Personnel and human resources Books

Book SynopsisGet the most out of your computer with our quick and easy 6-page laminated guide focusing on configuration and management of your system for you, with guidance for setting up and securing other users that may use your computer. Joan Lambert, author of multiple books on the Microsoft Office Suite, creator of many Lynda.com videos and an experienced corporate trainer used her experience and knowledge to cover the most relevant functions for users at different levels. Suggested uses: Workplace -- easy access at a moments notice to find a function you need to use; Company Training -- reduce help-desk calls and keep productivity flowing for a team or for your entire company; Family & Shared -- admin and set up secure family accounts to keep things separated while controlling time spent on the computer; Students/Teachers/Parents -- help with the learning curve in a classroom or at home; College Students -- make sure you are set-up, secure and using features that can make your life easier.

Read more less

Book SynopsisWhether you are a beginner or experienced user, learn about new features in this version or discover and use some of Word's functions for the first time. Joan Lambert, author of multiple books on the Microsoft Office Suite, creator of many Lynda.com videos and an experienced corporate trainer used her experience and knowledge to cover the most relevant functions for users at different levels. Suggested uses: Workplace -- flat for easy storage and access at a moments notice to find a function you need to use, or to jog your memory for a function you do not use often; Company Training -- reduce help-desk calls and keep productivity flowing for a team or for your entire company; Students/Teachers/Parents -- help with the learning curve in a classroom or for your child and any projects requiring Word; College Students -- make sure you are using features that can make your life easier.

Read more less

Book SynopsisStep up your presentation skills with our 6-page laminated guide, focusing on graphic features, animation, audio and a variety of ways presentations can be formatted and distributed. Joan Lambert, author of multiple books on the Microsoft Office Suite, creator of many Lynda.com videos and an experienced corporate trainer used her experience and knowledge to cover the most relevant functions for users at different levels. Also look for the PowerPoint 2016 QuickStudy for more general coverage of software use, then use the pair to become a power user that can create presentations that wow. Suggested uses: Workplace -- flat for easy storage and access at a moments notice to find a function you need to use, or to jog your memory for a function you do not use often; Company Training -- reduce help-desk calls and keep productivity flowing for a team or for your entire company; Students/Teachers/Parents -- help with the learning curve in a classroom or for your child and any projects requirin

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book SynopsisSome organizations pay a great deal of attention to ensuring the physical safety of their team members, but do the team members feel safe enough to speak up and raise tough concerns or share bold and still-in-formation ideas? In this book, bestselling authors and inclusion experts Frederick A. Miller and Judith H. Katz introduce the concept of "interaction safety" and demonstrate how it can help create a work environment of trust, inclusion, and collaboration.Interaction safety encourages reasonable risk-taking and inspires every individual to be brave enough to reach for higher goals and more ambitious possibilities. When interaction safety exists, people know they will not be penalized, ostracized, demoted, made small, discounted, or shunned because of their thoughts, contributions, and conversations. Individuals feel encouraged and empowered and can achieve more together than they would alone. Miller and Katz provide a four-level model for assessing and increasing the interaction safety in organizations, illustrated by short scenarios taken from real-life situations. They offer concrete actions team members, leaders, and organizations can take to build and maintain a productive, collaborative, and innovative environment in which people do their best work individually and collectively.When interaction safety is a way of life, the energy people used to spend walking on eggshells, trying to get their ideas heard, navigating minefields, or avoiding those they distrust can instead be put toward doing their best work and winning bigger for the organization. With a culture of openness and true collaboration, both the organization and individuals can soar!

Read more less

Book Synopsis"Fear and doubt are the two greatest enemies of high performance in the workplace. This powerful book shows you how to instill more and more courage and confidence in every person, releasing personal potential you didn''t know you had available." --Brian Tracy, author of Eat That Frog!The hardest part of a manager''s job isn''t staying organized, meeting deliverable dates, or staying on budget. It''s dealing with people who are too comfortable doing things the way they''ve always been done and too afraid to do things differently--workers who are, as Bill Treasurer puts it, too "comfeartable." They fail to exert themselves any more than they have to and make their businesses dangerously safe.  Treasurer, a courage-building pioneer, proposes a bold antidote: courage. He lays out a step-by-step process that treats courage as a skill that can be developed and strengthened. Treasurer differentiates what he calls the Three Buckets of Courage: TRY Courage, having the guts to take initiative; TRUST Courage, being willing to follow the lead of others; and TELL Courage, being honest and assertive with coworkers and bosses. Aristotle said that courage is the first virtue because it makes all other virtues possible. It''s as true in business as it is in life. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

Read more less

Book Synopsis

Read more less

Book SynopsisDozens of real-life examples. Numerous charts, graphs and visuals to enhance the book's clarity and value.

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book SynopsisWhen companies embrace the power of collaboration it becomes clear that complex problems can be solved when a group of people with different skills and expertise work together as a cohesive and productive team. Getting teams to work productively is central to good project management. This book takes you through creating the structure and implementing the techniques you will need to ensure that such teams work as efficiently and effectively as possible. Project Team Dynamics clearly outlines methods for launching and developing a team and creating a framework to deal with the inevitable difficulties that any team will encounter. Author Lisa DiTullio uses examples from contemporary project management to demonstrate the success of these straightforward and adaptable techniques and also to show the associated dangers of not building a strong team culture.

Read more less

Book SynopsisTransform Your Workplace with Anytime Coaching The Practical Leader series offers a roadmap for individuals striving to achieve leadership effectiveness within the context of today’s complex world. Each book explores a different essential element of successful leadership, providing readers with insightful, real-world perspectives, as well as practical tools and techniques, to help them maximize their potential—-personally and professionally. Real-life stories, practical tips and techniques, and the Anytime Coaching model equip managers with a set of coaching tools they can use immediately to transform the way they work with employees and colleagues. This second edition describes how recent findings in neuroscience support the effectiveness of Anytime Coaching practices. You will also discover how the practice of mindfulness can enhance your ability to observe yourself and others. Practical tools and exercises to help you be more present, aware, and focused in day-to-day interactions are included. Whether you lead a cross-functional team on a short-term project or formally manage large groups of people on a daily basis, Anytime Coaching will help you improve performance and achieve results.

Read more less

Book Synopsis

Read more less

Book SynopsisIn todayâs fast-paced and rapidly changing business environment, frequent feedback and âœcourse correctionâ is absolutely vitalBut about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and whether intentionally or not adversarial, and therefore ineffective.Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback: making it timely, balanced between compliments and critiques, focused on high priority areas, supported with specific examples, and reinforced with appropriate follow-up.

Read more less

Book SynopsisFor most managers, the hard part about managing isnât keeping things organized, meeting deliverable dates, or staying on budget. The hard part about managing is all the people stuff. Managers grow frustrated when people are slow to change, slow to trust, and slow to get things done. Managers struggle most when their people donât take on work outside their own scope, when the only thing their people seem to care about is the itty bitty task right in front of them. Managers hate dealing with all the crybaby excuses, finger-pointing and poor attitudes that get in the way of doing actual work. In short, the hard part about managing is having to motivate workers who are either too comfortable doing things the way theyâve always done or too afraid to do things differently. The problem is that too many workers are too comfortable, too afraid, or too much of both. This book helps managers address the problem of workers who are comfeartable. Comfeartable workers donât exert themselves anymore than they have to. They equate âœjust enoughâ with good enough, and are satisfied meeting only a minimum standard of performance. Like a sofa loaded down with overstuffed relatives after a holiday dinner, teams of comfeartable workers become lethargic and are heavy with the weight of mediocrity. This book proposes that a managerâs success, happiness and longevity depends on how he or she deals with comfeartable workers. The antidote to comfeartableness, as this book explains, is courage. When courage goes to work, workers they take on more challenging or complex projects. When courage goes to work people actively seek out tasks that stretched their skills and capabilities. When courage goes to work speak up more frequently, forcefully, and truthfully. When courage goes to work people say âœyesâ to company changes with more enthusiasm. When courage goes to work people are less risk-averse, less self-conscious, and less apathetic. And when courage goes to work, people do less brownnosing, ass-covering, and complaining. This book is all about helping people bring their courage to work.The goal of this book is to build workforce courage by focusing on specific things managers can do to help their people be more courageous. The benefit to the manager is that courage will cause their people to more readily trust their decisions instead of silently resisting their every move. Their workers will be more likely to raise the red flag on projects that are going south, instead of hiding issues until they fester into full blown catastrophes. Courageous workers are candid and engaged during status meetings, instead of politely nodding their head âœyesâ every time their managers talk. Courageous workers try things outside their skill sets, deliberately seek out leadership opportunities, and offer ground-breaking (but tradition-defying) ideas.

Read more less

Book SynopsisHispanics are the largest minority group and the fastest growing demographic in the United States. But their supervisors are often non-Hispanics who do not understand how they see the business world and so are not able to work with their Hispanic employees effectively. Drawing on his own ethnic background and years of experience as director of the organization Hispanic Economics, Louis Nevaer identifies three overarching concepts that inform Hispanic culture and that often result in behaviors and beliefs very different than, and sometimes seemingly at odds with, those of non-Hispanics. Using a wealth of specific examples, Navaer shows how an awareness of the importance of these concepts can help managers create a welcoming work environment, increase productivity and employee engagement, and develop a dynamic and committed Hispanic workforce. As Hispanics become an ever-larger segment of the workforce, organizations who fail to make them feel welcome and valued risk losing access to a significant source of talent and innovation.

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book Synopsis

Read more less

Book SynopsisWar is no way to resolve our most problematic group, community, and societal issues, but neither is a peace that simply sweeps our problems under the rug. To create lasting change we have to learn to work fluidly with two distinct, fundamental drives that are in tension: power the single-minded desire to achieve oneâs solitary purpose; and love the drive towards unity. They are seemingly contradictory but in fact complimentary. As Martin Luther King put it, âœPower without love is reckless and abusive, and love without power is sentimental and anemic.â Using revealing stories from complex situations he has been involved in all over the world the Middle East, South Africa, Europe, India, Guatemala, the Philippines, Australia, Canada and the United States Kahane reveals how to dynamically balance these two forces. Just as when we are toddlers we learn to shift from one foot to the other to move ourselves forward, so we can learn to shift back and forth between power and love in order to move society forward.

Read more less

Book SynopsisWhile there are the major situations that have been getting mass media attention such as Maddoffâs vast Ponzi scheme, the gutting of Americaâs retirement funds, massive job layoffs, extensive home foreclosures and the whole Wall Street financial meltdown, it is the minor ways in which trust is broken each and every day that can be more insidious, because they are unintentional, accumulative, and often go unaddressed. In fact, the current ecomonic collapse, when looked at more closesly, is a result of many accumulative minor betrayals. When added up there was a major melt down impacting our entire country and the world. This is a powerful example of the impact of accumulative betrayal and confirms the authors' over 17 years of research and practice: Minor unintentional forms of betrayal are the most pervasive in eroding working relationships, and ultimately, society.Betrayal is a natural element of relationships and human nature. It is going to occur. We are going to experience it. The book gives the reader permission to be human. It identifies betrayal as an opportunity for renewal instead of just a cause for destruction, and guides the reader through four core ideas: Trust is built and broken daily, When trust breaks down, relationships do not have to be history. Renewal is a function of taking responsibility. Courage and compassion are partners in the process of healing and renewal.When let down or even betrayed, people naturally respond with judgment, criticism and blame. This reflects the natural tendency to pull back, contract and to protect oneself. Responsibility is replaced with apathy and the cycle of distrust is fed. Courage and compassion are partners in the healing process because we need both in order to renew. It takes courage to not be overrun by our fear and compassion to give ourselves and others the benefit of the doubt. This new work acknowledges the critical need for rebuilding trust and provides practical guidance on rebuilding trust, healing and renewal.

Read more less

Book SynopsisMany subject matter experts are just that, subject matter experts not experts in the art of teaching, facilitating, or designing. Thousands of authors, trainers, and speakers have great content, but they lack the skills required to convey their content in a way that inspires learners to unleash their brilliance and move the learning to practice.. They often spend 70% of their time on WHAT they are going to teach, and 30% of their time on HOW, when they should be spending 30% on WHAT, and 70% on HOW. Their instructional techniques often are at odds with their message of inclusivity, eagerness for people to learn, and hopes that their content will change lives and organizations. Brilliance by Design outlines how to design learning interactions (such as meetings and workshops) that enable people to do their best thinking. Using the tested, signature ENGAGE model, it helps anyone who brings people together for the purpose of learning, problem-solving, or innovating to develop a clear, high-impact training design that unleashes brilliance. It presents a model that enables teachers to analyze learner and teacher needs, create objectives that meet those needs, and incorporate interactive tools that âœfire âem up,â ensuring all key outcomes are met. To help readers unleash the brilliance in others, this book provides the structure, tools, language, and models needed to create optimal learning experiences from their ideas, practices, models and books. In learning these techniques, readers will achieve powerful outcomes, building communities of learners who share best practices and communicate at a deep and profound level while doing real work.

Read more less

Book SynopsisMost business books on social media have focused exclusively on using it as a marketing tool. Many employers see it as simply a workplace distraction. But social media has the potential to revolutionize workplace learning. People have always learned best from one another social media enables this to happen unrestricted by physical location and in all kinds of extraordinarily creative ways. The New Social Learning is the most authoritative guide available to leveraging these powerful new technologies.Tony Bingham and Marcia Conner explain why social media is the ideal solution to some of the most pressing educational challenges organizations face today, such as a widely dispersed workforce and striking differences in learning styles, particularly across generations. They definitively answer common objections to using social media as a training tool and show how to win over even the most resistant employees. Then, using examples from a wide range of organizations Bingham and Conner help readers sort through the dizzying array of technological options available and decide when and how to use each one to achieve key strategic goals.

Read more less

Book SynopsisThis work supports a process called Predictive Evaluation (PE) which enables practitioners to provide executives with compelling training data around the success of training in the three areas of Intention, Adoption, and Impact. PE also works to determine whether success has been achieved, and provides lead indicators of future adoption (transfer of learning) along with recommendations for continuous improvement. The way to think about this model is that predicting is before-the-fact to decide if to train; evaluating is after-the-fact measurement against the predictions. There are four ways that the PE approach differs from other models in the field: Whereas traditional approaches focus on costs and numbers, not on forecasting financial return, PE focuses on the predicted impact and its value-add to the organization Whereas traditional approaches view evaluation as after-the-fact with no measures of success, PE employs repeated measures that mirror employeesâ path to improved performance with predicted âsuccess gatesâ Whereas ROI and/or Cost-Benefit evaluations traditionally rely on subjective estimates, PE provides concrete, business-focused and evidence-based data on return on investment and does not use statistical averages based on subjective estimates of improved performance or productivity Whereas existing approaches work on an after-the-fact basis with one-off programs, PE offers a determined prediction of the extent of transfer and impact and works well with programs that have repeated deliveries over a period of time When decision makers decide to spend large sums of money on training, they seek to evaluate their options as they evaluate other large investments â that is so on the basis on financial returns to the company. This work shows those decision makers how to accurately determine the potential ROI on such training programs before committing to them.

Read more less

Book SynopsisIn far too many organizational meetings, equal speaking opportunity seldom results in equal say. Factors such as race, class, and personal history too often inhibit open dialogue within and among groups, which can lead to a sense of disenfranchisement within the organization, and subsequently, disillusionment with the movement.Collective Visioning is the first visioning method to address these hurdles in the organizing process and to fully enable members to share their opinions without hesitation. Linda Stout uses her background and her own personal experience of marginalization within the organizing community to show how trainers can be more mindful of the diversity of their members as they strive toward a common goal. The book features a clear, actionable, step-by-step process to set up and create a welcoming space for activist leaders to collaborate for positive change. Stout details ways in which trainers should reach out to different groups, listen to and understand needs and concerns of the group, create a welcoming space for all voices, foster agreements, ensure the visibility of all members.

Read more less

Book SynopsisDespite considerable investment in resources and tools, many companies struggle to meet the demand for the talent they require. Make Talent Your Businessâ gets to the heart of the matter: Managers themselves are in the best position to help people learn from experience (the uncontested major source of development) and shows managers how to do it by using the five practices that work for managers who are exceptional at building talent.This set of practices goes well beyond the usual managerial coaching and performance management. It moves the focus from performance today to development of skills that truly "raise the game" of employees skills such as in-the-moment judgment, customer relationship building and collaborative decision-making. Managers who grow talent enhance their own reputations and get better results, retain people, attract talent and make their organizations more agile and capable to deal with future challenges.

Read more less

Book SynopsisOrganizations are only as productive as the interactions that take place between individuals, teams and divisions. This book is a short, engaging guide for dramatically improving the quality of these interactions. The four âœkeysâ that Judith Katz and Frederick Miller provide offer a framework and a common language for creating an open, honest and supportive workplace, one where people arenât afraid to speak up and where everyone feels respected. The four keys are:â Lean into Discomfort: Be willing to move beyond your comfort zone, and help create an environment where others feel the same way.â Listen as an Ally: Try to find ways you can support fellow employeeâs ideas. â Share Your Intent and Intensity: Make it crystal clear how committed you feel to any idea you raise.â Share Street Corners: Your perspectiveâyour cornerâis only one point of view. Actively encourage people from other âœcornersâ to offer their perspectives.

Read more less

Book Synopsis

Read more less

Book SynopsisReduce Hiring Risks and Predict Success New Mindset. In The Best Team Wins, author Adam Robinson gives you a proven, straightforward, and effective method for hiring new employees. He teaches you how to rethink the process of finding, assessing, and hiring the right people. New Methods. Robinson, a recruiting professional with over twenty years experience, shows you how to; Use a Data-Driven Job Profile to Assess Candidate Risk; Build a Candidate Scorecard; Rate the Candidate's Core Competencies; Ask the Right Questions to Dig Deeper in Interviews; Craft an Offer the Candidate Can't Refuse; Better Results. By following Robinson's in-depth process, you can eliminate guesswork and focus on building a team that will bring value to your company's culture and bottom line.

Read more less

Book SynopsisMore than ever, data drives decisions in organizatons - and we have more data, and more ways to analyze it, than ever.  Yet strategic initiatives continue to fail as often as they did when computers ran on punch cards, Economist and research scientist Alec Levenson says we need a new approach.The problem, Levenson says, is that the business people who devise the strategies and the human resources people who get employees to implement them use completely different analytics. Business Analytics can determine if operational priorities aren't being achieved but can't explain why. HR analytics reveal potentially helpful policy and process improvements but can't identify which would have the greatest strategic impact.This book shows how to use an integrated approach to bring these two pieces together. Levenson presents a thorough and realistic treatment of the reasons for and challenges of taking an integrated approach. Heprovides details on the different parts of both enterprise and human capital analytics that have to be conducted for integration to be successful and includes specific questions to ask, along with examples of applying integrated analytics to address particular organizational challenges.Effective analytics is a team sport. Levenson's approach allows you to get the deepest insights by bringing people together from both the business and HR perspectives to assess what's going on and determine the right solution.

Read more less