Organizational theory and behaviour Books

Book SynopsisThe business environment is a fundamental subject in any Business Studies degree course. This new, student-friendly book divides the subject into the internal and external environment and, where relevant, discusses the interface between the two. It is written with the outward-looking student in mind and, as a result, encourages readers to reflect on what they have read and to consolidate their learning through regular self-testing exercises and discussion points. The text contains highly relevant and ''household name'' case studies, ensuring that it is a highly topical and engaging book. Where organisational styles differ, the authors put forward the pros and cons of different points of view, ensuring that students have the information necessary to make up their own minds and develop management strategies of their own.Table of ContentsIntroduction The rise of management Strategy, mission and stakeholders Structure, size and growth Communication across the functions Leadership and motivation Organisational culture and change The external micro-environment The macro-environment: political influences The macro-environment: economic influences The macro-environment: socio-cultural influences The macro-environment: technological influences The macro-environment: legal influences The macro-environment: environmental influences The macro-environment: demographic influences

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Book SynopsisLearning in Organizations: An Evidence-Based Approach examines the variety of systematic approaches and strategies for learning and development used in the workplace through the implementation of formal training, guided instruction, developmental job experiences, and self-directed learning. The hallmark of Learning in Organizations is an emphasis on research evidence of what is and is not known about learning and learning strategies and the translation of that evidence to guide best practices in workplace learning and development. The book features evidence on learning principles, new learning technologies, and strategies for developing individual, team, and leadership capabilities. The content of the chapters is enhanced by the inclusion of key learning goals for each chapter, case studies, chapter summaries, best practice recommendations, and a hands-on project for use in the classroom.Learning in Organizations provides researchers with a detailed investigation of learning practices to help drive future research. For learning practitioners, research evidence is translated into best practices that can be applied to enhance workplace learning and development. For undergraduate and graduate students, the book provides an up-to-date review of the key concepts and ways of thinking about and studying learning in the workplace. Trade Review"Teaching training and employee development to MBA students is a challenge made even harder by the need for a concise text that balances science and practice, and formal training and informal learning. Now that Professor Ford has written this book, I’m looking forward to my next class." —Kenneth G. Brown, University of Iowa, USA "A great book about training has to focus first on learning. Learning in Organizations: An Evidence-Based Approach delivers from the first word. Kevin Ford blends research and application in a way that should inspire effective practice, research, and becoming a better learner." —Kurt Kraiger, University of Memphis, USA"An amazing book written by one of the world's leading authorities on learning and training in organizations...a must read for sure." —Steven Rogelberg, UNC Charlotte, USA"What a timely gem and gift to the field of learning in organizations! If you want to know about the science behind learning in organizations—this is THE book. If you want to know about evidence-based learning practices in organizations—this is THE book. A must-read (and must-have) resource for students, scholars and practitioners in the learning and talent development space. Bravo!" —Eduardo Salas, Rice University, USA"This book by Kevin Ford, a well-respected scholar, offers a systematic, evidence-based perspective on learning and training, along with practical, research-tested advice for promoting learning in organizations." —Scott Tannenbaum, President of The Group for Organizational Effectiveness, USA"Teaching training and employee development to MBA students is a challenge made even harder by the need for a concise text that balances science and practice, and formal training and informal learning. Now that Professor Ford has written this book, I’m looking forward to my next class." —Kenneth G. Brown, University of Iowa, USA "A great book about training has to focus first on learning. Learning in Organizations: An Evidence-Based Approach delivers from the first word. Kevin Ford blends research and application in a way that should inspire effective practice, research, and becoming a better learner." —Kurt Kraiger, University of Memphis, USA"An amazing book written by one of the world's leading authorities on learning and training in organizations...a must read for sure." —Steven Rogelberg, UNC Charlotte, USA"What a timely gem and gift to the field of learning in organizations! If you want to know about the science behind learning in organizations—this is THE book. If you want to know about evidence-based learning practices in organizations—this is THE book. A must-read (and must-have) resource for students, scholars and practitioners in the learning and talent development space. Bravo!" —Eduardo Salas, Rice University, USA"This book by Kevin Ford, a well-respected scholar, offers a systematic, evidence-based perspective on learning and training, along with practical, research-tested advice for promoting learning in organizations." —Scott Tannenbaum, President of The Group for Organizational Effectiveness, USATable of ContentsPart 1: Foundations 1. The Learning Enterprise 2. Learning about Learning Part 2: A Systematic Approach 3. Assessing Learning Needs 4. Designing a Learning Plan 5. Learning Transfer 6. Evaluation and Continuous Improvement 7. Instructional Approaches and Learning Technologies Part 3: Learning Strategies 8. Building Individual Capabilities 9. Team Learning and Development 10. Developing Leaders 11. Organizational and Societal Issues

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Book SynopsisThe second edition of Leadership offers a unique, highly-applied academic treatise on leadership, uniquely blending a chronological analysis of the last 100 years of leadership theory with exclusive CEO interviews. The case studies, expert insights and other teaching aids are timely and hard hitting, making this textbook relevant, insightful and informative, while a research chapter empowers the reader to competently question the leaders that shape our world. The world has turned on its political and corporate axis since the first edition of Leadership was published, and it became necessary to produce a second edition that fully encapsulated, respected and observed these changes. Numerous new case studies, discussion starters and examples subsequently reflect todayâs volatile technological, political, financial and social shifts, while exclusive interviews with successful CEOs powerfully blend theory with practice. Readers will learn the importance of navigating leadership in the most testing of times. A new chapter, âResearching leadershipâ, offers the reader the opportunity to develop significantly as a leadership researcher and to ably question reality in a post-truth world. A self-leadership chapter equips the reader to develop their own leadership capabilities, while retaining the ability to avoid destructive leadership. Ultimately, readers will become empowered to appreciate the complex, intersectional nature of leadership and to learn what it takes to lead in todayâs politically, technologically and socially tumultuous world.This book will be particularly engaging for students and educators at secondary school, college, undergraduate and postgraduate level, and for leadership/management consultants. While the book's primary role remains as a core text for leadership, management and business modules, it will also be of interest to students on many other courses (e.g. psychology, politics, sociology). Packed with teaching resources which educators will find particularly useful, Leadership is the only textbook of its kind to offer such an applied view of this subject via the inclusion of 12 (mostly CEO) expert insights. The first edition was an Amazon Hot New Release, so this second edition might also hold interest for a general readership.Table of Contents1. An Introduction to Leadership 2. Trait Theories 3. Skills Theories 4. Behavioural Theories 5. Situational Theories 6. Charismatic Leadership 7. Transformational Leadership 8. Emotional Intelligence 9. Authentic Leadership 10. Destructive Leadership 11. Self-leadership 12. Researching Leadership

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Book SynopsisThis book provides practising executives and academics with the theories and best practices to plan and implement the digital transformation successfully. Key benefits: an overview on how leading companies plan and implement digital transformation interviews with chief executive officers and chief digital officers of leading companies Bulgari, Deutsche Bahn, Henkel, Lanxess, L'Oréal, Unilever, Thales and others explore lessons learnt and roadmaps to successful implementation research and case studies on the digitalization of small and medium-sized companies cutting-edge academic research on business models, organizational capabilities and performance implications of the digital transformation tools and insights into how to overcome internal resistance, build digital capabilities, align the organization, develop the ecosystem and create customer value to implement digital strategies thatTrade ReviewDigital transformation is an extremely important business model change which should have the highest attention among top management. This book provides a very interesting mix between case studies and interviews on digital transformation in large and small firms and theory development on digital transformation. Peter Verhoef, Professor of Marketing, Dean Faculty of Economics and Business, University of Groningen An absolutely recommendable book on digital transformation due to the rich number of insights of real digital experts. Nils Stamm, Chief Digital Officer, Telekom Deutschland GmbH This book gives real insights what digital transformation really means for an enterprise. It’s not a one size fits all approach and clearly shows it takes real leadership to get things moving.Maarten Stramrood, Former Chief Digital Officer, Brenntag AG An absolutely recommendable book on digital transformation due to the rich number of insights of real digital experts. Nils Stamm, Chief Digital Officer, Telekom Deutschland GmbH Digital transformation is an extremely important business model change which should have the highest attention among top management. This book provides a very interesting mix between case studies and interviews on digital transformation in large and small firms and theory development on digital transformation. Peter Verhoef, Professor of Marketing, Dean Faculty of Economics and Business, University of Groningen This book gives real insights what digital transformation really means for an enterprise. It’s not a one size fits all approach and clearly shows it takes real leadership to get things moving.Maarten Stramrood, Former Chief Digital Officer, Brenntag AG Table of ContentsPart 1: INTRODUCTION 1.Digital Transformation - An Overview Part 2: DIGITAL TRANSFORMATION AND ORGANIZATIONAL CAPABILITIES 2.Understanding Digital Transformation: A Review and A Research Agenda 3.The Three Pillars of the Digital Transformation: Improving the Core, Building New Business Models, and Developing Digital Capabilities 4.Big Data and Analytics: Opportunities and Challenges for Firm Performance 5.Technology is Just an Enabler of Digital Transformation: An Interview with Gianfranco Chimirri, HR communication director of Unilever Italy Part 3: THE DIGITAL TRANSFORMATION AND BUSINESS MODEL INNOVATION 6.Digital Transformation and Business Models 7.From Disruptively Digital to Proudly Analog: A Holistic Typology of Digital Transformation Strategies 8.Digital Transformation, the Holy Grail and the Disruption of Business Models: Interview with Michael Nilles, Chief Digital and Information Officer, Henkel 9.How Artificial Intelligence and the Digital Transformation Change Business and Society: An Interview with Venture Capitalist Vinod Khosla 10.The Digital Company Culture: Interview with Luca Ferrari, CEO, Bending Spoons 11.Consulting for Digital Transformation: Interview with Giuseppe Folonari, European Head of Business Strategy, AKQA 12.L’Oréal Digital Consumer Operating System 13.Internal Start-ups as a Driving Force in the Digitalization of Traditional Businesses: Interview with Jörg Hellwig, Chief Digital Officer, Lanxess Part 4: DIGITAL TRANSFORMATION AND CUSTOMER VALUE CREATION 14.Digital Transformation and Consumer Behaviour: How the Analysis of Consumer Data Reshapes the Marketing Approach 15.Digital Transformation and the Salesforce: Personal Observations, Warnings, and Recommendations 16.Digital Transformation and The Role of Customer-Centric Innovation: Interview with the Chief Value Officer, Thales 17.Digital Transformation in Luxury Industry: Interview with Jean-Christophe Babin, CEO Bulgari 18.The Importance of Data in Transforming a Traditional Company to a Digital Thinking Company: Interview with Fabrizio Viacava, chief digital officer of Etro Part 5: THE DIGITAL TRANSFORMATION IN SMEs: CHALLENGES AND BEST PRACTICES 19.Digital Transformation of Manufacturing Firms: Opportunities and Challenges for SMEs 20.Digital Transformation and Financial Performance: Do Digital Specialists Unlock the Profit Potential of New Digital Business Models for SMEs? 21.Supporting Pervasive Digitization in Italian SMEs Through an Open Innovation Process CONCLUSION 22.Our Roadmap to Digital Transformation

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Book SynopsisConsultancy is a lucrative industry dependent on the production and use of tools and techniques which hold out the promise of success for the organisations it supports: transformation, or greater efficiency and effectiveness, perhaps even culture change. However, a critical and important question is whether these promises are fulfilled in everyday practice in organisations. Is it possible at all for consultants to predict and control the changes that their clients ask for? This volume reframes the role of consultants from detached observers wielding a stable body of knowledge useful in all contexts, to that of skilled participants in the conscious and unconscious processes of organisational life.In this book, one of three in a series looking at complexity and management, the expert authors bring together their experiences to provide vibrant accounts of how to lead in everyday organisational situations using practical judgement. The book includes a brief historical intrTrade Review"To the extent that consultancy involves immersing oneself in an alien (client) environment so as to elicit a feel for the culture and relational dynamics of that setting, it represents a derivative – albeit commercial – form of ethnography. What better method, then, to explore the practice of consultancy itself? Furthermore, and as the editors of this volume rightly observe, the complexity and uncertainty of everyday consultancy life belies the orderliness and linearity of consultancy technique prescribed in mainstream management literature. The (auto)ethnographic methods advanced collectively by the contributors of this book takes aim at this tension. This volume makes for a read that is genuinely insightful, rewarding, and pedagogically rich."Dr. Tom Vine, Associate Professor, University of Suffolk, and editor, Ethnographic Research and Analysis: Anxiety, Identity and Self"This timely book is for reflective managers as well as consultants who are unconvinced or disillusioned by conventional wisdom. It proposes a ‘grown up’ approach that moves away from the easy idealizations and simplifications of organizational realities and consultancy interventions. Based upon insights born of curiosity and lived experience, each chapter deals with the ‘dirt’ and explores the ‘shadows’ of organizing and managing. Emphasizing the importance of increased self-understanding and deeper sense-making, this path-breaking book urges and advances the adoption of more thoughtful, less self-defeating means of grappling with the demanding, contradictory practices of managing and consulting."Prof. Hugh Willmott, Bayes Business School"How stimulating to encounter a text that probes those discomforting experiences that arise during consulting processes, and, rather than explaining them away or trying to avoid them, shows how discussing these frankly and thoughtfully unearths a fertile ground for informing ethical action."Dr. Patricia Shaw, Co-founder of the Doctor of Management Programme at University of Hertfordshire"A unique book, based in the autoethnographic experience of its contributors, this collection provides a richly nuanced and reflexively theorised insight into the complex reality of everyday consultancy practice. It is essential reading for practitioners, researchers and students."Prof. Ian Burkitt, University of BradfordTable of Contents1 Moving beyond neutrality: recognising the moral agency of the consultant through reflexive inquiries into shame 2 Consulting: facilitation and shame: working together to avoid challenges to our sense of self in the recognition of others 3 What are consultants actually recognised for? 4 Actualising plurality: an Arendtian perspective on responding to powerlessness and loss of freedom 5 Collaboration as a politics of affect 6 Selling ourselves short: marketing the self strategically: towards success beyond recognition Conclusion: summarizing reflections on the practice of consultancy

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Book SynopsisA sense of not belonging, that we are not accepted or valued at work can be enormously detrimental to our psychological well-being and sense of self, and can impact engagement, motivation and performance. Based on extensive research, this accessible and practical book helps leaders understand the implications of belonging on our well-being and performance and equips them with the insight and tools to ensure their employees have a sense of belonging at work, through: establishing connections and developing meaningful relationships, identifying and leveraging values and strengths, developing their awareness of diversity and unconscious bias, fostering a psychologically safe environment in which all can speak up, developing an inclusive leadership mindset and challenging negative thinking patterns. The strategies and tips provided will allow readers to ensTrade Review"Lee’s insight on belonging, developed through her years of research and personal experience, provides an incredibly valuable and timely contribution. It responds to pressing questions we face regarding how we can flourish – and how we can enable others to – at work."- Megan Reitz, Professor of Leadership and Dialogue, Hult International Business School / Author of ‘Speak Up’, ‘Mind Time’ and ‘Dialogue in Organizations’Table of ContentsIntroduction Part One: What it means to belong Chapter One: Belonging – a Fundamental Human Need Chapter Two: Factors which Undermine Belonging in the Workplace Chapter Three: Belonging and Well-being Chapter Four: Belonging and Performance – The Trap of not Belonging Part Two: Establishing a Sense of Belonging Chapter Five: Developing Quality Relationships Chapter Six: Establishing and Adding our Value Chapter Seven: Diversity and Belonging Chapter Eight: Fostering Psychological Safety Chapter Nine: Being an Inclusive Leader Chapter Ten: Reframing a Sense of Belonging Conclusion: The journey of belonging

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Book SynopsisThe unique leadership challenges organizations face throughout the world call for a renewed focus on what constitutes authentic, inclusive, servant, transformational, principled, values-based, and mindful leadership. Traditional approaches rarely provide a permeating or systematic framework to garner a sense of higher purpose or nurture deeper moral and spiritual dimensions of leaders. Learning to be an effective leader requires a deep personal transformation, which is not easy. This text provides guidelines in a variety of settings and contexts while presenting best practices in successfully leading the twenty-first century workforce and offering strategies and tools to lead change effectively in the present-day boundary-less work environment.Given the ever-growing, widespread importance of leadership and its role in initiating change, this will be a key reference work in the field of leadership and change management in business. The uniqueness of this book lies in its anchorage in the moral and spiritual dimension of leadership, an approach most relevant for contemporary times and organizations. It represents an important milestone in the perennial quest for discovering the best leadership models and change practices to suit the contemporary organizations.Designed to be a resource for scholars, practitioners, teachers and students seeking guidance in the art and science of leadership and change management, this will be an invaluable reference for libraries with collections in business, management, sports, history, politics, law, and psychology. It will present essential strategies for leading and transforming corporations, small businesses, schools, hospitals, and various nonprofit organizations. It brings the research on leadership and change management up to date, while mapping its terrain and extending the scope and boundaries of this field in an inclusive and egalitarian manner.

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Book SynopsisNonprofit organizations are conventionally positioned as generators of social and cultural forms of capital for the common good. As such they occupy a different space to other types of organizations such as corporate firms that exist primarily to generate economic capital for private owners/shareholders. Recent years, however, have seen professionalization promoted widely by funders, policy-makers and nonprofit practitioners across the globe. At the same time, there has been an increasing cross-over of employees from private and public bodies into nonprofits. But do such shifts open up space for the wholesale importation of managerialism into and commercialization of the nonprofit sphere? Are nonprofits at risk of being reconstituted as primarily economic entities, serving the interests of a leadership elite? How are such changes in an organization's trajectory brought about? What are the consequences for trustees, staff, members and the nature of managerial work? The authorsTable of Contents1. Introduction. Part I - A tale of Two Rhetorics: Organizational life in the Milieu of Corporate and Community Logics. 2. An Organization in Search of Purpose. 3. Managers in Search of Purpose. 4. Symbols, Rhetoric and Strategizing. Part II - Transforming Organizational Trajectory. 5. Structuring for Purpose. 6. Rewarding Loyality to the (New) Cause. 7. Immobilizing Resistance and Overcoming Dissent. 8. Leading Away from Purspose and Getting Away with It. 9. Conclusion.

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Book SynopsisThe crisis caused by COVID-19 poses a major challenge for the global economy and business. It has been a test for economic resilience, and how this crisis will affect business activities will be determined by their competitiveness. Only firms that have succeeded in reorienting and quickly adapting to the emerging crisis have continued without interruption in their operations, thus demonstrating their flexibility and high level of resilience. Research shows that companies driving the gig economy celebrate the benefits: flexibility, additional income, freedom and other various opportunities for workers. They require entrepreneurial digital skills that improve their competitiveness and benefit not only themselves but the economy as well. Therefore, digital competencies are becoming a significant resource and precondition for employment, and it is essential to promote digital entrepreneurial skills, introducing them into education programs through different forms of educatioTable of ContentsPART I. Theoretical Perspectives of Globalization 1. Global business flows Prof. Dr Mirjana Radović-Marković PART II. Globalization and Entrepreneurship 2. Entrepreneurship: past, present & future Prof. Dr Mirjana Radović-Marković PART III. Digital Entrepreneurship 3. Enterprise digital transformation towards network virtualization Prof. Dr Mirjana Radović-Marković 4. Exploring the synergistic potential in virtual university and virtual enterprise Prof. Dr Dušan Marković PART IV. Changing Nature of Work in the Digital Era 5. The transformation of work in a global knowledge Economy Prof. Dr Mirjana Radović-Marković PART V. Organisational and Entrepreneurial resilience 6. Resilience and entrepreneurship Prof. Dr Mirjana Radović-Marković 7. The Resilient Entrepreneur Arsen Dragojević PART VI. Economic and social impact of Global ecosystem on Progress in Montenegro 8. Economic Prosperity in the Western Balkans and Montenegro Prof. Dr Mirjana Radović-Marković 9. Measuring Quality of Life Prof. Dr Borislav Đukanović and Arsen Dragojević 10. Measuring Professional Life Prof. Dr Borislav Đukanović

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisDrawing upon a wide range of sources of empirical evidence, historical analysis and theoretical argument, this book shows beyond any doubt that the private, profit-making, corporation is a habitual and routine offender. The book dissects the myth that the corporation can be a rational, responsible, ''citizen''. It shows how in its present form, the corporation is permitted, licensed and encouraged to systematically kill, maim and steal for profit. Corporations are constructed through law and politics in ways that impel them to cause harm to people and the environment. In other words, criminality is part of the DNA of the modern corporation. Therefore, the authors argue, the corporation cannot be easily reformed. The only feasible solution to this ''crime'' problem is to abolish the legal and political privileges that enable the corporation to act with impunity. Trade ReviewFew academic books demand the kind of critical attention that The Corporate Criminal demands.This is surely the most powerful and compelling critique of the corporation ever written. Tombs and Whyte pull no punches in this arrestingly accessible but scholarly book. Their argument is simple – its legal and historical construction is such that the resulting corporation is endemically criminogenic and thus beyond reform. Their conclusion is utterly persuasive, ‘the goal of corporate opposition must be the abolition of the corporation’ - Penny Green is Professor of Law and Globalisation and Director of the International State Crime Initiative at Queen Mary University of London, UKTombs and Whyte provide a brilliant, unflinching and original account of corporate power in neoliberal capitalism. Their careful analysis – rich in both empirical and theoretical insights - convincingly reveals that corporations cannot balance economic progress with social welfare, but also that the only effective corrective is to disassemble the corporate form. This superb book is a must read for anyone wishing to understand how and why corporations have come to define and destroy our daily lives, and what do about it. – Susanne Soederberg, Queen’s University, Canada It is clear that today, everyone is aware of the devastating effects of corporate capitalism on the environment, global inequality, and various other aspects of our societies and daily lives. What is utterly refreshing about Tombs and Whyte’s book, is the realisation that none of these effects can be mitigated by legal reform or neoliberal regimes such as ‘corporate social responsibility’. What is needed is a revolution in our thinking about, and action towards, corporate capitalism, and Tombs and Whyte’s call to ‘bring down the corporation’ deserves to be carried far and wide. - Grietje Baars, The City Law School, City University London.This book offers readers a provocative brief for the case that corporations are in fact not a sustainable enterprise, and that their inherently criminal and criminogenic nature must be fully recognized.— David O. Friedrichs, Criminal Law and Criminal Justice Books (Rutgers University)Table of Contents1. Introducing The Corporate Criminal 2. Crime, Harm And The Corporation 3. Constructing The Corporation 4. The Corporation As Structured Irresponsibility 5. Controlling The Corporation? 6. Conclusion. What is to be done about the corporate criminal?

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Book SynopsisIn recent years there has been a weight of evidence suggesting that engagement has a significantly positive impact on productivity, performance and organisational advocacy, as well as individual wellbeing, and a significantly negative impact on intent to quit and absenteeism from the work place.This comprehensive new book is unique as it brings together, for the first time, psychological and critical HRM perspectives on engagement as well as their practical application. Employee Engagement in Theory and Practice will familiarise readers with the concepts and core themes that have been explored in research and their application in a business context via a set of carefully chosen and highly relevant original and case studies, some of which are co-authored by invited practitioners.Written in an accessible manner, this book will be essential reading for scholars in the field, students studying at both undergraduate and postgraduate levels, as well as practitioners iTrade Review'This engagement textbook should be required reading not just for HR students but for all practitioners and people involved in engagement. The editors have compiled an eclectic and informative mix of articles on engagement. The strong academic underpinnings of the book offer the reader research based conclusions and many important questions to consider.' - Employee Engagement Awards for 2013 - Winner of Best Engagement Book 2013Table of ContentsIntroduction Catherine Truss, Kerstin Alfes, Rick Delbridge, Amanda Shantz and Emma Soane Part I: The Psychology of Engagement 1. What is Engagement? Wilmar Schaufeli 2. Engagement in the Context of Positive Psychology Carolyn M. Youssef-Morgan and Kristi M. Bockorny 3. The Antecedents and Drivers of Employee Engagement Eean R. Crawford, Bruce L. Rich, Brooke R. Buckman and Jenny Bergeron 4. Relational Contexts of Personal Engagement at Work William A. Kahn and Emily D. Heaphy Part II: Employee Engagement: The HRM Implications 5. Strategic HRM and Employee Engagement Paul Sparrow 6. HRD and Employee Engagement Brad Shuck and Tonette Rocco 7. Job Design and Employee Engagement Maria Tims and Arnold B Bakker 8. Leadership and Employee Engagement Emma Soane 9. Employee Engagement in a Cultural Context Sebastiaan Rothmann 10. Employee Engagement in Multinational Organizations Clare Kelliher, Veronica Hope-Hailey and Elaine Farndale Part III: Employee Engagement: Critical Perspectives 11. Engagement: A murmuration of objects Tom Keenoy 12. Employee Engagement: Fashionable fad or long-term fixture? David E Guest 13. Employee Voice and Engagement John Purcell Part IV: Employee Engagement in Practice 14. Relevance of Employee Engagement across Cultures from the Perspective of HR Professional Associations Amanda Shantz, Jordan Schoenberg and Christopher Chan 15. Measuring and Understanding Engagement Luke Fletcher and Dilys Robinson 16. Case Studies in Employee Engagement Kerstin Alfes and Selma Suna Yeltekin Leloglu

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Book SynopsisIt can be said that our times are characterized both by the omnipresence of organizations and by the destabilization of organized social life, caused by the erosion of its structural and moral foundations such as long-term employment, social trust or an actual observance of the proclaimed codes of ethics. At the same time there is a huge and growing potential for organized change due to the amount of students and graduates of different types of management studies and programmes all over the world. The role of the state may become atrophied and corporations seem all too eager to seize ever more power while renouncing responsibility towards the environment and the employees, but a huge and unprecedented number of people from all walks of life, all social classes and all countries now have the qualifications to take over the responsibility for social organizations.The objective of Occupy Management: Inspirations and Ideas for Self-Organization and Self-Management iTrade Review‘Monika Kostera’s book isn’t about Occupy, and all its related social movements, but uses the metaphor of occupation as an entryist injunction to take back ‘management’ from those who wish to make it a discipline based on hierarchy and order. It’s a kind of squatting, though a gentle and polite one. The tone of the book is to celebrate all the things in heaven and earth that are not dreamt of in conventional managerialism and use them as imaginative springboards to different ways of thinking about management.’ - Martin Parker, University of Leicester UK, excerpt from review in Organization, March 2016, SAGE Publications‘In its playful style, its photographic illustrations from the author’s valuable collection, its joyful spirit, and its totally uninhibited mix of personal storytelling and poetry [this book] draws the reader into the author’s private life with the free ranging discussion of ideas; this book provides a welcome antidote to the stifling straightness of much academic writing.’ - Yiannis Gabriel, University of Bath and University of Lund, excerpt from review in 'Management Learning', September 2014, SAGE Publications'This is a tremendously important text, standing out among the rising tide of studies and manifestoes aimed at tapping the heretofore neglected yet profuse supplies of human faculties and energies marginalized and suppressed by the orthodox bureaucratic model of management. It offers simultaneously a profound diagnosis of the current state of affairs, an exhaustive inventory of its limitations and deficiencies - as well as opening new vistas and presenting a thorough analysis of an art of management fit to avail itself of the novel opportunities the post-bureaucratic era might offer.' - Zygmunt Bauman, Emeritus Professor of Sociology, University of Leeds, UK'All those who want to participate in positively changing the world by finding and introducing new and feasible solutions to existing problems and needs certainly find in the book inspiration and motivation essential for pursuing their mission.' - Aneta Milczarczyk, Freelance Researcher and Project Coordinator'Occupy Management! Engages with management from the heart. It explores the joys of organization, and the tyranny of domination. A unique and challenging approach to management in contemporary life.' - Jonathan Murphy, Visiting Professor, Copenhagen Business School, Denmark'This is a remarkable book, simultaneously profound, thought-provoking, and beautiful. Professor Kostera has fashioned a genuinely mesmerizing lens on organizing, a ‘through-the-looking-glass’ one that is considerably more inviting and humanistic than most others in this field. She also combines old-world scholarship and sophistication with highly contemporary thinking. The result is a kind of organizational nouvelle cuisine that is at once lyrical, deep, satisfying, and eye-opening. It will be a welcome read for anyone wanting fresh views, possibilities, and approaches for organizing and managing in today’s world.' - Professor Daved Barry, Copenhagen Business School, Denmark'Recycling valuable concepts and theories from the academic fields of management and organization studies, Occupy Management! will encourage you to rethink the roles self-management and self-organizing can play in deciding whether our future will be sustainable, democratic and humane or will continue its slide down the rabbit hole of hate, fear and oppression. In the spirit of exploring alternative futures, this is organization theory as participatory art!' - Mary Jo Hatch, C. Coleman McGehee Eminent Scholars Research Professor of Banking and Commerce, Emerita, University of Virginia, USATable of ContentsPart I: Planning 1.Imagination 2.Inspiration 3.Intuition Part II: Organizing 4.Structure 5.Space 6.Synchronicity Part III: Motivating 7.Leadership 8.Learning 9.Love Part IV: Controlling 10.Ethos 11.Ethics 12.Ecology 13.A Coda

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Book SynopsisOrganizations are constantly evolving, and intelligent leadership is needed during times of transformation. Change leaders must help people become aware of, understand and find meaning in the new things which arise â they must oversee a sensemaking process.Addressing this need, Effective Organizational Change explores the importance of leadership for organizational change based on sensemaking. Combining a theoretical overview, models and conceptual discussions rich with in-depth examples and case studies, this book uncovers what it is that leaders actually do when they lead change through sensemaking. It presents the most current sensemaking research, extends earlier work by developing the concept of âlandscapingâ, and provides guidelines on how leaders can drive sensemaking processes in practice.This book is for undergraduate, postgraduate and MBA students of organizational change, as well as managers embarking on change projects within their organizations.Trade Review‘I thoroughly enjoyed reading ‘Effective Organizational Change: leading through sensemaking’. Einar and Jacob have done a brilliant job in bringing the challenge of organizational change alive through their focus on individuals, personal realities, and sensemaking. The ability to understand (not necessarily agree with) and act on the very personal realities of others is crucial when initiating and leading organizational change. Indeed, a focus on people rather than on strict rules and structure is what will enable successful change. This view is not only embraced but strengthened through this work, and Effective Organizational Change is an essential read for both scholars and practitioners.’ - Professor Rune Todnem By, Editor-in-Chief, Journal of Change Management, and co-author of Managing Change in Organizations, Staffordshire University Business School, UK‘There are many books on organizational change, but this one renews and transcends the genre! This book proposes an engaging view of how change leaders can travel inside "the spiral of sensemaking". I enjoy reading this book because it intelligently demystifies why most organizational changes fail and translates a decade of practice-based research into a set of reflexive tools for practitioners.’ - Linda Rouleau, Professor of Organization Theory, Professorship in Strategy Organization and Social Practices, HEC Montreal, Canada‘This book is a successful combination of academic excellence and in-depth practical experience. The landscaping metaphor gives a breath of fresh air to a field that for too long has been dominated by superficial how-to handbooks and "best practice"statements. This is indeed a really important and needed contribution in a time of uncertainty and rapid change.’ - Jerry Karlsson, CEO, Swedish Institute for Quality‘By combining theory and practice, the authors have produced an excellent, informative and insightful book which addresses key issues in leading change, especially the vital role played by sensemaking processes.’ - Professor Bernard Burnes, Chair of Organisational Change, Stirling Management School, University of Stirling, UK‘This is not just another text book on organizational change. Instead of presenting a bunch of old and new theories about change, the authors have written a testimony that really captures the challenges of leading change in an imperfect world. It is obvious that they have been out there in the trenches. To put it simple: this is a must-read-book that really makes sense.’ - Anders Mellberg, former CEO, Agria InsuranceTable of Contents1. Introduction Part I: Theory 2. The Theories of Change 3. Making Sense of Sensemaking Theory 4. Deciphering Some Sources of Sensemaking Cues 5. Leadership and Sensemaking Part II: Practice 6. Landscaping: Leading Through Sensemaking 7. Exploring Landscaping in Practice 8. Summary, Lessons Learned and Concluding Thoughts

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Book SynopsisBased on Elliott Jaques' latest research, this is a thorough revision of a book that has established itself as a classic in its field. Jaques has written a practical high-level, how-to book, that applies to all kinds of working organizations - industrial, commercial, service and public. He sets out a totally new way of doing business. Step by step, he builds up the concepts, and then introduces the working procedures to enable CEOs and senior executives, managers, and HR specialists, to develop requisite organization for themselves - in other words, organization which enhances creativity, productive effectiveness, human satisfaction and excellent morale. Requisite Organization challenges all of our current methods and assumptions in the field of organization, leadership and management, and presents a unified total management system built upon a rigorous theoretical base, Stratified Systems Theory. Any enterprise can gain a competitive edge in the short-term by introducing new producTrade Review'although its style and presentation are simple, the range of concepts is very great ... includes a range of stimulating and valuable thoughts about delegation' Personnel Management 'This book is required reading for CEOs or anyone responsible for designing and leading an organization. Requisite Organization is Elliott Jaques at his best. His ideas about organizations and people are down to earth and practical. We are using them.' A F Smith, President and Chairman, Gilbert Associates, Inc 'Elliott Jaques' concepts are more relevant today than ever before.' David Stroll, IT Marketing Manager - Services Industries in Europe, Digital Equipment Corporation 'It is one of the most creative, interesting, mind boggling, comprehensive works on organization I have ever read.' Dr Jerry Harvey, Professor of Organization and industrial Psychology - The George Washington University 'Every page overflows with principles to guide the reader‘s thinking and practical suggestions for implementation.' Trident (Merseyside Chamber of Commerce magazine) 'A remarkable book that should be read by anyone seriously interested in understanding what makes organizations work.' Long Range PlanningTable of ContentsContents: Part 1 Introduction. Part 2 Of Human Capability or Human Nature at Work. Part 3 Organizational Structure of the MAH: The universal underlying pattern of organization strata of the MAH; Functional alignment; The structure of task delegation; Categories of role complexity or how complex is a problem?; Structure of differential compensation; Role relationships or how people work together. Part 4 Managerial Leadership Practices: Introduction; Immediate manager-subordinate managerial leadership; MoR-SoR managerial leadership; Organizational leadership practices; Part 5 Implementation and Conclusion.

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Book SynopsisJames R. Barker's contributions to the extant literature on one of the most significant transformations in contemporary organizational practice include 1) Embedding the discussion of teamwork within the broader context of organizational and social culture, 2) Broadening the treatment of participative management to include both local control and positive discipline, and 3) Demonstrating the important theoretical and practical links between the concepts of member participation and member identification. As a bonus, readers are introduced to the 'discursive foundations' for fashioning productive conversations about participative management that can be both valid and valuable. --David Whetten, Professor of Management, Brigham Young University James R. Barker's The Discipline of Teamwork makes a number of important contributions simultaneously. It demonstrates the power of good analytical theory, drawing on a classical tradition of writers such as Weber, Durkheim, and Foucault to illuminate the organizational, moral, and discursive realities of a major management change program in an organization. Beyond mere advocacy of a change process, as in the 'popular' management literature, it provides analysis of how and what such changes in process mean for the lived-experience and self-understanding of the people who have to make sense of these changes that consultants and managers advocate. --Stewart Clegg, Faculty of Business,University of Technology, Sydney The Discipline of Teamwork represents a major work at the fulcrum of organizational culture, organizational communication, and social change. Barker spent over two years collecting data through depth participant-observation and intensive interviewing in a high-tech manufacturing company that made and intentional shift in its organizational structure and culture from traditional methods of assembly to the use of self-directed work teams. From his position of trust within the ranks of both employees and management, he documents and analyzes this radical transition, carefully studying how the changes were implemented, their latent and manifest outcomes, and the modification made to them from both bottom and top levels. This work documents a paradigmatic revolution in the business world that has ultimately anticipated and the laided the ground work for the quality management movement and its successor, thinking out of the box. --Patricia A. Adler, University of Colorado Recent years have brought team-based and collaborative management to the forefront of our organizational leadership. Teamwork has permeated all aspects of the work world and continues to gain momentum. In The Discipline of Teamwork James R. Barker explores the social consequences of this participatory work environment. Writing from the team member perspective, James R. Barker focuses on the human cost of participation and the effects of this discipline on team members. He details how the discipline develops, matures, and creates social consequences for organizational participants, and provides insight into how we can make teamwork a positive experience for all involved. This lively and well-written book will provoke team members, as well as management scholars, students, and executive consultants, to consider how the discipline of teamwork affects them and what they ought to do about these consequences.Trade Review"The Discipline of Teamwork represents a major work at the fulcrum of organizational culture, organization communication, and social change." -- Patricia A. Adler". . .a sophisticated ethnographic research study on team behavior and culture that should appeal to the academic community seeking to advance the theory and understanding of participation and concertive control." -- Anthony R. MontebelloTable of ContentsSetting the Stage Overview Reading Organizational Culture as Generative Discipline Creating a Generative Discipline Molding a Community Demarcation Bonding the Individual Identification Maintaining the System Methdological Control Responding to the Generative Discipline of Concertive Control

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Book SynopsisSince the mid-1970s, pressure from international competition has forced U.S. businesses to look for better ways to achieve and maintain a competitive position. At the same time, public organizations have been asked to produce their services with fewer dollars. The result of these trends has been a growing urgency among public and private organizations to find new ways of reducing their expenses while maintaining or increasing productivity and quality. One popular tool is the self-managed work team (SMWT). How is it different than a work group or short-term team? Which problems compel an organization to create an SMWT? What factors explain successful SMWTs? What must the organization do to develop high-performance, cost-effective teams? In High-Performing Self-Managed Work Teams, Dale E. Yeatts and Cloyd Hyten, Principle Investigators for the three-year National Science Foundation study of the performance of SMWTs, answer these questions and thoroughly examine the most widely accepted theories that attempt to explain SMWT performance. They introduce a synthesis of these theories based on 10 case studies from three different settings: manufacturing, public service, and health care. In an accessible style, the authors lead students and professionals to better understand the theory behind SMWTs as well as the practical aspects of when to use SMWTs to find solutions and how to develop achieving teams. This book appeals to practitioners and scholars in management, human resources, organization studies, industrial psychology, public administration, organizational communication, marketing, sociology, public health, and nursing.Table of ContentsTHEORETICAL FRAMEWORKS FOR UNDERSTANDING THE PERFORMANCE OF SELF-MANAGED WORK TEAMS The Classical and Human Relations Theories Systems Theories and the Emergence of the Socio-Technical and SMWT Perspectives Contingency Theories The Importance of Individual, Technical and Environmental Differences Contemporary Theories Explaining SMWT Performance Development of a Theoretical Framework To Explain SMWT Performance THE WORK PROCESS: ACTUALLY DOING THE WORK WITH EFFORT, TALENT, PROCEDURES AND RESOURCES Effort Placed Directly on the Work THE INTERPERSONAL PROCESS: THE 6 Cs PLUS TRUST Communication and Coordination Cooperation, Collaboration and Conflict Cohesion and Trust Interpersonal Processes between the Team and Others THE ENVIRONMENT SURROUNDING THE SMWT WITHIN AND OUTSIDE THE ORGANIZATION The Organization′s Philosophy, Culture and Its Mission for the SMWTs Performance Appraisal and Assessment Systems The Reward System Types of Rewards Education and Training Systems Information Systems Management Support, Encouragement and Roles Union, Customer, Supplier and Ancillary Support within the Organization The Environment outside the Organization TEAM MEMBER CHARACTERISTICS Talents, Values, Needs, Interests and Prejudices Personality and Demographic Characteristics TEAM DESIGN CHARACTERISTICS Team Goals and Job Design Team Size and Composition Roles of Self-Managed Teams Decision-Making Methods and Processes Team Leader Roles and Responsibilities

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Book SynopsisThis work presents a comprehensive model of supply chain management. Experienced executives from 20 companies clearly define supply chain management, identifying those factors that contribute to its effective implementation. They provide practical guidelines on how companies can manage supply chains, addressing the role of all the traditional business functions in supply chain management and suggest how the adoption of a supply chain management approach can affect business strategy and corporate performance.Trade Review". . . gives great insight into new roles for traditional business functions." -- Barry W. Dale"This book provides structure and clarity for a much talked about, but poorly understood, functional requirement of business which directly relates to profitability for all members of the supply chain." -- Mike West"This book is one of the most comprehensive collection of Supply Chain analytics ever compiled by comparing numerous multi-dimensional models in a number of matrix environment." -- Herb JohnsonTable of ContentsWhat Is Supply Chain Management? - John T Mentzer et al Supply Chain Management in the Global Environment - Nancy W Nix The Consequences of Supply Chain Management - Nancy W Nix Creating Value, Satisfaction and Differential Advantage The Role of Marketing in Supply Chain Management - Soonhong Min The Dynamic Role of the Sales in Supply Chain Management - Michael S Garver and Soonhong Min Research and Development in Supply Chain Management - Zach G Zacharia Improving Supply Chain Sales Forecasting - Carlo D Smith The Evolution and Growth of Production in Supply Chain Management - Zach G Zacharia Purchasing in a Supply Chain Context - Nancy W Nix The Role of Logistics in the Supply Chain - Soonhong Min and James S Keebler The Evolution and Growth of Information Systems in Supply Chain Management - Zach G Zacharia Financial Issues in Supply Chain Management - James S Keebler Customer Service in a Supply Chain Management Context - Nancy W Nix Interfunctional Coordination in Supply Chain Management - Soonhong Min Inter-Corporate Cooperation in Supply Chain Management - Soonhong Min Measuring Performance in the Supply Chain - James S Keebler Managing the Supply Chain - John T Mentzer Managerial Implications and Research and Managerial Implications

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisPart of a series presenting scholarly thinking about research and concepts related to the transformation of organizations. The papers presented in Volume 14 address practical, conceptual and methodological issues in the field of organizational change.Table of ContentsOrganizational change - a categorization scheme and response model with readiness factors, C.J. Struckman, F.J. Yammarino; Building organizational change in an emerging economy - whole systems change using large group interventions in Mexico, M.R. Manning, J. DelaCerda Gastelum; The relative effect of change drivers in large-scale organizational change - an empirical study, K.S. Whelan-Berry et al; Implications for organizational change in the structure process duality, P.C. Nutt; How do you create lasting organizational change? You must first slay Grendel's mother, S.L. Manring; A shared schema approach to understanding organizational culture change, Chung-Ming Lau et al; Critical revision of some core ideas within the discourse about the learning organization - experiences from field research in East German companies, M. Geppert; Is remembered change useful?, J.P. Wanous, A.E. Reichers.

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Book SynopsisCritical Moments in Executive Coaching examines the change process supported by workplace and executive coaching, making use of empirical evidence from the study of a range of real coaching conversations and coaching relationships.Trade Review'Unraveling the coaching process is a major and ongoing challenge with regard to coaching professionalization and its empirical coverage. This is where Erik de Haan’s brilliant new book makes an important contribution. It combines his personal experiences as Director of the Ashridge Centre for Coaching with results from recent process-oriented studies as well as his own qualitative research on critical moments in coaching. In a clear and careful way, De Haan describes overlaps and differences in the perspectives of coaches, clients and sponsors. All rounded up by impressive insights into actual coaching sessions and practical guidance for inexperienced as well as experienced coaches. I also highly recommend this book as groundwork for supervision in coaching.'-Patrizia M. Ianiro-Dahm, professor in Work, Organizational and Health Psychology at the University of Applied Sciences, Bonn-Rhein-Sieg, Germany'In Critical Moments in Executive Coaching Erik De Haan offers a richly textured research- based examination of the entire coaching process including contracting, critical incidents that often signal a developmental shift for coachees and coaches alike and the dynamics of ending. In a discipline that can often be biased towards the application of simple tools and reductionism, this book serves as a powerful reminder of the inevitable subtleties and complexities in the coaching relationship. This major contribution to the coaching literature will appeal to coaches looking to develop their practice as well as learn about qualitative research methodology and how to apply this as a relational approach coaching."-Simon Cavicchia, author of The Theory and Practice of Relational Coaching‘This book draws insightful and genuine connections between personal experiences of the author, research results and tips for coaching practice. A must-read for executive coaches!’–Professor Yvonne Burger, organisational consultant, executive coach and supervisor‘Insightful, revealing, frank and honest. The handbook for professionals who want to continue learning’–Frans Hoek, MBA, managing partner, Hoek Consultants‘I wanted this book for the title alone. "Critical moments" is a striking concept that describes the fascinating variety of situations where something crucial happens in a coaching process.’–Carine Metselaar, MCM, coaching supervisor and executive coach ‘A real behind-the-scenes glimpse into the practice of executive coaching. Surprising insights, thrilling conflicts, critical doubts, dramatic schisms – and everything neatly organised.’–Dr Tim Theeboom, coaching researcherTable of ContentsIntroduction 1. Coaching is "doing research" 2. Critical moments in coaching: what inexperienced coaches have to say 3. Critical moments in coaching: what experienced coaches have to say 4. Critical moments in coaching: what coachees have to say 5. Critical moments in coaching: looking for a Rashomon effect 6. Critical moments in coaching: what coaching sponsors have to say 7. Lessons to apply in practice APPENDICES: examples of critical moments Appendix A: Critical moments of inexperienced coaches Appendix B: Critical moments of experienced coaches Appendix C: Critical moments of coachees Appendix D: Comparing critical moments of coaches and coachees Appendix E: Overview with examples of the critical moments of coachees, coaches and sponsors

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Book SynopsisFor the late Russell Ackoff, the important principles and qualities on which his work was based - clear-sightedness, looking at the bigger picture, working backwards to dissolve problems, radicalism - crossed over into most, if not all, other aspects of his life. Ackoff''s Memories tell of his experiences of serving in the US Army during World War II; of bringing up a young family; of encountering different cultures whilst working abroad. From analyzing birth rates in India, to a fireside chat with the Queen of Iran, to introducing theme parks to the US, the stories collected in ''Memories'' lay bare the workings of a number of well-known businesses and other organizations - and the people who run them. They describe common attitudes, behaviors and assumptions, which, if left unchallenged, can destabilize or even destroy an organization. This book shows how thinking systemically leads to real organizational improvements in a variety of academic and workplace settings and - just as impo

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Book SynopsisIn the rapidly changing world of digital healthcare research this book offers a digital lens in the participatory perspective of ethnography, a qualitative methodology. With its unique approach, it will be an invaluable resource for prospective and experienced qualitative researchers in a broad array of medical and health disciplines.

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Book SynopsisInterconnecting the concepts of sustainability, innovation and transformation, this book explains how organizations have successfully transformed themselves and wider society to foster a more sustainable future, and identifies the difficulties and challenges along the way. Part of the Principle of Responsible Management Education (PRME) series, the book promotes a strong voice for meeting sustainability challenges for transformative change in a globalized world through business education and practice.A transition to a more sustainable way of doing business can only be attained by combining technology with profound system innovations and lifestyle changes. The chapters in the book, each written by a strong and well-recognized team of researchers in the field, open up the discussion about a new partnership between sustainability, innovation, and transformation that includes the global society (big world), the biosphere (small planet), and also requires a deep mind shift.Trade Review"The perfect blend of theory and practice is hard to achieve - especially at the intersection of sustainability, innovation, and transformation of business and society! Nevertheless, these authors have done it well - check out Sebhatu, Enquist, and Edvardsson 'Business Transformation for a Sustainable Future' and start taking well-informed action today. Also, the book provides a solid roadmap to go from smarter to wiser service systems for the 'wicked problems' in business and society." - Jim Spohrer, IBM Director Cognitive Open Technologies"Business Transformation for a Sustainable Future is a key contribution to the PRME initiative and represents a powerful voice to draw attention to the sustainability challenges of our world. This book provides important lessons for businesses to transform from a strictly firm-centric and profit-driven approach toward a societal approach to achieve an inclusive and sustainable future. Onward!!!" - Robert Strand, Ph.D, Executive Director & Lecturer, Center for Responsible Business, Haas School of Business, University of California, Berkeley"This book thrives from the blended and well-integrated contributions of 16 thought leaders in sustainability, innovation and transformative thinking. The perspective is based on research related to the ‘new social contract’ that supports a more sustainable and people-centered world. At a time when so much is being rethought, this work is important to graduate and postgraduate students as well as practitioners seeking to strive for a better world." - O.C. Ferrell, James T. Pursell, Sr. Eminent Scholar in Ethics, Harbert College of Business, Auburn University and Linda Ferrell, Roth Family Professor of Marketing & Business Ethics, Harbert College of Business, Auburn University"The quest for transforming our world, making peace with nature and preserving our planet at the same time as ensuring equality and human wellbeing, demands transformations in science and education, and very much so in business research and at business schools. This book provides refined and novel intellectual tools – concepts and frameworks, as well as innovative practice-based and co-created knowledge, immensely useful for reconsidering prevailing notions and formulating sustainable solutions for the business-society interface." - Marie Stenseke, Professor, Deputy Dean of the School of Business, Economics and Law, University of Gothenburg, Co-chair of the Multidisciplinary Expert Panel of the Intergovernmental Platform on Biodiversity & Ecosystem Services (IPBES)"The perfect blend of theory and practice is hard to achieve - especially at the intersection of sustainability, innovation, and transformation of business and society! Nevertheless, these authors have done it well - check out Sebhatu, Enquist, and Edvardsson Business Transformation for a Sustainable Future and start taking well-informed action today. Also, the book provides a solid roadmap to go from smarter to wiser service systems for the 'wicked problems' in business and society." Jim Spohrer, IBM Director Cognitive Open Technologies"Business Transformation for a Sustainable Future is a key contribution to the PRME initiative and represents a powerful voice to draw attention to the sustainability challenges of our world. This book provides important lessons for businesses to transform from a strictly firm-centric and profit-driven approach toward a societal approach to achieve an inclusive and sustainable future. Onward!!!" Robert Strand, Ph.D, Executive Director & Lecturer, Center for Responsible Business, Haas School of Business, University of California, Berkeley"This book thrives from the blended and well-integrated contributions of 16 thought leaders in sustainability, innovation and transformative thinking. The perspective is based on research related to the ‘new social contract’ that supports a more sustainable and people-centered world. At a time when so much is being rethought, this work is important to graduate and postgraduate students as well as practitioners seeking to strive for a better world." O.C. Ferrell, James T. Pursell, Sr. Eminent Scholar in Ethics, Harbert College of Business, Auburn University and Linda Ferrell, Roth Family Professor of Marketing & Business Ethics, Harbert College of Business, Auburn University"The quest for transforming our world, making peace with nature and preserving our planet at the same time as ensuring equality and human wellbeing, demands transformations in science and education, and very much so in business research and at business schools. This book provides refined and novel intellectual tools – concepts and frameworks, as well as innovative practice-based and co-created knowledge, immensely useful for reconsidering prevailing notions and formulating sustainable solutions for the business-society interface." Marie Stenseke, Professor, Deputy Dean of the School of Business, Economics and Law, University of Gothenburg, Co-chair of the Multidisciplinary Expert Panel of the Intergovernmental Platform on Biodiversity & Ecosystem Services (IPBES)Table of Contents1. Business Transformation for a Sustainable FuturePart I: From firm-centric business to a broader sustainable business transformation 2. A Challenge-driven business ecosystem: Addressing Fossil-Free Transformation 3. The Circular Economy and Values based Sustainability Business Practice: People & Planet Positive at IKEA 4. Sustainable business practice for Transformative Change: The Case of Eataly Part II: The role of the individual in business and social transformation 5. Designing for Transformative Collaboration in Complex Service systems 6. Steering Towards Happiness in Sustainable Travel 7. Transforming People’s Lives and World for the Better: The New Purpose of Marketing Part III: Base of the Pyramid thinking for transforming business-societal practice 8. Advancing Service Research at the Base of the Pyramid: A Service Ecosystems Perspective 9. The Integrative Justice Model as a Challenge-Driven Normative Framework for Sustainable and Just Business Practice 10. Innovative Applications for Transformative Justice for Quality of Life Part IV: Implications for a broader societal perspective for challenge-driven transformation practice 11. Marketing ethics and Corporate Social Responsibility for a Broader Societal Perspective 12. PRIME: impact for transformative change 13. Implications for Challenge-Driven Business and Societal Transformation

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Book SynopsisProviding a complete and contemporary overview of the evolving and fascinating world of work, this new edition of Work and Organizational Psychology is the perfect textbook, outlining not only key theoretical ideas, but how they relate to the role of psychologists advising todayâs organizations. Integrating the fields of human resource management and organizational behaviour, the text begins with a chapter to give the reader an insight into the domain of work and organizational psychology, the development of the field of work and organizational psychology, tasks and competencies of organizational and work psychologists, and careers in work and organizational psychology. The remainder of the book is divided into thirteen chapters which address the core areas of work and organizational psychology. The book is supported by a range of pedagogical features, spotlighting issues of theoretical, ethical, or contemporary interest, whilst also enabling students to engagTable of Contents1. Introduction to work and organizational psychology. PART I: ORGANIZATIONAL PSYCHOLOGY. 2. Individual differences and inclusion 3. Motivation and satisfaction. 4. Group behaviour. 5. Communication. 6. Leadership. PART II: WORK PSYCHOLOGY. 7. Work analysis and human resource planning. 8. Recruitment and selection. 9. Induction, training, and development. 10. Compensation management. 11. Performance management. 12. Career development. PART III: FURTHER ASPECTS OF ORGANIZATIONAL PSYCHOLOGY. 13. Well-being and dysfunctional behaviour at work. 14. Organizational design, development, and culture. References.

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Book SynopsisThis book offers an accessible reference and roadmap for the practical application of cross-cultural competence (3C) for leaders dedicated to leading with diversity, inclusion and personal development in mind. Developing Cross-Cultural Competence for Leaders takes readers from ideational to real, asking them to step out of their comfort zone and learn to navigate cultural differences. The authors invite readers to join them on a journey of discovery of themselves, their personal and professional peers and ultimately the cultural landscape they inhabit both knowingly and oftentimes unknowingly all in the hopes of opening doors to empathetic and effective communication. The skillset required for 3C is developed throughout the book beginning with a discussion of relevant concepts, leading the readers through narratives of extreme environments and ending with a roadmap for use in leadership positions. Each chapter discusses a foundational idea contextualized with sample naTable of ContentsForeword. 0. Introduction: Developing Cross-Cultural Competence for Leaders. 1. Defining Culture for Leadership. 2. Cross-Cultural Understanding as a Function of Leadership. 3. Experiential Learning and Immersive Environments to Develop Leaders. 4. The Ethnographic Method for Leadership. 5. Developing 3C in the Workplace and the Role of Communication. 6. Biases and Obstacles to Critical Thinking. 7. Optimizing 3C with Key Ingredients: Empathy, Mindfulness and Reflexivity. 8. The Personal and Organizational Benefits of Being Cross-Culturally Competent. Afterword.

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Book SynopsisThis book offers an accessible reference and roadmap for the practical application of cross-cultural competence (3C) for leaders dedicated to leading with diversity, inclusion and personal development in mind. Developing Cross-Cultural Competence for Leaders takes readers from ideational to real, asking them to step out of their comfort zone and learn to navigate cultural differences. The authors invite readers to join them on a journey of discovery of themselves, their personal and professional peers and ultimately the cultural landscape they inhabit both knowingly and oftentimes unknowingly all in the hopes of opening doors to empathetic and effective communication. The skillset required for 3C is developed throughout the book beginning with a discussion of relevant concepts, leading the readers through narratives of extreme environments and ending with a roadmap for use in leadership positions. Each chapter discusses a foundational idea contextualized with sample naTable of ContentsForeword. 0. Introduction: Developing Cross-Cultural Competence for Leaders. 1. Defining Culture for Leadership. 2. Cross-Cultural Understanding as a Function of Leadership. 3. Experiential Learning and Immersive Environments to Develop Leaders. 4. The Ethnographic Method for Leadership. 5. Developing 3C in the Workplace and the Role of Communication. 6. Biases and Obstacles to Critical Thinking. 7. Optimizing 3C with Key Ingredients: Empathy, Mindfulness and Reflexivity. 8. The Personal and Organizational Benefits of Being Cross-Culturally Competent. Afterword.

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Book SynopsisThis book presents a new integrated theory of dynamic management and leadership in one comprehensive approach. It offers a new way of looking at the field, drawing on a wide body of research and practice in the fields of leadership and management, across all sectors in education and more broadly. The book focuses on management against a backdrop of leadership theory. Including examples of practice and application in schools, colleges and universities, it uses a range of historical leadership approaches to scaffold different management techniques that are known to work in effective organisations. It explores the overlap between management and leadership as dynamic theoretical and practical activities, merging the two together into a holistic model that can be applied by managers working in educational settings. Its twenty-six chapters also consider the praxis of educational leadership and management from political, economic and ethical perspectives in relation to issuesTable of Contents1.Introduction. Part 1: Theoria. 2. Trait leadership theory. 3. Charismatic Leadership and the Core Quadrants. 4. Participative leadership and De Bono’s Six Thinking Hats. 5. Behavioural Theories: Dynamic Leadership, Followership and Style. 6. Behavioural Theories: Motivational, Authentic and Transactional Leadership. 7. Situational and Contingency Theories of Leadership and Management. Part 2: Poiesis. 8. Keeping dysfunction at bay or creating order?. 9. Genba Kaizen. 10. Managing Innovation and Change. 11. Approaches to Intellectual Capital. 12. Dynamic Leadership and Intellectual Capital. Part 3: General Praxis. 13. Process Improvement. 14. Scorecards and Dashboards. 15. Structures and Systems. Part 4: Ethical Praxis. 16. Three Levels Leadership and Self-Mastery. 17. Moral Leadership and Cultural Leadership. Part 5: Economic Praxis. 18. Matrices and Grids. 19. Pay and Reward. 20. Measuring Responsibility. 21. A Profile Guide Chart Method for Job Evaluation. 22. Measuring Competition and Competitiveness. Part 6: Political Praxis. 23. Transformational Theory: Team and Network Leadership. 24. Transformational Theory and Change: the Dynamic Leadership of Risk and Choice. 25. Transformational Theory and Vision Leadership. 26. Distributed, Instructional and Virtual leadership.

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Book SynopsisEmpowering organizations to thrive, this book provides a clear diagnostic framework with specific approaches and processes that leaders can use to build a negotiation function that will succeed each and every time.Negotiation is a required skill and a core competency, but most organizations focus exclusively on individual negotiation skills and abilities and pay little attention to the internal culture and environment that shapes and guides these individuals. This book takes a dramatically different approach to building success in each and every negotiation, producing results that align with organizational strategy at all levels.Professionals in sales, procurement and supply chain, human resources, change management, mergers and acquisitions, contracts, start-ups, construction partnering, and training consultants and students of business and law will value a text that understands how to build negotiation skills and capability across the organization by aligning individTrade Review"Strategic Negotiation: Building Organizational Excellence teaches us that consistent success in negotiating ultimately rests not on an organization having great negotiators--those are needed--but on the organization being built and optimized to support great negotiating. Furlong and Gordon take us a step farther than the existing literature, and provide clear guidance for the internal work an organization must do to prepare to effectively partner with negotiating counterparts. The guidance is specific, nuanced, and presented with clear specification for implementation. And a hidden gem here: the NCM not only sets a company up for better negotiations: it points to much better overall integration of structure, strategy and practice across the organization."Eben A. Weitzman, PhD, Department of Conflict Resolution, Human Security, and Global Governance / John W. McCormack Graduate School of Policy and Global Studies / University of Massachusetts Boston"Negotiation teaching has always focused on what the spokespeople say to each other, around a table or zoom screen. This book goes far beyond this, to explain what an organization must do to bargain well. It’s unique among books on bargaining—it explains, clearly and straightforwardly, what a community group or large corporation should do to prepare its people to bargain effectively and achieve its long term goals." Professor Dwight Golann, Suffolk University Law School"Strategic Negotiation: Building Organizational Excellence is a game changer! This is the perfect book for anyone that wants to learn about the inner workings of the art and science of negotiating. This is Da Vinci - artist and engineer. For the first time ever, there is a book that takes a comprehensive approach to providing tools needed to educate individuals and organizations about negotiation and how the two work in partnership to create a standard and uniformity in how we negotiate. I will be using this masterpiece as mandatory reading in both my undergraduate and graduate courses. The days of how we traditionally build negotiation competency is over."Dr. Marc Williams, Pacific University, Founding Director, Center For Entrepreneurship, Sports and Entertainment"If you're looking for a research-based how-to guide on navigating negotiations within your organization, then this is one you should definitely keep by your nightstand. The negotiation frameworks, countless real-world examples, and in-depth analysis made Strategic Negotiation table a powerful resource for both novice to experienced negotiators. "Coach AK Ikwuakor, Certified Executive Coach & Sales Coaching Lead at Google"Josh and Gary have identified and solved for a real gap in the space of negotiation theory and training. By taking a team and systems approach to enhancing the skill set for the organization, not just the individual, they tap into all of the alignment and reinforcing mechanisms necessary to drive meaningful and sustainable behavior change and organizational impact."Stephen Frenkel, Voyager Executive Consulting, LLC, Senior Director of Organizational Development at Cigna"A fresh look at the elements of successful, repeatable negotiation competence for organizations. By focusing on the organization and not just individual negotiator's skills, this book is a real contribution to the field. Graphics, summaries, and real-world examples give added value."James E McGuire, JAMS, Mediator and Arbitrator"Most view negotiation as occurring between two disputing parties. Sometimes, in online dispute resolution, technology serves as a kind of 'Fourth Party,' assisting in some way to manage communication. Strategic Negotiation: Building Organizational Excellence expertly points us in a new and valuable direction by alerting us to the powerful influence of the organization on the participants."Ethan Katsh, Director at National Center for Technology and Dispute Resolution at the University of Massachusetts, Amherst"Joshua and Gary have developed a holistic and systemic negotiation approach that aims to connect individual training with organisational and institutional needs. Their Negotiation Capability Model is a useful tool to broaden the field of negotiation to help us focus on the connections between individual skills and abilities through alignment with strong organisational frameworks."Enda Young, Founder of the Negotiation and Influencing Programme at Queen's University Belfast and Managing Director of Mediation, Northern Ireland"Negotiation doesn’t happen in a vacuum. Furlong and Gordon recognize this and show the reader how organizations can set the stage for negotiation success by taking a holistic approach to the practice. This book is a valuable addition to the bookshelves of negotiators and organizational leaders alike."David Wagner, University of Oregon Professor of Management"This book changed my perspective on how to train negotiators. Rather than focusing on building the skills of an individual, I learned how important the context of the organization is to set them up for success. The Negotiation Capability Model brings a clear, specific, and actionable framework to create the right environment for negotiators to truly succeed."Mary Miksch, Director of Organizational Development and Training at Neil Kelly Company"If any organisation wants to turbo-charge their negotiations then this book provides the insight. This book allows any organisation to self-assess its own maturity to develop a unique roadmap for evolving both firm and individuals over time - a must-read for individual professionals and business leaders alike!"Cosette M. Reczek, Founder, Permuto Consulting"This book offers a strong argument and path for improving your organization’s efficacy, and bottom line, by improving foundational negotiation capabilities. As an engineer, the structure and applicable model resonated loudly for the organizations I work with!"Peter Cheimets, Lead Business Developer at the Smithsonian Astrophysical ObservatoryTable of Contents1. The Negotiation Assessment Tool. 2. Negotiation as Art and Science. 3. An Overview of the Negotiation Capability Model. 4. Level 2 of the Negotiation Capability Model -- Repeatable Competence. 5. Level 3 of the Negotiation Capability Model -- Adaptive Flexibility. 6. Level 4 of the Negotiation Capability Model -- Optimized Performance. 7. Implementing Alignment - Mapping the Journey. 8. Many Forms of Success - The Negotiation Capability Model Applied. 9. Tools and Guides for Assessment, Planning and Reflection. 10. A Curated List of Resources

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Book SynopsisThe coronavirus pandemic forced work back into the home on a massive scale. The long-held belief that work and home are separate spheres of economic life was turned on its head overnight. Many employees were new to this way of working and many employers had to manage a disparate workforce for the first time. This book reviews what impact this shift had on the lives of millions of employees, the organisations which employ them and the societies in which they live. It also looks to a future in which more work is carried out remotely at home, in the local café, restaurant or bar, or while moving from place to place. The book syntheses the existing evidence in an accessible and easy-to-read way. It will appeal to all those who want a quick and concise introduction to the major themes associated with remote and hybrid working. This will include teachers, lecturers, students, academics and policy-makers as well as those who have experienced the challenges and benefits of hoTrade Review"Of all the changes that COVID-19 has demanded, the rise of remote working is among the most likely to stick long term. This excellent book gives an accessible yet thoroughly research-based account of the key issues – from the historical development of remote working, to the forms it takes (including hybrid working) and the implications for people management and quality of working life". Jonny Gifford, Senior Advisor for Organisational Behaviour, Chartered Institute of Personnel and Development"The author’s 25 years of seminal scholarship on homeworking gives credibility and authority to his reflections on the nature of remote working in the post-pandemic era. This is a concise and essential book for researchers, employers and remote-working employees". Brendan Burchell, Professor of Sociology, University of Cambridge, UK"This book offers an excellent resource for those researching or interested in learning more about remote and hybrid working. With relevance to academics, practitioners, policy-makers and students, this book provides important insights into historical and current trends, impacts for employees and employers, and the potential future of work. In the spirit of hybrid working don’t just buy one copy of this book, buy two, one for when you are working at the office and one for when you are working at home!" Dan Wheatley, Reader in Business and Labour Economics, University of Birmingham, UK"This is an excellent exposition of the history, present and future of remote working based on robust research evidence. A must read for anyone interested in how the changing location of work affects our lives". Ying Zhou, Professor of Human Resource Management, University of Surrey, UKTable of Contents1: Setting the Scene 2: Defining Remote 3: Trends in Remote 4: Remote Working and the Employer 5: Remote Working and the Employee 6: The Future of Remote Working

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Book SynopsisThis new edition of Readings and Cases in International Human Resource Management is a classic edited textbook, taking account of recent developments in the international human resources management (IHRM) field, such as the pandemic, the role of diversity, equity, and inclusion, as well as climate change. It includes a range of key readings that are essential for understanding the field and contextualizes each one with a selection of real-life case studies that demonstrate their meaning and impact in practice.The book aims to sensitize the reader to the complex human resource issues that exist in the global business environment. To that end, it strives to publish âœtried and trueâ readings and cases that provide stimulating and intellectually challenging material and are written in ways that engage both the student and the instructor.Key features include: New readings and case studies that account for recent changes in the field, positioned alongsiTable of ContentsContents List of Illustrations Preface Acknowledgments List of Contributors B. Sebastian Reiche, Günter K. Stahl, Mark E. Mendenhall, and Gary R. Oddou Introduction: Christine Tseng’s Journey through Difficult International HRM Terrain PART I The Context of IHRM: Challenges, Strategies, and External Forces Readings 1.1 Paul Evans, Vladimir Pucik, Ingmar Björkman, and B. Sebastian Reiche Putting the Challenges of International Human Resource Management into Historical Perspective 1.2 Vlad Vaiman and David G. Collings Global Talent Management: Past, Present, and Future 1.3 Markus Pudelko Global Integration versus Local Responsiveness in International HRM Cases 1.1 Ingmar Björkman Paula Johnson: Building a World-Class Product Development Center in China 1.2 Evalde Mutabazi and C. Brooklyn Derr Socometal: Rewarding African Workers 1.3 Roger Hallowell, David Bowen, and Carin-Isabel Knoop Four Seasons Goes to Paris PART II Cross-Cultural and Diversity Management Readings 2.1 Robin J. Ely and David A. Thomas Getting Serious About Diversity: Enough Already with the Business Case 2.2 Josefine van Zanten and Alexander Fleischmann Inclusion in Organizations: Taking Stock and Going Forward in Turbulent Times 2.3 Pankaj Ghemawat and B. Sebastian Reiche National Cultural Differences and Global Business 2.4 Nana Yaa Gyamfi, Stacey R. Fitzsimmons, Christoph Miska, and Günter K. Stahl Multicultural Individuals: What Can They Bring to Global Organizations? Cases 2.1 Joanne Barnes WTC: The Challenge to Create a Culture of Equity, Inclusion, and Belonging 2.2 Álvaro San Martín Hiring a Chef – Decision Making Simulation 2.3 B. Sebastian Reiche and Yih-Teen Lee Uwa Ode: Embracing Life and Career across Cultures PART III Global Staffing and Management of Global Mobility Readings 3.1 David G. Collings, Anthony McDonnell, and Amy McCarter Types of International Assignees 3.2 Mark E. Mendenhall, Gary R. Oddou, and B. Sebastian Reiche The Expatriate Performance Appraisal Conundrum 3.3 Jaime Bonache, Celia Zárraga-Oberty, and Luigi Stirpe The Compensation of Corporate Expatriates Cases 3.1 J. Stewart Black Fred Bailey: An Innocent Abroad 3.2 Paula Caligiuri and Henry W. Lane Selecting a Country Manager for Delta Beverages India: Parts 1 and 2 3.3 Günter K. Stahl, Mark E. Mendenhall, and Mihaela Dimitrova Andreas Weber’s Reward for Success in an International Assignment – A Return to an Uncertain Future PART IV People Issues in Global Teams, Alliances, Mergers, and Acquisitions Readings 4.1 Martha L. Maznevski and Celia Chui Leading Global Teams 4.2 Paul Evans, Vladimir Pucik, and Ingmar Björkman Managing Alliances and Joint Ventures 4.3 Satu Teerikangas, Günter K. Stahl, Ingmar Björkman, and Mark E. Mendenhall Managing People and Culture in Mergers & Acquisitions Cases 4.1 Yih-teen Lee, B. Sebastian Reiche, and Carlos Sánchez-Runde Haier India: Aiming for Market Leadership 4.2 Ingmar Björkman and Günter K. Stahl Growth Through Cross-Border Acquisitions: Can Lenovo Repeat Its Success Story? 4.3 Emma Nordbäck and Maggie Boyraz The Rise and Fall of a Global Virtual Team PART V Responsible Leadership in a Global and Cross-Cultural Context Readings 5.1 Philip H. Mirvis Developing Globally Responsible Leaders 5.2 Günter K. Stahl, Christoph Miska, Laura J. Noval, and Mary Sully de Luque The Challenge of Responsible Global Leadership 5.3 Mike Rosenberg Business and Sustainability Cases 5.1 B. Sebastian Reiche and Yuan Liao Nestlé's Alliance for YOUth: Parts A and B 5.2 Atri Sengupta and Nicola M. Pless Juggling the Interests of Different Stakeholders? The Roles of Responsible Leadership and Human Resource Management 5.3 Barbara Coudenhove-Kalergi and Christian Seelos EVN in Bulgaria: Engaging the Roma Community Index

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Book SynopsisMoral pragmatism has been largely ignored in Business Ethics, despite its natural attraction and the fact that it is prominent in philosophy and socio-economic theories. The main premise of the book is that the complexity of today's business world does not permit a grand ethical theory, notwithstanding the different attempts made by scientists. Moral pragmatism is the go-to' approach where the ethical decision-making of managers varies dependent on different circumstances but it always integrates moral considerations. Ethical decision-making is no longer based simply on known rules, but entails the constant dynamic interaction of circumstances, the development of new rules, managers' past experiences, their knowledge concerning ethics, and skills of moral reasoning.This book interweaves the postmodern approach to management studies and, based on its innovative research, reintroduces moral pragmatism in Business Ethics. The combination of decision-making theories, philosophy aTable of ContentsIntroduction Part I: The Philosopher's View 1 Postmodern Ethical Theories 2 The Case for Moral Pluralism and Moral Pragmatism in Ethical Decision-Making 3 Theories of Business Ethics and Ethical Decision-Making: Utility, Duty and Virtues in the Business World 4. Decision-Making Theories: From Philosophy to Neuroscience Part II: The Sociologist’s View 5. Sociological View of Ethical Decision-Making Part III: The Manager’s View 6. The Manager’s View: Best Practices for Ethical Decision-Making A Final Word

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Book SynopsisThis lively and engaging text introduces readers to the core interpersonal and organizational skills needed to effectively collaborate on group projects in the classroom and the workplace. Group projects are critical in preparing students for the realities of today's workplace, but many college students despise group workoften because they have not been prepared with the necessary skills to effectively collaborate. This guide teaches core collaboration skills such as active listening, interviewing, empathy, and conflict resolution. It examines the research and theory behind these skills, and provides tangible ways to practice these skills both alone and in groups. This guide can be used a supplementary text for any courses involving group projects, and will also be of interest to professionals in communication, business, and many other fields.Trade ReviewSuccessful group work is critical in both academia and workplaces. Interpersonal Skills for Group Collaboration is a practical and useful guide for anyone responsible for ensuring positive outcomes from group collaborations! –– Jon Kaupla, President of the Wisconsin School of Business Center for Professional & Executive Development, University of Wisconsin-MadisonRice-Bailey & Chong have provided a thorough yet entirely accessible text on building effective collaboration teams. Although thoroughly researched, it doesn’t clutter the students’ reading experience by dragging them (usually kicking and screaming) through a pedantic explication of academic theories; instead, it distills those theories down into pragmatic, action-oriented strategies that they actually need. –– Tharon W. Howard, Professor and Usability Testing Facility Director, Clemson UniversityInterpersonal Skills for Group Collaboration is a practical guide for those who are seeking advice and strategies to collaborate effectively and mindfully on teams made up of people with diverse backgrounds. Rice-Bailey and Chong provide an accessible set of best practices and recommendations for teamwork informed by research and professional experiences. –– Jason Tham, Texas Tech University. Co-author (with Joe Moses), Collaborative Writing Playbook and Writing to Learn in TeamsInterpersonal Skills for Group Collaboration provides a clear roadmap for working productively with groups in multiple contexts. The many suggestions and explanations meet the timely challenges we are experiencing whether connecting in-person, in classes, in workspaces, or across distance." –– Lee-Ann Kastman Breuch, Professor of Writing Studies, University of Minnesota"Successful group work is critical in both academia and workplaces. Interpersonal Skills for Group Collaboration is a practical and useful guide for anyone responsible for ensuring positive outcomes from group collaborations!" –– Jon Kaupla, President of the Wisconsin School of Business Center for Professional & Executive Development, University of Wisconsin-Madison"Rice-Bailey and Chong have provided a thorough yet entirely accessible text on building effective collaboration teams. Although thoroughly researched, it doesn’t clutter the students’ reading experience by dragging them (usually kicking and screaming) through a pedantic explication of academic theories; instead, it distills those theories down into pragmatic, action-oriented strategies that they actually need." –– Tharon W. Howard, Professor and Usability Testing Facility Director, Clemson University"Interpersonal Skills for Group Collaboration is a practical guide for those who are seeking advice and strategies to collaborate effectively and mindfully on teams made up of people with diverse backgrounds. Rice-Bailey and Chong provide an accessible set of best practices and recommendations for teamwork informed by research and professional experiences." –– Jason Tham, Texas Tech University. Co-author (with Joe Moses), Collaborative Writing Playbook and Writing to Learn in Teams"Interpersonal Skills for Group Collaboration provides a clear roadmap for working productively with groups in multiple contexts. The many suggestions and explanations meet the timely challenges we are experiencing whether connecting in-person, in classes, in workspaces, or across distance." –– Lee-Ann Kastman Breuch, Professor of Writing Studies, University of MinnesotaTable of ContentsIntroduction Chapter 1. Engaging in conversation Chapter 2. Listening Chapter 3. Conveying and monitoring nonverbal cues Chapter 4. Practicing empathy Chapter 5. Sharing ideas Chapter 6. Employing creativity Chapter 7. Managing conflict Chapter 8. Developing self-awareness Chapter 9. Making your meetings productive Appendix A. Which shape are you? Appendix B. Pre-contract teamwork questionnaire

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Book SynopsisHumans are social animals, and change is a social process. To understand this social process and explain the thoughts, feelings, and behaviours of individuals, knowledge of how the presence of others influences people is crucial. In this regard, bias is a concept with a lot of potential. Because cognitive and social biases influence human thinking, feelings, and behaviour, these provide insights and knowledge that are helpful, if not essential, for the field of organizational behaviour and change management. The preceding statements may seem obvious and self-evident, but practice as well as science show that they are neither. Organizational Behaviour and Change Management: The Impact of Cognitive and Social Bias aims at unleashing the potential of cognitive and social biases to develop a more effective change management theory and practice. To do so, we analysed and assessed thousands of scientific articles. The most prominent biases are structured by using a practical and comprehens

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Book SynopsisConversation: the heartbeat of our organisations. Right now, we're at risk of losing the art of doing it well. We need to radically change how we talk to each other, to create workplaces where people feel they belong and can thrive. This book will help you understand how to grow your conversational wisdom to create more inclusive and collaborative environments and to make work more meaningful.Conversations carry the greatest potential to impact culture, performance, brand, and engagement. Yet conversation is an under-rated and under-developed skill. Emily Cosgrove and Sara Hope have spent the last 25 years helping people and organisations strengthen human connection through the power of conversation. Drawing on their experience of working with organisations from global jewellers to charities, professional services to B Corporations, they share a wealth of tips, tools, stories, and case studies. Written in a style that is easy to understand, they offer advice on how to get theTrade Review"We need to talk. Now more than ever. This book is packed full of ideas that will change how we talk at work. If you want to change your workplace culture Conversational Wisdom is a must read."Professor Catherine Pope, Associate Head of People & EDI, Nuffield Department of Primary Care Health Sciences, University of Oxford "I once saw the phrase 'Conversations are the smallest unit of change' and I've held that since very close to my core. And what Emily and Sara have done with Conversational Wisdom is added a serious amount of clarity to the heavy-lifting that conversations do in our everyday life and work. In change and shifting circumstances but more importantly, in pursuit of understanding. Understanding each other, understanding things and understanding how to act and achieve positive outcomes through the time-honoured tradition of conversations."Perry Timms, Founder and Chief Energy Officer of People and Transformational HR. Ranked No 1 Most Influential Thinker in HR in 2022. Author, TEDx Speaker, Guest Professor/Visiting Fellow"If we can crack conversing wisely with others – and ourselves – we have the potential to transform our lives, our organisations, and wider society. This gem of a book will make all the difference in helping us do just that."Liz Hall, editor of Coaching at Work, leadership coach, mindfulness teacher and author of Mindful Coaching and Coach your Team"This book is a timely reminder that there is more to conversation than communication. We are in fact reminded of the power of conversation. Not only can conversation promote inclusion, build relationships and enhance understanding but from an organisational perspective conversations can directly impact culture and climate. This book explains that in developing the skills and mindset to hold meaningful conversations at all levels within organisations, we can actually add value to the bottom line. It offers insight to spark ideas and wisdom to help readers to realise the potential conversations have for their people and their organisation."Dr Arlene Egan, Chief Executive Officer Roffey Park Institute"So many problems in our world are a result of a lack of, or poor, communication. Conversation lies at the heart of communication, and Emily and Sara’s focus on developing conversational skills in the world of business is exemplary. This book is deeply underpinned by organisational experience and a strong understanding of coaching and communication theory."Debbie Carter, learning and development expert, founder of InMotion Communication and former editor-in-chief of TJ"This important book redefines the art of conversation in the post-pandemic digital age. It reminds us that there is really no substitute for face to face communication with our colleagues and why we shouldn’t hide behind our screens in the workplace."Georgina Fuller, freelance journalist, editor and media consultant"The art of good conversation is indeed just that, an art. This book is a bible for leaders on one of the most overlooked parts of their role; engaging with your people in meaningful ways, that bring more joy and connection. And nobody does it better than these two. An essential read."Natalie Mayer, Founder of Kerning The Gap"A timely reminder about the importance and power of conversations at work. Emily and Sara have succinctly pulled together the key ingredients of great conversations and given us practical tools and guidance on how to become more conversationally wise. A must-read!"Sue Brooks, CEO, IMAGINE"Conversation not only enlightens you but empowers you in a way that you are equipped to draw deeper, more authentic, and genuine connections with your leaders, stakeholders, and colleagues. If you want to unleash your conversational wisdom, this book is ‘for you’ as it brings multiple case studies from practice highlighting the essence of meaningful conversation."Sanghamitra Chaudhuri, Associate Professor, Metropolitan State University, Minnesota, USA"‘Thinking out loud’ is Sara and Emily’s approach. Having worked with them both for 1-1 coaching and also group work, they were able to provide the space and time for real conversation. The structure they bring to conversations enabled an inclusive space allowing some to ‘think out loud’ but others to also use silence to think and communicate wisely. It is actually quite unique how they are able to create space for a different quality of conversation. They provide an opportunity to practice what we believe we know about conversation, but we are then able to prove we can have wiser more meaningful conversations with a few great nudges from Sara and Emily."Anna Cocca, Global HR Business Partner, The Adecco GroupTable of ContentsPart 1: Conversational Wisdom 1. Changing the conversation, why now? 2. Becoming more conversationally wise 3. Being Aware 4. Being Human 5. Being Skilled Part 2: Conversational Wisdom in practice 6. Developing the conversational wisdom of others 7. Mentoring Programmes – Driving conversational change through mentoring 8. Talk to the Top 9. Widening our conversational lens 10. Conclusion

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Book SynopsisWhat is misinformation? Why does it matter? How does it spread on the internet, especially on social media platforms? What can we do to counteract the worst of its effects? Can we counteract its effects now that it is ubiquitous? These are the questions we answer in this book. We are living in an information age (specifically an algorithmic age) which prioritizes information quantity over quality. Social media has brought billions of people from across the world together online and the impact of diverse platforms, such as Facebook, WeChat, Reddit, LinkedIn, Signal, WhatsApp, Gab, Instagram, Telegram, and Snapchat, has been transformational.The internet was created, with the best of intentions, as an online space where written content could be created, consumed and diffused without any real intermediary. This empowering aspect of the web is still, mostly, a force for good. People, on the whole, are better informed and online discussion is more inclusive because barriers to participation are reduced. As activity online has grown, however, an expanding catalogue of research reveals a darker side to social media, and the internet generally. Namely, misinformationâs ability to negatively influence our behaviour both online and offline.The solution we provide to this growing dilemma is informed by Ludwig Wittgensteinâs Tractatus Logico-Philosophicus, which examines the relationship between language and reality from a philosophical perspective, and complements Claude Shannonâs Information Quantity Theory, which addresses the quantification, storage and communication of digital information from a mathematical perspective. The book ends by setting out a model designed by us: a Wittgensteinian approach to information quality. It defines content published online by clarifying the propositions and claims made within it. Our modelâs online information quality check allows users to effectively analyse the quality of trending online content. This approach to misinformation analysis and prevention has been designed to be both easy to use and pragmatic. It upholds freedom of speech online while using the harm principle to categorise problematic content.Table of Contents1. Introduction, 2. Background, 3. A Philosophical Approach, 4. Interventions, 5. Analysing the Problem, 6. The Global Online Information Quality Check Model, 7. Conclusion.

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