet users is a Muslim living in a populous Muslim community. In these countries, young people are developing their political identities--including a transnational Muslim identity--online. In countries where political parties are illegal, the internet is the only infrastructure for democratic discourse. In others, digital technologies such as mobile phones and the internet have given key actors an information infrastructure that is independent of the state. And in countries with large Muslim communities, mobile phones and the internet are helping civil society build systems of political communication independent of the state and beyond easy manipulation by cultural or religious elites. This book looks at the role that communications technologies play in advancing democratic transitions iTrade ReviewA long-awaited inquiry into the politics of the Internet...Howard's book is an innovative contribution among the overwhelming amount of writings about the role of the Internet in the Middle East...Howard puts much effort in explaining the multifaceted results, adding tables to summarize important findings. This nuanced approach is a pleasant break from the often-found urge for absolute (utopian or dystopian) claims...The book is highly recommended as required reading for technology experts, graduate students, and longer serving academics alike. * Political Communication *At a time when everyone is asking whether new media affects politics in the Mid-East, Philip Howard has produced the definitive answer in his book. This is an impressive work of scholarship, both in its quantitative approach to international affairs and in its conclusions, which will be of interest to social scientists and policy makers alike. * Clay Shirky, New York University and author of Cognitive Surplus *This book presents a most challenging and original analysis of the cultural and political dynamics of the Muslim world through the lens of the interaction between communication technology and politics. It breaks new ground in our understanding of the implications of digital technology for socio-political change. It will become a reference in political communication for the years to come. * Manuel Castells, Wallis Annenberg Chair of Communication Technology and Society, University of Southern California-Los Angeles *For too long the literature on the politics of the new information technologies has been empirically thin and theoretically overheated. By substituting systematic empirical analysis for anecdote and nuanced interpretation for hyperbole, Howard has written an original and important book that scholars of comparative politics, democratization, contentious politics and the new information technologies will be obliged to read. As he provocatively reminds us (quoting Kranzberg), 'technology is neither good nor bad, nor is it neutral. * Doug McAdam, Professor of Sociology and Director of Urban Studies, Stanford University *In contests between dictatorship and democracy, new media exert increasingly determinative influence. Philip Howard provides a detailed, thoughtful analysis of how the flow of information and tools of communication are reshaping global politics. * Philip Seib, Director of the USC Center on Public Diplomacy *Table of ContentsACKNOWLEDGEMENTS; PROLOGUE: REVOLUTION IN THE MIDDLE EAST WILL BE DIGITIZED; INTRODUCTION: POLITICAL COMMUNICATION AND CONTEMPORARY MUSLIM MEDIA SYSTEMS; CONCLUSION: INFORMATION TECHNOLOGY AND DEMOCRATIC ISLAM; REFERENCES; INDEX

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Book SynopsisTrade ReviewTing-Toomey and Chung have put a tremendous amount of work and effort into compiling this textbook. The book is certainly worth recognition, and the effect this textbook may have in generating flexible, effective, and competent intercultural communicators is going to be enormous. * Mariya Aida Niendorf, Sociolinguistic Studies *Table of ContentsDEDICATION PAGE; PREFACE; ACKNOWLEDGMENTS; ABOUT THE AUTHORS; PART ONE: FUNDAMENTAL CONCEPTS IN INTERCULTURAL COMMUNICATION; 1: WHY STUDY INTERCULTURAL COMMUNICATION?; PRACTICAL REASONS TO STUDY INTERCULTURAL COMMUNICATION; ADJUSTING TO GLOBAL WORKPLACE HETEROGENEITY; ADAPTING TO DOMESTIC WORKFORCE DIVERSITY; ENGAGING IN CREATIVE MULTICULTURAL PROBLEM SOLVING; COMPREHENDING THE ROLE OF TECHNOLOGY IN GLOBAL COMMUNICATION; FACILITATING BETTER MULTICULTURAL HEALTH CARE COMMUNICATION; ENHANCING INTERCULTURAL RELATIONSHIP SATISFACTION; FOSTERING GLOBAL AND INTRAPERSONAL PEACE; DEEPENING CULTURAL SELF-AWARENESS AND OTHER-AWARENESS; CULTURE: A LEARNED MEANING SYSTEM; SURFACE-LEVEL CULTURE: POPULAR CULTURE; INTERMEDIATE-LEVEL CULTURE: SYMBOLS, MEANINGS, AND NORMS; DEEP-LEVEL CULTURE: TRADITIONS, BELIEFS, AND VALUES; STAMPING YOUR INTERCULTURAL PASSPORT; 2: WHAT IS INTERCULTURAL COMMUNICATION FLEXIBILITY?; DEFINING INTERCULTURAL COMMUNICATION: A PROCESS MODEL; INTERCULTURAL COMMUNICATION PROCESS: OVERALL CHARACTERISTICS; INTERCULTURAL COMMUNICATION: MEANING CHARACTERISTICS; PRACTICING INTERCULTURAL COMMUNICATION FLEXIBILITY; THREE CONTENT COMPONENTS: KNOWLEDGE, ATTITUDE, AND SKILLS; THREE CRITERIA: APPROPRIATENESS, EFFECTIVENESS, AND ADAPTABILITY; DEVELOPING INTERCULTURAL COMMUNICATION FLEXIBILITY; A STAIRCASE MODEL; AN ESSENTIAL HOOK: A MINDFUL PERSPECTIVE; DEEPENING INTERCULTURAL PROCESS THINKING; PROCESS CONSCIOUSNESS: UNDERLYING PRINCIPLES; INTERCULTURAL REALITY CHECK: DO-ABLES; 3: WHAT ARE THE ESSENTIAL CULTURAL VALUE PATTERNS?; FUNCTIONS OF CULTURAL VALUES; ANALYZING CULTURAL VALUES; IDENTITY MEANING FUNCTION; EXPLANATORY FUNCTION; MOTIVATIONAL FUNCTION; INGROUP-OUTGROUP EVALUATIVE FUNCTION; ANALYZING CULTURAL VALUE DIMENSIONS; DISCOVERING CULTURAL VALUES; IDENTITY: INDIVIDUALISM-COLLECTIVISM VALUE PATTERN; POWER: SMALL-LARGE POWER DISTANCE VALUE PATTERN; UNCERTAINTY: WEAK-STRONG UNCERTAINTY AVOIDANCE VALUE PATTERN; SEX ROLES: FEMININE-MASCULINE VALUE PATTERN; ADDITIONAL VALUE ORIENTATION PATTERNS; VALUE ORIENTATIONS: BACKGROUND INFORMATION; MEANING: ACTIVITY VALUE ORIENTATION; DESTINY: PEOPLE-NATURE VALUE ORIENTATION; TIME: TEMPORAL VALUE ORIENTATION; INDIVIDUAL SOCIALIZATION DEVELOPMENT; INDEPENDENT VERSUS INTERDEPENDENT SELF-CONSTRUAL; HORIZONTAL VERSUS VERTICAL SELF-CONSTRUAL; INTERNAL VERSUS EXTERNAL LOCUS OF CONTROL; INTERCULTURAL REALITY CHECK: DO-ABLES; 4: WHAT ARE THE KEYS TO UNDERSTANDING CULTURAL AND ETHNIC IDENTITIES?; FAMILY AND GENDER SOCIALIZATION; FAMILIES COME IN DIFFERENT SHAPES; GENDER SOCIALIZATION AND INTERACTION PATTERNS; GROUP MEMBERSHIP: INTERCULTURAL BOUNDARY CROSSING; THE PROCESS OF ACCULTURATION AND ENCULTURATION; SYSTEMS-LEVEL FACTORS; INDIVIDUAL-LEVEL FACTORS; F2F AND NETWORK-LEVEL FACTORS; MASS MEDIA-LEVEL FACTORS; GROUP AFFILIATION AND IDENTITY FORMATION; CULTURAL IDENTITY CONCEPTUALIZATION; ETHNIC IDENTITY CONCEPTUALIZATION; ETHNIC/RACIAL IDENTITY CHANGE PROCESS; CULTURAL-ETHNIC IDENTITY TYPOLOGICAL MODEL; RACIAL-ETHNIC IDENTITY DEVELOPMENT MODEL; MULTIRACIAL AND BIRACIAL IDENTITY; INTERCULTURAL REALITY CHECK: DO-ABLES; PART TWO: CROSSING CULTURAL AND COMMUNICATION BOUNDARIES ADAPTIVELY; 5: WHAT IS CULTURE SHOCK?; UNPACKING CULTURE SHOCK; CHARACTERISTICS OF CULTURE SHOCK; PROS AND CONS OF CULTURE SHOCK; APPROACHING CULTURE SHOCK: UNDERLYING FACTORS; INITIAL TIPS TO MANAGE CULTURE SHOCK; INTERCULTURAL ADJUSTMENT: DEVELOPMENTAL PATTERNS; THE U-CURVE ADJUSTMENT MODEL; THE REVISED W-SHAPED ADJUSTMENT MODEL; CULTURE SHOCK: PEAKS AND VALLEYS; REENTRY CULTURE SHOCK; REENTRY CULTURE SHOCK: SURPRISING ELEMENTS; RESOCIALIZATION: DIFFERENT RETURNEES' PROFILES; INTERCULTURAL REALITY CHECK: DO-ABLES; 6: WHAT IS THE CONNECTION BETWEEN VERBAL COMMUNICATION AND CULTURE?; HUMAN LANGUAGE: DISTINCTIVE FEATURES AND RULE PATTERNS; DISTINCTIVE LANGUAGE FEATURES: ARBITRARINESS, ABSTRACTNESS, MEANING-CENTEREDNESS, AND CREATIVITY; MULTIPLE RULE PATTERNS: PHONOLOGICAL, MORPHOLOGICAL, SYNTACTIC, SEMANTIC, AND PRAGMATIC RULES; APPRECIATING DIVERSE LANGUAGE FUNCTIONS; THE CULTURAL WORLDVIEW FUNCTION; THE EVERYDAY SOCIAL REALITY FUNCTION; THE COGNITIVE SHAPING FUNCTION; THE GROUP MEMBERSHIP IDENTITY FUNCTION; THE SOCIAL CHANGE FUNCTION; VERBAL COMMUNICATION STYLES: A GENERAL FRAMEWORK; DEFINING LOW-CONTEXT AND HIGH-CONTEXT INTERACTION PATTERNS; DIRECT AND INDIRECT VERBAL STYLES; SELF-ENHANCEMENT AND SELF-HUMBLING VERBAL STYLES; BELIEFS EXPRESSED IN TALK AND SILENCE; INTERCULTURAL REALITY CHECK: DO-ABLES; 7: WHAT ARE THE DIFFERENT WAYS TO COMMUNICATE NONVERBALLY ACROSS CULTURES?; THE IMPACT OF NONVERBAL COMMUNICATION; MAKING SENSE OF NONVERBAL COMMUNICATION; ONE CODE, COUNTLESS INTERPRETATIONS; VERBAL AND NONVERBAL COMPARISONS; FORMS OF NONVERBAL COMMUNICATION; PHYSICAL APPEARANCE; PARALANGUAGE; FACIAL EXPRESSIONS; GESTURES; HAPTICS; BOUNDARY REGULATIONS; REGULATING INTERPERSONAL BOUNDARIES; ENVIRONMENTAL BOUNDARIES; PSYCHOLOGICAL BOUNDARIES; REGULATING TIME; INTERCULTURAL REALITY CHECK: DO-ABLES; PART THREE: MANAGING CHALLENGES IN INTERCULTURAL RELATIONSHIPS FLEXIBLY; 8: WHAT CAUSES US TO HOLD BIASES AGAINST OUTGROUPS?; HUMAN PERCEPTION TENDENCIES: SOME GENERAL PRINCIPLES; SELECTIVE ATTENTION; SELECTIVE ORGANIZATION AND LABELING; SELECTIVE INTERPRETATION; BIASED INTERGROUP FILTERS: ETHNOCENTRISM AND STEREOTYPES; ETHNOCENTRISM AND COMMUNICATION; DISTANCES OF INDIFFERENCE, AVOIDANCE, AND DISPARAGEMENT; DEVELOPMENTAL MODEL OF INTERCULTURAL SENSITIVITY (DMIS); STEREOTYPES AND COMMUNICATION; STEREOTYPES: WE ARE WHAT WE WATCH; MARKING INGROUP/OUTGROUP MEMBERSHIP BOUNDARIES; US VERSUS THEM; GROUP MEMBERSHIP STRUGGLES; INTERGROUP ATTRIBUTION BIASES; SHATTERED LENS: PREJUDICE, DISCRIMINATION, AND RACISM; PREJUDICE: MULTIPLE EXPLANATIONS AND FUNCTIONS; PREJUDICED REMARKS OR INNOCENT JOKES?; FOUR DISCRIMINATORY PRACTICES; DIFFERENT TYPES OF RACISM; REDUCING PREJUDICE AND DISCRIMINATION; INTERCULTURAL REALITY CHECK: DO-ABLES; 9: HOW CAN WE MANAGE INTERCULTURAL CONFLICT FLEXIBLY?; INTERCULTURAL CONFLICT: CULTURAL BACKGROUND FACTORS; CULTURE-BASED CONFLICT LENSES; INTERCULTURAL WORKPLACE CONFLICT GRID; INTERCULTURAL CONFLICT PERCEPTIONS; INTERCULTURAL CONFLICT GOAL ISSUES; PERCEIVED SCARCE RESOURCES; INTERCULTURAL CONFLICT PROCESS FACTORS; DEFINING CONFLICT STYLES; CROSS-CULTURAL CONFLICT STYLES; CROSS-ETHNIC CONFLICT STYLES AND FACEWORK; FLEXIBLE INTERCULTURAL CONFLICT SKILLS; FACEWORK MANAGEMENT; MINDFUL LISTENING; CULTURAL EMPATHY; MINDFUL REFRAMING; ADAPTIVE CODE-SWITCHING; INTERCULTURAL REALITY CHECK: DO-ABLES; 10: WHAT ARE THE CHALLENGES IN DEVELOPING AN INTERCULTURAL-INTIMATE RELATIONSHIP?; DEVELOPING INTERCULTURAL-INTIMATE RELATIONSHIPS: INVISIBLE CHALLENGES; CULTURAL-ETHNIC MEMBERSHIP VALUES; LOVE EXPECTATIONS AND EXPRESSIONS; AUTONOMY-CONNECTION ISSUES; COMMUNICATION DECODING ISSUES; INTERCULTURAL-INTIMATE RELATIONSHIP ATTRACTION: FACILITATING FACTORS; PERCEIVED PHYSICAL ATTRACTIVENESS; PERCEIVED SIMILARITY; CROSS-CULTURAL SELF-DISCLOSURE COMPARISONS; ONLINE DISCLOSURE OF AFFECTION; THIRD PARTY MATCHMAKERS: ONLINE AND MOBILE DATING; INTERCULTURAL/INTERRACIAL ROMANTIC RELATIONSHIP DEVELOPMENT; INTERCULTURAL-INTIMATE CONFLICT: OBSTACLES AND STUMBLING BLOCKS; THE ENCOUNTER: PREJUDICE AND RACISM; COUNTERING RACISM AND PREJUDICE: COPING STRATEGIES; RELATIONAL TRANSGRESSIONS AND TERMINATIONS; RAISING SECURE BICULTURAL CHILDREN; BICULTURAL IDENTITY STRUGGLES; CULTIVATING A SECURE MULTIFACETED IDENTITY; INTERCULTURAL REALITY CHECK: DO-ABLES; 11: WHAT ARE THE COMMUNICATION ISSUES FACING A GLOBAL IDENTITY?; WIRED AND ON: THE ROAR OF THE INTERNET; THE INTERNET AS OUR CENTRAL STATION; WIRED COMMUNICATION; THE TRANSFORMATION OF LOCAL AND GLOBAL IDENTITIES; THE LENS OF TELEVISION: IDENTITY IMITATION; GLOBAL TELEVISION IMPACT; BE HIP, BE HOT, AND POP CULTURE IMPACT; OUTSOURCED BEATS: YOU ARE WHAT YOU CAN DANCE TO; YOU ARE WHAT YOU WEAR: POP CULTURE AS FASHION; WHO AND WHAT ARE E.NETIZENS?; DEFINING THE BACKGROUND OF E.NETIZENS; CHARACTERISTICS OF AN E.NETIZEN IDENTITY; THE DIALECTICS PULLS OF AN E.NETIZEN; SPATIAL ZONE DIALECTICS; TEMPORAL ZONE DIALECTICS; THE TIPPING POINT: COMMUNICATION PATTERN CHANGES; GADGET COMMUNICATION PATTERNS: FAST AND FURIOUS; SHARING INTIMATE PARTNERS WITH A GADGET; LANGUAGE STYLES: TEXT, TWEET, TALK; COMMUNICATING TO BE SOCIAL CHANGE AGENTS; PRESENT BUT VIRTUAL; PERSONAL IDENTITIES IN FLUX: THE GLOBAL FACE; INTERCULTURAL REALITY CHECK: DO-ABLES; 12: HOW CAN WE BECOME ETHICAL INTERCULTURAL COMMUNICATORS?; INTERCULTURAL COMMUNICATION ETHICS: CONTEMPORARY ISSUES; GLOBAL STANDARD PROCEDURE AND LOCAL JUSTICE ISSUES; CORPORATE RESPONSIBILITY AND LOCAL CUSTOMARY PRACTICE; CULTURAL VALUE CLASH AND COMMUNICATION PREFERENCE; MULTIPLE ETHICAL POSITIONS: ASSESSING PROS AND CONS; ETHICAL ABSOLUTISM POSITION; ETHICAL RELATIVISM POSITION; ETHICAL UNIVERSALISM POSITION; META-ETHICS CONTEXTUALISM POSITION; BECOMING ETHICAL AND FLEXIBLE INTERCULTURAL COMMUNICATORS; BECOMING ETHICAL: TEN QUESTIONS TO CONSIDER; BECOMING FLEXIBLE: FINAL PASSPORT DO-ABLES; REFERENCES; GLOSSARY; INDEX

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Book SynopsisThe Performance of Politics develops a new way of looking at democratic struggles for big time power by explaining and analysing the 2008 Presidential campaign in the United States.Trade ReviewIn an extraordinary analysis of real breadth and depth, Jeffrey Alexander challenges us to re-think Barack Obama's election as president. Political observers have focused too much on the plain demographic facts of 2008, and too little about how and why those facts came to be. Reflect on the performance that takes place on a grand stage, Alexander advises, and we'll see the big picture. * Larry J. Sabato, author of The Year of Obama, and Director, Center for Politics, University of Virginia *Table of ContentsPreface ; Prologue ; Power, Performance and Representation ; Chapter 1 Civil Sphere and Public Drama ; Chapter 2 Becoming a Collective Representation ; Chapter 3 Spirit of the Ground Game ; Heroes, Binaries and Boundaries ; Chapter 4 Imagining Heroes ; Chapter 5 Working the Binaries ; Chapter 6 Walking the Boundaries ; Victory and Defeat ; Chapter 7 Celebrity Metaphor ; Chapter 8 Palin Effect ; Chapter 9 Financial Crisis ; Epilogue ; Note on Concept and Method ; Appendix ; Endnotes ; Index

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Book SynopsisDoes it matter who owns and funds the media? As journalists and management consultants set off in search of new business models, there''s a pressing need to understand anew the economic underpinnings of journalism and its role in democratic societies. How Media Ownership Matters provides a fresh approach to understanding news media power, moving beyond the typical emphasis on market concentration or media moguls. Through a comparative analysis of the US, Sweden, and France, as well as interviews of news executives and editors and an original collection of industry data, this book maps and analyzes four ownership models: market, private, civil society, and public. Highlighting the effects of organizational logics, funding, and target audiences on the content of news, the authors identify both the strengths and weaknesses various forms of ownership have in facilitating journalism that meets the democratic ideals of reasoned, critical, and inclusive public debate. Ultimately, How Media Ownership Matters provides a roadmap to understanding how variable forms of ownership are shaping the future of journalism and democracy.

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Book SynopsisIn 2011, the international community watched as a shockingly unlikely community of citizens toppled three of the world''s most entrenched dictators: Ben Ali in Tunisia, Mubarak in Egypt, and Qaddafi in Libya. This movement of cascading democratization, commonly known as the Arab Spring, was planned and executed not by political parties, but by students, young entrepreneurs, and the rising urban middle class. International experts and the popular press have pointed to the near-identical reliance on digital media in all three movements, arguing that these authoritarian regimes were in essence defeated by the Internet. Is that true? Should Mubarak blame Twitter for his sudden fall from power? Did digital media cause the Arab Spring? In Democracy''s Fourth Wave?, Philip N. Howard and Muzammil M. Hussain examine the complex role of the Internet, mobile phones, and social networking applications in the Arab Spring. Examining digital media access, level of grievance, and levels of protest forTrade ReviewDemocracy's Fourth Wave? guides readers through the avalanche of factors that meshed with digital media to produce the Arab Spring. The authors subtly adapt traditional methodologies to decode mysteries of complex causal effects. In doing so, their book brings clarity and insight to the conundrums of new technologies as factors in regime fragility and protest success. * Monroe E. Price, Annenberg School for Communication, University of Pennsylvania *This unprecedented multidisciplinary approach to the examination of the Arab Spring situates itself in digital revolutions and political transformations. I highly recommend it for students, activists, and policy makers seeking to understand how modern communication technologies are driving the Fourth Wave of Democracy in the Arab world. * Imad Salamey, Associate Professor of Political Science, Lebanese American University *This book represents the first serious effort to transcend the polarized debate between cyber-utopians and tech-skeptics regarding digital media's role in the 2011 Arab Uprisings. Carefully argued and documented, it is of landmark importance and should be required reading for all those who seek to understand the interface of technology and political change and the future of democratization. * Peter Mandaville, George Mason University, author of Global Political Islam *Philip N. Howard and Muzammil M. Hussain's study implies that... digital media played a much longer term role in creating favorable conditions for uprisings, helped to publicize key igniting events, and then facilitated those uprisings and their diffusion; but digital media did not do this alone or as suddenly as some observers have claimed... There are a number of other unique contributions, but there is insufficient space to review them all. Overall, I predict that future research will look kindly to the authors' key findings, particularly the book's central claim that digital media were one essential ingredient in larger casual recipes for revolution and democratization. * Political Science Quarterly *Table of ContentsList of Tables ; List of Figures ; Acknowledgements ; Dedication ; Introduction ; Chapter 1: Digital Media and the Arab Spring ; Chapter 2: The Recent History of Digital Media and Dissent ; Chapter 3: Information Infrastructure and the Organization of Protest ; Chapter 4: Authoritarian Responses and Consequences ; Chapter 5: Al Jazeera, Social Media, and Digital Journalism ; Conclusion: Digital Media and the Rhythms of Social Change ; References ; Endnotes ; Index

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Book SynopsisOnline social media are changing the face of politics in the United States. Beginning with a strong theoretical foundation grounded in political, communications and psychology literature, Tweeting to Power examines the effect of online social media on how people come to learn, understand and engage in politics. Gainous and Wagner propose that platforms such as Facebook and Twitter offer the opportunity for a new information flow that is no longer being structured and limited by the popular media. Television and newspapers, which were traditionally the sole or primary gatekeeper, can no longer limit or govern what information is exchanged. By lowering the cost of both supplying the information and obtaining it, social networking applications have recreated how, when and where people are informed. To establish this premise, Gainous and Wagner analyze multiple datasets, quantitative and qualitative, exploring and measuring the use of social media by voters and citizens as well as the straTrade ReviewTweeting to Power is the most ambitious and well-researched study of social media's political consequences to date. Using an impressive array of qualitative and quantitative data, Gainous and Wagner systematically track how Twitter and Facebook are influencing Congress, political parties and the American public. This book is much more than a narrow study of social media, however. By situating their evidence in long-standing theoretical debates, Gainous and Wagner tackle more fundamental questions about the functioning of American democracy in the age of the internet. Tweeting to Power is essential reading for anyone interested in technology's impact on election campaigns, political communication and public opinion. * Kevin Wallsten, California State University, Long Beach *Social media have already become a fundamental part of politics in the digital age. In Tweeting to Power, Jason Gainous and Kevin M. Wagner use an impressive array of quantitative and qualitative data to explore a wide variety of questions about the impacts of social media on American politics. In doing so, they make an important new contribution to ongoing debates about the political implications of the internet. * Michael Xenos, Center for Communication Research, University of Wisconsin-Madison *Table of ContentsChapter 1: Social Media - The New Dinner Table? ; Chapter 2: Evolution or Revolution - Why Facebook and Twitter Matter? ; Chapter 3: Congress 2.0 - Internet-Style Politics ; Chapter 4: Congress 2.0 - Who's Tweeting? ; Chapter 5: Public Opinion 2.0 - Read My Feed ; Chapter 6: Public Opinion 2.0 - The New Social Capital ; Chapter 7: Congress 2.0 - Controlling the Flow of Information ; Chapter 8: Public Opinion 2.0 - The Direct Conduit ; Chapter 9: Congress 2.0 - Tweeting for Support ; Chapter 10: Social Media Tomorrow - Tweeting the Future? ; Appendix ; Notes ; References ; Index

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Book SynopsisTrade Review"The go-to guide on how to manage the important function of public relations."--Sandra Duhé, Southern Methodist University "This text provides more content on business related strategies than other PR texts. The writing is clear and well edited, and is accessible to readers with limited business knowledge."--Jeffrey Brand, University of Northern IowaTable of ContentsPreface Chapter 1: Leadership & Management in Public Relations: Two Sides of the Same Coin Chapter 2: Distinctions Between Corporate & Agency Operations Chapter 3: Professionalism, Ethics, and Law: The Good Person Representing Organizations Well Chapter 4: Operations Tools I: Plans, Budgets, Time Management, & Billing Chapter 5: Operations Tools II: Performance Measurement, Performance Reviews, & Human Resources Management Chapter 6: Decision Making in Tune with the Corporate Strategic Plan Chapter 7: Business-development Principles Chapter 8: Requests for Proposals (RFPs) & New-business Pitches Chapter 9: Team Management Chapter 10: Client-centered Communication Chapter 11: Personal Career Planning Strategies Appendix A: Strategic Plan Content Summary Appendix B: Example Strategic Plan Appendix C: Calling Scripts Appendix D: Resumes, Cover Letters, and Beyond Index

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Book SynopsisThis highly-regarded introduction to communication book offers a comprehensive blend of basic communication theory, research, and skills, with a strong emphasis on relationship communication (social), workplace (career), and intercultural communication (culture). Communicating introduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The book stresses communication competence through boxed material, Learn by Doing activities, thought-provoking questions, and self-assessment tests. New and strengthened pedagogy highlights and reinforces the book's social, career, and cultural themes, with a particular emphasis on intercultural communication and communicating in an increasingly high-tech, global environment.

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Book SynopsisTable of ContentsPreface. 1. Film Structure. Elements of Film Structure. Structure and the Camera. Structural Design and Creative Choice. The Camera and Human Perception: Cinema's Dual Capability. 2. Cinematography. Collaboration and Previsualization. The Essentials of Cinematography. Cinematography and the Digital Domain. Visual Style and Design Quotations. 3. Production Design. What the Production Designer Does. Basic Tools of Production Design. The Design Concept. Production Design and Special Effects. 4. Acting. Acting in Film and Theater. Categories of Film Performers. Method and Technical Approaches to Performing. The Performer as an Element of Visual Design. Performance, Emotion, and the Viewer’s Response. 5. Editing: Making the Cut. What Is Editing? Linear and Nonlinear Systems. Functions of Editing. The Principles of Continuity Editing. Alternatives to Continuity Editing. 6. Principles of Sound Design. Sound in Contemporary Film. Evolution of Film Sound. Types of Sound. Sound Design. 7. The Nature of Narrative in Film. Story and Script. The Turn to Narrative in Early Film History. Elements of Narrative. The Classical Hollywood Narrative. The Viewer's Contribution to Narrative. Film Genres. 8. Visual Effects A Composited Medium Mattes The Hollywood Era The Digital Era Narrative and Spectacle 9. Modes of Screen Reality. Realism. Expressionism. Fantasy and the Fantastic. Cinematic Self-Reflexivity. Animation. 10. At the Crossroads of Art and Business. From Large Screens to Small. The Art of Film Era. The Global Dominance of Hollywood. Independent Film. International Influence of Hollywood Style. 11. Film Theory and Criticism Realist Models. Auteurist Models. Psychoanalytic Models. Ideological Models. Feminist Models. Women in Film Cognitive Models. Glossary.

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Book SynopsisDrawing significantly on both classic and contemporary research, Nonverbal Communication speaks to todayâs students with modern examples that illustrate nonverbal communication in their lived experiences. This new edition, authored by three of the foremost scholars in nonverbal communication, builds on the approach pioneered by Burgoon, Buller and Woodall which focused on both the features and the functions that comprise the nonverbal signaling system. Grounded in the latest multidisciplinary research and theory, Nonverbal Communication strives to remain very practical, providing both information and application to aid in comprehension.

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Book SynopsisExplores the unconventional ways we communicate what we know about society to others. This book explores the many ways knowledge about society can be shared and interpreted through different forms of telling including fiction, films, photographs, maps, mathematical models, many of which remain outside the boundaries of conventional social science.Trade Review"Telling About Society should carry a warning label: 'Do not start reading unless you're prepared to spend the next few hours having your horizons broadened and your understanding of social sciences deepened. Further, prepare to abandon any belief that insight and originality are incompatible with clarity, accessibility, and plain good writing.' This book will immediately take its place on my shelves and my students' reading lists alongside Becker's Tricks of the Trade as an indispensable introduction to thinking about social science theory and research." - Larry Gross, professor and director, Annenberg School for Communication, University of Southern California"

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Book SynopsisWorking at the intersection of anthropology, linguistics, and economics, the author shows how central bankers have been engaging in communicative experiments that predate the financial crisis and continue to be refined amid its unfolding turmoil - experiments that do not merely describe the economy, but actually create its distinctive features.Trade Review"This remarkable ethnography of monetary policy making by central bankers, and the academics with whom they engage intellectually, sets a new standard for the anthropology of finance. Up to now, we have lacked a careful, detailed account of how economic facts are performed that is rigorous and empirical enough to convince those whose intellectual propensities lie elsewhere. Economy of Words is such a book." (Annelise Riles, author of Collateral Knowledge)"

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Book SynopsisPhilosophers and historians often treat fundamental concepts like equality as if they existed only as fixed ideas found solely in the canonical texts of civilization. In Crafting Equality, Celeste Michelle Condit and John Louis Lucaites argue that the meaning of at least one key wordequalityhas been forged in the day-to-day pragmatics of public discourse. Drawing upon little studied speeches, newspapers, magazines, and other public discourse, Condit and Lucaites survey the shifting meaning of equality from 1760 to the present as a process of interaction and negotiation among different social groups in American politics and culture. They make a powerful case for the critical role of black Americans in actively shaping what equality has come to mean in our political conversation by chronicling the development of an African-American rhetorical community. The story they tell supports a vision of equality that embraces both heterogeneity and homogeneity as necessary for maintaining the ba

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Book SynopsisWhether sharing a spectacular shot from a deep-space probe, announcing a development in genetic engineering, or crafting an easy-to-reference list of cancer risk factors, science public information officers, or PIOs, serve as scientific liaisons, connecting academic, nonprofit, government, and other research organizations with the public. And as traditional media outlets cut back on their science coverage, PIOs are becoming a vital source for science news. W. Matthew Shipman's Handbook for Science Public Information Officers covers all aspects of communication strategy and tactics for members of this growing specialty. It includes how to pitch a story, how to train researchers to navigate interviews, how to use social media effectively, and how to respond to a crisis. The handbook offers a wealth of practical advice while teaching science PIOs how to think critically about what they do and how they do it, so that they will be prepared to take advantage of any situation, rather than be

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Book SynopsisAn analysis of the influence of urban life on society compares and contrasts personal relationships in large cities with those in small towns.

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Book SynopsisInstitutions have regimes-policies that typically come from the top down and are meant to align the efforts of workers with the goals and mission of an institution. Institutions also have practices-day-to-day behaviors performed by individual workers attempting to interpret the institution's missives. Taken as a whole, these form a company's memory regime, and they have a significant effect on how employees analyze, mix, translate, sort, filter, and repurpose everyday information in order to meet the demands of their jobs, their customers, their colleagues, and themselves. In Rhetorical Memory, Stewart Whittemore demonstrates that strategies we use to manage information-techniques often acquired through trial and error, rarely studied, and generally invisible to us-are as important to our success as the end products of our work. First, he situates information management within the larger field of rhetoric, showing that both are tied to purpose, audience, and situation. He then dives i

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Book SynopsisAsk a scientist about Hollywood, and you'll probably get eye rolls. But ask someone in Hollywood about science, and they'll see dollar signs: moviemakers know that science can be the source of great stories, with all the drama and action that blockbusters require. That's a huge mistake, says Randy Olson: Hollywood has a lot to teach scientists about how to tell a story-and, ultimately, how to do science better. With Houston, We Have a Narrative, he lays out a stunningly simple method for turning the dull into the dramatic. Drawing on his unique background, which saw him leave his job as a working scientist to launch a career as a filmmaker, Olson first diagnoses the problem: When scientists tell us about their work, they pile one moment and one detail atop another moment and another detail-a stultifying procession of and, and, and. What we need instead is an understanding of the basic elements of story, the narrative structures that our brains are all but hardwired to look for-which Ol

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Book SynopsisThis study analyzes four dominant political styles: realist; courtly; republican; and bureaucratic. It examines political artistry in figures from antiquity to the modern day, and discusses the problems faced by each style, as well as the social and moral consequences of each style's success.

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Book SynopsisFor over thirty years, News: The Politics of Illusion has not simply reflected the political communication field it has played a major role in shaping it. Today, the familiar news organizations of the legacy press are operating in a fragmenting and expanding mediaverse that resembles a big bang of proliferating online competitors that are challenging the very definition of news itself. Audience-powered sites such as the Huffington Post and Vox blend conventional political reporting with opinion blogs, celebrity gossip, and other ephemera aimed at getting clicks and shares. At the same time, the rise of serious investigative organizations such as ProPublica presents yet a different challenge to legacy journalism. Lance Bennett's thoroughly revised tenth edition offers the most up-to-date guide to understanding how and why the media and news landscapes are being transformed. It explains the mix of old and new, and points to possible outcomes. Where areas of change are clearly established

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