Description
Book SynopsisIn healthcare, quality management refers to the administration of systems design, policies, and processes that minimize, if not eliminate, harm while optimizing patient care and outcomes. Whether you are a hospital with 1,000 beds or 25, the fact remain that every hospital must navigate and manage the many complexities associated with a quality management system.
Why is quality management important in healthcare? There are numerous reasons why it is important to improve quality of healthcare, including enhancing the accountability of health practitioners and managers, resource efficiency, identifying, and minimizing medical errors while maximizing the use of effective care and improving outcomes, and aligning care to what users and patients want in addition to what they need.
Hospital Quality: Implementing, Managing, and Sustaining an Effective Quality Management System demonstrates a practical approach to managing and improving quality. Whether you agree with t
Trade Review
"The moral responsibility to provide high quality care in an increasingly complex healthcare industry challenges the best healthcare organizations. Fierce competition for resources and the multidisciplinary nature of healthcare can leave organizations less focused and structured than needed to achieve their quality goals. The Hospital Quality Book is a fantastic resource for providing a practical and straightforward path to attain quality objectives. Douglas C. Johnson captures his decades of learning during his practice as a system, process, and quality professional. It is truly scalable to each organization’s current capabilities and can be used to stand up an entirely new program or as a reference to assist established programs in accelerating performance."
Troy Greer, FACHE, MBA, MSHA
CEO, Boone Health, Columbia, MO
Table of ContentsChapter 1: An Introduction to Quality Chapter 2: Quality Regulation and Benchmarking Chapter 3: Managing Quality Chapter 4: Quality Measurement and Analytics Chapter 5: Quality Improvement Chapter 6: Quality Training Chapter 7: Project Management Chapter 8: Accreditation Chapter 9: Sustaining Quality Chapter 10: The Quality Plan Chapter 11: External Reporting Chapter 12: Patient Safety Organization, Quality Incidents, and Mortality Reviews Chapter 13: Managing Hospital Acquired Conditions (HAC) and Harms Chapter 14: Managing the Quality Team Chapter 15: Summary – Bringing it all Together Appendix:
