Business, Finance & Law Books

HOW TO DOMINATE, MAKE MILLIONS, AND GET ANYTHING YOU WANT "Serhant shows us it's not enough to just have goals, but to chase our dreams with a verve and joyous energy. Highly practical and infectiously fun." Mark Manson, NYT bestselling author of The Subtle Art of Not Giving a F*ck and Everything is F*cked"In Big Money Energy, Ryan Serhant shows readers that when positive energy is mixed with self-confidence and topped off with a heavy dose of hustle. . . anything can be achieved." Sophia Amoruso, NYT bestselling author of #GIRLBOSS Big Money Energy is the feeling you get when you encounter someone who is massively succeeding at life. They're the ultimate picture of self-confidence. There's no bravado, no bragging - they know they have BME and so does everyone else. You get Big Money Energy by being 100% committed to making your vision a reality... and that vision has to be BIG. Ten years ago, Ryan Serhant, billion dollar broker and co-star of Million Dollar Listing New York was living paycheque-to-paycheque and didn't even own a suit. He realized that while he couldn't change his circumstances or the balance of his bank account, there was one thing he could change - his energy. The energy you give off impacts every area of your life, from how much money you earn and how much power you have, to who you socialize with and the jobs you get. Determined to leave his low-rent lifestyle behind forever, Serhant took life-changing steps that resulted in his getting cast on television and doubling his income every year for the next decade. He is now the CEO and Founder of SERHANT., a multi-dimensional property brokerage and media company, and averages a billion dollars in sales every year. Big Money Energy shows you how he tapped into his Big Money Energy to crush his goals and achieve huge success, earning his first million before he turned thirty. Whether you're a self-made entrepreneur, a corporate executive or barista, Serhant will teach you how to climb the ladder to success better and faster than anyone else. If you want Big Money Energy, this is your blueprint. This book is an inspirational, lively guide for anyone who is ambitious enough to dream big and is committed to doing whatever it takes to conquer their goals.

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Book SynopsisNow in its fifth edition, Business Research offers students a practical, hands-on guide throughout the research process, from literature review to writing up the results. Accessible and clear, this much loved textbook provides the tools needed to embark on and successfully complete research projects. Its balance of practical advice, methodical approach and sound academic underpinning gives a comprehensive grounding in research methods, so that you can decide on the most appropriate way of collecting, analysing and presenting data. New to this Edition:- Expanded practical guidance on areas students find challenging, such as sampling, writing up research and presenting data. - Fully revised and refreshed to provide a more international perspective. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/business-research. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.Trade ReviewThis is an excellent research textbook for undergraduate, graduate and postgraduate students. It is well structured, concise and easy to follow, providing practical guidance to help students understand the complexities of Business research. The inclusion of a new chapter on publishing research is an extremely valuable addition to this fifth edition. * Robert Bowen, Swansea University, UK *Conducting research is not an easy activity in the world of business and writing about this process is even more difficult - it is worth reading and buying Business Research. For Masters students, it offers a good overview of what should be part of a research proposal and how this can be used to set up a good line of reasoning for doing a research project. For PhD students it gives enough in-depth insights to be useful when doing research; the relationships with different aspects of the philosophy of science are also well introduced. For MBA students, there is also enough in the book to pay attention to and the authors have done a good job of also making the book valuable for users who have a more practical focus on the necessary steps to be taken for writing a good research report. * Bartjan Pennink, University of Groningen, Netherlands *Business research by Collis and Hussey is an excellent resource for both students and teachers of research methods. Compelling yet straightforward, this fifth edition further comprehensively outlines the significance of research methods, while the publication strategy section is a valuable addition. The book covers vital features of conducting scientific research in a step-by-step process, and with examples, tables, and text boxes in chapters, it is straightforward to follow. The book is highly recommended and equally valuable for the undergraduate, as well as advanced level research method students in social sciences. The authors have done a fabulous job in taking their readers along the course of discovering the fascinating science of conducting research. * Naveed Akhter, Jönköping University, Sweden *One of the best business research books available. I am impressed by how Collis and Hussey lead us through the research maze in an uncomplicated manner. The clearly written text follows the typical pattern of the research process and provides practical guidance to undergraduate and postgraduate students as they develop their research knowledge in an easily structured way. Particularly useful in this edition is the new chapter on how to publish research. A fantastic revision, well worth its value for money! * Lynette Louw, Rhodes University, South Africa *Table of Contents1. Understanding Research 2. Dealing with Practical Issues 3. Identifying your Research Paradigm 4. Designing the Research 5. Searching and Reviewing the Literature 6. Writing your Research Proposal 7. Collecting Qualitative Data 8. Analysing Qualitative Data 9. Integrated Qualitative Data Methods 10. Collecting Data for Statistical Analysis 11. Analysing Data Using Descriptive Statistics 12. Analysing Data Using Inferential Statistics 13. Writing your Dissertation or Thesis 14. Publishing your Research 15. Troubleshooting.

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Book SynopsisMake your career what you want it to be.Women regularly face unfair challenges in the workplace--from being passed over for promotion to being ignored in conversation. Unconscious bias and negative assumptions are working against them. As a woman, how can you break through these barriers and get what you want from your career?The HBR Guide for Women at Work will help you identify and overcome the factors that are holding you back. It provides practical tips and advice so you can face gender stereotypes head-on, make yourself visible when opportunities arise, and demonstrate your leadership skills.You'll learn to: Speak up in meetings in a way that ensures your ideas will be heard Wield influence by building the right relationships Advocate for yourself--and for what you want Align yourself with mentors and sponsors to support your growth Show passion without being perceived as "too emotional" Create your unique vision as a leader

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Book SynopsisSheelah Kolhatkar is a former hedge fund analyst and staff writer at The New Yorker, where she writes about Wall Street, Silicon Valley, and politics, among other things. She has appeared as a speaker and commentator on business and economics issues at conferences and on broadcast outlets including CNBC, Bloomberg Television, Charlie Rose, PBS NewsHour, WNYC and NPR. Her writing has also appeared in Bloomberg Businessweek, New York, The Atlantic, The New York Times and other publications.Trade ReviewA prodigious feat of reporting * Malcolm Gladwell *Fast-paced and filled with twists, Black Edge has the grip of a thriller. It is also an essential exposé of our times—a work that reveals the deep rot in our financial system. Everyone should read this book. -- David Grann, New York Times bestselling author of THE LOST CITY OF ZA tour de force of groundbreaking reporting and brilliant storytelling, a revealing inside account of how the Feds track a high-profile target—and, just as important, an unsettling portrayal of how Wall Street works today -- Jeffrey Toobin, New York Times bestselling author of AMERICAN HEIRESSBlack Edge is a real-life thriller about the government’s attempt to get the legendary trader Steve Cohen on insider trading charges—and the lengths to which he goes to elude them. Using deep reporting and top-notch storytelling, Sheelah Kolhatkar is able to shed new light on one of the least known and most fascinating characters on Wall Street. -- Bethany McLean, co-author of THE SMARTEST GUYS IN THE ROOMBlack Edge is not just a work of major importance, it is also addictively readable—and horrifyingly compelling. Sheelah Kolhatkar pulls back the curtain on the cheating, corruption, and skulduggery that underlie large swaths of the hedge fund industry and some of Wall Street’s most fabled fortunes. This book is as hard to put down as it is to stomach. -- Jane Mayer, New York Times bestselling author of DARK MONEYIf you liked James B. Stewart’s Den of Thieves, Sheelah Kolhatkar’s thrilling Black Edge should be next on your reading list. * The Wall Street Journal *A richly reported, entertaining tale about the cat-and-mouse game between the government and Cohen. -- Andrew Ross Sorkin * The New York Times Book Review *A lot of people do not trust Wall Street. They regard it as a moneymaking machine for those who work there, which has little interest in practice in its stated aim of channelling capital into businesses and helping them to grow for the broader benefit of society. For such sceptics, Steven Cohen is Exhibit A. -- John Gapper * Financial Times *A modern version of Moby-Dick, with wiretaps rather than harpoons. -- Jennifer Senior * The New York Times *Excellent * The Economist *

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Book Synopsis"Lead Yourself First makes a compelling argument for the integral relationship between solitude and leadership." --The Wall Street JournalThroughout history, leaders have used solitude as a matter of course. Martin Luther King found moral courage while sitting alone at his kitchen table one night during the Montgomery bus boycott. Jane Goodall used her intuition in the jungles of central Africa while learning how to approach chimps. Solitude is a state of mind, a space where you can focus on your own thoughts without distraction, with a power to bring mind and soul together in clear-eyed conviction. But these days, handheld devices and other media leave us awash with the thoughts of others. We are losing solitude without even realizing it.To find solitude today, a leader must make a conscious effort. This book explains why the effort is worthwhile and how to make it. Through gripping historical accounts and firsthand interviews with a wide range of contemporary leaders, Raymond Kethledge (a federal court of appeals judge) and Michael Erwin (a West Pointer and three-tour combat veteran) show how solitude can enhance clarity, spur creativity, sustain emotional balance, and generate the moral courage necessary to overcome adversity and criticism. Anyone who leads anyone--including oneself--can benefit from solitude. With a foreword by Jim Collins (author of the bestseller Good to Great), Lead Yourself First is a rallying cry to reclaim solitude--and all the benefits, both practical and sublime, that come with it.

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Book Synopsis'I could not recommend this more. If you're looking for a sense of optimism, a sense of political possibility, this book is very important' Owen JonesWhat would a fair and equal society actually look like?Imagine a world with no banks. No stock market. No tech giants. No billionaires.In Another Now world-famous economist, Yanis Varoufakis, shows us what such a world would look like. Far from being a fantasy, he describes how it could have come about - and might yet. But would we really want it?Varoufakis's boundary-breaking new book confounds expectations of what the good society would look like and confronts us with the greatest question: are we able to build a better society, despite our flaws.'A vision of a new society with new ways of thinking is possibly the most important thing an artist can offer at the moment' Brian EnoTrade ReviewCombining a provocative thought-experiment with a deeply original sci-fi narrative, this book is both visionary in its search for new possibilities and realistic in its embrace of the complexities of our human nature -- Alfonso Cuarón, Oscar-winning Director of Roma and GravityA landmark work ... A vision of a new society with new ways of thinking is possibly the most important thing an artist can offer at the moment -- Brian EnoI am enjoying Yanis Varoufakis's Another Now. The way we live is not inevitable -- Jeanette WintersonI could not recommend this more. If you're looking for a sense of optimism, a sense of political possibility, this book is very important -- Owen JonesFrom @yanisvaroufakis' sf novel ANOTHER NOW, the absolute best description of the scam of #InvestmentBanking I've ever read * Cory Doctorow on Twitter *There is something exciting, even invigorating, about envisioning this world alongside Varoufakis ... one finishes Another Now buzzing with a sense of possibility * The Monthly *Another Now is structurally, ideologically and linguistically an extraordinary work -- Zoe WilliamsI've absolutely loved reading [Another Now] ... the second I started reading it, it surprised and intrigued me -- Matthew Taylor, RSAAnother Now is not only a marvellously good read - it is a notable addition to the literature of social change * The Wire *The reason Varoufakis seems to have captured the imaginations of so many is that his words about the European crisis speak universal truths about democracy, capitalism and social policy * Guardian *One of my few heroes -- Slavoj ZizekThe most interesting man in the world * Business Insider *

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Book SynopsisBuilding on the success of the first volume of Teaching Entrepreneurship, this second volume features new teaching exercises that are adaptable and can be used to teach online, face to face or in a hybrid environment. In addition, it expands on the five practices of entrepreneurship education: the practice of play, the practice of empathy, the practice of creation, the practice of experimentation, and the practice of reflection.This portfolio of practices leads to a holistic teaching approach designed to help students think and act more entrepreneurially under various degrees of uncertainty and across contexts. Here in Volume Two the editors and contributors demonstrate how the five practices are a framework for course development to help students make progress toward a more entrepreneurial way of thinking and develop the ability to find and create new opportunities with the courage to act on them.Educators trying to build entrepreneurship into their curriculum, from within and outside the business school, will find Teaching Entrepreneurship, Volume Two invaluable in developing experiential learning experiences.Table of ContentsContents: 1 Introduction to Teaching Entrepreneurship, Volume Two 1 Heidi M. Neck, Candida G. Brush and Patricia G. Greene 2 Are you teaching entrepreneurially? A self-assessment 17 Heidi M. Neck, Candida G. Brush and Patricia G. Greene 3 Exercises to practice play 21 Collaborative art 22 The Babson Airplane Company 28 Puzzles and stories 35 Seated bucket ball 47 Words with frenemies 53 The bake-off playwriting activity 73 Overcoming your fears through art 79 The geometric challenge 85 4 Exercises to practice empathy 91 A day in the life 92 Idea generation – a family affair 98 Successful pitching styles 108 Customer journey mapping 114 AEIOU observation 123 What if I were my own customer? 128 Fumbling in the dark 134 Sylvia Waterston interactive case 141 Investor negotiation 155 Target market buyer personas 170 5 Exercises to practice creation 176 Exploring growth options 177 Creating the future through the UN Sustainable Development Goals 184 Give–get for resource acquisition 189 Pitching with the 4H Framework 196 Idea board 204 Tell me about . . . an interview role-play for need identification 210 What should public policy be for entrepreneurs? 218 Hot seat 223 6 Exercises to practice experimentation 231 Building gender acumen as an inclusive entrepreneurial leadership competence 232 Idea testing using the business model canvas 245 Mindshifts 253 Supply chain innovation to reduce ecological impact 257 The relevance and value of pivoting – which company would you invest in? 266 Testing small in order to grow big 271 Opportunity evaluation checklist 280 Sweating the small stuff 288 Ideas in motion 300 7 Exercises to practice reflection 306 Envisioning the future 307 Why should I invest in you? 316 Uncertainty and corporate entrepreneurship – the TMRO (Tomorrow) Framework 321 Looking in – founder identity in new venture creation 332 Babson activity analysis 338 Designing the authentic brand called you 348 The organizational culture design game 359 Five strangers 366 Appendix: exercises categorized by topic 373 Index 377

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Book SynopsisOn 25 September 2015, countries adopted a set of 17 goals to end poverty, protect the planet, and ensure prosperity for all as part of a new sustainable development agenda to be achieved by 2030. For the goals to be reached, everyone needs to do their part: governments, the private sector, civil society and people like you. Elyx, the United Nations' digital ambassador, uses various expressions and actions to help demonstrate the meaning of each goal. Created by French artist YAK, Elyx has no race, sex or nationality and is a universal character promoting the importance of the United Nations' work.

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Book SynopsisDevelop and manage a private equity compliance program Compliance has become one of the fastest-growing areas in the private equity (PE) space. Mirroring trends from the hedge fund industry, recent surveys indicate that PE managers rank compliance as the single most challenging aspect of their business. Reports also indicate that PE compliance spending has rapidly outpaced other PE operating costs with recent estimates indicating that individual PE funds on average spend at least 15 - 20% of their operating budgets on this area. General Partners (GPs) have also significantly ramped up the hiring of private equity compliance related roles. Private Equity Compliance provides current and practical guidance on key private equity (PE) compliance challenges and trends. Packed with detailed, practical guidance on developing and managing a private equity compliance program, it offers up-to-date case studies and an analysis of critical regulatory enforcement actioTable of ContentsPreface ix CHAPTER 1 Introduction to Private Equity Compliance 1 CHAPTER 2 Compliance Obligations of General Partners 15 CHAPTER 3 Limited Partner Advisory Committees and Other Boards 25 CHAPTER 4 Valuation Compliance 41 CHAPTER 5 Conflicts of Interest 53 CHAPTER 6 Fees and Expenses – Compliance Considerations 73 CHAPTER 7 Private Equity Compliance Technology, Business Continuity, and Cybersecurity 107 CHAPTER 8 Understanding Private Equity Compliance Documentation 121 CHAPTER 9 Compliance Training, Surveillance, and Testing for Private Equity Firms 137 CHAPTER 10 Limited Partner Analysis of Private Equity Compliance Functions 151 CHAPTER 11 Interviews with Private Equity Compliance Professionals 167 CHAPTER 12 Compliance Trends and Future Developments 193 About the Author 205 Index 207

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Book SynopsisThis introduction to one of the key areas of behavioural economics – social preferences – explains in clear, nontechnical language how particular groups of experiments have been used by behavioural economists to shed light on the processes of economic decision making. These include bargaining games, trust games and public good games. The significance of determinants such as punishment, sanctioning, emotion, cooperation, reciprocity, leadership, framing and cross-cultural differences are demonstrated and explained, and students are provided with the understanding and resources needed to replicate the experiments themselves.Trade ReviewTimely, engaging, and accessible... An ideal resource for students (undergraduate to PhD), and an informed audience, who want to learn more about the experimental evidence around social preferences, as well as to gain an appreciation of how to conduct their own experiments in this area. A very welcome addition to the economics library. -- Journal of Behavioural and Experimental EconomicsA very accessible and valuable introduction into behavioural and experimental economic research with a focus on social preferences; nicely written, the book is ideally suited to form the basis for a course. -- Michael Kosfeld, Director, Frankfurt Laboratory for Experimental Economic Research, Goethe University FrankfurtIf you are looking for an easily accessible and clearly written introduction into the experimental economics literature on social preferences, you will enjoy reading this book. The well-picked selection of seminal contributions in this multifaceted field provides an ideal starting point for anyone interested in embarking on research on social preferences and is a valuable source also for experts in the field. The combination of an insightful overview with the detailed exposition of selected research and with methodological and practical guidance makes this book novel and precious. -- Bettina Rockenbach, Professor of Economics, University of CologneA very exciting book on the mysteries of social preferences and human sociality. The book allows students to view the inside of what makes economic experiments on social interactions so inspiring and thought-provoking. -- Marie Claire Villeval, Research Professor in Economics, Centre national de la recherche scientifique, ParisResearch on social preferences has been a flourishing area of investigation and a major contributor to the success of behavioural economics. Michalis Drouvelis’ marvellous book provides the reader with a fantastic and eminently readable introduction into this fascinating research to which he has also made many important contributions himself. Highly recommended for anyone interested in human social behaviour. -- Simon Gächter, Professor of Psychology of Economic Decision Making, University of NottinghamA true tour de force treatment of lab experiments that measure social preferences. This convivial tome is a must for any student, researcher, and policy-maker interested in other regarding preferences. -- John List, Kenneth C. Griffin Distinguished Service Professor of Economics, University of ChicagoAs economists, we have a hard time understanding and modeling social behavior. In this book, Drouvelis does an outstanding job at presenting the empirical evidence in a clear and comprehensive way. I enjoyed reading his take on the literature, and believe this will be an important book for everyone who wants to understand the way economists think about social preferences. -- Uri Gneezy, Epstein/Atkinson Endowed Chair in Behavioral Economics, University of California San DiegoIf you are interested in social preferences and how to study them with the tools from experimental economics, this is a must read! Covering the main economic games on this, Michalis Drouvelis has written a very inspiring and informative textbook that will help not only economists but all researchers interested in these questions. -- Anna Dreber, Professor of Economics, Stockholm School of EconomicsHighly recommendable... it is exactly the textbook that has been missing... Very accessible - the presentation is non-technical and non-experts will be interested to dig into the topic. -- Theory and DecisionTable of Contents1. Introduction1.1 Homo economicus1.2 Behavioural and experimental economics1.3 Deception and monetary incentives 2. Bargaining games2.1 Introduction2.2 Dictator games2.3 Competition from proposers’ and responders’ side2.4 Psychological factors2.5 Financial factors 3. Trust and gift exchange games3.1 Introduction3.2 Disentangling motives in the trust game3.3 Behavioural determinants of trust3.4 Gift exchange games 4. Public Good Games I4.1 Introduction4.2 Do people cooperate?4.3 Why do people cooperate?4.4 Conditional cooperation 5. Public Good Games II5.1 Introduction5.2 Can pre-play communication promote pro-social outcomes?5.3 Income inequality and pubic good provision5.4 Social identity and discrimination in public good experiments 6. Leadership6.1 Introduction6.2 Sequential vs simultaneous public good games6.3 Leader appointment6.4 Who leads more effectively? 7. Public good games with sanctioning I7.1 Introduction7.2 The role of emotions7.3 Sanctioning mechanisms7.4 Does the presence of monetary sanctions always promote cooperation? 8. Public good games with sanctioning II8.1 Introduction8.2 Voting on public good institutions with punishment and rewards8.3 Voting on formal sanctions8.4 Third-party punishment games8.5 Factors determining the assignment of third-party sanctions 9. Cross-cultural experiments9.1 Introduction9.2 Fairness and bargaining behaviour9.3 Trust games9.4 Cooperative behaviour9.5 Negative reciprocity Appendix A Experimental instructionsAppendix B Glossary

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Book SynopsisGreat leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star.Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton.Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries.But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS.With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.Trade Review"…a clear and passionate argument for companies focusing singularly on making the lives of their customers better—a thought-provoking thesis as more businesses shift from a primary focus on serving shareholders to embracing the values of stakeholder capitalism." — CharterAdvance Praise for Winning on Purpose:"[Reichheld's] most important work to date. It proves that the primary purpose guiding all great organizations is to enrich the lives of customers." — John Donahoe, CEO, Nike (from the Foreword)"Reichheld is a true pioneer in his field . . . his practical ideas earn a high Net Promoter Score." — Adam Grant, New York Times bestselling author, Think Again; host, TED WorkLife podcast"Reichheld has again delivered a compelling and remarkable piece on winning through customer loyalty . . . 'Do the right thing' and read the book!" — Andrew C. Taylor, Executive Chairman, Enterprise Holdings"This book is fantastic! Net Promoter is more relevant than ever in the digital world." — Brad Olson, Chief Business Officer, Peloton"[Reichheld's] thinking has influenced our organization for decades, and he has raised the bar once again." — Tim Buckley, Chairman and CEO, Vanguard"This book shows how NPS provides companies with both a moral compass and a powerful tool for success." — Zeynep Ton, professor, MIT Sloan School of Management; author, The Good Jobs Strategy"Winning on Purpose confirms [Reichheld] as the unquestioned leader in his field. It's a must-read for any businessperson pursuing sustainable success." — Walt Bettinger, President and CEO, Charles Schwab"Reichheld has changed the business community forever, first with Net Promoter and now with Earned Growth. Every entrepreneur should read this book." — Dave Gilboa, cofounder and co-CEO, Warby Parker

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Book SynopsisWrite well. Live well.The practice of creative writing - being expressive, exploring ideas, crafting words, shaping stories - can deepen your appreciation of life and enhance your wellbeing.With 100 inspiring prompts, insights and exercises specially devised by an award-winning author and creative writing teacher, discover how to write well - and thrive. This comprehensive guide to visual merchandising covers both window dressing and in-store design, as well as all the other elements, real or virtual, used to enhance the contemporary retail experience. Featuring a range of shops, from fashion emporia such as Selfridges, Printemps, and Bergdorf Goodman to small outlets, the book offers practical advice, supported by tips from the most inspiring visual merchandisers and creative directors across the world.It reveals the secrets of their profession and all there is to know about the latest technology, mannequins, props etc. It also examines the psychology and ever-changing trends behind consumer behaviour.Visual merchandising is presented through lavish color photographs, diagrams of floor layouts and store case studies, and includes invaluable information such as a glossary of terms used in the industry.

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Book SynopsisThe hands-on playbook for transforming your business with todayâs most radically effective leadership thinking In The Phoenix Encounter Method, a dream team of INSEAD professors together with the legendary Ram Charan and provided a radical new game plan for transforming any organization. Itâs about figuratively âœburning your business to the ground,â turning the upheaval to your advantage, and rising from the ashes stronger than ever. Their method isnât conventional, and it can be dauntingâbut it works. Now, the authors provide the play-by-play manual you need to implement their strategic thinking approach for maximum impact. Written in full alignment with the original book, The Phoenix Encounter Method Implementation Guide walks you through the three phases to create a future-ready organization:Phoenix Seeking: confront old mindsets, identify new threats and opportunities, prepare for the Encounter battl

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Book SynopsisBased on Brown University's highest-rated course - The Entrepreneurial Process - Professor Danny Warshay's See, Solve, Scale is a proven and paradigm-shifting method for unleashing your inner entrepreneur.

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Book SynopsisWhat happened to MH370? How did Amelia Earhart disappear? When have quick-thinking pilots averted catastrophe and kept hundreds of people alive? And what, if any, are the lessons we have learned from these accidents? Aviation journalist and air safety investigator Christine Negroni uses science, performance psychology, extensive interviews with pilots, and the accounts of crash survivors to answer these questions, and more. Alternately terrifying and inspiring - Negroni might just cure your fear of flying, and will definitely make you a more informed passenger.Trade ReviewA lively dissection of history-making accidents * The Times *Fascinating . . . For all the horror stories in The Crash Detectives, the reasonable reader will leave the book more sanguine about modern commercial airline travel than before. * Wall Street Journal *Negroni is an experienced, well-respected US journalist who has spent most of her career following the airline industry; her knowledge and enthusiasm are evident throughout. * Mail on Sunday *Christine Negroni is a talented aviation journalist who clearly understands the critically important part the human factor plays in aviation safety. She "gets it". * Captain 'Sully', The Miracle on the Hudson *The evolution of air safety is rooted in catastrophe. Christine Negroni pulls back the curtain on the people, the places, and the tragedies that have shaped this process over the decades - an unflinching look at a system that most of us take for granted. -- Patrick Smith, bestselling author of COCKPIT CONFIDENTIALMysteries are always fascinating; aviation mysteries are especially so because they involve ordinary people. In The Crash Detectives, Christine Negroni combines her investigative reporting skills with an understanding of the complexities of air accident investigations to bring to life some of history's most intriguing and heartbreaking cases, reminding us that even in the 21st century, aviation still holds elements of the unknown. * Bob Woodruff, ABC News *

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Book SynopsisPaul Milgrom describes how auctions can be used to discover prices and guide efficient resource allocations. Milgrom roots his new theories in real-world examples (including the ambitious U.S. incentive auction of radio frequencies, whose design he led) and provides economists with crucial new tools for solving complex resource allocation problems.Trade ReviewIn Discovering Prices, Paul Milgrom shows how innovative systems of price discovery can help solve vexing problems of reallocation, long thought to be intractable and made particularly challenging by the complexity and interconnectedness of new technologies. Milgrom's revolutionary advance in price theory is a most fitting tribute to Kenneth Arrow, who laid the foundation for understanding the traditional price system. A brilliant, fascinating book. -- Bengt Holmstrom, Massachusetts Institute of Technology, Nobel Laureate in EconomicsWith deep theoretical insights and broad practical experience, Milgrom presents a systematic analysis of the challenges of pricing in complex resource-allocation problems, and in doing so he helps us to better understand the foundations of price theory in economics. -- Roger Myerson, University of Chicago, Nobel Laureate in EconomicsThe elegant theory and mathematics in Milgrom’s Discovering Prices are at the foundation of the FCC’s Broadcast Incentive Auction. I can confirm the successful real-world application of the same, with Milgrom’s active participation during every step of the design and implementation of an auction that will repurpose 84 MHz worth of prime spectrum and generate almost $20 billion in proceeds. -- Gary M. Epstein, Chair of the FCC's Incentive Auction Task ForceThis groundbreaking book of practical economic theory by Milgrom, the world’s most accomplished designer of complex auctions, describes the design of the most complex auction yet: the FCC incentive auction for electromagnetic spectrum. The book also illuminates why the magic of the market doesn’t happen by magic, but sometimes needs to be designed. Every economist, and indeed anyone interested in how markets work, will find these wide-ranging reflections rewarding to read and ponder. -- Alvin E. Roth, Stanford University, Nobel Laureate in EconomicsNo one has greater knowledge or, perhaps more importantly, more reliable instincts when it comes to incentive auction design. Milgrom's excellent monograph should be made available to economists as soon as possible. -- Leslie Marx, Duke UniversityTable of ContentsPreface1. Introduction2. (Near-)Substitutes, Prices, and Stability3. Vickrey Auctions and Substitution4. Deferred-Acceptance Auctions and Near-Substitutes5. ConclusionNotesReferencesIndex

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Book SynopsisDISCOVER THE SHOCKING TRUTH BEHIND THE BUSINESS AND LIFESTYLE OF SIR PHILIP GREEN In this jaw-dropping expose, Oliver Shah uncovers the truth behind one of Britain''s biggest business scandals, following Sir Philip Green''s journey to the big time, the wild excesses of his heyday and his dramatic demise.Stunning praise for the book:''A detailed and entertaining dismantling of the ''king of the high street'''' Guardian''Superb'' Evening Standard''From the glitzy parties to the threatening phone calls, the larger-than-life characters to the speedy downfall, this real-life tale of hubris has all the elements of a Greek tragedy'' City AM''Entertaining stuff, pacily written. Filled with colourful characters - and expletives'' The Times''Shah has written a hard-hitting, often funny, ultimately sobering tale of how fortunes were made and lost in late 20th and early 21st century Britain'' FiTrade ReviewFrom the glitzy parties to the threatening phone calls, the larger-than-life characters to the speedy downfall, this real-life tale of hubris has all the elements of a Greek tragedy. Either that or a James Graham box office hit -- Alys Key * City A.M. *Superb. It manages to be both forensic and pacey. It's penetrating, but it's not unfair. If there is a benefit of doubt to be given, Shah gives it. * Simon English, Evening Standard *A sweeping, detailed colourful account of the rise and fall of the king of the UK's High Street, complete with a Dickensian cast of grifters, charlatans, flunkies, the odd dogged hero, and an irresistibly obnoxious protagonist. Shah has written a hard-hitting, often funny, ultimately sobering tale of how fortunes were made and lost in late 20th and early 21st century Britain. * Andrew Hill, Financial Times *Meticulously researched... it's entertaining stuff, pacily written. Filled with colourful characters - and expletives. * Ian King, The Times *Brilliantly researched and sensational. The book reads as though it is on speed: there are moments when Shah's narrative runs like a frantic James Bond script interspersed with moments of Shakespearean farce. There are times you have to prick yourself to remember that Green's wheeling and dealing is not fiction but what actually took place behind the closed doors of the High Street * Maggie Pagano, Reaction *A detailed and entertaining dismantling of the 'king of the high street' * Tim Adams, Guardian *A merciless, profanity-strewn dissection of the tumultuous career of UK retail tycoon Philip Green -- Andrew Hill * FT & McKinsey Business Book of the Year Award *

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Book SynopsisAt this critical junction in the history of humankind, leaders that are proficient in magical thinking aren’t going to solve our problems. Creating alternative realities is not the answer. We need a very different kind of leadership—leaders who can resist the calls of regression and whose outlook is firmly based in reality. We need leaders who analyze and draw conclusions from, or use their own experiences as a development tool, face their strengths and weaknesses, and critique their own experiences in order to build new understandings. In this very personal and entertaining book, Manfred Kets de Vries, one of the “gurus” in the field of leadership studies offers his thoughts on leadership and life, reflections written for executives and the people who deal with them. As a psychoanalyst and leadership professor let loose in the world of renowned global organizations—as a passionate educator and scholar, or just a human being at the receiving end of heart-rending emails—he examines the pitfalls of leadership and the challenges for the professionals who work with senior executives in today’s AI-focused world. He points out why leaders can derail, and what steps they can take to prevent this from happening. Ultimately, this book encourages you to “Know yourself,” but makes no bones about the challenge it represents. Understanding our “inner theatre” will always be an uphill struggle. Kets de Vries points out why deep dives into our inner world are always fraught with many anxieties. Included in the many subjects covered by the author are the loneliness of command, the management of disappointment, the destructive role of greed, the impact of stubbornness, the role of storytelling, the importance of wellness, and the role of corporate culture. In addition, the book addresses the important topic of how to create great teams and best places to work. Furthermore, the book touches on endings– the ending of our career and the growing realization of the inevitable ending of our life. As time grows short, Kets de Vries emphasizes that we have no time to lose in dealing with our anxieties, regrets, and the things we spend much of our life determined not to see. Taking a deep dive into self-knowledge requires courage and support, and he is here to guide you through it. Table of Contents​1 The Rot at the Top2 A Leadership Laboratory3 The Clinical Paradigm4 An Existential Dive5 The Self-Actualizing Equation6 The Power of Storytelling7 “Rewriting” Stories8 Our Inner Theater9 Caveat Emptor10 The “Freudian” Trajectory11 The Rollercoaster Ride of Change12 The Whisperer’s Dance13 Creating “Aha!” Experiences14 Are You a Prisoner of Optical Illusions?15 The Loneliness of Command16 The Icarus Syndrome17 How Greedy Are You?18 Don’t Regret Regrets19 Managing Disappointment20 A-Players or B-Players?21 How Close-Minded Are You?22 Whatever It Is, I’m Against It23 Living in the “I” world24 Are You Attracted to a Cult?25 Do You Have a Corporate Culture—or a Corporate Cult?26 Creating Best Places to Work27 Can Organizations Provide Wellness?28 Old Age Is Not for Sissies

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Book SynopsisEvery VC wants to find the next billion dollar company to invest in, and every startup wants to become one. Ali Tamaseb set out to find patterns in the backgrounds, methods, and trajectories of these companies, gathering and analyzing 40,000 data points about the 200+ billion dollar companies and the people who founded them. And you'll be surprised by what he discovered:* Half of unicorn founders are over 35;* Most founders don't have any directly relevant work experience in the industry they're disrupting;* There's no disadvantage to being a solo founder;* Sixty percent of billion dollar companies are started by repeat entrepreneurs, many of whom already have at least one $50M+ exit under their belt; and* Over half of these companies were competing with multiple incumbents at the time of their founding.Super Founders gives readers an unprecedented look at what the data tells us about the world's most successful startups and the people who create them. A blend of data, analysis, stories based on exclusive interviews, this book is a paradigm-shifting guide for entrepreneurs and the investment community. You may look more like a Super Founder than you think!

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Book SynopsisTata is one of the world’s most diversified companies, selling everything from salt to software. Mircea Raianu charts Tata’s 150-year trajectory, through the eras of imperial free trade, protectionist nationalism, and market liberalization and asks what the future has in store for India’s leading brand and for capitalism writ large.Trade ReviewRaianu’s book, the first by an academic historian mining the company’s archives, attempts to explain its rise and longevity without resorting to its own mythmaking…The account of how one conglomerate came to dominate India’s economy for much of the past 150 years makes timely reading for those reflecting on whether capitalism and corporate power in India is entering a new era. -- Benjamin Parkin * Financial Times *Raianu’s book, as he makes clear, is not an exposé or a denunciation of the Tata myth; rather, it is a close analysis of the company’s historical development, particularly the way it was able to weather a series of major political and economic changes, including Indian independence and the rise of state planning. A work of scrupulous historical scholarship…Shed[s] light on the history of capitalism in India—and globally. -- Thomas Crowley * Jacobin *[A] meticulously researched biography of the Tata empire…The influence the conglomerate has on Indian life is all-pervasive and overwhelming…Raianu’s book relies primarily on the company’s archives, and is, as such, unique, for as an outsider he is able to take a step back and see the group from a broader, global context. -- Salil Tripathi * Mint Lounge *Mircea Raianu’s study of the Tatas is an exciting intervention into the business history of India. Using a host of new archival materials, Tata will prove valuable to anyone interested in India’s largest corporation and the history of global capitalism. -- Douglas Haynes, author of Small Town Capitalism in Western IndiaA highly readable work of meticulous scholarship, Raianu’s is the first study of the Tatas by a professional historian. This will be an indispensable book for all who are interested in the rise of Indian capitalism. -- Medha Kudaisya, author of The Life and Times of G.D. BirlaMircea Raianu’s impeccably researched and rigorously argued Tata is the definitive study of the pioneering global corporation without which neither the Indian economy nor the Indian consumer will likely survive. It is also an exemplary model for a new kind of business history that skillfully weaves together reflections on capitalist economics, nationalist politics, corporate culture, and the ethics of entrepreneurship. -- Sumathi Ramaswamy, author of Terrestrial Lessons: The Conquest of the World as GlobeWhat role did India’s storied business house play in the formation of the modern nation state? Mircea Raianu retrieves from the company archives a story that has not yet been told about Tata’s image as the quintessentially Indian entity that is also a thoroughly global company. This superbly researched business history offers a nuanced explanation of the link between the company’s fabled philanthropic legacy and its corporate interests worldwide. -- Tarun Khanna, author of Trust: Creating the Foundation for Entrepreneurship in Developing CountriesWell-researched…the Tata corporation is unique in the history of corporations because it survived through a long history of political economic changes…Raianu navigates both the self-making and the making of India’s leading corporation exploring how Tata achieved this unique outcome…At an important level, this book is a searching exploration of this boundary between corporate and sovereign functions. -- Sheetal Chhabria * International Journal of Asian Studies *

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Book SynopsisConvey the essence of leadership with every communication. Everything you communicate has the power to secure or sabotage your impression. But while you may be an empathic, visionary, responsive, inspiring, authentic, supportive, and humble leader, the lasting impact of those qualities hinges on your ability to communicate them effectively in words and expressions. Drawing on his decades of experience as a presentation coach, executive speechwriter, and national champion public speaker,  Joel Schwartzberg offers unique mindsets, actionable tactics, and diverse examples to help you leverage the most powerful leadership tool you have: your voice. Whether you’re giving speeches, telling stories, sending emails, posting messages, recording videos, or running Zoom meetings, these are essential practices for establishing authority and engaging your audience. The Language of Leadership will show you how to inspire, not merely inform, communicate with purpose and power, and sell—not just share—your most important ideas.   

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Book SynopsisAn informative introduction to the world of money, covering everything from bank accounts, earning and borrowing to government spending, taxes and inflation. With bright, infographic pictures, a detailed glossary and links to specially selected websites where you can visit a virtual bank, see money from around the world and more.Table of ContentsWhat is money?How money movesMoney around the worldMoney customsChapter 1: How money worksWhat makes cash, banknotes and anything else count as money? And why do we all trust it?Chapter 2: The story of moneyMoney has existed long before the first coins were made, and over the centuries it has taken on many unusual forms. How did it all come about?Chapter 3: In the bankAlmost every adult has a bank account - but why? What do banks actually do? Are there any alternatives? And was it really the banks' fault that the world suffered a financial meltdown in 2008?Chapter 4: Earning and borrowingDon't have any money? No problem! Almost anyone can get hold of some money, by working for it, or borrowing from someone who has it. Chapter 5: Spending, growing and givingSome people spend everything they have very quickly. Others prefer to save up. If you have some money to spare, you should give it away to charity - shouldn't you?Chapter 6: Governments and moneyTaxes, deficits, inflation, deflation, quantitative easing - what does it all mean, and who's in charge?Chapter 7: Big questionsHow to be a billionaire, how to buy happiness, how to make the world a fairer place - and other important questions that nobody knows the answers to - yet.What next?GlossaryIndexAcknowledgements

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Book SynopsisTable of ContentsIntroduction Chapter 1: The Demon of Procrastination Chapter 2: The Demon of the Blank Page Chapter 3: The Demon of Doubt Chapter 4: The Demon of Convention Chapter 5: The Demon of Constraints Chapter 6: The Demon of Criticism Chapter 7: The Demon of Theft Chapter 8: The Demon of Accidents Chapter 9: The Demon of Failure Chapter 10: The Demon of Disappointment Epilogue Notes Further Reading Acknowledgments

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Book SynopsisTrade ReviewWill twenty-first-century social media technologies finally liberate organizations from stifling bureaucratic hierarchies? After spending ten months closely observing a software firm, Catherine J. Turco, one of sociology's brightest young stars, surprises with fascinating and nuanced answers. Brimming with vivid examples, The Conversational Firm will not only shape scholarly debate but also engage general readers interested in corporate life. -- Viviana A. Zelizer, author of Economic LivesThe Conversational Firm opens a new chapter in the study of workplace democracy by analyzing how social media enable a new balance between workers' autonomy and productivity in high-tech corporate settings. With a particularly keen ethnographic eye, the author reveals a brave new world in which some of the bars of the bureaucratic iron cage are pried open while others remain in place for the pursuit of corporate goals. While millennials gain a more personalized and empowering work environment in the bargain, business leaders gain fuller access to their inner thoughts and creativity. This book will have a lasting impact on the study of corporate cultures and new organizational forms. -- Michèle Lamont, author of The Dignity of Working MenWith The Conversational Firm, Turco uses the role of social media to challenge our fundamental assumptions about how modern organizations function. In this masterful work, she uncovers a new way of organizing where openness and hierarchy complement, rather than contradict one another. I'm putting this book next to my copies of Weber, Barnard, and Chandler. -- Damon Phillips, Columbia Business SchoolIn The Conversational Firm, Turco argues that organizations can transcend bureaucracy, but still they are held in check by certain workplace demands for reproduction and stability. These checks seem to prevent the organization from becoming complete anarchy. Yet perhaps just as important, The Conversational Firm is a rich and delightful organizational ethnography of how work is being transformed in the era of social media. -- Brayden King, Kellogg School of Management at Northwestern UniversityWith a book that is as readable as it is wise, Turco makes a powerful case for the depth of insight that can only come from the best ethnographies—and is unavailable from the 'big data' analyses currently in vogue. Practitioners and scholars alike will come away with their understanding of firm hierarchy, culture, and communication transformed and enriched. -- Ezra Zuckerman Sivan, MIT Sloan School of Management[A] well-written, insightful ethnographic study. -- Theodore Kinni * strategy+business *The right book just at the right time in the right place. . . . An excellent ethnographic account of organizational life. * Organization Studies *Turco does an excellent job....In part, this is the result of the method she chose: ethnographic research of a company that is at the forefront of the social media revolution. In part, it is the result of her accessible writing style; last but not least, it is the result of her deep knowledge of organizational theories. * American Journal of Sociology *A rare and wonderful empirical example of life in a digital startup. * Contemporary Sociology *This book is an excellent addition to the field of publications. . . . Turco accompanies this emotional analysis with rigorous academic context, but this does not impede accessibility. * Isreal Book Review *[Turco's] efforts greatly contribute to shaping the academy's understanding of millennial impact on corporate culture. . . . Highly recommended. * Choice *Table of ContentsPreface Introduction1. The Social Revolution2. Open Communication3. Open Control4. Openness Controls5. Open Culture6. A Conversation About Bureaucracy7. Conversational Spaces8. The Conversational Firm: Implications for Theory9. The Future of the Conversational FirmMethodological Appendix Acknowledgments Notes References Index

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Book SynopsisIn Superyacht Captain, a professional at the zenith of the world''s most lavish and exclusive industry gives a rare insight into a career that is entertaining, instructive and at times daunting in its scale.The tale of an ordinary boy whose career takes him on a most extraordinary journey, this book begins with Brendan messing about in boats in a sleepy coastal Australian town, and ends with him becoming one of the most successful and respected superyacht captains in the World the consummate ''Billionaire''s Captain''. Spanning two decades and circling the globe, his story intimately draws readers into the real world of superyachts, their crew and their owners. It is Brendan's love letter to an industry he respects and holds so dear to his heart.It''s the story of stepping out and embracing uncertainty - failing, learning and repeating - weaving in in the lessons he's learned as he's progressed from deck hand to captain, Brendan''s insights are valuable for anyone leadTrade ReviewSuperyacht Captain is the Kitchen Confidential of yachting. -- Evan Osnos, Winner of the American Book Award, and author of Age of AmbitionA realistic view that gets beyond both the glamour and horror stories...a rewarding read for any any Nautilus member considerign a shift into the superyacht industry. * Nautilus Telegraph *the writing is vivid, the experiences fascinating, and the insights of interest even to skippers of more modest vessels. * Yachting Monthly *Table of ContentsPrologue PART 1: My journey: before the captain was the boy You can have the shoes What’s ‘porn’ in Russian? There is no second place To lead to excel The tuck and tape How much for the flag? Greed is good PART 2: Best of the best Learning the ‘why’ It’s not about the boat Wind of change Master under God Run, Forrest, run Advancing my journey Will it be rough tonight? Making better decisions A defining moment A personal board of directors Is that the Prince? I thought he was taller Parties and paparazzi Everything has a purpose Fantasy staff game Waitlessness The illusion of normalcy Saint-Tropez sunset Bubbles and troubles Driving Miss Daisy Ego is the enemy Is that Santa? The helicopter view When perfect is not good enough Time to say goodbye Endnote

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Book SynopsisThe answer to better productivity isn’t more hours—it’s less waste and fewer things that induce distraction and persistent stress.It’s time to stop celebrating Crazy, and start celebrating Calm, Fried and Hansson assert.Fried and Hansson have the proof to back up their argument.

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Book SynopsisBlackRock's Russ Koesterich provides a practical, step-by-step approach to building a portfolio consistent with the investor's investment goals.

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Book SynopsisA bold new manifesto for digital technology after capitalismTrade Review'A ground-breaking, ambitious and rigorous account of how and why we must take control over contemporary digital technologies’ -- Nick Srnicek, Lecturer in Digital Economy at King's College London and author of 'Platform Capitalism''A clarion call for hope amid twenty-first century doom. With analytical flair, he shows that platforms are not invincible and that their infrastructure may be the key to a better world' -- Phil Jones, author of 'Work Without the Worker: Labour in the Age of Platform Capitalism''A compelling account of the political struggles that will be needed to challenge capital's control over digital platforms, and an essential read for anyone who believes in technology's emancipatory potential.’ -- Wendy Liu, author of 'Abolish Silicon Valley: How to Liberate Technology from Capitalism''A punchy analysis of the platform economy that offers more than a critique of big tech's vision of our collective future. Muldoon sketches the contours of a democratic socialist alternative' -- Aaron Benanav, Researcher at Humboldt University of Berlin and author of 'Automation and the Future of Work''Encourages us to open our minds fully to the possibility of an alternative future, in which technology is put to work for the many, not the few' -- Lizzie O'Shea, lawyer and author of 'Future Histories'Table of ContentsAcknowledgements Introduction 1. All the World’s a Platform 2. Monetising Community 3. Community-Washing Big Tech 4. Private Power and Public Infrastructure 5. Guild Socialism for the Digital Economy 6. Building Civic Platforms 7. Global Digital Services 8. Recoding Our Digital Future 9. Postscript: 2042 Notes Index

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Book SynopsisIt’s a game you’re already playing, whether you like it or not. You can choose to ignore it and remain at the mercy of what others say about you, or you can take the time to learn how it works. For those who do the potential benefits are unlimited. Through pioneering research and interviews with a host of major figures ranging from Jay-Z and LinkedIn co-founder Reid Hoffman to Bernie Madoff and Man Booker prize-winning Hilary Mantel, Waller and Younger reveal the key mechanisms that make and remake our reputations, providing the essential guide to the most important game in business and in life.Trade Review‘Trust is the foundation of friendship, society, business, and brand. A must-read for those who intend to build a reputation of authenticity and enduring value.’ -- Biz Stone, Co-founder, Twitter‘From the soft power of nation states to the brand popularity of commercial products, reputation is supremely important. This interesting book places the issue in its rigorously argued context – an important matter for every senior executive in the public and private sectors.’ -- Lord Patten, Chancellor, University of Oxford‘The insights in The Reputation Game are a masterclass of pattern recognition. This book shows us that no matter who you are, your industry or hustle, reputational capital is at the centre of success or failure. Waller and Younger use as examples the rise and fall of great companies, countries, gangsters, and pop-culture icons to show us the moments and choices that are truly the “art of changing how people see us all”.’ -- Steve Stoute, CEO of Translation LLC‘An insightful and really rather fascinating study of what one might argue is the issue of our age: the creation and management of a reputation. The authors have clearly managed to get great access to a huge number of people and the results make for very compelling reading. It’s well-written, too. In fact, it’s required reading for anyone who truly wants to understand the modern media age.’ -- Tom Bradby, Presenter, ITV News at Ten‘In life and in business a good reputation is probably our most prized possession, hard won and easily lost. This book provides insight into the sources of reputation, illustrates by case study the impact of loss and charts the route to recovery. It is a valuable contribution to this increasingly important topic.’ -- Sir Roger Carr, chairman of BAE Systems‘You’ll learn why reputations are more valuable than money; you’ll learn how they’re built and tended and enriched; and how, if neglected, they can catastrophically implode. It might have been called, “How to ensure that everybody knows just how good you know you are really.”’ -- Sir Martin Sorrell, CEO of WPP

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Book Synopsis''By far the best book I''ve ever read on the how and why of scaling. If you care about changing the world, or just want to make better decisions in your own life, The Voltage Effect is for you.'' Angela Duckworth, CEO of Character Lab and New York Times bestselling author of Grit ________________ Why do some ideas make it big while others fail to take off? According to award-winning behavioural economist John List, the answer comes down to a single question: Can the idea scale? Countless enterprises fall apart the moment they scale; their positive results fizzle, they lose valuable time and money, and the great electric charge of potential that drove them early on disappears. In short, they suffer a voltage drop. Yet success and failure are not about luck - in fact, there is a rhyme and reason as to why some ideas fail and why some make it big. Certain ideas are predictably scalable, while others are predictably dTrade ReviewBrilliant, practical, and grounded in the very latest research, this is by far the best book I've ever read on the how and why of scaling. If you care about changing the world, or just want to make better decisions in your own life, The Voltage Effect is for you. * Angela Duckworth, Founder and CEO of Character Lab and New York Times bestselling author of Grit *How many books are funny and wise, practical and profound? John List is a scientist, but he's also a magician, and he's changing the world. The Voltage Effect shows how. This is one of the best economics books I have ever read - and an instant classic in behavioral economics. * Cass R. Sunstein, Robert Walmsley University Professor, Harvard University, and New York Times bestselling coauthor of Nudge *The Voltage Effect is the toolkit for the ambitious. Packed with proven principles and pro tips made real through inside stories ranging from Silicon Valley to African NGOs to university fund-raising, List fills the gap between startup books and management books to show how any idea can achieve its full potential. * Scott Cook, co-founder of Intuit *Ideas from the ivory tower or Davos fail often and fail badly because they do not recognize the deeply political and historical nature of the problems they are trying to deal with and the social realities in which these problems are embedded. This thought-provoking and engaging book proposes an original framework for thinking about how good policy proposals can be applied at a scale large enough to do social good, and for avoiding predictable mistakes that prevent such scaling. A must-read. * Daron Acemoglu, Institute Professor at MIT and co-author of Why Nations Fail and The Narrow Corridor *

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Book Synopsis''This book has had an enormous impact'' Satya Nadella, CEO, Microsoft''Spectacular. Mind-blowing in its expansiveness and profundity'' Steve Wozniak, co-founder of Apple''Iconic'' Clay Christensen, author of The Innovator''s DilemmaCryptocurrencies are changing the world. They grant everyday people the power to invest, disrupt the world order and contribute towards a better future.Blockchain is the ingeniously simple technology that powers cryptos. It is a public ledger to which everyone has access, but which no single person or institution controls. It allows for companies and individuals to collaborate with an unprecedented degree of trust and transparency. It is cryptographically secure, but fundamentally open. And it is everywhere.In Blockchain Revolution, Don and Alex Tapscott reveal: how this game-changing technology is re-shaping the global economy how it is improving everything from healthcare records to online voting how people everywhere are using it to side-step institutional barriers and take control of their futureBrilliantly researched and highly accessible, this is the essential text on this major paradigm shift. Read it, or be left behind.Trade ReviewWhat a spectacular book. Mind-blowing in its expansiveness and profundity. It makes me think we're at one of those times in technological, economic and social history where the sky is the limit -- Steve Wozniak * co-founder of Apple Computer and Chief Scientist at Prime Data *The Tapscotts have written the book, literally, on how to survive and thrive in this next wave of technology-driven disruption. Likely to become one of the iconic books of our time -- Clay Christensen * Professor of Business Administration, Harvard Business School and author of The Innovator's Dilemma *Occasionally a book comes along that changes the global discourse. This is likely to be one of those books. Blockchains are at the heart of the fourth industrial revolution and the Tapscotts lucidly explain why and how to capture the opportunity and avoid dangers -- Klaus Schwab * founder and executive chairman of the World Economic Forum *A carefully researched and beautifully written book. Blockchain Revolution argues that the 'Internet of value' will transform our lives. A must-read for our disruptive times -- Dominic Barton * Global Managing Director at McKinsey & Company *Don and Alex brilliantly illuminate the technology that could profoundly impact the way we manage issues of trust, security and privacy for years to come -- Indra Nooyi * Chairman and CEO of PepsiCo *The great missing element in the Internet has been a 'trust protocol', a way of knowing that a transaction is verified and authentic. Blockchain technology could provide a foundation for that. It's a revolutionary idea and this lucid book explains why -- Walter Isaacson * Author of Steve Jobs *A masterpiece. Gracefully dissects the potential of blockchain technology to take on today's most pressing global challenges -- Hernando De Soto * Economist and President at the Institute for Liberty and Democracy in Peru *The blockchain is to trust as the Internet is to information. Like the original Internet, blockchain has potential to transform everything. Read this book and you will understand -- Joichi Ito * Director of MIT Media Lab *In this extraordinary journey to the frontiers of finance, the Tapscotts shed new light on the blockchain phenomenon and make a compelling case for why we all need to better understand its power and potential -- Dave McKay * President and CEO of the Royal Bank of Canada *Deconstructs the promise and peril of the blockchain in a way that is at once accessible and erudite. Blockchain Revolution gives readers a privileged sneak peak at the future -- Alec Ross * Author of The Industries of the Future *If ever there was a topic for demystification, blockchain is it. Together, the Tapscotts have achieved this comprehensively and in doing so have captured the excitement, the potential and the importance of this topic to everyone -- Blythe Masters * CEO of Digital Asset Holdings *This is a book with the predictive quality of Orwell's Nineteen Eighty-Four and the vision of Elon Musk. Read it or become extinct -- Tim Draper * Founder of Draper Associates, DFJ and Draper University *Blockchain is a radical technological wave and, as he has done so often, Tapscott is out there, now with son Alex, surfing at dawn. It's quite a ride -- Yochai Benkler * Berkman Professor of Entrepreneurial Legal Studies, Harvard Law School *If you work in business or government, you need to understand the blockchain revolution. No one has written a more thoroughly researched or engaging book on this topic than Tapscott and Tapscott -- Erik Brynjolfsson * Professor at MIT and co-author of The Second Machine Age *An indispensable and up-to-the-minute account of how the technology underlying bitcoin could - and should - unleash the true potential of a digital economy for distributed prosperity -- Douglas Rushkoff * author of Present Shock and Throwing Rocks at the Google Bus *Technological change that used to develop over a generation now hits us in a relative blink of the eye, and no one tells this story better than the Tapscotts -- Eric Spiegel * President and CEO of Siemens USA *Few leaders push us to look around corners the way Don Tapscott does. With Blockchain Revolution he and his son Alex teach us, challenge us and show us an entirely new way to think about the future -- Bill McDermott * CEO of SAP SE *Blockchain Revolution is a brilliant mix of history, technology and sociology that covers all aspects of the blockchain protocol - an invention that in time may prove as momentous as the invention of printing -- James Rickards * author of Currency Wars and The Death of Money *Blockchain Revolution serves as an atlas to the world of digital money, masterfully explaining the current landscape while simultaneously illuminating a path forward toward a more equitable, efficient and connected global financial system -- Jim Breyer * CEO of Breyer Capital *Blockchain Revolution is the indispensable and definitive guide to this world-changing technology -- Jerry Brito * Executive Director of Coin Center *Incredible. Really incredible. The Tapscotts' examination of the blockchain as a model for inclusion in an increasingly centralised world is both nuanced and extraordinary -- Steve Luczo * Chairman and CEO of Seagate Technology *Makes a powerful case for blockchain's ability to increase transparency but also ensure privacy. In the authors' words 'The Internet of Things needs a Ledger of Things' -- Chandra Chandrasekaran * CEO and Managing Director of Tata Consultancy Services *The epicentre of trust is about to diffuse! The definitive narrative on the revolutionary possibilities of a decentralised trust system -- Frank D'Souza * CEO of Cognizant *Identifies a profound new technology movement and connects it to the deepest of human needs: trust. Thoroughly researched and provocatively written. Every serious businessperson and policy maker needs to read Blockchain Revolution -- Brian Fetherstonehaugh * Chairman and CEo of OgilvyOne Worldwide *This book has had an enormous impact on the evolution of blockchain in the world -- Satya Nadella * CEO, Microsoft Corporation *A thorough, balanced and enlightening guide to the next big thing. -- John Gapper * Financial Times *The Tapscotts have written the book, literally, on how to survive and thrive in this next wave of technology-driven disruption. Likely to become one of the iconic books of our time. -- Clay Christensen, Harvard Business SchoolWhat a spectacular book. Mind-blowing in its expansiveness and profundity. It makes me think we're at one of those times in technology, economic and social history where the sky is the limit. -- Steve Wozniak, co-founder of AppleThe blockchain is one of the most fundamental inventions in the history of computer science. Read Blockchain Revolution to understand its profound implications. -- Marc Andreessen, co-founder, Netscape and Andreessen HorowitzBlockchain Revolution is a highly readable introduction to a bamboozling but increasingly important field * Guardian *Occasionally a book comes along that changes the global discourse. This is likely to be one of those books. Blockchains are at the heart of the Fourth Industrial Revolution and the Tapscotts lucidly explain why and how to capture the opportunity and avoid the dangers. -- Klaus Schwab, Founder and Executive Chairman, World Economic ForumA carefully researched and beautifully written book. Blockchain Revolution argues that the "internet of value" will transform our lives. A must-read book for our disruptive times. -- Dominic Barton, Global Managing Director, McKinsey & CompanyDon and Alex brilliantly illuminate the technology that could profoundly impact the way we manage issues of trust, security and privacy for years to come. -- Indra Nooyi, Chairman & CEO, PepsiCoThe great missing element in the Internet has been a "trust protocol", a way of knowing that a transaction is verified and authentic. Blockchain technology could provide a foundation for that. It's a revolutionary idea, and this lucid book explains why. -- Walter Isaacson, Author of The Innovators and President and CEO of the Aspen InstituteIn clear, engaging prose, this richly sourced book overflows with entertaining examples of how blockchain could enhance our lives * Oxford Economics *

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Book Synopsis Gregory M. Horine is a certified (PMP, Certified Scrum Master, Six Sigma Green Belt) business technology and IT project management professional with a track record of successful results using servant leadership principles and a focused customer orientation. He has been consistently recognized for excellence in people management, leadership maturity, communication skills, problem-solving skills, and establishing long-term client relationships. Primary areas of expertise and strength include the following: * Project management and leadership * Complete project life-cycle experience across multiple industries * Agile, waterfall, and hybrid application development * Package implementation and integration * Enterprise solution development * Application release management * Application development team management * Project and portfolio management tools * Data analysis and transformation * Business Table of ContentsIntroduction Part I Project Management Jumpstart Chapter 1 Project Management Overview What Is Project Management...Exactly? What Is the Value of Project Management? Why Are Projects Challenging? Growing Demand for Effective Project Managers Trends in Project Management Additional Resources Chapter 2 The Project Manager One Title, Many Roles Key Skills of Project Managers Qualities of Successful Project Managers 15 Common Mistakes of Project Managers Project Manager Versus Scrum Master Versus Product Owner Chapter 3 Essential Elements for Any Successful Project What Exactly Is a Successful Project? Learning from Troubled Projects Learning from Successful Projects Essential Project Manager Toolkit Part II Project Planning Chapter 4 Defining a Project Setting the Stage for Success How Does Defining a Project Relate to Project Planning? Project Definition Document Project Definition Checklist Chapter 5 Planning a Project Key Project Planning Principles Important Questions Project Planning Should Answer Building a Project Plan Summary of Supplemental Project Plan Components Project Plan Checklist Chapter 6 Developing the Work Breakdown Structure What Exactly Is a WBS? Why Is the WBS Important? The Process of Building a WBS Chapter 7 Estimating the Work Next Step in the Schedule Development Process Managing the Risk, Managing the Estimates Reasons for Estimating Woes Powerful Estimating Techniques and Methods Best Practices Chapter 8 Developing the Project Schedule The Impact of the Project Schedule The Goal of the Schedule Development Process Key Inputs for Building a Schedule Creating a Schedule Chapter 9 Determining the Project Budget The Impact of the Project Budget Principles of an Effective Budget Creating a Project Budget Common Budget Challenges Part III Project Control Chapter 10 Controlling a Project What Is Project Control? Management Fundamentals for Project Control Powerful Techniques for Project Control Performance Reporting Variance Responses Leveraging Earned Value Management Concepts Common Project Control Challenges Lessons from Project Recoveries Chapter 11 Managing Project Changes What Exactly Is a Project Change and What's the Big Deal, Anyway? Fundamentals for Managing Project Change What Causes Unplanned Scope Changes? Essential Elements of a Project Change Control System Powerful Techniques for Minimizing Project Changes Common Project Change Control Challenges Chapter 12 Managing Project Deliverables "Managing Project Deliverables" Means What, Exactly? "Why Do This? It's Too Much Work!" Identify, Protect, and Track: The Principles of Managing Work Products Best Practices Configuration Management Plan Common Challenges and Pitfalls Chapter 13 Managing Project Issues The Goals, Objectives, and Principles of Project Issue Management Key Features of Issue Management Systems Options for an Issue Log Best Practices Some Special Situations Chapter 14 Managing Project Risks Key Risk Management Principles The Essential Process for Managing Project Risks The Common Sources of Project Risk Typical Problems Powerful Risk Control Strategies Are You Sure It's a Risk? Chapter 15 Managing Project Quality What Is "Project Quality"? Unique Aspects of Managing Project Quality Principles of Managing Project Quality Powerful Tools and Techniques for Project Quality Powerful Quality Strategies Typical Quality-Related Challenges Part IV Project Execution Chapter 16 Leading a Project More Than Managing Where Is Leadership Needed on a Project? 12 Keys to Better Project Leadership Power of Servant Leadership Approach Chapter 17 Managing Project Communications What Are Project Communications? The Importance of Project Communications Why Communicating Can Be Tough Seven Powerful Principles Best Practices of Effective Project Communicators Chapter 18 Managing Expectations Value of Reviewing Stakeholder Expectations Management Critical Aspects of Expectations Seven Master Principles of Expectations Management Essential Elements of Managing Expectations Chapter 19 Keys to Better Project Team Performance High-Performing Teams Ten Key Management Principles Proven Techniques for Better Team Performance Special Situations Chapter 20 Managing Differences Five Key Principles Proven Techniques for Leading Cross-Functional Projects Proven Techniques for Leading Cross-Cultural Projects Proven Techniques for Leading Virtual Projects Chapter 21 Managing Vendors First, Let's Clarify a Few Terms Ten Proven Principles of Vendor Management 12 Tips for Buyers Seven Tips for Sellers 12 Key Project Management Skills for Better Vendor Management Stuff You Need to Know About Contracts Chapter 22 Ending a Project Three Key Principles Project End Checklist: 13 Important Steps Common Project Closing Challenges Methods for Ending a Contract or a Project Part V Accelerating the Learning Curve...Even More Chapter 23 Making Better Use of Microsoft Project Understand This...and It All Becomes Easier Need-to-Know Features Best Practices for Setting Up a New Project Keys to Making Resource Leveling Work Powerful Reporting Secrets More Insights to a Better Project Schedule Ten Key Helpful Features What You Need to Know About the Different Versions of Microsoft Project Chapter 24 When Reality Happens What If I'm in a Project Management "Lite" Culture? What If I Can't Develop a Detailed Schedule? What If I Must Manage to a Hard Milestone Date? What If I Have Difficult Resources? What Can I Do About Turnover? Tips for Managing a Selection Process Tips for Managing a Testing Process Chapter 25 The Fun Never Stops Agile Approaches DevOps and DevSecOps HIPAA, Privacy, and Security Project Management Offices Portfolio Project Management Governance Processes Critical Chain Project Management Web-Based Project Management and Collaboration Tools Requirements Management Tools Mind Mapping Tools Value of Certifications Project Management Training Chapter 26 Powerful PMP Exam Tips What Is Different About the 2021 PMP Exam? What Is the PMP Exam Like? Common "Context" Differences Common "Experience" Differences Common Terminology Differences What's Important to PMI? Key PMI Assumptions and Themes Exam Topics Not Covered by PMBOK Exam Preparation Strategies Exam-Taking Tips 9780137646951 TOC 1/26/2022

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Book SynopsisInstant Wall Street Journal Bestseller!Congratulations, you''re a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don''t really know what you''re doing.That''s exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports'' careers? What was the secret to leading with confidence in new and unexpected situations?Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager.

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Book Synopsis Jochen Wirtz is Vice Dean MBA Programmes and Professor of Marketing at the National University of Singapore (NUS). He is also an international fellow of the Service Research Center at Karlstad University, Sweden, an Academic Scholar at the Cornell Institute for Healthy Futures (CIHF) at Cornell University, USA, and a Global Faculty of the Center for Services Leadership (CSL) at Arizona State University, USA. Previously, Professor Wirtz was the founding director of the dual degree UCLA NUS Executive MBA Program from 2002 to 2014, an Associate Fellow at the Saïd Business School, University of Oxford from 2008 to 2013, and a founding member of the NUS Teaching Academy (the NUS think-tank on education matters) from 2009 to 2015. Professor Wirtz holds a Ph.D. in services marketing from the London Business School and has worked in the field of services for over 25 years. His research focuses on service marketing and has been published in over 300 academicTable of Contents PART I — UNDERSTANDING SERVICEPRODUCTS, CONSUMERS, AND MARKETS Chapter 1: Introduction to Services Marketing Chapter 2: Consumer Behavior in a Services Context Chapter 3: Positioning Services in Competitive Markets PART II — APPLYING THE 4Ps OF MARKETING TO SERVICES Chapter 4: Developing Service Products and Brands Chapter 5: Distributing Services through Physical and Electronic Channels Chapter 6: Setting Prices and Implementing Revenue Management Chapter 7: Promoting Services and Educating Customers PART III — DESIGNING AND MANAGING THE CUSTOMER INTERFACE Chapter 8: Designing Service Processes Chapter 9: Balancing Demand and Capacity Chapter 10: Crafting the Service Environment Chapter 11: Managing People for Service Advantage PART IV — DEVELOPING CUSTOMER RELATIONSHIPS Chapter 12: Managing Relationships and Building Loyalty Chapter 13: Complaint Handling and Service Recovery PART V — STRIVING FOR SERVICE EXCELLENCE Chapter 14: Improving Service Quality and Productivity Chapter 15: Building a World-Class Service Organization PART VI — CASE STUDIES Case 1 Sullivan Ford Auto World Case 2 Susan Munro, Service Consumer Case 3 Dr. Beckett’s Dental Office Case 4 Uber's Unintended Burdens Case 5 Kiwi Experience Case 6 The Accra Beach Hotel: Block Booking of Capacity during a Peak Period Case 7 Revenue Management at The View Case 8 Aussie Pooch Mobile Case 9 Service Robots in the Frontline: How Will Aarion Bank’s Customers Respond? Case 10 Digital Luxury Services: Tradition versus Innovation in Luxury Fashion Case 11 National Library Board Singapore: Delivering Cost-Effective Service Excellence through Innovation and People Case 12 Red Lobster Case 13 Banyan Tree: Branding the Intangible Case 14 Singapore Airlines: Managing Human Resources for Cost-Effective Service Excellence Case 15 Menton Bank Case 16 Dr. Mahalee Goes to London: Global Client Management Case 17 Platform vs Pipeline Business Models: Are Airbnb and Marriott Right to Move into Each Other’s Turf? Case 18 The Royal Dining Membership Program Dilemma

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Book SynopsisTable of ContentsPart I: INTRODUCTION TO LEADERSHIP. 1. What Does It Mean to Be a Leader? Part II: RESEARCH PERSPECTIVES ON LEADERSHIP. 2. Traits, Behaviors, and Relationships. 3. Contingency Approaches to Leadership. Part III: THE PERSONAL SIDE OF LEADERSHIP. 4. The Leader as an Individual. 5. Leadership Head and Heart. 6. Courage and Moral Leadership. 7. Leadership Vision And Purpose. Part IV: THE LEADER AS A RELATIONSHIP BUILDER. 8. Motivation and Empowerment. 9. Leadership Communication. 10. Leading Teams. 11. Leading Diversity and Inclusion. 12. Leadership Power and Influence. Part V: THE LEADER AS A SOCIAL ARCHITECT. 13. Setting the Stage for Followership. 14. Shaping Culture and Values. 15. Leading Change.

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Book SynopsisTrade Review"A book that provides valuable context for the latest assaults on democracy. . . . A clear and informative history." * Kirkus Reviews *"A compelling and sober-minded assessment of our situation, and I commend it to you for your consideration." -- L. M. Sacasas * The Convivial Society *"In The Paradox of Democracy: Free Speech, Open Media, and Perilous Persuasion, Gershberg and Illing suggest that democracy isn’t really about the rules and institutions that usually leap to mind... Fundamentally, they say, democracy is a culture of free and open communication. And that openness makes it vulnerable to subversion from within." * The Boston Globe *"We are living through an information revolution, but we have not adequately understood how this tsunami reshapes democratic politics. Sean Illing and Zac Gershberg do just that in this very interesting and intriguing book." -- Fareed Zakaria, CNN"The Paradox of Democracy is as provocative as it is unpredictable. It carefully and engagingly expands our understanding of how democracy works—and struggles—in a society where free expression is foundational and where media is undergoing revolutionary and rapid change. It will change how you think." -- Margaret Sullivan, Washington Post"The book gives a sweeping overview of the ways that political leaders can utilize communication and rhetoric in order to gain office or power. Overall, it provides an excellent summary of the ways that communication and democracy can coexist or undermine each other." -- Shana Gadarian, Syracuse University"As free speech advocates strain to reconcile the unparalleled access to information and the expression of ideas made possible by the internet with their undeniable potential for political, psychological, and even physical harm, Gershberg and Illing have come to say that these advocates are pushing a Sisyphean boulder up a mountainside... Though the authors insist that democracy is the best system there is, they clearly doubt, in Benjamin Franklin's words, 'we can keep it.' ... Recommended." * Choice *"The authors’ efforts to help us understand the role that media can play in the potential fate of democracy and democracies are useful and remind us of the dangers present in this fraught political moment." * ProjectMUSE *Table of ContentsIntroduction Chapter 1: The Bias and the Disruption Chapter 2: Mere Rhetoric: From Free Speech to Bread and Circuses Chapter 3: The News-Print Revolution Chapter 4: The Rise of the Public(s): From a Fuller World to Morse's Macrocosm Chapter 5: This Is Fascism Chapter 6: Playing Checkers: An Uneasy Triumph for Liberal Democracy Chapter 7: The Death of Liberal Democracy: Have We Got Fake(d) News for You Chapter 8: Democracy, If We Can Keep It Epilogue Notes Index

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Book SynopsisEveryone faces big questions when it comes to money: questions about saving, investing, and whether you're getting it right with your finances.Unfortunately, many of the answers provided by the financial industry have been based on belief and conjecture rather than data and evidenceuntil now.In Just Keep Buying, hugely popular finance blogger Nick Maggiulli crunches the numbers to answer the biggest questions in personal finance and investing, while providing you with proven ways to build your wealth right away.You will learn why you need to save less than you think; why saving up cash to buy market dips isn't a good idea; how to survive (and thrive) during a market crash; and much more. By following the strategies revealed here, you can act smarter and live richer each and every day. It's time to take the next step in your wealth-building journey. It's time to Just Keep Buying.

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Book SynopsisA challenge to the conventional wisdom surrounding financial risk, providing insight into why easy solutions to control the financial system are doomed to failTrade Review“In The Illusion of Control, [Daníelsson] argues that putting central banks in charge of financial stability is an error because they face ‘a complex, ill-defined policy domain for which there is no clear consensus on either the problem or the objective.’ So, the enterprise is doomed to fail. Separate agencies, with more direct political accountability, are needed for that task.”—Sir Howard Davies, The Guardian“In this thought-provoking book, Jón Daníelsson, professor of finance at the London School of Economics, offers five recommendations. First, ‘the real danger is endogenous risk,’ that is, the risks the system itself creates. Second, models of risk will always miss what matters. Third, remember the objectives of regulation. Fourth, think globally, not locally. Finally, encourage a diverse financial system, not a monoculture.”—Martin Wolf, Financial Times, “Best Books of 2022: Economics”“Daníelsson dives into why financial crises happen. His explanations also lay waste to conventional thinking.”—Mike Berner, The Tycoonist“Jón Daníelsson provides a fascinating synthesis of systemic financial crises, based on theoretical and empirical research.”—George Inderst, IPE“Too little financial regulation or too much of the wrong kind? Whatever your view, Jón Daníelsson’s lively account and richly informed discussion will surely intrigue you and challenge preconceptions.”—Patrick Honohan, former governor, Central Bank of Ireland“Financial regulators should be required to read this book. It shows in sparkling and non-technical language what aspects of risk can, and frequently cannot, be measured. Anyone concerned with portfolio management should read it.”—Charles Goodhart, London School of Economics“Jón Daníelsson makes a compelling case for a fundamental re-think in the approach to risk management taken by both financial services firms and their regulators. Those charged with the management, governance and regulation of risk—either at the level of an entity or an economy—should benefit enormously from Jón ’s alternative framework.”—Lutfey Siddiqi, Risk Management Institute, National University of Singapore“Is international cooperation on regulatory standards stifling good risk taking, leading to bad risk taking? Refreshingly critical, The Illusion of Control is an important contribution to the ongoing mapping of financial risk.”—Yves Mersch, former ECB board member and vice-chair, Single Supervisory Mechanism

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Book Synopsis“The next generation is our future.”Answering the most pressing thirty-five questions of Next Generation members in a short and concise, yet competent way—leading academics, practitioners, and enterprising families come together to empower Next Generation legacies.Masterfully detangling the intricate dynamics of the family, ownership, business, and wealth, the authors share best practices, real-life examples, and critical questions for reflection.Part 1: FamilyDefining family · Managing family dynamics · Dealing with conflicts · Family communication · Preparing generational transitions · Keeping the family unitedPart 2: OwnershipResponsibilities and rights · Preparation of future owners · Dealing with non-active owners · Ownership transfers · Board expectations and roles · Owner networksPart 3: BusinessPreparing business entry · Working with nonfamily executives · Hiring family members · Promoting family members · Letting go of family members · Engaging family business consultantsPart 4: WealthDealing with wealth · Pursuing a vocation outside of the family enterprise · Leaving the family enterprise · Selling the family business · Starting a family office · Pursuing philanthropy and impact investingEnabling Next Generation Legacies is a powerful guide for Next Generation members and their families to ask better questions, make better decisions, live better lives, and build stronger legacies.

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Book SynopsisHigh-profile case studies provide compliance professionals with a deep, holistic understanding of modern-day money laundering to better detect and deter it Money laundering is a serious crime that presents a heightened, yet underrated, global threat. Although often thought of as a victimless crime, money laundering significantly impacts the global financial system, which leads to further crime, corruption, human exploitation, and environmental degradation and causes tremendous human suffering, especially in the most impoverished populations. Recent advances in technology, communications, and globalization mean there are more illicit funds in circulation today than ever before. In order to catch these criminals and expose their underground networks, compliance professionals must learn to navigate an increasingly complex web of criminal activity. In The Flow of Illicit Funds, Ola M. Tucker goes beyond the implementation of anti–money laundering compliance programs offered by most guides and provides professionals with a holistic understanding of the modern money laundering system. Using recent case studies, Tucker explains some of the most common money laundering techniques used by criminals today, describes the key role of the financial system in the disguise and transfer of illicit funds, and offers valuable insight into how financial institutions can protect themselves from being used as conduits for the movement of dirty money. The book concludes by offering suggestions to help compliance professionals better detect and deter money laundering. Through this unique perspective, compliance professionals and students will gain a broader overall understanding of the process of money laundering and the techniques criminals commonly use, including valuable insight into how criminals find legal loopholes and manipulate the financial system.Table of ContentsIntroduction 1. Building a Foundation: Facts, Figures, and Misconceptions about Money Laundering 2. Anonymous: The Role of Shell Companies 3. Gaps in the Supply Chain: The Rise of Trade-Based Money Laundering 4. Pricey Parking for Illicit Funds: Money Laundering through Luxury Real Estate 5. A Dirty Business: Russian Laundromats 6. Over the Border and through the Bank: Money Mules and Cyber Mules 7. The Thriving Market of Modern-Day Slavery: Human Trafficking and Money Laundering 8. Intangible Coins and Blockchains: How Cryptocurrencies Fit into the Laundering Process 9. A More Linear Money Trail: Terrorist Financing 10. How We Got Here: A Historical Overview of Key AML Legislation 11. A Solid Defense: AML Compliance Program Requirements and Standards 12. Final Thoughts: Reflections and Recommendations Selected Bibliography Index About the Author

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