Personnel and human resources Books

Book SynopsisTrade unions in Europe are currently facing a series of challenges that stem from changes to regulatory and production regimes implemented by the state and employers, in order to compete in an increasingly internationalized economy. In response to these challenges, trade union movements have been dramatically restructuring; long-standing principles of organization have been jettisoned in an attempt to develop new structures. Central to this process of structural adaptation are the mergers of trade unions.This informative book focuses on the merger process in Britain and Germany and, uniquely, it reviews the wider implications of these developments - particularly for North America. As well as addressing the reasons for mergers, the book also examines the process whereby mergers are concluded, investigates the consequences, and analyses the costs and benefits of the post-merger organisation. Drawing on interviews conducted with senior policy-makers engaged in merger processes, Table of ContentsList of Figures. List of Tables. List of Abbreviations. Terms of Union. Government and Activity. Preface. Part 1: Introducing the Themes Part 2: What Distinguishes the British and German Systems? Part 3: Locating our Cases Part 4: Pre-Merger Membership and Financial Trends Part 5: Pre-Merger Debates and Positioning Part 6: Settling the Terms of the Mergers Part 7: Post-Merger Developments Part 8: Conclusion. References

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Book SynopsisEmma Sue Prince is a specialist in experiential learning and believes strongly that this methodology is key to developing life skills and soft skills as it is the only way to develop self-awareness, upon which all behavioural change is based. She runs Unimenta (www.unimenta.com) home of the 7 future skillsTable of Contents Introduction The world we are living in 1 Adaptability 2 Critical thinking 3 Empathy 4 Integrity 5 Optimism 6 Being proactive 7 Resilience The beginning Notes Index

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Book SynopsisLance Wright shows why business in the 21st century requires a new understanding of the intersection of risk, security, and human resource management. He argues that these areas should no longer be considered separate processes, handled by technical specialists with limited spheres of expertise. People, risk and security management should be treated as a critically important integrated business management system. People may be your greatest asset but they can also be your biggest liability.They expose you to all sorts of risks risks from things they can do (or fail to do) and from things that can be done to them. No matter how tight a risk and security management policy may be in theory, it can fail on its first contact with reality if it doesn't understand the people involved.Wright understands people, risk and security like few others. For years he was in charge people management for leading oil companies getting people into and out of some of the mostTable of ContentsIntroduction.- Chapter 1 Rethinking People, Risk, And Security.- Chapter 2 The Causes of New Threats.- Chapter 3 Managing the People Risks to Organizations.- Chapter 4 A Primer on Political Risk and Terrorism.- Chapter 5 Managing Cyber Security.- Chapter 6 Economic Espionage and Business Intelligence.- Chapter 7 Business Continuity Planning.- Chapter 8 Managing Crisis and Disaster.- Chapter 9 Planning for Pandemics.- Chapter 10 Effective Substance Abuse Programs.- Chapter 11 Reducing Workplace Violence.- Chapter 12 The New World of Corporate Security.- Conclusion.

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Book SynopsisNelson Sivalingam is the CEO and Co-founder of HowNow, a learning platform providing employees with the resources they need, whenever they need them, wherever they are in the world. Cited by Forbes as an edtech company to watch out for, clients include tech unicorns such as GymShark and global enterprises including Mercer, Telefonica, Investec and Deloitte. Based in London, UK, he is a Performance and Development Strategist, a frequent conference speaker and industry writer, and has also been named by KPMG as one of the top Asian Stars in Tech. Trade Review"Your company's speed of learning is your moat and this book is how you build it." * Lauren Cunningham, L&D Manager, Bumble *"This book is exactly what the L&D professional needs right now. It has broken the mould of 'how to' learning books with Nelson applying a unique lens of entrepreneurship and start up strategies. A must have for any 'learningpraneur ' or intrapreneur. This a seminal book of our times." * Rustica Lamb , CEO and Founder, Bloom Learning Technologies *"This book captures sustainable shifts to a more appropriate, effective L&D function, better suited to modern businesses of the today and the future. I am particularly impressed with the author for grabbing the lessons learnt and best bits from the disciplines of marketing, digital agencies and start-ups to bring their speed into the L&D sphere. Taking L&Ders beyond the buzzwords, the author really understands agile, lean and design thinking in a way many L&Ders feel overwhelmed by. With practical suggestions, a myriad of story examples, support to build a new learning ecosystem, and more this book really is a must read for modern L&Ders in business." * Michelle Parry-Slater, Learning and Development Director, Kairos Modern Learning *"In this book, Nelson Sivalingam brings energy, insight and resources from business into the world of L&D. He shows the importance of agility to L&D and gives practical examples of how the function can change to meet the needs of the business and support learning at speed." * Donald H Taylor, Chair, Learning Technologies Conference *Table of Contents Chapter - 00: Introduction - Fastest learner wins; Section - ONE: On your mark; Chapter - 01: Where L&D is going wrong and how Lean can fix it; Chapter - 02: How to think Lean Learning before you do it; Section - TWO: Get set; Chapter - 03: Find the right business problem to solve; Chapter - 04: Create an L&D strategy with the Learning Canvas; Chapter - 05: Build a dynamic learning ecosystem; Chapter - 06: Personalize learning at scale; Chapter - 07: Shape performance in the moments that matter; Chapter - 08: Measure the proof of impact; Section - THREE: Go; Chapter - 09: Start testing with your Minimum Valuable Learning; Chapter - 10: Achieve Learning-Challenge Fit or iterate trying; Chapter - 11: Deliver continuous learning with sprints; Chapter - 12: Scale your learning impact with marketing; Chapter - 13: Conclusion - Always winning

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Book SynopsisSean O'Meara is a public relations and user experience consultant from Nottinghamshire, England. He founded the 'remote-first' digital communications consultancy Essential Content in 2015 and has more than 15 years' experience of working remotely. He lives in Stockport, Greater Manchester, UK.Professor Sir Cary Cooper is the 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School, University of Manchester, UK and was President of the Chartered Institute of Personnel and Development (CIPD). Based in Macclesfield, UK, he is also the Chair of the National Forum for Health and Wellbeing at Work.Trade Review"Prior to COVID-19, flexible working was, to most people, a largely theoretical construct that applied to a very limited number of employees in specific circumstances. That all changed very quickly and now most people in jobs that can be done remotely, have experienced some form of flexible working. As we now move into a more defined state of 'hybrid working', this excellent book provides meaningful and actionable insights into the challenges, opportunities and potential pitfalls that lie ahead. I thoroughly recommend it to anyone dealing with this issue in their workplace." * David Roomes, Chief Medical Officer, Rolls-Royce plc. *"Remote Workplace Culture is spot-on for the new world of work! This cutting-edge contribution for human resource professionals and hybrid-working professionals is a rich resource to address all aspects of the human side of working, achieving, and contributing to make an impact... without burning out and whilst staying healthy." * James Campbell Quick, Professor Emeritus, The University of Texas at Arlington *"This is vintage stuff from Sir Cary Cooper and Sean O'Meara. Rich with examples and reassuring in its tone, they navigate an exciting new world of change and opportunity. This is essential reading for anyone interested in tomorrow." * Chris Lewis, CEO & Chairman of LewisPR *"Covid-19 has shaken up the world of work and of the workplace for many people. This book is invaluable for employers and employees alike as we navigate how and where we work and our life-work balances of the future. Fascinating, timely, informative and highly readable." * Rita Gardner, CEO, Academy for the Social Sciences *Table of Contents Chapter - 00: Introduction; Chapter - 01: The new normal; Chapter - 02: It’s not just where we work, it’s how we work; Chapter - 03: Recruitment, onboarding and retention; Chapter - 04: Social impact; Chapter - 05: Work–life integration; Chapter - 06: Wellbeing, environment, inclusion and belonging; Chapter - 07: Remote by design - A case study; Chapter - 08: Remote culture tools, hacks and techniques; Chapter - 09: Rules and etiquette; Chapter - 10: A hybrid future - Balancing physical and virtual culture; Chapter - 11: Conclusion; Chapter - 12: References;

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Book SynopsisSalma Shah is the Founder and Director of the award-winning Mastering Your Power, a certified coach training programme designed with a wider systemic lens of diversity, inclusion, belonging and equity. Based in London, UK she works with clients at a senior level in public, private and voluntary sectors. She supervises and trains other coaches as well as presenting at events globally. She has worked with clients across a range of industries, including: Teenage Cancer Trust, Reuters O2 and British Transport Police. She has also delivered programs for major international organisations including: Oracle and Ernst and Young (Kuwait, Palestine).Trade Review"I believe allyship is key to achieve an inclusive society with diversity, equity and belonging, and coaching is, most probably, the best tool to achieve it. I found this book very inspiring, engaging and thought provoking. A must-read for all practitioners and beneficiaries of coaching." * Dr Riza Kadilar, President, EMCC Global *"Salma's new book for me is a 'meta response' to the challenge of diversity, inclusion, equity and belonging. This book brings to the fore the importance of evolving coaching and as a result will no doubt deliver a meta response to the world of coaching." * Claire Camara, Global Chief People Officer, Mediacom *"Salma Shah has achieved that sweet spot where you will increase your understanding of coaching and inclusion in equal measure. Both practical and deep, it's delivered with empathy and power and will leave its mark, whether you are new to either discipline or an experienced practitioner." * Rachel Billington, Head of Equity, Diversity and Inclusion (ED&I) Aecom *"Timely, challenging, compassionate. An important and essential read for those seeking to play a meaningful role in creating a diverse and inclusive workplace and society. This courageous book explains how understanding our own stories and vulnerabilities, as well as those of our clients, is critical for transformational change. It provides practical tools, useful models, self-reflection and insightful lived experience in a way that is both accessible and engaging." * Dr Tim Spackman, Head of Organisational Development, Skipton Building Society *"If I said I could give you a tool that would raise your cultural competence, teach you how to apply it to those who need it most and develop yourself as an emotionally intelligent, nuanced leader with one book, what would you say? This book does all of that and should be required reading for anyone with leadership aspirations." * Hermann Trepesch, Global Diversity & Inclusion, Sanofi *"This book is a game-changer within the Diversity, Inclusion, and Belonging (DIB) space. If you are passionate about driving diversity, embedding inclusion, and creating a sense of belonging, this is the only book you need. Whether you are a beginner or an experienced leader I am confident you will benefit hugely. Combining DIB with Coaching has the power to inspire people and transform workplaces. But if you don't know where to start, start with this book. Cover to cover, it's an engaging read." * Zaheer Ahmad MBE, Global Head of Diversity, Equity, and Inclusion, GSK *"A comprehensive practical guide for leaders, coaches or for anyone interested to connect with people on a human level. This book tackles key topics including intersectionality, culture and allyship interwoven with coaching conversations, reflection points and thought provoking case studies. Drawing on her life experience and coaching skills, Salma has written an insightful approach supporting others to take a deeper connection with your own identity and life experience, whilst expanding your awareness when leading and coaching others." * Tali Shlomo, Inclusion and Diversity, Vice President EMEA (Swiss Re) *"This book provides a chance for everyone to experience the quality coaching Salma teaches, exploring the techniques, theories, but also providing confidence in exploring challenging topics and the lived experience with our coachees. I thoroughly recommend this book and Salma's work, which is perfectly timed and placed to make a significant different to so many people's lives." * Mark Laine-Toner, Finance Director (Hermes) *"This is a hugely timely and nuanced gem of a book. Whilst Salma doesn't shy away from the big issues, she is a gentle and wise companion, acknowledging that we're all fragile and prone to bias. Through illuminating case studies, insights, practice tips and reflection prompts, she encourages, inspires and supports the reader to meet people where they truly are, and be better professionals and fellow humans in the process." * Liz Hall, editor of Coaching at Work magazine and author of Mindful Coaching *"A great invitation to dig deeper into what it really means to be an inclusive coach along with practical steps to unlock personal growth in yourself and others through the lens of the lived experience. Essential reading." * Ash Schofield, CEO, Giff Gaff *"A critical and ground-breaking text accessible to all leaders, in how to use coaching as an enabler for creating and sustaining inclusive, equitable and diverse organizations. Salma explores human connectedness and shared lived experience through the systemic lens, with expertise, authenticity and compassion, whilst equipping the reader with insights and practical strategies to apply both individually and systemically for change." * Charmaine Kwame, National Lead for Coaching, NHS England *Table of Contents Chapter - 01: Introduction; Chapter - 02: Coaching the lived experience; Chapter - 03: Identity; Chapter - 04: Belonging; Chapter - 05: Inclusion; Chapter - 06: Entanglement; Chapter - 07: Trauma; Chapter - 08: Resilience; Chapter - 09: Authenticity; Chapter - 10: Psychological safety; Chapter - 11: Thriving; Chapter - 12: Equity; Chapter - 13: Allyship

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Book SynopsisElizabeth Aylott is an experienced HR specialist and lecturer in the areas of employee relations and employment law. After a career in HR, both in industry and the charitable sector, she taught on CIPD programmes at all levels and lectured on HRM and business degree courses. She is also the author of Employment Law, published by Kogan Page. She is based in Surrey, UK.Trade Review"The easy- to-follow format and up-to-date case studies that illustrate the underpinning theories will be useful to students learning about the topic for the first time as well as to HR practitioners and people managers in the workplace. It is a handy reference guide with tips to build up skills when deciding on both ethical and strategic choices and practical actions to take in a specific context to stay within the existing legal framework." * Linda Holden, Freelance CIPD Tutor and HR Trainer *"For those interested in understanding and learning employee relations, this is an exceptional book with a well-structured critical text, conceptual rigour, engaging case studies, empirical richness, up-to-date examples and thoughtful balance between theory and practice. What else is desired in a complete book? Yet, Elizabeth Aylott offers us more, no less than a brand-new sense of complex employment relations in a simple, concise, and clear way for the 21st century. Positively recommended for an invaluable learning experience." * Dr M Naseer Akhtar, Associate Editor, 'Employee Relations', Senior Lecturer in HRM and People Analytics, Royal Docks School of Business and Law, University of East London, UK *"Employee Relations is an easy-to-read, practical and informative guide packed full with case studies and up to date research, making it an invaluable resource for HR students, practitioners and business managers." * Debbie Paddington, HR Business Partner, The Kent Autistic Trust *"The political and economic landscape both at home in the UK and internationally, is built on the shifting sands of unprecedented change, which is actively shaping and changing the world of work and how organisations develop and maintain positive working relationships with the modern-day employee. While employee relations naturally fall under the wider umbrella of HRM, it is a complex area of people management practice which requires practitioners to have a deep understanding of the relationship between employer and employee and how this relationship is intrinsically woven into the fabric of UK employment law and industrial relations. Employee Relations is the essential text for practitioners at all stages of their careers for developing and maintaining a deep understanding of employee in relations in practice." * Nathaniel Andrews, Founder and CEO at Okana Limited *"This is a bookshelf essential that strikes the right balance between theory and practice in relation to the subject of employee relations. The book is not only for HR personnel but also for those in leadership positions aspiring to build and maintain mutually beneficial relationships with their team members. As an MD I have found the book to be practical, insightful and engaging - an invaluable resource overall!" * Dianne Ramdeen, Managing Director, Quartic Training *Table of Contents Section - ONE: Fundamentals; Chapter - 01: What is Employee Relations?; Chapter - 02: The importance of Employee Relations; Chapter - 03: Employee Relations and strategy; Section - TWO: In practice; Chapter - 04: Employee Relations in practice; Chapter - 05: Planning and action; Chapter - 06: Measurement; Chapter - 07: Conclusion

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Book SynopsisEmma Bridger is an award-winning employee engagement specialist and Director of People Lab, an employee engagement consultancy that works with high-profile clients worldwide. Based in Hastings, UK, she has designed and developed the CIPD range of public and in-house employee engagement courses and is a regular conference speaker. She contributed to the UK Government Review Engaging for Success and is a member of the Engage for Success movement as part of its "guru group". In 2021, she was named as one of the Most Influential HR Thinkers by HR Magazine.Trade Review"Emma Bridger is the go-to expert for employee engagement which makes this book the definitive guide for engaging your employees. This third edition has been updated to include the latest thinking and practice required to make a difference to your people. Employee engagement is more critical now than it has ever been and this book has everything you need; whether you're starting out in the field or you're an established practitioner. Packed full of practical tools and guidance backed up by science, and relatable case-studies, it's a must read for anyone working in employee engagement." * Pete Markey, CMO, Boots *"Emma Bridger's book Employee Engagement is a concise reference for the practical implementation of staff engagement approaches within organizations. Managers, HR staff and academics can use this book to plan how to introduce a thorough staff engagement programme and research how it all works in practice. Employee Engagement design, measurement, implementation and future action planning are all investigated within this comprehensive book and Emma also provides an easily digestible literature overview within the field." * Dr Julian A Edwards, Research Fellow, The Open University (about a previous edition). *"This is essential reading for everyone working in employee engagement and, beyond that, an invaluable source of learning for all individuals working in teams as critical components within organizations striving to deliver better results." * Rob Neil OBE, Director & Founder, Krystal Alliance (about a previous edition) *"Employee Engagement is the must-read book for any manager or HR professional who is concerned about raising and maintaining high levels of engagement. Written in an authoritative yet accessible style by one of the UK's leading experts, the book guides the reader step-by-step through the complex decisions that need to be made in developing and implementing a successful engagement strategy." * Katie Bailey, Professor of Work and Employment, King's College London (about a previous edition) *"Emma Bridger brings a practical and effective approach to the big subjects of employee engagement and organizational culture, which are so vital for any organization's success today. Beneath her warm and friendly style lies considerable expertise, and this book shares the insight she has gained over many years helping organizations like ours to unlock the potential of our people." * Richard Parry, Chief Executive, Canal & River Trust (about a previous edition) *Table of Contents Chapter - 00: Introduction; Chapter - 01: What is employee engagement?; Chapter - 02: Does engagement matter?; Chapter - 03: Developing your employee engagement strategy; Chapter - 04: How it works; Chapter - 05: Employee engagement: How do you do it?; Chapter - 06: Employee engagement tools and techniques; Chapter - 07: Planning and action; Chapter - 08: Measuring engagement; Chapter - 09: The future of employee engagement

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Book SynopsisRebecca Page-Tickell is Director of MBA programmes and Director of Education and Experience at the Royal Docks School of Business and Law, University of East London, UK. A Principal Practitioner with the Association for Business Psychology, she has a particular expertise in self-managed learning and providing coaching to senior managers and directors. She previously held a number of senior L&D and HR management positions across a variety of industries and in multinational corporations.Trade Review"This is a highly accessible and practical guide for learning and development in the workplace. The text is suitable for those seeking a strong grounding in the principles and practicalities of learning and development. Institutional and organizational context is foregrounded to provide a realistic assessment of the role and value of learning and development in organizations today." * Dr Elaine Yerby, Senior lecturer in HRM, University of Essex, LSE teaching Fellow *Table of Contents Section - ONE: Fundamentals of learning and development; Chapter - 01: Defining learning and development; Chapter - 02: The importance of learning and development; Chapter - 03: Learning and development, organization and human resource management (HRM) strategy; Chapter - 04: How learning and development works; Section - TWO: In practice; Chapter - 05: How do you do it?; Chapter - 07: Design of learning and development interventions; Chapter - 07: Planning and action; Chapter - 08: Measurement; Chapter - 09: Conclusion

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Book SynopsisThomas C Redman is known as the 'Data Doc' and is the founder and President of Data Quality Solutions. Through this company he helps people and organizations think about data and data quality in new and exciting ways. Based in Rumson, New Jersey, he previously worked at AT&T where he formed their data quality lab.Trade Review"Based on my own decades-long experience working with organizations on removing data-related barriers and building data-driven strategies, I could not agree more with Tom's guidance to put people at the center. He's on to something massively important here - if you internalize and act on the people-focused principles he's suggesting, you will no doubt accelerate and amplify your impact on the business." * Ted Friedman, Former Gartner Analyst and Industry Thought-Leader *"For any organisation to succeed in the 21st Century, it needs people and data. Moreover, as Tom Redman explains in People and Data, when these two elements unite and when the benefits of data are extended to everyone in the organisation you can transform your business. Whether you are a leader, manager or worker or whether you work in HR, Finance, Operations or Marketing, I heartily recommend reading People and Data." * David Green, Co-author of Excellence in People Analytics, Managing Partner at Insight222, and host of the Digital HR Leaders podcast. *"People and Data offers great insights and advice on how organizations can unleash "real people" , working together, to solve the data quality problem, once and for all. We could all benefit from Tom's optimism and experience." * Maria Villar, Head of Enterprise Data Strategy & Transformation, SAP North America *"People and Data is the provocation that many data managers and executives need to spur them into action. Today's world is driven by data, but as Tom reminds us, if the data is poor (garbage in), then the outcomes are as well (garbage out). Tom's solution for maintaining quality data lies not in technology but in people - how they are organized, what tasks they are given, what culture they create, how they are motivated, promoted and trained. Tom explores all aspects of building a world-class data organization." * Theresa Kushner, former Head of Innovation Center, NTT Data, North America *"Tom Redman has a knack for taking the complex world of data and making it simple to understand and improve. What businesses have struggled with for decades is delivered in this next generational approach: data is predominantly a people issue and must be considered a team sport. In this new book, Redman brings solutions that highlight how regular people working together within and across organizations, under the direction of senior leaders, can finally solve this very expensive and seemingly endless enigma and no longer need to stand on the data sidelines." * Bob Palermo, former Vice President, Performance Excellence, Shell *"The book, People and Data: Uniting to transform your business is an exceptional resource by one of the world's leading thinkers and practitioners on 'data' - Dr. Thomas Redman. Every professional, with "data" in their title or not, should read Tom's book and learn from his experiences developed over 25+ years as the 'Data Doc'." * Anne Marie Smith, Ph.D., Alabama Yankee Systems, LLC *"Nothing of quality happens without quality people, fueled with quality data, making quality decisions. Here Redman establishes the case, roadmap and tools for dramatic business growth through quality data. Lead People, Manage Assets goes the adage. Tom shows us sensible ways to Lead regular people in uniting to successfully manage the unique assets of data, and information technology. Fortune Favors The Brave: so read People and Data - then lead bravely for sustained business growth." * Robert Pautke, Founder & Leadership Coach, SOAR with Purpose, LLC *Table of Contents Chapter - 00: Introduction; Section - ONE: The big picture; Chapter - 01: Ann’s data Tuesday; Chapter - 02: The opportunity and the problem; Chapter - 03: Building a better organization for data; Section - TWO: People; Chapter - 04: The data generation and provocateurs; Chapter - 05: All roads lead through quality; Chapter - 06: Putting data to work; Section - THREE: Data is a team sport; Chapter - 07: Fat organizational pipes; Chapter - 08: Don’t confuse apples and oranges; Chapter - 09: Dream big, but change the culture one project at a time; Section - 10: The data teams companies need now; Section - 11: Conclusion - Courage required; Section - 12: Resource Centre 1 - Toolkit; Section - 13: Resource Centre 2 - Curriculum for training regular people;

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Book SynopsisIan Hesketh is the Senior Responsible Owner for the National Police Wellbeing Service UK, Wellbeing Lead for the UK College of Policing and works with the National Forum for Health and Wellbeing at Work at the Alliance Manchester Business School. He is a visiting fellow at Durham University Business School and the Open University. Professor Sir Cary Cooper is 50th Anniversary Professor of Organizational Psychology and Health at the University of Manchester. Based in Manchester, UK, he is the former President of the Chartered Institute of Personnel and Development (CIPD).Trade Review"A vital read for anyone embarking on or refining a strategic approach to wellbeing in the workplace. Cary and Ian have created a perfect blend of theory and practical application, making the evidence-base accessible to everyday business leaders. A bang up-to-date guide that gets to the heart of what really matters in the current times." * Charles Alberts, Global Head of Wellbeing and People Experience, Clifford Chance LLP *"Since the very popular first edition the world of work has been changed by seismic events beyond our control. This new edition re-positions the issues, exposes the challenges and shows how employee wellbeing has become truly centre stage and crucial to employee health and productivity. The practical advice is much to be applauded as well." * Professor Dame Carol Black, DBE, FRCP, British physician and former advisor to the British Government on workplace health *"This new edition provides great insights on why wellbeing is so important, as well as clear guidance on how to think strategically to make a real difference to all our people. A good wellbeing strategy should be at the core of our thinking about work and the workplace for the future, which will be good for our people, good for positive organizational outcomes, and ultimately good for our wider economy and society as well." * Peter Cheese, Chief Executive, CIPD *Table of Contents Chapter - 00: Introduction; Chapter - 01: Wellbeing – what has changed?; Chapter - 02: Getting started; Chapter - 03: Promoting workplace wellbeing; Chapter - 04: Problems and pitfalls; Chapter - 05: Monitoring and evaluating; Chapter - 06: Tools and legislation; Chapter - 07: References;

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Book SynopsisEsther Cameron is the Founder of Cameron Change, a consultancy that helps leaders and their teams shift their working paradigms to healthier, regenerative and dynamic practices to deal with change. Mike Green was previously the Managing Director of Transitional Space, a consultancy firm specializing in change management, leadership development and coaching. He was a Visiting Executive Fellow at Henley Business School and delivered accredited programmes in change management to senior managers and change agents globally.Trade Review"This new edition is willing to look deeply into the inner changes needed to enable us to take positive action in the world. Drawing on multiple sources, it provides practical suggestions for leaders and individuals to enhance and leverage our capacities to effect global action at every level, on behalf of all life." * Hilary Bee, Facilitator at Time to Breathe, Poet and Author of 'Enter Here Beloved' *"Making Sense of Change Management has become something of a reliable best friend over the years; practical, thorough, reflective and, most of all, useful as a complete guide to all facets of change management. The sixth edition now includes topical chapters on the external and internal processes of moving towards a sustainable future for the generations to come, arguably the most important challenge that we face in our current times. At heart, it wisely remains what has made it so successful over the years, the sheer depth and breadth of its coverage of the field. For me, it remains the 'go-to' book when I want to expand my thinking, reflect on practical implementation or as a comprehensive refresher across the field." * Dr Robert Gorzynski, Founder, Voices of Connection, author of 'The Strategic Mind' *"This book has long provided an invaluable toolkit for any change leader. The latest edition now equips change leaders to not only increase effectiveness, productivity or profitability but also to lead their organization to be part of the solution and not the problem as we seek to overcome the polycrisis society is now facing. By adopting the ecosystem as a guiding metaphor, it powerfully argues that change leaders now need to work on their inner transformation if they are to effectively lead this outer transformation. I highly recommend this book to anyone who wants to make a positive difference to their organization and our society." * Terence Sexton, Director, Aqumens Consulting Ltd and Author of 'Consciousness Beyond Consumerism' *"Whether you are overwhelmed by the speed of change expected of you or daunted by the prospect of leading the change that is necessary or aware of the complexity of change required to meet your goals in these challenging times, this is the resource you need. This revised edition is comprehensive, deeply informed, accessible, practical and visionary. It makes sense of what can seem incomprehensible and makes possible what feels insurmountable." * Lynne Tarrab-Snooks, Co-founder of The Thrive Approach, Academic Consultant and Life Coach *"This delightful book offers leaders and those who work within change management and coaching a wonderful gift of support in today's challenging and traumatised world. The authors unequivocally lay out some of the challenges ahead in leadership both on the micro and macro level. They prompt us to reflect on the complex systems we are part of and the sustainability of these in relation to the world, planet and humane crisis we are living in. I particularly appreciate this new edition of the book bringing forward the need for regenerative principles to guide our work as leaders." * Helen-Jane Ridgeway, Clinical Director Tamalpa-UK and Coach for Organizations *"As the world becomes more VUCA, both outside and inside our businesses, change management will only make sense through a regenerative lens. Cameron and Green offer profound insights into how we just might engage business in this regenerative journey towards a viable planet, sharing innovative approaches from some of the most forward thinkers as well as experience from pioneering regenerative organizations." * William Adeney, Management Consultant/Accompanier; Managing Director of Shipped by Sail and Co-founder, Wessex Green Hub *"The most challenging change to manage is a change in paradigm. Yet that's what we are awakening to in the first half of the 21st century: not just an era of change, but a change in era. Making Sense of Change Management offers a practical guide to help us not simply manage this change, but to dance with it." * John Fullerton, Founder of Capital Institute *"In these times of polycrisis, this updated and revised edition offers a compelling and urgent message to change agents, change managers and change makers: 'business as usual' is not an option." * Liz Goold, Executive and Leadership Team Coach, Mediator and Facilitator of Citizens’ Assemblies *"A veritable cornucopia which clearly seats change management in the regenerative and societal challenges of today. Through inviting and insightful questions, based on rigorous and clearly explained research, this book asks us to actively engage and experiment out in the world both with the tools, techniques and case studies provided, and our own inner landscapes as (would-be) change agents." * James Barlow, Co-Founder of Leading Through Storms CIC; former Responsible, Sustainable and Safe Sourcing Director, PepsiCo. *Table of Contents Chapter - 00: Introduction; Section - ONE: The underpinning theory; Chapter - 01: Individual change; Chapter - 02: Team change; Chapter - 03: Organizational change; Chapter - 04: Leading change; Chapter - 05: The change agent; Section - TWO: The applications; Chapter - 06: Restructuring; Chapter - 07: Mergers and acquisitions; Chapter - 08: Culture and change; Chapter - 09: Becoming a sustainable business; Chapter - 10: Regenerating business for a viable planet; Chapter - 11: The alchemy of inner and outer transformation; Chapter - 12: Conclusion; Chapter - 13: Acknowledgements for previous editions; Chapter - 14: References and further reading;

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is the author of many HR titles including Armstrong's Handbook of Human Resource Management Practice and Armstrong's Handbook of Performance Management, all published by Kogan Page.

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Book SynopsisTens of millions of people in the U.S. with criminal records are highly talented, reliable, and eager to work. Implement these second chance hiring practices to give your company a significant competitive advantage over those that do not.Researched, tested, and written by the chief investment strategist of one of the country’s leading business banks, Jeffrey Korzenik includes dozens of examples of businesses that have successfully implemented the second chance hiring practices outlined in this book.Korzenik shows those companies that have learned to go beyond the label and to evaluate the qualities of the individual applicant have tapped into an often-overlooked source of loyal and productive talent.In Untapped Talent, you will: Understand what goes into a successful second chance hire, from the support that will be needed internally to the resources that are available from outside agencies. Learn how busin

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Book SynopsisMASTER YOUR ROLE AS AN EFFECTIVE MANAGERAn accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural skill for anyone, but it’s an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most.New Managers covers key leadership topics facing any manager, including: Coaching and Mentoring Employees Inspiring Employee Engagement Fostering Teamwork to Encourage Innovation Mastering the Art of Active Listening Becoming an Effective Communicator Establishing Key Metrics to Drive Business Forward

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Book SynopsisIn the hotly anticipated second edition of Understanding Careers, Kerr Inkson has teamed up with Nicky Dries and John Arnoldto take readers on a fascinating journey through the field of Career Studies. Interdisciplinary the text brings together and critiques a range of perspectives, allowing for a broader and more holistic understanding of the field. Theory and practice comprehensive coverage of all the key theories and cutting edge research is related to the real world through over 50 cases studies. A new Careers in Practice' section contains chapters devoted to self-development, career counselling, and organizational practices. International perspective contains examples, cases, research, references and statistics from a range of countries. Use of metaphor the text is structured around commonly used metaphors foTrade ReviewThis is a wonderful resource on careers for students, practitioners, and academics – a rich mix of current research, cases, practical examples, and creative lenses (metaphors) for seeing careers in a new way. It is equally accessible and stimulating for all levels of reader and it’s all presented in lively, clear, and compelling writing - an extremely reader-friendly book! -- Douglas T. (Tim) HallIn this timely update of an iconic book, the authors deepen our understanding of career by inspecting its meaning from multiple perspectives on work lives. The innovations and elaborations in this second edition maintain Understanding Careers’ reputation as a fundamental text in vocational and organizational psychology as well as keystone volume in career counseling. -- Mark L. SavickasA really valuable contribution....very effective in integrating the different branches of career studies. Very clear, and well argued. Right on the mark! -- Gareth MorganUnderstanding Careers is the essential career studies textbook for general college and university-level courses. As with the first edition, the writing is crystal clear with a highly impressive range of scholarship skilfully marshalled from a number of disciplines relevant to career studies. I have used this excellent book for several years in my teaching and find it helps students easily make sense of the career studies field by linking images with contemporary case studies and exercises. This is a superb introductory text for career development professionals and their clients. This wonderful book has revolutionised the design and content of career management programmes in schools, colleges, university and the workplace. -- Phil McCashIn a series of fourteen highly readable chapters, Kerr Inkson and his colleagues present a metaphorical approach to careers. The result is a series of insightful and contrasting views, each informative in its own right, and together a call for further conversation. Readers will be both entertained and enlightened by this book. -- Michael B ArthurA wonderfully original, rich, thoughtful, intelligent and helpful exploration of the complexities of making one′s way through life, with excellent practical advice on how to go about doing so. The authors recognize the complexity of career, but use Inkson′s framework of career metaphors to provide ways of making sense of it without trivializing as so many books about career do. Anyone using this book to teach or to learn about careers will find it immensely useful, rewarding, and enjoyable. -- Hugh GunzA masterful blend of carer theory and practice, Understanding Careers offers a wonderfully comprehensive and magnificently engaging look at work and careers in contemporary times. Kerr Inkson, Nicky Dries, and John Arnold offer in this book both the best careers scholarship for the serious career studies educator and researcher as well as the most useful career intervention strategies for career practitioners, students, and anyone interested in fostering their own career development. Packed with theory, history, case studies, and practical material, this book is a must read that will serve as an invaluable resource for years to come. -- Paul HartungMaking an excellent book even better is difficult - but the new edition of ′Understanding Careers′ has done exactly that. The authors keep the highly praised core of the first edition - powerful metaphors underlying careers - and add new perspectives on context and careers in practice, leading to a must-read not only for students and researchers of careers, but also for career practitioners. Absolutely recommendable! -- Wolfgang MayrhoferA first class text combining the strengths of the earlier version with new ideas from contemporary research and practice. The new chapters on career self-management and organizational management systems are perfect additions making the book an invaluable resource for scholars, practitioners and students alike. Kudos to the authors for this excellent piece of work, and lucky us being able to benefit from their collaboration! The teaching aids offer are an excellent ′toolkit′ for educators seeking to prepare students for their future careers: innovative, engaging and thought provoking. -- Julia RichardsonTable of ContentsPart I: Background to Career Studies Chapter 1: Career and Metaphor Chapter 2: Careers in Context Part II: Images of Career Chapter 3: Careers as Inheritances Chapter 4: Careers as Cycles Chapter 5: Careers as Action Chapter 6: Careers as Fit Chapter 7: Careers as Journeys Chapter 8: Careers as Roles Chapter 9: Careers as Relationships Chapter 10: Careers as Resources Chapter 11: Careers as Stories Part III: Careers in Practice Chapter 12: Career Self-Management Chapter 13: Career Counseling and Helping Chapter 14: Organizational Career Management

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Book Synopsis Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you''ll discover the insider secrets you need to know in order to successfully manage difficult people.This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:Sunday: Understanding and preventing difficult behaviourMonday: Developing your skills for managing difficult peopleTuesday: More advanced skills for managing difficult peopleWednesday: Managing specific types of difficult behaviourThursday: Feedback that works and critical c

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Book SynopsisSince its publication, Complex Adaptive Leadership has become a Gower bestseller that has been taught in corporate leadership programmes, business schools and universities around the world to high acclaim. In this updated paperback edition, Nick Obolensky argues that leadership should not be something only exercised by nominated leaders. It is a complex dynamic process involving all those engaged in a particular enterprise. The theoretical background to this lies in complexity science and chaos theory - spoken and written about in the context of leadership for the last 20 years, but still little understood. We all seem intuitively to know leadership 'isn't what it used to be' but we still cling to old assumptions which look anachronistic in changing and challenging times. Nick Obolensky has practised, researched and taught leadership in the public, private and voluntary sectors. In this exciting book he brings together his knowledge of theory, his own experience, and the results of 19 years of research involving 2,500 executives in 40 countries around the world. The main conclusion from that research is that the more complex things become, the less traditional directive leadership is needed. Those operating in the real world, nonetheless, need ways of coping. The book is focused on helping practitioners struggling to interpret and react to increasingly VUCA (Volatile, Uncertain, Complex, Ambiguous) times. The book will particularly appeal to practitioners wishing to improve their leadership effectiveness as well as for students and researchers in the field of leadership.Trade ReviewReviews of previous edition: 'Drawing upon a wide range of wisdom and ideas, from Lao Tzu to Lorenz and modern chaos theory, Obolensky brilliantly argues the case for organisations and their leaders to adapt to the complex, uncertain world of today and tomorrow. He also proffers excellent practical advice on how to do so.' Philip Sadler CBE, Vice-president, Ashridge Business School, Senior Fellow, Tomorrow’s Company 'A true tour de force, in a class of its own from being well-grounded both in the science and in practical experiences.' Margaret J. Wheatley, author of Leadership and the New Science and other books 'Chaos and order: the perpetual tension that drives and binds any organisation. What should leadership do - conserve order or inspire creativity and change? In this wonderfully clear, thorough and provocative book Obolensky describes leadership as a fusion of anarchy and oligarchy, and shows how things really get done - through polyarchy. This book is a must-read for anyone seriously interested in understanding what is happening to authority, initiative and influence in contemporary organizations; leaders who value conceptual clarity about their predicament will find it invaluable.' Professor Jonathan Gosling, Centre for Leadership Studies, Exeter University, UK 'This book provides a novel, provocative and useful approach to leadership, which I have seen put to good use by Professor Obolensky with senior executives in London Business School’s Centre for Management Development. Today, leaders have to be able to work in a complex and fast-changing environment, and to do this effectively means challenging a lot of the traditional assumptions about the nature of leadership. This book does a terrific job of introducing some new thinking about leadership, while also keeping the reader’s feet firmly on the ground. You will enjoy the mind-stretching concepts, the witty anecdotes, and the practical advice Professor Obolensky offers up in this book.' JuliaTable of ContentsContents: Preface to the First and Second Editions. Part I The Context: A journey of discovery; The world wide context - a flow towards polyarchy; The organisational context - evolve or die; Finita la comedia - stop playing charades; A quick breather between Parts I and II. Part II Chaos and Complexity: Order in chaos, simplicity in complexity - the deeper paradox; Getting to grips with chaos and complexity; Getting chaos and complexity to work; A quick breather between Parts II and III. Part III The Leadership Angle: What is leadership anyway?; What about the followers?; Complex adaptive leadership in action; A final breather between Parts III and IV. Part IV Looking Forward and Other Interests: Beyond this book - the choices you have... Appendices; Bibliography; Index.

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Book SynopsisIn Cross-Cultural Management, the author takes a critical, power-sensitive and culturally-aware perspective that moves beyond the paradigms debate, placing greater emphasis on the holistic nature of culture and its managerial consequences and taking into account the diversity and multiple identities apparent in cross-cultural management. Conceived by Chris Grey as an antidote to conventional textbooks, each book in the Very Short, Fairly Interesting and Reasonably Cheap' series takes a core area of the curriculum and turns it on its head by providing a critical and sophisticated overview of the key issues and debates in an informal, conversational and often humorous way. Suitable for students of cross-cultural management, human resource management or workplace diversity and professionals working in organizations and intercultural training. Trade Review′An engaging, entertaining and readable introduction to a complex subject; essential reading both for people new to studying cross-cultural management and for academics and professionals looking for a good critical overview of the field.′ -- Professor Fiona MooreThe book manages to get across a critical cross-cultural perspective in a useful, relevant and not overcomplicated way that conveys current knowledge to a wide readership...not just critical scholars [but] anyone doing management in today’s diverse and global environments. In this respect the book works well, and I really wish I had written it. But I don’t think I could have written it as well as Jasmin Mahadevan. -- Terence Jackson′Much research has overlooked that cross-cultural management contexts are intertwined with power issues. Jasmin Mahadevan has a multi-ethnic and multi-lingual background that sensitized her to the important roles of ethnicity, language, gender and religion. Her insightful and thought-provoking introduction to critical CCM enables students and practitioners to uncover cultural diversity in multiple contexts and reflect upon their use of various CCM tools and viewpoints.′ -- Professor Anne-Marie Søderberg′Drawing on various disciplines, Jasmin Mahadevan builds a compelling case for an approach to cross-cultural management that takes culture and power seriously. Written in a highly accessible style, this book offers the reader an invaluable theoretical compass to navigate the complexity of contemporary organizational realities.′ -- Professor Patrizia Zanoni′This small book is quite an achievement. If you are interested in critically examining cross-cultural management studies, with expert guidance from a key scholar in this area, you will find Professor Mahadevan’s very readable book indispensable. It is rare to find a book that can appeal to student, experienced academic and international manager. This accessible book has achieved that.’ -- Professor Terence JacksonTable of ContentsIntroduction: Towards a Critical CCM Theory and Practice Chapter 1: Cultural Essentials for CCM Chapter 2: Comparative CCM Chapter 3: Intercultural Interactions and Competence Chapter 4: Diversity and Identity Chapter 5: Power and CCM Concluding Remarks

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Book SynopsisA riveting look at the real reasons Americans feel inadequate in the face of their dreams, and a call to celebrate how we support one another in the service of family and work in our daily life. Jay's days are filled with back-to-back meetings, but he always leaves work in time to pick his daughter up from swimming at 7pm, knowing he'll be back on his laptop later that night. Linda thinks wistfully of the treadmill in her garage as she finishes folding the laundry that's been in the dryer for the last week. Rebecca sits with one child in front of a packet of math homework, while three others clamor for her attention. In Dreams of the Overworked, Christine M. Beckman and Melissa Mazmanian offer vivid sketches of daily life for nine families, capturing what it means to live, work, and parent in a world of impossible expectations, now amplified unlike ever before by smart devices. We are invited into homes and offices, where we recognize the crushing pressure of unraveling plans, and the healing warmth of being together. Moreover, we witness the constant planning that goes into a "good" day, often with the aid of phones and apps. Yet, as technologies empower us to do more, they also promise limitless availability and connection. Checking email on the weekend, monitoring screen time, and counting steps are all part of the daily routine. The stories in this book challenge the seductive myth of the phone-clad individual, by showing that beneath the plastic veneer of technology is a complex, hidden system of support—our dreams being scaffolded by retired in-laws, friendly neighbors, spouses, and paid help. This book makes a compelling case for celebrating the structures that allow us to strive for our dreams, by supporting public policies and community organizations, challenging workplace norms, reimagining family, and valuing the joy of human connection.Trade Review"This marvelous book captures the contemporary experience of nine families, allowing them to speak for themselves about their dreams and how they cope with everyday life. Uniquely, it celebrates the fact that it is the dense web of social connections or scaffolding that enables family life to thrive in the digital age."—Judy Wajcman, London School of Economics"What makes this book unique is its tough love message. Left to its own devices, technology makes us more likely to buy into myths of our perfectibility. The way out begins with our deep understanding of our vulnerability. From there, these savvy and humanistic researchers can help you design a customized plan for individuals and organizations. But it's going to be a plan, not a gimmick."—Sherry Turkle, author of Alone Together: Why We Expect More from Technology and Less from Each Other"Christine Beckman and Melissa Mazmanian embarked on an ambitious project to understand how technology shapes our lives and wound up producing an intimate and urgent portrait of American families stretched to the breaking point. An important work, Dreams of the Overworked busts some potent myths and makes a compelling argument for large-scale changes necessary in public policy and our overworked workplace cultures to allow American families time to breathe, and thrive at work and at home."—Brigid Schulte, author of Overwhelmed: Work, Love & Play when No One Has the Time, director, The Better Life Lab at New America"Work-life balance might be a myth, but the evidence that better rhythm is possible is very real. In this thoughtful, readable book, two experts share what they've learned about how to prioritize work, family, health, and relationships without making yourself insane."—Adam Grant, New York Times-bestselling author of Originals and Give and Take"Beckman and Mazmanian show the stakes in everyday life as we pursue perfection. Whether being the best parent and worker or having a perfect body, we try achieving the unattainable by working hard and efficiently to do more and do it better. Dreams of the Overworked explores the internal work that fills our days—and our minds—as we navigate life, simultaneously alone and in a crowd."—Chuck Darrah, San Jose State University"Beckman and Mazmanian capture timeless and essential truths about blending parenting and employment. Their study of nine upper-middle-class families exposes the independent 'choice' narrative as an idealized fiction and reveals the power of interdependencies in well-run organizations and in loving families. This is a book about cooperation and dependence—dependence on both earning an income and being an involved parent; dependence on our children for their cooperation in the shared endeavor; dependence on our partners, extended family, and friends for their engagement and care; dependence on caregivers who, as Beckman and Mazmanian explain, provide the scaffolding that makes each unique work-family blend possible."—Kathleen L. McGinn, Harvard Business School"This wonderfully intriguing book vividly portrays the lives of nine California-based professional families with young children at home as they try to meet the competing demands of work, parenting, and being fit and healthy. By observing and participating in the home life of these families over extended periods of time, Beckman and Mazmanian reveal how invisible and undervalued support from extended family members, friends, neighbors, and communities is the scaffolding that makes survival and success possible; and they show how smartphones and other personal devices, which are supposed to help, may actually increase the stress of overwork. The example-rich writing is delightful and the informative endnotes fully cover a wide range of literature. By making vivid the everyday details of family work necessary to deal with the competing demands created by the myths of the ideal worker, perfect parent, and ultimate body, this book is eye-opening and a must-read for all."—Lotte Bailyn, author of Breaking the Mold: Redesigning Work for Productive and Satisfying Lives"In their excellent new book, Beckman and Mazmanian explore the Herculean task today's families face as they strive to live up to the unrealistic expectation of doing everything perfectly while also being bombarded by 'helpful technologies.' Their in-depth look at different family configurations frames the challenges—but, more importantly, potential solutions—that today's unique families need to understand in order to thrive in these changing times."—Brad Harrington, Executive Director, Boston College Center for Work & Family"We cannot see what we cannot name. Beckman and Mazmanian cover the familiar terrain of work-family pressures by following real families and telling their stories. In the process, they make much that is invisible visible, naming and defining different kinds of work and introducing the important new concept of scaffolding. They allow us to see society not as individuals making choices and decisions, but as webs of vital but under-appreciated and under-nourished relationships. I learned a great deal from this book; it's an easy read with a lot to say."—Anne-Marie Slaughter, CEO, New America"How might the myths of the ideal worker, perfect parent/caregiver, and ultimate body play out as we live and work longer? Are there new myths that also need to be explored for overwork as we age and care for others over the life course? Beckman and Mazmanian have started us strongly on the path to answer such deep questions that remain in our struggles to thrive in our lives on and off the job."—Ellen Ernst Kossek, Administrative Science Quarterly"Dreams of the Overworked is a text that succeeds in rendering the textures and feelings of the everyday struggles of middle- to upper-class American working parents... a beautiful piece of ethnography."—Anne Antoni, Organization StudiesTable of Contents1. Introducing the Dream(s) 2. Aspiring to Be the Ideal Worker 3. Playing the Perfect Parent 4. Working Toward the Ultimate Body 5. The Promise of Technology 6. Creating a Spiral of Expectations 7. Invisible Work Is Real Work 8. Scaffolding Dreams 9. Building Tomorrow's Scaffolding Epilogue: Steps Forward

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Book SynopsisThe secrets of coaching excellence are already inside you Successful coaching has long been seen as a mental exercise—in order to do right by the teachers you serve, you put theory into practice, establish orderly processes, analyze data effectively, and implement externally mandated reforms. The truth, though, is that truly great coaches derive their success not just from what they do, but also from who they are. This groundbreaking book, based on research from an innovative mixed-methods study, provides a holistic approach to coaching that honors both mind and heart. As you explore the most important characteristics of the best instructional coaches—caring, authenticity, trustworthiness, flexibility, and more—you’ll develop and hone those same characteristics in yourself. Features include: · A framework and structure for developing the characteristics of effective instructional coaches · Comprehensive analysis of each characteristic · Examples and stories of effective coaching in action · Activities, exercises, and action points · Resources for encouragement and renewal School coaches have the power to make a real difference in the lives and futures of teachers and students. By balancing your outward competencies with the inspirational application of your own inward growth, you’ll bring new joy—and success—into your coaching relationships. Trade Review"The Joy of Coaching brings ′the basic elements of humanness′ to the forefront of education." -- Shelly Kelly"Instructional coaching is becoming a much more common professional learning structure for supporting teachers, but it is still a new enough endeavor that there is a lack of knowledge, experience, and expertise on which to draw. Frazier, in particular, addresses the ′softer.′ but equally important, side of coaching competency. This is a worthwhile read for instructional coaches or principals or other administrators who might support instructional coaches." -- Kendra Hanzlik"Most books on coaching are focused more on the skills, strategies, methodology and concepts. The Joy of Coaching is a refreshing way to look at coaching with joy and "humanness". It takes us from our current state and level of high stakes testing to a level that motivates, inspires, and instills the mindset that learning can and should be joyful and based on care and respect of the individuals." -- Laura Linde"With the focus on Common Core so many educators/coaches forget about the little things- relationships, interpersonal relationships and that sometimes even providing food during workshops is a benefit to make people cared for and nurtured and most especially, appreciated. The Joy of Coaching is an important part of who a coach is. If you don’t embody these qualities, this book will guide you on how to begin adopting them and see how they can impact one’s practice, teacher quality, and student achievement." -- Brian E. FernandesTable of ContentsForeword by Jim Knight Acknowledgments About the Author Introduction and Overview Chapter 1: Collaborative Chapter 2: Caring Chapter 3: Competent Chapter 4: Authentic Chapter 5: Quality Communicator Chapter 6: Inspirational Chapter 7: Flexible Chapter 8: Trustworthy Chapter 9: Planned Chapter 10: Models Appendix A: Competent Cliff Notes Appendix B: TCT Coaching Program Research Summary References Index

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Book SynopsisWithout a deep understanding of your company''s culture, any change effort you undertake will fail. Bestselling author Jon Katzenbach and his coauthors identify the four most critical cultural elements leaders need to focus on.In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that''s what makes it so hard to work with, but that''s also what makes it so powerful. For the first time, this book lays out the Katzenbach Center''s proven methodology for identifying your culture''s four most critical elements: traits, characteristics that are at the heart of people''s emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.

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Book SynopsisEstablished as the standard reference for a worldwide readership of students, scholars and practitioners in international agencies, governments, companies and unions, this text offers a systematic overview of international employment relations. Chapters cover the UK, USA, Canada, Australia, Italy, France, Germany, Denmark, Japan, South Korea, China, India and South Africa. Experts examine the context of employment relations in each country: economic, historical, legal, social and political. They consider the roles of the major players and outline the various processes of employment relations, including collective bargaining and arbitration, consultation and employee involvement. The seventh edition has been thoroughly updated with new examples and discussion questions to engage students and encourage critical thinking. A revamped set of online resources includes PowerPoint slides for lecturers to use in their teaching, as well as useful web links to enhance learning. Trade ReviewThe new edition of this widely admired text analyses systematically the rapidly changing world of employment relations in a range of countries. It places similarities and differences in a powerful framework embracing global and national forces and the strategies and choices of governments, employers and workers. -- Paul EdwardsThis new edition provides an excellent, up-to-date entry point into the study of international and comparative employment relations. Readers will benefit greatly from its geographic coverage and conceptual insights. -- Michele FordBy virtue of a veritable who’s who of international experts authoring the country chapters, a review of the central theoretical debates in the field that is comprehensive and sophisticated, and attention to key challenges facing employment relations, including timely discussions of climate change and global public health crises, this volume is the best compendium of employment relations scholarship available. -- Chris HowellThis comprehensive book has long been essential for the study of comparative employment relations. The new edition brings the coverage right up to date, with a focus for example on the crucial issue of COVID-19 and the world of work.’ (Richard Hyman, London School of Economics and Political Science, UK) ‘The most enduring and valuable book in the field of international and comparative employment relations in the last 30 years, the seventh edition covers advanced and emerging economies with insightful theoretical implications from a comparative perspective. -- Dong-One KimThe 7th edition of the book builds on, and extends, the contributions of the earlier versions in a unique manner. This is a comparative and international book that is an important reference point for any scholar or student in the subject. It continues to broaden both the intellectual and empirical horizons of the subject allowing us to appreciate the nuances and differences – but also curious similarities – of different systems and national contexts. It is a significant reference point. -- Miguel Martínez LucioThe 7th edition of this established book is a gem: with an ever-stronger and more diverse team of contributors, it combines the rigorous analytical clarity of the previous editions with new perspectives and insights on the recent trends of precarious work, transnational economic, technological and environmental forces, and new forms of employer and employee activism. -- Guglielmo MeardiThis new edition has grown in stature and sophistication. It demonstrates why an understanding of better work and the institutions that help to achieve it are so important, for those in the world of work and those preparing to enter it. -- Gregor MurrayThis classic book is an invaluable source of knowledge and inspiration for everyone – scholars, students and practitioners – interested in international and comparative perspectives on employment relations. The book offers important analysis of a multitude of national systems, as well as a discussion on current challenges facing the world of work, including the Covid-19 pandemic. -- Mia RönnmarThis comprehensive book has long been essential for the study of comparative employment relations. The new edition brings the coverage right up to date, with a focus for example on the crucial issue of COVID-19 and the world of work. -- Richard HymanThis new edition of a highly praised book is commended for its timely analysis of the impact of globalisation on national industrial relations. -- Janice BellaceThis book will be welcomed by students and scholars seeking to understand the implications of the interconnectedness of national economies for national level employment relations, institutions and actors … countries are explored in chapters written by national experts who, together with contributions from the esteemed editors, provide detailed information and conceptual tools. -- Linda DickensThe book breaks new ground as an integrated account of the forces shaping employment relations. It provides expert analysis of the national regulation of labour for more than half the world’s population. The introduction sets out a theoretical framework within which the salient institutional characteristics of the different countries discussed in the following chapters can be appreciated and compared. -- The late William BrownThis pioneering book sets the standard for the field. It offers a theoretically informed analysis, which links key trends in employment relations across …countries to global phenomena. It is essential reading for those interested in comparative industrial relations as well as political economy. -- Jimmy DonagheyThe most comprehensive and authoritative comparative analysis of employment relations … especially welcomed because … this stellar group of authors and editors provide new insights on the adaptability of labor market institutions across the globe. -- Thomas KochanBy far the best and most widely used comparative industrial relations book. -- Sarosh KuruvillaThis latest edition is another major contribution by a group of eminent scholars in the field. It serves to promote the study of comparative employment relations in the current context of globalisation, which is also of topical interest to the International Labour Organization (ILO). -- Guy Ryder[The book] is state of the art. It is broad in its scope, and sophisticated in its consideration of national context and history. It gives a sense of where countries are headed, but also is replete with micro-level detail drawn from credible primary sources. -- Anthony GouldTable of ContentsForeword Guy Ryder, Director-General, International Labour Organization Chapter 1 Introduction: Internationally Comparative Approaches to Studying Employment Relations - Chris F. Wright, Greg J. Bamber, Virginia Doellgast & Fang Lee Cooke Chapter 2 Employment Relations in the United Kingdom - Stewart Johnstone & Tony Dobbins Chapter 3 Employment Relations in the United States - Harry C. Katz & Alexander J.S. Colvin Chapter 4 Employment Relations in Canada - Scott Walsworth, Sean O’Brady & Daphne G. Taras Chapter 5 Employment Relations in Australia - Chris F. Wright & Sarah Kaine Chapter 6 Employment Relations in Italy - Lisa Dorigatti & Roberto Pedersini Chapter 7 Employment Relations in France - Élodie Béthoux & Patrice Laroche Chapter 8 Employment Relations in Germany - Berndt K. Keller & Anja Kirsch Chapter 9 Employment Relations in Denmark - Søren Kaj Andersen, Nana Wesley Hansen, Jørgen Steen Madsen & Jesper Due Chapter 10 Employment Relations in Japan - Katsuyuki Kubo & Kazuya Ogura Chapter 11 Employment Relations in South Korea - Byoung-Hoon Lee Chapter 12 Employment Relations in China - Fang Lee Cooke Chapter 13 Employment Relations in India - Ernesto Noronha & Premilla D’Cruz Chapter 14 Employment Relations in South Africa - Johann Maree, Gilton Klerck & Asanda-Jonas Benya Chapter 15 Conclusions: Globalisation, Crises and Institutional Responses - Virginia Doellgast, Chris F. Wright, Fang Lee Cooke & Greg J. Bamber

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Book SynopsisThe words ‘precarity’ and ‘precariousness’ are widely used when discussing work, social conditions and experiences. However, there is no consensus on their meaning or how best to use them to explore social changes. This book shows how scholars have mapped out these notions, offering substantive analyses of issues such as the relationships between precariousness, debt, migration, health and workers’ mobilizations, and how these relationships have changed in the context of COVID-19. Bringing together an international group of authors from diverse fields, this book offers a distinctive critical perspective on the processes of precarization, focusing in particular on the European context. The Introduction, Chapters 3 and 8, and the Afterword are available Open Access via OAPEN under CC-BY-NC-ND licence.Table of Contents1. Introduction: Critical Perspectives on Precarity and Precariousness ~ Joseph Choonara, Annalisa Murgia and Renato Miguel Carmo Part I: Conceptualisations, Subjectivities and Etymologies 2. Précarité and Precarity: The Amazing Transnational Journey of Two Notions Unable to Form a Proper Concept in English ~ Jean-Claude Barbier 3. Conceptualising Precariousness: A Subject-oriented Approach ~ Emiliana Armano, Cristina Morini and Annalisa Murgia 4. The Experience of Precariousness as Vulnerable Time ~ André Barata and Renato Miguel Carmo Part II: Class, Work and Employment 5. Above-Below, Inside-Outside: Precarity, Underclass and Social Exclusion in Demobilised Class Societies ~ Klaus Dörre 6. Class, Classification and Conjunctures: The Use of ‘Precarity’ in Social Research ~ Charles Umney 7. The Problem with Precarity: Precarious Employment and Labour Markets ~ Joseph Choonara 8. The Social Foundations of Precarious Work: The Role of Unpaid Labour in the Family ~ Valeria Pulignano and Glenn Morgan 9. Precariousness in the Platform Economy ~ Agnieszka Piasna 10. An Epidemic-Related Turning Point: Precarious Work, Platforms and Utopian Energies ~ Patrick Cingolani Part III: Experiences, Concretisations and Struggles 11. The Embodiment of Insecurity: How Precarious Labour Market Trajectories Affect Young Workers’ Health and Wellbeing in Catalonia (Spain) ~ Mireia Bolíbar, Francesc X. Belvis and Mariana Gutiérrez-Zamora 12. Precarity and Migration: Thai Wild Berry Pickers in Sweden ~ Charlotta Hedberg 13. Revisiting the Concept of Precarious Work in Times of Covid-19 ~ Barbora Holubová and Marta Kahancová 14. Precarious Workers and Precarity Through the Lenses of Social Movement Studies ~ Alice Mattoni 15. Organising and Self-organised Precarious Workers: The Experience of Britain ~ Jane Hardy 16. Afterword: A Pandemic of Precarity ~ Joseph Choonara, Annalisa Murgia and Renato Miguel Carmo

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Book SynopsisHow do you find talent with a creative spark? To what extent can you predict human creativity, or is human creativity something irreducible before our eyes, perhaps to be spotted or glimpsed by intuition, but unique each time it appears?The art and science of talent search get at exactly those questions. Renowned economist Tyler Cowen and venture capitalist and entrepreneur Daniel Gross guide the reader through the major scientific research areas relevant for talent search, including how to conduct an interview, how much to weight intelligence, how to judge personality and match personality traits to jobs, how to evaluate talent in on-line interactions such as Zoom calls, why talented women are still undervalued and how to spot them, how to understand the special talents in people who have disabilities or supposed disabilities, and how to use delegated scouts to find talent.Identifying underrated, brilliant individuals is one of the simplest ways to give yourself an organizational edge, and this is the book that will show you how to do that. It is both for people searching for talent, and for those being searched and wish to understand how to better stand out.

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Book Synopsis"This book is a landmark in two fields. It is a practical guide tothe reform of professional education. It is also a beacon totheoretical thinking about human organizations, about theirinterdepAndence with the social structure of the professions, andabout theory in practice." -- Journal of Higher EducationTrade Review"This book is a landmark in two fields. It is a practical guide tothe reform of professional education. It is also a beacon totheoretical thinking about human organizations, about theirinterdepAndence with the social structure of the professions, andabout theory in practice." --Journal of Higher Education "This is a fundamentally important book. It strikes directly to theheart of real education--changing behavior." --AdministrativeScience QuarterlyTable of ContentsPerface. One: Theory. 1. Theories of Action. 2. Evaluating Theories of Action. Two: Action. 3. Diagnosing Theories-in-Use. 4. Model I. 5. Model II. 6. Transition from Model I to Model II. 7. Learining Model-II Behavior. Three: Practice. 8. Issues in Professional Education. 9. Implications for Professional Competence and Practice. 10. Redesigning Professional Education. NotesReferencesIndex.

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Book SynopsisBullying in the workplace is now a recognised problem, and a cause for major concern. Victims stand to lose their self-esteem, their health and even their careers. Organisations that do not endeavour to put an end to this behaviour lose productivity, profits and their good reputations.Dignity at Work is derived from the author's many years of experience working with organisations of all sizes and at all levels. This book outlines practical guidelines essential to organisations that want to combat bullying in the workplace, and psychologists and professional counsellors working with those organisations. It provides:* the tools to identify bullying behaviour* expertise to create new policies and integrate them into corporate culture* confidence to know when and how to intervene practically and therapeutically* the skills required to know when to seek external help from professional counsellors* psychologists and counsellors with advice on how to transfer their skills to organisations as independent contractorsBullying will no longer be tolerated, and organisations must create environments that do not support mistreatment. This book provides managers, Human Resources staff and professional counsellors with the skills required to be able to recognise when a problem exists, and deal with it effectively.Trade ReviewNot only does Rennie Peyton present the difficulties of bullying in work place settings, she goes one step further and offers solutions as to how to support people and work with this issue. The book title Dignity at Work encourages the reader to look creatively at ways in which the counsellor or psychotherapist can work to create a positive working environment within the area of bullying. Although aimed at counsellors and psychotherapists, I do believe that people who work in Human Resources and other such departments will be most grateful for this book. I highly recommend it for all who have experienced bullying in their work setting. - Terri Spy, Counselling Psychologist and BACP Fellow The book locates bullying as a key strategic issue for organisations in tackling change. It offers a comprehensive, accessible, strategic and practical approach to eradicating bullying in the workplace. It makes the links between organisation culture and values, management styles, strategic leadership and day to day workplace culture, values and behaviour. It takes the reader on a journey from knowledge and information about bullying, the business case, its detrimental impact on the business, issues for organisations in producing and implementing a Dignity at Work policy, dealing with complaints of bullying in a way which is fair to all, and mopping up the aftershock of any incidence of bullying. - Lesley Holland, Angel ProductionsThe book is well structured and easy to read, with the right balance of theories, definitions and practical advice ... this book would be equally useful for everyone in organizations, including those experiencing bullying or harassment, to learn to spot the behaviours and characteristics of bullies so that they are alert to these. It is an excellent example of how theory and commonsense can be used to help those involved in organizational life in a constructive and informed manner. - Wai-yin Hattonin in Organization Studies, July 2004'I would consider this book essential reading for those working as staff counsellors, in-house counsellors and those in EAP's for use as a handbook for policies and procedures which organisations are currently required by law to have in place... I would see this as a valuable resource.' - Mary Berry, Counselling and Psychotherapy Journal, March 2005'Anyone who wishes to take bullying at work seriously ought to have this book on their shelf.' - Leadership & Organization Development Journal'Dignity at work is a unique text in offering rather more than a "how to combat bullying" formula ... anyone who wishes to take bullying at work seriously ought to have this book on their shelf.' - Leadership & Organizational Development JournalTable of ContentsPreface - Who this book is for. Part One. Why is Bullying an important issue? A Background to Bullying at Work, Bullying at Work, The Victims of Bullying, Employers, Harassment, Bullying and the Law, Dignity at Work Policies. Harrassment Investigation. Mediation. Conclusions for Part 1. Part Two. Introduction. The Tole of Counsellors/Psychologists in Organisations. Useful Theories. Counselling in Organisations. Working with the Various Parties. The Process of Investigation. Mediation. Other Roles for Counsellors/Psychologists. Taking Care of the Self.

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Book SynopsisDiscussing the roots of Somatic Coaching, this empowering book shows readers how to implement body-oriented somatic practices in order to dissolve habits, behaviors and interpretations of the world that are no longer relevant. Original.

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Book SynopsisKent Plunkett, CCP Kent Plunkett believes paying fairly is themost important thing an organization can do. His company, Salary.comspent the past 25 years innovating to perfect and automate thecompensation discipline. Salary.com consistently wins Best Places toWork awards. Kent is a graduate of the Harvard Business School and aCertified Compensation Professional (CCP). Heather Bussing, JD is a California employment attorney, writer,and law professor who focuses on providing sensible and strategicadvice to employers. Heather regularly speaks, writes, and edits forHR technology companies, is a contributing editor to HRExaminer andwrites a daily column for Salary.com's Compensation and Pay EquityNewsletter.

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Book SynopsisImagine designing the best company on earth to work for ...What would that company be like? How would you build and sustain it? As a leader, you need to know. In the past, businesses made people conform to the organization's needs. But the old paradigm has shifted. Now leaders must transform their organizations so that they attract the right people, keep them, and inspire them to do their best work. How do you create a culture people want to belong to? In this powerful and necessary follow-up to the classic Why Should Anyone Be Led by You?, leadership and organizational sages Rob Goffee and Gareth Jones identify and illuminate the six key organizational attributes to do just that. In separate chapters, they delve deeply into each one: 1. Let people be themselves 2. Practice radical honesty 3. Magnify people's strengths 4. Stand for authenticity (more than shareholder value) 5. Make work meaningful 6. Make simple rules With vivid stories and examples from global companies, the authors illustrate the kind of strong, attractive workplace culture that leads to sustained high performance. They also provide ways of assessing how your company is doing and describe the tensions and trade-offs that leaders must manage as they transform their organizations. Why Should Anyone Work Here? is the question all contemporary organizational leaders must constantly ask themselves if they want to survive and thrive in the new world. This book will help them answer that question.Trade Review"Some of the best material addresses employee development, the most concrete way to help workers become their best selves." -- Inc. "... an essential guide for creative leaders wanting to transform their workplace and enable people's best selves, including their own, to emerge." -- Forbes, Top 10 Creative Leadership Books Of 2015 "[this book] finally gives us a deeper look into what people look for in their workplaces in order to thrive and feel they are bringing the best and highest selves to the work they do each day." -- Forbes "5 management books you wish you could give your boss for the holidays. Number 1: Why Should Anyone Work Here?" -- Inc. "I hope people embarking on their careers, middle managers and frustrated staff will read this book as readily as directors. It gives everyone a 'voice' diagnostics and a rationale to make companies the systematised forces they need to be, by recognising the motivation of human beings to want to work rather than having to work. Five-star recommendation from me." -- Management Today "Why Should Anyone Work Here? is the eagerly anticipated follow-up to the pair's 2006 business bestseller, Why Should Anyone Be Led By You? It shifts the focus from individual leadership to broader organisational failings." -- People Management Magazine "When Rob Goffee and Gareth Jones wrote Why Should Anyone Be Led By You?, it became a bestseller... This new book, Why Should Anyone Work Here...builds on that previous work." -- The Financial Times "...six research-based and action-oriented keys for practicing authenticity, nurturing people and succeeding with the fundamentally social challenges of leadership." -- David Slocum, FORBES "... a practical and pragmatic book..." -- Developing Leaders ADVANCE PRAISE for Why Should Anyone Work Here?: Herminia Ibarra, professor, INSEAD; author, Act Like a Leader, Think Like a Leader-- "Goffee and Jones have a knack for asking the right questions at the right time. The workplace as we know it is broken, and no amount of personal, 'authentic' leadership is going to fix it. A primer on what it will take to build organizations where people can truly be their best, this book is a must-read for anyone concerned with attracting the best talent and fostering their creativity." Franz Humer, Chairman, Diageo; former Chairman, F. Hoffmann-LaRoche-- "A great sequel to Why Should Anyone Be Led by You? This book lifts the discussions about authentic leadership and what makes for the best possible organization to a new level. A must-read for all CEOs." Costas Markides, professor, London Business School-- "If you were to design the best workplace on earth, what would it look like? You can find the answers to this question in this wonderful book. Why Should Anyone Work Here? is full of inspiring examples, intellectual wisdom, and practical advice on how to design an organization that brings out the best in its people. It is bound to become required reading for any senior executive." Chantal Gaemperle, LVMH Group Executive Vice President, Human Resources and Synergies-- "The combination of the right products with the right people drives a brand's success. After showing that leadership is not given but earned in Why Should Anyone Be Led by You?, Goffee and Jones now demonstrate that to complete the equation, a leader must build and shape the right organizational culture to stimulate creativity and ensure long-term success." Belmiro de Azevedo, former Chairman and CEO, Sonae-- "Goffee and Jones have taught us much in the last two decades about how to be outstanding leaders. And it is our job as leaders to create the distinctive cultures that will attract and foster talent and leadership. In this book, they show us how to do this, clearly demonstrating, as no one has before, the key importance of a few simple cultural traits in order for companies to be great."

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Book SynopsisHelp your employees help themselves. As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals--and support their efforts to achieve them. In the HBR Guide to Coaching Employees you'll learn how to: * Create realistic but inspiring plans for growth * Ask the right questions to engage your employees in the development process * Give them room to grapple with problems and discover solutions * Allow them to make the most of their expertise while compelling them to stretch and grow * Give them feedback they'll actually apply * Balance coaching with the rest of your workload Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisHow do you manage a poor performer over Zoom? How do you casually deliver positive feedback via Slack? What''s the most professional use of a gif?Management was hard enough pre-pandemic, and now, the difficulty in getting things done has dramatically increased. In face-to-face interactions, humans have thousands of indicators to tell them what the other party is thinking and how they are reacting. Resorting to purely digital communication obliterates these clues, stopping us from reading the subtle body language we''ve evolved to use in all interactions to become better leaders, kinder managers, and more effective cogs in the corporate machine.HOW TO WIN FRIENDS AND MANAGE REMOTELY shares real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets-all mapped to a new virtual-first office. This book is a handbook-a step-by-step guide to common interactions in the workplace, using eight classic management examples: from digitizing your onboarding journey, to helping new recruits, to delivering useful feedback over video conference. Combining academic research and personal experiences across various companies, roles, and countries, this is a roadmap to get readers through the WFH (work from home) quagmire and help us all be more cognizant of others'' perspectives in this brave new world.HOW TO WIN FRIENDS AND MANAGE REMOTELY shows why expressing digital empathy is the most important factor in managing and working with others.Even as companies began going "back to normal," it wasn''t the normal that anyone knew pre-COVID-19. Two things are certain with this shift: First, we will never go back to "the way things were." Second, we all must learn to live in a virtual workplace. If we are managers, that means we also need to know how to communicate with, motivate, and coach virtual teams.In the words of Dale Carnegie, how do you "win friends and influence people" in a virtual office?

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Book SynopsisRadical Advice for Reinventing Talent--and HRMost executives today recognize the competitive advantage of human capital, and yet the talent practices their organizations use are stuck in the twentieth century.Typical talent-planning and HR processes are designed for predictable environments, traditional ways of getting work done, and organizations where "lines and boxes" still define how people are managed. As work and organizations have become more fluid--and business strategy is no longer about planning years ahead but about sensing and seizing new opportunities and adapting to a constantly changing environment--companies must deploy talent in new ways to remain competitive.Turning conventional views on their heads, talent and leadership experts Ram Charan, Dominic Barton, and Dennis Carey provide leaders with a new and different playbook for acquiring, managing, and deploying talent--for today's agile, digital, analytical, technologically driven strategic environment--and for creating the HR function that business needs. Filled with examples of forward-thinking companies that have adopted radical new approaches to talent (such as ADP, Amgen, BlackRock, Blackstone, Haier, ING, Marsh, Tata Communications, Telenor, and Volvo), as well as the juggernauts and the startups of Silicon Valley, this book shows leaders how to bring the rigor that they apply to financial capital to their human capital--elevating HR to the same level as finance in their organizations.Providing deep, expert insight and advice for what needs to change and how to change it, this is the definitive book for reimagining and creating a talent-driven organization that wins.Trade ReviewAdvance Praise for Talent Wins:Alain Bejjani, CEO, Majid Al Futtaim Group--"Turning human 'resources' into human 'capital'--a prerequisite to win in this era of talentism. An inspiring read for those who are trying to make a difference!"Ed Breen, CEO, DowDuPont; Lead Director, Comcast--"If you believe you've read all there is about the role of human capital in propelling value creation, think again. Charan, Barton, and Carey have crafted their many experiences into a compelling and concise book that frames a 'people before strategy' argument that is refreshingly new and different."Kenneth I. Chenault, Chairman and CEO, American Express; Director, IBM and Procter & Gamble--"Engaged employees are the key to success in any business, and Talent Wins offers real-world insights on how to foster talent, inspire creativity, and lead winning teams for the long term."Alex Gorsky, Chairman and CEO, Johnson & Johnson; Director, IBM--"Talent is the difference between a good company and great company. And nurturing talent--helping people flourish--requires continuous action, effort, and work. It is critical to the mission and the aspirations of an organization that leaders be inventing, and then reinventing, the talent development playbook. Talent Wins helps you do just that."Hein Knaapen, Chief HR Officer, ING Bank NV--"This book gives compelling arguments for treating talent management as a crucial competency for any company that wants to succeed. The authors' proposed approach is a real departure from many accepted practices in talent management. Taking their recommendations to heart will significantly change the role of CEOs as well as the requirements for HR professionals in the future."William McNabb, Chairman, The Vanguard Group--"Business leaders have talked about the importance of people for years but often were vague about how to turn talent into a competitive advantage. In this new book, Charan, Barton, and Carey turn conventional views about human resources on their head and create the ultimate playbook for making human capital the ultimate edge for organizations of all types."Alan Mulally, retired President and CEO, Ford Motor Company; former CEO, Boeing Commercial Airplanes; and Director, Google and Carbon3D--"Talented people working together is the catalyst to deliver profitable growth for the benefit of all stakeholders. Talent Wins provides compelling strategies and tools to continuously develop the talent in your organization!"Satya Nadella, CEO, Microsoft--"Millennials will soon account for over half of all workers. They want to be not only more creative, productive, and collaborative than ever before, but they also seek a greater sense of purpose and a deeper connection to their company’s mission. Talent Wins implores senior leaders to know their employees as well as they know their finances and the capital they deploy."Susan Peters, Senior Vice President, Human Resources, General Electric--"With real-world experiences from broad industries, Charan, Barton, and Carey bring to life a game plan to identify and develop talent--and leverage that talent for winning outcomes."Denise L. Ramos, CEO and President, ITT Inc.; Director, Phillips 66--"A groundbreaking book for the next twenty years that focuses CEOs' attention on the strategic value of employees and the necessity of bringing HR into the leadership circle. A must-read!"Sheryl Sandberg, COO, Facebook; founder, LeanIn.Org and OptionB.Org; and Director, Walt Disney Company--"In a competitive global economy, no business can afford to leave talent on the sidelines. Talent Wins provides an innovative framework for cultivating talent--and shows that diverse teams are critical to unlocking an organization's full potential."Ivan Seidenberg, former Chairman and CEO, Verizon; Director, BlackRock--"Talent Wins exquisitely captures the essence of creating a modern digital platform and management practices to reinvent the HR role in your company with the goal to develop, manage, and nurture the talent in today's demanding marketplace. The book includes excellent case studies and practical examples that provide guidance and insights for every executive to consider in building a successful company."Masahiko Uotani, President and Group CEO, Shiseido Company--"Talent Wins can be a key to unlocking the full potential of Japanese global corporations."

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Book SynopsisAre you a good boss--or a great one?Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager.With insights from leading experts including Marcus Buckingham, Michael D. Watkins, and Linda Hill, this book will inspire you to: Draw out your employees' signature strengths Support a culture of honesty and civility Cultivate better communication and deeper trust among global teams Give feedback that will help your people excel Hire, reward, and tolerate only fully formed adults Motivate your employees through small wins Foster collaboration and break down silos across your company This collection of articles includes "Are You a Good Boss--or a Great One?," by Linda A. Hill and Kent Lineback; "Let Your Workers Rebel," by Francesca Gino; "The Feedback Fallacy," by Marcus Buckingham and Ashley Goodall; "The Power of Small Wins," by Teresa M. Amabile and Steven J. Kramer; "The Price of Incivility," by Christine Porath and Christine Pearson; "What Most People Get Wrong About Men and Women," by Catherine H. Tinsley and Robin J. Ely; "How Netflix Reinvented HR," by Patty McCord; "Leading the Team You Inherit," by Michael D. Watkins; "The Overcommitted Organization," by Mark Mortensen and Heidi K. Gardner; "Global Teams That Work," by Tsedal Neeley; "Creating the Best Workplace on Earth," by Rob Goffee and Gareth Jones.

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Book SynopsisHarness the power of artificial intelligence in hiring. The typical hiring process is fraught with complexity, inefficiency, and bias and often shuts out the most talented candidates. Decoding Talent: How AI and Big Data Can Solve Your Company’s People Puzzle makes the case for using complex advanced technologies to move past these problems toward effortless optimal candidate decisions. AI experts Eric Sydell, Mike Hudy, and Michael Ashley explain why the traditional resume application is out of date, why hiring is difficult, the cost of bad people decisions, how bias interferes in hiring practices, and how AI can address these problems. Decoding Talent reveals that using AI in hiring doesn’t require your human resource professionals to unlearn and relearn their craft; rather, machine learning can complement their skills by consolidating and analyzing data to recommend actions

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Book SynopsisThe future has never been more uncertain for both employers and employees. They face the same profoundly unsettling dilemma: neither knows what skills they need to develop for the future. Futurists and the media tell us that over 50 percent of jobs today will soon be replaced by automation and AI. Turnover is higher than it has ever been. The percentage of the workforce that is actively disengaged has never been higher. The shelf lives of certain skills are diminishing rapidly. Long-standing industries and industry leaders are being disrupted. These staggering changes are challenging our concepts of what a career really looks like today and how we should build organisations going forward. This is the workquake. Its time we change the conversation. Its time to talk about how being human has never been more critical and how we have more agency in applying our talents than at any other time in history. We need to have more real and honest conversations about how to build a better model of the future of work, one in which both employers and employees feel safe and energised. COVID-19 has presented us the ideal opportunity to tackle this important challenge. WORKQUAKE is an attempt to articulate a compelling vision for the future of work through a number of stories, case studies, and author Steve Cadigans own experiences.

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Book SynopsisNamed one of 10 Best New Management Books for 2022 by Thinkers50Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture CategoryIn this important and timely book, workplace well-being expert Jennifer Moss helps leaders and individuals prevent burnout and create healthier, happier, and more productive workplaces.We tend to think of burnout as a problem we can solve with self-care: more yoga, better breathing techniques, and more resilience. But evidence is mounting that applying personal, Band-Aid solutions to an epic and rapidly evolving workplace phenomenon isn't enough—in fact, it's not even close. If we're going to solve this problem, organizations must take the lead in developing an antiburnout strategy that moves beyond apps, wellness programs, and perks.In this eye-opening, paradigm-shifting, and practical guide, Jennifer Moss lays bare the real causes of burnout and how organizations can stop the chronic stress cycle that an alarming number of workers suffer through. The Burnout Epidemic explains: What causes burnout—and what organizations can do to prevent it Why traditional wellness initiatives fall short How companies can build an antiburnout strategy based on prevention, not perks How leaders can measure burnout in their own organizations What leaders can do to develop a healthier culture that prioritizes resilience and curiosity As the pandemic has shown, self-care is important, but it's not a cure-all for burnout. Employers need to do more. With fascinating research, new findings from the pandemic, and interviews with business leaders around the globe, The Burnout Epidemic offers readers insightful and actionable advice that will empower them to help themselves—and their employees—feel healthier and happier at work.Trade Review"Jennifer Moss, journalist and syndicated radio contributor, presents compelling research and powerful reflection options for leaders in The Burnout Epidemic.” — School Administrator (AASA, American Association of School Administrators)Named to the Longlist for Porchlight's Best Business Book Award in the Management & Workplace Culture CategoryShortlisted for the Outstanding Works of Literature (OWL) Award in the Management & Culture Category"It's a worthwhile read for anyone tasked with managing people today—or anyone with a vested interest in seeing their colleagues thrive." — Business InsiderAdvance Praise for The Burnout Epidemic:"This powerful and practical book could not be more timely. As the burnout epidemic spreads throughout the world, Jennifer Moss offers a much-needed vaccine—with positive side effects guaranteed!" — Tal Ben-Shahar, international bestselling author, Happier; cofounder, Happiness Studies Academy"Burnout is today's burning issue, and Jennifer Moss has written a playbook to help us all understand how to address this critical topic. If you care about the people in your organization and setting them up to succeed, this book is a must-read." — Linda Boff, Chief Marketing & Communications Officer, Vice President, Learning and Culture, and President, GE Foundation, General Electric"Given the challenges this world is experiencing and the once-in-a-generation opportunity for leaders to create a positive trajectory moving forward, this book matters now more than ever." — Shawn Achor, New York Times bestselling author, The Happiness Advantage and Big Potential"There is no topic more important for leaders than how to empathize while also promoting the well-being of others. Moss's work is a must-read for leaders committed to putting their people first." — Jay Anders, Vice President, Leadership & People Development, Molson Coors Beverage Company"Jennifer Moss hits a home run with her provocative and engaging analysis of the misunderstood topic of burnout. If you want to address this massive issue facing the future of work, read this book." — Dan Schawbel, New York Times bestselling author, Back to Human"Those who care about the wellness of others have a staunch ally in Jennifer Moss. She approaches the critical issue of burnout with curiosity and passion, synthesizing evidence from numerous studies and the real-world experiences of leaders across an array of industries to create this timely, engaging, practical, heartfelt, and informative book. Read it for yourself; read it for those you love; read it for those you lead." — Edward Ellison, MD, Chairman of the Board and Executive Medical Director, Southern California Permanente Medical Group; Co-CEO, National Permanente Executive Committee

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Book SynopsisA year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Satya Nadella to Lynda Gratton and company examples from Nestlé to TikTok, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to: Radically redefine the role of managers in your organization Integrate your ESG goals into your company's core business model Separate the hype from the reality of Web3 and identify opportunities for your business Navigate conflict and embrace mutual learning across generational differences Identify the soft skills needed in the C-suite—and build them Encourage all employees to develop the capabilities around digital transformation This collection of articles includes "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; "What Is Web3?," by Thomas Stackpole; "Selling on TikTok and Taobao," by Thomas S. Robertson; "Managing in the Age of Outrage," by Karthik Ramanna; "The Five Stages of DEI Maturity," by Ella F. Washington; "The Essential Link Between ESG Targets and Financial Performance," by Mark R. Kramer and Marc W. Pfitzer; "Make the Most of Your One-on-One Meetings," by Steven G. Rogelberg; "Harnessing the Power of Age Diversity," by Megan W. Gerhardt, Josephine Nachemson-Ekwall, and Brandon Fogel; "The C-Suite Skills That Matter Most," by Raffaella Sadun, Joseph Fuller, Stephen Hansen, and PJ Neal; "Your Company Needs a Space Strategy. Now.," by Matthew Weinzierl, Prithwiraj (Raj) Choudhury, Tarun Khanna, Alan MacCormack, and Brendan Rosseau; and "Democratizing Transformation," by Marco Iansiti and Satya Nadella.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisContrary to the common saying: we do want you to judge this new edition of Organizational Behavior by its front cover. Specifically, featured is that this is the 14th edition, it takes an ""Evidence-Based Approach," and similar to the previous edition there are now three Luthans authors. This 14th edition is based on the foundation provided by the first mainline text which has become the classic for the study and understanding of organizational behavior. However, by taking an evidence based approach, this insures that, even though a classic, this new edition adds the most recent and relevant research to the most extensive, up-to-date reference-base of any organizational behavior text. By adding the two closely related authors (professor sons) literally pumps ""new blood"" into the sustainability of this classic text by Fred Luthans. Importantly, Fred has recently been recognized with: 1) Lifetime Achievement Award in Organizational Behavior; 2) Top 1% of Citation Count of all researchers in the world; and 3) the #1 most cited author in Organizational Behavior textbooks. Finally, this new edition recognizes that even though the theoretical framework and coverage largely remains, the context of organizational behavior is rapidly changing. This new edition reflects the ""New Age"" environment, but still holds to the premise that in today's organizations, success and competitive advantage still comes from the understanding, prediction, and effective management of human resources. With this new edition we invite you to continue the never-ending journey guided by the best organizational behavior theory, research, and application.

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Book SynopsisHow do today’s leaders shift from playing it safe to playing for great?In a volatile and complex world roiled by a climate crisis, global pandemics, and disruptive technologies like AI, hyper-individualized leadership models no longer make sense. To seize emerging opportunities and achieve sustainable growth, leaders must recognize that a team’s success flows from the intelligence, achievements, and growth of the entire collective.In Safe to Great, Skip Bowman proposes a leadership sea change that puts purpose before profit, and the team before the individual. He draws on the concept of psychological safety as the key to unlocking an organization’s growth mindset, and unites theory and practice in principles that will help leaders shape innovative workplaces that thrive on experimentation.Grounded in more than 25 years of experience working with global organizations, Safe to Great is designed for leaders who want to bring more hope and critical thinking to how they manage. Bowman makes a compelling appeal for a new standard of leadership that moves people and organizations from a place of relative comfort and little risk to a space of daring curiosity, engagement, and collaboration.Trade Review"A timely and positive way forward in our time-starved and often bleakly-portrayed future."—Ricardo Troiano, Global Head, Change and Organizational Development, Syngenta"This is a call to action that no thinking person can ignore! Skip offers us a leadership framework which will become a classic. An important and necessary piece of work."—Katie Dardagan, Executive Coach & Leadership Development Facilitator, Dardagan & Associates “The new psychology of leadership emphasizes the importance of empathy, authenticity, and emotional intelligence in effective leadership. Bowman recognizes that great leadership is not simply about achieving goals, but also about building relationships and creating positive change.”—Dietmar Baro, VP, Applications, Systems and Technology, Danfoss"Safe to Great weaves together engaging examples and psychological principles that will help any leader wanting to take their team and organization to new heights. Equal parts challenging and inspiring, Skip presents us a future where people will thrive in organizations that are truly great."—Andrew Beveridge, Psychologist & Founder, Leadership Today"Exceedingly entertaining and compelling, Safe to Great leaves the reader engaged and thinking deeply as to how best to face our challenges—both individually and collectively as a planet. I look forward to adopting the models and principles Bowman shares here throughout my organizations."—Charlie Pillans, CEO and Entrepreneur, UK"The principles in Skip Bowman's Safe to Great have formed the foundation for the leadership and culture at the Northern European region at Danfoss. In Safe to Great, Skip supplies you with comprehensive yet easy-to-understand insights and tools to identify behaviors, form a strategy, and create impactful change. I highly recommend this book to all leaders no matter level or seniority. It's never too late to learn.”—Sandra Bertelsen, Regional Head of HR, Scandinavia, Danfoss"Safe to Great is changing the game for leadership development. It represents a shift in the leadership paradigm and provides a new lens for leaders to see themselves and the organizations they lead. This book is genuine, effective, and engaging, and promises to create a deep impact with leaders at all levels. This book made me pause, reflect, and commit to being a leader who is not afraid to walk down the road less traveled and be courageous in my choices."—Swati Seth, Senior HR Director, EMEAI, MKS Instruments“Skip Bowman's book Safe to Great is both confrontational as it is inspirational. It clearly explains how organizations where people feel psychological safe can adapt a growth mindset. Bowman points out how confrontational leadership behaviors negatively influence performance, and how, by adapting a growth mindset, leaders can inspire change in their organizations so they can adapt to and survive in today’s ever changing business environment."—Jan Schoemaker, Regional President, Asia Pacific Region, Danfoss"Safe to Great goes beyond the 'why?' of great leadership and into the 'why now?!' Bowman ingeniously synthesizes our daunting and unprecedented global context and incites a call to action that embraces the challenges, responsibilities, and opportunities for leaders in today’s world. Skip’s unique use of metaphors and his ability to communicate complexity in a succinct and catchy way makes learning from his extensive experience with leaders, their teams, and his leadership research, compelling and impactful."—Christine Khalifa, Independent Leadership Consultant, South Korea"Safe to Great is extremely engaging and connects growth mindset development to leadership agility within organizations. The examples and cases Bowman describes are very interesting and the hippo metaphor and character are unforgettable."—Tom Sebastian, Co-Founder & Program Director, NORDIN SME Accelerator, IndiaTable of ContentsIntroductionPART I: The Bright Side Chapter 1: The Commitment Premium Chapter 2: Transform Chapter 3: Aim High Chapter 4: Explore Chapter 5: Go High Chapter 6: Lift Others Up Chapter 7: Team Up Chapter 8: Summary PART II: The Dark Side Chapter 9: Why Leaders Choose Control Rather than Commitment Chapter 10: The Hippo Chapter 11: The Snail Chapter 12: The Clam Chapter 13: The Cost of Darkness Chapter 14: Summary PART III: Transformation Chapter 15: Safe to Great Chapter 16: The Conversation Continues BibliographyAcknowledgmentsIndex

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Book SynopsisIn The Learning Imperative Mark Burns and Andy Griffith examine the key ingredients that ensure effective learning, and offer leaders step-by-step guidance on how they can achieve it in their own teams and organisations. Learning is central to the long-term success of any team – and is far too important to dismiss or to relegate to a `nice to do’ list. In The Learning Imperative, bestselling authors Burns and Griffith explore the common barriers to effective learning and present a range of practical tools and strategies to help teams bring about – and reap the benefits of – a more positive culture around training and development. Together they map out the key stages of the learning journey and provide a comprehensive guide for team leaders and managers who want to improve learning in their teams. They also share essential advice on the design and delivery of effective training programmes, and punctuate their instruction with a range of illuminating case studies drawn from real-life contexts across the public, private and third sectors. The book has been split into three sections. Part I sets out why creating and maintaining a learning team needs to be a high priority, and provides an easy-to-use framework to help leaders establish their team’s starting points. Part II is designed to assist leaders in fostering an open-to-learning mindset in their teams – offering tools to diagnose any closed-to-learning mindsets and supplying straightforward strategies to facilitate team members’ development in becoming habitually reflective, curious and responsive to feedback. The final part of the book concerns the designing and leading of effective learning, whether it is packaged within a one-off session or a multi-session programme, and will help leaders ensure that the learning their team participates in is engaging, appropriately challenging and, most importantly, will develop their performance. Whether you are an experienced leader or just starting out in the role, this user-friendly manual will empower you to boost your team’s performance and to make a powerful impact on their learning.Table of ContentsThe book comprises: Part I: Learning and your team 1. The importance of learning 2. The learning performance matrix Part II: Overcoming barriers to learning 3. Processing overload 4. Low relational trust 5. Perception gaps Part III: Designing effective learning 6. Planning backwards 7. Developing shared clarity 8. The you stage

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Book SynopsisHelping to create inclusive work environments for non-binary people, this book builds knowledge of non-binary identities and provides practical solutions to many of the basic workplace problems this group face. Working with and including non-binary people in the workplace is beneficial for both employer and employee, as it attracts and retains younger and non-binary workers by helping promote an inclusive brand, as well as satisfying equality obligations.Based on novel research of non-binary inclusion within businesses, it provides a basic overview of non-binary people, a business case for inclusion, a brief description of how non-binary people fit into current equality laws and likely future developments in the area. An ideal introduction for companies wishing to embrace all genders in the workplace.Trade ReviewThis book offers unique and much needed insight into non binary issues. In a world where non binary people and their issues are widely misunderstood and misrepresented, this book is an essential part of our fight for social and legal recognition. It offers vital insight into specific topics and will be useful for just about anyone - from allies, to non binary people, to employers. A much needed book that will be a great tool in paving the way forward. -- Fox Fisher, Artist, film-maker & campaignerA comprehensive book that will give anyone seeking to understand and include people with non-binary identities a thorough grounding in the key issues and relevant, practical advice on implementation. -- Simon Croft, Gendered IntelligenceTable of Contents1. Non-binary inclusion; 2. An introduction to non-binary people; 3. Key issues; 4. UK law background; 5. Why include non-binary people; 6. Practical steps for inclusion; 7. Closing remarks; Glossary; Appendix; References

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Book SynopsisToday’s global enterprises increasingly involve collaborative work by teams of experts operating across different professions, organizations, and industries. Extreme Teaming provides new insights into the world of complex, cross industry projects and the ways they must be managed. Leading experts Amy Edmondson and Jean-François Harvey analyze contemporary cases that expose the complex demands of cross-boundary collaboration on management, and inform our understanding of teams. Containing powerful insights and practical guidelines that allow managers to bridge professional divides and organizational boundaries in order to work together effectively, this is a new exploration of the challenges involved in today’s global enterprises. The authors demonstrate that the work done in the modern organization is less and less about looking inward and creating strong teams inside the company, and more about teaming across boundaries – that often are in flux. Extreme Teaming is a must-read book for all courses related to leading open innovation; teamwork and collaboration; project management; and cross-boundary work.Trade ReviewViewing teaming as a process, the authors describe project teams that cross disciplinary, organizational, and industry boundaries to innovate. They contend that leadership is key to this extreme type of teaming and present qualitative research to understand the leadership functions allowing for success in these challenging situations. They consider how diverse groups of people collaborate to accomplish challenging innovation goals, requiring them to master new content, build new relationships, and integrate their ideas and expertise to produce high-value output, first discussing the need for extreme teaming, the main team leadership theories and the need for a taxonomy centered on the extreme teaming context, and team development and team diversity. They then present their findings from a multiyear study of various industries, to enumerate four interdependent leadership functions fostering extreme teaming and innovation results: building an engaging vision, cultivating psychological safety, developing shared mental models, and empowering agile execution. They end with a section on the implications of the findings and a model of the four functions. -- Annotation ©2017 * (protoview.com) *Table of ContentsForeword Introduction Part I: Trends Giving Rise to Extreme Teaming 1. Why Extreme Teaming Matters 2. Leading Teams and Teaming 3. The Challenges of Extreme Teaming Part II: Four Leadership Functions that Enable Extreme Teaming 4. Build an Engaging Vision 5. Cultivate Psychological Safety 6. Develop Shared Mental Models 7. Empower Agile Execution Part III: Looking Back and Moving Forward 8. A Model of Leadership for Extreme Teaming 9. Directions for Future Research and Practice References

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Book SynopsisNo one can successfully achieve goals and new objectives, provide outstanding service, engage in exceptional teamwork, make change in their community or lead other people without personal accountability. After decades of working with organisations and individuals, John G. Miller knows that the troubles that plague them cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the value of our own accountability. In this book, Miller explains how negative, ill-focused questions like "Who dropped the ball?" harm rather than help. Conversely, when we begin to ask better questions - QBQs, questions behind the questions - and to see power in ourselves, then our lives and organisations are transformed. Succinct, insightful and practical, this book provides the tools for putting personal accountability into daily action, with astonishing results.Trade ReviewThis is a quick but deep book that explores the role of personal accountability in one's work and personal life. * Publishers Weekly *

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