Research and development management Books

Book SynopsisGrowing an Entrepreneurial Business: Concepts and Cases is a new textbook, designed for courses that focus on managing small to medium sized enterprises.Trade Review"Based on decades of research, consulting and teaching experience, Professor Ed Hess presents an extraordinary textbook on entrepreneurial growth. Rejecting the traditional notions of growth for growth's sake, Professor Hess presents a more nuanced view by placing value creation at the center of the growth imperative. Based on painstaking research, this book is an inspiring and practical blueprint for leading and managing growth." -- Sankaran Venkataraman, MasterCard Professor of Business Administration, Darden Graduate School of Business * University of Virginia *"Growing an Entrepreneurial Business: Concepts and Cases offers a treasury of solid empirical research, described in a most captivating way. This resource also offers insights that will help any practitioner move ahead and reach the full potential and satisfaction from growing an entrepreneurial venture. A must-read!" -- George Hess, Management Professor * Loyola Marymount University *"There are several books that try to cover entrepreneurship from soup to nuts—everything you could possibly want to know about starting a company. This book is fairly unique in its focus on growing an extant entrepreneurial business." -- Philip Anderson, Professor of Entrepreneurship * INSEAD *"Ed Hess has emerged in recent years as a remarkably prolific author on the topic of organic growth. Growing an Entrepreneurial Business is another example of Ed's depth of understanding of the challenges and opportunities faced by entrepreneurial ventures as they grow and develop. His findings will no doubt prove valuable to students whose future careers lie in an entrepreneurial space, as well as to entrepreneurs as they guide their organizations to success." -- Robert K. Kazanjian, Professor of Organization & Management, Goizueta Business School"This book is a must read for managers of small and medium sized companies interested in growing their firms. Using examples from case studies as well as his own wisdom and analysis, Hess tackles the tricky question of how to scale an organization in a thoughtful, insightful, and systematic manner." -- William Forster, Assistant Professor

Read more less

Book SynopsisLarge numbers of people in urbanizing regions in the developing world live and work in unplanned settlements that grow through incremental processes of squatting and self-building. Slums: How Informal Real Estate Markets Work shows that unauthorized settlements in rapidly growing cities are not divorced from market forces; rather, they must be understood as complex environments where state policies and market actors still do play a role. In this volume, contributors examine how the form and function of informal real estate markets are shaped by legal systems governing property rights, by national and local policy, and by historical and geographic particularities of specific neighborhoods. Their essays provide detailed portraits of individuals and community organizations, revealing in granular detail the working of informal real estate markets, and they review programs that have been implemented in unconventional settlements to provide lessons about the effectiveness and impleTrade Review"Likely to be a frequently used and often cited book, Slums: How Informal Real Estate Markets Work provides an extraordinary array of information on a complex and highly idiosyncratic subject that existing studies treat only in a limited way." * Robert Buckley, The New School *Table of ContentsPreface PART I. COMPARATIVE PERSPECTIVES Chapter 1. Urban Governance and Development of Informality in China and India —Arthur Acolin, Shahana Chattaraj, and Susan M. Wachter Chapter 2. Comparative Evidence on Urban Land-Use Regulation Bureaucracy in Developing Countries —Paavo Monkkonen and Lucas Ronconi Chapter 3. Urban Land Titling: Lessons from a Natural Experiment —Sebastian Galiani and Ernesto Schargrodsky PART II. ANTHROPOLOGICAL PERSPECTIVES Chapter 4. The Formalization of Informal Real Estate Transactions in Rio's Favelas —Janice E. Perlman Chapter 5. Tenure Regularization Programs in Favelas in Brazil —Patricia Cezario Silva and Yvonne Mautner Chapter 6. Property Markets Without Property Rights: Dharavi's Informal Real Estate Market —Shahana Chattaraj Chapter 7. Periurban Land Markets in the Bangalore Region —Sai Balakrishnan PART III. PUBLIC POLICY PERSPECTIVES Chapter 8. Rehousing Mumbai: Formulizing Slum Land Markets Through Redevelopment —Vinit Mukhija Chapter 9. Tenure Regularization: Process and Experiences in Latin America —José Brakarz Chapter 10. Making a Difference in the Predominantly Informal City —David Gouverneur Chapter 11. Informal Land Markets: Perspectives for Policy —Bish Sanyal Notes References List of Contributors Index

Read more less

Book Synopsis

Read more less

Book SynopsisA revolution in American medicine is in full swing, with the race from fee-for-service to fee-for-value at the front line in a battle that will transform healthcare delivery for decades to come. Robert A. Phillips brings together key thought leaders and trail-blazing practitioners, who provide an exploration of the strategies, innovations, and paradigm shifts that are driving this transformation.Trade Review"America's Healthcare Transformation claims that we are in the midst of a fundamental transformation of the practice of medicine and the $3 trillion annual health care industry. Indeed, this claim is persuasively and seamlessly documented by the contents of the book describing 5 domains: patient safety and quality; health care delivery redesign; emerging paradigms in the practice of medicine; health care delivery reform; and the patient experience." * Journal of Public Health Management and Practice *"Based on his own experience in leading effective change in one of America’s premier academic hospitals, Dr. Phillips has brought together leaders from many disciplines to provide guidance on steering medical institutions through the current turbulent changes in U.S. healthcare. By focusing on the key elements in the evolving transformation of healthcare – safety and quality; the redesign of healthcare delivery; new models of medical practice; methods of reimbursement; and the patient experience – the book provides a comprehensive overview of where we are, how we got here, and where we still need to go to assure that our healthcare system meets the needs of all patients with the highest quality and in the most compassionate, effective, and efficient manner. As such, it has much to offer a wide range of individuals, from the lay public and those interested in healthcare policy, to those charged with leading operational change in their own institutions on a daily basis.” -- Barry S. Coller, M.D. * Physician in Chief and Vice President for Medical Affairs, The Rockefeller University *Table of ContentsPart I: Patient Safety and Quality 1.Organizing Performance Management to Support High Reliability Healthcare Erin S. DuPree, MD, FACOG Chief Medical Officer and Vice President; Joint Commission Center for Transforming Healthcare Mark R. Chassin, MD, FACP, MPP, MPH President and Chief Executive Officer; The Joint Commission 2.Elimination of Unintended Variation in Patient Care Gary S. Kaplan, MD, FACP, FACMPE, FACPE Chairman and CEO; Virginia Mason Health System 3.Fundamental Approaches to Measuring and Improving Patient Safety Sarah P. Slight, MPharm, PhD, PGDip School of Medicine, Pharmacy, and Health; Wolfson Research Institute David W. Bates MD, MSc Senior Vice President for Quality and Safety; Chief Quality Officer; Brigham and Women’s Hospital; Brigham and Women’s Physicians Organization 4.The Organizational Culture that Supports Patient Safety Alberta T. Pedroja, PhD, CPHQ, HACP ATP Healthcare Services, LLC 5.The Role of Health Information Technology in Patient Safety Sarah P. Slight, MPharm, PhD, PGDip School of Medicine, Pharmacy, and Health; Wolfson Research Institute David W. Bates MD, MSc Senior Vice President for Quality and Safety; Chief Quality Officer; Brigham and Women’s Hospital; Brigham and Women’s Physicians Organization 6.Training Physician Leaders in Patient Safety and Quality - Progress and Challenge Susan A. Abookire, BSEE, MD, MPH, FACP 7.Use of Registries and Public Reporting to Improve Healthcare Kasaiah Makam, MD Center for Heart and Vascular Health; Christiana Care Health System Sandra Weiss, MD Center for Heart and Vascular Health; Christiana Care Health System William S. Weintraub, MD, MACC John H. Ammon Chair of Cardiology; Center for Heart and Vascular Health; Christiana Care Health System Part II: Healthcare Delivery Redesign 8.Achieving Higher Quality and Lower Costs Via Innovation in Health Care Delivery Design Elizabeth Malcolm, MD, MSHS Director of Implementation and Evaluation, Clinical Excellence Research Center; Instructor in Medicine; Stanford University School of Medicine Arnold Milstein, MD, MPH Professor of Medicine; Director of the Clinical Excellence Research Center; Stanford University School of Medicine 9.Population Health Management: The Lynchpin of Emerging Healthcare Delivery Models Julia D. Andrieni, M.D. Vice President, Population Health and Primary Care, Houston Methodist; President, Houston Methodist Physicians Alliance for Quality 10.Healthcare Delivery Redesign:Team-Based Care Nana E. Coleman, MD, EdM Assistant Professor of Pediatrics; Baylor College of Medicine; Section of Critical Care Medicine; Texas Children’s Hospital Alicia D.H. Monroe, MD Provost and Senior Vice President for Academic and Faculty Affairs; Professor, Family and Community Medicine; Baylor College of Medicine 11.Medicine Unplugged: Can mHealth Transform Healthcare? Ju Young Kim MD, PhD Scripps Translational Science Institute; Clinical Associate Professor, Seoul National University Bundang Hospital Steven Steinhubl, MD Director of Digital Medicine; Scripps Translational Science Institute 12.Telemedicine: Virtually Redefining the Delivery of Care Jason Gorevic, Chief Executive Officer, Teladoc 13.Grand-Aides: Leveraging the Workforce for More Effective and Less Expensive Care Arthur Garson, Jr., MD, MPH Chairman, Grand-Aides USA and International; Director, Health Policy Institute; Texas Medical Center 14.Convenience Care and the Rise of Retail Clinics Tine Hansen-Turton, MGA, JD, FCPP, FAAN Chief Executive Officer, National Nursing Centers Consortium; Executive Director, Convenient Care Association Kenneth Patric, MD, DABFM Chief Medical Officer; The Little Clinic Janet J. Teske, DNP Director, Aurora QuickCare Clinics Part III: Emerging Paradigms in the Practice of Medicine 15.Using Guideline-Based Medicine to Improve Patient Care Kunal N. Karmali, MD, MS Departments of Preventive Medicine and Medicine; Feinberg School of Medicine; Northwestern University Philip Greenland, MD Harry W. Dingman Professor; Departments of Preventive Medicine and Medicine; Feinberg School of Medicine; Northwestern University 16.Precision Medicine: Expanded and Translational Hanh H. Hoang, PhD Research Operations Manager; Office of Strategic Research Initiatives; Houston Methodist Research Institute Mauro Ferrari, PhD Ernest Cockrell Jr. Presidential Distinguished Chair; President and Chief Executive Officer, Houston Methodist Research Institute; Senior Associate Dean and Professor of Medicine, Weill Cornell Medical College 17.Evidence-Based Medicine and Shared Decision-Making Kasey R. Boehmer, MPH Knowledge and Evaluation Research Unit; Mayo Clinic Victor M. Montori, MD, MSc Knowledge and Evaluation Research Unit; Mayo Clinic Henry H. Ting, MD, MBA Senior Vice President; Chief Medical Officer for Quality and Patient Safety; New York-Presbyterian Hospital and Healthcare System Part IV: Healthcare Reform and New Payment Methods 18.The Rise of Consumerism and How Insurance Reform Will Drive Healthcare Delivery Reform James L. Field, MBA, DBA President of Research and Insights Division; The Advisory Board Company 19.Creating the Healthcare Transformation from Volume to Value Nikhil G. Thaker, MD Division of Radiation Oncology; The University of Texas MD Anderson Cancer Center Thomas W. Feeley, MD Helen Shafer Fly Distinguished Professor of Anesthesiology; Head, Institute for Cancer Care Innovation; The University of Texas MD Anderson Cancer Center; Harvard Business School Part V: Patient Experience, Engagement, and Services 20.Innovations in Patient Experience Deirdre Mylod, PhD Executive Director, Institute for Innovation; Senior Vice President, Decision Analytics & Research; Press Ganey Associates Thomas H. Lee, MD Chief Medical Officer; Press Ganey Associates Sharyl Wojciechowski, MA Patient Experience Knowledge Manager; Press Ganey Associates 21.Behavioral Economics and Stanford Health Care’s C-I-CARE Patient Experience Amir Dan Rubin Executive Vice President, Optum / UnitedHealth Group; Former President and CEO, Stanford Health Care 22. Impact of an Engaged Workforce on Patient Care: Our Culture of I CARE Marc L. Boom, M.D., M.B.A. President and CEO; Houston Methodist

Read more less

Book SynopsisCompanies are struggling to remain flexible, future-oriented, and responsive to market changes. Learn the five-step Discovery Process for aligning day-to-day planning with market-centric, discovery-driven innovation that focuses on the future.

Read more less

Book SynopsisBased on ISNAR seminars, this book provides information and case studies distilling information on policies for development and implementation of new agricultural biotechnologies. It covers key managerial and policy issues that research directors, program managers and policymakers face when building capacity and competency in biotechnology.Table of ContentsSECTION I: Addressing Management and Policy Issues I: Identifying Needs and Priorities: A Decision-Making Framework for Agricultural Biotechnology 2: The Debate on Genetically Modified Organisms: Relevance for the South 3: Agricultural Biotechnology Research Indicators and Managerial Considerations in Four Developing Countries SECTION II: Setting and Implementing Priorities 4: Methods for Priority Setting in Agricultural Biotechnology Research 5: Setting Research Priorities for the Chilean Biotechnology Program 6: Managing Biotechnology in AARD, Indonesia: Priorities, Funding, and Implementation SECTION III: Maximizing Benefits from Resources 7: Issues in Human Resource Management and Development 8: Managing Bioprospecting and Biotechnology for Conservation and Sustainable Use of Biological Diversity 9: Managing Genetic Resources and Biotechnology at IRRI's Rice Genebank 10: International Collaboration in Agricultural Biotechnology 11: Public- and Private-Sector Biotechnology Research and the Role of International Collaboration 12: Indo-Swiss Collaboration in Biotechnology: Lessons Learned and Future Strategies SECTION IV: Ensuring Environmental Responsibility 13: Biosafety Management: Key to the Environmentally Responsible Use of Biotechnology 14: Formulating Guidelines for Field-Testing in the Philippines 15: Addressing Public Acceptance Issues for Biotechnology: Experiences from Japan 16: Balancing Needs for Productivity and Sustainability: Genetic Engineering of Rice at IRRI 17: Managing Target Pest Adaptation: The Case of Bt Transgenic Plant Deployment SECTION V: Managing IPR, Proprietary Science, and Technology Transfer 18: Intellectual Property Rights and Agricultural Biotechnology 19: Agricultural Research and the Management of Intellectual Property 20: Managing Intellectual Property in Embrapa: A Question of Policy and a Change of Heart 21: Managing Proprietary Science and Institutional Inventories for Agricultural Biotechnology 22: International Collaboration: Intellectual Property Management and Partner-Country Perspectives 23: Industrial Research and Business Development: Experiences from the Singapore Institute of Molecular Agrobiology 24: Introducing Transgenic Crops in India: A Joint Venture Approach

Read more less

Book SynopsisClean Production Strategies is a cross-disciplinary book that presents a comprehensive examination of a new ethic emphasizing the appropriate design of products, processes, and economic activities to reduce the generation of waste into the environment. The book explores concepts and principles, technological issues, economic implications, the development of policy, and broad social questions associated with implementing clean production strategies. Written by a team of international experts in the field, Clean Production Strategies covers a wide range of topics, including principles of thermodynamics, quantitative assessments of material flows, the development of practical clean technologies, and the re-evaluation of our relationship with the environment. The book will be useful to government policy-makers, industrial decision-makers, plant managers, industrial engineers, economists, environmentalists, international regulatory agency personnel, and others interested in the topiTable of ContentsThe Scientific and Economic Context: The Biophysical Economy (T. Jackson, R. Costanza, M. Overcash, and W. Rees). Environmental Quality Objectives (M. Chadwick and J. Nilsson). The Precautionary Principle (V. Dethlefsen, T. Jackson, and P. Taylor). Uncertainty and Environmental Learning (B. Wynne). Costs of the Toxic Legacy (K. Davis and G. Hyfantis). Hazardous Futures (T. Jackson). The Preventive Strategy: Towards Prevention (J. Hirschhorn, T. Jackson, and L. Baas). Principles of Clean Production (T. Jackson). Industrial Metabolism (R.U. Ayres). Profiting from Pollution Prevention (M. Dorfman, A. White, M. Becker, and T. Jackson). Product Lifecycle Assessment (N. de Oude). Material Concerns (K. Geiser). Risk Reduction and Chemicals Control (B. Wahlström and B. Lundqvist). Optimal Utilization and Durability (W.R. Stahel and T. Jackson). Developing a Policy Framework: Policy Options for Clean Production (H. Yakowitz and R. Hanmer). Economic Policy and Environmental Assurance (C. Perrings, R. Costanza, T. Jackson, and W. Rees). Liability for the Environment (P. Simmons and J. Cowell). Epilogue: Values, Quality, and Sustainable Development (E. Manzini).

Read more less

Book SynopsisThe Security Risk Handbook assists businesses that need to be able to carry out effective security risk assessments, security surveys, and security audits. It provides guidelines and standardised detailed processes and procedures for carrying out all three stages of the security journey: assess, survey, and audit. Packed with tools and templates, the book is extremely practical. At the end of each explanatory chapter, a unique case study can be examined by the reader in the areas of risk assessment, security survey, and security audit. This book also highlights the commercial and reputational benefits of rigorous risk management procedures. It can be applied to corporate security, retail security, critical national infrastructure security, maritime security, aviation security, counter-terrorism, and executive and close protection. This text is relevant to security professionals across all key sectors: corporate security, retail security, criticaTable of ContentsIntroduction 2. The Security Risk Assessment 3. The Security Survey 4. The Security Audit 5. Conclusion

Read more less

Book SynopsisThis book is a guide on how to apply Human-Centered Design (HCD) practices to an Agile product development model that is used widely throughout industry and government, where it is applied primarily to software and technology development efforts. This has been an ongoing industry challenge due to the fact that HCD prioritizes time spent understanding the problems to be solved (time spent in the problem space), while Agile prioritizes a fast hypothesize-and-deliver model (time spent in the solution space). Organizations that attempt an Agile transformation abandon it either because it was too difficult or because it did not deliver the hoped-for results. At the same time, efforts to improve the design and experience of their products using Human-Centered Design have a tendency to fall short because it can be difficult to see the ROI of design efforts, even while companies like McKinsey document design-driven successes. What's more, a company that successfully adopts Agile ofteTrade ReviewHuman-Centered Agile is a holistic approach to integrating Agile and Human-Centered Design (HCD) that facilitates vital enterprise-agility, the focus of my work for the past decade. Agile and HCD both operate concurrently and interactively, energizing and focusing on the product delivery lifecycle, which is the determinant of future organizational success. Conceptually, Human-Centered Agile is simply teams doing both things at the same time, unleashing amazing results consistently.Human-Centered Agile (HCA) is a must have competitive necessity for delivering a powerful organizational impact. It is a new way of working and thinking that creates a successful competitive response to an ever more insane marketplace, making mastery of product and delivery an existential determinant. Thus, HCA should not be treated as an HCD "bolt-on" accessory for the Agile process.The existential reality of today’s marketplace competition means only organizations that quickly deliver the "correct" solution will survive, much less thrive. That requires building "something" and obtaining user feedback, which Agile methods provide. The genius of Human-Centered Agile is that it provides a toolkit to improve that "something" from the very first iteration! Human-Centered Agile simultaneously and continuously accelerates the integration of learning into product development, thereby delivering better products faster and, ultimately, unleashing enterprise-wide agility… and the ability to thrive!-- John G. Stenbeck, PMP, CDAI, CSP, Three-time Amazon #1 Best Selling Author, Enterprise Agility ExpertTable of ContentsChapter 1 -- What Is Human-Centered Agile and Why Is It Needed? Chapter 2 -- A Primer on Human-Centered Design Chapter 3 -- HCD Activities and Artifacts from Discovery Through Concept Validation Chapter 4 --HCD Activities and Artifacts from Refinement Through Evaluation Chapter 5 -- Bringing Human-Centered Design into Agile Chapter 6 -- "What Are the Stakes?" Chapter 7 -- Planning and Conducting HCD Activities in Agile Chapter 8 — Managing Distributed Design Efforts in Agile Chapter 9 — Managing Distributed Research Efforts in Agile Chapter 10 — Expanding to Small Groups of Agile Teams Chapter 11 — An Introduction to SAFe® Chapter 12 — Updating Requirements and Processes at Scale Chapter 13 — Scaling the Team Structure Chapter 14 — Delivery at Scale: The SAFe® Continuous Delivery Pipeline Part VI — Measuring and Applying Human-Centered Agile Chapter 15 — Measuring Solution Performance Chapter 16 — Human-Centered Agile Applied Conclusion

Read more less

Book Synopsis

Read more less

Book SynopsisMost firms perceive innovation as the best way to grow. However, how it can best be managed is still unclear. While the number of publications on innovation has skyrocketed over the past two decades, it is still increasingly difficult to gain an overview of its most critical aspects.Much has been written about the possible benefits of innovation, but there is still a lack of understanding of its downsides at the innovative firm level. This can lead to detrimental effects, such as a lower commitment to innovation, a lack of effective innovation strategy, inappropriate organizational design that does not enhance innovation, and either a too cautious or too risky approach to innovation. Thus, the book aims to explore the concept of innovation management as well as to identify the bright and dark sides of innovation in innovative firms. A better understanding of the positive and negative effects of product and process innovation expands the knowledge base on innovation managTable of Contents1. The essence of innovation and innovation management Agnieszka Sopińska 2. Innovation strategy Patryk Dziurski, Wioletta Mierzejewska 3. Organizing innovation activity Wioletta Mierzejewska 4. Measuring innovation Patryk Dziurski 5. Different shades of innovation Patryk Dziurski 6. Bright sides of innovation Piotr Wachowiak 7. Dark sides of innovation Patryk Dziurski, Piotr Wachowiak 8. Case studies on innovative firms Patryk Dziurski, Wioletta Mierzejewska, Agnieszka Sopińska, Piotr Wachowiak 9. Managing innovation in the context of the bright and dark sides of innovation - conclusions from the study Patryk Dziurski, Wioletta Mierzejewska, Agnieszka Sopińska, Piotr Wachowiak

Read more less

Book SynopsisThe systematic approach to innovation development today is one of the world's most prominent scientific fields, and with good reason. When applied correctly, such system produces regular outcomes, which consistently drive lasting competitive advantage. Unfortunately, as much as it is beneficial, the orchestration of an undisturbed flow of multiple complex, dynamic, and flexible innovation development processes is structurally demanding.In this book, a recognised innovation management specialist sets the record straight, offering a comprehensive approach to the improvement of innovation efficiency with the use of management control system. Unlike other books on the subject, it proposes original representation the CDI model of the relationships between management control system, decision-making quality, and innovation system efficiency and explains why management control is fundamental to innovation management. In addition to that, inside the reader will find several originalTable of Contents1. Management control systems 2. Decision-making 3. Innovation development 4. The control-decision-innovation (CDI) model 5. Empirical research methods 6. Empirical study results and discussion

Read more less

Book SynopsisInsight is the superpower that drives innovation and enables us to understand the world from other peoples' points of view, be they customers or colleagues, advocates or competitors. This new book from data storyteller Sam Knowles explains how to ask smarter questions questions that, by design, stimulate more useful answers. This is the shortcut to better productivity, fast-tracked innovation, and organisational success for businesses, universities, charities, and governments.For too long, the simple act of asking questions has been overlooked as almost too trivial to contemplate. Asking Smarter Questions seeks to champion the art of curiosity by setting out a framework to make every question count. The fundamental building blocks of insight are data and information, joined together in new and often unpredictable ways. The way we surface new data and information and make meaningful connections between data points is by asking smarter questions. By taking this Trade Review"As a qualitative researcher, I love that Sam’s book focuses on two underrated, but highly valuable skills: the ability to listen and the ability to ask better questions. Improving skills in these areas will help anyone unlock deeper insight."Sean Adams, Global Insights Director, Brand Metrics"Few people master the art of the question, yet how can you get to the answers you need when the question isn’t right? Erudite, vital, and engaging, Sam Knowles is the expert with the answers to the questions you should be asking."Steve Bustin, President (2019-2021), Professional Speaking Association"Sam is an expert and thought leader in the world of insight and innovation. In an age when we all need to ‘be more human’, Sam helps the reader to ask smarter questions and become more impactful in their work."Simon Chuter, Innovation Advisor, Sussex Innovation"Asking the right questions is a crucial part of building understanding and key to achieving insight. Sam’s ability to make you think intelligently about these questions, and then how to narrate what is found, is brilliant."John Eggleton, Head of Commercial, Emerald Publishing"Sam Knowles is a true innovator in the field of insight. His works take you on a voyage of discovery and never leave you feeling lost or overwhelmed. You’ll leave invigorated, challenging ideas in ways you never thought possible. But don’t just take my word for it, take a read of this book, you won’t regret it."Simon Frazier, Head of Marketing & Data Innovation, Institute for Practitioners in Advertising"As a business leader who spends every day encouraging people to be more curious about data, I cannot recommend Asking Smarter Questions highly enough. Yet again, Sam Knowles has created a warm, engaging, and accessible toolkit for any professional navigating the 21st century."Richard Freeman, CEO, Always Possible"A fascinating, insightful, and practical read for anyone needing to unleash the superpower of curiosity, to have better conversations, and to drive progress in whatever form - especially innovation. Read it to reawaken your natural curiosity and put it to work."Belinda Gannaway, Author, Employee Experience by Design"In an age of information overload and data misinterpretation, Sam has the ability to cut through the noise and get to the gist of the matter to enable people to make rational and better decisions."Dave Henson, The Slide Presentation Man"Sam Knowles has written a must-read primer for all of us who are looking to drive change for the better, in the world of work in general and in the healthcare industry in particular. It’s not only a good read, it's also a tool that enables you to turn your curiosity into action that matters."Beyza Klein, Patient Engagement Director, Novartis"We live in a post-truth world where falsehoods and misinformation appear to carry as much weight as facts and observable truths. The solution is to let the truth shine through using critical analysis, and the key to this is asking the right questions of the right people and being able to evaluate their responses. Sam’s book is an excellent guide on how to use smart questioning to establish the truth and evaluate it."Nick Manning, Founder, Encyclomedia International"Too many consultants think they are doing their best work for their clients when they are in problem-solving mode, whereas they can help their clients even more when they go into the problem-framing space first. Asking incisive, revelatory questions is a critical skill to ensure that the right problem frame is built. Sam Knowles continues his pragmatic pilgrimage with this third book, giving away the usually 'secret' knowledge on how to ask good questions to all who care to read his work. I predict it'll be a well-thumbed book."Kenneth McKenzie, Research Lead, Human Insights Lab, Accenture"As we continue to move from too little information to much too much, Sam Knowles is an excellent guide for those seeking to increase the clarity, depth, and ultimately the insights within their data."Antonio Ortolani, Partner, Global Head of Knowledge, Insights, Research, and Analytics, Kekst CNC"The world is being redefined by two major forces: infinitely abundant data and a blurring of truth and fiction. Critical thinking is essential for navigating this new order, and mastering this starts with asking the right questions."Christian Polman, UK Managing Director, Looping Group"The power of a brilliant question has been lost in our search engine world. Overwhelmed by data, too often we accept the paid ad version and over time we lose perspective as well as truth. This book reminds you of the power of curiosity, truth, silence, and insight. It might just change the world."Lucy Paine, Connector & Communicator, TechSpark"I’ve known and worked with Sam for 10 years. If we need a considered opinion, he’s the ideal person to help walk you through the thought process. It’s only when you look back that, as in this book, that you realise his first step was to subtly reframe the original question and make it better. He does that because it produces better answers."Martin Radford, Business Director, Ebiquity"The ability to ask great questions is one of the most important tools available to leaders. It’s the key to encouraging thinking which itself is the key to unlocking engagement, productivity, and innovation. This is a very welcome and natural completion of Sam’s excellent trilogy of books."Peter Russian, Director, Intent Based Leadership International"Asking reflective and sometimes uncomfortable questions has been at the centre of my role advising organisations on Equity, Diversity, and Inclusion. Finding ways of asking smarter questions is a continuous goal and area of development in my practice. Who better to explore this topic than Sam Knowles, who taught me so much about being insightful from his previous book, How To Be Insightful." Sabrina Shadie, Ethics & Equity Change Maker, D’Rose Development Consultancy"Sam has built a reputation for looking at insight in innovative ways. In Asking Smarter Questions, he helps us cut out the clutter and get to the heart of the data. A must read for any data-user."Karsten Shaw, Director of Analytics, Yonder Consulting"I love Sam’s previous books and so it was no surprise that this too was a must-read for me. Sam’s research and presentation warms your heart. For anyone running a business or an organisation, or who is responsible for people and customers, this book is not just an interesting and enjoyable read. It will give you an invaluable skill that just keeps giving. Asking smarter questions is important, and this book tells you why and how."Sarah Springford, CEO, Brighton Chamber"I have turned to Sam time and time again to help me make the complex simple - to craft compelling narratives from data and insights. He is a truly masterful storyteller who understands how to tell stories that resonate profoundly."Martin Vinter, SVP of Consultancy, Brainlabs"Sam Knowles is one of the smartest people I know and one of the most insightful. His new book focuses on what has been an increasingly under-appreciated skill, namely the ability to ask the right questions, rather than making statements dressed up as fact. Not only does this approach lead to better answers, it also leads to better organisations and greater collaboration. Read this book and start asking the right questions."Ian Whittaker, MD & Owner, Liberty Sky Advisors"A very thought-provoking read, with lots of great tips. I've picked up some ideas for great questions that I can use mediating, training, consulting and, frankly, to strengthen my connections with my friends and family too."Pip Brown, Director, Conflict Insights"If you don't know Sam and his work, you absolutely should: he's the master of how to use data to surface genuine insights. This book centres on the excellent (and often over-looked) premise that one way to reach better answers is by asking better questions. It's filled with fascinating ideas on how to do this - as well as interviews with people who need to ask good questions for a living."Philippa Roberts, Founding Partner, PLH; author of Brandsplaining Table of Contents1. What’s all the fuss about? 2. What did the bloody Greeks ever do for us? 3. Why should we even bother with "Why?"? 4. Curiosity did WHAT, did you say? 5. What makes a good question? 6. What makes a bad question? 7. Does silence and listening matter? 8. Can we go over that in forensic detail? 9. Do you like my bedside manner? 10. Just how sensitive should a question be? 11. What are the best questions in the world? 12. How can I find out more?

Read more less

Book SynopsisDigital transformation is a multidimensional concept and involves many moving parts. Successful digital transformation requires a fresh approach to harnessing people, processes, technology, and data to develop new business models and digital ecosystems. One main barrier could be an overemphasis on applying technology to expand the business rather than transforming the peopleâs mindsets to do things differently. Thus, it is important to develop a holistic view of these parts and assemble them to foster the right conditions for digital transformation to happen. Business leaders and executives must be equipped with a wide range of digital competencies to thrive in a rapidly changing digital environment.Digital Transformation: Strategy, Execution, and Technology provides an overall view on the strategy, execution, and technology for organizations aiming to transform digitally. It offers insights on how to become more successful in the digital age by explaining thTable of Contents1. Digital Transformation Strategy 2. Digital Governance and Risk Management 3. Digital Organization and Change Management 4. Experimental Learning and Design Thinking 5. Digital Product Management 6. Agile and DevSecOps 7. Digital Enterprise Architecture 8. Business Applications of Digital Technology. Conclusion

Read more less

Book SynopsisDemand-Driven Business Strategy explains the ways of transforming business models from supply driven to demand driven through digital technologies and big data analytics.The book covers important topics such as digital leadership, the role of artificial intelligence, and platform firms and their role in business model transformation. Students are walked through the nature of supply- and demand-driven models and how organizations transform from one to the other. Theoretical insights are combined with real-world application through global case studies and examples from Amazon, Google, Uber, Volvo and Picnic. Chapter objectives and summaries provide consistent structure and aid learning, whilst reflective questions encourage further thought and discussion. Comprehensive and practical, this is an essential text for advanced undergraduate and postgraduate students studying strategic management, marketing, business innovation, consumer behavior, digital transformatiTrade Review‘Cor’s analysis [gives] us insights of what is happening at a macro-economic level worldwide level, at the same time bringing us at arm’s length of what is happening both at the customer’s side and the business side so close by.’Dr. Sofie Geeroms, Managing Director, BeCommerce, Belgium‘In the retail arena where my business is competing, changes are rapid and disruptive and this calls for connecting with communities in new ways. Digitisation, technology and data management all play a critical role in this transformation. This book will show you how you can use it to create a competitive edge!’Giovanni Colauto, CEO, de Bijenkorf department stores, The NetherlandsTable of Contents1. Introduction 2. Demand-Driven Versus Supply-Driven 3. Shifting from a Supply-Driven to a Demand Driven Economy: Digitalization 4. Community-Based Digital Business Models: Platforms 5. Machine learning: The Role of Artificial Intelligence in a Demand-Driven Model 6. Transforming Existing Business to Succeed in a Demand-Driven Economy 7. Building a Demand-Driven Business Model 8. Marketing in a Demand-Driven Economy: Data as Competitive Advantage 9. Transforming Organizations: From Digital to Demand-Driven 10. The New Playground for Organizations 11. Competition and Technology 12. The Road Ahead 13. Practical Research: Product-as-a-Service in Practice 14. Business Models and Comparison

Read more less

Book SynopsisThe secret weapon for business experts to ensure strategically creative results, this is an indispensable field guide to evaluating creative advertising, branding, and design ideas and solutions, and to working with creatives.Strategic Creativity is a fundamental resource that enables business professionals to stand out amongst their colleagues and enhance their ability to communicate the creative why throughout their organizations, and it covers what every business expert should fully comprehend about the creative process. To effectively grow a business and reach the right audience or move a brand forward, advertising and branding need to be relevant, engaging, and worth people's time. This book contains what a CEO, CMO, manager, business owner, or client didn't learn about the creative side of advertising and design in business school.Featuring insightful conversations with creative experts, this book will earn a place on the desks of executives, leaders, manaTrade Review"Few mysteries confound business leaders more than how creative professionals work their magic. In Strategic Creativity, Robin Landa pulls back the veil to reveal the hidden logic of great marketing communications, from copywriting to graphic design to brand design. Armed with the insights in this book, business leaders will have a vastly easier time interfacing with creative professionals to produce game-changing marketing communications. Filled with compelling insights, checklists, and real-world business cases, Strategic Creativity drills into the details yet never loses sight of the big strategic picture: to build brands with purpose and humanity."—Neal Roese, Professor and Chair of the Marketing Department, Kellogg School of Management, Northwestern University"Robin Landa has written a fascinating new book on Strategic Creativity. The book hands executives the keys to harnessing the best out of creative professionals while also learning how to generate ideas and be more creative yourself. This guided tour of strategic creativity should be on the desk of anyone hoping to build a strong brand, fine tune your advertising, and avoid costly mistakes."Paul A. Argenti, Professor of Corporate Communication, The Tuck School of Business at Dartmouth"Professor Landa has written a remarkable and valuable book, simultaneously enlightening and pragmatic. Business professionals are the customers of advertising, but rarely understand or contribute to what they are ‘buying’. This book enables a business professional to rise above their peers with superior creative outcomes as well as enhances their ability to communicate the ‘why’ throughout their organization. Landa provides a compelling rationale and checklists in a stepwise manner and illustrates them with clear examples. If only I had read this at the start of my career!" Donald Fishbein, Senior Biotech and Pharmaceutical Executive"Again and again, Robin Landa has brought forth her inexhaustible well of creativity to help us see and deal with the world in new and imaginative ways. Now with her latest work, Strategic Creativity, she shows us how to use our own imaginative understanding in a detailed way that guides us to achieving our overall aims and intentions in a variety of environments. This highly original volume provides a practical handbook to harnessing the creative potential within us all."Professor Craig P. Donovan, Kean University Senate Chair"Robin Landa has done it again! This is a must-read for anyone in the marketing or advertising industry who wants to be the one businessperson in the room who speaks knowledgeably about creative directions and solutions. This explains the importance of strategic creativity better than I ever could."Brooke Roderick, Senior Art Director, VCCP "Marketers, strategists, and business-owners alike will benefit from reading Robin Landa's book Strategic Creativity. This book is filled with important and easily-digestible advice that you won't find anywhere on 'Dr. Internet.' It's apparent that a significant amount of research has gone into this book, and as a marketing strategist and business owner myself, I plan to revisit Strategic Creativity again and again. Robin defines exactly what brands need to do to make consumers stop their scrolling and take notice. As Robin mentions, the riskiest idea is the one people will not notice. If you don't take notice of this book, you are missing out on an incredibly valuable read." Megan Lynn Levy, Entrepreneur and Marketer"Strategic Creativity is one of those books that no matter where you open it, you’ll find creative insights that you can use in your everyday. I found myself making notes throughout the entire read. Robin’s writing and way of storytelling are engaging and easy to follow. It all just makes sense and will have you asking yourself, as well as others, all the right questions. It’s an ace in your back pocket when dealing with creative teams. Strategic Creativity will have you zeroing in on the 'WHY' and should be in every execs toolbox."Mike Sickinger, Creative Marketing"Robin Landa’s new book distills the complexity out of modern marketing decision-making. You’ll be more strategic, more creative, and more effective after reading this great playbook." Drew Neisser, Founder, Renegade & CMO Huddles and Author of Renegade Marketing: 12 Steps to Building Unbeatable B2B Brands"Strategic Creativity is essential for any brand, particularly creating a compelling story about a brand, product, or service that stands out from the noise and sticks with the intended audience. When done well, buyers feel a connection to the brand and the message resonates. This book provides a solid framework to help organizations think beyond the status quo, which is a trap many brands fall into today. Landa packs a lot of valuable information into every chapter."Lauri A. Harrison, Lecturer, Business Certificate Program, Columbia University, School of Professional Studies"Exceptionally well written, organized and presented…the ideal DIY 'hands on' combination of instructional guide and 'how to' manual that will have a very special appeal to anyone engaging in branding/logo design, advertising, graphic design, and general business marketing…a complete course on corporate creativity in advertising…especially and unreservedly recommended for community, corporate, college, and university library contemporary business management collections and supplemental curriculum MBA studies lists."Wisconsin Bookwatch"…the key to creating ad and design concepts and campaigns that work…Landa focuses on realizing, embracing, and cultivating the uniqueness of each business endeavor. Chapters in Strategic Creativity are steeped in marketing, design, and communication processes designed to promote and support not just the special selling points of a business operation, but how to creatively and compellingly represent them…The result synthesizes real-world experiences and examples with admonitions on how to integrate creative problem-solving with strategic positioning methods that embrace and represent a brand's uniqueness. Business managers, entrepreneurs in different professions, and anyone who would better understand the link between business success and creative strategic positioning must add Strategic Creativity: A Business Field Guide to Advertising, Branding, and Design to their reading lists. Libraries will find it a key addition, but ideally Strategic Creativity's message will gain wider attention in classrooms and reading groups, where budding entrepreneurs and seasoned professionals alike can absorb the book's specific, important focus."D. Donovan, Senior Reviewer, Midwest Book Review"This book packs a fast-paced set of best practices, checklists, and examples of outstanding marketing and advertising campaigns into a convenient handbook…strong on fundamentals and adds an important chapter on infusing creative strategy with a regard for diversity, equity, inclusion, and purpose-led marketing…Landa’s expertise and comprehensive approach to creative strategy make her field guide an important addition to a marketer’s collection. Summing Up: Highly recommended. Undergraduates, two-year technical program students, practitioners, and general readers."CHOICE, January 2023Table of Contents1.Why Strategic Creativity, 2. Thinking Creatively, 3. Strategically Creative Ideas, 4. Strategically Creative Copywriting, 5. Strategically Creative Design, 6. Branding & Art Direction, 7. Diversity, Equity, Inclusion, & Purpose-led Marketing, 8. Building a Culture for Results

Read more less

Book SynopsisThe secret weapon for business experts to ensure strategically creative results, this is an indispensable field guide to evaluating creative advertising, branding, and design ideas and solutions, and to working with creatives.Strategic Creativity is a fundamental resource that enables business professionals to stand out amongst their colleagues and enhance their ability to communicate the creative why throughout their organizations, and it covers what every business expert should fully comprehend about the creative process. To effectively grow a business and reach the right audience or move a brand forward, advertising and branding need to be relevant, engaging, and worth peopleâs time. This book contains what a CEO, CMO, manager, business owner, or client didnât learn about the creative side of advertising and design in business school.Featuring insightful conversations with creative experts, this book will earn a place on the desks of executives, leaders, manaTrade Review"Few mysteries confound business leaders more than how creative professionals work their magic. In Strategic Creativity, Robin Landa pulls back the veil to reveal the hidden logic of great marketing communications, from copywriting to graphic design to brand design. Armed with the insights in this book, business leaders will have a vastly easier time interfacing with creative professionals to produce game-changing marketing communications. Filled with compelling insights, checklists, and real-world business cases, Strategic Creativity drills into the details yet never loses sight of the big strategic picture: to build brands with purpose and humanity."—Neal Roese, Professor and Chair of the Marketing Department, Kellogg School of Management, Northwestern University"Robin Landa has written a fascinating new book on Strategic Creativity. The book hands executives the keys to harnessing the best out of creative professionals while also learning how to generate ideas and be more creative yourself. This guided tour of strategic creativity should be on the desk of anyone hoping to build a strong brand, fine tune your advertising, and avoid costly mistakes."Paul A. Argenti, Professor of Corporate Communication, The Tuck School of Business at Dartmouth"Professor Landa has written a remarkable and valuable book, simultaneously enlightening and pragmatic. Business professionals are the customers of advertising, but rarely understand or contribute to what they are ‘buying’. This book enables a business professional to rise above their peers with superior creative outcomes as well as enhances their ability to communicate the ‘why’ throughout their organization. Landa provides a compelling rationale and checklists in a stepwise manner and illustrates them with clear examples. If only I had read this at the start of my career!" Donald Fishbein, Senior Biotech and Pharmaceutical Executive"Again and again, Robin Landa has brought forth her inexhaustible well of creativity to help us see and deal with the world in new and imaginative ways. Now with her latest work, Strategic Creativity, she shows us how to use our own imaginative understanding in a detailed way that guides us to achieving our overall aims and intentions in a variety of environments. This highly original volume provides a practical handbook to harnessing the creative potential within us all."Professor Craig P. Donovan, Kean University Senate Chair"Robin Landa has done it again! This is a must-read for anyone in the marketing or advertising industry who wants to be the one businessperson in the room who speaks knowledgeably about creative directions and solutions. This explains the importance of strategic creativity better than I ever could."Brooke Roderick, Senior Art Director, VCCP "Marketers, strategists, and business-owners alike will benefit from reading Robin Landa's book Strategic Creativity. This book is filled with important and easily-digestible advice that you won't find anywhere on 'Dr. Internet.' It's apparent that a significant amount of research has gone into this book, and as a marketing strategist and business owner myself, I plan to revisit Strategic Creativity again and again. Robin defines exactly what brands need to do to make consumers stop their scrolling and take notice. As Robin mentions, the riskiest idea is the one people will not notice. If you don't take notice of this book, you are missing out on an incredibly valuable read." Megan Lynn Levy, Entrepreneur and Marketer"Strategic Creativity is one of those books that no matter where you open it, you’ll find creative insights that you can use in your everyday. I found myself making notes throughout the entire read. Robin’s writing and way of storytelling are engaging and easy to follow. It all just makes sense and will have you asking yourself, as well as others, all the right questions. It’s an ace in your back pocket when dealing with creative teams. Strategic Creativity will have you zeroing in on the 'WHY' and should be in every execs toolbox."Mike Sickinger, Creative Marketing"Robin Landa’s new book distills the complexity out of modern marketing decision-making. You’ll be more strategic, more creative, and more effective after reading this great playbook." Drew Neisser, Founder, Renegade & CMO Huddles and Author of Renegade Marketing: 12 Steps to Building Unbeatable B2B Brands"Strategic Creativity is essential for any brand, particularly creating a compelling story about a brand, product, or service that stands out from the noise and sticks with the intended audience. When done well, buyers feel a connection to the brand and the message resonates. This book provides a solid framework to help organizations think beyond the status quo, which is a trap many brands fall into today. Landa packs a lot of valuable information into every chapter."Lauri A. Harrison, Lecturer, Business Certificate Program, Columbia University, School of Professional Studies"Exceptionally well written, organized and presented…the ideal DIY 'hands on' combination of instructional guide and 'how to' manual that will have a very special appeal to anyone engaging in branding/logo design, advertising, graphic design, and general business marketing…a complete course on corporate creativity in advertising…especially and unreservedly recommended for community, corporate, college, and university library contemporary business management collections and supplemental curriculum MBA studies lists."Wisconsin Bookwatch"…the key to creating ad and design concepts and campaigns that work…Landa focuses on realizing, embracing, and cultivating the uniqueness of each business endeavor. Chapters in Strategic Creativity are steeped in marketing, design, and communication processes designed to promote and support not just the special selling points of a business operation, but how to creatively and compellingly represent them…The result synthesizes real-world experiences and examples with admonitions on how to integrate creative problem-solving with strategic positioning methods that embrace and represent a brand's uniqueness. Business managers, entrepreneurs in different professions, and anyone who would better understand the link between business success and creative strategic positioning must add Strategic Creativity: A Business Field Guide to Advertising, Branding, and Design to their reading lists. Libraries will find it a key addition, but ideally Strategic Creativity's message will gain wider attention in classrooms and reading groups, where budding entrepreneurs and seasoned professionals alike can absorb the book's specific, important focus."D. Donovan, Senior Reviewer, Midwest Book Review"This book packs a fast-paced set of best practices, checklists, and examples of outstanding marketing and advertising campaigns into a convenient handbook…strong on fundamentals and adds an important chapter on infusing creative strategy with a regard for diversity, equity, inclusion, and purpose-led marketing…Landa’s expertise and comprehensive approach to creative strategy make her field guide an important addition to a marketer’s collection. Summing Up: Highly recommended. Undergraduates, two-year technical program students, practitioners, and general readers."CHOICE, January 2023Table of Contents1.Why Strategic Creativity, 2. Thinking Creatively, 3. Strategically Creative Ideas, 4. Strategically Creative Copywriting, 5. Strategically Creative Design, 6. Branding & Art Direction, 7. Diversity, Equity, Inclusion, & Purpose-led Marketing, 8. Building a Culture for Results

Read more less

Book SynopsisTechnological developments in recent years have been tremendous. This evolution is visible in companies through technological equipment, computerized procedures, and management practices associated with technologies. One of the management practices that is visible is related to business intelligence and analytics (BI&A). Concepts such as data warehousing, key performance indicators (KPIs), data mining, and dashboards are changing the business arena. This book aims to promote research related to these new trends that open up a new field of research in the small and medium enterprises (SMEs) area. Features Focuses on the more recent research findings occurring in the fields of BI&A Conveys how companies in the developed world are facing today''s technological challenges Shares knowledge andTable of Contents1. Process Mining - Prerequisites and Their Applicability for Small and Medium-Sized Enterprises. 2. Using Customer Analytics to Succeed: The Case of the Mexican SMEs. 3. Data Management Software Solutions for Business Sustainability - An Overview. 4. A Paradigm Shift in Accounting and auditing in the Era of Big Data . 5. Mobile Advertising Framework: Format, Location, and Context. 6. Marketing Analytics: Why Measuring Web and Social Media Matters. 7. Managers' Perception of Business Intelligence Capability of SMEs in Turkey. 8. The Development of Loyalty Programs in the Retail Sector. 9. Business Intelligence, Big Data, and Data Governance.

Read more less

Book SynopsisSociety 5.0 points toward a human-centred approach by the use of modern, advanced technologies and artificial intelligence. This book explores and offers an overview of knowledge management embraced in the current scenario of Society 5.0, shedding light on its importance in a society that is increasingly digital and interconnected. The book enhances current managerial and economic research by offering the âœhumanâ side of knowledge management (KM) intertwined with the use of artificial intelligences (AIs). Each chapter explores KM from different perspectives, including entrepreneurship, innovation, marketing, and strategy, in a theoretical and practical way. They include insights from both practitioners and scholars, enriched by practical tools that can be used during laboratories, workshops and tutorials. The book presents evidence on how to manage KM and develop new knowledge in different subjects, with the aim of overcoming conventional KM strategy and show how business and society are connected with âœpower of subjective human knowledge creationâ. Offering both new insights, research and practical guidance, this book will appeal to academics and students of knowledge management as well as digital transformation practitioners looking for ways to transition their organizations from knowledge economy to digital economy.

Read more less

Book SynopsisIt has been estimated that over 75% of the innovative projects that begin through the Innovation Management System (IMS) are either failures or they failed to produce the desired results. The biggest wastes most medium- to large-size organizations face are the waste of money, time, reputation, opportunity, and income that these failures are costing them. Following this book's recommendations could reduce this failure cost by as much as 70%. The purpose of this book is to provide a step-by-step procedure on how to process a medium- or large-size project, program, or product using an already-established IMS that considers the guidance given in ISO 56002:2019 Innovation Management Systems Standard. Often the most complicated, complex, difficult, and challenging system used in an organization is the IMS. At the same time, it usually is the most important system because it is the one that generates most of the value-adding products for the organization, and it involves most Table of ContentsAcknowledgments. Preface. About the Authors. Chapter 1 Introduction to Project Innovation Cycle. Chapter 2 ISO 56002:2019. Chapter 3 Assessing the IMS: A Discussion of 56004:2019. Chapter 4 The PIC Cast Members. Chapter 5 The PIC Overview. Chapter 6 Phase I: Creation. Chapter 7 Phase II: Preparation and Producing. Chapter 8 Phase III: Delivery. Chapter 9 Special Mention Tools and Methodologies. Bibliography. Appendix A: The Enhance Solutions Platform™ for Innovation Management. Appendix B: Most Used Tools. Index.

Read more less

Book SynopsisThis book offers an in-depth analysis of the most salient features of contemporary financial systems and clarifies the major strategic issues facing the development of digital finance. It provides insight into how the digital finance system actually works in a socioeconomic context. It presents three key messages: that digital transformation will change the financial system entirely, that the State has a particularly important role to play in the whole process and that consumers will be offered more opportunities and freedom but simultaneously will be exposed to more risk and challenges.The book is divided into four parts. It begins by laying down the fundamentals of the subsequent analysis and offers a deep understanding of digital finance, including a topology of the key technologies applied in the transformation process. The next part reviews the challenges facing the digital State in the new reality, the digitalization of public finance and the development of digitally re

Read more less

Book SynopsisHow does a smart organization model enable self-governments to lead local and regional development in a sustainable and resilient manner? What are key aspects of smart organizations impacting the success of self-governments in attracting and retaining residents, entrepreneurs, and investors? Smart organizations became a relevant construct in economic and management sciences. They supply many practical applications for self-governments and public sector organizations that are looking for effective ways to leverage their resources and capabilities in the local and regional development process. This research monograph indicates how factors of smart organizations in local administration lead to sustainable and resilient development processes. In parallel, the monograph is a practical guide for local government managers looking for the best, international practices in collecting, researching, and interpreting data for making decisions that influence the competitiveness and market position of locations they govern.

Read more less

Book SynopsisThis fully updated second edition explores the importance of innovation and innovative thinking for the long-term success of todayâs leading media, telecommunications, and information technology companies.The book takes an in-depth look at how smart, creative companies have transformed today's digital economy by introducing unique and highly differentiated products and services. This edition provides a detailed overview of intelligent networks and analyzes disruptive business models and processes from companies involved in social media, artificial intelligence, the metaverse, smart cities, and robotics among other emerging areas. From Apple to Zoom, this book considers some of the key people, companies, and strategies that have transformed the communication industries. Exploring the power of good ideas, this book goes inside the creative edge and looks at what makes such companies successful over time.Digital Media and Innovation is suited to advanced undergradu

Read more less

Book SynopsisAs cyberattacks continue to grow in complexity and number, computational intelligence is helping under-resourced security analysts stay one step ahead of threats. Drawing on threat intelligence from millions of studies, blogs, and news articles, computational intelligence techniques such as machine learning and automatic natural language processing quickly provide the means to identify real threats and dramatically reduce response times. The book collects and reports on recent high-quality research addressing different cybersecurity challenges. It: explores the newest developments in the use of computational intelligence and AI for cybersecurity applications provides several case studies related to computational intelligence techniques for cybersecurity in a wide range of applications (smart health care, blockchain, cyber-physical system, etc.) integrates theoretical and practical aspects of computational intelligence for cybTable of ContentsSection 1 Big Data and Computational Intelligence for Cybersecurity Management and Applications Chapter 1 Applications of Big Data and Blockchain for Cybersecurity Management Challenges and Solutions - Swathi Lakkineni, Lo’ai Tawalbeh, and Izzat Alsmadi Chapter 2 Deep Learning Techniques for Cybersecurity Applications - Balakrishnan S, Aswin G, Mohan Babu Chowdary, V. Arulkumar Chapter 3 Deep Learning Techniques for Malware Classification - Mustapha Belaissaoui, Yassine Maleh, Soufyane Mounir Section 2 Computational Intelligence for Cybersecurity Applications Chapter 4 Machine Learning and Blockchain for Security Management in Banking System - Oshin Sharma, Nidhi Pandey Chapter 5 Machine Learning Techniques for Fault Tolerance Management - Harinahalli Lokesh Gururaj, Francesco Flammini, Beekanahalli Harish Swathi, Nandini Nagaraj, and Sunil Kumar Byalaru Ramesh Chapter 6 An efficient approach of Image Detection and Recognition using Artificial Intelligence in Cyber-Physical System - Musarrat Saberin Nipun, Rejwan Bin Sulaiman and Amer Kareem Section 3 Blockchain and Computational Intelligence for Cybersecurity Applications Chapter 7 Artificial Intelligence Incorporated in Business Analytics and Blockchain to Enhance Security - Mamata Rath, Subhranshu Sekhar Tripathy,Niva Tripathy, Chhabi Rani Panigrahi, Bibudhendu Pati Chapter 8 Blockchain solutions for Security and Privacy issues in Smart Healthcare - Pinky Bai, Sushil Kumar, Upasana Dohare Chapter 9 Algorithm for Trust in Ewom for Digital Systems - B.H. Khoi, B.V.Quang, N.V.T.Truong Chapter 10 Study of IoT Security for blockchain management: An application to data backup - Cédric Tala Kuate, Franklin Tchakounte, Jean Claude Kamgang Chapter 11 Blockchain Application for Cybersecurity in Cyber-physical Systems - Soufyane Mounir and Yassine Maleh Compilation of References About the Authors Index

Read more less

Book SynopsisRecruiting, selecting, retaining and developing great people are essential for any successful business. And the combination of digital transformation and post-pandemic work realities presents major challenges for all organisations. This book provides best practice talent management guidance for businesses undertaking digital transformation or facing digital disruption. Taking the reader through the stages of talent acquisition, selection, retention and development, this practical and concise book: sets out, assesses and predicts how the digital revolution impacts talent management practices, and helps the reader navigate the journey from an analogue to a digital organisation; updates talent management concepts and illustrates these with examples and cases of best practice across the business world; and enables senior leaders, talent management professionals and managers to quickly access and implement key learnings through the use of practitioner poTable of Contents1. The Business Context 2. Recruitment 3. Selection 4. Retention 5. Development 6. Conclusions. So what? And where do we go from here?

Read more less

Book SynopsisArtificial intelligence (AI) is transforming the business world at an unprecedented pace. From automating mundane tasks to predicting consumer behaviour, AI is changing the way businesses operate across all sectors. This book is an exploration of AI in business applications, highlighting the diverse range of ways in which AI is being used across different industries. The book begins with an overview of AI in business and its impact on the workforce. It then explores the role of AI in marketing, advertising, and tourism. The use of AI in personalized recommendations and chatbots is discussed in detail. The book then moves on to examine how AI is changing the retail industry, improving supply chain management, and enhancing the customer experience. The media and entertainment industry is also examined, with a focus on how AI is being used to personalize content and improve the user experience. The book also explores the use of AI in human resources, insurance, legal, andTable of ContentsChapter 1 : INTRODUCTION TO AI IN BUSINESS APPLICATIONS Chapter 2: Digital revolution and sustainability without well-founded mathematical education? Chapter 3: Human apprehension and Artificial Intelligence: dilemma of Artificial Intelligence fostering human-like cognizance, ethics and cognitive capabilities and the current infusion of AI in business. Chapter 4: Artificial Intelligence in Marketing Applications Chapter 5: Artificial Intelligence in Tourism and Advertising Chapter 6: Artificial Intelligence in Retail Marketing Chapter 07: Innovative Recruitment Strategies Using Knowledge Management Systems for Business Sustainability Chapter 8: Human Resources Chapter 9: Evolution of Chatbot in Human Resource Management Chapter 10: AI in Insurance Chapter 11: Finance Chapter 12: Legal Chapter 13. AI in Supply Chain, Logistics and Manufacturing Chapter 14: Chapter Bayesian Machine Learning Approach for Evaluating the Effectiveness of an Order Fulfilment Reengineering Project in the Downstream Oil and Gas Supply Chain Chapter 15: ARTIFICIAL INTELLIGENCE IN SPORTS INDUSTRY Chapter 16: ARTIFICIAL INTELLIGENCE RESHAPING THE INDIAN DAIRY SECTOR: BETTER DAYS AHEAD Chapter 18 : AI in Energy Sector Chapter 19: Managing Organizational Change Management with AI Chapter 20: Adoption of Artificial Intelligence (AI) in Small and Medium sized Enterprises (SMEs): A Systematic Literature Review (SLR) and Bibliometric Analysis of global research trends Chapter 21: AI in Public Sector

Read more less

Book SynopsisArtificial intelligence (AI) is transforming the business world at an unprecedented pace. From automating mundane tasks to predicting consumer behaviour, AI is changing the way businesses operate across all sectors. This book is an exploration of AI in business applications, highlighting the diverse range of ways in which AI is being used across different industries. The book begins with an overview of AI in business and its impact on the workforce. It then explores the role of AI in marketing, advertising, and tourism. The use of AI in personalized recommendations and chatbots is discussed in detail. The book then moves on to examine how AI is changing the retail industry, improving supply chain management, and enhancing the customer experience. The media and entertainment industry is also examined, with a focus on how AI is being used to personalize content and improve the user experience. The book also explores the use of AI in human resources, insurance, legal, andTable of ContentsChapter 1 : INTRODUCTION TO AI IN BUSINESS APPLICATIONS Chapter 2: Digital revolution and sustainability without well-founded mathematical education? Chapter 3: Human apprehension and Artificial Intelligence: dilemma of Artificial Intelligence fostering human-like cognizance, ethics and cognitive capabilities and the current infusion of AI in business. Chapter 4: Artificial Intelligence in Marketing Applications Chapter 5: Artificial Intelligence in Tourism and Advertising Chapter 6: Artificial Intelligence in Retail Marketing Chapter 07: Innovative Recruitment Strategies Using Knowledge Management Systems for Business Sustainability Chapter 8: Human Resources Chapter 9: Evolution of Chatbot in Human Resource Management Chapter 10: AI in Insurance Chapter 11: Finance Chapter 12: Legal Chapter 13. AI in Supply Chain, Logistics and Manufacturing Chapter 14: Chapter Bayesian Machine Learning Approach for Evaluating the Effectiveness of an Order Fulfilment Reengineering Project in the Downstream Oil and Gas Supply Chain Chapter 15: ARTIFICIAL INTELLIGENCE IN SPORTS INDUSTRY Chapter 16: ARTIFICIAL INTELLIGENCE RESHAPING THE INDIAN DAIRY SECTOR: BETTER DAYS AHEAD Chapter 18 : AI in Energy Sector Chapter 19: Managing Organizational Change Management with AI Chapter 20: Adoption of Artificial Intelligence (AI) in Small and Medium sized Enterprises (SMEs): A Systematic Literature Review (SLR) and Bibliometric Analysis of global research trends Chapter 21: AI in Public Sector

Read more less

Book SynopsisCOVID-19 accelerated healthcare's transition towards digital technology since it helped expand the capacity of healthcare organizations (HCOs) through extended patient access and isolation. In addition to HCOs, this transition was adopted by other participants in the healthcare ecosystem, such as independent digital health platform (DHP) vendors, self-insured employers, drug chains/pharmacy benefit managers, and insurance companies. It was not long before independent DHPs, payers, and self-insured employers realized the value of digital technology, so they increased their commitment towards this transition.The goal of this book is to help HCOs understand, prepare, implement, and leverage digital transformation. The book opines that, to be successful, digital transformation must be led and supported by senior management. Equally important is the cultural transformation of HCOs towards successful change management, which requires an evolutionary approach to continuous process iTable of Contents1. Introduction, SECTION I – Digital Health Platforms (DHPs), 2. Primer: Digital Platforms, 3. Introduction to Digital Health Platforms (DHPs), 4. Digital Healthcare Platform Configurations, 5. Digital Health Platform Strategies, 6. DHP Types and Examples, SECTION II – IT Systems, 7. Managing HCO-IT Systems, 8. Usability of Healthcare Information Systems, 9. Big Data, AI, and Interoperability, 10. Security, Privacy and Technical Considerations, SECTION III – Work Transformation, 11. Work Transformation of HCOs, 12. Work Transformation Tools, Techniques, and Methodologies, 13. Design Principles for Digital Transformation, 14. Assessment Framework: Readiness for Digital Transformation

Read more less

Book SynopsisEveryone talks innovation and we can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance. How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization''s DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Through timely essays from leading experts, the first edition showcased the widely adopted healthcare innovation model from HIMSS and how providers could leverage to increase their velocity of digital transformation. Regardless of its promise, innovation has been slow in healthcare. The second edition takes the critical lessons learned from the first edition, expands and refreshes the content as a result of changes in the industry and the world. For example, the pandemic really shifted things. Now providers are more readTable of ContentsForeword Introduction Chapter 1: Innovation Model Chapter 2: Blend Cultures Chapter 3: Use People with IT Chapter 4: Create Roadmaps Chapter 5: Collaborator and Liaison Chapter 6: Communicate and Eliminate Barriers Chapter 7: Stress Simplicity Chapter 8: Recognize and Reward Chapter 9: Co-Create Solutions Chapter 10: Conclusion

Read more less

Book SynopsisAs the air travel industry begins to emerge from the COVID-19 restrictions, new research must be undertaken to survey the changing business landscape. This book examines existing air travel literature, illustrates the current theories in the field, and suggests research methods for integrating them in fieldwork.The book begins by surveying the landscape of air travel research and examining key theoretical frameworks such as grounded theory, institutional theory, prospect theory, and the theory of planned behavior. It then explores when qualitative and quantitative research methods are appropriate for use in air travel research, and how they can be applied successfully. Gathered contributors from Southeast Asia and the Middle East highlight some of the latest issues, including the impacts of COVID-19 on airfreight, airline catering, and passenger perceptions of security and safety. Future directions for research are also proposed.This book will appeal to researchers and postgraduate students in the fields of air transport or aviation management, tourism marketing, and consumer behavior.

Read more less

Book SynopsisThe Strategy Activation Canvas is the new standard for accelerating strategies beginning where classical strategies end: with its activation. While many management and business canvases focus on developing a strategy, the Strategy Activation Canvas helps leaders and decision-makers to bring strategies to life.This book demonstrates for the first time how entire organizations can be activated: how people can not only perceive and implement a new strategy, but how entire organizations can be heavily involved in its making, how strategies are made visible and experienced, and how people can play an active and sustaining role throughout bringing a strategy to life. With their decades of experience in large scale organizations, Thiessen and Wreschniok pair their knowledge with case studies from Allianz, Baloise, E.ON, Hamburg Commercial Bank, Microsoft, NORD/LB, Swisscom or Swiss Re, organizations led by leaders who have significantly accelerated the sTable of ContentsPart I: Introduction 1. Business transformation as a social movement 2. Social dynamics that prevent strategy implementation 3. This book is for… 4. Pictures and figures in this Strategy Activation Canvas Part II: The Strategy Activation Canvas 5. At a glance 6. Field of impact: Defining the context 7. Field of Impact: Accelerating strategy and transformation processes 8. The activation lie: When activation is not an activation Part III: The fields of impact of the Strategy Activation Canvas 9. A guide for practice 10. Defining the focus: The strategic core 11. Form a coalition for results: The movement 12. Putting complexity into context: The narrative and the Big Picture 13. Accelerate strategy and transformation processes Part IV: Strategy activation in major corporations – Thought leaders of a new generation 14. Baloise Group: Emotions, people and networks – not processes and hierarchies 15. Microsoft: Help shaping a new era – activating Microsoft’s strategic core worldwide 16 Swisscom: Playful, interactive and fun: “Come and join” at Swisscom 17. Swiss Re: Agile transformation as a movement – when HR activates agility Part V: Outlook 18. The role of leadership in strategy activation 19. And it goes on 20. Digital tools and platforms for strategy activation 21. Author biographies 22. Studies and academic literature cited

Read more less

Book SynopsisAlthough additive manufacturing (AM), also known as 3D printing, has been around for almost 40 years, few people know how it actually works and the huge impact and benefits it offers. This book explains what AM is, using business theories to explain and illustrate why AM is increasingly being used across industries. The book translates complex engineering technology into relevant managerial terminology, using real-world examples from industries such as apparel, construction and transportation. It provides an introduction into the technical background of AM before expanding on the applications, opportunities and challenges to business models. Offering a unique managerial perspective, this book is aimed primarily at a scholarly audience and those researching across business disciplines, including technology management, manufacturing, production and operations management. It can also be used in emerging business courses on AM.Table of ContentsCHAPTER 1: Manufacturing in the 21st centuryShift to services Rise of developing countriesReality of manufacturingIndustry 4.0Additive manufacturingStructure of the bookCHAPTER 2: Additive Manufacturing or 3D Printing: seven typesComparing ‘traditional’ and AMMaterial extrusion (MEX)VAT Photopolymerization (VPP)Powder bed fusion (PBF)Material jetting (MJT) and binder jetting (BJT)Directed energy deposition (DED) and sheet lamination (SHL)CombinationConcluding remarks on AM technologyCHAPTER 3: The AM Business Case I: Comparing AM and TM CharacteristicsProcess choiceTechnical capabilities – moldsCapabilities and performance objectivesCostQualityTimeFlexibilityInnovationSustainabilityThe case for desktop 3D printersCHAPTER 4: The spread of AM TechnologyTechnology and the economyAdoption and diffusionAdoption of the high technology: AMCHAPTER 5: The AM Business Case II: Across the Value ChainDelivering value The client order decoupling point and serviceIllustrative exampleCHAPTER 6: ApparelWhat is being 3D printed in apparelPerformance: why AM printing is used for apparelHow apparel is 3D printed: use of AM technologyWhere apparel is 3D printed: AM in the apparel value chainDiffusion and challenges of AM in apparelCHAPTER 7: ConstructionWhat is being 3D printed in constructionPerformance: why AM printing is used for constructionHow: AM technologies used in constructionWhere AM is used in the construction value chainDiffusion and challenges of AM in constructionCHAPTER 8: FoodWhat is being 3D printed in the food industryPerformance: why AM printing is used for foodHow food is 3D printed: use of AM technologyWhere AM is used in the food value chainDiffusion and challenges of AM in the food industryCHAPTER 9: MedicalWhat is being 3D printed in the medical fieldPerformance: why AM is used in the medical fieldAM methods that are used for medical applicationsWhere in the medical value chainDiffusion and challenges of medical AMCHAPTER 10: TransportWhat is being 3D printed related to transportPerformance: why AM printing is used in transportationAM methods that are used for transportation applicationsWhere in the transportation value chainDiffusion and challenges of AM in transportationCHAPTER 11: Technological developmentsHardwareSoftware and digital filesMaterialsProduct qualityDelivery timeCHAPTER 12: Sustainability developmentsRenewable resourcesMinimization of resource usageSource reductionRecycling, reuse and repairRegeneration, recovery, remanufacturingPurification, end-of-pipe and degradationRelationships between natural eco systemsAM and sustainabilityCHAPTER 13: Legal developmentsLegal issues with productsLegality of processesSafetyScams involving AMCHAPTER 14: ConclusionREFERENCESINDEX

Read more less

Book SynopsisThe proliferation of open banking and open finance regimes across the globe demonstrates an ever-increasing interest of policymakers in empowering customers to take control of their data through innovative data sharing frameworks. These frameworks mostly operate within a single (e.g., financial services) sector but are poised to extend to other parts of the economy in the future and eventually apply economy-wide.This book articulates the concept of economy-wide customer data sharing (CDS) frameworks, analyses in detail the main challenges associated with the development of such frameworks and is informed by the lessons learned from Australia's world-first cross-sectoral Consumer Data Right regime. It develops a first comprehensive taxonomy of CDS frameworks and offers valuable insights on crucial issues of customer trust, information security, consumer protection and participant regulation.This study, apart from its scholarly importance, has clear practical value. It Table of Contents1. Introduction 2. Foundations of CDS 3.0 frameworks 3. Scope: Expansion of the framework and write access 4. Service providers’ perspective: the quest for greater participation 5. Customer perspective: the quest for customer trust 6. Enforcement: Efficiency and fairness 7. Regulation: Oversight and flexibility 8. Conclusions: twelve lessons for the world

Read more less