Business, Finance & Law Books

Book SynopsisFeatures tools and techniques to take boards and their companies to a higher level of performance.Table of ContentsIntroduction: Advancing the Practice of Corporate Governance. Part One: Boards in Transition. 1. The Three Phases of a Board’s Evolution. 2. What Makes a Board Progressive. Part Two: The Three Building Blocks of Progressive Boards. 3. Group Dynamics. 4. Information Architecture. 5. Focus on Substantive Issues. Part Three: Contributions That Count. 6. The Right CEO and Succession. 7. CEO Compensation. 8. The Right Strategy. 9. The Leadership Gene Pool. 10. Monitoring Health, Performance, and Risk. Part Four: Maintaining Momentum. 11. Board Operations. 12. Working with Investors. Conclusion: Leveraging the Board for Competitive Advantage. Appendix A: Sample Strategy Blueprint. Appendix B: The Research Agenda. Acknowledgments. About the Author. Index.

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Book SynopsisManagement Skills contains the best thinking from the biggest names in business management on a wide range of subjects including leadership, shaping the work environment, change, communicating, hiring and motivating employees, leading teams, and much more. The author list of this invaluable resource reads like a who''s who of business management. This extraordinary collection features chapters from Robert R. Albright, David Batstone, Warren Bennis, Lee G. Bolman, Richaurd Camp, David R. Caruso, Terrene E. Deal, Christina A. Douglas, Peter Drucker, Deborah L. Duarte, Michael Finley, J. Davidson Frame, Bill George, T. George Harris, Todd D. Jick, Rosabeth Moss Kanter, James M. Kouzes, Edward E. Lawler III, Patrick Lencioni, Clinton O. Longenecker, David H. Maister, Marick F. Masters, Cynthia D. McCauley, Patrick J. McKenna, Henry Mintzberg, Dana M. Muir, David A. Nadler, Mark B. Nadler, Burt Nanus, Parker J. Palmer, Terry Pearce, Jeffrey Pfeffer, Barry Z. Posner, Robert E. Quinn, Table of ContentsPreface. Acknowledgments. Part One: What Makes a Great Manager? Chapter 1: Leadership Is Authenticity, Not Style (Bill George). Chapter 2: Credibility Is the Foundation of Leadership (James M. Kouzes, Barry Z. Posner). Chapter 3: Management vs. Leadership (Warren Bennis, Burt Nanus). Chapter 4: Rounding Out the Manager’s Job (Henry Mintzberg). Chapter 5: The New Managerial Work (Rosabeth Moss Kanter). Chapter 6: The Postcapitalist Executive: An Interview with Peter F. Drucker (T George Harris). Part Two: Creating and Shaping the Work Environment. Chapter 7: Seven Practices of Successful Organizations (Jeffrey Pfeffer). Chapter 8: Hire the Right People (Edward E. Lawler III). Chapter 9: Managing the Interview Process (Richaurd Camp, Mary E. Vielhaber, Jack L. Simonetti). Chapter 10: Employment Law from a Manager’s Perspective (Dana M. Muir). Chapter 11: Pick Relevant Metrics (Douglas K. Smith). Chapter 12: How Change Really Comes About (Rosabeth Moss Kanter, Barry A. Stein, Todd D. Jick). Chapter 13: Learning to Lead Change: The New Principles for CEOs and Companies (David A. Nadler, with Mark B. Nadler). Part Three: Communicating, Leading, and Motivating People. Chapter 14: The Manager as Politician (Lee G. Bolman, Terrence E. Deal). Chapter 15: Artful Listening (Steven B. Sample). Chapter 16: Establish Competence and Build Trust (Terry Pearce). Chapter 17: Read People: Identifying Emotions (David R. Caruso, Peter Salovey). Chapter 18: The Seven Essentials of Encouraging (James M. Kouzes, Barry Z. Posner). Chapter 19: Motivating and Satisfying Excellent Individuals (Edward E. Lawler III). Chapter 20: How to Give Feedback (Harvey Robbins, Michael Finley). Chapter 21: Developmental Relationships (Cynthia D. McCauley, Christina A. Douglas). Part Four: Getting the Work Done. Chapter 22: The Call for Results (Clinton O. Longenecker, Jack L. Simonetti). Chapter 23: Operating Within the Realities of Organizational Life (J. Davidson Frame). Chapter 24: Solving the Problem of Bad Meetings (Patrick Lencioni). Chapter 25: Politically Astute Negotiating (Kathleen Kelley Reardon). Chapter 26: Deal with Your Crises (Patrick J. McKenna, David H. Maister). Part Five: Leading Complex Organizational Processes. Chapter 27: Dealing with Conflict (Marick F. Masters, Robert R. Albright). Chapter 28: Overcoming the Five Dysfunctions of a Team (Patrick Lencioni). Chapter 29: Myths and Realities of Leading Virtual Teams (Deborah L. Duarte, Nancy Tennant Snyder). Chapter 30: Building Companies Where Innovation Is a Way of Life (Robert I. Sutton). Part Six: Sustaining the Great Manager. Chapter 31: Leading from Within (Parker J. Palmer). Chapter 32: Reflective Action (Robert E. Quinn). Chapter 33: From Success to Significance (David Batstone). Chapter 34: If Not Me, Then Who? If Not Now, When? (Bill George). Notes and References. Name Index. Subject Index. On-line instructor’s guide available at www.wiley.com/college/jbreaders.

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Book SynopsisThe Wizard and the Warrior gives leaders the insight and courage they need to take risks on behalf of values they cherish and the people they guide. Great leaders must act both as wizard, calling on imagination, creativity, meaning, and magic, and as warrior, mobilizing strength, courage, and willingness to fight as necessary to fulfill their mission. Best-selling authors Lee Bolman and Terrence Deal present the defining moments and experiences of exemplary leaders such as Carly Fiorina, Thomas Keller (head chef of French Laundry), David Neeleman (CEO of Jet Blue), Mary Kay Ash, Warren Buffet, Anne Mulcahy, and Abraham Lincolnall of whom have wrested with their own inner warrior and wizard. These engaging, realistic case studies are followed by commentaries that will raise questions and suggest possibilities without rushing to resolution or simple answers.Table of ContentsPART ONE. CONFRONTING THE WIZARD AND WARRIOR WITHIN. 1. Light and Shadow: Richard Nixon and Mother Teresa. 2. Assessing Your Inner Wizard and Warrior. PART TWO. TOXIC, RELENTLESS, AND PRINCIPLED WARRIORS. 3. The Toxic Warrior. 4. The Relentless Warrior. 5. The Principled Warrior. PART THREE. THE WARRIOR PATH. 6. Warrior Heart. 7. Warrior Mind. 8. Warrior Skill. 9. Warrior Weapons. PART FOUR. WIZARD ROLES: AUTHENTIC, WANNABE, AND HARMFUL. 10. The Authentic Wizard. 11. The Wannabe Wizard. 12. The Harmful Wizard. PART FIVE. WIZARDS AT WORK. 13. The Wizard's Odyssey. 14. Summoning the Spirit. PART SIX. THE LEADER'S JOURNEY: FUSING WARRIOR AND WIZARD. 15. Personal Journey: The Ninja and the Samurai. 16. Learning to Lead: The Genesis and Rebirth of IBM. 17. Leading With Courage and Faith: Joan of Arc. 18. Creative Confrontation: Willem "Tex" Gunning. 19. Promoting the Dream: Martin Luther King Jr.. 20. Enhancing the Wizard and Warrior Within. 21. The Sword and the Wand. Notes. Acknowledgments. The Authors. Index.

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Book SynopsisPresents thirteen specific 'leadership passages' based on research, interviews, and coaching of senior executives in such companies as Johnson & Johnson, Novarits, Intel, GE, and Bank of America. This book provides practical tools and techniques to improve your leadership, along with real-life examples.Trade Review“…Leadership Passages has the answers…” (Business Executive, June 2005) “…packs in more useable advice than most of its ilk…a useful book…” (Third Sector, 2 March 2005) “…insightful…” (CA Magazine, 1st Dec. 2004) “…a wealth of practical tools and techniques to improve your leadership…” (Strategic HR Review, Nov/Dec 2004)Table of ContentsIntroduction 1 1. What Is Effective Leadership? 10 2. How Do Leaders Learn? 22 3. Joining a Company 34 4. Moving into a Leadership Role 45 5. Accepting the Stretch Assignment 58 6. Assuming Responsibility for a Business 70 7. Dealing with Significant Failure for Which You Are Responsible 81 8. Coping with a Bad Boss and Competitive Peers 93 9. Losing Your Job or Being Passed Over for Promotion 107 10. Being Part of an Acquisition or Merger 119 11. Living in a Different Country or Culture 132 12. Finding a Meaningful Balance Between Work and Family 144 13. Letting Go of Ambition 157 14. Facing Personal Upheaval 167 15. Losing Faith in the System 178 16. How Companies Can Use Passages to Develop Leadership 187 17. An Eight-Step Survive-and-Thrive Guide 201 Bibliography 215 About the Authors 219 Index 221

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Book SynopsisDiscover more than one hundred of Sharon Bowman''s training-room-proven exercises and activities -- many derived from the high-impact strategies of NLP and Accelerated Learning -- and reduce delivery time, increase retention and improve knowledge and skill transfer. These back-pocket activities are easy, quick, topic-related, and fun, and you can draw on with a minimum of preparation. The Ten-Minute Trainer features a variety of exercises, ranging from one to ten minutes in length, and provides content-specific exercises as well as activities for transitioning between topics and gauging understanding. You''ll find a useful answer section that explains the brain research behind the book and a special section on learning styles that ties in with the philosophy of learn it fast and make it last. Order your copy of this effective resource today!Table of ContentsForeword xi Opening and Connections What’s in It for You? Introducing You to The Ten-Minute Trainer 1 Part One 11 When They Do It,They Get It! 150 Activities to Make the Learning Stick 13 Got a Minute? Sixty-Second Activities to Help Learners Repeat, Review, and Remember 18 Connections 26 Time Sponges 30 Pair Shares 37 Shout Outs 41 Think and Write 45 Signals 49 Doodles 53 Pop-Ups 57 Mark-Ups 62 Tickets Out 66 Action Plans 71 Celebrations 75 Take Five! Five- and Ten-Minute Games That Help Learners RAP It Up: Reinforce,Apply, and Practice 80 Postcard Partners 89 The Gallery Walk 93 Take a Stand 98 Grab That Spoon! 102 Place Your Order 106 Metaphor Magic! 111 Let’s Trade 117 Each One Teach One 121 The Walkabout 124 Blackout Bingo! 128 Part Two 133 Heads Up! Brain-Based Learning and Training 135 Attention Maker, Attention Breaker: The Reticular Activating System and Learning 141 Three Brains in One: The Triune Brain and Learning 149 Let the Compass Be Your Guide: The Learning Compass and Learning the Natural Way 159 Mapping Your Message: Making It Stick with the Training Map 169 Power-Hour Training Templates: Time-Saving Design and Delivery Tools 180 Power-Hour Training Template #1 186 Power-Hour Training Template #2 190 Power-Hour Training Template #3 194 Power-Hour Training Template #4 198 Power-Hour Training Template #5 202 Power-Hour Training Sample: Using Template #1 206 Part Three 213 More Timely Training Tools 215 Get a CLUE! Four Elements to Increase Motivation and Memory in Learning 219 You Said It But Did They Get It? How to Check for Understanding 231 What’s a Picture Worth? The Importance of Imagery in Learning 235 Station Rotation: Learning a Lot in a Little Time 253 Closing and Celebration 261 So Now You Know! Celebrating Your Journey with The Ten-Minute Trainer 263 Remarkable Resources 269 Many Thanks! 277 About the Author 281

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Book SynopsisPresents an account of the transformative model of mediation and its practical application, including a description of how the field has moved toward increasing acceptance of the transformative model. This work offers information about how to use it effectively and clarifications of common misconceptions about the model.Trade Review"I recommend this book as it provokes creative thought, encompasses positive aspirational goals and broadens the perspective of practicing mediators." (IAM Mediation Newsletter; 12/1/2004)Table of ContentsAcknowledgments. Introduction. 1. The Mediation Field: An Overview and Four Stories. 2. A Transformative View of Conflict and Mediation. 3. Gaining Sight of the Goal of Transformation. 4. Putting Transformative Theory into Practice: The “Purple House” Mediation, with Commentary—Part One. 5. Putting Transformative Theory into Practice: The “Purple House” Mediation, with Commentary—Part Two. 6. Myths and Misconceptions About Transformative Mediation. 7. Paths Toward the Future: Living with Differences in Values and Practice. References. About the Authors. Index.

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Book SynopsisHelps readers answer vital questions such as: What should I do when my personal values conflict with company business values? How do I make trade-offs between the needs of my customers, my employees, and my company's shareholders? And, do I really want to devote my talents to business?Table of ContentsForeword xvWarren Bennis Preface: A New Generation of Leaders xvii Introduction: Where Have All the Leaders Gone? 1 Part One: Becoming an Authentic Leader 1. Leadership is Authenticity, Not Style 11 2. The Transformation of Leaders 27 3. Leading a Balanced Life 45 Part Two: Building an Authentic Company 4. Missions Motivate, Dollars Don’t 61 5. Values Don’t Lie 71 6. It’s the Customer, Stupid! 81 7. It’s Not Just the CEO 91 8. Whose Bottom Line: Customers or Shareholders? 101 Part Three: In the Crucible of the Market 9. Seven Deadly Sins: Pitfalls to Growth 109 10. Overcoming Obstacles: Nothing Can Stand in Your Way 117 11. Ethical Dilemmas: When in Rome, Don’t Follow the Romans 127 12. Innovations from the Heart 133 13. Acquisitions Aren’t Just About Money 143 14. Shareholders Come Third 153 Part Four: Beyond the Bottom Line 15. Governance is Governance 165 16. Sticking Your Neck Out 177 17. Preparing for Succession . . . and Moving On 187 Epilogue: If Not Me, Then Who? If Not Now, When? 197 Medtronic Financial Results 201 Suggested Reading 203 Acknowledgments 207 The Author 209 Index 211

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Book SynopsisProvides information on how to implement the ideas outlined in "The Five Dysfunctions of a Team".Table of ContentsWhy a Field Guide? xiii Section One: Getting Clear on the Concept 1 The Case for Teamwork 3 A Quick Overview of the Model 7 Two Important Questions 9 Section Two: Overcoming the Five Dysfunctions of a Team 11 Overcoming Dysfunction #1: Building Trust 13 Overcoming Dysfunction #2: Mastering Conflict 37 Overcoming Dysfunction #3: Achieving Commitment 51 Overcoming Dysfunction #4: Embracing Accountability 61 Overcoming Dysfunction #5: Focusing on Results 69 Section Three: Answering Questions and Anticipating Problems 81 Common Questions 83 Objections from Participants 89 Obstacles to Avoid 93 Section Four: Building the Team 101 Team-Building Road Map 103 The Initial Off-Site 107 Tools and Exercises in Detail 113 Glossary of Terms 143 Resources 149 Acknowledgments 153 About the Author 155

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Book SynopsisBased on her research of 800 biotechnology companies and 3,200 biotechnology executives, Harvard Business School professor Monica Higgins discovered that one firmBaxterwas the breeding ground for today's most successful biotechnology ventures. This phenomena of one organization spawning an industry has alsobeen seen in the high-tech (Hewlett-Packard) and semiconductor industries (Fairchild). However, until now there has been no suitable explanation of whyand how these organizationswere able tocreate the next generation of industry leaders.Career Imprints shows why Baxter was so successful in spawning senior executives and offers an understanding of what it takes for an organization to produce leaders that will dominate an industry for years to come. In this important book, Higgins shows that an organization's career imprintthe result of company systems, structure, strategy, and culturethat employees take with them throughout their careers is the key to creating great leaders. ByTable of ContentsAcknowledgments ix Foreword xv Preface xvii Part One: Setting the Stage 01 1. Introduction: Career Imprints and Senior Executive Mobility 03 2. From Baxter to Biotechnology: The First Wave of Baxter Boys 21 Part Two: The Career Imprinting Process 51 3. Place: Understanding Breeding Grounds for Career Imprinting 53 4. People: Characteristics and Susceptibility to Career Imprinting 85 5. Paths: The Baxter Career Experience and Resulting Career Imprint 107 6. Beyond Baxter: Career Imprints of Merck, Johnson & Johnson, and Abbott 143 Part Three: The Consequences of Career Imprints 179 7. The Spawning Effect: Career Imprints and Industry Evolution 181 8. The Legacy of Career Imprints for Organizations 217 9. The Opportunities and Constraints of Career Imprints 253 10. Career Imprints: New Answers, New Questions 275 Appendix A: Research Design and Methods 295 Appendix B: Analyses of Baxter’s Impact on IPO Success 315 Appendix C: Baxter’s Business and Product Timelines 327 Notes 331 References 365 Index 382

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Book SynopsisLeadership Agility is the master competency needed for sustained success in today's complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility.Trade Review"...there is much to learn from this book and I commend the authors for their painstaking analysis" (The Learning Organisation, Vol. 15 No. 1, 2008)Table of ContentsIntroduction: the Master Competency v Part One: What Is Leadership Agility? 1 Agility in a World of Change and Complexity 3 2 The Five Eds 13 3 Four Competencies for Agile Leadership 31 Part Two: Five Levels of Leadership Agility 4 Expert Level: Solve Key Problems 43 5 Achiever Level: Accomplish Desired Outcomes 64 6 Catalyst Level: Mobilize Breakout Endeavors 91 7 Co-Creator Level: Realize Shared Purpose 123 8 Synergist Level: Evoke Unexpected Possibilities 155 Part Three: Becoming a More Agile Leader 9 Assessing Leadership Agility 193 10 Developing Leadership Agility 203 Appendix A: Research Behind This Book 227 Appendix B: Stages of Personal Development 235 Notes for Inquiring Readers 249 References 295 Resources 307 Acknowledgments 309 The Authors 311 Index 312

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Book SynopsisIn Courage, Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how highly successful executives face and overcome their fears to develop moral intelligence. These real-world examples offer practical lessons for rooting out unethical practices and behaviors by Assessing them for rightness and integrity Addressing moral failures Following through with dialogue and direct action Trade ReviewIn this guide to doing the right thing, Lee presents a self-help approach to solving hard-edged problems. The key to effective leadership, he argues, is "principled conduct under pressure"—in short, courage. While courage is hardly the one-size-fits-all magic bullet that Lee envisions, much of his advice is valuable, particularly that dealing with communication, the thorniest management issue of all. The book is built around extended anecdotes about executives facing tough personnel decisions and having to confront their habits of "avoidant communication," and Lee's reconstructed dialogue is engaging, realistic and instructive. He also offers periodic references to his own, genuinely inspiring transition from myopic, alienated wimp to successful executive, lawyer, executive coach, consultant and bestselling novelist (China Boy, etc.). Granted, this business book has many of the problems typical of the genre: the constant invoking of the book's title, whether or not relevant to the point being made; the regular introduction of acronymed concepts and clumsy coinages; the inspirational speeches and the occasional royal we phrasing ("We now see the difference between high, medium and low core values"). But any book that offers a road map to handling unpleasant workplace conversations is welcome—even if the choices in your everyday life don't require as much courage as in Lee's scenarios. (Feb.) (Publishers Weekly, December 12, 2005)Table of ContentsIntroduction 1 Part One: Backbone at the Point of Decision 9 1. Chris’s Story 11 2. Seeking Courageous Core Values 19 3. Going Deeper (and Higher) into Values and Ethics 31 4. Chris Boldly Moves Forward 43 5. Coda: Applying Courageous Values at Whirlpool 57 Part Two: Courage in Action 63 6. Courageous Communication 65 7. The Courageous Communication Model 75 8. Courageous Feedback 89 9. Courage by Example 105 10. Courageous Leadership 113 11. Three Acts of Courageous Leadership 125 12. Courageous Problem Solving: The Black Box 145 13. Using Courageous Communication from the Bottom Up 161 Part Three: Growing Your Courage 173 14. Everyday Habits That Build Courage 175 15. Your Character Quotient 185 16. The Courage to Change 199 Notes 205 Acknowledgments 211 The Authors 213 Index 215

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Book SynopsisUsing a fictional story followed by thorough analysis of the seven keys to great board governance and effectiveness, The Imperfect Board Member helps board members and CEOs work more effectively and avoid the problems that have plagued companies like Enron and WorldCom.Trade Review"Brown delivers a creative analogy that can be applied to both the corporate and nonprofit arenas. Anyone who leads boards or serves as a member of a board should sit up and take notice of this wonderful book." (www.charitychannel.com, October 2008)Table of ContentsForeword, Patrick Lencioni ix Introduction: Boards Matter xiii 1 On the Edge 1 2 A Glimmer of Hope 15 3 The Secret Formula 27 4 The Enemy Within 43 5 Unraveling From the Inside 57 6 Rebuilding From the Ground Up 71 7 One STEP FORWARD, Two STEPS BACK 83 8 Expect More 93 9 Catching the Wind 107 10 Uncovering the Gem 119 11 Breakthrough 139 12 The Big Day 149 Afterword: Making Application 157 Recommended Reading on Governance 193 Notes 195 Acknowledgments 199 The Author 203

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Book SynopsisPraise for Executive Coaching with Backbone and Heart In this book, O''Neill brings form and structure to the art of executive coaching. Novices are provided a path while seasoned practitioners will find affirmation.Daryl R. Conner, CEO and president, ODR-USA, Inc. Mary Beth O''Neill''s executive coaching gave me the tools and clarity to become a far more effective leader and change agent. The bottom line was that we succeeded with a monumental organizational turnaround that had seemed impossible to accomplish.Eric Stevens, former CEO, Courage Center O''Neill writes in a way that allows you to see this experienced coach in action. What a wonderful way to learn!Geoff Bellman, consultant and author, The Consultant''s Calling Mary Beth brings a keen business focus to coaching by not just contributing insights but through helping me and my team gain the insights that we need to solve our own pTable of ContentsPreface xi Acknowledgments xix The Author xxi Part One: Core Concepts: The Coach’s Stance 1 1. An Introduction to Executive Coaching 3 2. Developing a Strong Signature Presence 19 3. Systems Thinking: Understanding the Executive’s Challenges and the Coach’s Challenges 47 4. The Triangled Coach: Being Effective in the Middle 73 Part Two: Methodology: The Four Phases of Coaching 99 5. Phase 1—Contracting: Find a Way to Be a Partner 101 6. Phase 2—Planning: Keep the Ownership with the Client 153 7. Phase 3—Live-Action Coaching: Strike While the Iron Is Hot 175 8. Phase 4—Debriefing: Define a Learning Focus 203 9. An ROI Method for Executive Coaching: Have the Client Convince the Coach of the Return on Investment 225 Part Three: Special Applications 243 10. Making a Strategic Transition to the Role of Executive Coach 245 11. Helping Leaders Effectively Coach Employees 261 Afterword: Coaching for the Coach 285 Appendix A: The Core Activities and Outcomes of the Coaching Phases 287 Appendix B: Executive Coaching Skills Self-Assessment Survey 291 Appendix C: Questions for Clients 297 Appendix D: Combining Coaching and Consulting for Powerful Results 301 Notes 311 References 319 Index 321

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Book SynopsisIn April of 2000, Gary Erickson turned down a $120 million offer to buy his thriving company. Today, instead of taking it easy for the rest of his life and enjoying a luxurious retirement, he''s working harder than ever. Why would any sane person pass up the financial opportunity of a lifetime? Raising the Bar tells the amazing story of Clif Bar''s Gary Erickson and shows that some things are more important than money. Gary Erickson and coauthor Lois Lorentzen tell the unusual and inspiring story about following your passion, the freedom to create, sustaining a business over the long haul, and living responsibly in your community and on the earth. Raising the Bar chronicles Clif Bar''s ascent from a homemade energy bar to a $100 million phenomenon with an estimated 35 million consumers, and a company hailed by Inc. magazine as one of the fastest-growing private companies in the U.S. four years in a row. The book is filled with compelling personal stories from ETable of ContentsPrologue xi 1 Send Them Home 2(or, Why Walk Away From $60 Million?) 2 The Epiphany Ride 28(the Early Years of Clif Bar) 3 A Drifting Boat 68(getting Clif Back on Course) 4 White Road/red Road 110(a Philosophy for Life and Business) 5 Tales From the Road 174(nine Lessons and a Love Story) 6 Solo Climbing 216(maintaining Control for the Long Haul) 7 Sustaining Our Living Company 244(five Aspirations Business Model) 8 Moments of Magic 298(the Jazz of Business) Epilogue 318 Appendix 333 Resources 335 Acknowledgments 337 Index 345 About the Authors 355

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Book SynopsisA proven approach for helping leaders and teams work together to achieve better decisions, greater commitment, and stronger results More than ever, effective leadership requires us to work as a team, but many leaders struggle to get the results they need.Table of ContentsPreface xiWho this book is for, what it is about, and why I wrote it. 1 How Well Does Your Team Really Work? 1 Why does a group of smart leaders so often create a less-than-smart team? This chapter describes how the mindset leaders use can get them and their team stuck. It explains why adopting a mutual learning set of values and assumptions gets you and your team unstuck so that you get more done and achieve your goals. 2 How You and Your Team Get Stuck: The Unilateral Control Approach 25 When you and your team try to achieve your goals by unilaterally controlling the situation, you get the very results you’ve been trying to avoid. This chapter enables you to compare your own mindset and behaviors to those of a unilaterally controlling leader, so you can understand the mindset from which you are operating. 3 Getting Unstuck to Get Results: The Mutual Learning Approach 49 When you shift to a mutual learning mindset, you and your team operate from a more productive set of values and assumptions. These include being transparent, curious, accountable, and compassionate, and creating informed choice. This chapter demonstrates how that mindset generates common understanding that transforms decision making to produce better team performance, stronger team working relationships, and work that is satisfying and motivating. 4 Getting the Puzzle Pieces on the Table: Mutual Learning Behaviors 1–4 87 How you think is how you lead. This chapter provides detailed guidance on how to put the mutual learning mindset into action through four mutual learning behaviors: state views and ask genuine questions, share all relevant information, use specific examples and agree on what important words mean, and explain your reasoning and intent. See how these behaviors lead you and your team to higher quality decisions, shorter implementation time, and greater commitment and trust. 5 Putting the Puzzle Together: Mutual Learning Behaviors 5–8 109 Continuing from Chapter Four, this chapter provides detailed guidance on how to put the mutual learning mindset into action through four more mutual learning behaviors: focus on interests not positions, test assumptions and inferences, jointly design next steps, and discuss undiscussable issues. 6 Designing for Mutual Learning 143 How you design—or redesign—your team shapes whether your team gets the results you want or the results you’re trying to avoid. See how to enhance your team structures, processes, and context to get more effective decision making, less unproductive conflict, and greater commitment. 7 Dealing With Common Team Challenges 177 Most teams face challenges that are easily addressed by using a mutual learning approach. This chapter describes how to apply the mutual learning mindset and behaviors to deal with these challenges, including keeping team meetings on track, speaking with one voice as a team, preventing end runs, and giving and receiving feedback. 8 Becoming a Smarter Leader 199 Have you decided to become a smarter leader through mutual learning? This chapter helps you take stock of what you want to achieve, develop an action plan for what you want to change and why, and prepare to talk with your team about your changes. Together these steps will help you engage your team to support your leadership change. 9 Becoming a Smarter Team 215 Your team has greater power to get better results when you and the team decide to change together. The stakes are higher, but so are the rewards. This chapter provides specific steps to help you and your team take stock of what the team wants to achieve, develop a team action plan for change, and plan for team conversations to begin the change. Together, these steps will help you create a team whose results exceed the sum of its parts. Notes 233 Acknowledgments 241 About the Author 245 Index 247

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Book SynopsisIn this extraordinary book Col. Kolditz explains that his research on in extremis leadership, where followers perceive their lives to be threatened, reveals that the leadership lessons and principles in evidence in dangerous settings also apply to leading in business and everyday life. The book shows how leadership literally defines the promise of hope or future life and that extremely capable leaders are needed in all walks of life. The book describes a variety of high-risk situations that are ideal settings to seek and find great leaders, assess how they might be different, and to glean valuable insights for extraordinary leadership in our everyday lives. Through heart-stopping real-life stories of leaders in these extreme situations, Kolditz insists that leaders at all levels can improve their effectiveness. Table of ContentsForeword (Joseph W. Pfeifer). Introduction. 1. Key Characteristics of In Extremis Leaders - and How They Are Relevant in All Organizations. 2. In Extremis Lessons for Business and Life: Strengthening Your Own Leadership by Example. 3. The In Extremis Leadership Model: What It Is, Why It Works, and How to Use It. 4. Learning About Fear and Leadership from Dangerous Settings: Handling Emotion During In Extremis Situations. 5. Leading When Tragedy Strikes: Learning to Cope with Loss. 6. Building Teams That Build Leaders: An In Extremis Case Study. Conclusion. Resource: Physical Development for In Extremis Leaders. Notes. Index. Acknowledgments. The Author.

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Book SynopsisInnovation is becoming its own discipline, its own function in companies today. Established companies are clamoring for breakthrough innovation, but are typically held back by the highly reliable, repeatable processes of their management systems.Trade ReviewVoted "Best Book of 2008" in Innovation, Strategy + BusinessTable of ContentsPreface ix Introduction xv 1 Management Systems for Innovation 1 2 Assessing Your Organization’s Capacity for Breakthrough Innovation 23 3 The Discovery Competency 51 4 Incubation: The Long and Winding Road 81 5 Acceleration: Gathering Steam and Building Critical Mass 117 6 The DNA Innovation System 151 7 Incorporating the DNA: The Role of the Orchestrator 185 8 Getting Started: Initiating and Maturing an Innovation Management System 215 9 The Innovation Function 259 Appendix A: Companies Participating in the Breakthrough Innovation Research Study 275 Appendix B: Assessing Your Firm’s Breakthrough Innovation Competency 279 Notes 305 Acknowledgments 315 About the Authors 319 Index 323

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Book SynopsisMake the most of your human services training or practice with these electronic tools!Human Services Technology: Innovations in Practice and Education shows how technology can help practitioners, educators, organizations, and agencies to overcome obstacles, develop problem-solving skills in adults and children, and resolve fear/anxiety issues. It also illustrates how the right software can make a profound difference in the learning experience by transforming students from passive consumers to proactive information hunters. The first half of this vital book highlights well-designed, user-friendly, practice-focused software for use with children and youth, including Funny Face, Bruce?s Multimedia Story, Say No With Donny, Talking it Out, and more. These can be used in play therapy, as a child welfare aid, as an educative/preventative intervention for a variety of issues, and for problem solving in school. This half of the book continues with six chapters discussing soTable of Contents Preface Introduction TECHNOLOGY FOR SOCIAL WORK PRACTICE Introduction to Technology for Social Work Practice YOUTH ?Funny Face?: Shareware for Child Counseling and Play Therapy Interactive Media for Child Care and Counseling: New Resources, New Opportunities Computer Integrated Drug Prevention?Combining Multi-Media and Social Group Work Practice to Teach Inner City Israeli 6th Graders How to Say No to Drugs ?Talking It Out?: A Computer-Based Mediation Process for Adolescents Clients as Co-Developers of Multimedia Software: Two HIV/AIDS Training Programs for Kids ADULTS An Online Stress Management Support Group for Social Workers Risk Management in Online Services Practice Computer-Supported Distance Art Therapy: A Focus on Traumatic Illness Electronic Technology for Social Work Education and Practice: The Application of Telephone Technology to Counseling Videoconferencing in Telepsychiatry Applying Group Support Systems in Social Work Education and Practice TECHNOLOGY IN EDUCATION Introduction: Technology in Education WEB-BASED COURSES COW: Conferencing on the Web Facilitating Interactions Among Students and Faculty via Web-Based Conferencing Systems DISTANCE LEARNING Connecting Aboriginal Learners in Remote Communities: An Online Social Work Course High Tech and High Touch: The Human Face of Online Education CD-ROM/VIDEODISC Counseling Simulations: An Interactive CD-ROM Approach Better Listening: Paraphrasing and Perception Checking?A Study of the Effectiveness of a Multimedia Skills Training Program Multimedia Interactive Training Development?Journey: Discovering Social Services CD-ROM The Development of a Multimedia Training Project: Rewards and Challenges of the Multidisciplinary Team Conclusion Bibliography Index Reference Notes Included

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Book SynopsisBusiness Challenging Business Ethics: New Instruments for Coping with Diversity in International Business.- In Search of Instruments. Business and Ethics Halfway.- Business Ethics Auditing More Than a Stakeholder's Toy.- Is It Ethical to Use Ethics as Strategy?.- Coercion, Guidance and Mercifulness: The Different Influences of Ethics Programs on Decision-Making.- Communicating about Ethics with Small Firms: Experiences from the U.K. and Spain.- Corporate Communication and Impression Management New Perspectives Why Companies Engage in Corporate Social Reporting.- The Dialogical Turn of Public Relation Ethics.- Values in Decision-Making Processes: Systematic Structures of J. Habermas and N. Luhmann for the Appreciation of Responsibility in Leadership.- Cross-Cultural Methodological Issues in Ethical Research.- Managing Cross Cultural Business Ethics.- International Enterprises and Trade Unions.- An Ethics of Care or an Ethics of Justice.- The Limits of Shareholder Value.- Ethical Business and Investment: A Model for Business and Society.- Reasons To Be Ethical: Self-Interest and Ethical Business.- The Spanish Code for Good Corporate Governance (Olivencia Report): An Ethical Analysis.- The Cultural Dimension of Codes of Corporate Governance: A Focus on the Olivencia Report.- Innovation and Ethics Ethical Considerations in the Innovation Business.- Human Rights and Business Ethics: Fashioning a New Social Contract.Table of ContentsBusiness Challenging Business Ethics: New Instruments for Coping with Diversity in International Business; J. Sójka, J. Wempe. In Search of Instruments. Business and Ethics Halfway; H.J.L. van Luijk. Business Ethics Auditing - More Than a Stakeholder's Toy; J. Rosthorn. Is It Ethical to Use Ethics as Strategy? B.W. Husted, D.B. Allen. Coercion, Guidance and Mercifulness: The Different Influences of Ethics Programs on Decision-Making; A. Nijhof, et al. Communicating about Ethics with Small Firms: Experiences from the U.K. and Spain; L.J. Spence, J.F. Lozano. Corporate Communication and Impression Management - New Perspectives Why Companies Engage in Corporate Social Reporting; R. Hooghiemstra. The Dialogical Turn of Public Relation Ethics; R. van Es, T.L. Meijlink. Values in Decision-Making Processes: Systematic Structures of J. Habermas and N. Luhmann for the Appreciation of Responsibility in Leadership; E. Schnebel. Cross-Cultural Methodological Issues in Ethical Research; G. McDonald. Managing Cross Cultural Business Ethics; C.J. Moon, P. Woolliams. International Enterprises and Trade Unions; M. Meel, M. Saat. An Ethics of Care or an Ethics of Justice; W. French, A. Weis. The Limits of Shareholder Value; P. Koslowski. Ethical Business and Investment: A Model for Business and Society; R. Spiller. Reasons To Be Ethical: Self-Interest and Ethical Business; J. Kaler. The Spanish Code for Good Corporate Governance (Olivencia Report): An Ethical Analysis; J.F. Lozano. The Cultural Dimension of Codes of Corporate Governance: A Focus on the Olivencia Report; A.J.G. Sison. Innovation and Ethics Ethical Considerations in the Innovation Business; Y. Fassin. Human Rights and Business Ethics: Fashioning a New Social Contract; W. Cragg.

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Book SynopsisThe book provides an in-depth description of cross-border project financing as a technique for financing capital-intensive projects, as well as an overview of certain financing and derivative instruments currently available in the global financial markets.Table of ContentsAcronyms. About the Authors. Introduction. 1. Overview of Financial Innovations in the International Financial Markets. 2. Syndicated Eurocredit Loans. 3. Marketable Debt Securities in the International Financial Markets. 4. Depositary Receipts. 5. Interest Rate, Currency and Commodity Derivatives. 6. Off-balance Sheet Activities of Commercial Banks. 7. What is Project Financing? 8. Description of a Project Finance Transaction. 9. Advantages and Characteristics of Project Financing. 10. Appraisal Techniques in Project Financing. 11. Risk Identification and Risk Assessment in Project Financing. 12. Risk Management Techniques in Project Financing. 13. Limited-recourse Structures. Glossary of Terms. Bibliography. Index.

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Book SynopsisGeneral Practice is undergoing the most major series of changes since the introduction of the National Health Service in 1948.Table of Contents1. Cinical Goals and Challenges.- 2. Practice Organisation and Management.- 3. Practice Oragnanisation and Financial Management.- 4. Practice Development.- 5. General Practice Fund Holding.- 6. Reorganisation of National Health Service.- Appendices.

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Book SynopsisProductivity expert shares the simple 7-minute strategy that will transform how you start your day, manage your schedule, overcome digital distraction, and boost your productivity.

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Book SynopsisThriving at work doesn''t require changing who you are- Do brainstorming meetings leave you drained and wishing you''d said more?- Have you been ignored while your extroverted coworkers get praised?- Do you feel like you have to pretend to be someone you''re not in order to get ahead?As an introvert, you may feel like the things you''re best at--deep thinking, keen observation, focused listening, and strategic planning--are not highly valued in your workplace. But just because your greatest strengths are internal doesn''t mean your workplace doesn''t need them. In fact, your invisible skills are essential to any business''s success! And the key to your personal success is not trying to be someone else but being 100% yourself. Backed by research, case studies, and personal observation, communication expert Dr. Mike Bechtle shows you how to capitalize on your unique strengths so that you can reach your full potential with confidence and auth

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Book SynopsisA New York Times bestselling author and a successful life coach provide a proven, step-by-step guide to create a life plan, equipping readers to live with intention, direction, and passion in every area of life.

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Book SynopsisNew York Times bestselling author and America's leadership mentor offers a revolutionary system for slaying distractions, gaining freedom from interruptions, and reducing task lists so readers can focus on their highest goals.

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Book SynopsisForty years of rapid industrialization have transformed millions of South Korean peasants and their sons and daughters into urban factory workers. Hagen Koo explores the experiences of this first generation of industrial workers and describes its struggles to improve working conditions in the factory and to search for justice in society. The working class in South Korea was born in a cultural and political environment extremely hostile to its development, Koo says. Korean workers forged their collective identity much more rapidly, however, than did their counterparts in other newly industrialized countries in East Asia. This book investigates how South Korea''s once-docile and submissive workers reinvented themselves so quickly into a class with a distinct identity and consciousness. Based on sources ranging from workers'' personal writings to union reports to in-depth interviews, this book is a penetrating analysis of the South Korean working-class experience. Koo reveals how cultuTrade ReviewThe influence of cultural and political forces on the construction of a working-class identity in mid- and late-20th-century South Korea is investigated.... Although the future of the South Korean working class remains undetermined, it is concluded that previous generations of workers made substantial gains in improving working conditions and achieving social justice. * Sociological Abstracts *This book examines how Korean workers have interpreted their experiences, recognized their common interest, and achieved class consciousness and a collective identity in an environment undergoing rapid social and economic change. The author draws on broad statistical evidence and research data, which he analyzed over a period of ten years. He collected statistical data covering thirty years of industrialization, and also examined interview transcripts, first-generation workers' essays and diaries, union newspapers, and other materials. The resulting detailed analysis offers several rich insights.... Informed by the author's unique perspective and the variety of sources on which he ably draws, Korean Workers brings important theoretical and methodological insights to the field of Korean working-class studies. * Industrial and Labor Relations Review *With Korean Workers, sociologist Hagen Koo turns to the growth of class consciousness among female and male workers from the 1970s to the 1990s, in the process providing a useful overview of an exceptional period in Korean history from the ground up. * Anthropology of Work Review *This book is highly recommended. It is the overdue, first serious, comprehensive, and well-researched study on South Korean working-class formation available to English readers. For those who are interested in Korean political economy, I believe that this book will provide a story that is overlooked by the developmental state literature. For those who are interested in labor studies and industrial sociology, this book shows how theories on class formation can be wonderfully combined to illustrate a particular case. * Labour/Le Travail *This book represents a fascinating history of the growth of class consciousness in one of the developing world's most militant labor movements as it overcame an inhospitable culture and despotic work conditions. Well informed by social science theory, Hagen Koo has written an analytically astute, yet unusually sensitive and sympathetic, account of working-class formation in modem Korea. * Korea Journal *This is a well-written cogently argued alternative picture of Korean society from the perspective of workers who have won little attention thus far. Scholars, students of Korean society, and, indeed, students of comparative labor movements will learn much of Korea in the volume. * Work and Occupations *

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Book SynopsisFinancial control and macroeconomic stability, McKinnon argues, are more critical to a successful transition than is any crash program to privatize state-owned industrial assets and the banking system.Trade ReviewArgues that balancing the budget, installing a valid tax system, and reforming banking should come before liberalization. Foreign Affairs Invaluable for those wishing to pursue in more detail specific aspects of financial liberalization. Finance and DevelopmentTable of ContentsPrefaceAcknowledgmentsIntroduction: The Order of Economic Chapter 1. LiberalizationChapter 2. Financial Repression and the Productivity of Capital: Empirical Findings on Interest Rates and Exchange RatesChapter 3. High Real Interest Rates: Japan and Taiwan Versus ChileChapter 4. Instruments of Financial RepressionChapter 5. Inflation Tax, Monetary Control, and Reserve Requirements on Commercial BanksChapter 6. Macroeconomic Control During Disinflation: Chile Versus South KoreaChapter 7. Macroeconomic Instability and Moral Hazard in BankingChapter 8. Protectionism in Foreign Trade: Quotas Versus TariffsChapter 9. Exchange-Rate Policy in Repressed and Open Economies Chapter 10. The International Capital Market and Economic Liberalization: The Overborrowing SyndromeChapter 11. Stabilizing the Ruble: Financial Control During the Transition From a Centrally Planned to a Market EconomyChapter 12. Foreign Trade, Protection, and Negative Value-Added in a Liberalizing Socialist EconomyChapter 13. Financial Growth and Macroeconomic Stability in China, 1978–1992: Implications for Russia and Eastern EuropeChapter 14. Gradual Versus Rapid Liberalization in Socialist Foreign Trade: Concluding Notes on Alternative ModelsReferences Index

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Book SynopsisWhether it's a case of mold in an elementary school or inadequate ventilation in a high-rise office building, this valuable guide can help people cope when the air they breathe indoors is making them sick.Trade ReviewWell researched and clearly presented by a recognized expert in the field. -- Dr. Kenneth W. Edwards Real Estate Professional 2006 An interesting read and a good resource for information on indoor air quality... it offers solutions rather than blame. -- Lauren Heine, PhD Chemical and Engineering News 2006 May does a good job of explaining technical information in a simple manner, using instructive photographs... Will be especially useful for libraries emphasizing legal and policy collections. Choice 2007 This book is a non-alarmist, extremely current, review of many now recognized sources of inevitable and not-so-inevitable air quality impairment... this book belongs in your reference library. -- Richard Hughes M.D. News 2007 May's new book on sick buildings offers practical cures for both individuals and those in charge of such properties. Boston Herald 2006 A scientific, practical, and thorough guide to indoor air quality. Environmental Building News 2007 Takes on very complex issues, explains them in a language we can understand, and best of all stresses that sources of indoor air pollution can be identified and removed. Allergy & Asthma Today 2006 This very readable, 317-page book targets the general public and office occupants. -- Janice Camp Respiratory Care 2007 This little book as a lot to offer. -- J. Thomas Pierce, MBBS, PhD Doody's Review Service 2008Table of ContentsPrefaceAcknowledgmentsPart I: The Basics1. Poor Indoor Air Quality: A Health Concern2. Shelter in the Storm3. Diseased Decor4. A Sea of Air5. Gases in the Sea of Air6. Particles in the Sea of Air7. Menace in the MechanicalsPart II: Daily Life8. Schools: Our Children, Our Future9. Nine to Five: Where We Work10. Infirm Infirmaries and Coughing Courthouses11. Retail Spaces: Shop Till You Drop12. Before Nine and After Five: Recreation and TravelPart III: The Final Test: Grading the Air13. Do It Yourself14. Call in a Professional15. More Data for TechiesConclusionResource GuideList of AbbreviationsNotesIndex

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Book Synopsis On reclaiming the moral roots of capitalism for a virtuous future For good or ill, the capitalism we have is the capitalism we have chosen, says Kenneth Barnes. Capitalism works, and the challenge before us is not to change its structure but to address the moral vacuum at the core of its current practice. InRedeeming CapitalismBarnes explores the history and workings of this sometimes-brutal economic system. He investigates the effects of postmodernism and unpacks biblical-theological teachings on work and wealth. Proposing virtuous choices as a way out of such pitfalls as the recent global financial crisis, Barnes envisions a more just and flourishing capitalism for the good of all.

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Book SynopsisWhat role do East Asian states play in the world economy? Can the world-systems model originally designed for studying development in Europe and North America be applied to East Asia? To what extent has the rivalry between the United States and Japan had an impact on the development of East Asia? Examining these and other key questions, the authors offer a clear, comprehensive analysis of the economic development of East Asia. Offering a unique perspective, this book examines the origins and transformation of East Asia from a world-systems analysis. In contrast to the literature's focus on market, culture, state, and dependency, East Asia and the World Economy points to the crucial role of geopolitical and regional factors in East Asian development. The authors provide a cohesive review of the world-systems model as it applies to East Asia, exploring its intellectual heritage, the historical context through which it arose, its basic assumptions, and its policy implications. To illustrate how this model works in East Asia, the authors examine the economies of Hong Kong, Taiwan, China, North Korea, and Japan. The result is a fascinating study that demonstrates how the world-systems model provides a more focused explanation of East Asia's peculiar pattern of development. For scholars and students in the fields of political science, economics, Asian studies, international affairs, and development studies, this book is a must. This book applies world-systems analysis to explain the peculiar pattern of East Asian development over the past two centuries. . . . It offers a fresh and fascinating approach to the study of economic and political evolution in the East asian nations. The volume is well organized and written for both scholars and students. It will make an excellent text for an undergraduate course in East Asian Economics and politics. --Choice CONTENTS: I. Theoretical Introduction // 1. Current Perspectives on East Asian Development // II. Incorporation // 2. The Decline of the Chinese Empire / 3. The Great Escape of Japan // III. Regionalization // 4. Japan and Its Colonial Empire / 5. The Sino-Japanese War and the Chinese Communist Revolution // IV. Ascent // 6. The Social Trajectories of China and North Korea / 7. The Corization of Japan / 8. The Semiperipherization of the NIEs (Hong Kong, South Korea, Taiwan) // V. Centrality // 9. United States - Japan Hegemonic Rivalry / 10. The Chinese Triangle of Mainland - Taiwan - Hong Kong / 11. Conclusion / Index ABRIDGED CONTENTS: I. Theoretical Introduction / II. Incorporation / III. Regionalization / IV. Ascent / V. CentralityTable of ContentsPART ONE: THEORETICAL INTRODUCTION Current Perspectives on East Asian Development PART TWO: INCORPORATION The Decline of the Chinese Empire The Great Escape of Japan PART THREE: REGIONALIZATION Japan and Its Colonial Empire The Sino-Japanese War and the Chinese Communist Revolution PART FOUR: ASCENT The Socialist Trajectories of China and North Korea The Corization of Japan The Semiperipherization of the Newly Industrializing Economies PART FIVE: CENTRALITY United States-Japan Hegemonic Rivalry The Chinese Triangle of Mainland-Taiwan-Hong Kong Conclusion

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Book SynopsisIs it possible that consumers exploit advertising even more so than advertising exploits and influences our culture? Author Jib Fowles argues that consumers look to advertising to provide them with images that can assist them in negotiating the personal dilemmas of advanced industrial life. Advertising and Popular Culture is the first comprehensive text to provide a balanced analysis of advertising and its companion, the popular culture, conveyed through the mass media. Reflecting current theories, this thoughtful critique uses excerpts from advertising campaigns to illustrate how modern advertising both draws from and contributes to popular culture. Fowles traces the role of advertising in our culture from its evolution as part of the culture of mass consumption in the late 19th century, the development of advertising agencies, and the creation of a consumer culture to an exploration of the major themes of American advertising. Advertising and Popular Culture represents a fresh and fuTable of ContentsEnergizers Origins Flagrant Criticisms The Dynamics behind the Advertisement The Dynamics of Popular Culture Exchanges The Surface of the Advertisement, Composed and Consumed Deciphering Advertisements Mixed Receptions The Project of the Self In Perspective

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThe first ethnography of Wikipedia's organization, governance, and power structure, Common Knowledge argues that many criticisms of Wikipedia have been rooted in misconceptions, spread by outsiders who overlook its true strengths and weaknesses. This book examines how Wikipedia does and does not work from the inside out.Trade Review"Jemielniak presents an evenhanded look at Wikipedia, showing how policy along with a balance of bureaucracy work well. The author explores the problems editors and the Wikimedia Foundation (the nonprofit organization supporting Wikipedia projects) are trying to work through. His criticism is constructive, focusing on situations and issues that have improved or can improve Wikipedia, including how founder Jimmy Wales's role has shifted . . . Methodology, glossary, and an extensive bibliography are included for Wikipedia novices and interested researchers . . . Recommended."—S. Marks, CHOICE"It's the first anthropological study of an internet hive mind now entering its adolescence. The book pulls off a near-impossible double act, serving as both primer and detailed study on the habits of Wikipedians. It presents Wikipedia as a 'parahierarchy' thriving on its own conflicts, where even the dense catalogue of house rules is subject to reinterpretation . . . [Jemielniak's] depiction of its present and past shows how much the free encyclopaedia has already developed to become a worldwide movement."—Roisin Kiberd, Motherboard"This is a trailblazing study of Wikipedia—a phenomenon that is so much in our daily lives, while remaining mysterious to most of us. We should be thankful to Jemielniak for this study. As a seasoned user, an insider, and a scholar, his thorough account introduces us to Wikipedia's inner mechanisms, productive processes, quality controls, splendors, and miseries as a treasury of knowledge that is without precedence and, increasingly, without competition."—Zygmunt Bauman, University of Leeds"Jemielniak confronts the fascinating politics of Wikipedia as an insider, relaying the healthy clash of cultures and values that ensues as people try to get it right. This is a wonderful, detailed account of Wikipedia's rules and hierarchies, culture of consensus, internal power structures, governance, and leadership—especially in its English and Polish incarnations."—Jonathan Zittrain, Harvard University and author of The Future of the Internet—And How to Stop It"Of all the social artifacts we've built on top of the internet, Wikipedia is at once the strangest and the most familiar. Half a billion people visit every month, but almost no one knows how it works or why. Dariusz Jemielniak has written a thoughtful and multi-faceted account of Wikipedia's culture, contradictions, and challenges."—Clay Shirky, New York University and author of Cognitive Surplus: Creativity and Here Comes Everybody: The Power of Organizing Without Organizations"Common Knowledge? is the first fully ethnographic study of Wikipedia culture. This thoughtful and intellectually provocative study sheds new light on a community behind the largest collaborative movement of humankind, and is a must-read for all interested in open collaboration movement."—Jimmy Wales, founder of Wikipedia"Wikipedia is breathtakingly important, but it's new enough that it hasn't been studied much yet. This well-informed, thoughtful book from management professor and longtime Wikipedian Dariusz Jemielniak takes readers behind the scenes, exploring how Wikipedia works and why it matters. It's an important addition to the existing literature."—Sue Gardner, 2007-2013 Executive Director of Wikimedia Foundation

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Book SynopsisFarewell to faux pas!South Korea is one of the greatest economic success stories of the past 60 years, and more and more Westerners are traveling to this bustling, modern country for business and pleasure. But no matter why you visit, an understanding of Korea''s etiquette and culture is essential to an enjoyable and successful trip. With Etiquette Guide to Korea, you''ll never need to worry about making an embarrassing mistake. This authoritative guide covers everything the courteous traveler needs to know, including the importance of names and how to use them, shaking hands versus bowing, table manners for celebrations and everyday meals, and how to negotiate in Korea. Also included are invaluable lists of Korean vocabulary and helpful phrases, making this book the most important item you can pack for your trip or extended stay in Korea.

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Book SynopsisTransformational Leadership, Second Edition is intended for both the scholars and serious students of leadership. It is a comprehensive review of theorizing and empirical research that can serve as a reference and starting point for additional research on the theory.It can be used as a supplementary textbook in an intense course on leadership - or as a primary text in a course or seminar focusing on transformational leadership.New in the Second Edition: New, updated examples of leadership have been included to help illustrate the concepts, as well as show the broad range of transformational leadership in a variety of settings. New chapters have been added focusing specifically on the measurement of transformational leadership and transformational leadership and effectiveness. The discussion of both predicators and effects of transformational leadership is greatly expanded. Much more emphasis is given to authentic vs. inauTrade Review"...the book clearly outlines the kinds of programmatic steps that are used in trying to develop leaders to be more transformational, including techniques such as 360-degree feedback, personal development plans, working on vision plans and articulation of visions, etc."—The Member Connector - International Leadership Assoc. "A new or revised book by on the world's most eminent researchers on leadership is usually the cause for celebration, and this work by Bernard Bass (writing with Ronald E. Riggio) is no exception....this is a must-read book for researchers and advanced students in leadership in general and transformational leadership in particular....a valuable contribution for any serious student on this topic."—PsycCRITIQUES "Bernie Bass' legacy is an international tidal wave of researchers and scholars exploring transformational leadership. The study of leadership has many mothers but it was Bernie Bass who became its driving force. We are delighted to have this new edition of Transformational Leadership and to find the markedly thoughtful influence of leadership scholar and social psychologist Ron Riggio. It brings in substantial new findings, consolidates and conceptualizes previous work, and brings the work of leadership to life with real leaders in real-life situations."—James MacGregor Burns and Georgia Sorenson, University of Maryland Table of ContentsForeword. Preface to the Second Edition. Introduction. The Measurement of Transformational Leadership. Commitment, Loyalty, and Satisfaction of Followers of Transformational Leaders. Transformational Leadership and Performance. Stress and Transformational Leadership. Contingencies of Transformational Leadership. Transformational Organizational Cultures. Transformational Leadership of Men and Women. Implications of Transformational Leadership for Organizational Policies. The Development of Transformational Leadership. Predictors and Correlates of Transformational Leadership. Rank, Status, and Transformational Leadership. Empowerment and Transformational Leadership. Substitutes for Transformational Leadership and Teams as Substitutes. Transformational Leadership: Future Challenges and Applications.

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Book SynopsisAlthough firms have been sending employees on international assignments for decades, systematic understanding is sorely lacking. This volume looks at such critical aspects of the assignment process as the selection process, the training required, factors that affect adjustment, performance and commitment, and how to retain and capitalize on the international experience once employees return home.This book is written for human resource managers and executives whose focus includes the global economy and the strategic role of people in achieving international competitiveness. It can be used as a textbook for courses in International Human Resource Management.Trade Review"This book is an important addition to the management literature on globalization. It weaves practical examples and theory to provide new insights on the critical importance of developing the right staffing and human resource strategies to support global strategies. Managers and scholars alike will find this book insightful and valuable."—Ellen Ernst KossekSchool of Labor and Industrial Relations, Michigan State University"The book is written by really top-notch people in the field, all of whom have very strong credentials. The use of real examples and "best practices" is excellent. I especially like the use of quotes from experts that are sprinkled throughout the book. The book makes good use of scientific research to support its concepts.""This is a thorough and useful book. The book provides research-based suggestions for policies and practices. The attention to repatriation is particularly important and offers direction for companies to avoid mistakes as well as warning for individuals to heed. The authors go beyond the Western viewpoint to describe how organizations based in other cultures manage their expatriates. There are numerous examples, quotes, and in-depth cases written by executives. Also, excellent charts and figures convey and explain concepts....This book deals with an issue many companies have struggled with for some time."—Manuel LondonDirector of the Center for Human Resource Studies, State University of New YorkTable of ContentsContents: Foreword. Preface. Part I: Introduction. The Strategic Roles of International Assignments in Globalization. The Process of Cross-Cultural Adjustment. Part II: Before the Assignment. Selecting: Identifying Candidates With Global Leadership Potential. Training: Helping People to Do the Right Things. Part III: During the Assignment. Adjusting: Developing New Mental Road Maps and Cultural Skills. Integrating: Balancing Multiple Allegiances. Appraising: Determining if People are Doing the Right Things. Rewarding: Compensation and Pay. Part IV: After the Assignment. Repatriating: Helping People Readjust and Perform. Retaining: Utilizing the Experienced Global Manager. Managing the Entire Global Assignment Cycle: Establishing Best Practices.

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Book SynopsisA high-performance manual for modern, time-short achievers with no time to waste.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisRecent events-the Citizens United Supreme Court decision, the Occupy Wall Street movement, and efforts to increase the minimum wage, among others-have driven a tremendous surge of interest in the political power of business. Capital Gains collects some of the most innovative new work in the field. The chapters explore the influence of business on American politics in the twentieth century at the federal, state, and municipal levels. From corporate spending on city governments in the 1920s to business support for public universities in the postwar period, and from business opposition to the Vietnam War to the corporate embrace of civil rights, the contributors reveal an often surprising portrait of the nation's economic elite. Contrary to popular mythology, business leaders have not always been libertarian or rigidly devoted to market fundamentalism. Before, during, and after the New Deal, important parts of the business world sought instead to try to shape what the state could accompTrade Review"Capital Gains provides nuanced and reasoned assessments which combine to form a great contribution to the history of capitalism and the shifting U.S. political economy." * Reviews in American History *"With Capital Gains: Business and Politics in Twentieth-Century America, Richard John and Kim Phillips-Fein have brought together a collection of important essays on the relationship of business and politics in the twentieth century. Moving well beyond portrayals of business leaders as robber barons or industrial statesmen, the chapters, which proceed in chronological fashion, range in focus from local boosterism to military spending to corporate civil rights. . . . Taken as a whole, the authors sound a clarion call for the new kinds of questions scholars are asking about modern political economy." * Business History Review *"An outstanding book. The volume is sound from a scientific perspective, grounded in primary sources and wide archival research, and, at the same time, contributes remarkably to our knowledge in this field. This is due both to the new empirical evidence provided, and to the fact that it builds on different disciplines such as political history, business history, political science, historical sociology, and history of capitalism. This multidisciplinary attitude allows the reader to reconstruct effectively the complexity of businessmen's approach to the political world, as well as improving our understanding of government interaction with business elites." * The Economic History Review *"The essays collected for Capital Gains are eminently readable. Each stands on its own as a fascinating snapshot into topics as varied as antitrust and patent law, the public-university system, anti-Vietnam protests, and the history of workplace diversity initiatives. More importantly, these essays together help to contextualize the rise of corporate power in the twentieth-century United States." * The Journal of Interdisciplinary History *"With Capital Gains, the scholarly push to revive political economy and craft a new history of twentieth century business, politics, and capitalism has found its vehicle. No longer can we cast 'business elites' as the thoughtless tools of the capitalist machine. Through rich, compelling archival research and authoritative historiographical analysis, these sophisticated essays make a powerful case for business as a multidimensional, ideologically diverse set of historical actors." * Benjamin Waterhouse, University of North Carolina, Chapel Hill *"What is the most productive way to study the history of capitalism? The authors in this volume pursue a multidisciplinary approach and believe in the importance of institutions and public policy. For these reasons, Capital Gains is a valuable contribution to the historiography of the twentieth-century United States." * Kenneth Lipartito, Florida International University *Table of ContentsPreface —Kim Phillips-Fein Introduction. Adversarial Relations? Business and Politics in Twentieth-Century America —Richard R. John PART I. THE PROGRESSIVE ERA AND THE 1920s Chapter 1. Trade Associations, State Building, and the Sherman Act: The U.S. Chamber of Commerce, 1912-25 —Laura Phillips Sawyer Chapter 2. Toward a Civic Welfare State: Business and City Building in the 1920s —Daniel Amsterdam PART II. THE NEW DEAL AND THE SECOND WORLD WAR Chapter 3. The "Monopoly" Hearings, Its Critics, and the Limits of Patent Reform in the New Deal —Eric S. Hintz Chapter 4. Farewell to Progressivism: The Second World War and the Privatization of the "Military-Industrial Complex" —Mark R. Wilson Chapter 5. Beyond the New Deal: Thomas K. McCraw and the Political Economy of Capitalism —Richard R. John and Jason Scott Smith PART III. THE POSTWAR ERA: ECONOMIC DEVELOPMENT Chapter 6. "Free Enterprise" or Federal Aid? The Business Response to Economic Restructuring in the Long 1950s —Tami J. Friedman Chapter 7. "They Were the Moving Spirits": Business and Supply-Side Liberalism in the Postwar South —Brent Cebul Chapter 8. A Fraught Partnership: Business and the Public University Since the Second World War —Elizabeth Tandy Shermer PART IV. THE POSTWAR ERA: LIBERALISM AND ITS CRITICS Chapter 9. The Triumph of Social Responsibility in the National Association of Manufacturers in the 1950s —Jennifer Delton Chapter 10. "What Would Peace in Vietnam Mean for You as an Investor?" Business Executives and the Antiwar Movement, 1967-75 —Eric R. Smith Chapter 11. Entangled: Civil Rights in Corporate America Since 1964 —Pamela Walker Laird Notes Contributors Index * * * * *

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