Management: leadership and motivation Books

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisAn established work, the second edition of Principles of Management offers the reader insight and analysis of the principles, processes and practice of management and leadership.Covering private, public, and not-for-profit sectors, the book also takes an international approach, with a dedicated section on globalised processes and styles of management. The content is broken down into accessible sections to provide a clear and user-friendly book.Written to meet the criteria of practicality and professionality, the book is relevant and useful with an emphasis on capability, usability, decision and resolution; fix; and an orientation towards implementation.Trade Review"...an essential first text for any undergraduate or postgraduate student trying to come to terms with the complex world of management types, business strategies and organizational structures."Frank Martin, University of Stirling, UK "I am happy to recommend Tony Morden's new book to leaders and managers in the public and private sectors. The book contains a thorough and comprehensive overview of its subject. Equally, it offers the reader a clear route-map to effective implementation and management action." Terry Collins, Corporate Director, Durham County Council, UKTable of ContentsIntroduction Part One: Foundations 1. Foundations of Management Thinking 2. National Culture and Management 3. Trust Part Two: Principles of Management 4. Organization and Structure I 5. Organization and Structure II 6. Communicating 7. Co-ordinating 8. Planning 9. Decision-making 10. Controlling Part Three: Styles of Management and Leadership 11. Organization Culture 12. Styles of Management 13. Humanistic Styles of Management 14. Leadership 15. Teams and Teamwork Part Four: External Influences and Globalization 16. Boundary Management and the External Environment 17. Technology, the Market and International Competition 18. Internationalization and Globalization Part Five: International Management Styles 19. International Culture and Management 20. European Management 21. South East Asian Management Part Six: Management Practices and Processes 22. Personal Time Management 23. Management Skills and Competencies 24. Stress Management 25. Managing Change 26. Managing Diversity 27. Social Responsibility, Environmentalism and Ethics Part Seven: Knowledge and Strategy 28. Knowledge Management 29. Strategic Management Part Eight: Rethinking Management 30. New management Paradigms Glossary

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Book SynopsisStart your morning with a daily dose of inspiration! Bestselling author Danny Steele, known for his motivational @steelethoughts tweets, brings you a powerful quote for every day of the year.You'll find quotes on topics such as school culture, supporting your staff, effective leadership, positive communication, and more. Read them to kick off your morning, to wind down at night, or whenever you need to recharge. Share them at staff meetings and workshops to set the tone or spark conversation. The uplifting, insightful quotes will remind you of the positive impact you're having on your school, each and every day.Table of Contents1. Introduction 2. 365 Quotes 3. Index of Quotes by Topic

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Book SynopsisThere is increasing academic interest in how Pierre Bourdieu's sociology can be applied to management and organization studies (MOS). In a context of increasing complexity faced by organizations and those who work in them due to globalization, neoliberalism, austerity, financial crisis, ecological issues, populism and developing technologies, there is untapped potential to use Bourdieu's theoretical inventions to arrive at greater understandings of how change, transition and crisis shape work, organizational life as well as relations between different organizational and sectorial fields.This book aims to take a specific focus on the relational nature of Bourdieu's work and its relevance for contemporary organizations. It provides empirically-grounded examples that showcase the explanatory strength of Bourdieus intellectual concepts, such as field, habitus, capital, hexis, hysteresis, symbolic power, symbolic violence, doxa, illusio as applied to the current challenges within Table of ContentsIntroduction: Taking Bourdieu further into studies of Organizations and Management Sarah Robinson, Jette Ernst, Ole Jacob Thomassen, and Kristian Larsen Part I Neoliberalism, fields and hysteresis 1. Caught between times: Explaining resistance to change through the tale of Don Quixote Henrik Koll & Jette Ernst 2. Recalling or Reactivating the Past? A Habitus-based Conceptualization of Temporality in Organizations Ole Jacob Thomassen and Ansgar Ødegård 3. ‘The human bottom line’: New institutionalism and Bourdieu’s field theory on the growing prominence of healthiness in Nordic work organizations Kristian Larsen and Ivan Harsløf Part II Transnational and national movements as sites for competition and symbolic domination 4. Converting capital? A Bourdieu perspective of wasta in careers in the insurance sector in Jordan and the implications for symbolic power Susan Sayce, Mohammad Ta’Amnha and Olga Tregaskis 5. Appropriating symbolic space: the Camp for Climate Action occupation of the Royal Bank of Scotland corporate campus Ron Kerr and Sarah Robinson 6. ‘Capital breeds capital’ – Bourdieu and the Cross-National Importation of Organizational Models Ruomei Yang, Charles Harvey, Frank Mueller and Mairi Maclean 7. Crafting Globalization – A Bourdieusian Historical Approach to Studying International Organizations and Global Governance in Education Christian Ydesen Part III The emergence and transformation of professional fields 8. Professional habitus and fields Erna Nairz-Wirth and Klaus Feldmann 9. Homologies between sets of healthcare professionals’ collaborative working practices in hospitals Anette Hindhede and Vibeke Andersen 10. Structuring the alternative weddings entrepreneurial field in France Paul Lasalle and Eleanor Shaw 11. "You will never be able to be as good as we are": Male midwives’ career boundaries, condition, and chronology Thomas M. Schneidhofer, Stephanie Kainrath and Katrin Preuner 12. In the midst of a storm: forging future paths for Bourdieu inspired Organizational and Management Studies Kristian Larsen, Jette Ernst, Ole Jacob Thomassen and Sarah Robinson

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Book SynopsisBeing kind in education is about much more than being nice. This unique book shows how transformational kindness needs to be an explicit, essential part of classroom and school culture in order to improve student success. Author Hope E. Wilson offers practical steps for creating a culture of transformational kindness through your approach to classroom management, relationships, assessment, and the content areas. She also demonstrates how to build kindness toward colleagues, parents, and families, and what to do in situations where supervisors are not so supportive. Finally, she describes how you can show more kindness toward yourself, including by giving grace.Throughout this book, you'll find vignettes about the educators who have influenced their own communities through transformational kindness. You'll come away feeling inspired and encouraged to imagine a world in which schools are places where kindness and humanity are felt by all.Table of Contents1: What Is a Community of Kindness?; 2: Kindness Towards Colleagues; 3: Kindness Through Leadership; 4: Kindness Towards Students; 5: Kindness in Teaching; 6: Kindness Towards Your Community; 7: Kindness Towards Self

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Book SynopsisLeveraging academic research and case studies, knowledge as a business leader and diversity practitioner, and personal experience, Karen Loon examines how successful culturally diverse leaders at work resolve the contradictions and tensions of their identities within organisations. What can we learn from those leaders who have thrived and smashed the bamboo ceiling'? Moreover, are there other factors holding organisational change back?The book proposes research-based recommendations for aspiring leaders and corporate practitioners whilst revealing the potential inhibitors to progress. Split into three sections, Loon examines current research on identities in multicultural nations and organisations, delves into the career progression of successful Asian-Australian leaders to explore how they negotiate identity in the workplace, and provides a roadmap of actions for business leaders looking to create more inclusive and diverse cultures in their organisations.Written for Trade Review"Fostering Culturally Diverse Leadership in Organisations provides a unique road map for fostering meaningful cultural diversity developing of leaders. The reader is invited to engage with her model for understanding diversity from the "inside-out" in order to orchestrate and leverage/harvest meaningful cultural diversity."Professors Erik van de Loo and Roger Lehman, INSEAD"Karen Loon documents stories of Asian-Australian company leaders, noting their successes and struggles along the way. Taking a deep look at organisational culture, she draws together lessons for both aspiring company leaders and organisations attempting to navigate the shifting grounds of cultural diversity. An enlightening read for all who wish to understand more about moving towards cultural inclusion in work organisations."Professor Susan Long, Director of Research and PhD Lead, NIODA"A treasure trove of contemporary research and evidence based practical tips from Karen Loon’s lived experience and interviews with respected business leaders and partners of leading professional services firms. Supercharge your career by learning how to change your mindset and action behaviours that will help break through the bamboo ceiling and lead to increased success. A must-read for Asian-Australian professionals, D+I practitioners and enlightened leaders who wish to promote greater cultural diversity in their workplaces."Katrina Rathie, Non-Executive Director and former Partner in Charge, King & Wood Mallesons Sydney"Karen Loon’s book elegantly blends a leadership manual with a collection of personal stories of leaders who smashed barriers and succeeded because they were different. It is a must-read for organisations seeking to build truly inclusive cultures and high-performing teams."Philipp Ivanov, Chief Executive Officer, Asia Society Australia"This book is an important addition to the small number of writings on cultural diversity in leadership in Australia. Grounded in real life experiences of culturally diverse leaders, I particularly like Karen’s roadmap for culturally diverse talent, which provides an excellent practical guide to inspire the next generation in Australia and beyond."Jon Terry, Former PwC Global Financial Services People Leader"Few Australians with an Asian cultural background have found their way into leadership positions in Australia. Karen Loon dissects the challenges in a captivating book that offers practical advice grounded in lived experience for leaders and organisations that aspire to change."Andrew Parker, Partner, Asia Practice Leader, PwC Australia"In this unique and meticulously researched book, Karen Loon analyses the real-life experiences of culturally diverse leaders who against the odds, made it to the top - and distils their insights into a practical guide for the next generation. Recommended reading for modern leaders."Mike Sum, Strategy Consulting Partner & Executive Sponsor for Cultural Diversity & Inclusion, KPMG Australia"Grounded in real experiences and lessons, this book delves into the inner mechanics that drive inclusion and diversity to reveal how each of us has a vital role to play. The roadmap is a great starting point for any aspiring leader."Ainslie van Onselen, Chartered Accountants Australia and New Zealand"Passionate, provocative, practical yet personal, this book shines a light on the missed opportunities in Australia due to the ongoing failure to cultivate Asian leaders. Importantly it provides evidence-based tools for both individuals and organisations on how to do better."Antoinette Lattouf, Co-Founder, Media Diversity Australia"This is a book with a purpose – a timely reminder of Australia’s progress in breaking the bamboo ceiling, the tasks ahead to advance Asian-Australian representation and the steps we all must take for Australia to become the gold standard in inclusive leadership. Karen Loon’s own experiences and those she has highlighted is essential reading for Asian-Australians aspiring to reach their leadership potential and for organisations and institutions wanting to tap into that potential."Jieh-Yung Lo, Director, Centre for Asian-Australian Leadership, Australian National University"As cultural diversity moves up the business agenda, Fostering Culturally Diverse Leadership in Organisations weaves together lived experience, meticulous research and practical advice for leaders to deliver a much-needed roadmap for fostering diverse and inclusive organisations."Penny Burtt, past CEO, Asialink and co-founder of the Asian-Australian Leadership Summit"Pragmatic and actionable, a must have book for organisations and professionals seeking a blueprint to unleash the potential of authentic leadership from the richness of cultural diversity."Suet Koon Lai, Executive CoachTable of Contents1. Introduction Part I – Laying the Foundations 2. Who Am I? The Influences on Our Identity 3. The Current State of Culturally Diverse Leadership in Organisations Part II – Lessons from Those Who Smashed the Bamboo Ceiling 4. Familial Ties – How Families Shape Culturally Diverse Leaders 5. Thriving at Work – What Culturally Diverse Leaders Do to Win in the Workplace 6. Navigating the Maze – How Culturally Diverse Leaders Manage Their Journey to Leadership 7. How Organisations Influence Us at Work 8. The Patterns of Life – Why Our Career Experiences Differ Part III – A Roadmap for Fostering Culturally Diverse Leadership in Organisations 9. For Individuals – A Roadmap to Super-Charge Your Career at Work 10. For Organisations – A Roadmap for Increasing the Cultural Diversity of Your Leadership 11. Linking It Together – The Steps We Must All Take

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Book SynopsisA must-read in the wake of COVID-19, this book unpacks the nature of resilient organizations and how they prepare for unpredictable, complex, and profound change.Organizations that do not adapt and evolve die. To date, however, it has not been at all clear how to build a resilient organization. That puts us all in the unenviable position of trying to ready our organizations for an increasingly uncertain future without the proper guidance to do it. This book introduces 14 elements of resilience that consistently emerge in organizations that have thrived amid adversity and volatility. Resilience is not about determination, grit, cybersecurity, or teams of resilient individuals; resilience, it turns out, is often confused with robustness. Readers will discover how resilient organizations build and employ a distinctive combination of crews, capital, culture, and leadershipand, cruciallyhow to adapt these combinations for their own organization.Senior business leaders, consTable of ContentsIntroduction: Fumbling for Resilience 1. An Introduction to Crews 2. The Nature of Crews 3. Entrepreneurs and Intrapreneurs 4. Contrarians and Red Teams 5. The Recurrence of Crews 6. An Introduction to Capital 7. Resource Capital 8. Relationship Capital 9. Information Capital 10. Capital Combined 11. Transition to an Interlude 12. The Cynefin® Sense-Making Framework 13. Antifragile 14. An Introduction to a Culture of Experimentation 15. A Reality-Seeking Culture 16. A Safe-to-Fail Culture of Experimentation 17. A Culture of Dissimilar Individuals 18. An Introduction to Exponential Leadership 19. Situational Leaders 20. Purposeful Leaders 21. Loss-Aware Leaders 22. Empowering Leaders 23. Caring Leaders 24. Conclusion: The Resilient Organization and the Chief Resilience Officer 25. Epilogue: What Is Organizational Resilience?

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Book SynopsisSilence always has something to say it's never neutral and speaks volumes if people are willing to hear. Our response to silence is often to dismiss or end it, to block it out with noise. Instead, silence needs to be taken seriously. This book explores the importance of understanding silence and shows how we can move from merely listening to truly hearing those around us.The interplay of voice and silence in organisational life is not straightforward. We can feel pressured to speak and compelled to keep our silence. Knowing how to read silence, to make sense of its generative and degenerative capacity, is a rarely developed skill among managers and leaders at all levels who have been brought up to see silence as evidence of compliance or a weakness to be addressed. But it is a critical skill for managers and employees alike. Written by two experts in organisational development, this book explores different types of silence and their implications for organisational practice,Table of ContentsPart I. Seven shades of workplace silence 1. An introduction to the seven shades of silence 2. The seven shades of silence in action Part II. Creating and sustaining climates of silence and voice 3. On silence 4. The meaning of silence 5. Silence as ritual 6. Self-silencing 7. Silence at work 8. Silence is a password 9. Lessons for corporate life (on sustaining climates of silence and voice) 10. Silence descends Part III. Thirty-five voices… and beyond 11. Thirty-five voices 12. Some notes on method and practical application Part IV. Dialogue retethered 13. Putting dialogue to work

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Book SynopsisBusiness success depends on the ability to build trust. Trusted brands succeed and sustain. Trusted leaders inspire followers, grow companies, revenues and futures. But sadly, deceit has infected business and become widespread. Far too many leaders now use their own alternative facts, to mislead and misinform their customers, colleagues and communities. The skilfulness and ease with which some leaders now lie has become a Lie-Ability. And when customers stop trusting the products, services or the stories a leader tells, then the business suffers. If business leaders donât lead a truth renaissance, we are all lost. People no longer trust politicians or the media. And many of the institutions and professions we used to turn to have also lost trust. The only people that can really save us now are business leaders. We need to become truth advocates and activists. We must re-establish a new norm where we tell the truth to ourselves, to our employees, to our shareholders, to our cuTable of ContentsPart I: The 7 Deadly Lies 1. Free Markets Work 2. Our Primary Responsibility is to Shareholders 3. We Can’t Escape Quarterly Performance 4. Growth Means Financial Growth Only 5. It’s Not Our Job to Solve Society’s Problems 6. We Must Kill the Competition 7. Only Charismatic Experts Reach the Top Part II: The 7 Dark Arts of Deception 8. The First Dark Art of Deception – Distract 9. The Second Dark Art of Deception – Distort 10. The Third Dark Art of Deception – Disrupt 11. The Fourth Dark Art of Deception – Discredit 12. The Fifth Dark Art of Deception – Displace 13. The Sixth Dark Art of Deception – Doubt 14. The Seventh Dark Art of Deception – Discard Part III: Understanding the Nature of Truth 15. The Three Types of Truth 16. Truth and Development 17. Truth and Values 18. Truth and Beliefs 19. Truth and Identity Part IV: Reclaim the Truth 20. Three Steps to Truth

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Book SynopsisCorporate governance developed to maintain the accountability, stability, and performance of corporations. It has evolved to concern not just the financial health of the company, but its social and environmental impact. There is considerable international institutional diversity in corporate governance. The role and significance of market institutions varies among different governance systems.This work provides a concise insight into the defining impulses of late twentieth- and early twenty-first-century corporate governance evolving through a series of competing epoch-making paradigmatic contests. The present paradigm highlights a shift towards corporate sustainability involving the corporate delivery of long-term value in financial, social, environmental, and ethical terms. In analysing the purpose of the company and the definition of value creation, the hegemony of agency theory and shareholder primacy is challenged. More expansive theoretical explanations are considered wTrade Review"This work is a refreshing and concise account of the development of corporate governance. It offers a fascinating and coherent explanation of the complexities of governance, and a robust critique of dominant ideologies. The book highlights the imperative of the transformation from maximising shareholder value to sustainable value creation." Wafa Khlif, University of Toulouse Business School, FranceTable of Contents1. Introduction to Corporate Governance 2. International Diversity of Modes of Corporate Governance 3. Convergence and Divergence of International Corporate Governance Institutions 4. Shareholder Primacy: The End of a Hegemony? 5. The Social Licence to Operate: Redefining Purpose and Fiduciary Duty 6. Contemporary Challenges for Corporate Governance: Technological Transformation and Climate Change

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Book SynopsisA Leadership Playbook for Addressing Rapid Change in Education provides educational leaders with a simple, step-by-step approach for addressing rapid change. Drawing on the model of appreciative inquiry, this book provides detailed examples of educational problems and provides the who, what, where, when, why, and how to achieve change. Author Teresa L. San Martín emphasizes the traits of outstanding and exceptional leaders: trust; collaborative efforts; communicating with empathy and care. Detailed play-by-play examples are provided that show how school administrators are able to solve relevant problems of practice such as how to create productive and focused high school teacher teams, how educational leaders can increase teacher retention, and how district administrators can provide innovative and meaningful staff development opportunities. This timely bookwhich supports educators as they continue to grapple with the effects of the pandemicprovides real solutions, equippinTable of ContentsPreface Acknowledgements PART I Chapter 1: What is Appreciative Inquiry (AI)? Chapter 2: Why Choose AI as the Change Model for Decision-making? Chapter 3: How to Facilitate Change using the AI 4-D Cycle Chapter 4: Preparing for Gameday PART II Chapter 5: Playbook for Scenario 1—Increasing Teacher Retention Chapter 6: Playbook for Scenario 2—Building a Strong Leadership Team Chapter 7: Playbook for Scenario 3—Developing a Model Teacher Team Chapter 8: Playbook for Scenario 4—District-wide Meaningful Professional Development Chapter 9: Creating Your Own AI 4-D Cycle Playbook Epilogue Index

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Book SynopsisCOVID-19 accelerated healthcare's transition towards digital technology since it helped expand the capacity of healthcare organizations (HCOs) through extended patient access and isolation. In addition to HCOs, this transition was adopted by other participants in the healthcare ecosystem, such as independent digital health platform (DHP) vendors, self-insured employers, drug chains/pharmacy benefit managers, and insurance companies. It was not long before independent DHPs, payers, and self-insured employers realized the value of digital technology, so they increased their commitment towards this transition.The goal of this book is to help HCOs understand, prepare, implement, and leverage digital transformation. The book opines that, to be successful, digital transformation must be led and supported by senior management. Equally important is the cultural transformation of HCOs towards successful change management, which requires an evolutionary approach to continuous process iTable of Contents1. Introduction, SECTION I – Digital Health Platforms (DHPs), 2. Primer: Digital Platforms, 3. Introduction to Digital Health Platforms (DHPs), 4. Digital Healthcare Platform Configurations, 5. Digital Health Platform Strategies, 6. DHP Types and Examples, SECTION II – IT Systems, 7. Managing HCO-IT Systems, 8. Usability of Healthcare Information Systems, 9. Big Data, AI, and Interoperability, 10. Security, Privacy and Technical Considerations, SECTION III – Work Transformation, 11. Work Transformation of HCOs, 12. Work Transformation Tools, Techniques, and Methodologies, 13. Design Principles for Digital Transformation, 14. Assessment Framework: Readiness for Digital Transformation

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Book SynopsisEveryone talks innovation and we can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance. How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization''s DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Through timely essays from leading experts, the first edition showcased the widely adopted healthcare innovation model from HIMSS and how providers could leverage to increase their velocity of digital transformation. Regardless of its promise, innovation has been slow in healthcare. The second edition takes the critical lessons learned from the first edition, expands and refreshes the content as a result of changes in the industry and the world. For example, the pandemic really shifted things. Now providers are more readTable of ContentsForeword Introduction Chapter 1: Innovation Model Chapter 2: Blend Cultures Chapter 3: Use People with IT Chapter 4: Create Roadmaps Chapter 5: Collaborator and Liaison Chapter 6: Communicate and Eliminate Barriers Chapter 7: Stress Simplicity Chapter 8: Recognize and Reward Chapter 9: Co-Create Solutions Chapter 10: Conclusion

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Book SynopsisThis essential new book is a practical how-to guide to enhancing the quality of relationships between leaders and individuals in organisations the proven key to maximising performance, building resilience, and retaining talent.Integral vision, seen through each of the four quadrants described in this book, gives access to a range of perspectives, irreducible to one another but each significant in adding a kaleidoscope of understanding to a topic or body of knowledge. The author draws on recent research which focuses on Integral theory and emphasises the benefits to an organisation, including cultivating, at several levels, leaders and teams through coaching, improving the quality of meetings, introducing an understanding of emotional intelligence, and more recently, addressing adult stages of development. The book also demonstrates how the Integral quadrants can bring clarity to interpersonal and cross-sector communication, especially in diagnosing, planning, and implementinTrade Review"Your book is a masterpiece. I feel I have been the guest of honour at a glorious feast: of knowledge and understanding; of interweaving and parsing; of outrageous complexity and internal, dependable, grand and glorious simplicity; and of love and deep regard for the original masterpiece that is the human being. You have done humanity justice. I thank you for your book’s richness, its challenge, its kindness, its depth, its care and coherence in our careless and chaotic world. Please know most of all that your book is a treasure, one I am honoured to have read and to have forever."Nancy Kline, author of Time to Think: Listening to ignite the human mind (1999), developer of the Thinking Environment®, and founder of Time to Think Inc."Dancing Through the Storm is an authoritative new approach to leadership. It addresses how leaders can succeed in business through building relationships and creating a culture of psychological safety in a very competitive world. The author’s approach is underpinned by Ken Wilber’s Integral model and Nancy Kline’s Thinking Environment, greatly enhanced by the considerable expertise and experience she brings to leadership, diversity and inclusion from her practice. This work truly presents, as the title promises, 'an Integral approach to transformative leadership'. Dorrian advances the compelling case that leaders need to be coaches rather than constantly in command and control. Innovative and practical, her stories, case studies and examples, while from South Africa, highlight the need for global leaders to address the challenges of complexity, diversity and culture at every turn. With Wilber’s model as the framework, she guides leaders through their most difficult task: not just running a business, but leading people. Her insights into Nancy Kline’s Thinking Environment underlines not only the vital role of building relationships, if leaders are to be successful, but the ability to foster a listening culture. The book delves deeply into resolving conflict, as well as examining leader identity construction, the brain’s addiction to prediction, and the critical importance of building trust in an organisation. A thoroughly stimulating and original contribution to leadership studies."Sunny Stout-Rostron, Stellenbosch Business School, University of Stellenbosch, Cape Town, South Africa; Founding President of Coaches and Mentors of South Africa (COMENSA)."Ken Wilber, developer of the Integral theoretical framework for growth and development, is the author of over 20 books. Yet anybody looking for an integrated developmental methodology in Wilber’s work will not find one – his view is "work it out for yourself". As a result, many practitioners have had to develop tools to make it practically possible for individuals to use Wilber’s Integral theory to improve their lives. Dorrian has worked hard at this; in this book she shows via case studies how to use the Integral AQAL model within a coaching context, what types of question can be used to cover all four quadrants, how that enables the client to make sense of their own experience, and how to work with Wilber’s different lines of development. Staying true to Wilber’s message that any theory is not 'the truth' but 'a truth', including his own, Dorrian then shows in a very practical way how Nancy Kline’s Thinking Environment and the Enneagram can easily be integrated into Wilber’s model. As a result, coaches interested in Wilber’s work will find this book a very welcome addition to their library. It is written in a very clear, logical, and practical way. I admire her ability to take a complex theory and make it very simple and practical."Lloyd Chapman, author of Integrated Experiential Coaching: Becoming an executive coach (2010) and The Evidence-Based Practitioner Coach: Understanding the Integrated Experiential Learning Process (2023)"It has been my privilege to know Dorrian as a friend and colleague for two decades. Most importantly, she is one of the most ethical, honest and direct people I have ever known; I am very envious of her students. Despite her academic background (two Doctorates), she is a very pragmatic practitioner who uses her knowledge to teach and to coach in an everyday sort of way. This book is a distillation of her knowledge and utilisation of the Integral model, and makes a valuable contribution to the fields of coaching and leadership. In it, readers will find relevant case studies that bring the models to life in ways the reader will be able to use immediately in their own contexts."Peter McNab, author of Towards an Integral Vision: Using NLP and Ken Wilber's AQAL model to enhance communication (2005). "The challenges facing leaders have arguably never been greater than they are today. And transformative leadership – the kind of leadership that transforms individuals, teams and societies – is essential to navigating these challenges. But how do we – as leaders, psychologists, human resources practitioners and coaches – develop the approaches and skills to support and become transformative leaders? Dorrian Aiken’s book is a timely and inspiring answer to this question, in which she shares her deep insights into leadership and organisational behaviour. Many business books stop there, which leaves the reader feeling half-inspired and half-intimidated, and wondering how on earth to apply the lessons in real life. The beauty of this work is that Aiken also offers clear, evidence-based theories that give us a practical framework for interpreting her insights and applying them to our own situations. She draws on influential approaches like the Thinking Environment, psychological safety and Integral coaching, applies them to actual cases, and pulls it all together in this step-by-step guide to developing transformative leadership capacity. While all leaders and coaches will benefit from it, I think the book will strike a special chord with the leaders of diverse teams. Want practical tips on how to build employee engagement or run more inclusive meetings? Read this book! Want to become a better coach or a better leader? Read this book!"Shelagh Goodwin, Industrial and Organisation Psychologist; GM: Human Resources, Media24"This book equips coaches to embed their practice in the organisations and other complex systems in which their clients operate. This is one of the most accessible distillations of Integral coaching and the Thinking Environment which I have read. The book provides an excellent synthesis of cutting-edge theories, and is essential reading for coaches seeking to work systemically. Fascinating case studies are woven throughout the book, with reflective commentary that gives immediate insight into guidelines for practice. This book has the potential to substantially evolve the practice of coaching."Roger Maitland, Director: LifeLab; adjunct faculty member, Stellenbosch Business School, University of Stellenbosch, Cape Town"This book is as much a gift to the coach as to those being coached. Dorrian started working with us when we were beginning a company restructure, with a vision of creating a more empowered organisation and giving leaders more autonomy. Her style of starting with the leadership group and coaching them using the Integral quadrants proved invaluable. I have seen the power of this method on the leadership team and the company as a whole. I see huge growth in individual leaders who I now lean on for advice and perspective. While seemingly complicated, I never appreciated the full method until reading the book, as it was handled with understanding of what we needed at each stage, and at a pace where we could implement change rather than just understanding theory. It is quite amusing to reflect on the process this far, and see how a strong coach gently nudges you through the complexity of change. As I learn more, I see clarity in the direction and methods used which helps me manage the change still required. Enjoy the journey."Diane Wilson, Joint CEO, VMLY&R South Africa"In my experience running several businesses I have seen a pattern of conflict emerge between those leaders committed to the old 'command and control' model and the younger generation who actively resist attempts to override their freedom and agency. This represents a challenge to managers that demands an entirely new skillset. Dorrian Aiken has provided a thorough and thoughtful blueprint for how modern leaders can not only face this challenge, but turn it to their advantage. Standing on the shoulders of thinkers like Wilber and Kline, she has pulled together an entire operating system for how to build thriving, happy, and fulfilling workplaces. Step-by-step, she walks the reader through an Integrally-informed approach, explaining in clear and straightforward terms why the methods make sense and how to apply them. In the work Dorrian has done with our own organisation I have seen tangible changes in how people work together and how their leadership maturity has evolved. This book makes it possible for leaders everywhere to absorb this approach and start manifesting real change to their culture and employee satisfaction. If you have yearned to see people loving their work, learning, growing and collaborating, this book is the first step toward opening up new potential in your business. We will be using these tools again and again in the future of our business. If you read one book on leadership this year make it this one. You – and your team – will not emerge from it without visible improvement."Jarred Cinman, Joint CEO, VMLY&R South Africa"With this book, the author graciously shares her profound knowledge and experience as coach, specialising in Integral theory and the creation of a Thinking Environment. By sharing her wealth of experience in coaching through the lenses of an experiential learner and master-reflector, she takes the reader on a journey of possibility, reminding us how key relationships are to navigate complex situations with resilience. To my mind, how to cultivate inclusivity is the single most important quest of our time. The work-based focus is meaningful for both professional coaches and leaders of organisations and teams. It might not rain today, but I feel like a tango after reading this book. Thanks, Dr Dorrian Aiken!"Salome van Coller-Peter, Associate Professor: Leadership Coaching, Stellenbosch Business School, University of StellenboschTable of ContentsList of Illustrations About the Author Foreword Preface Acknowledgements Introduction 1. Mastering the dance: first steps 2. Sweet spots and blind spots 3. A four-quadrant coaching conversation 4. True – but partial: "I am right, and I can prove it" 5. Leading the dance of inclusivity 6. Leading a listening culture 7. The Enneagram: self-awareness and relationship management 8. Onwards and upwards: leadership and stages of adult development 9. Revisiting "both-and": working with polarities 10. In Conclusion Bibliography Index

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Book SynopsisCreating value is the foundation of all business. It's what sets you apart from your competition, secures long-term customers, and brings distinct meaning to your brand and your stakeholders. Without creating value for your business, your unique offering will be seen as just another commodity in the eyes of your target market. Creating value is in every business leader's vocabulary and uppermost in their overall strategy. In fact, creating value is the purpose of a company according to the Business Roundtable and the World Economic Forum. That is another key reason why more people want to understand and utilise value creation for their benefit and the good of their stakeholders.Many companies and leaders seek to create value but do not know how to. As a result, they create and destroy value unconsciously. This book shows you how to create value consciously. To create long-term value, organizations need to put in place the mindset, capabilities, and relationships that enable tTrade Review"Gautam Mahajan has filled a gaping void in the literature on Creating Value. Not just a tour de horizon of where the field is today, it is a lovingly-crafted resource that can be used as a field book for academics, business professionals and consultants, as well as a spur to leaders whomever and wherever they are to espouse a value-centric approach. Gautam's key tenet - that the art of leading is actually the practice of creating value consciously is an important takeaway for me personally. His book is a non-disguised plea for more conscious business and more conscious leadership - in other words, a message for our times." Prof. Alon Rozen, Dean, CEO and Professor of Innovation, École des Ponts Business School (Paris, France)"Gautam Mahajan has displayed by this book why he is considered the leading thinker in the creating value thought process. He has written a comprehensive treatise on value creation, showing its width and depth, its usefulness to people and businesses. The work helps leaders and executives become great value creators and more successful."Professor Hermann Simon, Founder & Honorary Chairman of Simon-Kucher and Partners"Creating Value for Leaders" is an inspiring book and Mr. Mahajan shares all his experience in addressing holistically the complex world of Value Value Creation has been a hot topic for many years… yet there has been only terse discussion on how to create it. This book by Gautam Mahajan is an exception where he discussed not only the process of value creation in details and for which all stakeholders it should be created and how. This must-read book deep dives in to the nuances of creating value and infuses this thought in to every stakeholder’s mind not only for their business but also in their life. There is no doubt that this book will change the thinking of every relevant stakeholder in their idea of purpose in both business and life."Dr. V Kumar, Salvatore Zizza Professor of Marketing, Tobin College of Business, St. John’s University, NY"Value is one of the most relevant topics for all organizations. Gautam is one of the world's leading experts on the subject, approaching it in a clear and effective way, extremely connected with the demands of companies, professionals and institutions in their most diverse variations. Creating value, sharing value, delivering elements of value to customers and society are fundamental parts of the success of organizations and their respective managers. Gautam's books always bring a relevant perspective on the topic helping professionals in several countries.This new book "Creating Value for Leaders: Balancing the Interest of Customers, Employees, Investors and the Marketplace" brings an expanded view of previous books, within a broad market context and its nuances, like conflicts of interest, creating shared value to society, and how to avoid destroying value. Definitely, an essential reading for executives, professionals, and students. There is a space in my personal library for this new book. Enjoy the reading."Victor Venancio, Head of Digital Transformation LatAm at ihm Stefanini Group"Management. A must-read to understand how to build meaningful and long-lasting business relationships and success."Paolo De Angeli, CPP, Head of Customer Experience and Customer Value Management, Borealis AG"This is a "to-go book" for value creation. Mahajan took the concept of value creation from A to Z, from customer side to supplier side to employee side. In addition, the impact of technology in this process is examined. I strongly suggest this book to all practitioners, students and faculty members."Dr. Cihan Cobanoglu, CHTP McKibbon Endowed Chair Professor, and Dean, School of Hospitality and Tourism Management, Muma College of Business | University of South Florida"My career has been driven by the mantra, "value is defined by the receiver more than he giver" as our work seeks to create value for all stakeholders Gautam’s work captures and extends these ideas in comprehensive, innovative, and relevant ways. The value of this book will be high because users of the ideas will have impact."Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan, Partner, The RBL Group"In this book Gautam Mahajan demonstrates his passion for value and the creation of value in business and in society. He shows that value creation is a complex and multi-faceted process, where many stakeholders and their value-related behaviors are interconnected. For example, value created for employees will transform to value for the business and for its shareholders, and also have the potential to be valuable for society at large."Chrisian Grönroos, Professor, Hanken School of Economics"Anyone can argue that creating value is the key to success. In fact, there are various methodologies that claim to be able to create value. However, in order to take advantage of these methodologies, one must have the right mindset. You will learn the right mindset for value creation by reading this book."Youji Kohda, Professor and Executive Dean of Graduate School of Advanced Science and Technology, Director of Tokyo Satellite, Vice President of Japan Advanced Institute of Science and Technology"Pandemic made us realize the importance of well-being for us. The book gives us various hints to enhance the value and well-being of us and our society."Dr. Mari Iizuka, Director, Doshisha University Well-being Research Centre, Professor, Doshisha Business School "For those who are struggling to understand value creation in the marketplace from multiple perspectives, Gautam Mahajan has the answer. His book, integrating rare insights on how to balance CEO (Customer, Employee, and Owner/Investor) interests, is a must read for integrating the importance of ideas and strategies for value creation, with the culture and mindset changes need to engage customers, while enhancing resource fluidity from – and value appropriation for – owners and investors."Rajendra Srivastava. Novartis Professor of Marketing Strategy and Innovation, Executive Director: Centre for Business Innovation (CBI), Executive Fellows Program in Management (EFPM), Indian School of Business"Be prepared for a wild excursion that will change your approach to leading your teams, winning and building customer loyalty, engaging your staff and ecosystem, and increasing your own skills and passion. Gautam Mahajan has built on this considerable range of writings and consulting work this this opus devoted to defining, creating, and delivering Value in its many forms. You might nod knowingly at some of his stories but return to them later for deeper meaning; you will find new material to challenge your thinking and broaden your horizons."Bill Price, President, Driva Solutions. Former Global VP for Customer Service, AmazonTable of Contents Chapter 1: Value Chapter 2: Value Creation Education Chapter 3: Customer Value Chapter 4: Customer Value Starvation Chapter 5: Employee Value Chapter 6: Businesses and Institutions Chapter 7: Profits and Value Chapter 8: Value Destruction Chapter 9: Leaders, Executives and Value Creation Chapter 10: Transformation and Value Creation Chapter 11: Purpose and Value Creation Chapter 12: Sustainability and Value Creation Chapter 13: Disruption and Creating Value Chapter 14: Marketing and Value Creation Chapter 15: Value Creation and Technology Chapter 16: Value Creation in Manufacturing Chapter 17: Value and Values Chapter 18: Value Waiting to Happen and Innovation

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Book SynopsisThis book brings to life the remarkable stories of five exceptional international development leaders and influencers: Ngozi Okonjo-Iweala, Domingo Cavallo, Ela Bhatt, Dzingai Mutumbuka, and Adolfo Figueroa. Together, their experiences and accomplishments challenge us to rethink conventional notions of leadership and international development and to reflect on how others from Africa, Asia, and Latin America will change the world in the years ahead. Drawing on the author's decades-long relationships with each of the five, the book tells how they overcame incredible barriers and dreadful odds to rise from ordinary and challenged backgrounds to achieve extraordinary impact in important roles, both in their countries and globally. With original firsthand insights, the book explores the character-revealing decisions they made, confronting moral dilemmas between protecting their country, their career, their values, and even their lives when threatened by corrupt antagonists. The boTrade Review"This is a book about five people who have made the world a better place, written by someone who knows both the world and the people he is writing about. The book documents how—by imagining the impossible and inspiring others around them—seemingly ordinary people can do extraordinary things. Today, more than ever, the world needs more leaders like Adolfo Figueroa, Ela Bhatt, Domingo Cavallo, Dzingai Mutumbuka, and Ngozi Okonjo-Iweala, and more writers like David de Ferranti to inspire thousands with their stories."Indermit Gill, Chief Economist and Senior Vice President for Development Economics of the World Bank Group. Formerly at the Brookings Institution, Duke University, Georgetown University and the University of Chicago."There are thousands of books recommending development policies, but few on the policymakers implementing them. De Ferranti has written a wonderful book one about five of them: people with vision and ambition, facing a complex political environment, taking risks, committing mistakes but, in the end, making a positive difference."Santiago Levy, Brookings Institution. Former Chief Economist and Vice President for Sectors and Knowledge at the Inter-American Development Bank. Former Deputy Minister at the Ministry of Finance and Public Credit of Mexico. Former tenured Associate Professor of Economics at Boston University"It is hard enough to convey the essence of one person’s character but David de Ferranti manages to achieve this for five remarkable people. Their lives, the achievements and the disappointments, hold valuable lessons for anyone interested in understanding what constitutes leadership in challenging times." Masood Ahmed, President of the Center for Global Development. Formerly a Director at the International Monetary Fund. Former Director General, Policy and International at the UK government's Department for International Development (DFID)"Combining page-turner verve with painstaking research, this engrossing exploration of the true stories of five remarkable individuals will captivate anyone, whether they know a lot or nothing about its subject matter -- global development and the ways that Africa, Asia, and Latin America will change the world in the decades ahead. The wake-up call in its messages will keep you riveted." Jean-Michel Severino, Former CEO of AFD, France's government agency for international development. Former senior official of the World Bank. Currently CEO of Investisseurs et Partenaires (I&P), Member of the National Academy of Technologies of France (Académie des Technologies), and Senior Fellow at FERDI (Foundation for Studies and Research on International Development)"De Ferranti, after decades with a front row seat or in the driver’s seat in the field of international development, illustrates through the lives of five remarkable individuals one of the key drivers of change: learn as much as possible, go home, and do everything that is possible."Jorge Quiroga, Former President of Bolivia. Previously, acted as Vice-President and Finance Minister of Bolivia. Former Vice-President of The Club de Madrid."Individuals make a difference and can help improve the wellbeing of whole communities. This is the central message of this book. With eloquence and empathy, David de Ferranti describes the lives of five extraordinary characters who changed international development for the better. A must-read that is also fun to read."Julio Frenk, President of the University of Miami. Professor of public health science at the university's Leonard M. Miller School of Medicine, professor of health sector management at the university's Herbert Business School, and professor of sociology at its College of Arts of Sciences. Former Dean of the Harvard T.H. Chan School of Public Health at Harvard University. Former Secretary of Health in Mexico, the federal government cabinet post overseeing the country's health system and policies. "David de Ferranti makes international development come alive through the captivating stories of five extraordinary global leaders, their personal journeys, struggles and victories intertwined with global and regional development. This book captures what it means to be an agent of locally driven democratic change. The author sums up the features of strong leadership, including wisdom, integrity and courage. I would recommend this book to any student of the politics, political economy and political science of international development."Mariam Claeson, Senior Advisor, Global Public Health, Karolinska Institute. Former Director of the Global Financing Facility for Women and Children, The World Bank."This well-researched book will be a fascinating read for experts in the field as well as those who are relatively new to the international development challenges of African, Asian, and Latin American countries. The author, himself a recognized authority with inside knowledge, discusses difficult economic and sociopolitical issues in an engaging and readable way through his retelling of the lives of five remarkable individuals whom he has known well for decades."Emmanuel Jimenez, Director-General of Independent Evaluation at the Asian Development Bank. Former Executive Director and Chief Executive Officer of the International Initiative for Impact Evaluation. Former World Bank official. Managing Editor of The Journal of Development Effectiveness. Former faculty member of Economic Department of Western University in London, Canada"In a book that profiles five remarkable leaders who have improved the lives and livelihoods of millions of people, David De Ferranti offers the gift of inspiration. The stories of these individuals sheds light on how each of us can rise to the challenges that confront us."Ruth Levine, Vice President of Just Societies and Chief Learning Officer at the David and Lucile Packard Foundation. Formerly held senior roles within IDInsight, The Hewlett Foundation, USAID, and The Center for Global Development"Congratulations to the author of this book for offering an unusual and captivating set of stories about five remarkable individuals. Based on the author’s profound insider knowledge of their lives and minds, these accounts give fascinating views on their personal as well as professional features. This makes for a truly inspiring reading experience for anyone interested in human nature, including for the non-specialist of international development."Olivier Lafourcade, Chairman of the Board of Investisseurs et Partenaires (I&P) and a former Director at the World Bank."This book on the trajectory of five remarkable leaders from Africa, Asia and Latin America is a wonderful and inspirational book to read. These five leaders were able to make great contributions to development in their countries thanks to their vision, clear priorities and ability to urgently implement audacious reforms and policies. As clearly highlighted by de Ferranti, their strong convictions, sense of opportunity, perseverance and ethical values are indeed a source of inspiration for future leaders worldwide.”Enrique Garcia, Former President of CAF Development Bank of Latin America, former Minister of Planning and Coordination and Head of the Economic and Social Cabinet of Bolivia, former Treasurer of the Inter-American Development Bank (IDB)Table of ContentsIntroduction 1. Ngozi Okonjo-Iweala: Making the Impossible Possible 2. Domingo Cavallo: Stepping Up When Others Are Stepping Back 3. Ela Bhatt: Making the Invisible Visible 4. Dzingai Mutumbuka: Taking Action When Others Are Taking Cover 5. Adolfo Figueroa: Making the Implausible Plausible 6. From Five Stories, One Story Afterword

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Book SynopsisReaders should go broad and go deep with this book. Readers who do both will find this book a valuable framework for approaching the complexities of leading health care organizations todayit will provide a framework for approaching the work, and that framework is one likely to lead to business success and personal satisfaction. From the Foreword by Thomas H. Lee, MD, Chief Medical Officer, Press Ganey and Senior Physician, Brigham and Women's Hospital The U.S. health care system continues to undergo transformation, with a rate of change that has accelerated in recent years. This rapidly evolving field requires a new level of astute clinical leadership. The bottom line is that physician leadership will be the key ingredient for any dramatic change in our health care system and a fundamental driver of outcomes for patients and communities. Leading Heath Care Transformation prepares physician leaders with the evidence, tools, and ideas to make and leaTable of ContentsChapter 1: The Health Care Landscape Chapter 2: Effectively Implementing Quality and Safety Improvement Chapter 3: Building a Culture of Safety Chapter 4: Principles and Practices of High Reliability Organizations Chapter 5: Key Quality and Safety Measures Chapter 6: Using Data for Feedback and Improvement Chapter 7: Physician Champions Chapter 8: Leading Effective Teams: For Clinical Care and for Performance Improvement Chapter 9: Spreading and Sustaining Improvement Chapter 10: Engaging Patients and Families in Safety and Quality Chapter 11: Health Equity and Addressing Disparities Chapter 12: Addressing Variation in Utilization Chapter 13: Improving Care Coordination and Reducing Readmissions Chapter 14: Population and Community Health Chapter 15: New Payment Models: Value-Based Purchasing Chapter 16: The Clinical Leader Role in Emerging Models of Care, Disruption and Innovation

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Book SynopsisCorruption often flourishes in times of uncertainty and crisis. When institutions and oversight are weak, and public trust low, corruption can thrive and undermine how societies respond to the crisis. Covid-19 brought this issue into sharp focus, and this book uncovers some of the problems experienced across the globe and, crucially, explains how organizations and countries can strengthen their anti-corruption systems to prevent problems in the future.The book has been created by the members of the United Nations Principles for Responsible Management Education group on anti-corruption and brings together top international experts to consolidate the lessons from the Covid-19 crisis in order to improve transparency, integrity, trust, and governance in the future. Cybersecurity and cybercrime related to the pandemic are a particular focus. These factors are essential to social and economic order. Practice-oriented, each chapter offers examples of methods, approaches, tool

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Book SynopsisThis book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patient communications, and the patient experience. When clinical and nonclinical staff collaborate effectively, healthcare teams can improve patient outcomes, prevent medical errors, improve efficiency, and increase patient satisfaction. Surprisingly, however, healthcare leaders tend to prioritize specific metrics to improve hospital performance and patient satisfaction even though patient experience and provider-patient communications are intertwined. Determining the most effective strategy for achieving higher levels of service quality and patient satisfaction can prove elusive for providers. Consider the evidence: a survey in 2012 of more than 17,000 healthcare leaders in North America, for example, found that leadersâ perceptions did not always match the data, and many hospital leaders overestimated the performan

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Book SynopsisThis book extends strategic diversity work beyond internal organization efforts toward social engagement and accountability and supports organizations to ground social impact across both business and employee interests, the first of which is ethics, covered in the initial chapter. Organizations around the world are committed to increasing the racial diversity of their employees. Simultaneously, there is also greater interest in creating more welcoming and psychologically safe environments for people of color within organizations.As the workforce demographics shift because of these initiatives, the interests and needs of the employee population have also shifted. This shift presents a challenge for organizations to move beyond symbolic diversity, equity, and inclusion (DE&I) work, of which increasing racial representation is chief, to helping organizations understand how to determine which issues to support of concern, value, and importance to their employees and society.<

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Book SynopsisUnderstanding the power of subliminal influence makes or breaks leaders. What is it that subliminally motivates people to give their best, not just what's in their job description? How do you build an outstanding team? (Spoiler: it's not just by putting the best people in a team.) The answer lies in the power of subliminal influence. This book explains in a clear and accessible way this important, yet little known and understood, area of psychology and leadership.As Emotional Intelligence helped managers and leaders to understand the importance of empathy in the workplace, Subliminal Leadership takes us to the next level by explaining how influence through non-verbal communication mostly happens below the threshold of our conscious awareness: subliminal forms of body language and communication which influence other people''s attitudes, thinking and behavior and which may boost, or undermine a leader''s authority, the performance of teams or the quality of key customerTable of ContentsAbout the AuthorAcknowledgmentsIntroduction1 Leadership in contextLeadership in organizationsDay-to-day leadership2 Leadership as social influenceInfluence, leadership, and evolutionary biology Making sense of the worldTouchSightHearingSmellTasteInteroceptionProprioception3 Brain, mind, and bodyThe mind–brain connectionThe mind–body connectionLatent talent4 The underworld of the subliminalCharacter assassinationsSmelling memoriesFright or flight5 Influence, emotions, and self-leadershipHomo sapiens vs. Homo corporaticusAmygdala hijack and the fear of flying computersFear, risk-taking, and innovationBuckle up and enjoy the rideEmotional framing 6 We communicate more than we think Every body communicatesNo glossing over glossophobia The power of gaze7 Empathy revisitedThe busy sidewalk challengeRandom acts of influenceReading the room 8 Everyone is an influencer Botox and the power of embodied emotions Dressing the partTouching experiences A face for radio Beauty: More than just in the eyes of the beholder9 Emotional contagion The 1962 Tanzania laughing epidemic First olfactory impressions countA good nose for bad health The persistent smell of aggressionWill you join us for our smellwalk?10 The power of humor, trust, and charismaHumor, a universal language Funny speeches and other ordealsTrust – the social superglue Trust me, I’m smiling Charisma: A gift from the gods? Making it stick: The secrets of powerful speech 11 Leading with guts Credit to the roomers Gut health and gut decisionsThe power of kraut-based computing12 The intuitive leaderAll quiet in Anacostia Making intuitive decisions workSteve Jobs and the dork problem Intuitive farming 13 Connecting brains Spooky action at a close distance The leader as entrainer Brain synchronization and team performance 14 Toxic leadership: An organizational spectrum disease The productive narcissist What makes a psychopath? The oxymoronic successful psychopath Welcome to our Jurassic organization Is the world in need of toxic leaders? Nutric leadership: An antidote Ethics in action Commitment Kindness and modesty Honesty and candor A positive mindset Strength and decisiveness Health and energy Vision and empathy 15 Epilogue Index

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Book SynopsisBeing cooperative, empathetic, and accommodating are great qualities for teachers but can also lead to higher rates of frustration and eventually burnout. In this empowering new book from Brad Johnson and Jeremy Johnson, find out how becoming more assertive can help highly agreeable teachers thrive. First, take personality quizzes to find out how agreeable or assertive you are! Then the authors delve into why that matters. You'll find out how assertiveness differs from aggression and passivity and why it is a valuable tool for teachers, so you can stand up for your own needs and rights while respecting the needs and rights of others. Chapters cover establishing healthy boundaries, learning when to say no, dealing with conflicts, becoming more self-aware, leveraging your strengths, finding your voice, and more! Each chapter is filled with practical strategies and examples and ends with a toolbox feature to help you build your skills. As you learn to become more assertivTrade Review"This book is an absolute game changer for teachers. Harnessing the power of self-reflection provides teachers with a roadmap to foster an environment where students thrive. Johnson and Johnson's expert guidance empowers educators to confidently navigate the challenges of the modern teacher, making this a must-read for anyone looking to enhance their teaching skills and make a lasting impact on students' lives."—Jennifer Black, Elementary School Principal, Nevada"For teachers who want to enhance their careers, Becoming a More Assertive Teacher is a highly beneficial resource. This book offers practical guidance, tactics, and perspectives that can assist teachers in setting limits, optimizing their abilities, and increasing their influence. I strongly suggest this book to all teachers, regardless of their professional advancement."—Donna Wright, Bach.Ed, Grad.Dip Student Welfare, M. Ed, Llb,Grad.DipPLT, DFIFIP, Australian Principal of the Year 2020 "Dr. Brad Johnson and Jeremy Johnson guide teachers on a journey of how to be more assertive teachers through the power of speaking and listening. As with all great journeys, this book motivates teachers to focus on their strengths, voice, and purpose. Most importantly, it inspires teachers to believe in who they are and what they do, so they can create the most positive and successful learning spaces for students."—Colleen Duggan, Assistant Superintendent for Curriculum & Instruction, NY"Culture starts with communication. Communication builds trust. Conflict in a district with a healthy culture of respect is not only natural, but essential for growth. So how do teachers do that? This book is THAT communication toolkit! It supports our collective mission as educators and the challenges we face daily in our respective roles. Becoming a More Assertive Teacher is all about leaning into tough conversations, who we are, how we do it, and how we can be better. This book is a true blend of insights, stories, and actionable strategies. In an era where communication is central to fostering harmonious relationships with students, players, parents, administration, and colleagues, Johnson and Johnson masterfully present a roadmap that any professional, regardless of their vocation, can benefit from. Confidence in your capabilities to be assertive with your gifts is one short read away. If you are a teacher, you are a leader. Lead Strong! As a superintendent, this book will be in my teachers' hands because I believe in empowering them to live and lead their best life."—Jeni Neatherlin, Superintendent, Granger ISD “In a time when educators and the education profession is in crisis and in some cases under attack, it is imperative that educators engage in reflection and self-talk to assist them in finding the strength to help their students, help each other, and above all, help themselves excel in providing an exceptional education for our students. In Johnson and Johnson's Becoming a More Assertive Teacher, educators receive valuable insight on how to identify their internal response to situations and how to analyze and coach themselves to become firm in their actions with more evident self-confidence.”—Dr. Marta Carmona. Educator with an over 30-year career serving in varying roles as a Teacher, Assistant Principal, Principal, Curriculum and Instruction Auditor, Interim Superintendent, and Deputy Superintendent in small rural, mid-size, and large urban school districts in the beautiful city of El Paso, Texas."The willingness to take on our education system and its fundamental players is complex and requires courage to identify truths rarely spoken of publicly. Johnson and Johnson finally say what every teacher and administrator has known for decades. Teachers need the power and willingness to assert control over personal and classroom conditions to provide the world class education they know students need and deserve."—Paul A. Froese, B.Ed, Bsc Eng, ASET, District Rep Alberta Teachers AssociationTable of ContentsIntroduction; Personality Reflection Quizzes; Chapter 1 Understanding the Benefits and Pitfalls of High Agreeableness; Chapter 2: From Passive to Powerful: Unleashing the Potential of Assertive Teaching; Chapter 3: Finding the Strength Within: Empowering Teachers through Self-Awareness and Confidence; Chapter 4: Navigating Conflict with Confidence: Building Relationships and Resolving Issues with Assertiveness; Chapter 5: Sharing Your Voice: The Power of Assertive Communication in Education; Chapter 6: Establishing Boundaries: It’s Okay to Say No!; Chapter 7: Fostering Positively Assertive Relationships with Colleagues and Administrators; Chapter 8: Nurturing Assertiveness and Leveraging Strengths: Strategies for Working with Low Agreeableness Students; Chapter 9: Prioritizing Self Care for Lasting Success; Epilogue: Unleashing Your Greatness to Be Unstoppable

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Book SynopsisDrawing on contributions from nine prominent scholars, the book reflects on global aspects of research in work, employment, leadership, management, and business. It follows current trends in global business research and recommends directions for closing the gaps between theory and practice for the benefit of executives in multinational corporations, academics, and international transients.Work and employment remain important and a core part of life, giving not only a sense of purpose, routine and meaning, but also independence and the ability to connect and contribute to the lives of others and society. Leadership styles and management behaviors in earlier multi-country studies did not demonstrate significant associative patterns regarding interpersonal leadership in different countries, and the use of mainstream single-country leadership meta-categories was invalidated. Thus, future studies of leadership should focus on investigating interpersonal leadership across nationaTable of ContentsPreface Introduction - Half a century of culture, work, employment, and leadership scholarship 1. ISMO and international business: past and future 2. Perspectives on work, employment and management: Asia, comparisons and convergence 3. Bringing context back into international business studies: own research experiences, reflections and suggestions for future research 4. Interpersonal leadership across cultures: a historical exposé and a research agenda 5. From ‘elites’ to ‘everyone': re-framing international mobility scholarship to be all-encompassing 6. From Comparative Management to Supranational Management

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Book SynopsisThere are two pillars of a Lean Management System: Continuous Improvement and Respect for People. Most books about Lean Production have focused overwhelmingly on Continuous Improvement and fail to treat Respect for People as an equal pillar. It is overlooked or understated, resulting not in a Lean house, but in a lean-to structure. It is our responsibility to level out the structure once again.The study of people is messy and exciting. It demands that we explore multiple interdisciplinary studies, including psychology, sociology, philosophy, and even theology. This book runs a parallel course with Lean Production but has a different goal. Instead of production, efficiency, and financial gains, our goal is to understand the reasons why staff come to work in the morning. We can only understand a system when we understand its people. They own the culture.Lean must therefore evolve from a Production System into an Empowerment System.Lean Production will no longer seTable of ContentsPart I. Theory, 1. The Vices of Production & the Virtues of Empowerment, 2. Lessons Learned from Lean Production, Part II. Practice, 3. The Lean Empowerment System, 4. System, 5. People, 6. Process, 7. Technology

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Book SynopsisPhysicians are often asked to lead healthcare teams, departments, divisions, practices, and hospitals. Though many of them are experts in their fields, they are rarely prepared or educated in business management and leadership. Based on the authors' interviews with many physician and non-physician executives and leaders, medical training contributes little to leadership skills. Many physicians leave medical training with a command-and-control leadership style that later has to be unlearned to succeed in a team-based healthcare environment.This book will help physician leaders to shed derailers and authoritarian leadership tendencies picked up in years of medical training. It is intended for (1) physicians who are transitioning to healthcare leadership roles, (2) senior-level physician and non-physician leaders as a coaching model to develop their physician leader direct reports, and (3) administrative leaders who are partnering with physician leaders.Both authors progrTrade Review“Through creative storytelling and practical, humble personal examples, Hanah Polotsky and Lisa Williams did a superb job guiding physicians in translating clinical skills into healthcare leadership mastery.” Scott Smith, MDSVP & Medical Director Value Based Care, Millennium Physician Group“Physician Leader is a must read for any physician jumping into the turbulent waters of healthcare leadership.” Bruce Schroffel, MS, MPHPresident and CEO, University of Colorado Hospitals (retired)“Why wouldn’t physicians translate their exam room skills to lead successfully as physician leaders? Hanah and Lisa demonstrate how to apply scientific thinking and problem-solving to self-development as a physician leader. They skillfully use coaching and story-telling to illustrate how to capitalize on exam room skills to lead daily improvement.” John E. Billi, MDProfessor Emeritus of Internal Medicine and Former Chief Engineer, Michigan Quality System, University of Michigan“The GUIDES Framework for self-development is a brilliant and indispensable tool for sharpening your leadership skills. Whatever stage your transition from physician to physician leader is in - from just starting your first leadership role to many years as an established physician leader - this book's straightforward and concise advice will resonate and educate. I only wish it had been available during my career transitional years.” Harley A. Rotbart, MDProfessor and Vice Chair Emeritus, Department of Pediatrics, University of Colorado School of Medicine“Primarily written for physicians tasked to step into new administrative roles, Hanah and Lisa thoughtfully and eloquently coach them in how to apply familiar exam room problem-solving to leadership and management. Real world experiences, along with sample case studies, infuse new perspectives into previously mundane leadership lessons, combining to create thoughtful - and practical - information for both new and experienced physician leaders.” Justin Chang, MDPresident, CirrusMD Provider NetworkTable of Contents1. Introducing the Iterative Leadership Model, 2. Seven Leadership Attributes for Successful Physician Leaders, 3. Strategic Thinker, 4. Effective Communicator, 5. Coach, 6. Team Builder, 7. Change Manager, 8. Learner-in-Chief, 9. Problem-Solver, 10. Conclusion Appendix 1: GUIDES Development Plan Template, Appendix 2: Personal and Organizational Change Models, Appendix 3: GUIDES A3 Framework for Iterative Problem-Solving Template, Appendix 4: GUIDES Cross-Functional Redesign Model

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Book SynopsisA leader's ability to discover and implement innovations is crucial to adapting to changing technologies and customer preferences, enhancing employee creativity, developing new products, supporting market competitiveness, and sustaining economic growth. Gliddon and Rothwell provide an exciting and comprehensive resource for readers that are currently seeking to build success in organizations with new ideas. Innovation leadership involves synthesizing different leadership styles in organizations to influence employees to produce creative ideas, products, services, and solutions. It is a practice and an approach to organization development and organizational change. Innovation leadership commonly includes four basic stages, which are: (a) support for idea generation, (b) identifying innovations, (c) evaluating innovations, and (d) implementation. There are two types of innovations, including: (a) exploratory innovation, which involves generating brand new ideas, and (b) value-added inTable of ContentsDedication and Acknowledgements; Foreword; Part 1: Innovation Leadership Theory; Chapter 1: Defining and Practicing Innovation Leadership using the CREATE Model – David G. Gliddon; Chapter 2: The Competencies of Innovation Leaders - Dena Lang, Meg Handley, & Kathryn Jablokow; Chapter 3: Innovation Leaders and Followership - Patricia Macko & Wesley E. Donohue; Chapter 4: Synergies in Innovation Network Teams - Frank Theodore Koe; Chapter 5: Building a Culture of Continuous Innovation - Jong Gyu Park & Wesley E. Donahue; Chapter 6: You Have the Idea, Now How Do You Fund It? - Juliette Kleinmann; Part 2: Innovation Leadership Success Stories; Chapter 7: Today I Fly! The Extraordinarily Innovative Diavolo Dance Company - Jonathan Gangi; Chapter 8: An Innovation Success in the Private Sector - Walter Robb & Mike Erdman; Chapter 9: Who’s Leading and Who’s Learning? - R. Lee Viar IV; Chapter 10: Sustainable Community Management - Norma Nusz Chandler; Chapter 11: Working Well with Cultures in the Middle East - Ward E. Marshall; Chapter 12: Innovation on a Small Farm - Debra (Keppy) Arnoldsen & Mike Erdman; Chapter 13: Successful Innovation in Public Sector - Catherine Haynes;Chapter 14: Innovation Leaders in Healthcare - Maureen Connelly Jones; Afterword; Index

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Book SynopsisIn a global climate of increasing complexity and uncertainty, there have been calls for a more responsible form of leadership in business and society. The relationship between kindness and leadership is therefore a topic of fundamental importance for our well-being as individuals, for the success of our organisations, and for the future of our global community. Kindness in Leadership is one of the first books to explore both the concept and practice of kindness in leadership and consider them in different societal and organisational settings. Its uniqueness lies in combining an innovative mix of personal views from leaders with explorations of organisational philosophies and practices. It opens with a definition of kindness and its contours and underpinnings. It then explores the importance of kindness within different organisations, parts of the world, economic strata, age groups and genders, drawing on research on organisational compassion and neuroscience. In order Trade Review"There is too little attention given to the importance of kindness in leadership. Maybe this book can help to shift the paradigm of leadership so that kindness takes a bigger place in the list of characteristics sought in selecting and promoting leaders in all kinds of organisations in society." Professor Ariane Berthoin Antal, research director, WZB Berlin Social Science Center, Germany "Having heard from several of my superiors in my career about ‘being too soft and compassionate’ as an improvement area, I was delighted to read about the virtues of ‘kindness in leadership.’ This book by some eminent thought leaders, reassured me that kindness in leaders is their strength and it has a direct bearing on the success of any pursuit."Deepak Chopra, Group CEO, Anand Group, India"What a beautiful, thought provoking exploration of this poorly explored yet absolutely critical dimension of leadership. It will show you of the power of kindness and how it can transform your leadership."Professor Jay A. Conger, Henry R. Kravis Professor of Leadership Studies, Claremont McKenna College, USA"In today’s complex, rapidly changing high tech. world, kindness in leadership is more important than ever. The collective wisdom of the authors, all experts in the field of leadership and business, brings together important insights and practices. A kinder world is a more productive world where individuals and corporations can thrive." Katherine Corich, Founder and Chair, Sysdoc Group"This book makes a compelling case for kindness and fairness contributing to business success. Kindness certainly contributes to business success, but it is not an easy option and needs wholehearted involvement from the top."John Elliott MBE DL, Executive Chairman, Ebac Ltd, UK"Kindness is at the very heart of our philosophy but it demands that everyone lives and breathes it every day. The human, financial and societal outcomes are tangible and will endure through future generations." Richard Everard OBE DL, Chairman, Everards Brewery Ltd, UK"It might not be high on the corporate agenda – but this terrific book shows the central role that kindness can play in making our corporations and society a better place."Professor Lynda Gratton, Professor of Management Practice, London Business School, UK"This could be the book which changes global perception and appreciation of kindness in leadership, bringing it to the fore in the considered development of our organisations and societies. The authors’ panoramic exploration of the many manifestations and impacts of kindness highlights the immense value of this inexhaustible, infinitely sharable, inner resource. The book is a true gift to the literature on Leadership and a convincing exposition of how we would all benefit from making kindness more visible in the world." Professor Suzi Jarvis, Founding Director, UCD Innovation Academy, University College Dublin, Ireland "Kindness is not an optional. In a world that is getting more complex and digital every day, kindness is an indispensable component of successful leadership."Nadin Meloth, International Co-President, European Women’s Development International Network (EWMD) and Business Coach "Hard, compelling justification for kind leadership. A powerful addition to our understanding of why organisational cultures based on trust and engagement deliver superior results."Major General David Mulhall, DSC, AM, CSC, Commander Joint Logistics, Australian Defence Force, Department of Defence, Australia "Real insights into win-win global leadership and collaboration, Kindness in Leadership is a nice reminder to all of us, in whatever role we play in society, kindness can make a remarkable impact on everything we do. Indeed, a common virtue and practice that transcends through cultures of Developed and Emerging markets."Beng Neoh, Managing Director, North Asia, AMP Capital, China "Kindness in Leadership" provides the ‘ying’ to governance frameworks' ‘yang’ that so often is discussed in isolation resulting in a bureaucratic tick-box exercise. The contributors provide a fresh, and at times revelatory, new approach to leadership and influencing culture in professional and high performance environments; exploring good old-fashioned courtesy, respect and fairness. The perfect antidote to compliance that could prove an essential accompaniment to the revised Corporate Governance Code."Annamarie Phelps CBE, Vice Chair, British Olympic Association, UK"This thought-provoking and ambitious book makes a strong case for integrating kindness into the complicated role of leadership, a topic that is not discussed enough. Fairness and kindness have contributed significantly to my law firm's financial success, stability, and remarkable retention of top professionals and staff employees." Arthur J. Shartsis J.D., Founding Partner, Shartsis Friese LLP, San Francisco, USA"Everyone agrees that kindness is an important virtue; yet conceptually, especially in leadership work, it can be elusive. Kindness in Leadership elucidates the various facets of kindness as an important set of values in our leadership practices in a clear, insightful and practical manner. Values-based leadership is needed now more than ever before in this current climate of rapid and disruptive changes. This book gives us the stimulus to think much harder about it and hopefully practise it conscientiously." Wong Siew Hoong, Director-General of Education, Ministry of Education, Singapore "The book rightfully and convincingly argues that kindness should be the DNA of a successful organization for it enhances purpose and values of its people. I am inspired to further ingrain it in my organization which places compassion at its core."Dr Mohd Azhari Yakub, CEO and Cardiac Surgeon, National Heart Institute, Kuala Lumpur, Malaysia "This is a book that is most needed in this time of divisiveness in politics, international relations and society at large. I found a number of useful suggestions for conversations and individual contemplation. Kindness is contagious…pass it on!"Sven Atterhed, Co-Founder, The ForeSight Group, Sweden Table of ContentsList of contributors Foreword: by Colin Mayer Introduction and Acknowledgements: by Gay Haskins Chapter One: Kindness and its many Manifestations by Gay Haskins and Mike Thomas Chapter Two: Kindness in Leadership at Work by Gay Haskins and Mike Thomas Chapter Three: Kindness in Leadership in the Private and Public Sectors by Clare Murray and Alison Gill Chapter Four: Kindness in Leadership: a Global Perspective by Lalit Johri Chapter Five: Kindness: Perspectives from Women Leaders by Gay HaskinsChapter Six: Kindness and the Owner Managed Independent Business by Yolanda Gibb, Allan Gibb and Dinah Bennett Chapter Seven: Kindness in Sports Performance and Leadership by Alison Gill Chapter Eight: Fairness and Equity: Should Kindness have a Place in the Boardroom? by Mike ThomasChapter Nine: Kindness in Leadership: An Opportunity for Business Schools? by Gay Haskins Chapter Ten: Conclusions: Bringing Kindness to the Fore by Gay Haskins with Dinah Bennett, Allan Gibb, Yolanda Gibb, Alison Gill, Lalit Johri, Clare Murray and Mike ThomasEpilogue: A Company Founded on Kindness by Kathleen HensonIndex

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Book SynopsisIn current, uncertain times, it is important for businesses, whether private, public or third sector, to prepare for unexpected impacts. This book offers a way forward that brings the individuals and their employers together to deliver a future that is ready to take advantage of opportunities, be ready for threats, do sustainability and save money at the same time. Do More with Less takes conventional improvement techniques and suggests new ways to deploy them to improve both Efficiency and Effectiveness of organisations. The proposed programme is cost-neutral since it can be paid out of the reduction of inefficiency and ineffectiveness: wasted time, effort, materials and budget. At a strategic level, this book introduces a key performance indicator linking resource use to corporate effectiveness, thereby bringing together sustainability, business success and waste reduction. The contents then cover the entire improvement process from initial audit through to Table of ContentsAcknowledgements, Introduction, Part 1 – Background to, Chapter 1 Uncertainty, Sustainability and Waste, Uncertainty, Everyday Sustainability, Bad Weather and Climate Change, Waste, Chapter 2 Energy Productivity, Using energy at work, Overall Effectiveness, Energy Productivity, Chapter 3 Technology, People and Process – the components of Everyday Sustainability, Technologies and Capabilities, Easy, Simple and Practical, People and their Behaviour, Managing Processes Examining the way we work, Technology, People and Processes, Chapter 4 Understanding what is happening at Work, Things we do every day, Value Adding and Value Enabling, The Current State, Technology – the questions to ask, Dealing with People, Chapter 5 Conducting an energy Use Audit, Identifying the assets at work, Asset Care, Water, Maintenance, Facilities Management, Early Warning Systems, Data: Measuring, Collecting and What else?, Chapter 6 The Analysis: Problems and Solutions , Management Frameworks for analysis, Looking for Trouble, End to End, Analysing the Problem, Common wastes, Waste from emails and internet searches, Workplace Improvements, Carrying out a 5S improvement action, 5S and Reuse, DMAIC analysis, The Most Likely Cause – the Cause Effect Analysis, The Root Cause Analysis, Chapter 7 The Hard Part: Implementing Solutions and Controlling the Gains, Improve, Easy, Simple, Practical, Defining and Assessing the Needs, What?/ How? When a solution is not a solution yet, Planning and Implementing an Improvement project, Tools and Techniques, Developing a simple project plan, Lean Project Management, Risks, Improvement – integrating technology, people and process, Change! Do things differently, Do different things, The Switching Costs, Controlling the Gains, The PDCA cycle, Chapter 8 The Boss’ Action Plan, Not the boss yet? Tools and techniques, Chapter 9 Selling it! Identifying benefits, Saving Energy with marketing tools and techniques, The Marketing Mix model, Active persuasion, Chapter 10 Keeping it going, The Supporting Acts, Equipment Upgrade, Support, Training, Innovation, The 3Rs: Respect, Recognition and Reward, Gain Share, Continuous Improvement – the role of the Change Agent, Supply chain and Customers, Internal and External marketing and communications, A Coherent and Consistent Strategy, Appendix 1 Overall Effectiveness and the Energy Productivity KPI framework, Appendix 2 Glossary of Tools and Techniques, Appendix 3 The House of Quality – an analysis framework for just about everything, Index

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What do business school graduates learn, and how helpful is it for managing in the everyday, messy reality of organisations? What does it mean to apply ''best practice'', or to take up ''evidence-based management'' and what kind of thinking does this imply? In Rethinking Management, Chris Mowles argues that many management courses still largely assume a linear and predictable world, when experience tells us that the opposite is the case. He questions some of the more orthodox conceptual assumptions that underpin much management education and instead, encourages leaders and managers to take their everyday experience of working with others seriously. People in organisations co-operate and compete to get things done, and constrain and enable each other in relationships of power. Because of this there are always unintended consequences of our actions - uncertainty is inherent in the everyday. Chris Mowles draws on the complexity sciences, the sciences of uncertainty rather than certainty,

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Book SynopsisSignificant sustained Lean success depends almost solely on leaders and the culture they foster. Unfortunately, many embark on their Lean initiative with a focus on tools observed during a benchmarking tour, disclosed during a short symposium presentation, or peddled by their chosen Lean partner. These leaders are thus ill-equipped to understand the critical behavior and attitude changes required of them and their staff to sustain tools-based improvements and, more importantly, to effectively promote and harvest their employees' innovation to remove waste. Some area-specific and short-term gains can be realized via a top-down, tools-based approach, but broad, ongoing, and organic improvement that is embraced by all employees requires a unique environmentone carefully defined and nurtured by leaders.Working Great! shares author Rick Brimeyer's most important lessons learned while leading within an employer's successful Lean transformation and later as a consultanTable of Contents1 January—Preparing for an Expedition: Assessing the Resolve 2 February—Defining the Wilderness: Creating the Place for Lean to Succeed 3 March—Taming the Wilderness: Leadership Behaviors to Build the Culture 4 April—Living in the Wilderness: Rounding – An Intentional Habit for Culture Change 5 May—Choosing the Right People for the Expedition: Building a Strong Team 6 June—Building People for the Expedition: Developing Employees 7 July—The Critical Supply for the Expedition: Time Management and Prioritization8 August—Fundamental Gear: Introducing Foundational Lean Tools 9 September—One Step Forward, Zero Steps Back: Standardizing and Sustaining Every Improvement 10 October—Building a Perpetual Improvement Machine: Daily Improvements, Mistake Proofing, and Problem Solving 11 November—The Importance of Stories: Case Studies of Success 12 December—A Glimpse at the Goal: Case Studies from a Lean Culture

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Book SynopsisWe know a lot about change leadership. We understand how to design change programmes, and we know how to prescribe best practice change methods. Yet, despite all this knowledge, it is reported that up to 70% of change leadership projects fail to realize many of their objectives. The fault lines are cited as occurring at the micro level of social interaction. What we don't adequately explain and demonstrate within the change leadership literature is how change leaders may consciously generate in themselves and in others resourceful mindsets, emotions, attitudes, and behaviours to enable positive change leadership dynamics. Neuro-Linguistic Programming for Change Leaders: The Butterfly Effect fills this gap by connecting the practices of personal development with those of corporate change leadership.This book has the vision of advancing NLP as a serious technology in the change leader's tool box. The book introduces to Trade ReviewI genuinely believe that if Human Resource/Organizational Development professionals are to make a meaningful contribution to their business, it is essential that they are considered to be experts on human behaviour, and are equipped with a quiver full of ideas that could support the continued successful development of their business. In this book, David has presented a fantastic distillation of his ability to accessibly communicate his expertise in researching and disseminating novel and meticulously researched themes for the professional practitioner’s tool-kit. Leatham Green LLM; MBA; ACEL; BA. and Founder of The Mindful HR CentreEye-opening, enlightening, and forward thinking. David’s book ambitiously combines the topics of change leadership and Neuro-Linguistic Programming to produce a paradigm shifting piece of work. He lucidly describes an innovative and practical approach that will help create conscious, reflective, and productive leaders. In an ever-changing world, David’s ideas and strategies will, I believe, become the essential difference that makes the difference.Steven Burns, NLP Trainer, Director & Founder of The Scottish Centre of NLPNeuro-Linguistic Programming for Change Leaders: The Butterfly Effect is an essential book for managers involved in leading change. David’s approach to broadening our understanding of the role of human behaviour and its dynamic relationship regards managing complex change is both practical and welcomed. In this book David provides an in-depth understanding of the ‘softer side’ of change leadership and a set of user friendly NLP tools to strengthen the skills set of the modern change leader." Jens Starke Product Manager and functional Chief Designer (MES) at Volkswagen AGTable of ContentsList of Tables; List of Figures; Foreword; Introduction to the Book; Book Structure; Section 1: The Theory and Operational Context of NLP; Chapter 1: Conscious Leadership; Chapter 2: NLP as a field of Applied Sociology; Chapter 3: New Management Practices: Paradigm Change; Chapter 4: ‘The Map is Not the Territory’: Reframing change leadership; Chapter 5: It starts with Oneself: The Butterfly Effect; Chapter 6: NLP and the Law of Requisite Variety; Chapter 7: The NLP Paradigm; Section 2: Applied NLP; Chapter 8: Building the Case for Change; Chapter 9 Building Psychological Safety; Chapter 10: Un-packing the Mindset Mix; Chapter 11: Meta-programmes; Chapter 12: Framing of Experience; Chapter 13: Caretaking and Guiding; Chapter 14: A model of Rapport Building; Chapter 15: Communication Models; Chapter 16: NLP and OD: Two not-so-distant Relatives. It’s Time for Collaboration

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Book SynopsisWritten by three leading thinkers in the field of sustainability, ''All In'' defines the essential attributes of high-impact corporate sustainability leadership and describes how companies can combine and apply those characteristics for future success. All In draws on research involving thousands of experts globally as collected via the GlobeScan-SustainAbility Leaders Survey over two decades. The book also reveals insights from dozens of interviews with Chairs, CEOs and Chief Sustainability Officers of pioneering companies, including 3M, BASF, BP, DuPont, Google, GE, Huawei, IKEA, Interface, Marks Spencer, Natura, Nestle acute;, Nike, Novo Nordisk, Patagonia, Shell, Tata, Toyota, Unilever and Walmart, explaining how they have gained recognition, created value and boosted resiliency based on their sustainability leadership. All In also outlines what the private sector must do to lift sustainability performance, protect business''s license to operate and help deliver the UN Sustainable Trade Review"All In provides very useful insights for management thinking and helps define what a successful and purposeful business looks like in the future."Dominic Barton, Global Managing Partner of McKinsey & Co"All In is required reading for leaders from all disciplines – business, non-profits, academia, government – to better understand the potential and necessity of an engaged and responsible private sector to create the future we want."Rt. Hon. Joe Clark, former Prime Minister of Canada"All In does an outstanding job mapping best practice in corporate sustainability. While most past leadership examples feature European and North American companies, the lessons are universal, making the book a perfect primer for business leaders globally seeking to make sustainability core to how they manage their company in the future."Clarissa Lins, founder of Catavento Consultoria, Brazil, and Member of the Sustainability Committee of Vale"All In provides a critical contribution to why and how business needs to commit to sustainability at pace and scale in the coming years; this should be required reading for the next generation of business leaders."Liz Maw, CEO, Net Impact, the global community of students and professionals who want to become the most effective change agents they can be "All In is an accessible account of the landscape and the activities of vanguard companies and individuals seeking to embed strategic sustainability in their organisations. I'd like to think it is not a coincidence that many of them have participated in a CISL Sustainability Leadership programme over the past three decades!"Dame Polly Courtice DBE, LVO, Director of the University of Cambridge Institute for Sustainability Leadership (CISL)"At Unipart Group we aim to keep abreast of the very latest in management thinking and practice. All In offers a fascinating perspective for any business which wants to prosper in the future."Dr John M.Neill CBE, Executive Chairman, Unipart Group of CompaniesThe Asian Institute of Management is committed to helping build Enterprises for Society. All In shows businesses just how to be an enterprise for society and more. The book illustrates global good practices with rigour. It hits the management sweet-spot!"Dr Jikyeong Kang, PhD, President and Dean, Asian Institute of Management, Manila"I am going "All In" after reading Coulter, Lee & Grayson’s fresh angle on the challenges of business leadership seen through a sustainability lens. What was once an optional corporate endeavor is now core to business strategy and will define company legacy and impact." Tensie Whelan, Clinical Professor of Business and Society, Director, Center for Sustainable Business, NYU, Stern School of Business"My experience in the Asian Forum for Enterprise in Society and the corporate boards I am part of show that many businesses - large and small, public and private - want to understand and manage the risks and opportunities of their Social, Environmental and Economic Impacts. All In is packed full with insights, examples and tips for how to do so. I also look forward to a future edition where I am confident there will be even more Asian examples quoted!" Dato Timothy Ong, Chairman, Asia Inc Forum, BruneiTable of ContentsForeword Dan Hendrix, Chairman, Interface Part 1: The Evolution of Corporate Sustainability Leadership 1. Twenty Years of the GlobeScan-SustainAbility Leaders Survey 2. Crossing the Threshold to Corporate Sustainability Leadership Part 2: Going All In 3. Purpose 4. Plan 5. Culture 6. Collaboration 7. Advocacy 8. Unilever – Going All In 9. Interface – Scaling Mount Sustainability 10. Present Best Practice Checklist Part 3: Now for the Future 11. Individual Leadership for Sustainability 12. 2030 Leadership Horizon Conclusion Afterword Paul Polman, CEO, Unilever

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