Business, Finance & Law Books

Book SynopsisTo this day, they were, their fans believe, the best band in the world. Critics and sales figures told a similar story. Yet for all their brilliance and adoration their famously energetic live shows routinely interrupted by stage invasions The Smiths were continually plagued by their reticence to play the game, and by the time of 1987's Strangeways Here We Come, they had split. Tony Fletcher's A Light That Never Goes Out part celebration, part paean moves from Manchester in the nineteenth-century to the present day to tell the complete story of The Smiths. The product of extensive research and unprecedented access, it will serve to confirm The Smiths as one of the most important and influential rock groups of all time.Trade Review[A] meticulous biography…This exhaustive, well-researched account brings fresh detail and thought to the party. * The Sunday Times *A finely judged re-telling of a remarkable tale with valuable first-hand accounts of the band’s American adventures, their rapid development into a wonderful live act, plus insights into the spiralling pressures and frictions that faced the individual band members. * Sabotage Times *An exhaustive labour of love that was three years in the writing but which will be lapped up by fans of the band...written with a real sense of love and affection for the group who, though they were only together for a mere five years, tilted the world on its axis to a degree not seen since the heyday of the Beatles and the Stones…Fletcher is excellent when it comes to widening the view to include the cultural and historical factors behind the band's emergence and the city from which they came. * Irish Independent *The story of the Smiths told on the basis of interviews with just about every surviving participant in the Smiths' story. As the story winds on, a chain of no-shows, fits of pique and self-sabotage ... reaches its denouement with an episode from April 1987, just prior to the band's formal break-up. Fletcher is the first writer to have got the full story. Such material highlights the extent to which Fletcher has done his research. * Guardian *Tony Fletcher’s account is a highly enjoyable way of revisiting [the] story. Crucially, he avoids areas well-served by other Smiths tomes and brings sufficient new material to reward even well-read fans…It’s a tale that’s been told before, but in his biography of the Manchester four-piece Tony Fletcher reveals new details and brings new depths to the story of Morrissey, Marr, Rourke, Joyce and the birth of the band. * Mojo *

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Book SynopsisHow to Become a Microcap Millionaire is a ground-breakingly candid and revealing guide to the inner workings of a successful private investor equipping those with determination to confidently achieve financial freedom for the long run.

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Book SynopsisThis authoritative and comprehensive dictionary contains clear, concise definitions of approximately 3,500 key economic terms. Covering all aspects of economics including economic theory and policy, applied microeconomics and macroeconomics, labour economics, public economics and public finance, monetary economics, and environmental economics, this is the essential reference work in this area. The new edition of this dictionary has been updated to include entries on China, India, and South America, to reflect the increase in prominence of these regions in the global economy. There is strong coverage of international trade and many entries on economic organizations and institutions from around the world. Fully revised to keep up to date with this fast-moving field, this new edition expands the coverage to include entries such as austerity measures, General Anti Abuse Rule, propensity score matching, and shadow bank.Entries are supplemented by entry-level web links, which are listed and Trade ReviewConcise definitions are provided, helpful to new students and to anyone slightly fuzzy about exactly what it means (yet not wanting to be bamboozled)... So a useful and value-for-money desk-reference tool for anyone reading intelligent economic commentary or striving to write a convincing essay for a tutor. * Stuart Hannabuss (Independent Reviewer and Researcher, Aberdeen, UK) Reference Reviews, Volume 31, Number 6, 2017 *Table of ContentsPREFACE; DICTIONARY; APPENDICES

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Book SynopsisThe contribution of this short book consists in a rigorous, axiomatic, and formal analysis of producer behavior, consumer behavior, general equilibrium, and the optimality of the market mechanism for resource allocation. "There can be no doubt that it is an important landmark of economic theory."-F.H. Hahn.

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Book SynopsisIn this Very Short Introduction James Fulcher considers what capitalism is, the forms it can take around the world, and its history of crises and long-term development. In this new edition he discusses the fundamental impact of the global financial crises of 2007-8 and what it has meant for capitalism worldwide.Table of Contents1. What is capitalism? ; 2. Where did it come from? ; 3. How did we get here? ; 4. Is capitalism the same everywhere? ; 5. Has capitalism gone global? ; 6. Crisis? What crisis? ; References ; Further reading ; Index

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Book SynopsisEntrepreneurship expert Julia Austin shares battle-tested strategies to help founders and startup joiners build their venture from the ground up in this “masterclass in intentional entrepreneurship” (Jerry Colonna, author of Reboot) So you want to start a company. Or you were crazy enough to join a startup. You had a great idea, you built a prototype, and maybe you even raised some money. Now what? Julia Austin is here to answer that big question. She has both experienced and observed that the differentiator between the startups that succeed and those that fail is operational excellence. A lot of entrepreneurs are great at the idea part but do not anticipate the details required to actually run and scale a new venture. Drawing on Austin’s extensive experience at renowned startups like Akamai, VMware, and DigitalOcean and the hundreds of founders and startups she has educated, coached, and advised, After the Idea is full of time-tested strategies to help founders, investors, and employees navigate the operational challenges of startup ventures, including customer development, scalability, process optimization, team management, and more. This accessible set of techniques is for anyone determined to turn a great idea into a solid success.     

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Book SynopsisA better development and implementation framework for credit risk scorecards Intelligent Credit Scoring presents a business-oriented process for the development and implementation of risk prediction scorecards. The credit scorecard is a powerful tool for measuring the risk of individual borrowers, gauging overall risk exposure and developing analytically driven, risk-adjusted strategies for existing customers. In the past 10 years, hundreds of banks worldwide have brought the process of developing credit scoring models in-house, while credit scores'' have become a frequent topic of conversation in many countries where bureau scores are used broadly. In the United States, the FICO'' and Vantage'' scores continue to be discussed by borrowers hoping to get a better deal from the banks. While knowledge of the statistical processes around building credit scorecards is common, the business context and intelligence that allows you to build better, more robust, and ultimately Table of ContentsAcknowledgments xiii Chapter 1 Introduction 1 Scorecards: General Overview 9 Notes 18 Chapter 2 Scorecard Development: The People and the Process 19 Scorecard Development Roles 21 Intelligent Scorecard Development 31 Scorecard Development and Implementation Process: Overview 31 Notes 34 Chapter 3 Designing the Infrastructure for Scorecard Development 35 Data Gathering and Organization 39 Creation of Modeling Data Sets 41 Data Mining/Scorecard Development 41 Validation/Backtesting 43 Model Implementation 43 Reporting and Analytics 44 Note 44 Chapter 4 Scorecard Development Process, Stage 1: Preliminaries and Planning 45 Create Business Plan 46 Create Project Plan 57 Why “Scorecard” Format? 60 Notes 61 Chapter 5 Managing the Risks of In-House Scorecard Development 63 Human Resource Risk 65 Technology and Knowledge Stagnation Risk 68 Chapter 6 Scorecard Development Process, Stage 2: Data Review and Project Parameters 73 Data Availability and Quality Review 74 Data Gathering for Definition of Project Parameters 77 Defi nition of Project Parameters 78 Segmentation 103 Methodology 116 Review of Implementation Plan 117 Notes 118 Chapter 7 Default Definition under Basel 119 Introduction 120 Default Event 121 Prediction Horizon and Default Rate 124 Validation of Default Rate and Recalibration 126 Application Scoring and Basel II 128 Summary 129 Notes 130 Chapter 8 Scorecard Development Process, Stage 3: Development Database Creation 131 Development Sample Specification 132 Sampling 140 Development Data Collection and Construction 142 Adjusting for Prior Probabilities 144 Notes 148 Chapter 9 Big Data: Emerging Technology for Today’s Credit Analyst 149 The Four V’s of Big Data for Credit Scoring 150 Credit Scoring and the Data Collection Process 158 Credit Scoring in the Era of Big Data 159 Ethical Considerations of Credit Scoring in the Era of Big Data 164 Conclusion 170 Notes 171 Chapter 10 Scorecard Development Process, Stage 4: Scorecard Development 173 Explore Data 175 Missing Values and Outliers 175 Correlation 178 Initial Characteristic Analysis 179 Preliminary Scorecard 200 Reject Inference 215 Final Scorecard Production 236 Choosing a Scorecard 246 Validation 258 Notes 262 Chapter 11 Scorecard Development Process, Stage 5: Scorecard Management Reports 265 Gains Table 267 Characteristic Reports 273 Chapter 12 Scorecard Development Process, Stage 6: Scorecard Implementation 275 Pre-implementation Validation 276 Strategy Development 291 Notes 318 Chapter 13 Validating Generic Vendor Scorecards 319 Introduction 320 Vendor Management Considerations 323 Vendor Model Purpose 326 Model Estimation Methodology 331 Validation Assessment 337 Vendor Model Implementation and Deployment 340 Considerations for Ongoing Monitoring 341 Ongoing Quality Assurance of the Vendor 351 Get Involved 352 Appendix: Key Considerations for Vendor Scorecard Validations 353 Notes 355 Chapter 14 Scorecard Development Process, Stage 7: Post-implementation 359 Scorecard and Portfolio Monitoring Reports 360 Reacting to Changes 377 Review 399 Notes 401 Appendix A: Common Variables Used in Credit Scoring 403 Appendix B: End-to-End Example of Scorecard Creation 411 Bibliography 417 About the Author 425 About the Contributing Authors 427 Index 429

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Book SynopsisTrade Review"[Show Your Work is] timeless; readers can return to it repeatedly throughout life and still glean useful ideas and tips... Anyone starting out (or starting over)...will find upbeat encouragement here." Library Journal Some people are natural self-promoters. For others, it s painfully difficult to put their work out there. In this creatively designed pocket-sized book, Kleon offers the latter group effective strategies that allow them to share their work without leaving their comfort zone . Kleon s advice is sassy and spot-on. Publishers Weekly [The] subtitle could just as easily be, How to Self-promote Without Being a Jerkface. It s an incredibly useful and compulsively readable short book. Fast Company Kleon addresses with equal parts humility, honesty, and humor one of the quintessential questions of the creative life: How do you get discovered ? In some ways, the book is the mirror-image of Kleon s debut rather than encouraging you to steal from others it offers a blueprint to making your work influential enough to be theft-worthy. Brain Pickings A must-read for anyone involved in the creative process. LibraryReads Kleon s powerful advice makes this small-format book not-at-all little. Booklist In this motivating book, packed with smart approaches, ideas and quotes, Kleon teaches you how best to navigate through creative work in the present day... A certain and deserved bestseller. The Bookseller It s not often that I find myself reviewing a book that I can say has already changed my life... At a crucial turn in this fabulous little wallop of a book comes the simple directive, Share something small every day. That something oughtn t be your Instagrammed latte or a selfie, but something useful or interesting about your work. Put enough somethings out there, and a lone artist or entrepreneur can soon be a productive part of a creative community. BookPage "

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Book SynopsisNavigate M&A accounting arbitrations with insider perspective M&A Disputes takes you inside the dispute resolution process to help you put together the many moving parts necessary to obtain a successful outcome.Table of ContentsPreface xi Acknowledgments xv About the Authors xvii PART ONE The M&A Dispute Framework 1 CHAPTER 1 Introduction to M&A Disputes 3 CHAPTER 2 The Post-Closing Adjustment and Dispute Process 14 CHAPTER 3 Post-Closing Net Working Capital Adjustments 26 PART TWO Core Concepts and Issues 41 CHAPTER 4 The Nature of GAAP 43 CHAPTER 5 Past Practices in Accordance with GAAP 54 CHAPTER 6 Target Net Working Capital 81 CHAPTER 7 Transaction-Specific Adjustments 92 CHAPTER 8 Audited Financial Statements and Auditing Concepts 106 CHAPTER 9 Subsequent Events, New Positions, and New Information 117 PART THREE The Accounting Arbitration 133 CHAPTER 10 Mitigation of Post-Closing Purchase Price Disputes 135 CHAPTER 11 Selection and Retention of an Accounting Arbitrator 148 CHAPTER 12 The Parties’ Initial Submissions 158 CHAPTER 13 Further Submissions, Proceedings, and Considerations 175 CHAPTER 14 The Arbitration Award 188 PART FOUR The Disputed Items 203 CHAPTER 15 Overview of Disputed Items 205 CHAPTER 16 Inventory 221 CHAPTER 17 Accounts Receivable 247 CHAPTER 18 Contingent Liabilities 267 CHAPTER 19 Revenue Recognition and Expense Accruals 278 PART FIVE Other Topics 289 CHAPTER 20 Governing Agreements and Contractual Choices 291 CHAPTER 21 Interaction with Indemnification Provisions 306 CHAPTER 22 Other Mechanisms, Earn-Outs, and Locked Boxes 317 CHAPTER 23 International Considerations 337 Index 347

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Book SynopsisA visual guide to market trading using intermarket analysis and exchange-traded funds With global markets and asset classes growing even more interconnected, intermarket analysisthe analysis of related asset classes or financial markets to determine their strengths and weaknesseshas become an essential part of any trader''s due diligence. In Trading with Intermarket Analysis, John J. Murphy, former technical analyst for CNBC, lays out the technical and intermarket tools needed to understand global markets and illustrates how they help traders profit in volatile climates using exchange-traded funds. Armed with a knowledge of how economic forces impact various markets and financial sectors, investors and traders can profit by exploiting opportunities in markets about to rise and avoiding those poised to fall. Trading with Intermarket Analysis provides advice on trend following, chart patterns, moving averages, oscillators, spotting tops and bottoms, using Table of ContentsAcknowledgments ix Introduction xi Part I The Old Normal 1 Chapter 1 Intermarket Analysis: The Study of Relationships 3 Chapter 2 Review of the Old Normal 15 Chapter 3 The 1997–1998 Asian Currency Crisis 25 Part II The 2000 and 2007 Tops 35 Chapter 4 Intermarket Events Surrounding the 2000 Top 37 Chapter 5 The 2002 Falling Dollar Boosts Commodities 47 Chapter 6 Asset Allocation Rotations Leading to the 2007 Top 59 Chapter 7 Visual Analysis of the 2007 Market Top 73 Part III The Business Cycle and ETFs 89 Chapter 8 Intermarket Analysis and the Business Cycle 91 Chapter 9 The Impact of the Business Cycle on Market Sectors 105 Chapter 10 Exchange-Traded Funds 123 Part IV The New Normal 129 Chapter 11 The Dollar and Commodities Trend in Opposite Directions 131 Chapter 12 Stocks and Commodities Become Highly Correlated 145 Chapter 13 Stocks and the Dollar 161 Chapter 14 The Link between Bonds and Stocks 179 Chapter 15 The Link between Bonds and Commodities 197 Conclusion: It’s All about Relationships 215 About the Author 227 Index 229

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Book SynopsisUnlock explosive growth potential with the true model of modern leadership Thoughtfully Ruthless lays out the secret to rapid business growth by showing you how to magically invent more time, catapult your energy, and boost the productivity of your resources.Table of ContentsForeword xi Preface xiii Acknowledgments xv Part I Why You Need to Be Thoughtfully Ruthless 1 Chapter 1 Thoughtful and Ruthless 3 The Trigger Points for Thoughtfully Ruthless 3 Who Is Thoughtful? Who Is Ruthless? 5 Can You Name One? 6 Your Time, Energy, and Resources 7 How Thoughtfully Ruthless Are You? 15 Chapter 2 The Cost of Doing Nothing 19 The Cost of Delay 20 The Downward Spiral of Gloom 21 The Thoughtfully Ruthless Success Loop 25 Chapter 3 Your Selfish Charter 29 Your Sensibly Selfish Charter 32 Wishful Thinking Works 35 Chapter 4 Become Brilliant at Demonstrating Your Brilliance 39 Assessing Your Brilliance and How Brilliantly You Demonstrate It 40 Why Appearance Trumps Reality Every Time 42 How to Transform from Being Humble to Shameless 48 Your Action 50 Part II Thoughtfully Ruthless with Your Time 53 Chapter 5 The Power of No 55 The Powerful Post-It 56 The Immediacy Effect 57 How to Be Productively Unproductive 60 How to Control Input Overload 61 Your Lost Discipline List 63 Thirty Ways to Say No 64 Chapter 6 SHUSH!: How to Create Silence, Space, and Time 67 Your Daily Silence 67 The Gift of Time 70 In-box in Control 73 Calendar Chaos 77 Meaningful Meetings 79 The Thoughtfully Ruthless Deadline Tracker 84 Part III Thoughtfully Ruthless with Your Energy 89 Chapter 7 Becoming Imperturbable 91 How to Stop the Worry Trifecta 91 Rapid Thought to Action 95 How Imperturbable Are You? 96 Managing the Energy Leaks 98 Your Accelerators and Decelerators 100 Accelerating by Improving Your Sleep, Nutrition, and Exercise 100 Chapter 8 Divorce Your Friends and Network 109 The Greenhouse Effect 110 Put Your Social Life on Autopilot 113 An Enviable Inner Circle of Advisors 115 Internal and External Connections 116 Communities 116 Perfecting Your Team’s Connections 117 Surrounding Yourself with Believers 117 Chapter 9 Creating a Leapfrog Organization 119 Your Five-Year Leap 119 The Intentional Annoyance Phase 124 Building an Exemplary Board 127 Leaving Your Legacy 132 Chapter 10 The Thoughtfully Ruthless Team 135 Steps for Galvanizing Your Team 138 The Characteristics of a Galvanized Team 142 Do You Tolerate Mediocrity? 149 Chapter 11 Amazon versus Microsoft 155 Assessing Your Culture 160 Can You Take the Heat? 167 Reward the Results You Want 169 Unleashing Innovation 170 Using the Cultural Continuum 171 The Express Lane to Culture Change 172 Chapter 12 Mind the Gap 173 Evaporating Excuses 173 Prepare for Abrupt U-turns 175 Change Your View, Change Your Habits 176 Listen to Who You Listen to 177 Evidence, Patterns, and Observed Behavior 177 Practice Altitude Adjustment 179 Make Unpopular and High-Risk Decisions 179 Appendix 185 Ninety-Nine Ways to Be Thoughtfully Ruthless with Your Time 185 Ninety-Nine Ways to Be Thoughtfully Ruthless with Your Energy 190 Ninety-Nine Ways to Be Thoughtfully Ruthless with Your Resources 194 About the Author 201 Index 203

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Book SynopsisGet a handle on disruption, innovation and opportunity in investment technology The digital evolution is enabling the creation of sophisticated software solutions that make money management more accessible, affordable and eponymous. Full automation is attractive to investors at an early stage of wealth accumulation, but hybrid models are of interest to investors who control larger amounts of wealth, particularly those who have enough wealth to be able to efficiently diversify their holdings. Investors can now outperform their benchmarks more easily using the latest tech tools. The WEALTHTECH Book is the only comprehensive guide of its kind to the disruption, innovation and opportunity in technology in the investment management sector. It is an invaluable source of information for entrepreneurs, innovators, investors, insurers, analysts and consultants working in or interested in investing in this space. Explains how the wealth management sector isTable of ContentsPreface viii About the Editors xi Acknowledgements xiii 1. Introduction The Augmented Investment Management Industry 7 FinTech Disruption Across the Wealth Management Value Chain – Will FinTech Dominate the Wealth Management Model of the Future or is there Still a Place for Traditional Wealth Managers? 11 Embracing Emerging Technology 16 WealthTech – Business as Unusual 19 Welcoming an Artificial Intelligence Robot as a Colleague 23 Essential Digitization in Wealth Management 28 Becoming Millennial-Minded is Key for WealthTech 31 “To Infinity and Beyond!” – Building WealthTech Applications has Never Been Easier 34 2. Digitizing Client Advisory and Robo-Advisors Ten Reasons Why Digital Wealth Management Will Become a Worldwide Market Standard 42 What Do Wealthy Clients Think About Digital Wealth Management? 45 Challenges of Digitizing Wealth Management Advisory 50 The Hybrid Advice Model 53 No “One Size Fits All” – Personalized Client Service and Social Selling in Wealth Management 57 How to Give “Sleep-Tight” Robo-Advice 62 How Gamification Can Attract Consumers to Sign Up 65 The Counter-intuitive Reality of Robo-Advice Demographics 68 How Emerging Technologies Will Change Emerging Markets – Welcome Robo-Advisor X.0! 71 Presentation Technology – Enriching the Client Experience in a Physical and Virtual World 74 Digital Super Powers – The Role of Artificial Intelligence in Wealth Management 77 Using Artificial Intelligence in Wealth Management 80 Digital Asset Management in 2020 – Seven Theses 83 Making Digital Advice Personal is as Important as Making Personal Advice Digital 86 3. Digitizing Wealth Management Operations Digital Business Model for Wealth Management Operations as Matchmaker of Generations 94 How a Digital Architecture Can Lead to Tangible Business Results 97 The Personalization Pillar 101 Digitizing Wealth Management 105 Survival of the Fittest – Cyber Resilience 108 4. Digital Platforms, Products and Ecosystems Wealth Management-as-a-Platform – The New Business Architecture with PSD2 116 Wealth Management – Preparing for a Digital Revolution 120 How to Digitalize Wealth Management at Banks 123 Key Success Factors in Gaining Market Share and Scale in Alternative Lending 127 Personal Financial Intelligence – AI and the Future of Money Management 132 Financial Forecasting and Portfolio Optimization in the 21st Century 135 AI-Powered Wealth Management Products and Investment Vehicles 138 Wealth Managers Can Deliver Effective Client Outcomes with a Data-Driven Investment Process 142 The Business Case for Gender Equality 147 Fiduciary Robo-Selection is Possible in a New Fund Order 151 5. Blockchain Applications in Asset and Wealth Management Cryptocurrencies and Blockchain 158 How Blockchain Drives Innovation in Asset Management 162 Use Cases and Monetization Challenges of Blockchain Applications in Wealth Management 166 Blockchain as a Backbone to Asset and Wealth Creation 170 Dreaming of a Ledger-Free, Globally Connected Wealth Management Industry 173 Trust Arbitrage and the Future of the Wealth Manager – How Blockchain Innovations Can Crack the Code 177 Investment and Issuance Distributed in Blockchain 181 6. Founders’ Success Stories Launching MeDirect Bank as a Challenger Bank 190 Empowering Women Financially – The Why and the How 194 Why I Left Goldman Sachs for FinTech 197 Moneymeets.com – Germany’s Leading Personal Finance Management Portal 199 The 100 Trillion Dollar Market Failure 203 7. Enterprise Innovation Just Do It! Using the Buzz Around Innovation to Empower Banks and Asset Managers 210 Leveraging Corporate Innovation by Opening Banks to External Ecosystems 213 Wealth Management is Dead, Long Live Wealth Management 216 8. Global Overview of WealthTech Is the Future of WealthTech Already in China? 224 WealthTech in Latin America 227 Challenges in the Japanese Wealth Management Market – Digital Issuance and Distribution of Japanese Real-Estate Securitized Products 231 How to Unlock WealthTech in Turkey 234 9. What is the Future of WealthTech? The Networked Client 244 The Investment Managers of the Future are Going to be Millennials 247 Empowering Asset Owners and the Buy Side 251 An Industry Driven by Digital, Data and Artificial Intelligence 254 WealthTech – Taking Private Banking and Wealth Management Digital 257 The Wealth Management Canvas – A Framework for Designing the WealthTech Firm of the Future 260 The Ingredients of IKEA’s Approach for a Starry Wealth Management – Choose to Change the Competitive Arena in a Mature Sector 264 FinTech and the Wealth Management Challenge 267 Cognitive Decision-Making with “Insights-as-a-Service” 271 More Banking for Less Money 273 How AI Will Cause Robo-Advice to Completely Outperform Human Advice 275 Security in the Future of WealthTech 279 How China is Shaping WealthTech and the Future of Financial Services 282 From the Technological to the Financial Singularity – A Journey Without Return to the Future of Finance 285 Welcoming the 2058 Class of the “Galactic Academy of Wealth Management” 289 List of Contributors 292 Index 309

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Book SynopsisAdopt the investment strategy that built Warren Buffett's fortune Invest Like a Guru provides an invaluable resource for high-quality-focused value investing, with expert insight and practical tools for implementation. Written by the man behind GuruFocus.Table of ContentsAcknowledgments ix Introduction xi Chapter 1 The Gurus 1 Chapter 2 Deep-Value Investing and Its Inherent Problems 24 Chapter 3 Buy Only Good Companies! 38 Chapter 4 Again, Buy Only Good Companies— and Know Where to Find Them 62 Chapter 5 Buy Good Companies at Fair Prices 80 Chapter 6 Buy Good Companies: The Checklist 101 Chapter 7 Failures, Errors, and Value Traps 115 Chapter 8 Passive Portfolios, Cash Level, and Performance 132 Chapter 9 How to Evaluate Companies 142 Chapter 10 Market Cycles and Valuations 168 Epilogue 181 Notes 183 About the Author 190 Index 191

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Book SynopsisThe essential companion to the book that revolutionized entrepreneurship Disciplined Entrepreneurship Workbook provides a practical manual for working the 24-step framework presented in Disciplined Entrepreneurship.Table of ContentsPreface xiii Introducing the Disciplined Entrepreneurship Canvas xv What Is the Disciplined Entrepreneurship Canvas, and Why Is It Important? How to Approach the Disciplined Entrepreneurship Canvas Example of Using the Disciplined Entrepreneurship Canvas with Feedback Step 0 How Do I Get Started? Should I? 1 Your Passion Your Team Coming Up with an Idea or a Technology Hybrid Idea: Mix of Market Pull and Technology Push Step 1 Market Segmentation 11 What Is Step 1, Market Segmentation? Why Do We Do This Step, and Why Do We Do It Now? Process Guide Bonus Topic A Practical Guide to Primary Market Research 23 What Is Primary Market Research? Worksheets Step 2 Select a Beachhead Market 39 What Is Step 2, Select a Beachhead Market? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Decision for Team to Sign Off on the Beachhead Market Step 3 Build an End User Profile for the Beachhead Market 47 What Is Step 3, Build an End User Profile for the Beachhead Market? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheet Step 4 Estimate the Total Addressable Market (TAM) for the Beachhead Market 53 What Is Step 4, Estimate the Total Addressable Market (TAM) for the Beachhead Market? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Advanced Topics: Bottom‐Up TAM Analysis Step 5 Profile the Persona for the Beachhead Market 65 What Is Step 5, Profile the Persona for the Beachhead Market? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Advanced Topic: Persona Profiles for Multisided End User Market Step 6 Full Life Cycle Use Case 79 What Is Step 6, Full Life Cycle Use Case? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Step 7 High-Level Product Specification 87 What Is Step 7, High-Level Product Specification? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Advanced Topic: High-Level Product Brochure Step 8 Quantify the Value Proposition 95 What Is Step 8, Quantify the Value Proposition? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Step 9 Identify Your Next 10 Customers 101 What Is Step 9, Identify Your Next 10 Customers? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Step 10 Define Your Core 113 What Is Step 10, Define Your Core? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercise to Understand Concept Worksheet Step 11 Chart Your Competitive Position 119 What Is Step 11, Chart Your Competitive Position? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercise to Understand Concept Worksheet Step 12 Determine the Customer’s Decision-Making Unit (DMU) 125 What Is Step 12, Determine the Customer’s Decision-Making Unit (DMU)? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheet Step 13 Map the Process to Acquire a Paying Customer 131 What Is Step 13, Map the Process to Acquire a Paying Customer? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Bonus Topic Windows of Opportunity and Triggers 143 What Are Windows of Opportunities and Triggers? Why Are They Important and Why Now? Process Guide General Exercises to Understand Concept Worksheet Step 14 Estimate the Total Addressable Market (TAM) Size for Follow-on Markets 153 What Is Step 14, Estimate the Total Addressable Market (TAM) Size for Follow-on Markets? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheet Step 15 Design a Business Model 161 What Is Step 15, Design a Business Model? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheet Step 16 Set Your Pricing Framework 169 What Is Step 16, Set Your Pricing Framework? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheet Step 17 Estimate the Lifetime Value (LTV) of an Acquired Customer 175 What Is Step 17, Estimate the Lifetime Value of an Acquired Customer? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheet Step 18 Map the Sales Process to Acquire a Customer 181 What Is Step 18, Map the Sales Process to Acquire a Customer? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Example Step 19 Estimate the Cost of Customer Acquisition (COCA) 199 What Is Step 19, Estimate the Cost of Customer Acquisition (COCA)? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Step 20 Identify Key Assumptions 209 What Is Step 20, Identify Key Assumptions? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheet Step 21 Test Key Assumptions 215 What Is Step 21, Test Key Assumptions? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercise to Understand Concept Worksheet Step 22 Define the Minimum Viable Business Product (MVBP) 221 What Is Step 22, Define the Minimum Viable Business Product (MVBP)? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercise to Understand Concept Worksheet Step 23 Show That “The Dogs Will Eat the Dog Food” 225 What Is Step 23, Show That “The Dogs Will Eat the Dog Food”? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercise to Understand Concept Worksheet Step 24 Develop a Product Plan 231 What Is Step 24, Develop a Product Plan? Why Do We Do This Step, and Why Do We Do It Now? Process Guide General Exercises to Understand Concept Worksheets Beyond the 24 Steps 241 What Is Missing in the 24 Steps? Worksheet Exercise Answers 245 Index 253

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Book SynopsisTable of ContentsForeword xix Introduction xxiii Chapter 1 What Makes Great Client Service? 1 Part One How To Be Great With Clients Chapter 2 Account Management’s Role 9 Chapter 3 Achieving the Next Level 13 Chapter 4 Transforming a Career into a Calling 15 Part Two Winning New Business For Your Agency Chapter 5 New Business: What It Is, Why It Is Important, and Why You Should Give a Damn 19 Chapter 6 How to Contribute Before, During, and After Pitch Day 25 Chapter 7 Getting to Yes 41 Part Three Beginning A Client Relationship Chapter 8 In a High Tech World, Be Low Tech 47 Chapter 9 What Success Looks Like 51 Chapter 10 Always Manage Client Expectations from the Outset 53 Chapter 11 Be Multilingual 57 Chapter 12 Live the Client’s Brand 59 Chapter 13 Ask, “What Do My Colleagues Need to Create Great Advertising?” Then Deliver It 61 Part Four How To … Chapter 14 Run a Meeting 65 Chapter 15 Brief a Colleague 71 Chapter 16 Write a Conference Report 73 Chapter 17 Perfect the Perfect Scope of Work 77 Chapter 18 Craft That Schedule You Need to Create 89 Chapter 19 Build a Better Budget 93 Chapter 20 Draft a Letter of Proposal 101 Chapter 21 Create a PowerPoint Presentation 111 Part Five Formulating the Brief That Drives Great Creative Chapter 22 Take the Word Brief Seriously 119 Chapter 23 What Makes a Brilliant Brief? 125 Chapter 24 In Writing the Brief, Provide the Client’s Perspective 133 Chapter 25 Know When to Look It Up; Know When to Make It Up 139 Part Six Establishing Trust With Clients Chapter 26 Great Work Wins Business; a Great Relationship Keeps It 143 Chapter 27 Client Presentations Are as Important as New Business Presentations 145 Chapter 28 Always Ask, “Does This Advertising Pass the ‘So What’ Test?” 149 Chapter 29 Don’t Fall in Love with Good Work; Don’t Fall for Bad Work 151 Chapter 30 Choice Is Good 155 Chapter 31 Fight About the Work with Colleagues; Fight for It with Clients 157 Chapter 32 Do Not Sell 161 Chapter 33 Bring Your Clients into the Process Early and Often 163 Chapter 34 Respect What It Takes to Do Great Creative 165 Chapter 35 Credit Is for Creative Directors 169 Chapter 36 We Are Smarter Together Than We Are Alone 171 Chapter 37 Judgment Overrides Any Rule 173 Chapter 38 Ideas Are the Currency We Trade in 175 Part Seven Building Long-Term Client Relationships Chapter 39 Make No Commitment without Consultation 193 Chapter 40 Take on the Coloration of Your Clients; Do Not Compromise Your Character 197 Chapter 41 Never Forget It’s a Business 199 Chapter 42 Once a Client, Always a Client 201 Chapter 43 Going Rogue 203 Part Eight How To Deal With Unhappy Clients Chapter 44 Always Think Endgame 207 Chapter 45 No Surprises about Money or Time 209 Chapter 46 Deal with Problems Head-On 211 Chapter 47 If Things Go Wrong, Take the Blame 213 Chapter 48 What Happens When I Screw Up? 215 Chapter 49 Getting Fired 219 Part Nine Regaining Client Trust Chapter 50 How Happy Clients Help You Gain New Ones 223 Chapter 51 Five Client Challenges to Agencies 225 Chapter 52 Five Client Service Principles to Believe In 233 Acknowledgments: Remember To Say “Thank You” 243 Postscript 245 A Bunch of Books to Make You Better At What You Do 249 About The Author 253 Index 255

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Book SynopsisThis new edition of the all in one' textbook for the postgraduate study of valuation on real estate courses retains its focus on the valuation and appraisal of commercial and industrial property across investment, development and occupier markets.Table of ContentsPreface xiii Acknowledgements xv PART A PROPERTY VALUE AND PROPERTY VALUATION 1 1 Microeconomic Concepts 3 1.1 Supply and demand, markets and equilibrium price determination 3 1.2 The property market and price determination 6 1.2.1 Rent for land 6 1.2.2 Land use rents 8 1.2.3 Land use intensity 12 1.3 Location and land use 14 1.4 The economics of property development 22 1.4.1 Type and density of property development 22 1.4.2 The timing of redevelopment 25 Notes 28 References 29 2 Macroeconomic Considerations 31 2.1 The commercial property market 31 2.2 Property occupation 33 2.3 Property investment 34 2.4 Property development 43 2.5 Property and the wider economy 44 References 48 3 What is Property Valuation 49 3.1 Introduction 49 3.2 The need for valuations 50 3.2.1 Types of property to be valued 52 3.2.2 Bases of value 57 3.3 Determinants of value 60 3.3.1 Property-specific factors 60 3.3.2 Market-related factors 66 3.4 Valuation procedures 69 3.4.1 Terms of engagement 71 3.4.2 Inspections and investigations 71 3.4.3 Valuation report 73 3.5 Measurement 73 Appendix – Inspection checklist 76 Notes 81 References 81 4 Valuation Mathematics 83 4.1 Introduction 83 4.2 The time value of money 84 4.2.1 Single period investments 85 4.2.2 Multi-period investments 86 4.2.3 Tax 93 4.3 Yields and rates of return 94 4.3.1 Yields 95 4.3.2 Rates of return 96 4.3.3 Yields and rates of return 98 References 99 PART B VALUATION METHODS 101 5 Comparison Method 103 5.1 Introduction 103 5.2 Sources of data 104 5.3 Comparison metrics 106 5.3.1 Relative value of retail ground floor ‘zones’ 107 5.4 Comparison adjustment 110 References 114 6 Investment Method 115 6.1 Introduction 115 6.2 All-risks yield (ARY) methods 117 6.2.1 Valuation of rack-rented freehold property investments 117 6.2.2 Valuation of reversionary freehold property investments 119 6.2.3 Valuation of leasehold property investments 127 6.2.4 Example: ARY Investment method 134 6.3 Discounted cash-flow (DCF) methods 135 6.3.1 A discounted cash-flow valuation model 136 6.3.2 Applying the DCF valuation model 142 Notes 157 References 157 Further reading 158 7 Profits Method 161 7.1 Introduction 161 7.2 Method 162 7.3 Example of a profits method valuation 166 7.4 Summary 169 Notes 170 References 170 8 Replacement Cost Method 171 8.1 Introduction 171 8.2 Method 172 8.3 Application 178 8.3.1 Valuation of an owner-occupied property for accounts purposes 178 8.3.2 Valuation for insurance purposes 178 8.4 Issues 178 8.4.1 Definitional problems 179 8.4.2 Methodological problems 181 8.5 Summary 184 Notes 185 References 186 9 Residual Method 187 9.1 Introduction 187 9.2 Conventional residual land valuation 188 9.3 Problems with the residual method 199 9.4 Cash-flow residual model 202 References 206 10 Automated Valuation Models and Computer-Assisted Mass Appraisal 207 10.1 Introduction 207 10.2 Method 207 10.2.1 Simple linear regression (dependence of one metric variable on another) 208 10.2.2 Multiple linear regression (dependence of one variable on two or more variables) 211 10.3 Example 215 10.3.1 Data 215 10.3.2 Descriptive statistics 216 10.3.3 Simple linear regression 216 10.3.4 Multiple linear regression 220 10.4 Multiple regression analysis: Research and applications 226 10.4.1 Computer-assisted mass appraisal 228 10.4.2 Automated valuation models 229 10.5 Advantages and disadvantages of regression-based valuation 230 Notes 231 References 231 PART C VALUATION APPLICATIONS 233 11 Lease Pricing 235 11.1 Introduction 235 11.2 Lease incentives 236 11.2.1 Rent-free periods 237 11.2.2 Capital contributions 241 11.2.3 Premiums and reverse premiums 242 11.3 Alternative lease arrangements 246 11.3.1 Stepped rents 246 11.3.2 Turnover rents 247 11.3.3 Short leases and leases with break options 249 11.4 Valuations at rent review, lease renewal and lease end 252 11.4.1 Rent reviews 252 11.4.2 Surrender and renewal of leases 253 11.4.3 Compensation for disturbance and improvements 255 11.4.4 Example 1 256 11.4.5 Example 2 259 Notes 262 References 263 12 Valuations for Financial Statements and for Secured Lending Purposes 264 12.1 Valuing property for financial statements 264 12.1.1 Financial reporting standards and valuation bases 265 12.2 Methods of valuing property assets for financial reporting purposes 272 12.2.1 Example valuations 274 12.3 Valuations for lending purposes where the loan is secured against commercial property 279 12.3.1 Example 281 Notes 285 References 286 13 Valuations for Taxation Purposes 287 13.1 Capital gains tax and corporation tax 287 13.1.1 Grant of a long lease out of a freehold or long leasehold interest 294 13.1.2 Grant of a short lease out of a freehold or long leasehold interest 295 13.1.3 Grant of a short lease out of a short leasehold interest 296 13.2 Inheritance tax 297 13.3 Business rates 299 13.3.1 Rental comparison 302 13.3.2 Profits method 303 13.3.3 Contractor’s method 304 Note 306 References 306 14 Valuations for Compulsory Purchase and Compensation 307 14.1 Compensation for land taken (compulsorily acquired) 308 14.2 Compensation for severance and injurious affection 311 14.2.1 Compensation where part of an owner’s land is acquired 311 14.2.2 Compensation where no land is taken 314 14.3 Disturbance compensation 315 14.3.1 Case study 316 14.4 Planning compensation 317 14.4.1 Revocation, modification and discontinuance orders 318 14.4.2 Purchase notices and blight notices 318 14.5 A note on CGT and compensation for compulsory acquisition 319 Notes 320 References 321 15 Specialist Valuations 322 15.1 Operational entities or ‘trade-related’ properties 322 15.1.1 Hotels, guest houses, bed & breakfast and self-catering accommodation 322 15.1.2 Restaurants, public houses and nightclubs 324 15.1.3 Care homes 328 15.1.4 Petrol filling stations 330 15.1.5 Student accommodation 331 15.1.6 Serviced offices 332 15.1.7 Data centres 335 15.2 Valuation of contaminated land 335 15.3 Synergistic value 339 15.3.1 Physical merger 339 15.3.2 Legal merger 339 15.4 Special Purpose Valuations 340 15.4.1 Charitable Valuations 340 15.4.2 Local authority disposals of land for less than best consideration 341 Notes 341 References 342 16 Investment Valuations – Further Considerations 343 16.1 Short leases and leases with break clauses 343 16.2 Over-rented property investments 346 16.3 Valuation accuracy, variance and uncertainty 349 16.3.1 Valuation accuracy 349 16.3.2 Valuation variance 350 16.3.3 Valuation uncertainty 352 16.3.4 Sensitivity analysis 353 16.3.5 Scenario testing and discrete probability modelling 356 16.3.6 Continuous probability modelling and simulation 359 16.3.7 Arbitrage (tenant yield approach) 363 Notes 368 References 369 PART D APPRAISAL 371 17 Investment Appraisal 373 17.1 Introduction 373 17.2 Appraisal information and assumptions 375 17.2.1 Rent and rental growth 375 17.2.2 Target rate of return 377 17.2.3 Holding period 380 17.2.4 Exit value 381 17.3 Appraisal methodology 381 17.3.1 Payback method 381 17.3.2 Yield 382 17.3.3 DCF methods of investment appraisal 383 17.3.4 Example 393 17.4 Risk analysis in property investment appraisal 395 17.5 Financing property investment 398 Notes 401 References 401 18 Development Appraisal 403 18.1 Introduction 403 18.2 Conventional residual profit appraisal 403 18.2.1 Profit as a percentage of cost 405 18.2.2 Development yield 406 18.2.3 Criticisms 406 18.3 Cash-flow profit appraisal 408 18.3.1 Criticisms 412 18.4 Development risk 413 18.4.1 Risk analysis 414 18.4.2 Risk management 427 18.5 Development finance 429 18.5.1 Borrowers of development finance 429 18.5.2 Type of finance 430 18.5.3 Sources of development finance 431 18.5.4 Duration of funding 432 18.5.5 Typical development finance structures 433 18.5.6 Gearing 439 18.5.7 Risk management in property financing 439 18.5.8 Finance accounting 441 18.5.9 Sales revenue 444 Notes 452 References 453 Glossary 454 Index 460

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Book SynopsisTransform your organization into a dynamic catalyst for success Accelerating Performance is not just another warm and fuzzy change management book it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more.Table of ContentsForeword xi Acknowledgments xv About the Authors xvii Introduction 1 SECTION I MOVE FAST OR DIE FASTER 5 CHAPTER 1 The Soft Stuff Really Is the Hard Stuff 7 CHAPTER 2 How to Increase Your METAbolic Rate 17 CHAPTER 3 A Learning Laboratory 31 CHAPTER 4 Our Journey to META 41 CHAPTER 5 What’s Your Current Pace?: A Diagnostic 55 SECTION II THE ACCELERATION IMPERATIVE 63 CHAPTER 6 Accelerating Strategy: Less Plan, More Planning 65 CHAPTER 7 Accelerating Organizations: Turning Drag into Drive 85 CHAPTER 8 Accelerating Teams: Capability Equals Ability Minus Ego 123 CHAPTER 9 Accelerating Leaders: The Leader Sets the Pace 149 SECTION III HOW TO START 165 CHAPTER 10 Finding the Right Recipe 167 CHAPTER 11 The ABC of Behavior Change 181 CHAPTER 12 Change the People or Change the People 199 CHAPTER 13 The Board as Catalyst 211 SECTION IV THE FOUR KEY SKILLS 223 CHAPTER 14 Ripple Intelligence: Join the Dots 225 CHAPTER 15 Resource Fluidity: Match Resources to Opportunities 237 CHAPTER 16 Dissolving Paradox: Reframe the Issue 249 CHAPTER 17 Liquid Leadership: Connect Beyond Hierarchy 263 CHAPTER 18 Conclusion: It’s More than a Program 273 Research Appendix 291 Index 317

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Book SynopsisA comprehensive collection of the field''s most provocative, influential new work Business Forecasting compiles some of the field''s important and influential literature into a single, comprehensive reference for forecast modeling and process improvement. It is packed with provocative ideas from forecasting researchers and practitioners, on topics including accuracy metrics, benchmarking, modeling of problem data, and overcoming dysfunctional behaviors. Its coverage includes often-overlooked issues at the forefront of research, such as uncertainty, randomness, and forecastability, as well as emerging areas like data mining for forecasting. The articles present critical analysis of current practices and consideration of new ideas. With a mix of formal, rigorous pieces and brief introductory chapters, the book provides practitioners with a comprehensive examination of the current state of the business forecasting field. Forecasting performance is ultimately limitedTable of ContentsForeword xv Preface xix Chapter 1 Fundamental Considerations in Business Forecasting 1 1.1 Getting Real about Uncertainty (Paul Goodwin) 3 1.2 What Demand Planners Can Learn from the Stock Market (Charles K. Re Corr) 9 1.3 Toward a More Precise Defi nition of Forecastability (John Boylan) 14 1.4 Forecastability: A New Method for Benchmarking and Driving Improvement (Sean Schubert) 22 1.5 Forecast Errors and Their Avoidability (Steve Morlidge) 36 1.6 The Perils of Benchmarking (Michael Gilliland) 46 1.7 Can We Obtain Valid Benchmarks from Published Surveys of Forecast Accuracy? (Stephan Kolassa) 48 1.8 Defi ning “Demand” for Demand Forecasting (Michael Gilliland) 60 1.9 Using Forecasting to Steer the Business: Six Principles (Steve Morlidge) 67 1.10 The Beauty of Forecasting (David Orrell) 76 Chapter 2 Methods of Statistical Forecasting 81 2.1 Confessions of a Pragmatic Forecaster (Chris Chatfi eld) 82 2.2 New Evidence on the Value of Combining Forecasts (Paul Goodwin) 92 2.3 How to Forecast Data Containing Outliers (Eric Stellwagen) 95 2.4 Selecting Your Statistical Forecasting Level (Eric Stellwagen) 98 2.5 When Is a Flat-line Forecast Appropriate? (Eric Stellwagen) 102 2.6 Forecasting by Time Compression (Udo Sglavo) 104 2.7 Data Mining for Forecasting: An Introduction (Chip Wells and Tim Rey) 112 2.8 Process and Methods for Data Mining for Forecasting (Chip Wells and Tim Rey) 120 2.9 Worst-Case Scenarios in Forecasting: How Bad Can Things Get? (Roy Batchelor) 126 2.10 Good Patterns, Bad Patterns (Roy Batchelor) 135 Chapter 3 Forecasting Performance Evaluation and Reporting 143 3.1 Dos and Don’ts of Forecast Accuracy Measurement: A Tutorial (Len Tashman) 144 3.2 How to Track Forecast Accuracy to Guide Forecast Process Improvement (Jim Hoover) 160 3.3 A “Softer” Approach to the Measurement of Forecast Accuracy (John Boylan) 170 3.4 Measuring Forecast Accuracy (Rob Hyndman) 177 3.5 Should We Defi ne Forecast Error as e = F − A or e = A − F? (Kesten Green and Len Tashman) 184 3.6 Percentage Error: What Denominator? (Kesten Green and Len Tashman) 188 3.7 Percentage Errors Can Ruin Your Day (Stephan Kolassa and Roland Martin) 195 3.8 Another Look at Forecast-Accuracy Metrics for Intermittent Demand (Rob Hyndman) 204 3.9 Advantages of the MAD/Mean Ratio over the MAPE (Stephan Kolassa and Wolfgang Schütz) 211 3.10 Use Scaled Errors Instead of Percentage Errors in Forecast Evaluations (Lauge Valentin) 217 3.11 An Expanded Prediction-Realization Diagram for Assessing Forecast Errors (Roy Pearson) 228 3.12 Forecast Error Measures: Critical Review and Practical Recommendations (Andrey Davydenko and Robert Fildes) 238 3.13 Measuring the Quality of Intermittent Demand Forecasts: It’s Worse than We’ve Thought! (Steve Morlidge) 250 3.14 Managing Forecasts by Exception (Eric Stellwagen) 259 3.15 Using Process Behavior Charts to Improve Forecasting and Decision Making (Martin Joseph and Alec Finney) 262 3.16 Can Your Forecast Beat the Naïve Forecast? (Shaun Snapp) 276 Chapter 4 Process and Politics of Business Forecasting 281 4.1 FVA: A Reality Check on Forecasting Practices (Michael Gilliland) 282 4.2 Where Should the Forecasting Function Reside? (Larry Lapide) 288 4.3 Setting Forecasting Performance Objectives (Michael Gilliland) 294 4.4 Using Relative Error Metrics to Improve Forecast Quality in the Supply Chain (Steve Morlidge) 297 4.5 Why Should I Trust Your Forecasts? (M. Sinan Gönül, Dilek Önkal, and Paul Goodwin) 309 4.6 High on Complexity, Low on Evidence: Are Advanced Forecasting Methods Always as Good as They Seem? (Paul Goodwin) 315 4.7 Should the Forecasting Process Eliminate Face-to-Face Meetings? (J. Scott Armstrong) 319 4.8 The Impact of Sales Forecast Game Playing on Supply Chains (John Mello) 327 4.9 Role of the Sales Force in Forecasting (Michael Gilliland) 340 4.10 Good and Bad Judgment in Forecasting: Lessons from Four Companies (Robert Fildes and Paul Goodwin) 349 4.11 Worst Practices in New Product Forecasting (Michael Gilliland) 358 4.12 Sales and Operations Planning in the Retail Industry (Jack Harwell) 363 4.13 Sales and Operations Planning: Where Is It Going? (Tom Wallace) 372 About the Editors 381 Index 383

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Book Synopsis"Mesmerizing & fascinating. " The Seattle Post-Intelligencer "The Freakonomics of big data. " Stein Kretsinger, founding executive of Advertising.Table of ContentsForeword Thomas H. Davenport xvii Preface to the Revised and Updated Edition xxi What’s new and who’s this book for—the Predictive Analytics FAQ Preface to the Original Edition xxix What is the occupational hazard of predictive analytics? Introduction The Prediction Effect 1 How does predicting human behavior combat risk, fortify healthcare,toughen crime fighting, boost sales, and cut costs? Why must a computer learn in order to predict? How can lousy predictions be extremely valuable?Whatmakes data exceptionally exciting?How is data science like porn?Whyshouldn’t computers be called computers? Why do organizations predict when you will die? Chapter 1 Liftoff! Prediction Takes Action (deployment) 23 How much guts does it take to deploy a predictive model into field operation, and what do you stand to gain?Whathappens when aman invests his entire life savings into his own predictive stock market trading system? Chapter 2 With Power Comes Responsibility: Hewlett-Packard,Target, the Cops, and the NSA Deduce Your Secrets (ethics) 47 How do we safely harness a predictive machine that can foresee job resignation, pregnancy, and crime? Are civil liberties at risk? Why does one leading health insurance company predict policyholder death?Two extended sidebars reveal: 1) Does the government undertake fraud detection more for its citizens or for self-preservation, and 2) for what compelling purpose does the NSA need your data even if you have no connection to crime whatsoever, and can the agency use machine learning supercomputers to fight terrorism without endangering human rights? Chapter 3 The Data Effect: A Glut at the End of the Rainbow (data) 103 We are upto our ears in data, but how much can this raw material really tell us? What actually makes it predictive? What are the most bizarre discoveries from data? When we find an interesting insight, why are we often better off not asking why? In what way is bigger data more dangerous? How do we avoid being fooled by random noise and ensure scientific discoveries are trustworthy? Chapter 4 The Machine That Learns: A Look inside Chase’s Prediction of Mortgage Risk (modeling) 147 What form of risk has the perfect disguise? How does prediction transform risk to opportunity? What should all businesses learn from insurance companies? Why does machine learning require art in addition to science? What kind of predictive model can be understood by everyone? How can we confidently trust a machine’s predictions? Why couldn’t prediction prevent the global financial crisis? Chapter 5 The Ensemble Effect: Netflix, Crowdsourcing, and Supercharging Prediction (ensembles) 185 To crowd source predictive analytics—outsource it to the public at large—a company launches its strategy, data, and research discoveries into the public spotlight. How can this possibly help the company compete? What key innovation in predictive analytics has crowd sourcing helped develop? Must supercharging predictive precision involve overwhelming complexity, or is there an elegant solution? Is there wisdom in nonhuman crowds? Chapter 6 Watson and the Jeopardy! Challenge (question answering) 207 How does Watson—IBM’s Jeopardy!-playing computer—work? Why does it need predictive modeling in order to answer questions, and what secret sauce empowers its high performance? How does the iPhone’s Siri compare? Why is human language such a challenge for computers? Is artificial intelligence possible? Chapter 7 Persuasion by the Numbers: How Telenor, U.S. Bank, and the Obama Campaign Engineered Influence (uplift) 251 What is the scientific key to persuasion? Why does some marketing fiercely backfire? Why is human behavior the wrong thing to predict? What should all businesses learn about persuasion from presidential campaigns? What voter predictions helped Obama win in 2012 more than the detection of swing voters? How could doctors kill fewer patients inadvertently? How is a person like a quantum particle? Riddle: What often happens to you that cannot be perceived and that you can’t even be sure has happened afterward—but that can be predicted in advance? Afterword 291 Eleven Predictions for the First Hour of 2022 Appendices A. The Five Effects of Prediction 295 B. Twenty Applications of Predictive Analytics 296 C. Prediction People—Cast of “Characters” 300 Hands-On Guide 303 Resources for Further Learning Acknowledgments 307 About the Author 311 Index 313 Also see the Central Tables (color insert) for a cross-industry compendium of 182 examples of predictive analytics. This book’s Notes—120 pages of citations and comments pertaining to the chapters above—are available online at www.PredictiveNotes.com.

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Book SynopsisLearn the overlooked skill that is essential to Wall Street success Pitch the Perfect Investment combines investment analysis with persuasion and sales to teach you the "soft skill" so crucial to success in the financial markets.Table of ContentsPreface ix Introduction 1 Part I The Perfect Investment 23 Chapter 1 How to Value an Asset 25 Chapter 2 How to Value a Business 43 Chapter 3 How to Evaluate Competitive Advantage and Value Growth 71 Chapter 4 How to Think About a Security’s Intrinsic Value 127 Chapter 5 How to Think About Market Efficiency 145 Chapter 6 How to Think About the Wisdom of Crowds 171 Chapter 7 How to Think About Behavioral Finance 223 Chapter 8 How to Add Value Through Research 267 Chapter 9 How to Assess Risk 299 Part II the Perfect Pitch 337 Chapter 10 How to Select a Security 339 Chapter 11 How to Organize the Content of the Message 371 Chapter 12 How to Deliver the Message 395 Acknowledgments 431 Art Acknowledgments 435 About the Authors 439 Index 441

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Book SynopsisThe accessible, beneficial guide to developing algorithmic trading solutions The Ultimate Algorithmic Trading System Toolbox is the complete package savvy investors have been looking for. An integration of explanation and tutorial, this guide takes you from utter novice to out-the-door trading solution as you learn the tools and techniques of the trade. You''ll explore the broad spectrum of today''s technological offerings, and use several to develop trading ideas using the provided source code and the author''s own library, and get practical advice on popular software packages including TradeStation, TradersStudio, MultiCharts, Excel, and more. You''ll stop making repetitive mistakes as you learn to recognize which paths you should not go down, and you''ll discover that you don''t need to be a programmer to take advantage of the latest technology. The companion website provides up-to-date TradeStation code, Excel spreadsheets, and instructional video, and givesTable of ContentsAbout the author ix Introduction to the Ultimate Algorithmic Trading Systems Toolbox xiii Chapter 1 Introduction to Trading: Algorithm Development 1 What Is an Algorithm? 1 How to Get My Trading Idea into Pseudocode 12 Summary 23 Chapter 2 Stochastics and Averages and RSI! Oh, My! 25 Oscillators 26 Price-Based Indicators 58 Summary 75 Chapter 3 Complete Trading Algorithms 77 Trend-Trading Battle Royale 86 Portfolio Composition 100 Multi-Algorithm Strategy (MAS) 108 Summary 112 Chapter 4 Introduction to AmiBroker’s AFL 113 Quick Start 113 Price Bar Interface 118 AFL Array Programming 120 Syntax 129 AFL Wizard 133 AmiBroker Loop Programming 139 Summary 140 Chapter 5 Using Microsoft Excel to Backtest Your Algorithm 145 VBA Functions and Subroutines 147 Data 148 Software Structure 149 Programming Environment 154 Summary 163 Chapter 6 Using Python to Backtest Your Algorithm 167 Why Python? 167 Python Installation 169 PSB Installation 169 PSB Structure 171 Getting Down to Business 193 Summary 202 Chapter 7 An Introduction To Easy language 203 TradeStation IDE 204 Syntax 209 Samples of Easy Language 221 Summary 224 Chapter 8 Genetic Optimization, Walk Forward, and Monte Carlo Start Trade Analysis 227 Utilizing TradeStation and AmiBroker 227 Computers, Evolution, and Problem Solving 230 Population 231 Initial Population Setup Using VBA Excel 232 Testing Fitness of Chromosomes Using VBA Excel 232 Selection 233 Reproduction 238 Mutation 240 Using Genetic Algorithms in Trading System Development 243 Preventing Over-Curve-Fitting 247 Walk-Forward Optimizer: Is It Worth the Extra Work and Time? 249 Monte Carlo Analysis 258 Start Trade Drawdown 264 Summary 269 Chapter 9 An Introduction to Portfolio Maestro, Money Management, and Portfolio Analysis 271 Fixed Fractional 272 Portfolio Maestro 272 Summary 290 Appendix A AmiBroker 293 Keywords 293 Flow Control Structures 294 Functions 295 Utilizing Exploration for Debugging 295 Position Sizing in Futures Mode 298 Appendix B Excel System Backtester 301 Data Arrays 301 Keywords 302 Functions and Subroutines 302 Appendix C Python System Backtester 309 Data Arrays or Lists 309 Keywords and Identifiers 310 Classes 310 Indicator Classes and Functions 315 Python-Specific Keywords 320 Appendix D Tradestation and Easy language 323 Importing ELD file from Book Website 323 Keywords and Functions 324 Sample Algorithm Codes 325 Appendix E 335 About the Companion Website 337 Index 339

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Book SynopsisDr. Kerrie Fleming is the Director of the Ashridge Leadership Centre and Head of the Leadership and People faculty at Ashridge, specialising in emotional intelligence (EI). Kerrie has designed and delivered customised MBA and open leadership and management development programmes for the Foreign Office, Continental, Abu Dhabi Executive Council, BNP Paribas, Azadea and MUFG.Table of ContentsAcknowledgements Why you need to read this book Introduction Structure of the book Part 1: The Seven Steps to Emotional Agility (EA) Chapter 1: Who is the real you? Chapter 2: How do you feel and why does it matter? Chapter 3: Becoming aware of others: spotting emotional responses Chapter 4: Taking time to understand emotions in yourself and others Chapter 5: How to manage your own emotions Chapter 6: How to manage the mood of others Chapter 7: Taking some time to gain wisdom in your emotional response and actions Part 2: Emotional Agility in Action Chapter 8: Using emotional agility to improve the outcome of difficult performance appraisals Chapter 9: Using emotional agility to motivate a disengaged team Chapter 10: Using emotional agility to enhance creativity and innovation Chapter 11: Using emotional agility to manage and navigate change Chapter 12: Using emotional agility to increase and improve your leadership influence Conclusion: Putting it all together References Index

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Book SynopsisJames McGrath worked as an accountant and senior manager in industry, local government and as a self-employed management consultant before becoming Course Director for the MA in Education and Professional Development at the City of Birmingham University. He is also co-author of The Little Book of Big Management Theories and author of The Little Book of Big Management Questions and The Little Book of Big Decision Models.Trade Review‘Pure nectar - a distillation of management with passion. Not only a book for Management but should be required reading for any sales executive’. Dr Paul Mycock, Principle Consultant, Ampercom LtdTable of ContentsAbout the authorAcknowledgementsIntroductionHow to get the most out of this book Section 1: Managing a Successful Business Introduction1 Peter Drucker on why customers are more important than profits 2 Jack Walsh on the need for a competitive advantage3 Marvin Bower on why more cohesion and less hierarchy is required in organisations4 Harold Geneen on why cash is king5 Andrew Carnegie on taking care of the pennies 6 Sam Walton on why you should ignore conventional wisdom 7 Jeff Bozos on two ways to expand your business 8 Phillip Kotler on creating markets9 Laurence J. Peter on why people rise to the level of their own incompetence 10 Warren Bennis on why failing organisations need leadership not more management Conclusion Section 2: Managing Yourself and Your CareerIntroduction 11 Theodore Levitt on making your career your business12 Henry Ford on pursuing your heart’s desire 13 Dale Carnegie on how people know you14 Henry Ford on self-confidence and self-doubt 15 Moly Sargent on investing in your greatest asset – you 16 Andrew Carnegie on why you can’t do it all yourself 17 Thomas Edison on why persistence not inspiration leads to success 18 Bill Watkins on why you should never ask management for their opinion 19 Andrew Carnegie on investing 100% of your energy in your career 20 Thomas Edison on saving timeConclusion Section 3: Managing People and TeamsIntroduction 21 Charles Handy on what management should be about 22 Peter Drucker and the manager’s job in thirteen words 23 Peter Drucker on learning to work with what you’ve got 24 Robert Townsend on how to keep the organisation lean, fit and keen 25 Warren Buffet on why integrity trumps intelligence and energy when appointing staff 26 Marcus Buckingham on managers and the golden rule27 Theodore Roosevelt on why you should not micro manage staff 28 Dee Hock on why you should keep it simple (KISS)29 Alfred P. Sloan on why the value of management by exception 30 Jack Welch on the three essential measures in any business31 Ron Dennis on supporting the weakest link 32 Zig Ziglar on why you should invest in staff training Conclusion Section 4: Leadership Introduction33 Warren Bennis on the making of a leader34 Howard D. Schultz on why leaders must provide followers with meaning and purpose35 Peter Drucker on why results make leaders36 Warren Bennis on why leaders must walk the talk37 Edward Deming on building credibility with followers 38 Henry Minzberg on why leadership is management practiced well39 S K. Chakraborty on the source of organisational values40 Claude I. Taylor on vision building41 Doris Kearns Goodwin on why leaders need people to disagree with them. 42 John Quincy Adams on how you know you are a leaderConclusion Section 5: MotivationIntroduction 43 Robert Frost on disenchantment in the workplace44 Ken and Scott Blanchard on explaining to people why their work is important 45 Fredrick Herzberg on the sources of motivation46 Tom Peters on self-motivation47 General George Patton on motivation through delegation48 John Wooden on why you need to show you careConclusion Section 6: Decision MakingIntroduction 49 Robert Townsend on keeping decision making

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Book SynopsisThe 119th edition of the indispensable, bestselling guide to everything you need to know about publishing. A vital resource for all writers looking to get published, including authors, poets and screenwriters.

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Book Synopsis  Mandy Flint is CEO of Excellence in Leadership, a global transformational change organisation. Her clients include: MasterCard, American Express, Virgin Atlantic & more. Elisabet Vinberg Hearn is CEO of Think Solutions UK Ltd, a leadership consultancy specializing in employee engagement & profitable corporate cultures. Her clients include: MasterCard, H&M, IKEA & more.Table of Contents Introduction Acknowledgements Chapter 1: How do you build trust? Chapter 2: How do you overcome conflicts or tensions? Chapter 3: How do you encourage everyone to share relevant information with each other? Chapter 4: How do you create engagement? Chapter 5: How do you create transparency and openness? Chapter 6: How do you encourage long-term thinking? Chapter 7: How do you create a team that delivers and is well perceived? Chapter 8: How do you get a team to manage change effectively? Chapter 9: How do you get a team working together, all for one and one for all? Chapter 10: How do you get everyone going in the same direction? Straight Talking Summary Your Team Tool kit on how to run a team workshop Additional resources References About the Authors

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Book SynopsisThe world of construction is intrinsically linked with that of finance, from the procurement and tendering stage of projects right through to valuation of buildings. In addition to this, things like administrations, liquidations, mergers, take-overs, buy-outs and floatations affect construction firms as they do all other companies.This book is a rare explanation of common construction management activities from a financial point of view. While the practical side of the industry is illustrated here with case studies, the authors also take the time to build up an understanding of balance sheets and P&L accounts before explaining how common tasks like estimating or valuation work from this perspective.Readers of this book will not only learn how to carry out the tasks of a construction cost manager, quantity surveyor or estimator, they will also understand the financial logic behind them, and the motivations that drive senior management. This is an essential book for studTable of Contents1. Pre-contract financial management 2. Procurement systems 3. Elements of a contractor’s bid 4. Design and consultancy teams managing finance and risk for employers 5. Valuations and interim payments 6. Post Contract 7. Financial management post practical completion 8. Capital investment appraisal 9. Capital investment appraisal – further considerations 10. Corporate accounts 11. Raising capital and managing liquidity

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Book SynopsisAxiom Business Book Award Silver Medal WinnerDISRUPTIVE TECHNOLOGIES. THE GIG ECONOMY. BREADWINNER MOMS. DATA-DRIVEN RECRUITING. PERSONALIZED LEARNING. In a business landscape rocked by constant change and turmoil, companies like Airbnb, Cisco, GE Digital, Google, IBM, and Microsoft are reinventing the future of work. What is it that makes these companies so different? Theyâre strategic, theyâre agile, and theyâre customer-focused. But, most important, theyâre game changers. And their workplace practices reflect this. The Future Workplace Experience presents an actionable framework for meeting todayâs toughest business disruptions head-on. It guides you step-by-step through the process of recruiting top employees and building an engaged cultureâone that will drive your company to long-term success. Two of todayâs leading voices on the future of work, provide 10 rules for rethinking, reimagining, and reinventingTable of ContentsForwardIntroductionPart I: What Workers Expect from WorkRule #1: Make the Workplace an ExperienceRule #2: Use Space to Promote CultureRule #3: Be an Agile LeaderPart II: How Technology Transforms the WorkplaceRule #4: Consider Technology an Enabler and DisruptorRule #5: Build a Data-Driven Recruiting EcosystemRule #6: Embrace On-Demand LearningPart III: The Changing Composition of the WorkforceRule #7: Tap the Power of Multiple GenerationsRule #8: Build Gender EqualityRule #9: Plan for More Gig Economy WorkersRule #10: Be a Workplace ActivistLooking Forward: Expect the UnexpectedAcknowledgementsNotesIndex

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Book SynopsisEvery four years since 2004, the Copenhagen Consensus Center has organized and hosted a high profile thought experiment about how a hypothetical extra $75 billion of development assistance money might best be spent to solve twelve of the major crises facing the world today. Collated in this specially commissioned book, a group of more than 50 experts make their cases for investment, discussing how to combat problems ranging from armed conflicts, corruption and trade barriers, to natural disasters, hunger, education and climate change. For each case, ''Alternative Perspectives'' are also included to provide a critique and make other suggestions for investment. In addition, a panel of senior economists, including four Nobel Laureates, rank the attractiveness of each policy proposal in terms of its anticipated cost-benefit ratio. This thought-provoking book opens up debate, encouraging readers to come up with their own rankings and decide which solutions are smarter than others.Trade ReviewPraise for the Copenhagen Consensus 2004–2013: 'I have served on four Copenhagen Consensus committees of experts since 2004. All involved hard choices among attractive alternatives to meet crucial objectives for development and health. And the reason I keep serving? I learn so much.' Thomas C. Schelling, Distinguished University Professor Emeritus of Economics, University of Maryland, and Nobel Laureate in EconomicsPraise for the Copenhagen Consensus 2004–2013: 'The Copenhagen Consensus brings together an impressive roster of minds, and while not everyone agrees with the composition and ordering of Lomborg's priorities lists - climate change tends to rank lower than many stakeholders would like, for example - as a point of departure for discussion, the exercise of priority-setting is a sound one.' Tom Zeller, Jr, The Huffington PostPraise for the Copenhagen Consensus 2004–2013: '[The] Copenhagen Consensus is an outstanding, visionary idea and deserves global coverage.' The EconomistPraise for the Copenhagen Consensus 2004–2013: 'The selection of zinc supplements by the Copenhagen Consensus as the top global remedy for hunger and malnutrition was one of the main drivers for our $3 million initiative 'Zinc Saves Kids' with UNICEF. We are now expanding this effort to help the 450,000 kids at risk of dying every year, working with the United Nations Foundation, the Gates Foundation and others.' Stephen R. Wilkinson, Executive Director, International Zinc AssociationPraise for the Copenhagen Consensus 2004–2013: 'One of the greatest leadership skills discussed in the Global Leadership Forum in Washington DC (October 2012) was the Copenhagen Consensus simulation. This activity was very important because it gave us the opportunity to work together on a key leadership skill: building consensus around difficult issues.' Naglaa Hassab, Humphrey Fellow, MBA student in Economic Development, Finance and Banking, EgyptTable of ContentsIntroduction Bjørn Lomborg; Part I. The Solutions: 1. Armed conflicts J. Paul Dunne; 1.1 Alternative perspective Anke Hoeffler; 1.2 Alternative perspective Andrew Mack; 2. The challenge of ecosystems and biodiversity Salman Hussain, Anil Markandya, Luke Brander, Alistair McVittie, Rudolf de Groot, Olivier Vardakoulias, Alfred Wagtendonk and Peter H. Verburg; 2.1 Alternative perspective Juha V. Siikamäki; 2.2 Alternative perspective John C. Whitehead and Paul E. Chambers; 3. Chronic disease prevention and control Prabhat Jha, Rachel Nugent, Stéphane Verguet, David Bloom and Ryan Hum; 3.1 Alternative perspective Julia Fox-Rushby; 3.2 Alternative perspective Marc Suhrcke; 4. Climate change: CO2 abatement Richard S. J. Tol; Technology-led mitigation Isabel Galiana and Christopher Green; Climate-engineering R&D J. Eric Bickel and Lee Lane; Climate-change adaptation Francesco Bosello, Carlo Carraro and Enrica De Cian; 4.1 Alternative perspective Samuel Fankhauser; 4.2 Alternative perspective Anil Markandya; 5. Education: the case for improving school quality and student health as a development strategy Peter F. Orazem; 5.1. Alternative perspective Lant Pritchett; 5.2 Alternative perspective George Psacharopoulos; 6. Hunger and malnutrition: investments to reduce hunger and undernutrition John Hoddinott, Mark Rosegrant and Maximo Torero; 6.1 Alternative perspective Anil B. Deolalikar; 6.2 Alternative perspective Beatrice Lorge Rogers; 7. Infectious disease, injury, and reproductive health Dean T. Jamison, Prabhat Jha, Ramanan Laxminarayan and Toby Ord; 7.1 Alternative perspective Till Bärnighausen, David Bloom and Salal Humair; 7.2 Alternative perspective David Canning; 8. Policy options for reducing losses from natural disasters: allocating $75 billion Howard Kunreuther and Erwann Michel-Kerjan; 8.1 Alternative perspective Stéphane Hallegatte; 8.2 Alternative perspective Ilan Noy; 9. Population growth Hans-Peter Kohler; 9.1 Alternative perspective Oded Galor; 9.2 Alternative perspective David Lam; 10. Water and sanitation Frank Rijsberman and Alix Peterson Zwane; 10.1 Alternative perspective W. Michael Hanemann; 10.2 Alternative perspective Guy Hutton; 11. Corruption and policy reform Susan Rose-Ackerman and Rory Truex; 12. Trade barriers and subsidies: multilateral and regional reform opportunities Kym Anderson; Part II. Ranking the Opportunities: Expert Panel Ranking Finn E. Kydland, Robert Mundell, Thomas Schelling, Vernon Smith and Nancy Stokey; Conclusion: making your own prioritisation Bjørn Lomborg; Index.

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Book SynopsisThis book explores the complex relationship that the corporate world has with climate change and examines the different ways that corporations engage with the climate crisis. Topics include climate change as business risk, corporate climate politics, the role of justification and compromise, managerial identity, and emotional reactions to climate change.Trade Review'This book makes clear that climate change is not a 'problem' for which there can be a 'solution'. It requires a re-examination of the core structures of our society, and in particular our economy. Using solid research and analysis, Christopher Wright and Daniel Nyberg untangle the complex and multiple ways that corporations are shaping humanity's response to the climate crisis, ways that are unfortunately inadequate to the challenge at hand. In this engaging text, we are challenged to envision alternative futures that will, indeed they must, challenge how we think, who we are, and how we relate to each other and to the natural world around us.' Andrew J. Hoffman, Holcim (US) Professor and Director of the Erb Institute for Sustainable Enterprise, University of Michigan'It's possible that there's no greater example of corporate irresponsibility than climate change - I mean, these companies melted the Arctic, and then rushed to drill in the open water. Thank heaven the authors of this book are beginning the necessary work of calling them to account. If we can break their power then we have a fighting chance against global warming; if not, the ruined earth will be their legacy.' Bill McKibben, author of Earth: Making a Life on a Tough New Planet'With the phenomenon of human-caused climate change, we have arrived at a point in history where technological progress is now threatening, rather than facilitating, societal welfare. How is it that we have arrived at this point? And what can we do to right the ship? Christopher Wright and Daniel Nyberg address these and other key questions in the very readable, crisp and well-researched book Climate Change, Capitalism, and Corporations: Processes of Creative Self-Destruction. I recommend this book highly to anyone who wants to learn more not only about how corporations have shaped our response to climate change but also re-imagining alternatives to our current path.' Michael Mann, Distinguished Professor of Meteorology, Pennsylvania State University and author of The Hockey Stick and the Climate Wars'In these crucial years to save the global climate, Christopher Wright and Daniel Nyberg have written an important book, boldly explaining the role of big business in global warming. By going inside the minds and boardrooms of big corporations, the authors give us extraordinary insight into not only how businesses think about climate change, but also the creative self-destruction they are unleashing. Scholarly, yet easy to read, this is an essential contribution to understanding the role of big business in climate change - and what we can do to challenge it.' David Ritter, Chief Executive Officer, Greenpeace Australia Pacific'Christopher Wright and Daniel Nyberg shatter the myth of corporate social responsibility as a solution for our climate crisis. Their compelling and hard-hitting analysis exposes the raw destructive power of capitalism - of unsustainable growth, corporations, and consumption. A stable future is still possible. But not unless the world's elite sit bolt upright and listen hard to Wright and Nyberg.' Peter Dauvergne, University of British ColumbiaTable of ContentsForeword Clive Hamilton; Acknowledgements; 1. Climate change and corporate capitalism; 2. Creative self-destruction and the incorporation of critique; 3. Climate change and the corporate construction of risk; 4. Corporate political activity and climate coalitions; 5. Justification, compromise and corruption; 6. Climate change, managerial identity and narrating the self; 7. Emotions, corporate environmentalism and climate change; 8. Political myths and pathways forward; 9. Imagining alternatives; Appendix; References; Index.

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Book SynopsisAn essential guide for business organizations to embrace disorder and emerge stronger.

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Book SynopsisThe governance of natural resources used by many individuals in common is an issue of increasing concern to policy analysts. Elinor Ostrom provides a unique body of empirical data to explore conditions under which common pool resource problems have been satisfactorily or unsatisfactorily solved.Trade Review'In this ambitious, provocative, and very useful book, Ostrom combines a lucid theoretical framework with a series of diverse and richly detailed case studies … she tightly reviews and critiques extant models of cooperation and collective action and argues powerfully that communities of actors are sometimes able to maintain a common resource for long periods of time without outside intervention.' Contemporary Sociology'Ostrom's book is an important contribution to the problems of common property resources, that is, the lack of well-defined property rights over a certain resource. Elinor Ostrom convincingly shows that there are many different viable mixtures between public and private, in particular self-organization and self-governance by the users of the common property resource. The book makes fascinating reading, particularly as it is well written.' Bruno S. Frey, Kyklos'Students of common property resource regimes will find much of great interest in the volume.' Barry C. Field, Land Economics'A classic by one of the best-known thinkers on communities and commons.' Yes! A Journal of Positive Futures'… timely, well-written, and a useful addition to our understanding of the challenges of natural resource management … useful for undergraduate and graduate students as well as field practitioners interested in the development of scientifically based research. It provides a firm grounding in the theoretical underpinnings that should guide empirical investigations … Ostrom offers a unique source of information on the realities of resource management institutions coupled with the challenge for continued examination of institutions on order to develop better ways to address the CPR challenge.' Gordon L. Brady, Southern Economic Journal'This is the most influential book in the last decade on thinking about the commons. For those involved with small communities … located in one nation, whose lives depend on a common pool of renewable resources … Governing the Commons has been the intellectual field guide.' Whole EarthTable of ContentsPreface; 1. Reflections on the commons; 2. An institutional approach to the study of self-organization and self-governance in CPR situations; 3. Analyzing long-enduring, self-organized and self-governed CPRs; 4. Analyzing institutional change; 5. Analyzing institutional failures and fragilities; 6. A framework for analysis of self-organizing and self-governing CPRs; Notes; References; Index.

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Book SynopsisThe second edition of this popular book brings students fully up to date with the latest methods and techniques in choice analysis. Comprehensive yet accessible, it offers a unique introduction to anyone interested in understanding how to model and forecast the range of choices made by individuals and groups. In addition to a complete rewrite of several chapters, new topics covered include ordered choice, scaled MNL, generalized mixed logit, latent class models, group decision making, heuristics and attribute processing strategies, expected utility theory, and prospect theoretic applications. Many additional case studies are used to illustrate the applications of choice analysis with extensive command syntax provided for all Nlogit applications and datasets available online. With its unique blend of theory, estimation, and application, this book has broad appeal to all those interested in choice modeling methods and will be a valuable resource for students as well as researchers, profeTrade Review'This is an enormous book, covering in extraordinary detail all the topics selected by these respected authors. It represents a substantial update and renewal of the material covered in the first edition. In my opinion it should be on the shelves of anyone dealing with discrete choice models.' Juan de Dios Ortúzar Salas, Pontificia Universidad Católica de Chile'Choice modelling is a very active and rapidly evolving field, with applications across numerous disciplines. The first edition of Applied Choice Analysis accomplished the major task of making the breadth of work accessible to a wide audience, with hands on examples provided throughout. Nine years on, the field has developed further, and David A. Hensher, John M. Rose and William H. Greene have again performed a remarkable job in explaining these new methods without unnecessary jargon and complexity, helping to educate the next generation of choice modellers and striking exactly the right balance between theory and practice.' Stephane Hess, University of Leeds'The new edition of this already very popular book provides substantial added value to readers. Applied choice analysis has now been extended to include all recent developments. More intuition and further clarifications have been added. The examples provided cover thoroughly the range of case study applications. This book will work perfectly as a step-by-step introduction for the neophite as well as a core reference for the practitioner. The authors have managed to strike the right balance between practicality and accuracy, without subtracting much of the econometric details.' Riccardo Scarpa, Gibson Chair for MayFood, Rural and Environmental Economics, Queens University Belfast'I cannot imagine a better introduction to choice modeling. The authors manage to bring a vivid, storytelling voice to this complex topic, with language that has personality and rhythm. The various interrelated concepts and procedures that constitute choice modeling come across as simple and straightforward. An amazing feat. The ins-and-outs of a computer code are also taught along with the statistical methods. This integration of computer language within the text is unusual and highly valuable, giving readers all the steps that are needed to implement the methods on their own data.' Kenneth Train, Adjunct Professor, University of California, BerkeleyTable of ContentsPreface; Part I. Getting Started: 1. In the beginning; 2. Choosing; 3. Choice and utility; 4. Families of discrete choice models; 5. Estimating discrete choice models; 6. Experimental design and choice experiments; 7. Statistical inference; 8. Other matters that analysts often inquire about; Part II. Software and Data: 9. Nlogit for applied choice analysis; 10. Data set up for Nlogit; Part III. The Suite of Choice Models: 11. Getting started modeling: the workhorse - multinominal logit; 12. Handling unlabeled discrete choice data; 13. Getting more from your model; 14. Nested logit estimation; 15. Mixed logit estimation; 16. Latent class models; 17. Binary choice models; 18. Ordered choices; 19. Combining sources of data; Part IV. Advanced Topics: 20. Frontiers of choice analysis; 21. Attribute processing, heuristics, and preference construction; 22. Group decision making; Select glossary; References; Index.

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Book SynopsisWhat is it about certain individuals that inspire not only themselves but also the people around them, organizations, and even whole nations to be more creative, innovative and transformational?The core premise of the book is geared around the idea that inspiring leaders are not only successful because of what they do. It is primarily because of who they are. A certain sense of being that comes with deeper levels of awareness, which turns ordinary people into inspiring leaders.Whether you are a CEO, a director, a student, a parent, or merely someone who wants to inspire and make a positive difference in the world, reaching deeper levels of awareness is what will help you make that difference.

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Book SynopsisWeâve all been there. We are in a working group or at a meeting, discussing a topic or a challenge, and all the while, as a separate track running underneath our conversation, there is a subtext that no one explicitly addresses.This is an example of âthe elephant in the room.â Most of us notice the elephant, it gets in the way, and itâs difficult to deal with until someone points at it and says, âThere it is, letâs take a look at it and reduce its impact.â With an engaging use of examples and questions, Lotte Svalgaard addresses how we can best deal with the elephant and thus promote job satisfaction, creativity and productivity. In the context of action, what we notice often recedes into the background and gradually slips out of focus until we eventually reconnect with our need to reflect and recreate a space for it. This book addresses the challenge of focusing on, holding on to and acting on what we notice âin the middle of it allâ. Maintaining a simultaneous focus on task

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Book SynopsisWhy we choose companies and brands in the same way that we unconsciously perceive, judge, and behave toward one another People everywhere describe their relationships with brands in a deeply personal way we hate our banks, love our smartphones, and think the cable company is out to get us.Trade ReviewWinner, Business: Motivational, 2014 International Book Awards Silver Medal Winner, Networking, 2014 Axiom Business Book Awards “Spotlights what it takes for companies and brands to earn and keep customer loyalty in the digital age.” —Entrepreneur.com (selected as a “Best Business Book to Get Cozy With This Fall”) “This insightful book explains in simple terms why trust is at the heart of every healthy relationship—not just between people, but between companies and their customers. The Human Brand will cause you to completely rethink your current approach to customer relationships, and that’s a good thing.” —Tom Long, chief executive officer, MillerCoors “The Human Brand is a brilliant synthesis of psychological science and marketing wisdom. Engaging, insightful, and deeply original, this is an essential book for every business reader.” —Daniel Gilbert, author, Stumbling on Happiness, and Edgar Pierce Professor of Psychology, Harvard University “The Human Brand is a must-read for those who want a truly evolved understanding of how to earn loyalty and create lasting relationships with customers. It's a timely look at how modern corporations hold onto customers—and how we drive them away.” —Beth Comstock, chief marketing officer, General Electric “Chris Malone has a unique talent for uncovering customer insights that challenge conventional wisdom and uncover new growth opportunities. In The Human Brand, he and Susan Fiskeoffer a new way to understand brands, deliver more memorable customer experiences, and drive profitable growth.” —Ravi Saligram, president and chief executive officer, OfficeMax, Inc. “Susan Fiske’s renowned work on warmth and competence explains how we unconsciously judge people and companies. The Human Brand is a must-read for anyone with an interest in why we make the choices we do.” —Jennifer Aaker, coauthor, The Dragonfly Effect, and professor, Stanford University Graduate School of Business “The Human Brand offers truly ground-breaking insights on the psychology of customer choice and loyalty, challenging us to rethink what really matters to our customers and what it takes to build strong and authentic relationships with them.” —Ann Muhkerjee, chief marketing officer, Frito-Lay North America “Today’s technology makes it appear as if marketing has become more complex. In fact, it hasn’t – especially for those brands who think and act like ‘the shop on the corner.’ People’s connection to what they buy, and who they buy it from, is what’s important. That’s been the same for generations. The challenge is in making large brands appear ‘small.’ The Human Brand cuts through the complexities of ‘marketing local’ in the digital age to tell the simple truth: connections are key.” —Patrick Doyle, president and chief executive officer, Domino’s Pizza, Inc. “How do we earn the lasting loyalty of others? Chris and Susan provide fundamental, yet powerful, insights into building relationships that matter. They challenge us to ‘come out from behind the curtain’ and lead with courage, conviction and heart. Never before has the humanization of brands and leadership been so vital to success.” —Jay Gould, president and chief executive officer, American Standard Brands “By re-focusing us on the primal foundations of survival, The Human Brand takes a major, comprehensive step towards understanding the real drivers of commercial success. If you care about what ignites, engages and sustains deep, strong relationships with your brand and company, read this book.” —Susan Fournier, coauthor, Consumer-Brand Relationships, and professor, Boston University School of Management “In all the noise and all the confusion, these insights on what really matters for corporations to maintain true customer loyalty make The Human Brand invaluable.” —John Williams, president and chief executive officer, Domtar Corporation “The insights detailed in The Human Brand have completely reshaped our thinking and approach to building lasting alumni relationships and financial support. Our resurgent alumni results in both areas are a testament to the timely and timeless value of warmth, competence and worthy intentions.” —Daniel J. Curran, president, University of Dayton “Malone and Fiske offer compelling new evidence on the dangers of excess focus on short-term shareholder value. Their anecdote-rich book is helpful for any business concerned with how to retain customer loyalty and trust in these complex times.” —Noreena Hertz, author, The Silent Takeover and Eyes Wide Open, and professor, Duisenberg School of Finance “The important insights in The Human Brand help explain why B Corporations are able to attract the best talent and the most evangelical customers, and why they deliver lasting benefits to our society and to shareholders.” —Jay Coen Gilbert, cofounder, B LabTable of ContentsAcknowledgments xi Introduction: Back to the Future 1Why our immediate future so strongly resembles our distant past 1 Warmth and Competence 19The two timeless judgments that drive our behavior toward others 2 The Loyalty Test 39Why we expect companies and brands to commit to us fi rst 3 The Principle of Worthy Intentions 61The simple and reliable way to demonstrate warmth and competence 4 The Price of Progress 85How faceless commerce leads to a focus on discounts 5 Take Us to Your Leader 105What we learn from the people behind the things we buy 6 Show Your True Colors 127Why mistakes and crises are a golden loyalty opportunity 7 The Relationship Renaissance 151Navigating the road ahead Notes 169 About the Authors 185 Index 187

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Book SynopsisThe advanced tools accountants need to build automated, reliable, and scalable reports using Excel Learn about the functions that work together to automate many of the processes involved in Management Reporting. See how to take advantage of the many new features of Excel 2007 and 2010. Find out how to build validation structures into your spreadsheet reports. Discover how to identify missing or new codes, either in the creation process or in the day-to-day running of the reports. Do it all with Advanced Excel Reporting for Management Accountants. Explore the structures that simplify the report creation process and make the reports more maintainable Learn techniques to cleanse data so that it is ready for use in Pivot Tables and formula-based reports Find out the tips and tricks that can make the creation process quicker and easier Discover all you need to know about Excel''s summing functions and how versatile they can be Table of ContentsPreface xiii Acknowledgments xv Introduction 1 Chapter 1 Management Accounting and Excel 3 Assumptions 3 The Goal of Reporting 5 Why Use Excel? 5 The Goal of This Book 6 Monthly Management Reports 7 Macro Policy 7 Chapter 2 Building Reporting Models 9 Needs Analysis 10 Scope Definition 10 Design 11 Construction 11 Testing 12 Operation 12 Maintenance 12 Time, Effort, and Cost 12 Practical Considerations 13 Chapter 3 Building Tips 15 Display Tips 16 Keyboard Shortcuts 26 Mouse Shortcuts 33 Keyboard and Mouse Shortcuts 42 General Tips 48 Chapter 4 Design and Structure 57 Structure = Flexibility 57 Modular Sheet Design 58 Standardised Report Layout 60 Table-Based Systems 62 Spreadsheet Best Practices 63 Chapter 5 Setting the Foundation 67 Terminology 68 Data Rules 68 Data Structures 69 Format as Table 70 Data Cleansing Techniques 74 External Data 80 Chapter 6 Pivot Tables (Do-It-Yourself Reporting) 85 The Pros and Cons of a Pivot Table 85 Creating a Pivot Table 88 PowerPivot 108 Chapter 7 Tools of the Trade: Summing Functions 111 Range Names 112 Using Cells and Ranges in Formulas 112 The Humble SUM Function 116 Advanced SUM and 3D Formulas 117 Subtotaling 120 The SUBTOTAL Function 121 The AGGREGATE Function 125 Function Wizard 127 Conditional Summing 127 The SUMIF Function 131 SUMIF Uses 135 Helper Cells 135 The SUMIFS Function 136 The SUMPRODUCT Function 138 Chapter 8 Accessories: Other Reporting Functions and Features 153 Helper Cells 153 Logic Functions 155 The IF Function 157 The AND and OR Functions 161 Lookup Functions 164 The VLOOKUP Function 164 The HLOOKUP Function 168 An Alternative to VLOOKUP 170 The INDEX and MATCH Functions 170 The MATCH Function 170 The INDEX Function 172 The INDEX-MATCH Combination 174 Error Handling Functions 175 The IFERROR Function 175 Handling Specific Errors 177 Text-Based Functions 180 The TEXT Function 181 LEFT and RIGHT Functions 183 The MID Function 184 Flexible Text Manipulations 185 The SEARCH Function 185 The LEN Function 187 Flexible Splitting 187 The SUBSTITUTE Function 188 Converting Text to Numbers 190 Date Functions 190 The DATE Function 191 Other Useful Functions 192 Array Formulas 201 Chapter 9 Range Names 209 Advantages 210 Disadvantages 210 Creating a Range Name 211 Using Range Names 213 Name Manager 216 Naming a Range 218 Creating Names Automatically 222 Name Intersections 227 Dynamic Range Names 228 Using Structure in Range Names 233 INDIRECT and Range Names 236 Listing Range Names 237 Chapter 10 Maintenance Issues 239 Maintenance Instructions 239 The Advantages of Using Tables 240 Common Issues 241 Rolling the Year 241 Working with Days 242 Simplifying the Interface by Using Controls 244 Chapter 11 Choosing the Right Format 255 Colour Blindness 255 Format Painter 256 Less Is More 256 Fonts 257 Clear and Start Again 257 The Format Cells Dialog Box 257 Styles 270 Conditional Formatting 272 Printing Issues 293 Chapter 12 Picture Perfect: Charting Techniques 299 Chart versus Graph 300 Chart Basics 300 Charts for Reports 302 Automating Charts 302 Mixing Chart Types 307 Dual-Axis Charts 308 Handling Missing Data 311 Labeling Highs and Lows 313 Trendlines and Moving Averages 315 Plotting the Variance 316 Dashboard Techniques 317 Text in a Chart 331 The Data Series Formula 332 Before and After Charts 333 Chapter 13 Quality Control: Report Validation 337 Identifying Errors 337 Validations 338 Error Tracking 340 Identifying New Codes 346 Conditional Formatting 347 Suggested Validation Structure 347 Reasonableness Checks 349 Chapter 14 Case Study One: Month and Year-to-Date Reporting 351 Scenario 351 Data Requirements 352 Processes 352 Structure 354 Design 354 Report Layout 355 The Creation Process 355 The Reports 363 Chapter 15 Case Study Two: 12-Month Reporting 379 Scenario 379 Data Requirements 380 Processes 381 Structure 381 Design 382 The Creation Process 382 The Reports 387 Chapter 16 Final Thoughts 407 Feedback 408 Last Words 408 About the Author 409 About the Companion Website 411 Index 413

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Book SynopsisA comprehensive framework for effective real-world instructional design Mastering the Instructional Design Process provides step-by-step guidance on the design and development of an engaging, effective training program. The focus on core competencies of instructional system design helps you develop your skills in a way that''s immediately applicable to real-world settings, and this newly updated fifth edition has been revised to reflect the new IBSTPI Competencies and Standards for Instructional Design. With a solid foundation of researched and validated standards, this invaluable guide provides useful insight and a flexible framework for approaching instructional design from a practical perspective. Coverage includes the full range of design considerations concerning the learners, objectives, setting, and more, and ancillaries include design templates, PowerPoint slides, lecture notes, and a test bank help you bring these competencies to the classroom. InstructionaTable of ContentsPreface to the Fifth Edition xiii Acknowledgments xix About the International Board of Standards for Training, Performance, and Instruction xxi Advance Organizer xxiii About This Book xxvii Part One: Overview 1 1 An Overview of Instructional Design 3 Instructional Design: An Emerging Profession 4 Instructional Design: Focused on Establishing and Maintaining Efficient and Effective Human Performance 5 Instructional Design: Guided by a Model of Human Performance 7 Instructional Design: Carried Out Systematically 11 Instructional Design: Based on Open Systems Theory 11 Instructional Design: Oriented to Finding and Applying the Most Cost-Effective Solutions to Human Performance Problems 13 Criticisms of Traditional Instructional Approaches 14 Part Two: Planning and Analyzing For Instructional Design 17 2 Conducting a Needs Assessment 19 Defining Terms 23 Steps in Developing Needs Assessment 29 Developing a Needs Assessment Plan: A Case Study 35 Solving Problems in Conducting Needs Assessments 36 Identifying Instructional Problems 38 Ethical Issues in Needs Assessment 38 3 Collecting and Analyzing Data for Instructional Design Projects 41 The Nature of Data 41 The Data Collection Process 45 Data Analysis 58 4 Identifying the Target Population and Environmental Characteristics 61 Selecting Learner Characteristics for Assessments 62 Selecting Learner Characteristics: A Case Study Example 71 When Should Learner Characteristics Be Assessed? 73 5 Using Analytical Techniques to Determine Instructional Content 90 Identify Content Aligned with Needs Assessment Findings 91 Elicit, Synthesize, and Validate Content from Subject Matter Experts 91 Analyze Instructional Products to Determine the Adequacy of Content, Instructions, and Learning to Determine Content Coverage 92 Determine Subordinate and Prerequisite Skills and Knowledge 93 Analyze Content 97 6 Analyzing the Potential Use of Existing and Emerging Technologies 98 E-Learning 100 The Effectiveness of Today’s Instructional Technology 110 Part Three: Designing and Developing For Instructional Design 117 7 Using an Instructional Design Process Appropriate for a Project 119 Selecting or Creating an Instructional Design Process Based on the Project 123 Modifying the Instructional Design Process as Project Parameters Change 123 Describing a Rationale for the Selected, Created, or Modified Instructional Design Process 124 8 Organizing Instructional Programs and/or Products 125 Determine the Overall Scope of Instructional Programs 125 Specify and Sequence the Anticipated Learning and Performance Outcomes 138 9 Designing Instructional Interventions 145 Identifying Instructional Strategies Aligned with Instructional Goals and Anticipated Learning Outcomes 149 Choosing an Appropriate Instructional Strategy 155 Choosing Media and Delivery Methods 159 Selecting Delivery Modes 162 Appreciating the Learner’s Perspective: A Brief Overview of Cognitive Strategies 164 Using Appropriate Message, Visual, and Motivational Design Principles 165 Accommodating Social, Cultural, Political, and Other Individual Factors Influencing Learning 169 10 Planning Noninstructional Interventions 171 Identifying Appropriate Noninstructional Interventions 172 Feedback Options 173 Job Performance Aids 176 Reward Systems 179 Employee Selection Practices 181 Organizational Redesign 184 Justifying Appropriate Noninstructional Interventions 187 Creating Design Specifications for Noninstructional Interventions 188 11 Selecting or Modifying Existing Instructional Materials 189 Selecting, Developing, or Modifying Instructional Materials 189 Conducting Cost-Benefit Analyses to Decide Whether to Use or Modify Existing Materials 194 Validating Selection or Modification of Existing Instruction 195 12 Developing Instructional Materials 196 Developing Media Specifications 196 Producing Instructional Materials in Various Delivery Formats 213 Developing Materials Aligned with Content Analysis, Proposed Technologies, Delivery Methods, and Instructional Strategies 214 Collaborating with Production Specialists 214 13 Designing Learning Assessments 215 Introduction 215 An Overview of Steps in Preparing Instruments 221 Constructing Reliable and Valid Methods of Assessing Learning and Performance 228 Ensuring the Assessment is Aligned with Instructional Goals, Anticipated Learning Outcomes, and Instructional Strategies 229 Part Four: Evaluating and Implementing Instructional Design 231 14 Evaluating Instructional and Noninstructional Interventions 233 Purpose and Definitions of Evaluation 234 Formative Evaluation 239 Developing a Formative Evaluation Plan 240 Four Major Approaches to Conducting Formative Evaluation 246 Summative Evaluations 251 Reporting Evaluation Results 259 Creating the Report 261 Disseminating the Report 262 15 Revising Instructional and Noninstructional Solutions Based on Data 263 Types of Revisions 264 Gaining Stakeholder Support for Revisions 267 Implementing Revisions to Delivery of Products/Programs 269 16 Implementing Instructional and Noninstructional Interventions 271 Creating a Vision for Change 272 Planning for the Implementation and Dissemination of the Intervention 276 Planning for Diffusion of the Intervention 285 Encouraging and Achieving Adoption and Buy-In 285 Compliance versus Gaining Commitment 286 Monitoring Implementation, Dissemination, and Diffusion to Identify Potential Adjustments 287 Taking Action on Deviations or Problems Surfaced through Monitoring 288 Part Five: Managing Instructional Design 289 17 Applying Business Skills to Managing the Instructional Design Function 291 Where Instructional Design Fits into the Larger Organization 292 Contributing to the Organizational Purpose and Strategy 295 Implementing Standards 299 Leveraging Internal and External Resources to Accomplish Project Goals and Objectives 301 Managing Instructional Design Talent 303 Marketing and Communicating about Instructional Design 313 Navigating Organizational Culture, Structure, Politics, and Processes 314 18 Managing Partnerships and Collaborative Relationships 317 Identifying and Engaging Stakeholders 318 Building Relations between Instructional Designers and Individuals or Group Members 322 Managing Cross-Functional Teams 327 Securing Commitment 331 Conducting Project Reviews 333 19 Planning and Managing Instructional Design Projects 334 Unique Challenges Posed by Project Management 335 Allocating Resources to Support the Project Plan 338 Part Six: Predicting the Future of Instructional Design 341 20 Predicting the Future of Learning and Instructional Design 343 Technological Advances to Improve Delivery and Design 343 The Impact of Neuroscience Research on Instructional Systems Design 357 A Final Word 361 About the Authors 363 References 367 Index 382

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