Description
Book SynopsisHelps readers answer vital questions such as: What should I do when my personal values conflict with company business values? How do I make trade-offs between the needs of my customers, my employees, and my company's shareholders? And, do I really want to devote my talents to business?
Table of ContentsForeword xv
Warren Bennis
Preface: A New Generation of Leaders xvii
Introduction: Where Have All the Leaders Gone? 1
Part One: Becoming an Authentic Leader
1. Leadership is Authenticity, Not Style 11
2. The Transformation of Leaders 27
3. Leading a Balanced Life 45
Part Two: Building an Authentic Company
4. Missions Motivate, Dollars Don’t 61
5. Values Don’t Lie 71
6. It’s the Customer, Stupid! 81
7. It’s Not Just the CEO 91
8. Whose Bottom Line: Customers or Shareholders? 101
Part Three: In the Crucible of the Market
9. Seven Deadly Sins: Pitfalls to Growth 109
10. Overcoming Obstacles: Nothing Can Stand in Your Way 117
11. Ethical Dilemmas: When in Rome, Don’t Follow the Romans 127
12. Innovations from the Heart 133
13. Acquisitions Aren’t Just About Money 143
14. Shareholders Come Third 153
Part Four: Beyond the Bottom Line
15. Governance is Governance 165
16. Sticking Your Neck Out 177
17. Preparing for Succession . . . and Moving On 187
Epilogue: If Not Me, Then Who? If Not Now, When? 197
Medtronic Financial Results 201
Suggested Reading 203
Acknowledgments 207
The Author 209
Index 211
